2018 Public Service Employee Survey Results by Theme for Canadian Food Inspection Agency by Question 88. Are you a person with a disability?

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 32 35 11 14 8 0 0 67 22 205
2018 Not a person with a disability 29 45 13 9 5 0 0 74 14 4214
2017 Person with a disability 28 38 13 13 7 0 0 66 21 240
2017 Not a person with a disability 31 45 11 8 5 0 0 76 13 4550
2014 Person with a disability 24 43 11 13 10 0 0 67 22 232
2014 Not a person with a disability 28 47 12 8 5 0 0 75 13 4885
2011 Person with a disability 32 31 11 16 10 0 0 63 26 197
2011 Not a person with a disability 32 42 13 8 5 0 0 74 13 4934
2008 Person with a disability 31 41 8 7 13 0 0 72 20 136
2008 Not a person with a disability 30 43 13 9 5 0 0 74 14 3389

Question 9. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 23 35 8 16 17 0 0 58 33 209
2018 Not a person with a disability 26 38 15 13 8 0 0 64 21 4222
2017 Person with a disability 25 24 14 20 17 0 0 49 37 241
2017 Not a person with a disability 25 39 15 12 8 0 0 65 21 4541

Question 10. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 48 32 11 6 3 0 0 80 9 207
2018 Not a person with a disability 48 37 9 4 2 0 0 85 6 4203
2017 Person with a disability 49 34 10 5 2 0 0 82 7 239
2017 Not a person with a disability 51 36 8 3 2 0 0 87 5 4534
2014 Person with a disability 60 27 9 3 1 0 0 87 4 231
2014 Not a person with a disability 60 30 7 2 1 0 0 90 3 4883
2011 Person with a disability 60 27 7 3 3 0 0 87 6 198
2011 Not a person with a disability 55 34 7 2 1 0 0 89 4 4930

Question 14. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 35 35 15 8 7 0 0 70 15 209
2018 Not a person with a disability 35 44 11 6 3 0 0 79 10 4230
2017 Person with a disability 36 32 14 13 5 0 0 68 18 239
2017 Not a person with a disability 38 42 11 6 3 0 0 80 9 4527
2014 Person with a disability 34 39 12 7 7 0 0 74 14 232
2014 Not a person with a disability 40 42 10 5 3 0 0 82 8 4885
2011 Person with a disability 40 33 8 12 7 0 0 73 19 197
2011 Not a person with a disability 40 42 9 5 3 0 0 83 8 4934
2008 Person with a disability 45 32 9 7 5 2 0 78 13 137
2008 Not a person with a disability 39 44 9 6 3 0 0 82 8 3418

Question 43. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 21 29 21 14 14 2 0 50 28 209
2018 Not a person with a disability 29 34 19 11 7 1 0 63 18 4231
2017 Person with a disability 22 29 18 16 14 0 0 51 30 241
2017 Not a person with a disability 30 34 19 10 6 1 0 64 17 4539
2014 Person with a disability 22 27 21 14 15 0 0 50 29 232
2014 Not a person with a disability 28 37 18 10 6 1 0 66 17 4885
2011 Person with a disability 24 25 19 17 13 1 0 50 31 197
2011 Not a person with a disability 28 37 19 9 6 1 0 66 15 4938

Question 44. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 20 31 20 18 11 0 0 51 29 207
2018 Not a person with a disability 28 36 18 12 6 0 0 64 18 4221
2017 Person with a disability 21 27 19 20 12 0 0 49 33 241
2017 Not a person with a disability 29 36 17 12 6 0 0 65 18 4543
2014 Person with a disability 21 30 19 15 14 0 0 51 30 232
2014 Not a person with a disability 27 39 17 11 6 0 0 66 17 4883
2011 Person with a disability 19 29 19 19 13 0 1 49 32 197
2011 Not a person with a disability 25 40 17 11 6 0 0 65 17 4940
2008 Person with a disability 26 29 13 15 17 1 0 55 32 137
2008 Not a person with a disability 24 41 15 13 7 0 0 65 19 3413

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 20 21 20 17 16 6 0 44 35 210
2018 Not a person with a disability 24 25 22 15 11 3 0 51 26 4231
2017 Person with a disability 19 20 22 20 15 3 0 41 36 241
2017 Not a person with a disability 26 26 19 14 10 5 1 55 25 4540
2014 Person with a disability 19 27 18 16 16 4 0 48 33 232
2014 Not a person with a disability 24 28 20 13 10 5 0 55 24 4886
2011 Person with a disability 27 17 16 15 20 4 1 47 36 197
2011 Not a person with a disability 26 26 19 13 10 5 0 55 25 4938
2008 Person with a disability 24 20 14 22 17 3 0 46 40 136
2008 Not a person with a disability 22 29 18 15 10 5 0 55 26 3416
Top of Page

Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 42 22 15 9 7 4 0 67 17 207
2018 Not a person with a disability 43 33 12 6 5 1 0 77 11 4223
2017 Person with a disability 36 26 13 13 10 2 0 64 23 241
2017 Not a person with a disability 42 33 11 7 5 2 0 77 12 4545
2014 Person with a disability 38 22 12 14 11 2 0 62 26 232
2014 Not a person with a disability 42 32 12 7 4 2 1 76 12 4884
2011 Person with a disability 31 29 11 12 14 2 1 62 27 195
2011 Not a person with a disability 40 32 13 8 5 2 0 74 13 4937
2008 Person with a disability 32 22 15 13 16 1 0 55 29 137
2008 Not a person with a disability 37 31 13 9 7 3 0 70 17 3417

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 40 25 15 11 9 0 0 65 20 207
2018 Not a person with a disability 41 35 11 8 5 0 0 76 13 4216
2017 Person with a disability 35 31 8 14 12 1 0 66 26 241
2017 Not a person with a disability 40 35 10 9 5 0 0 75 14 4542
2014 Person with a disability 37 27 10 14 12 1 0 65 26 232
2014 Not a person with a disability 41 34 10 9 5 1 0 75 14 4883
2011 Person with a disability 30 29 12 14 13 2 1 61 27 194
2011 Not a person with a disability 38 35 11 9 6 1 0 73 15 4934
2008 Person with a disability 26 30 8 20 14 1 1 58 34 137
2008 Not a person with a disability 34 34 11 11 9 0 0 68 20 3412

