2018 Public Service Employee Survey Results by Theme for Parks Canada by Question 78. Please indicate your occupational group and level. Occupational group and level - GL

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	GL	34	41	10	9	6	0	75	14	459
2018	GL-02	37	37	3	6	17	0	74	23	35
2018	GL-03	46	35	9	4	6	0	81	10	98
2018	GL-05	35	39	12	10	4	0	74	14	133
2018	GL-06	13	52	6	13	13	3	67	27	31
2018	GL-07	29	44	9	6	9	3	76	15	34
2018	GL-08	27	64	0	9	0	0	91	9	11
2018	GL-09	45	36	9	9	0	0	82	9	11
2018	GL-10	35	30	15	15	5	0	65	20	40
2017	GL	38	43	9	6	4	0	82	9	362
2017	GL-02	47	37	3	6	6	0	84	12	32
2017	GL-03	51	30	16	2	0	2	82	2	61
2017	GL-05	36	47	9	3	3	0	84	7	116
2017	GL-06	34	49	4	9	4	0	83	13	24
2017	GL-07	23	59	5	9	5	0	82	14	22
2017	GL-10	27	40	10	14	8	0	67	23	49
2014	GL	38	46	7	5	3	0	85	8	376
2014	GL-02	39	57	0	4	0	0	96	4	23
2014	GL-03	46	43	4	2	6	0	89	7	54
2014	GL-05	38	47	5	6	2	1	86	8	116
2014	GL-06	36	44	16	4	0	0	80	4	25
2014	GL-07	30	46	12	9	3	0	77	12	35
2014	GL-08	55	45	0	0	0	0	100	0	11
2014	GL-10	31	47	11	8	3	0	78	11	36
2011	GL	40	40	9	7	4	0	80	11	470
2011	GL-02	42	38	13	8	0	0	79	8	24
2011	GL-03	54	30	5	6	5	0	84	11	63
2011	GL-05	43	38	8	9	3	0	80	13	120
2011	GL-06	31	45	8	2	12	2	77	15	49
2011	GL-07	31	47	7	13	2	0	78	15	55
2011	GL-08	45	45	0	10	0	0	90	10	20
2011	GL-09	40	30	10	10	10	0	70	20	10
2011	GL-10	31	44	19	3	3	0	75	7	59
2011	GL-11	31	54	15	0	0	0	85	0	13

Question 9. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	GL	19	38	16	14	13	1	57	27	458
2018	GL-02	21	38	6	18	18	0	59	35	34
2018	GL-03	26	39	13	15	6	0	66	21	99
2018	GL-05	19	43	16	7	14	1	62	22	134
2018	GL-06	6	23	23	26	23	0	29	48	31
2018	GL-07	15	29	15	24	18	0	44	41	34
2018	GL-08	9	36	27	18	9	0	45	27	11
2018	GL-09	18	45	36	0	0	0	64	0	11
2018	GL-10	13	45	18	8	18	0	58	25	40
2017	GL	21	37	16	12	13	1	58	25	363
2017	GL-02	28	40	13	6	12	0	69	19	32
2017	GL-03	21	48	13	12	7	0	69	18	61
2017	GL-05	21	39	14	13	12	2	61	25	116
2017	GL-06	26	17	34	11	13	0	43	23	24
2017	GL-07	17	35	9	22	17	0	52	39	23
2017	GL-10	11	35	25	12	16	0	46	29	49

Question 10. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	GL	56	32	8	3	1	0	88	4	458
2018	GL-02	65	24	6	3	3	0	88	6	34
2018	GL-03	57	31	6	5	1	0	88	6	99
2018	GL-05	57	32	10	1	1	0	89	1	134
2018	GL-06	52	39	10	0	0	0	90	0	31
2018	GL-07	53	35	3	6	3	0	88	9	34
2018	GL-08	82	9	0	9	0	0	91	9	11
2018	GL-09	73	18	9	0	0	0	91	0	11
2018	GL-10	50	30	15	3	3	0	80	5	40
2017	GL	59	31	6	3	2	0	90	4	361
2017	GL-02	72	22	0	3	3	0	94	6	32
2017	GL-03	63	30	5	2	0	0	93	2	60
2017	GL-05	54	35	9	2	0	0	90	2	116
2017	GL-06	51	31	13	0	4	0	82	4	23
2017	GL-07	70	22	4	0	4	0	91	4	23
2017	GL-10	47	36	4	10	2	0	84	12	49
2014	GL	71	25	3	1	1	0	96	1	375
2014	GL-02	78	22	0	0	0	0	100	0	23
2014	GL-03	70	23	6	2	0	0	92	2	53
2014	GL-05	66	29	3	1	1	0	95	2	116
2014	GL-06	80	20	0	0	0	0	100	0	25
2014	GL-07	71	26	3	0	0	0	97	0	35
2014	GL-08	82	18	0	0	0	0	100	0	11
2014	GL-10	64	28	6	0	3	0	92	3	36
2011	GL	68	24	5	1	1	0	93	3	472
2011	GL-02	71	29	0	0	0	0	100	0	24
2011	GL-03	75	22	2	0	2	0	97	2	63
2011	GL-05	72	19	4	2	2	0	91	5	121
2011	GL-06	63	27	4	0	2	4	93	2	48
2011	GL-07	69	25	5	0	0	0	95	0	55
2011	GL-08	65	35	0	0	0	0	100	0	20
2011	GL-09	60	20	10	10	0	0	80	10	10
2011	GL-10	63	25	10	0	2	0	88	2	59
2011	GL-11	62	31	8	0	0	0	92	0	13

Question 14. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	GL	49	32	10	5	2	1	82	8	458
2018	GL-02	49	34	3	6	9	0	83	14	35
2018	GL-03	63	22	8	3	2	1	87	5	98
2018	GL-05	49	29	13	6	2	0	78	8	134
2018	GL-06	32	39	23	6	0	0	71	6	31
2018	GL-07	32	44	12	6	3	3	79	9	34
2018	GL-08	64	27	0	9	0	0	91	9	11
2018	GL-09	64	27	9	0	0	0	91	0	11
2018	GL-10	40	40	5	10	5	0	80	15	40
2017	GL	49	34	9	5	2	0	83	8	361
2017	GL-02	69	19	6	3	3	0	87	6	32
2017	GL-03	55	26	12	7	0	0	81	7	60
2017	GL-05	45	41	7	4	3	0	86	7	116
2017	GL-06	49	38	13	0	0	0	87	0	23
2017	GL-07	43	35	9	4	9	0	78	13	23
2017	GL-10	36	39	12	10	2	0	75	12	49
2014	GL	52	36	8	3	1	0	89	4	375
2014	GL-02	52	48	0	0	0	0	100	0	23
2014	GL-03	67	22	2	9	0	0	89	9	54
2014	GL-05	57	32	5	4	1	1	90	5	116
2014	GL-06	56	36	8	0	0	0	92	0	25
2014	GL-07	39	46	12	3	0	0	86	3	35
2014	GL-08	64	36	0	0	0	0	100	0	11
2014	GL-10	31	53	14	0	3	0	83	3	36
2011	GL	50	37	7	3	2	0	88	5	473
2011	GL-02	54	38	8	0	0	0	92	0	24
2011	GL-03	65	27	3	5	0	0	92	5	63
2011	GL-05	54	36	7	1	2	1	90	3	121
2011	GL-06	43	35	12	0	8	2	79	8	49
2011	GL-07	45	40	9	4	2	0	85	5	55
2011	GL-08	55	35	5	5	0	0	90	5	20
2011	GL-09	50	30	10	10	0	0	80	10	10
2011	GL-10	41	44	8	5	2	0	85	7	59
2011	GL-11	31	62	8	0	0	0	92	0	13

Question 43. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	GL	27	31	19	10	12	1	58	23	458
2018	GL-02	21	38	12	9	21	0	59	29	34
2018	GL-03	37	33	13	9	7	1	70	16	98
2018	GL-05	29	32	16	11	10	1	62	22	134
2018	GL-06	13	16	42	13	16	0	29	29	31
2018	GL-07	12	27	24	12	21	3	41	34	33
2018	GL-08	0	55	27	9	9	0	55	18	11
2018	GL-09	27	27	45	0	0	0	55	0	11
2018	GL-10	25	25	18	15	18	0	50	33	40
2017	GL	30	32	16	15	7	1	62	22	364
2017	GL-02	40	28	13	12	6	0	69	19	32
2017	GL-03	47	31	5	15	2	0	78	17	61
2017	GL-05	25	39	18	14	3	1	64	17	116
2017	GL-06	34	23	17	9	17	0	57	26	24
2017	GL-07	21	21	4	38	13	4	43	52	24
2017	GL-10	24	27	25	19	6	0	51	25	49
2014	GL	31	38	13	13	5	1	69	18	376
2014	GL-02	50	36	5	9	0	0	86	9	22
2014	GL-03	39	35	9	11	6	0	74	17	54
2014	GL-05	29	42	11	15	2	1	72	17	115
2014	GL-06	24	44	4	12	16	0	68	28	25
2014	GL-07	22	26	17	26	9	0	48	35	35
2014	GL-08	25	42	25	8	0	0	67	8	12
2014	GL-10	14	49	27	5	5	0	62	11	37
2011	GL	25	33	17	12	13	1	58	25	472
2011	GL-02	17	29	33	8	13	0	46	21	24
2011	GL-03	33	40	10	10	8	0	73	17	63
2011	GL-05	29	32	17	11	11	1	62	22	121
2011	GL-06	18	29	14	16	18	4	49	36	49
2011	GL-07	18	31	24	13	15	0	49	27	55
2011	GL-08	15	40	15	15	15	0	55	30	20
2011	GL-09	50	10	30	0	10	0	60	10	10
2011	GL-10	24	29	17	17	12	0	53	29	58
2011	GL-11	31	54	15	0	0	0	85	0	13

Question 44. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	GL	23	30	22	13	12	1	0	53	25	455
2018	GL-02	23	26	20	14	17	0	0	49	31	35
2018	GL-03	32	31	18	14	5	0	0	62	19	98
2018	GL-05	28	28	23	14	8	0	0	56	22	133
2018	GL-06	13	16	45	6	19	0	0	29	26	31
2018	GL-07	6	34	16	16	25	0	3	42	42	32
2018	GL-08	0	55	18	9	18	0	0	55	27	11
2018	GL-10	20	33	13	13	23	0	0	53	35	40
2017	GL	25	35	17	14	9	0	0	60	23	362
2017	GL-02	31	31	19	6	13	0	0	62	19	32
2017	GL-03	39	38	8	8	7	0	0	76	15	61
2017	GL-05	20	42	16	17	4	0	0	62	22	114
2017	GL-06	38	19	26	4	9	4	0	60	13	24
2017	GL-07	13	38	13	21	17	0	0	50	38	24
2017	GL-10	18	33	23	16	10	0	0	51	27	49
2014	GL	27	38	16	14	6	0	0	65	19	376
2014	GL-02	41	27	14	14	5	0	0	68	18	22
2014	GL-03	31	37	7	19	6	0	0	68	24	54
2014	GL-05	25	41	20	12	2	0	0	66	14	115
2014	GL-06	20	48	4	16	12	0	0	68	28	25
2014	GL-07	17	32	13	32	6	0	0	49	38	35
2014	GL-08	8	50	25	0	17	0	0	58	17	12
2014	GL-10	19	43	24	8	5	0	0	62	14	37
2011	GL	18	32	18	18	14	0	0	50	32	472
2011	GL-02	21	25	21	8	25	0	0	46	33	24
2011	GL-03	27	33	14	16	10	0	0	60	25	63
2011	GL-05	17	32	14	22	14	0	0	50	36	121
2011	GL-06	8	29	20	20	22	0	0	37	43	49
2011	GL-07	13	33	24	16	15	0	0	45	31	55
2011	GL-08	15	30	20	15	20	0	0	45	35	20
2011	GL-09	40	30	20	10	0	0	0	70	10	10
2011	GL-10	15	37	24	17	7	0	0	53	24	59
2011	GL-11	31	54	15	0	0	0	0	85	0	13

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	GL	28	27	19	15	9	2	0	56	25	457
2018	GL-02	29	32	15	6	15	3	0	64	21	34
2018	GL-03	38	26	16	12	7	0	0	65	19	99
2018	GL-05	28	26	22	16	8	1	0	54	24	132
2018	GL-06	13	29	13	32	6	3	3	45	41	31
2018	GL-07	18	33	9	18	18	3	0	53	38	33
2018	GL-08	18	36	18	9	18	0	0	55	27	11
2018	GL-09	18	18	36	27	0	0	0	36	27	11
2018	GL-10	18	30	28	13	13	0	0	48	25	40
2017	GL	29	26	18	14	8	4	1	58	23	362
2017	GL-02	28	38	12	6	13	3	0	68	19	32
2017	GL-03	44	23	22	7	2	3	0	69	9	61
2017	GL-05	25	20	21	17	10	3	3	48	29	116
2017	GL-06	43	21	11	13	13	0	0	64	26	24
2017	GL-07	25	25	8	17	17	8	0	55	36	24
2017	GL-10	18	30	21	19	4	6	0	52	25	47
2014	GL	33	29	17	11	5	4	1	65	17	376
2014	GL-02	36	23	23	14	5	0	0	59	18	22
2014	GL-03	39	33	9	11	2	6	0	76	14	54
2014	GL-05	31	30	17	14	4	4	0	64	18	115
2014	GL-06	28	28	16	8	12	8	0	61	22	25
2014	GL-07	29	30	20	12	3	3	3	63	15	35
2014	GL-08	17	25	17	33	0	8	0	45	36	12
2014	GL-10	24	46	14	11	3	0	3	72	14	37
2011	GL	28	28	16	11	11	6	1	60	23	473
2011	GL-02	25	38	4	13	21	0	0	63	33	24
2011	GL-03	35	27	13	8	6	10	2	70	16	63
2011	GL-05	31	24	12	12	12	7	1	60	27	121
2011	GL-06	24	27	16	12	10	8	2	57	25	49
2011	GL-07	20	27	20	11	15	4	4	51	27	55
2011	GL-08	25	30	20	20	5	0	0	55	25	20
2011	GL-09	40	20	30	0	10	0	0	60	10	10
2011	GL-10	27	31	20	10	8	3	0	60	19	59
2011	GL-11	23	23	38	0	0	15	0	55	0	13

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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	GL	38	30	14	8	9	1	0	69	17	458
2018	GL-02	38	26	15	3	18	0	0	65	21	34
2018	GL-03	46	28	14	4	8	0	0	74	12	100
2018	GL-05	41	29	12	11	5	2	0	71	17	132
2018	GL-06	32	26	13	13	13	3	0	60	27	31
2018	GL-07	35	29	18	6	12	0	0	65	18	34
2018	GL-08	20	20	30	10	10	10	0	44	22	10
2018	GL-09	27	64	9	0	0	0	0	91	0	11
2018	GL-10	35	35	15	8	8	0	0	70	15	40
2017	GL	37	32	13	9	9	0	0	69	18	363
2017	GL-02	44	31	13	10	3	0	0	75	13	32
2017	GL-03	47	26	15	3	8	0	0	73	12	60
2017	GL-05	44	33	10	5	8	0	0	77	13	116
2017	GL-06	26	34	4	19	17	0	0	60	36	24
2017	GL-07	29	25	17	13	13	4	0	57	26	24
2017	GL-10	23	48	8	10	10	0	0	71	21	49
2014	GL	40	33	11	9	7	0	1	73	16	377
2014	GL-02	57	43	0	0	0	0	0	100	0	23
2014	GL-03	46	26	13	11	4	0	0	72	15	54
2014	GL-05	46	32	8	8	5	0	0	79	13	116
2014	GL-06	36	32	16	4	12	0	0	68	16	25
2014	GL-07	16	29	17	14	20	0	3	46	36	35
2014	GL-08	25	33	25	17	0	0	0	58	17	12
2014	GL-10	33	39	11	8	8	0	0	72	17	36
2011	GL	31	29	14	13	11	2	0	62	24	472
2011	GL-02	46	17	8	21	4	4	0	65	26	24
2011	GL-03	35	21	21	13	8	3	0	57	21	63
2011	GL-05	39	27	9	15	7	2	1	68	23	121
2011	GL-06	18	29	14	10	24	4	0	49	36	49
2011	GL-07	20	27	13	16	24	0	0	47	40	55
2011	GL-08	30	40	10	10	10	0	0	70	20	20
2011	GL-09	40	40	0	20	0	0	0	80	20	10
2011	GL-10	31	29	27	5	5	3	0	61	11	59
2011	GL-11	50	25	0	25	0	0	0	75	25	12

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	GL	32	35	14	9	9	1	67	19	457
2018	GL-02	35	21	18	6	21	0	56	26	34
2018	GL-03	36	33	14	6	11	0	69	17	100
2018	GL-05	36	34	14	11	5	1	70	16	132
2018	GL-06	23	39	13	16	6	3	63	23	31
2018	GL-07	32	32	9	18	9	0	65	26	34
2018	GL-08	20	60	10	0	10	0	80	10	10
2018	GL-09	18	73	9	0	0	0	91	0	11
2018	GL-10	25	43	10	10	13	0	68	23	40
2017	GL	38	30	10	12	11	0	68	22	363
2017	GL-02	53	28	13	3	3	0	81	6	32
2017	GL-03	45	24	10	14	7	0	69	20	60
2017	GL-05	41	33	8	8	10	0	74	18	116
2017	GL-06	30	21	17	15	17	0	51	32	24
2017	GL-07	29	29	8	21	13	0	58	33	24
2017	GL-10	29	36	10	12	12	0	65	25	49
2014	GL	37	35	12	7	7	0	73	15	377
2014	GL-02	48	39	9	4	0	0	87	4	23
2014	GL-03	37	39	7	7	9	0	76	17	54
2014	GL-05	40	35	11	8	6	0	75	14	116
2014	GL-06	32	32	24	4	8	0	64	12	25
2014	GL-07	19	43	17	9	12	0	62	20	35
2014	GL-08	50	25	17	8	0	0	75	8	12
2014	GL-10	38	41	5	8	8	0	78	16	37
2011	GL	30	33	14	11	11	1	63	22	471
2011	GL-02	33	33	4	17	8	4	70	26	24
2011	GL-03	30	38	13	11	8	0	68	19	63
2011	GL-05	37	28	12	12	9	1	66	22	121
2011	GL-06	20	27	14	14	20	4	49	36	49
2011	GL-07	20	31	20	9	20	0	51	29	55
2011	GL-08	45	35	0	10	10	0	80	20	20
2011	GL-09	40	30	10	20	0	0	70	20	10
2011	GL-10	25	39	22	8	5	0	64	14	59
2011	GL-11	33	33	25	0	8	0	67	8	12

