2018 Public Service Employee Survey Results by Theme for Parks Canada by Question 77. What is your current employee status?

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	35	43	11	8	3	78	11	2240
2018	Seasonal	38	40	9	6	6	79	12	668
2018	Term	45	37	11	5	2	82	7	804
2018	Casual	63	29	2	5	1	92	6	44
2018	Student	44	38	10	6	2	82	8	492
2017	Indeterminate (permanent)	37	45	9	6	3	82	9	2171
2017	Seasonal	39	42	8	7	4	81	11	683
2017	Term	43	41	6	6	3	84	9	695
2017	Casual	47	43	6	2	2	91	4	45
2017	Student	53	38	6	3	1	90	4	476
2014	Indeterminate (permanent)	35	46	9	7	3	81	10	1995
2014	Seasonal	41	42	6	7	4	83	11	721
2014	Term	47	37	10	5	1	85	6	299
2014	Casual	57	39	0	4	0	96	4	21
2014	Student	46	42	9	1	1	88	2	268
2011	Indeterminate (permanent)	40	40	9	8	3	81	11	2572
2011	Seasonal	48	33	8	7	4	81	11	601
2011	Term	48	38	8	5	1	85	6	626

Question 9. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	28	38	14	12	9	0	65	21	2248
2018	Seasonal	24	40	13	12	10	1	65	22	668
2018	Term	35	42	11	9	3	0	77	12	805
2018	Casual	60	28	6	2	5	0	88	7	45
2018	Student	41	40	9	8	3	0	80	10	496
2017	Indeterminate (permanent)	28	38	13	12	8	0	67	20	2167
2017	Seasonal	24	36	16	14	9	1	61	23	683
2017	Term	35	37	13	8	7	0	72	15	694
2017	Casual	44	36	5	5	9	0	80	14	45
2017	Student	52	34	9	4	1	0	86	5	476

Question 10. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	54	34	8	3	1	88	4	2236
2018	Seasonal	58	32	6	2	2	90	4	668
2018	Term	57	32	7	3	1	89	4	805
2018	Casual	65	35	0	0	0	100	0	45
2018	Student	52	36	9	2	1	88	3	492
2017	Indeterminate (permanent)	57	33	7	3	1	90	4	2172
2017	Seasonal	58	32	6	3	1	90	4	678
2017	Term	59	31	6	3	2	90	4	694
2017	Casual	63	28	7	2	0	91	2	45
2017	Student	60	31	7	1	0	91	1	473
2014	Indeterminate (permanent)	65	28	5	2	0	93	2	1993
2014	Seasonal	69	24	4	1	1	93	2	722
2014	Term	74	19	5	1	0	93	1	299
2014	Casual	70	27	4	0	0	96	0	21
2014	Student	59	35	6	0	0	93	1	267
2011	Indeterminate (permanent)	65	27	6	2	1	92	3	2572
2011	Seasonal	68	21	7	2	2	90	3	604
2011	Term	70	25	3	1	1	95	2	625

Question 14. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	42	39	11	5	2	82	7	2247
2018	Seasonal	52	35	7	4	2	87	6	671
2018	Term	56	31	6	6	1	87	7	808
2018	Casual	80	15	5	0	0	95	0	45
2018	Student	55	32	8	4	1	87	6	495
2017	Indeterminate (permanent)	44	40	8	5	2	84	7	2169
2017	Seasonal	50	36	8	5	2	86	6	676
2017	Term	54	34	5	5	2	88	7	691
2017	Casual	47	44	4	4	2	91	5	45
2017	Student	64	28	5	2	1	92	4	473
2014	Indeterminate (permanent)	46	39	10	4	1	85	6	1995
2014	Seasonal	54	34	7	3	1	89	5	722
2014	Term	59	33	5	3	1	92	4	298
2014	Casual	57	35	8	0	0	92	0	21
2014	Student	54	34	9	3	0	88	3	268
2011	Indeterminate (permanent)	47	40	8	4	2	86	6	2573
2011	Seasonal	53	34	5	5	2	88	7	604
2011	Term	61	31	5	2	1	92	3	627

Question 43. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	34	34	16	8	7	0	69	15	2230
2018	Seasonal	34	33	16	9	7	1	67	16	662
2018	Term	50	30	11	6	2	1	80	9	806
2018	Casual	66	25	0	4	5	0	91	9	45
2018	Student	63	24	9	2	2	0	87	4	496
2017	Indeterminate (permanent)	37	34	14	10	5	0	71	15	2169
2017	Seasonal	34	35	13	11	6	0	70	17	680
2017	Term	47	34	10	5	4	0	81	9	694
2017	Casual	61	19	13	5	2	0	80	7	45
2017	Student	69	21	7	3	1	1	90	3	475
2014	Indeterminate (permanent)	32	37	15	11	4	1	70	15	1994
2014	Seasonal	35	35	14	10	6	0	70	16	720
2014	Term	48	36	8	3	4	0	85	7	301
2014	Casual	68	21	0	11	0	0	89	11	20
2014	Student	60	26	9	2	1	2	88	3	267
2011	Indeterminate (permanent)	34	33	16	10	6	1	67	17	2563
2011	Seasonal	30	33	16	11	8	0	64	20	602
2011	Term	40	36	14	7	3	0	76	10	626

Question 44. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	30	37	16	11	6	0	67	17	2229
2018	Seasonal	28	34	18	11	8	1	62	19	662
2018	Term	45	31	13	7	3	0	77	11	800
2018	Casual	57	31	1	6	3	2	89	9	45
2018	Student	59	26	9	3	2	0	85	6	496
2017	Indeterminate (permanent)	31	38	14	11	5	0	70	16	2170
2017	Seasonal	29	38	14	12	6	0	67	19	679
2017	Term	41	35	12	8	4	0	77	12	695
2017	Casual	55	32	6	2	5	0	87	7	45
2017	Student	65	24	7	2	1	1	90	3	475
2014	Indeterminate (permanent)	29	39	14	13	5	0	68	18	1996
2014	Seasonal	28	35	17	13	7	0	63	20	720
2014	Term	44	37	10	6	4	0	81	10	301
2014	Casual	48	41	0	11	0	0	89	11	20
2014	Student	53	29	8	7	3	0	83	10	269
2011	Indeterminate (permanent)	28	36	15	14	8	0	63	21	2564
2011	Seasonal	24	32	17	15	11	1	57	27	602
2011	Term	34	35	13	11	6	0	70	17	626

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	36	27	17	12	6	2	0	64	18	2239
2018	Seasonal	31	28	19	10	8	4	1	61	19	660
2018	Term	43	26	14	9	5	3	0	71	15	805
2018	Casual	54	24	10	0	11	0	2	79	11	45
2018	Student	39	22	20	9	4	5	2	65	14	497
2017	Indeterminate (permanent)	39	25	16	11	6	3	0	66	17	2168
2017	Seasonal	34	27	18	10	6	4	1	64	18	681
2017	Term	40	27	16	7	6	4	1	70	13	693
2017	Casual	52	17	15	11	2	4	0	71	13	45
2017	Student	46	22	15	5	3	6	2	74	9	476
2014	Indeterminate (permanent)	37	26	17	11	5	4	0	66	16	1996
2014	Seasonal	36	27	16	10	5	5	1	67	16	719
2014	Term	41	28	14	8	5	5	0	72	13	301
2014	Casual	44	28	4	16	3	5	0	76	20	20
2014	Student	42	20	14	11	4	8	1	68	16	268
2011	Indeterminate (permanent)	38	24	15	11	7	4	0	65	19	2564
2011	Seasonal	32	24	17	10	9	6	1	60	21	603
2011	Term	41	24	14	8	6	5	1	70	15	626

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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	40	34	12	8	6	1	0	74	14	2241
2018	Seasonal	43	28	12	9	7	1	0	72	16	667
2018	Term	53	29	9	6	2	1	0	83	8	800
2018	Casual	60	25	0	7	6	2	0	87	13	45
2018	Student	61	23	8	5	3	0	0	84	8	498
2017	Indeterminate (permanent)	43	31	11	7	6	1	0	75	14	2172
2017	Seasonal	42	32	11	7	7	1	1	75	14	682
2017	Term	51	30	8	5	4	1	0	83	9	695
2017	Casual	48	34	5	4	7	2	0	84	11	45
2017	Student	61	27	5	6	1	0	0	88	7	476
2014	Indeterminate (permanent)	43	32	11	8	5	1	0	76	13	1997
2014	Seasonal	44	32	10	9	4	1	0	76	13	721
2014	Term	54	28	8	4	4	1	0	83	9	301
2014	Casual	58	31	4	8	0	0	0	89	8	21
2014	Student	63	18	6	9	4	0	0	80	13	269
2011	Indeterminate (permanent)	38	32	12	9	7	1	0	72	16	2573
2011	Seasonal	39	30	11	9	8	2	0	71	18	603
2011	Term	50	26	11	9	3	1	0	76	13	627

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	36	35	11	9	7	0	0	72	16	2238
2018	Seasonal	38	32	11	11	8	0	0	70	19	667
2018	Term	46	32	11	6	4	0	0	79	10	804
2018	Casual	59	21	8	4	6	2	0	81	10	44
2018	Student	56	26	9	5	3	1	1	83	8	498
2017	Indeterminate (permanent)	38	34	10	11	7	0	0	73	18	2173
2017	Seasonal	39	34	9	10	7	0	0	73	18	682
2017	Term	48	30	9	7	5	0	1	79	12	696
2017	Casual	41	42	7	2	6	2	0	85	7	45
2017	Student	58	27	6	6	1	0	1	86	7	476
2014	Indeterminate (permanent)	39	34	10	10	6	1	0	74	16	1996
2014	Seasonal	39	34	10	10	6	0	0	74	16	719
2014	Term	47	32	9	6	5	0	0	80	11	302
2014	Casual	60	20	12	8	0	0	0	80	8	20
2014	Student	55	28	9	6	1	1	0	84	7	269
2011	Indeterminate (permanent)	34	35	10	12	8	1	0	69	20	2573
2011	Seasonal	36	34	10	11	8	1	0	71	19	601
2011	Term	45	30	8	11	6	1	0	75	17	626

Question 26. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	41	30	12	9	7	71	16	2244
2018	Seasonal	43	28	11	8	10	70	18	666
2018	Term	51	28	9	8	3	79	11	802
2018	Casual	71	17	1	6	5	88	11	44
2018	Student	59	23	9	5	3	82	9	498
2017	Indeterminate (permanent)	45	29	10	9	7	74	15	2174
2017	Seasonal	45	30	9	8	8	75	16	678
2017	Term	53	26	8	6	6	80	12	697
2017	Casual	51	40	4	0	6	91	6	45
2017	Student	64	20	7	5	3	84	9	474
2014	Indeterminate (permanent)	43	33	11	7	6	76	13	1995
2014	Seasonal	43	33	10	9	5	77	14	723
2014	Term	54	26	6	7	7	80	14	302
2014	Casual	73	11	5	4	8	84	11	21
2014	Student	60	22	12	3	3	82	6	267

