2018 Public Service Employee Survey Results by Theme for Canadian Food Inspection Agency by Question 82. What is your first official language?

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 31 44 12 9 5 0 0 74 14 3275
2018 First official language - French 23 47 16 9 5 0 0 70 14 1187
2017 First official language - English 33 43 10 9 5 0 0 76 14 3419
2017 First official language - French 25 48 16 8 4 0 0 73 12 1387
2014 First official language - English 30 46 10 8 6 0 0 76 14 3731
2014 First official language - French 24 50 16 8 3 0 0 73 11 1412
2011 First official language - English 32 41 12 9 6 0 0 73 15 3864
2011 First official language - French 32 44 14 7 3 0 0 75 10 1304
2008 First official language - English 31 43 11 9 5 0 0 74 15 2643
2008 First official language - French 29 45 16 7 3 0 0 73 11 884

Question 9. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 28 38 13 13 8 0 0 66 21 3289
2018 First official language - French 20 37 21 15 7 0 0 57 22 1186
2017 First official language - English 28 38 12 12 10 0 0 66 22 3414
2017 First official language - French 18 40 21 13 7 0 0 59 21 1386

Question 10. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 51 34 9 4 2 0 0 86 6 3265
2018 First official language - French 40 42 11 4 2 0 0 82 7 1188
2017 First official language - English 55 32 8 3 2 0 0 87 4 3405
2017 First official language - French 40 45 10 4 1 0 0 85 5 1385
2014 First official language - English 63 27 6 2 1 0 0 90 3 3728
2014 First official language - French 52 37 8 2 1 0 0 88 3 1412
2011 First official language - English 58 31 7 3 1 0 0 89 4 3862
2011 First official language - French 48 41 8 2 1 0 0 88 3 1304

Question 14. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 38 41 11 7 3 0 0 79 10 3291
2018 First official language - French 29 48 14 6 3 0 0 76 10 1192
2017 First official language - English 41 39 10 6 3 0 0 80 10 3402
2017 First official language - French 30 48 13 6 3 0 0 78 9 1382
2014 First official language - English 42 40 9 5 4 0 0 82 9 3730
2014 First official language - French 34 47 12 5 2 0 0 81 7 1413
2011 First official language - English 41 41 8 6 4 0 0 82 10 3865
2011 First official language - French 39 44 10 5 2 0 0 84 7 1303
2008 First official language - English 40 42 9 6 3 0 0 82 9 2670
2008 First official language - French 36 48 10 5 2 0 0 84 6 886

Question 43. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 30 33 18 11 7 1 0 64 18 3292
2018 First official language - French 23 34 23 11 8 0 0 57 19 1193
2017 First official language - English 32 33 17 10 7 1 0 65 18 3410
2017 First official language - French 24 36 22 12 6 1 0 60 18 1386
2014 First official language - English 29 36 16 11 7 1 0 66 18 3731
2014 First official language - French 23 39 22 10 4 1 0 63 15 1412
2011 First official language - English 28 36 19 10 7 1 0 64 17 3869
2011 First official language - French 26 40 21 8 4 1 0 67 12 1304

Question 44. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 29 36 16 12 6 0 0 65 19 3282
2018 First official language - French 21 37 23 13 6 0 0 58 19 1189
2017 First official language - English 31 35 15 12 7 0 0 66 19 3413
2017 First official language - French 22 36 23 13 5 1 0 59 18 1387
2014 First official language - English 28 38 15 12 7 0 0 66 19 3728
2014 First official language - French 22 41 22 10 4 0 0 64 14 1413
2011 First official language - English 26 38 16 13 7 0 0 64 20 3870
2011 First official language - French 22 43 22 9 4 0 0 65 13 1305
2008 First official language - English 24 41 14 13 8 0 0 65 21 2666
2008 First official language - French 23 41 18 13 5 0 0 64 17 885

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 26 24 20 15 11 3 0 52 27 3291
2018 First official language - French 19 27 25 15 10 4 0 48 26 1194
2017 First official language - English 27 24 19 14 11 5 0 55 26 3409
2017 First official language - French 20 28 22 14 9 6 1 52 25 1388
2014 First official language - English 25 27 19 13 11 4 0 55 25 3731
2014 First official language - French 21 29 22 12 8 6 1 55 21 1413
2011 First official language - English 27 25 18 14 11 5 0 55 26 3868
2011 First official language - French 22 29 22 11 9 7 0 55 22 1305
2008 First official language - English 22 28 18 15 10 5 0 54 27 2669
2008 First official language - French 22 31 17 14 10 6 0 57 26 884
Top of Page

Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 46 29 11 7 5 1 0 77 12 3288
2018 First official language - French 34 40 14 6 4 1 0 75 11 1186
2017 First official language - English 45 30 10 7 6 1 0 76 13 3416
2017 First official language - French 33 40 14 6 4 3 0 76 10 1387
2014 First official language - English 45 29 11 8 5 2 1 75 13 3731
2014 First official language - French 34 38 15 7 3 2 0 74 10 1411
2011 First official language - English 40 29 13 9 6 2 1 71 16 3866
2011 First official language - French 39 39 12 6 3 2 0 79 9 1304
2008 First official language - English 38 29 13 9 8 3 0 69 18 2670
2008 First official language - French 32 36 14 10 5 2 0 70 16 886

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 43 32 10 9 5 0 0 76 14 3281
2018 First official language - French 34 40 12 9 5 0 0 74 14 1187
2017 First official language - English 43 31 10 10 5 0 0 74 16 3411
2017 First official language - French 33 42 11 8 4 0 0 76 13 1389
2014 First official language - English 43 31 9 10 6 1 0 75 16 3729
2014 First official language - French 33 41 12 8 4 0 0 75 13 1412
2011 First official language - English 38 33 11 11 7 1 0 71 18 3862
2011 First official language - French 37 39 12 6 4 1 0 77 10 1304
2008 First official language - English 34 33 11 12 10 1 0 68 22 2665
2008 First official language - French 33 37 13 11 6 0 0 69 17 886

Question 26. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 48 28 11 7 6 0 0 76 13 3290
2018 First official language - French 37 36 13 8 6 0 0 73 14 1189
2017 First official language - English 48 27 10 8 7 0 0 76 15 3410
2017 First official language - French 40 35 14 6 5 0 0 75 11 1386
2014 First official language - English 48 28 10 7 6 0 0 76 14 3729
2014 First official language - French 38 36 13 7 5 0 0 74 12 1412

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 25 30 18 12 8 7 0 59 22 3299
2018 First official language - French 14 32 23 14 9 8 0 50 25 1192
2017 First official language - English 24 31 17 12 9 7 0 59 23 3416
2017 First official language - French 17 33 21 12 9 9 0 54 23 1387
2014 First official language - English 25 32 16 11 8 8 0 63 21 3728
2014 First official language - French 18 36 20 10 5 11 0 61 16 1412
2011 First official language - English 22 29 18 13 11 7 0 56 25 3869
2011 First official language - French 18 36 19 10 6 10 1 60 18 1304

Question 30. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 21 31 19 16 11 3 0 53 28 3293
2018 First official language - French 14 26 29 17 12 2 0 40 30 1194
2017 First official language - English 21 32 17 16 12 3 0 54 29 3413
2017 First official language - French 14 31 24 18 11 3 0 45 30 1390
2014 First official language - English 22 32 17 16 10 3 0 55 28 3730
2014 First official language - French 15 33 26 15 8 3 0 49 24 1413
2011 First official language - English 19 30 18 16 15 2 0 49 32 3865
2011 First official language - French 15 34 26 13 9 3 0 50 23 1305
2008 First official language - English 18 30 17 17 16 2 0 49 34 2670
2008 First official language - French 16 32 23 16 10 2 0 50 27 886

Question 31. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 14 27 21 20 13 5 0 44 34 3290
2018 First official language - French 8 22 32 21 11 4 0 32 34 1186
2017 First official language - English 14 29 18 20 13 5 0 46 35 3412
2017 First official language - French 8 26 29 20 11 5 0 36 33 1387
2014 First official language - English 15 29 18 20 12 5 0 47 34 3724
2014 First official language - French 10 27 30 18 10 5 0 39 29 1409
2011 First official language - English 10 29 18 22 15 5 0 41 39 3864
2011 First official language - French 9 29 29 19 7 6 0 41 28 1304
2008 First official language - English 9 27 17 25 17 5 0 38 44 2673
2008 First official language - French 8 29 27 21 10 5 0 40 32 885

Question 32. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 14 29 19 20 14 3 0 45 36 3296
2018 First official language - French 8 28 27 22 13 2 0 37 36 1192
2017 First official language - English 14 30 17 21 14 4 0 46 36 3409
2017 First official language - French 9 32 25 20 10 3 0 43 31 1388
2014 First official language - English 15 31 17 21 14 3 0 48 35 3725
2014 First official language - French 12 34 26 17 9 3 0 47 27 1412
2011 First official language - English 12 30 15 25 16 3 0 42 42 3863
2011 First official language - French 9 38 25 18 6 3 0 49 25 1305
2008 First official language - English 11 31 15 24 16 2 0 43 41 2670
2008 First official language - French 11 38 23 18 8 2 0 50 27 886
Top of Page

Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 24 35 16 14 10 0 0 59 24 3290
2018 First official language - French 19 36 20 16 8 0 0 56 24 1190
2017 First official language - English 24 36 15 15 10 0 0 60 25 3416
2017 First official language - French 18 36 24 14 7 0 0 55 22 1390
2014 First official language - English 21 35 16 16 11 0 0 56 27 3729
2014 First official language - French 17 34 25 16 8 0 0 51 24 1413
2011 First official language - English 18 38 16 16 12 1 0 56 28 3865
2011 First official language - French 18 36 24 13 8 1 0 54 21 1305

Question 7. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 29 40 13 13 5 0 0 70 18 3294
2018 First official language - French 19 45 18 12 6 0 0 64 19 1195
2017 First official language - English 28 42 12 12 5 0 0 71 18 3412
2017 First official language - French 20 47 16 13 4 0 0 67 16 1389

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 13 24 20 17 15 9 2 42 36 3296
2018 First official language - French 9 24 22 19 11 11 4 39 35 1185
2017 First official language - English 12 23 17 19 16 11 2 40 40 3411
2017 First official language - French 7 23 21 20 13 14 3 36 39 1387
2014 First official language - English 11 24 17 20 16 9 2 40 41 3730
2014 First official language - French 7 25 23 19 10 13 3 38 34 1413

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 40 34 11 9 6 0 0 74 15 3291
2018 First official language - French 30 41 14 8 7 0 0 71 15 1190
2017 First official language - English 38 34 11 10 6 0 0 73 16 3419
2017 First official language - French 28 44 14 9 4 0 0 72 14 1390
2014 First official language - English 37 34 12 10 6 0 0 72 16 3729
2014 First official language - French 30 38 15 11 5 0 1 69 16 1411
2011 First official language - English 32 36 12 12 7 0 0 69 19 3866
2011 First official language - French 33 40 14 8 4 0 0 74 12 1304
2008 First official language - English 29 35 13 11 10 1 1 65 22 2672
2008 First official language - French 28 38 15 11 7 0 0 66 18 885

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 27 33 16 10 4 4 6 66 16 753
2018 First official language - French 16 34 21 15 4 1 8 55 21 262
2017 First official language - English 29 35 12 11 6 3 5 69 18 805
2017 First official language - French 16 42 17 10 5 5 4 65 16 303
2014 First official language - English 29 36 13 9 6 3 5 71 16 831
2014 First official language - French 18 38 19 11 3 4 7 63 16 310

Job fit and development

Question 1. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 21 44 9 18 7 0 0 66 25 3298
2018 First official language - French 17 46 13 17 7 0 0 63 24 1192
2017 First official language - English 22 40 10 18 10 0 0 62 28 3415
2017 First official language - French 18 42 17 16 8 0 0 60 23 1388
2014 First official language - English 20 38 10 21 11 0 0 58 32 3726
2014 First official language - French 15 42 16 17 9 0 0 58 26 1413
2011 First official language - English 19 41 12 18 10 0 0 61 27 3867
2011 First official language - French 20 42 16 16 6 0 1 62 22 1302
2008 First official language - English 18 44 11 17 9 0 0 63 26 2668
2008 First official language - French 16 42 18 17 7 0 0 58 24 886

Question 2. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 37 42 10 7 4 0 0 79 11 3286
2018 First official language - French 29 47 11 9 3 0 0 76 13 1192
2017 First official language - English 41 39 9 7 4 0 0 80 11 3417
2017 First official language - French 31 44 13 9 3 0 0 75 11 1389
2014 First official language - English 38 40 10 8 4 0 0 79 12 3727
2014 First official language - French 31 47 13 7 3 0 0 78 9 1412
2011 First official language - English 41 38 10 7 4 0 0 79 11 3871
2011 First official language - French 38 42 10 6 3 0 0 81 10 1302
2008 First official language - English 33 44 12 7 4 0 0 77 11 2671
2008 First official language - French 31 45 13 8 2 0 0 76 11 884

Question 3. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 42 40 8 7 3 0 0 82 10 3271
2018 First official language - French 33 45 10 8 3 0 0 79 11 1186
2017 First official language - English 46 37 7 6 4 0 0 83 10 3416
2017 First official language - French 36 43 10 7 4 0 0 79 11 1390
2014 First official language - English 44 37 8 7 4 0 0 81 11 3727
2014 First official language - French 35 45 10 6 4 0 0 81 9 1413
2011 First official language - English 44 39 7 6 4 0 0 83 9 3864
2011 First official language - French 37 45 10 6 2 0 0 82 8 1303
2008 First official language - English 40 45 7 5 3 0 0 85 8 2673
2008 First official language - French 35 47 9 5 3 0 0 82 9 886

Question 37. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 14 31 18 19 16 1 0 46 36 3284
2018 First official language - French 11 29 26 19 13 2 0 41 33 1187
2017 First official language - English 18 31 16 19 14 2 0 50 34 3414
2017 First official language - French 13 34 25 17 9 2 0 48 26 1385
2014 First official language - English 16 31 16 20 15 2 0 48 36 3729
2014 First official language - French 11 33 25 19 10 2 0 45 29 1409
2011 First official language - English 15 31 17 20 16 1 0 46 36 3867
2011 First official language - French 13 34 24 19 8 2 0 48 27 1302
2008 First official language - English 14 33 17 19 15 1 0 47 35 2670
2008 First official language - French 12 30 27 19 11 1 0 43 30 886

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 16 26 16 19 20 2 1 43 40 3286
2018 First official language - French 12 25 21 19 19 2 2 39 39 1190
2017 First official language - English 19 28 13 18 19 2 2 48 39 3406
2017 First official language - French 13 31 18 17 16 3 2 46 35 1386
2014 First official language - English 17 25 13 20 22 1 1 43 44 3731
2014 First official language - French 13 28 22 18 15 2 2 43 34 1412
2011 First official language - English 15 26 14 19 23 1 2 43 43 3866
2011 First official language - French 14 31 22 17 14 1 2 46 31 1303
2008 First official language - English 16 32 13 18 19 1 1 49 38 2670
2008 First official language - French 14 35 19 16 12 2 1 51 30 885

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 26 41 13 12 8 0 0 67 20 3277
2018 First official language - French 17 39 19 17 8 0 0 57 24 1191
2017 First official language - English 29 42 11 11 7 0 0 71 18 3401
2017 First official language - French 20 41 18 14 6 0 0 61 20 1385
2014 First official language - English 22 42 11 15 9 0 0 64 24 3731
2014 First official language - French 16 38 21 15 9 0 0 55 24 1413
2011 First official language - English 26 41 11 13 8 0 0 67 21 3860
2011 First official language - French 20 43 18 12 6 0 1 63 18 1305

Question 12. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 31 37 15 10 7 0 0 68 17 3280
2018 First official language - French 22 38 19 12 7 0 0 61 20 1182
2017 First official language - English 33 37 14 11 6 0 0 69 17 3404
2017 First official language - French 22 39 19 14 5 0 1 62 19 1384
2014 First official language - English 29 38 14 11 8 0 0 67 19 3728
2014 First official language - French 23 37 21 12 7 0 0 60 19 1412

Question 13. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 29 38 14 12 7 0 0 67 18 3289
2018 First official language - French 20 40 19 14 7 0 0 60 21 1189
2017 First official language - English 31 39 13 10 6 0 0 70 16 3404
2017 First official language - French 21 41 21 12 4 0 0 62 16 1384
2014 First official language - English 30 38 15 11 6 0 0 68 17 3729
2014 First official language - French 21 42 21 10 5 0 0 64 15 1413
2011 First official language - English 34 39 13 9 4 1 0 74 13 3865
2011 First official language - French 28 43 16 9 3 1 0 72 12 1299

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 18 36 24 11 8 3 0 56 19 3292
2018 First official language - French 12 31 31 14 7 5 0 45 23 1194
2017 First official language - English 20 38 20 12 7 3 0 59 20 3411
2017 First official language - French 14 31 28 14 7 6 0 47 23 1387

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 39 35 11 9 5 0 0 75 15 3297
2018 First official language - French 31 34 16 10 8 0 1 65 19 1189
2017 First official language - English 40 34 10 9 7 0 0 74 16 3412
2017 First official language - French 29 36 15 11 7 1 1 66 19 1387
2014 First official language - English 37 34 11 11 7 1 0 71 18 3728
2014 First official language - French 25 36 17 12 8 0 1 62 21 1411
2011 First official language - English 37 37 10 10 6 0 0 74 16 3865
2011 First official language - French 28 36 15 12 8 0 1 65 20 1303

Question 15. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 35 32 19 8 5 0 0 68 13 3298
2018 First official language - French 32 37 17 9 5 0 0 69 14 1193
2017 First official language - English 34 35 18 7 4 0 1 71 12 3416
2017 First official language - French 29 41 18 7 3 0 1 71 10 1390
2014 First official language - English 33 35 20 7 4 0 1 69 11 3731
2014 First official language - French 31 39 19 7 3 0 1 71 10 1413
2011 First official language - English 33 34 20 8 5 0 1 68 13 3869
2011 First official language - French 26 37 20 10 7 0 0 63 18 1305
2008 First official language - English 26 36 21 10 6 0 1 63 15 2668
2008 First official language - French 23 37 21 13 7 0 0 59 20 886

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2018 First official language - English 25 35 40 3299
2018 First official language - French 21 46 33 1195
2017 First official language - English 24 38 38 3417
2017 First official language - French 21 48 32 1386
2014 First official language - English 23 39 38 3731
2014 First official language - French 19 51 30 1412
2011 First official language - English 23 41 36 3867
2011 First official language - French 18 56 26 1304

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2018 First official language - English 17 31 30 6 10 6 808
2018 First official language - French 15 31 38 4 5 7 244
2017 First official language - English 17 35 26 6 11 5 823
2017 First official language - French 18 34 29 8 6 5 285
2014 First official language - English 16 35 25 11 9999 13 839
2014 First official language - French 16 39 26 12 9999 7 273
2011 First official language - English 18 33 31 7 9999 10 909
2011 First official language - French 18 30 35 7 9999 10 245
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 44 41 8 5 2 0 0 85 7 3297
2018 First official language - French 29 48 15 6 3 0 0 77 8 1191
2017 First official language - English 41 41 9 6 4 0 0 82 9 3414
2017 First official language - French 28 46 15 7 3 0 0 74 10 1386
2014 First official language - English 41 39 10 6 3 1 0 81 9 3730
2014 First official language - French 27 47 16 7 3 1 0 75 9 1411
2011 First official language - English 37 41 10 7 3 1 0 79 10 3862
2011 First official language - French 28 48 16 5 2 1 0 77 7 1305
2008 First official language - English 38 42 10 6 4 0 0 80 10 2670
2008 First official language - French 32 46 13 6 2 1 0 79 8 886

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 26 43 16 10 4 1 0 70 14 3288
2018 First official language - French 18 46 21 10 4 1 0 65 14 1185
2017 First official language - English 27 42 16 9 5 1 0 69 14 3409
2017 First official language - French 20 48 19 8 4 0 0 69 12 1389
2014 First official language - English 29 42 14 9 4 1 0 72 13 3730
2014 First official language - French 24 48 17 7 3 1 0 73 10 1413
2011 First official language - English 28 41 15 9 5 1 0 70 14 3865
2011 First official language - French 28 45 17 6 3 1 0 74 10 1300

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 9 25 37 19 7 1 1 27 35 3288
2018 First official language - French 11 37 32 13 5 1 1 19 49 1184
2017 First official language - English 10 22 37 18 9 1 2 27 34 3402
2017 First official language - French 10 30 37 14 6 1 2 21 41 1383
2014 First official language - English 9 25 40 17 7 1 2 25 34 3723
2014 First official language - French 9 35 33 16 5 0 2 21 45 1410
2011 First official language - English 10 25 38 17 8 1 2 26 36 3862
2011 First official language - French 11 29 35 16 6 1 2 23 41 1304
2008 First official language - English 10 30 37 15 6 1 2 21 41 2670
2008 First official language - French 10 36 33 14 5 1 1 19 47 886

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 15 23 28 21 10 1 1 32 38 3282
2018 First official language - French 25 30 23 12 7 2 1 20 56 1187
2017 First official language - English 14 20 29 20 13 2 3 34 35 3397
2017 First official language - French 19 27 28 13 8 3 2 22 49 1386
2014 First official language - English 13 23 30 19 10 2 2 31 38 3719
2014 First official language - French 13 26 32 17 6 3 2 24 42 1407
2011 First official language - English 12 21 29 22 12 2 2 35 34 3856
2011 First official language - French 10 23 31 21 9 3 3 32 35 1304
2008 First official language - English 12 22 30 22 9 2 2 33 35 2666
2008 First official language - French 12 28 31 18 7 3 2 26 42 886

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 14 24 33 17 8 2 2 26 39 3278
2018 First official language - French 22 34 26 10 4 2 2 14 58 1188
2017 First official language - English 14 23 32 17 8 2 4 27 39 3394
2017 First official language - French 21 30 29 11 4 3 3 16 53 1385
2014 First official language - English 18 24 30 15 8 2 3 24 45 3712
2014 First official language - French 19 34 29 11 3 2 3 14 55 1406
2011 First official language - English 18 25 28 16 7 3 3 25 46 3857
2011 First official language - French 18 31 28 13 5 2 3 18 52 1302
2008 First official language - English 17 25 31 16 6 2 2 23 44 2661
2008 First official language - French 17 31 32 11 5 2 2 17 50 883

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 6 12 34 31 14 1 2 47 19 3268
2018 First official language - French 8 23 38 22 7 1 1 30 31 1181
2017 First official language - English 6 12 32 31 15 1 3 47 19 3373
2017 First official language - French 8 20 36 23 9 1 3 34 29 1378
2014 First official language - English 6 14 32 31 13 1 3 46 21 3709
2014 First official language - French 7 20 39 23 8 1 1 33 28 1407
2011 First official language - English 7 14 32 28 15 1 3 45 22 3850
2011 First official language - French 10 24 33 20 8 2 3 29 36 1302
2008 First official language - English 7 15 34 28 13 1 2 42 23 2654
2008 First official language - French 10 26 39 14 8 1 2 22 38 886

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 19 25 29 17 9 1 1 26 44 3288
2018 First official language - French 25 31 26 11 6 1 1 17 56 1190
2017 First official language - English 17 23 30 16 10 1 3 28 41 3395
2017 First official language - French 19 28 28 14 8 1 3 22 49 1383
2014 First official language - English 19 25 28 16 9 1 2 25 46 3717
2014 First official language - French 21 31 28 11 5 1 2 17 53 1407
2011 First official language - English 19 26 29 14 8 2 2 24 46 3859
2011 First official language - French 22 27 27 14 6 1 3 21 51 1304
2008 First official language - English 17 25 30 16 9 2 2 26 43 2662
2008 First official language - French 20 31 26 13 7 0 3 21 52 884

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 11 18 27 25 14 2 3 40 31 3274
2018 First official language - French 17 25 26 19 10 2 2 30 43 1185
2017 First official language - English 9 16 27 24 16 3 5 44 27 3403
2017 First official language - French 13 24 26 20 11 3 4 33 40 1382
2014 First official language - English 9 15 28 26 16 2 4 45 26 3720
2014 First official language - French 10 20 25 25 13 3 4 41 32 1407
2011 First official language - English 10 17 29 23 15 3 4 41 28 3853
2011 First official language - French 11 23 27 20 13 3 4 35 36 1301
2008 First official language - English 12 19 28 22 12 2 4 37 34 2664
2008 First official language - French 13 25 23 21 11 3 4 34 41 885

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 13 23 33 17 9 2 2 28 37 3281
2018 First official language - French 14 30 34 12 6 2 2 19 46 1187
2017 First official language - English 13 20 33 16 11 3 4 28 36 3398
2017 First official language - French 15 26 34 14 6 3 2 21 43 1383
2014 First official language - English 14 22 32 16 9 3 3 27 39 3723
2014 First official language - French 12 26 34 15 6 4 4 22 41 1408

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 38 31 9 13 9 0 0 69 22 3286
2018 First official language - French 38 38 11 6 5 1 0 77 12 1186
2017 First official language - English 40 29 9 13 7 1 0 70 20 3419
2017 First official language - French 37 40 10 8 4 0 0 78 12 1388
2014 First official language - English 43 28 8 12 9 1 0 71 21 3728
2014 First official language - French 42 37 9 7 4 0 0 79 12 1412

Question 20. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 45 34 8 9 4 0 0 79 13 3294
2018 First official language - French 37 46 9 5 3 0 0 83 8 1184
2017 First official language - English 41 37 9 9 4 0 0 78 14 3405
2017 First official language - French 34 48 9 6 3 0 0 82 9 1388
2014 First official language - English 40 37 9 9 4 0 0 78 14 3728
2014 First official language - French 37 47 9 4 2 0 0 85 6 1413

Question 21. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 37 40 13 6 3 1 0 78 9 3296
2018 First official language - French 28 46 17 5 3 1 0 75 8 1187

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 43 35 13 4 3 2 0 80 7 3292
2018 First official language - French 33 46 12 4 2 2 0 81 7 1193
2017 First official language - English 43 35 13 4 3 2 0 80 7 3412
2017 First official language - French 30 44 16 3 3 3 1 77 6 1387
2014 First official language - English 50 30 11 3 2 2 0 83 6 3731
2014 First official language - French 37 42 12 3 2 3 1 83 5 1413

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 40 38 12 7 2 1 0 79 9 3292
2018 First official language - French 31 47 13 5 3 1 0 79 8 1193
2017 First official language - English 38 39 12 6 3 1 0 79 9 3416
2017 First official language - French 30 47 14 5 2 3 0 79 7 1384
2014 First official language - English 45 35 10 6 3 1 0 81 9 3732
2014 First official language - French 33 45 13 4 2 3 0 80 6 1411
2011 First official language - English 32 39 14 7 6 2 0 72 13 3863
2011 First official language - French 29 45 15 6 2 4 0 76 8 1305

Question 42. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 44 36 11 6 4 0 0 80 9 3289
2018 First official language - French 32 45 13 6 4 0 0 77 10 1191
2017 First official language - English 43 36 9 7 4 0 0 80 11 3412
2017 First official language - French 32 46 12 7 3 0 0 78 10 1388
2014 First official language - English 48 33 9 6 4 0 0 81 10 3729
2014 First official language - French 36 44 13 4 3 0 0 80 7 1410
2011 First official language - English 37 37 12 7 6 1 0 75 13 3860
2011 First official language - French 33 43 15 6 3 0 0 76 9 1303
2008 First official language - English 31 40 13 9 7 0 0 71 16 2670
2008 First official language - French 27 42 18 8 5 0 0 69 13 883

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 21 34 17 13 9 3 2 59 24 3295
2018 First official language - French 15 36 22 11 9 4 3 55 22 1189
2017 First official language - English 26 31 15 12 9 3 3 61 23 3418
2017 First official language - French 18 34 19 13 8 5 3 56 22 1389
2014 First official language - English 30 32 12 12 9 2 2 65 22 3727
2014 First official language - French 22 35 17 12 7 4 3 61 21 1413

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 36 39 11 8 4 1 1 77 12 3287
2018 First official language - French 23 46 16 10 4 1 0 70 14 1191
2017 First official language - English 39 37 10 7 4 2 1 79 11 3407
2017 First official language - French 25 47 12 10 3 2 1 74 14 1386
2014 First official language - English 45 35 8 6 3 1 1 82 9 3732
2014 First official language - French 30 48 10 7 3 2 1 79 10 1412
2011 First official language - English 39 35 10 7 5 3 1 76 13 3863
2011 First official language - French 31 41 11 8 5 3 1 76 13 1301
2008 First official language - English 29 31 13 12 9 5 1 64 22 2667
2008 First official language - French 21 40 15 12 6 5 1 65 19 885

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 33 38 17 7 4 1 0 71 12 3275
2018 First official language - French 22 46 22 7 3 1 0 68 10 1190

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 17 27 18 17 15 5 2 47 34 3288
2018 First official language - French 13 32 22 15 11 5 2 48 28 1190
2017 First official language - English 18 25 16 17 16 6 2 47 36 3404
2017 First official language - French 12 34 18 15 10 8 2 51 28 1384
2014 First official language - English 18 23 16 18 17 6 1 45 38 3731
2014 First official language - French 13 29 21 16 12 7 2 46 31 1411
2011 First official language - English 15 23 16 19 18 8 2 42 41 3869
2011 First official language - French 14 31 19 15 9 10 2 51 27 1305

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 13 87 3299
2018 First official language - French 13 87 1194

Question 49a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2018 First official language - English 50 431
2018 First official language - French 45 161

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic
(%)
Total responses
2018 First official language - English 59 431
2018 First official language - French 63 161

Question 49c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic
(%)
Total responses
2018 First official language - English 10 431
2018 First official language - French 7 161

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2018 First official language - English 13 431
2018 First official language - French 7 161

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic
(%)
Total responses
2018 First official language - English 41 431
2018 First official language - French 35 160

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic
(%)
Total responses
2018 First official language - English 43 431
2018 First official language - French 43 160

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2018 First official language - English 46 431
2018 First official language - French 41 160

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic
(%)
Total responses
2018 First official language - English 40 431
2018 First official language - French 42 160

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources

Survey year Demographic
(%)
Total responses
2018 First official language - English 39 431
2018 First official language - French 26 160

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic
(%)
Total responses
2018 First official language - English 46 431
2018 First official language - French 58 160

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic
(%)
Total responses
2018 First official language - English 28 431
2018 First official language - French 31 160

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic
(%)
Total responses
2018 First official language - English 8 431
2018 First official language - French 4 160

Question 50j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic
(%)
Total responses
2018 First official language - English 13 431
2018 First official language - French 14 160

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic
(%)
Total responses
2018 First official language - English 50 431
2018 First official language - French 50 160

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting

Survey year Demographic
(%)
Total responses
2018 First official language - English 28 431
2018 First official language - French 24 160

Question 50m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic
(%)
Total responses
2018 First official language - English 16 431
2018 First official language - French 11 160

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2018 First official language - English 55 431
2018 First official language - French 58 161

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2018 First official language - English 27 431
2018 First official language - French 30 161

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2018 First official language - English 10 431
2018 First official language - French 8 161

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)
Total responses
2018 First official language - English 19 431
2018 First official language - French 24 161

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2018 First official language - English 13 431
2018 First official language - French 15 161

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2018 First official language - English 8 431
2018 First official language - French 10 161

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2018 First official language - English 11 431
2018 First official language - French 13 161

Question 51h. What action(s) did you take to address the harassment you experienced? Other

Survey year Demographic
(%)
Total responses
2018 First official language - English 9 431
2018 First official language - French 9 161

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic
(%)
Total responses
2018 First official language - English 25 431
2018 First official language - French 16 161

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic
(%)
Total responses
2018 First official language - English 10 399
2018 First official language - French 10 146

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2018 First official language - English 19 399
2018 First official language - French 14 146

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic
(%)
Total responses
2018 First official language - English 8 399
2018 First official language - French 10 146

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic
(%)
Total responses
2018 First official language - English 6 399
2018 First official language - French 8 146

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic
(%)
Total responses
2018 First official language - English 12 399
2018 First official language - French 15 146

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2018 First official language - English 10 399
2018 First official language - French 8 146

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic
(%)
Total responses
2018 First official language - English 6 399
2018 First official language - French 7 146

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2018 First official language - English 9 399
2018 First official language - French 12 146

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic
(%)
Total responses
2018 First official language - English 12 399
2018 First official language - French 15 146

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2018 First official language - English 30 399
2018 First official language - French 25 146

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2018 First official language - English 9 399
2018 First official language - French 11 146

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2018 First official language - English 47 399
2018 First official language - French 43 146

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2018 First official language - English 57 399
2018 First official language - French 39 146

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic
(%)
Total responses
2018 First official language - English 4 399
2018 First official language - French 5 146

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic
(%)
Total responses
2018 First official language - English 15 399
2018 First official language - French 13 146

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 17 21 21 10 8 18 4 49 23 3295
2018 First official language - French 11 23 22 9 8 22 5 46 23 1190
2017 First official language - English 16 20 20 10 10 19 6 48 26 3417
2017 First official language - French 12 23 19 9 8 23 6 50 23 1388
2014 First official language - English 19 21 19 9 9 19 5 52 23 3730
2014 First official language - French 13 23 20 10 6 21 8 50 22 1413

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 29 33 18 9 5 5 1 67 14 3295
2018 First official language - French 21 42 19 8 5 5 0 66 14 1187
2017 First official language - English 28 31 17 9 6 7 1 65 17 3416
2017 First official language - French 20 42 18 7 5 8 1 67 13 1387
2014 First official language - English 32 32 17 7 6 6 1 68 13 3729
2014 First official language - French 23 40 18 7 4 7 0 68 12 1412
2011 First official language - English 31 36 15 8 5 4 0 70 14 3868
2011 First official language - French 28 43 15 6 3 5 0 75 10 1303

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 8 92 3292
2018 First official language - French 8 92 1193

Question 56a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic
(%)
Total responses
2018 First official language - English 36 282
2018 First official language - French 20 97

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic
(%)
Total responses
2018 First official language - English 78 282
2018 First official language - French 87 97

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2018 First official language - English 9 282
2018 First official language - French 8 97

Question 57a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic
(%)
Total responses
2018 First official language - English 28 281
2018 First official language - French 32 96

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic
(%)
Total responses
2018 First official language - English 25 281
2018 First official language - French 27 96

Question 57c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic
(%)
Total responses
2018 First official language - English 20 281
2018 First official language - French 12 96

Question 57d. Please indicate the type of discrimination you experienced. Religion

Survey year Demographic
(%)
Total responses
2018 First official language - English 10 281
2018 First official language - French 11 96

Question 57e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic
(%)
Total responses
2018 First official language - English 29 281
2018 First official language - French 21 96

Question 57f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic
(%)
Total responses
2018 First official language - English 33 281
2018 First official language - French 15 96

Question 57j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic
(%)
Total responses
2018 First official language - English 14 281
2018 First official language - French 18 96

Question 57l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic
(%)
Total responses
2018 First official language - English 14 281
2018 First official language - French 6 96

Question 57n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic
(%)
Total responses
2018 First official language - English 14 281
2018 First official language - French 23 96

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2018 First official language - English 22 282
2018 First official language - French 27 97

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic
(%)
Total responses
2018 First official language - English 13 282
2018 First official language - French 15 97

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic
(%)
Total responses
2018 First official language - English 14 282
2018 First official language - French 22 97

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2018 First official language - English 5 282
2018 First official language - French 7 97

Question 58g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2018 First official language - English 8 282
2018 First official language - French 5 97

Question 58h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic
(%)
Total responses
2018 First official language - English 8 282
2018 First official language - French 9 97

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic
(%)
Total responses
2018 First official language - English 56 282
2018 First official language - French 44 97

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.

Survey year Demographic
(%)
Total responses
2018 First official language - English 4 268
2018 First official language - French 9 90

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2018 First official language - English 18 268
2018 First official language - French 10 90

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.

Survey year Demographic
(%)
Total responses
2018 First official language - English 3 268
2018 First official language - French 6 90

Question 59f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2018 First official language - English 3 268
2018 First official language - French 6 90

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2018 First official language - English 8 268
2018 First official language - French 11 90

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.

Survey year Demographic
(%)
Total responses
2018 First official language - English 7 268
2018 First official language - French 6 90

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2018 First official language - English 26 268
2018 First official language - French 22 90

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2018 First official language - English 4 268
2018 First official language - French 9 90

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2018 First official language - English 45 268
2018 First official language - French 37 90

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2018 First official language - English 63 268
2018 First official language - French 53 90

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other

Survey year Demographic
(%)
Total responses
2018 First official language - English 13 268
2018 First official language - French 13 90

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 20 21 24 5 4 23 4 55 12 3296
2018 First official language - French 12 24 24 5 3 27 5 53 11 1193
2017 First official language - English 19 18 22 4 4 26 6 55 12 3412
2017 First official language - French 13 23 20 4 3 32 5 57 11 1388
2014 First official language - English 21 18 22 4 4 26 6 58 11 3731
2014 First official language - French 13 25 19 4 3 30 7 60 11 1411

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 31 33 20 5 3 7 1 70 9 3293
2018 First official language - French 21 43 21 4 3 8 1 70 8 1194
2017 First official language - English 33 30 18 5 4 10 1 71 9 3409
2017 First official language - French 22 41 17 5 3 12 1 72 9 1387
2014 First official language - English 35 31 17 4 3 9 1 74 8 3728
2014 First official language - French 24 41 16 4 2 12 1 74 7 1410
2011 First official language - English 36 36 14 4 3 6 0 77 8 3868
2011 First official language - French 30 45 15 4 1 6 0 79 5 1303
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 55 26 10 4 5 1 0 81 9 3280
2018 First official language - French 43 35 11 5 5 1 0 78 10 1187
2017 First official language - English 54 24 10 5 5 2 0 79 11 3416
2017 First official language - French 44 33 12 6 4 1 0 78 10 1388

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 32 41 14 7 3 2 0 74 11 3287
2018 First official language - French 25 47 17 7 3 1 0 73 10 1186
2017 First official language - English 30 41 14 8 5 2 0 73 13 3412
2017 First official language - French 24 44 19 7 3 3 0 70 10 1385

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 23 36 17 14 8 1 0 59 23 3286
2018 First official language - French 16 38 23 14 9 1 0 54 23 1195
2017 First official language - English 20 37 16 14 10 1 0 58 25 3413
2017 First official language - French 13 38 23 15 9 1 0 52 24 1385

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 14 28 25 14 18 0 1 43 32 3299
2018 First official language - French 11 21 24 20 23 0 1 33 43 1190
2017 First official language - English 18 26 22 15 17 0 1 45 33 3411
2017 First official language - French 11 18 22 17 29 0 2 30 48 1389

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 18 29 27 15 11 0 0 47 26 3290
2018 First official language - French 12 24 33 19 11 0 0 36 31 1192
2017 First official language - English 20 29 24 15 11 0 1 50 26 3413
2017 First official language - French 11 27 33 18 11 0 0 38 29 1384

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 27 33 22 10 6 0 1 61 17 3277
2018 First official language - French 15 30 30 16 8 0 1 46 24 1186
2017 First official language - English 28 33 19 11 6 1 3 63 17 3405
2017 First official language - French 16 30 29 15 8 1 2 47 24 1377

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 17 24 23 17 17 0 1 41 35 3281
2018 First official language - French 13 21 25 20 20 0 1 35 40 1183
2017 First official language - English 18 24 22 17 15 1 2 44 33 3416
2017 First official language - French 14 22 25 22 15 1 1 36 38 1385

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 45 27 13 6 5 0 5 75 11 3282
2018 First official language - French 36 25 18 7 7 0 8 66 15 1184
2017 First official language - English 43 26 13 6 4 0 7 75 11 3407
2017 First official language - French 33 28 17 8 6 1 7 66 16 1379

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 26 30 22 12 10 0 0 56 22 3285
2018 First official language - French 23 27 26 11 13 0 1 50 24 1189
2017 First official language - English 25 32 23 12 8 0 0 57 20 3404
2017 First official language - French 21 28 26 15 10 0 0 49 25 1384

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 23 36 24 10 5 1 1 60 16 3292
2018 First official language - French 18 35 28 13 5 0 1 54 18 1186
2017 First official language - English 26 34 22 10 6 1 1 61 16 3396
2017 First official language - French 21 33 25 14 5 1 1 56 19 1384

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 20 33 25 14 7 1 1 53 21 3292
2018 First official language - French 14 29 30 18 8 0 1 44 26 1184
2017 First official language - English 20 33 23 13 8 1 1 54 22 3398
2017 First official language - French 16 29 29 16 8 1 1 46 24 1384

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 24 33 22 13 7 0 1 57 20 3286
2018 First official language - French 17 32 27 16 7 0 1 49 24 1186
2017 First official language - English 24 34 20 12 8 0 1 59 20 3402
2017 First official language - French 18 34 25 13 7 1 1 54 21 1383

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 24 31 23 13 8 0 0 55 22 3273
2018 First official language - French 19 28 26 16 9 0 1 48 26 1184
2017 First official language - English 26 32 21 11 8 1 1 59 19 3393
2017 First official language - French 19 34 25 12 8 0 2 54 20 1381

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 48 28 14 6 3 0 1 77 9 3278
2018 First official language - French 42 28 14 8 5 0 2 72 14 1179
2017 First official language - English 53 26 11 5 3 0 1 80 8 3415
2017 First official language - French 48 26 14 7 2 0 2 76 10 1387

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 67 17 8 3 2 1 3 87 5 3282
2018 First official language - French 60 22 8 3 2 1 5 86 5 1182

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 67 15 7 4 4 1 2 84 9 3281
2018 First official language - French 63 16 7 5 6 0 3 82 11 1185
2017 First official language - English 68 16 6 4 4 1 2 86 8 3412
2017 First official language - French 62 17 7 6 5 1 3 82 11 1388

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 46 31 13 5 3 0 1 79 9 3287
2018 First official language - French 48 27 13 6 5 0 1 75 11 1188
2017 First official language - English 51 30 10 5 3 0 1 82 8 3401
2017 First official language - French 46 28 13 7 4 0 2 76 11 1388

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 50 25 12 7 6 0 1 75 12 3285
2018 First official language - French 50 24 11 8 7 0 1 75 14 1183
2017 First official language - English 54 23 10 6 5 0 1 78 11 3403
2017 First official language - French 52 21 11 8 6 0 3 75 14 1388

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 48 14 6 3 1 0 29 87 5 3269
2018 First official language - French 49 11 5 3 2 0 30 85 7 1178
2017 First official language - English 51 14 5 2 1 0 26 88 5 3411
2017 First official language - French 46 14 6 3 2 1 29 85 6 1382

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 57 24 9 3 2 0 5 85 5 3278
2018 First official language - French 60 20 10 3 1 0 5 85 5 1181
2017 First official language - English 59 22 8 2 1 1 6 87 4 3392
2017 First official language - French 58 22 8 4 1 0 6 86 5 1381

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 55 20 8 6 8 0 3 78 14 3290
2018 First official language - French 64 15 8 4 5 0 3 82 10 1187
2017 First official language - English 55 21 9 5 6 1 3 79 12 3408
2017 First official language - French 60 18 8 4 5 0 4 81 10 1387

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 45 32 14 4 2 0 2 79 7 3284
2018 First official language - French 45 32 16 4 2 0 2 78 6 1185
2017 First official language - English 48 32 11 4 2 0 2 82 6 3405
2017 First official language - French 43 31 16 5 2 0 2 76 8 1387

Question 63. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 12 33 36 14 5 0 0 45 19 3302
2018 First official language - French 9 29 42 16 4 0 0 38 20 1194
2017 First official language - English 11 31 39 13 6 0 0 42 19 3419
2017 First official language - French 8 28 43 16 5 0 0 36 21 1390

Question 64. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 10 19 40 22 8 0 0 31 29 3262
2018 First official language - French 7 20 39 23 10 0 0 34 27 1192
2017 First official language - English 9 19 42 22 8 0 1 30 28 3404
2017 First official language - French 5 19 42 23 11 0 0 34 25 1386
Top of Page

Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 25 29 22 11 10 2 0 25 75 3302
2018 First official language - French 19 26 25 15 13 1 1 19 81 1197
2017 First official language - English 24 27 22 12 12 3 0 25 75 3417
2017 First official language - French 18 24 25 15 15 2 1 19 81 1388

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay

Survey year Demographic
(%)
Total responses
2018 First official language - English 20 2423
2018 First official language - French 19 955
2017 First official language - English 19 2456
2017 First official language - French 20 1097

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 First official language - English 31 2423
2018 First official language - French 34 955
2017 First official language - English 30 2456
2017 First official language - French 34 1097

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 First official language - English 19 2423
2018 First official language - French 26 955
2017 First official language - English 15 2456
2017 First official language - French 23 1097

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2018 First official language - English 53 2423
2018 First official language - French 54 955
2017 First official language - English 56 2456
2017 First official language - French 59 1097

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2018 First official language - English 7 2423
2018 First official language - French 12 955
2017 First official language - English 6 2456
2017 First official language - French 12 1097

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay

Survey year Demographic
(%)
Total responses
2018 First official language - English 23 2423
2018 First official language - French 27 955

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other

Survey year Demographic
(%)
Total responses
2018 First official language - English 35 2423
2018 First official language - French 37 955
2017 First official language - English 36 2456
2017 First official language - French 37 1097

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2018 First official language - English 5 40 19 11 6 19 2319
2018 First official language - French 4 35 18 13 7 23 930
2017 First official language - English 5 46 20 12 4 13 2421
2017 First official language - French 4 41 20 12 6 19 1079

Question 70. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 40 60 2405
2018 First official language - French 31 69 947

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 39 19 15 9 10 1 7 63 21 3281
2018 First official language - French 33 18 17 11 10 1 10 57 24 1194

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 12 24 18 19 21 1 5 38 43 2410
2018 First official language - French 6 22 20 21 22 1 8 31 47 953
2017 First official language - English 10 24 15 18 24 2 7 37 46 2469
2017 First official language - French 7 17 17 19 28 2 10 27 54 1100

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 5 14 17 21 36 2 5 20 61 2415
2018 First official language - French 2 13 17 24 38 1 5 16 66 953
2017 First official language - English 3 12 13 18 47 2 5 16 70 2468
2017 First official language - French 3 8 13 22 47 1 6 12 74 1098
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