Question 26. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	GL	39	28	13	10	9	0	0	67	20	458
2018	GL-02	29	35	12	6	18	0	0	65	24	34
2018	GL-03	43	34	8	6	9	0	0	77	15	100
2018	GL-05	45	20	18	11	6	0	0	64	17	132
2018	GL-06	23	29	19	13	13	3	0	53	27	31
2018	GL-07	32	29	18	12	9	0	0	62	21	34
2018	GL-08	40	40	10	0	10	0	0	80	10	10
2018	GL-09	45	27	18	9	0	0	0	73	9	11
2018	GL-10	43	25	10	15	8	0	0	68	23	40
2017	GL	42	28	14	7	9	0	0	70	15	362
2017	GL-02	53	28	13	0	6	0	0	81	6	32
2017	GL-03	51	26	9	10	3	0	0	78	14	60
2017	GL-05	44	30	13	5	7	0	0	75	12	115
2017	GL-06	34	17	17	15	17	0	0	51	32	24
2017	GL-07	29	33	21	4	13	0	0	63	17	24
2017	GL-10	36	33	19	4	8	0	0	69	12	49
2014	GL	42	35	10	7	6	1	0	78	13	377
2014	GL-02	57	39	0	4	0	0	0	96	4	23
2014	GL-03	54	28	9	2	6	2	0	83	8	54
2014	GL-05	43	34	8	11	4	0	0	77	15	116
2014	GL-06	40	40	8	4	8	0	0	80	12	25
2014	GL-07	25	38	14	17	6	0	0	62	23	35
2014	GL-08	42	25	8	17	8	0	0	67	25	12
2014	GL-10	30	51	11	0	5	0	3	83	6	37

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	GL	21	25	22	13	16	4	0	47	30	460
2018	GL-02	17	17	26	11	26	3	0	35	38	35
2018	GL-03	23	30	17	15	7	7	0	57	24	98
2018	GL-05	25	28	24	11	11	1	0	53	23	133
2018	GL-06	6	29	23	23	19	0	0	35	42	31
2018	GL-07	15	12	24	21	26	3	0	27	48	34
2018	GL-08	9	45	18	0	18	9	0	60	20	11
2018	GL-09	18	27	27	0	18	9	0	50	20	11
2018	GL-10	23	20	15	8	30	5	0	45	39	40
2017	GL	23	27	21	14	11	4	0	52	26	364
2017	GL-02	34	25	25	10	3	3	0	61	13	32
2017	GL-03	34	29	10	15	8	2	2	65	24	61
2017	GL-05	19	29	22	14	7	9	0	53	23	116
2017	GL-06	30	23	17	13	17	0	0	53	30	24
2017	GL-07	8	21	29	17	21	4	0	30	39	24
2017	GL-10	13	33	19	14	16	4	0	48	32	49
2014	GL	20	35	19	10	12	4	1	57	23	377
2014	GL-02	26	35	26	0	9	4	0	64	9	23
2014	GL-03	19	33	24	6	17	2	0	53	23	54
2014	GL-05	19	42	15	9	9	6	1	65	19	116
2014	GL-06	20	28	12	16	20	0	4	50	38	25
2014	GL-07	12	30	23	17	17	0	0	42	35	35
2014	GL-08	17	58	8	8	8	0	0	75	17	12
2014	GL-10	14	38	16	16	14	3	0	53	31	37
2011	GL	12	26	22	17	17	6	0	41	36	473
2011	GL-02	13	29	33	4	17	4	0	43	22	24
2011	GL-03	17	27	16	16	16	8	0	48	34	63
2011	GL-05	17	21	21	17	16	8	0	41	36	121
2011	GL-06	8	16	20	20	29	4	2	26	52	49
2011	GL-07	2	27	25	20	25	0	0	29	45	55
2011	GL-08	10	35	25	20	5	5	0	47	26	20
2011	GL-09	10	30	40	20	0	0	0	40	20	10
2011	GL-10	10	32	24	12	15	7	0	45	29	59
2011	GL-11	15	38	23	15	0	8	0	58	17	13

Question 30. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	GL	16	25	20	18	19	2	0	42	37	459
2018	GL-02	17	14	31	11	26	0	0	31	37	35
2018	GL-03	20	28	21	16	11	3	0	49	28	98
2018	GL-05	21	26	18	21	13	1	0	48	34	133
2018	GL-06	6	26	19	16	32	0	0	32	48	31
2018	GL-07	3	15	26	26	29	0	0	18	56	34
2018	GL-08	9	18	36	9	27	0	0	27	36	11
2018	GL-09	9	36	18	9	18	9	0	50	30	11
2018	GL-10	10	28	13	15	30	5	0	39	47	40
2017	GL	17	27	21	19	13	2	0	45	33	362
2017	GL-02	22	19	33	10	13	3	0	43	23	31
2017	GL-03	29	24	13	20	8	3	1	56	30	61
2017	GL-05	16	22	24	21	13	3	0	40	35	116
2017	GL-06	17	34	21	15	13	0	0	51	28	24
2017	GL-07	0	35	17	26	22	0	0	35	48	23
2017	GL-10	7	35	23	21	14	0	0	42	35	49
2014	GL	18	30	17	17	15	1	1	49	33	378
2014	GL-02	26	30	9	22	13	0	0	57	35	23
2014	GL-03	20	30	22	13	15	0	0	50	28	54
2014	GL-05	18	28	21	17	12	2	1	48	30	116
2014	GL-06	16	24	12	12	32	0	4	42	46	25
2014	GL-07	12	17	17	33	20	0	0	29	54	35
2014	GL-08	17	17	8	33	25	0	0	33	58	12
2014	GL-10	8	43	19	16	11	3	0	53	28	37
2011	GL	14	25	18	19	23	2	0	39	43	473
2011	GL-02	17	13	29	21	21	0	0	29	42	24
2011	GL-03	19	29	13	17	22	0	0	48	40	63
2011	GL-05	16	20	15	23	23	3	0	37	48	121
2011	GL-06	6	18	18	16	39	2	0	25	56	49
2011	GL-07	5	31	16	20	27	0	0	36	47	55
2011	GL-08	10	20	20	20	30	0	0	30	50	20
2011	GL-09	20	40	10	30	0	0	0	60	30	10
2011	GL-10	10	37	24	12	14	3	0	49	26	59
2011	GL-11	15	38	31	15	0	0	0	54	15	13

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	GL	10	22	21	22	21	3	0	34	44	459
2018	GL-02	9	20	20	26	23	3	0	29	50	35
2018	GL-03	14	31	26	11	15	3	0	46	27	98
2018	GL-05	14	23	17	30	14	2	0	38	45	132
2018	GL-06	0	23	16	26	35	0	0	23	61	31
2018	GL-07	3	15	15	29	38	0	0	18	68	34
2018	GL-08	0	18	36	18	27	0	0	18	45	11
2018	GL-09	9	9	36	18	18	9	0	20	40	11
2018	GL-10	3	20	25	18	30	5	0	24	50	40
2017	GL	12	27	19	21	18	3	0	40	40	364
2017	GL-02	19	22	22	22	12	3	0	42	36	32
2017	GL-03	17	33	11	20	14	5	1	53	36	61
2017	GL-05	12	21	23	15	23	5	1	35	40	116
2017	GL-06	13	30	26	19	13	0	0	43	32	24
2017	GL-07	0	29	21	29	21	0	0	29	50	24
2017	GL-10	2	36	16	27	19	0	0	38	45	49
2014	GL	12	30	16	21	16	3	1	44	39	375
2014	GL-02	23	23	14	23	18	0	0	45	41	22
2014	GL-03	19	26	17	11	21	6	0	48	34	53
2014	GL-05	10	33	20	17	14	5	1	46	33	115
2014	GL-06	8	32	12	20	24	0	4	42	46	25
2014	GL-07	9	17	12	42	20	0	0	26	62	35
2014	GL-08	0	25	8	42	25	0	0	25	67	12
2014	GL-10	3	43	16	24	11	3	0	47	36	37
2011	GL	7	24	21	20	25	3	0	32	46	473
2011	GL-02	4	17	33	8	33	4	0	22	43	24
2011	GL-03	16	25	11	21	22	5	0	43	45	63
2011	GL-05	6	25	17	22	26	3	0	32	50	121
2011	GL-06	6	10	27	20	35	2	0	17	56	49
2011	GL-07	7	20	27	16	29	0	0	27	45	55
2011	GL-08	5	20	15	30	25	5	0	26	58	20
2011	GL-09	10	30	30	20	10	0	0	40	30	10
2011	GL-10	3	37	24	19	15	2	0	41	34	59
2011	GL-11	8	46	23	23	0	0	0	54	23	13

Question 32. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	GL	11	24	17	24	22	2	0	35	47	460
2018	GL-02	3	23	14	34	26	0	0	26	60	35
2018	GL-03	11	31	17	21	17	2	0	43	40	98
2018	GL-05	15	23	16	30	15	2	0	38	46	133
2018	GL-06	0	29	13	23	32	3	0	30	57	31
2018	GL-07	6	18	18	18	41	0	0	24	59	34
2018	GL-08	0	36	18	18	27	0	0	36	45	11
2018	GL-09	9	36	27	9	9	9	0	50	20	11
2018	GL-10	8	20	18	25	25	5	0	29	53	40
2017	GL	12	30	18	18	20	3	0	42	39	364
2017	GL-02	25	28	13	19	16	0	0	53	34	32
2017	GL-03	17	34	12	10	22	6	0	54	34	61
2017	GL-05	10	29	22	16	23	2	0	39	39	116
2017	GL-06	13	30	17	19	17	4	0	44	38	24
2017	GL-07	4	29	25	21	17	4	0	35	39	24
2017	GL-10	4	30	21	21	23	2	0	35	44	49
2014	GL	14	29	19	19	17	2	1	44	37	374
2014	GL-02	18	32	18	5	27	0	0	50	32	22
2014	GL-03	15	26	19	17	19	4	0	43	37	53
2014	GL-05	14	30	19	23	11	2	1	45	35	115
2014	GL-06	16	20	24	12	24	0	4	38	38	25
2014	GL-07	9	25	26	14	26	0	0	33	41	35
2014	GL-08	8	33	25	25	8	0	0	42	33	12
2014	GL-10	5	32	16	30	14	3	0	39	44	37
2011	GL	10	28	19	22	20	3	0	38	43	470
2011	GL-02	13	13	25	17	33	0	0	25	50	24
2011	GL-03	16	32	6	21	24	2	0	48	45	63
2011	GL-05	12	27	11	26	21	3	0	41	48	121
2011	GL-06	4	25	19	23	23	6	0	31	49	48
2011	GL-07	5	31	20	22	20	2	0	37	43	55
2011	GL-08	10	25	30	15	20	0	0	35	35	20
2011	GL-09	20	20	40	20	0	0	0	40	20	10
2011	GL-10	5	27	37	19	10	2	0	33	29	59
2011	GL-11	0	46	15	15	15	8	0	50	33	13

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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	GL	17	33	19	14	16	0	50	30	460
2018	GL-02	14	31	17	14	23	0	46	37	35
2018	GL-03	21	37	14	15	11	1	59	27	99
2018	GL-05	14	34	24	11	17	0	48	28	133
2018	GL-06	3	39	19	6	32	0	42	39	31
2018	GL-07	15	29	21	12	24	0	44	35	34
2018	GL-08	18	36	9	27	9	0	55	36	11
2018	GL-09	18	36	18	27	0	0	55	27	11
2018	GL-10	18	33	20	15	15	0	50	30	40
2017	GL	19	35	17	18	11	1	54	29	362
2017	GL-02	28	47	13	6	6	0	75	13	32
2017	GL-03	23	41	16	13	7	0	64	20	61
2017	GL-05	17	37	18	16	11	1	54	28	115
2017	GL-06	17	21	21	26	15	0	38	40	24
2017	GL-07	22	22	4	30	22	0	43	52	23
2017	GL-10	9	33	23	25	10	0	42	35	49
2014	GL	17	37	16	21	9	0	55	29	375
2014	GL-02	22	57	4	17	0	0	78	17	23
2014	GL-03	20	37	17	15	11	0	57	26	54
2014	GL-05	12	35	19	30	4	0	47	34	115
2014	GL-06	16	36	16	12	20	0	52	32	25
2014	GL-07	13	41	6	32	9	0	54	41	35
2014	GL-08	9	64	9	18	0	0	73	18	11
2014	GL-10	14	36	25	17	8	0	50	25	36
2011	GL	15	35	15	18	15	0	51	33	472
2011	GL-02	13	42	8	21	17	0	54	38	24
2011	GL-03	24	27	16	21	13	0	51	33	63
2011	GL-05	13	44	13	17	13	0	57	30	121
2011	GL-06	4	27	18	20	31	0	31	51	49
2011	GL-07	13	31	16	20	20	0	44	40	55
2011	GL-08	30	35	10	10	15	0	65	25	20
2011	GL-09	30	50	0	20	0	0	80	20	10
2011	GL-10	10	42	19	12	15	2	53	28	59
2011	GL-11	15	31	31	23	0	0	46	23	13

Question 7. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	GL	24	38	16	13	9	0	62	22	461
2018	GL-02	26	34	11	14	14	0	60	29	35
2018	GL-03	27	44	12	10	6	0	72	16	99
2018	GL-05	28	33	16	13	9	1	62	23	134
2018	GL-06	6	52	10	16	16	0	58	32	31
2018	GL-07	21	41	18	12	9	0	62	21	34
2018	GL-08	9	55	18	9	9	0	64	18	11
2018	GL-09	27	45	18	9	0	0	73	9	11
2018	GL-10	25	28	25	13	10	0	53	23	40
2017	GL	27	41	16	10	6	0	68	16	360
2017	GL-02	38	43	13	6	0	0	81	6	32
2017	GL-03	25	50	15	9	2	0	75	10	60
2017	GL-05	29	35	20	9	6	0	64	16	115
2017	GL-06	13	47	15	17	9	0	60	26	24
2017	GL-07	26	43	9	4	17	0	70	22	23
2017	GL-10	26	34	17	15	8	0	60	23	48

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	GL	10	19	18	22	27	3	1	30	51	459
2018	GL-02	3	26	18	15	38	0	0	29	53	34
2018	GL-03	16	17	15	23	24	3	1	35	49	99
2018	GL-05	11	22	16	23	23	5	1	35	48	132
2018	GL-06	0	13	42	23	23	0	0	13	45	31
2018	GL-07	6	12	18	24	38	3	0	18	64	34
2018	GL-08	0	9	36	36	18	0	0	9	55	11
2018	GL-09	18	36	9	9	27	0	0	55	36	11
2018	GL-10	10	15	15	28	28	3	3	26	58	40
2017	GL	5	21	22	25	20	5	1	28	48	363
2017	GL-02	6	19	34	22	16	3	0	26	39	32
2017	GL-03	9	27	22	18	17	5	2	39	38	61
2017	GL-05	4	24	14	32	15	9	2	32	53	116
2017	GL-06	4	17	21	26	28	4	0	22	56	24
2017	GL-07	0	13	33	17	33	4	0	13	52	24
2017	GL-10	2	21	32	20	21	4	0	24	43	48
2014	GL	9	25	20	22	15	6	2	37	40	377
2014	GL-02	14	23	18	23	14	9	0	40	40	22
2014	GL-03	9	24	20	11	22	7	6	38	38	54
2014	GL-05	11	29	16	22	10	9	3	45	37	116
2014	GL-06	12	24	32	16	16	0	0	36	32	25
2014	GL-07	6	20	14	33	17	6	3	29	56	35
2014	GL-08	0	17	25	42	17	0	0	17	58	12
2014	GL-10	3	24	24	27	14	8	0	29	44	37

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	GL	30	34	14	10	10	1	0	65	21	459
2018	GL-02	26	26	15	15	18	0	0	53	32	34
2018	GL-03	35	29	18	10	8	0	0	64	18	100
2018	GL-05	33	36	13	11	6	1	0	69	18	132
2018	GL-06	19	35	19	6	13	6	0	59	21	31
2018	GL-07	29	35	18	6	9	3	0	67	15	34
2018	GL-08	36	18	18	0	18	0	9	60	20	11
2018	GL-09	27	45	18	9	0	0	0	73	9	11
2018	GL-10	33	40	3	13	13	0	0	73	25	40
2017	GL	31	34	11	10	12	1	1	66	23	363
2017	GL-02	44	34	10	10	3	0	0	78	13	32
2017	GL-03	39	38	4	10	9	0	0	77	19	60
2017	GL-05	33	37	10	10	10	1	1	71	19	116
2017	GL-06	21	30	21	13	15	0	0	51	28	24
2017	GL-07	25	38	13	8	17	0	0	63	25	24
2017	GL-10	28	33	12	8	16	0	2	62	25	49
2014	GL	30	37	16	9	6	1	1	68	15	377
2014	GL-02	43	48	4	4	0	0	0	91	4	23
2014	GL-03	33	39	6	13	7	2	0	74	21	54
2014	GL-05	34	35	17	11	4	0	0	68	15	116
2014	GL-06	24	28	28	8	12	0	0	52	20	25
2014	GL-07	16	41	23	9	9	0	3	58	18	35
2014	GL-08	33	33	0	25	8	0	0	67	33	12
2014	GL-10	25	47	19	3	6	0	0	72	8	36
2011	GL	25	36	16	11	11	0	0	61	23	472
2011	GL-02	25	33	13	13	13	4	0	61	26	24
2011	GL-03	27	41	14	8	10	0	0	68	17	63
2011	GL-05	30	37	12	8	12	0	0	67	21	121
2011	GL-06	24	20	16	18	20	0	0	45	39	49
2011	GL-07	18	33	15	16	18	0	0	51	35	55
2011	GL-08	30	50	5	0	15	0	0	80	15	20
2011	GL-09	40	20	10	30	0	0	0	60	30	10
2011	GL-10	15	46	24	12	3	0	0	61	15	59
2011	GL-11	33	17	42	8	0	0	0	50	8	12

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	GL	13	33	21	18	14	0	2	47	32	124
2018	GL-05	11	46	20	9	11	0	3	59	21	35
2018	GL-07	15	27	23	27	8	0	0	42	35	26
2018	GL-08	10	10	40	30	10	0	0	20	40	10
2018	GL-10	5	25	25	30	15	0	0	30	45	20
2017	GL	15	35	18	17	12	2	1	52	29	86
2017	GL-05	23	38	15	15	8	0	0	62	23	13
2017	GL-07	17	39	6	22	11	0	6	59	35	18
2017	GL-10	9	49	20	4	13	4	0	60	19	23
2014	GL	19	45	13	11	8	3	1	67	20	118
2014	GL-05	21	38	11	17	4	6	3	65	23	37
2014	GL-07	16	35	12	16	12	8	0	56	31	25
2014	GL-08	27	27	27	9	9	0	0	55	18	11
2014	GL-10	0	75	25	0	0	0	0	75	0	12

Job fit and development

Question 1. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	GL	17	44	13	18	8	0	62	25	460
2018	GL-02	17	46	11	17	6	3	65	24	35
2018	GL-03	25	54	6	9	6	0	79	15	99
2018	GL-05	21	42	12	19	6	0	63	25	133
2018	GL-06	10	45	23	10	13	0	55	23	31
2018	GL-07	9	35	15	26	15	0	44	41	34
2018	GL-08	18	55	0	18	9	0	73	27	11
2018	GL-09	0	45	18	27	9	0	45	36	11
2018	GL-10	18	28	20	23	10	3	46	33	40
2017	GL	19	41	11	20	9	0	60	29	363
2017	GL-02	34	31	12	13	9	0	66	22	32
2017	GL-03	22	50	8	14	5	0	72	20	61
2017	GL-05	16	48	9	22	5	0	64	28	116
2017	GL-06	13	47	9	17	15	0	60	32	24
2017	GL-07	9	30	17	26	17	0	39	43	23
2017	GL-10	12	38	12	23	14	0	51	37	49
2014	GL	20	40	13	18	9	0	60	27	376
2014	GL-02	30	35	9	26	0	0	65	26	23
2014	GL-03	19	43	13	20	6	0	61	26	54
2014	GL-05	21	42	14	18	5	0	63	23	116
2014	GL-06	12	48	12	12	16	0	60	28	25
2014	GL-07	9	32	22	23	14	0	41	38	35
2014	GL-08	0	64	9	18	9	0	64	27	11
2014	GL-10	14	33	22	17	14	0	47	31	36
2011	GL	17	38	16	16	12	1	55	29	471
2011	GL-02	4	52	9	17	13	4	59	32	23
2011	GL-03	14	35	13	24	11	3	51	36	63
2011	GL-05	20	40	16	16	8	0	60	24	120
2011	GL-06	12	31	14	16	27	0	43	43	49
2011	GL-07	24	35	16	16	9	0	58	25	55
2011	GL-08	10	50	5	30	5	0	60	35	20
2011	GL-09	10	50	20	20	0	0	60	20	10
2011	GL-10	14	36	20	12	19	0	49	31	59
2011	GL-11	8	8	54	8	23	0	15	31	13

Question 2. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	GL	43	39	9	5	5	0	82	9	460
2018	GL-02	34	49	3	0	14	0	83	14	35
2018	GL-03	46	37	6	3	7	0	84	10	99
2018	GL-05	42	39	10	6	3	0	81	9	134
2018	GL-06	39	29	13	10	10	0	68	19	31
2018	GL-07	47	35	9	3	6	0	82	9	34
2018	GL-08	55	27	9	9	0	0	82	9	11
2018	GL-09	64	18	18	0	0	0	82	0	11
2018	GL-10	40	50	5	5	0	0	90	5	40
2017	GL	45	39	9	3	4	0	84	7	362
2017	GL-02	53	31	10	3	3	0	84	6	32
2017	GL-03	49	36	8	5	2	0	85	7	61
2017	GL-05	40	44	10	2	4	0	84	6	116
2017	GL-06	47	36	13	4	0	0	83	4	24
2017	GL-07	52	30	9	4	4	0	83	9	23
2017	GL-10	40	45	6	4	4	0	85	8	48
2014	GL	47	37	8	5	3	0	84	8	375
2014	GL-02	52	39	4	4	0	0	91	4	23
2014	GL-03	57	30	2	6	6	0	87	11	54
2014	GL-05	46	36	11	4	2	1	83	6	115
2014	GL-06	48	40	8	0	4	0	88	4	25
2014	GL-07	29	42	9	14	6	0	71	20	35
2014	GL-08	55	45	0	0	0	0	100	0	11
2014	GL-10	42	42	11	3	3	0	83	6	36
2011	GL	49	34	9	5	2	0	83	7	471
2011	GL-02	50	38	8	4	0	0	88	4	24
2011	GL-03	60	27	3	8	2	0	87	10	63
2011	GL-05	51	31	11	4	2	0	83	7	121
2011	GL-06	47	27	18	4	4	0	73	8	49
2011	GL-07	38	47	9	4	2	0	85	5	55
2011	GL-08	45	45	10	0	0	0	90	0	20
2011	GL-09	60	20	0	20	0	0	80	20	10
2011	GL-10	54	31	7	7	2	0	85	8	59
2011	GL-11	38	46	15	0	0	0	85	0	13

Question 3. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	GL	45	37	7	6	5	0	82	11	460
2018	GL-02	40	34	3	11	11	0	74	23	35
2018	GL-03	44	38	8	3	6	0	83	9	99
2018	GL-05	46	36	8	8	2	0	82	11	133
2018	GL-06	39	42	3	6	10	0	81	16	31
2018	GL-07	38	44	3	3	12	0	82	15	34
2018	GL-08	45	45	0	9	0	0	91	9	11
2018	GL-09	64	27	9	0	0	0	91	0	11
2018	GL-10	58	33	3	5	3	0	90	8	40
2017	GL	49	38	6	5	3	0	86	8	362
2017	GL-02	59	28	10	0	3	0	87	3	32
2017	GL-03	49	37	7	5	2	0	87	7	61
2017	GL-05	41	40	10	7	3	0	80	10	116
2017	GL-06	64	32	0	4	0	0	96	4	24
2017	GL-07	52	39	0	4	4	0	91	9	23
2017	GL-10	48	39	4	4	4	0	87	8	48
2014	GL	52	33	7	5	2	0	86	7	376
2014	GL-02	65	26	4	4	0	0	91	4	23
2014	GL-03	56	26	6	9	4	0	81	13	54
2014	GL-05	50	32	8	7	2	1	83	8	116
2014	GL-06	60	32	4	0	4	0	92	4	25
2014	GL-07	36	43	12	9	0	0	80	9	35
2014	GL-08	55	27	18	0	0	0	82	0	11
2014	GL-10	53	39	8	0	0	0	92	0	36
2011	GL	53	34	7	3	2	0	87	6	473
2011	GL-02	38	46	17	0	0	0	83	0	24
2011	GL-03	48	46	0	3	3	0	94	6	63
2011	GL-05	54	29	7	4	5	1	83	9	121
2011	GL-06	51	33	14	0	2	0	84	2	49
2011	GL-07	55	35	7	4	0	0	89	4	55
2011	GL-08	75	20	5	0	0	0	95	0	20
2011	GL-09	70	20	10	0	0	0	90	0	10
2011	GL-10	56	36	2	5	2	0	92	7	59
2011	GL-11	54	38	8	0	0	0	92	0	13

Question 37. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	GL	14	22	21	21	20	2	0	36	42	459
2018	GL-02	3	23	31	14	26	3	0	26	41	35
2018	GL-03	18	23	21	18	19	3	0	41	37	97
2018	GL-05	21	22	19	19	16	2	1	44	36	134
2018	GL-06	3	10	26	39	23	0	0	13	61	31
2018	GL-07	6	18	26	24	26	0	0	24	50	34
2018	GL-08	9	36	9	18	27	0	0	45	45	11
2018	GL-09	0	36	27	27	9	0	0	36	36	11
2018	GL-10	10	20	18	20	28	5	0	32	50	40
2017	GL	13	29	20	19	15	4	1	44	35	363
2017	GL-02	22	22	22	19	12	3	0	45	32	32
2017	GL-03	14	36	23	13	10	3	0	52	24	61
2017	GL-05	11	31	18	18	16	4	2	45	36	115
2017	GL-06	34	17	21	17	6	0	4	53	24	24
2017	GL-07	8	29	17	21	21	4	0	39	43	24
2017	GL-10	6	26	23	21	19	6	0	34	42	49
2014	GL	14	29	19	20	12	5	1	46	34	374
2014	GL-02	27	27	18	0	27	0	0	55	27	22
2014	GL-03	15	33	19	19	11	4	0	50	31	54
2014	GL-05	12	26	23	21	8	9	0	42	32	114
2014	GL-06	16	24	28	8	16	8	0	43	26	25
2014	GL-07	12	25	14	29	14	6	0	38	46	35
2014	GL-08	8	33	17	33	8	0	0	42	42	12
2014	GL-10	14	27	19	24	11	5	0	43	37	37
2011	GL	10	24	20	19	25	1	0	34	45	472
2011	GL-02	4	38	8	17	29	0	4	43	48	24
2011	GL-03	11	21	16	21	29	2	2	33	51	63
2011	GL-05	7	23	19	24	24	2	0	31	49	121
2011	GL-06	8	16	22	18	35	0	0	24	53	49
2011	GL-07	9	25	22	15	29	0	0	35	44	55
2011	GL-08	10	40	20	5	25	0	0	50	30	20
2011	GL-09	20	30	30	0	20	0	0	50	20	10
2011	GL-10	8	27	24	20	20	0	0	36	41	59
2011	GL-11	15	8	38	23	15	0	0	23	38	13

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	GL	12	25	17	17	26	2	1	38	45	460
2018	GL-02	11	26	11	17	34	0	0	37	51	35
2018	GL-03	12	28	13	19	24	2	1	41	45	98
2018	GL-05	19	24	16	12	26	1	1	44	39	134
2018	GL-06	0	32	16	23	29	0	0	32	52	31
2018	GL-07	12	18	15	24	32	0	0	29	56	34
2018	GL-08	0	36	27	27	9	0	0	36	36	11
2018	GL-09	9	36	18	18	18	0	0	45	36	11
2018	GL-10	3	25	25	18	25	3	3	29	45	40
2017	GL	14	21	19	20	20	4	2	37	42	363
2017	GL-02	22	28	22	13	16	0	0	50	28	32
2017	GL-03	19	30	23	8	15	2	2	51	24	61
2017	GL-05	11	18	19	23	21	5	3	32	48	116
2017	GL-06	23	30	13	26	4	0	4	56	31	24
2017	GL-07	9	13	17	35	13	9	4	25	55	23
2017	GL-10	6	19	10	20	33	10	2	28	60	49
2014	GL	14	34	13	16	20	3	1	50	37	375
2014	GL-02	18	18	14	14	32	5	0	38	48	22
2014	GL-03	9	30	15	17	26	4	0	40	44	54
2014	GL-05	13	45	9	19	11	3	0	59	31	115
2014	GL-06	24	16	20	8	28	0	4	42	38	25
2014	GL-07	16	35	14	20	12	3	0	52	33	35
2014	GL-08	25	33	0	17	25	0	0	58	42	12
2014	GL-10	14	35	11	11	19	3	8	55	33	37
2011	GL	10	26	19	15	28	2	1	36	44	473
2011	GL-02	8	33	21	8	29	0	0	42	38	24
2011	GL-03	10	25	24	13	24	3	2	37	38	63
2011	GL-05	9	26	16	16	31	2	0	36	48	121
2011	GL-06	8	24	20	10	37	0	0	33	47	49
2011	GL-07	15	18	22	11	31	2	2	34	43	55
2011	GL-08	15	35	15	20	15	0	0	50	35	20
2011	GL-09	0	50	20	0	30	0	0	50	30	10
2011	GL-10	8	27	15	24	20	2	3	38	46	59
2011	GL-11	0	23	31	23	23	0	0	23	46	13

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	GL	18	41	12	15	14	0	0	59	29	457
2018	GL-02	15	41	15	15	15	0	0	56	29	34
2018	GL-03	20	44	8	12	15	0	0	65	27	99
2018	GL-05	21	38	11	15	14	0	0	59	29	133
2018	GL-06	6	42	19	10	19	3	0	50	30	31
2018	GL-07	18	41	6	12	24	0	0	59	35	34
2018	GL-08	9	64	0	18	9	0	0	73	27	11
2018	GL-09	10	50	10	30	0	0	0	60	30	10
2018	GL-10	18	43	13	13	15	0	0	60	28	40
2017	GL	19	43	9	19	10	0	0	62	29	361
2017	GL-02	13	56	16	6	9	0	0	69	16	32
2017	GL-03	30	40	8	15	7	0	0	69	22	60
2017	GL-05	15	42	8	24	10	0	1	57	35	116
2017	GL-06	27	36	9	16	13	0	0	62	29	23
2017	GL-07	17	26	9	30	17	0	0	43	48	23
2017	GL-10	13	45	10	19	12	0	0	59	31	49
2014	GL	23	40	13	15	9	0	0	63	23	376
2014	GL-02	35	48	13	0	4	0	0	83	4	23
2014	GL-03	26	39	13	17	6	0	0	65	22	54
2014	GL-05	24	31	20	21	4	0	0	55	25	116
2014	GL-06	16	52	12	12	8	0	0	68	20	25
2014	GL-07	17	36	14	14	17	0	0	54	32	35
2014	GL-08	27	45	9	9	9	0	0	73	18	11
2014	GL-10	22	53	11	6	8	0	0	75	14	36
2011	GL	22	40	11	15	12	1	0	62	28	472
2011	GL-02	17	42	13	8	17	4	0	61	26	24
2011	GL-03	22	46	5	17	10	0	0	68	27	63
2011	GL-05	21	36	12	20	10	1	0	58	30	121
2011	GL-06	17	31	17	8	27	0	0	48	35	48
2011	GL-07	25	31	11	16	16	0	0	56	33	55
2011	GL-08	30	40	5	15	10	0	0	70	25	20
2011	GL-09	40	40	0	20	0	0	0	80	20	10
2011	GL-10	14	61	12	12	2	0	0	75	14	59
2011	GL-11	31	31	15	15	8	0	0	62	23	13

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	GL	20	38	17	12	13	0	58	25	457
2018	GL-02	20	37	11	9	23	0	57	31	35
2018	GL-03	26	33	18	11	11	0	60	22	99
2018	GL-05	20	42	14	13	11	0	62	24	133
2018	GL-06	3	39	23	13	23	0	42	35	31
2018	GL-07	24	41	12	12	12	0	65	24	34
2018	GL-08	9	64	18	0	9	0	73	9	11
2018	GL-09	30	20	20	20	10	0	50	30	10
2018	GL-10	15	44	21	0	21	0	59	21	39
2017	GL	25	38	15	11	10	0	63	22	361
2017	GL-02	19	50	13	12	6	0	69	19	32
2017	GL-03	31	33	14	8	14	0	64	22	60
2017	GL-05	24	41	16	9	9	1	66	18	116
2017	GL-06	36	24	9	13	18	0	60	31	23
2017	GL-07	26	26	17	22	9	0	52	30	23
2017	GL-10	21	38	16	16	8	0	59	25	49
2014	GL	30	36	15	13	6	0	66	19	374
2014	GL-02	39	39	17	4	0	0	78	4	23
2014	GL-03	33	24	19	20	4	0	57	24	54
2014	GL-05	24	36	18	18	4	0	61	22	116
2014	GL-06	24	40	20	4	12	0	64	16	25
2014	GL-07	22	38	14	17	9	0	59	26	35
2014	GL-08	27	55	9	9	0	0	82	9	11
2014	GL-10	28	47	14	3	8	0	75	11	36

Question 13. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	GL	20	34	22	12	11	1	0	55	22	460
2018	GL-02	14	46	17	6	17	0	0	60	23	35
2018	GL-03	27	29	23	9	9	1	1	58	19	99
2018	GL-05	22	37	25	11	4	1	0	59	16	134
2018	GL-06	6	29	26	19	19	0	0	35	39	31
2018	GL-07	12	41	12	18	18	0	0	53	35	34
2018	GL-08	27	55	9	0	9	0	0	82	9	11
2018	GL-09	27	36	18	18	0	0	0	64	18	11
2018	GL-10	18	38	20	5	20	0	0	55	25	40
2017	GL	22	43	16	12	7	0	0	66	19	360
2017	GL-02	26	51	10	10	3	0	0	77	13	31
2017	GL-03	30	39	13	12	5	0	0	70	17	60
2017	GL-05	19	49	16	13	4	0	0	67	17	116
2017	GL-06	36	36	11	4	13	0	0	71	18	23
2017	GL-07	26	30	13	17	13	0	0	57	30	23
2017	GL-10	13	45	21	12	8	0	0	59	21	49
2014	GL	25	45	16	8	5	0	1	70	14	376
2014	GL-02	35	57	9	0	0	0	0	91	0	23
2014	GL-03	35	30	20	9	6	0	0	65	15	54
2014	GL-05	25	45	18	7	4	0	0	70	11	116
2014	GL-06	8	72	8	4	8	0	0	80	12	25
2014	GL-07	13	49	6	23	9	0	0	62	32	35
2014	GL-08	27	45	18	9	0	0	0	73	9	11
2014	GL-10	17	53	14	6	8	0	3	71	14	36
2011	GL	24	43	14	10	8	0	0	67	18	472
2011	GL-02	33	38	4	8	17	0	0	71	25	24
2011	GL-03	27	51	8	10	5	0	0	78	14	63
2011	GL-05	28	40	14	7	10	1	0	68	18	121
2011	GL-06	12	39	24	12	12	0	0	51	24	49
2011	GL-07	9	41	20	17	13	0	0	50	30	54
2011	GL-08	15	70	10	5	0	0	0	85	5	20
2011	GL-09	40	50	0	10	0	0	0	90	10	10
2011	GL-10	24	42	20	10	3	0	0	66	14	59
2011	GL-11	31	46	8	8	8	0	0	77	15	13