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	25	32	18	12	9	4	0	59	22	2251
2018	Seasonal	25	29	17	12	12	4	0	57	25	669
2018	Term	41	28	13	9	3	6	0	74	13	809
2018	Casual	52	20	8	4	5	9	1	81	10	45
2018	Student	50	27	9	6	2	5	0	82	9	496
2017	Indeterminate (permanent)	26	35	15	12	7	5	0	64	20	2170
2017	Seasonal	25	32	15	13	8	6	1	61	22	683
2017	Term	36	30	12	7	5	9	1	73	13	696
2017	Casual	48	22	16	4	0	10	0	78	4	45
2017	Student	57	25	5	3	1	8	1	89	5	475
2014	Indeterminate (permanent)	24	36	17	12	7	5	0	63	20	1997
2014	Seasonal	27	30	15	13	10	5	0	60	25	719
2014	Term	35	32	11	9	4	8	0	74	14	300
2014	Casual	36	20	11	22	0	4	7	63	25	21
2014	Student	44	34	6	7	4	2	2	82	12	268
2011	Indeterminate (permanent)	18	30	20	15	11	5	0	51	27	2569
2011	Seasonal	16	25	19	17	16	8	0	44	35	602
2011	Term	30	31	14	13	7	4	1	64	21	625

Question 30. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	20	33	18	16	12	2	0	54	28	2244
2018	Seasonal	22	29	16	17	13	2	0	53	31	670
2018	Term	37	29	15	12	5	2	0	68	17	807
2018	Casual	40	25	16	7	3	8	1	71	12	45
2018	Student	49	28	9	7	3	3	0	80	10	495
2017	Indeterminate (permanent)	20	37	15	18	9	1	0	58	27	2172
2017	Seasonal	23	31	16	15	11	3	1	55	28	681
2017	Term	33	31	15	9	7	4	1	67	17	695
2017	Casual	41	26	13	5	4	11	0	75	10	45
2017	Student	55	27	7	6	2	3	1	85	8	473
2014	Indeterminate (permanent)	21	34	17	16	10	2	0	55	27	1993
2014	Seasonal	23	26	17	17	14	2	0	50	32	721
2014	Term	32	30	17	11	6	3	0	65	17	300
2014	Casual	39	25	3	15	11	0	7	69	28	21
2014	Student	40	31	15	2	7	5	0	75	9	268
2011	Indeterminate (permanent)	17	29	19	17	16	1	0	48	34	2567
2011	Seasonal	18	24	17	18	21	2	0	43	40	603
2011	Term	28	27	16	15	12	2	0	56	28	625

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	12	30	21	20	14	3	0	43	35	2246
2018	Seasonal	16	27	18	21	14	4	0	44	37	667
2018	Term	24	29	21	15	8	4	0	55	24	809
2018	Casual	25	37	5	11	5	16	1	75	19	45
2018	Student	34	31	15	10	5	5	0	69	16	495
2017	Indeterminate (permanent)	13	31	20	20	11	4	0	46	32	2170
2017	Seasonal	15	29	19	19	13	5	1	47	33	682
2017	Term	22	31	17	13	10	7	1	57	25	695
2017	Casual	26	28	19	9	4	14	0	63	15	44
2017	Student	41	29	10	7	3	9	1	78	11	473
2014	Indeterminate (permanent)	12	34	18	21	12	4	0	47	34	1996
2014	Seasonal	15	27	17	23	15	3	0	43	39	719
2014	Term	21	34	14	16	6	8	0	60	25	299
2014	Casual	37	29	11	4	11	0	8	72	16	20
2014	Student	22	40	14	9	5	7	2	69	16	267
2011	Indeterminate (permanent)	7	31	19	23	16	3	0	39	41	2568
2011	Seasonal	11	23	19	20	21	6	0	36	44	601
2011	Term	13	30	18	21	14	4	0	44	37	626

Question 32. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	11	31	18	22	16	1	0	43	39	2247
2018	Seasonal	15	27	15	22	19	3	0	43	42	668
2018	Term	22	27	19	21	10	2	0	49	31	808
2018	Casual	27	36	4	16	5	11	1	72	24	44
2018	Student	33	31	14	12	6	4	0	67	19	493
2017	Indeterminate (permanent)	13	33	17	20	14	3	0	48	35	2175
2017	Seasonal	14	33	16	18	15	3	0	49	34	683
2017	Term	21	33	13	18	10	5	1	58	29	694
2017	Casual	34	17	14	16	7	13	0	57	27	45
2017	Student	41	30	9	10	4	6	1	76	15	473
2014	Indeterminate (permanent)	13	32	18	22	13	2	0	46	36	1996
2014	Seasonal	15	27	17	22	17	2	0	43	40	719
2014	Term	22	36	15	13	9	4	0	61	24	298
2014	Casual	20	34	12	20	7	0	8	58	29	20
2014	Student	22	41	10	17	4	6	0	67	22	267
2011	Indeterminate (permanent)	9	33	17	23	16	2	0	43	40	2567
2011	Seasonal	12	28	14	21	21	3	0	42	43	600
2011	Term	17	32	17	21	11	2	0	50	33	625

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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	23	36	16	15	10	0	0	60	25	2251
2018	Seasonal	20	35	17	14	13	1	0	55	28	671
2018	Term	32	38	15	10	5	0	0	70	14	809
2018	Casual	56	31	0	4	5	2	2	91	9	45
2018	Student	41	36	12	8	4	0	0	77	11	495
2017	Indeterminate (permanent)	24	38	14	14	9	0	0	62	24	2170
2017	Seasonal	22	37	14	16	9	1	0	60	26	682
2017	Term	33	37	13	10	6	0	0	70	16	694
2017	Casual	34	40	11	4	11	0	0	74	15	45
2017	Student	53	32	9	5	2	0	0	84	7	476
2014	Indeterminate (permanent)	22	39	15	15	8	0	0	61	24	1994
2014	Seasonal	23	35	14	19	8	0	0	59	28	721
2014	Term	31	39	12	12	7	0	0	69	19	300
2014	Casual	46	32	8	11	3	0	0	78	14	21
2014	Student	45	35	6	11	3	0	0	81	14	268
2011	Indeterminate (permanent)	21	37	15	16	11	0	0	58	28	2572
2011	Seasonal	23	36	13	15	12	1	0	60	27	602
2011	Term	29	42	12	12	5	0	0	71	18	627

Question 7. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	24	41	15	13	7	64	20	2254
2018	Seasonal	30	38	14	11	8	68	18	670
2018	Term	31	42	13	9	4	73	13	808
2018	Casual	57	36	0	3	5	93	7	45
2018	Student	38	40	11	8	2	78	11	494
2017	Indeterminate (permanent)	25	43	12	13	7	68	20	2168
2017	Seasonal	27	44	13	12	4	70	16	681
2017	Term	33	41	10	11	4	75	15	696
2017	Casual	37	38	13	11	2	75	13	45
2017	Student	44	42	7	6	2	85	8	476

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	9	22	19	22	18	8	1	34	44	2245
2018	Seasonal	9	21	20	24	20	6	0	32	47	667
2018	Term	13	22	18	19	13	12	2	41	38	809
2018	Casual	21	21	10	13	12	20	4	54	33	44
2018	Student	23	27	14	17	8	8	3	57	27	496
2017	Indeterminate (permanent)	8	23	18	22	16	10	2	36	43	2171
2017	Seasonal	9	19	18	25	19	9	1	31	49	681
2017	Term	8	24	17	20	13	16	2	40	40	696
2017	Casual	13	16	16	13	9	29	4	43	33	44
2017	Student	21	23	14	14	7	17	4	56	26	475
2014	Indeterminate (permanent)	9	24	20	23	14	8	2	37	41	1997
2014	Seasonal	11	25	17	22	17	7	1	39	43	723
2014	Term	14	23	16	19	13	12	2	43	37	301
2014	Casual	8	6	21	26	8	31	0	21	49	21
2014	Student	21	14	15	15	13	17	5	44	37	268

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	31	36	13	11	8	0	0	68	19	2246
2018	Seasonal	35	32	11	10	11	1	0	68	21	669
2018	Term	41	35	12	8	5	1	0	76	12	804
2018	Casual	54	30	11	0	5	0	0	84	5	45
2018	Student	50	31	7	7	4	1	0	83	11	499
2017	Indeterminate (permanent)	34	35	12	11	8	0	0	69	20	2168
2017	Seasonal	31	34	12	11	10	1	1	67	21	681
2017	Term	37	37	9	9	6	1	1	75	15	697
2017	Casual	41	31	11	11	6	0	0	73	16	45
2017	Student	50	31	7	8	4	1	0	82	11	476
2014	Indeterminate (permanent)	33	35	13	11	7	1	0	69	17	1995
2014	Seasonal	35	35	12	11	7	1	0	70	17	721
2014	Term	43	33	11	6	6	1	0	77	12	302
2014	Casual	58	23	0	11	8	0	0	81	19	21
2014	Student	57	25	7	7	3	0	0	83	10	269
2011	Indeterminate (permanent)	30	37	14	11	8	0	0	67	19	2572
2011	Seasonal	32	38	12	9	9	0	0	70	18	603
2011	Term	39	34	10	10	6	0	0	73	16	626

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	20	34	18	13	7	2	5	58	22	953
2018	Seasonal	17	35	18	21	6	1	1	53	28	139
2018	Term	29	41	16	8	3	1	3	72	12	134
2017	Indeterminate (permanent)	23	36	17	12	6	2	5	63	19	902
2017	Seasonal	17	37	17	18	8	0	2	56	27	149
2017	Term	23	36	14	7	8	5	6	67	17	105
2014	Indeterminate (permanent)	24	39	15	11	5	3	4	67	16	816
2014	Seasonal	17	44	11	16	5	5	2	65	23	180
2014	Term	34	24	12	6	14	5	5	64	22	50

Job fit and development

Question 1. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	19	46	12	16	7	1	65	23	2253
2018	Seasonal	24	45	9	15	7	0	69	22	672
2018	Term	25	47	10	14	4	0	72	18	810
2018	Casual	46	35	5	9	1	3	84	11	44
2018	Student	49	39	5	6	2	0	88	7	496
2017	Indeterminate (permanent)	21	40	12	18	9	0	61	27	2172
2017	Seasonal	23	40	10	19	7	0	63	26	682
2017	Term	26	42	13	13	7	0	68	20	697
2017	Casual	29	35	11	17	7	0	65	24	45
2017	Student	52	35	7	5	1	0	87	6	476
2014	Indeterminate (permanent)	18	40	14	19	9	0	58	28	1993
2014	Seasonal	20	40	10	21	8	0	60	29	722
2014	Term	26	40	12	16	6	0	66	22	300
2014	Casual	34	27	20	8	8	4	64	16	21
2014	Student	38	41	4	15	2	0	79	17	268
2011	Indeterminate (permanent)	24	40	14	15	7	0	65	21	2569
2011	Seasonal	24	38	11	18	8	1	63	26	602
2011	Term	27	39	13	13	7	1	67	20	624

Question 2. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	48	37	8	5	2	0	85	7	2250
2018	Seasonal	45	37	8	6	4	0	82	9	670
2018	Term	53	33	6	5	3	0	86	8	810
2018	Casual	66	27	8	0	0	0	92	0	45
2018	Student	44	36	13	5	2	0	80	7	493
2017	Indeterminate (permanent)	50	36	8	5	2	0	86	6	2169
2017	Seasonal	50	32	9	6	4	0	82	10	683
2017	Term	54	31	7	5	2	0	86	7	696
2017	Casual	51	29	15	5	0	0	80	5	45
2017	Student	50	37	7	4	1	0	87	5	476
2014	Indeterminate (permanent)	50	36	7	5	2	0	86	7	1993
2014	Seasonal	51	33	7	4	3	0	85	8	721
2014	Term	54	31	9	5	1	0	85	6	300
2014	Casual	61	35	0	4	0	0	96	4	21
2014	Student	45	44	7	2	3	0	89	5	268
2011	Indeterminate (permanent)	52	34	8	5	2	0	85	7	2571
2011	Seasonal	47	34	8	7	4	1	81	11	602
2011	Term	55	32	8	4	2	0	86	5	626

Question 3. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	51	37	6	5	2	88	7	2241
2018	Seasonal	48	36	6	6	3	84	9	668
2018	Term	55	31	7	5	2	86	7	808
2018	Casual	73	17	2	9	0	89	9	45
2018	Student	49	37	9	5	1	85	6	494
2017	Indeterminate (permanent)	53	35	6	5	1	88	6	2169
2017	Seasonal	51	34	5	6	3	86	9	682
2017	Term	58	30	4	4	3	89	7	697
2017	Casual	51	29	16	4	0	80	4	45
2017	Student	56	36	6	2	1	92	2	474
2014	Indeterminate (permanent)	53	35	6	5	2	88	6	1993
2014	Seasonal	54	32	5	5	3	87	8	722
2014	Term	57	29	8	5	1	86	6	300
2014	Casual	61	35	0	4	0	96	4	21
2014	Student	53	33	11	3	0	86	3	268
2011	Indeterminate (permanent)	54	36	5	3	2	90	5	2571
2011	Seasonal	50	33	8	5	3	84	8	604
2011	Term	53	35	6	4	2	87	6	624

Question 37. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	15	32	20	18	13	2	0	48	32	2252
2018	Seasonal	13	27	18	19	18	4	0	42	39	672
2018	Term	24	31	18	16	6	4	0	57	23	808
2018	Casual	49	21	5	7	9	10	0	77	18	43
2018	Student	43	30	13	6	3	4	0	76	10	497
2017	Indeterminate (permanent)	17	35	17	18	10	3	0	53	29	2174
2017	Seasonal	15	32	17	17	14	3	1	49	33	682
2017	Term	24	35	18	12	6	5	1	63	19	696
2017	Casual	22	34	6	12	7	19	0	69	24	45
2017	Student	48	27	10	5	1	7	2	83	6	473
2014	Indeterminate (permanent)	16	33	18	19	12	2	0	50	32	1997
2014	Seasonal	18	30	15	19	14	3	0	50	34	717
2014	Term	25	26	22	12	7	7	1	55	21	300
2014	Casual	20	33	19	12	3	12	0	61	17	20
2014	Student	34	31	7	6	3	12	8	81	10	268
2011	Indeterminate (permanent)	16	34	17	18	14	1	0	50	32	2571
2011	Seasonal	14	28	19	16	21	2	0	43	38	603
2011	Term	19	26	20	18	14	4	1	46	33	625

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	16	28	18	18	18	2	1	45	37	2252
2018	Seasonal	11	25	16	21	22	3	1	39	45	670
2018	Term	20	32	17	16	12	2	1	53	29	803
2018	Casual	49	17	7	9	14	2	2	68	24	44
2018	Student	30	30	12	11	7	4	6	67	20	497
2017	Indeterminate (permanent)	19	29	15	19	16	2	2	49	36	2169
2017	Seasonal	14	28	15	18	19	3	2	45	39	681
2017	Term	22	30	16	14	10	6	1	56	26	696
2017	Casual	25	34	4	9	11	9	8	71	24	45
2017	Student	33	24	12	9	3	7	11	71	15	475
2014	Indeterminate (permanent)	19	28	15	17	17	2	1	49	36	1995
2014	Seasonal	18	29	11	19	19	3	1	49	39	719
2014	Term	23	30	17	12	11	6	1	57	25	300
2014	Casual	25	23	0	16	3	25	8	72	28	20
2014	Student	22	24	8	9	7	5	25	66	22	268
2011	Indeterminate (permanent)	13	27	15	20	21	2	2	42	42	2571
2011	Seasonal	11	23	16	18	26	2	3	37	46	602
2011	Term	13	27	17	18	20	4	2	42	40	624

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	28	41	11	12	8	0	0	69	20	2242
2018	Seasonal	22	39	14	14	12	0	0	61	25	667
2018	Term	30	41	12	11	6	0	0	71	17	804
2018	Casual	49	38	6	2	3	2	0	88	5	45
2018	Student	35	35	14	11	5	0	0	70	16	494
2017	Indeterminate (permanent)	30	43	9	12	5	0	0	73	18	2172
2017	Seasonal	21	41	10	17	10	0	0	63	27	678
2017	Term	31	41	11	11	6	0	0	72	17	694
2017	Casual	30	41	14	6	7	0	2	72	13	44
2017	Student	41	39	10	7	2	0	1	80	9	472
2014	Indeterminate (permanent)	22	43	12	15	8	0	0	66	22	1994
2014	Seasonal	20	44	12	14	10	0	0	64	23	720
2014	Term	26	46	12	11	5	0	0	72	17	300
2014	Casual	42	23	27	0	8	0	0	65	8	21
2014	Student	29	43	14	4	8	2	0	74	13	267
2011	Indeterminate (permanent)	30	41	10	12	8	0	0	71	20	2572
2011	Seasonal	24	38	11	14	12	0	0	62	27	604
2011	Term	31	41	10	11	6	1	0	73	17	625

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	31	37	15	10	7	0	68	17	2236
2018	Seasonal	26	35	14	13	11	0	61	24	665
2018	Term	37	34	14	11	4	0	71	15	802
2018	Casual	38	52	4	1	3	2	91	5	45
2018	Student	44	34	11	6	5	0	78	11	491
2017	Indeterminate (permanent)	34	36	13	10	5	0	71	16	2170
2017	Seasonal	27	40	12	12	8	0	67	20	677
2017	Term	39	36	13	8	4	0	75	12	694
2017	Casual	47	16	21	9	7	0	63	16	45
2017	Student	53	32	9	5	1	0	85	6	473
2014	Indeterminate (permanent)	31	39	12	12	6	0	70	18	1993
2014	Seasonal	30	38	14	13	6	0	68	18	721
2014	Term	36	36	14	10	5	0	72	14	300
2014	Casual	41	36	15	8	0	0	77	8	21
2014	Student	41	39	11	8	1	0	80	10	268

Question 13. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	26	38	16	13	7	0	0	64	20	2241
2018	Seasonal	27	39	14	13	7	0	0	66	19	668
2018	Term	35	41	13	7	3	0	0	77	11	807
2018	Casual	52	32	9	3	3	0	0	85	6	45
2018	Student	43	38	12	4	2	1	0	82	6	495
2017	Indeterminate (permanent)	30	40	13	12	5	0	0	70	17	2171
2017	Seasonal	27	41	15	11	6	0	0	69	16	677
2017	Term	38	39	12	7	3	0	0	77	11	693
2017	Casual	31	49	14	4	2	0	0	80	5	45
2017	Student	53	36	6	3	1	1	0	90	4	473
2014	Indeterminate (permanent)	27	40	15	12	5	0	0	68	17	1995
2014	Seasonal	29	41	14	10	5	0	0	71	15	721
2014	Term	43	40	8	7	3	0	0	83	10	300
2014	Casual	46	39	4	3	8	0	0	86	11	21
2014	Student	40	42	15	2	0	0	2	83	2	267
2011	Indeterminate (permanent)	31	41	13	10	5	0	0	72	15	2570
2011	Seasonal	33	38	14	9	5	1	0	72	14	602
2011	Term	42	39	9	7	3	0	0	81	9	625

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	19	39	21	11	7	2	0	60	19	2254
2018	Seasonal	16	33	20	16	12	3	0	50	28	671
2018	Term	24	40	18	10	5	2	0	66	15	808
2018	Casual	40	32	13	8	6	1	0	72	14	45
2018	Student	32	40	14	8	3	2	0	74	12	498
2017	Indeterminate (permanent)	21	41	18	13	5	2	0	63	18	2173
2017	Seasonal	15	39	19	13	10	4	0	56	25	681
2017	Term	25	38	20	7	5	3	0	66	13	696
2017	Casual	27	32	17	6	7	11	0	66	15	45
2017	Student	38	35	14	6	2	4	1	76	9	476

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	37	36	11	10	7	0	0	73	16	2251
2018	Seasonal	34	35	13	11	7	0	0	69	18	669
2018	Term	49	31	10	7	2	0	0	81	9	807
2018	Casual	55	29	9	6	0	0	0	84	6	45
2018	Student	48	30	13	5	2	1	1	79	8	493
2017	Indeterminate (permanent)	37	35	11	10	7	0	0	72	17	2167
2017	Seasonal	35	33	12	12	7	0	0	69	19	682
2017	Term	48	30	10	7	4	1	1	79	10	697
2017	Casual	45	27	15	7	2	0	4	75	9	45
2017	Student	54	29	9	4	1	1	1	85	6	475
2014	Indeterminate (permanent)	36	35	12	10	5	0	1	72	16	1995
2014	Seasonal	37	34	12	10	6	1	1	72	16	722
2014	Term	45	27	11	12	4	1	1	73	16	299
2014	Casual	43	35	12	4	3	0	4	81	7	21
2014	Student	44	27	14	7	0	0	7	76	8	268
2011	Indeterminate (permanent)	36	37	10	9	7	0	1	74	16	2571
2011	Seasonal	35	35	11	10	8	0	0	71	18	604
2011	Term	39	38	11	9	2	1	0	78	11	627

Question 15. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	25	32	23	12	8	0	0	57	20	2254
2018	Seasonal	42	30	17	7	3	0	1	72	11	672
2018	Term	45	31	16	4	3	0	0	77	7	808
2018	Casual	57	30	11	0	0	2	0	89	0	45
2018	Student	70	22	5	2	0	0	1	93	2	499
2017	Indeterminate (permanent)	23	35	23	12	8	0	1	58	19	2172
2017	Seasonal	39	35	16	5	2	0	2	76	7	683
2017	Term	47	33	12	5	2	0	1	82	6	696
2017	Casual	60	29	9	2	0	0	0	89	2	45
2017	Student	64	30	5	1	0	0	0	94	1	476
2014	Indeterminate (permanent)	23	33	23	13	7	0	0	57	20	1994
2014	Seasonal	36	33	20	7	2	0	2	70	9	721
2014	Term	44	33	15	5	2	0	0	77	7	300
2014	Casual	62	31	4	0	3	0	0	93	3	21
2014	Student	63	25	8	2	2	0	0	88	4	268
2011	Indeterminate (permanent)	23	32	23	13	8	0	1	56	21	2567
2011	Seasonal	40	33	17	6	3	0	1	74	9	603
2011	Term	42	31	17	6	2	0	1	75	8	627

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2018	Indeterminate (permanent)	23	41	36	2250
2018	Seasonal	17	39	44	663
2018	Term	29	33	38	801
2018	Casual	36	21	42	45
2018	Student	58	13	30	481
2017	Indeterminate (permanent)	22	43	35	2168
2017	Seasonal	20	42	38	680
2017	Term	28	37	34	697
2017	Casual	28	40	32	45
2017	Student	51	14	35	473
2014	Indeterminate (permanent)	20	45	35	1996
2014	Seasonal	14	44	42	719
2014	Term	31	32	38	300
2014	Casual	31	24	46	21
2014	Student	54	14	32	266
2011	Indeterminate (permanent)	20	50	30	2571
2011	Seasonal	17	52	32	603
2011	Term	24	37	38	626

Question 47. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2018	Indeterminate (permanent)	21	36	19	12	3	8	531
2018	Seasonal	23	26	14	13	10	14	120
2018	Term	1	20	12	9	52	5	234
2018	Casual	0	0	4	11	85	0	17
2018	Student	0	5	2	4	88	1	286
2017	Indeterminate (permanent)	22	36	21	12	2	7	497
2017	Seasonal	20	23	18	20	11	8	138
2017	Term	1	20	9	12	51	6	204
2017	Casual	0	7	0	14	73	6	13
2017	Student	0	2	1	3	93	1	241
2014	Indeterminate (permanent)	21	41	16	14	9999	8	429
2014	Seasonal	14	31	14	27	9999	14	105
2014	Term	3	29	20	20	9999	27	95
2014	Student	0	14	11	16	9999	59	128
2011	Indeterminate (permanent)	35	28	21	10	9999	6	527
2011	Seasonal	15	23	13	29	9999	19	93
2011	Term	7	30	13	18	9999	32	153

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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	43	40	9	6	2	0	83	8	2249
2018	Seasonal	42	37	10	6	4	1	81	9	669
2018	Term	46	40	8	3	2	0	87	5	808
2018	Casual	65	30	2	3	0	0	95	3	45
2018	Student	50	37	7	3	2	0	87	6	495
2017	Indeterminate (permanent)	41	40	10	6	3	0	81	9	2171
2017	Seasonal	36	42	12	6	3	1	78	9	681
2017	Term	47	37	8	5	3	0	84	8	694
2017	Casual	44	39	2	11	4	0	83	15	43
2017	Student	56	34	5	3	2	0	90	5	474
2014	Indeterminate (permanent)	41	40	11	6	2	1	81	8	1990
2014	Seasonal	41	40	9	6	3	1	81	10	722
2014	Term	49	35	10	3	1	1	85	5	298
2014	Casual	36	46	15	0	3	0	82	3	21
2014	Student	46	32	11	7	0	3	81	8	268
2011	Indeterminate (permanent)	40	40	10	6	3	1	81	9	2568
2011	Seasonal	40	36	10	7	5	2	77	13	601
2011	Term	42	39	12	5	2	1	82	7	627

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	25	41	17	11	5	1	67	16	2251
2018	Seasonal	22	42	16	12	7	1	64	19	672
2018	Term	32	42	14	9	3	1	74	12	807
2018	Casual	57	26	7	4	3	2	85	8	45
2018	Student	43	39	9	6	2	1	83	8	497
2017	Indeterminate (permanent)	26	43	16	10	5	0	70	14	2169
2017	Seasonal	27	39	15	11	6	2	68	17	681
2017	Term	33	40	13	9	3	1	74	13	697
2017	Casual	45	41	9	5	0	0	86	5	45
2017	Student	53	36	7	3	0	0	90	3	474
2014	Indeterminate (permanent)	26	43	15	10	5	1	70	14	1996
2014	Seasonal	25	37	17	14	6	1	63	20	717
2014	Term	31	47	12	5	2	2	80	8	298
2014	Casual	37	40	8	4	3	8	84	8	20
2014	Student	39	39	10	9	1	3	80	10	268
2011	Indeterminate (permanent)	32	39	13	10	5	1	71	15	2572
2011	Seasonal	24	43	14	10	8	1	67	18	604
2011	Term	33	39	13	10	3	2	73	14	627

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	11	27	39	16	6	0	1	22	38	2249
2018	Seasonal	11	23	33	24	7	1	2	32	34	669
2018	Term	7	17	34	26	13	1	2	41	25	806
2018	Casual	6	9	34	24	11	6	10	42	18	44
2018	Student	5	14	23	31	24	2	1	57	19	495
2017	Indeterminate (permanent)	11	28	38	15	5	0	2	21	40	2162
2017	Seasonal	7	23	37	18	9	1	4	29	32	677
2017	Term	5	17	34	22	16	1	5	40	24	692
2017	Casual	13	15	28	26	17	0	2	43	28	45
2017	Student	3	11	30	25	24	2	4	53	15	474
2014	Indeterminate (permanent)	12	32	36	13	4	1	2	18	46	1992
2014	Seasonal	8	28	34	19	9	0	2	29	37	716
2014	Term	4	20	32	27	16	1	0	43	24	298
2014	Casual	0	14	30	21	24	0	11	50	16	21
2014	Student	10	15	32	28	10	4	1	40	26	266
2011	Indeterminate (permanent)	13	32	36	13	4	1	1	17	46	2562
2011	Seasonal	10	30	31	15	9	1	3	26	42	599
2011	Term	8	18	38	23	9	2	3	33	27	623

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	14	23	30	23	10	1	1	33	37	2241
2018	Seasonal	12	21	29	22	12	2	2	35	35	663
2018	Term	10	17	26	25	19	2	1	46	28	804
2018	Casual	7	6	31	22	25	2	9	52	14	44
2018	Student	5	10	16	29	34	3	2	67	16	493
2017	Indeterminate (permanent)	11	22	31	21	11	1	2	34	33	2157
2017	Seasonal	10	20	31	18	14	3	4	35	32	673
2017	Term	9	16	24	20	21	5	5	46	27	693
2017	Casual	5	9	19	32	23	6	6	62	16	45
2017	Student	2	8	18	22	41	5	5	70	11	473
2014	Indeterminate (permanent)	12	27	33	15	8	2	2	25	41	1990
2014	Seasonal	15	25	26	18	12	1	2	31	42	716
2014	Term	9	17	24	22	21	6	1	46	28	299
2014	Casual	8	14	20	21	18	8	11	49	27	21
2014	Student	7	6	28	27	24	4	3	55	14	267
2011	Indeterminate (permanent)	14	24	29	20	9	1	3	30	39	2558
2011	Seasonal	14	24	26	16	12	2	4	31	41	597
2011	Term	14	19	26	18	15	4	3	36	35	621

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	19	29	32	13	5	1	1	18	48	2247
2018	Seasonal	20	24	26	16	8	2	4	26	47	667
2018	Term	14	23	30	16	10	2	3	28	40	804
2018	Casual	10	16	28	19	9	10	8	34	32	45
2018	Student	9	16	19	18	30	6	3	52	27	495
2017	Indeterminate (permanent)	17	29	31	14	6	1	2	20	48	2161
2017	Seasonal	16	23	29	14	9	3	6	26	43	673
2017	Term	13	21	29	15	12	4	6	31	38	692
2017	Casual	7	11	45	11	12	4	10	27	21	44
2017	Student	6	16	19	19	27	6	6	53	25	475
2014	Indeterminate (permanent)	22	29	29	12	5	1	1	18	52	1991
2014	Seasonal	15	27	29	16	8	3	3	25	45	717
2014	Term	11	19	32	16	13	7	2	32	33	298
2014	Casual	4	22	27	20	16	0	11	41	29	21
2014	Student	13	17	25	19	15	3	9	38	34	266
2011	Indeterminate (permanent)	18	28	31	15	5	1	3	20	48	2561
2011	Seasonal	19	26	26	12	8	3	5	22	50	597
2011	Term	16	23	29	16	9	4	3	27	42	622

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	6	16	36	31	8	0	2	40	23	2237
2018	Seasonal	3	9	28	34	20	1	6	57	13	662
2018	Term	2	8	24	36	26	1	3	64	11	806
2018	Casual	1	5	7	48	29	2	8	85	7	45
2018	Student	2	3	12	30	46	3	5	82	5	493
2017	Indeterminate (permanent)	7	15	35	28	11	1	3	40	23	2147
2017	Seasonal	4	8	25	34	21	1	8	60	13	673
2017	Term	2	5	22	32	27	3	8	67	9	687
2017	Casual	0	2	23	38	28	2	8	73	2	45
2017	Student	1	3	8	28	49	2	9	87	4	474
2014	Indeterminate (permanent)	7	17	37	27	9	1	2	37	25	1983
2014	Seasonal	4	10	27	33	20	1	5	57	14	717
2014	Term	3	7	23	35	24	3	5	65	11	297
2014	Casual	3	0	27	25	35	0	11	67	3	21
2014	Student	2	3	10	29	50	1	5	85	5	267
2011	Indeterminate (permanent)	8	18	38	25	8	0	2	34	27	2551
2011	Seasonal	7	13	28	26	18	2	7	48	22	593
2011	Term	5	7	26	31	22	2	7	59	13	621

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	22	27	28	15	6	1	1	21	50	2244
2018	Seasonal	20	23	25	17	11	1	3	29	45	667
2018	Term	10	17	26	25	17	2	3	44	29	805
2018	Casual	3	10	18	30	27	2	10	65	15	45
2018	Student	6	8	20	25	33	4	4	63	15	490
2017	Indeterminate (permanent)	19	26	28	15	8	1	2	24	47	2162
2017	Seasonal	15	23	27	18	13	1	4	32	40	674
2017	Term	8	13	24	26	20	3	7	51	23	690
2017	Casual	4	7	24	23	30	0	12	61	12	45
2017	Student	2	5	17	23	41	5	7	73	8	474
2014	Indeterminate (permanent)	28	31	25	8	5	1	2	13	61	1993
2014	Seasonal	21	26	27	13	10	0	2	24	48	720
2014	Term	12	22	25	17	19	2	2	38	36	298
2014	Casual	3	15	8	28	31	4	11	69	21	21
2014	Student	13	9	19	21	29	3	6	55	24	267
2011	Indeterminate (permanent)	29	31	24	10	4	1	2	14	62	2559
2011	Seasonal	25	27	24	10	9	1	3	20	54	599
2011	Term	17	21	24	20	11	3	5	34	40	624

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	16	23	29	19	9	1	2	29	41	2238
2018	Seasonal	13	18	27	22	15	2	3	39	33	663
2018	Term	10	16	22	24	20	4	4	47	28	802
2018	Casual	0	15	19	22	24	11	8	57	19	45
2018	Student	3	7	12	20	43	9	7	74	12	490
2017	Indeterminate (permanent)	12	20	30	22	12	1	3	35	34	2166
2017	Seasonal	10	15	27	21	16	3	7	42	28	673
2017	Term	7	14	21	24	20	6	8	51	24	691
2017	Casual	4	9	19	22	39	0	7	66	14	45
2017	Student	2	5	10	16	45	10	11	78	9	472
2014	Indeterminate (permanent)	11	23	31	20	10	2	4	32	36	1992
2014	Seasonal	12	18	25	24	15	2	4	41	33	715
2014	Term	8	16	22	23	22	7	3	49	27	299
2014	Casual	11	5	20	19	26	8	11	56	19	21
2014	Student	3	10	16	23	31	7	10	66	15	266
2011	Indeterminate (permanent)	8	18	28	27	14	1	5	43	27	2557
2011	Seasonal	6	19	26	22	17	3	6	44	28	597
2011	Term	10	12	23	22	19	5	8	48	26	622

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	17	28	34	14	5	1	2	19	46	2245
2018	Seasonal	14	22	25	20	10	4	4	33	39	666
2018	Term	12	22	29	19	13	2	3	34	35	807
2018	Casual	7	17	28	15	13	10	11	35	30	45
2018	Student	5	12	19	20	34	6	5	60	19	494
2017	Indeterminate (permanent)	16	27	32	13	6	2	4	20	46	2163
2017	Seasonal	11	20	30	14	12	5	8	30	35	679
2017	Term	9	18	28	18	15	4	7	37	31	693
2017	Casual	0	15	34	12	17	11	11	37	19	45
2017	Student	5	9	22	16	35	7	8	59	16	471
2014	Indeterminate (permanent)	19	27	33	12	5	2	3	18	48	1993
2014	Seasonal	13	22	33	13	11	3	4	27	38	716
2014	Term	10	17	29	18	16	5	4	38	30	299
2014	Casual	0	23	22	28	15	0	11	49	26	21
2014	Student	6	16	24	18	25	6	6	48	24	266

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	32	34	11	14	9	1	0	66	23	2242
2018	Seasonal	28	34	11	14	13	0	0	62	27	669
2018	Term	39	34	8	12	6	1	0	74	18	808
2018	Casual	49	30	2	16	3	0	0	79	19	45
2018	Student	49	28	8	11	3	0	0	77	15	498
2017	Indeterminate (permanent)	36	34	10	11	9	0	0	70	20	2166
2017	Seasonal	30	33	10	14	12	0	0	64	26	681
2017	Term	39	34	10	11	6	1	0	73	17	696
2017	Casual	47	32	5	11	2	0	2	82	13	45
2017	Student	54	28	7	7	3	0	0	83	10	476
2014	Indeterminate (permanent)	37	34	10	10	8	1	0	72	18	1996
2014	Seasonal	35	32	9	14	9	0	1	68	23	723
2014	Term	43	33	9	8	7	1	1	76	15	302
2014	Casual	54	26	16	4	0	0	0	80	4	21
2014	Student	45	24	10	17	4	0	0	69	21	268

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	36	40	9	9	5	76	14	2237
2018	Seasonal	33	42	10	8	6	75	15	669
2018	Term	47	34	8	8	3	81	11	809
2018	Casual	64	30	2	2	2	94	4	45
2018	Student	50	32	9	7	2	82	9	497
2017	Indeterminate (permanent)	35	43	7	10	4	78	14	2169
2017	Seasonal	31	43	10	12	4	74	16	681
2017	Term	39	40	9	8	4	79	12	697
2017	Casual	64	23	11	2	0	87	2	44
2017	Student	56	34	4	4	2	90	6	475
2014	Indeterminate (permanent)	36	43	9	8	3	80	11	1996
2014	Seasonal	31	45	10	10	4	76	14	722
2014	Term	45	38	7	7	4	83	10	302
2014	Casual	51	37	11	0	0	89	0	21
2014	Student	45	40	10	4	0	85	4	269

Question 21. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	33	43	13	7	3	1	77	10	2244
2018	Seasonal	30	41	14	9	5	1	72	14	670
2018	Term	39	41	11	6	2	1	81	8	808
2018	Casual	62	26	2	6	4	0	89	10	45
2018	Student	45	35	12	5	3	0	80	7	499

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	32	39	18	6	3	3	0	73	9	2231
2018	Seasonal	32	37	17	5	5	3	0	72	10	660
2018	Term	41	34	13	7	1	3	0	78	9	804
2018	Casual	56	26	8	1	3	5	0	87	5	45
2018	Student	50	30	10	5	2	3	0	82	7	497
2017	Indeterminate (permanent)	35	38	16	5	2	4	1	76	8	2171
2017	Seasonal	31	35	17	6	5	5	1	70	11	681
2017	Term	40	33	15	4	3	5	1	77	7	696
2017	Casual	41	32	14	4	0	9	0	81	4	45
2017	Student	53	28	9	3	1	5	1	86	4	474
2014	Indeterminate (permanent)	36	39	14	5	2	4	0	79	7	1996
2014	Seasonal	33	36	15	7	2	6	1	74	10	719
2014	Term	46	29	13	4	1	7	0	80	6	299
2014	Casual	61	39	0	0	0	0	0	100	0	20
2014	Student	49	26	9	3	4	8	0	82	8	269

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	32	43	14	6	3	2	0	76	9	2238
2018	Seasonal	30	41	14	7	5	2	0	73	12	662
2018	Term	42	39	11	5	1	1	0	83	6	805
2018	Casual	53	28	10	4	3	2	0	82	8	45
2018	Student	53	34	6	4	1	1	1	88	6	494
2017	Indeterminate (permanent)	33	45	12	7	2	1	0	79	9	2172
2017	Seasonal	32	40	13	6	6	3	0	74	12	681
2017	Term	44	39	9	4	2	2	1	85	6	694
2017	Casual	45	35	10	4	0	7	0	86	4	45
2017	Student	62	27	5	3	1	2	0	91	4	473
2014	Indeterminate (permanent)	35	42	12	7	2	2	0	79	9	1996
2014	Seasonal	35	39	13	7	3	3	0	77	10	719
2014	Term	47	34	9	6	1	2	0	83	7	301
2014	Casual	57	23	12	0	0	8	0	87	0	20
2014	Student	52	35	5	7	0	1	0	88	7	267
2011	Indeterminate (permanent)	29	40	16	8	6	2	0	70	14	2567
2011	Seasonal	25	40	15	9	8	2	0	66	18	602
2011	Term	39	37	14	6	3	2	0	77	9	626

Question 42. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	38	42	10	6	4	0	80	10	2238
2018	Seasonal	38	37	11	8	5	0	76	13	661
2018	Term	55	34	7	3	1	0	89	4	804
2018	Casual	75	14	6	0	3	2	91	3	45
2018	Student	68	25	3	2	1	0	94	3	495
2017	Indeterminate (permanent)	40	41	10	6	3	0	81	9	2171
2017	Seasonal	39	40	9	7	5	0	78	12	680
2017	Term	56	32	5	3	3	1	89	6	695
2017	Casual	59	30	2	9	0	0	90	9	45
2017	Student	73	21	4	1	0	1	95	1	476
2014	Indeterminate (permanent)	41	39	11	5	3	0	81	8	1995
2014	Seasonal	43	34	12	7	5	0	77	11	718
2014	Term	60	31	5	3	1	0	91	4	300
2014	Casual	77	20	0	0	3	0	97	3	20
2014	Student	66	24	9	0	0	0	91	1	265
2011	Indeterminate (permanent)	34	39	12	9	5	0	73	15	2566
2011	Seasonal	34	32	15	10	9	1	67	19	600
2011	Term	49	31	9	7	4	0	80	11	625

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	16	34	19	15	12	4	1	52	28	2247
2018	Seasonal	15	31	23	15	13	3	0	48	29	668
2018	Term	21	33	18	10	8	8	2	59	21	809
2018	Casual	29	32	8	12	9	9	2	68	23	45
2018	Student	30	29	18	11	4	6	3	65	16	498
2017	Indeterminate (permanent)	19	34	16	14	11	4	2	56	27	2168
2017	Seasonal	17	31	17	17	13	3	2	51	31	682
2017	Term	24	29	16	13	9	5	4	58	25	696
2017	Casual	47	21	12	8	2	4	6	76	10	45
2017	Student	34	31	13	8	3	5	6	73	13	476
2014	Indeterminate (permanent)	24	35	15	13	7	3	3	62	22	1997
2014	Seasonal	23	35	15	15	8	3	1	61	24	723
2014	Term	31	31	13	10	6	5	4	68	18	302
2014	Casual	22	36	23	4	0	5	11	68	5	21
2014	Student	36	23	16	8	5	3	9	67	15	268

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	31	39	13	9	6	1	0	71	15	2251
2018	Seasonal	25	36	16	12	8	2	0	63	21	672
2018	Term	34	35	11	11	5	2	1	72	17	809
2018	Casual	41	23	9	6	14	5	2	69	21	45
2018	Student	43	31	12	7	4	2	1	76	11	496
2017	Indeterminate (permanent)	34	36	12	10	6	3	1	72	16	2168
2017	Seasonal	27	36	12	11	9	5	1	67	21	679
2017	Term	36	31	12	10	4	5	2	72	16	696
2017	Casual	35	22	25	10	0	6	3	62	10	44
2017	Student	43	32	11	6	2	4	2	80	9	474
2014	Indeterminate (permanent)	36	38	9	8	5	3	0	76	14	1994
2014	Seasonal	30	36	14	11	4	4	1	69	17	719
2014	Term	32	36	13	9	4	4	1	72	14	299
2014	Casual	37	37	9	12	0	0	4	78	13	19
2014	Student	31	41	8	7	5	3	4	78	13	267
2011	Indeterminate (permanent)	35	35	12	9	6	3	1	72	16	2572
2011	Seasonal	29	34	14	12	6	4	1	66	20	601
2011	Term	35	37	10	8	5	4	1	76	14	626

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	25	38	19	12	5	1	64	17	2236
2018	Seasonal	22	36	22	12	7	2	59	19	670
2018	Term	33	37	17	8	3	2	72	11	805
2018	Casual	56	19	15	6	3	2	76	9	45
2018	Student	45	34	13	6	1	1	80	7	495

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	16	26	19	16	15	6	1	46	34	2251
2018	Seasonal	16	28	15	17	18	5	0	47	37	670
2018	Term	26	25	19	12	9	8	1	56	23	806
2018	Casual	43	22	9	8	8	6	4	73	17	45
2018	Student	37	30	16	6	4	7	1	73	10	497
2017	Indeterminate (permanent)	15	25	18	18	15	7	2	44	36	2170
2017	Seasonal	16	26	14	17	18	8	0	46	39	679
2017	Term	24	24	17	11	11	11	3	55	25	696
2017	Casual	26	19	9	9	4	25	8	68	19	45
2017	Student	37	25	9	10	4	10	5	73	16	473
2014	Indeterminate (permanent)	15	27	16	18	15	7	2	46	36	1995
2014	Seasonal	18	25	16	17	19	5	0	45	38	718
2014	Term	23	24	16	17	9	10	1	53	29	300
2014	Casual	38	13	21	16	0	8	4	58	18	19
2014	Student	24	30	18	9	6	9	5	62	17	268
2011	Indeterminate (permanent)	15	27	16	17	16	7	2	46	36	2565
2011	Seasonal	15	24	17	16	23	5	0	41	41	602
2011	Term	19	22	15	17	15	10	3	47	36	626

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	16	84	2255
2018	Seasonal	19	81	671
2018	Term	14	86	804

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	49	352
2018	Seasonal	48	126
2018	Term	58	100

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	57	352
2018	Seasonal	58	125
2018	Term	45	100

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	9	353
2018	Seasonal	8	123
2018	Term	5	99

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	1	352
2018	Seasonal	0	123

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	6	352
2018	Seasonal	9	125
2018	Term	6	99

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	18	352
2018	Seasonal	20	123
2018	Term	31	101

Question 49g. From whom did you experience harassment on the job? Other
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	2	352
2018	Seasonal	7	122

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	46	350
2018	Seasonal	38	126
2018	Term	43	100

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	46	350
2018	Seasonal	41	126
2018	Term	39	99

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	49	351
2018	Seasonal	48	126
2018	Term	36	99

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	42	350
2018	Seasonal	48	126
2018	Term	44	99

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	33	350
2018	Seasonal	26	123
2018	Term	29	99

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	58	351
2018	Seasonal	57	128
2018	Term	63	101

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	38	350
2018	Seasonal	35	126
2018	Term	27	99

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	(%)	Total responses
2018	Seasonal	0	123

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	7	350
2018	Seasonal	9	123
2018	Term	18	100

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	14	350
2018	Seasonal	12	124
2018	Term	6	99

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	41	351
2018	Seasonal	46	125
2018	Term	46	99

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	34	350
2018	Seasonal	33	127
2018	Term	25	101

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	11	351
2018	Seasonal	14	123
2018	Term	11	100

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	55	353
2018	Seasonal	55	126
2018	Term	68	100

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	29	353
2018	Seasonal	30	124
2018	Term	31	99

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	19	351
2018	Seasonal	11	123
2018	Term	8	99

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	17	351
2018	Seasonal	21	126

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	11	352
2018	Seasonal	10	123
2018	Term	8	99

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	8	351
2018	Seasonal	6	124

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	15	351
2018	Seasonal	18	123
2018	Term	19	100

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	10	351
2018	Seasonal	18	125
2018	Term	10	99

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	25	351
2018	Seasonal	26	125
2018	Term	21	100

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	13	324
2018	Seasonal	13	116
2018	Term	15	96

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	20	324
2018	Seasonal	17	116
2018	Term	44	97

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	10	324
2018	Seasonal	17	116
2018	Term	16	96

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	5	324
2018	Seasonal	8	116
2018	Term	14	96

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	12	324
2018	Seasonal	9	116
2018	Term	12	96

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	9	324
2018	Seasonal	11	116
2018	Term	8	96

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	4	324
2018	Term	6	96

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	11	324
2018	Seasonal	13	116
2018	Term	13	96

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	11	324
2018	Seasonal	10	117
2018	Term	9	96

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	28	324
2018	Seasonal	34	116
2018	Term	27	96

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	10	324
2018	Seasonal	9	117
2018	Term	11	96

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	45	325
2018	Seasonal	46	120
2018	Term	39	96

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	53	325
2018	Seasonal	54	119
2018	Term	54	97

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	5	324
2018	Seasonal	5	118

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	13	325
2018	Seasonal	11	116
2018	Term	10	97

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	15	21	22	11	10	18	4	45	26	2243
2018	Seasonal	17	19	23	13	9	14	4	44	28	669
2018	Term	20	20	18	8	5	22	7	57	18	804
2018	Casual	27	12	22	8	3	13	14	53	16	45
2018	Student	28	19	12	4	3	22	12	70	12	496
2017	Indeterminate (permanent)	14	21	20	10	8	20	6	48	25	2169
2017	Seasonal	19	18	20	11	10	16	6	46	27	680
2017	Term	17	19	15	7	6	26	10	57	20	696
2017	Casual	18	5	0	8	3	51	14	67	33	45
2017	Student	30	16	8	3	2	24	17	77	9	475
2014	Indeterminate (permanent)	17	22	20	10	7	20	5	52	22	1996
2014	Seasonal	17	21	20	8	8	19	7	51	22	722
2014	Term	24	16	19	4	3	25	8	60	11	298
2014	Casual	13	15	11	0	0	40	21	72	0	20
2014	Student	25	18	11	5	3	22	17	70	12	266

Question 54. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	24	32	21	9	8	6	0	60	17	2243
2018	Seasonal	26	33	18	9	7	6	0	63	17	668
2018	Term	35	31	17	6	3	8	1	73	9	799
2018	Casual	40	30	13	4	3	6	4	78	8	45
2018	Student	44	26	13	3	2	11	2	79	6	495
2017	Indeterminate (permanent)	23	33	19	10	6	8	1	61	18	2170
2017	Seasonal	27	31	17	10	8	6	2	63	19	679
2017	Term	33	29	14	7	4	12	2	71	13	696
2017	Casual	30	18	21	2	5	22	2	63	9	45
2017	Student	49	24	9	3	1	11	2	84	5	473
2014	Indeterminate (permanent)	26	32	18	9	5	9	1	65	15	1998
2014	Seasonal	26	32	22	7	5	8	1	63	12	720
2014	Term	34	28	18	4	3	11	2	72	7	298
2014	Casual	36	38	3	0	0	19	3	96	0	21
2014	Student	39	25	9	7	1	15	5	79	9	268
2011	Indeterminate (permanent)	31	39	15	7	5	3	0	72	13	2572
2011	Seasonal	32	34	15	12	5	2	0	68	17	598
2011	Term	36	33	14	7	3	6	1	74	11	627

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	7	93	2239
2018	Seasonal	10	90	667
2018	Term	6	94	802

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	42	157
2018	Seasonal	37	57
2018	Term	47	45

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	71	157
2018	Seasonal	83	60
2018	Term	70	45

Question 56c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	6	157

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2018	Seasonal	0	56
2018	Term	0	44

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	9	157

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	18	157
2018	Seasonal	20	57
2018	Term	16	45

Question 56g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	7	157
2018	Seasonal	17	57

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	18	157
2018	Seasonal	14	58
2018	Term	23	44

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	13	157
2018	Seasonal	18	57
2018	Term	25	45

Question 57c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	8	157
2018	Seasonal	9	57

Question 57d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	5	157
2018	Seasonal	10	56

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	26	157
2018	Seasonal	33	56
2018	Term	30	44

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	36	157
2018	Seasonal	17	57
2018	Term	57	45

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2018	Seasonal	0	56
2018	Term	0	44

Question 57i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	9	157
2018	Term	0	44

Question 57j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	13	157
2018	Seasonal	10	56

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	Total responses
2018	Indeterminate (permanent)	157
2018	Seasonal	56
2018	Term	44

Question 57l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	10	157
2018	Seasonal	11	56

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	0	157
2018	Term	0	44

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	20	157
2018	Seasonal	21	59

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	32	157
2018	Seasonal	34	59
2018	Term	21	44

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	19	156
2018	Seasonal	13	56
2018	Term	24	44

Question 58c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	11	156

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	15	156
2018	Seasonal	28	57
2018	Term	8	44

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	4	156

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	5	156
2018	Seasonal	11	56

Question 58g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	14	156
2018	Seasonal	8	56
2018	Term	16	44

Question 58h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	9	156
2018	Seasonal	11	58

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	49	155
2018	Seasonal	53	58
2018	Term	53	46

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	8	149
2018	Term	15	43

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	14	149
2018	Seasonal	10	50
2018	Term	37	43

Question 59c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	7	149

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year	Demographic	(%)	Total responses
2018	Seasonal	0	50

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	3	149
2018	Seasonal	0	50

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	17	150
2018	Seasonal	23	50
2018	Term	19	43

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	10	150
2018	Seasonal	20	50

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	28	150
2018	Seasonal	18	50
2018	Term	27	43

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	7	150
2018	Seasonal	14	50

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	53	149
2018	Seasonal	46	52
2018	Term	43	43

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	62	149
2018	Seasonal	63	52
2018	Term	58	44

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	(%)	Total responses
2018	Seasonal	10	52
2018	Term	0	43

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	15	149
2018	Term	13	44

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	16	20	26	5	4	23	5	50	13	2249
2018	Seasonal	20	19	27	4	6	20	4	51	14	672
2018	Term	22	19	21	3	2	26	8	62	7	803
2018	Casual	42	5	23	0	3	21	5	64	5	45
2018	Student	32	18	12	2	1	24	10	77	5	489
2017	Indeterminate (permanent)	16	21	23	4	3	28	6	56	10	2170
2017	Seasonal	20	19	21	5	6	22	8	55	15	677
2017	Term	20	17	15	4	1	33	9	65	9	696
2017	Casual	24	7	4	4	0	51	9	79	10	45
2017	Student	31	13	10	2	1	27	16	78	5	475
2014	Indeterminate (permanent)	18	23	20	3	2	28	5	61	9	1994
2014	Seasonal	20	23	20	3	3	23	7	62	9	719
2014	Term	22	16	19	1	1	34	7	64	5	299
2014	Casual	27	12	14	0	0	27	19	73	0	21
2014	Student	33	19	9	1	0	22	16	83	2	267

Question 61. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	26	32	23	6	4	9	1	65	10	2245
2018	Seasonal	31	29	19	7	4	9	1	66	12	666
2018	Term	35	32	15	3	3	11	2	76	7	804
2018	Casual	55	20	15	0	3	6	0	80	4	45
2018	Student	48	23	11	3	1	12	2	83	4	490
2017	Indeterminate (permanent)	28	33	20	5	3	11	1	69	9	2169
2017	Seasonal	30	33	16	5	4	10	2	71	11	679
2017	Term	36	29	13	3	2	16	2	78	6	697
2017	Casual	35	25	17	0	0	17	5	78	0	45
2017	Student	51	19	11	1	1	12	6	85	2	475
2014	Indeterminate (permanent)	30	32	17	4	2	13	1	73	7	1995
2014	Seasonal	29	32	20	3	3	10	1	70	7	721
2014	Term	38	23	14	3	2	17	2	75	7	301
2014	Casual	48	22	11	0	0	11	8	87	0	21
2014	Student	47	19	9	3	0	15	7	85	3	267
2011	Indeterminate (permanent)	37	37	13	5	2	5	0	79	7	2572
2011	Seasonal	37	35	15	6	4	4	0	74	10	602
2011	Term	40	33	14	4	1	7	1	79	5	626

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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	53	28	9	4	5	1	82	9	2240
2018	Seasonal	54	24	10	6	6	1	78	12	668
2018	Term	65	23	8	1	3	1	88	4	802
2018	Casual	75	14	7	4	0	0	89	4	45
2018	Student	72	18	6	2	2	0	90	5	498
2017	Indeterminate (permanent)	53	27	10	5	4	1	81	9	2172
2017	Seasonal	52	27	11	3	6	2	80	9	680
2017	Term	62	23	7	3	3	2	87	6	697
2017	Casual	62	27	5	0	6	0	89	6	45
2017	Student	72	19	4	3	2	1	91	5	475

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	20	43	17	12	6	1	0	64	18	2245
2018	Seasonal	18	37	20	13	8	3	0	57	22	672
2018	Term	20	39	18	12	6	3	0	62	19	807
2018	Casual	40	25	8	13	3	9	1	73	18	45
2018	Student	22	31	18	15	9	6	1	56	25	500
2017	Indeterminate (permanent)	17	39	19	14	9	3	0	58	23	2175
2017	Seasonal	14	31	22	14	13	6	1	48	29	678
2017	Term	16	36	23	11	7	7	0	55	20	694
2017	Casual	17	35	20	6	7	15	0	61	16	45
2017	Student	20	36	18	11	7	7	1	61	20	476

Question 66. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	16	37	19	15	11	1	0	54	26	2250
2018	Seasonal	19	32	19	16	10	3	0	53	27	671
2018	Term	24	40	17	13	5	1	0	64	18	806
2018	Casual	56	18	13	8	0	3	1	78	8	45
2018	Student	31	36	16	11	4	3	0	69	15	500
2017	Indeterminate (permanent)	14	39	18	17	11	2	0	54	28	2172
2017	Seasonal	18	33	18	19	10	2	0	52	30	681
2017	Term	20	43	15	13	7	2	0	64	20	695
2017	Casual	23	40	20	7	2	8	0	68	10	45
2017	Student	36	38	11	9	1	4	0	77	11	476

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	12	21	23	18	26	0	1	33	44	2247
2018	Seasonal	11	19	24	17	28	0	1	30	45	671
2018	Term	13	22	22	18	24	0	1	35	42	808
2018	Casual	20	24	26	12	18	0	0	44	30	45
2018	Student	22	26	26	14	12	0	0	48	26	494
2017	Indeterminate (permanent)	13	19	20	18	28	0	1	33	47	2175
2017	Seasonal	9	20	19	21	29	0	1	30	51	679
2017	Term	13	20	20	19	26	0	1	34	46	697
2017	Casual	24	11	20	17	27	2	0	35	45	45
2017	Student	18	30	26	13	12	0	1	48	26	476

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	12	23	32	20	13	0	35	33	2250
2018	Seasonal	28	30	23	13	6	1	58	19	668
2018	Term	27	33	26	9	5	0	60	14	805
2018	Casual	44	26	21	5	4	0	70	9	45
2018	Student	48	28	15	6	3	0	76	9	496
2017	Indeterminate (permanent)	14	24	27	19	14	1	38	34	2173
2017	Seasonal	28	31	23	10	6	1	60	16	680
2017	Term	33	31	23	8	4	1	65	12	696
2017	Casual	44	27	18	10	0	2	72	10	45
2017	Student	45	32	17	4	1	1	78	5	476

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	21	32	27	11	6	0	2	54	18	2239
2018	Seasonal	41	30	15	6	2	0	5	75	8	663
2018	Term	40	33	18	5	2	0	2	74	8	804
2018	Casual	59	13	20	3	0	0	4	75	4	45
2018	Student	64	20	8	3	2	0	3	87	5	492
2017	Indeterminate (permanent)	22	31	25	12	7	0	2	55	20	2167
2017	Seasonal	40	29	15	6	3	1	6	74	10	676
2017	Term	48	29	13	5	2	0	4	80	6	695
2017	Casual	48	19	12	9	6	0	6	71	16	45
2017	Student	66	20	8	3	1	0	3	88	4	475

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	12	21	25	21	20	0	1	34	41	2237
2018	Seasonal	17	25	22	16	19	0	1	43	35	665
2018	Term	24	27	24	12	11	0	1	52	24	803
2018	Casual	33	27	29	5	4	0	2	61	10	45
2018	Student	43	23	16	9	8	0	1	67	16	498
2017	Indeterminate (permanent)	14	21	24	20	20	0	1	35	40	2174
2017	Seasonal	21	23	25	15	14	1	1	45	29	680
2017	Term	31	25	24	12	6	0	1	58	18	697
2017	Casual	47	19	14	5	9	0	5	70	15	45
2017	Student	48	26	15	7	3	0	1	75	10	476

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	36	27	18	9	6	0	3	65	16	2233
2018	Seasonal	49	26	9	6	3	0	5	80	10	662
2018	Term	54	26	12	3	3	0	3	82	6	803
2018	Casual	65	20	8	0	0	0	6	91	0	45
2018	Student	63	21	10	2	2	0	2	86	4	494
2017	Indeterminate (permanent)	36	27	18	8	6	0	4	66	16	2170
2017	Seasonal	48	26	13	5	3	1	5	78	8	679
2017	Term	53	26	12	3	2	0	3	82	6	694
2017	Casual	62	23	2	7	0	0	5	90	8	45
2017	Student	60	22	9	3	1	0	4	86	4	475

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	22	28	26	13	12	0	1	50	24	2245
2018	Seasonal	28	30	21	11	8	0	2	59	20	666
2018	Term	37	29	18	8	7	0	0	66	15	808
2018	Casual	48	25	14	7	7	0	0	72	14	45
2018	Student	42	28	19	5	5	1	0	70	10	494
2017	Indeterminate (permanent)	24	31	22	14	8	0	0	55	23	2163
2017	Seasonal	32	31	18	12	7	1	0	63	19	677
2017	Term	34	31	20	10	4	0	1	67	14	693
2017	Casual	33	46	4	7	7	2	0	80	15	44
2017	Student	39	29	20	8	3	0	0	69	11	475

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	21	35	26	11	7	0	1	56	18	2243
2018	Seasonal	22	33	21	12	9	1	1	56	22	665
2018	Term	29	33	23	9	5	0	1	62	14	802
2018	Casual	34	37	21	4	0	1	2	74	4	45
2018	Student	47	27	16	6	3	1	1	75	9	497
2017	Indeterminate (permanent)	24	33	22	13	6	1	1	59	20	2165
2017	Seasonal	22	34	20	13	8	1	1	58	21	676
2017	Term	35	30	22	7	4	0	1	66	12	694
2017	Casual	57	12	10	11	7	0	2	71	19	44
2017	Student	51	28	13	5	2	0	1	80	7	475

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	17	33	26	16	7	0	1	51	23	2236
2018	Seasonal	28	29	22	11	7	1	2	58	19	665
2018	Term	32	33	20	10	4	0	1	66	14	803
2018	Casual	44	30	12	8	3	1	2	76	12	45
2018	Student	51	25	13	6	3	1	2	78	9	497
2017	Indeterminate (permanent)	18	33	24	16	8	0	1	52	24	2163
2017	Seasonal	29	30	22	10	6	1	2	61	16	676
2017	Term	34	32	20	8	4	0	2	68	12	693
2017	Casual	31	25	20	8	13	2	2	58	22	44
2017	Student	52	29	11	4	3	1	1	83	7	474

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	23	35	21	13	7	0	1	58	20	2242
2018	Seasonal	32	29	20	10	8	0	1	61	18	665
2018	Term	32	31	19	11	5	0	1	63	17	796
2018	Casual	60	20	7	5	6	0	2	81	11	45
2018	Student	40	27	19	7	5	1	1	68	12	497
2017	Indeterminate (permanent)	25	32	21	14	7	1	1	58	21	2167
2017	Seasonal	31	34	18	9	6	1	2	66	15	678
2017	Term	36	29	19	10	5	0	1	67	15	694
2017	Casual	31	32	9	4	19	3	2	66	24	44
2017	Student	44	29	16	7	3	0	0	74	10	475

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	29	32	22	11	5	0	1	62	16	2235
2018	Seasonal	40	35	13	7	2	1	1	77	10	667
2018	Term	42	33	16	6	2	0	0	75	8	798
2018	Casual	58	33	4	2	3	0	0	91	5	45
2018	Student	51	28	13	5	1	1	1	80	6	497
2017	Indeterminate (permanent)	30	33	20	10	5	0	1	64	16	2158
2017	Seasonal	42	33	14	6	3	1	2	77	9	675
2017	Term	49	30	13	5	2	0	1	79	7	692
2017	Casual	58	16	11	11	4	0	0	74	15	44
2017	Student	51	29	14	3	2	0	1	81	5	475

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	49	29	12	6	4	1	79	10	2233
2018	Seasonal	48	28	12	6	5	1	77	11	669
2018	Term	57	25	10	4	3	1	83	6	800
2018	Casual	75	14	7	4	0	0	88	4	44
2018	Student	60	20	12	4	3	1	80	8	497
2017	Indeterminate (permanent)	54	24	13	6	3	1	78	9	2168
2017	Seasonal	50	28	14	5	2	1	78	7	678
2017	Term	61	22	10	4	2	1	84	6	696
2017	Casual	67	21	4	6	2	0	88	8	45
2017	Student	66	24	8	1	1	1	90	2	474

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	70	16	5	2	2	1	4	91	4	2232
2018	Seasonal	63	16	7	3	4	3	4	85	8	665
2018	Term	69	14	6	3	3	2	3	88	6	799
2018	Casual	83	9	4	0	0	0	3	96	0	44
2018	Student	80	10	2	1	1	3	2	95	3	497

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	65	16	8	3	5	0	2	83	8	2228
2018	Seasonal	62	16	8	5	6	0	3	81	11	668
2018	Term	74	12	5	4	2	1	2	89	6	801
2018	Casual	78	13	4	3	0	2	0	92	3	44
2018	Student	77	13	4	2	2	1	2	91	5	496
2017	Indeterminate (permanent)	71	13	6	4	3	1	2	87	7	2173
2017	Seasonal	64	17	9	5	4	0	1	82	9	679
2017	Term	77	13	4	2	2	1	2	92	5	694
2017	Casual	87	7	0	0	2	2	3	98	2	45
2017	Student	86	7	3	1	1	0	1	94	3	475

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	44	33	14	5	3	0	77	8	2245
2018	Seasonal	39	35	16	6	3	1	74	9	668
2018	Term	49	30	14	6	2	0	79	8	805
2018	Casual	57	26	8	4	4	0	84	8	45
2018	Student	56	25	11	5	2	1	81	8	493
2017	Indeterminate (permanent)	46	34	12	5	3	1	81	7	2169
2017	Seasonal	44	33	14	5	2	1	78	7	679
2017	Term	52	28	12	5	2	1	80	7	696
2017	Casual	68	23	4	4	2	0	91	5	45
2017	Student	58	24	13	3	1	1	83	4	476

