2018 Public Service Employee Survey Results by Theme for Canadian Food Inspection Agency by Question 78. Please indicate your occupational group and level. Occupational group and level - SE

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SE 46 46 6 3 0 0 0 91 3 35
2018 SE-02 38 54 8 0 0 0 0 92 0 13
2018 SE-03 55 45 0 0 0 0 0 100 0 11
2017 SE 56 27 6 6 6 0 0 83 12 34
2017 SE-02 50 31 12 0 6 0 0 82 6 16
2014 SE 34 46 0 6 11 3 0 82 18 35
2014 SE-02 29 43 0 10 14 5 0 75 25 21
2011 SE 45 45 3 3 3 0 0 91 6 33
2011 SE-02 38 48 5 5 5 0 0 86 10 21
2008 SE 38 42 17 0 4 0 0 79 4 24
2008 SE-02 33 44 17 0 6 0 0 78 6 18

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SE 43 46 3 9 0 0 0 89 9 35
2018 SE-02 46 54 0 0 0 0 0 100 0 13
2018 SE-03 36 36 9 18 0 0 0 73 18 11
2017 SE 41 32 12 12 3 0 0 73 15 34
2017 SE-02 37 25 13 19 6 0 0 62 25 16

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SE 66 29 3 0 0 0 3 97 0 35
2018 SE-02 69 23 8 0 0 0 0 92 0 13
2018 SE-03 64 27 0 0 0 0 9 100 0 11
2017 SE 62 29 6 0 0 0 3 94 0 34
2017 SE-02 63 31 6 0 0 0 0 94 0 16
2014 SE 71 20 9 0 0 0 0 91 0 35
2014 SE-02 62 24 14 0 0 0 0 86 0 21
2011 SE 73 21 3 0 0 0 3 97 0 33
2011 SE-02 57 33 5 0 0 0 5 95 0 21

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SE 51 43 6 0 0 0 0 94 0 35
2018 SE-02 62 38 0 0 0 0 0 100 0 13
2018 SE-03 55 45 0 0 0 0 0 100 0 11
2017 SE 59 26 6 9 0 0 0 85 9 34
2017 SE-02 50 37 6 6 0 0 0 87 6 16
2014 SE 46 31 6 11 3 3 0 79 15 35
2014 SE-02 33 33 10 14 5 5 0 70 20 21
2011 SE 45 48 3 0 3 0 0 94 3 33
2011 SE-02 38 52 5 0 5 0 0 90 5 21
2008 SE 38 46 13 4 0 0 0 83 4 24
2008 SE-02 39 50 6 6 0 0 0 89 6 18

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SE 40 31 14 11 0 3 0 74 12 35
2018 SE-02 62 15 23 0 0 0 0 77 0 13
2018 SE-03 18 55 0 18 0 9 0 80 20 11
2017 SE 38 24 14 15 6 0 3 64 21 34
2017 SE-02 38 25 18 13 6 0 0 63 19 16
2014 SE 26 31 14 17 11 0 0 57 29 35
2014 SE-02 29 19 19 19 14 0 0 48 33 21
2011 SE 21 42 24 6 6 0 0 64 12 33
2011 SE-02 29 33 19 10 10 0 0 62 19 21

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SE 34 43 14 9 0 0 0 77 9 35
2018 SE-02 46 38 15 0 0 0 0 85 0 13
2018 SE-03 18 55 0 27 0 0 0 73 27 11
2017 SE 41 18 12 24 3 0 3 61 27 34
2017 SE-02 44 13 18 19 6 0 0 57 25 16
2014 SE 26 23 26 14 11 0 0 49 26 35
2014 SE-02 24 19 29 14 14 0 0 43 29 21
2011 SE 15 48 15 15 6 0 0 64 21 33
2011 SE-02 24 38 14 19 5 0 0 62 24 21
2008 SE 17 29 25 21 8 0 0 46 29 24
2008 SE-02 22 28 28 11 11 0 0 50 22 18

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SE 37 20 23 3 11 3 3 61 15 35
2018 SE-02 46 15 38 0 0 0 0 62 0 13
2018 SE-03 27 27 9 0 18 9 9 67 22 11
2017 SE 35 21 17 12 12 0 3 58 24 34
2017 SE-02 50 6 18 13 13 0 0 57 25 16
2014 SE 26 29 14 14 14 3 0 56 29 35
2014 SE-02 24 24 10 24 19 0 0 48 43 21
2011 SE 18 48 18 12 3 0 0 67 15 33
2011 SE-02 19 43 19 14 5 0 0 62 19 21
2008 SE 13 29 29 17 13 0 0 42 29 24
2008 SE-02 17 28 28 17 11 0 0 44 28 18
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SE 54 29 3 11 3 0 0 83 14 35
2018 SE-02 54 38 0 8 0 0 0 92 8 13
2018 SE-03 55 27 9 0 9 0 0 82 9 11
2017 SE 62 20 3 6 6 0 3 85 12 34
2017 SE-02 63 18 6 6 6 0 0 81 13 16
2014 SE 43 20 9 14 11 3 0 65 26 35
2014 SE-02 48 10 14 10 14 5 0 60 25 21
2011 SE 39 27 9 12 6 6 0 71 19 33
2011 SE-02 43 24 10 14 5 5 0 70 20 21
2008 SE 25 29 21 21 4 0 0 54 25 24
2008 SE-02 33 28 22 17 0 0 0 61 17 18

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SE 50 32 6 3 6 0 3 85 9 34
2018 SE-02 46 46 0 8 0 0 0 92 8 13
2018 SE-03 50 30 0 0 10 0 10 89 11 10
2017 SE 65 21 0 9 6 0 0 85 15 34
2017 SE-02 69 13 0 13 6 0 0 81 19 16
2014 SE 43 31 3 11 11 0 0 74 23 35
2014 SE-02 52 14 5 14 14 0 0 67 29 21
2011 SE 33 39 9 9 6 3 0 75 16 33
2011 SE-02 33 38 14 5 5 5 0 75 10 21
2008 SE 29 17 21 29 4 0 0 46 33 24
2008 SE-02 39 22 11 28 0 0 0 61 28 18

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SE 54 23 14 6 3 0 0 77 9 35
2018 SE-02 54 31 8 8 0 0 0 85 8 13
2018 SE-03 55 27 9 0 9 0 0 82 9 11
2017 SE 59 23 3 6 9 0 0 82 15 34
2017 SE-02 57 18 6 13 6 0 0 75 19 16
2014 SE 49 20 9 9 11 0 3 71 21 35
2014 SE-02 52 19 5 10 10 0 5 75 20 21

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SE 26 37 11 17 0 9 0 69 19 35
2018 SE-02 23 38 8 31 0 0 0 62 31 13
2018 SE-03 18 36 9 18 0 18 0 67 22 11
2017 SE 35 29 12 12 6 3 3 69 19 34
2017 SE-02 19 37 13 19 13 0 0 56 31 16
2014 SE 11 34 20 14 9 11 0 52 26 35
2014 SE-02 10 33 24 19 10 5 0 45 30 21
2011 SE 15 30 15 21 6 12 0 52 31 33
2011 SE-02 14 29 14 19 10 14 0 50 33 21

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SE 21 44 15 15 3 3 0 67 18 34
2018 SE-02 31 38 15 15 0 0 0 69 15 13
2018 SE-03 10 40 0 30 10 10 0 56 44 10
2017 SE 32 23 6 24 9 3 3 59 34 34
2017 SE-02 25 31 0 31 13 0 0 56 44 16
2014 SE 6 34 29 17 14 0 0 40 31 35
2014 SE-02 5 29 29 19 19 0 0 33 38 21
2011 SE 12 36 18 21 9 3 0 50 31 33
2011 SE-02 10 38 14 24 10 5 0 50 35 21
2008 SE 17 17 25 21 21 0 0 33 42 24
2008 SE-02 22 11 33 17 17 0 0 33 33 18

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SE 14 34 20 14 11 6 0 52 27 35
2018 SE-02 23 38 15 8 15 0 0 62 23 13
2018 SE-03 0 36 9 18 18 18 0 44 44 11
2017 SE 12 38 9 18 15 6 3 55 36 34
2017 SE-02 0 50 13 25 13 0 0 50 38 16
2014 SE 3 34 17 29 14 3 0 38 44 35
2014 SE-02 0 33 14 33 19 0 0 33 52 21
2011 SE 6 33 18 21 18 3 0 41 41 33
2011 SE-02 10 19 24 24 19 5 0 30 45 21
2008 SE 8 29 8 29 25 0 0 38 54 24
2008 SE-02 11 28 11 22 28 0 0 39 50 18

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SE 23 26 29 14 6 3 0 50 21 35
2018 SE-02 23 38 23 8 8 0 0 62 15 13
2018 SE-03 18 18 27 18 9 9 0 40 30 11
2017 SE 21 38 9 18 12 3 0 61 30 34
2017 SE-02 25 38 6 13 19 0 0 63 31 16
2014 SE 0 40 23 14 23 0 0 40 37 35
2014 SE-02 0 33 19 24 24 0 0 33 48 21
2011 SE 12 45 12 18 12 0 0 58 30 33
2011 SE-02 10 43 19 19 10 0 0 52 29 21
2008 SE 4 25 17 42 13 0 0 29 54 24
2008 SE-02 6 28 17 33 17 0 0 33 50 18
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SE 26 50 12 3 6 3 0 79 9 34
2018 SE-02 23 62 8 8 0 0 0 85 8 13
2018 SE-03 18 55 0 0 18 9 0 80 20 11
2017 SE 35 38 21 3 3 0 0 73 6 34
2017 SE-02 44 25 25 0 6 0 0 69 6 16
2014 SE 14 51 17 6 11 0 0 66 17 35
2014 SE-02 19 38 24 5 14 0 0 57 19 21
2011 SE 21 33 18 12 15 0 0 55 27 33
2011 SE-02 24 29 19 5 24 0 0 52 29 21

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SE 29 51 9 9 3 0 0 80 11 35
2018 SE-02 15 54 15 15 0 0 0 69 15 13
2018 SE-03 27 64 0 9 0 0 0 91 9 11
2017 SE 38 41 9 12 0 0 0 79 12 34
2017 SE-02 38 31 19 13 0 0 0 69 13 16

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SE 15 38 24 6 3 12 3 62 10 34
2018 SE-02 17 58 8 17 0 0 0 75 17 12
2018 SE-03 0 27 27 0 0 36 9 50 0 11
2017 SE 18 29 6 20 6 15 6 59 33 34
2017 SE-02 19 57 0 18 6 0 0 75 25 16
2014 SE 14 17 26 17 9 9 9 38 31 35
2014 SE-02 24 19 10 24 5 10 10 53 35 21

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SE 49 34 9 6 3 0 0 83 9 35
2018 SE-02 46 46 0 8 0 0 0 92 8 13
2018 SE-03 45 45 0 0 9 0 0 91 9 11
2017 SE 59 20 6 12 0 3 0 82 12 34
2017 SE-02 57 18 6 19 0 0 0 75 19 16
2014 SE 43 26 6 9 17 0 0 69 26 35
2014 SE-02 48 19 10 10 14 0 0 67 24 21
2011 SE 42 27 12 12 0 6 0 74 13 33
2011 SE-02 48 24 10 14 0 5 0 75 15 21
2008 SE 17 33 21 25 4 0 0 50 29 24
2008 SE-02 22 33 17 28 0 0 0 56 28 18

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SE 22 38 19 9 0 6 6 68 11 32
2018 SE-02 15 62 8 8 0 8 0 83 8 13
2017 SE 32 29 14 11 7 0 7 65 19 28
2017 SE-02 43 21 14 7 7 0 7 69 15 14
2014 SE 17 45 21 3 7 3 3 67 11 29
2014 SE-02 18 47 18 0 12 6 0 69 13 17

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SE 35 47 6 3 3 3 3 88 6 34
2018 SE-02 25 75 0 0 0 0 0 100 0 12
2018 SE-03 27 36 9 0 9 9 9 78 11 11
2017 SE 35 41 12 9 0 0 3 79 9 34
2017 SE-02 31 57 6 6 0 0 0 87 6 16
2014 SE 11 34 14 14 23 0 3 47 38 35
2014 SE-02 14 33 14 5 33 0 0 48 38 21
2011 SE 18 42 21 9 6 0 3 63 16 33
2011 SE-02 24 38 24 5 5 0 5 65 10 21
2008 SE 17 42 29 8 4 0 0 58 13 24
2008 SE-02 22 39 28 6 6 0 0 61 11 18

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SE 60 37 3 0 0 0 0 97 0 35
2018 SE-02 62 38 0 0 0 0 0 100 0 13
2018 SE-03 82 18 0 0 0 0 0 100 0 11
2017 SE 73 18 3 3 3 0 0 91 6 34
2017 SE-02 75 25 0 0 0 0 0 100 0 16
2014 SE 57 34 3 0 6 0 0 91 6 35
2014 SE-02 48 43 0 0 10 0 0 90 10 21
2011 SE 61 36 0 0 3 0 0 97 3 33
2011 SE-02 62 33 0 0 5 0 0 95 5 21
2008 SE 54 38 4 4 0 0 0 92 4 24
2008 SE-02 50 39 6 6 0 0 0 89 6 18

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SE 71 29 0 0 0 0 0 100 0 35
2018 SE-02 77 23 0 0 0 0 0 100 0 13
2018 SE-03 73 27 0 0 0 0 0 100 0 11
2017 SE 68 24 6 0 3 0 0 91 3 34
2017 SE-02 75 19 6 0 0 0 0 94 0 16
2014 SE 71 20 0 6 3 0 0 91 9 35
2014 SE-02 62 29 0 5 5 0 0 90 10 21
2011 SE 76 21 3 0 0 0 0 97 0 33
2011 SE-02 67 29 5 0 0 0 0 95 0 21
2008 SE 46 54 0 0 0 0 0 100 0 24
2008 SE-02 50 50 0 0 0 0 0 100 0 18

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SE 23 34 17 17 3 6 0 61 21 35
2018 SE-02 23 31 23 15 8 0 0 54 23 13
2018 SE-03 18 18 27 18 0 18 0 44 22 11
2017 SE 32 27 12 21 6 3 0 61 27 34
2017 SE-02 43 19 13 19 6 0 0 62 25 16
2014 SE 6 34 29 20 11 0 0 40 31 35
2014 SE-02 10 33 19 29 10 0 0 43 38 21
2011 SE 6 36 15 27 9 6 0 45 39 33
2011 SE-02 5 33 19 29 10 5 0 40 40 21
2008 SE 8 33 29 25 4 0 0 42 29 24
2008 SE-02 11 28 28 28 6 0 0 39 33 18

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SE 43 23 3 17 9 6 0 70 27 35
2018 SE-02 46 15 0 31 8 0 0 62 38 13
2018 SE-03 36 27 9 0 9 18 0 78 11 11
2017 SE 38 38 6 6 12 0 0 76 18 34
2017 SE-02 44 25 0 6 25 0 0 69 31 16
2014 SE 31 26 11 11 14 6 0 61 27 35
2014 SE-02 24 19 14 19 14 10 0 47 37 21
2011 SE 27 30 15 9 9 3 6 63 20 33
2011 SE-02 33 24 19 10 14 0 0 57 24 21
2008 SE 21 46 8 17 8 0 0 67 25 24
2008 SE-02 28 39 11 11 11 0 0 67 22 18

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SE 40 43 6 3 9 0 0 83 11 35
2018 SE-02 46 46 8 0 0 0 0 92 0 13
2018 SE-03 18 55 0 9 18 0 0 73 27 11
2017 SE 50 29 12 3 6 0 0 79 9 34
2017 SE-02 56 19 13 6 6 0 0 75 13 16
2014 SE 20 51 11 9 9 0 0 71 17 35
2014 SE-02 19 48 14 10 10 0 0 67 19 21
2011 SE 39 45 9 3 3 0 0 85 6 33
2011 SE-02 43 33 14 5 5 0 0 76 10 21

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SE 51 43 6 0 0 0 0 94 0 35
2018 SE-02 46 46 8 0 0 0 0 92 0 13
2018 SE-03 45 45 9 0 0 0 0 91 0 11
2017 SE 50 29 18 0 3 0 0 79 3 34
2017 SE-02 50 25 19 0 6 0 0 75 6 16
2014 SE 37 46 3 3 11 0 0 83 14 35
2014 SE-02 29 48 5 5 14 0 0 76 19 21

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SE 26 49 11 9 6 0 0 74 14 35
2018 SE-02 23 62 15 0 0 0 0 85 0 13
2018 SE-03 45 36 0 9 9 0 0 82 18 11
2017 SE 38 23 15 18 3 0 3 64 21 34
2017 SE-02 31 37 13 13 6 0 0 69 19 16
2014 SE 17 46 14 9 14 0 0 63 23 35
2014 SE-02 19 38 19 5 19 0 0 57 24 21
2011 SE 24 42 12 9 6 0 6 71 16 33
2011 SE-02 33 38 10 5 10 0 5 75 15 21

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SE 34 40 14 6 3 0 3 76 9 35
2018 SE-02 46 38 15 0 0 0 0 85 0 13
2018 SE-03 9 55 9 9 9 0 9 70 20 11
2017 SE 32 41 12 6 3 3 3 78 9 34
2017 SE-02 38 31 13 13 6 0 0 69 19 16

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SE 31 40 6 9 9 3 3 76 18 35
2018 SE-02 46 38 8 8 0 0 0 85 8 13
2018 SE-03 27 27 9 9 18 9 0 60 30 11
2017 SE 44 23 9 9 15 0 0 68 24 34
2017 SE-02 38 31 6 13 13 0 0 69 25 16
2014 SE 31 34 11 11 11 0 0 66 23 35
2014 SE-02 33 29 10 14 14 0 0 62 29 21
2011 SE 36 36 6 9 9 0 3 75 19 33
2011 SE-02 43 24 10 5 14 0 5 70 20 21

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SE 11 40 20 9 11 6 3 56 22 35
2018 SE-02 0 54 38 0 0 0 8 58 0 13
2018 SE-03 18 27 9 18 9 18 0 56 33 11
2017 SE 9 44 18 9 15 0 6 56 25 34
2017 SE-02 18 38 25 6 6 0 6 60 13 16
2014 SE 11 17 34 17 14 0 6 30 33 35
2014 SE-02 14 5 48 14 14 0 5 20 30 21
2011 SE 12 39 24 9 12 0 3 53 22 33
2011 SE-02 5 38 24 10 19 0 5 45 30 21
2008 SE 4 42 21 25 8 0 0 46 33 24
2008 SE-02 6 39 22 22 11 0 0 44 33 18

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 SE 15 56 29 34
2018 SE-02 17 58 25 12
2018 SE-03 18 55 27 11
2017 SE 23 53 24 34
2017 SE-02 37 44 19 16
2014 SE 20 49 31 35
2014 SE-02 19 48 33 21
2011 SE 3 73 24 33
2011 SE-02 0 76 24 21
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SE 66 34 0 0 0 0 0 100 0 35
2018 SE-02 69 31 0 0 0 0 0 100 0 13
2018 SE-03 64 36 0 0 0 0 0 100 0 11
2017 SE 62 27 6 3 0 3 0 91 3 34
2017 SE-02 75 13 0 6 0 6 0 93 7 16
2014 SE 57 31 3 3 6 0 0 89 9 35
2014 SE-02 52 33 5 0 10 0 0 86 10 21
2011 SE 64 30 6 0 0 0 0 94 0 33
2011 SE-02 62 33 5 0 0 0 0 95 0 21
2008 SE 50 46 0 4 0 0 0 96 4 24
2008 SE-02 56 44 0 0 0 0 0 100 0 18

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SE 37 40 14 6 3 0 0 77 9 35
2018 SE-02 46 38 8 0 8 0 0 85 8 13
2018 SE-03 36 36 27 0 0 0 0 73 0 11
2017 SE 43 42 6 3 3 0 3 87 6 33
2017 SE-02 44 43 6 0 6 0 0 87 6 16
2014 SE 17 37 26 9 11 0 0 54 20 35
2014 SE-02 10 48 24 5 14 0 0 57 19 21
2011 SE 18 42 21 9 6 3 0 63 16 33
2011 SE-02 14 43 19 14 5 5 0 60 20 21

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SE 6 24 47 18 3 0 3 21 30 34
2018 SE-02 0 23 62 15 0 0 0 15 23 13
2018 SE-03 10 20 20 40 10 0 0 50 30 10
2017 SE 3 35 35 18 3 0 6 22 40 34
2017 SE-02 0 43 31 19 6 0 0 25 43 16
2014 SE 14 20 57 9 0 0 0 9 34 35
2014 SE-02 14 5 71 10 0 0 0 10 19 21
2011 SE 12 24 33 24 3 0 3 28 38 33
2011 SE-02 14 24 29 29 5 0 0 33 38 21
2008 SE 29 29 38 4 0 0 0 4 58 24
2008 SE-02 33 22 44 0 0 0 0 0 56 18

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SE 3 24 39 24 6 3 0 31 28 33
2018 SE-02 0 15 69 15 0 0 0 15 15 13
2018 SE-03 10 30 20 20 10 10 0 33 44 10
2017 SE 6 24 41 15 9 3 3 25 31 34
2017 SE-02 6 19 43 25 6 0 0 31 25 16
2014 SE 14 20 43 20 0 0 3 21 35 35
2014 SE-02 14 10 48 24 0 0 5 25 25 21
2011 SE 18 27 33 18 3 0 0 21 45 33
2011 SE-02 24 24 29 19 5 0 0 24 48 21
2008 SE 17 33 33 8 4 4 0 13 52 24
2008 SE-02 17 39 28 11 6 0 0 17 56 18

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SE 37 40 17 6 0 0 0 6 77 35
2018 SE-02 15 38 38 8 0 0 0 8 54 13
2018 SE-03 45 45 0 9 0 0 0 9 91 11
2017 SE 38 44 12 6 0 0 0 6 82 34
2017 SE-02 31 50 13 6 0 0 0 6 81 16
2014 SE 43 43 11 3 0 0 0 3 86 35
2014 SE-02 33 48 14 5 0 0 0 5 81 21
2011 SE 36 42 15 0 6 0 0 6 79 33
2011 SE-02 43 38 14 0 5 0 0 5 81 21
2008 SE 17 58 21 4 0 0 0 4 75 24
2008 SE-02 22 44 28 6 0 0 0 6 67 18

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SE 0 35 38 18 6 0 3 24 36 34
2018 SE-02 0 23 46 31 0 0 0 31 23 13
2018 SE-03 0 40 30 10 10 0 10 22 44 10
2017 SE 18 12 41 17 9 0 3 27 30 34
2017 SE-02 19 0 44 25 13 0 0 37 19 16
2014 SE 9 34 43 11 0 0 3 12 44 35
2014 SE-02 5 33 52 10 0 0 0 10 38 21
2011 SE 12 27 30 15 12 3 0 28 41 33
2011 SE-02 14 38 29 5 14 0 0 19 52 21
2008 SE 8 29 46 8 4 4 0 13 39 24
2008 SE-02 6 28 50 11 6 0 0 17 33 18

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SE 35 26 29 3 3 3 0 6 64 34
2018 SE-02 23 23 54 0 0 0 0 0 46 13
2018 SE-03 20 30 20 10 10 10 0 22 56 10
2017 SE 27 32 27 9 0 3 3 9 62 34
2017 SE-02 19 50 19 13 0 0 0 13 69 16
2014 SE 40 37 9 11 0 0 3 12 79 35
2014 SE-02 38 43 10 10 0 0 0 10 81 21
2011 SE 39 15 27 9 9 0 0 18 55 33
2011 SE-02 43 19 19 10 10 0 0 19 62 21
2008 SE 25 58 13 0 4 0 0 4 83 24
2008 SE-02 22 56 17 0 6 0 0 6 78 18

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SE 3 33 24 27 6 3 3 35 39 33
2018 SE-02 0 23 38 38 0 0 0 38 23 13
2017 SE 9 18 29 24 12 3 6 39 29 34
2017 SE-02 6 13 43 25 13 0 0 38 19 16
2014 SE 20 20 26 20 3 3 9 26 45 35
2014 SE-02 24 14 24 29 0 5 5 32 42 21
2011 SE 18 24 30 18 3 0 6 23 45 33
2011 SE-02 29 24 24 14 5 0 5 20 55 21
2008 SE 13 38 38 13 0 0 0 13 50 24
2008 SE-02 11 33 39 17 0 0 0 17 44 18

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SE 29 29 34 0 0 6 3 0 63 35
2018 SE-02 15 46 38 0 0 0 0 0 62 13
2018 SE-03 36 18 27 0 0 9 9 0 67 11
2017 SE 35 29 27 6 0 0 3 6 67 34
2017 SE-02 19 62 13 6 0 0 0 6 81 16
2014 SE 40 34 26 0 0 0 0 0 74 35
2014 SE-02 33 33 33 0 0 0 0 0 67 21

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SE 64 24 3 3 6 0 0 88 9 33
2018 SE-02 67 33 0 0 0 0 0 100 0 12
2018 SE-03 55 27 0 0 18 0 0 82 18 11
2017 SE 59 26 6 6 0 0 3 88 6 34
2017 SE-02 50 37 6 6 0 0 0 87 6 16
2014 SE 46 29 3 14 6 0 3 76 21 35
2014 SE-02 48 19 5 19 5 0 5 70 25 21

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SE 59 35 3 0 3 0 0 94 3 34
2018 SE-02 58 42 0 0 0 0 0 100 0 12
2018 SE-03 64 27 0 0 9 0 0 91 9 11
2017 SE 53 35 0 6 3 0 3 91 9 34
2017 SE-02 50 44 0 6 0 0 0 94 6 16
2014 SE 49 40 3 3 6 0 0 89 9 35
2014 SE-02 52 33 5 5 5 0 0 86 10 21

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SE 56 35 0 3 3 3 0 94 6 34
2018 SE-02 67 33 0 0 0 0 0 100 0 12
2018 SE-03 36 45 0 0 9 9 0 90 10 11

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SE 60 29 6 0 0 6 0 94 0 35
2018 SE-02 62 31 8 0 0 0 0 92 0 13
2018 SE-03 45 36 0 0 0 18 0 100 0 11
2017 SE 38 41 12 0 3 3 3 84 3 34
2017 SE-02 31 56 13 0 0 0 0 87 0 16
2014 SE 46 31 9 6 6 3 0 79 12 35
2014 SE-02 38 33 10 10 5 5 0 75 15 21

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SE 54 37 3 6 0 0 0 91 6 35
2018 SE-02 54 31 8 8 0 0 0 85 8 13
2018 SE-03 45 45 0 9 0 0 0 91 9 11
2017 SE 47 23 18 6 0 3 3 75 6 34
2017 SE-02 38 37 19 6 0 0 0 75 6 16
2014 SE 54 31 3 3 6 3 0 88 9 35
2014 SE-02 48 33 5 5 5 5 0 85 10 21
2011 SE 39 36 18 0 0 3 3 81 0 33
2011 SE-02 38 38 19 0 0 0 5 80 0 21

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SE 46 43 9 3 0 0 0 89 3 35
2018 SE-02 46 38 15 0 0 0 0 85 0 13
2018 SE-03 27 55 9 9 0 0 0 82 9 11
2017 SE 59 15 15 6 3 0 3 76 9 34
2017 SE-02 62 13 13 6 6 0 0 75 13 16
2014 SE 51 29 11 0 9 0 0 80 9 35
2014 SE-02 43 29 19 0 10 0 0 71 10 21
2011 SE 45 30 12 12 0 0 0 76 12 33
2011 SE-02 48 33 10 10 0 0 0 81 10 21
2008 SE 21 42 29 4 4 0 0 63 8 24
2008 SE-02 28 44 22 6 0 0 0 72 6 18

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SE 29 41 12 9 6 3 0 73 15 34
2018 SE-02 25 58 8 8 0 0 0 83 8 12
2018 SE-03 27 27 27 0 9 9 0 60 10 11
2017 SE 35 35 9 6 6 3 6 78 13 34
2017 SE-02 38 38 12 6 6 0 0 75 13 16
2014 SE 37 26 9 14 6 3 6 69 22 35
2014 SE-02 33 29 5 14 5 5 10 72 22 21

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SE 49 40 6 3 0 0 3 91 3 35
2018 SE-02 69 23 8 0 0 0 0 92 0 13
2018 SE-03 18 64 9 0 0 0 9 90 0 11
2017 SE 44 29 15 6 0 0 6 78 6 34
2017 SE-02 57 31 13 0 0 0 0 87 0 16
2014 SE 46 29 11 3 6 3 3 79 9 35
2014 SE-02 48 29 14 0 5 5 0 80 5 21
2011 SE 36 42 9 6 3 0 3 81 9 33
2011 SE-02 43 33 10 5 5 0 5 80 10 21
2008 SE 29 29 8 17 13 0 4 61 30 24
2008 SE-02 39 22 0 17 17 0 6 65 35 18

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SE 60 20 9 9 3 0 0 80 11 35
2018 SE-02 62 8 15 15 0 0 0 69 15 13
2018 SE-03 45 36 0 9 9 0 0 82 18 11

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SE 37 11 17 11 6 11 6 59 21 35
2018 SE-02 46 8 23 8 0 15 0 64 9 13
2018 SE-03 18 18 9 18 9 18 9 50 38 11
2017 SE 35 9 12 18 9 15 3 54 32 34
2017 SE-02 50 13 6 25 6 0 0 63 31 16
2014 SE 14 17 31 14 9 11 3 37 27 35
2014 SE-02 14 10 29 19 10 14 5 29 35 21
2011 SE 12 18 15 18 9 21 6 42 38 33
2011 SE-02 14 10 14 19 14 19 10 33 47 21

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SE 34 23 11 9 0 17 6 74 11 35
2018 SE-02 23 38 15 15 0 0 8 67 17 13
2018 SE-03 27 9 18 0 0 45 0 67 0 11
2017 SE 27 15 12 6 9 24 9 61 22 34
2017 SE-02 31 25 18 13 13 0 0 57 25 16
2014 SE 23 26 9 11 6 23 3 65 23 35
2014 SE-02 14 24 10 14 5 29 5 57 29 21

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SE 60 26 9 6 0 0 0 86 6 35
2018 SE-02 62 15 15 8 0 0 0 77 8 13
2018 SE-03 45 45 0 9 0 0 0 91 9 11
2017 SE 41 26 12 9 0 9 3 77 10 34
2017 SE-02 44 18 25 13 0 0 0 62 13 16
2014 SE 31 29 23 9 6 3 0 62 15 35
2014 SE-02 19 29 33 10 5 5 0 50 15 21
2011 SE 21 70 3 3 3 0 0 91 6 33
2011 SE-02 19 76 0 0 5 0 0 95 5 21

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SE 34 17 17 0 0 23 9 75 0 35
2018 SE-02 23 31 23 0 0 8 15 70 0 13
2018 SE-03 27 9 18 0 0 45 0 67 0 11
2017 SE 35 6 17 6 3 24 9 61 13 34
2017 SE-02 44 6 31 13 0 6 0 54 13 16
2014 SE 17 23 14 0 6 31 9 67 10 35
2014 SE-02 14 19 14 0 5 33 14 64 9 21

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SE 57 31 6 3 0 3 0 91 3 35
2018 SE-02 54 31 8 8 0 0 0 85 8 13
2018 SE-03 55 36 0 0 0 9 0 100 0 11
2017 SE 50 20 9 9 0 6 6 80 10 34
2017 SE-02 57 12 19 13 0 0 0 69 13 16
2014 SE 35 29 12 0 6 18 0 79 7 34
2014 SE-02 30 25 15 0 5 25 0 73 7 20
2011 SE 48 42 3 0 3 3 0 94 3 33
2011 SE-02 57 38 0 0 5 0 0 95 5 21
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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SE 60 26 9 0 6 0 0 86 6 35
2018 SE-02 62 23 8 0 8 0 0 85 8 13
2018 SE-03 64 27 0 0 9 0 0 91 9 11
2017 SE 62 18 3 6 9 0 3 82 15 34
2017 SE-02 57 19 6 13 6 0 0 75 19 16

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SE 51 37 3 3 3 3 0 91 6 35
2018 SE-02 54 38 0 8 0 0 0 92 8 13
2018 SE-03 36 36 9 0 9 9 0 80 10 11
2017 SE 41 38 9 3 0 6 3 87 3 34
2017 SE-02 44 43 6 6 0 0 0 87 6 16

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SE 44 32 12 9 3 0 0 76 12 34
2018 SE-02 33 50 17 0 0 0 0 83 0 12
2018 SE-03 36 36 9 9 9 0 0 73 18 11
2017 SE 41 29 6 9 9 3 3 75 19 34
2017 SE-02 44 25 0 19 13 0 0 69 31 16

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SE 31 23 20 9 11 0 6 58 21 35
2018 SE-02 31 15 23 8 23 0 0 46 31 13
2018 SE-03 27 36 18 0 0 0 18 78 0 11
2017 SE 29 15 20 6 24 0 6 47 31 34
2017 SE-02 13 13 25 13 38 0 0 25 50 16

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SE 9 17 31 23 17 0 3 26 41 35
2018 SE-02 8 23 31 31 8 0 0 31 38 13
2018 SE-03 9 18 27 9 27 0 9 30 40 11
2017 SE 12 20 24 15 27 0 3 33 43 34
2017 SE-02 19 18 19 13 31 0 0 37 44 16

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SE 12 18 53 9 6 0 3 30 15 34
2018 SE-02 8 23 54 15 0 0 0 31 15 13
2018 SE-03 20 10 40 10 10 0 10 33 22 10
2017 SE 14 21 29 9 21 0 6 37 31 34
2017 SE-02 31 19 25 13 13 0 0 50 25 16

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SE 6 20 29 17 26 0 3 26 44 35
2018 SE-02 8 23 31 23 15 0 0 31 38 13
2018 SE-03 0 18 27 18 27 0 9 20 50 11
2017 SE 3 18 23 12 35 0 9 23 52 34
2017 SE-02 6 19 50 0 25 0 0 25 25 16

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SE 18 29 29 15 3 0 6 50 19 34
2018 SE-02 15 38 31 15 0 0 0 54 15 13
2018 SE-03 10 30 20 10 10 0 20 50 25 10
2017 SE 17 32 18 15 9 0 9 55 26 34
2017 SE-02 25 13 31 13 19 0 0 37 31 16

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SE 15 29 29 15 9 0 3 45 24 34
2018 SE-02 15 23 38 8 15 0 0 38 23 13
2018 SE-03 0 40 20 20 10 0 10 44 33 10
2017 SE 27 32 18 9 9 0 6 62 19 34
2017 SE-02 19 31 25 13 6 0 6 53 20 16

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SE 15 44 29 3 6 0 3 61 9 34
2018 SE-02 15 54 31 0 0 0 0 69 0 13
2018 SE-03 10 40 30 10 0 0 10 56 11 10
2017 SE 27 26 24 18 3 0 3 54 21 34
2017 SE-02 25 25 25 19 6 0 0 50 25 16

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SE 12 38 32 12 3 0 3 52 15 34
2018 SE-02 15 46 31 8 0 0 0 62 8 13
2018 SE-03 10 20 50 10 0 0 10 33 11 10
2017 SE 15 32 21 20 6 0 6 50 28 34
2017 SE-02 13 38 19 25 6 0 0 50 31 16

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SE 15 38 35 6 0 3 3 56 6 34
2018 SE-02 23 31 46 0 0 0 0 54 0 13
2018 SE-03 0 30 40 10 0 10 10 38 13 10
2017 SE 27 24 29 9 9 0 3 52 18 34
2017 SE-02 38 13 31 6 13 0 0 50 19 16

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SE 18 24 41 15 0 0 3 42 15 34
2018 SE-02 15 31 46 8 0 0 0 46 8 13
2018 SE-03 10 30 30 20 0 0 10 44 22 10
2017 SE 18 32 27 9 9 3 3 53 19 34
2017 SE-02 13 37 25 6 13 6 0 53 20 16

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SE 66 17 14 0 0 0 3 85 0 35
2018 SE-02 69 8 23 0 0 0 0 77 0 13
2018 SE-03 64 27 0 0 0 0 9 100 0 11
2017 SE 68 17 9 3 0 0 3 88 3 34
2017 SE-02 75 25 0 0 0 0 0 100 0 16

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SE 79 3 9 0 0 0 9 90 0 34
2018 SE-02 69 8 8 0 0 0 15 91 0 13
2018 SE-03 90 0 0 0 0 0 10 100 0 10

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SE 79 6 0 3 6 0 6 90 10 33
2018 SE-02 85 8 0 0 0 0 8 100 0 13
2018 SE-03 80 0 0 0 10 0 10 89 11 10
2017 SE 85 6 0 3 3 0 3 94 6 34
2017 SE-02 87 6 0 6 0 0 0 94 6 16

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SE 47 35 9 3 3 0 3 85 6 34
2018 SE-02 54 38 8 0 0 0 0 92 0 13
2018 SE-03 50 20 10 10 0 0 10 78 11 10
2017 SE 62 21 9 6 0 0 3 85 6 34
2017 SE-02 43 31 19 6 0 0 0 75 6 16

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SE 60 14 11 9 3 0 3 76 12 35
2018 SE-02 62 31 0 8 0 0 0 92 8 13
2018 SE-03 55 9 9 9 9 0 9 70 20 11
2017 SE 73 3 12 3 6 0 3 79 9 34
2017 SE-02 69 6 13 6 6 0 0 75 13 16

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SE 26 41 6 12 9 0 6 72 22 34
2018 SE-02 23 46 8 15 8 0 0 69 23 13
2018 SE-03 40 40 0 0 0 0 20 100 0 10
2017 SE 44 24 18 6 3 0 6 72 9 34
2017 SE-02 31 25 38 6 0 0 0 56 6 16

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SE 76 15 3 3 0 0 3 94 3 34
2018 SE-02 69 23 8 0 0 0 0 92 0 13
2018 SE-03 90 0 0 0 0 0 10 100 0 10
2017 SE 76 12 9 0 0 0 3 91 0 34
2017 SE-02 75 13 13 0 0 0 0 87 0 16

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SE 82 9 6 0 0 0 3 94 0 34
2018 SE-02 92 8 0 0 0 0 0 100 0 13
2018 SE-03 80 10 0 0 0 0 10 100 0 10
2017 SE 74 12 3 0 6 0 6 91 6 34
2017 SE-02 82 12 6 0 0 0 0 94 0 16

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SE 57 29 9 3 0 0 3 88 3 35
2018 SE-02 69 23 0 8 0 0 0 92 8 13
2018 SE-03 36 36 18 0 0 0 9 80 0 11
2017 SE 73 15 3 3 3 0 3 91 6 34
2017 SE-02 69 25 6 0 0 0 0 94 0 16

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SE 6 31 34 20 6 0 3 38 26 35
2018 SE-02 15 31 31 23 0 0 0 46 23 13
2018 SE-03 0 45 9 27 9 0 9 50 40 11
2017 SE 6 29 29 15 18 0 3 36 33 34
2017 SE-02 6 31 31 13 19 0 0 37 31 16

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SE 6 26 47 12 9 0 0 21 32 34
2018 SE-02 8 23 46 8 15 0 0 23 31 13
2018 SE-03 10 30 40 10 10 0 0 20 40 10
2017 SE 12 27 27 23 9 0 3 33 39 34
2017 SE-02 13 19 38 25 6 0 0 31 31 16
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SE 40 29 20 6 6 0 0 40 60 35
2018 SE-02 23 46 23 0 8 0 0 23 77 13
2018 SE-03 64 18 18 0 0 0 0 64 36 11
2017 SE 41 21 18 15 0 6 0 44 56 34
2017 SE-02 37 25 19 19 0 0 0 37 63 16

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 SE 19 21
2018 SE-02 20 10
2017 SE 6 18
2017 SE-02 0 10

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 SE 48 21
2018 SE-02 50 10
2017 SE 28 18
2017 SE-02 40 10

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 SE 10 21
2018 SE-02 10 10
2017 SE 22 18
2017 SE-02 0 10

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 SE 43 21
2018 SE-02 50 10
2017 SE 44 18
2017 SE-02 50 10

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 SE 0 21
2018 SE-02 0 10
2017 SE 0 18
2017 SE-02 0 10

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 SE 29 21
2018 SE-02 10 10

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 SE 29 21
2018 SE-02 10 10
2017 SE 56 18
2017 SE-02 40 10

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 SE 5 63 16 11 0 5 19
2018 SE-02 10 60 20 0 0 10 10
2017 SE 0 50 28 6 6 11 18
2017 SE-02 0 40 20 10 10 20 10

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 SE 45 55 20
2018 SE-02 40 60 10

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SE 57 9 17 6 0 0 11 74 6 35
2018 SE-02 54 8 8 15 0 0 15 73 18 13
2018 SE-03 73 0 18 0 0 0 9 80 0 11

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SE 0 43 19 29 5 5 0 45 35 21
2018 SE-02 0 50 10 40 0 0 0 50 40 10
2017 SE 6 50 11 17 11 0 6 59 29 18
2017 SE-02 0 60 0 20 10 0 10 67 33 10

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SE 5 19 10 38 19 10 0 26 63 21
2018 SE-02 10 20 10 30 20 10 0 33 56 10
2017 SE 0 17 0 17 67 0 0 17 83 18
2017 SE-02 0 0 0 0 100 0 0 0 100 10
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