2018 Public Service Employee Survey Results by Theme for Canadian Food Inspection Agency by Question 81. In total, how many years have you been working in your current department or agency?

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 35 41 14 7 3 0 0 77 10 864
2018 3 to 10 years in current department or agency 27 45 13 10 5 0 0 72 16 1500
2018 11 to 20 years in current department or agency 26 45 13 10 6 0 0 71 15 1597
2018 More than 20 years in current department or agency 32 47 9 7 5 0 0 79 12 418
2017 Less than 3 years in current department or agency 37 43 10 5 5 0 0 80 10 901
2017 3 to 10 years in current department or agency 29 45 11 9 5 0 0 75 14 1813
2017 11 to 20 years in current department or agency 29 45 12 9 5 0 0 74 14 1630
2017 More than 20 years in current department or agency 30 43 13 9 4 0 0 73 14 353
2014 Less than 3 years in current department or agency 37 45 9 5 4 0 0 83 9 732
2014 3 to 10 years in current department or agency 27 47 12 8 6 0 0 74 14 2496
2014 11 to 20 years in current department or agency 27 47 12 9 5 0 0 74 14 1360
2014 More than 20 years in current department or agency 27 48 14 7 4 0 0 75 12 457

Question 9. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 39 37 11 10 3 0 0 77 13 867
2018 3 to 10 years in current department or agency 24 37 15 14 10 0 0 61 24 1508
2018 11 to 20 years in current department or agency 22 38 16 14 9 0 0 60 24 1600
2018 More than 20 years in current department or agency 23 43 14 12 9 0 0 65 21 417
2017 Less than 3 years in current department or agency 37 41 11 7 4 0 0 79 10 902
2017 3 to 10 years in current department or agency 24 38 16 13 10 0 0 62 22 1808
2017 11 to 20 years in current department or agency 21 38 16 15 10 0 0 59 25 1628
2017 More than 20 years in current department or agency 19 38 14 16 12 1 0 58 28 352

Question 10. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 52 33 10 3 2 0 0 85 5 862
2018 3 to 10 years in current department or agency 48 36 9 5 2 0 0 84 7 1495
2018 11 to 20 years in current department or agency 46 39 9 4 2 0 0 85 5 1597
2018 More than 20 years in current department or agency 53 34 8 3 2 0 0 87 5 416
2017 Less than 3 years in current department or agency 53 34 8 3 1 0 0 88 4 901
2017 3 to 10 years in current department or agency 51 36 9 3 2 0 0 86 4 1808
2017 11 to 20 years in current department or agency 50 37 8 3 2 0 0 87 5 1622
2017 More than 20 years in current department or agency 49 39 8 3 1 0 0 88 4 352
2014 Less than 3 years in current department or agency 64 29 6 1 1 0 0 93 2 732
2014 3 to 10 years in current department or agency 59 30 8 2 1 0 0 89 3 2493
2014 11 to 20 years in current department or agency 58 31 7 3 1 0 0 89 4 1361
2014 More than 20 years in current department or agency 60 30 5 2 2 0 0 90 4 457

Question 14. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 44 38 10 5 2 0 0 83 7 869
2018 3 to 10 years in current department or agency 34 44 11 7 4 0 0 77 11 1510
2018 11 to 20 years in current department or agency 32 45 13 7 3 0 0 77 10 1601
2018 More than 20 years in current department or agency 36 47 9 5 3 0 0 83 7 419
2017 Less than 3 years in current department or agency 48 35 9 5 3 0 0 83 8 902
2017 3 to 10 years in current department or agency 37 41 11 7 3 0 0 79 10 1804
2017 11 to 20 years in current department or agency 35 44 11 7 3 0 0 79 10 1620
2017 More than 20 years in current department or agency 34 45 10 7 3 0 0 80 10 350
2014 Less than 3 years in current department or agency 50 37 7 3 2 0 0 88 5 732
2014 3 to 10 years in current department or agency 38 43 10 5 3 0 0 81 9 2496
2014 11 to 20 years in current department or agency 39 41 11 6 3 0 0 79 9 1361
2014 More than 20 years in current department or agency 38 45 10 4 3 0 0 83 7 456

Question 43. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 47 32 12 7 3 0 0 79 9 869
2018 3 to 10 years in current department or agency 26 32 21 12 9 1 0 59 20 1512
2018 11 to 20 years in current department or agency 22 36 21 12 8 1 0 58 20 1603
2018 More than 20 years in current department or agency 22 35 24 12 6 1 0 58 18 419
2017 Less than 3 years in current department or agency 50 29 13 4 3 1 0 80 7 901
2017 3 to 10 years in current department or agency 27 35 19 11 7 0 0 63 19 1808
2017 11 to 20 years in current department or agency 22 35 21 13 8 1 0 58 21 1630
2017 More than 20 years in current department or agency 23 32 21 15 9 1 0 55 24 351
2014 Less than 3 years in current department or agency 46 34 11 6 3 0 0 80 9 731
2014 3 to 10 years in current department or agency 26 39 18 11 6 1 0 65 17 2495
2014 11 to 20 years in current department or agency 24 35 20 11 8 1 0 60 19 1362
2014 More than 20 years in current department or agency 18 39 19 12 11 1 0 58 23 457

Question 44. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 46 34 11 6 2 0 0 80 9 868
2018 3 to 10 years in current department or agency 24 36 18 14 8 0 0 60 22 1511
2018 11 to 20 years in current department or agency 21 37 20 14 7 0 0 58 21 1595
2018 More than 20 years in current department or agency 21 40 21 12 6 0 0 61 18 417
2017 Less than 3 years in current department or agency 48 31 12 5 3 1 0 80 8 902
2017 3 to 10 years in current department or agency 25 37 18 13 7 0 0 62 19 1809
2017 11 to 20 years in current department or agency 22 36 19 15 8 0 0 58 23 1631
2017 More than 20 years in current department or agency 21 36 18 16 9 0 0 57 25 352
2014 Less than 3 years in current department or agency 44 36 11 5 4 0 0 80 9 731
2014 3 to 10 years in current department or agency 24 41 17 12 6 0 0 65 17 2494
2014 11 to 20 years in current department or agency 24 37 18 14 7 0 0 62 21 1361
2014 More than 20 years in current department or agency 18 40 19 12 10 0 0 58 23 457

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 31 24 20 15 6 3 0 57 22 872
2018 3 to 10 years in current department or agency 23 22 21 16 15 3 0 47 32 1510
2018 11 to 20 years in current department or agency 21 27 23 16 11 3 0 49 27 1604
2018 More than 20 years in current department or agency 24 30 24 10 7 2 1 56 18 418
2017 Less than 3 years in current department or agency 36 21 19 11 8 5 0 60 20 902
2017 3 to 10 years in current department or agency 23 26 19 15 11 5 1 52 28 1810
2017 11 to 20 years in current department or agency 22 27 20 15 11 5 0 52 27 1628
2017 More than 20 years in current department or agency 29 24 20 12 9 5 2 57 22 351
2014 Less than 3 years in current department or agency 33 24 20 10 8 5 1 60 19 731
2014 3 to 10 years in current department or agency 22 28 19 14 11 5 0 53 26 2496
2014 11 to 20 years in current department or agency 23 29 20 13 10 5 0 55 24 1362
2014 More than 20 years in current department or agency 23 31 25 9 8 5 1 56 17 457
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 55 28 9 5 2 2 0 85 6 868
2018 3 to 10 years in current department or agency 40 33 12 8 6 1 1 74 14 1504
2018 11 to 20 years in current department or agency 39 33 13 7 5 1 0 74 13 1602
2018 More than 20 years in current department or agency 42 35 13 4 5 1 0 77 9 417
2017 Less than 3 years in current department or agency 54 28 9 4 3 2 1 84 7 902
2017 3 to 10 years in current department or agency 40 33 12 8 5 1 0 75 13 1810
2017 11 to 20 years in current department or agency 38 34 12 8 6 2 0 74 14 1631
2017 More than 20 years in current department or agency 35 38 11 8 6 2 0 74 14 351
2014 Less than 3 years in current department or agency 55 26 8 6 3 2 1 82 9 731
2014 3 to 10 years in current department or agency 42 31 13 7 5 1 0 74 13 2496
2014 11 to 20 years in current department or agency 39 33 13 9 5 2 0 73 14 1361
2014 More than 20 years in current department or agency 36 35 15 7 5 1 1 72 13 457

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 52 29 9 7 2 0 0 82 9 866
2018 3 to 10 years in current department or agency 39 34 11 10 6 0 0 73 16 1502
2018 11 to 20 years in current department or agency 37 36 12 9 6 1 0 74 14 1599
2018 More than 20 years in current department or agency 39 41 10 7 3 0 0 80 11 418
2017 Less than 3 years in current department or agency 53 28 8 6 2 1 0 83 9 902
2017 3 to 10 years in current department or agency 38 37 10 10 6 0 0 74 16 1807
2017 11 to 20 years in current department or agency 37 35 11 11 6 0 0 73 16 1629
2017 More than 20 years in current department or agency 32 37 13 11 7 0 0 69 18 353
2014 Less than 3 years in current department or agency 51 30 8 7 4 0 0 81 11 732
2014 3 to 10 years in current department or agency 40 34 11 10 5 1 0 74 15 2494
2014 11 to 20 years in current department or agency 38 35 10 10 6 1 0 74 16 1361
2014 More than 20 years in current department or agency 35 38 11 9 6 0 0 74 15 456

Question 26. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 56 26 10 4 4 0 0 82 8 867
2018 3 to 10 years in current department or agency 43 29 12 9 7 0 0 73 16 1509
2018 11 to 20 years in current department or agency 41 32 12 8 6 0 0 73 14 1603
2018 More than 20 years in current department or agency 45 34 10 6 6 0 0 79 12 416
2017 Less than 3 years in current department or agency 58 24 8 5 4 0 0 83 9 900
2017 3 to 10 years in current department or agency 43 31 11 8 6 0 0 74 14 1808
2017 11 to 20 years in current department or agency 44 29 11 8 8 0 0 73 16 1630
2017 More than 20 years in current department or agency 41 33 12 8 6 0 0 74 14 349
2014 Less than 3 years in current department or agency 55 27 8 5 4 0 1 83 9 732
2014 3 to 10 years in current department or agency 45 30 11 7 6 0 0 75 13 2493
2014 11 to 20 years in current department or agency 43 30 12 9 6 0 0 73 15 1361
2014 More than 20 years in current department or agency 40 32 14 7 7 1 0 73 14 457

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 40 31 12 5 3 8 1 78 9 870
2018 3 to 10 years in current department or agency 20 30 20 14 11 7 0 53 26 1513
2018 11 to 20 years in current department or agency 16 32 21 14 10 8 0 51 26 1606
2018 More than 20 years in current department or agency 14 31 27 13 8 7 0 49 23 420
2017 Less than 3 years in current department or agency 39 34 10 6 3 8 1 79 9 901
2017 3 to 10 years in current department or agency 19 33 19 12 10 7 0 56 24 1813
2017 11 to 20 years in current department or agency 15 30 21 16 11 7 0 49 29 1629
2017 More than 20 years in current department or agency 17 29 19 14 12 9 0 51 28 352
2014 Less than 3 years in current department or agency 40 29 10 7 4 10 1 77 12 731
2014 3 to 10 years in current department or agency 22 35 17 10 7 8 0 62 19 2495
2014 11 to 20 years in current department or agency 19 33 19 13 7 9 0 57 22 1359
2014 More than 20 years in current department or agency 15 38 18 10 11 8 0 58 22 457

Question 30. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 36 31 15 9 3 5 0 71 13 870
2018 3 to 10 years in current department or agency 17 28 22 17 14 2 0 46 32 1510
2018 11 to 20 years in current department or agency 13 30 23 18 13 2 0 44 32 1606
2018 More than 20 years in current department or agency 11 30 28 17 12 2 0 42 30 420
2017 Less than 3 years in current department or agency 39 32 13 8 4 4 1 74 12 903
2017 3 to 10 years in current department or agency 15 32 21 17 11 3 0 49 30 1811
2017 11 to 20 years in current department or agency 12 31 20 20 15 2 0 43 36 1630
2017 More than 20 years in current department or agency 14 29 18 20 15 3 0 44 36 352
2014 Less than 3 years in current department or agency 38 29 13 9 5 5 1 71 15 732
2014 3 to 10 years in current department or agency 18 34 20 17 9 2 0 53 26 2495
2014 11 to 20 years in current department or agency 16 32 21 18 12 2 0 49 30 1361
2014 More than 20 years in current department or agency 12 31 24 17 14 2 0 43 32 457

Question 31. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 25 29 19 14 5 8 1 59 21 868
2018 3 to 10 years in current department or agency 11 25 23 22 15 4 0 37 38 1510
2018 11 to 20 years in current department or agency 8 26 26 22 14 5 0 35 38 1597
2018 More than 20 years in current department or agency 6 27 30 21 13 4 0 34 35 419
2017 Less than 3 years in current department or agency 26 33 16 12 5 8 1 64 18 899
2017 3 to 10 years in current department or agency 11 28 22 21 13 5 0 41 36 1812
2017 11 to 20 years in current department or agency 7 27 22 23 16 4 0 36 41 1629
2017 More than 20 years in current department or agency 8 25 23 23 16 4 0 35 41 352
2014 Less than 3 years in current department or agency 26 34 15 10 7 8 1 65 19 730
2014 3 to 10 years in current department or agency 13 28 23 21 11 4 0 43 33 2490
2014 11 to 20 years in current department or agency 10 27 22 21 14 5 0 40 36 1360
2014 More than 20 years in current department or agency 7 26 24 22 16 4 0 35 40 457

Question 32. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 24 31 17 15 7 6 0 58 23 871
2018 3 to 10 years in current department or agency 11 27 20 22 17 2 0 39 40 1510
2018 11 to 20 years in current department or agency 8 30 22 23 14 2 0 39 39 1608
2018 More than 20 years in current department or agency 10 32 22 19 14 2 0 43 34 417
2017 Less than 3 years in current department or agency 25 36 14 13 6 6 1 65 20 903
2017 3 to 10 years in current department or agency 11 29 20 23 15 3 0 41 38 1812
2017 11 to 20 years in current department or agency 8 30 21 22 15 3 0 40 38 1626
2017 More than 20 years in current department or agency 9 31 23 17 16 3 0 42 34 349
2014 Less than 3 years in current department or agency 25 34 15 14 6 4 1 63 21 731
2014 3 to 10 years in current department or agency 12 32 20 21 13 3 0 45 34 2491
2014 11 to 20 years in current department or agency 12 31 19 20 15 3 0 45 36 1360
2014 More than 20 years in current department or agency 10 33 24 19 13 2 0 44 32 457
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 36 36 15 8 4 0 0 73 12 870
2018 3 to 10 years in current department or agency 21 33 17 17 11 0 0 55 28 1504
2018 11 to 20 years in current department or agency 18 37 18 16 11 0 0 55 27 1603
2018 More than 20 years in current department or agency 20 38 20 13 10 0 0 58 23 420
2017 Less than 3 years in current department or agency 34 39 15 9 3 1 0 73 12 902
2017 3 to 10 years in current department or agency 20 36 18 16 10 0 0 56 26 1812
2017 11 to 20 years in current department or agency 19 36 17 17 11 0 0 55 28 1630
2017 More than 20 years in current department or agency 18 36 20 14 12 1 0 54 26 353
2014 Less than 3 years in current department or agency 33 37 13 10 6 0 1 71 16 732
2014 3 to 10 years in current department or agency 19 35 20 16 10 0 0 54 27 2495
2014 11 to 20 years in current department or agency 19 34 19 17 12 0 0 52 28 1361
2014 More than 20 years in current department or agency 13 35 20 18 14 0 0 47 33 457

Question 7. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 36 39 12 10 3 0 0 75 13 871
2018 3 to 10 years in current department or agency 25 43 13 13 6 0 0 68 19 1511
2018 11 to 20 years in current department or agency 23 42 16 14 6 0 0 65 19 1604
2018 More than 20 years in current department or agency 23 44 17 10 5 0 0 68 15 420
2017 Less than 3 years in current department or agency 33 42 11 10 3 0 0 76 13 902
2017 3 to 10 years in current department or agency 25 44 13 13 5 0 0 69 18 1807
2017 11 to 20 years in current department or agency 23 44 14 14 5 0 0 67 19 1631
2017 More than 20 years in current department or agency 22 46 16 11 5 0 0 68 16 353

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 18 23 20 11 10 16 3 50 25 868
2018 3 to 10 years in current department or agency 11 21 20 20 18 9 2 36 42 1509
2018 11 to 20 years in current department or agency 10 26 21 19 13 8 3 40 36 1605
2018 More than 20 years in current department or agency 15 28 21 15 12 8 1 47 29 419
2017 Less than 3 years in current department or agency 16 21 17 13 8 21 4 50 28 900
2017 3 to 10 years in current department or agency 9 22 19 21 18 9 2 35 43 1808
2017 11 to 20 years in current department or agency 9 25 17 22 16 10 2 39 43 1631
2017 More than 20 years in current department or agency 8 25 20 19 14 11 3 39 38 351
2014 Less than 3 years in current department or agency 16 21 16 17 9 18 3 47 33 731
2014 3 to 10 years in current department or agency 9 23 19 21 16 9 2 36 42 2496
2014 11 to 20 years in current department or agency 10 28 19 19 14 8 2 42 37 1361
2014 More than 20 years in current department or agency 7 28 22 15 17 9 2 40 35 457

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 48 33 9 6 3 0 0 82 9 868
2018 3 to 10 years in current department or agency 36 35 12 10 6 0 0 71 17 1509
2018 11 to 20 years in current department or agency 33 37 13 9 7 0 0 70 17 1603
2018 More than 20 years in current department or agency 33 40 14 7 6 1 0 73 13 417
2017 Less than 3 years in current department or agency 47 31 11 7 3 1 0 79 10 902
2017 3 to 10 years in current department or agency 34 37 12 10 6 0 0 72 16 1813
2017 11 to 20 years in current department or agency 31 40 12 11 6 0 0 71 17 1632
2017 More than 20 years in current department or agency 30 39 13 11 6 0 0 69 17 353
2014 Less than 3 years in current department or agency 47 31 11 6 4 0 1 79 10 730
2014 3 to 10 years in current department or agency 36 35 13 10 6 0 0 71 16 2496
2014 11 to 20 years in current department or agency 31 37 13 12 6 0 0 69 18 1360
2014 More than 20 years in current department or agency 29 38 15 9 8 0 0 67 17 457

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 34 30 14 7 0 9 7 76 8 68
2018 3 to 10 years in current department or agency 25 32 16 13 5 4 6 63 19 296
2018 11 to 20 years in current department or agency 20 35 19 11 6 2 7 61 18 479
2018 More than 20 years in current department or agency 32 33 17 10 2 1 5 69 13 155
2017 Less than 3 years in current department or agency 31 29 16 8 1 7 8 71 11 88
2017 3 to 10 years in current department or agency 26 37 12 9 5 4 6 70 16 390
2017 11 to 20 years in current department or agency 23 39 14 11 7 3 3 66 19 485
2017 More than 20 years in current department or agency 27 42 15 9 5 1 1 71 14 123
2014 Less than 3 years in current department or agency 35 38 11 3 5 5 3 79 9 62
2014 3 to 10 years in current department or agency 27 36 13 10 5 4 7 70 16 461
2014 11 to 20 years in current department or agency 26 36 16 10 5 3 3 66 17 436
2014 More than 20 years in current department or agency 21 42 16 8 5 2 6 69 13 161

Job fit and development

Question 1. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 30 44 6 16 4 0 0 74 20 872
2018 3 to 10 years in current department or agency 19 44 10 18 8 0 0 63 26 1510
2018 11 to 20 years in current department or agency 16 46 11 19 8 0 0 62 27 1607
2018 More than 20 years in current department or agency 18 46 12 17 6 0 1 64 23 418
2017 Less than 3 years in current department or agency 31 40 9 14 5 0 0 71 20 903
2017 3 to 10 years in current department or agency 19 40 12 18 10 0 0 59 28 1812
2017 11 to 20 years in current department or agency 16 42 14 17 11 0 0 58 28 1628
2017 More than 20 years in current department or agency 20 38 15 17 10 0 0 58 27 351
2014 Less than 3 years in current department or agency 27 37 12 16 7 0 0 65 23 731
2014 3 to 10 years in current department or agency 17 39 13 20 11 0 0 56 31 2496
2014 11 to 20 years in current department or agency 17 40 11 21 11 0 0 58 31 1357
2014 More than 20 years in current department or agency 17 41 12 19 11 0 0 58 30 457

Question 2. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 36 42 11 8 3 0 0 78 11 868
2018 3 to 10 years in current department or agency 34 43 10 8 5 0 0 77 12 1508
2018 11 to 20 years in current department or agency 34 45 10 8 3 0 0 79 11 1602
2018 More than 20 years in current department or agency 41 41 11 5 2 0 0 82 7 418
2017 Less than 3 years in current department or agency 41 37 10 8 4 0 0 78 12 901
2017 3 to 10 years in current department or agency 38 40 10 7 4 0 0 79 11 1812
2017 11 to 20 years in current department or agency 37 42 10 7 4 0 0 79 11 1631
2017 More than 20 years in current department or agency 40 40 10 7 3 0 0 80 9 353
2014 Less than 3 years in current department or agency 41 38 10 7 3 0 0 79 10 732
2014 3 to 10 years in current department or agency 34 43 11 8 4 0 0 77 12 2493
2014 11 to 20 years in current department or agency 38 41 11 7 3 0 0 79 10 1360
2014 More than 20 years in current department or agency 37 46 9 5 3 0 0 83 8 456

Question 3. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 40 39 10 8 3 0 0 79 11 868
2018 3 to 10 years in current department or agency 39 41 8 8 4 0 0 80 12 1498
2018 11 to 20 years in current department or agency 39 43 8 7 3 0 0 82 10 1592
2018 More than 20 years in current department or agency 44 40 10 4 2 0 0 83 6 418
2017 Less than 3 years in current department or agency 45 36 8 6 4 0 0 81 11 900
2017 3 to 10 years in current department or agency 43 39 8 7 4 0 0 82 11 1813
2017 11 to 20 years in current department or agency 42 40 8 6 4 0 0 82 10 1631
2017 More than 20 years in current department or agency 47 37 7 5 3 0 0 85 9 353
2014 Less than 3 years in current department or agency 43 39 9 6 3 0 0 82 9 730
2014 3 to 10 years in current department or agency 40 39 9 7 5 0 0 79 12 2495
2014 11 to 20 years in current department or agency 45 39 7 7 3 0 0 84 10 1360
2014 More than 20 years in current department or agency 39 45 8 5 3 0 0 84 8 457

Question 37. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 26 34 16 12 8 3 1 63 21 862
2018 3 to 10 years in current department or agency 11 29 21 21 18 1 0 40 39 1508
2018 11 to 20 years in current department or agency 9 29 22 22 16 1 0 39 39 1601
2018 More than 20 years in current department or agency 10 33 23 19 13 1 0 44 33 419
2017 Less than 3 years in current department or agency 33 31 15 11 5 5 0 67 17 902
2017 3 to 10 years in current department or agency 13 31 18 21 14 1 0 45 36 1805
2017 11 to 20 years in current department or agency 10 34 21 19 15 1 0 44 35 1631
2017 More than 20 years in current department or agency 12 33 22 19 12 1 0 46 32 353
2014 Less than 3 years in current department or agency 26 35 15 12 7 4 0 64 20 732
2014 3 to 10 years in current department or agency 14 31 19 21 15 1 0 45 36 2492
2014 11 to 20 years in current department or agency 11 31 19 22 15 2 0 43 37 1362
2014 More than 20 years in current department or agency 11 33 22 17 14 2 0 45 32 455

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 25 30 14 14 11 4 2 58 27 867
2018 3 to 10 years in current department or agency 15 25 17 19 24 1 1 40 43 1509
2018 11 to 20 years in current department or agency 10 26 19 21 21 1 2 37 43 1600
2018 More than 20 years in current department or agency 14 23 19 20 19 1 4 39 41 418
2017 Less than 3 years in current department or agency 30 29 12 13 8 4 4 64 23 897
2017 3 to 10 years in current department or agency 16 28 15 19 20 2 1 45 40 1811
2017 11 to 20 years in current department or agency 12 29 15 20 21 2 1 43 41 1627
2017 More than 20 years in current department or agency 12 28 16 22 17 1 4 42 41 350
2014 Less than 3 years in current department or agency 26 27 14 14 13 4 2 56 29 732
2014 3 to 10 years in current department or agency 15 26 15 21 21 1 1 41 43 2496
2014 11 to 20 years in current department or agency 14 26 15 21 22 1 1 41 43 1361
2014 More than 20 years in current department or agency 12 25 20 20 20 2 2 38 41 457

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 32 41 13 9 4 0 0 73 13 869
2018 3 to 10 years in current department or agency 22 40 15 14 9 0 0 62 23 1504
2018 11 to 20 years in current department or agency 21 41 15 15 8 0 0 62 23 1593
2018 More than 20 years in current department or agency 25 42 12 11 10 0 0 67 20 419
2017 Less than 3 years in current department or agency 35 43 11 6 3 1 1 79 10 900
2017 3 to 10 years in current department or agency 25 43 13 12 7 0 0 68 19 1804
2017 11 to 20 years in current department or agency 24 40 14 15 7 0 0 64 22 1623
2017 More than 20 years in current department or agency 22 41 14 13 10 0 0 63 23 352
2014 Less than 3 years in current department or agency 27 42 12 11 7 0 1 70 18 732
2014 3 to 10 years in current department or agency 19 41 15 15 9 0 0 61 24 2496
2014 11 to 20 years in current department or agency 19 41 14 16 9 0 0 60 25 1361
2014 More than 20 years in current department or agency 18 40 13 19 11 0 0 58 30 457

Question 12. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 40 38 13 6 3 0 0 77 9 865
2018 3 to 10 years in current department or agency 27 36 16 12 8 0 0 64 20 1504
2018 11 to 20 years in current department or agency 25 39 17 11 8 0 0 64 19 1594
2018 More than 20 years in current department or agency 28 37 17 11 7 0 1 65 18 417
2017 Less than 3 years in current department or agency 41 36 13 6 3 0 1 77 9 902
2017 3 to 10 years in current department or agency 28 39 15 12 6 0 0 67 18 1805
2017 11 to 20 years in current department or agency 25 37 17 13 7 0 0 62 20 1623
2017 More than 20 years in current department or agency 26 38 14 12 9 0 0 65 21 351
2014 Less than 3 years in current department or agency 37 37 13 7 6 0 0 75 13 732
2014 3 to 10 years in current department or agency 27 37 16 11 8 0 0 65 19 2494
2014 11 to 20 years in current department or agency 25 39 16 12 8 0 0 64 20 1359
2014 More than 20 years in current department or agency 21 36 17 17 9 0 0 57 26 457

Question 13. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 37 40 12 8 3 0 0 77 11 867
2018 3 to 10 years in current department or agency 24 38 16 14 8 0 0 62 21 1505
2018 11 to 20 years in current department or agency 22 40 17 13 8 0 0 62 21 1601
2018 More than 20 years in current department or agency 28 38 16 13 5 0 0 67 17 420
2017 Less than 3 years in current department or agency 41 40 11 5 3 0 0 81 8 899
2017 3 to 10 years in current department or agency 27 39 17 11 6 0 0 66 17 1805
2017 11 to 20 years in current department or agency 24 39 17 13 6 0 0 63 20 1625
2017 More than 20 years in current department or agency 25 41 14 12 7 0 0 66 19 352
2014 Less than 3 years in current department or agency 39 40 10 6 4 0 0 80 11 732
2014 3 to 10 years in current department or agency 26 40 17 11 6 0 0 66 16 2496
2014 11 to 20 years in current department or agency 26 36 18 13 6 0 0 63 20 1360
2014 More than 20 years in current department or agency 21 41 20 10 8 0 0 63 18 457

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 26 39 18 8 3 5 0 69 11 869
2018 3 to 10 years in current department or agency 14 33 28 12 9 3 0 49 22 1510
2018 11 to 20 years in current department or agency 13 34 27 14 8 4 0 49 23 1606
2018 More than 20 years in current department or agency 15 38 26 12 6 3 0 55 19 419
2017 Less than 3 years in current department or agency 30 39 16 8 3 4 1 72 11 899
2017 3 to 10 years in current department or agency 16 36 24 13 7 4 0 54 21 1810
2017 11 to 20 years in current department or agency 13 35 24 14 9 4 0 51 25 1629
2017 More than 20 years in current department or agency 15 32 23 17 7 5 1 50 26 352

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 47 32 9 6 4 1 1 81 10 870
2018 3 to 10 years in current department or agency 37 34 12 10 7 0 0 71 17 1512
2018 11 to 20 years in current department or agency 32 37 13 11 7 0 0 69 18 1602
2018 More than 20 years in current department or agency 36 34 14 9 5 0 1 71 15 419
2017 Less than 3 years in current department or agency 51 31 8 5 3 1 1 83 9 899
2017 3 to 10 years in current department or agency 35 36 10 11 7 0 0 71 18 1810
2017 11 to 20 years in current department or agency 31 35 13 12 9 0 0 67 20 1629
2017 More than 20 years in current department or agency 33 35 15 10 8 0 0 68 17 353
2014 Less than 3 years in current department or agency 47 29 11 7 4 1 1 77 12 732
2014 3 to 10 years in current department or agency 35 34 12 11 8 0 0 69 19 2493
2014 11 to 20 years in current department or agency 29 38 12 12 8 0 0 67 20 1359
2014 More than 20 years in current department or agency 23 38 18 13 8 0 0 62 21 457

Question 15. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 52 27 14 4 2 1 0 80 6 872
2018 3 to 10 years in current department or agency 32 34 19 9 5 0 1 67 14 1512
2018 11 to 20 years in current department or agency 28 37 21 8 6 0 0 65 14 1605
2018 More than 20 years in current department or agency 28 32 19 11 8 0 0 61 20 420
2017 Less than 3 years in current department or agency 48 35 12 3 2 0 0 83 5 903
2017 3 to 10 years in current department or agency 32 39 18 7 4 0 1 71 11 1812
2017 11 to 20 years in current department or agency 26 39 20 9 5 0 1 66 14 1629
2017 More than 20 years in current department or agency 29 31 25 8 7 1 1 61 14 353
2014 Less than 3 years in current department or agency 46 33 13 4 2 0 1 81 6 732
2014 3 to 10 years in current department or agency 32 38 19 7 3 0 1 71 10 2496
2014 11 to 20 years in current department or agency 29 35 22 9 4 0 1 64 13 1361
2014 More than 20 years in current department or agency 22 37 27 8 6 0 0 59 14 457

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2018 Less than 3 years in current department or agency 30 29 41 872
2018 3 to 10 years in current department or agency 25 36 39 1518
2018 11 to 20 years in current department or agency 19 43 38 1603
2018 More than 20 years in current department or agency 27 43 30 418
2017 Less than 3 years in current department or agency 29 35 36 903
2017 3 to 10 years in current department or agency 23 40 37 1813
2017 11 to 20 years in current department or agency 18 46 36 1626
2017 More than 20 years in current department or agency 30 42 28 352
2014 Less than 3 years in current department or agency 27 40 34 732
2014 3 to 10 years in current department or agency 22 40 38 2495
2014 11 to 20 years in current department or agency 18 47 35 1361
2014 More than 20 years in current department or agency 24 48 28 457

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2018 Less than 3 years in current department or agency 1 33 26 5 29 6 257
2018 3 to 10 years in current department or agency 6 35 44 5 3 7 373
2018 11 to 20 years in current department or agency 22 31 34 5 1 7 295
2018 More than 20 years in current department or agency 75 11 6 4 1 2 112
2017 Less than 3 years in current department or agency 1 30 27 6 31 4 252
2017 3 to 10 years in current department or agency 7 46 33 7 2 6 429
2017 11 to 20 years in current department or agency 26 35 26 7 1 6 297
2017 More than 20 years in current department or agency 78 10 5 4 0 3 104
2014 Less than 3 years in current department or agency 3 30 28 12 9999 27 193
2014 3 to 10 years in current department or agency 4 45 31 12 9999 8 548
2014 11 to 20 years in current department or agency 29 34 18 12 9999 7 244
2014 More than 20 years in current department or agency 70 13 5 5 9999 5 110
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 48 42 6 2 1 0 0 90 3 869
2018 3 to 10 years in current department or agency 41 41 10 5 3 0 0 82 8 1511
2018 11 to 20 years in current department or agency 35 45 11 6 3 0 0 80 9 1604
2018 More than 20 years in current department or agency 39 41 11 7 3 0 0 79 10 420
2017 Less than 3 years in current department or agency 47 39 7 4 2 1 0 87 6 902
2017 3 to 10 years in current department or agency 35 44 11 7 3 0 0 78 10 1810
2017 11 to 20 years in current department or agency 34 43 12 7 4 1 0 77 11 1630
2017 More than 20 years in current department or agency 32 43 12 7 3 1 0 76 11 351
2014 Less than 3 years in current department or agency 46 40 8 4 2 1 0 86 6 732
2014 3 to 10 years in current department or agency 37 41 12 6 3 0 0 79 9 2494
2014 11 to 20 years in current department or agency 36 40 13 7 3 1 0 77 10 1360
2014 More than 20 years in current department or agency 32 42 14 9 2 1 0 75 11 457

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 34 46 11 7 2 1 0 81 8 867
2018 3 to 10 years in current department or agency 22 42 18 12 5 0 0 65 17 1504
2018 11 to 20 years in current department or agency 21 44 20 10 5 1 0 65 15 1602
2018 More than 20 years in current department or agency 22 46 19 9 3 0 0 68 13 418
2017 Less than 3 years in current department or agency 39 42 12 5 2 1 0 81 7 900
2017 3 to 10 years in current department or agency 22 46 17 9 5 1 0 68 14 1813
2017 11 to 20 years in current department or agency 22 43 19 9 6 1 0 66 16 1625
2017 More than 20 years in current department or agency 18 40 22 13 6 1 0 59 19 352
2014 Less than 3 years in current department or agency 37 44 9 6 2 1 0 82 8 732
2014 3 to 10 years in current department or agency 27 44 15 9 4 1 0 72 13 2495
2014 11 to 20 years in current department or agency 26 43 17 9 4 1 0 69 14 1361
2014 More than 20 years in current department or agency 20 43 20 10 5 1 0 64 15 457

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 6 18 31 26 16 1 2 43 25 869
2018 3 to 10 years in current department or agency 11 31 35 16 6 0 1 22 42 1507
2018 11 to 20 years in current department or agency 11 31 38 16 3 0 1 19 42 1602
2018 More than 20 years in current department or agency 11 33 38 14 4 0 0 18 44 412
2017 Less than 3 years in current department or agency 6 16 32 24 15 2 4 42 24 897
2017 3 to 10 years in current department or agency 11 26 38 15 7 1 2 23 37 1807
2017 11 to 20 years in current department or agency 11 28 38 15 6 1 2 21 40 1623
2017 More than 20 years in current department or agency 11 31 39 12 4 1 1 17 43 352
2014 Less than 3 years in current department or agency 5 18 37 21 14 2 2 37 25 731
2014 3 to 10 years in current department or agency 9 27 38 17 6 1 2 24 38 2492
2014 11 to 20 years in current department or agency 9 31 38 15 5 0 2 20 41 1357
2014 More than 20 years in current department or agency 10 33 41 13 3 0 1 15 44 455

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 9 17 22 27 21 2 2 50 27 870
2018 3 to 10 years in current department or agency 18 26 26 18 8 1 1 27 46 1509
2018 11 to 20 years in current department or agency 21 26 30 17 5 1 1 23 47 1596
2018 More than 20 years in current department or agency 17 33 29 14 5 1 1 19 51 412
2017 Less than 3 years in current department or agency 7 12 24 24 23 5 5 52 21 895
2017 3 to 10 years in current department or agency 16 22 30 17 10 1 2 29 40 1806
2017 11 to 20 years in current department or agency 18 26 30 15 7 1 2 23 46 1623
2017 More than 20 years in current department or agency 20 30 28 15 5 1 1 20 51 353
2014 Less than 3 years in current department or agency 9 14 25 24 20 6 3 48 25 727
2014 3 to 10 years in current department or agency 13 26 32 18 8 2 2 27 40 2491
2014 11 to 20 years in current department or agency 14 26 31 19 7 1 2 27 41 1354
2014 More than 20 years in current department or agency 17 26 35 15 5 1 0 20 44 457

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 10 21 27 20 14 4 4 37 34 870
2018 3 to 10 years in current department or agency 17 26 32 16 6 1 2 23 44 1503
2018 11 to 20 years in current department or agency 17 29 33 13 4 2 2 18 48 1600
2018 More than 20 years in current department or agency 16 32 33 12 3 2 1 16 50 410
2017 Less than 3 years in current department or agency 11 20 27 18 13 6 5 35 34 898
2017 3 to 10 years in current department or agency 15 24 33 16 7 2 3 24 41 1801
2017 11 to 20 years in current department or agency 18 26 33 13 5 2 3 19 47 1621
2017 More than 20 years in current department or agency 22 32 24 13 4 2 3 18 57 351
2014 Less than 3 years in current department or agency 10 22 28 16 15 3 5 34 35 726
2014 3 to 10 years in current department or agency 18 26 30 14 7 2 3 22 46 2490
2014 11 to 20 years in current department or agency 20 29 30 12 4 2 2 17 52 1351
2014 More than 20 years in current department or agency 25 34 27 10 3 1 1 13 60 453

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 3 7 23 34 28 1 3 65 10 863
2018 3 to 10 years in current department or agency 7 14 36 31 10 1 2 42 21 1503
2018 11 to 20 years in current department or agency 7 19 38 26 7 1 1 34 27 1591
2018 More than 20 years in current department or agency 10 18 44 23 4 0 1 27 28 411
2017 Less than 3 years in current department or agency 3 8 22 34 25 2 5 64 12 887
2017 3 to 10 years in current department or agency 6 15 34 30 11 1 3 43 22 1790
2017 11 to 20 years in current department or agency 9 17 36 25 9 1 2 36 27 1618
2017 More than 20 years in current department or agency 11 17 41 22 6 1 2 29 28 352
2014 Less than 3 years in current department or agency 4 7 25 33 26 3 3 62 11 726
2014 3 to 10 years in current department or agency 6 14 33 31 12 1 2 44 21 2487
2014 11 to 20 years in current department or agency 7 19 38 26 8 0 2 34 27 1352
2014 More than 20 years in current department or agency 10 23 38 23 4 0 1 27 34 453

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 10 15 26 25 19 2 4 47 26 868
2018 3 to 10 years in current department or agency 24 27 27 15 6 1 1 21 51 1510
2018 11 to 20 years in current department or agency 22 30 29 12 5 1 1 18 53 1605
2018 More than 20 years in current department or agency 22 33 32 10 3 0 1 13 55 414
2017 Less than 3 years in current department or agency 7 12 25 25 22 3 7 52 20 894
2017 3 to 10 years in current department or agency 20 25 29 15 8 1 2 24 46 1804
2017 11 to 20 years in current department or agency 21 29 32 12 5 1 2 17 51 1621
2017 More than 20 years in current department or agency 23 31 30 11 4 0 1 15 54 353
2014 Less than 3 years in current department or agency 13 16 26 20 19 3 3 42 31 729
2014 3 to 10 years in current department or agency 21 27 28 15 6 1 2 22 49 2491
2014 11 to 20 years in current department or agency 22 29 29 13 5 1 2 19 52 1351
2014 More than 20 years in current department or agency 21 37 29 10 2 0 0 13 58 456

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 8 13 23 27 22 4 3 53 22 868
2018 3 to 10 years in current department or agency 15 21 25 23 12 2 3 37 37 1501
2018 11 to 20 years in current department or agency 14 22 29 22 9 1 2 33 37 1597
2018 More than 20 years in current department or agency 11 26 31 21 8 1 2 30 38 412
2017 Less than 3 years in current department or agency 7 11 19 24 24 8 8 56 21 899
2017 3 to 10 years in current department or agency 11 18 29 23 14 2 3 39 30 1803
2017 11 to 20 years in current department or agency 11 21 28 23 11 1 4 36 34 1624
2017 More than 20 years in current department or agency 15 23 30 20 10 1 3 30 39 353
2014 Less than 3 years in current department or agency 7 10 20 26 25 8 5 58 19 728
2014 3 to 10 years in current department or agency 9 18 26 26 15 2 4 43 29 2492
2014 11 to 20 years in current department or agency 9 17 30 25 13 1 4 40 28 1354
2014 More than 20 years in current department or agency 13 20 29 26 8 1 2 36 34 456

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 8 17 27 23 17 5 3 43 27 873
2018 3 to 10 years in current department or agency 13 25 34 16 8 1 2 25 39 1504
2018 11 to 20 years in current department or agency 14 27 36 13 5 3 1 19 43 1599
2018 More than 20 years in current department or agency 17 31 35 11 3 1 1 15 49 410
2017 Less than 3 years in current department or agency 8 15 29 19 18 5 6 41 26 897
2017 3 to 10 years in current department or agency 14 22 33 16 9 2 3 26 38 1803
2017 11 to 20 years in current department or agency 15 25 36 13 6 3 3 20 42 1626
2017 More than 20 years in current department or agency 21 27 28 13 4 3 4 18 52 349
2014 Less than 3 years in current department or agency 9 18 27 19 17 5 5 41 30 730
2014 3 to 10 years in current department or agency 13 21 34 17 7 3 3 27 37 2491
2014 11 to 20 years in current department or agency 14 27 33 14 5 2 4 21 44 1357
2014 More than 20 years in current department or agency 18 30 32 11 4 3 1 16 51 456

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 45 32 9 8 5 1 0 78 13 865
2018 3 to 10 years in current department or agency 36 31 10 13 9 0 0 67 22 1509
2018 11 to 20 years in current department or agency 36 34 10 11 8 1 0 71 19 1599
2018 More than 20 years in current department or agency 43 35 7 8 6 0 0 79 15 417
2017 Less than 3 years in current department or agency 48 30 8 8 4 1 0 80 12 902
2017 3 to 10 years in current department or agency 37 32 10 13 7 0 0 69 21 1812
2017 11 to 20 years in current department or agency 38 34 10 11 7 1 0 72 18 1631
2017 More than 20 years in current department or agency 37 39 9 8 6 1 1 77 14 353
2014 Less than 3 years in current department or agency 54 26 5 8 6 1 1 80 14 732
2014 3 to 10 years in current department or agency 41 30 9 11 8 1 0 71 20 2495
2014 11 to 20 years in current department or agency 41 31 9 10 7 1 0 73 18 1360
2014 More than 20 years in current department or agency 40 35 8 10 7 0 1 76 17 455

Question 20. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 54 31 6 7 2 0 0 85 9 868
2018 3 to 10 years in current department or agency 41 37 8 9 5 0 0 78 14 1508
2018 11 to 20 years in current department or agency 39 40 9 8 4 0 0 79 11 1603
2018 More than 20 years in current department or agency 42 38 10 7 3 0 0 81 10 420
2017 Less than 3 years in current department or agency 52 32 7 7 2 0 0 84 9 899
2017 3 to 10 years in current department or agency 36 41 9 9 4 0 0 77 14 1808
2017 11 to 20 years in current department or agency 36 42 9 8 4 0 0 78 13 1626
2017 More than 20 years in current department or agency 35 46 9 7 3 0 0 81 11 351
2014 Less than 3 years in current department or agency 50 34 6 6 3 0 0 85 9 732
2014 3 to 10 years in current department or agency 38 40 10 8 4 0 0 78 12 2494
2014 11 to 20 years in current department or agency 38 43 8 8 3 0 0 81 11 1360
2014 More than 20 years in current department or agency 32 47 10 6 5 0 0 79 11 457

Question 21. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 46 37 11 4 2 1 0 84 6 869
2018 3 to 10 years in current department or agency 32 42 15 7 3 1 0 74 10 1510
2018 11 to 20 years in current department or agency 31 44 14 6 3 1 0 76 10 1604
2018 More than 20 years in current department or agency 32 44 14 7 2 0 0 77 9 419

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 50 32 11 3 2 2 0 84 5 869
2018 3 to 10 years in current department or agency 38 40 12 5 4 2 0 80 9 1511
2018 11 to 20 years in current department or agency 37 39 14 4 3 2 0 78 7 1606
2018 More than 20 years in current department or agency 39 43 12 4 1 1 0 83 5 419
2017 Less than 3 years in current department or agency 53 33 9 2 1 2 0 88 3 900
2017 3 to 10 years in current department or agency 36 40 14 4 3 2 0 78 7 1809
2017 11 to 20 years in current department or agency 35 38 17 3 4 3 1 75 7 1631
2017 More than 20 years in current department or agency 37 38 14 6 2 3 0 78 8 350
2014 Less than 3 years in current department or agency 57 29 8 3 1 2 0 88 4 732
2014 3 to 10 years in current department or agency 47 34 10 3 3 3 1 84 5 2495
2014 11 to 20 years in current department or agency 44 35 13 3 2 3 0 81 5 1362
2014 More than 20 years in current department or agency 38 37 14 4 3 3 0 78 7 457

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 53 34 7 4 1 0 0 87 6 870
2018 3 to 10 years in current department or agency 35 41 13 7 3 1 0 77 10 1511
2018 11 to 20 years in current department or agency 33 42 13 7 3 1 0 77 10 1606
2018 More than 20 years in current department or agency 34 45 12 7 1 1 0 80 8 417
2017 Less than 3 years in current department or agency 53 34 7 3 1 2 0 88 4 901
2017 3 to 10 years in current department or agency 34 44 12 6 3 2 0 79 9 1810
2017 11 to 20 years in current department or agency 30 43 15 6 4 2 0 75 10 1629
2017 More than 20 years in current department or agency 30 43 13 9 3 3 0 75 12 352
2014 Less than 3 years in current department or agency 58 31 6 3 1 1 0 90 4 732
2014 3 to 10 years in current department or agency 42 38 10 5 3 2 0 81 8 2494
2014 11 to 20 years in current department or agency 38 39 13 6 3 2 0 78 9 1362
2014 More than 20 years in current department or agency 32 42 14 6 3 2 0 76 10 457

Question 42. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 58 32 6 3 1 0 0 90 4 867
2018 3 to 10 years in current department or agency 39 39 12 5 4 0 0 78 10 1512
2018 11 to 20 years in current department or agency 34 41 13 8 4 0 0 75 12 1602
2018 More than 20 years in current department or agency 35 41 14 6 4 0 0 76 10 418
2017 Less than 3 years in current department or agency 62 29 5 2 1 0 0 92 3 903
2017 3 to 10 years in current department or agency 38 41 10 6 4 0 0 79 10 1808
2017 11 to 20 years in current department or agency 32 42 12 10 4 0 0 74 14 1630
2017 More than 20 years in current department or agency 34 38 14 9 5 0 0 73 14 353
2014 Less than 3 years in current department or agency 63 28 5 2 2 0 0 91 4 732
2014 3 to 10 years in current department or agency 45 36 10 5 4 0 0 81 9 2495
2014 11 to 20 years in current department or agency 39 37 13 7 4 0 0 76 11 1358
2014 More than 20 years in current department or agency 29 44 14 7 6 0 0 74 12 457

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 27 33 16 10 5 6 4 67 16 870
2018 3 to 10 years in current department or agency 18 33 18 15 11 3 2 54 27 1511
2018 11 to 20 years in current department or agency 17 37 19 12 10 2 2 56 24 1603
2018 More than 20 years in current department or agency 21 38 18 11 8 4 0 61 20 419
2017 Less than 3 years in current department or agency 33 28 14 8 6 7 4 69 15 903
2017 3 to 10 years in current department or agency 22 31 17 14 10 3 3 57 25 1813
2017 11 to 20 years in current department or agency 21 33 17 15 9 3 2 57 25 1629
2017 More than 20 years in current department or agency 17 38 17 13 8 5 3 59 22 353
2014 Less than 3 years in current department or agency 37 29 11 9 5 5 3 72 16 732
2014 3 to 10 years in current department or agency 28 32 13 13 10 3 2 63 24 2495
2014 11 to 20 years in current department or agency 25 35 15 12 9 2 2 63 22 1359
2014 More than 20 years in current department or agency 22 38 16 12 8 1 2 62 21 456

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 38 37 10 8 4 2 1 78 12 868
2018 3 to 10 years in current department or agency 29 44 12 9 5 1 0 73 14 1510
2018 11 to 20 years in current department or agency 32 42 13 8 3 1 0 75 12 1603
2018 More than 20 years in current department or agency 35 40 14 7 3 1 0 76 10 416
2017 Less than 3 years in current department or agency 40 36 9 8 4 3 1 78 12 900
2017 3 to 10 years in current department or agency 35 41 11 8 4 1 0 77 11 1812
2017 11 to 20 years in current department or agency 33 42 11 7 4 2 1 77 12 1622
2017 More than 20 years in current department or agency 36 40 11 8 4 1 1 77 12 351
2014 Less than 3 years in current department or agency 47 33 8 6 3 2 1 82 10 731
2014 3 to 10 years in current department or agency 41 40 9 6 3 1 1 82 9 2496
2014 11 to 20 years in current department or agency 41 38 9 6 4 1 1 80 11 1362
2014 More than 20 years in current department or agency 35 42 10 5 5 2 0 79 11 457

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 40 38 14 4 2 2 0 80 6 865
2018 3 to 10 years in current department or agency 28 39 18 8 6 1 0 68 14 1503
2018 11 to 20 years in current department or agency 27 41 19 7 4 1 0 69 11 1597
2018 More than 20 years in current department or agency 29 38 22 6 4 0 0 68 10 418

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 25 29 17 11 7 9 2 60 20 866
2018 3 to 10 years in current department or agency 13 27 19 18 17 5 1 42 37 1509
2018 11 to 20 years in current department or agency 13 28 19 19 15 4 2 44 36 1606
2018 More than 20 years in current department or agency 16 32 19 13 13 4 2 51 28 415
2017 Less than 3 years in current department or agency 22 27 16 10 9 12 4 59 23 899
2017 3 to 10 years in current department or agency 14 27 16 19 16 6 1 44 38 1810
2017 11 to 20 years in current department or agency 15 29 17 17 16 4 1 46 35 1621
2017 More than 20 years in current department or agency 17 33 15 15 14 4 2 53 31 349
2014 Less than 3 years in current department or agency 25 25 15 14 10 9 3 56 27 731
2014 3 to 10 years in current department or agency 15 23 19 18 18 6 1 41 39 2495
2014 11 to 20 years in current department or agency 16 26 16 18 16 6 2 45 38 1362
2014 More than 20 years in current department or agency 18 32 17 15 14 3 1 52 31 457

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Less than 3 years in current department or agency 8 92 871
2018 3 to 10 years in current department or agency 15 85 1511
2018 11 to 20 years in current department or agency 14 86 1610
2018 More than 20 years in current department or agency 11 89 418

Question 49a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 64 74
2018 3 to 10 years in current department or agency 49 232
2018 11 to 20 years in current department or agency 43 227
2018 More than 20 years in current department or agency 54 45

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 45 74
2018 3 to 10 years in current department or agency 66 232
2018 11 to 20 years in current department or agency 60 227
2018 More than 20 years in current department or agency 52 45

Question 49c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 7 232
2018 11 to 20 years in current department or agency 12 227

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 0 74
2018 3 to 10 years in current department or agency 0 232

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 4 232
2018 11 to 20 years in current department or agency 4 227

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 11 74
2018 3 to 10 years in current department or agency 9 232
2018 11 to 20 years in current department or agency 12 227
2018 More than 20 years in current department or agency 16 45

Question 49g. From whom did you experience harassment on the job? Other

Survey year Demographic
(%)
Total responses
2018 11 to 20 years in current department or agency 5 227

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 49 74
2018 3 to 10 years in current department or agency 34 231
2018 11 to 20 years in current department or agency 37 227
2018 More than 20 years in current department or agency 46 45

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 39 74
2018 3 to 10 years in current department or agency 41 231
2018 11 to 20 years in current department or agency 45 227
2018 More than 20 years in current department or agency 33 45

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 39 74
2018 3 to 10 years in current department or agency 49 231
2018 11 to 20 years in current department or agency 42 227
2018 More than 20 years in current department or agency 44 45

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 44 74
2018 3 to 10 years in current department or agency 36 231
2018 11 to 20 years in current department or agency 41 227
2018 More than 20 years in current department or agency 39 45

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 27 74
2018 3 to 10 years in current department or agency 36 231
2018 11 to 20 years in current department or agency 39 227
2018 More than 20 years in current department or agency 33 45

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 56 74
2018 3 to 10 years in current department or agency 48 231
2018 11 to 20 years in current department or agency 49 227
2018 More than 20 years in current department or agency 45 45

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 33 74
2018 3 to 10 years in current department or agency 25 231
2018 11 to 20 years in current department or agency 31 227
2018 More than 20 years in current department or agency 31 45

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 0 74
2018 More than 20 years in current department or agency 0 45

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 6 231
2018 11 to 20 years in current department or agency 9 227

Question 50j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 11 74
2018 3 to 10 years in current department or agency 10 231
2018 11 to 20 years in current department or agency 17 227
2018 More than 20 years in current department or agency 11 45

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 42 74
2018 3 to 10 years in current department or agency 54 231
2018 11 to 20 years in current department or agency 49 227
2018 More than 20 years in current department or agency 47 45

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 31 74
2018 3 to 10 years in current department or agency 22 231
2018 11 to 20 years in current department or agency 28 227
2018 More than 20 years in current department or agency 29 45

Question 50m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 14 74
2018 3 to 10 years in current department or agency 16 231
2018 11 to 20 years in current department or agency 13 227
2018 More than 20 years in current department or agency 19 45

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 57 74
2018 3 to 10 years in current department or agency 53 232
2018 11 to 20 years in current department or agency 58 227
2018 More than 20 years in current department or agency 63 45

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 35 74
2018 3 to 10 years in current department or agency 28 232
2018 11 to 20 years in current department or agency 24 227
2018 More than 20 years in current department or agency 33 45

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 10 74
2018 3 to 10 years in current department or agency 8 232
2018 11 to 20 years in current department or agency 10 227
2018 More than 20 years in current department or agency 13 45

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 8 74
2018 3 to 10 years in current department or agency 19 232
2018 11 to 20 years in current department or agency 26 227
2018 More than 20 years in current department or agency 21 45

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 14 74
2018 3 to 10 years in current department or agency 13 232
2018 11 to 20 years in current department or agency 13 227
2018 More than 20 years in current department or agency 20 45

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 8 232
2018 11 to 20 years in current department or agency 11 227

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 10 232
2018 11 to 20 years in current department or agency 12 227

Question 51h. What action(s) did you take to address the harassment you experienced? Other

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 8 74
2018 3 to 10 years in current department or agency 9 232
2018 11 to 20 years in current department or agency 8 227
2018 More than 20 years in current department or agency 14 45

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 22 74
2018 3 to 10 years in current department or agency 28 232
2018 11 to 20 years in current department or agency 17 227
2018 More than 20 years in current department or agency 20 45

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 9 215
2018 11 to 20 years in current department or agency 11 203

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 16 215
2018 11 to 20 years in current department or agency 15 203

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 21 71
2018 3 to 10 years in current department or agency 6 215
2018 11 to 20 years in current department or agency 9 203
2018 More than 20 years in current department or agency 0 41

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 8 71
2018 3 to 10 years in current department or agency 8 215
2018 11 to 20 years in current department or agency 6 203
2018 More than 20 years in current department or agency 0 41

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 16 71
2018 3 to 10 years in current department or agency 14 215
2018 11 to 20 years in current department or agency 11 203
2018 More than 20 years in current department or agency 13 41

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 12 71
2018 3 to 10 years in current department or agency 10 215
2018 11 to 20 years in current department or agency 5 203
2018 More than 20 years in current department or agency 16 41

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 8 71
2018 3 to 10 years in current department or agency 7 215
2018 11 to 20 years in current department or agency 6 203
2018 More than 20 years in current department or agency 0 41

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 10 215
2018 11 to 20 years in current department or agency 9 203

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 8 71
2018 3 to 10 years in current department or agency 11 215
2018 11 to 20 years in current department or agency 15 203
2018 More than 20 years in current department or agency 13 41

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 24 71
2018 3 to 10 years in current department or agency 31 215
2018 11 to 20 years in current department or agency 29 203
2018 More than 20 years in current department or agency 24 41

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 8 215
2018 11 to 20 years in current department or agency 10 203

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 34 71
2018 3 to 10 years in current department or agency 49 215
2018 11 to 20 years in current department or agency 48 203
2018 More than 20 years in current department or agency 38 41

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 35 71
2018 3 to 10 years in current department or agency 55 215
2018 11 to 20 years in current department or agency 54 203
2018 More than 20 years in current department or agency 57 41

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 5 215
2018 11 to 20 years in current department or agency 4 203

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 15 71
2018 3 to 10 years in current department or agency 9 215
2018 11 to 20 years in current department or agency 18 203
2018 More than 20 years in current department or agency 15 41

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 21 19 17 6 3 27 8 61 13 869
2018 3 to 10 years in current department or agency 14 21 23 10 9 18 4 45 25 1511
2018 11 to 20 years in current department or agency 13 24 23 11 10 16 4 46 26 1603
2018 More than 20 years in current department or agency 15 25 21 12 6 17 3 50 23 419
2017 Less than 3 years in current department or agency 25 17 12 5 4 26 11 67 14 902
2017 3 to 10 years in current department or agency 14 21 22 10 10 18 5 45 26 1811
2017 11 to 20 years in current department or agency 11 23 21 11 11 19 5 44 28 1631
2017 More than 20 years in current department or agency 14 24 21 10 10 17 3 48 26 353
2014 Less than 3 years in current department or agency 26 17 14 5 4 23 10 64 14 732
2014 3 to 10 years in current department or agency 16 22 19 10 8 19 6 51 24 2495
2014 11 to 20 years in current department or agency 17 21 22 10 9 18 3 49 23 1362
2014 More than 20 years in current department or agency 14 27 21 11 10 14 3 50 26 457

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 38 32 14 4 2 9 1 77 7 866
2018 3 to 10 years in current department or agency 24 35 20 8 6 5 0 63 15 1512
2018 11 to 20 years in current department or agency 24 37 18 11 5 4 0 64 17 1602
2018 More than 20 years in current department or agency 27 40 20 8 3 2 0 68 11 419
2017 Less than 3 years in current department or agency 39 29 11 4 2 13 2 80 7 903
2017 3 to 10 years in current department or agency 23 36 19 9 7 6 0 63 17 1813
2017 11 to 20 years in current department or agency 21 35 19 11 7 7 1 61 19 1627
2017 More than 20 years in current department or agency 23 39 19 8 7 4 0 65 15 351
2014 Less than 3 years in current department or agency 40 32 12 4 2 8 1 79 7 731
2014 3 to 10 years in current department or agency 29 34 18 8 5 6 1 67 14 2494
2014 11 to 20 years in current department or agency 28 35 19 7 5 6 0 67 13 1362
2014 More than 20 years in current department or agency 26 36 19 7 8 5 0 65 15 457

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Less than 3 years in current department or agency 5 95 871
2018 3 to 10 years in current department or agency 10 90 1511
2018 11 to 20 years in current department or agency 9 91 1604
2018 More than 20 years in current department or agency 6 94 417

Question 56a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 51 45
2018 3 to 10 years in current department or agency 31 156
2018 11 to 20 years in current department or agency 30 145
2018 More than 20 years in current department or agency 20 25

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 78 156
2018 11 to 20 years in current department or agency 84 145

Question 56c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 0 45
2018 3 to 10 years in current department or agency 4 156

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 0 45
2018 3 to 10 years in current department or agency 0 156

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 4 156
2018 11 to 20 years in current department or agency 3 145

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 10 156
2018 11 to 20 years in current department or agency 7 145

Question 56g. From whom did you experience discrimination on the job? Other

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 6 156
2018 11 to 20 years in current department or agency 10 145

Question 57a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 27 45
2018 3 to 10 years in current department or agency 31 155
2018 11 to 20 years in current department or agency 29 145
2018 More than 20 years in current department or agency 25 24

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 27 155
2018 11 to 20 years in current department or agency 27 145

Question 57c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 23 155
2018 11 to 20 years in current department or agency 18 145

Question 57d. Please indicate the type of discrimination you experienced. Religion

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 10 155
2018 11 to 20 years in current department or agency 10 145

Question 57e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 28 45
2018 3 to 10 years in current department or agency 22 155
2018 11 to 20 years in current department or agency 26 145
2018 More than 20 years in current department or agency 50 24

Question 57f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 28 45
2018 3 to 10 years in current department or agency 26 155
2018 11 to 20 years in current department or agency 32 145
2018 More than 20 years in current department or agency 21 24

Question 57g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic
(%)
Total responses
2018 More than 20 years in current department or agency 0 24

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 0 45
2018 More than 20 years in current department or agency 0 24

Question 57i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 5 155
2018 11 to 20 years in current department or agency 4 145

Question 57j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 15 45
2018 3 to 10 years in current department or agency 15 155
2018 11 to 20 years in current department or agency 18 145
2018 More than 20 years in current department or agency 0 24

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 0 155
2018 More than 20 years in current department or agency 0 24

Question 57l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 12 155
2018 11 to 20 years in current department or agency 12 145

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 0 45
2018 More than 20 years in current department or agency 0 24

Question 57n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 16 45
2018 3 to 10 years in current department or agency 16 155
2018 11 to 20 years in current department or agency 16 145
2018 More than 20 years in current department or agency 30 24

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 27 156
2018 11 to 20 years in current department or agency 21 145

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 11 156
2018 11 to 20 years in current department or agency 17 145

Question 58c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 6 156
2018 More than 20 years in current department or agency 0 25

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 15 156
2018 11 to 20 years in current department or agency 22 145

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 6 156
2018 11 to 20 years in current department or agency 4 145

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 7 156
2018 11 to 20 years in current department or agency 7 145

Question 58g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 7 156
2018 11 to 20 years in current department or agency 8 145

Question 58h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 9 156
2018 11 to 20 years in current department or agency 7 145

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 56 45
2018 3 to 10 years in current department or agency 54 156
2018 11 to 20 years in current department or agency 47 145
2018 More than 20 years in current department or agency 64 25

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 5 146
2018 11 to 20 years in current department or agency 6 136

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 16 146
2018 11 to 20 years in current department or agency 15 136

Question 59c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.

Survey year Demographic
(%)
Total responses
2018 11 to 20 years in current department or agency 5 136
2018 More than 20 years in current department or agency 0 25

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 5 146
2018 More than 20 years in current department or agency 0 25

Question 59e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 0 43
2018 More than 20 years in current department or agency 0 25

Question 59f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 0 43
2018 3 to 10 years in current department or agency 5 146
2018 11 to 20 years in current department or agency 4 136
2018 More than 20 years in current department or agency 0 25

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 4 146
2018 More than 20 years in current department or agency 0 25

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 11 146
2018 11 to 20 years in current department or agency 7 136

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 7 146
2018 11 to 20 years in current department or agency 7 136

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 19 43
2018 3 to 10 years in current department or agency 31 146
2018 11 to 20 years in current department or agency 21 136
2018 More than 20 years in current department or agency 28 25

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 13 43
2018 3 to 10 years in current department or agency 6 146

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 33 43
2018 3 to 10 years in current department or agency 47 146
2018 11 to 20 years in current department or agency 41 136
2018 More than 20 years in current department or agency 47 25

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 4 146
2018 11 to 20 years in current department or agency 4 136

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 44 43
2018 3 to 10 years in current department or agency 59 146
2018 11 to 20 years in current department or agency 63 136
2018 More than 20 years in current department or agency 72 25

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 4 146
2018 11 to 20 years in current department or agency 6 136

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 11 146
2018 11 to 20 years in current department or agency 14 136

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 24 19 16 2 2 30 6 68 7 871
2018 3 to 10 years in current department or agency 16 21 27 6 4 22 5 51 13 1511
2018 11 to 20 years in current department or agency 15 23 25 6 5 23 4 52 14 1605
2018 More than 20 years in current department or agency 18 25 25 5 2 21 4 57 9 419
2017 Less than 3 years in current department or agency 26 16 14 2 1 33 9 71 5 901
2017 3 to 10 years in current department or agency 15 20 23 4 4 27 6 53 13 1812
2017 11 to 20 years in current department or agency 14 20 24 5 5 28 5 50 15 1628
2017 More than 20 years in current department or agency 14 25 26 6 3 22 3 54 12 352
2014 Less than 3 years in current department or agency 26 18 14 3 2 29 8 70 8 732
2014 3 to 10 years in current department or agency 17 21 20 4 4 27 7 58 12 2495
2014 11 to 20 years in current department or agency 18 18 25 3 4 27 5 53 10 1361
2014 More than 20 years in current department or agency 17 27 23 4 4 20 4 59 10 457

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 40 32 13 3 1 10 1 81 4 869
2018 3 to 10 years in current department or agency 25 36 22 5 4 8 1 66 10 1513
2018 11 to 20 years in current department or agency 25 38 21 5 4 7 1 68 10 1604
2018 More than 20 years in current department or agency 30 38 20 5 3 4 0 71 7 418
2017 Less than 3 years in current department or agency 42 29 11 2 1 13 2 83 4 901
2017 3 to 10 years in current department or agency 27 34 19 5 4 10 1 68 10 1808
2017 11 to 20 years in current department or agency 26 34 19 5 4 11 1 67 11 1628
2017 More than 20 years in current department or agency 27 40 18 6 3 7 1 71 9 352
2014 Less than 3 years in current department or agency 43 30 11 2 1 11 1 83 4 730
2014 3 to 10 years in current department or agency 31 35 16 5 3 10 0 74 9 2495
2014 11 to 20 years in current department or agency 30 34 19 4 3 10 1 71 8 1360
2014 More than 20 years in current department or agency 28 37 22 4 3 6 1 69 8 456
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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 66 21 7 4 2 1 0 87 5 867
2018 3 to 10 years in current department or agency 50 28 11 4 6 1 0 79 11 1505
2018 11 to 20 years in current department or agency 47 31 11 5 6 1 0 78 11 1598
2018 More than 20 years in current department or agency 49 31 11 4 4 1 0 81 9 415
2017 Less than 3 years in current department or agency 63 21 7 4 3 2 0 86 7 902
2017 3 to 10 years in current department or agency 49 27 11 6 5 2 0 78 11 1812
2017 11 to 20 years in current department or agency 47 28 11 6 6 2 0 76 12 1630
2017 More than 20 years in current department or agency 47 27 12 7 4 3 0 76 12 351

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 34 38 15 6 3 3 0 75 9 866
2018 3 to 10 years in current department or agency 28 43 16 8 4 1 0 73 12 1502
2018 11 to 20 years in current department or agency 28 45 15 7 4 1 0 74 11 1602
2018 More than 20 years in current department or agency 35 44 14 5 1 1 0 80 6 420
2017 Less than 3 years in current department or agency 34 39 13 6 3 5 1 76 10 901
2017 3 to 10 years in current department or agency 28 43 15 8 4 1 0 72 13 1812
2017 11 to 20 years in current department or agency 27 42 16 8 4 2 0 71 12 1625
2017 More than 20 years in current department or agency 24 44 18 6 4 3 0 71 11 352

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 30 39 15 10 5 2 0 71 15 871
2018 3 to 10 years in current department or agency 18 35 19 16 10 1 0 55 27 1508
2018 11 to 20 years in current department or agency 18 36 21 15 9 1 0 54 25 1603
2018 More than 20 years in current department or agency 22 37 20 13 7 1 0 60 20 416
2017 Less than 3 years in current department or agency 29 41 16 8 3 2 0 71 12 902
2017 3 to 10 years in current department or agency 16 37 18 16 12 1 0 54 28 1810
2017 11 to 20 years in current department or agency 15 35 20 17 11 1 0 51 29 1627
2017 More than 20 years in current department or agency 15 40 19 16 8 1 0 56 25 352

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 17 29 26 12 15 0 1 47 27 867
2018 3 to 10 years in current department or agency 12 24 24 18 22 0 1 36 40 1515
2018 11 to 20 years in current department or agency 13 27 26 15 18 0 1 40 33 1605
2018 More than 20 years in current department or agency 16 29 19 17 18 0 0 46 36 418
2017 Less than 3 years in current department or agency 18 25 22 16 18 1 1 43 34 900
2017 3 to 10 years in current department or agency 15 22 23 16 23 0 1 38 39 1810
2017 11 to 20 years in current department or agency 16 25 22 15 20 0 1 42 36 1631
2017 More than 20 years in current department or agency 17 21 20 20 20 0 1 38 41 352

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 29 33 21 11 6 0 0 62 17 867
2018 3 to 10 years in current department or agency 14 26 30 18 11 0 0 41 29 1513
2018 11 to 20 years in current department or agency 12 27 30 17 13 0 0 39 30 1604
2018 More than 20 years in current department or agency 12 28 31 17 12 0 0 40 29 414
2017 Less than 3 years in current department or agency 30 32 21 10 5 1 1 63 15 902
2017 3 to 10 years in current department or agency 15 27 28 17 11 0 1 43 28 1811
2017 11 to 20 years in current department or agency 12 29 27 18 13 0 0 41 31 1624
2017 More than 20 years in current department or agency 16 24 30 15 14 0 1 40 30 353

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 42 29 17 7 3 1 1 72 10 862
2018 3 to 10 years in current department or agency 23 32 25 12 6 0 1 56 19 1511
2018 11 to 20 years in current department or agency 18 34 25 14 8 0 1 53 22 1594
2018 More than 20 years in current department or agency 14 34 28 15 8 0 0 48 24 412
2017 Less than 3 years in current department or agency 41 29 17 7 3 0 3 72 10 893
2017 3 to 10 years in current department or agency 24 33 22 12 7 0 2 58 19 1805
2017 11 to 20 years in current department or agency 18 33 25 14 8 1 2 52 22 1624
2017 More than 20 years in current department or agency 17 33 21 17 9 0 3 52 27 352

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 28 25 21 13 11 1 1 54 24 858
2018 3 to 10 years in current department or agency 14 20 25 20 20 0 1 35 40 1509
2018 11 to 20 years in current department or agency 12 24 24 20 19 0 1 36 39 1599
2018 More than 20 years in current department or agency 11 24 27 19 17 1 1 36 37 414
2017 Less than 3 years in current department or agency 31 26 21 12 7 1 2 59 20 902
2017 3 to 10 years in current department or agency 16 22 22 20 18 0 1 39 39 1809
2017 11 to 20 years in current department or agency 11 24 25 21 18 1 1 35 39 1630
2017 More than 20 years in current department or agency 12 24 25 20 17 0 2 37 38 352

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 54 23 11 5 3 0 3 80 9 863
2018 3 to 10 years in current department or agency 42 27 13 6 7 0 6 73 13 1509
2018 11 to 20 years in current department or agency 39 27 16 7 5 0 6 70 13 1594
2018 More than 20 years in current department or agency 37 28 15 7 6 0 7 69 14 417
2017 Less than 3 years in current department or agency 53 22 10 5 2 1 7 82 7 898
2017 3 to 10 years in current department or agency 39 27 15 7 5 0 7 71 13 1804
2017 11 to 20 years in current department or agency 34 29 15 8 6 1 6 69 15 1627
2017 More than 20 years in current department or agency 32 30 19 6 6 0 7 67 13 350

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 37 28 18 9 7 0 0 66 16 865
2018 3 to 10 years in current department or agency 23 28 24 12 13 0 1 51 25 1511
2018 11 to 20 years in current department or agency 20 31 25 13 11 0 0 51 24 1599
2018 More than 20 years in current department or agency 28 29 27 9 8 0 0 57 16 415
2017 Less than 3 years in current department or agency 38 29 20 8 5 0 0 67 13 898
2017 3 to 10 years in current department or agency 21 32 23 13 10 0 0 53 24 1807
2017 11 to 20 years in current department or agency 19 30 26 15 9 0 0 49 25 1626
2017 More than 20 years in current department or agency 25 31 28 10 5 0 1 56 15 351

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 37 33 18 7 3 1 1 71 10 866
2018 3 to 10 years in current department or agency 19 35 25 13 6 1 1 55 19 1513
2018 11 to 20 years in current department or agency 18 37 27 11 6 1 1 55 17 1602
2018 More than 20 years in current department or agency 17 40 27 10 4 0 1 58 15 417
2017 Less than 3 years in current department or agency 40 32 16 6 3 1 2 74 9 896
2017 3 to 10 years in current department or agency 22 34 25 11 7 1 1 57 18 1805
2017 11 to 20 years in current department or agency 19 36 24 13 6 1 1 56 20 1623
2017 More than 20 years in current department or agency 21 30 27 14 7 0 1 52 21 350

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 34 33 19 8 5 1 1 68 13 868
2018 3 to 10 years in current department or agency 16 32 27 16 9 0 1 48 25 1514
2018 11 to 20 years in current department or agency 14 33 29 16 7 1 1 47 24 1598
2018 More than 20 years in current department or agency 12 29 34 17 8 0 0 41 25 418
2017 Less than 3 years in current department or agency 35 31 19 8 4 1 2 68 13 897
2017 3 to 10 years in current department or agency 16 34 25 14 9 1 1 51 23 1806
2017 11 to 20 years in current department or agency 15 31 27 16 9 1 1 46 26 1623
2017 More than 20 years in current department or agency 14 26 29 20 9 1 1 41 30 350

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 34 30 18 11 6 0 1 64 17 866
2018 3 to 10 years in current department or agency 20 33 24 15 8 0 1 53 23 1513
2018 11 to 20 years in current department or agency 19 35 24 14 8 0 1 54 22 1598
2018 More than 20 years in current department or agency 20 32 30 11 6 0 0 53 17 415
2017 Less than 3 years in current department or agency 33 32 18 10 5 1 2 67 15 899
2017 3 to 10 years in current department or agency 21 35 21 13 8 0 1 57 22 1806
2017 11 to 20 years in current department or agency 18 36 23 13 8 0 1 55 22 1625
2017 More than 20 years in current department or agency 19 30 29 14 6 1 1 50 20 351

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 35 30 22 8 5 0 0 65 13 863
2018 3 to 10 years in current department or agency 22 31 24 14 8 0 0 53 23 1510
2018 11 to 20 years in current department or agency 18 30 25 16 10 0 0 49 26 1589
2018 More than 20 years in current department or agency 14 27 30 18 12 0 0 41 29 415
2017 Less than 3 years in current department or agency 34 32 18 9 4 1 2 67 14 899
2017 3 to 10 years in current department or agency 25 35 22 10 7 0 1 60 18 1803
2017 11 to 20 years in current department or agency 19 33 24 13 10 1 1 53 23 1617
2017 More than 20 years in current department or agency 16 25 28 20 11 0 1 41 31 349

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 53 26 12 6 3 0 1 79 9 863
2018 3 to 10 years in current department or agency 45 26 16 7 4 0 1 72 11 1505
2018 11 to 20 years in current department or agency 47 28 12 7 4 0 1 76 11 1594
2018 More than 20 years in current department or agency 44 32 15 5 3 0 2 77 8 415
2017 Less than 3 years in current department or agency 60 22 10 5 2 0 2 83 7 900
2017 3 to 10 years in current department or agency 50 27 13 6 3 0 1 78 9 1811
2017 11 to 20 years in current department or agency 50 26 13 6 3 0 2 77 10 1631
2017 More than 20 years in current department or agency 49 29 14 5 2 0 1 78 7 352

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 72 14 7 3 1 1 2 88 4 862
2018 3 to 10 years in current department or agency 63 19 9 3 2 1 4 86 5 1509
2018 11 to 20 years in current department or agency 65 19 7 3 2 1 3 87 5 1597
2018 More than 20 years in current department or agency 62 20 8 3 3 0 4 85 6 415

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 77 10 3 4 3 1 2 90 7 864
2018 3 to 10 years in current department or agency 63 16 8 5 6 0 2 80 11 1508
2018 11 to 20 years in current department or agency 64 16 8 4 5 1 2 82 10 1597
2018 More than 20 years in current department or agency 67 16 9 2 3 1 2 86 5 416
2017 Less than 3 years in current department or agency 77 10 4 3 3 1 2 90 6 901
2017 3 to 10 years in current department or agency 63 17 7 4 5 1 2 83 9 1809
2017 11 to 20 years in current department or agency 63 18 7 5 4 1 3 83 10 1632
2017 More than 20 years in current department or agency 65 17 10 2 2 1 3 86 4 350

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 56 26 9 4 3 0 1 83 8 870
2018 3 to 10 years in current department or agency 46 30 13 6 4 0 1 76 11 1508
2018 11 to 20 years in current department or agency 43 33 14 6 3 0 1 77 10 1603
2018 More than 20 years in current department or agency 49 29 14 5 2 0 1 78 8 414
2017 Less than 3 years in current department or agency 61 24 6 4 2 0 2 87 7 897
2017 3 to 10 years in current department or agency 47 30 12 6 3 0 1 78 9 1805
2017 11 to 20 years in current department or agency 47 31 12 6 3 0 1 79 9 1629
2017 More than 20 years in current department or agency 44 33 14 4 2 0 2 80 6 351

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 63 20 8 4 3 0 1 85 7 867
2018 3 to 10 years in current department or agency 48 23 13 8 7 0 1 71 16 1506
2018 11 to 20 years in current department or agency 45 28 12 8 6 0 1 73 14 1600
2018 More than 20 years in current department or agency 51 26 13 5 4 0 1 78 10 415
2017 Less than 3 years in current department or agency 67 17 6 5 3 0 2 85 8 901
2017 3 to 10 years in current department or agency 51 23 12 7 6 0 1 75 13 1805
2017 11 to 20 years in current department or agency 49 24 12 8 5 0 1 74 14 1628
2017 More than 20 years in current department or agency 47 28 10 7 5 0 2 77 13 349

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 57 8 3 1 1 0 30 93 3 862
2018 3 to 10 years in current department or agency 50 11 5 2 1 0 30 87 5 1498
2018 11 to 20 years in current department or agency 44 15 7 4 2 0 29 83 7 1595
2018 More than 20 years in current department or agency 39 18 8 4 1 0 29 81 7 412
2017 Less than 3 years in current department or agency 62 9 3 2 1 0 24 93 3 898
2017 3 to 10 years in current department or agency 49 14 5 2 2 0 28 87 5 1806
2017 11 to 20 years in current department or agency 43 16 7 2 2 0 29 85 6 1629
2017 More than 20 years in current department or agency 44 18 8 4 1 1 25 83 6 351

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 65 21 6 2 1 1 4 90 4 865
2018 3 to 10 years in current department or agency 59 20 10 4 2 0 5 84 6 1501
2018 11 to 20 years in current department or agency 53 26 11 3 1 0 5 84 4 1598
2018 More than 20 years in current department or agency 54 27 10 3 1 1 5 85 4 416
2017 Less than 3 years in current department or agency 68 18 5 2 1 0 6 92 3 898
2017 3 to 10 years in current department or agency 57 22 9 3 2 1 6 85 5 1795
2017 11 to 20 years in current department or agency 57 25 8 3 1 0 5 87 4 1623
2017 More than 20 years in current department or agency 53 23 11 2 2 1 8 84 5 351

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 41 14 13 12 17 0 3 57 29 871
2018 3 to 10 years in current department or agency 61 18 7 5 6 0 2 81 11 1511
2018 11 to 20 years in current department or agency 62 22 6 3 3 0 3 87 7 1600
2018 More than 20 years in current department or agency 68 18 5 3 1 1 5 91 3 415
2017 Less than 3 years in current department or agency 43 15 11 11 16 0 3 60 28 899
2017 3 to 10 years in current department or agency 57 22 8 4 5 0 3 82 9 1807
2017 11 to 20 years in current department or agency 62 21 7 3 2 1 3 87 6 1631
2017 More than 20 years in current department or agency 66 18 8 1 1 0 6 89 2 350

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 48 31 14 3 2 0 1 81 5 868
2018 3 to 10 years in current department or agency 46 29 16 5 3 0 2 77 7 1508
2018 11 to 20 years in current department or agency 42 35 14 5 2 0 2 79 7 1597
2018 More than 20 years in current department or agency 42 35 15 4 2 1 2 79 6 417
2017 Less than 3 years in current department or agency 53 27 11 4 2 0 2 83 6 898
2017 3 to 10 years in current department or agency 46 31 14 5 2 0 2 79 7 1810
2017 11 to 20 years in current department or agency 44 35 13 5 2 0 2 80 7 1626
2017 More than 20 years in current department or agency 44 37 12 3 0 0 3 84 3 350

Question 63. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 18 40 31 8 3 0 0 58 11 870
2018 3 to 10 years in current department or agency 10 31 38 15 6 0 0 41 21 1519
2018 11 to 20 years in current department or agency 8 30 40 17 5 0 0 38 22 1606
2018 More than 20 years in current department or agency 9 29 43 13 5 0 0 39 18 418
2017 Less than 3 years in current department or agency 16 39 34 8 2 0 0 56 10 903
2017 3 to 10 years in current department or agency 9 29 42 14 6 0 0 37 20 1814
2017 11 to 20 years in current department or agency 8 28 41 16 7 0 0 36 23 1631
2017 More than 20 years in current department or agency 10 25 43 16 5 1 0 35 22 353

Question 64. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 5 14 35 30 15 0 1 45 20 863
2018 3 to 10 years in current department or agency 10 20 42 20 8 0 0 28 30 1508
2018 11 to 20 years in current department or agency 10 20 42 21 7 0 0 28 30 1591
2018 More than 20 years in current department or agency 8 22 39 24 7 0 0 31 30 415
2017 Less than 3 years in current department or agency 5 12 34 32 16 0 1 49 17 899
2017 3 to 10 years in current department or agency 9 19 44 20 7 0 1 28 28 1807
2017 11 to 20 years in current department or agency 8 22 44 19 7 0 0 26 30 1625
2017 More than 20 years in current department or agency 8 22 42 17 10 0 0 27 31 351
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 28 27 23 11 8 2 1 29 71 873
2018 3 to 10 years in current department or agency 18 27 24 16 14 1 0 18 82 1518
2018 11 to 20 years in current department or agency 24 31 23 11 10 1 0 24 76 1608
2018 More than 20 years in current department or agency 30 30 17 11 9 3 0 31 69 419
2017 Less than 3 years in current department or agency 21 25 23 13 13 4 1 22 78 903
2017 3 to 10 years in current department or agency 18 25 25 14 16 2 0 19 81 1812
2017 11 to 20 years in current department or agency 25 29 21 12 10 3 0 26 74 1631
2017 More than 20 years in current department or agency 31 27 16 10 13 2 1 32 68 352

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 24 608
2018 3 to 10 years in current department or agency 21 1226
2018 11 to 20 years in current department or agency 16 1199
2018 More than 20 years in current department or agency 18 280
2017 Less than 3 years in current department or agency 26 669
2017 3 to 10 years in current department or agency 19 1431
2017 11 to 20 years in current department or agency 16 1156
2017 More than 20 years in current department or agency 13 227

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 32 608
2018 3 to 10 years in current department or agency 38 1226
2018 11 to 20 years in current department or agency 27 1199
2018 More than 20 years in current department or agency 26 280
2017 Less than 3 years in current department or agency 38 669
2017 3 to 10 years in current department or agency 35 1431
2017 11 to 20 years in current department or agency 24 1156
2017 More than 20 years in current department or agency 21 227

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 18 608
2018 3 to 10 years in current department or agency 24 1226
2018 11 to 20 years in current department or agency 20 1199
2018 More than 20 years in current department or agency 16 280
2017 Less than 3 years in current department or agency 18 669
2017 3 to 10 years in current department or agency 18 1431
2017 11 to 20 years in current department or agency 17 1156
2017 More than 20 years in current department or agency 13 227

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 39 608
2018 3 to 10 years in current department or agency 57 1226
2018 11 to 20 years in current department or agency 59 1199
2018 More than 20 years in current department or agency 53 280
2017 Less than 3 years in current department or agency 37 669
2017 3 to 10 years in current department or agency 64 1431
2017 11 to 20 years in current department or agency 61 1156
2017 More than 20 years in current department or agency 55 227

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 3 608
2018 3 to 10 years in current department or agency 12 1226
2018 11 to 20 years in current department or agency 9 1199
2018 More than 20 years in current department or agency 5 280
2017 Less than 3 years in current department or agency 4 669
2017 3 to 10 years in current department or agency 11 1431
2017 11 to 20 years in current department or agency 7 1156
2017 More than 20 years in current department or agency 4 227

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 24 608
2018 3 to 10 years in current department or agency 28 1226
2018 11 to 20 years in current department or agency 21 1199
2018 More than 20 years in current department or agency 23 280

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 40 608
2018 3 to 10 years in current department or agency 34 1226
2018 11 to 20 years in current department or agency 35 1199
2018 More than 20 years in current department or agency 36 280
2017 Less than 3 years in current department or agency 42 669
2017 3 to 10 years in current department or agency 33 1431
2017 11 to 20 years in current department or agency 35 1156
2017 More than 20 years in current department or agency 47 227

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2018 Less than 3 years in current department or agency 5 49 20 9 5 13 574
2018 3 to 10 years in current department or agency 3 34 19 13 7 23 1192
2018 11 to 20 years in current department or agency 6 37 20 11 7 20 1160
2018 More than 20 years in current department or agency 7 42 14 13 5 19 270
2017 Less than 3 years in current department or agency 5 51 18 12 4 9 662
2017 3 to 10 years in current department or agency 4 41 21 13 5 16 1408
2017 11 to 20 years in current department or agency 5 44 19 10 5 16 1141
2017 More than 20 years in current department or agency 5 45 22 9 3 16 223

Question 70. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Less than 3 years in current department or agency 46 54 603
2018 3 to 10 years in current department or agency 34 66 1225
2018 11 to 20 years in current department or agency 37 63 1184
2018 More than 20 years in current department or agency 36 64 276

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 41 20 14 8 6 1 10 68 16 869
2018 3 to 10 years in current department or agency 35 20 17 10 12 1 6 59 23 1511
2018 11 to 20 years in current department or agency 35 19 16 9 12 1 8 60 23 1597
2018 More than 20 years in current department or agency 42 17 13 8 9 0 11 66 19 417

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 16 27 18 18 15 1 4 45 36 606
2018 3 to 10 years in current department or agency 10 23 18 20 24 1 5 35 46 1220
2018 11 to 20 years in current department or agency 8 22 19 19 22 2 7 33 45 1194
2018 More than 20 years in current department or agency 7 22 21 20 19 1 10 33 43 279
2017 Less than 3 years in current department or agency 16 26 14 17 20 2 5 45 40 672
2017 3 to 10 years in current department or agency 9 21 17 18 27 1 7 32 49 1433
2017 11 to 20 years in current department or agency 6 21 15 19 26 3 10 31 52 1163
2017 More than 20 years in current department or agency 6 19 15 21 22 3 13 30 52 231

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 8 18 18 21 31 2 3 27 54 608
2018 3 to 10 years in current department or agency 3 13 15 23 42 1 3 17 68 1221
2018 11 to 20 years in current department or agency 4 12 18 22 36 2 6 18 63 1194
2018 More than 20 years in current department or agency 1 15 20 22 30 1 10 19 58 281
2017 Less than 3 years in current department or agency 6 11 13 19 46 1 3 18 68 671
2017 3 to 10 years in current department or agency 3 9 12 20 51 1 4 12 75 1432
2017 11 to 20 years in current department or agency 3 11 13 19 44 3 8 15 70 1162
2017 More than 20 years in current department or agency 2 15 13 23 38 3 7 19 67 231
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