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	GL	11	32	24	15	15	3	44	31	461
2018	GL-02	3	31	14	29	23	0	34	51	35
2018	GL-03	15	33	20	16	15	0	48	31	99
2018	GL-05	14	31	28	9	13	4	48	23	134
2018	GL-06	3	29	32	10	23	3	33	33	31
2018	GL-07	9	29	29	15	18	0	38	32	34
2018	GL-08	9	55	9	18	9	0	64	27	11
2018	GL-09	9	18	45	18	0	9	30	20	11
2018	GL-10	10	33	25	10	20	3	44	31	40
2017	GL	16	31	23	14	13	3	48	28	362
2017	GL-02	19	28	28	9	9	6	50	20	32
2017	GL-03	19	35	15	17	14	0	55	30	61
2017	GL-05	15	24	27	15	13	6	41	30	115
2017	GL-06	21	43	9	15	13	0	64	28	24
2017	GL-07	17	38	21	13	13	0	54	25	24
2017	GL-10	13	33	21	19	15	0	45	34	48

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	GL	32	32	15	11	9	0	0	65	20	460
2018	GL-02	34	34	6	6	20	0	0	69	26	35
2018	GL-03	46	26	19	4	3	1	0	73	7	99
2018	GL-05	33	31	11	14	11	0	1	64	25	133
2018	GL-06	13	52	3	23	6	3	0	67	30	31
2018	GL-07	21	26	21	15	18	0	0	47	32	34
2018	GL-08	27	27	18	27	0	0	0	55	27	11
2018	GL-09	27	36	27	0	9	0	0	64	9	11
2018	GL-10	35	28	23	8	8	0	0	63	15	40
2017	GL	32	34	13	12	7	0	1	67	20	361
2017	GL-02	49	29	10	10	3	0	0	77	13	31
2017	GL-03	48	31	11	7	3	0	0	79	10	61
2017	GL-05	25	35	14	14	9	0	3	62	23	116
2017	GL-06	34	34	9	19	4	0	0	68	23	24
2017	GL-07	22	35	17	13	13	0	0	57	26	23
2017	GL-10	22	32	17	21	8	0	0	54	29	48
2014	GL	33	31	16	13	5	1	2	65	18	376
2014	GL-02	43	26	13	13	0	0	4	73	14	23
2014	GL-03	46	33	9	6	6	0	0	80	11	54
2014	GL-05	27	31	25	10	4	1	2	59	15	116
2014	GL-06	32	36	16	12	4	0	0	68	16	25
2014	GL-07	28	35	3	29	6	0	0	62	35	35
2014	GL-08	18	36	27	9	9	0	0	55	18	11
2014	GL-10	33	28	17	11	3	3	6	67	15	36
2011	GL	27	35	15	10	12	1	0	63	22	472
2011	GL-02	33	25	25	4	8	4	0	61	13	24
2011	GL-03	32	44	10	5	10	0	0	76	14	63
2011	GL-05	28	30	12	17	13	1	0	58	30	121
2011	GL-06	17	29	19	13	21	2	0	47	34	48
2011	GL-07	18	38	18	15	11	0	0	56	25	55
2011	GL-08	35	30	5	15	15	0	0	65	30	20
2011	GL-09	30	50	10	0	10	0	0	80	10	10
2011	GL-10	25	42	22	3	7	0	0	68	10	59
2011	GL-11	46	31	15	0	8	0	0	77	8	13

Question 15. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	GL	36	32	21	5	4	0	1	69	9	459
2018	GL-02	54	20	20	0	3	3	0	76	3	35
2018	GL-03	40	30	22	5	1	0	1	71	6	99
2018	GL-05	43	29	19	4	5	0	0	72	9	134
2018	GL-06	16	58	23	0	3	0	0	74	3	31
2018	GL-07	9	27	39	15	9	0	0	36	24	33
2018	GL-08	27	45	9	9	0	0	9	80	10	11
2018	GL-09	27	27	27	0	9	0	9	60	10	11
2018	GL-10	18	33	25	10	13	0	3	51	23	40
2017	GL	38	37	17	4	2	0	2	76	6	362
2017	GL-02	40	50	6	0	0	0	3	93	0	32
2017	GL-03	41	43	13	2	0	0	2	85	2	61
2017	GL-05	41	31	23	3	1	0	2	73	4	115
2017	GL-06	34	55	6	0	4	0	0	89	4	24
2017	GL-07	13	35	30	17	4	0	0	48	22	23
2017	GL-10	32	31	23	6	6	2	0	64	13	49
2014	GL	32	39	20	6	1	0	1	72	8	374
2014	GL-02	43	39	17	0	0	0	0	83	0	23
2014	GL-03	26	38	21	13	0	2	0	65	13	53
2014	GL-05	38	39	16	5	1	0	1	77	6	116
2014	GL-06	40	32	20	4	4	0	0	72	8	25
2014	GL-07	20	36	29	9	3	0	3	58	12	35
2014	GL-08	18	45	0	36	0	0	0	64	36	11
2014	GL-10	14	53	31	0	0	0	3	69	0	36
2011	GL	35	35	20	5	4	0	1	71	9	473
2011	GL-02	33	38	25	0	4	0	0	71	4	24
2011	GL-03	32	37	22	5	3	0	2	69	8	63
2011	GL-05	41	28	18	6	3	0	3	72	9	121
2011	GL-06	37	39	12	6	4	2	0	77	10	49
2011	GL-07	31	29	27	9	4	0	0	60	13	55
2011	GL-08	30	55	15	0	0	0	0	85	0	20
2011	GL-09	10	60	10	10	10	0	0	70	20	10
2011	GL-10	27	39	22	5	5	0	2	67	10	59
2011	GL-11	15	23	31	23	8	0	0	38	31	13

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2018	GL	16	47	38	455
2018	GL-02	15	41	44	34
2018	GL-03	13	52	35	97
2018	GL-05	18	40	42	132
2018	GL-06	19	42	39	31
2018	GL-07	24	33	42	33
2018	GL-08	18	73	9	11
2018	GL-09	9	55	36	11
2018	GL-10	10	60	30	40
2017	GL	17	50	33	362
2017	GL-02	6	72	22	32
2017	GL-03	14	56	30	61
2017	GL-05	26	38	35	116
2017	GL-06	9	60	32	24
2017	GL-07	13	38	50	24
2017	GL-10	13	51	37	48
2014	GL	11	51	38	375
2014	GL-02	13	52	35	23
2014	GL-03	9	49	42	53
2014	GL-05	14	46	40	116
2014	GL-06	8	56	36	25
2014	GL-07	17	35	48	35
2014	GL-08	25	25	50	12
2014	GL-10	14	49	38	37
2011	GL	15	58	27	472
2011	GL-02	13	58	29	24
2011	GL-03	16	59	25	63
2011	GL-05	13	57	30	121
2011	GL-06	18	59	22	49
2011	GL-07	15	47	38	55
2011	GL-08	20	55	25	20
2011	GL-09	0	90	10	10
2011	GL-10	16	62	22	58
2011	GL-11	8	69	23	13

Question 47. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2018	GL	32	13	9	24	12	11	76
2018	GL-03	33	7	13	20	27	0	15
2018	GL-05	20	16	4	32	12	16	25
2017	GL	23	16	13	29	11	8	62
2017	GL-05	16	10	13	38	13	10	31
2014	GL	20	25	15	30	9999	10	40
2014	GL-05	0	25	31	25	9999	19	16
2011	GL	41	12	16	19	9999	13	69
2011	GL-03	10	40	20	20	9999	10	10
2011	GL-05	20	13	20	27	9999	20	15

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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	GL	30	41	15	8	4	1	0	72	13	459
2018	GL-02	29	32	29	6	3	0	0	62	9	34
2018	GL-03	40	34	13	7	3	1	1	76	10	99
2018	GL-05	27	49	12	9	4	0	0	75	13	134
2018	GL-06	16	45	19	13	3	3	0	63	17	31
2018	GL-07	26	50	3	9	9	3	0	79	18	34
2018	GL-08	36	27	18	9	9	0	0	64	18	11
2018	GL-09	27	36	27	9	0	0	0	64	9	11
2018	GL-10	25	45	20	8	3	0	0	70	10	40
2017	GL	31	40	15	7	5	1	0	73	12	362
2017	GL-02	47	31	19	3	0	0	0	78	3	32
2017	GL-03	35	43	12	10	0	0	0	78	10	60
2017	GL-05	24	46	15	7	5	3	0	72	12	116
2017	GL-06	30	34	28	0	9	0	0	64	9	24
2017	GL-07	35	26	22	0	17	0	0	61	17	23
2017	GL-10	28	43	10	12	6	0	0	71	19	49
2014	GL	34	41	14	8	2	1	0	76	10	373
2014	GL-02	35	52	9	4	0	0	0	87	4	23
2014	GL-03	37	43	13	6	2	0	0	80	7	54
2014	GL-05	34	41	18	6	1	0	0	75	7	115
2014	GL-06	40	36	8	12	4	0	0	76	16	25
2014	GL-07	23	36	14	17	6	3	0	61	24	35
2014	GL-08	55	27	9	9	0	0	0	82	9	11
2014	GL-10	22	44	17	8	6	3	0	69	14	36
2011	GL	31	40	13	8	6	3	0	73	14	472
2011	GL-02	33	38	25	0	4	0	0	71	4	24
2011	GL-03	43	40	6	3	6	2	0	84	10	63
2011	GL-05	31	32	13	12	9	2	0	65	22	121
2011	GL-06	25	33	17	10	8	6	0	62	20	48
2011	GL-07	31	51	11	4	4	0	0	82	7	55
2011	GL-08	20	60	10	5	5	0	0	80	10	20
2011	GL-09	50	40	0	10	0	0	0	90	10	10
2011	GL-10	25	46	15	8	3	2	0	72	12	59
2011	GL-11	23	54	15	0	0	8	0	83	0	13

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	GL	15	34	25	15	10	1	50	25	461
2018	GL-02	14	29	29	9	20	0	43	29	35
2018	GL-03	16	33	28	18	4	0	49	22	99
2018	GL-05	20	41	17	12	8	1	62	20	134
2018	GL-06	10	26	29	13	19	3	37	33	31
2018	GL-07	6	32	18	26	15	3	39	42	34
2018	GL-08	9	9	27	45	9	0	18	55	11
2018	GL-09	9	55	27	0	0	9	70	0	11
2018	GL-10	13	25	33	23	5	3	38	28	40
2017	GL	20	35	20	14	10	1	55	24	363
2017	GL-02	22	44	16	15	3	0	65	19	32
2017	GL-03	24	35	20	10	10	2	59	20	61
2017	GL-05	18	39	22	10	8	2	58	19	116
2017	GL-06	34	19	21	9	17	0	53	26	24
2017	GL-07	17	33	21	13	17	0	50	29	24
2017	GL-10	11	34	26	17	13	0	44	29	48
2014	GL	16	42	19	14	8	2	59	22	373
2014	GL-02	18	55	9	9	9	0	73	18	22
2014	GL-03	17	38	19	12	12	2	57	24	52
2014	GL-05	18	43	18	15	3	3	63	18	114
2014	GL-06	12	52	12	12	12	0	64	24	25
2014	GL-07	6	42	12	23	17	0	48	41	35
2014	GL-08	17	50	17	0	17	0	67	17	12
2014	GL-10	11	35	41	11	3	0	46	14	37
2011	GL	17	37	22	13	10	2	55	23	473
2011	GL-02	13	25	29	4	29	0	38	33	24
2011	GL-03	17	41	22	11	6	2	60	18	63
2011	GL-05	18	36	20	17	7	2	55	24	121
2011	GL-06	12	33	27	10	16	2	46	27	49
2011	GL-07	16	36	22	11	11	4	55	23	55
2011	GL-08	20	25	20	20	15	0	45	35	20
2011	GL-09	30	50	0	20	0	0	80	20	10
2011	GL-10	17	37	25	12	7	2	55	19	59
2011	GL-11	8	54	31	0	8	0	62	8	13

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	GL	14	34	29	16	5	1	1	22	48	458
2018	GL-02	6	40	26	23	3	3	0	26	47	35
2018	GL-03	15	31	31	16	6	0	1	23	46	98
2018	GL-05	7	26	33	22	9	1	3	32	34	134
2018	GL-06	23	55	16	6	0	0	0	6	77	31
2018	GL-07	26	32	29	6	3	3	0	9	61	34
2018	GL-08	9	27	36	27	0	0	0	27	36	11
2018	GL-09	18	55	27	0	0	0	0	0	73	11
2018	GL-10	18	48	20	10	3	0	3	13	67	40
2017	GL	11	25	36	16	8	0	4	25	37	357
2017	GL-02	6	25	59	10	0	0	0	10	31	32
2017	GL-03	7	18	46	17	9	0	3	26	26	59
2017	GL-05	8	20	32	21	11	0	8	36	30	115
2017	GL-06	21	32	34	9	0	0	4	9	56	24
2017	GL-07	26	17	35	9	9	0	4	18	45	23
2017	GL-10	15	34	30	10	4	2	4	15	53	47
2014	GL	12	28	35	15	7	0	3	23	41	371
2014	GL-02	4	22	48	13	13	0	0	26	26	23
2014	GL-03	13	28	41	11	6	0	2	17	41	54
2014	GL-05	10	30	31	18	8	1	4	27	41	115
2014	GL-06	16	20	36	24	0	0	4	25	38	25
2014	GL-07	12	42	32	9	6	0	0	14	54	35
2014	GL-08	27	0	45	18	9	0	0	27	27	11
2014	GL-10	11	22	47	11	3	0	6	15	35	36
2011	GL	15	32	32	13	4	1	2	18	49	466
2011	GL-02	17	29	46	8	0	0	0	8	46	24
2011	GL-03	15	35	32	10	5	2	2	15	52	62
2011	GL-05	13	24	26	21	11	3	2	34	38	118
2011	GL-06	24	27	35	12	0	0	2	13	52	49
2011	GL-07	24	33	29	11	4	0	0	15	56	55
2011	GL-08	21	37	26	16	0	0	0	16	58	19
2011	GL-09	10	20	60	10	0	0	0	10	30	10
2011	GL-10	3	46	41	7	0	0	3	7	51	59
2011	GL-11	8	46	38	8	0	0	0	8	54	13

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	GL	19	24	25	17	11	2	2	29	44	459
2018	GL-02	23	20	26	23	9	0	0	31	43	35
2018	GL-03	10	16	30	27	12	3	2	41	28	98
2018	GL-05	14	26	26	13	14	4	2	29	43	133
2018	GL-06	35	32	23	6	0	0	3	7	70	31
2018	GL-07	35	38	15	9	0	3	0	9	76	34
2018	GL-08	27	18	45	9	0	0	0	9	45	11
2018	GL-09	9	18	45	18	9	0	0	27	27	11
2018	GL-10	23	25	23	18	10	0	3	28	49	40
2017	GL	11	20	31	18	13	3	3	33	34	353
2017	GL-02	13	12	43	15	3	13	0	21	29	32
2017	GL-03	11	9	35	29	12	0	5	44	20	58
2017	GL-05	8	26	27	13	16	4	6	33	37	113
2017	GL-06	21	13	23	17	21	4	0	40	36	24
2017	GL-07	30	22	30	4	9	4	0	14	55	23
2017	GL-10	9	26	32	20	7	2	4	28	38	46
2014	GL	13	24	31	15	12	3	3	29	39	372
2014	GL-02	4	22	26	22	26	0	0	48	26	23
2014	GL-03	13	26	24	19	13	4	2	33	41	54
2014	GL-05	13	21	32	11	14	4	4	28	37	115
2014	GL-06	16	24	36	16	4	0	4	21	42	25
2014	GL-07	20	36	23	14	3	3	0	18	58	35
2014	GL-08	9	27	45	18	0	0	0	18	36	11
2014	GL-10	14	22	39	8	6	6	6	16	41	36
2011	GL	18	24	28	17	7	3	2	26	45	463
2011	GL-02	21	33	25	13	8	0	0	21	54	24
2011	GL-03	13	21	23	24	10	5	5	38	38	62
2011	GL-05	16	23	29	20	8	2	2	30	40	118
2011	GL-06	24	24	22	20	2	6	0	24	52	49
2011	GL-07	24	33	25	16	2	0	0	18	56	55
2011	GL-08	26	42	21	0	5	0	5	6	72	19
2011	GL-09	0	10	40	30	20	0	0	50	10	10
2011	GL-10	12	14	41	17	8	3	5	28	28	59
2011	GL-11	8	42	17	17	17	0	0	33	50	12

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	GL	24	27	28	12	5	2	2	18	53	457
2018	GL-02	20	20	49	9	3	0	0	11	40	35
2018	GL-03	14	31	34	11	6	2	2	18	47	98
2018	GL-05	19	30	22	13	9	1	5	23	53	134
2018	GL-06	32	39	23	6	0	0	0	6	71	31
2018	GL-07	41	21	32	3	3	0	0	6	62	34
2018	GL-08	45	18	18	9	9	0	0	18	64	11
2018	GL-09	9	27	55	9	0	0	0	9	36	11
2018	GL-10	28	26	23	18	3	0	3	21	55	39
2017	GL	16	28	28	14	6	3	5	21	48	353
2017	GL-02	9	35	25	25	0	6	0	26	47	32
2017	GL-03	16	17	33	19	9	4	4	30	35	58
2017	GL-05	16	26	29	9	9	4	8	20	47	113
2017	GL-06	21	36	21	9	4	4	4	14	63	24
2017	GL-07	22	43	22	13	0	0	0	13	65	23
2017	GL-10	20	31	26	7	4	4	7	13	58	45
2014	GL	14	26	29	17	8	4	3	27	43	373
2014	GL-02	4	17	30	22	17	9	0	43	24	23
2014	GL-03	11	28	31	20	6	2	2	27	40	54
2014	GL-05	11	29	27	17	7	4	4	27	44	115
2014	GL-06	4	24	36	24	8	0	4	33	29	25
2014	GL-07	14	29	35	12	6	0	4	18	45	35
2014	GL-08	9	9	36	36	9	0	0	45	18	11
2014	GL-10	25	22	25	17	3	3	6	21	52	36
2011	GL	19	32	26	12	5	3	2	18	55	464
2011	GL-02	25	33	21	21	0	0	0	21	58	24
2011	GL-03	20	26	28	15	5	3	3	21	49	61
2011	GL-05	16	33	23	13	7	5	3	22	53	119
2011	GL-06	22	27	22	16	4	8	0	22	53	49
2011	GL-07	28	33	26	7	4	0	2	11	62	54
2011	GL-08	21	37	26	11	5	0	0	16	58	19
2011	GL-09	10	20	30	20	20	0	0	40	30	10
2011	GL-10	10	37	36	10	2	2	3	13	50	59
2011	GL-11	15	62	23	0	0	0	0	0	77	13

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	GL	7	11	29	36	14	1	3	51	18	459
2018	GL-02	6	14	14	49	9	0	9	63	22	35
2018	GL-03	1	11	33	37	16	0	2	54	13	98
2018	GL-05	3	7	28	37	19	1	6	60	10	134
2018	GL-06	10	13	32	42	3	0	0	45	23	31
2018	GL-07	15	26	24	24	9	0	3	33	42	34
2018	GL-08	18	0	45	27	9	0	0	36	18	11
2018	GL-09	9	9	55	18	9	0	0	27	18	11
2018	GL-10	23	8	18	40	10	0	3	51	31	40
2017	GL	3	9	29	35	16	1	7	56	13	350
2017	GL-02	0	3	31	53	9	3	0	65	3	32
2017	GL-03	4	5	27	37	21	2	4	62	9	58
2017	GL-05	2	9	24	35	19	0	12	61	12	113
2017	GL-06	4	9	49	21	13	0	4	36	13	24
2017	GL-07	9	9	41	32	0	5	5	35	20	22
2017	GL-10	2	15	36	26	11	2	7	41	19	46
2014	GL	4	9	30	36	13	3	4	53	15	369
2014	GL-02	4	4	43	17	26	4	0	45	9	23
2014	GL-03	4	13	36	34	9	0	4	45	18	53
2014	GL-05	3	5	21	47	14	4	6	68	8	115
2014	GL-06	8	0	52	28	8	0	4	38	8	25
2014	GL-07	6	12	49	22	9	0	3	31	18	35
2014	GL-08	9	9	18	55	9	0	0	64	18	11
2014	GL-10	6	9	37	26	11	6	6	42	16	35
2011	GL	8	15	29	28	13	2	5	44	25	462
2011	GL-02	4	17	33	38	4	4	0	43	22	24
2011	GL-03	7	16	28	21	20	5	3	45	25	61
2011	GL-05	7	14	23	23	21	1	12	50	24	119
2011	GL-06	8	12	33	29	8	4	6	41	23	49
2011	GL-07	7	20	35	20	13	0	4	35	29	54
2011	GL-08	5	11	32	42	11	0	0	53	16	19
2011	GL-09	0	10	40	50	0	0	0	50	10	10
2011	GL-10	5	15	27	42	7	0	3	51	21	59
2011	GL-11	8	17	58	17	0	0	0	17	25	12

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	GL	24	26	23	16	8	0	2	25	51	458
2018	GL-02	17	26	17	23	11	0	6	36	45	35
2018	GL-03	11	19	34	23	10	0	3	34	31	97
2018	GL-05	27	26	23	13	8	0	2	22	54	134
2018	GL-06	35	32	19	6	6	0	0	13	68	31
2018	GL-07	38	38	24	0	0	0	0	0	76	34
2018	GL-08	36	9	27	27	0	0	0	27	45	11
2018	GL-09	27	18	27	18	9	0	0	27	45	11
2018	GL-10	28	33	13	15	8	3	3	24	63	40
2017	GL	17	24	28	16	10	1	3	28	43	354
2017	GL-02	6	38	41	9	6	0	0	15	44	32
2017	GL-03	7	16	28	32	14	2	2	48	24	58
2017	GL-05	18	20	31	15	7	1	7	24	42	114
2017	GL-06	26	21	23	4	21	4	0	27	49	24
2017	GL-07	39	26	30	4	0	0	0	4	65	23
2017	GL-10	15	33	19	18	9	2	4	28	52	46
2014	GL	24	30	28	8	7	1	2	16	55	372
2014	GL-02	9	17	39	17	17	0	0	35	26	23
2014	GL-03	19	30	26	11	9	2	4	22	51	54
2014	GL-05	21	29	30	10	7	0	4	17	52	116
2014	GL-06	28	32	32	4	4	0	0	8	60	25
2014	GL-07	51	40	6	3	0	0	0	3	91	34
2014	GL-08	36	45	9	9	0	0	0	9	82	11
2014	GL-10	22	33	25	6	6	6	3	12	61	36
2011	GL	34	30	22	8	4	1	2	13	65	468
2011	GL-02	29	29	21	17	0	4	0	17	61	24
2011	GL-03	39	19	19	10	8	2	3	19	61	62
2011	GL-05	31	33	19	9	6	1	2	15	65	121
2011	GL-06	41	27	22	10	0	0	0	10	67	49
2011	GL-07	45	44	9	0	2	0	0	2	89	55
2011	GL-08	40	45	15	0	0	0	0	0	85	20
2011	GL-09	10	10	40	40	0	0	0	40	20	10
2011	GL-10	29	25	31	7	2	2	5	9	58	59
2011	GL-11	50	8	33	8	0	0	0	8	58	12

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	GL	14	17	22	24	17	3	3	43	33	457
2018	GL-02	11	14	11	43	17	0	3	62	26	35
2018	GL-03	6	12	25	28	25	3	1	55	19	97
2018	GL-05	15	18	30	12	18	2	5	32	35	134
2018	GL-06	23	30	13	23	7	0	3	31	55	30
2018	GL-07	32	29	24	6	3	3	3	9	66	34
2018	GL-08	27	27	27	18	0	0	0	18	55	11
2018	GL-09	0	9	36	45	9	0	0	55	9	11
2018	GL-10	13	10	15	33	15	8	8	56	26	40
2017	GL	8	18	18	27	20	3	6	52	29	352
2017	GL-02	3	19	19	31	15	6	6	53	25	32
2017	GL-03	2	10	24	27	30	5	2	62	12	58
2017	GL-05	7	23	17	21	18	5	9	45	35	111
2017	GL-06	17	17	13	23	17	4	9	46	39	24
2017	GL-07	26	35	22	9	9	0	0	17	61	23
2017	GL-10	11	14	17	37	13	0	9	54	27	47
2014	GL	10	19	24	22	16	4	6	42	32	372
2014	GL-02	17	0	22	30	26	4	0	59	18	23
2014	GL-03	6	17	24	30	15	2	7	49	25	54
2014	GL-05	9	22	23	16	20	4	6	40	35	115
2014	GL-06	16	12	44	12	12	4	0	25	29	25
2014	GL-07	20	36	9	26	6	0	3	33	58	35
2014	GL-08	9	27	36	27	0	0	0	27	36	11
2014	GL-10	8	17	31	14	8	11	11	29	32	36
2011	GL	7	15	22	28	18	3	7	51	24	464
2011	GL-02	8	4	33	42	13	0	0	54	13	24
2011	GL-03	3	15	18	25	25	5	10	58	21	61
2011	GL-05	5	14	24	26	18	4	8	50	22	119
2011	GL-06	8	14	20	20	22	6	8	50	26	49
2011	GL-07	16	13	40	18	11	0	2	30	30	55
2011	GL-08	11	37	26	16	11	0	0	26	47	19
2011	GL-09	0	20	10	30	30	0	10	67	22	10
2011	GL-10	7	12	5	46	15	5	10	72	22	59
2011	GL-11	0	0	25	50	25	0	0	75	0	12

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	GL	16	26	27	17	8	3	2	27	44	459
2018	GL-02	11	14	29	34	9	0	3	44	26	35
2018	GL-03	7	20	29	21	12	8	2	37	30	99
2018	GL-05	17	26	24	14	11	3	5	27	47	133
2018	GL-06	23	42	16	19	0	0	0	19	65	31
2018	GL-07	26	32	32	6	3	0	0	9	59	34
2018	GL-08	27	27	27	9	9	0	0	18	55	11
2018	GL-09	9	18	45	27	0	0	0	27	27	11
2018	GL-10	20	28	28	18	3	0	5	21	50	40
2017	GL	12	18	26	18	12	6	7	35	35	356
2017	GL-02	3	6	44	19	13	16	0	37	11	32
2017	GL-03	10	15	21	27	19	5	3	50	28	60
2017	GL-05	11	19	23	18	14	4	12	38	35	113
2017	GL-06	17	9	30	13	13	15	4	32	32	24
2017	GL-07	22	22	35	9	9	4	0	18	45	23
2017	GL-10	20	26	19	20	7	0	9	29	51	46
2014	GL	11	16	34	18	12	4	5	33	30	372
2014	GL-02	4	9	30	26	22	9	0	52	14	23
2014	GL-03	9	17	30	19	15	2	9	38	29	54
2014	GL-05	10	12	37	17	17	3	5	36	23	115
2014	GL-06	12	4	44	24	8	4	4	35	17	25
2014	GL-07	14	29	33	14	6	0	3	21	45	35
2014	GL-08	9	27	36	9	9	9	0	20	40	11
2014	GL-10	19	19	28	17	3	6	8	23	45	36

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	GL	24	32	13	16	14	0	0	57	30	460
2018	GL-02	26	26	9	12	26	0	0	53	38	34
2018	GL-03	26	37	12	13	11	0	0	64	24	99
2018	GL-05	25	32	15	17	10	2	0	57	27	133
2018	GL-06	23	23	10	16	29	0	0	45	45	31
2018	GL-07	15	21	21	24	21	0	0	35	44	34
2018	GL-08	9	55	0	27	9	0	0	64	36	11
2018	GL-09	45	45	0	9	0	0	0	91	9	11
2018	GL-10	20	40	18	13	10	0	0	60	23	40
2017	GL	28	32	13	12	13	1	0	61	26	364
2017	GL-02	15	47	6	9	22	0	0	62	31	32
2017	GL-03	32	22	21	17	8	0	0	54	25	61
2017	GL-05	26	35	12	14	10	2	1	63	25	116
2017	GL-06	32	26	13	13	17	0	0	57	30	24
2017	GL-07	29	33	8	21	8	0	0	63	29	24
2017	GL-10	30	39	10	8	12	0	0	69	21	49
2014	GL	34	34	13	9	9	0	1	69	18	377
2014	GL-02	26	57	9	4	4	0	0	83	9	23
2014	GL-03	39	24	13	9	9	0	6	67	20	54
2014	GL-05	37	36	13	7	7	0	0	72	14	116
2014	GL-06	36	36	16	4	8	0	0	72	12	25
2014	GL-07	25	33	6	21	15	0	0	58	36	34
2014	GL-08	42	42	8	8	0	0	0	83	8	12
2014	GL-10	41	35	5	3	14	0	3	78	17	37

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	GL	28	40	14	10	8	0	68	18	458
2018	GL-02	32	32	9	21	6	0	65	26	34
2018	GL-03	34	43	12	4	6	0	78	10	99
2018	GL-05	31	31	18	11	10	0	62	21	131
2018	GL-06	19	39	19	10	13	0	58	23	31
2018	GL-07	18	41	15	15	12	0	59	26	34
2018	GL-08	9	55	18	9	9	0	64	18	11
2018	GL-09	9	73	9	9	0	0	82	9	11
2018	GL-10	25	53	10	10	3	0	78	13	40
2017	GL	25	44	14	11	6	0	69	17	362
2017	GL-02	28	38	15	3	16	0	65	19	32
2017	GL-03	30	38	23	8	0	0	68	8	61
2017	GL-05	21	54	10	14	2	0	75	16	116
2017	GL-06	28	34	4	17	17	0	62	34	24
2017	GL-07	17	42	21	8	13	0	58	21	24
2017	GL-10	27	45	15	8	4	0	73	13	48
2014	GL	27	47	14	8	3	0	74	11	376
2014	GL-02	22	43	22	13	0	0	65	13	23
2014	GL-03	31	44	9	11	2	2	77	13	54
2014	GL-05	32	52	8	7	2	0	84	8	116
2014	GL-06	38	38	17	4	4	0	75	8	24
2014	GL-07	14	48	17	14	6	0	62	20	35
2014	GL-08	25	50	17	8	0	0	75	8	12
2014	GL-10	16	49	22	8	5	0	65	14	37

Question 21. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	GL	25	41	19	8	6	1	67	15	459
2018	GL-02	26	24	18	21	12	0	50	32	34
2018	GL-03	31	38	15	10	5	0	70	15	99
2018	GL-05	24	43	21	8	3	1	68	11	132
2018	GL-06	19	42	16	10	10	3	63	20	31
2018	GL-07	21	44	18	9	9	0	65	18	34
2018	GL-08	27	55	18	0	0	0	82	0	11
2018	GL-09	27	55	9	9	0	0	82	9	11
2018	GL-10	15	50	20	3	10	3	67	13	40

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	GL	25	35	24	7	6	3	0	62	14	454
2018	GL-02	17	40	20	6	14	3	0	59	21	35
2018	GL-03	33	29	24	8	4	2	0	63	13	98
2018	GL-05	24	36	26	5	5	3	2	63	10	130
2018	GL-06	37	37	13	7	7	0	0	73	13	30
2018	GL-07	9	27	33	9	12	9	0	40	23	33
2018	GL-08	18	36	36	0	9	0	0	55	9	11
2018	GL-09	36	36	18	9	0	0	0	73	9	11
2018	GL-10	18	43	23	10	5	3	0	62	15	40
2017	GL	27	35	19	8	6	4	1	66	14	362
2017	GL-02	40	31	9	10	10	0	0	72	19	32
2017	GL-03	44	26	20	5	3	2	0	71	9	61
2017	GL-05	21	37	22	8	3	8	3	64	12	116
2017	GL-06	36	34	13	9	9	0	0	70	17	24
2017	GL-07	21	21	21	17	8	8	4	48	29	24
2017	GL-10	25	48	14	4	8	0	0	74	13	48
2014	GL	29	37	16	5	5	6	1	72	11	375
2014	GL-02	32	23	23	9	0	9	5	63	11	22
2014	GL-03	39	30	15	6	4	6	2	74	10	54
2014	GL-05	31	38	14	5	5	4	1	74	11	115
2014	GL-06	24	40	8	4	12	12	0	73	18	25
2014	GL-07	22	46	9	12	3	9	0	75	16	35
2014	GL-08	25	50	8	8	0	8	0	82	9	12
2014	GL-10	16	59	8	3	5	8	0	82	9	37

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	GL	22	43	18	7	7	2	0	67	15	460
2018	GL-02	20	40	17	3	20	0	0	60	23	35
2018	GL-03	29	37	18	9	4	2	0	68	13	99
2018	GL-05	22	46	22	4	4	1	1	69	8	134
2018	GL-06	23	42	13	13	6	3	0	67	20	31
2018	GL-07	9	39	21	15	12	3	0	50	28	33
2018	GL-08	18	73	0	0	9	0	0	91	9	11
2018	GL-09	18	45	27	9	0	0	0	64	9	11
2018	GL-10	20	43	10	10	15	3	0	64	26	40
2017	GL	27	41	18	7	6	1	0	68	13	363
2017	GL-02	37	40	13	0	10	0	0	78	10	32
2017	GL-03	40	36	12	8	2	2	0	78	10	61
2017	GL-05	22	47	20	4	4	2	1	71	9	116
2017	GL-06	28	34	21	13	4	0	0	62	17	24
2017	GL-07	22	30	30	4	13	0	0	52	17	23
2017	GL-10	21	47	18	8	6	0	0	68	14	49
2014	GL	30	42	13	8	4	3	0	74	13	375
2014	GL-02	41	41	5	9	0	5	0	86	10	22
2014	GL-03	39	33	15	7	6	0	0	72	13	54
2014	GL-05	25	43	14	12	2	4	0	71	15	115
2014	GL-06	36	36	4	4	12	8	0	78	17	25
2014	GL-07	23	39	14	12	6	6	0	66	18	35
2014	GL-08	25	67	8	0	0	0	0	92	0	12
2014	GL-10	22	51	16	0	5	5	0	77	6	37
2011	GL	18	36	22	10	12	2	0	55	22	473
2011	GL-02	13	42	17	4	25	0	0	54	29	24
2011	GL-03	29	32	13	6	14	5	2	64	22	63
2011	GL-05	23	32	23	11	10	1	0	56	21	121
2011	GL-06	8	27	24	20	18	2	0	35	40	49
2011	GL-07	11	38	25	7	18	0	0	49	25	55
2011	GL-08	15	50	15	20	0	0	0	65	20	20
2011	GL-09	20	40	20	20	0	0	0	60	20	10
2011	GL-10	20	47	19	3	7	2	2	70	11	59
2011	GL-11	8	46	31	0	0	15	0	64	0	13

Question 42. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	GL	30	43	13	8	7	0	72	14	457
2018	GL-02	29	41	6	6	18	0	71	24	34
2018	GL-03	39	39	11	5	5	0	79	10	99
2018	GL-05	34	38	20	5	2	0	72	8	132
2018	GL-06	16	48	13	13	10	0	65	23	31
2018	GL-07	21	39	15	15	9	0	61	24	33
2018	GL-08	18	55	18	9	0	0	73	9	11
2018	GL-09	18	73	9	0	0	0	91	0	11
2018	GL-10	23	45	10	13	10	0	68	23	40
2017	GL	33	42	14	6	6	0	74	11	363
2017	GL-02	50	28	3	9	10	0	78	19	32
2017	GL-03	45	33	7	12	3	0	78	15	61
2017	GL-05	30	45	19	3	3	0	75	6	115
2017	GL-06	36	43	17	0	4	0	79	4	24
2017	GL-07	13	50	21	8	8	0	63	17	24
2017	GL-10	22	52	14	8	4	0	73	12	49
2014	GL	37	40	12	7	5	0	76	11	371
2014	GL-02	41	50	5	5	0	0	91	5	22
2014	GL-03	45	25	13	9	8	0	70	17	53
2014	GL-05	34	42	14	7	2	0	77	9	113
2014	GL-06	38	38	4	13	8	0	75	21	24
2014	GL-07	23	48	12	9	9	0	71	17	35
2014	GL-08	25	50	25	0	0	0	75	0	12
2014	GL-10	28	50	11	6	6	0	78	11	36
2011	GL	26	38	16	10	10	1	64	20	473
2011	GL-02	21	38	21	4	17	0	58	21	24
2011	GL-03	33	32	16	11	8	0	65	19	63
2011	GL-05	31	32	18	11	7	1	63	18	121
2011	GL-06	16	35	14	14	20	0	51	35	49
2011	GL-07	16	36	18	13	16	0	53	29	55
2011	GL-08	25	50	10	15	0	0	75	15	20
2011	GL-09	20	70	10	0	0	0	90	0	10
2011	GL-10	27	49	12	8	3	0	76	12	59
2011	GL-11	23	54	23	0	0	0	77	0	13

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	GL	13	28	23	15	18	2	0	43	34	459
2018	GL-02	12	32	9	15	26	6	0	47	44	34
2018	GL-03	16	35	25	11	12	0	0	52	23	99
2018	GL-05	14	28	26	17	11	3	0	43	29	133
2018	GL-06	3	29	23	16	26	0	3	33	43	31
2018	GL-07	9	12	32	12	35	0	0	21	47	34
2018	GL-08	9	36	18	27	9	0	0	45	36	11
2018	GL-09	18	45	9	18	9	0	0	64	27	11
2018	GL-10	13	23	28	15	20	3	0	36	36	40
2017	GL	19	29	19	14	15	3	2	50	30	363
2017	GL-02	19	43	16	13	10	0	0	62	22	32
2017	GL-03	27	28	20	17	8	0	0	55	25	61
2017	GL-05	14	31	19	16	14	3	4	48	31	115
2017	GL-06	17	26	17	17	17	4	2	45	36	24
2017	GL-07	21	21	13	17	25	4	0	43	43	24
2017	GL-10	12	34	25	8	12	6	2	51	22	49
2014	GL	21	36	19	12	8	3	1	60	21	378
2014	GL-02	26	48	9	9	4	0	4	77	14	23
2014	GL-03	30	24	19	15	7	2	4	57	24	54
2014	GL-05	21	36	19	15	5	3	2	59	21	116
2014	GL-06	28	40	8	8	16	0	0	68	24	25
2014	GL-07	9	42	12	23	6	9	0	56	32	35
2014	GL-08	8	50	25	0	8	8	0	64	9	12
2014	GL-10	22	32	24	8	11	3	0	56	19	37

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	GL	20	36	20	12	10	2	1	57	23	461
2018	GL-02	11	26	31	9	23	0	0	37	31	35
2018	GL-03	19	38	25	8	8	1	0	58	16	99
2018	GL-05	27	34	16	13	7	0	2	63	21	134
2018	GL-06	19	23	29	23	6	0	0	42	29	31
2018	GL-07	21	38	15	9	15	3	0	61	24	34
2018	GL-08	9	82	9	0	0	0	0	91	0	11
2018	GL-09	18	45	18	18	0	0	0	64	18	11
2018	GL-10	13	33	20	18	15	3	0	46	33	40
2017	GL	25	36	15	12	7	4	1	64	21	363
2017	GL-02	31	43	10	6	6	3	0	77	13	32
2017	GL-03	26	36	18	10	5	3	1	65	16	61
2017	GL-05	21	37	18	12	3	5	3	63	17	116
2017	GL-06	36	30	9	9	13	4	0	69	22	24
2017	GL-07	25	29	8	13	17	8	0	59	32	24
2017	GL-10	19	43	8	17	11	2	0	63	28	48
2014	GL	27	41	13	9	6	4	1	71	15	373
2014	GL-02	32	32	18	14	5	0	0	64	18	22
2014	GL-03	36	42	15	8	0	0	0	77	8	53
2014	GL-05	23	43	13	10	4	5	1	71	15	114
2014	GL-06	28	36	8	12	12	4	0	67	25	25
2014	GL-07	22	41	9	14	14	0	0	62	29	35
2014	GL-08	17	58	17	0	8	0	0	75	8	12
2014	GL-10	19	46	16	8	8	3	0	67	17	37
2011	GL	24	38	14	11	8	5	0	66	20	473
2011	GL-02	29	29	17	13	4	8	0	64	18	24
2011	GL-03	37	27	8	13	11	5	0	67	25	63
2011	GL-05	25	40	12	10	7	6	0	69	18	121
2011	GL-06	20	33	18	8	14	6	0	57	24	49
2011	GL-07	20	44	20	7	9	0	0	64	16	55
2011	GL-08	25	45	10	10	10	0	0	70	20	20
2011	GL-09	40	20	10	20	0	10	0	67	22	10
2011	GL-10	24	36	17	12	5	5	2	64	18	59
2011	GL-11	23	46	8	8	0	15	0	82	9	13

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	GL	17	34	22	15	9	2	52	25	459
2018	GL-02	14	34	11	17	23	0	49	40	35
2018	GL-03	20	32	28	11	6	2	54	18	99
2018	GL-05	21	39	19	14	5	2	62	19	133
2018	GL-06	13	35	10	26	16	0	48	42	31
2018	GL-07	9	21	44	9	15	3	30	24	34
2018	GL-08	10	30	30	30	0	0	40	30	10
2018	GL-09	18	36	36	9	0	0	55	9	11
2018	GL-10	15	30	23	28	3	3	46	31	40

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	GL	16	29	16	14	21	3	1	47	37	460
2018	GL-02	11	43	9	9	26	3	0	56	35	35
2018	GL-03	19	26	18	13	16	4	3	49	32	99
2018	GL-05	22	22	17	15	20	5	1	46	37	133
2018	GL-06	6	26	16	19	32	0	0	32	52	31
2018	GL-07	3	38	6	24	26	0	3	42	52	34
2018	GL-08	18	55	9	0	18	0	0	73	18	11
2018	GL-09	9	55	36	0	0	0	0	64	0	11
2018	GL-10	10	28	18	18	25	3	0	38	44	40
2017	GL	15	28	17	18	16	5	1	46	36	363
2017	GL-02	22	37	9	10	19	3	0	61	29	32
2017	GL-03	20	28	18	22	8	3	0	50	31	61
2017	GL-05	13	25	19	20	16	6	2	41	38	116
2017	GL-06	23	43	4	17	13	0	0	66	30	24
2017	GL-07	4	25	17	13	29	13	0	33	48	24
2017	GL-10	8	29	19	22	17	4	0	40	41	48
2014	GL	15	32	16	16	15	6	0	50	33	375
2014	GL-02	23	32	14	23	9	0	0	55	32	22
2014	GL-03	23	36	13	15	9	4	0	61	25	53
2014	GL-05	14	28	15	15	19	9	1	46	37	115
2014	GL-06	16	20	24	12	24	4	0	38	38	25
2014	GL-07	13	32	6	23	23	3	0	46	48	35
2014	GL-08	8	33	17	33	8	0	0	42	42	12
2014	GL-10	5	41	19	19	5	11	0	52	27	37
2011	GL	11	25	19	17	22	5	1	39	41	473
2011	GL-02	13	33	13	17	25	0	0	46	42	24
2011	GL-03	14	21	14	21	22	6	2	38	47	63
2011	GL-05	10	21	19	17	24	7	1	34	45	121
2011	GL-06	6	22	20	18	31	2	0	29	50	49
2011	GL-07	7	25	18	18	27	4	0	34	47	55
2011	GL-08	10	25	20	25	15	5	0	37	42	20
2011	GL-09	10	30	30	20	10	0	0	40	30	10
2011	GL-10	17	34	17	10	17	5	0	54	29	59
2011	GL-11	23	31	15	15	0	15	0	64	18	13

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	GL	22	78	458
2018	GL-02	29	71	34
2018	GL-03	13	87	100
2018	GL-05	23	77	131
2018	GL-06	42	58	31
2018	GL-07	32	68	34
2018	GL-10	28	72	39

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2018	GL	48	103
2018	GL-02	50	10
2018	GL-05	57	30
2018	GL-06	38	13
2018	GL-10	55	11

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2018	GL	59	101
2018	GL-05	40	30
2018	GL-06	62	13
2018	GL-07	55	11
2018	GL-10	55	11

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	(%)	Total responses
2018	GL	10	100
2018	GL-03	0	13

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2018	GL	100
2018	GL-03	13
2018	GL-05	30
2018	GL-06	13
2018	GL-07	10
2018	GL-10	11

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2018	GL	5	100
2018	GL-03	0	13
2018	GL-05	0	30
2018	GL-10	0	11

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2018	GL	19	101
2018	GL-03	0	13
2018	GL-05	27	30

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2018	GL	42	101
2018	GL-02	50	10
2018	GL-05	28	29
2018	GL-06	54	13
2018	GL-10	45	11

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	(%)	Total responses
2018	GL	50	101
2018	GL-03	46	13
2018	GL-05	24	29
2018	GL-06	54	13

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2018	GL	40	100
2018	GL-03	46	13
2018	GL-05	28	29

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	(%)	Total responses
2018	GL	44	100
2018	GL-03	46	13
2018	GL-05	38	29
2018	GL-06	46	13
2018	GL-07	50	10

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year	Demographic	(%)	Total responses
2018	GL	27	100

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	(%)	Total responses
2018	GL	67	101
2018	GL-05	67	30

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	(%)	Total responses
2018	GL	34	101
2018	GL-02	50	10
2018	GL-05	34	29

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	Total responses
2018	GL	99
2018	GL-02	10
2018	GL-03	13
2018	GL-05	29
2018	GL-06	13
2018	GL-10	11

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2018	GL	8	100
2018	GL-02	0	10
2018	GL-06	0	13

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	(%)	Total responses
2018	GL	16	99

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	(%)	Total responses
2018	GL	51	99
2018	GL-05	34	29

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year	Demographic	(%)	Total responses
2018	GL	40	102
2018	GL-05	40	30
2018	GL-07	50	10
2018	GL-10	45	11

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	(%)	Total responses
2018	GL	12	99
2018	GL-06	0	13

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2018	GL	54	101
2018	GL-03	38	13
2018	GL-05	52	29
2018	GL-07	50	10

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2018	GL	25	100
2018	GL-05	21	29

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2018	GL	13	100
2018	GL-03	0	13

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2018	GL	22	101
2018	GL-05	21	29

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2018	GL	9	100
2018	GL-02	0	10
2018	GL-03	0	13
2018	GL-06	0	13

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2018	GL	7	101
2018	GL-03	0	13
2018	GL-06	0	13

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2018	GL	10	100
2018	GL-02	0	10
2018	GL-03	0	13
2018	GL-05	21	29
2018	GL-07	0	10
2018	GL-10	0	11

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year	Demographic	(%)	Total responses
2018	GL	11	100
2018	GL-10	0	11

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	(%)	Total responses
2018	GL	28	102
2018	GL-03	46	13
2018	GL-05	27	30
2018	GL-06	0	13
2018	GL-10	45	11

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	(%)	Total responses
2018	GL	12	93
2018	GL-03	0	13

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2018	GL	19	93
2018	GL-03	46	13
2018	GL-05	18	28

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2018	GL	11	93

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	(%)	Total responses
2018	GL	8	93
2018	GL-06	0	13

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	(%)	Total responses
2018	GL	9	93

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2018	GL	9	93

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2018	GL	15	93

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	(%)	Total responses
2018	GL	13	94

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2018	GL	30	93
2018	GL-05	29	28

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2018	GL	13	94

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2018	GL	46	94
2018	GL-03	54	13
2018	GL-05	29	28
2018	GL-06	46	13

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2018	GL	58	95
2018	GL-03	62	13
2018	GL-05	55	29
2018	GL-06	46	13

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	(%)	Total responses
2018	GL	10	93
2018	GL-05	21	28
2018	GL-06	0	13

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	GL	16	20	24	14	14	10	3	41	32	455
2018	GL-02	14	29	14	9	31	3	0	44	41	35
2018	GL-03	16	23	22	13	10	11	5	46	28	96
2018	GL-05	18	17	29	11	8	14	5	42	23	133
2018	GL-06	10	32	26	13	19	0	0	42	32	31
2018	GL-07	3	21	24	27	18	3	3	26	48	33
2018	GL-08	9	27	18	18	9	9	9	44	33	11
2018	GL-09	27	9	36	9	18	0	0	36	27	11
2018	GL-10	13	13	18	18	24	13	0	30	48	38
2017	GL	15	21	22	12	11	14	4	44	28	363
2017	GL-02	22	25	19	10	13	12	0	53	25	32
2017	GL-03	30	17	24	7	8	12	2	55	17	61
2017	GL-05	10	18	25	12	10	17	8	38	29	116
2017	GL-06	23	21	4	13	17	13	9	57	38	24
2017	GL-07	8	25	21	13	13	17	4	42	32	24
2017	GL-10	13	29	19	15	11	12	2	49	29	48
2014	GL	17	26	19	11	9	15	4	53	24	375
2014	GL-02	13	26	17	9	9	17	9	53	24	23
2014	GL-03	17	33	17	9	2	19	4	64	14	54
2014	GL-05	18	20	17	10	9	22	4	51	26	114
2014	GL-06	16	24	24	12	12	8	4	45	27	25
2014	GL-07	9	25	26	20	9	6	6	38	33	35
2014	GL-08	8	42	25	8	8	8	0	55	18	12
2014	GL-10	8	49	11	8	11	11	3	66	22	37

Question 54. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	GL	24	29	20	10	12	5	0	55	24	454
2018	GL-02	18	38	12	12	21	0	0	56	32	34
2018	GL-03	25	27	21	10	7	8	1	57	20	96
2018	GL-05	28	29	23	11	5	5	0	60	17	133
2018	GL-06	19	26	26	6	23	0	0	45	29	31
2018	GL-07	18	18	21	21	18	3	0	38	41	33
2018	GL-08	18	36	18	9	18	0	0	55	27	11
2018	GL-09	36	9	27	18	9	0	0	45	27	11
2018	GL-10	21	29	16	8	24	3	0	51	32	38
2017	GL	23	30	20	12	9	6	0	57	22	363
2017	GL-02	28	34	16	10	13	0	0	62	22	32
2017	GL-03	37	17	24	12	3	7	0	58	16	61
2017	GL-05	22	34	20	9	6	9	1	62	16	116
2017	GL-06	23	26	13	17	17	4	0	51	36	24
2017	GL-07	13	33	21	8	17	8	0	50	27	24
2017	GL-10	16	40	15	15	11	4	0	58	26	48
2014	GL	26	33	18	7	7	8	0	64	16	376
2014	GL-02	26	39	22	0	9	4	0	68	9	23
2014	GL-03	33	33	13	11	0	9	0	73	12	54
2014	GL-05	27	31	18	8	6	11	0	65	16	116
2014	GL-06	29	25	17	8	17	4	0	57	26	24
2014	GL-07	19	35	26	3	12	3	3	57	15	35
2014	GL-08	25	50	17	8	0	0	0	75	8	12
2014	GL-10	16	43	14	5	14	8	0	65	21	37
2011	GL	23	38	17	11	9	3	0	63	20	470
2011	GL-02	29	38	13	8	13	0	0	67	21	24
2011	GL-03	29	37	19	8	5	3	0	67	13	63
2011	GL-05	29	35	12	13	8	4	0	67	21	120
2011	GL-06	12	39	20	14	12	2	0	52	27	49
2011	GL-07	9	45	16	9	18	2	0	56	28	55
2011	GL-08	21	47	16	11	5	0	0	68	16	19
2011	GL-09	10	70	20	0	0	0	0	80	0	10
2011	GL-10	24	41	14	12	8	2	0	66	21	59
2011	GL-11	31	38	15	8	0	8	0	75	8	13

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	GL	11	89	457
2018	GL-02	15	85	34
2018	GL-03	6	94	100
2018	GL-05	11	89	132
2018	GL-07	21	79	34
2018	GL-09	0	100	11
2018	GL-10	15	85	39

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2018	GL	35	48

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2018	GL	81	47
2018	GL-05	67	15

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2018	GL	0	47
2018	GL-05	0	15

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2018	GL	17	47
2018	GL-05	40	15

Question 56g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	(%)	Total responses
2018	GL	11	47

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	(%)	Total responses
2018	GL	15	47

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	(%)	Total responses
2018	GL	19	47
2018	GL-05	33	15

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	(%)	Total responses
2018	GL	13	47

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	(%)	Total responses
2018	GL	33	48
2018	GL-05	40	15

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2018	GL	0	47
2018	GL-05	0	15

Question 57i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	(%)	Total responses
2018	GL	11	47

Question 57j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	(%)	Total responses
2018	GL	11	47

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2018	GL	0	47
2018	GL-05	0	15

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	(%)	Total responses
2018	GL	0	47
2018	GL-05	0	15

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	(%)	Total responses
2018	GL	28	47

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2018	GL	30	47

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2018	GL	17	47

Question 58c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2018	GL	15	47

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2018	GL	28	47

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2018	GL	11	47
2018	GL-05	0	15

Question 58g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2018	GL	15	47

Question 58h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	(%)	Total responses
2018	GL	11	47

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	(%)	Total responses
2018	GL	51	47
2018	GL-05	60	15

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2018	GL	12	42

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2018	GL	24	42

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year	Demographic	(%)	Total responses
2018	GL	17	42

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2018	GL	33	42
2018	GL-05	47	15

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2018	GL	57	42
2018	GL-05	53	15

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2018	GL	58	43
2018	GL-05	67	15

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	GL	17	22	29	5	9	14	4	47	17	459
2018	GL-02	14	29	31	3	17	3	3	45	21	35
2018	GL-03	15	28	26	4	7	15	4	54	14	99
2018	GL-05	21	18	32	2	5	19	4	50	9	133
2018	GL-06	10	35	32	3	13	6	0	48	17	31
2018	GL-07	3	12	48	9	15	9	3	17	28	33
2018	GL-08	18	36	9	0	9	18	9	75	13	11
2018	GL-09	20	40	30	0	0	10	0	67	0	10
2018	GL-10	20	10	25	13	15	15	3	36	33	40
2017	GL	18	20	25	4	7	19	6	51	15	361
2017	GL-02	25	31	13	3	13	16	0	66	19	32
2017	GL-03	30	15	29	2	2	15	7	58	4	61
2017	GL-05	12	17	24	6	7	25	9	43	20	113
2017	GL-06	32	17	26	9	0	13	4	59	10	24
2017	GL-07	8	13	25	4	13	29	8	33	27	24
2017	GL-10	14	31	29	0	4	18	4	58	5	49
2014	GL	19	29	20	4	5	19	5	62	12	376
2014	GL-02	22	26	22	9	0	13	9	61	11	23
2014	GL-03	28	21	23	4	2	15	8	63	7	53
2014	GL-05	18	24	16	6	5	27	3	60	16	115
2014	GL-06	20	32	24	0	12	12	0	59	14	25
2014	GL-07	10	29	32	6	3	20	0	49	11	35
2014	GL-08	8	67	17	0	0	8	0	82	0	12
2014	GL-10	11	43	14	5	3	19	5	71	11	37

Question 61. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	GL	24	31	22	7	8	7	1	60	17	455
2018	GL-02	18	44	9	9	18	3	0	64	27	34
2018	GL-03	23	34	22	6	5	8	1	63	12	99
2018	GL-05	29	27	26	4	4	11	0	63	8	132
2018	GL-06	17	38	24	10	10	0	0	55	21	29
2018	GL-07	12	27	33	12	12	3	0	41	25	33
2018	GL-08	27	36	27	0	9	0	0	64	9	11
2018	GL-09	30	50	20	0	0	0	0	80	0	10
2018	GL-10	28	25	13	20	10	3	3	55	32	40
2017	GL	27	29	22	7	5	8	2	62	14	363
2017	GL-02	34	40	10	3	13	0	0	75	16	32
2017	GL-03	37	20	26	2	2	10	3	66	4	61
2017	GL-05	25	28	22	9	5	10	2	60	16	115
2017	GL-06	28	34	17	17	0	4	0	64	18	24
2017	GL-07	21	21	25	8	8	17	0	50	20	24
2017	GL-10	21	42	21	6	2	6	2	69	9	49
2014	GL	29	32	18	5	4	10	1	68	11	377
2014	GL-02	22	39	26	9	0	4	0	64	9	23
2014	GL-03	43	26	20	2	2	7	0	74	4	54
2014	GL-05	27	36	11	9	4	12	0	72	15	115
2014	GL-06	24	36	20	0	12	8	0	65	13	25
2014	GL-07	16	35	26	6	3	14	0	59	10	35
2014	GL-08	25	50	17	0	0	8	0	82	0	12
2014	GL-10	24	38	19	3	5	11	0	70	9	37
2011	GL	30	36	18	7	5	3	0	69	13	471
2011	GL-02	29	38	21	4	4	4	0	70	9	24
2011	GL-03	33	35	17	5	3	5	2	73	8	63
2011	GL-05	35	31	18	10	3	3	0	68	14	120
2011	GL-06	27	19	31	10	10	2	0	47	21	48
2011	GL-07	25	40	11	11	11	2	0	67	22	55
2011	GL-08	30	45	20	5	0	0	0	75	5	20
2011	GL-09	40	50	0	10	0	0	0	90	10	10
2011	GL-10	29	42	15	8	3	2	0	72	12	59
2011	GL-11	23	54	15	0	0	8	0	83	0	13

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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	GL	46	29	12	5	8	1	76	13	459
2018	GL-02	41	35	3	6	15	0	76	21	34
2018	GL-03	51	27	10	6	6	0	78	12	100
2018	GL-05	55	23	12	3	7	0	78	10	132
2018	GL-06	26	35	23	3	6	6	66	10	31
2018	GL-07	44	35	6	6	9	0	79	15	34
2018	GL-08	36	36	18	9	0	0	73	9	11
2018	GL-09	45	36	18	0	0	0	82	0	11
2018	GL-10	45	20	23	3	10	0	65	13	40
2017	GL	44	29	12	5	8	2	74	14	362
2017	GL-02	47	41	3	3	6	0	87	10	32
2017	GL-03	56	27	5	5	7	0	83	12	60
2017	GL-05	50	26	11	5	5	3	78	11	115
2017	GL-06	38	19	17	13	13	0	57	26	24
2017	GL-07	38	29	17	0	17	0	67	17	24
2017	GL-10	33	32	19	8	6	2	66	15	49

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	GL	13	31	25	17	10	3	0	46	29	458
2018	GL-02	9	26	29	15	21	0	0	35	35	34
2018	GL-03	19	29	34	12	2	3	0	50	15	99
2018	GL-05	17	27	24	19	11	2	1	45	30	133
2018	GL-06	0	37	20	30	13	0	0	37	43	30
2018	GL-07	6	44	9	18	24	0	0	50	41	34
2018	GL-08	9	45	18	27	0	0	0	55	27	11
2018	GL-09	9	36	36	9	9	0	0	45	18	11
2018	GL-10	10	35	18	25	8	5	0	47	34	40
2017	GL	11	28	23	15	15	8	1	43	32	362
2017	GL-02	16	29	23	16	13	3	0	46	30	31
2017	GL-03	10	36	26	8	7	13	0	52	17	60
2017	GL-05	10	26	23	16	17	7	1	39	36	116
2017	GL-06	23	26	13	21	17	0	0	49	38	24
2017	GL-07	4	29	29	17	17	4	0	35	35	24
2017	GL-10	10	27	14	18	16	10	4	43	40	49

Question 66. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	GL	15	27	22	18	15	2	0	43	34	459
2018	GL-02	12	44	18	3	24	0	0	56	26	34
2018	GL-03	17	34	19	21	6	1	1	53	28	99
2018	GL-05	17	23	24	20	14	3	1	41	34	133
2018	GL-06	3	17	37	13	30	0	0	20	43	30
2018	GL-07	12	21	18	29	21	0	0	32	50	34
2018	GL-08	9	27	27	18	18	0	0	36	36	11
2018	GL-09	9	18	55	18	0	0	0	27	18	11
2018	GL-10	8	28	20	23	18	5	0	37	42	40
2017	GL	16	32	20	17	12	2	0	49	30	364
2017	GL-02	25	28	15	13	19	0	0	53	32	32
2017	GL-03	28	30	17	13	5	7	0	62	20	61
2017	GL-05	16	29	20	19	12	3	1	47	33	116
2017	GL-06	23	26	13	9	30	0	0	49	38	24
2017	GL-07	8	38	13	29	13	0	0	46	42	24
2017	GL-10	4	37	34	10	14	0	0	41	25	49

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	GL	14	19	20	20	26	0	1	33	47	459
2018	GL-02	20	14	29	14	23	0	0	34	37	35
2018	GL-03	12	27	20	18	21	1	1	40	40	100
2018	GL-05	16	17	21	22	24	0	0	33	46	132
2018	GL-06	13	10	23	23	32	0	0	23	55	31
2018	GL-07	3	6	15	24	53	0	0	9	76	34
2018	GL-08	9	18	27	18	27	0	0	27	45	11
2018	GL-09	9	27	18	27	18	0	0	36	45	11
2018	GL-10	15	25	10	30	18	0	3	41	49	40
2017	GL	14	20	19	18	28	0	1	34	46	362
2017	GL-02	12	22	22	22	22	0	0	34	44	32
2017	GL-03	15	19	20	25	20	0	0	34	46	61
2017	GL-05	15	19	16	18	32	0	0	34	51	116
2017	GL-06	17	4	23	13	34	4	4	23	51	24
2017	GL-07	0	17	13	29	42	0	0	17	71	24
2017	GL-10	20	19	25	12	25	0	0	38	37	49

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	GL	26	30	25	13	5	1	57	18	460
2018	GL-02	46	26	11	14	3	0	71	17	35
2018	GL-03	31	35	27	4	3	0	66	7	100
2018	GL-05	27	29	23	15	5	1	57	20	133
2018	GL-06	10	52	23	13	3	0	61	16	31
2018	GL-07	9	21	35	21	15	0	29	35	34
2018	GL-08	18	45	9	9	18	0	64	27	11
2018	GL-09	36	9	18	36	0	0	45	36	11
2018	GL-10	20	25	30	18	5	3	46	23	40
2017	GL	29	32	23	11	3	1	62	14	360
2017	GL-02	28	44	15	6	3	3	74	10	32
2017	GL-03	42	32	23	0	2	2	75	2	61
2017	GL-05	28	30	25	12	3	3	59	15	115
2017	GL-06	32	26	26	9	9	0	57	17	24
2017	GL-07	4	17	33	33	13	0	21	46	24
2017	GL-10	23	37	25	13	2	0	60	15	49

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	GL	34	29	22	8	4	0	3	65	12	456
2018	GL-02	41	24	21	6	9	0	0	65	15	34
2018	GL-03	38	33	22	5	0	0	2	72	5	100
2018	GL-05	33	34	20	5	2	0	5	71	7	132
2018	GL-06	20	37	27	13	3	0	0	57	17	30
2018	GL-07	18	26	24	21	9	0	3	45	30	34
2018	GL-08	55	9	27	0	9	0	0	64	9	11
2018	GL-09	55	27	9	0	9	0	0	82	9	11
2018	GL-10	28	23	28	10	10	0	3	51	21	40
2017	GL	35	33	17	6	4	0	5	72	10	357
2017	GL-02	39	42	10	3	3	0	3	83	7	31
2017	GL-03	52	29	12	3	2	0	3	83	4	61
2017	GL-05	36	27	15	8	4	1	9	71	13	114
2017	GL-06	30	36	4	17	9	0	4	69	27	24
2017	GL-07	8	33	38	4	8	0	8	45	14	24
2017	GL-10	19	48	22	6	2	0	2	69	9	48

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	GL	16	24	19	17	23	1	41	40	458
2018	GL-02	23	14	26	20	17	0	37	37	35
2018	GL-03	18	31	22	15	14	0	49	29	100
2018	GL-05	18	24	18	18	20	2	43	38	132
2018	GL-06	3	32	13	23	29	0	35	52	31
2018	GL-07	6	21	18	12	42	0	27	55	33
2018	GL-08	9	45	18	18	9	0	55	27	11
2018	GL-09	0	36	36	18	9	0	36	27	11
2018	GL-10	18	18	5	18	40	3	36	59	40
2017	GL	19	24	24	16	16	1	43	32	361
2017	GL-02	16	28	31	12	12	0	44	25	32
2017	GL-03	34	33	23	8	3	0	66	11	61
2017	GL-05	21	22	24	16	16	2	43	32	114
2017	GL-06	9	15	17	30	26	4	24	58	24
2017	GL-07	13	17	17	25	29	0	29	54	24
2017	GL-10	4	33	27	13	23	0	37	36	49

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	GL	50	23	11	6	6	0	4	76	12	456
2018	GL-02	71	14	11	3	0	0	0	86	3	35
2018	GL-03	57	25	12	1	0	1	4	86	1	99
2018	GL-05	44	20	11	8	13	0	5	66	22	131
2018	GL-06	48	35	10	3	3	0	0	84	6	31
2018	GL-07	24	21	15	15	24	0	0	45	39	33
2018	GL-08	36	36	9	9	9	0	0	73	18	11
2018	GL-09	64	9	9	9	0	0	9	80	10	11
2018	GL-10	53	33	5	0	3	0	8	92	3	40
2017	GL	50	23	10	7	5	0	4	77	13	361
2017	GL-02	47	28	15	6	0	0	3	78	6	32
2017	GL-03	65	28	5	1	2	0	0	92	3	61
2017	GL-05	51	16	8	13	9	0	4	69	23	115
2017	GL-06	49	4	21	13	9	0	4	56	22	24
2017	GL-07	38	33	13	0	17	0	0	71	17	24
2017	GL-10	43	36	4	6	2	2	6	87	9	49

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	GL	30	29	19	10	11	0	1	60	21	457
2018	GL-02	51	23	14	6	6	0	0	74	11	35
2018	GL-03	35	37	18	6	3	0	1	73	9	100
2018	GL-05	19	32	15	15	18	0	1	52	33	131
2018	GL-06	26	39	13	6	16	0	0	65	23	31
2018	GL-07	9	12	21	26	32	0	0	21	59	34
2018	GL-08	10	50	20	0	20	0	0	60	20	10
2018	GL-09	27	27	45	0	0	0	0	55	0	11
2018	GL-10	40	20	30	0	8	0	3	62	8	40
2017	GL	37	27	17	10	7	0	1	65	18	359
2017	GL-02	40	22	22	3	13	0	0	62	16	32
2017	GL-03	52	28	15	2	2	0	2	81	3	61
2017	GL-05	32	26	12	16	14	0	0	58	30	114
2017	GL-06	45	30	9	13	0	4	0	78	13	24
2017	GL-07	21	21	29	25	4	0	0	42	29	24
2017	GL-10	36	31	19	12	0	0	2	68	13	49

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	GL	23	32	25	10	9	0	1	56	19	459
2018	GL-02	20	37	29	3	11	0	0	57	14	35
2018	GL-03	25	34	26	10	4	0	1	60	14	100
2018	GL-05	27	30	26	7	8	0	2	58	15	133
2018	GL-06	14	38	21	14	14	0	0	52	28	29
2018	GL-07	15	12	35	15	24	0	0	26	38	34
2018	GL-08	27	9	27	18	18	0	0	36	36	11
2018	GL-09	9	55	27	9	0	0	0	64	9	11
2018	GL-10	18	43	15	10	10	0	5	63	21	40
2017	GL	26	32	19	13	8	0	1	59	21	359
2017	GL-02	28	41	16	3	9	0	3	71	13	32
2017	GL-03	32	34	20	8	5	0	1	66	14	61
2017	GL-05	28	24	24	13	10	0	1	53	23	113
2017	GL-06	34	30	19	9	9	0	0	64	17	24
2017	GL-07	8	33	21	25	13	0	0	42	38	24
2017	GL-10	16	46	10	19	6	2	0	64	25	49

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	GL	20	31	23	16	8	0	1	52	25	458
2018	GL-02	29	40	6	17	9	0	0	69	26	35
2018	GL-03	20	32	25	16	6	0	1	53	22	100
2018	GL-05	21	36	22	13	6	1	2	58	19	133
2018	GL-06	7	31	34	17	10	0	0	38	28	29
2018	GL-07	15	26	24	15	18	3	0	42	33	34
2018	GL-08	27	9	27	18	18	0	0	36	36	11
2018	GL-09	18	27	27	27	0	0	0	45	27	11
2018	GL-10	18	21	23	23	13	0	3	39	37	39
2017	GL	25	33	19	15	7	0	1	59	22	356
2017	GL-02	31	44	16	3	6	0	0	75	9	32
2017	GL-03	31	32	25	9	3	0	0	63	12	60
2017	GL-05	29	29	15	14	10	0	4	60	25	113
2017	GL-06	17	43	11	21	9	0	0	60	30	24
2017	GL-07	0	33	21	17	21	4	4	36	41	24
2017	GL-10	17	38	16	27	2	0	0	55	29	48

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	GL	26	32	21	12	7	0	1	59	20	459
2018	GL-02	31	29	20	9	11	0	0	60	20	35
2018	GL-03	26	32	21	17	4	0	0	58	21	100
2018	GL-05	28	37	19	10	5	0	1	66	15	134
2018	GL-06	21	36	14	18	11	0	0	57	29	28
2018	GL-07	18	35	24	3	21	0	0	53	24	34
2018	GL-08	27	27	27	9	9	0	0	55	18	11
2018	GL-09	36	36	18	9	0	0	0	73	9	11
2018	GL-10	28	23	20	23	5	0	3	51	28	40
2017	GL	30	33	17	13	6	1	1	64	19	361
2017	GL-02	41	34	12	3	9	0	0	75	13	32
2017	GL-03	34	35	20	3	5	0	3	71	9	61
2017	GL-05	28	29	21	13	4	2	3	60	18	115
2017	GL-06	21	45	9	17	9	0	0	66	26	24
2017	GL-07	13	42	17	17	13	0	0	54	29	24
2017	GL-10	28	33	12	23	2	2	0	62	25	49

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	GL	42	29	16	7	3	1	1	73	10	458
2018	GL-02	47	29	15	6	3	0	0	76	9	34
2018	GL-03	39	36	13	9	2	1	0	76	11	100
2018	GL-05	44	32	12	7	2	1	1	78	10	134
2018	GL-06	45	34	17	0	3	0	0	79	3	29
2018	GL-07	29	24	24	9	15	0	0	53	24	34
2018	GL-08	36	36	18	9	0	0	0	73	9	11
2018	GL-09	45	27	18	9	0	0	0	73	9	11
2018	GL-10	38	20	30	8	0	0	5	61	8	40
2017	GL	46	30	12	7	2	1	2	78	10	357
2017	GL-02	39	42	10	6	3	0	0	81	10	31
2017	GL-03	63	19	9	3	2	2	2	85	5	61
2017	GL-05	43	29	12	10	3	1	3	74	13	113
2017	GL-06	60	28	0	9	4	0	0	87	13	24
2017	GL-07	29	38	21	4	8	0	0	67	13	24
2017	GL-10	41	27	16	10	1	2	2	71	12	49

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	GL	42	32	13	7	6	1	74	12	459
2018	GL-02	63	14	11	0	11	0	77	11	35
2018	GL-03	44	32	12	6	5	1	77	11	100
2018	GL-05	39	31	17	9	3	1	71	12	134
2018	GL-06	45	31	10	10	3	0	76	14	29
2018	GL-07	26	26	15	12	21	0	53	32	34
2018	GL-08	64	18	0	9	9	0	82	18	11
2018	GL-09	27	36	27	9	0	0	64	9	11
2018	GL-10	38	38	18	3	3	3	77	5	40
2017	GL	51	25	15	6	3	0	76	8	361
2017	GL-02	47	35	6	6	6	0	81	12	32
2017	GL-03	55	22	16	5	0	2	79	5	61
2017	GL-05	56	20	15	6	3	0	77	9	115
2017	GL-06	57	13	17	9	4	0	70	13	24
2017	GL-07	54	21	13	8	4	0	75	13	24
2017	GL-10	40	37	21	0	2	0	77	2	49

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	GL	58	21	9	3	3	4	2	84	6	454
2018	GL-02	54	20	9	6	3	9	0	81	9	35
2018	GL-03	58	25	9	2	2	4	0	86	4	100
2018	GL-05	58	21	7	2	3	4	5	87	6	130
2018	GL-06	59	21	14	0	0	0	7	85	0	29
2018	GL-07	52	24	3	3	12	3	3	81	16	33
2018	GL-08	64	9	18	0	0	9	0	80	0	11
2018	GL-09	73	9	9	0	9	0	0	82	9	11
2018	GL-10	63	18	8	8	3	0	3	82	10	40

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	GL	56	19	12	5	7	0	1	76	12	455
2018	GL-02	60	11	9	3	17	0	0	71	20	35
2018	GL-03	53	29	11	5	2	0	0	82	7	99
2018	GL-05	55	20	13	4	5	1	3	78	9	132
2018	GL-06	59	10	10	3	17	0	0	69	21	29
2018	GL-07	47	18	12	6	18	0	0	65	24	34
2018	GL-08	64	27	9	0	0	0	0	91	0	11
2018	GL-09	73	18	9	0	0	0	0	91	0	11
2018	GL-10	56	10	10	13	8	0	3	68	21	39
2017	GL	63	16	10	5	4	1	2	81	9	357
2017	GL-02	65	12	6	0	16	0	0	78	16	32
2017	GL-03	71	14	10	4	0	0	1	86	4	60
2017	GL-05	59	16	14	4	2	1	4	79	6	115
2017	GL-06	57	21	4	9	9	0	0	79	17	24
2017	GL-07	58	25	8	4	4	0	0	83	8	24
2017	GL-10	68	17	11	4	0	0	0	85	4	48

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	GL	40	33	18	5	3	0	1	73	9	457
2018	GL-02	37	31	20	6	6	0	0	69	11	35
2018	GL-03	44	37	12	5	2	0	0	81	7	98
2018	GL-05	34	38	20	5	2	0	2	73	6	133
2018	GL-06	40	20	23	10	7	0	0	60	17	30
2018	GL-07	29	35	24	6	6	0	0	65	12	34
2018	GL-08	36	64	0	0	0	0	0	100	0	11
2018	GL-09	64	36	0	0	0	0	0	100	0	11
2018	GL-10	54	18	23	3	3	0	0	72	5	39
2017	GL	44	32	15	5	2	1	1	77	7	359
2017	GL-02	47	19	25	3	6	0	0	65	10	32
2017	GL-03	41	35	15	7	0	0	2	77	7	60
2017	GL-05	38	37	18	4	2	0	2	76	6	115
2017	GL-06	57	30	4	9	0	0	0	87	9	24
2017	GL-07	38	38	4	8	8	0	4	78	17	24
2017	GL-10	42	43	11	0	2	2	0	87	2	48

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	GL	43	28	11	9	9	0	0	71	18	458
2018	GL-02	34	40	6	9	11	0	0	74	20	35
2018	GL-03	47	27	13	7	5	0	0	75	12	99
2018	GL-05	44	28	11	11	5	1	1	73	17	133
2018	GL-06	13	37	27	7	17	0	0	50	23	30
2018	GL-07	29	32	6	6	26	0	0	62	32	34
2018	GL-08	55	27	0	9	9	0	0	82	18	11
2018	GL-09	64	27	0	9	0	0	0	91	9	11
2018	GL-10	45	24	8	11	13	0	0	68	24	38
2017	GL	50	27	10	8	5	0	1	77	13	360
2017	GL-02	53	22	13	6	6	0	0	75	13	32
2017	GL-03	59	23	8	10	0	0	0	82	10	61
2017	GL-05	50	27	12	6	3	0	3	79	9	116
2017	GL-06	34	45	9	0	13	0	0	79	13	24
2017	GL-07	46	21	17	8	8	0	0	67	17	24
2017	GL-10	44	37	4	9	6	0	0	81	15	47

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	GL	57	19	7	2	2	13	88	5	454
2018	GL-02	60	11	6	3	3	17	86	7	35
2018	GL-03	55	22	3	0	0	19	96	0	98
2018	GL-05	53	21	9	4	2	11	84	6	131
2018	GL-06	70	10	7	3	0	10	89	4	30
2018	GL-07	45	27	15	3	3	6	77	6	33
2018	GL-08	64	27	9	0	0	0	91	0	11
2018	GL-09	55	27	0	0	0	18	100	0	11
2018	GL-10	49	21	10	3	3	15	82	6	39
2017	GL	59	19	6	2	1	14	90	3	359
2017	GL-02	58	10	6	0	3	22	88	4	31
2017	GL-03	60	13	10	0	0	17	88	0	61
2017	GL-05	60	18	1	3	0	19	96	3	114
2017	GL-06	68	17	4	4	0	6	91	5	24
2017	GL-07	50	21	13	4	8	4	74	13	24
2017	GL-10	52	29	9	0	2	8	88	2	49

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	GL	52	28	10	5	3	1	2	82	8	457
2018	GL-02	56	24	9	3	3	0	6	84	6	34
2018	GL-03	58	29	9	1	1	0	2	89	2	99
2018	GL-05	46	29	13	5	5	1	2	77	10	133
2018	GL-06	53	27	10	7	0	0	3	83	7	30
2018	GL-07	18	41	15	15	12	0	0	59	26	34
2018	GL-08	27	27	18	18	9	0	0	55	27	11
2018	GL-09	73	27	0	0	0	0	0	100	0	11
2018	GL-10	63	26	5	3	0	0	3	92	3	38
2017	GL	55	28	8	3	2	1	2	86	5	359
2017	GL-02	65	13	6	3	6	0	6	83	10	32
2017	GL-03	56	28	8	2	0	3	3	89	2	61
2017	GL-05	50	33	9	2	2	1	3	86	4	114
2017	GL-06	68	28	0	4	0	0	0	96	4	24
2017	GL-07	33	46	4	8	8	0	0	79	17	24
2017	GL-10	64	16	13	2	2	0	2	82	4	49

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	GL	41	24	14	9	11	1	1	66	20	457
2018	GL-02	31	26	14	9	20	0	0	57	29	35
2018	GL-03	35	27	14	12	11	0	1	62	24	98
2018	GL-05	36	26	17	8	11	1	2	64	19	132
2018	GL-06	27	27	20	13	13	0	0	53	27	30
2018	GL-07	38	12	12	15	24	0	0	50	38	34
2018	GL-08	55	18	18	0	9	0	0	73	9	11
2018	GL-09	73	9	18	0	0	0	0	82	0	11
2018	GL-10	72	13	5	5	5	0	0	85	10	39
2017	GL	41	24	11	11	12	0	1	66	23	361
2017	GL-02	31	28	6	16	15	0	3	61	32	32
2017	GL-03	37	18	17	13	14	0	2	56	27	61
2017	GL-05	39	27	10	9	14	0	1	66	23	114
2017	GL-06	51	26	13	4	6	0	0	77	11	24
2017	GL-07	33	21	13	17	13	0	4	57	30	24
2017	GL-10	55	23	8	8	6	0	0	77	14	49

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	GL	54	28	10	4	1	1	2	85	5	458
2018	GL-02	63	26	0	9	3	0	0	89	11	35
2018	GL-03	47	29	13	4	2	1	3	80	6	99
2018	GL-05	56	27	13	3	1	0	1	83	4	133
2018	GL-06	57	30	3	7	0	0	3	90	7	30
2018	GL-07	35	41	15	6	0	0	3	79	6	34
2018	GL-08	73	18	9	0	0	0	0	91	0	11
2018	GL-09	40	40	20	0	0	0	0	80	0	10
2018	GL-10	56	28	8	0	5	0	3	87	5	39
2017	GL	56	30	9	2	2	1	1	87	4	358
2017	GL-02	50	19	12	6	10	0	3	71	16	32
2017	GL-03	61	23	9	2	2	2	2	87	3	61
2017	GL-05	51	37	9	2	1	0	1	88	3	114
2017	GL-06	62	26	13	0	0	0	0	87	0	24
2017	GL-07	54	38	8	0	0	0	0	92	0	24
2017	GL-10	64	27	4	2	0	2	0	94	2	48

Question 63. Overall, my level of work-related stress is…
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	GL	19	29	32	14	5	0	0	49	19	460
2018	GL-02	18	38	21	12	12	0	0	56	24	34
2018	GL-03	25	35	31	6	3	0	0	60	9	100
2018	GL-05	17	29	31	17	5	0	0	46	22	134
2018	GL-06	7	30	47	13	3	0	0	37	17	30
2018	GL-07	6	15	32	29	18	0	0	21	47	34
2018	GL-08	27	45	18	9	0	0	0	73	9	11
2018	GL-09	18	27	45	9	0	0	0	45	9	11
2018	GL-10	13	21	38	18	8	0	3	34	26	39
2017	GL	18	29	34	12	6	1	0	48	18	363
2017	GL-02	19	32	29	3	16	0	0	51	20	31
2017	GL-03	29	37	20	8	3	2	0	67	12	61
2017	GL-05	18	30	32	14	5	2	0	49	19	116
2017	GL-06	23	34	30	4	9	0	0	57	13	24
2017	GL-07	4	13	50	17	13	4	0	17	30	24
2017	GL-10	12	19	55	12	2	0	0	31	14	49

Question 64. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	GL	10	16	31	25	16	0	1	42	27	455
2018	GL-02	15	12	24	32	18	0	0	50	26	34
2018	GL-03	6	7	29	35	22	0	0	58	13	99
2018	GL-05	10	25	24	25	15	0	1	40	36	130
2018	GL-06	7	17	47	23	7	0	0	30	23	30
2018	GL-07	24	24	44	6	3	0	0	9	47	34
2018	GL-08	0	9	45	27	18	0	0	45	9	11
2018	GL-09	9	27	27	18	18	0	0	36	36	11
2018	GL-10	13	15	36	18	18	0	0	36	28	39
2017	GL	6	16	33	26	18	1	1	45	22	360
2017	GL-02	10	16	23	26	26	0	0	51	26	31
2017	GL-03	2	8	25	34	31	0	0	65	10	61
2017	GL-05	7	15	36	25	17	0	0	42	22	113
2017	GL-06	13	17	30	19	21	0	0	40	30	24
2017	GL-07	13	17	33	25	13	0	0	38	29	24
2017	GL-10	2	24	37	21	10	2	4	33	28	49

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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	GL	15	25	22	19	18	1	0	15	85	457
2018	GL-02	18	29	26	3	21	3	0	18	82	34
2018	GL-03	18	29	17	18	16	1	0	18	82	99
2018	GL-05	14	29	19	18	19	1	0	14	86	134
2018	GL-06	10	30	23	27	10	0	0	10	90	30
2018	GL-07	6	6	21	36	24	6	0	6	94	33
2018	GL-08	9	45	9	9	27	0	0	9	91	11
2018	GL-09	9	9	55	18	9	0	0	9	91	11
2018	GL-10	23	15	20	23	18	3	0	23	77	40
2017	GL	13	23	25	15	19	3	0	14	86	364
2017	GL-02	6	25	16	19	31	0	3	6	94	32
2017	GL-03	13	17	29	11	23	7	0	14	86	61
2017	GL-05	14	23	23	20	15	5	0	15	85	116
2017	GL-06	21	13	30	19	17	0	0	21	79	24
2017	GL-07	4	13	42	13	29	0	0	4	96	24
2017	GL-10	20	27	23	10	21	0	0	20	80	49

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year	Demographic	(%)	Total responses
2018	GL	36	379
2018	GL-02	52	25
2018	GL-03	36	78
2018	GL-05	37	112
2018	GL-06	30	27
2018	GL-07	30	30
2018	GL-08	10	10
2018	GL-09	40	10
2018	GL-10	30	30
2017	GL	26	297
2017	GL-02	24	29
2017	GL-03	33	49
2017	GL-05	27	92
2017	GL-06	41	19
2017	GL-07	22	23
2017	GL-10	13	39

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2018	GL	38	377
2018	GL-02	36	25
2018	GL-03	45	78
2018	GL-05	37	112
2018	GL-06	30	27
2018	GL-07	40	30
2018	GL-08	30	10
2018	GL-09	40	10
2018	GL-10	31	29
2017	GL	30	297
2017	GL-02	38	29
2017	GL-03	19	49
2017	GL-05	30	92
2017	GL-06	22	19
2017	GL-07	30	23
2017	GL-10	33	39

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2018	GL	18	376
2018	GL-02	12	25
2018	GL-03	18	78
2018	GL-05	20	112
2018	GL-06	22	27
2018	GL-07	21	29
2018	GL-08	0	10
2018	GL-09	20	10
2018	GL-10	14	29
2017	GL	16	297
2017	GL-02	14	29
2017	GL-03	20	49
2017	GL-05	20	92
2017	GL-06	0	19
2017	GL-07	39	23
2017	GL-10	10	39

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2018	GL	59	379
2018	GL-02	64	25
2018	GL-03	46	78
2018	GL-05	67	113
2018	GL-06	67	27
2018	GL-07	70	30
2018	GL-08	70	10
2018	GL-09	70	10
2018	GL-10	38	29
2017	GL	58	297
2017	GL-02	45	29
2017	GL-03	45	49
2017	GL-05	65	92
2017	GL-06	76	19
2017	GL-07	61	23
2017	GL-10	59	39

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2018	GL	5	374
2018	GL-02	4	25
2018	GL-03	3	78
2018	GL-05	4	112
2018	GL-06	11	27
2018	GL-07	3	29
2018	GL-08	0	10
2018	GL-09	0	10
2018	GL-10	7	29
2017	GL	3	297
2017	GL-02	4	29
2017	GL-03	2	49
2017	GL-05	7	92
2017	GL-06	0	19
2017	GL-07	0	23
2017	GL-10	3	39

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year	Demographic	(%)	Total responses
2018	GL	36	375
2018	GL-02	36	25
2018	GL-03	37	78
2018	GL-05	27	112
2018	GL-06	37	27
2018	GL-07	59	29
2018	GL-08	20	10
2018	GL-09	40	10
2018	GL-10	48	29

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year	Demographic	(%)	Total responses
2018	GL	31	379
2018	GL-02	26	27
2018	GL-03	35	80
2018	GL-05	34	113
2018	GL-06	22	27
2018	GL-07	28	29
2018	GL-08	30	10
2018	GL-09	10	10
2018	GL-10	28	29
2017	GL	32	297
2017	GL-02	38	29
2017	GL-03	31	49
2017	GL-05	35	92
2017	GL-06	19	19
2017	GL-07	30	23
2017	GL-10	26	39

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2018	GL	6	31	16	12	3	33	360
2018	GL-02	4	33	4	17	0	42	24
2018	GL-03	11	36	16	5	4	27	73
2018	GL-05	7	29	19	16	2	26	110
2018	GL-06	0	27	19	15	4	35	26
2018	GL-07	3	21	21	14	0	41	29
2018	GL-08	10	30	30	0	0	30	10
2018	GL-10	4	21	18	14	0	43	28
2017	GL	7	39	14	15	5	19	282
2017	GL-02	4	53	14	7	4	18	28
2017	GL-03	12	45	12	15	4	11	46
2017	GL-05	4	38	19	14	3	21	90
2017	GL-06	0	29	17	11	17	26	18
2017	GL-07	0	32	32	21	0	16	19
2017	GL-10	11	24	5	24	8	27	37

Question 70. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	GL	31	69	382
2018	GL-02	41	59	27
2018	GL-03	43	57	79
2018	GL-05	26	74	114
2018	GL-06	17	83	24
2018	GL-07	20	80	30
2018	GL-08	30	70	10
2018	GL-09	40	60	10
2018	GL-10	23	77	30

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	GL	37	16	19	11	12	1	5	57	23	456
2018	GL-02	45	12	15	6	12	0	9	63	20	33
2018	GL-03	37	22	18	8	10	0	4	62	19	99
2018	GL-05	37	15	23	11	9	0	6	54	21	131
2018	GL-06	23	20	17	17	17	0	7	46	36	30
2018	GL-07	24	24	18	15	21	0	0	47	35	34
2018	GL-08	55	9	0	36	0	0	0	64	36	11
2018	GL-09	27	36	27	0	0	9	0	70	0	11
2018	GL-10	45	10	18	13	8	0	8	59	22	40

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	GL	9	21	21	18	27	1	2	31	47	385
2018	GL-02	7	19	7	33	26	4	4	28	64	27
2018	GL-03	14	23	15	16	24	1	6	40	44	79
2018	GL-05	11	28	20	18	22	0	1	40	40	114
2018	GL-06	0	15	33	19	30	0	4	15	50	27
2018	GL-07	3	3	33	23	37	0	0	7	60	30
2018	GL-08	10	30	20	0	40	0	0	40	40	10
2018	GL-09	10	10	40	10	30	0	0	20	40	10
2018	GL-10	7	20	20	17	37	0	0	27	53	30
2017	GL	9	20	17	21	26	1	6	31	51	302
2017	GL-02	7	14	21	35	24	0	0	21	59	29
2017	GL-03	16	14	22	17	27	4	0	31	46	49
2017	GL-05	6	24	17	19	26	0	8	32	49	94
2017	GL-06	11	24	11	27	16	0	11	39	48	19
2017	GL-07	4	22	17	17	35	0	4	27	55	23
2017	GL-10	5	18	13	21	31	0	13	26	59	39

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	GL	3	15	21	17	39	1	3	19	59	385
2018	GL-02	0	7	15	11	63	0	4	8	77	27
2018	GL-03	4	16	19	20	33	3	5	22	58	79
2018	GL-05	4	16	23	18	33	2	4	21	54	114
2018	GL-06	0	7	33	7	44	0	7	8	56	27
2018	GL-07	0	7	23	20	50	0	0	7	70	30
2018	GL-08	0	20	10	0	70	0	0	20	70	10
2018	GL-09	10	20	30	10	30	0	0	30	40	10
2018	GL-10	3	17	10	27	43	0	0	20	70	30
2017	GL	3	12	15	18	42	3	6	17	66	302
2017	GL-02	3	7	10	24	49	3	4	11	78	29
2017	GL-03	4	7	16	16	40	8	8	14	67	49
2017	GL-05	2	9	18	19	45	1	5	12	68	94
2017	GL-06	0	27	5	13	43	0	11	30	64	19
2017	GL-07	4	9	17	22	48	0	0	13	70	23
2017	GL-10	0	15	10	21	41	5	8	18	71	39

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Date modified:: 2017-08-24

2018 Public Service Employee Survey Results by Theme for Parks Canada by Question 78. Please indicate your occupational group and level. Occupational group and level - GL

Table of Contents

Employee engagement

Question 5. I get a sense of satisfaction from my work.

Question 9. Overall, I feel valued at work.

Question 10. I am proud of the work that I do.

Question 14. Overall, I like my job.

Question 43. I would recommend my department or agency as a great place to work.

Question 44. I am satisfied with my department or agency.

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Question 26. I am satisfied with the quality of supervision I receive.

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Question 30. I have confidence in the senior management of my department or agency.

Question 31. Senior management in my department or agency makes effective and timely decisions.

Question 32. Essential information flows effectively from senior management to staff.

Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.

Question 7. I have clear work objectives.

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Job fit and development

Question 1. I get the training I need to do my job.

Question 2. My job is a good fit with my interests.

Question 3. My job is a good fit with my skills.

Question 37. My department or agency does a good job of supporting employee career development.

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.

Question 12. I am encouraged to be innovative or to take initiative in my work.

Question 13. I have support at work to provide a high level of service.

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.

Question 15. I can complete my assigned workload during my regular working hours.

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?

Question 47. Please indicate your reason for leaving.

Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Question 20. In my work unit, individuals behave in a respectful manner.

Question 21. The people I work with value my ideas and opinions.

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 42. Overall, my department or agency treats me with respect.

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Harassment

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 49a. From whom did you experience harassment on the job? Co-workers

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me

Question 49c. From whom did you experience harassment on the job? Individuals working for me

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation