2018 Public Service Employee Survey Results by Theme for Canadian Food Inspection Agency by Question 78. Please indicate your occupational group and level. Occupational group and level - CR

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 33 43 12 7 5 0 0 76 12 282
2018 CR-04 32 42 14 6 6 0 0 74 12 223
2018 CR-05 38 50 4 6 2 0 0 88 8 50
2017 CR 37 39 12 8 4 0 0 76 12 278
2017 CR-04 37 39 13 7 3 0 0 76 10 229
2017 CR-05 33 42 4 13 4 2 0 77 18 45
2014 CR 25 43 14 10 7 0 0 69 17 360
2014 CR-04 25 44 14 10 8 0 0 69 18 280
2014 CR-05 24 45 17 10 4 0 0 69 14 70
2011 CR 31 41 12 8 8 0 0 72 16 439
2011 CR-03 19 44 6 13 19 0 0 63 31 16
2011 CR-04 30 41 13 8 8 0 0 71 16 336
2011 CR-05 37 43 9 6 5 0 1 80 11 82
2008 CR 29 42 14 9 6 0 0 71 15 340
2008 CR-03 30 40 20 10 0 0 0 70 10 10
2008 CR-04 31 40 15 10 5 0 0 71 14 272
2008 CR-05 20 52 11 6 11 0 0 72 17 54

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 29 39 14 10 7 0 0 68 18 283
2018 CR-04 28 40 14 11 7 0 0 68 17 223
2018 CR-05 35 35 12 10 8 0 0 71 18 51
2017 CR 30 40 12 12 6 0 0 71 18 277
2017 CR-04 32 39 11 13 5 0 0 71 18 228
2017 CR-05 22 44 18 9 7 0 0 67 16 45

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 59 26 7 5 2 0 0 86 7 281
2018 CR-04 59 25 8 5 2 0 0 85 7 221
2018 CR-05 63 31 4 2 0 0 0 94 2 51
2017 CR 58 30 8 3 1 0 0 88 4 277
2017 CR-04 56 32 9 2 0 0 0 89 3 228
2017 CR-05 62 24 7 4 2 0 0 87 7 45
2014 CR 64 24 8 2 1 0 0 88 4 360
2014 CR-04 62 25 9 3 1 0 0 88 4 280
2014 CR-05 69 23 7 1 0 0 0 92 1 70
2011 CR 59 28 7 3 2 0 0 88 5 440
2011 CR-03 38 44 6 6 6 0 0 81 13 16
2011 CR-04 60 27 8 3 2 0 0 87 5 336
2011 CR-05 63 29 5 1 2 0 0 92 4 83

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 44 39 10 4 3 0 0 83 7 284
2018 CR-04 45 37 10 5 3 0 0 82 8 224
2018 CR-05 43 49 6 2 0 0 0 92 2 51
2017 CR 50 32 11 6 1 0 0 82 7 276
2017 CR-04 49 33 12 6 0 0 0 81 7 227
2017 CR-05 53 31 7 9 0 0 0 84 9 45
2014 CR 40 37 14 4 5 0 0 77 9 360
2014 CR-04 42 34 15 4 5 0 0 76 9 280
2014 CR-05 32 48 13 6 1 0 0 80 7 70
2011 CR 42 38 9 5 6 0 0 80 11 439
2011 CR-03 31 25 6 19 19 0 0 56 38 16
2011 CR-04 41 39 10 4 6 0 0 80 10 336
2011 CR-05 48 39 6 2 5 0 0 87 7 82
2008 CR 39 41 9 6 5 0 0 80 10 344
2008 CR-03 36 36 18 9 0 0 0 73 9 11
2008 CR-04 41 41 9 5 4 0 0 82 9 274
2008 CR-05 31 45 7 5 11 0 0 76 16 55

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 39 36 12 8 5 1 0 76 13 285
2018 CR-04 37 37 11 8 6 1 0 75 14 225
2018 CR-05 49 31 16 4 0 0 0 80 4 51
2017 CR 42 31 17 6 3 1 0 73 9 278
2017 CR-04 40 31 18 7 3 0 0 71 10 229
2017 CR-05 49 31 13 2 0 4 0 84 2 45
2014 CR 33 32 19 9 6 1 0 66 14 360
2014 CR-04 32 32 20 9 6 1 0 65 15 280
2014 CR-05 36 35 19 8 1 0 0 71 10 70
2011 CR 34 32 16 10 7 1 0 67 17 440
2011 CR-03 31 19 6 25 13 6 0 53 40 16
2011 CR-04 33 30 18 10 8 1 0 64 17 336
2011 CR-05 40 41 10 7 2 0 0 81 10 83

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 34 41 12 8 4 1 0 76 12 283
2018 CR-04 32 42 11 9 4 2 0 75 14 224
2018 CR-05 47 37 14 2 0 0 0 84 2 51
2017 CR 39 34 16 8 3 0 0 73 11 276
2017 CR-04 37 35 16 9 3 0 0 72 11 228
2017 CR-05 48 32 14 5 2 0 0 80 7 44
2014 CR 32 36 18 9 5 1 0 68 14 360
2014 CR-04 30 35 19 10 6 1 0 66 16 280
2014 CR-05 38 39 15 7 1 0 0 77 8 70
2011 CR 34 32 16 11 6 0 0 67 18 440
2011 CR-03 31 19 6 25 19 0 0 50 44 16
2011 CR-04 34 30 17 12 7 1 0 64 19 336
2011 CR-05 39 45 10 5 2 0 0 83 7 83
2008 CR 34 38 11 10 6 1 0 72 16 344
2008 CR-03 36 18 27 9 0 9 0 60 10 11
2008 CR-04 35 39 10 10 6 0 0 74 16 274
2008 CR-05 31 35 13 9 11 2 0 67 20 55

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 30 24 20 14 7 3 1 57 22 286
2018 CR-04 27 23 21 15 8 4 0 53 25 226
2018 CR-05 43 27 18 8 4 0 0 71 12 51
2017 CR 32 24 19 16 5 4 0 58 22 278
2017 CR-04 30 22 21 16 5 5 0 56 22 229
2017 CR-05 40 29 11 13 7 0 0 69 20 45
2014 CR 25 29 19 12 10 5 1 57 23 360
2014 CR-04 23 29 19 12 10 5 1 55 24 280
2014 CR-05 29 30 17 11 8 4 0 62 21 70
2011 CR 30 22 16 13 14 5 0 54 29 440
2011 CR-03 19 13 13 19 31 0 6 33 53 16
2011 CR-04 31 21 16 13 15 5 0 54 29 336
2011 CR-05 29 29 13 12 11 5 1 62 24 83
2008 CR 25 29 15 12 12 6 0 57 26 344
2008 CR-03 9 45 9 9 9 18 0 67 22 11
2008 CR-04 25 28 16 13 11 6 0 57 26 274
2008 CR-05 25 31 11 9 20 4 0 58 30 55
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 46 28 13 6 4 2 2 77 10 284
2018 CR-04 45 28 13 6 4 2 2 76 10 225
2018 CR-05 48 32 12 2 4 2 0 82 6 50
2017 CR 47 33 12 5 2 1 1 81 7 278
2017 CR-04 48 30 12 6 2 1 1 80 8 229
2017 CR-05 38 49 11 0 0 2 0 89 0 45
2014 CR 46 28 13 7 2 2 0 76 10 360
2014 CR-04 48 28 12 8 2 2 0 77 10 280
2014 CR-05 38 30 20 6 4 3 0 70 10 70
2011 CR 45 26 13 8 6 1 1 73 15 439
2011 CR-03 20 20 20 7 20 13 0 46 31 15
2011 CR-04 46 24 13 9 6 1 1 71 16 336
2011 CR-05 48 35 11 4 2 0 0 83 6 83
2008 CR 47 25 11 5 8 4 1 75 13 344
2008 CR-03 36 18 18 9 0 18 0 67 11 11
2008 CR-04 48 26 11 4 7 4 1 77 12 274
2008 CR-05 44 22 9 9 11 4 2 69 21 55

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 47 31 10 6 5 2 0 79 11 286
2018 CR-04 49 27 11 8 4 2 0 77 12 226
2018 CR-05 35 51 6 0 6 2 0 88 6 51
2017 CR 49 28 10 10 2 0 0 78 13 278
2017 CR-04 51 26 10 10 2 0 0 78 13 229
2017 CR-05 38 40 11 11 0 0 0 78 11 45
2014 CR 44 30 10 11 4 0 0 74 16 359
2014 CR-04 48 29 8 11 4 0 0 78 15 279
2014 CR-05 24 37 21 13 6 0 0 61 18 70
2011 CR 41 29 12 10 8 0 0 70 18 439
2011 CR-03 13 33 20 13 20 0 0 47 33 15
2011 CR-04 42 28 12 11 7 0 1 70 18 336
2011 CR-05 42 31 12 10 4 1 0 74 13 83
2008 CR 40 31 10 10 9 0 1 72 19 344
2008 CR-03 36 18 0 18 18 0 9 60 40 11
2008 CR-04 41 32 9 9 8 0 0 74 17 274
2008 CR-05 36 25 16 9 13 0 0 62 22 55

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 55 24 10 7 4 0 0 79 11 286
2018 CR-04 54 25 10 8 3 0 0 79 11 226
2018 CR-05 59 24 8 6 4 0 0 82 10 51
2017 CR 60 24 9 4 4 0 0 84 8 277
2017 CR-04 61 23 8 4 3 0 0 84 8 228
2017 CR-05 51 31 13 2 2 0 0 82 4 45
2014 CR 51 29 9 5 5 1 1 81 10 360
2014 CR-04 53 29 8 5 5 1 0 82 10 280
2014 CR-05 42 31 13 7 7 0 0 73 14 70

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 34 33 14 7 7 5 1 71 15 285
2018 CR-04 31 33 14 8 7 6 0 69 16 226
2018 CR-05 46 34 12 2 2 2 2 83 4 50
2017 CR 31 34 16 8 5 6 0 70 14 277
2017 CR-04 33 30 16 8 6 7 0 68 15 229
2017 CR-05 21 57 16 7 0 0 0 77 7 44
2014 CR 30 34 15 8 5 7 0 70 14 359
2014 CR-04 30 33 16 9 5 7 0 68 15 279
2014 CR-05 30 39 13 7 3 8 0 75 11 70
2011 CR 29 26 20 9 9 7 0 59 19 440
2011 CR-03 19 44 6 13 6 13 0 71 21 16
2011 CR-04 29 24 21 9 9 7 1 58 20 336
2011 CR-05 34 28 20 7 6 5 0 65 14 83

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 31 31 17 11 6 2 0 64 18 286
2018 CR-04 27 32 18 13 7 3 0 61 20 226
2018 CR-05 45 31 16 2 2 2 2 80 4 51
2017 CR 28 33 19 10 7 3 0 63 18 277
2017 CR-04 29 30 20 10 8 3 0 61 19 228
2017 CR-05 22 51 13 11 0 0 2 75 11 45
2014 CR 28 30 20 13 7 2 0 59 20 360
2014 CR-04 27 29 21 14 7 2 0 57 22 280
2014 CR-05 32 37 16 8 3 4 0 72 12 70
2011 CR 28 29 17 12 12 3 0 58 25 439
2011 CR-03 13 25 13 44 6 0 0 38 50 16
2011 CR-04 28 26 19 11 13 3 0 55 26 335
2011 CR-05 31 42 11 11 4 1 0 74 15 83
2008 CR 28 35 13 11 10 2 0 65 22 344
2008 CR-03 9 36 18 9 9 18 0 56 22 11
2008 CR-04 28 36 14 12 9 2 0 65 21 274
2008 CR-05 31 33 11 9 16 0 0 64 25 55

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 22 26 19 20 7 6 1 50 29 286
2018 CR-04 19 24 21 21 7 6 0 47 30 226
2018 CR-05 33 27 14 16 4 4 2 65 21 51
2017 CR 19 33 24 11 8 6 0 55 20 277
2017 CR-04 20 30 23 10 10 6 0 54 21 229
2017 CR-05 14 50 20 14 0 2 0 65 14 44
2014 CR 20 30 21 16 7 6 0 53 25 358
2014 CR-04 19 28 22 17 8 6 0 50 27 280
2014 CR-05 20 40 16 14 3 7 0 65 18 69
2011 CR 20 28 17 21 8 5 0 51 31 439
2011 CR-03 19 19 31 13 13 0 6 40 27 16
2011 CR-04 20 26 17 21 9 6 0 50 32 335
2011 CR-05 18 41 14 18 5 4 0 61 24 83
2008 CR 16 34 13 18 10 9 0 55 31 343
2008 CR-03 9 36 27 0 9 18 0 56 11 11
2008 CR-04 17 34 13 19 8 8 0 56 30 274
2008 CR-05 11 35 9 19 17 9 0 51 39 54

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 17 30 19 17 11 6 0 50 30 286
2018 CR-04 16 29 19 20 10 6 0 48 32 226
2018 CR-05 20 35 18 6 14 6 2 60 21 51
2017 CR 17 35 18 19 6 4 0 55 27 277
2017 CR-04 18 36 16 19 6 4 0 56 27 229
2017 CR-05 14 34 27 21 2 2 0 49 23 44
2014 CR 17 36 17 18 10 2 0 54 28 360
2014 CR-04 17 35 19 17 10 2 0 53 28 280
2014 CR-05 15 39 14 21 7 3 0 56 29 70
2011 CR 14 34 13 24 12 3 0 50 37 439
2011 CR-03 13 25 25 6 31 0 0 38 38 16
2011 CR-04 14 34 13 24 12 3 0 49 37 335
2011 CR-05 17 35 10 25 10 4 0 54 36 83
2008 CR 17 36 15 17 13 3 0 54 31 343
2008 CR-03 9 27 9 36 9 9 0 40 50 11
2008 CR-04 17 37 16 15 11 3 0 56 27 273
2008 CR-05 16 33 11 18 22 0 0 49 40 55
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 28 39 13 12 8 0 0 67 20 285
2018 CR-04 25 40 14 12 8 0 0 66 20 225
2018 CR-05 37 35 8 12 8 0 0 73 20 51
2017 CR 33 34 13 14 6 0 0 67 20 278
2017 CR-04 34 32 14 15 5 0 0 66 19 229
2017 CR-05 31 40 9 11 9 0 0 71 20 45
2014 CR 24 36 14 16 10 0 0 60 26 359
2014 CR-04 26 36 13 13 11 0 0 62 24 279
2014 CR-05 11 36 17 31 4 0 0 48 35 70
2011 CR 25 33 14 13 14 1 0 59 27 438
2011 CR-03 19 25 0 13 44 0 0 44 56 16
2011 CR-04 25 33 14 13 14 1 0 59 27 334
2011 CR-05 27 35 12 12 12 1 1 63 25 83

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 31 44 12 9 4 0 0 75 13 286
2018 CR-04 28 46 13 9 4 0 0 74 13 226
2018 CR-05 43 39 8 4 4 0 2 84 8 51
2017 CR 33 43 9 12 3 0 0 76 15 276
2017 CR-04 33 42 9 13 3 0 0 75 16 227
2017 CR-05 33 47 11 9 0 0 0 80 9 45

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 16 22 20 14 16 11 1 43 33 286
2018 CR-04 13 22 21 14 18 10 1 40 36 226
2018 CR-05 24 24 18 10 8 16 2 57 21 51
2017 CR 14 21 19 19 12 14 2 41 36 278
2017 CR-04 13 20 19 19 12 15 2 40 37 229
2017 CR-05 16 27 18 20 9 9 2 48 32 45
2014 CR 7 20 21 21 17 12 2 32 44 359
2014 CR-04 8 20 19 19 20 13 1 32 45 279
2014 CR-05 3 21 28 30 10 7 1 26 43 70

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 43 31 11 8 6 0 1 75 14 285
2018 CR-04 42 33 10 8 6 0 1 76 14 226
2018 CR-05 43 29 14 4 6 0 4 76 10 51
2017 CR 44 31 12 9 4 0 0 75 12 278
2017 CR-04 44 30 12 9 4 0 0 74 13 229
2017 CR-05 40 40 13 7 0 0 0 80 7 45
2014 CR 46 28 12 10 4 0 0 74 14 359
2014 CR-04 46 29 11 10 4 0 0 76 13 279
2014 CR-05 41 27 16 11 6 0 0 68 17 70
2011 CR 38 33 12 10 6 0 0 71 17 440
2011 CR-03 19 44 0 25 13 0 0 63 38 16
2011 CR-04 37 32 13 10 7 0 1 70 16 336
2011 CR-05 42 35 10 8 5 0 0 77 13 83
2008 CR 40 30 13 6 10 1 1 71 16 343
2008 CR-03 27 45 18 0 9 0 0 73 9 11
2008 CR-04 43 29 11 7 9 1 1 73 16 274
2008 CR-05 27 33 18 4 18 0 0 60 22 55

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 23 42 10 17 7 0 0 65 24 286
2018 CR-04 18 43 12 18 9 0 0 61 27 226
2018 CR-05 47 37 6 8 2 0 0 84 10 51
2017 CR 26 45 9 12 7 1 0 72 19 277
2017 CR-04 27 43 10 13 7 1 0 71 19 228
2017 CR-05 22 53 9 9 7 0 0 76 16 45
2014 CR 23 37 14 16 9 0 0 61 26 360
2014 CR-04 20 39 14 17 10 0 0 59 27 280
2014 CR-05 31 34 14 13 8 0 0 65 21 70
2011 CR 24 38 12 15 10 0 1 62 25 439
2011 CR-03 19 25 6 13 31 0 6 47 47 16
2011 CR-04 23 38 12 16 10 0 0 62 26 335
2011 CR-05 28 40 14 13 4 0 1 68 17 83
2008 CR 19 40 13 16 9 0 1 61 25 344
2008 CR-03 9 27 27 36 0 0 0 36 36 11
2008 CR-04 22 41 12 15 8 0 1 64 24 274
2008 CR-05 13 42 13 16 15 0 2 56 31 55

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 30 44 13 7 6 0 0 74 13 284
2018 CR-04 30 42 13 8 6 0 0 72 15 225
2018 CR-05 34 54 8 2 2 0 0 88 4 50
2017 CR 36 38 14 9 2 0 1 74 11 278
2017 CR-04 37 36 14 10 2 0 1 74 12 229
2017 CR-05 29 49 16 4 2 0 0 78 7 45
2014 CR 29 38 17 9 7 0 0 66 17 360
2014 CR-04 29 37 16 10 7 0 0 66 17 280
2014 CR-05 27 39 22 8 4 0 0 66 13 70
2011 CR 37 32 13 10 8 0 0 69 18 440
2011 CR-03 25 25 6 25 19 0 0 50 44 16
2011 CR-04 37 30 14 10 8 0 0 67 19 336
2011 CR-05 42 40 10 6 2 0 0 82 8 83
2008 CR 25 43 16 10 7 0 0 68 16 344
2008 CR-03 27 45 9 9 9 0 0 73 18 11
2008 CR-04 24 42 18 9 6 0 0 67 15 274
2008 CR-05 24 49 7 9 11 0 0 73 20 55

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 39 34 13 11 4 0 0 73 15 282
2018 CR-04 39 32 13 12 4 0 0 71 16 223
2018 CR-05 41 41 10 8 0 0 0 82 8 51
2017 CR 42 36 11 7 4 0 0 79 10 278
2017 CR-04 43 36 10 7 3 0 0 79 11 229
2017 CR-05 38 40 16 4 2 0 0 78 7 45
2014 CR 37 37 9 11 7 0 0 74 17 359
2014 CR-04 36 38 10 9 7 0 0 74 16 279
2014 CR-05 37 35 7 17 4 0 0 71 21 70
2011 CR 41 32 11 8 8 0 0 73 16 438
2011 CR-03 31 31 13 6 19 0 0 63 25 16
2011 CR-04 41 32 11 7 8 0 0 73 16 334
2011 CR-05 43 30 10 13 2 0 1 74 16 83
2008 CR 33 42 8 9 7 0 0 76 16 344
2008 CR-03 55 36 0 0 9 0 0 91 9 11
2008 CR-04 32 43 9 8 7 0 0 76 15 274
2008 CR-05 33 38 5 13 9 2 0 72 22 55

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 19 31 17 17 13 2 1 52 30 283
2018 CR-04 16 31 20 17 13 2 2 49 31 224
2018 CR-05 32 30 10 16 10 2 0 63 27 50
2017 CR 24 36 15 14 9 3 1 61 24 276
2017 CR-04 22 34 16 14 10 3 1 59 24 227
2017 CR-05 27 45 9 16 4 0 0 71 20 45
2014 CR 19 33 18 14 13 4 0 54 28 360
2014 CR-04 17 34 18 13 15 4 0 53 29 280
2014 CR-05 25 28 22 18 4 3 0 55 23 70
2011 CR 21 28 16 18 14 3 1 51 33 439
2011 CR-03 13 19 13 38 19 0 0 31 56 16
2011 CR-04 18 30 17 17 13 3 1 51 32 335
2011 CR-05 31 19 12 18 16 2 1 53 35 83
2008 CR 20 32 17 15 12 3 0 54 28 343
2008 CR-03 0 18 45 18 18 0 0 18 36 11
2008 CR-04 21 34 17 14 10 4 0 57 25 273
2008 CR-05 18 27 9 18 25 2 0 46 44 55

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 15 20 18 19 23 2 2 37 44 284
2018 CR-04 13 18 19 20 24 3 3 33 46 224
2018 CR-05 25 29 14 18 14 0 0 55 31 51
2017 CR 16 28 15 18 18 2 3 47 38 276
2017 CR-04 18 26 14 19 18 3 3 46 39 227
2017 CR-05 11 40 15 11 16 2 4 55 29 45
2014 CR 15 19 16 19 26 3 3 36 47 360
2014 CR-04 14 21 16 17 27 3 3 36 47 280
2014 CR-05 20 14 16 25 22 3 0 35 49 70
2011 CR 11 17 15 22 30 3 4 29 55 439
2011 CR-03 13 0 6 31 38 0 13 14 79 16
2011 CR-04 10 18 15 20 31 3 4 30 54 335
2011 CR-05 13 14 17 27 27 1 1 28 54 83
2008 CR 10 29 14 17 23 3 2 41 43 343
2008 CR-03 0 9 18 9 45 18 0 11 67 11
2008 CR-04 11 29 16 18 21 3 3 42 41 273
2008 CR-05 7 36 5 16 33 2 0 44 50 55

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 24 39 14 13 9 0 1 64 22 283
2018 CR-04 23 39 14 14 9 0 0 63 23 223
2018 CR-05 31 39 12 12 4 0 2 72 16 51
2017 CR 28 36 15 14 6 0 0 65 21 275
2017 CR-04 31 34 14 14 7 0 0 65 21 227
2017 CR-05 16 44 20 16 4 0 0 60 20 45
2014 CR 21 38 14 14 12 0 1 59 27 360
2014 CR-04 21 39 14 14 12 0 0 60 27 280
2014 CR-05 17 35 16 18 11 0 3 53 31 70
2011 CR 27 38 12 13 9 0 1 66 22 440
2011 CR-03 0 38 6 25 31 0 0 38 56 16
2011 CR-04 29 39 12 13 7 0 0 68 20 336
2011 CR-05 28 37 12 10 11 0 2 67 21 83

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 30 42 15 7 6 0 0 72 13 283
2018 CR-04 29 41 16 8 6 0 0 70 14 223
2018 CR-05 37 47 12 2 2 0 0 84 4 51
2017 CR 38 35 13 8 5 0 0 74 13 276
2017 CR-04 40 34 14 7 5 0 0 75 11 228
2017 CR-05 29 42 11 13 4 0 0 71 18 45
2014 CR 30 35 17 9 7 0 1 66 16 359
2014 CR-04 31 35 17 9 7 0 0 66 17 279
2014 CR-05 22 39 20 11 7 0 0 62 18 70

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 35 37 13 9 6 0 0 72 15 281
2018 CR-04 32 38 14 10 6 0 0 70 16 221
2018 CR-05 47 35 8 6 4 0 0 82 10 51
2017 CR 34 46 10 8 2 0 0 80 10 276
2017 CR-04 34 46 10 7 3 0 0 80 9 228
2017 CR-05 30 48 11 11 0 0 0 77 11 44
2014 CR 34 37 17 6 5 0 0 72 11 359
2014 CR-04 34 39 15 6 6 0 0 72 13 279
2014 CR-05 31 36 25 6 1 1 0 68 7 70
2011 CR 39 38 12 7 3 0 0 77 11 438
2011 CR-03 19 38 19 13 13 0 0 56 25 16
2011 CR-04 39 39 11 8 3 0 0 78 11 335
2011 CR-05 46 35 13 4 1 0 0 82 5 82

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 17 37 24 9 7 5 0 57 17 286
2018 CR-04 14 40 25 9 8 4 0 56 18 226
2018 CR-05 27 31 25 8 2 6 0 63 10 51
2017 CR 18 38 22 12 5 4 1 59 18 277
2017 CR-04 19 39 21 13 5 3 2 60 18 228
2017 CR-05 11 40 29 9 4 7 0 55 14 45

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 45 32 11 7 5 1 0 77 12 285
2018 CR-04 43 34 12 6 4 1 0 78 10 225
2018 CR-05 53 25 8 8 6 0 0 78 14 51
2017 CR 48 30 9 8 3 0 1 80 11 278
2017 CR-04 50 28 9 8 3 0 2 80 11 229
2017 CR-05 40 40 11 7 2 0 0 80 9 45
2014 CR 45 30 11 8 4 0 1 76 13 360
2014 CR-04 43 32 11 8 5 0 0 75 13 280
2014 CR-05 52 29 9 7 1 0 3 82 9 70
2011 CR 42 31 11 8 5 0 1 74 14 439
2011 CR-03 13 44 19 6 19 0 0 56 25 16
2011 CR-04 43 30 12 9 5 1 1 74 14 336
2011 CR-05 48 32 7 9 2 0 2 81 11 82

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 45 33 14 6 1 0 0 79 7 286
2018 CR-04 43 32 15 7 2 0 0 76 9 226
2018 CR-05 51 39 8 2 0 0 0 90 2 51
2017 CR 43 33 17 3 1 0 2 78 5 278
2017 CR-04 44 34 16 3 2 0 2 79 4 229
2017 CR-05 38 33 20 6 0 0 2 73 7 45
2014 CR 49 31 16 4 1 0 0 79 5 360
2014 CR-04 47 32 15 4 1 0 0 79 5 280
2014 CR-05 50 29 17 4 0 0 0 79 4 70
2011 CR 47 30 16 5 2 0 0 77 7 440
2011 CR-03 63 13 13 13 0 0 0 75 13 16
2011 CR-04 46 31 16 4 3 0 0 77 7 336
2011 CR-05 47 33 16 4 1 0 0 80 5 83
2008 CR 45 25 22 5 3 0 0 70 8 344
2008 CR-03 45 18 27 9 0 0 0 64 9 11
2008 CR-04 49 23 21 5 1 0 0 72 7 274
2008 CR-05 27 35 24 5 9 0 0 62 15 55

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 CR 21 35 44 286
2018 CR-04 19 35 45 226
2018 CR-05 25 37 37 51
2017 CR 23 38 39 278
2017 CR-04 25 37 38 229
2017 CR-05 16 49 36 45
2014 CR 25 39 35 359
2014 CR-04 24 40 35 279
2014 CR-05 28 36 36 70
2011 CR 30 34 37 438
2011 CR-03 44 19 38 16
2011 CR-04 28 34 37 335
2011 CR-05 33 35 33 83

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 CR 11 26 30 3 13 16 61
2018 CR-04 11 20 32 5 14 18 44
2017 CR 34 26 19 6 11 5 64
2017 CR-04 36 28 12 7 12 5 57
2014 CR 16 27 35 7 9999 14 91
2014 CR-04 16 26 32 8 9999 18 68
2014 CR-05 10 35 45 5 9999 6 20
2011 CR 15 26 32 8 9999 19 129
2011 CR-04 15 23 34 9 9999 19 94
2011 CR-05 7 44 26 0 9999 22 27
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 40 42 13 2 3 0 0 82 5 284
2018 CR-04 40 41 14 3 3 0 0 80 5 224
2018 CR-05 41 49 8 2 0 0 0 90 2 51
2017 CR 39 42 13 3 1 0 1 83 4 278
2017 CR-04 40 43 12 3 1 0 1 83 4 229
2017 CR-05 38 40 18 2 0 2 0 80 2 45
2014 CR 35 43 12 5 3 1 0 80 8 360
2014 CR-04 37 42 10 6 3 1 0 80 10 280
2014 CR-05 25 50 20 1 1 1 0 77 3 70
2011 CR 33 43 13 6 3 1 0 77 10 437
2011 CR-03 38 44 6 6 6 0 0 81 13 16
2011 CR-04 31 44 14 7 4 1 0 76 11 333
2011 CR-05 43 37 10 5 1 4 0 84 6 83
2008 CR 36 44 10 5 3 1 0 81 9 344
2008 CR-03 55 36 9 0 0 0 0 91 0 11
2008 CR-04 37 44 10 5 3 1 0 82 8 274
2008 CR-05 29 47 11 7 5 0 0 76 13 55

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 29 41 22 6 1 0 0 71 7 283
2018 CR-04 28 41 24 5 1 0 0 70 7 224
2018 CR-05 34 42 16 8 0 0 0 76 8 50
2017 CR 34 41 14 7 4 1 0 76 11 278
2017 CR-04 35 39 15 7 3 1 0 75 10 229
2017 CR-05 27 56 9 7 2 0 0 82 9 45
2014 CR 33 42 13 6 4 2 0 77 10 360
2014 CR-04 30 42 14 7 5 2 0 74 12 280
2014 CR-05 39 45 10 3 0 3 0 86 3 70
2011 CR 37 37 14 6 4 2 0 75 10 440
2011 CR-03 25 25 25 0 19 6 0 53 20 16
2011 CR-04 38 37 14 7 4 1 0 76 11 336
2011 CR-05 36 43 13 2 2 2 0 81 5 83

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 8 24 32 22 11 2 3 34 33 283
2018 CR-04 9 24 31 20 11 1 3 33 35 223
2018 CR-05 2 20 39 27 8 2 2 37 22 51
2017 CR 8 18 35 21 14 1 5 37 27 277
2017 CR-04 8 16 35 21 14 1 5 37 26 228
2017 CR-05 4 27 38 20 7 0 4 28 32 45
2014 CR 7 24 31 22 10 1 4 33 33 359
2014 CR-04 7 23 33 22 10 1 4 34 32 279
2014 CR-05 10 29 25 24 10 0 3 35 39 70
2011 CR 9 20 30 22 14 1 3 38 30 437
2011 CR-03 19 13 19 25 6 6 13 38 38 16
2011 CR-04 8 20 31 23 15 1 3 39 30 333
2011 CR-05 11 14 34 22 16 0 4 39 26 83
2008 CR 7 26 30 21 12 2 2 34 35 343
2008 CR-03 0 36 18 27 9 0 9 40 40 11
2008 CR-04 5 24 31 22 13 2 3 37 30 273
2008 CR-05 18 36 25 15 5 0 0 20 55 55

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 13 21 24 21 14 3 3 38 37 284
2018 CR-04 15 22 24 21 13 3 3 36 39 225
2018 CR-05 8 12 28 24 20 2 6 48 22 50
2017 CR 8 15 34 17 19 3 4 38 25 275
2017 CR-04 10 13 35 16 19 3 5 38 25 227
2017 CR-05 2 25 34 21 16 0 2 37 28 44
2014 CR 10 21 30 21 13 3 3 35 33 357
2014 CR-04 10 21 30 20 13 3 2 35 33 278
2014 CR-05 8 22 31 23 13 2 1 36 32 70
2011 CR 9 17 24 23 16 4 6 44 29 437
2011 CR-03 13 6 31 19 0 13 19 27 27 16
2011 CR-04 8 19 24 22 17 4 5 43 30 333
2011 CR-05 7 14 24 30 17 2 5 51 23 83
2008 CR 9 18 25 23 16 6 3 43 30 341
2008 CR-03 18 0 55 9 9 0 9 20 20 11
2008 CR-04 8 18 23 24 18 6 3 46 29 271
2008 CR-05 9 24 27 27 7 4 2 37 35 55

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 13 20 32 20 8 4 5 30 35 285
2018 CR-04 16 20 32 15 8 4 4 25 40 224
2018 CR-05 2 15 31 38 8 0 6 49 18 52
2017 CR 8 20 34 15 11 4 8 31 31 276
2017 CR-04 8 20 33 15 11 5 7 30 32 227
2017 CR-05 7 13 38 18 11 0 13 33 23 45
2014 CR 14 26 31 14 8 1 5 24 42 360
2014 CR-04 15 29 29 14 8 1 4 24 46 280
2014 CR-05 11 15 41 17 10 0 6 28 28 70
2011 CR 14 22 27 19 10 3 5 31 39 437
2011 CR-03 25 6 25 19 0 13 13 25 42 16
2011 CR-04 13 25 29 19 8 1 5 29 40 333
2011 CR-05 16 16 23 19 17 5 5 40 35 83
2008 CR 16 18 31 17 12 3 3 31 36 342
2008 CR-03 9 0 55 0 27 0 9 30 10 11
2008 CR-04 14 19 30 19 12 3 4 33 35 272
2008 CR-05 27 20 31 11 9 2 0 20 48 55

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 3 9 28 38 17 2 3 58 13 283
2018 CR-04 4 10 27 37 17 2 3 57 14 223
2018 CR-05 0 4 33 45 14 0 4 61 4 51
2017 CR 4 7 30 31 21 1 6 56 12 273
2017 CR-04 4 6 30 31 22 1 6 57 11 224
2017 CR-05 2 13 33 33 11 0 7 48 17 45
2014 CR 3 12 30 32 18 2 4 52 16 358
2014 CR-04 3 12 28 33 18 2 4 54 16 278
2014 CR-05 1 11 39 31 14 0 4 47 13 70
2011 CR 6 9 29 30 22 0 4 54 16 436
2011 CR-03 13 6 19 25 13 6 19 50 25 16
2011 CR-04 5 10 29 29 23 0 4 54 15 332
2011 CR-05 7 7 29 36 18 0 2 56 15 83
2008 CR 5 12 28 28 21 1 4 53 18 341
2008 CR-03 0 9 36 0 27 0 27 38 13 11
2008 CR-04 3 12 25 31 24 1 4 58 16 271
2008 CR-05 15 13 42 24 7 0 0 31 27 55

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 13 21 23 24 14 2 3 40 36 286
2018 CR-04 15 23 20 23 13 2 3 39 40 226
2018 CR-05 8 10 35 27 14 2 4 44 19 51
2017 CR 11 20 27 20 14 1 6 37 34 276
2017 CR-04 11 20 26 20 14 1 7 38 34 227
2017 CR-05 13 18 33 20 11 0 4 33 32 45
2014 CR 14 20 26 22 12 2 4 36 36 358
2014 CR-04 15 21 27 20 11 2 3 33 38 279
2014 CR-05 11 16 23 29 13 1 7 46 30 69
2011 CR 14 18 28 18 17 1 5 36 34 437
2011 CR-03 25 6 25 13 6 13 13 25 42 16
2011 CR-04 14 18 28 18 17 1 4 37 33 333
2011 CR-05 12 19 30 17 17 0 5 35 33 83
2008 CR 8 18 26 24 17 2 5 44 28 341
2008 CR-03 0 27 27 0 27 0 18 33 33 11
2008 CR-04 7 17 25 25 19 2 5 47 26 272
2008 CR-05 15 20 28 24 7 2 4 33 37 54

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 9 19 25 24 15 5 4 43 30 281
2018 CR-04 11 21 21 25 14 4 4 43 34 223
2018 CR-05 0 10 41 22 18 6 2 44 11 49
2017 CR 8 15 29 19 18 5 7 42 26 277
2017 CR-04 8 13 29 18 19 5 7 43 24 228
2017 CR-05 4 25 29 25 9 2 7 37 32 45
2014 CR 9 16 22 24 19 4 7 48 27 358
2014 CR-04 10 17 21 25 19 3 6 48 29 278
2014 CR-05 4 11 29 22 22 4 7 50 17 70
2011 CR 8 13 24 24 21 4 7 50 24 437
2011 CR-03 25 19 19 6 0 19 13 9 64 16
2011 CR-04 8 13 23 25 22 3 7 52 23 333
2011 CR-05 8 10 27 25 19 4 7 50 20 83
2008 CR 10 17 22 23 19 4 4 47 29 340
2008 CR-03 0 18 9 36 18 9 9 67 22 11
2008 CR-04 7 16 22 24 22 4 4 51 26 272
2008 CR-05 24 17 28 17 7 4 4 26 44 54

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 10 21 30 19 11 4 5 33 34 285
2018 CR-04 12 22 31 17 10 4 4 29 37 225
2018 CR-05 4 16 27 25 16 4 8 47 22 51
2017 CR 8 20 31 14 14 5 7 32 32 277
2017 CR-04 8 20 32 14 14 6 6 31 33 228
2017 CR-05 9 20 33 13 16 0 9 32 32 45
2014 CR 10 20 31 16 12 4 8 31 34 358
2014 CR-04 12 20 31 16 12 3 6 31 35 278
2014 CR-05 4 18 34 18 11 4 10 34 27 70

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 34 32 11 12 10 1 0 67 22 285
2018 CR-04 34 32 11 11 11 1 0 67 22 225
2018 CR-05 29 39 12 10 8 2 0 70 18 51
2017 CR 41 30 12 11 5 0 1 71 17 278
2017 CR-04 40 30 13 10 6 0 1 71 16 229
2017 CR-05 40 33 9 18 0 0 0 73 18 45
2014 CR 37 27 11 14 10 1 1 65 24 360
2014 CR-04 39 27 10 13 11 0 0 67 24 280
2014 CR-05 27 28 17 20 7 1 0 56 27 70

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 44 35 7 10 4 0 0 79 14 284
2018 CR-04 43 33 8 12 4 0 0 76 16 224
2018 CR-05 51 37 6 4 2 0 0 88 6 51
2017 CR 45 40 7 6 2 0 0 84 9 278
2017 CR-04 46 38 7 7 2 0 0 84 10 229
2017 CR-05 36 53 9 2 0 0 0 89 2 45
2014 CR 41 35 10 9 5 0 0 76 14 360
2014 CR-04 39 37 10 8 6 0 0 76 14 280
2014 CR-05 43 29 10 13 4 0 0 73 17 70

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 34 38 15 7 3 3 1 74 11 286
2018 CR-04 34 38 15 7 4 2 1 74 11 226
2018 CR-05 29 47 14 4 0 6 0 81 4 51

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 48 32 13 3 2 2 1 81 5 286
2018 CR-04 46 35 13 3 2 1 0 82 5 226
2018 CR-05 55 22 14 4 0 4 2 81 4 51
2017 CR 42 36 14 4 4 0 0 78 8 277
2017 CR-04 43 35 14 5 3 0 0 78 8 228
2017 CR-05 40 42 13 2 2 0 0 82 4 45
2014 CR 46 31 13 3 2 4 0 81 5 359
2014 CR-04 44 32 14 3 2 4 0 79 6 279
2014 CR-05 52 28 10 3 3 4 0 84 6 70

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 46 34 13 5 2 1 0 80 7 286
2018 CR-04 44 36 12 4 3 1 0 81 7 226
2018 CR-05 55 29 10 6 0 0 0 84 6 51
2017 CR 43 40 9 3 3 1 0 84 6 276
2017 CR-04 44 39 10 3 4 0 0 83 7 227
2017 CR-05 40 47 7 2 0 4 0 91 2 45
2014 CR 43 36 12 4 3 2 0 81 7 360
2014 CR-04 41 37 11 5 3 3 0 80 8 280
2014 CR-05 47 35 16 1 1 0 0 82 3 70
2011 CR 36 34 14 6 7 3 0 72 13 439
2011 CR-03 31 38 0 13 13 6 0 73 27 16
2011 CR-04 34 36 15 6 7 2 0 72 13 335
2011 CR-05 48 27 11 5 7 2 0 77 12 83

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 49 34 10 5 2 0 0 83 7 284
2018 CR-04 48 35 9 6 3 0 0 82 8 226
2018 CR-05 54 32 14 0 0 0 0 86 0 50
2017 CR 50 34 9 4 3 0 0 84 7 277
2017 CR-04 50 33 10 3 3 0 0 83 7 228
2017 CR-05 49 40 7 4 0 0 0 89 4 45
2014 CR 48 34 10 4 3 1 0 83 7 359
2014 CR-04 46 34 12 4 4 1 0 80 8 279
2014 CR-05 52 38 6 3 0 1 0 91 3 70
2011 CR 43 33 12 6 6 0 0 77 11 438
2011 CR-03 31 31 13 6 19 0 0 63 25 16
2011 CR-04 41 33 13 7 5 1 0 75 12 334
2011 CR-05 53 35 6 1 5 0 0 88 6 83
2008 CR 40 36 11 7 5 0 0 76 12 341
2008 CR-03 36 27 27 9 0 0 0 64 9 11
2008 CR-04 40 38 11 6 4 0 0 78 11 272
2008 CR-05 43 28 9 9 11 0 0 70 20 54

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 23 32 19 12 10 3 1 57 22 285
2018 CR-04 21 31 21 12 11 3 1 54 24 225
2018 CR-05 29 35 16 10 6 2 2 67 16 51
2017 CR 28 28 13 17 5 6 2 61 25 278
2017 CR-04 27 27 13 19 6 6 2 59 27 229
2017 CR-05 29 38 13 11 2 4 2 72 14 45
2014 CR 24 30 13 15 11 4 2 58 28 360
2014 CR-04 24 30 12 16 12 4 1 58 29 280
2014 CR-05 17 30 18 15 10 6 4 52 28 70

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 37 40 11 8 3 1 0 78 11 284
2018 CR-04 36 42 11 8 3 1 0 78 11 225
2018 CR-05 38 40 10 10 2 0 0 78 12 50
2017 CR 32 39 14 9 1 3 1 75 11 278
2017 CR-04 34 38 12 10 1 4 1 76 11 229
2017 CR-05 27 44 20 9 0 0 0 71 9 45
2014 CR 40 32 12 9 4 2 1 75 13 359
2014 CR-04 44 29 12 8 4 2 0 75 13 279
2014 CR-05 25 43 13 13 4 0 1 70 17 70
2011 CR 43 32 9 7 5 4 0 78 13 440
2011 CR-03 19 38 13 19 13 0 0 56 31 16
2011 CR-04 43 33 9 7 5 4 0 79 12 336
2011 CR-05 49 29 10 6 1 5 0 82 8 83
2008 CR 34 30 12 8 8 7 2 70 17 343
2008 CR-03 27 18 9 0 18 18 9 63 25 11
2008 CR-04 38 29 11 7 6 7 2 74 14 273
2008 CR-05 16 36 16 11 15 5 0 56 27 55

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 35 37 18 7 3 0 0 73 10 283
2018 CR-04 34 38 17 7 3 0 0 72 10 223
2018 CR-05 41 37 20 2 0 0 0 78 2 51

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 21 26 18 16 12 8 1 50 30 286
2018 CR-04 19 25 19 15 13 8 1 48 31 226
2018 CR-05 31 27 12 18 6 6 0 63 25 51
2017 CR 18 28 17 17 10 8 2 50 30 277
2017 CR-04 20 26 17 19 10 7 1 50 31 228
2017 CR-05 7 33 22 9 13 11 4 47 26 45
2014 CR 18 20 17 17 19 8 1 42 40 358
2014 CR-04 21 20 16 18 17 8 0 44 39 278
2014 CR-05 7 20 20 16 24 11 3 31 46 70
2011 CR 19 23 13 15 20 8 2 46 39 440
2011 CR-03 13 25 0 19 38 6 0 40 60 16
2011 CR-04 19 21 15 16 17 9 2 46 37 336
2011 CR-05 20 29 10 13 24 4 0 51 39 83

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 12 88 285
2018 CR-04 13 87 225

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 CR 73 33
2018 CR-04 73 30

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 CR 55 33
2018 CR-04 50 30

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 CR 0 33
2018 CR-04 0 30

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 CR 36 33
2018 CR-04 37 30

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 CR 42 33
2018 CR-04 43 30

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 CR 48 33
2018 CR-04 50 30

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 CR 45 33
2018 CR-04 43 30

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 CR 45 33
2018 CR-04 50 30

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 CR 52 33
2018 CR-04 57 30

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 CR 39 33
2018 CR-04 43 30

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 CR 52 33
2018 CR-04 50 30

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 CR 33 33
2018 CR-04 30 30

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 CR 33 33
2018 CR-04 37 30

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 CR 55 33
2018 CR-04 50 30

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 CR 18 33
2018 CR-04 20 30

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 CR 27 33
2018 CR-04 27 30

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 CR 18 33
2018 CR-04 20 30

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 CR 27 33
2018 CR-04 30 30

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 CR 33 27
2018 CR-04 38 24

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 CR 22 27
2018 CR-04 21 24

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 CR 0 27
2018 CR-04 0 24

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 CR 19 27
2018 CR-04 21 24

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 CR 33 27
2018 CR-04 38 24

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 CR 19 27
2018 CR-04 21 24

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 CR 37 27
2018 CR-04 42 24

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 CR 48 27
2018 CR-04 50 24

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 CR 26 27

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 20 19 19 8 6 23 4 54 20 286
2018 CR-04 19 18 20 9 8 23 4 50 22 226
2018 CR-05 29 25 12 4 0 22 8 78 6 51
2017 CR 22 19 19 8 6 16 10 56 18 278
2017 CR-04 22 17 19 9 6 17 9 54 21 229
2017 CR-05 22 29 22 2 2 11 11 66 6 45
2014 CR 21 15 21 9 8 20 6 49 23 359
2014 CR-04 19 13 23 10 9 20 5 44 26 279
2014 CR-05 23 24 17 3 4 18 11 66 10 70

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 33 34 16 5 5 7 1 72 10 285
2018 CR-04 31 35 16 5 5 7 1 71 11 226
2018 CR-05 42 32 16 2 0 6 2 80 2 50
2017 CR 32 35 16 5 4 6 2 73 10 278
2017 CR-04 32 34 16 5 5 6 2 72 10 229
2017 CR-05 36 38 18 4 0 2 2 77 5 45
2014 CR 32 29 18 7 5 9 0 67 13 360
2014 CR-04 30 29 19 8 6 8 0 65 15 280
2014 CR-05 35 31 17 4 1 11 0 74 7 70
2011 CR 37 33 14 7 4 5 0 73 12 440
2011 CR-03 31 25 13 13 13 6 0 60 27 16
2011 CR-04 35 35 14 7 4 5 0 73 12 336
2011 CR-05 46 28 12 7 1 5 1 78 9 83

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 7 93 284
2018 CR-04 7 93 224

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 CR 57 21
2018 CR-04 67 15

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 CR 71 21

Question 56c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 CR 0 21
2018 CR-04 0 15

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 CR 0 21
2018 CR-04 0 15

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 CR 0 21
2018 CR-04 0 15

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic
(%)		 Total responses
2018 CR 43 21
2018 CR-04 40 15

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic
(%)		 Total responses
2018 CR 33 21
2018 CR-04 33 15

Question 57d. Please indicate the type of discrimination you experienced. Religion
Survey year Demographic
(%)		 Total responses
2018 CR 24 21

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic
(%)		 Total responses
2018 CR 33 21
2018 CR-04 40 15

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2018 CR 0 21
2018 CR-04 0 15

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2018 CR 0 21
2018 CR-04 0 15

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2018 CR 0 21
2018 CR-04 0 15

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 CR 24 21

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 CR 33 21
2018 CR-04 40 15

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 CR 48 21
2018 CR-04 47 15

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 CR 0 17
2018 CR-04 0 11

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 CR 35 17

Question 59e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 CR 0 17
2018 CR-04 0 11

Question 59f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 CR 0 17
2018 CR-04 0 11

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 CR 0 17
2018 CR-04 0 11

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 CR 41 17
2018 CR-04 55 11

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 CR 0 17
2018 CR-04 0 11

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 CR 53 17

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 CR 0 17
2018 CR-04 0 11

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 CR 29 17

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 23 19 24 5 2 23 4 57 11 285
2018 CR-04 22 19 25 4 2 24 4 56 9 225
2018 CR-05 27 20 20 6 0 22 6 65 8 51
2017 CR 22 18 24 4 3 21 10 57 9 277
2017 CR-04 22 16 24 4 2 21 10 56 9 228
2017 CR-05 18 24 24 0 2 20 11 61 3 45
2014 CR 20 19 20 3 4 27 8 59 10 360
2014 CR-04 18 19 20 4 4 29 6 58 12 280
2014 CR-05 22 17 21 0 3 20 17 62 4 70

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 35 32 18 4 2 9 1 74 6 284
2018 CR-04 33 32 19 4 2 9 1 73 6 224
2018 CR-05 43 35 12 2 0 8 0 85 2 51
2017 CR 37 31 17 5 2 8 1 74 8 275
2017 CR-04 37 31 17 5 1 8 1 75 7 226
2017 CR-05 36 33 16 4 4 4 2 74 10 45
2014 CR 34 29 19 4 3 10 1 70 8 360
2014 CR-04 30 30 19 5 4 11 1 69 9 280
2014 CR-05 45 25 22 3 1 4 0 73 4 70
2011 CR 42 31 15 4 3 6 0 77 7 439
2011 CR-03 25 38 25 0 6 6 0 67 7 16
2011 CR-04 41 31 15 4 3 6 0 77 7 335
2011 CR-05 52 27 11 2 2 5 1 83 5 83
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 57 24 9 5 4 2 0 83 8 284
2018 CR-04 56 24 9 5 4 2 0 82 9 224
2018 CR-05 63 27 6 2 2 0 0 90 4 51
2017 CR 61 24 7 5 2 0 0 85 8 277
2017 CR-04 64 22 7 6 2 0 0 86 8 228
2017 CR-05 49 36 11 4 0 0 0 84 4 45

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 35 42 12 7 3 1 0 77 10 284
2018 CR-04 31 43 13 8 4 1 0 75 12 224
2018 CR-05 51 37 8 4 0 0 0 88 4 51
2017 CR 31 42 12 8 4 2 1 76 12 278
2017 CR-04 30 42 12 9 4 3 0 74 13 229
2017 CR-05 36 44 11 4 0 0 4 84 5 45

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 28 39 15 10 5 2 1 69 16 286
2018 CR-04 25 39 16 11 6 3 0 66 17 225
2018 CR-05 42 38 12 4 2 0 2 82 6 52
2017 CR 26 38 17 11 5 2 0 66 17 277
2017 CR-04 27 37 17 13 5 2 0 65 18 228
2017 CR-05 22 44 20 4 2 4 2 71 7 45

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 17 28 23 15 15 1 1 46 31 284
2018 CR-04 16 28 24 14 16 1 1 45 30 225
2018 CR-05 20 28 20 20 12 0 0 48 32 50
2017 CR 21 21 20 16 18 0 3 44 35 277
2017 CR-04 22 21 21 16 17 0 2 45 34 228
2017 CR-05 13 24 18 18 20 0 7 40 40 45

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 25 33 24 11 6 0 1 58 18 286
2018 CR-04 27 32 22 12 6 0 1 60 18 226
2018 CR-05 20 31 35 6 8 0 0 51 14 51
2017 CR 21 35 23 12 8 0 1 57 20 278
2017 CR-04 22 37 22 11 8 0 0 59 19 229
2017 CR-05 18 25 29 18 9 0 2 43 27 45

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 40 31 19 7 2 1 1 72 9 281
2018 CR-04 40 32 16 9 1 1 0 73 11 221
2018 CR-05 35 27 29 2 4 0 2 64 6 51
2017 CR 36 32 19 6 4 1 2 70 10 275
2017 CR-04 39 32 18 4 4 1 1 73 9 226
2017 CR-05 20 31 27 11 4 2 4 55 17 45

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 28 25 19 14 12 0 3 54 26 280
2018 CR-04 29 23 17 15 13 0 3 54 29 221
2018 CR-05 18 32 30 12 6 0 2 51 18 50
2017 CR 30 24 20 11 13 0 2 56 24 278
2017 CR-04 32 26 18 10 13 0 1 59 23 229
2017 CR-05 18 18 29 18 11 2 4 38 31 45

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 63 14 6 2 1 0 14 90 3 284
2018 CR-04 65 14 5 2 0 0 13 91 3 225
2018 CR-05 50 20 8 4 2 0 16 83 7 50
2017 CR 50 18 9 3 1 1 17 84 5 275
2017 CR-04 53 17 8 3 0 1 17 86 4 227
2017 CR-05 34 25 14 5 4 0 18 72 11 44

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 38 28 19 8 6 0 0 66 15 286
2018 CR-04 39 28 19 8 5 0 0 68 13 226
2018 CR-05 33 29 18 10 10 0 0 63 20 51
2017 CR 36 29 23 6 5 0 0 66 11 275
2017 CR-04 36 27 25 6 5 0 0 64 11 227
2017 CR-05 34 41 16 5 5 0 0 75 9 44

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 30 31 24 8 5 1 1 62 13 284
2018 CR-04 30 28 25 8 5 2 1 61 14 225
2018 CR-05 26 42 22 6 2 0 2 69 8 50
2017 CR 33 35 16 9 3 1 3 71 13 274
2017 CR-04 33 36 16 7 4 1 3 72 12 226
2017 CR-05 34 29 16 14 0 5 2 68 15 44

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 30 25 24 12 6 1 2 56 19 285
2018 CR-04 30 24 25 12 7 1 2 56 19 225
2018 CR-05 27 31 24 16 0 0 2 60 16 51
2017 CR 30 32 21 10 4 1 2 63 15 275
2017 CR-04 29 33 19 11 5 0 3 64 16 227
2017 CR-05 30 27 32 7 2 2 0 58 9 44

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 32 31 19 11 5 0 2 65 16 284
2018 CR-04 30 32 20 10 5 0 2 64 16 225
2018 CR-05 38 28 20 12 0 0 2 67 12 50
2017 CR 33 33 17 10 4 0 2 68 14 276
2017 CR-04 33 33 19 9 4 0 2 67 14 228
2017 CR-05 36 34 11 11 5 2 0 72 16 44

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 29 37 17 9 5 1 2 68 14 283
2018 CR-04 29 36 16 10 6 1 2 67 17 224
2018 CR-05 30 42 22 2 2 0 2 73 4 50
2017 CR 32 33 19 9 4 0 3 67 13 275
2017 CR-04 32 33 20 9 4 0 2 67 13 227
2017 CR-05 32 36 18 7 2 0 5 71 9 44

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 57 22 10 5 4 0 2 81 9 282
2018 CR-04 55 24 10 6 3 0 2 80 9 224
2018 CR-05 71 12 8 4 2 0 2 85 6 49
2017 CR 62 20 10 3 1 0 3 85 5 276
2017 CR-04 62 21 9 3 2 0 3 85 5 227
2017 CR-05 67 13 13 2 0 2 2 84 2 45

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 72 12 7 3 2 0 4 87 6 283
2018 CR-04 71 13 6 4 2 0 4 87 6 224
2018 CR-05 82 6 8 0 0 0 4 92 0 50

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 73 11 5 4 4 1 3 87 8 282
2018 CR-04 72 11 5 4 4 1 2 86 8 224
2018 CR-05 80 8 2 4 0 0 6 93 4 49
2017 CR 70 14 5 3 2 1 4 89 6 277
2017 CR-04 71 14 6 3 3 0 3 88 5 228
2017 CR-05 67 13 0 4 0 4 11 95 5 45

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 46 30 13 5 4 0 1 77 10 286
2018 CR-04 44 32 14 5 4 0 1 77 9 226
2018 CR-05 55 24 10 8 4 0 0 78 12 51
2017 CR 50 29 11 5 2 0 3 82 7 277
2017 CR-04 50 29 12 5 2 0 3 81 7 228
2017 CR-05 51 27 11 2 2 0 7 83 5 45

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 56 24 9 3 6 0 1 81 9 286
2018 CR-04 54 25 9 4 6 0 1 81 9 226
2018 CR-05 63 18 10 4 4 0 2 82 8 51
2017 CR 61 21 7 6 3 1 2 85 8 277
2017 CR-04 62 20 8 5 3 1 1 84 8 228
2017 CR-05 56 27 2 7 2 2 4 88 10 45

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 50 6 4 0 0 0 41 93 1 283
2018 CR-04 50 5 4 0 0 0 41 94 0 223
2018 CR-05 49 8 2 2 0 0 39 94 3 51
2017 CR 54 7 1 1 0 0 36 96 2 277
2017 CR-04 52 7 2 1 0 0 37 96 1 228
2017 CR-05 60 4 0 0 2 0 33 97 3 45

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 69 16 5 1 2 0 6 91 3 285
2018 CR-04 69 18 4 1 1 0 5 92 3 225
2018 CR-05 71 10 8 2 2 0 8 87 4 51
2017 CR 66 21 4 1 0 0 7 94 2 274
2017 CR-04 69 19 4 1 0 0 7 94 1 225
2017 CR-05 53 29 4 0 2 0 11 92 3 45

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 46 16 11 8 14 0 5 65 23 286
2018 CR-04 44 16 11 8 15 0 6 65 24 226
2018 CR-05 51 14 14 14 8 0 0 65 22 51
2017 CR 49 19 9 7 10 1 5 73 18 275
2017 CR-04 49 20 9 7 10 1 5 73 18 226
2017 CR-05 51 16 9 4 11 0 9 73 17 45

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 41 33 17 4 2 1 1 76 7 285
2018 CR-04 40 35 17 4 3 1 1 76 6 225
2018 CR-05 51 25 12 8 2 0 2 78 10 51
2017 CR 47 31 12 5 1 0 2 81 7 277
2017 CR-04 49 32 11 5 1 0 1 83 6 228
2017 CR-05 38 29 18 4 4 0 7 71 10 45

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 15 37 35 8 4 1 0 52 12 285
2018 CR-04 14 36 34 10 4 1 0 51 14 225
2018 CR-05 16 41 39 2 2 0 0 57 4 51
2017 CR 17 32 39 9 3 0 0 49 12 278
2017 CR-04 17 33 38 8 3 0 0 51 11 229
2017 CR-05 13 25 47 13 2 0 0 38 15 45

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 7 16 42 24 11 0 0 35 23 283
2018 CR-04 8 15 42 24 11 0 0 35 23 222
2018 CR-05 6 15 40 31 8 0 0 38 21 52
2017 CR 5 15 42 23 14 0 1 37 20 277
2017 CR-04 4 15 42 23 16 0 1 39 19 229
2017 CR-05 9 16 45 18 9 0 2 28 25 44
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 34 30 16 9 9 2 0 35 65 287
2018 CR-04 36 30 14 8 10 2 0 37 63 226
2018 CR-05 27 31 23 13 6 0 0 27 73 52
2017 CR 34 25 18 8 9 4 2 36 64 278
2017 CR-04 35 25 17 8 9 4 3 38 62 229
2017 CR-05 27 29 22 9 11 0 2 27 73 45

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 CR 21 183
2018 CR-04 18 140
2018 CR-05 32 38
2017 CR 25 167
2017 CR-04 21 133
2017 CR-05 41 32

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 CR 23 183
2018 CR-04 23 140
2018 CR-05 24 38
2017 CR 25 167
2017 CR-04 25 133
2017 CR-05 28 32

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 CR 21 183
2018 CR-04 20 140
2018 CR-05 24 38
2017 CR 21 167
2017 CR-04 20 133
2017 CR-05 25 32

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 CR 24 183
2018 CR-04 23 140
2018 CR-05 26 38
2017 CR 30 167
2017 CR-04 28 133
2017 CR-05 37 32

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 CR 8 183
2018 CR-04 9 140
2018 CR-05 5 38
2017 CR 8 167
2017 CR-04 7 133
2017 CR-05 9 32

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 CR 22 183
2018 CR-04 20 140
2018 CR-05 29 38

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 CR 48 183
2018 CR-04 48 140
2018 CR-05 47 38
2017 CR 45 167
2017 CR-04 46 133
2017 CR-05 41 32

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 CR 8 52 18 6 3 14 170
2018 CR-04 8 48 20 6 3 15 130
2018 CR-05 6 64 14 6 3 8 36
2017 CR 7 56 13 10 1 13 162
2017 CR-04 6 58 11 9 2 14 129
2017 CR-05 10 48 23 13 0 6 31

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 41 59 180
2018 CR-04 42 58 137
2018 CR-05 34 66 38

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 43 17 15 9 8 0 9 66 18 285
2018 CR-04 44 17 13 8 8 0 9 68 18 224
2018 CR-05 38 15 23 10 6 0 8 58 17 52

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 13 20 19 19 18 2 9 37 42 182
2018 CR-04 9 19 21 18 21 2 9 33 44 139
2018 CR-05 26 24 8 24 11 0 8 54 37 38
2017 CR 9 29 12 22 17 3 8 43 44 167
2017 CR-04 10 27 11 24 18 4 6 41 47 133
2017 CR-05 6 41 13 13 13 0 16 55 30 32

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 8 14 14 23 36 2 4 23 62 183
2018 CR-04 6 14 17 20 37 2 4 21 61 140
2018 CR-05 13 16 5 29 32 0 5 31 64 38
2017 CR 5 11 11 21 47 2 2 17 71 166
2017 CR-04 6 13 11 18 47 3 3 20 68 133
2017 CR-05 3 6 10 35 45 0 0 10 81 31
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