Question 26. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 43 23 13 8 12 1 0 66 20 209
2018 Not a person with a disability 45 30 11 7 6 0 0 76 13 4226
2017 Person with a disability 42 22 11 12 12 0 0 64 24 240
2017 Not a person with a disability 46 30 11 7 6 0 0 76 13 4539
2014 Person with a disability 40 22 12 10 16 0 0 63 26 232
2014 Not a person with a disability 45 30 11 7 5 0 0 76 13 4883

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 17 25 16 18 14 10 0 46 36 210
2018 Not a person with a disability 22 31 19 12 8 7 0 58 22 4238
2017 Person with a disability 15 27 19 15 16 8 0 46 34 239
2017 Not a person with a disability 22 32 18 12 9 7 0 58 22 4547
2014 Person with a disability 17 31 18 13 14 6 0 51 29 232
2014 Not a person with a disability 23 34 17 11 7 9 0 63 19 4882
2011 Person with a disability 18 24 17 16 17 8 1 46 36 197
2011 Not a person with a disability 21 31 18 12 9 8 0 57 23 4938

Question 30. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 18 20 20 22 17 4 0 39 40 210
2018 Not a person with a disability 19 30 21 16 11 2 0 50 28 4236
2017 Person with a disability 13 27 20 21 15 2 1 41 38 240
2017 Not a person with a disability 19 32 19 16 11 3 0 52 29 4547
2014 Person with a disability 18 26 20 16 16 3 0 46 33 232
2014 Not a person with a disability 20 32 20 16 9 3 0 54 26 4885
2011 Person with a disability 14 25 16 19 24 1 1 40 44 198
2011 Not a person with a disability 18 31 20 15 13 2 0 50 29 4934
2008 Person with a disability 10 32 17 19 21 1 0 42 41 137
2008 Not a person with a disability 18 30 18 17 14 2 0 49 32 3417

Question 31. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 8 23 22 26 17 5 0 33 45 209
2018 Not a person with a disability 13 26 24 20 12 5 0 41 34 4224
2017 Person with a disability 8 23 21 23 17 7 1 33 44 240
2017 Not a person with a disability 13 29 21 20 12 5 0 44 34 4543
2014 Person with a disability 13 25 18 19 16 8 0 42 38 232
2014 Not a person with a disability 14 29 22 19 11 5 0 45 32 4876
2011 Person with a disability 8 21 20 24 22 4 1 30 49 195
2011 Not a person with a disability 10 29 21 21 12 6 0 42 36 4935
2008 Person with a disability 7 26 14 27 25 2 0 33 53 137
2008 Not a person with a disability 9 28 20 24 15 5 0 38 41 3419

Question 32. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 8 21 20 23 25 4 0 30 49 210
2018 Not a person with a disability 13 29 21 21 13 3 0 43 35 4235
2017 Person with a disability 9 26 16 29 16 3 0 37 47 241
2017 Not a person with a disability 13 31 19 20 13 4 0 46 34 4541
2014 Person with a disability 11 31 17 21 16 3 0 43 39 232
2014 Not a person with a disability 14 32 19 20 12 3 0 48 33 4879
2011 Person with a disability 10 26 12 27 24 2 0 36 52 194
2011 Not a person with a disability 11 32 18 23 13 3 0 44 37 4935
2008 Person with a disability 10 28 13 24 24 1 0 39 48 137
2008 Not a person with a disability 11 33 17 22 14 2 0 45 37 3417
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 21 30 14 17 17 0 0 52 34 207
2018 Not a person with a disability 23 36 18 14 9 0 0 59 24 4231
2017 Person with a disability 24 25 13 22 15 0 0 50 37 240
2017 Not a person with a disability 22 37 18 14 9 0 0 59 23 4549
2014 Person with a disability 20 26 15 18 20 0 0 46 38 232
2014 Not a person with a disability 20 35 19 16 10 0 0 56 25 4885
2011 Person with a disability 12 32 9 25 22 0 0 44 47 198
2011 Not a person with a disability 18 37 18 15 11 1 0 56 26 4934

Question 7. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 25 34 16 15 9 0 0 60 25 209
2018 Not a person with a disability 26 42 14 12 5 0 0 69 17 4238
2017 Person with a disability 25 39 11 18 7 0 0 64 25 241
2017 Not a person with a disability 26 44 13 12 5 0 0 70 17 4543

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 12 20 21 19 19 7 2 35 42 207
2018 Not a person with a disability 12 24 20 17 14 10 2 41 35 4230
2017 Person with a disability 9 17 23 17 22 10 2 29 45 240
2017 Not a person with a disability 11 23 18 20 14 12 2 40 40 4541
2014 Person with a disability 9 18 15 24 21 10 3 31 51 232
2014 Not a person with a disability 10 25 19 19 14 10 2 40 38 4885

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 33 34 10 10 12 1 0 68 22 209
2018 Not a person with a disability 37 36 12 9 6 0 0 73 14 4228
2017 Person with a disability 32 30 10 17 10 0 0 63 27 241
2017 Not a person with a disability 35 37 12 10 5 0 0 73 15 4551
2014 Person with a disability 32 28 12 13 13 0 1 61 27 232
2014 Not a person with a disability 36 36 13 10 5 0 0 72 15 4882
2011 Person with a disability 25 31 14 16 13 1 1 57 30 195
2011 Not a person with a disability 33 37 12 11 6 0 0 71 17 4937
2008 Person with a disability 24 35 9 15 15 1 0 60 31 136
2008 Not a person with a disability 29 35 14 11 9 1 1 65 20 3419

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 30 26 13 16 9 0 4 59 27 47
2018 Not a person with a disability 23 34 18 11 4 3 7 63 17 958
2017 Person with a disability 20 28 26 19 6 2 0 49 25 54
2017 Not a person with a disability 26 38 13 10 6 3 4 69 17 1053
2014 Person with a disability 25 39 10 4 13 6 4 71 19 52
2014 Not a person with a disability 26 36 15 9 5 3 6 69 15 1079

Job fit and development

Question 1. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 19 35 10 25 11 0 1 54 36 209
2018 Not a person with a disability 20 45 10 17 7 0 0 66 24 4239
2017 Person with a disability 21 29 10 24 16 0 0 50 40 241
2017 Not a person with a disability 21 41 12 17 9 0 0 62 26 4545
2014 Person with a disability 15 30 14 26 15 0 0 45 40 231
2014 Not a person with a disability 19 39 12 19 10 0 0 59 29 4882
2011 Person with a disability 16 36 9 26 13 0 1 52 39 198
2011 Not a person with a disability 20 42 13 17 8 0 0 62 25 4933
2008 Person with a disability 17 37 13 23 9 0 1 54 33 137
2008 Not a person with a disability 18 44 13 17 9 0 0 62 25 3416

Question 2. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 40 32 10 11 7 0 0 72 18 207
2018 Not a person with a disability 35 44 11 7 3 0 0 79 11 4231
2017 Person with a disability 33 35 11 16 5 0 0 68 22 241
2017 Not a person with a disability 39 40 10 7 4 0 0 79 11 4548
2014 Person with a disability 33 40 10 9 8 0 0 73 17 232
2014 Not a person with a disability 36 42 10 7 4 0 0 79 11 4881
2011 Person with a disability 42 29 6 11 12 0 0 71 23 196
2011 Not a person with a disability 40 40 10 6 4 0 0 80 10 4939
2008 Person with a disability 32 38 13 8 8 1 0 71 16 136
2008 Not a person with a disability 33 44 12 7 3 0 0 77 11 3418

Question 3. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 45 31 7 11 6 0 0 76 16 203
2018 Not a person with a disability 39 42 8 7 3 0 0 81 10 4212
2017 Person with a disability 38 36 9 12 5 0 0 74 17 241
2017 Not a person with a disability 43 39 8 6 4 0 0 82 10 4548
2014 Person with a disability 38 34 14 8 6 0 0 72 14 232
2014 Not a person with a disability 42 40 8 7 4 0 0 82 10 4882
2011 Person with a disability 44 31 5 11 9 0 0 75 20 198
2011 Not a person with a disability 43 41 8 6 3 0 0 83 9 4931
2008 Person with a disability 39 41 4 8 8 0 0 80 16 137
2008 Not a person with a disability 38 46 8 5 3 0 0 84 8 3420

Question 37. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 7 27 17 19 27 2 0 35 47 206
2018 Not a person with a disability 13 31 21 19 14 2 0 45 34 4221
2017 Person with a disability 11 24 15 26 21 3 0 36 48 241
2017 Not a person with a disability 16 33 19 18 12 2 0 50 31 4543
2014 Person with a disability 7 32 14 22 23 2 0 40 46 232
2014 Not a person with a disability 15 31 19 19 13 2 0 47 34 4880
2011 Person with a disability 7 29 21 17 24 1 1 36 42 198
2011 Not a person with a disability 15 32 19 20 13 1 0 47 34 4934
2008 Person with a disability 12 30 15 17 26 0 1 42 43 137
2008 Not a person with a disability 13 32 20 19 14 1 0 46 34 3418

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 6 17 14 24 35 1 1 24 61 208
2018 Not a person with a disability 15 26 18 19 19 2 2 43 39 4225
2017 Person with a disability 10 21 15 21 28 2 2 33 51 241
2017 Not a person with a disability 17 29 14 18 17 2 2 48 37 4536
2014 Person with a disability 7 22 14 21 33 2 1 30 56 232
2014 Not a person with a disability 16 26 16 20 19 2 1 43 41 4885
2011 Person with a disability 9 21 14 17 36 1 3 30 55 198
2011 Not a person with a disability 15 28 16 18 20 1 2 44 40 4934
2008 Person with a disability 11 21 12 17 38 0 1 32 56 137
2008 Not a person with a disability 16 33 14 17 17 1 1 50 35 3416

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 23 33 15 18 11 0 0 55 29 207
2018 Not a person with a disability 24 41 14 13 7 0 0 65 20 4217
2017 Person with a disability 28 33 14 14 10 0 0 61 25 239
2017 Not a person with a disability 26 42 13 12 6 0 0 69 18 4530
2014 Person with a disability 18 35 12 19 16 0 0 53 35 232
2014 Not a person with a disability 20 41 14 15 9 0 0 62 24 4886
2011 Person with a disability 18 38 14 14 15 0 0 57 29 198
2011 Not a person with a disability 25 41 13 13 7 0 0 67 20 4929

Question 12. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 26 33 15 14 12 0 0 59 26 209
2018 Not a person with a disability 29 38 16 10 7 0 0 67 17 4210
2017 Person with a disability 34 29 11 16 11 0 0 63 26 239
2017 Not a person with a disability 29 38 16 11 6 0 0 67 17 4532
2014 Person with a disability 25 34 13 13 15 0 0 59 28 231
2014 Not a person with a disability 27 38 16 11 7 0 0 66 18 4883

Question 13. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 27 29 17 16 11 0 0 56 27 209
2018 Not a person with a disability 27 39 15 12 6 0 0 66 19 4223
2017 Person with a disability 29 28 17 18 8 0 0 57 26 239
2017 Not a person with a disability 28 40 16 10 5 0 0 69 16 4532
2014 Person with a disability 22 37 16 13 11 0 0 60 25 232
2014 Not a person with a disability 28 39 16 11 5 0 0 67 16 4884
2011 Person with a disability 26 33 17 14 10 1 0 59 24 198
2011 Not a person with a disability 33 40 13 9 3 1 0 74 12 4928

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 12 30 24 17 14 2 0 43 32 208
2018 Not a person with a disability 17 35 26 12 7 4 0 54 20 4234
2017 Person with a disability 15 30 21 20 11 2 0 47 31 240
2017 Not a person with a disability 18 36 22 12 7 4 0 57 20 4542

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 37 28 10 16 8 0 0 65 24 208
2018 Not a person with a disability 37 35 12 9 6 0 0 73 15 4235
2017 Person with a disability 34 27 12 13 14 0 1 61 28 241
2017 Not a person with a disability 37 35 11 10 7 0 0 72 17 4541
2014 Person with a disability 31 24 12 16 16 1 0 55 33 232
2014 Not a person with a disability 34 35 13 11 7 0 0 70 18 4881
2011 Person with a disability 29 33 9 12 17 0 0 62 29 195
2011 Not a person with a disability 35 37 11 10 6 0 0 72 17 4936

Question 15. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 21 37 21 10 11 0 1 58 21 209
2018 Not a person with a disability 35 33 19 8 5 0 0 69 13 4238
2017 Person with a disability 20 38 20 11 9 0 2 59 21 241
2017 Not a person with a disability 34 37 18 7 4 0 1 71 11 4549
2014 Person with a disability 23 34 24 9 9 0 1 58 18 232
2014 Not a person with a disability 33 37 19 7 4 0 1 70 10 4886
2011 Person with a disability 29 27 22 12 10 0 0 56 22 198
2011 Not a person with a disability 31 35 19 8 5 0 0 67 14 4939
2008 Person with a disability 25 33 21 12 9 0 1 58 21 136
2008 Not a person with a disability 26 36 21 10 6 0 0 62 16 3417

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2018 Person with a disability 27 32 40 210
2018 Not a person with a disability 24 38 38 4240
2017 Person with a disability 26 30 43 241
2017 Not a person with a disability 23 41 36 4546
2014 Person with a disability 28 37 35 232
2014 Not a person with a disability 21 43 36 4885
2011 Person with a disability 32 37 31 198
2011 Not a person with a disability 22 45 33 4935

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2018 Person with a disability 20 17 42 6 3 12 56
2018 Not a person with a disability 16 32 32 5 9 6 986
2017 Person with a disability 25 22 27 10 6 10 64
2017 Not a person with a disability 17 36 27 6 9 5 1040
2014 Person with a disability 14 26 29 13 9999 17 63
2014 Not a person with a disability 16 37 25 11 9999 11 1042
2011 Person with a disability 17 29 25 12 9999 17 64
2011 Not a person with a disability 18 33 32 7 9999 10 1079
Top of Page

Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 41 38 12 5 3 1 0 80 8 209
2018 Not a person with a disability 40 43 10 5 2 0 0 83 7 4235
2017 Person with a disability 40 35 10 9 4 0 1 77 13 241
2017 Not a person with a disability 36 43 11 6 3 0 0 80 9 4542
2014 Person with a disability 35 40 10 9 6 1 0 75 15 232
2014 Not a person with a disability 38 41 12 6 3 1 0 79 9 4883
2011 Person with a disability 35 37 11 8 9 1 0 72 17 198
2011 Not a person with a disability 35 43 12 6 3 1 0 79 9 4931
2008 Person with a disability 42 36 7 6 9 1 0 78 15 137
2008 Not a person with a disability 36 44 11 6 3 0 0 80 9 3417

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 20 38 20 15 6 1 0 58 21 207
2018 Not a person with a disability 24 44 17 10 4 1 0 69 14 4222
2017 Person with a disability 26 34 22 12 5 0 0 60 17 241
2017 Not a person with a disability 25 44 17 9 5 1 0 70 14 4540
2014 Person with a disability 26 40 16 12 4 2 0 67 16 232
2014 Not a person with a disability 28 44 15 8 4 1 0 73 12 4885
2011 Person with a disability 23 36 14 13 12 1 0 60 25 198
2011 Not a person with a disability 28 42 16 8 4 1 0 72 12 4931

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 15 30 38 11 6 0 0 17 45 209
2018 Not a person with a disability 9 28 36 18 7 1 1 25 39 4218
2017 Person with a disability 12 28 37 15 6 0 2 21 40 240
2017 Not a person with a disability 10 24 37 17 8 1 2 26 36 4529
2014 Person with a disability 14 28 37 13 7 1 1 20 43 232
2014 Not a person with a disability 8 27 38 17 7 1 2 24 37 4875
2011 Person with a disability 14 32 36 11 4 0 3 16 47 197
2011 Not a person with a disability 10 26 37 17 7 1 2 25 37 4931
2008 Person with a disability 14 36 35 10 4 0 1 14 50 137
2008 Not a person with a disability 10 31 36 15 5 1 1 21 42 3418

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 21 32 22 16 8 1 0 25 53 206
2018 Not a person with a disability 17 24 27 19 9 1 1 30 43 4220
2017 Person with a disability 19 26 31 13 9 1 1 23 46 240
2017 Not a person with a disability 15 22 29 18 11 2 3 31 39 4527
2014 Person with a disability 20 23 29 18 7 2 0 25 45 230
2014 Not a person with a disability 13 24 31 19 9 2 2 29 38 4870
2011 Person with a disability 19 29 29 14 8 1 2 22 49 197
2011 Not a person with a disability 11 21 30 22 11 3 3 35 34 4926
2008 Person with a disability 21 23 28 19 6 2 1 26 46 137
2008 Not a person with a disability 12 23 30 21 9 2 2 32 37 3413

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 17 28 35 11 6 0 3 18 46 208
2018 Not a person with a disability 16 27 31 15 7 2 2 23 44 4212
2017 Person with a disability 16 24 36 13 5 2 3 20 43 240
2017 Not a person with a disability 16 25 31 15 7 3 4 24 43 4522
2014 Person with a disability 24 26 28 14 5 2 1 20 52 230
2014 Not a person with a disability 18 27 30 14 7 2 3 22 47 4862
2011 Person with a disability 25 34 22 11 4 1 4 15 62 197
2011 Not a person with a disability 18 26 28 15 7 3 3 24 47 4925
2008 Person with a disability 26 25 32 9 4 1 2 14 53 137
2008 Not a person with a disability 16 27 31 15 6 2 2 22 45 3405

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 9 18 35 27 9 0 1 37 28 208
2018 Not a person with a disability 6 15 35 29 12 1 2 43 22 4198
2017 Person with a disability 11 16 40 21 10 0 1 31 28 238
2017 Not a person with a disability 7 14 32 29 13 1 3 44 22 4497
2014 Person with a disability 11 22 35 19 11 1 1 31 33 229
2014 Not a person with a disability 6 15 34 30 12 1 2 43 22 4861
2011 Person with a disability 9 26 29 24 9 1 2 34 37 195
2011 Not a person with a disability 8 16 32 26 14 1 3 42 25 4920
2008 Person with a disability 12 20 36 25 7 0 0 32 32 136
2008 Not a person with a disability 8 18 35 24 12 1 2 37 26 3403

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 28 27 23 11 8 1 2 19 57 209
2018 Not a person with a disability 20 26 28 16 8 1 1 24 47 4226
2017 Person with a disability 26 29 26 8 7 0 3 16 57 239
2017 Not a person with a disability 17 24 29 16 10 1 3 27 43 4523
2014 Person with a disability 26 26 26 11 8 1 1 19 54 229
2014 Not a person with a disability 20 27 28 15 8 1 2 23 48 4869
2011 Person with a disability 23 33 25 10 4 2 3 15 59 197
2011 Not a person with a disability 20 26 28 14 8 1 2 23 47 4929
2008 Person with a disability 28 23 33 9 4 2 1 13 52 137
2008 Not a person with a disability 17 26 29 16 8 1 2 25 45 3408

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 11 23 27 22 11 3 2 35 36 207
2018 Not a person with a disability 13 20 27 23 13 2 2 38 34 4208
2017 Person with a disability 12 25 30 16 11 2 3 29 39 240
2017 Not a person with a disability 10 18 27 23 15 3 5 41 30 4529
2014 Person with a disability 10 21 25 22 17 2 2 41 33 229
2014 Not a person with a disability 9 16 27 26 15 3 4 44 27 4872
2011 Person with a disability 11 19 32 19 12 2 5 33 32 196
2011 Not a person with a disability 10 18 28 22 15 3 4 40 30 4921
2008 Person with a disability 19 18 28 17 9 3 5 28 41 136
2008 Not a person with a disability 12 21 27 22 12 2 4 36 35 3411

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 15 27 36 11 6 1 2 19 44 209
2018 Not a person with a disability 13 25 33 16 8 2 2 26 39 4214
2017 Person with a disability 17 27 31 13 4 5 4 18 48 239
2017 Not a person with a disability 13 22 33 15 10 3 4 27 38 4525
2014 Person with a disability 20 22 33 11 8 3 2 21 44 231
2014 Not a person with a disability 13 23 32 16 8 3 4 26 39 4874

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 34 25 12 12 16 1 0 60 28 210
2018 Not a person with a disability 39 33 9 11 7 0 0 72 18 4218
2017 Person with a disability 33 26 11 16 14 0 0 59 30 241
2017 Not a person with a disability 40 33 9 11 6 1 0 74 17 4549
2014 Person with a disability 31 25 9 17 17 1 0 57 34 232
2014 Not a person with a disability 43 30 8 10 7 1 0 74 18 4882

Question 20. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 39 29 10 13 8 0 0 69 21 210
2018 Not a person with a disability 43 38 8 7 4 0 0 81 11 4224
2017 Person with a disability 34 36 10 12 8 0 0 71 20 239
2017 Not a person with a disability 39 40 9 8 4 0 0 79 12 4536
2014 Person with a disability 34 35 11 10 9 0 0 69 20 232
2014 Not a person with a disability 40 41 9 8 4 0 0 80 11 4883

Question 21. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 30 35 18 10 7 0 0 65 18 209
2018 Not a person with a disability 35 42 14 6 3 1 0 78 9 4231

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 34 33 13 8 8 2 1 70 17 210
2018 Not a person with a disability 41 38 12 4 2 2 0 81 6 4231
2017 Person with a disability 37 31 14 7 9 2 0 69 16 239
2017 Not a person with a disability 39 38 14 3 3 2 0 80 6 4544
2014 Person with a disability 44 24 12 7 8 3 0 71 16 232
2014 Not a person with a disability 47 34 11 3 2 3 0 84 5 4886

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 29 32 16 14 7 1 0 62 22 209
2018 Not a person with a disability 38 41 12 6 2 1 0 80 8 4232
2017 Person with a disability 31 34 13 10 10 2 0 67 20 238
2017 Not a person with a disability 36 42 12 5 2 2 0 80 8 4546
2014 Person with a disability 35 28 12 13 10 2 0 64 23 232
2014 Not a person with a disability 43 38 11 5 2 2 0 82 7 4885
2011 Person with a disability 23 33 19 9 14 2 0 57 23 194
2011 Not a person with a disability 31 41 14 7 4 2 0 74 11 4936

Question 42. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 30 33 17 10 10 0 0 63 21 210
2018 Not a person with a disability 41 39 11 6 3 0 0 80 9 4227
2017 Person with a disability 32 34 14 13 7 0 0 66 20 241
2017 Not a person with a disability 41 39 10 7 3 0 0 80 10 4543
2014 Person with a disability 38 23 15 12 11 0 0 62 23 231
2014 Not a person with a disability 45 36 10 5 3 0 0 82 8 4882
2011 Person with a disability 26 32 13 11 17 1 0 59 28 195
2011 Not a person with a disability 36 39 13 7 5 0 0 76 11 4929
2008 Person with a disability 28 28 13 11 19 2 0 57 30 137
2008 Not a person with a disability 30 41 14 9 6 0 0 71 15 3414

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 20 22 16 17 19 4 2 45 39 210
2018 Not a person with a disability 20 35 18 12 9 3 2 58 22 4230
2017 Person with a disability 20 22 16 18 17 4 3 45 37 241
2017 Not a person with a disability 24 32 16 12 8 4 3 60 22 4549
2014 Person with a disability 20 30 12 16 15 2 4 53 34 232
2014 Not a person with a disability 28 33 14 12 8 3 2 64 21 4882

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 33 37 10 13 6 0 0 70 19 208
2018 Not a person with a disability 32 42 12 8 4 1 1 75 12 4226
2017 Person with a disability 34 38 9 10 7 2 0 73 18 240
2017 Not a person with a disability 35 40 11 7 4 2 1 78 11 4537
2014 Person with a disability 42 31 9 9 7 1 1 75 16 232
2014 Not a person with a disability 41 39 9 6 3 2 1 82 9 4886
2011 Person with a disability 37 29 12 12 8 2 0 68 20 198
2011 Not a person with a disability 37 37 11 7 5 3 1 76 13 4929
2008 Person with a disability 32 28 9 12 17 2 1 61 30 137
2008 Not a person with a disability 27 34 14 12 7 5 1 64 21 3413

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 26 31 23 9 10 1 0 57 19 207
2018 Not a person with a disability 30 40 18 7 4 1 0 71 11 4214

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 8 19 18 22 27 4 3 29 52 208
2018 Not a person with a disability 16 29 19 16 13 5 2 48 32 4226
2017 Person with a disability 12 24 18 17 26 3 1 37 44 241
2017 Not a person with a disability 16 28 16 16 14 7 2 49 33 4532
2014 Person with a disability 12 18 15 19 32 4 2 31 54 232
2014 Not a person with a disability 17 25 18 17 15 6 2 46 35 4884
2011 Person with a disability 11 18 13 16 33 6 1 32 54 198
2011 Not a person with a disability 15 25 17 18 15 8 2 45 37 4938

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 26 74 208
2018 Not a person with a disability 12 88 4242

Question 49a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2018 Person with a disability 47 55
2018 Not a person with a disability 49 528

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic
(%)
Total responses
2018 Person with a disability 78 55
2018 Not a person with a disability 58 528

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2018 Person with a disability 9 55
2018 Not a person with a disability 3 528

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2018 Person with a disability 14 55
2018 Not a person with a disability 11 528

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic
(%)
Total responses
2018 Person with a disability 38 55
2018 Not a person with a disability 39 527

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic
(%)
Total responses
2018 Person with a disability 50 55
2018 Not a person with a disability 42 527

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2018 Person with a disability 64 55
2018 Not a person with a disability 43 527

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic
(%)
Total responses
2018 Person with a disability 48 55
2018 Not a person with a disability 39 527

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources

Survey year Demographic
(%)
Total responses
2018 Person with a disability 43 55
2018 Not a person with a disability 35 527

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic
(%)
Total responses
2018 Person with a disability 53 55
2018 Not a person with a disability 49 527

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic
(%)
Total responses
2018 Person with a disability 38 55
2018 Not a person with a disability 28 527

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic
(%)
Total responses
2018 Person with a disability 13 55
2018 Not a person with a disability 7 527

Question 50j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic
(%)
Total responses
2018 Person with a disability 19 55
2018 Not a person with a disability 12 527

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic
(%)
Total responses
2018 Person with a disability 68 55
2018 Not a person with a disability 49 527

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting

Survey year Demographic
(%)
Total responses
2018 Person with a disability 29 55
2018 Not a person with a disability 26 527

Question 50m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic
(%)
Total responses
2018 Person with a disability 30 55
2018 Not a person with a disability 13 527

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 49 55
2018 Not a person with a disability 56 528

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 21 55
2018 Not a person with a disability 29 528

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 9 55
2018 Not a person with a disability 9 528

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 36 55
2018 Not a person with a disability 19 528

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 16 55
2018 Not a person with a disability 13 528

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 22 55
2018 Not a person with a disability 7 528

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 14 55
2018 Not a person with a disability 11 528

Question 51h. What action(s) did you take to address the harassment you experienced? Other

Survey year Demographic
(%)
Total responses
2018 Person with a disability 13 55
2018 Not a person with a disability 8 528

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 17 55
2018 Not a person with a disability 23 528

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 18 43
2018 Not a person with a disability 18 492

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 20 43
2018 Not a person with a disability 12 492

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2018 Person with a disability 34 43
2018 Not a person with a disability 28 492

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 17 43
2018 Not a person with a disability 9 492

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2018 Person with a disability 64 43
2018 Not a person with a disability 44 492

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 67 43
2018 Not a person with a disability 51 492

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic
(%)
Total responses
2018 Person with a disability 25 43
2018 Not a person with a disability 13 492

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 9 13 25 13 22 15 4 27 42 209
2018 Not a person with a disability 16 22 21 10 7 19 5 50 22 4232
2017 Person with a disability 8 14 21 16 19 17 5 28 45 241
2017 Not a person with a disability 16 21 19 9 9 20 6 50 24 4547
2014 Person with a disability 12 15 21 14 21 15 2 33 42 232
2014 Not a person with a disability 18 22 19 9 7 19 6 53 22 4886

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 19 28 19 14 16 4 1 49 31 208
2018 Not a person with a disability 28 36 18 8 4 5 1 68 13 4232
2017 Person with a disability 17 27 20 15 13 5 1 48 31 240
2017 Not a person with a disability 26 35 17 8 6 7 1 66 15 4545
2014 Person with a disability 26 26 16 9 17 6 0 55 28 232
2014 Not a person with a disability 30 35 17 7 5 6 1 69 12 4884
2011 Person with a disability 29 29 14 10 13 5 0 60 25 197
2011 Not a person with a disability 30 39 15 8 4 4 0 72 12 4936

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 23 77 210
2018 Not a person with a disability 8 92 4231

Question 56a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic
(%)
Total responses
2018 Person with a disability 44 48
2018 Not a person with a disability 31 327

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic
(%)
Total responses
2018 Person with a disability 82 48
2018 Not a person with a disability 80 327

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2018 Person with a disability 10 48
2018 Not a person with a disability 9 327

Question 57a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic
(%)
Total responses
2018 Person with a disability 10 48
2018 Not a person with a disability 32 325

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic
(%)
Total responses
2018 Person with a disability 10 48
2018 Not a person with a disability 29 325

Question 57d. Please indicate the type of discrimination you experienced. Religion

Survey year Demographic
(%)
Total responses
2018 Person with a disability 10 48
2018 Not a person with a disability 11 325

Question 57e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic
(%)
Total responses
2018 Person with a disability 28 48
2018 Not a person with a disability 27 325

Question 57f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic
(%)
Total responses
2018 Person with a disability 23 48
2018 Not a person with a disability 29 325

Question 57j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic
(%)
Total responses
2018 Person with a disability 21 48
2018 Not a person with a disability 14 325

Question 57l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic
(%)
Total responses
2018 Person with a disability 75 48
2018 Not a person with a disability 2 325

Question 57n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic
(%)
Total responses
2018 Person with a disability 16 48
2018 Not a person with a disability 17 325

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 23 48
2018 Not a person with a disability 23 327

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 10 48
2018 Not a person with a disability 14 327

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 31 48
2018 Not a person with a disability 14 327

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 10 48
2018 Not a person with a disability 5 327

Question 58h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic
(%)
Total responses
2018 Person with a disability 18 48
2018 Not a person with a disability 6 327

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 37 48
2018 Not a person with a disability 55 327

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 12 43
2018 Not a person with a disability 17 311

Question 59e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 0 43
2018 Not a person with a disability 2 311

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2018 Person with a disability 29 43
2018 Not a person with a disability 25 311

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2018 Person with a disability 63 43
2018 Not a person with a disability 40 311

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 61 43
2018 Not a person with a disability 60 311

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other

Survey year Demographic
(%)
Total responses
2018 Person with a disability 21 43
2018 Not a person with a disability 11 311

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 13 17 25 11 13 17 5 38 30 209
2018 Not a person with a disability 18 22 24 5 3 24 5 56 11 4236
2017 Person with a disability 9 17 25 11 8 24 8 37 28 238
2017 Not a person with a disability 17 20 21 4 4 28 6 56 11 4545
2014 Person with a disability 14 13 25 8 13 22 5 37 29 232
2014 Not a person with a disability 19 20 20 4 3 27 6 59 10 4885

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 22 28 19 12 10 6 2 55 24 208
2018 Not a person with a disability 29 36 20 4 3 7 1 71 8 4235
2017 Person with a disability 21 32 19 9 8 9 2 60 19 241
2017 Not a person with a disability 30 33 18 4 3 11 1 72 9 4538
2014 Person with a disability 30 25 17 8 12 7 1 59 22 232
2014 Not a person with a disability 32 34 17 4 2 10 1 75 7 4881
2011 Person with a disability 27 33 15 11 8 6 0 64 19 198
2011 Not a person with a disability 35 39 14 4 2 6 0 79 6 4934
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 49 21 12 6 10 2 0 72 16 209
2018 Not a person with a disability 52 28 10 4 5 1 0 81 9 4215
2017 Person with a disability 47 19 13 9 10 4 0 68 19 241
2017 Not a person with a disability 51 27 10 5 5 2 0 79 10 4546

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 25 32 17 15 10 1 0 58 25 208
2018 Not a person with a disability 30 44 15 7 3 1 0 75 10 4221
2017 Person with a disability 28 33 14 14 10 1 0 61 24 241
2017 Not a person with a disability 29 42 15 7 4 3 0 73 11 4539

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 13 26 19 14 26 2 0 40 41 210
2018 Not a person with a disability 21 37 19 14 8 1 0 59 22 4227
2017 Person with a disability 10 28 18 21 21 2 0 39 43 240
2017 Not a person with a disability 19 38 18 14 9 1 0 58 24 4541

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 15 23 23 14 25 0 0 38 39 210
2018 Not a person with a disability 14 27 25 15 19 0 1 41 34 4234
2017 Person with a disability 16 15 23 17 28 0 1 31 45 240
2017 Not a person with a disability 16 24 22 16 21 0 1 41 37 4543

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 12 30 24 19 14 0 0 43 33 210
2018 Not a person with a disability 17 28 29 16 11 0 0 45 27 4227
2017 Person with a disability 13 23 25 20 18 0 1 37 38 239
2017 Not a person with a disability 17 29 27 16 10 0 1 47 26 4541

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 17 34 26 12 10 0 1 52 22 206
2018 Not a person with a disability 24 32 24 12 6 0 1 57 18 4214
2017 Person with a disability 17 28 27 15 13 0 0 46 27 241
2017 Not a person with a disability 25 33 21 12 7 0 2 59 19 4524

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 14 19 22 19 25 0 1 34 44 208
2018 Not a person with a disability 16 23 24 18 17 0 1 40 36 4213
2017 Person with a disability 14 20 24 18 24 1 0 34 42 240
2017 Not a person with a disability 17 24 23 19 15 1 2 42 34 4544

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 39 26 9 8 10 0 9 71 19 206
2018 Not a person with a disability 43 26 14 6 5 0 5 73 12 4215
2017 Person with a disability 37 24 14 7 9 1 8 67 17 240
2017 Not a person with a disability 40 27 14 7 5 0 7 72 12 4529

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 17 25 25 13 19 0 1 42 32 209
2018 Not a person with a disability 25 29 23 11 10 0 0 55 22 4220
2017 Person with a disability 19 23 27 15 16 0 0 42 31 240
2017 Not a person with a disability 24 31 24 12 8 0 0 56 21 4532

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 18 30 25 15 10 0 1 49 26 210
2018 Not a person with a disability 22 36 25 10 5 1 1 59 16 4224
2017 Person with a disability 17 33 23 14 10 1 1 51 25 240
2017 Not a person with a disability 25 34 23 11 6 1 1 60 17 4524

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 14 28 28 17 13 0 0 42 29 210
2018 Not a person with a disability 19 32 27 14 7 0 1 51 22 4222
2017 Person with a disability 12 29 26 19 11 1 1 42 31 240
2017 Not a person with a disability 20 32 25 14 8 1 1 53 22 4526

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 20 25 22 20 13 0 1 45 33 208
2018 Not a person with a disability 22 33 24 13 7 0 1 56 20 4220
2017 Person with a disability 19 26 28 17 9 0 0 46 26 239
2017 Not a person with a disability 23 35 21 12 7 0 1 58 20 4530

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 22 27 22 12 15 0 0 49 28 208
2018 Not a person with a disability 23 30 24 14 8 0 0 53 22 4204
2017 Person with a disability 22 28 20 17 11 0 1 51 29 238
2017 Not a person with a disability 24 33 22 11 8 1 1 58 19 4519

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 38 28 14 8 10 0 2 68 18 206
2018 Not a person with a disability 47 28 14 7 3 0 1 76 10 4208
2017 Person with a disability 38 28 15 11 6 0 2 67 17 241
2017 Not a person with a disability 53 26 12 5 3 0 1 80 8 4544

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 47 18 16 9 9 0 1 66 18 208
2018 Not a person with a disability 66 18 7 3 2 1 3 88 5 4212

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 49 19 9 7 12 2 3 71 20 209
2018 Not a person with a disability 67 15 7 4 4 1 2 84 9 4212
2017 Person with a disability 49 18 14 8 8 1 3 69 17 240
2017 Not a person with a disability 67 16 6 4 4 1 2 86 8 4543

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 42 28 17 6 5 0 2 71 12 210
2018 Not a person with a disability 47 30 13 6 4 0 1 78 9 4223
2017 Person with a disability 46 26 15 9 3 0 0 73 12 240
2017 Not a person with a disability 50 30 11 5 3 0 2 81 8 4533

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 38 23 16 11 11 0 0 61 22 208
2018 Not a person with a disability 51 24 12 7 6 0 1 76 12 4218
2017 Person with a disability 40 23 16 12 9 0 1 63 21 241
2017 Not a person with a disability 54 23 10 7 5 0 2 78 12 4533

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 43 8 7 1 2 0 39 83 6 209
2018 Not a person with a disability 48 13 6 3 1 0 29 86 6 4196
2017 Person with a disability 46 15 6 2 0 0 31 89 3 241
2017 Not a person with a disability 49 14 6 2 1 0 27 87 5 4535

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 53 23 8 3 4 1 9 84 7 208
2018 Not a person with a disability 58 23 10 3 1 0 5 85 5 4209
2017 Person with a disability 61 19 10 2 3 0 6 85 5 238
2017 Not a person with a disability 59 22 8 3 1 1 6 87 4 4518

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 47 19 13 7 10 0 4 69 17 209
2018 Not a person with a disability 58 19 8 5 7 0 3 80 12 4226
2017 Person with a disability 50 19 13 8 8 1 3 71 16 239
2017 Not a person with a disability 57 20 8 5 6 1 4 80 11 4539

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 35 28 22 6 7 0 2 64 13 209
2018 Not a person with a disability 46 32 14 4 2 0 2 79 6 4218
2017 Person with a disability 30 35 20 9 4 0 2 67 13 240
2017 Not a person with a disability 48 32 12 4 2 0 2 81 6 4536

Question 63. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 7 22 38 21 13 0 0 29 33 210
2018 Not a person with a disability 11 33 38 14 4 0 0 44 18 4242
2017 Person with a disability 3 21 41 21 12 2 0 24 34 241
2017 Not a person with a disability 10 31 40 13 5 0 0 41 19 4552

Question 64. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 19 31 30 16 4 0 0 20 50 208
2018 Not a person with a disability 8 19 40 23 9 0 0 32 27 4206
2017 Person with a disability 18 28 39 12 4 0 0 15 46 240
2017 Not a person with a disability 7 18 42 23 9 0 1 32 26 4533
Top of Page

Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 21 24 21 15 16 3 0 22 78 210
2018 Not a person with a disability 23 29 23 12 11 1 0 24 76 4245
2017 Person with a disability 19 25 22 13 17 4 0 20 80 241
2017 Not a person with a disability 22 26 23 13 13 3 1 23 77 4547

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay

Survey year Demographic
(%)
Total responses
2018 Person with a disability 22 159
2018 Not a person with a disability 19 3188
2017 Person with a disability 27 182
2017 Not a person with a disability 19 3364

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 Person with a disability 37 159
2018 Not a person with a disability 32 3188
2017 Person with a disability 30 182
2017 Not a person with a disability 31 3364

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 Person with a disability 29 159
2018 Not a person with a disability 20 3188
2017 Person with a disability 19 182
2017 Not a person with a disability 17 3364

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2018 Person with a disability 46 159
2018 Not a person with a disability 54 3188
2017 Person with a disability 49 182
2017 Not a person with a disability 58 3364

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2018 Person with a disability 12 159
2018 Not a person with a disability 9 3188
2017 Person with a disability 14 182
2017 Not a person with a disability 8 3364

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay

Survey year Demographic
(%)
Total responses
2018 Person with a disability 28 159
2018 Not a person with a disability 24 3188

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other

Survey year Demographic
(%)
Total responses
2018 Person with a disability 46 159
2018 Not a person with a disability 35 3188
2017 Person with a disability 46 182
2017 Not a person with a disability 36 3364

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2018 Person with a disability 5 25 15 11 9 35 156
2018 Not a person with a disability 5 39 19 12 6 19 3063
2017 Person with a disability 3 38 19 10 4 26 181
2017 Not a person with a disability 5 44 20 12 5 14 3311

Question 70. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 29 71 159
2018 Not a person with a disability 38 62 3161

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 35 15 17 9 14 0 9 56 25 208
2018 Not a person with a disability 37 19 15 9 10 1 8 62 21 4225

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 8 17 16 20 32 2 5 26 57 157
2018 Not a person with a disability 10 23 19 19 21 1 6 36 43 3174
2017 Person with a disability 10 18 10 21 31 2 7 32 57 184
2017 Not a person with a disability 9 22 16 18 25 2 8 35 48 3377

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 4 9 14 17 49 2 5 14 72 160
2018 Not a person with a disability 4 14 17 22 36 2 5 19 62 3177
2017 Person with a disability 3 8 9 16 59 1 5 11 80 183
2017 Not a person with a disability 3 11 13 20 47 2 5 15 71 3376
Date modified: