2018 Public Service Employee Survey Results by Theme for Canadian Food Inspection Agency by Question 77. What is your current employee status?

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

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Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 27 46 12 10 5 0 0 73 15 3861
2018 Term 38 38 14 8 3 0 0 76 11 528
2018 Student 36 40 17 6 1 0 0 75 7 81
2017 Indeterminate (permanent) 29 45 12 9 5 0 0 74 14 4171
2017 Term 38 40 10 7 5 0 0 78 12 549
2017 Student 40 50 4 1 4 0 0 91 5 71
2014 Indeterminate (permanent) 27 47 12 8 5 0 0 74 14 4629
2014 Seasonal 24 65 11 0 0 0 0 89 0 16
2014 Term 38 45 8 5 4 0 0 83 9 439
2014 Student 35 42 20 3 0 0 0 77 3 60
2011 Indeterminate (permanent) 31 42 13 9 5 0 0 73 14 4648
2011 Seasonal 43 45 0 7 0 0 6 93 7 15
2011 Term 38 40 12 6 5 0 0 77 11 484
2011 Student 40 49 8 0 0 0 4 92 0 28
2008 Indeterminate (permanent) 30 43 12 9 5 0 0 74 14 3152
2008 Seasonal 20 39 31 10 0 0 0 59 10 10
2008 Term 33 42 13 9 3 0 0 75 12 364

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 24 38 15 14 9 0 0 62 23 3870
2018 Term 36 37 11 11 5 0 0 73 15 531
2018 Student 51 33 9 7 0 0 0 84 7 81
2017 Indeterminate (permanent) 23 38 16 13 10 0 0 61 23 4165
2017 Term 36 39 12 8 4 0 0 75 13 548
2017 Student 40 53 3 4 0 0 0 93 4 71

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 47 37 9 4 2 0 0 85 6 3853
2018 Term 53 32 10 3 2 0 0 85 5 526
2018 Student 53 36 5 5 1 0 0 89 6 81
2017 Indeterminate (permanent) 50 37 8 3 2 0 0 87 5 4157
2017 Term 57 30 9 2 2 0 0 87 4 547
2017 Student 46 45 8 1 0 0 0 91 1 71
2014 Indeterminate (permanent) 59 30 7 2 1 0 0 89 4 4627
2014 Seasonal 43 50 7 0 0 0 0 93 0 16
2014 Term 64 27 7 2 0 0 0 92 2 438
2014 Student 70 22 9 0 0 0 0 91 0 60
2011 Indeterminate (permanent) 55 34 7 2 1 0 0 89 4 4650
2011 Seasonal 68 19 7 0 0 0 6 93 0 15
2011 Term 56 32 8 2 1 0 0 88 4 479
2011 Student 68 28 0 0 0 0 4 100 0 28

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 33 44 12 7 3 0 0 78 10 3877
2018 Term 45 35 12 5 2 0 0 81 7 531
2018 Student 48 39 9 4 1 0 0 87 5 82
2017 Indeterminate (permanent) 36 43 11 7 3 0 0 79 10 4149
2017 Term 51 31 10 4 3 0 0 83 7 547
2017 Student 46 47 4 3 0 0 0 94 3 71
2014 Indeterminate (permanent) 39 42 10 5 3 0 0 81 9 4629
2014 Seasonal 57 38 5 0 0 0 0 95 0 16
2014 Term 50 37 7 4 2 0 0 87 6 439
2014 Student 48 43 6 0 2 0 0 91 2 60
2011 Indeterminate (permanent) 39 43 9 6 3 0 0 82 9 4648
2011 Seasonal 49 32 13 0 0 0 6 86 0 15
2011 Term 47 38 9 3 3 0 0 85 6 484
2011 Student 58 38 0 0 0 0 4 100 0 28
2008 Indeterminate (permanent) 39 43 9 6 3 0 0 82 9 3176
2008 Seasonal 41 20 28 0 10 0 0 61 10 10
2008 Term 41 42 9 5 2 0 0 83 7 369

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 25 34 21 12 8 1 0 59 20 3881
2018 Term 44 33 13 7 2 0 0 77 10 529
2018 Student 56 33 6 2 2 0 0 89 5 82
2017 Indeterminate (permanent) 26 34 20 12 8 1 0 60 20 4163
2017 Term 49 29 15 4 3 0 0 78 7 547
2017 Student 63 33 1 3 0 0 0 96 3 71
2014 Indeterminate (permanent) 26 37 18 11 7 1 0 63 18 4630
2014 Seasonal 46 31 18 5 0 0 0 77 5 16
2014 Term 43 34 11 8 3 0 0 78 11 438
2014 Student 54 29 9 4 2 0 0 84 7 60
2011 Indeterminate (permanent) 26 37 20 10 6 1 0 64 16 4652
2011 Seasonal 30 45 0 19 0 0 6 80 20 15
2011 Term 40 34 15 7 4 0 0 74 11 484
2011 Student 50 33 17 0 0 0 0 83 0 28

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 24 36 19 13 7 0 0 60 21 3868
2018 Term 42 36 13 7 2 0 0 78 9 529
2018 Student 63 27 6 2 1 0 0 90 4 82
2017 Indeterminate (permanent) 25 36 18 14 7 0 0 61 21 4165
2017 Term 46 32 14 4 3 0 0 79 7 549
2017 Student 58 35 4 3 0 0 0 93 3 71
2014 Indeterminate (permanent) 25 39 17 12 6 0 0 64 19 4628
2014 Seasonal 46 31 18 0 5 0 0 77 5 16
2014 Term 40 38 12 7 3 0 0 78 11 438
2014 Student 55 32 10 0 2 0 0 87 2 60
2011 Indeterminate (permanent) 23 39 18 12 7 0 0 63 19 4653
2011 Seasonal 37 32 12 13 0 0 6 73 14 15
2011 Term 36 37 15 7 5 0 0 73 12 484
2011 Student 57 39 4 0 0 0 0 96 0 28
2008 Indeterminate (permanent) 23 41 15 13 7 0 0 64 21 3171
2008 Seasonal 31 39 20 10 0 0 0 69 10 10
2008 Term 30 41 15 10 3 1 0 72 13 369

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 22 25 22 15 12 3 0 49 28 3883
2018 Term 30 26 20 14 7 3 0 58 21 528
2018 Student 38 17 24 13 4 2 1 57 18 82
2017 Indeterminate (permanent) 23 26 20 15 11 5 1 52 27 4164
2017 Term 39 23 17 10 7 4 0 64 18 548
2017 Student 38 20 15 11 4 11 0 66 17 71
2014 Indeterminate (permanent) 23 28 20 14 10 5 0 54 25 4631
2014 Seasonal 25 30 20 5 7 13 0 63 14 16
2014 Term 31 25 20 10 8 5 1 60 18 439
2014 Student 33 27 20 6 10 1 2 63 17 59
2011 Indeterminate (permanent) 25 26 19 13 11 5 0 54 26 4651
2011 Seasonal 43 19 25 6 0 0 6 66 7 15
2011 Term 33 24 17 12 8 5 1 61 21 484
2011 Student 33 23 26 4 8 0 7 60 12 28
2008 Indeterminate (permanent) 22 29 18 15 10 5 1 54 27 3173
2008 Seasonal 20 31 18 10 20 0 0 51 31 10
2008 Term 23 31 15 16 9 6 0 57 26 369
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 41 33 12 7 5 1 0 75 12 3872
2018 Term 48 32 11 6 2 1 0 81 8 527
2018 Student 70 22 5 2 1 0 0 91 4 82
2017 Indeterminate (permanent) 40 33 12 8 5 2 0 74 13 4168
2017 Term 52 30 8 4 3 3 1 84 7 550
2017 Student 66 22 7 3 1 0 0 89 4 70
2014 Indeterminate (permanent) 40 32 13 7 5 2 0 74 13 4628
2014 Seasonal 51 31 0 18 0 0 0 82 18 16
2014 Term 54 26 7 7 3 1 1 82 11 439
2014 Student 66 19 12 2 0 1 0 86 2 60
2011 Indeterminate (permanent) 39 32 13 8 6 2 0 73 14 4651
2011 Seasonal 51 30 0 0 13 0 6 86 14 15
2011 Term 46 28 12 7 3 3 1 77 11 482
2011 Student 64 28 0 8 0 0 0 92 8 28
2008 Indeterminate (permanent) 36 30 13 9 8 3 0 68 18 3176
2008 Seasonal 31 41 8 10 0 10 0 80 11 10
2008 Term 40 32 12 9 3 3 0 75 12 369

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 39 35 11 9 5 0 0 75 14 3866
2018 Term 47 30 11 9 3 1 0 78 11 526
2018 Student 62 28 5 4 1 0 0 90 5 82
2017 Indeterminate (permanent) 38 36 10 10 6 0 0 74 16 4165
2017 Term 49 30 10 7 3 1 1 80 10 549
2017 Student 68 16 10 3 1 1 0 86 4 71
2014 Indeterminate (permanent) 39 34 10 10 6 1 0 74 15 4627
2014 Seasonal 33 44 0 23 0 0 0 77 23 16
2014 Term 51 29 8 7 3 1 0 81 11 439
2014 Student 64 26 7 3 0 0 0 90 3 60
2011 Indeterminate (permanent) 37 35 11 10 6 1 0 72 16 4646
2011 Seasonal 45 24 6 7 12 0 6 73 20 15
2011 Term 44 31 11 8 5 1 0 76 13 482
2011 Student 58 21 15 4 0 3 0 81 4 28
2008 Indeterminate (permanent) 34 34 11 12 9 0 0 68 21 3173
2008 Seasonal 41 49 0 0 10 0 0 90 10 10
2008 Term 33 36 12 12 6 1 1 70 18 367

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 43 30 12 8 6 0 0 74 14 3878
2018 Term 53 27 10 5 5 0 0 80 10 526
2018 Student 63 24 7 5 0 0 0 88 5 82
2017 Indeterminate (permanent) 44 30 11 8 7 0 0 74 15 4163
2017 Term 56 26 9 5 4 1 0 83 9 549
2017 Student 70 21 3 3 1 0 1 93 4 70
2014 Indeterminate (permanent) 44 30 12 7 6 0 0 75 14 4627
2014 Seasonal 69 13 0 18 0 0 0 82 18 16
2014 Term 54 29 6 4 5 0 0 84 10 439
2014 Student 67 21 9 3 0 0 0 88 3 60

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 19 31 20 13 10 7 0 53 25 3887
2018 Term 36 33 13 6 2 7 1 76 9 531
2018 Student 53 20 6 4 0 17 0 88 4 81
2017 Indeterminate (permanent) 18 31 19 14 10 8 0 53 26 4169
2017 Term 39 32 13 5 2 8 1 79 7 548
2017 Student 50 31 9 1 0 9 0 89 2 71
2014 Indeterminate (permanent) 21 34 17 11 8 8 0 61 20 4627
2014 Seasonal 31 28 6 5 0 29 0 85 7 16
2014 Term 37 30 13 6 3 11 0 75 10 438
2014 Student 57 13 4 14 0 8 3 79 16 60
2011 Indeterminate (permanent) 20 31 18 13 10 7 0 55 25 4652
2011 Seasonal 36 32 6 6 13 0 6 72 21 15
2011 Term 31 29 18 8 4 10 1 67 13 484
2011 Student 41 34 8 3 0 14 0 87 4 28

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 16 29 22 17 13 2 0 46 31 3884
2018 Term 33 32 18 9 5 4 0 67 14 529
2018 Student 51 21 7 4 1 15 1 86 6 82
2017 Indeterminate (permanent) 15 31 20 18 13 3 0 47 32 4167
2017 Term 36 34 14 7 3 4 1 74 11 550
2017 Student 55 26 9 4 0 6 0 86 5 71
2014 Indeterminate (permanent) 18 32 20 17 10 2 0 51 28 4629
2014 Seasonal 33 25 18 6 5 13 0 67 12 16
2014 Term 33 31 15 11 4 5 0 67 17 439
2014 Student 49 19 15 4 1 7 4 77 6 60
2011 Indeterminate (permanent) 16 31 20 16 14 2 0 49 31 4650
2011 Seasonal 30 32 6 20 6 0 6 66 28 15
2011 Term 27 28 22 11 8 3 0 57 20 483
2011 Student 44 29 13 7 0 7 0 78 8 28
2008 Indeterminate (permanent) 17 30 19 17 16 2 0 47 34 3177
2008 Seasonal 20 41 18 10 0 10 0 68 11 10
2008 Term 24 33 18 13 7 5 0 60 22 368

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 10 25 24 21 14 4 0 37 37 3872
2018 Term 23 30 22 15 4 6 1 57 20 530
2018 Student 37 23 11 6 2 20 1 75 11 82
2017 Indeterminate (permanent) 10 28 22 21 14 5 0 40 37 4168
2017 Term 26 31 17 13 5 7 1 62 19 546
2017 Student 37 29 9 7 3 14 0 77 12 71
2014 Indeterminate (permanent) 12 28 22 20 12 5 0 43 34 4620
2014 Seasonal 13 27 25 6 5 24 0 53 14 16
2014 Term 24 30 19 12 8 7 0 58 22 438
2014 Student 33 29 13 4 4 13 3 73 11 60
2011 Indeterminate (permanent) 9 29 21 22 13 5 0 40 37 4646
2011 Seasonal 6 37 6 32 6 6 6 49 43 15
2011 Term 16 30 20 16 9 8 0 50 27 483
2011 Student 23 37 23 7 0 10 0 67 8 28
2008 Indeterminate (permanent) 8 27 19 25 17 4 0 36 44 3178
2008 Seasonal 0 31 31 20 0 18 0 38 25 10
2008 Term 12 37 21 16 6 9 1 54 23 369

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 10 29 21 22 15 2 0 40 38 3882
2018 Term 23 28 21 16 8 4 0 54 25 532
2018 Student 34 33 6 9 2 16 0 80 13 82
2017 Indeterminate (permanent) 10 30 20 22 14 3 0 42 37 4162
2017 Term 26 35 14 12 6 6 1 66 19 549
2017 Student 36 31 12 12 3 7 0 72 16 71
2014 Indeterminate (permanent) 12 32 19 20 13 3 0 46 34 4623
2014 Seasonal 19 20 24 19 0 18 0 47 24 16
2014 Term 24 33 16 16 5 4 0 60 23 439
2014 Student 30 24 26 9 1 7 2 60 11 60
2011 Indeterminate (permanent) 10 31 18 24 14 3 0 43 39 4647
2011 Seasonal 6 43 25 7 0 13 6 61 8 15
2011 Term 17 35 18 20 8 2 0 53 29 483
2011 Student 30 35 6 22 0 8 0 71 23 28
2008 Indeterminate (permanent) 11 32 17 23 15 2 0 44 39 3177
2008 Seasonal 0 49 31 10 0 0 10 54 11 10
2008 Term 14 36 20 18 7 4 1 53 26 369
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 21 35 18 16 11 0 0 56 26 3877
2018 Term 32 39 15 9 4 0 0 71 13 531
2018 Student 51 30 12 5 2 0 0 80 7 81
2017 Indeterminate (permanent) 20 36 18 16 10 0 0 56 26 4172
2017 Term 31 37 18 8 5 0 1 69 13 549
2017 Student 43 44 9 3 1 0 0 87 4 70
2014 Indeterminate (permanent) 19 34 19 16 11 0 0 53 27 4628
2014 Seasonal 12 41 29 18 0 0 0 53 18 16
2014 Term 29 39 13 10 7 1 1 69 17 439
2014 Student 54 32 4 8 0 0 1 87 8 60
2011 Indeterminate (permanent) 17 37 18 16 12 1 0 54 28 4650
2011 Seasonal 36 20 12 6 13 6 6 64 22 15
2011 Term 26 41 18 8 6 0 0 68 14 483
2011 Student 54 32 4 8 0 3 0 88 8 28

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 24 42 14 13 6 0 0 67 19 3886
2018 Term 37 38 12 10 3 0 0 75 13 531
2018 Student 44 32 14 9 1 0 0 77 10 81
2017 Indeterminate (permanent) 24 44 13 13 5 0 0 68 18 4169
2017 Term 36 42 11 8 3 0 0 77 12 546
2017 Student 42 36 13 10 0 0 0 77 10 71

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 11 24 21 18 15 9 2 40 37 3878
2018 Term 18 21 20 12 11 14 3 47 29 529
2018 Student 24 23 7 13 6 22 4 64 26 82
2017 Indeterminate (permanent) 9 23 18 20 16 11 2 37 41 4165
2017 Term 15 20 16 18 8 19 4 46 34 548
2017 Student 24 21 14 6 6 22 8 64 16 71
2014 Indeterminate (permanent) 10 25 19 20 15 10 2 39 39 4630
2014 Seasonal 6 19 23 19 13 13 7 31 40 16
2014 Term 13 19 17 18 11 17 4 42 37 438
2014 Student 29 21 10 16 3 18 2 63 25 60

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 35 36 13 9 7 0 0 71 16 3879
2018 Term 44 36 10 6 3 0 0 81 9 527
2018 Student 60 24 6 7 2 0 0 84 10 82
2017 Indeterminate (permanent) 33 38 12 11 6 0 0 71 17 4174
2017 Term 43 34 12 6 3 1 1 78 9 549
2017 Student 57 23 12 7 1 0 0 80 9 71
2014 Indeterminate (permanent) 34 36 13 10 6 0 0 70 16 4627
2014 Seasonal 31 45 6 18 0 0 0 77 18 16
2014 Term 47 32 10 6 4 0 1 80 10 438
2014 Student 56 19 14 10 0 1 0 76 10 60
2011 Indeterminate (permanent) 32 37 13 11 7 0 0 69 18 4651
2011 Seasonal 45 30 6 0 13 0 6 80 14 15
2011 Term 40 36 11 9 4 0 0 76 13 482
2011 Student 60 29 3 8 0 0 0 89 8 28
2008 Indeterminate (permanent) 28 35 14 11 10 1 1 64 22 3178
2008 Seasonal 31 41 18 0 10 0 0 72 10 10
2008 Term 32 39 14 9 5 1 1 71 14 368

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 25 37 14 10 6 3 4 68 17 1097
2017 Term 17 37 9 18 0 0 18 67 22 11
2014 Indeterminate (permanent) 26 37 14 9 5 3 6 69 16 1123
2014 Term 25 35 20 5 10 5 0 63 16 20

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 18 45 11 18 8 0 0 63 27 3885
2018 Term 28 45 6 16 5 0 0 73 21 533
2018 Student 56 38 1 5 0 0 0 94 5 81
2017 Indeterminate (permanent) 18 41 13 18 10 0 0 59 28 4167
2017 Term 30 39 11 12 6 0 1 70 19 550
2017 Student 48 40 1 10 0 0 1 89 10 71
2014 Indeterminate (permanent) 17 39 12 21 11 0 0 56 32 4625
2014 Seasonal 39 40 6 11 6 0 0 78 16 16
2014 Term 28 39 13 14 6 0 0 67 20 439
2014 Student 46 28 15 6 3 0 1 75 9 60
2011 Indeterminate (permanent) 18 41 13 18 9 0 0 60 27 4649
2011 Seasonal 25 43 6 0 19 0 6 73 20 15
2011 Term 27 41 13 13 5 0 0 69 18 484
2011 Student 62 27 0 3 4 0 4 93 7 28
2008 Indeterminate (permanent) 17 43 13 17 9 0 0 60 27 3174
2008 Seasonal 10 49 0 20 20 0 0 59 41 10
2008 Term 26 41 13 13 5 0 1 68 18 369

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 35 44 10 7 4 0 0 79 11 3876
2018 Term 35 40 11 9 4 0 0 76 13 530
2018 Student 37 40 14 10 0 0 0 77 10 81
2017 Indeterminate (permanent) 38 41 10 8 4 0 0 79 11 4171
2017 Term 41 36 13 6 4 0 0 77 10 550
2017 Student 43 34 9 10 2 0 1 79 12 70
2014 Indeterminate (permanent) 36 42 10 7 4 0 0 78 11 4625
2014 Seasonal 43 50 0 7 0 0 0 93 7 16
2014 Term 39 38 11 7 4 0 0 78 11 439
2014 Student 36 37 12 14 0 0 1 74 14 60
2011 Indeterminate (permanent) 40 39 10 7 4 0 0 79 11 4653
2011 Seasonal 55 26 13 0 0 0 6 86 0 15
2011 Term 41 38 10 6 5 0 0 79 11 483
2011 Student 47 31 18 0 0 0 4 82 0 28
2008 Indeterminate (permanent) 33 44 12 7 4 0 0 77 10 3176
2008 Seasonal 31 20 39 0 10 0 0 51 10 10
2008 Term 32 43 12 9 3 0 0 75 13 368

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 40 42 8 7 3 0 0 82 10 3855
2018 Term 38 36 11 9 5 0 0 75 14 531
2018 Student 42 41 11 6 0 0 0 83 6 81
2017 Indeterminate (permanent) 43 39 7 6 4 0 0 82 10 4171
2017 Term 45 34 9 7 5 0 0 79 12 550
2017 Student 48 41 5 4 1 0 0 89 6 70
2014 Indeterminate (permanent) 42 40 8 7 4 0 0 81 10 4627
2014 Seasonal 37 43 13 0 7 0 0 80 7 16
2014 Term 41 37 10 6 5 0 0 79 11 438
2014 Student 47 33 13 7 0 0 0 80 7 60
2011 Indeterminate (permanent) 43 41 7 6 3 0 0 84 9 4647
2011 Seasonal 25 55 13 0 0 0 6 86 0 15
2011 Term 39 39 11 6 4 0 0 78 11 484
2011 Student 44 42 4 7 0 0 4 89 7 28
2008 Indeterminate (permanent) 39 46 7 5 3 0 0 85 8 3179
2008 Seasonal 51 28 10 0 10 0 0 80 10 10
2008 Term 33 46 9 8 4 0 0 79 12 369

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 11 30 21 21 16 1 0 41 37 3870
2018 Term 24 33 18 12 10 2 1 58 23 528
2018 Student 40 36 9 6 2 7 0 81 9 81
2017 Indeterminate (permanent) 13 32 19 20 14 2 0 46 34 4164
2017 Term 31 31 15 12 7 4 1 64 20 549
2017 Student 47 28 9 7 1 6 1 81 9 71
2014 Indeterminate (permanent) 13 32 19 20 14 2 0 46 35 4625
2014 Seasonal 7 38 11 27 13 6 0 47 41 16
2014 Term 24 31 17 13 11 4 0 57 25 438
2014 Student 31 25 21 7 6 8 2 63 14 60
2011 Indeterminate (permanent) 14 32 18 20 14 1 0 46 35 4648
2011 Seasonal 19 43 13 7 6 6 6 71 15 15
2011 Term 21 28 22 17 9 2 0 50 27 484
2011 Student 47 28 14 4 0 3 4 81 4 28
2008 Indeterminate (permanent) 13 32 20 20 15 1 0 45 35 3176
2008 Seasonal 10 51 18 10 10 0 0 61 20 10
2008 Term 16 35 19 16 10 3 0 53 27 369

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 13 25 18 20 21 1 1 40 42 3876
2018 Term 24 28 14 17 14 3 1 54 32 528
2018 Student 28 34 14 6 5 6 8 71 13 80
2017 Indeterminate (permanent) 15 29 15 19 20 2 1 45 40 4160
2017 Term 27 29 14 15 10 3 1 59 26 547
2017 Student 38 19 7 10 3 6 17 73 17 70
2014 Indeterminate (permanent) 15 26 16 20 20 2 1 42 42 4629
2014 Seasonal 7 18 18 37 20 0 0 25 57 16
2014 Term 21 24 15 15 20 3 2 47 37 439
2014 Student 26 9 24 20 13 2 8 38 36 60
2011 Indeterminate (permanent) 15 28 15 18 22 1 1 43 41 4648
2011 Seasonal 19 13 24 12 13 0 19 39 31 15
2011 Term 17 24 18 20 15 3 4 44 37 484
2011 Student 23 19 23 11 0 3 21 55 15 28
2008 Indeterminate (permanent) 15 33 14 18 18 1 1 49 37 3175
2008 Seasonal 0 39 41 0 10 10 0 43 11 10
2008 Term 17 35 17 16 12 3 2 54 28 369

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 23 40 14 14 8 0 0 63 22 3864
2018 Term 28 42 15 10 5 0 0 71 15 529
2018 Student 33 35 17 10 4 0 1 69 14 82
2017 Indeterminate (permanent) 25 42 13 13 7 0 0 67 20 4154
2017 Term 33 42 13 8 3 1 1 76 11 546
2017 Student 36 47 4 6 3 1 3 86 9 71
2014 Indeterminate (permanent) 19 41 14 16 9 0 0 61 25 4630
2014 Seasonal 20 42 13 19 6 0 0 62 25 16
2014 Term 26 42 14 11 6 1 1 68 17 439
2014 Student 33 29 18 16 2 0 1 63 19 60
2011 Indeterminate (permanent) 24 41 13 13 8 0 0 66 21 4648
2011 Seasonal 38 24 20 6 6 0 6 66 13 15
2011 Term 29 41 14 10 5 0 1 71 15 479
2011 Student 36 39 17 4 4 0 0 75 8 28

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 27 37 16 11 8 0 0 65 19 3859
2018 Term 37 37 15 7 4 0 0 74 11 528
2018 Student 41 35 16 6 1 0 0 77 7 82
2017 Indeterminate (permanent) 28 38 15 12 7 0 0 65 19 4154
2017 Term 39 36 15 7 3 0 1 75 10 548
2017 Student 53 30 10 1 3 0 3 85 4 71
2014 Indeterminate (permanent) 26 37 16 12 8 0 0 64 20 4626
2014 Seasonal 19 44 13 19 6 0 0 62 25 16
2014 Term 35 40 13 7 5 0 0 75 12 439
2014 Student 45 34 7 3 8 0 2 81 12 60

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 24 39 16 13 7 0 0 63 21 3871
2018 Term 38 38 12 7 4 0 0 76 11 530
2018 Student 44 38 13 4 0 0 1 83 4 82
2017 Indeterminate (permanent) 26 39 16 12 6 0 0 66 18 4156
2017 Term 39 41 12 6 3 0 0 80 8 546
2017 Student 51 38 9 1 0 0 1 90 1 71
2014 Indeterminate (permanent) 26 39 17 12 6 0 0 65 18 4628
2014 Seasonal 12 56 7 12 6 0 7 73 19 16
2014 Term 38 41 11 5 4 0 0 80 9 439
2014 Student 44 47 5 2 1 0 0 91 3 60
2011 Indeterminate (permanent) 32 40 14 10 4 1 0 72 14 4644
2011 Seasonal 32 56 0 6 0 0 6 93 7 15
2011 Term 41 39 13 5 1 1 1 81 6 483
2011 Student 59 38 0 4 0 0 0 96 4 28

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 15 34 27 13 8 3 0 51 22 3885
2018 Term 25 36 22 8 4 5 0 64 13 528
2018 Student 32 43 10 7 0 7 0 81 8 81
2017 Indeterminate (permanent) 16 36 23 14 8 4 0 54 22 4167
2017 Term 29 36 19 7 4 4 1 69 11 546
2017 Student 41 31 13 9 0 3 3 77 9 71

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 35 35 12 10 7 0 0 71 17 3881
2018 Term 46 33 10 6 4 1 0 79 11 533
2018 Student 54 34 8 1 0 0 4 91 1 80
2017 Indeterminate (permanent) 34 35 12 11 8 0 0 70 19 4166
2017 Term 49 30 10 5 3 1 1 81 9 548
2017 Student 58 31 4 3 1 1 1 91 4 70
2014 Indeterminate (permanent) 32 36 12 11 8 0 0 68 19 4625
2014 Seasonal 30 27 31 12 0 0 0 57 12 16
2014 Term 46 28 12 9 3 1 1 75 12 439
2014 Student 55 21 15 2 2 2 2 80 5 60
2011 Indeterminate (permanent) 33 37 11 11 7 0 1 71 18 4648
2011 Seasonal 32 36 12 13 0 0 6 73 14 15
2011 Term 42 35 11 7 3 1 0 79 10 484
2011 Student 61 32 0 3 0 3 0 97 3 28

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 31 34 20 9 6 0 0 65 15 3884
2018 Term 54 27 12 5 2 0 0 81 7 533
2018 Student 63 29 5 0 0 1 1 95 0 82
2017 Indeterminate (permanent) 29 38 19 8 5 0 1 68 13 4171
2017 Term 50 33 12 2 2 0 0 84 4 549
2017 Student 66 27 6 0 0 0 1 94 0 71
2014 Indeterminate (permanent) 30 37 21 7 4 0 1 68 12 4630
2014 Seasonal 43 52 5 0 0 0 0 95 0 16
2014 Term 49 34 12 3 1 0 1 84 4 439
2014 Student 70 22 3 2 0 0 2 94 2 60
2011 Indeterminate (permanent) 29 35 20 9 6 0 0 65 15 4654
2011 Seasonal 38 13 36 6 0 0 6 55 7 15
2011 Term 47 34 13 4 2 0 0 81 6 483
2011 Student 70 23 3 0 4 0 0 93 4 28
2008 Indeterminate (permanent) 24 36 22 11 7 0 0 60 18 3174
2008 Seasonal 31 20 39 0 10 0 0 51 10 10
2008 Term 40 38 13 6 2 0 1 79 8 369

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Indeterminate (permanent) 23 39 38 3888
2018 Term 29 31 40 532
2018 Student 43 18 39 82
2017 Indeterminate (permanent) 22 42 36 4167
2017 Term 26 38 36 550
2017 Student 49 17 34 71
2014 Indeterminate (permanent) 21 43 36 4629
2014 Seasonal 28 31 40 16
2014 Term 22 42 36 439
2014 Student 52 21 27 60
2011 Indeterminate (permanent) 21 46 33 4650
2011 Seasonal 25 55 20 15
2011 Term 29 33 38 484
2011 Student 41 18 42 28

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 Indeterminate (permanent) 20 31 36 5 1 7 872
2018 Term 3 40 23 5 23 7 151
2017 Indeterminate (permanent) 21 37 30 6 0 5 926
2017 Term 2 37 20 10 26 4 143
2017 Student 0 0 3 0 94 3 35
2014 Indeterminate (permanent) 18 38 26 11 9999 7 977
2014 Term 5 32 20 18 9999 25 97
2014 Student 0 2 23 15 9999 60 33
2011 Indeterminate (permanent) 20 32 34 6 9999 7 997
2011 Term 2 38 22 14 9999 24 143
2011 Student 0 9 9 28 9999 53 11
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 38 44 10 6 2 0 0 81 8 3881
2018 Term 54 36 6 2 1 0 0 90 4 532
2018 Student 46 45 7 1 0 0 0 91 1 82
2017 Indeterminate (permanent) 35 43 12 7 4 0 0 78 10 4165
2017 Term 50 38 6 3 2 0 0 88 5 549
2017 Student 44 44 4 6 0 1 1 90 6 71
2014 Indeterminate (permanent) 36 42 12 6 3 1 0 79 9 4627
2014 Seasonal 33 44 11 7 5 0 0 77 12 16
2014 Term 43 39 10 5 2 1 0 83 7 439
2014 Student 57 23 14 6 0 0 0 80 6 60
2011 Indeterminate (permanent) 34 43 12 7 3 1 0 78 10 4647
2011 Seasonal 32 30 19 13 0 0 6 66 14 15
2011 Term 42 41 10 5 2 0 0 83 7 483
2011 Student 44 42 11 4 0 0 0 85 4 28
2008 Indeterminate (permanent) 36 43 10 6 4 1 0 80 10 3176
2008 Seasonal 31 59 10 0 0 0 0 90 0 10
2008 Term 40 41 14 4 2 0 0 81 6 369

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 22 44 19 11 4 1 0 66 15 3872
2018 Term 34 43 13 7 2 1 0 78 9 529
2018 Student 43 41 8 5 0 3 1 87 5 80
2017 Indeterminate (permanent) 22 44 18 10 5 1 0 67 15 4163
2017 Term 40 41 13 4 2 0 0 81 6 548
2017 Student 47 38 11 1 0 3 0 87 1 71
2014 Indeterminate (permanent) 27 44 16 9 4 1 0 71 13 4629
2014 Seasonal 18 64 5 13 0 0 0 82 13 16
2014 Term 34 46 12 6 2 1 0 80 8 439
2014 Student 47 30 10 9 0 5 0 80 10 60
2011 Indeterminate (permanent) 27 42 16 9 5 1 0 71 13 4645
2011 Seasonal 25 30 13 12 7 6 6 64 22 15
2011 Term 36 40 14 6 3 1 0 77 9 483
2011 Student 48 46 3 3 0 0 0 94 3 28

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 11 30 37 16 5 0 1 21 42 3868
2018 Term 5 20 30 26 15 1 2 42 26 530
2018 Student 1 9 23 35 30 0 1 67 10 82
2017 Indeterminate (permanent) 11 27 39 15 6 1 2 22 39 4152
2017 Term 6 13 30 25 17 2 6 46 21 548
2017 Student 6 10 24 35 20 3 1 58 17 70
2014 Indeterminate (permanent) 9 28 38 16 6 0 2 22 38 4620
2014 Seasonal 13 30 25 13 19 0 0 32 43 16
2014 Term 6 23 32 22 12 2 2 36 30 438
2014 Student 0 9 42 26 23 0 0 49 9 60
2011 Indeterminate (permanent) 10 27 37 16 6 1 2 23 39 4646
2011 Seasonal 0 29 19 19 19 0 13 44 34 15
2011 Term 7 16 34 23 15 1 3 40 24 483
2011 Student 4 9 8 44 26 6 4 77 14 28
2008 Indeterminate (permanent) 11 33 36 14 4 1 1 18 44 3176
2008 Seasonal 0 41 28 10 10 0 10 23 46 10
2008 Term 6 20 36 21 12 2 3 35 27 369

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 19 26 28 18 7 1 1 25 46 3865
2018 Term 11 18 23 25 18 2 3 46 30 531
2018 Student 5 7 14 35 40 0 0 74 12 81
2017 Indeterminate (permanent) 17 24 30 17 9 1 2 26 42 4151
2017 Term 9 12 23 21 25 4 7 52 23 546
2017 Student 6 5 17 27 34 9 3 68 12 71
2014 Indeterminate (permanent) 13 25 32 18 8 2 2 28 40 4613
2014 Seasonal 11 12 20 18 32 7 0 54 25 16
2014 Term 13 20 26 19 12 6 4 35 37 439
2014 Student 2 7 17 42 30 2 0 73 9 59
2011 Indeterminate (permanent) 12 22 30 22 11 2 2 34 35 4640
2011 Seasonal 6 13 26 23 26 0 6 53 20 15
2011 Term 12 15 28 21 16 3 4 40 30 483
2011 Student 4 6 17 22 44 3 4 70 11 28
2008 Indeterminate (permanent) 13 24 31 21 8 2 2 30 38 3173
2008 Seasonal 0 31 39 0 20 0 10 23 34 10
2008 Term 9 17 28 25 14 5 2 42 28 368

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 17 28 32 15 5 2 2 20 46 3863
2018 Term 11 20 28 18 14 3 5 35 34 529
2018 Student 6 23 15 20 31 2 2 53 31 81
2017 Indeterminate (permanent) 17 26 32 15 6 2 3 22 45 4147
2017 Term 11 16 28 18 14 7 7 36 31 546
2017 Student 9 18 23 17 19 9 6 42 31 71
2014 Indeterminate (permanent) 19 27 30 14 6 2 3 21 48 4606
2014 Seasonal 17 6 32 18 13 7 7 36 27 16
2014 Term 12 26 28 13 12 4 6 27 41 437
2014 Student 10 20 18 23 25 0 4 50 31 60
2011 Indeterminate (permanent) 19 28 27 15 6 2 3 22 49 4641
2011 Seasonal 12 19 30 13 6 0 20 24 39 15
2011 Term 13 20 29 17 11 5 6 31 37 481
2011 Student 8 3 13 25 37 6 8 72 12 28
2008 Indeterminate (permanent) 18 27 32 15 5 2 2 20 47 3167
2008 Seasonal 0 18 41 31 0 10 0 34 20 10
2008 Term 12 20 30 18 11 6 4 32 36 366

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 7 16 38 28 9 1 1 37 24 3850
2018 Term 3 6 22 37 26 1 4 68 9 527
2018 Student 1 4 14 26 54 0 1 81 5 80
2017 Indeterminate (permanent) 8 16 35 28 10 1 2 39 24 4124
2017 Term 1 6 24 31 28 3 7 66 8 540
2017 Student 0 6 13 36 36 3 6 79 6 71
2014 Indeterminate (permanent) 7 16 35 29 10 1 2 40 24 4604
2014 Seasonal 0 11 32 19 38 0 0 57 11 16
2014 Term 4 9 29 30 23 3 2 56 14 438
2014 Student 1 1 13 39 43 0 2 84 2 60
2011 Indeterminate (permanent) 8 17 33 25 12 1 3 39 27 4635
2011 Seasonal 0 6 19 36 26 0 13 71 7 15
2011 Term 4 9 23 33 26 2 4 63 13 481
2011 Student 4 0 7 29 49 3 8 88 4 27
2008 Indeterminate (permanent) 8 19 36 24 10 1 2 34 28 3160
2008 Seasonal 0 18 20 20 31 0 10 57 20 10
2008 Term 3 10 25 28 26 2 5 59 14 369

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 22 28 29 13 5 1 1 19 52 3876
2018 Term 10 15 24 26 19 1 4 47 27 528
2018 Student 2 7 13 28 40 0 9 75 11 82
2017 Indeterminate (permanent) 19 26 31 14 7 1 2 21 47 4152
2017 Term 7 11 24 24 24 3 7 53 20 540
2017 Student 6 7 17 22 37 3 9 67 14 71
2014 Indeterminate (permanent) 21 28 28 14 6 1 2 21 50 4610
2014 Seasonal 11 23 0 26 32 7 0 63 37 16
2014 Term 13 22 26 17 15 4 3 35 38 439
2014 Student 5 3 21 29 38 0 3 70 8 60
2011 Indeterminate (permanent) 20 28 28 13 7 1 2 21 50 4643
2011 Seasonal 6 30 25 0 32 0 6 34 39 15
2011 Term 14 15 26 22 17 4 3 42 30 483
2011 Student 4 3 10 18 44 10 11 79 9 28
2008 Indeterminate (permanent) 19 27 29 14 7 1 2 22 48 3167
2008 Seasonal 20 0 39 20 10 0 10 34 23 10
2008 Term 8 18 25 25 16 3 5 45 28 368

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 14 22 28 23 10 2 2 35 37 3856
2018 Term 8 13 23 25 21 5 4 51 24 529
2018 Student 6 6 10 24 46 2 5 76 13 82
2017 Indeterminate (permanent) 11 19 28 23 13 2 4 38 32 4153
2017 Term 7 12 20 22 23 8 9 54 23 546
2017 Student 3 3 11 22 39 13 9 79 7 71
2014 Indeterminate (permanent) 9 17 28 26 14 2 4 42 28 4615
2014 Seasonal 6 0 12 36 39 7 0 81 6 16
2014 Term 9 12 19 23 22 7 8 53 25 437
2014 Student 3 8 4 31 43 8 3 83 12 60
2011 Indeterminate (permanent) 10 19 29 22 14 2 4 38 31 4635
2011 Seasonal 0 17 19 6 26 12 19 47 25 15
2011 Term 8 14 22 21 21 6 7 48 26 483
2011 Student 0 6 7 10 45 21 10 81 9 28
2008 Indeterminate (permanent) 13 22 28 22 10 2 3 34 37 3170
2008 Seasonal 0 10 28 31 20 0 10 57 11 10
2008 Term 7 13 21 25 21 6 7 53 23 368

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 15 26 35 15 6 2 2 21 42 3865
2018 Term 6 18 26 24 17 5 4 45 26 529
2018 Student 5 12 20 20 37 5 2 61 18 82
2017 Indeterminate (permanent) 15 23 34 15 7 3 3 23 41 4150
2017 Term 7 14 27 18 20 6 8 45 24 546
2017 Student 3 12 24 17 34 6 5 57 16 71
2014 Indeterminate (permanent) 14 24 33 16 7 3 3 24 41 4618
2014 Seasonal 5 20 29 19 19 0 7 41 27 16
2014 Term 9 16 27 20 16 5 7 41 28 438
2014 Student 7 16 18 20 34 2 2 56 24 60

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 37 33 10 11 8 1 0 70 20 3871
2018 Term 40 35 10 9 6 0 0 75 15 528
2018 Student 60 25 5 9 1 0 0 85 10 81
2017 Indeterminate (permanent) 38 33 10 12 7 1 0 71 19 4172
2017 Term 46 32 8 7 5 1 1 79 13 549
2017 Student 64 26 6 3 0 0 0 91 3 71
2014 Indeterminate (permanent) 41 31 8 11 8 1 0 72 19 4627
2014 Seasonal 51 18 18 13 0 0 0 69 13 16
2014 Term 52 27 6 9 4 1 0 80 13 439
2014 Student 68 18 7 2 4 0 0 86 7 60

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 41 38 9 8 4 0 0 79 12 3873
2018 Term 52 31 7 8 2 0 0 83 9 531
2018 Student 61 32 5 1 1 0 0 93 2 82
2017 Indeterminate (permanent) 37 41 9 9 4 0 0 78 13 4161
2017 Term 49 34 9 6 2 0 0 83 8 546
2017 Student 64 24 4 6 1 0 0 88 7 71
2014 Indeterminate (permanent) 38 41 9 8 4 0 0 79 12 4627
2014 Seasonal 46 41 6 7 0 0 0 87 7 16
2014 Term 49 35 7 6 2 0 0 85 8 439
2014 Student 67 18 9 3 2 0 0 85 6 60

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 32 43 14 6 3 1 0 76 10 3878
2018 Term 43 37 13 5 1 1 0 81 6 531
2018 Student 56 33 10 1 0 0 0 89 1 82

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 39 39 13 4 3 2 0 80 7 3884
2018 Term 48 34 11 3 2 1 0 84 5 528
2018 Student 54 28 10 2 1 2 1 86 4 81
2017 Indeterminate (permanent) 37 39 15 4 3 2 0 78 7 4164
2017 Term 50 32 11 3 1 2 1 85 4 548
2017 Student 60 31 6 1 1 0 0 91 3 71
2014 Indeterminate (permanent) 46 34 11 3 3 3 0 82 6 4630
2014 Seasonal 70 23 0 0 0 0 7 100 0 16
2014 Term 54 32 10 2 0 2 0 88 2 439
2014 Student 61 23 6 5 1 2 2 88 6 60

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 35 41 13 7 3 1 0 77 10 3881
2018 Term 50 36 8 4 1 1 0 87 5 530
2018 Student 62 29 5 2 0 1 0 93 2 82
2017 Indeterminate (permanent) 33 43 13 6 3 2 0 77 10 4165
2017 Term 51 34 8 4 1 1 0 87 5 549
2017 Student 68 28 1 1 0 1 0 97 1 71
2014 Indeterminate (permanent) 40 38 11 5 3 2 0 80 8 4629
2014 Seasonal 71 24 5 0 0 0 0 95 0 16
2014 Term 55 31 8 4 0 1 0 87 5 439
2014 Student 67 22 4 2 2 1 0 91 5 60
2011 Indeterminate (permanent) 29 41 15 7 5 2 0 73 12 4646
2011 Seasonal 20 49 12 7 0 6 6 78 8 15
2011 Term 42 35 15 4 2 2 0 78 6 483
2011 Student 61 33 3 4 0 0 0 94 4 28

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 37 39 12 7 4 0 0 77 11 3881
2018 Term 55 35 7 2 1 0 0 90 3 527
2018 Student 73 23 3 3 0 0 0 95 3 80
2017 Indeterminate (permanent) 36 41 11 8 4 0 0 77 12 4165
2017 Term 59 30 6 3 1 0 0 90 4 549
2017 Student 80 20 0 0 0 0 0 100 0 71
2014 Indeterminate (permanent) 42 37 11 6 4 0 0 80 9 4625
2014 Seasonal 69 25 5 0 0 0 0 95 0 16
2014 Term 59 28 6 4 2 0 0 88 6 439
2014 Student 73 18 6 1 2 0 0 91 3 60
2011 Indeterminate (permanent) 34 40 13 7 5 1 0 74 13 4642
2011 Seasonal 57 17 13 0 6 0 6 79 7 15
2011 Term 50 33 10 4 2 0 0 83 6 482
2011 Student 75 21 0 4 0 0 0 96 4 28
2008 Indeterminate (permanent) 29 40 14 9 7 0 0 69 16 3175
2008 Seasonal 10 61 28 0 0 0 0 72 0 10
2008 Term 38 39 11 7 4 1 0 78 11 367

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 18 35 19 13 10 3 2 56 24 3880
2018 Term 26 35 15 10 6 5 4 67 17 530
2018 Student 28 33 11 6 5 9 9 74 13 82
2017 Indeterminate (permanent) 22 32 17 14 9 3 3 57 25 4171
2017 Term 32 30 13 7 6 7 4 70 15 550
2017 Student 50 22 7 4 4 4 8 83 9 71
2014 Indeterminate (permanent) 27 33 14 12 9 3 2 63 23 4626
2014 Seasonal 38 19 17 19 0 7 0 61 21 16
2014 Term 35 30 9 10 6 6 3 73 18 439
2014 Student 45 21 22 5 1 2 4 70 7 60

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 31 42 13 9 4 1 0 75 13 3877
2018 Term 38 37 12 8 4 2 1 76 12 528
2018 Student 40 33 7 9 4 5 2 79 13 81
2017 Indeterminate (permanent) 34 41 11 8 4 1 1 77 12 4157
2017 Term 40 37 10 6 2 4 1 81 9 550
2017 Student 40 24 12 10 4 8 1 71 16 71
2014 Indeterminate (permanent) 41 39 9 6 3 1 1 81 10 4630
2014 Seasonal 48 18 12 7 14 0 0 66 21 16
2014 Term 42 38 9 6 2 3 1 83 8 439
2014 Student 37 36 8 10 5 2 2 76 16 60
2011 Indeterminate (permanent) 36 37 11 8 5 3 1 76 13 4644
2011 Seasonal 45 30 13 6 0 0 6 80 7 15
2011 Term 41 37 10 6 3 2 1 80 9 482
2011 Student 46 23 3 4 4 17 4 86 10 28
2008 Indeterminate (permanent) 26 34 13 12 8 5 1 64 22 3173
2008 Seasonal 31 10 31 10 0 18 0 50 13 10
2008 Term 30 32 15 14 3 5 2 66 18 368

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 28 40 19 8 4 1 0 69 12 3866
2018 Term 40 39 14 5 2 0 0 79 7 527
2018 Student 39 46 8 1 1 5 0 89 3 80

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 14 28 19 18 15 5 2 45 35 3879
2018 Term 23 31 18 11 8 8 1 59 21 527
2018 Student 35 28 11 5 5 10 6 75 12 80
2017 Indeterminate (permanent) 15 28 16 18 16 6 2 46 36 4155
2017 Term 24 27 18 10 9 11 2 59 21 547
2017 Student 33 27 12 4 1 13 9 78 7 71
2014 Indeterminate (permanent) 16 25 17 18 17 6 1 44 37 4629
2014 Seasonal 30 25 20 18 7 0 0 55 25 16
2014 Term 22 22 18 14 10 11 2 51 28 438
2014 Student 33 22 14 9 7 8 7 64 19 60
2011 Indeterminate (permanent) 15 25 16 18 17 8 2 44 38 4654
2011 Seasonal 19 49 6 0 7 13 6 84 8 15
2011 Term 16 20 20 16 11 14 3 43 33 483
2011 Student 27 22 11 3 7 21 10 70 14 28

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 14 86 3887
2018 Term 10 90 531

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 46 538
2018 Term 66 51

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 62 538
2018 Term 47 51

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 10 538

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 Term 0 51

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 4 538

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 10 538
2018 Term 20 51

Question 49g. From whom did you experience harassment on the job? Other
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 3 538

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 39 537
2018 Term 42 51

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 44 537
2018 Term 41 51

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 46 537
2018 Term 31 51

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 40 537
2018 Term 41 51

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 37 537
2018 Term 29 51

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 48 537
2018 Term 53 51

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 29 537
2018 Term 33 51

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 1 537
2018 Term 0 51

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 6 537
2018 Term 13 51

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 13 537
2018 Term 13 51

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 51 537
2018 Term 46 51

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 26 537
2018 Term 29 51

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 14 537
2018 Term 16 51

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 55 538
2018 Term 64 51

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 28 538
2018 Term 31 51

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 10 538

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 22 538

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 13 538
2018 Term 15 51

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 9 538

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 11 538
2018 Term 13 51

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 9 538

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 22 538
2018 Term 25 51

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 9 491
2018 Term 21 50

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 16 491
2018 Term 28 50

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 7 491
2018 Term 23 50

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 7 491

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 12 491
2018 Term 19 50

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 9 491
2018 Term 12 50

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 7 491

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 9 491
2018 Term 14 50

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 13 491
2018 Term 13 50

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 29 491
2018 Term 19 50

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 9 491
2018 Term 14 50

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 47 491
2018 Term 39 50

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 2 491

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 54 491
2018 Term 40 50

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 4 491

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 15 491

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 14 22 23 11 9 17 4 46 25 3879
2018 Term 22 19 18 6 3 25 7 61 13 531
2018 Student 22 13 7 4 0 41 12 76 8 82
2017 Indeterminate (permanent) 13 22 21 10 10 19 5 46 27 4169
2017 Term 27 15 13 5 4 23 11 65 15 550
2017 Student 29 13 3 3 1 30 21 85 9 71
2014 Indeterminate (permanent) 16 22 20 10 9 19 5 50 24 4628
2014 Seasonal 41 5 13 7 0 20 14 70 11 16
2014 Term 25 19 17 5 4 23 7 63 13 439
2014 Student 36 3 9 4 1 25 21 73 10 60

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 25 36 19 9 5 4 1 64 15 3878
2018 Term 38 33 14 5 2 9 0 78 7 530
2018 Student 39 35 9 2 0 13 1 87 3 82
2017 Indeterminate (permanent) 23 36 19 9 7 6 0 63 17 4167
2017 Term 40 29 11 5 3 10 2 78 9 549
2017 Student 52 13 7 1 0 21 6 88 2 71
2014 Indeterminate (permanent) 28 34 18 7 6 6 1 67 14 4628
2014 Seasonal 35 32 18 0 0 7 7 79 0 16
2014 Term 39 34 13 4 2 8 1 79 7 438
2014 Student 44 28 9 2 0 15 2 86 3 60
2011 Indeterminate (permanent) 29 39 15 8 5 4 0 71 14 4651
2011 Seasonal 37 31 19 0 7 0 6 72 7 15
2011 Term 37 35 16 4 3 5 0 76 7 484
2011 Student 42 29 11 7 0 11 0 79 8 27

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 9 91 3879
2018 Term 5 95 531
2018 Student 0 100 82

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 30 353

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 82 353

Question 56c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 3 353

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 Term 0 25

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 3 353

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 9 353

Question 56g. From whom did you experience discrimination on the job? Other
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 7 353

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 29 351

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 25 351

Question 57c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 18 351

Question 57d. Please indicate the type of discrimination you experienced. Religion
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 10 351

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 27 351

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 27 351

Question 57g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 2 351

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2018 Term 0 25

Question 57i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 5 351

Question 57j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 15 351

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2018 Term 0 25

Question 57l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 12 351

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2018 Term 0 25

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 17 351

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 23 353

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 13 353

Question 58c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 4 353

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 17 353

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 5 353

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 6 353

Question 58g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 8 353

Question 58h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 8 353

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 53 353

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 5 332

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 16 332

Question 59c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 4 332

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 4 332

Question 59e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 2 332

Question 59f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 3 332

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 3 332

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 9 332

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 7 332

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 26 332

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 5 332

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 44 332

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 3 332

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 61 332

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 4 332

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 12 332

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 16 22 26 5 4 23 4 52 13 3883
2018 Term 24 21 16 3 2 28 6 68 7 531
2018 Student 29 11 6 0 0 45 9 87 0 82
2017 Indeterminate (permanent) 15 20 23 4 4 28 5 52 13 4167
2017 Term 28 17 13 2 1 30 9 73 6 547
2017 Student 33 12 9 3 0 32 12 80 5 71
2014 Indeterminate (permanent) 18 20 21 4 4 27 6 57 11 4628
2014 Seasonal 35 7 12 0 0 38 7 78 0 16
2014 Term 25 19 16 3 1 29 7 68 7 439
2014 Student 40 13 6 2 0 26 12 86 4 60

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 26 36 21 5 3 7 1 68 9 3881
2018 Term 39 33 13 3 1 10 1 80 5 531
2018 Student 48 32 6 1 0 12 1 92 1 82
2017 Indeterminate (permanent) 27 35 19 5 4 10 1 69 10 4163
2017 Term 44 26 12 3 1 12 1 82 4 547
2017 Student 50 21 7 3 0 14 4 88 4 71
2014 Indeterminate (permanent) 31 34 17 4 3 9 1 73 8 4625
2014 Seasonal 43 27 12 0 0 18 0 85 0 16
2014 Term 40 32 11 2 2 12 1 83 5 438
2014 Student 44 23 7 2 0 16 8 88 3 60
2011 Indeterminate (permanent) 33 39 14 4 3 6 0 77 7 4650
2011 Seasonal 43 26 0 6 7 12 6 84 16 15
2011 Term 43 34 12 2 2 7 0 83 5 482
2011 Student 51 21 14 0 0 15 0 84 0 28
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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 49 29 11 5 5 1 0 79 10 3867
2018 Term 61 24 9 4 2 1 0 86 6 525
2018 Student 77 15 1 6 0 1 0 93 6 82
2017 Indeterminate (permanent) 49 27 11 6 5 2 0 77 11 4169
2017 Term 61 23 7 4 3 2 0 86 7 550
2017 Student 79 15 4 0 1 0 0 94 1 70

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 29 44 15 7 4 1 0 74 11 3871
2018 Term 35 37 16 7 3 2 0 74 10 529
2018 Student 30 35 15 5 6 9 1 71 12 81
2017 Indeterminate (permanent) 28 43 16 8 4 2 0 72 12 4162
2017 Term 34 36 14 5 4 5 1 75 10 550
2017 Student 24 48 11 10 1 4 1 76 12 71

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 19 36 20 15 9 1 0 56 24 3876
2018 Term 30 38 15 10 6 1 0 69 16 531
2018 Student 31 40 14 7 2 6 0 75 11 81
2017 Indeterminate (permanent) 16 37 19 16 11 1 0 54 27 4163
2017 Term 29 39 15 9 5 3 0 70 14 550
2017 Student 35 45 15 4 0 0 0 80 4 71

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 13 26 24 16 19 0 1 40 36 3887
2018 Term 15 26 28 12 19 0 0 41 31 528
2018 Student 26 35 21 7 11 0 0 61 18 82
2017 Indeterminate (permanent) 16 24 22 16 21 0 1 40 37 4166
2017 Term 15 23 22 17 21 1 1 38 39 548
2017 Student 30 19 22 12 14 1 1 50 27 71

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 13 27 30 18 12 0 0 41 30 3879
2018 Term 31 33 20 9 6 0 0 64 16 528
2018 Student 39 37 20 4 1 0 0 76 5 82
2017 Indeterminate (permanent) 14 28 28 18 12 0 1 42 30 4162
2017 Term 35 32 22 6 4 1 2 68 10 549
2017 Student 46 26 14 10 3 0 1 73 13 71

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 20 33 26 13 7 0 1 54 21 3863
2018 Term 42 30 16 7 2 0 3 74 9 526
2018 Student 60 21 11 5 1 1 0 83 6 81
2017 Indeterminate (permanent) 21 33 23 13 8 0 2 55 21 4151
2017 Term 44 29 16 4 2 1 4 77 7 546
2017 Student 51 22 11 8 1 0 6 78 10 71

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 13 23 24 19 19 0 1 37 39 3865
2018 Term 29 23 22 13 11 0 2 53 24 525
2018 Student 38 26 20 5 6 1 4 68 12 81
2017 Indeterminate (permanent) 14 24 24 20 17 1 1 38 38 4166
2017 Term 34 23 20 12 7 1 2 60 20 549
2017 Student 43 26 14 12 4 0 1 70 16 71

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 41 27 15 7 6 0 5 71 13 3867
2018 Term 52 23 10 5 4 0 6 80 10 524
2018 Student 63 16 9 2 2 0 7 86 5 82
2017 Indeterminate (permanent) 38 28 15 7 5 0 7 71 14 4154
2017 Term 53 21 11 5 3 0 7 80 8 546
2017 Student 57 22 12 1 1 1 6 84 3 71

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 23 29 24 12 11 0 1 52 24 3871
2018 Term 37 29 19 6 9 0 0 67 14 528
2018 Student 46 24 17 9 2 0 1 72 11 82
2017 Indeterminate (permanent) 21 31 25 14 9 0 0 52 23 4156
2017 Term 38 29 18 8 6 0 1 68 14 546
2017 Student 47 35 15 1 1 0 0 82 3 71

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 19 37 26 11 6 1 1 56 17 3874
2018 Term 35 33 18 8 3 1 1 70 11 530
2018 Student 54 22 20 2 2 0 0 76 5 82
2017 Indeterminate (permanent) 21 34 24 12 7 1 1 57 19 4151
2017 Term 39 33 14 6 3 1 3 75 10 543
2017 Student 55 23 10 8 0 0 4 81 9 71

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 15 32 28 16 8 0 1 47 24 3872
2018 Term 34 32 19 10 4 1 1 67 14 530
2018 Student 56 26 10 4 4 0 1 83 7 82
2017 Indeterminate (permanent) 16 32 27 15 9 1 1 49 24 4150
2017 Term 37 32 17 8 2 1 3 72 10 546
2017 Student 45 27 11 9 5 0 3 74 14 71

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 19 33 25 14 8 0 1 53 22 3867
2018 Term 35 30 18 10 6 1 1 66 16 531
2018 Student 45 23 12 9 11 0 0 68 20 82
2017 Indeterminate (permanent) 20 35 23 13 8 0 1 55 22 4152
2017 Term 37 32 16 8 4 1 2 72 12 547
2017 Student 40 30 10 10 7 0 3 73 17 71

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 20 30 25 15 10 0 0 50 25 3858
2018 Term 35 31 20 9 4 1 1 67 13 525
2018 Student 46 31 19 2 2 0 0 77 5 81
2017 Indeterminate (permanent) 21 33 23 12 8 0 1 55 21 4141
2017 Term 38 30 17 7 4 1 2 71 12 546
2017 Student 46 26 17 4 4 0 3 74 9 71

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 46 28 14 6 4 0 1 75 11 3854
2018 Term 49 25 12 10 3 1 1 75 12 528
2018 Student 63 21 12 2 1 0 0 84 4 82
2017 Indeterminate (permanent) 51 27 13 6 3 0 1 78 9 4169
2017 Term 57 22 10 6 2 0 2 81 9 547
2017 Student 68 14 9 3 1 0 4 86 5 71

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 64 19 8 3 2 1 4 86 5 3863
2018 Term 71 14 8 3 2 1 2 88 4 528
2018 Student 86 6 2 2 1 0 1 94 4 81

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 64 16 8 5 5 1 2 82 10 3863
2018 Term 72 14 5 4 4 1 2 88 7 527
2018 Student 89 7 0 2 1 0 0 96 4 82
2017 Indeterminate (permanent) 64 17 7 4 4 1 2 84 9 4166
2017 Term 73 11 5 4 4 1 3 86 9 548
2017 Student 89 3 4 0 1 0 3 94 1 71

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 45 31 14 6 4 0 1 77 10 3870
2018 Term 55 25 10 4 3 0 1 82 8 531
2018 Student 71 21 5 1 2 0 0 91 4 82
2017 Indeterminate (permanent) 48 30 12 5 3 0 1 79 9 4156
2017 Term 57 26 8 5 3 0 2 84 8 547
2017 Student 76 12 1 7 1 0 3 90 9 70

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 48 25 13 8 6 0 1 73 14 3866
2018 Term 62 20 9 5 4 0 1 83 8 528
2018 Student 71 24 2 0 2 0 0 95 2 82
2017 Indeterminate (permanent) 50 24 11 8 5 0 1 76 13 4157
2017 Term 65 17 7 4 4 1 2 84 8 547
2017 Student 78 9 1 4 4 0 3 90 9 71

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 46 14 6 3 1 0 29 85 6 3847
2018 Term 59 6 3 1 1 0 30 93 3 526
2018 Student 62 6 1 0 1 0 30 96 2 81
2017 Indeterminate (permanent) 47 15 6 2 1 1 28 86 5 4161
2017 Term 63 7 3 2 1 0 24 93 3 547
2017 Student 74 3 1 4 0 0 18 93 5 70

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 56 24 10 3 1 0 5 84 5 3859
2018 Term 67 19 6 3 2 1 3 89 5 527
2018 Student 74 17 2 0 1 0 5 96 1 81
2017 Indeterminate (permanent) 57 23 9 3 1 1 6 86 5 4142
2017 Term 70 16 5 2 1 0 6 92 3 545
2017 Student 74 10 7 1 0 0 7 91 2 71

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 64 20 6 3 3 0 3 87 6 3872
2018 Term 16 11 17 20 35 0 1 27 56 531
2018 Student 45 17 20 7 5 0 6 66 13 82
2017 Indeterminate (permanent) 62 21 8 3 2 1 4 86 6 4164
2017 Term 18 17 16 17 31 0 1 35 49 545
2017 Student 52 13 12 11 6 0 6 70 18 71

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 44 32 15 4 2 0 2 78 7 3867
2018 Term 51 29 12 3 3 0 1 82 6 528
2018 Student 51 30 13 2 2 0 0 82 5 82
2017 Indeterminate (permanent) 45 33 13 4 2 0 2 80 6 4161
2017 Term 55 27 9 4 2 0 2 85 7 546
2017 Student 59 16 18 1 1 1 3 79 3 71

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 9 31 39 15 5 0 0 40 20 3890
2018 Term 16 37 33 11 4 0 0 53 15 532
2018 Student 33 45 18 4 0 0 0 78 4 82
2017 Indeterminate (permanent) 8 29 41 15 6 0 0 37 21 4173
2017 Term 17 37 34 9 2 0 0 55 11 550
2017 Student 23 49 24 4 0 0 0 72 4 71

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 10 20 41 21 8 0 0 29 30 3852
2018 Term 7 15 35 29 14 0 1 44 22 528
2018 Student 4 12 32 32 21 0 0 52 16 82
2017 Indeterminate (permanent) 9 20 43 20 7 0 0 28 29 4159
2017 Term 4 12 34 33 16 1 1 49 16 546
2017 Student 4 6 23 40 26 0 1 66 10 70
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 22 30 23 12 11 2 0 22 78 3892
2018 Term 27 21 23 14 12 2 1 28 72 533
2018 Student 41 27 17 9 5 0 1 42 58 82
2017 Indeterminate (permanent) 23 26 23 12 13 3 0 23 77 4170
2017 Term 20 22 23 15 13 5 1 22 78 549
2017 Student 27 29 17 9 14 3 0 28 72 71

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 18 2961
2018 Term 30 375
2018 Student 35 46
2017 Indeterminate (permanent) 17 3084
2017 Term 29 407
2017 Student 38 48

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 31 2961
2018 Term 33 375
2018 Student 37 46
2017 Indeterminate (permanent) 30 3084
2017 Term 32 407
2017 Student 65 48

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 20 2961
2018 Term 20 375
2018 Student 33 46
2017 Indeterminate (permanent) 17 3084
2017 Term 18 407
2017 Student 26 48

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 57 2961
2018 Term 37 375
2018 Student 11 46
2017 Indeterminate (permanent) 62 3084
2017 Term 37 407
2017 Student 11 48

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 10 2961
2018 Term 3 375
2018 Student 0 46
2017 Indeterminate (permanent) 8 3084
2017 Term 6 407
2017 Student 2 48

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 24 2961
2018 Term 28 375
2018 Student 15 46

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 35 2961
2018 Term 43 375
2018 Student 39 46
2017 Indeterminate (permanent) 36 3084
2017 Term 45 407
2017 Student 23 48

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 Indeterminate (permanent) 5 37 19 12 7 20 2851
2018 Term 4 44 20 12 4 17 355
2018 Student 7 70 14 2 0 7 44
2017 Indeterminate (permanent) 5 43 20 12 5 16 3039
2017 Term 4 48 21 11 4 12 399
2017 Student 9 54 27 8 0 2 48

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 36 64 2935
2018 Term 44 56 373
2018 Student 66 34 47

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 36 19 16 10 11 1 7 60 23 3869
2018 Term 41 18 16 7 6 2 10 67 15 532
2018 Student 43 21 7 2 5 1 21 81 9 82

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 9 23 19 19 22 2 6 34 45 2950
2018 Term 14 25 21 18 17 1 4 41 37 370
2018 Student 30 30 6 19 13 0 2 61 33 47
2017 Indeterminate (permanent) 8 21 16 19 26 2 9 32 50 3099
2017 Term 15 29 13 16 21 1 5 47 39 408
2017 Student 23 33 9 16 10 4 4 61 29 48

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 3 13 17 22 37 2 5 18 64 2951
2018 Term 7 17 19 21 33 2 1 24 56 374
2018 Student 15 23 13 26 19 2 2 40 47 47
2017 Indeterminate (permanent) 3 10 12 20 48 2 6 14 73 3096
2017 Term 5 11 16 18 47 1 2 17 66 408
2017 Student 14 12 17 20 29 2 6 28 53 48
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