2018 Public Service Employee Survey Results by Theme for Parks Canada by Question 82. What is your first official language?

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

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Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 40 40 10 6 3 0 0 80 10 3239
2018 First official language - French 37 41 11 7 3 0 0 79 10 1003
2017 First official language - English 42 42 7 6 3 0 0 85 9 3007
2017 First official language - French 38 42 10 6 3 0 0 81 9 1084
2014 First official language - English 40 42 8 6 3 0 0 83 9 2491
2014 First official language - French 37 46 9 6 2 0 0 83 8 864
2011 First official language - English 42 39 7 7 4 0 0 82 11 2813
2011 First official language - French 44 37 12 6 1 0 0 81 7 1046

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 31 39 12 11 7 0 0 70 19 3251
2018 First official language - French 29 40 16 9 7 0 0 69 15 1005
2017 First official language - English 33 36 12 11 8 0 0 70 19 3007
2017 First official language - French 30 38 17 9 6 0 0 69 15 1079

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 57 32 7 3 1 0 0 89 4 3237
2018 First official language - French 50 37 8 3 2 0 0 87 5 1003
2017 First official language - English 60 31 6 2 1 0 0 91 3 3003
2017 First official language - French 51 36 9 3 1 0 0 87 4 1080
2014 First official language - English 69 24 4 2 1 0 0 94 2 2488
2014 First official language - French 59 33 6 2 0 0 0 92 2 864
2011 First official language - English 68 24 5 1 1 0 0 92 2 2815
2011 First official language - French 61 30 6 2 1 0 0 91 3 1046

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 50 35 9 5 2 0 0 85 6 3254
2018 First official language - French 45 37 10 5 2 0 0 83 7 1005
2017 First official language - English 52 35 7 4 2 0 0 87 6 2999
2017 First official language - French 46 39 9 5 2 0 0 85 6 1076
2014 First official language - English 52 35 8 4 1 0 0 87 5 2492
2014 First official language - French 45 41 10 3 1 0 0 86 4 861
2011 First official language - English 50 37 6 4 2 0 0 87 6 2817
2011 First official language - French 50 38 8 2 1 0 0 88 4 1048

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 42 31 14 7 6 1 0 73 13 3232
2018 First official language - French 39 35 16 7 4 0 0 73 11 1002
2017 First official language - English 45 31 11 9 4 0 0 76 13 3002
2017 First official language - French 40 35 14 6 4 1 0 76 10 1082
2014 First official language - English 40 35 12 9 4 0 0 74 14 2489
2014 First official language - French 33 36 17 8 4 2 0 71 11 866
2011 First official language - English 35 32 15 10 7 1 0 68 17 2806
2011 First official language - French 32 34 20 9 5 1 0 67 13 1044

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 37 33 14 10 6 0 0 70 15 3228
2018 First official language - French 34 37 17 8 4 0 0 71 12 998
2017 First official language - English 39 34 11 10 5 0 0 73 15 3002
2017 First official language - French 35 39 16 6 4 1 0 74 10 1083
2014 First official language - English 34 36 12 12 5 0 0 71 17 2493
2014 First official language - French 31 37 18 9 5 1 0 68 14 866
2011 First official language - English 29 34 13 14 9 0 0 63 23 2807
2011 First official language - French 26 36 21 12 5 1 0 62 17 1044

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 38 25 17 11 6 3 1 65 18 3236
2018 First official language - French 35 29 17 9 6 3 0 67 15 1004
2017 First official language - English 39 24 16 10 6 4 1 67 16 3001
2017 First official language - French 39 29 14 8 5 4 1 71 13 1083
2014 First official language - English 39 25 16 11 5 4 0 67 16 2491
2014 First official language - French 33 28 17 9 5 7 1 66 16 866
2011 First official language - English 39 24 15 10 8 4 1 66 19 2808
2011 First official language - French 33 25 19 11 6 6 1 62 18 1044
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 47 29 10 7 5 1 0 77 13 3235
2018 First official language - French 39 36 12 7 4 1 0 77 11 1008
2017 First official language - English 49 28 9 7 5 1 0 78 13 3011
2017 First official language - French 42 37 11 5 4 0 1 80 9 1080
2014 First official language - English 49 28 9 8 5 1 0 78 13 2493
2014 First official language - French 42 34 12 7 4 1 1 77 11 867
2011 First official language - English 41 30 11 9 7 1 0 72 17 2815
2011 First official language - French 37 34 15 9 4 1 0 72 13 1048

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 42 32 10 8 6 0 0 75 15 3237
2018 First official language - French 38 36 13 9 4 1 0 74 13 1006
2017 First official language - English 44 31 8 9 6 0 0 76 16 3010
2017 First official language - French 39 37 10 8 4 0 0 77 13 1083
2014 First official language - English 43 32 9 9 6 0 0 76 15 2494
2014 First official language - French 39 37 13 8 3 0 0 76 11 862
2011 First official language - English 37 33 9 12 9 1 0 70 21 2811
2011 First official language - French 36 35 13 10 5 0 0 71 15 1048

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 47 28 10 8 6 0 0 75 15 3241
2018 First official language - French 41 30 14 8 6 0 0 71 14 1006
2017 First official language - English 51 26 8 8 6 0 0 77 14 3008
2017 First official language - French 46 31 11 6 6 0 0 77 12 1080
2014 First official language - English 49 29 9 7 5 0 0 78 13 2495
2014 First official language - French 40 35 13 6 6 0 0 75 12 863

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 33 29 15 11 8 4 0 65 19 3255
2018 First official language - French 24 35 19 10 6 7 0 63 16 1009
2017 First official language - English 36 30 13 10 6 5 0 69 17 3009
2017 First official language - French 24 38 14 10 5 8 1 68 16 1081
2014 First official language - English 31 32 13 11 7 5 0 66 20 2492
2014 First official language - French 19 37 18 11 6 7 1 62 18 865
2011 First official language - English 21 28 18 15 12 5 0 52 29 2811
2011 First official language - French 15 34 21 14 9 7 1 52 25 1044

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 29 30 14 15 10 2 0 60 26 3246
2018 First official language - French 23 34 21 13 7 3 0 59 20 1008
2017 First official language - English 31 31 12 14 8 2 0 64 23 3004
2017 First official language - French 22 37 18 12 6 4 1 62 19 1083
2014 First official language - English 27 31 14 15 11 2 0 59 27 2489
2014 First official language - French 19 32 24 10 10 4 0 54 21 866
2011 First official language - English 21 26 16 18 18 1 0 48 36 2810
2011 First official language - French 16 32 23 15 11 2 0 50 27 1045

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 18 29 17 19 13 4 0 49 33 3248
2018 First official language - French 15 30 28 16 6 5 0 48 23 1007
2017 First official language - English 21 29 16 18 11 4 1 53 30 3001
2017 First official language - French 15 33 23 13 7 9 1 53 22 1084
2014 First official language - English 16 33 15 20 12 4 1 50 34 2488
2014 First official language - French 12 33 22 17 9 7 0 49 28 867
2011 First official language - English 9 29 16 24 19 3 0 39 44 2811
2011 First official language - French 8 31 27 18 10 6 0 41 30 1045

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 17 28 15 21 16 2 0 46 38 3246
2018 First official language - French 15 34 23 18 8 3 0 50 26 1007
2017 First official language - English 20 30 13 19 13 4 0 52 34 3007
2017 First official language - French 16 40 20 13 7 4 0 59 20 1084
2014 First official language - English 16 30 15 22 15 3 0 47 38 2488
2014 First official language - French 14 39 20 16 7 3 0 55 24 865
2011 First official language - English 11 30 14 24 19 2 0 42 43 2806
2011 First official language - French 11 37 23 18 9 1 0 48 28 1046
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 26 36 15 14 9 0 0 62 23 3254
2018 First official language - French 29 37 16 10 7 0 0 67 17 1010
2017 First official language - English 30 36 12 13 8 0 0 67 21 3005
2017 First official language - French 29 38 15 11 6 0 0 68 17 1083
2014 First official language - English 25 37 13 16 8 0 0 63 24 2491
2014 First official language - French 28 39 14 14 5 0 0 67 19 864
2011 First official language - English 21 38 13 16 11 0 0 59 27 2817
2011 First official language - French 25 37 17 14 7 1 0 63 21 1045

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 29 41 13 11 6 0 0 70 17 3257
2018 First official language - French 26 39 16 13 5 0 0 66 18 1008
2017 First official language - English 31 43 10 11 5 0 0 74 16 3004
2017 First official language - French 26 43 14 12 5 0 0 69 17 1083

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 12 23 18 21 17 8 1 38 42 3246
2018 First official language - French 11 21 21 21 14 9 2 36 40 1007
2017 First official language - English 11 23 16 22 15 11 1 39 42 3008
2017 First official language - French 9 21 19 19 12 15 4 38 38 1080
2014 First official language - English 12 23 16 23 16 9 2 39 43 2496
2014 First official language - French 10 21 26 18 10 12 4 36 33 866

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 38 33 11 9 8 0 0 72 17 3247
2018 First official language - French 32 38 14 10 6 1 0 71 15 1008
2017 First official language - English 38 33 10 11 8 0 0 72 18 3008
2017 First official language - French 32 38 13 9 7 0 1 71 16 1080
2014 First official language - English 39 32 12 10 6 1 0 72 16 2493
2014 First official language - French 33 39 12 10 5 0 1 73 15 866
2011 First official language - English 32 37 12 11 9 0 0 69 20 2813
2011 First official language - French 32 36 16 10 5 0 0 68 16 1048

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 23 35 17 13 7 1 4 61 21 958
2018 First official language - French 14 35 21 15 5 2 6 54 23 270
2017 First official language - English 24 36 16 12 7 1 4 63 20 869
2017 First official language - French 17 36 20 13 4 4 5 59 19 294
2014 First official language - English 24 38 14 12 6 3 3 66 19 808
2014 First official language - French 20 43 17 10 3 4 5 68 14 253

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 25 45 9 15 6 0 0 71 20 3259
2018 First official language - French 24 44 14 12 5 0 1 68 17 1009
2017 First official language - English 28 39 10 16 7 0 0 67 24 3010
2017 First official language - French 24 41 16 13 5 0 0 66 18 1083
2014 First official language - English 23 39 10 19 8 0 0 62 27 2491
2014 First official language - French 20 41 16 17 5 0 0 62 22 863
2011 First official language - English 25 39 11 16 8 0 1 64 24 2810
2011 First official language - French 25 40 18 12 4 0 1 66 16 1046

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 50 35 8 5 2 0 0 85 7 3255
2018 First official language - French 44 38 9 5 3 0 0 82 8 1007
2017 First official language - English 53 33 7 5 2 0 0 86 7 3006
2017 First official language - French 43 40 10 4 3 0 0 83 6 1084
2014 First official language - English 51 35 7 4 2 0 0 87 7 2490
2014 First official language - French 46 38 9 5 1 0 0 84 7 863
2011 First official language - English 53 32 7 5 2 0 0 85 8 2814
2011 First official language - French 46 36 11 4 2 0 0 83 6 1045

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 52 35 6 4 2 0 0 88 6 3242
2018 First official language - French 46 37 7 6 3 0 0 83 10 1008
2017 First official language - English 57 33 4 4 2 0 0 90 6 3004
2017 First official language - French 47 37 9 5 2 0 0 84 7 1084
2014 First official language - English 55 32 6 5 2 0 0 88 7 2492
2014 First official language - French 49 37 8 5 1 0 0 86 6 863
2011 First official language - English 55 35 5 3 2 0 0 90 5 2813
2011 First official language - French 46 39 8 6 2 0 0 85 8 1046

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 21 30 17 16 12 3 0 53 29 3260
2018 First official language - French 16 30 23 19 9 3 0 48 29 1004
2017 First official language - English 25 33 14 16 9 4 1 60 25 3008
2017 First official language - French 18 34 22 13 8 5 1 55 22 1083
2014 First official language - English 21 31 14 17 12 4 1 54 30 2489
2014 First official language - French 15 33 22 16 7 4 3 52 25 866
2011 First official language - English 17 31 16 18 17 2 0 49 35 2813
2011 First official language - French 14 33 23 18 9 3 1 48 28 1047

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 18 29 15 17 17 2 2 49 35 3256
2018 First official language - French 15 27 21 20 14 3 1 44 35 1003
2017 First official language - English 22 28 14 16 14 3 3 54 32 3004
2017 First official language - French 16 29 17 15 13 5 4 50 31 1083
2014 First official language - English 21 27 12 16 17 3 3 52 35 2490
2014 First official language - French 14 30 17 16 12 4 8 49 32 865
2011 First official language - English 13 27 14 19 23 2 2 42 43 2812
2011 First official language - French 12 26 19 20 18 3 2 40 40 1045

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 29 40 11 11 8 0 0 70 20 3245
2018 First official language - French 26 39 16 12 7 0 0 65 19 1002
2017 First official language - English 32 41 9 12 6 0 0 74 18 3001
2017 First official language - French 24 42 14 12 6 0 1 67 19 1080
2014 First official language - English 25 44 10 13 8 0 0 69 21 2489
2014 First official language - French 19 41 20 12 7 0 0 60 20 864
2011 First official language - English 29 41 8 12 9 0 0 71 21 2815
2011 First official language - French 27 38 15 12 7 0 0 65 20 1046

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 34 35 13 10 7 0 0 70 17 3233
2018 First official language - French 28 37 17 11 6 0 0 65 17 999
2017 First official language - English 39 35 11 10 5 0 0 74 15 2998
2017 First official language - French 31 38 18 8 5 0 1 69 14 1082
2014 First official language - English 35 37 12 11 6 0 0 72 17 2490
2014 First official language - French 26 42 15 12 4 0 0 68 16 864

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 31 39 14 10 6 1 0 70 16 3245
2018 First official language - French 28 39 18 12 3 0 0 67 15 1004
2017 First official language - English 37 38 11 10 4 0 0 75 14 2999
2017 First official language - French 28 44 15 8 4 0 1 73 12 1081
2014 First official language - English 33 40 12 10 4 0 0 73 14 2492
2014 First official language - French 25 43 19 9 4 0 1 68 13 862
2011 First official language - English 34 40 11 9 5 0 0 74 15 2811
2011 First official language - French 28 44 16 9 3 0 0 72 11 1046

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 22 39 18 11 7 2 0 63 19 3263
2018 First official language - French 18 36 25 12 6 3 0 55 19 1006
2017 First official language - English 25 39 16 11 6 3 0 66 18 3008
2017 First official language - French 17 38 24 10 6 5 1 58 17 1084

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 40 34 11 9 6 0 0 75 15 3250
2018 First official language - French 42 33 13 7 4 0 1 75 12 1010
2017 First official language - English 42 32 11 10 5 0 0 74 15 3004
2017 First official language - French 39 37 11 7 5 1 1 78 11 1083
2014 First official language - English 39 33 11 11 5 0 1 73 16 2492
2014 First official language - French 34 34 16 7 4 1 3 71 12 864
2011 First official language - English 37 37 9 10 6 1 0 75 16 2817
2011 First official language - French 34 37 15 7 5 1 1 72 13 1046

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 37 30 18 8 6 0 1 67 14 3263
2018 First official language - French 39 32 17 7 4 0 0 71 11 1008
2017 First official language - English 36 33 17 7 4 0 1 70 12 3010
2017 First official language - French 40 34 14 7 3 0 1 75 10 1083
2014 First official language - English 33 30 21 10 5 0 1 63 15 2491
2014 First official language - French 36 38 15 7 4 0 0 74 11 863
2011 First official language - English 29 32 22 10 6 0 1 61 17 2814
2011 First official language - French 33 34 17 10 5 0 1 68 15 1041

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 First official language - English 28 34 38 3230
2018 First official language - French 23 42 36 1000
2017 First official language - English 29 35 37 3002
2017 First official language - French 24 46 30 1082
2014 First official language - English 24 37 39 2489
2014 First official language - French 24 45 31 865
2011 First official language - English 20 47 33 2815
2011 First official language - French 19 53 28 1045

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 First official language - English 11 22 11 11 39 6 944
2018 First official language - French 17 28 21 4 21 8 242
2017 First official language - English 11 20 10 11 42 5 838
2017 First official language - French 13 23 20 8 29 7 259
2014 First official language - English 12 31 12 20 9999 24 580
2014 First official language - French 12 30 21 8 9999 30 199
2011 First official language - English 28 27 15 16 9999 14 585
2011 First official language - French 22 28 25 12 9999 13 200
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 47 38 8 5 2 0 0 85 7 3255
2018 First official language - French 38 43 11 5 2 0 0 81 8 1005
2017 First official language - English 46 37 8 6 3 0 0 84 8 3006
2017 First official language - French 36 43 11 5 4 0 0 80 9 1078
2014 First official language - English 43 38 10 5 2 1 0 83 8 2488
2014 First official language - French 38 38 13 8 1 2 0 78 9 861
2011 First official language - English 41 38 10 6 4 1 0 80 10 2812
2011 First official language - French 37 42 10 7 3 1 0 81 9 1045

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 29 40 15 11 5 1 0 69 16 3258
2018 First official language - French 27 44 17 8 3 0 0 72 11 1006
2017 First official language - English 34 39 13 10 4 1 0 73 14 3007
2017 First official language - French 27 46 15 6 4 1 0 75 10 1080
2014 First official language - English 29 40 14 11 5 1 0 70 16 2485
2014 First official language - French 24 46 17 9 2 2 0 72 11 867
2011 First official language - English 30 39 13 11 6 1 0 70 17 2816
2011 First official language - French 31 40 15 9 4 1 0 72 13 1048

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 9 22 36 21 10 1 1 31 32 3250
2018 First official language - French 9 25 34 21 10 0 2 31 34 1005
2017 First official language - English 8 21 37 19 11 1 3 31 30 2995
2017 First official language - French 7 27 32 17 12 1 4 31 35 1074
2014 First official language - English 10 28 35 17 7 1 2 25 39 2484
2014 First official language - French 9 28 32 19 7 2 2 27 39 857
2011 First official language - English 12 28 37 15 6 1 2 22 41 2801
2011 First official language - French 10 32 32 15 7 1 4 23 44 1043

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 12 19 27 24 15 2 2 40 32 3242
2018 First official language - French 10 20 30 23 13 2 1 38 31 996
2017 First official language - English 9 17 28 21 19 2 3 42 28 2986
2017 First official language - French 8 20 27 20 18 5 4 41 30 1075
2014 First official language - English 13 24 29 18 13 2 2 32 38 2486
2014 First official language - French 10 22 33 19 10 4 3 30 34 857
2011 First official language - English 15 23 27 19 11 2 2 32 39 2797
2011 First official language - French 11 23 29 18 10 3 5 30 38 1040

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 16 24 29 16 10 2 3 28 42 3247
2018 First official language - French 19 30 30 12 6 2 1 18 51 1004
2017 First official language - English 14 23 29 16 12 3 5 30 39 2988
2017 First official language - French 17 28 27 12 9 3 4 23 48 1077
2014 First official language - English 17 26 29 15 9 2 3 25 45 2483
2014 First official language - French 19 27 29 13 5 2 4 20 49 859
2011 First official language - English 17 26 31 15 6 2 3 23 45 2800
2011 First official language - French 19 30 26 12 6 2 5 19 53 1039

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 4 9 28 34 19 1 3 56 14 3233
2018 First official language - French 5 18 32 27 14 1 3 42 24 1001
2017 First official language - English 4 8 25 31 25 1 6 59 13 2972
2017 First official language - French 6 16 29 28 14 1 6 46 23 1075
2014 First official language - English 5 11 28 31 20 1 4 53 17 2478
2014 First official language - French 5 16 34 26 14 2 3 42 22 855
2011 First official language - English 5 12 34 30 14 1 4 46 18 2786
2011 First official language - French 12 25 32 15 9 1 6 25 40 1039

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 17 22 27 19 13 1 2 32 40 3243
2018 First official language - French 19 24 25 18 10 1 3 30 44 1001
2017 First official language - English 14 19 26 19 17 2 4 38 34 2990
2017 First official language - French 13 23 25 18 14 1 6 34 39 1075
2014 First official language - English 22 26 25 11 12 1 2 24 51 2486
2014 First official language - French 25 26 23 13 8 2 3 22 54 861
2011 First official language - English 26 27 25 12 6 1 2 19 55 2801
2011 First official language - French 26 30 21 11 6 1 5 18 60 1041

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 11 18 26 21 17 3 3 41 32 3231
2018 First official language - French 15 22 24 20 13 3 3 35 40 1000
2017 First official language - English 9 14 24 22 21 3 6 48 25 2989
2017 First official language - French 10 20 26 18 15 6 6 37 33 1078
2014 First official language - English 10 18 26 22 17 2 5 43 30 2481
2014 First official language - French 10 24 28 19 9 6 4 31 38 860
2011 First official language - English 7 16 27 26 16 2 5 46 25 2794
2011 First official language - French 9 20 25 22 14 3 7 40 32 1042

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 14 23 29 17 12 3 3 30 39 3244
2018 First official language - French 13 26 33 17 7 3 2 25 40 1006
2017 First official language - English 13 20 28 15 15 4 6 32 37 2990
2017 First official language - French 9 24 32 15 10 4 5 27 37 1080
2014 First official language - English 16 22 31 14 11 3 4 26 41 2483
2014 First official language - French 11 27 33 13 8 3 4 23 41 860

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 34 32 10 14 9 1 0 67 23 3250
2018 First official language - French 37 36 10 10 6 0 0 74 16 1005
2017 First official language - English 38 31 9 13 9 0 0 69 22 3004
2017 First official language - French 39 38 10 7 5 0 0 77 12 1081
2014 First official language - English 39 30 10 12 8 1 0 70 20 2496
2014 First official language - French 36 37 10 10 5 1 0 75 15 866

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 40 37 9 9 5 0 0 77 13 3246
2018 First official language - French 38 42 10 7 3 0 0 80 10 1004
2017 First official language - English 39 39 8 10 4 0 0 78 14 3004
2017 First official language - French 38 46 9 6 2 0 0 84 8 1083
2014 First official language - English 37 42 9 9 3 0 0 79 12 2494
2014 First official language - French 38 45 10 4 2 0 0 83 7 866

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 36 41 12 6 4 1 0 77 10 3255
2018 First official language - French 33 44 13 7 2 1 0 78 9 1005

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 37 35 15 6 3 3 0 75 9 3228
2018 First official language - French 32 40 17 5 3 3 0 74 8 1003
2017 First official language - English 41 32 15 5 2 4 1 77 7 3004
2017 First official language - French 28 42 16 5 4 5 1 74 9 1083
2014 First official language - English 40 34 14 5 2 5 1 78 7 2491
2014 First official language - French 31 41 13 4 3 7 1 78 8 865

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 37 39 13 6 3 1 0 78 10 3238
2018 First official language - French 33 46 13 4 2 2 0 80 7 1000
2017 First official language - English 41 38 10 6 3 2 0 81 9 3004
2017 First official language - French 33 47 11 4 3 3 0 82 7 1082
2014 First official language - English 40 38 11 7 2 2 0 80 10 2492
2014 First official language - French 32 46 11 6 1 3 0 81 7 863
2011 First official language - English 30 39 14 8 7 2 0 70 15 2810
2011 First official language - French 29 41 18 6 5 2 0 71 11 1045

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 47 36 9 5 3 0 0 82 8 3235
2018 First official language - French 42 42 8 5 3 0 0 84 8 1003
2017 First official language - English 50 34 7 5 3 0 0 84 9 3004
2017 First official language - French 42 42 9 4 2 1 0 85 6 1084
2014 First official language - English 48 34 9 5 3 0 0 82 9 2485
2014 First official language - French 43 39 12 3 2 0 0 82 6 863
2011 First official language - English 37 35 11 9 7 1 0 72 16 2807
2011 First official language - French 36 39 14 8 4 0 0 75 12 1044

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 18 32 20 14 10 5 1 53 25 3255
2018 First official language - French 17 36 17 12 11 4 2 57 24 1005
2017 First official language - English 23 31 15 13 11 4 3 59 26 3008
2017 First official language - French 19 33 17 14 8 5 4 57 24 1080
2014 First official language - English 28 34 13 13 7 3 2 65 21 2496
2014 First official language - French 20 31 20 12 7 3 7 57 21 867

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 34 35 13 10 6 2 1 71 16 3258
2018 First official language - French 26 42 14 11 5 1 1 69 16 1007
2017 First official language - English 36 32 12 9 5 4 1 72 15 3003
2017 First official language - French 28 39 13 11 5 4 1 70 17 1079
2014 First official language - English 36 36 10 9 5 3 1 75 14 2486
2014 First official language - French 26 43 10 10 6 3 1 73 17 865
2011 First official language - English 34 33 12 10 7 3 1 70 17 2813
2011 First official language - French 30 41 12 10 4 3 0 73 15 1047

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 30 36 18 10 5 1 0 67 15 3242
2018 First official language - French 25 40 20 9 4 2 0 66 13 1001

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 22 26 17 14 14 6 1 52 30 3256
2018 First official language - French 18 29 20 13 12 7 2 51 27 1005
2017 First official language - English 22 25 15 16 14 7 2 51 33 3004
2017 First official language - French 15 26 18 13 11 13 4 50 29 1080
2014 First official language - English 19 27 16 17 14 6 1 49 33 2487
2014 First official language - French 14 27 18 17 13 9 2 47 33 866
2011 First official language - English 16 24 15 17 19 7 2 44 39 2807
2011 First official language - French 14 28 19 16 11 9 2 48 31 1046

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 First official language - English 17 83 3254
2018 First official language - French 13 87 1009

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 First official language - English 52 521
2018 First official language - French 47 119

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 First official language - English 51 521
2018 First official language - French 62 118

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 First official language - English 7 518
2018 First official language - French 8 118

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 First official language - English 28 521
2018 First official language - French 7 118

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 First official language - English 43 521
2018 First official language - French 42 118

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 First official language - English 37 519
2018 First official language - French 55 118

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 First official language - English 45 519
2018 First official language - French 45 118

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 First official language - English 41 519
2018 First official language - French 43 118

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 First official language - English 32 516
2018 First official language - French 23 118

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 First official language - English 58 524
2018 First official language - French 58 118

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 First official language - English 34 519
2018 First official language - French 37 118

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2018 First official language - English 14 517
2018 First official language - French 4 118

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic
(%)		 Total responses
2018 First official language - English 10 516
2018 First official language - French 16 118

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 First official language - English 41 519
2018 First official language - French 45 118

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 First official language - English 34 523
2018 First official language - French 20 118

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 First official language - English 12 517
2018 First official language - French 9 118

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 56 523
2018 First official language - French 60 118

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 27 519
2018 First official language - French 35 118

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 13 516
2018 First official language - French 14 118

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 First official language - English 13 519
2018 First official language - French 20 118

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 10 517
2018 First official language - French 9 118

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 6 517
2018 First official language - French 5 118

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 16 518
2018 First official language - French 15 118

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 First official language - English 11 518
2018 First official language - French 12 118

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 26 520
2018 First official language - French 24 118

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 15 485
2018 First official language - French 14 112

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 29 487
2018 First official language - French 14 112

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 12 485
2018 First official language - French 16 112

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 8 485
2018 First official language - French 10 112

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 11 485
2018 First official language - French 15 112

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 9 485
2018 First official language - French 7 112

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 3 485
2018 First official language - French 4 111

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 12 485
2018 First official language - French 15 112

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 9 485
2018 First official language - French 11 113

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 First official language - English 28 485
2018 First official language - French 31 112

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 8 486
2018 First official language - French 15 112

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 First official language - English 42 489
2018 First official language - French 45 113

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 55 491
2018 First official language - French 44 112

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 4 487
2018 First official language - French 5 112

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 First official language - English 11 487
2018 First official language - French 13 112

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 19 20 21 10 8 16 5 50 23 3247
2018 First official language - French 14 19 20 9 7 25 7 47 23 1003
2017 First official language - English 19 19 17 9 8 19 8 53 23 3003
2017 First official language - French 13 20 16 8 5 28 9 53 21 1081
2014 First official language - English 20 21 19 9 7 19 5 55 20 2492
2014 First official language - French 12 20 17 7 4 26 13 53 19 862

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 31 30 18 7 6 6 1 66 15 3242
2018 First official language - French 21 35 22 7 5 9 1 62 14 1001
2017 First official language - English 32 28 16 9 5 8 1 67 16 3002
2017 First official language - French 21 36 17 8 4 12 2 67 14 1081
2014 First official language - English 31 29 18 7 4 9 1 67 13 2493
2014 First official language - French 20 36 17 8 3 12 3 67 13 865
2011 First official language - English 33 35 14 8 5 4 0 71 14 2814
2011 First official language - French 28 41 16 8 3 4 0 72 12 1044

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 First official language - English 8 92 3237
2018 First official language - French 6 94 1002

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 First official language - English 44 232
2018 First official language - French 47 51

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 First official language - English 71 234
2018 First official language - French 77 51

Question 56g. From whom did you experience discrimination on the job? Other
Survey year Demographic
(%)		 Total responses
2018 First official language - English 6 229
2018 First official language - French 18 52

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic
(%)		 Total responses
2018 First official language - English 17 230
2018 First official language - French 15 52

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic
(%)		 Total responses
2018 First official language - English 16 230
2018 First official language - French 17 52

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic
(%)		 Total responses
2018 First official language - English 32 231
2018 First official language - French 18 51

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic
(%)		 Total responses
2018 First official language - English 44 233
2018 First official language - French 17 51

Question 57g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic
(%)		 Total responses
2018 First official language - English 4 229
2018 First official language - French 0 51

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2018 First official language - English 2 229
2018 First official language - French 0 51

Question 57j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic
(%)		 Total responses
2018 First official language - English 10 229
2018 First official language - French 9 51

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2018 First official language - English 0 229
2018 First official language - French 0 51

Question 57l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic
(%)		 Total responses
2018 First official language - English 11 230
2018 First official language - French 9 51

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 First official language - English 15 233
2018 First official language - French 35 51

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 27 231
2018 First official language - French 42 52

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 16 229
2018 First official language - French 23 50

Question 58c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 7 229
2018 First official language - French 11 50

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 First official language - English 13 230
2018 First official language - French 22 50

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 4 229
2018 First official language - French 0 50

Question 58g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 11 230
2018 First official language - French 25 50

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 55 235
2018 First official language - French 42 50

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 9 222
2018 First official language - French 10 47

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 23 222
2018 First official language - French 10 46

Question 59e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 3 221
2018 First official language - French 0 46

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 18 221
2018 First official language - French 20 47

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 First official language - English 24 221
2018 First official language - French 26 47

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 5 221
2018 First official language - French 21 47

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 First official language - English 49 223
2018 First official language - French 45 46

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 4 221
2018 First official language - French 0 46

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 60 226
2018 First official language - French 63 46

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 First official language - English 11 221
2018 First official language - French 21 47

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 22 19 24 4 4 21 6 56 11 3245
2018 First official language - French 14 20 21 4 4 30 6 54 13 1004
2017 First official language - English 22 17 19 4 3 27 8 60 10 3003
2017 First official language - French 14 21 18 2 3 31 9 60 9 1079
2014 First official language - English 23 21 20 3 2 25 5 64 8 2489
2014 First official language - French 13 24 15 2 2 30 13 65 8 864

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 34 29 19 5 3 8 1 70 9 3241
2018 First official language - French 22 34 21 5 4 13 1 66 10 1002
2017 First official language - English 36 28 16 4 3 11 2 74 8 3005
2017 First official language - French 24 37 17 4 2 14 3 72 7 1079
2014 First official language - English 36 28 17 4 2 12 1 74 7 2494
2014 First official language - French 23 35 16 4 1 17 5 73 7 864
2011 First official language - English 40 34 13 5 3 5 0 78 8 2814
2011 First official language - French 31 42 15 4 2 5 0 78 6 1047
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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 60 23 8 4 5 1 0 83 8 3239
2018 First official language - French 52 30 10 4 3 1 0 82 7 1006
2017 First official language - English 59 23 8 4 4 1 0 83 8 3007
2017 First official language - French 54 29 9 3 4 1 0 84 7 1082

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 21 39 17 13 7 2 0 61 21 3258
2018 First official language - French 19 41 20 10 6 4 0 63 16 1003
2017 First official language - English 17 36 19 13 10 4 0 56 24 3005
2017 First official language - French 15 36 24 11 6 7 1 56 19 1082

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 21 35 18 15 9 2 0 57 24 3260
2018 First official language - French 19 40 21 12 8 1 0 59 20 1005
2017 First official language - English 21 36 16 16 9 3 0 58 25 3006
2017 First official language - French 16 45 17 13 7 1 0 63 20 1084

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 14 22 23 16 24 0 0 36 41 3251
2018 First official language - French 11 19 24 21 24 0 2 31 45 1007
2017 First official language - English 13 22 20 18 26 0 1 35 44 3011
2017 First official language - French 15 19 22 18 24 0 2 34 43 1081

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 23 27 26 14 9 0 0 51 23 3250
2018 First official language - French 19 26 30 16 9 0 0 45 25 1006
2017 First official language - English 26 30 22 12 9 0 1 57 21 3011
2017 First official language - French 22 23 29 16 9 0 1 45 26 1079

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 37 31 19 7 4 0 2 69 11 3234
2018 First official language - French 26 28 26 12 5 0 3 56 18 1002
2017 First official language - English 41 29 16 6 4 0 3 73 11 3002
2017 First official language - French 26 26 25 13 6 0 3 54 20 1076

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 19 24 23 17 16 0 1 44 33 3244
2018 First official language - French 17 23 25 16 18 0 0 40 35 997
2017 First official language - English 25 23 22 14 14 0 1 49 28 3011
2017 First official language - French 19 23 24 19 13 1 1 43 32 1081

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 46 26 13 7 5 0 3 75 12 3230
2018 First official language - French 42 25 18 7 3 0 4 70 11 1000
2017 First official language - English 47 25 14 6 4 0 4 75 10 3004
2017 First official language - French 40 27 16 6 4 0 6 71 11 1080

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 28 28 23 11 10 0 1 57 20 3246
2018 First official language - French 31 27 22 11 7 0 1 59 18 1005
2017 First official language - English 29 31 21 13 7 0 0 60 19 2992
2017 First official language - French 33 30 20 10 6 0 1 64 16 1079

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 26 34 22 10 7 0 1 60 17 3248
2018 First official language - French 24 31 26 12 5 0 1 56 17 998
2017 First official language - English 31 32 19 11 6 0 1 64 17 2992
2017 First official language - French 28 30 22 12 5 1 2 60 17 1082

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 26 31 23 12 6 0 1 59 18 3245
2018 First official language - French 25 32 22 16 5 0 1 57 20 995
2017 First official language - English 29 32 20 11 6 0 1 62 18 2992
2017 First official language - French 27 31 22 12 5 1 2 59 18 1078

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 29 32 21 11 7 0 1 62 18 3243
2018 First official language - French 28 32 19 14 6 0 1 60 21 997
2017 First official language - English 32 32 19 10 6 0 1 64 16 2995
2017 First official language - French 29 31 19 13 6 1 1 61 19 1082

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 38 33 17 8 3 0 1 71 12 3239
2018 First official language - French 33 31 21 10 4 0 1 65 14 997
2017 First official language - English 41 31 15 7 4 0 1 74 11 2986
2017 First official language - French 32 34 21 8 3 0 2 67 12 1077

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 53 26 11 5 4 0 1 80 9 3239
2018 First official language - French 49 27 14 4 4 0 2 78 8 998
2017 First official language - English 58 23 11 5 2 0 1 82 7 2999
2017 First official language - French 52 27 13 5 3 0 1 79 7 1081

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 72 14 5 2 2 2 3 90 5 3234
2018 First official language - French 63 20 7 2 3 1 5 88 4 998

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 68 15 7 3 4 0 2 85 7 3234
2018 First official language - French 67 13 7 4 5 1 3 84 9 998
2017 First official language - English 74 13 5 4 2 0 1 88 6 3006
2017 First official language - French 70 13 6 3 3 1 4 87 7 1079

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 44 34 14 5 2 0 0 78 8 3246
2018 First official language - French 50 25 14 6 4 0 1 76 11 1003
2017 First official language - English 48 32 13 4 2 0 1 80 7 3005
2017 First official language - French 51 27 12 5 2 1 2 80 8 1080

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 50 25 12 6 6 0 0 75 12 3238
2018 First official language - French 52 24 11 7 6 0 1 76 13 999
2017 First official language - English 58 22 10 6 4 0 1 81 10 3002
2017 First official language - French 59 20 9 6 4 0 2 81 10 1082

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 53 16 6 2 1 0 20 88 4 3224
2018 First official language - French 55 13 8 3 2 0 21 85 5 997
2017 First official language - English 57 15 5 2 1 0 20 89 4 3001
2017 First official language - French 57 11 7 2 1 0 21 88 4 1081

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 48 29 13 5 2 0 2 79 7 3234
2018 First official language - French 62 22 7 3 2 0 4 88 5 1000
2017 First official language - English 55 27 11 3 2 0 2 84 5 2990
2017 First official language - French 65 20 6 3 1 0 5 90 4 1073

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 48 19 12 8 11 0 2 69 19 3244
2018 First official language - French 53 18 12 7 7 0 3 73 15 1003
2017 First official language - English 47 21 12 8 9 0 2 70 18 3008
2017 First official language - French 53 18 11 7 8 0 3 73 15 1083

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 48 32 13 3 2 0 1 81 6 3246
2018 First official language - French 50 29 14 4 1 0 2 80 5 1001
2017 First official language - English 53 30 11 3 2 0 2 84 6 3002
2017 First official language - French 52 28 13 4 1 1 2 82 4 1079

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 15 32 34 14 4 0 0 47 19 3260
2018 First official language - French 14 31 35 15 5 0 0 45 20 1008
2017 First official language - English 14 32 35 12 6 0 0 46 18 3011
2017 First official language - French 13 32 37 13 5 0 0 45 18 1083

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 11 20 38 21 10 0 0 31 31 3231
2018 First official language - French 7 16 36 27 14 0 1 41 23 1005
2017 First official language - English 8 19 39 23 10 0 0 34 27 2992
2017 First official language - French 5 17 36 25 16 0 1 41 23 1084
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 18 26 22 14 17 2 0 19 81 3250
2018 First official language - French 16 24 28 15 16 1 0 16 84 1006
2017 First official language - English 16 23 23 15 19 2 0 16 84 3012
2017 First official language - French 21 23 24 14 16 2 0 21 79 1082

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 First official language - English 35 2529
2018 First official language - French 29 810
2017 First official language - English 31 2390
2017 First official language - French 24 809

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 First official language - English 40 2527
2018 First official language - French 40 812
2017 First official language - English 36 2390
2017 First official language - French 38 809

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 First official language - English 23 2518
2018 First official language - French 22 808
2017 First official language - English 18 2390
2017 First official language - French 20 809

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 First official language - English 59 2527
2018 First official language - French 56 814
2017 First official language - English 60 2390
2017 First official language - French 56 809

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 First official language - English 4 2513
2018 First official language - French 6 807
2017 First official language - English 3 2390
2017 First official language - French 6 809

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 First official language - English 32 2523
2018 First official language - French 32 811

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 First official language - English 32 2525
2018 First official language - French 34 811
2017 First official language - English 34 2390
2017 First official language - French 37 809

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 First official language - English 4 36 19 11 4 25 2395
2018 First official language - French 5 37 17 10 6 25 794
2017 First official language - English 6 42 18 12 4 18 2325
2017 First official language - French 7 42 17 9 4 21 790

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 First official language - English 32 68 2522
2018 First official language - French 32 68 814

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 38 20 15 9 10 2 7 63 20 3247
2018 First official language - French 32 15 20 11 10 1 10 53 24 1002

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 13 25 16 20 21 1 3 40 43 2545
2018 First official language - French 10 23 20 18 22 1 5 36 43 817
2017 First official language - English 15 24 13 19 23 1 5 41 45 2410
2017 First official language - French 7 25 17 18 22 2 8 37 44 817

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 5 13 17 21 37 2 5 19 63 2544
2018 First official language - French 3 12 18 21 36 3 7 17 64 817
2017 First official language - English 5 11 11 18 44 4 8 17 70 2407
2017 First official language - French 3 10 16 16 42 2 10 15 67 815
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