2018 Public Service Employee Survey Results by Theme for Canadian Food Inspection Agency by Question 89. Are you a member of a visible minority group?

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	32	41	13	8	6	73	14	912
2018	Non-visible minority	28	45	13	10	5	73	14	3490
2017	Visible minority	33	42	12	8	6	75	13	962
2017	Non-visible minority	30	46	11	9	4	75	13	3808
2014	Visible minority	32	44	11	7	6	76	13	947
2014	Non-visible minority	27	47	12	8	5	75	13	4147
2011	Visible minority	34	41	14	5	5	75	11	870
2011	Non-visible minority	32	42	12	9	5	74	14	4275
2008	Visible minority	31	42	14	7	5	73	12	443
2008	Non-visible minority	30	44	12	9	5	74	14	3076

Question 9. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	31	35	13	12	9	66	21	915
2018	Non-visible minority	25	38	15	14	8	63	22	3500
2017	Visible minority	28	38	15	9	10	66	19	961
2017	Non-visible minority	24	39	15	13	8	63	22	3803

Question 10. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	57	30	9	2	2	87	5	908
2018	Non-visible minority	46	38	10	4	2	84	6	3486
2017	Visible minority	56	31	7	3	2	88	5	958
2017	Non-visible minority	49	37	9	3	1	87	5	3797
2014	Visible minority	68	22	7	1	2	90	3	947
2014	Non-visible minority	58	31	7	2	1	89	3	4144
2011	Visible minority	60	30	7	2	1	90	3	870
2011	Non-visible minority	54	34	7	3	1	89	4	4273

Question 14. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	41	37	13	5	4	79	9	915
2018	Non-visible minority	34	45	11	7	3	79	10	3508
2017	Visible minority	43	37	12	4	4	80	8	956
2017	Non-visible minority	37	43	11	7	3	80	10	3791
2014	Visible minority	43	39	10	4	4	83	7	948
2014	Non-visible minority	39	42	10	5	3	81	9	4146
2011	Visible minority	41	40	10	5	3	82	8	871
2011	Non-visible minority	40	42	9	6	3	83	9	4274
2008	Visible minority	38	42	12	5	4	79	9	449
2008	Non-visible minority	39	43	9	6	3	83	8	3100

Question 43. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	36	30	18	7	7	1	67	15	921
2018	Non-visible minority	26	35	20	12	7	1	61	19	3504
2017	Visible minority	36	32	17	7	7	0	68	14	959
2017	Non-visible minority	28	34	19	11	7	1	63	18	3803
2014	Visible minority	32	36	17	7	6	1	69	14	947
2014	Non-visible minority	27	37	18	11	7	1	64	18	4147
2011	Visible minority	31	36	18	8	5	1	68	14	869
2011	Non-visible minority	27	37	20	10	6	1	64	16	4281

Question 44. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	34	32	18	10	6	0	66	16	912
2018	Non-visible minority	26	37	18	13	6	0	63	19	3501
2017	Visible minority	33	35	16	9	7	0	68	16	962
2017	Non-visible minority	27	36	17	13	6	0	63	19	3803
2014	Visible minority	30	37	17	9	7	1	67	16	945
2014	Non-visible minority	26	39	17	12	6	0	65	18	4147
2011	Visible minority	28	38	19	9	6	0	66	15	869
2011	Non-visible minority	24	40	17	12	6	0	64	19	4282
2008	Visible minority	22	40	21	9	7	0	62	17	448
2008	Non-visible minority	24	41	14	13	7	0	65	20	3096

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	28	24	19	13	14	2	0	53	28	920
2018	Non-visible minority	23	25	22	15	10	3	0	50	26	3506
2017	Visible minority	28	24	15	15	12	5	0	55	29	957
2017	Non-visible minority	25	26	20	14	9	5	1	54	25	3805
2014	Visible minority	26	26	17	13	13	4	1	55	27	948
2014	Non-visible minority	24	28	21	13	9	5	0	55	24	4147
2011	Visible minority	25	25	18	14	13	4	0	53	28	869
2011	Non-visible minority	26	26	19	13	10	5	0	55	24	4280
2008	Visible minority	16	28	18	15	17	5	0	47	34	448
2008	Non-visible minority	23	29	18	15	9	5	0	55	26	3098

Top of Page

Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	41	30	15	7	6	1	0	72	13	916
2018	Non-visible minority	44	33	11	6	4	1	0	78	11	3500
2017	Visible minority	38	32	13	8	7	2	0	72	15	961
2017	Non-visible minority	43	33	11	7	4	2	0	77	12	3807
2014	Visible minority	39	33	12	7	6	1	1	73	14	948
2014	Non-visible minority	43	31	12	8	4	2	0	76	12	4145
2011	Visible minority	37	29	16	9	6	3	1	68	15	869
2011	Non-visible minority	40	32	12	8	5	2	0	74	14	4278
2008	Visible minority	31	31	14	10	11	3	0	64	21	449
2008	Non-visible minority	37	30	13	9	7	3	0	70	17	3099

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	40	33	13	8	5	1	0	73	14	915
2018	Non-visible minority	41	34	10	9	5	0	0	76	14	3493
2017	Visible minority	39	33	12	9	6	0	1	73	15	959
2017	Non-visible minority	40	35	10	10	5	0	0	75	15	3807
2014	Visible minority	40	34	11	7	6	1	0	75	13	947
2014	Non-visible minority	41	34	10	10	5	0	0	75	15	4145
2011	Visible minority	39	34	11	7	7	1	0	74	14	869
2011	Non-visible minority	38	34	11	10	6	0	0	72	16	4273
2008	Visible minority	32	35	13	7	11	1	0	68	18	448
2008	Non-visible minority	34	34	11	12	8	0	0	68	21	3095

Question 26. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	41	31	14	6	8	0	72	14	915
2018	Non-visible minority	46	29	11	8	5	0	76	13	3505
2017	Visible minority	43	28	13	7	8	0	71	15	958
2017	Non-visible minority	47	30	10	8	5	0	77	13	3802
2014	Visible minority	43	30	13	6	7	1	73	14	946
2014	Non-visible minority	46	30	11	7	6	0	76	13	4146

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	25	30	19	9	9	7	60	19	918
2018	Non-visible minority	21	31	19	13	9	7	56	23	3516
2017	Visible minority	25	31	17	10	9	8	62	20	962
2017	Non-visible minority	21	31	18	13	9	8	57	24	3805
2014	Visible minority	24	32	16	8	9	10	63	19	948
2014	Non-visible minority	23	34	17	11	7	8	62	19	4144
2011	Visible minority	24	31	18	10	9	9	60	20	870
2011	Non-visible minority	21	31	18	12	10	7	56	24	4280

Question 30. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	26	27	21	11	11	3	0	55	23	917
2018	Non-visible minority	17	30	21	17	12	2	0	49	30	3514
2017	Visible minority	23	32	19	12	10	3	0	57	23	963
2017	Non-visible minority	17	32	19	18	12	3	0	51	30	3805
2014	Visible minority	23	31	19	13	11	4	0	55	25	947
2014	Non-visible minority	19	32	20	16	10	3	0	53	27	4147
2011	Visible minority	22	30	20	12	12	4	1	54	25	867
2011	Non-visible minority	17	31	20	16	14	2	0	49	31	4280
2008	Visible minority	21	29	19	12	15	4	0	52	28	449
2008	Non-visible minority	17	30	18	17	15	2	0	49	33	3099

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	18	28	21	16	11	6	49	28	913
2018	Non-visible minority	11	25	25	21	13	5	39	36	3506
2017	Visible minority	17	30	20	15	11	6	50	28	963
2017	Non-visible minority	11	28	21	21	13	5	42	36	3801
2014	Visible minority	18	28	21	15	11	6	50	28	944
2014	Non-visible minority	13	29	22	20	11	5	43	33	4141
2011	Visible minority	13	35	21	15	9	8	52	26	870
2011	Non-visible minority	9	28	21	23	13	5	39	38	4274
2008	Visible minority	12	29	17	21	14	8	44	38	450
2008	Non-visible minority	8	28	20	24	15	5	38	42	3100

Question 32. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	21	27	21	16	12	3	49	29	920
2018	Non-visible minority	11	29	21	22	15	3	41	38	3513
2017	Visible minority	20	30	20	14	12	4	53	27	961
2017	Non-visible minority	11	31	19	22	13	3	44	36	3801
2014	Visible minority	21	33	19	12	12	3	56	25	946
2014	Non-visible minority	12	32	19	21	12	3	46	35	4142
2011	Visible minority	18	34	17	18	10	4	54	29	870
2011	Non-visible minority	10	32	18	24	14	3	42	39	4274
2008	Visible minority	15	30	19	18	15	3	47	33	449
2008	Non-visible minority	11	33	17	23	14	2	45	38	3099

Top of Page

Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	24	32	18	15	12	0	0	56	26	913
2018	Non-visible minority	23	36	17	14	9	0	0	59	24	3508
2017	Visible minority	22	36	17	12	12	0	0	59	24	962
2017	Non-visible minority	22	37	17	15	8	0	0	59	24	3808
2014	Visible minority	19	36	18	15	11	0	0	55	26	948
2014	Non-visible minority	20	35	19	16	10	0	0	55	26	4146
2011	Visible minority	17	38	19	13	11	1	1	56	25	869
2011	Non-visible minority	18	37	18	15	11	0	0	55	27	4278

Question 7. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	36	38	13	9	4	74	13	918
2018	Non-visible minority	24	43	14	13	6	67	19	3512
2017	Visible minority	32	41	11	11	5	73	16	961
2017	Non-visible minority	24	44	14	13	5	69	18	3804

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	15	22	22	16	12	9	3	43	32	917
2018	Non-visible minority	11	24	20	17	14	10	2	41	36	3506
2017	Visible minority	12	20	22	16	15	13	2	37	36	957
2017	Non-visible minority	10	24	17	20	15	12	2	39	41	3805
2014	Visible minority	13	24	21	15	14	11	2	42	34	948
2014	Non-visible minority	10	25	18	21	14	10	2	39	40	4147

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	39	35	13	6	6	0	0	75	12	916
2018	Non-visible minority	36	36	12	9	6	0	0	73	16	3506
2017	Visible minority	36	36	11	9	7	0	0	73	16	964
2017	Non-visible minority	35	37	12	10	5	0	0	73	15	3810
2014	Visible minority	36	37	13	7	6	0	1	74	13	947
2014	Non-visible minority	35	35	13	11	6	0	0	71	16	4144
2011	Visible minority	36	35	12	10	6	1	0	72	16	868
2011	Non-visible minority	32	37	13	11	7	0	0	70	18	4279
2008	Visible minority	30	35	15	8	10	0	1	66	19	450
2008	Non-visible minority	29	35	14	11	9	1	1	65	21	3099

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	25	32	20	8	4	5	6	63	14	154
2018	Non-visible minority	23	34	18	12	4	3	7	63	18	853
2017	Visible minority	25	44	8	9	7	5	3	74	17	165
2017	Non-visible minority	26	37	15	11	5	3	4	67	17	938
2014	Visible minority	31	37	9	10	5	4	4	73	17	154
2014	Non-visible minority	25	37	15	9	5	3	6	68	15	975

Job fit and development

Question 1. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	27	44	8	15	5	0	72	21	917
2018	Non-visible minority	18	45	11	18	8	0	63	26	3514
2017	Visible minority	24	41	11	15	9	0	65	24	963
2017	Non-visible minority	20	40	12	17	9	0	60	27	3804
2014	Visible minority	22	40	14	16	9	0	61	25	947
2014	Non-visible minority	18	39	12	20	10	0	57	31	4143
2011	Visible minority	23	40	11	16	9	0	64	25	869
2011	Non-visible minority	19	41	13	17	9	0	61	26	4277
2008	Visible minority	22	44	12	15	7	1	66	22	450
2008	Non-visible minority	17	43	13	17	9	0	61	26	3097

Question 2. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	37	39	10	9	5	76	14	916
2018	Non-visible minority	35	44	10	7	3	79	10	3505
2017	Visible minority	37	39	11	6	6	77	12	963
2017	Non-visible minority	39	40	10	8	3	79	11	3808
2014	Visible minority	37	40	11	6	6	77	12	947
2014	Non-visible minority	36	42	10	8	3	79	11	4143
2011	Visible minority	39	38	11	7	5	77	12	868
2011	Non-visible minority	40	40	10	6	4	80	10	4282
2008	Visible minority	28	45	13	8	6	73	14	449
2008	Non-visible minority	34	44	12	7	3	78	10	3099

Question 3. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	39	38	9	9	5	77	14	914
2018	Non-visible minority	40	42	8	7	3	82	10	3485
2017	Visible minority	41	35	10	7	8	76	14	962
2017	Non-visible minority	44	40	7	6	3	84	9	3809
2014	Visible minority	38	37	10	8	7	75	15	947
2014	Non-visible minority	42	40	8	6	3	83	9	4144
2011	Visible minority	41	37	9	7	6	78	13	867
2011	Non-visible minority	43	41	8	5	3	84	8	4277
2008	Visible minority	37	42	10	6	5	79	11	450
2008	Non-visible minority	39	46	7	5	3	85	8	3101

Question 37. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	17	30	19	16	17	2	47	34	913
2018	Non-visible minority	12	30	21	20	14	1	44	35	3499
2017	Visible minority	18	31	16	16	17	2	50	34	960
2017	Non-visible minority	16	33	19	19	11	2	49	31	3804
2014	Visible minority	16	29	19	16	17	2	46	35	947
2014	Non-visible minority	14	32	18	20	13	2	47	34	4142
2011	Visible minority	17	30	19	19	14	1	48	33	869
2011	Non-visible minority	14	32	19	20	14	1	47	34	4277
2008	Visible minority	16	33	17	18	14	3	50	33	450
2008	Non-visible minority	13	32	20	19	14	1	46	34	3099

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	17	25	15	16	23	2	1	44	40	917
2018	Non-visible minority	14	26	18	19	19	1	2	42	40	3500
2017	Visible minority	19	27	14	13	22	3	1	48	37	957
2017	Non-visible minority	16	29	15	19	17	2	2	47	37	3800
2014	Visible minority	18	24	15	18	22	2	1	43	42	948
2014	Non-visible minority	15	26	16	20	20	2	1	43	41	4146
2011	Visible minority	17	26	14	18	21	3	1	45	41	869
2011	Non-visible minority	14	28	16	18	21	1	2	43	40	4277
2008	Visible minority	17	34	13	15	18	2	0	52	34	449
2008	Non-visible minority	15	33	14	18	17	1	1	49	36	3098

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	28	36	14	11	10	0	65	21	912
2018	Non-visible minority	23	42	14	14	7	0	65	21	3496
2017	Visible minority	28	40	14	9	9	0	68	18	957
2017	Non-visible minority	26	43	12	13	6	0	69	19	3794
2014	Visible minority	20	41	15	14	10	0	61	24	948
2014	Non-visible minority	21	41	14	15	9	0	62	24	4147
2011	Visible minority	24	41	13	12	9	1	67	20	871
2011	Non-visible minority	25	41	13	13	8	0	66	21	4270

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	29	35	17	9	9	64	18	910
2018	Non-visible minority	29	38	16	11	6	67	17	3492
2017	Visible minority	28	37	15	11	8	66	19	958
2017	Non-visible minority	30	37	15	12	5	68	17	3795
2014	Visible minority	25	38	17	10	9	64	19	948
2014	Non-visible minority	28	38	16	12	7	65	19	4143

Question 13. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	30	38	14	10	8	0	68	17	914
2018	Non-visible minority	26	39	16	13	6	0	65	19	3502
2017	Visible minority	30	39	16	9	7	0	69	15	959
2017	Non-visible minority	28	40	16	11	5	0	68	16	3794
2014	Visible minority	29	38	15	11	7	1	67	18	948
2014	Non-visible minority	27	40	17	11	5	0	67	16	4145
2011	Visible minority	33	40	15	7	4	1	73	11	871
2011	Non-visible minority	33	40	13	10	3	1	73	13	4269

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	17	31	26	10	10	5	51	21	916
2018	Non-visible minority	16	36	25	13	7	3	54	20	3511
2017	Visible minority	18	34	22	11	9	6	55	21	958
2017	Non-visible minority	18	36	22	13	6	4	56	20	3805

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	33	37	13	9	7	0	0	71	16	912
2018	Non-visible minority	38	34	12	10	6	0	0	73	16	3515
2017	Visible minority	34	34	13	9	8	1	0	69	18	962
2017	Non-visible minority	37	35	11	10	7	0	0	72	17	3802
2014	Visible minority	30	35	13	11	9	1	0	67	21	946
2014	Non-visible minority	35	34	12	11	7	0	0	70	18	4144
2011	Visible minority	32	39	12	10	7	0	0	71	17	871
2011	Non-visible minority	35	36	11	10	7	0	1	72	17	4274

Question 15. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	41	34	16	6	3	0	75	9	917
2018	Non-visible minority	33	33	19	9	5	0	66	14	3516
2017	Visible minority	38	39	16	4	2	1	77	6	963
2017	Non-visible minority	32	37	18	8	5	1	69	12	3807
2014	Visible minority	34	39	18	5	3	1	74	8	948
2014	Non-visible minority	32	36	20	7	4	1	69	11	4147
2011	Visible minority	36	38	17	5	3	0	74	8	870
2011	Non-visible minority	30	35	20	9	6	0	65	15	4281
2008	Visible minority	29	40	20	7	4	1	69	11	449
2008	Non-visible minority	25	36	21	11	6	0	61	17	3098

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2018	Visible minority	27	32	41	920
2018	Non-visible minority	23	40	37	3515
2017	Visible minority	25	33	42	963
2017	Non-visible minority	23	43	34	3804
2014	Visible minority	24	37	38	948
2014	Non-visible minority	21	44	35	4146
2011	Visible minority	25	36	39	871
2011	Non-visible minority	21	47	32	4277

Question 47. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2018	Visible minority	6	32	43	2	12	6	246
2018	Non-visible minority	20	30	29	6	8	6	794
2017	Visible minority	6	40	30	7	10	7	235
2017	Non-visible minority	20	34	26	6	9	5	861
2014	Visible minority	6	43	32	9	9999	10	231
2014	Non-visible minority	19	35	23	12	9999	12	874
2011	Visible minority	6	38	43	4	9999	9	226
2011	Non-visible minority	21	32	29	8	9999	11	926

Top of Page

Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	53	36	6	3	2	0	89	6	918
2018	Non-visible minority	37	44	11	6	2	0	81	8	3510
2017	Visible minority	47	37	8	4	3	1	85	7	960
2017	Non-visible minority	34	44	11	7	3	0	78	10	3804
2014	Visible minority	53	33	8	3	2	0	87	5	948
2014	Non-visible minority	34	43	13	7	3	1	77	10	4144
2011	Visible minority	48	36	8	5	2	1	85	7	870
2011	Non-visible minority	32	44	13	7	3	1	77	10	4274
2008	Visible minority	47	37	8	3	4	0	85	7	449
2008	Non-visible minority	35	44	11	7	3	1	79	10	3099

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	31	41	15	7	5	1	73	12	918
2018	Non-visible minority	22	45	18	11	4	0	67	14	3497
2017	Visible minority	32	40	15	7	5	1	72	13	959
2017	Non-visible minority	23	45	18	9	5	1	69	14	3804
2014	Visible minority	34	41	12	6	5	2	76	12	948
2014	Non-visible minority	26	45	16	9	4	1	72	13	4146
2011	Visible minority	36	40	14	5	4	1	76	9	868
2011	Non-visible minority	27	43	16	9	4	1	70	14	4275

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	10	27	35	18	7	1	2	25	39	911
2018	Non-visible minority	10	29	36	18	7	0	1	25	39	3501
2017	Visible minority	11	20	39	16	9	1	4	27	32	954
2017	Non-visible minority	10	26	37	17	8	1	2	25	37	3796
2014	Visible minority	10	26	36	17	7	1	3	25	38	945
2014	Non-visible minority	8	28	38	17	7	0	1	24	37	4139
2011	Visible minority	10	25	37	15	8	1	4	24	37	867
2011	Non-visible minority	10	27	37	17	7	1	2	25	37	4276
2008	Visible minority	10	31	32	14	7	2	3	23	44	449
2008	Non-visible minority	10	31	37	15	5	1	1	20	42	3100

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	17	19	25	22	12	3	3	36	38	914
2018	Non-visible minority	18	26	27	19	9	1	1	28	44	3496
2017	Visible minority	14	18	27	20	12	4	5	35	36	953
2017	Non-visible minority	15	23	30	17	11	1	2	29	40	3795
2014	Visible minority	13	22	29	19	10	4	4	31	38	938
2014	Non-visible minority	13	25	31	19	9	2	2	29	39	4139
2011	Visible minority	9	18	29	23	9	5	6	36	31	865
2011	Non-visible minority	12	22	30	21	12	2	2	34	35	4273
2008	Visible minority	14	22	27	19	10	5	4	32	39	449
2008	Non-visible minority	12	23	31	22	9	2	2	31	37	3095

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	14	23	30	16	10	4	4	28	40	910
2018	Non-visible minority	16	27	32	15	6	2	2	22	45	3495
2017	Visible minority	15	21	31	16	8	4	5	27	39	947
2017	Non-visible minority	16	26	31	15	7	2	3	23	44	3796
2014	Visible minority	16	22	29	14	9	4	5	26	42	941
2014	Non-visible minority	18	28	29	14	6	2	2	21	49	4128
2011	Visible minority	15	22	27	16	8	4	7	27	42	865
2011	Non-visible minority	18	28	28	15	7	2	3	22	48	4272
2008	Visible minority	14	24	30	17	7	4	4	26	41	443
2008	Non-visible minority	17	27	32	15	6	2	2	21	46	3093

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	7	12	33	28	16	2	3	46	20	912
2018	Non-visible minority	7	15	36	29	11	1	1	41	22	3477
2017	Visible minority	7	12	30	28	15	2	6	47	20	934
2017	Non-visible minority	7	15	34	29	13	1	2	43	22	3781
2014	Visible minority	7	13	31	29	13	2	5	45	22	941
2014	Non-visible minority	6	16	34	29	12	1	2	42	23	4126
2011	Visible minority	7	13	31	27	14	3	7	45	21	864
2011	Non-visible minority	8	17	32	26	13	1	2	41	26	4266
2008	Visible minority	7	17	33	24	13	2	4	39	25	446
2008	Non-visible minority	8	18	35	25	11	1	2	37	27	3087

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	17	22	30	17	11	1	2	29	40	916
2018	Non-visible minority	21	27	27	15	7	1	1	23	49	3504
2017	Visible minority	16	20	30	17	12	2	4	31	38	950
2017	Non-visible minority	18	25	29	15	9	1	3	25	45	3793
2014	Visible minority	19	21	27	17	10	2	4	29	42	944
2014	Non-visible minority	20	28	28	14	7	1	2	22	49	4131
2011	Visible minority	15	21	31	17	9	2	5	28	39	866
2011	Non-visible minority	20	27	28	14	8	1	2	22	49	4275
2008	Visible minority	14	27	27	17	8	3	4	27	44	445
2008	Non-visible minority	18	26	29	15	8	1	2	24	46	3094

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	15	18	25	22	13	4	4	38	36	909
2018	Non-visible minority	12	21	27	24	13	1	2	38	34	3491
2017	Visible minority	10	16	26	23	14	5	6	42	29	953
2017	Non-visible minority	10	19	27	23	15	2	4	40	31	3797
2014	Visible minority	10	16	26	24	13	6	5	42	29	942
2014	Non-visible minority	9	17	27	26	16	2	3	44	27	4138
2011	Visible minority	10	17	26	22	12	6	7	39	31	862
2011	Non-visible minority	10	18	29	22	15	2	4	39	30	4270
2008	Visible minority	13	20	27	20	9	5	6	33	37	447
2008	Non-visible minority	12	21	27	22	12	2	4	36	35	3094

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	10	18	30	20	13	5	3	36	30	910
2018	Non-visible minority	14	26	34	15	7	2	2	23	42	3498
2017	Visible minority	12	16	31	18	12	5	6	33	32	952
2017	Non-visible minority	14	24	34	15	9	3	3	25	40	3793
2014	Visible minority	11	16	29	20	12	5	6	36	31	943
2014	Non-visible minority	14	25	33	15	7	3	3	24	41	4139

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	36	30	10	12	11	0	67	23	914
2018	Non-visible minority	39	34	9	10	7	1	73	17	3500
2017	Visible minority	38	30	12	11	8	1	68	19	964
2017	Non-visible minority	40	33	9	11	6	0	74	17	3807
2014	Visible minority	41	28	10	8	11	1	71	20	947
2014	Non-visible minority	43	30	8	11	7	1	74	18	4144

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	42	37	9	8	4	79	12	914
2018	Non-visible minority	43	37	8	8	3	80	11	3506
2017	Visible minority	38	36	13	8	5	74	13	956
2017	Non-visible minority	40	41	8	9	4	80	12	3800
2014	Visible minority	38	38	10	8	5	77	13	946
2014	Non-visible minority	40	41	8	8	3	80	11	4146

Question 21. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	33	39	16	7	4	1	0	73	11	918
2018	Non-visible minority	35	42	13	6	3	1	0	78	8	3507

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	39	37	10	7	6	1	0	77	13	919
2018	Non-visible minority	41	38	13	3	2	3	0	81	5	3508
2017	Visible minority	36	36	13	6	7	2	0	73	13	958
2017	Non-visible minority	40	38	14	3	2	2	0	81	5	3807
2014	Visible minority	44	32	12	4	6	2	0	78	10	948
2014	Non-visible minority	47	34	11	3	2	3	1	84	4	4147

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	38	36	12	8	5	1	75	13	919
2018	Non-visible minority	38	41	12	6	2	1	80	8	3507
2017	Visible minority	36	36	13	7	6	2	74	13	960
2017	Non-visible minority	36	43	12	5	2	2	81	7	3805
2014	Visible minority	41	34	12	6	5	2	77	11	948
2014	Non-visible minority	42	38	10	5	2	2	82	7	4146
2011	Visible minority	30	38	14	8	7	4	71	15	870
2011	Non-visible minority	31	41	15	6	4	2	74	11	4274

Question 42. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	43	36	12	4	5	1	80	8	919
2018	Non-visible minority	40	39	11	6	3	0	79	10	3502
2017	Visible minority	42	38	9	6	5	1	81	10	960
2017	Non-visible minority	40	39	10	7	3	0	79	10	3805
2014	Visible minority	45	36	9	5	6	1	81	11	947
2014	Non-visible minority	44	36	11	5	3	0	81	9	4143
2011	Visible minority	35	40	12	6	5	1	76	12	870
2011	Non-visible minority	36	39	13	7	5	0	75	12	4268
2008	Visible minority	29	41	16	7	7	1	71	13	450
2008	Non-visible minority	30	40	14	9	7	0	70	16	3095

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	22	32	20	13	9	3	2	56	22	915
2018	Non-visible minority	19	35	17	12	9	4	3	58	23	3511
2017	Visible minority	26	27	19	12	10	5	2	57	23	964
2017	Non-visible minority	23	33	15	13	9	4	3	60	23	3807
2014	Visible minority	29	32	14	10	10	3	2	64	21	947
2014	Non-visible minority	27	33	13	13	8	3	3	64	22	4144

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	32	39	13	8	5	2	1	73	13	917
2018	Non-visible minority	32	42	12	9	4	1	0	75	12	3502
2017	Visible minority	35	40	11	6	4	3	1	78	11	959
2017	Non-visible minority	35	40	11	8	4	2	1	77	12	3799
2014	Visible minority	42	36	9	5	4	2	1	81	10	948
2014	Non-visible minority	41	39	9	6	3	1	1	81	10	4147
2011	Visible minority	40	36	10	6	5	3	1	79	11	868
2011	Non-visible minority	36	37	11	8	5	3	1	76	13	4273
2008	Visible minority	26	33	15	12	8	5	0	62	22	449
2008	Non-visible minority	27	34	13	12	8	5	1	65	21	3095

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	33	36	17	6	6	2	0	70	12	918
2018	Non-visible minority	30	41	18	7	4	1	0	71	11	3489

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	19	26	20	14	14	4	2	49	30	914
2018	Non-visible minority	15	29	18	17	14	6	2	47	33	3506
2017	Visible minority	16	26	18	15	15	7	3	46	34	957
2017	Non-visible minority	16	29	16	17	14	6	2	49	34	3796
2014	Visible minority	19	22	18	15	19	6	1	44	36	948
2014	Non-visible minority	16	25	17	18	15	6	2	45	36	4146
2011	Visible minority	16	25	17	15	17	9	2	46	36	869
2011	Non-visible minority	15	25	17	18	16	8	2	44	38	4282

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Visible minority	16	84	920
2018	Non-visible minority	12	88	3515

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2018	Visible minority	46	151
2018	Non-visible minority	50	427

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2018	Visible minority	67	151
2018	Non-visible minority	57	427

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	(%)	Total responses
2018	Visible minority	13	151
2018	Non-visible minority	8	427

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2018	Visible minority	7	151
2018	Non-visible minority	3	427

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2018	Visible minority	13	151
2018	Non-visible minority	11	427

Question 49g. From whom did you experience harassment on the job? Other
Survey year	Demographic	(%)	Total responses
2018	Visible minority	5	151
2018	Non-visible minority	3	427

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2018	Visible minority	42	151
2018	Non-visible minority	38	426

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	(%)	Total responses
2018	Visible minority	40	151
2018	Non-visible minority	43	426

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2018	Visible minority	42	151
2018	Non-visible minority	45	426

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	(%)	Total responses
2018	Visible minority	41	151
2018	Non-visible minority	39	426

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year	Demographic	(%)	Total responses
2018	Visible minority	32	151
2018	Non-visible minority	36	426

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	(%)	Total responses
2018	Visible minority	50	151
2018	Non-visible minority	49	426

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	(%)	Total responses
2018	Visible minority	20	151
2018	Non-visible minority	32	426

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2018	Visible minority	4	151
2018	Non-visible minority	8	426

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	(%)	Total responses
2018	Visible minority	12	151
2018	Non-visible minority	13	426

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	(%)	Total responses
2018	Visible minority	57	151
2018	Non-visible minority	48	426

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year	Demographic	(%)	Total responses
2018	Visible minority	31	151
2018	Non-visible minority	25	426

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	(%)	Total responses
2018	Visible minority	10	151
2018	Non-visible minority	16	426

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2018	Visible minority	53	151
2018	Non-visible minority	57	427

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2018	Visible minority	30	151
2018	Non-visible minority	26	427

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2018	Visible minority	7	151
2018	Non-visible minority	10	427

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2018	Visible minority	22	151
2018	Non-visible minority	19	427

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2018	Visible minority	15	151
2018	Non-visible minority	12	427

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2018	Visible minority	10	151
2018	Non-visible minority	7	427

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2018	Visible minority	10	151
2018	Non-visible minority	12	427

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year	Demographic	(%)	Total responses
2018	Visible minority	7	151
2018	Non-visible minority	10	427

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	(%)	Total responses
2018	Visible minority	22	151
2018	Non-visible minority	23	427

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	(%)	Total responses
2018	Visible minority	19	137
2018	Non-visible minority	8	396

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2018	Visible minority	18	137
2018	Non-visible minority	18	396

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2018	Visible minority	11	137
2018	Non-visible minority	8	396

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	(%)	Total responses
2018	Visible minority	6	137
2018	Non-visible minority	7	396

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	(%)	Total responses
2018	Visible minority	14	137
2018	Non-visible minority	13	396

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2018	Visible minority	9	137
2018	Non-visible minority	9	396

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	(%)	Total responses
2018	Visible minority	6	137
2018	Non-visible minority	7	396

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2018	Visible minority	12	137
2018	Non-visible minority	9	396

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	(%)	Total responses
2018	Visible minority	12	137
2018	Non-visible minority	13	396

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2018	Visible minority	26	137
2018	Non-visible minority	30	396

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2018	Visible minority	11	137
2018	Non-visible minority	10	396

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2018	Visible minority	43	137
2018	Non-visible minority	47	396

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	(%)	Total responses
2018	Visible minority	4	137
2018	Non-visible minority	1	396

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2018	Visible minority	42	137
2018	Non-visible minority	56	396

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	(%)	Total responses
2018	Visible minority	8	137
2018	Non-visible minority	3	396

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	(%)	Total responses
2018	Visible minority	9	137
2018	Non-visible minority	15	396

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	21	22	22	7	7	17	4	54	18	918
2018	Non-visible minority	14	22	21	11	8	20	5	47	24	3507
2017	Visible minority	18	21	19	7	10	18	7	52	23	963
2017	Non-visible minority	14	21	20	10	9	20	6	48	25	3806
2014	Visible minority	22	21	20	6	10	18	4	54	21	948
2014	Non-visible minority	17	22	19	10	8	19	6	51	23	4147

Question 54. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	32	32	18	6	5	5	1	69	12	918
2018	Non-visible minority	26	36	18	9	5	5	1	66	15	3506
2017	Visible minority	28	31	16	7	7	10	1	67	15	963
2017	Non-visible minority	25	35	18	9	6	7	1	65	16	3803
2014	Visible minority	32	31	17	6	7	6	1	67	15	947
2014	Non-visible minority	29	35	17	7	5	6	1	69	13	4146
2011	Visible minority	34	35	14	7	5	5	0	72	12	869
2011	Non-visible minority	29	39	15	8	5	4	0	71	13	4278

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Visible minority	16	84	916
2018	Non-visible minority	6	94	3511

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2018	Visible minority	29	149
2018	Non-visible minority	34	220

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2018	Visible minority	81	149
2018	Non-visible minority	80	220

Question 56c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	(%)	Total responses
2018	Visible minority	3	149
2018	Non-visible minority	3	220

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2018	Visible minority	5	149
2018	Non-visible minority	3	220

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2018	Visible minority	12	149
2018	Non-visible minority	7	220

Question 56g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	(%)	Total responses
2018	Visible minority	7	149
2018	Non-visible minority	6	220

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	(%)	Total responses
2018	Visible minority	57	148
2018	Non-visible minority	11	219

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	(%)	Total responses
2018	Visible minority	50	148
2018	Non-visible minority	11	219

Question 57c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	(%)	Total responses
2018	Visible minority	39	148
2018	Non-visible minority	5	219

Question 57d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	(%)	Total responses
2018	Visible minority	17	148
2018	Non-visible minority	7	219

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	(%)	Total responses
2018	Visible minority	20	148
2018	Non-visible minority	32	219

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	(%)	Total responses
2018	Visible minority	16	148
2018	Non-visible minority	37	219

Question 57j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	(%)	Total responses
2018	Visible minority	11	148
2018	Non-visible minority	18	219

Question 57l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	(%)	Total responses
2018	Visible minority	6	148
2018	Non-visible minority	16	219

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	(%)	Total responses
2018	Visible minority	9	148
2018	Non-visible minority	21	219

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2018	Visible minority	22	149
2018	Non-visible minority	24	220

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2018	Visible minority	13	149
2018	Non-visible minority	13	220

Question 58c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2018	Visible minority	6	149
2018	Non-visible minority	3	220

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2018	Visible minority	16	149
2018	Non-visible minority	16	220

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2018	Visible minority	6	149
2018	Non-visible minority	4	220

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2018	Visible minority	8	149
2018	Non-visible minority	4	220

Question 58g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2018	Visible minority	7	149
2018	Non-visible minority	7	220

Question 58h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	(%)	Total responses
2018	Visible minority	7	149
2018	Non-visible minority	8	220

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	(%)	Total responses
2018	Visible minority	54	149
2018	Non-visible minority	52	220

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year	Demographic	(%)	Total responses
2018	Visible minority	3	138
2018	Non-visible minority	6	212

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2018	Visible minority	13	138
2018	Non-visible minority	19	212

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year	Demographic	(%)	Total responses
2018	Visible minority	3	138
2018	Non-visible minority	4	212

Question 59f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2018	Visible minority	4	138
2018	Non-visible minority	3	212

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2018	Visible minority	8	138
2018	Non-visible minority	9	212

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year	Demographic	(%)	Total responses
2018	Visible minority	8	138
2018	Non-visible minority	5	212

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2018	Visible minority	25	138
2018	Non-visible minority	26	212

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2018	Visible minority	6	138
2018	Non-visible minority	5	212

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2018	Visible minority	44	138
2018	Non-visible minority	42	212

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year	Demographic	(%)	Total responses
2018	Visible minority	4	138
2018	Non-visible minority	3	212

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2018	Visible minority	53	138
2018	Non-visible minority	65	212

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	(%)	Total responses
2018	Visible minority	9	138
2018	Non-visible minority	2	212

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year	Demographic	(%)	Total responses
2018	Visible minority	9	138
2018	Non-visible minority	14	212

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	20	21	22	7	6	19	5	54	17	919
2018	Non-visible minority	17	22	24	5	3	25	5	55	10	3511
2017	Visible minority	18	21	20	5	7	23	6	55	17	962
2017	Non-visible minority	17	19	22	4	3	29	6	56	11	3802
2014	Visible minority	22	21	21	5	7	22	4	57	15	948
2014	Non-visible minority	18	20	21	4	3	28	7	59	10	4146

Question 61. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	30	31	19	7	5	7	1	66	13	917
2018	Non-visible minority	28	37	20	4	2	7	1	71	7	3511
2017	Visible minority	27	32	18	6	6	10	1	67	13	962
2017	Non-visible minority	30	34	17	4	3	11	1	72	8	3798
2014	Visible minority	32	31	16	5	5	10	0	71	11	948
2014	Non-visible minority	32	35	17	4	2	9	1	75	7	4142
2011	Visible minority	33	36	15	6	3	7	0	74	10	871
2011	Non-visible minority	35	39	14	4	2	6	0	79	6	4275

Top of Page

Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	46	28	14	6	6	0	74	11	912
2018	Non-visible minority	53	28	9	4	5	1	82	9	3496
2017	Visible minority	45	25	14	5	7	3	73	13	961
2017	Non-visible minority	52	27	9	6	4	2	80	10	3807

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	30	42	14	7	5	3	74	12	913
2018	Non-visible minority	30	43	16	7	3	1	74	10	3500
2017	Visible minority	29	42	13	6	6	3	74	13	960
2017	Non-visible minority	28	42	16	8	4	2	72	12	3802

Question 66. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	24	36	17	12	9	2	61	22	916
2018	Non-visible minority	20	36	19	15	8	1	57	23	3505
2017	Visible minority	21	39	18	10	10	2	61	21	961
2017	Non-visible minority	18	37	18	16	10	1	56	26	3801

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	18	27	22	14	17	0	1	46	32	916
2018	Non-visible minority	13	26	25	16	19	0	1	39	35	3513
2017	Visible minority	19	24	22	14	19	1	1	43	34	959
2017	Non-visible minority	16	23	22	16	21	0	1	39	38	3806

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	21	29	27	13	10	0	50	24	915
2018	Non-visible minority	15	28	29	17	11	0	43	28	3507
2017	Visible minority	21	28	25	15	9	2	50	25	960
2017	Non-visible minority	16	29	27	16	11	1	45	27	3802

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	29	30	23	10	7	1	2	60	17	913
2018	Non-visible minority	23	33	24	13	6	0	1	56	19	3492
2017	Visible minority	26	32	20	11	6	1	4	61	18	956
2017	Non-visible minority	24	33	22	12	7	0	2	58	19	3791

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	18	22	22	17	18	1	2	42	36	910
2018	Non-visible minority	15	23	25	18	18	0	1	39	36	3494
2017	Visible minority	17	24	23	15	16	1	3	43	32	963
2017	Non-visible minority	17	24	23	19	15	0	1	41	35	3803

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	41	27	15	6	6	0	6	72	12	912
2018	Non-visible minority	43	26	14	6	5	0	5	73	13	3494
2017	Visible minority	38	27	15	7	5	1	7	71	13	957
2017	Non-visible minority	41	27	14	7	5	0	7	73	12	3794

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	24	32	20	11	11	1	56	23	918
2018	Non-visible minority	26	28	24	11	10	0	54	22	3496
2017	Visible minority	25	29	24	13	9	0	54	22	959
2017	Non-visible minority	24	31	24	12	9	0	55	21	3795

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	24	31	23	11	8	2	2	57	20	913
2018	Non-visible minority	21	37	26	11	5	0	1	59	15	3507
2017	Visible minority	25	30	23	10	7	1	3	57	18	955
2017	Non-visible minority	24	35	23	11	6	1	1	60	17	3791

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	21	34	23	12	8	1	1	56	20	911
2018	Non-visible minority	18	31	28	15	7	0	1	49	23	3506
2017	Visible minority	21	33	22	11	8	1	3	57	20	958
2017	Non-visible minority	19	32	26	14	8	1	1	51	23	3790

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	23	31	22	13	9	1	1	55	22	910
2018	Non-visible minority	22	33	24	14	7	0	1	55	21	3503
2017	Visible minority	21	32	21	12	10	1	2	55	23	958
2017	Non-visible minority	23	35	22	13	7	0	1	58	20	3793

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	26	30	21	13	9	0	0	57	22	906
2018	Non-visible minority	22	30	25	14	9	0	0	52	23	3491
2017	Visible minority	24	31	22	12	8	1	2	57	20	956
2017	Non-visible minority	24	33	22	11	8	0	1	58	19	3783

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	39	30	14	8	6	1	1	71	14	911
2018	Non-visible minority	49	27	14	6	3	0	1	77	9	3488
2017	Visible minority	44	28	16	6	5	0	2	73	11	961
2017	Non-visible minority	54	25	11	5	2	0	1	81	8	3805

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	54	24	10	5	3	1	4	81	8	905
2018	Non-visible minority	68	16	7	3	2	0	3	88	5	3500

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	52	19	9	7	9	1	3	74	16	910
2018	Non-visible minority	70	14	6	4	3	1	2	86	7	3496
2017	Visible minority	53	18	10	7	8	1	3	74	15	960
2017	Non-visible minority	70	15	6	3	3	1	2	88	7	3804

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	48	28	12	6	5	2	77	11	917
2018	Non-visible minority	47	31	13	6	3	1	78	9	3500
2017	Visible minority	47	29	11	7	4	2	78	11	956
2017	Non-visible minority	51	29	11	5	3	1	81	8	3798

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	46	23	11	9	10	0	2	70	19	914
2018	Non-visible minority	51	25	12	6	5	0	1	77	11	3497
2017	Visible minority	47	22	12	7	8	1	3	71	16	954
2017	Non-visible minority	55	23	10	7	4	0	1	79	11	3801

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	49	14	5	3	1	0	27	86	7	904
2018	Non-visible minority	48	12	6	3	1	0	30	86	5	3485
2017	Visible minority	47	15	6	4	2	1	26	85	8	958
2017	Non-visible minority	50	14	5	2	1	0	27	88	4	3799

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	55	24	9	4	2	1	6	83	7	906
2018	Non-visible minority	58	23	10	3	1	0	5	86	4	3495
2017	Visible minority	52	24	9	3	2	1	8	84	5	948
2017	Non-visible minority	61	21	8	3	1	0	6	88	4	3790

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	46	20	9	9	11	1	4	69	21	917
2018	Non-visible minority	61	19	8	5	6	0	3	82	11	3502
2017	Visible minority	45	21	11	8	10	1	5	70	19	961
2017	Non-visible minority	59	20	8	4	5	0	3	82	10	3799

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	49	28	13	4	3	1	3	79	7	918
2018	Non-visible minority	44	33	15	4	2	0	1	78	6	3493
2017	Visible minority	49	28	14	4	2	1	4	80	6	958
2017	Non-visible minority	46	33	12	4	2	0	2	81	6	3798

Question 63. Overall, my level of work-related stress is…
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	14	34	33	13	6	48	19	918
2018	Non-visible minority	10	32	39	15	5	42	19	3519
2017	Visible minority	13	32	36	12	6	45	18	963
2017	Non-visible minority	9	30	41	14	6	39	19	3810

Question 64. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	8	16	41	25	9	0	1	35	24	913
2018	Non-visible minority	9	20	40	22	9	0	0	31	29	3483
2017	Visible minority	7	17	40	24	9	1	2	35	24	958
2017	Non-visible minority	8	19	42	22	9	0	0	31	27	3796

Top of Page

Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	24	26	23	13	12	2	1	25	75	920
2018	Non-visible minority	23	29	23	12	11	1	0	23	77	3522
2017	Visible minority	20	24	23	14	15	3	1	21	79	962
2017	Non-visible minority	23	26	23	12	13	3	0	24	76	3807

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year	Demographic	(%)	Total responses
2018	Visible minority	16	676
2018	Non-visible minority	21	2658
2017	Visible minority	19	724
2017	Non-visible minority	20	2811

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2018	Visible minority	30	676
2018	Non-visible minority	32	2658
2017	Visible minority	33	724
2017	Non-visible minority	31	2811

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2018	Visible minority	14	676
2018	Non-visible minority	22	2658
2017	Visible minority	12	724
2017	Non-visible minority	19	2811

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2018	Visible minority	53	676
2018	Non-visible minority	54	2658
2017	Visible minority	56	724
2017	Non-visible minority	58	2811

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2018	Visible minority	7	676
2018	Non-visible minority	9	2658
2017	Visible minority	6	724
2017	Non-visible minority	9	2811

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year	Demographic	(%)	Total responses
2018	Visible minority	23	676
2018	Non-visible minority	25	2658

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year	Demographic	(%)	Total responses
2018	Visible minority	32	676
2018	Non-visible minority	37	2658
2017	Visible minority	34	724
2017	Non-visible minority	37	2811

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2018	Visible minority	5	46	17	8	6	19	631
2018	Non-visible minority	5	37	19	12	6	20	2579
2017	Visible minority	4	46	21	10	5	14	704
2017	Non-visible minority	5	44	20	12	5	15	2776

Question 70. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Visible minority	43	57	672
2018	Non-visible minority	36	64	2638

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	41	19	12	9	7	3	9	68	18	914
2018	Non-visible minority	36	19	16	10	11	1	7	60	22	3504

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	15	25	20	16	19	2	4	42	37	674
2018	Non-visible minority	9	23	19	20	22	1	6	34	46	2645
2017	Visible minority	12	25	16	17	22	3	6	40	43	731
2017	Non-visible minority	9	21	15	19	26	2	9	33	50	2819

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	8	18	18	19	30	3	3	28	53	672
2018	Non-visible minority	3	13	17	23	38	1	5	17	65	2652
2017	Visible minority	6	14	13	19	42	2	4	21	65	731
2017	Non-visible minority	3	10	13	20	48	2	6	13	73	2816

Report a problem or mistake on this page

Date modified:: 2017-08-24

2018 Public Service Employee Survey Results by Theme for Canadian Food Inspection Agency by Question 89. Are you a member of a visible minority group?

Table of Contents

Employee engagement

Question 5. I get a sense of satisfaction from my work.

Question 9. Overall, I feel valued at work.

Question 10. I am proud of the work that I do.

Question 14. Overall, I like my job.

Question 43. I would recommend my department or agency as a great place to work.

Question 44. I am satisfied with my department or agency.

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Question 26. I am satisfied with the quality of supervision I receive.

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Question 30. I have confidence in the senior management of my department or agency.

Question 31. Senior management in my department or agency makes effective and timely decisions.

Question 32. Essential information flows effectively from senior management to staff.

Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.

Question 7. I have clear work objectives.

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Job fit and development

Question 1. I get the training I need to do my job.

Question 2. My job is a good fit with my interests.

Question 3. My job is a good fit with my skills.

Question 37. My department or agency does a good job of supporting employee career development.

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.

Question 12. I am encouraged to be innovative or to take initiative in my work.

Question 13. I have support at work to provide a high level of service.

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.

Question 15. I can complete my assigned workload during my regular working hours.

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?

Question 47. Please indicate your reason for leaving.

Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Question 20. In my work unit, individuals behave in a respectful manner.

Question 21. The people I work with value my ideas and opinions.

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 42. Overall, my department or agency treats me with respect.

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Harassment

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 49a. From whom did you experience harassment on the job? Co-workers

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me

Question 49c. From whom did you experience harassment on the job? Individuals working for me

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Question 49g. From whom did you experience harassment on the job? Other

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation