2018 Public Service Employee Survey Results by Theme for Canadian Food Inspection Agency by Question 78. Please indicate your occupational group and level. Occupational group and level - BI

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 BI 29 46 12 10 2 0 0 76 12 41
2018 BI-02 25 56 6 13 0 0 0 81 13 16
2018 BI-04 21 29 29 14 7 0 0 50 21 14
2017 BI 31 51 10 5 4 0 0 81 9 124
2017 BI-02 26 57 6 6 6 0 0 82 12 35
2017 BI-03 31 49 12 4 4 0 0 81 8 51
2014 BI 27 50 12 7 4 0 0 77 11 531
2014 BI-02 29 50 10 8 3 0 0 80 11 187
2014 BI-03 27 52 12 5 4 0 0 78 9 195
2014 BI-04 23 45 17 8 6 0 0 68 15 94
2014 BI-05 30 56 9 5 0 0 0 86 5 43
2011 BI 31 43 15 6 4 0 0 74 11 514
2011 BI-02 26 46 19 5 4 0 0 72 9 183
2011 BI-03 32 43 14 7 4 1 0 76 11 185
2011 BI-04 35 37 16 6 5 0 0 72 12 94
2011 BI-05 32 53 5 5 5 0 0 84 11 38
2008 BI 28 44 10 11 6 1 0 73 17 353
2008 BI-02 25 51 9 11 4 0 0 76 15 108
2008 BI-03 27 41 13 11 7 1 0 69 19 136
2008 BI-04 36 40 5 13 4 1 0 77 18 75
2008 BI-05 20 65 5 5 5 0 0 85 10 20

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 BI 15 44 20 15 7 0 0 59 22 41
2018 BI-02 19 50 6 25 0 0 0 69 25 16
2018 BI-04 7 36 29 7 21 0 0 43 29 14
2017 BI 26 40 10 16 7 1 0 66 23 123
2017 BI-02 20 31 14 20 15 0 0 51 35 35
2017 BI-03 27 43 10 18 2 0 0 71 20 51

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 BI 38 50 13 0 0 0 0 88 0 40
2018 BI-02 31 50 19 0 0 0 0 81 0 16
2018 BI-04 31 54 15 0 0 0 0 85 0 13
2017 BI 51 37 8 2 2 0 0 88 4 124
2017 BI-02 40 48 6 3 3 0 0 88 6 35
2017 BI-03 65 21 10 2 2 0 0 86 4 51
2014 BI 54 38 5 2 1 0 0 92 3 530
2014 BI-02 53 39 6 1 1 0 0 92 2 186
2014 BI-03 55 37 5 2 1 1 0 92 3 195
2014 BI-04 51 38 4 5 1 0 0 89 6 94
2014 BI-05 58 37 2 2 0 0 0 95 2 43
2011 BI 52 38 7 3 0 0 0 90 3 513
2011 BI-02 48 43 8 1 0 0 0 91 1 183
2011 BI-03 54 36 5 3 1 1 1 91 3 184
2011 BI-04 51 34 10 4 1 0 0 85 5 94
2011 BI-05 58 37 3 3 0 0 0 95 3 38

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 BI 34 54 7 5 0 0 0 88 5 41
2018 BI-02 25 69 0 6 0 0 0 94 6 16
2018 BI-04 29 50 14 7 0 0 0 79 7 14
2017 BI 35 44 15 3 3 0 0 79 6 124
2017 BI-02 26 54 14 3 3 0 0 80 6 35
2017 BI-03 47 33 12 6 2 0 0 80 8 51
2014 BI 35 45 11 6 3 0 0 80 9 531
2014 BI-02 35 45 12 6 2 0 0 80 8 187
2014 BI-03 37 48 9 4 3 0 0 85 6 195
2014 BI-04 32 45 12 7 4 0 0 77 12 94
2014 BI-05 39 40 9 7 2 2 0 81 9 43
2011 BI 35 47 10 5 3 0 0 82 8 514
2011 BI-02 32 49 14 4 1 0 0 81 5 183
2011 BI-03 36 47 7 7 3 1 0 83 10 185
2011 BI-04 37 44 13 2 4 0 0 81 6 94
2011 BI-05 34 55 5 0 5 0 0 89 5 38
2008 BI 35 46 9 6 3 1 0 82 9 353
2008 BI-02 32 52 10 4 2 0 0 84 6 108
2008 BI-03 39 41 10 6 4 1 0 81 10 136
2008 BI-04 40 43 5 8 3 1 0 84 11 75
2008 BI-05 25 60 5 10 0 0 0 85 10 20

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 BI 15 37 24 17 5 2 0 53 23 41
2018 BI-02 18 24 35 18 0 6 0 44 19 17
2018 BI-04 14 29 29 14 14 0 0 43 29 14
2017 BI 21 41 21 11 5 1 0 63 16 123
2017 BI-02 21 35 23 18 3 0 0 56 21 34
2017 BI-03 23 49 18 8 2 0 0 72 10 51
2014 BI 24 41 17 12 6 0 0 65 18 531
2014 BI-02 27 37 18 11 7 0 0 64 18 187
2014 BI-03 24 43 16 12 5 0 0 67 17 195
2014 BI-04 21 41 17 13 8 0 0 63 20 94
2014 BI-05 23 49 12 12 2 2 0 73 14 43
2011 BI 25 36 22 12 3 1 0 62 16 515
2011 BI-02 28 33 24 13 2 1 0 61 15 184
2011 BI-03 22 42 20 11 3 1 0 65 15 185
2011 BI-04 23 33 23 13 3 4 0 59 17 94
2011 BI-05 29 29 26 8 8 0 0 58 16 38

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 BI 17 43 21 12 7 0 0 60 19 42
2018 BI-02 18 24 41 18 0 0 0 41 18 17
2018 BI-04 14 43 14 14 14 0 0 57 29 14
2017 BI 19 41 21 11 8 0 0 60 19 123
2017 BI-02 18 32 23 17 9 0 0 50 27 34
2017 BI-03 22 49 16 10 4 0 0 70 14 51
2014 BI 22 42 15 14 7 0 0 64 21 531
2014 BI-02 24 36 18 14 7 0 0 60 21 187
2014 BI-03 23 46 15 12 5 0 0 68 17 195
2014 BI-04 18 44 13 16 10 0 0 62 26 94
2014 BI-05 26 46 7 17 5 0 0 72 21 43
2011 BI 23 38 19 14 5 0 0 62 19 515
2011 BI-02 20 39 23 14 3 1 0 60 17 184
2011 BI-03 24 41 16 13 5 1 0 66 18 185
2011 BI-04 20 40 16 18 5 0 0 61 23 94
2011 BI-05 34 26 18 13 8 0 0 61 21 38
2008 BI 18 44 16 14 8 0 0 62 22 352
2008 BI-02 17 47 18 13 6 0 0 64 19 107
2008 BI-03 20 46 13 13 8 0 0 66 21 136
2008 BI-04 19 40 16 17 7 1 0 59 24 75
2008 BI-05 15 20 35 20 10 0 0 35 30 20

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 BI 17 21 31 17 10 5 0 40 28 42
2018 BI-02 12 29 24 12 12 12 0 47 27 17
2018 BI-04 14 14 36 29 7 0 0 29 36 14
2017 BI 21 27 22 18 8 5 0 50 27 123
2017 BI-02 18 15 26 29 9 3 0 33 40 34
2017 BI-03 23 31 20 16 6 4 0 57 23 51
2014 BI 19 28 22 16 10 5 0 49 28 531
2014 BI-02 18 30 20 17 12 2 0 50 30 187
2014 BI-03 18 24 23 19 9 7 0 45 30 195
2014 BI-04 17 30 24 12 11 6 0 50 24 94
2014 BI-05 21 39 19 9 7 5 0 63 17 43
2011 BI 20 30 18 18 8 6 0 53 28 515
2011 BI-02 21 27 15 22 7 8 0 52 31 184
2011 BI-03 17 34 19 18 8 4 1 53 27 185
2011 BI-04 20 30 17 15 11 6 1 54 28 94
2011 BI-05 21 29 24 18 3 5 0 53 22 38
2008 BI 16 30 21 16 10 7 0 49 28 352
2008 BI-02 15 32 19 18 12 5 0 50 31 108
2008 BI-03 16 32 22 13 10 8 0 52 24 136
2008 BI-04 18 30 23 18 7 5 0 50 26 74
2008 BI-05 15 20 25 40 0 0 0 35 40 20
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 BI 46 34 7 5 7 0 0 80 12 41
2018 BI-02 47 41 6 6 0 0 0 88 6 17
2018 BI-04 54 23 8 8 8 0 0 77 15 13
2017 BI 42 36 9 6 4 2 1 80 11 123
2017 BI-02 35 29 9 12 9 3 3 68 22 34
2017 BI-03 45 37 8 6 0 4 0 86 6 51
2014 BI 42 31 13 7 4 2 1 75 11 531
2014 BI-02 36 39 12 7 4 3 0 76 12 187
2014 BI-03 46 27 16 6 4 1 1 74 10 195
2014 BI-04 48 27 11 7 4 2 1 77 12 94
2014 BI-05 37 37 9 7 2 5 2 80 10 43
2011 BI 40 33 13 8 4 2 1 75 12 514
2011 BI-02 34 34 16 9 4 2 1 70 13 184
2011 BI-03 47 32 9 6 4 1 1 80 10 185
2011 BI-04 39 32 13 9 4 3 0 73 13 93
2011 BI-05 42 39 13 3 3 0 0 82 5 38
2008 BI 33 36 11 7 6 7 0 74 14 352
2008 BI-02 31 36 15 7 5 6 1 71 13 107
2008 BI-03 36 33 6 8 8 9 0 76 18 136
2008 BI-04 29 40 12 8 7 4 0 72 15 75
2008 BI-05 30 30 25 0 0 15 0 71 0 20

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 BI 41 29 20 5 5 0 0 71 10 41
2018 BI-02 35 29 29 6 0 0 0 65 6 17
2018 BI-04 54 15 23 0 8 0 0 69 8 13
2017 BI 39 39 8 5 7 1 1 80 12 122
2017 BI-02 27 38 17 3 12 0 3 66 16 34
2017 BI-03 48 32 6 10 2 2 0 82 12 50
2014 BI 41 36 9 9 4 1 0 77 13 531
2014 BI-02 34 42 9 9 4 1 1 78 13 187
2014 BI-03 43 34 11 7 4 0 0 78 11 195
2014 BI-04 45 31 7 10 5 1 1 77 15 94
2014 BI-05 51 26 2 14 5 2 0 79 19 43
2011 BI 37 36 10 11 4 1 0 74 16 514
2011 BI-02 35 33 15 13 3 1 1 69 16 184
2011 BI-03 42 38 5 9 4 1 0 81 14 185
2011 BI-04 29 43 9 15 3 1 0 73 18 93
2011 BI-05 42 34 11 5 8 0 0 76 13 38
2008 BI 30 38 13 11 6 1 0 70 18 351
2008 BI-02 26 36 18 16 3 1 0 63 19 107
2008 BI-03 33 36 11 10 8 2 0 70 18 135
2008 BI-04 33 41 7 9 9 0 0 75 19 75
2008 BI-05 25 55 10 10 0 0 0 80 10 20

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 BI 56 22 7 12 2 0 0 78 15 41
2018 BI-02 53 24 12 12 0 0 0 76 12 17
2018 BI-04 69 8 8 8 8 0 0 77 15 13
2017 BI 45 29 7 11 6 2 0 75 17 123
2017 BI-02 35 23 12 12 12 6 0 62 25 34
2017 BI-03 53 29 4 14 0 0 0 83 14 51
2014 BI 46 29 10 9 6 1 1 76 15 531
2014 BI-02 37 36 12 6 8 0 0 74 14 187
2014 BI-03 51 27 9 8 4 1 1 79 12 195
2014 BI-04 49 20 8 14 5 1 2 71 20 94
2014 BI-05 56 28 5 9 2 0 0 84 12 43

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 BI 21 36 19 7 12 5 0 60 20 42
2018 BI-02 12 59 12 6 0 12 0 80 7 17
2018 BI-04 43 0 21 7 29 0 0 43 36 14
2017 BI 14 25 23 16 13 8 0 42 32 123
2017 BI-02 9 26 29 15 6 15 0 41 25 34
2017 BI-03 15 26 27 14 10 8 0 45 26 51
2014 BI 22 35 16 12 7 8 0 62 21 530
2014 BI-02 20 37 17 12 6 7 0 62 20 187
2014 BI-03 23 35 15 11 5 10 0 65 18 195
2014 BI-04 21 34 14 14 13 4 0 58 28 94
2014 BI-05 21 37 19 9 7 7 0 62 18 43
2011 BI 19 32 20 10 9 10 0 57 21 514
2011 BI-02 21 34 19 9 8 8 0 60 19 183
2011 BI-03 23 27 19 10 9 12 0 57 21 185
2011 BI-04 11 32 26 10 11 12 0 48 23 94
2011 BI-05 16 39 18 16 5 5 0 58 22 38

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 BI 12 33 24 12 19 0 0 45 31 42
2018 BI-02 6 41 29 12 12 0 0 47 24 17
2018 BI-04 21 21 14 7 36 0 0 43 43 14
2017 BI 10 36 23 16 15 2 0 46 31 123
2017 BI-02 6 35 29 18 6 6 0 43 25 34
2017 BI-03 12 39 25 12 12 0 0 51 24 51
2014 BI 14 36 18 19 10 3 0 51 30 531
2014 BI-02 16 32 21 20 9 3 0 49 30 187
2014 BI-03 11 41 17 18 8 5 0 55 27 195
2014 BI-04 14 33 15 20 17 1 0 47 38 94
2014 BI-05 16 37 21 19 7 0 0 53 26 43
2011 BI 13 35 22 16 12 2 0 49 29 515
2011 BI-02 15 35 25 12 10 2 0 52 23 184
2011 BI-03 15 41 16 15 12 2 0 56 27 185
2011 BI-04 6 24 27 27 16 0 0 31 43 94
2011 BI-05 18 29 24 16 11 3 0 49 27 38
2008 BI 11 29 22 18 17 3 0 41 36 352
2008 BI-02 16 26 23 17 14 4 0 44 32 107
2008 BI-03 10 33 18 18 17 4 0 45 36 136
2008 BI-04 8 25 28 21 17 0 0 33 39 75
2008 BI-05 5 30 25 20 20 0 0 35 40 20

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 BI 10 24 29 10 22 5 0 36 33 41
2018 BI-02 6 24 29 18 12 12 0 33 33 17
2018 BI-04 14 21 29 0 36 0 0 36 36 14
2017 BI 8 24 23 22 14 9 0 36 39 123
2017 BI-02 3 23 29 23 9 12 0 30 37 34
2017 BI-03 12 27 24 18 10 10 0 43 30 51
2014 BI 9 28 23 23 12 5 0 39 36 530
2014 BI-02 12 28 23 23 9 6 0 43 33 186
2014 BI-03 8 31 24 21 9 7 0 42 32 195
2014 BI-04 5 21 24 25 21 2 0 27 48 94
2014 BI-05 12 32 16 26 12 2 0 45 38 43
2011 BI 7 29 22 22 14 7 0 39 38 515
2011 BI-02 7 34 27 14 10 8 0 45 26 184
2011 BI-03 8 31 20 21 14 6 0 41 37 185
2011 BI-04 5 17 19 33 19 6 0 24 56 94
2011 BI-05 5 32 11 32 21 0 0 37 53 38
2008 BI 3 27 18 27 20 6 0 32 49 353
2008 BI-02 5 27 23 23 15 7 0 34 41 108
2008 BI-03 2 30 15 26 21 6 0 34 50 136
2008 BI-04 4 25 17 31 20 3 0 30 52 75
2008 BI-05 0 15 15 35 30 5 0 16 68 20

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 BI 14 26 21 21 14 2 0 41 37 42
2018 BI-02 0 41 29 18 6 6 0 44 25 17
2018 BI-04 29 14 7 21 29 0 0 43 50 14
2017 BI 7 32 23 20 13 6 0 41 35 123
2017 BI-02 3 35 23 21 12 6 0 40 35 34
2017 BI-03 14 34 19 10 16 8 0 52 27 51
2014 BI 10 30 18 24 16 2 0 41 40 530
2014 BI-02 12 26 21 25 15 2 0 38 41 187
2014 BI-03 10 30 19 25 12 4 0 42 38 194
2014 BI-04 6 34 13 23 22 1 0 41 46 94
2014 BI-05 9 39 14 21 16 0 0 49 37 43
2011 BI 8 28 20 29 13 2 0 37 43 514
2011 BI-02 9 29 25 22 13 3 0 39 36 184
2011 BI-03 9 32 19 29 9 2 0 42 38 185
2011 BI-04 6 16 13 41 24 0 0 23 65 93
2011 BI-05 8 26 13 34 18 0 0 34 53 38
2008 BI 5 31 14 26 20 5 0 37 48 353
2008 BI-02 4 37 19 19 19 2 0 42 40 108
2008 BI-03 4 34 11 26 18 7 0 41 47 136
2008 BI-04 7 20 12 33 24 4 0 28 60 75
2008 BI-05 10 10 15 55 10 0 0 20 65 20
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 BI 18 40 20 10 13 0 0 58 23 40
2018 BI-02 20 40 20 20 0 0 0 60 20 15
2018 BI-04 7 43 14 7 29 0 0 50 36 14
2017 BI 23 38 17 15 7 0 0 60 23 124
2017 BI-02 17 31 17 20 15 0 0 48 35 35
2017 BI-03 29 31 18 16 6 0 0 61 22 51
2014 BI 18 38 20 15 9 0 0 56 24 531
2014 BI-02 19 37 22 13 9 0 0 56 22 187
2014 BI-03 17 38 19 16 9 1 0 55 26 195
2014 BI-04 18 39 15 21 6 0 0 57 28 94
2014 BI-05 23 39 21 9 7 0 0 63 16 43
2011 BI 17 43 16 15 9 1 0 60 24 515
2011 BI-02 14 43 17 17 10 0 0 57 27 184
2011 BI-03 23 43 11 12 10 1 0 67 22 185
2011 BI-04 13 46 18 15 6 1 1 60 22 94
2011 BI-05 8 45 26 16 5 0 0 53 21 38

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 BI 20 44 17 12 7 0 0 63 20 41
2018 BI-02 19 44 19 13 6 0 0 63 19 16
2018 BI-04 14 43 7 21 14 0 0 57 36 14
2017 BI 28 42 11 14 5 0 0 69 19 124
2017 BI-02 26 34 20 14 6 0 0 60 20 35
2017 BI-03 32 37 12 17 2 0 0 69 19 51

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 BI 12 27 27 10 17 5 2 42 29 41
2018 BI-02 6 41 35 0 18 0 0 47 18 17
2018 BI-04 7 7 29 21 21 7 7 17 50 14
2017 BI 9 27 23 17 9 12 3 42 31 123
2017 BI-02 3 17 29 26 12 6 6 23 44 34
2017 BI-03 12 30 14 12 10 20 4 54 28 51
2014 BI 9 24 21 17 9 16 4 41 33 531
2014 BI-02 6 20 20 22 11 18 3 33 42 187
2014 BI-03 9 23 21 16 8 17 5 41 31 195
2014 BI-04 11 26 26 11 11 16 1 44 26 94
2014 BI-05 16 42 16 12 5 5 5 64 18 43

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 BI 37 41 7 10 5 0 0 78 15 41
2018 BI-02 41 35 12 12 0 0 0 76 12 17
2018 BI-04 31 62 0 0 8 0 0 92 8 13
2017 BI 34 37 13 10 6 1 0 71 16 123
2017 BI-02 15 41 18 15 9 3 0 57 25 34
2017 BI-03 45 32 12 10 2 0 0 77 12 51
2014 BI 33 37 14 10 5 0 1 71 15 531
2014 BI-02 27 42 13 12 5 0 1 70 17 187
2014 BI-03 35 39 13 9 4 1 1 75 13 195
2014 BI-04 37 30 15 11 6 0 1 68 17 94
2014 BI-05 39 35 14 9 2 0 0 74 12 43
2011 BI 31 41 14 9 5 0 0 72 14 514
2011 BI-02 26 36 19 14 4 0 1 62 19 184
2011 BI-03 37 41 10 6 5 1 0 78 12 185
2011 BI-04 27 47 16 5 3 0 1 75 9 93
2011 BI-05 26 53 8 8 5 0 0 79 13 38
2008 BI 24 41 13 13 7 2 1 66 20 353
2008 BI-02 16 47 19 12 6 1 0 64 18 108
2008 BI-03 28 33 10 15 9 4 1 64 26 136
2008 BI-04 27 40 15 9 5 1 3 69 15 75
2008 BI-05 25 50 5 15 5 0 0 75 20 20

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 12 52 12 3 3 12 6 78 7 33
2014 BI 21 31 16 12 8 9 4 59 23 136
2014 BI-03 23 38 9 15 12 2 2 62 28 53
2014 BI-04 10 28 26 5 5 20 5 52 14 39
2014 BI-05 31 23 14 17 6 6 3 59 26 35

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 BI 10 44 12 27 7 0 0 54 34 41
2018 BI-02 6 38 25 31 0 0 0 44 31 16
2018 BI-04 7 36 7 36 14 0 0 43 50 14
2017 BI 9 44 18 24 5 0 0 53 29 124
2017 BI-02 6 40 20 26 9 0 0 46 35 35
2017 BI-03 14 41 10 32 4 0 0 55 35 51
2014 BI 13 35 16 24 11 1 0 48 35 531
2014 BI-02 13 35 18 25 10 0 0 48 35 187
2014 BI-03 15 38 15 20 10 2 0 54 31 195
2014 BI-04 11 35 13 27 14 0 1 46 41 94
2014 BI-05 9 33 25 23 9 0 0 42 33 43
2011 BI 15 43 14 19 8 0 0 58 28 515
2011 BI-02 15 39 11 22 12 0 1 55 34 184
2011 BI-03 12 47 13 19 8 1 0 60 27 185
2011 BI-04 16 45 19 15 5 0 0 61 20 94
2011 BI-05 21 39 24 16 0 0 0 61 16 38
2008 BI 13 41 16 21 8 1 1 54 30 353
2008 BI-02 14 44 12 23 6 0 0 58 30 108
2008 BI-03 11 43 15 15 13 2 1 55 29 136
2008 BI-04 15 36 20 23 4 1 1 52 27 75
2008 BI-05 20 30 15 35 0 0 0 50 35 20

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 BI 41 54 0 2 2 0 0 95 5 41
2018 BI-02 44 44 0 6 6 0 0 88 13 16
2018 BI-04 36 64 0 0 0 0 0 100 0 14
2017 BI 40 43 8 3 6 0 0 83 9 124
2017 BI-02 34 45 9 3 9 0 0 80 12 35
2017 BI-03 46 35 10 4 6 0 0 81 10 51
2014 BI 38 42 9 6 3 0 0 81 9 530
2014 BI-02 38 44 10 5 3 0 0 82 8 187
2014 BI-03 40 38 11 8 2 0 0 78 10 194
2014 BI-04 33 49 8 5 4 0 0 82 10 94
2014 BI-05 47 37 5 5 5 2 0 86 9 43
2011 BI 40 41 11 6 2 0 0 81 8 515
2011 BI-02 34 43 15 7 1 0 0 78 7 184
2011 BI-03 42 41 8 5 4 0 0 83 9 185
2011 BI-04 48 35 10 5 2 0 0 83 7 94
2011 BI-05 37 47 11 3 3 0 0 84 5 38
2008 BI 35 47 8 6 3 1 0 82 10 353
2008 BI-02 27 54 10 6 3 0 0 81 9 108
2008 BI-03 38 43 7 8 4 1 0 81 12 136
2008 BI-04 39 47 7 3 4 1 0 86 7 75
2008 BI-05 50 45 0 5 0 0 0 95 5 20

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 BI 39 51 5 2 2 0 0 90 5 41
2018 BI-02 31 50 6 6 6 0 0 81 13 16
2018 BI-04 36 57 7 0 0 0 0 93 0 14
2017 BI 45 39 8 6 2 0 0 85 7 124
2017 BI-02 43 40 11 3 3 0 0 82 6 35
2017 BI-03 49 29 10 10 2 0 0 79 12 51
2014 BI 42 41 8 5 3 0 0 83 8 531
2014 BI-02 42 40 7 7 3 0 0 82 10 187
2014 BI-03 44 39 10 4 3 0 0 83 7 195
2014 BI-04 35 50 7 4 3 0 0 85 8 94
2014 BI-05 53 35 7 2 0 2 0 90 2 43
2011 BI 42 44 6 6 2 0 0 87 8 514
2011 BI-02 35 49 8 5 2 0 0 84 8 184
2011 BI-03 45 43 4 5 2 0 0 88 8 185
2011 BI-04 46 41 5 5 2 0 0 87 8 93
2011 BI-05 47 45 0 8 0 0 0 92 8 38
2008 BI 42 44 7 6 2 0 0 85 8 353
2008 BI-02 40 44 6 7 2 0 0 84 9 108
2008 BI-03 38 47 7 7 1 0 0 85 7 136
2008 BI-04 45 44 4 3 4 0 0 89 7 75
2008 BI-05 55 35 5 5 0 0 0 90 5 20

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 BI 10 27 20 22 20 2 0 38 43 41
2018 BI-02 6 38 13 25 13 6 0 47 40 16
2018 BI-04 7 14 29 14 36 0 0 21 50 14
2017 BI 9 32 23 19 16 2 0 41 36 123
2017 BI-02 6 26 20 20 24 3 0 33 46 34
2017 BI-03 12 45 14 14 14 2 0 58 28 51
2014 BI 10 31 18 24 15 1 0 42 40 531
2014 BI-02 12 29 17 24 17 1 0 42 41 187
2014 BI-03 11 30 19 27 13 1 1 41 40 195
2014 BI-04 7 33 17 23 19 0 0 40 42 94
2014 BI-05 9 39 21 19 7 5 0 51 27 43
2011 BI 13 31 22 21 13 1 0 44 34 515
2011 BI-02 11 33 18 22 15 1 0 45 37 184
2011 BI-03 12 32 21 19 14 1 0 45 33 185
2011 BI-04 15 27 30 18 9 1 1 42 27 94
2011 BI-05 16 29 18 24 11 3 0 46 35 38
2008 BI 10 32 19 20 15 3 0 44 37 352
2008 BI-02 11 32 19 22 13 2 0 44 36 108
2008 BI-03 7 35 15 21 17 5 1 45 40 136
2008 BI-04 12 30 23 18 15 3 0 43 33 74
2008 BI-05 10 30 25 20 15 0 0 40 35 20

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 BI 12 21 24 21 21 0 0 33 43 42
2018 BI-02 0 29 24 29 18 0 0 29 47 17
2018 BI-04 14 7 21 21 36 0 0 21 57 14
2017 BI 14 36 11 19 20 0 0 50 39 123
2017 BI-02 15 23 12 21 29 0 0 38 50 34
2017 BI-03 16 37 14 15 18 0 0 53 33 51
2014 BI 15 28 14 22 20 1 1 43 42 531
2014 BI-02 15 23 13 21 24 2 1 39 47 187
2014 BI-03 14 28 16 22 20 0 1 42 42 195
2014 BI-04 15 34 15 20 16 0 0 49 36 94
2014 BI-05 21 37 9 19 12 2 0 59 31 43
2011 BI 16 31 14 18 18 1 2 49 37 515
2011 BI-02 14 29 16 17 22 1 1 44 40 184
2011 BI-03 16 36 10 19 17 1 2 52 37 185
2011 BI-04 17 28 17 18 17 0 3 46 36 94
2011 BI-05 24 37 11 18 8 3 0 62 27 38
2008 BI 15 37 13 17 16 3 1 53 33 351
2008 BI-02 15 29 15 22 17 2 0 45 39 106
2008 BI-03 13 38 13 15 15 4 1 53 33 136
2008 BI-04 19 39 11 11 19 3 0 59 30 75
2008 BI-05 20 55 5 20 0 0 0 75 20 20

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 BI 22 41 17 12 7 0 0 63 20 41
2018 BI-02 13 44 25 19 0 0 0 56 19 16
2018 BI-04 21 36 7 14 21 0 0 57 36 14
2017 BI 25 49 9 14 3 0 0 74 17 123
2017 BI-02 23 45 11 14 6 0 0 68 20 35
2017 BI-03 30 46 8 14 2 0 0 76 16 50
2014 BI 17 44 14 16 8 0 0 62 24 531
2014 BI-02 17 44 12 17 10 0 0 61 27 187
2014 BI-03 19 43 17 13 8 0 0 62 21 195
2014 BI-04 18 45 10 21 6 0 0 63 28 94
2014 BI-05 14 54 14 16 2 0 0 67 18 43
2011 BI 24 49 10 12 5 0 0 73 17 513
2011 BI-02 14 59 9 12 5 0 0 73 17 183
2011 BI-03 29 45 12 9 4 1 0 74 14 184
2011 BI-04 28 47 6 14 5 0 0 74 19 94
2011 BI-05 29 37 16 8 11 0 0 66 18 38

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 BI 22 34 24 12 7 0 0 56 20 41
2018 BI-02 19 31 44 0 6 0 0 50 6 16
2018 BI-04 14 29 14 29 14 0 0 43 43 14
2017 BI 29 38 18 9 6 0 0 67 15 124
2017 BI-02 23 31 28 11 6 0 0 54 18 35
2017 BI-03 37 39 12 8 4 0 0 77 12 51
2014 BI 25 42 15 12 5 0 0 67 18 530
2014 BI-02 21 38 14 20 6 1 0 60 26 187
2014 BI-03 28 41 21 6 5 0 0 68 11 194
2014 BI-04 29 49 6 11 5 0 0 78 16 94
2014 BI-05 23 44 21 9 2 0 0 67 12 43

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 BI 22 32 17 20 7 0 2 55 28 41
2018 BI-02 25 31 19 19 0 0 6 60 20 16
2018 BI-04 21 21 21 21 14 0 0 43 36 14
2017 BI 24 42 15 11 7 1 0 66 18 124
2017 BI-02 20 40 20 11 9 0 0 60 20 35
2017 BI-03 27 47 14 6 6 0 0 74 12 51
2014 BI 25 40 17 13 5 1 0 65 18 531
2014 BI-02 24 40 19 14 4 0 0 63 18 187
2014 BI-03 26 43 15 10 6 1 1 69 16 195
2014 BI-04 26 37 17 13 6 1 0 63 19 94
2014 BI-05 28 33 14 19 7 0 0 60 26 43
2011 BI 31 42 15 9 2 1 0 74 11 513
2011 BI-02 25 46 20 8 1 1 0 72 8 183
2011 BI-03 41 38 11 7 2 1 0 80 9 184
2011 BI-04 24 46 13 13 1 3 0 73 14 94
2011 BI-05 29 34 16 16 5 0 0 63 21 38

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 BI 12 29 24 24 7 5 0 43 33 42
2018 BI-02 6 29 35 24 0 6 0 38 25 17
2018 BI-04 21 0 29 21 21 7 0 23 46 14
2017 BI 11 49 15 16 6 2 0 62 23 123
2017 BI-02 9 35 23 24 9 0 0 44 33 34
2017 BI-03 14 59 10 10 2 6 0 77 12 51

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 BI 34 39 12 7 7 0 0 73 15 41
2018 BI-02 38 31 13 19 0 0 0 69 19 16
2018 BI-04 36 29 14 0 21 0 0 64 21 14
2017 BI 39 36 12 6 5 0 1 76 12 124
2017 BI-02 26 34 17 14 6 0 3 62 21 35
2017 BI-03 55 29 14 0 2 0 0 84 2 51
2014 BI 34 33 15 9 8 0 1 68 17 531
2014 BI-02 34 35 13 11 4 1 2 70 16 187
2014 BI-03 40 29 15 7 9 0 0 69 16 195
2014 BI-04 30 35 17 10 8 0 0 65 18 94
2014 BI-05 23 44 16 12 5 0 0 67 16 43
2011 BI 35 40 9 11 4 0 1 76 15 514
2011 BI-02 28 46 11 11 2 0 1 76 13 183
2011 BI-03 39 39 9 9 3 0 0 79 12 185
2011 BI-04 37 32 7 13 10 0 1 70 23 94
2011 BI-05 26 45 8 16 5 0 0 71 21 38

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 BI 32 22 22 10 15 0 0 54 24 41
2018 BI-02 25 38 19 13 6 0 0 63 19 16
2018 BI-04 29 14 29 7 21 0 0 43 29 14
2017 BI 26 42 19 6 2 3 1 71 9 124
2017 BI-02 26 45 23 0 3 3 0 73 3 35
2017 BI-03 35 45 12 4 0 2 2 83 4 51
2014 BI 27 38 21 8 4 0 1 66 12 531
2014 BI-02 31 47 16 5 1 0 0 78 6 187
2014 BI-03 30 35 22 7 5 0 2 66 12 195
2014 BI-04 20 35 29 8 6 0 1 56 15 94
2014 BI-05 16 28 28 21 7 0 0 44 28 43
2011 BI 22 38 24 9 7 0 0 60 16 515
2011 BI-02 22 46 22 6 4 0 0 68 10 184
2011 BI-03 24 36 24 10 6 0 0 60 16 185
2011 BI-04 18 29 30 12 11 1 0 47 23 94
2011 BI-05 8 37 26 11 18 0 0 45 29 38
2008 BI 18 35 25 13 7 1 0 53 21 353
2008 BI-02 18 33 24 19 4 3 0 52 23 108
2008 BI-03 22 40 20 10 7 1 0 63 17 136
2008 BI-04 19 21 39 13 8 0 0 40 21 75
2008 BI-05 5 35 35 20 5 0 0 40 25 20

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 BI 19 48 33 42
2018 BI-02 18 47 35 17
2018 BI-04 36 36 29 14
2017 BI 12 40 48 124
2017 BI-02 12 31 57 35
2017 BI-03 12 45 43 51
2014 BI 22 37 41 531
2014 BI-02 17 41 42 187
2014 BI-03 22 35 44 195
2014 BI-04 33 34 33 94
2014 BI-05 19 39 42 43
2011 BI 24 38 37 515
2011 BI-02 21 45 34 184
2011 BI-03 23 36 41 185
2011 BI-04 30 33 37 94
2011 BI-05 26 37 37 38

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 BI 13 59 7 8 0 13 15
2014 BI 6 47 32 10 9999 5 115
2014 BI-02 6 35 39 10 9999 10 31
2014 BI-03 2 55 33 7 9999 2 42
2014 BI-04 6 58 23 10 9999 3 31
2011 BI 17 34 35 5 9999 9 123
2011 BI-02 8 34 42 5 9999 11 38
2011 BI-03 21 35 33 5 9999 7 43
2011 BI-04 25 25 32 7 9999 11 28
2011 BI-05 20 50 30 0 9999 0 10
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 BI 27 59 7 5 2 0 0 85 7 41
2018 BI-02 25 63 6 6 0 0 0 88 6 16
2018 BI-04 21 57 7 7 7 0 0 79 14 14
2017 BI 34 49 6 7 4 0 0 83 11 124
2017 BI-02 32 42 11 9 6 0 0 74 15 35
2017 BI-03 36 51 6 8 0 0 0 86 8 51
2014 BI 38 44 9 6 2 1 0 83 8 530
2014 BI-02 36 45 11 8 1 0 0 81 9 187
2014 BI-03 39 46 10 3 2 1 0 85 5 194
2014 BI-04 39 38 9 8 4 1 0 78 13 94
2014 BI-05 42 47 2 5 0 5 0 93 5 43
2011 BI 33 48 8 7 3 0 0 82 10 515
2011 BI-02 27 56 9 7 1 0 0 83 8 184
2011 BI-03 38 44 8 5 4 1 0 83 9 185
2011 BI-04 34 45 6 13 2 0 0 79 15 94
2011 BI-05 32 42 11 8 8 0 0 74 16 38
2008 BI 29 47 11 8 5 0 0 76 13 353
2008 BI-02 30 53 9 4 4 0 1 83 7 108
2008 BI-03 29 44 13 10 4 0 0 73 15 136
2008 BI-04 32 43 13 9 3 0 0 75 12 75
2008 BI-05 25 55 5 5 10 0 0 80 15 20

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 BI 19 40 21 14 5 0 0 60 19 42
2018 BI-02 12 53 24 12 0 0 0 65 12 17
2018 BI-04 21 21 29 14 14 0 0 43 29 14
2017 BI 20 47 18 11 3 2 0 68 14 123
2017 BI-02 6 52 15 15 6 6 0 62 22 34
2017 BI-03 34 45 16 4 2 0 0 79 6 51
2014 BI 25 43 17 9 4 1 0 69 14 531
2014 BI-02 26 41 19 9 5 1 0 68 14 187
2014 BI-03 24 49 17 6 3 1 1 74 9 195
2014 BI-04 25 41 16 13 5 0 0 66 18 94
2014 BI-05 23 40 14 14 7 2 0 64 21 43
2011 BI 29 43 14 10 2 2 0 73 12 514
2011 BI-02 27 45 16 8 2 3 0 74 10 184
2011 BI-03 37 43 11 6 3 1 0 80 9 184
2011 BI-04 21 37 18 21 1 1 0 59 23 94
2011 BI-05 18 45 16 11 8 3 0 65 19 38

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 BI 18 23 40 15 3 3 0 18 41 40
2018 BI-02 0 27 47 27 0 0 0 27 27 15
2018 BI-04 29 21 36 7 0 7 0 8 54 14
2017 BI 11 34 32 19 3 0 1 22 46 124
2017 BI-02 11 40 31 11 3 0 3 15 53 35
2017 BI-03 6 29 29 30 6 0 0 35 35 51
2014 BI 9 31 41 11 6 0 1 17 41 531
2014 BI-02 5 28 41 14 10 0 2 25 33 187
2014 BI-03 12 31 42 11 3 1 1 14 44 195
2014 BI-04 8 38 40 11 2 0 0 13 47 94
2014 BI-05 14 28 44 7 5 2 0 12 43 43
2011 BI 14 29 39 13 4 1 0 17 43 515
2011 BI-02 10 24 43 17 5 1 0 22 34 184
2011 BI-03 16 30 40 10 3 1 1 13 46 185
2011 BI-04 18 32 35 10 5 0 0 15 50 94
2011 BI-05 21 39 32 8 0 0 0 8 61 38
2008 BI 14 35 35 10 3 2 0 13 51 353
2008 BI-02 6 35 45 9 1 2 1 10 43 108
2008 BI-03 13 34 32 16 3 2 0 20 48 136
2008 BI-04 23 39 31 4 4 0 0 8 61 75
2008 BI-05 25 40 30 0 5 0 0 5 65 20

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 BI 17 24 32 22 0 5 0 23 44 41
2018 BI-02 6 25 25 44 0 0 0 44 31 16
2018 BI-04 21 29 29 7 0 14 0 8 58 14
2017 BI 17 27 30 20 5 0 1 25 44 123
2017 BI-02 21 32 18 18 9 0 3 27 55 34
2017 BI-03 10 25 33 28 4 0 0 32 35 51
2014 BI 16 29 29 15 8 1 1 23 47 528
2014 BI-02 11 28 32 17 11 1 1 28 39 187
2014 BI-03 18 31 26 17 5 2 2 22 51 193
2014 BI-04 20 28 29 13 9 1 0 22 49 93
2014 BI-05 26 26 32 9 7 0 0 16 51 43
2011 BI 13 24 32 18 10 2 1 28 38 515
2011 BI-02 8 20 36 22 11 2 1 34 29 184
2011 BI-03 16 26 30 17 8 3 1 26 43 185
2011 BI-04 19 28 29 9 13 3 0 22 48 94
2011 BI-05 18 26 32 21 3 0 0 24 45 38
2008 BI 16 26 32 17 5 2 2 23 43 352
2008 BI-02 8 26 34 19 8 2 3 28 36 108
2008 BI-03 18 19 36 18 4 2 3 23 39 136
2008 BI-04 17 35 31 12 4 1 0 16 53 75
2008 BI-05 32 42 16 5 5 0 0 11 74 19

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 BI 17 27 34 20 0 2 0 20 45 41
2018 BI-02 19 25 31 25 0 0 0 25 44 16
2018 BI-04 7 29 36 21 0 7 0 23 38 14
2017 BI 21 30 31 12 3 1 2 16 53 123
2017 BI-02 23 21 32 15 3 0 6 19 47 34
2017 BI-03 22 27 29 14 6 2 0 20 50 51
2014 BI 24 27 30 10 6 1 2 17 52 529
2014 BI-02 17 24 33 14 7 1 4 23 43 187
2014 BI-03 25 24 32 10 6 2 2 16 51 193
2014 BI-04 37 30 20 8 4 0 0 13 67 94
2014 BI-05 26 35 32 2 5 0 0 7 61 43
2011 BI 25 28 28 13 3 2 1 16 55 514
2011 BI-02 13 26 34 19 3 3 1 23 41 184
2011 BI-03 27 27 28 13 3 2 1 16 55 184
2011 BI-04 41 32 20 4 2 0 0 6 73 94
2011 BI-05 37 39 16 8 0 0 0 8 76 38
2008 BI 25 26 27 13 4 3 1 18 54 353
2008 BI-02 12 25 42 14 2 4 2 17 39 108
2008 BI-03 26 25 23 14 6 4 2 21 54 136
2008 BI-04 39 29 21 8 1 1 0 9 69 75
2008 BI-05 40 25 25 5 5 0 0 10 65 20

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 BI 7 7 49 34 2 0 0 37 15 41
2018 BI-02 0 0 50 44 6 0 0 50 0 16
2018 BI-04 14 21 43 21 0 0 0 21 36 14
2017 BI 9 17 41 26 6 0 1 32 26 123
2017 BI-02 6 15 41 26 9 0 3 36 22 34
2017 BI-03 12 14 35 36 4 0 0 39 26 51
2014 BI 9 17 38 24 10 0 2 34 27 528
2014 BI-02 7 10 35 30 14 1 3 46 18 186
2014 BI-03 9 17 39 24 8 1 2 33 27 193
2014 BI-04 11 25 37 19 7 0 0 27 36 94
2014 BI-05 17 23 46 12 2 0 0 14 40 43
2011 BI 11 17 34 29 7 1 1 36 29 514
2011 BI-02 4 10 36 36 10 2 2 48 15 184
2011 BI-03 11 17 33 32 6 1 1 39 28 185
2011 BI-04 19 31 34 12 4 0 0 16 50 94
2011 BI-05 30 22 38 11 0 0 0 11 51 37
2008 BI 9 19 43 21 5 3 1 27 29 350
2008 BI-02 4 9 51 28 6 3 0 34 13 108
2008 BI-03 7 19 43 21 6 4 1 28 27 134
2008 BI-04 15 27 41 12 4 1 0 16 42 74
2008 BI-05 25 45 25 0 5 0 0 5 70 20

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 BI 27 29 24 17 2 0 0 20 56 41
2018 BI-02 19 31 25 25 0 0 0 25 50 16
2018 BI-04 43 21 21 7 7 0 0 14 64 14
2017 BI 19 29 27 20 3 0 2 23 49 121
2017 BI-02 18 33 24 18 3 0 3 22 53 33
2017 BI-03 12 24 32 28 4 0 0 32 36 50
2014 BI 23 27 29 13 5 1 2 18 52 531
2014 BI-02 16 19 32 22 7 1 3 31 36 187
2014 BI-03 26 29 28 9 4 3 1 13 57 195
2014 BI-04 32 32 23 8 3 0 1 12 65 94
2014 BI-05 26 35 35 2 2 0 0 5 61 43
2011 BI 23 30 30 10 3 2 1 14 54 515
2011 BI-02 14 27 35 16 5 2 1 22 42 184
2011 BI-03 24 31 31 8 3 2 0 12 56 185
2011 BI-04 34 33 22 4 1 3 2 6 71 94
2011 BI-05 42 34 21 3 0 0 0 3 76 38
2008 BI 21 27 31 11 4 4 2 15 51 352
2008 BI-02 18 30 31 10 4 6 2 15 52 107
2008 BI-03 18 24 32 13 4 5 4 18 47 136
2008 BI-04 27 32 27 7 7 0 1 14 59 75
2008 BI-05 35 20 40 5 0 0 0 5 55 20

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 BI 7 15 41 37 0 0 0 37 22 41
2018 BI-02 6 19 44 31 0 0 0 31 25 16
2018 BI-04 14 7 29 50 0 0 0 50 21 14
2017 BI 7 19 34 27 10 2 2 38 27 123
2017 BI-02 9 24 32 26 6 0 3 33 34 34
2017 BI-03 10 14 26 35 12 2 2 49 24 51
2014 BI 11 17 28 28 12 2 3 41 29 530
2014 BI-02 9 13 27 29 18 1 2 49 23 187
2014 BI-03 11 22 25 30 7 3 4 39 35 195
2014 BI-04 14 13 34 24 11 2 2 36 28 93
2014 BI-05 12 19 35 28 7 0 0 35 31 43
2011 BI 13 24 30 20 10 2 2 31 38 514
2011 BI-02 7 21 30 25 13 2 2 40 29 183
2011 BI-03 17 24 32 17 9 2 0 26 41 185
2011 BI-04 16 29 31 12 11 0 2 23 46 94
2011 BI-05 24 24 26 21 3 0 3 24 49 38
2008 BI 14 23 25 24 7 5 2 33 40 353
2008 BI-02 13 25 26 26 6 3 1 34 39 108
2008 BI-03 15 18 24 22 8 8 4 34 38 136
2008 BI-04 13 27 29 19 7 5 0 27 42 75
2008 BI-05 10 40 15 30 0 0 5 32 53 20

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 BI 22 32 32 10 2 2 0 13 55 41
2018 BI-02 13 38 38 13 0 0 0 13 50 16
2018 BI-04 36 14 29 7 7 7 0 15 54 14
2017 BI 19 30 36 11 2 1 2 13 50 123
2017 BI-02 18 27 35 17 0 0 3 18 46 34
2017 BI-03 18 34 31 10 4 2 2 14 53 51
2014 BI 17 25 36 12 6 2 2 18 44 531
2014 BI-02 13 22 38 14 8 2 3 23 37 187
2014 BI-03 14 23 39 13 5 4 2 19 39 195
2014 BI-04 25 33 29 6 4 1 1 11 60 94
2014 BI-05 26 28 33 9 2 0 2 12 55 43

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 BI 43 17 19 14 7 0 0 60 21 42
2018 BI-02 29 35 18 18 0 0 0 65 18 17
2018 BI-04 36 0 29 21 14 0 0 36 36 14
2017 BI 43 30 6 16 4 0 1 74 21 123
2017 BI-02 38 26 9 21 6 0 0 64 27 34
2017 BI-03 45 33 4 14 2 0 2 80 16 51
2014 BI 42 32 7 11 7 1 0 75 18 531
2014 BI-02 35 35 8 12 9 2 0 72 21 187
2014 BI-03 43 30 8 12 5 1 1 74 18 195
2014 BI-04 45 34 7 4 8 1 0 80 13 94
2014 BI-05 58 28 2 9 2 0 0 86 12 43

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 BI 40 38 14 5 2 0 0 79 7 42
2018 BI-02 41 41 12 6 0 0 0 82 6 17
2018 BI-04 29 36 29 7 0 0 0 64 7 14
2017 BI 37 44 8 7 3 0 1 82 10 123
2017 BI-02 32 44 12 9 3 0 0 76 12 34
2017 BI-03 45 47 2 2 2 0 2 94 4 51
2014 BI 46 40 5 7 2 0 0 85 9 531
2014 BI-02 41 42 6 9 2 0 0 83 10 187
2014 BI-03 47 39 5 6 3 1 0 86 9 195
2014 BI-04 46 39 5 7 2 0 0 85 10 94
2014 BI-05 56 37 2 0 5 0 0 93 5 43

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 BI 37 44 12 5 2 0 0 80 7 41
2018 BI-02 31 50 6 13 0 0 0 81 13 16
2018 BI-04 29 43 29 0 0 0 0 71 0 14

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 BI 33 45 19 0 2 0 0 79 2 42
2018 BI-02 35 41 24 0 0 0 0 76 0 17
2018 BI-04 29 43 21 0 7 0 0 71 7 14
2017 BI 35 44 13 2 1 5 1 84 3 123
2017 BI-02 26 41 21 0 3 9 0 74 3 34
2017 BI-03 45 41 10 2 0 2 0 88 2 51
2014 BI 48 35 9 3 1 2 0 86 4 531
2014 BI-02 40 40 11 5 2 2 0 81 7 187
2014 BI-03 57 32 5 1 1 3 1 92 2 195
2014 BI-04 47 33 14 2 1 3 0 82 3 94
2014 BI-05 53 35 7 5 0 0 0 88 5 43

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 BI 36 36 21 5 2 0 0 71 7 42
2018 BI-02 35 29 29 6 0 0 0 65 6 17
2018 BI-04 29 29 29 7 7 0 0 57 14 14
2017 BI 33 42 15 6 2 3 0 77 8 123
2017 BI-02 20 47 12 9 6 6 0 72 16 34
2017 BI-03 47 33 16 2 0 2 0 82 2 51
2014 BI 41 37 10 8 2 2 0 81 9 530
2014 BI-02 33 41 13 10 2 2 0 75 12 187
2014 BI-03 46 37 7 5 2 3 1 86 7 195
2014 BI-04 45 36 9 7 2 2 0 82 9 93
2014 BI-05 51 24 12 9 0 2 2 78 10 43
2011 BI 28 47 16 5 3 2 0 76 8 515
2011 BI-02 26 47 15 7 4 2 1 74 11 184
2011 BI-03 30 47 14 4 3 3 0 79 7 185
2011 BI-04 26 45 21 3 2 3 0 73 5 94
2011 BI-05 21 55 16 5 0 3 0 78 5 38

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 BI 33 40 14 7 5 0 0 74 12 42
2018 BI-02 35 35 24 6 0 0 0 71 6 17
2018 BI-04 21 50 7 7 14 0 0 71 21 14
2017 BI 32 43 10 10 5 0 0 75 15 123
2017 BI-02 27 44 12 15 3 0 0 70 18 34
2017 BI-03 37 47 10 4 2 0 0 84 6 51
2014 BI 43 37 10 7 4 0 0 80 10 531
2014 BI-02 38 40 11 8 3 0 0 78 11 187
2014 BI-03 45 38 7 6 4 0 1 83 10 195
2014 BI-04 42 34 13 5 5 0 0 77 11 94
2014 BI-05 51 28 12 7 2 0 0 79 9 43
2011 BI 33 45 12 5 4 0 0 79 10 515
2011 BI-02 32 48 14 4 2 1 0 80 7 184
2011 BI-03 35 46 8 4 7 0 0 81 11 185
2011 BI-04 34 38 16 9 3 0 0 72 12 94
2011 BI-05 29 53 5 5 5 3 0 84 11 38
2008 BI 25 42 17 9 7 0 0 67 16 353
2008 BI-02 25 49 17 6 3 0 0 74 9 108
2008 BI-03 26 38 17 8 10 1 0 64 19 136
2008 BI-04 21 43 15 15 7 0 0 64 21 75
2008 BI-05 25 30 30 5 10 0 0 55 15 20

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 BI 24 31 17 17 10 0 2 56 27 42
2018 BI-02 18 41 29 6 6 0 0 59 12 17
2018 BI-04 21 14 7 36 14 0 7 38 54 14
2017 BI 19 37 18 11 5 7 2 62 18 123
2017 BI-02 12 38 20 18 6 3 3 53 25 34
2017 BI-03 23 41 10 10 2 12 2 75 14 51
2014 BI 28 31 14 10 8 4 4 64 20 531
2014 BI-02 25 34 17 11 9 2 3 62 21 187
2014 BI-03 27 29 15 11 9 6 4 61 22 195
2014 BI-04 29 36 11 7 7 5 4 72 16 94
2014 BI-05 44 21 12 12 2 2 7 72 15 43

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 BI 26 36 17 14 5 2 0 63 20 42
2018 BI-02 12 35 24 24 0 6 0 50 25 17
2018 BI-04 29 43 7 7 14 0 0 71 21 14
2017 BI 31 45 12 7 3 2 0 77 10 122
2017 BI-02 27 41 12 9 9 3 0 69 18 34
2017 BI-03 34 46 14 4 0 2 0 82 4 50
2014 BI 39 42 8 5 3 2 1 83 8 531
2014 BI-02 37 45 10 4 2 1 1 84 5 187
2014 BI-03 41 42 6 5 3 3 1 86 7 195
2014 BI-04 40 36 10 7 5 1 0 77 13 94
2014 BI-05 44 44 2 7 2 0 0 88 9 43
2011 BI 31 41 11 6 5 4 2 77 11 514
2011 BI-02 35 43 10 5 3 3 1 81 8 184
2011 BI-03 32 41 10 5 5 4 2 77 12 184
2011 BI-04 27 32 15 10 10 5 2 63 21 94
2011 BI-05 21 61 8 5 3 0 3 84 8 38
2008 BI 18 37 16 13 8 8 0 59 23 353
2008 BI-02 19 40 16 7 11 7 0 63 20 108
2008 BI-03 20 32 21 14 5 8 1 56 21 136
2008 BI-04 13 35 15 19 9 9 0 53 31 75
2008 BI-05 15 50 10 15 0 10 0 72 17 20

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 BI 20 39 24 12 5 0 0 59 17 41
2018 BI-02 12 47 35 6 0 0 0 59 6 17
2018 BI-04 8 46 8 23 15 0 0 54 38 13

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 BI 5 26 14 17 26 10 2 35 49 42
2018 BI-02 0 29 24 29 12 6 0 31 44 17
2018 BI-04 7 7 14 7 43 14 7 18 64 14
2017 BI 7 31 17 20 16 9 0 42 39 123
2017 BI-02 3 32 23 9 27 6 0 37 38 34
2017 BI-03 12 33 16 18 10 12 0 51 31 51
2014 BI 13 21 18 20 16 10 2 39 41 531
2014 BI-02 14 25 14 21 18 5 2 43 42 187
2014 BI-03 13 19 18 20 13 12 3 38 40 195
2014 BI-04 11 15 21 21 18 13 1 30 46 94
2014 BI-05 12 25 21 16 14 12 0 42 34 43
2011 BI 11 22 19 21 15 10 1 38 40 515
2011 BI-02 11 27 17 20 17 8 1 41 40 184
2011 BI-03 14 24 18 22 13 9 1 42 39 185
2011 BI-04 6 17 18 21 17 16 4 29 48 94
2011 BI-05 13 13 39 18 11 5 0 28 31 38

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 BI 17 83 42

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 BI 7 7 33 19 10 21 2 19 38 42
2018 BI-02 6 6 53 12 0 24 0 15 15 17
2018 BI-04 0 7 21 29 21 21 0 9 64 14
2017 BI 11 24 14 11 10 22 7 50 30 123
2017 BI-02 9 29 15 6 9 18 15 56 22 34
2017 BI-03 12 23 14 10 12 23 6 50 31 51
2014 BI 14 19 19 10 5 28 5 50 22 531
2014 BI-02 14 20 20 13 3 23 5 48 23 187
2014 BI-03 15 22 17 9 4 28 5 55 20 195
2014 BI-04 12 15 21 7 10 31 4 41 26 94
2014 BI-05 16 16 17 2 2 46 0 60 9 43

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 BI 21 33 21 12 12 0 0 55 24 42
2018 BI-02 24 35 29 12 0 0 0 59 12 17
2018 BI-04 14 29 21 7 29 0 0 43 36 14
2017 BI 22 40 14 8 5 10 1 70 15 122
2017 BI-02 21 39 9 9 7 12 3 71 18 33
2017 BI-03 22 47 15 4 2 10 0 76 7 51
2014 BI 27 37 19 6 4 7 0 69 11 531
2014 BI-02 25 40 21 8 2 5 0 68 10 187
2014 BI-03 28 37 16 6 4 8 1 71 11 195
2014 BI-04 27 35 16 6 9 7 0 67 16 94
2014 BI-05 28 35 28 5 0 5 0 65 5 43
2011 BI 25 43 14 7 3 7 0 74 11 514
2011 BI-02 27 48 10 8 2 5 0 79 10 184
2011 BI-03 26 41 15 8 4 7 0 72 13 184
2011 BI-04 22 39 15 5 5 13 0 71 12 94
2011 BI-05 24 42 24 8 3 0 0 66 11 38

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 BI 7 14 36 10 7 21 5 29 23 42
2018 BI-02 6 12 47 12 0 24 0 23 15 17
2018 BI-04 0 14 36 7 21 21 0 18 36 14
2017 BI 11 19 27 3 3 30 7 48 9 123
2017 BI-02 9 26 29 3 6 15 12 48 13 34
2017 BI-03 12 16 17 2 2 41 10 56 8 51
2014 BI 14 18 19 3 2 39 5 57 8 531
2014 BI-02 13 20 21 5 1 34 6 55 9 187
2014 BI-03 16 17 15 2 3 42 5 63 9 195
2014 BI-04 13 13 23 0 3 44 4 49 6 94
2014 BI-05 7 26 21 2 0 44 0 58 4 43

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 BI 17 38 31 5 7 2 0 56 12 42
2018 BI-02 12 29 47 6 0 6 0 44 6 17
2018 BI-04 21 21 29 7 21 0 0 43 29 14
2017 BI 22 37 26 2 2 12 0 67 4 124
2017 BI-02 17 37 25 3 6 12 0 61 10 35
2017 BI-03 22 41 21 0 0 16 0 75 0 51
2014 BI 28 37 17 4 2 12 0 75 6 530
2014 BI-02 25 38 19 4 3 11 0 71 7 187
2014 BI-03 31 37 14 3 1 13 1 79 5 195
2014 BI-04 27 41 13 5 1 13 0 78 7 93
2014 BI-05 30 35 23 5 0 7 0 70 5 43
2011 BI 31 41 14 4 1 8 0 79 5 512
2011 BI-02 34 42 13 4 2 6 0 80 6 182
2011 BI-03 29 46 11 4 2 8 0 82 6 184
2011 BI-04 32 29 17 4 0 16 2 74 5 94
2011 BI-05 26 47 24 0 0 3 0 76 0 38
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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 BI 55 18 18 5 5 0 0 73 10 40
2018 BI-02 59 12 24 6 0 0 0 71 6 17
2018 BI-04 62 23 0 8 8 0 0 85 15 13
2017 BI 50 26 9 5 7 3 0 78 13 123
2017 BI-02 32 29 15 9 9 6 0 65 19 34
2017 BI-03 55 26 8 4 4 4 0 84 8 51

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 BI 29 38 19 12 2 0 0 67 14 42
2018 BI-02 29 35 24 12 0 0 0 65 12 17
2018 BI-04 29 36 7 21 7 0 0 64 29 14
2017 BI 31 44 16 6 3 0 0 75 9 124
2017 BI-02 17 51 20 9 3 0 0 68 12 35
2017 BI-03 43 35 16 4 2 0 0 78 6 51

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 BI 12 31 29 14 12 2 0 44 27 42
2018 BI-02 12 29 29 18 6 6 0 44 25 17
2018 BI-04 14 29 21 7 29 0 0 43 36 14
2017 BI 13 44 16 20 7 0 0 57 27 124
2017 BI-02 9 34 26 20 12 0 0 43 32 35
2017 BI-03 20 55 10 12 4 0 0 75 16 51

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 BI 12 36 26 7 17 0 2 49 24 42
2018 BI-02 12 35 29 0 24 0 0 47 24 17
2018 BI-04 7 43 7 14 21 0 7 54 38 14
2017 BI 15 28 26 14 18 0 0 43 32 123
2017 BI-02 9 38 17 20 14 0 0 48 35 34
2017 BI-03 14 25 29 12 20 0 0 39 31 51

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 BI 12 19 29 19 21 0 0 31 40 42
2018 BI-02 18 18 41 12 12 0 0 35 24 17
2018 BI-04 14 7 29 21 29 0 0 21 50 14
2017 BI 9 33 30 17 11 0 0 42 28 123
2017 BI-02 12 29 20 24 15 0 0 41 38 34
2017 BI-03 10 41 36 10 4 0 0 51 14 51

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 BI 24 24 36 2 12 0 2 49 15 42
2018 BI-02 18 41 41 0 0 0 0 59 0 17
2018 BI-04 29 0 29 7 29 0 7 31 38 14
2017 BI 17 34 26 16 7 0 0 51 23 122
2017 BI-02 21 26 29 12 12 0 0 47 24 34
2017 BI-03 22 40 20 14 4 0 0 62 18 50

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 BI 12 14 24 10 38 2 0 27 49 42
2018 BI-02 24 12 18 18 29 0 0 35 47 17
2018 BI-04 7 14 21 7 43 7 0 23 54 14
2017 BI 12 21 30 22 13 2 0 34 36 123
2017 BI-02 9 15 35 24 17 0 0 24 41 34
2017 BI-03 14 29 26 21 8 2 0 44 30 51

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 BI 38 19 17 12 12 0 2 59 24 42
2018 BI-02 47 35 18 0 0 0 0 82 0 17
2018 BI-04 29 14 7 14 36 0 0 43 50 14
2017 BI 34 30 20 3 3 1 9 71 7 123
2017 BI-02 38 20 30 0 3 0 9 64 3 34
2017 BI-03 37 33 10 2 2 2 14 83 5 51

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 BI 19 31 29 7 14 0 0 50 21 42
2018 BI-02 18 35 35 0 12 0 0 53 12 17
2018 BI-04 21 21 21 14 21 0 0 43 36 14
2017 BI 18 34 25 15 8 0 0 52 23 123
2017 BI-02 21 29 21 12 17 0 0 50 29 34
2017 BI-03 24 32 29 14 2 0 0 55 16 51

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 BI 21 26 29 12 10 0 2 49 22 42
2018 BI-02 29 18 35 6 6 0 6 50 13 17
2018 BI-04 7 21 36 21 14 0 0 29 36 14
2017 BI 16 40 27 10 7 0 1 56 17 122
2017 BI-02 21 38 18 15 9 0 0 59 24 34
2017 BI-03 20 36 32 10 2 0 0 56 12 50

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 BI 17 29 31 10 14 0 0 45 24 42
2018 BI-02 24 29 41 0 6 0 0 53 6 17
2018 BI-04 14 14 36 14 21 0 0 29 36 14
2017 BI 12 32 29 17 9 0 1 44 26 123
2017 BI-02 18 20 29 24 9 0 0 38 33 34
2017 BI-03 16 41 27 12 4 0 0 57 16 51

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 BI 21 29 26 10 12 0 2 51 22 42
2018 BI-02 29 35 29 6 0 0 0 65 6 17
2018 BI-04 14 21 21 14 29 0 0 36 43 14
2017 BI 17 36 21 16 9 0 1 53 25 123
2017 BI-02 15 38 15 27 6 0 0 53 33 34
2017 BI-03 28 31 22 12 8 0 0 59 19 51

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 BI 14 29 31 14 12 0 0 43 26 42
2018 BI-02 29 18 29 18 6 0 0 47 24 17
2018 BI-04 7 36 29 7 21 0 0 43 29 14
2017 BI 17 34 22 15 11 0 1 51 26 122
2017 BI-02 18 30 18 9 24 0 0 49 33 33
2017 BI-03 20 37 20 18 6 0 0 57 23 51

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 BI 50 24 21 2 2 0 0 74 5 42
2018 BI-02 53 24 18 0 6 0 0 76 6 17
2018 BI-04 43 14 36 7 0 0 0 57 7 14
2017 BI 51 27 11 7 2 0 1 79 10 123
2017 BI-02 50 26 6 12 6 0 0 76 18 34
2017 BI-03 49 29 10 10 0 0 2 80 10 51

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 BI 62 19 7 5 0 0 7 87 5 42
2018 BI-02 71 18 6 0 0 0 6 94 0 17
2018 BI-04 57 21 7 14 0 0 0 79 14 14

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 BI 68 13 13 3 5 0 0 80 8 40
2018 BI-02 88 0 13 0 0 0 0 88 0 16
2018 BI-04 50 21 21 0 7 0 0 71 7 14
2017 BI 66 16 7 5 2 3 2 86 7 123
2017 BI-02 62 21 12 0 3 0 3 85 3 34
2017 BI-03 70 12 0 8 0 6 4 91 9 51

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 BI 48 33 14 5 0 0 0 81 5 42
2018 BI-02 47 41 12 0 0 0 0 88 0 17
2018 BI-04 50 21 21 7 0 0 0 71 7 14
2017 BI 59 27 7 5 1 1 0 87 6 121
2017 BI-02 59 25 9 4 3 0 0 84 7 32
2017 BI-03 58 30 6 4 0 2 0 90 4 51

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 BI 40 21 19 5 12 0 2 63 17 42
2018 BI-02 35 35 24 0 0 0 6 75 0 17
2018 BI-04 29 14 14 14 29 0 0 43 43 14
2017 BI 53 24 10 8 5 0 1 77 13 123
2017 BI-02 47 20 21 3 6 0 3 69 9 34
2017 BI-03 62 26 4 8 0 0 0 88 8 51

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 BI 52 7 2 5 0 0 33 89 7 42
2018 BI-02 47 6 6 0 0 0 41 90 0 17
2018 BI-04 57 14 0 0 0 0 29 100 0 14
2017 BI 49 14 5 3 0 0 28 89 5 123
2017 BI-02 41 18 3 0 0 0 38 95 0 34
2017 BI-03 47 4 8 6 0 0 35 79 9 51

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 BI 40 33 19 2 0 0 5 78 3 42
2018 BI-02 41 35 18 0 0 0 6 81 0 17
2018 BI-04 43 43 14 0 0 0 0 86 0 14
2017 BI 61 23 7 4 2 1 2 87 6 122
2017 BI-02 50 15 12 9 6 3 6 71 17 34
2017 BI-03 72 22 4 0 0 0 2 96 0 50

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 BI 60 19 5 10 2 0 5 83 13 42
2018 BI-02 65 18 6 0 6 0 6 88 6 17
2018 BI-04 64 14 7 14 0 0 0 79 14 14
2017 BI 62 15 8 3 8 2 2 80 11 123
2017 BI-02 62 12 6 6 6 3 6 80 13 34
2017 BI-03 53 14 14 2 14 2 2 69 16 51

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 BI 45 36 12 2 0 0 5 85 3 42
2018 BI-02 35 41 12 6 0 0 6 81 6 17
2018 BI-04 64 21 14 0 0 0 0 86 0 14
2017 BI 44 31 15 7 2 1 0 75 10 123
2017 BI-02 24 38 20 9 6 3 0 63 16 34
2017 BI-03 45 31 16 8 0 0 0 77 8 51

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 BI 10 26 40 14 10 0 0 36 24 42
2018 BI-02 12 24 53 6 6 0 0 35 12 17
2018 BI-04 7 29 36 7 21 0 0 36 29 14
2017 BI 7 30 48 12 3 0 0 37 15 124
2017 BI-02 6 23 60 11 0 0 0 29 11 35
2017 BI-03 10 45 31 14 0 0 0 55 14 51

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 BI 17 20 37 17 10 0 0 27 37 41
2018 BI-02 12 12 53 12 12 0 0 24 24 17
2018 BI-04 23 31 23 15 8 0 0 23 54 13
2017 BI 10 21 47 19 3 0 0 22 31 124
2017 BI-02 12 14 57 17 0 0 0 17 26 35
2017 BI-03 4 20 45 25 6 0 0 31 24 51
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 BI 29 38 21 5 0 7 0 31 69 42
2018 BI-02 35 41 6 6 0 12 0 40 60 17
2018 BI-04 21 50 21 7 0 0 0 21 79 14
2017 BI 16 34 21 13 13 3 0 17 83 124
2017 BI-02 14 29 23 23 11 0 0 14 86 35
2017 BI-03 12 38 18 12 15 6 0 13 87 51

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 BI 15 27
2018 BI-04 9 11
2017 BI 12 100
2017 BI-02 13 30
2017 BI-03 12 42

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 BI 26 27
2018 BI-04 36 11
2017 BI 36 100
2017 BI-02 37 30
2017 BI-03 35 42

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 BI 7 27
2018 BI-04 9 11
2017 BI 15 100
2017 BI-02 20 30
2017 BI-03 14 42

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 BI 56 27
2018 BI-04 82 11
2017 BI 59 100
2017 BI-02 56 30
2017 BI-03 50 42

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 BI 4 27
2018 BI-04 0 11
2017 BI 9 100
2017 BI-02 13 30
2017 BI-03 10 42

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 BI 19 27
2018 BI-04 18 11

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 BI 44 27
2018 BI-04 45 11
2017 BI 37 100
2017 BI-02 33 30
2017 BI-03 38 42

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 BI 4 38 19 8 8 23 26
2018 BI-04 9 18 18 9 18 27 11
2017 BI 3 45 22 10 5 15 96
2017 BI-02 3 41 21 10 3 21 29
2017 BI-03 0 52 20 13 5 10 40

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 BI 62 38 26
2018 BI-04 45 55 11

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 BI 38 21 7 5 17 0 12 68 24 42
2018 BI-02 35 29 12 6 12 0 6 69 19 17
2018 BI-04 36 14 7 7 21 0 14 58 33 14

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 BI 19 26 26 7 19 0 4 46 27 27
2018 BI-04 18 36 9 9 18 0 9 60 30 11
2017 BI 4 23 19 27 23 0 4 28 52 100
2017 BI-02 3 36 24 17 17 0 4 41 34 30
2017 BI-03 7 15 14 36 26 0 2 22 63 42

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 BI 7 22 19 26 19 4 4 32 48 27
2018 BI-04 0 36 9 27 18 0 9 40 50 11
2017 BI 0 7 15 28 44 2 4 7 77 100
2017 BI-02 0 13 20 23 36 0 7 14 64 30
2017 BI-03 0 5 9 29 52 2 2 5 85 42
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