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	47	26	13	7	7	0	1	73	14	2240
2018	Seasonal	42	27	14	8	8	0	0	69	16	667
2018	Term	59	23	8	4	4	0	1	83	9	801
2018	Casual	71	17	6	2	3	0	0	88	5	45
2018	Student	65	18	9	4	3	0	0	84	7	491
2017	Indeterminate (permanent)	55	23	11	6	4	0	1	79	10	2171
2017	Seasonal	49	26	11	9	4	0	1	76	13	682
2017	Term	63	19	8	4	4	0	1	84	8	693
2017	Casual	77	10	4	6	2	2	0	89	8	45
2017	Student	72	16	6	3	2	0	1	89	5	474

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	49	20	10	3	2	0	16	83	6	2234
2018	Seasonal	53	13	4	3	2	0	25	89	5	662
2018	Term	57	12	5	2	1	0	23	91	3	796
2018	Casual	71	14	0	0	0	0	16	100	0	45
2018	Student	67	2	1	0	1	0	28	97	1	490
2017	Indeterminate (permanent)	51	19	8	3	2	0	18	85	6	2174
2017	Seasonal	56	14	7	2	1	1	20	88	3	676
2017	Term	60	10	3	1	1	0	25	93	2	694
2017	Casual	64	6	0	4	0	0	27	95	5	45
2017	Student	73	3	0	1	1	0	22	97	2	475

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	51	27	11	5	2	0	3	81	7	2237
2018	Seasonal	46	30	14	4	2	1	3	79	6	665
2018	Term	54	26	12	3	2	0	2	83	5	799
2018	Casual	73	21	6	0	0	0	0	94	0	45
2018	Student	52	27	11	5	2	0	3	81	8	494
2017	Indeterminate (permanent)	57	25	9	3	2	0	3	86	4	2157
2017	Seasonal	56	27	8	3	2	1	2	86	5	678
2017	Term	58	23	11	4	2	0	3	83	6	692
2017	Casual	74	10	9	3	0	2	2	87	3	45
2017	Student	57	26	11	2	1	0	4	86	3	472

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	61	20	8	4	4	0	2	83	8	2243
2018	Seasonal	43	22	15	8	10	0	2	66	19	668
2018	Term	19	14	21	19	26	0	0	34	45	805
2018	Casual	40	4	23	9	24	0	0	43	34	45
2018	Student	62	15	7	4	7	1	4	81	12	494
2017	Indeterminate (permanent)	60	22	8	4	4	0	2	84	8	2174
2017	Seasonal	40	23	14	10	10	0	1	64	21	679
2017	Term	20	17	19	20	23	0	1	37	43	697
2017	Casual	21	2	20	15	41	0	0	23	56	45
2017	Student	60	16	10	4	4	0	6	81	9	476

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	46	33	14	4	1	0	2	81	5	2244
2018	Seasonal	44	34	13	4	2	0	2	80	7	667
2018	Term	50	31	13	3	2	0	1	82	5	804
2018	Casual	65	17	12	2	3	0	0	83	5	45
2018	Student	54	25	12	3	3	1	1	81	7	495
2017	Indeterminate (permanent)	52	29	12	3	2	0	2	82	5	2172
2017	Seasonal	51	31	9	4	2	0	2	84	6	677
2017	Term	55	28	10	2	2	0	2	86	4	694
2017	Casual	60	22	14	4	0	0	0	82	4	45
2017	Student	52	28	12	5	2	0	1	82	7	474

Question 63. Overall, my level of work-related stress is…
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	10	27	39	18	6	0	0	37	24	2249
2018	Seasonal	17	31	30	15	6	0	1	49	21	674
2018	Term	15	37	35	10	2	0	0	53	12	810
2018	Casual	38	38	17	7	0	0	0	76	7	45
2018	Student	29	43	21	5	1	0	0	72	6	497
2017	Indeterminate (permanent)	9	26	40	18	7	0	0	35	25	2175
2017	Seasonal	15	31	35	12	7	1	0	47	18	682
2017	Term	17	35	35	9	4	0	0	52	12	695
2017	Casual	22	51	24	3	0	0	0	73	3	45
2017	Student	23	47	25	3	1	0	0	70	4	476

Question 64. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	11	23	40	19	8	0	0	26	34	2235
2018	Seasonal	11	18	38	22	10	0	1	33	29	665
2018	Term	7	17	36	27	13	0	1	41	24	801
2018	Casual	9	3	30	28	30	0	0	58	12	45
2018	Student	8	12	32	30	18	0	0	48	19	498
2017	Indeterminate (permanent)	9	22	41	20	8	0	0	28	31	2165
2017	Seasonal	8	18	36	26	11	0	1	37	26	678
2017	Term	5	16	36	27	15	0	1	42	21	692
2017	Casual	2	11	23	44	21	0	0	65	13	45
2017	Student	5	12	34	28	19	1	1	48	17	475

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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	18	25	23	14	17	1	0	18	82	2249
2018	Seasonal	12	25	25	18	19	1	0	12	88	669
2018	Term	16	26	24	16	16	2	1	16	84	805
2018	Casual	30	20	22	13	13	2	0	31	69	45
2018	Student	29	26	22	8	10	3	1	31	69	498
2017	Indeterminate (permanent)	21	22	23	15	17	2	0	21	79	2176
2017	Seasonal	10	21	26	17	24	2	0	10	90	681
2017	Term	14	21	22	16	23	3	1	15	85	697
2017	Casual	25	19	19	11	18	7	0	27	73	45
2017	Student	20	31	23	10	12	4	0	21	79	474

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	25	1780
2018	Seasonal	41	564
2018	Term	44	647
2018	Casual	61	29
2018	Student	36	321
2017	Indeterminate (permanent)	22	1641
2017	Seasonal	31	589
2017	Term	39	565
2017	Casual	58	30
2017	Student	37	353

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	37	1779
2018	Seasonal	42	563
2018	Term	41	645
2018	Casual	65	29
2018	Student	48	322
2017	Indeterminate (permanent)	31	1641
2017	Seasonal	34	589
2017	Term	39	565
2017	Casual	38	30
2017	Student	52	353

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	19	1776
2018	Seasonal	27	561
2018	Term	25	646
2018	Casual	39	29
2018	Student	31	318
2017	Indeterminate (permanent)	16	1641
2017	Seasonal	20	589
2017	Term	20	565
2017	Casual	29	30
2017	Student	22	353

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	63	1781
2018	Seasonal	65	566
2018	Term	51	645
2018	Casual	39	29
2018	Student	32	322
2017	Indeterminate (permanent)	65	1641
2017	Seasonal	69	589
2017	Term	56	565
2017	Casual	18	30
2017	Student	32	353

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	7	1775
2018	Seasonal	4	558
2018	Term	3	644
2018	Casual	0	28
2018	Student	2	318
2017	Indeterminate (permanent)	6	1641
2017	Seasonal	3	589
2017	Term	2	565
2017	Casual	3	30
2017	Student	1	353

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	36	1781
2018	Seasonal	33	564
2018	Term	29	644
2018	Casual	48	28
2018	Student	12	320

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	33	1778
2018	Seasonal	34	566
2018	Term	37	647
2018	Casual	22	28
2018	Student	22	322
2017	Indeterminate (permanent)	35	1641
2017	Seasonal	33	589
2017	Term	41	565
2017	Casual	41	30
2017	Student	27	353

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2018	Indeterminate (permanent)	5	32	18	12	5	27	1701
2018	Seasonal	4	27	21	12	5	32	530
2018	Term	3	42	17	11	6	22	633
2018	Casual	4	54	14	18	0	10	28
2018	Student	6	69	18	3	1	2	296
2017	Indeterminate (permanent)	6	36	18	12	5	22	1603
2017	Seasonal	5	34	20	14	4	24	564
2017	Term	5	42	18	11	4	19	557
2017	Casual	0	70	19	6	3	3	29
2017	Student	9	71	11	2	2	5	341

Question 70. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	28	72	1766
2018	Seasonal	30	70	571
2018	Term	35	65	647
2018	Casual	42	58	29
2018	Student	53	47	326

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	36	18	16	10	11	1	7	59	23	2247
2018	Seasonal	33	19	16	10	12	2	8	58	25	665
2018	Term	38	19	19	7	9	1	7	62	17	804
2018	Casual	46	16	10	7	13	0	7	67	22	45
2018	Student	43	21	12	7	5	2	9	72	14	496

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	9	23	18	20	25	1	3	34	47	1780
2018	Seasonal	14	22	15	22	22	2	3	38	46	578
2018	Term	16	30	15	18	18	1	3	47	37	648
2018	Casual	30	18	5	27	14	0	6	52	43	29
2018	Student	24	29	15	17	11	2	3	56	29	330
2017	Indeterminate (permanent)	8	22	15	20	27	1	7	33	51	1653
2017	Seasonal	11	23	14	19	27	2	4	36	49	598
2017	Term	13	26	14	21	20	0	5	41	43	568
2017	Casual	31	33	11	16	5	0	3	66	22	30
2017	Student	31	29	13	12	11	2	3	63	24	357

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	3	10	17	21	42	2	6	14	68	1780
2018	Seasonal	4	13	14	22	40	3	5	18	67	577
2018	Term	6	16	20	19	32	2	6	23	55	649
2018	Casual	10	16	14	32	14	3	12	30	54	29
2018	Student	11	19	16	20	21	4	9	34	47	329
2017	Indeterminate (permanent)	2	9	12	18	50	2	7	12	74	1650
2017	Seasonal	3	9	13	16	48	4	5	14	72	597
2017	Term	3	11	12	20	41	3	10	16	70	566
2017	Casual	6	8	15	8	40	8	15	18	62	30
2017	Student	12	18	11	18	22	6	13	37	49	357

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Date modified:: 2017-08-24

2018 Public Service Employee Survey Results by Theme for Parks Canada by Question 77. What is your current employee status?

Table of Contents

Employee engagement

Question 5. I get a sense of satisfaction from my work.

Question 9. Overall, I feel valued at work.

Question 10. I am proud of the work that I do.

Question 14. Overall, I like my job.

Question 43. I would recommend my department or agency as a great place to work.

Question 44. I am satisfied with my department or agency.

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Question 26. I am satisfied with the quality of supervision I receive.

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Question 30. I have confidence in the senior management of my department or agency.

Question 31. Senior management in my department or agency makes effective and timely decisions.

Question 32. Essential information flows effectively from senior management to staff.

Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.

Question 7. I have clear work objectives.

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Job fit and development

Question 1. I get the training I need to do my job.

Question 2. My job is a good fit with my interests.

Question 3. My job is a good fit with my skills.

Question 37. My department or agency does a good job of supporting employee career development.

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.

Question 12. I am encouraged to be innovative or to take initiative in my work.

Question 13. I have support at work to provide a high level of service.

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.

Question 15. I can complete my assigned workload during my regular working hours.

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?

Question 47. Please indicate your reason for leaving.

Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Question 20. In my work unit, individuals behave in a respectful manner.

Question 21. The people I work with value my ideas and opinions.

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 42. Overall, my department or agency treats me with respect.

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Harassment

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 49a. From whom did you experience harassment on the job? Co-workers

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me

Question 49c. From whom did you experience harassment on the job? Individuals working for me

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Question 49g. From whom did you experience harassment on the job? Other

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored