2018 Public Service Employee Survey Results by Theme for Operations West: Alberta South Calgary Region

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 34 42 12 8 5 0 0 75 13 160671
2018 Canadian Food Inspection Agency 29 44 13 9 5 0 0 73 14 4487
2018 Operations Branch 26 45 13 11 5 0 0 71 16 2397
2018 Operations: West 30 44 12 10 4 0 0 74 14 567
2018 Operations West: Alberta South Calgary Region 35 46 8 7 5 0 0 81 12 103

Question 9. Overall, I feel valued at work.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 29 37 14 11 9 0 0 66 20 160988
2018 Canadian Food Inspection Agency 26 38 15 13 8 0 0 64 22 4500
2018 Operations Branch 23 37 16 15 9 0 0 60 24 2405
2018 Operations: West 25 41 13 12 8 0 0 67 20 570
2018 Operations West: Alberta South Calgary Region 26 45 10 10 8 0 1 72 18 104

Question 10. I am proud of the work that I do.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 50 35 9 3 2 0 0 85 5 160125
2018 Canadian Food Inspection Agency 48 36 9 4 2 0 0 85 6 4478
2018 Operations Branch 46 37 10 5 2 0 0 83 7 2390
2018 Operations: West 50 37 8 3 2 0 0 86 5 563
2018 Operations West: Alberta South Calgary Region 52 37 4 3 3 0 0 90 6 103

Question 14. Overall, I like my job.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 40 39 11 6 3 0 0 80 9 161156
2018 Canadian Food Inspection Agency 35 43 12 7 3 0 0 78 10 4508
2018 Operations Branch 33 44 12 7 4 0 0 77 10 2407
2018 Operations: West 36 45 10 5 4 0 0 81 9 570
2018 Operations West: Alberta South Calgary Region 45 39 7 5 4 0 0 84 9 103

Question 43. I would recommend my department or agency as a great place to work.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 35 32 17 9 7 1 0 67 16 160754
2018 Canadian Food Inspection Agency 28 33 19 11 7 1 0 62 18 4510
2018 Operations Branch 25 32 21 13 8 1 0 57 21 2410
2018 Operations: West 28 33 20 11 7 0 0 62 18 566
2018 Operations West: Alberta South Calgary Region 26 31 23 9 10 1 0 58 19 103

Question 44. I am satisfied with my department or agency.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 33 34 16 10 7 0 0 68 16 160146
2018 Canadian Food Inspection Agency 27 36 18 12 6 0 0 63 19 4497
2018 Operations Branch 24 35 19 14 7 0 0 59 21 2402
2018 Operations: West 27 37 17 12 7 0 0 65 18 567
2018 Operations West: Alberta South Calgary Region 27 36 15 14 8 0 0 63 22 103

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 31 25 19 12 9 3 0 59 22 161050
2018 Canadian Food Inspection Agency 24 25 22 15 11 3 0 51 27 4511
2018 Operations Branch 22 24 23 17 12 3 0 47 30 2410
2018 Operations: West 28 22 21 13 12 3 0 52 26 568
2018 Operations West: Alberta South Calgary Region 25 24 21 13 14 2 0 50 28 102
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 45 30 12 7 5 2 1 76 12 160474
2018 Canadian Food Inspection Agency 43 32 12 7 5 1 0 76 12 4499
2018 Operations Branch 40 33 14 7 5 1 0 74 12 2407
2018 Operations: West 44 30 14 5 4 1 1 76 10 569
2018 Operations West: Alberta South Calgary Region 44 36 9 6 4 1 0 81 10 103

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 42 32 11 8 5 1 0 75 14 160177
2018 Canadian Food Inspection Agency 41 34 11 9 5 0 0 75 14 4492
2018 Operations Branch 39 35 12 10 5 0 0 74 14 2408
2018 Operations: West 46 30 9 9 5 0 0 76 14 569
2018 Operations West: Alberta South Calgary Region 52 24 10 12 3 0 0 76 14 104

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 47 28 11 7 6 0 0 75 13 160605
2018 Canadian Food Inspection Agency 45 30 11 7 6 0 0 75 13 4504
2018 Operations Branch 43 30 12 8 6 0 0 73 14 2408
2018 Operations: West 47 29 11 7 6 0 0 77 13 571
2018 Operations West: Alberta South Calgary Region 51 26 12 6 5 1 0 77 11 104

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 28 31 17 9 8 6 0 63 19 161481
2018 Canadian Food Inspection Agency 22 31 19 12 9 7 0 57 23 4517
2018 Operations Branch 21 31 20 12 9 8 0 56 23 2414
2018 Operations: West 22 34 19 10 7 8 0 61 18 570
2018 Operations West: Alberta South Calgary Region 19 27 22 8 17 7 1 50 26 104

Question 30. I have confidence in the senior management of my department or agency.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 25 31 18 13 11 2 0 58 24 161089
2018 Canadian Food Inspection Agency 19 29 21 16 12 3 0 50 28 4513
2018 Operations Branch 18 29 22 17 12 3 0 48 30 2410
2018 Operations: West 19 35 19 13 11 3 0 55 25 568
2018 Operations West: Alberta South Calgary Region 19 21 24 13 18 3 1 42 33 104

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 17 29 21 16 12 5 0 48 30 160960
2018 Canadian Food Inspection Agency 12 26 24 20 13 5 0 40 35 4502
2018 Operations Branch 12 25 24 21 12 5 0 40 35 2405
2018 Operations: West 14 28 22 19 11 6 0 44 32 567
2018 Operations West: Alberta South Calgary Region 14 24 22 17 18 5 0 41 36 103

Question 32. Essential information flows effectively from senior management to staff.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 16 30 18 18 14 3 0 48 33 161278
2018 Canadian Food Inspection Agency 13 29 21 21 14 3 0 43 36 4514
2018 Operations Branch 12 29 22 21 14 2 0 42 36 2411
2018 Operations: West 14 32 21 18 13 2 0 47 32 570
2018 Operations West: Alberta South Calgary Region 15 34 22 13 15 1 0 49 29 104
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 26 34 17 13 10 0 0 60 23 161141
2018 Canadian Food Inspection Agency 23 35 17 14 10 0 0 58 24 4506
2018 Operations Branch 20 35 18 16 10 0 0 55 27 2401
2018 Operations: West 22 35 20 14 9 0 0 57 23 566
2018 Operations West: Alberta South Calgary Region 24 32 16 16 13 0 0 56 29 103

Question 7. I have clear work objectives.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 29 41 13 11 5 0 0 71 16 161312
2018 Canadian Food Inspection Agency 26 42 14 13 5 0 0 68 18 4515
2018 Operations Branch 24 44 16 12 5 0 0 68 17 2411
2018 Operations: West 28 44 13 11 4 0 0 72 15 569
2018 Operations West: Alberta South Calgary Region 34 40 11 9 5 0 0 75 14 103

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 13 22 19 16 14 13 2 41 36 160747
2018 Canadian Food Inspection Agency 12 24 21 17 14 10 2 41 36 4507
2018 Operations Branch 11 24 21 19 15 8 2 39 38 2412
2018 Operations: West 13 27 21 18 13 8 1 43 34 572
2018 Operations West: Alberta South Calgary Region 14 25 25 12 18 5 1 41 32 104

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 37 35 12 9 6 1 0 73 15 160726
2018 Canadian Food Inspection Agency 37 36 12 9 6 0 0 73 15 4506
2018 Operations Branch 34 36 13 10 6 0 0 71 16 2408
2018 Operations: West 37 34 12 10 6 0 0 72 15 571
2018 Operations West: Alberta South Calgary Region 42 30 13 11 5 0 0 72 15 104

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 25 34 16 10 6 3 6 65 18 36684
2018 Canadian Food Inspection Agency 24 33 18 11 4 3 7 63 17 1023
2018 Operations Branch 28 36 15 12 4 2 3 67 17 448
2018 Operations: West 32 41 15 5 2 1 3 76 8 112
2018 Operations West: Alberta South Calgary Region 31 35 5 22 7 0 0 66 29 14

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 25 45 10 14 6 0 1 70 20 161510
2018 Canadian Food Inspection Agency 20 45 10 18 7 0 0 65 25 4516
2018 Operations Branch 16 46 10 20 8 0 0 62 28 2414
2018 Operations: West 16 47 9 20 9 0 0 63 28 571
2018 Operations West: Alberta South Calgary Region 20 43 9 14 14 0 0 63 28 103

Question 2. My job is a good fit with my interests.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 40 39 11 6 3 0 0 80 10 161032
2018 Canadian Food Inspection Agency 35 43 10 8 4 0 0 78 11 4504
2018 Operations Branch 32 45 11 8 4 0 0 77 12 2403
2018 Operations: West 35 46 10 6 3 0 0 81 9 568
2018 Operations West: Alberta South Calgary Region 42 35 12 7 4 0 0 77 11 103

Question 3. My job is a good fit with my skills.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 45 38 8 6 3 0 0 84 9 160117
2018 Canadian Food Inspection Agency 40 41 8 7 3 0 0 81 11 4483
2018 Operations Branch 36 43 10 8 4 0 0 79 12 2388
2018 Operations: West 40 41 8 8 4 0 0 81 11 567
2018 Operations West: Alberta South Calgary Region 47 33 6 7 6 0 0 80 13 103

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 20 32 18 15 12 2 0 53 28 161004
2018 Canadian Food Inspection Agency 13 30 20 19 15 1 0 44 35 4497
2018 Operations Branch 11 30 21 21 16 1 0 41 37 2400
2018 Operations: West 16 32 19 17 14 1 0 49 31 565
2018 Operations West: Alberta South Calgary Region 15 27 23 16 18 0 0 42 35 103

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 19 27 16 16 18 2 2 48 35 161071
2018 Canadian Food Inspection Agency 15 26 17 19 20 2 2 42 40 4502
2018 Operations Branch 14 25 18 20 21 1 1 39 42 2401
2018 Operations: West 19 26 16 16 20 1 1 46 37 568
2018 Operations West: Alberta South Calgary Region 16 21 12 22 28 1 0 37 50 104

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 27 38 14 12 9 0 0 65 21 160686
2018 Canadian Food Inspection Agency 24 41 14 13 8 0 0 65 21 4493
2018 Operations Branch 20 40 15 16 9 0 0 61 24 2398
2018 Operations: West 25 39 15 14 7 0 0 64 21 566
2018 Operations West: Alberta South Calgary Region 31 39 11 9 11 0 0 69 20 104

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 31 34 16 10 8 0 0 66 18 160340
2018 Canadian Food Inspection Agency 29 37 16 10 7 0 0 66 18 4487
2018 Operations Branch 23 38 18 13 8 0 0 61 21 2395
2018 Operations: West 28 38 16 12 7 0 0 65 19 570
2018 Operations West: Alberta South Calgary Region 30 41 9 10 11 0 0 71 20 104

Question 13. I have support at work to provide a high level of service.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 30 37 15 11 7 0 0 67 18 160685
2018 Canadian Food Inspection Agency 27 39 16 12 7 0 0 65 19 4501
2018 Operations Branch 24 39 17 13 7 0 0 63 20 2404
2018 Operations: West 28 39 16 10 7 0 0 66 17 569
2018 Operations West: Alberta South Calgary Region 36 29 15 14 6 0 0 65 20 104

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 20 35 22 11 8 3 0 57 20 161226
2018 Canadian Food Inspection Agency 16 35 26 12 8 4 0 53 20 4512
2018 Operations Branch 14 33 27 14 8 4 0 49 23 2408
2018 Operations: West 19 33 24 13 7 3 0 54 21 569
2018 Operations West: Alberta South Calgary Region 20 31 29 9 10 1 0 51 19 103

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 42 33 11 8 5 0 0 76 13 161141
2018 Canadian Food Inspection Agency 37 35 12 10 6 0 0 72 16 4511
2018 Operations Branch 32 36 13 11 7 0 0 68 18 2408
2018 Operations: West 36 37 12 10 6 0 0 73 15 571
2018 Operations West: Alberta South Calgary Region 38 34 8 12 7 0 0 72 19 103

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Organization Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 37 32 17 8 5 0 1 70 13 161699
2018 Canadian Food Inspection Agency 34 33 19 8 5 0 0 68 13 4517
2018 Operations Branch 33 34 20 8 4 0 0 67 12 2412
2018 Operations: West 35 31 24 6 4 0 0 66 10 571
2018 Operations West: Alberta South Calgary Region 37 31 16 9 7 0 0 68 15 103

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Organization Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Public Service 27 39 35 161647
2018 Canadian Food Inspection Agency 24 38 38 4520
2018 Operations Branch 21 39 40 2416
2018 Operations: West 18 41 41 571
2018 Operations West: Alberta South Calgary Region 19 35 46 104

Question 47. Please indicate your reason for leaving.

Survey year Organization To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 Public Service 17 33 30 6 8 6 43390
2018 Canadian Food Inspection Agency 17 31 32 5 9 6 1060
2018 Operations Branch 19 33 31 6 6 6 506
2018 Operations: West 16 37 34 9 3 2 104
2018 Operations West: Alberta South Calgary Region 11 31 43 16 0 0 20
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 43 40 9 5 2 0 0 84 7 161313
2018 Canadian Food Inspection Agency 40 43 10 5 2 0 0 83 7 4513
2018 Operations Branch 37 44 11 5 3 0 0 80 8 2412
2018 Operations: West 42 43 9 4 2 0 0 85 6 571
2018 Operations West: Alberta South Calgary Region 51 33 8 7 2 0 0 84 9 104

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 24 42 18 10 5 1 0 67 15 161017
2018 Canadian Food Inspection Agency 24 44 18 10 4 1 0 68 14 4499
2018 Operations Branch 22 44 19 11 4 0 0 66 15 2400
2018 Operations: West 26 41 17 11 4 1 0 67 15 568
2018 Operations West: Alberta South Calgary Region 30 34 20 10 6 0 0 64 16 103

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Organization Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 11 26 35 18 8 1 1 27 37 161147
2018 Canadian Food Inspection Agency 10 28 35 18 7 1 1 25 39 4497
2018 Operations Branch 9 31 35 18 6 0 1 24 40 2399
2018 Operations: West 8 23 37 23 6 1 2 30 31 568
2018 Operations West: Alberta South Calgary Region 7 23 33 25 7 1 4 34 32 101

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Organization Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 12 20 28 23 13 2 2 37 33 160571
2018 Canadian Food Inspection Agency 17 25 27 19 9 1 1 29 43 4493
2018 Operations Branch 19 27 27 17 8 1 1 25 47 2403
2018 Operations: West 15 23 30 20 8 1 2 29 40 567
2018 Operations West: Alberta South Calgary Region 14 28 28 19 6 1 3 27 44 102

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Organization Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 17 24 29 17 9 2 3 26 43 160643
2018 Canadian Food Inspection Agency 16 27 31 15 7 2 2 23 44 4490
2018 Operations Branch 14 27 32 16 6 2 2 23 43 2397
2018 Operations: West 11 23 34 21 6 3 3 29 35 568
2018 Operations West: Alberta South Calgary Region 7 26 34 21 5 3 4 27 36 102

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Organization Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 8 16 32 27 14 1 2 42 25 160266
2018 Canadian Food Inspection Agency 7 15 35 29 12 1 2 42 22 4474
2018 Operations Branch 5 14 36 31 12 1 2 44 20 2389
2018 Operations: West 3 11 33 37 13 1 2 52 14 567
2018 Operations West: Alberta South Calgary Region 4 11 37 32 14 0 3 47 15 101

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Organization Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 17 23 27 18 11 1 2 30 42 160843
2018 Canadian Food Inspection Agency 20 26 28 15 8 1 1 24 48 4503
2018 Operations Branch 19 28 29 15 7 1 1 23 48 2405
2018 Operations: West 18 24 31 17 8 1 1 25 43 569
2018 Operations West: Alberta South Calgary Region 21 22 27 17 10 0 4 28 44 102

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Organization Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 13 20 27 22 13 3 3 37 35 160300
2018 Canadian Food Inspection Agency 13 20 27 23 13 2 2 38 34 4484
2018 Operations Branch 14 22 26 22 12 2 2 36 37 2394
2018 Operations: West 12 20 29 24 11 2 3 36 33 565
2018 Operations West: Alberta South Calgary Region 11 20 31 15 14 3 6 32 33 102

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Organization Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 16 24 31 16 9 2 2 25 42 161001
2018 Canadian Food Inspection Agency 13 25 34 16 8 2 2 25 40 4493
2018 Operations Branch 12 26 34 16 8 2 2 25 39 2393
2018 Operations: West 12 23 31 20 9 3 2 30 37 566
2018 Operations West: Alberta South Calgary Region 9 26 32 18 11 2 3 31 36 101

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 40 31 10 10 8 1 0 72 18 160757
2018 Canadian Food Inspection Agency 38 33 10 11 8 1 0 71 19 4498
2018 Operations Branch 36 34 10 11 8 1 0 70 19 2403
2018 Operations: West 37 34 9 11 7 1 0 72 18 567
2018 Operations West: Alberta South Calgary Region 32 35 12 11 10 0 0 67 21 103

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 44 36 9 7 4 0 0 81 11 160773
2018 Canadian Food Inspection Agency 42 37 9 8 4 0 0 80 12 4504
2018 Operations Branch 39 40 10 8 4 0 0 79 12 2406
2018 Operations: West 44 36 9 8 2 0 0 80 10 569
2018 Operations West: Alberta South Calgary Region 47 34 11 6 2 0 0 81 8 104

Question 21. The people I work with value my ideas and opinions.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 37 40 13 5 3 1 0 77 9 161015
2018 Canadian Food Inspection Agency 34 42 14 6 3 1 0 77 9 4509
2018 Operations Branch 30 43 16 7 3 1 0 74 10 2407
2018 Operations: West 34 44 13 6 2 1 0 79 8 569
2018 Operations West: Alberta South Calgary Region 38 35 17 5 4 1 0 74 9 104

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 40 36 14 4 3 3 0 78 7 160822
2018 Canadian Food Inspection Agency 40 38 13 4 3 2 0 80 7 4511
2018 Operations Branch 38 39 13 5 3 1 0 78 8 2411
2018 Operations: West 44 37 11 4 3 0 0 82 7 569
2018 Operations West: Alberta South Calgary Region 35 44 10 5 6 0 0 80 11 103

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 39 38 13 6 3 2 0 78 9 160801
2018 Canadian Food Inspection Agency 38 40 12 6 3 1 0 79 9 4511
2018 Operations Branch 35 41 13 7 3 1 0 76 10 2411
2018 Operations: West 40 37 12 8 2 1 0 77 11 566
2018 Operations West: Alberta South Calgary Region 40 32 13 10 5 0 0 72 15 103

Question 42. Overall, my department or agency treats me with respect.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 44 36 10 5 4 0 0 81 9 160659
2018 Canadian Food Inspection Agency 40 38 12 6 4 0 0 79 10 4506
2018 Operations Branch 37 38 13 6 4 0 0 76 11 2409
2018 Operations: West 42 39 10 5 4 0 0 81 9 569
2018 Operations West: Alberta South Calgary Region 46 35 11 2 5 0 0 81 7 103

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 21 32 19 11 9 5 3 59 21 161064
2018 Canadian Food Inspection Agency 20 35 18 13 9 3 2 58 23 4510
2018 Operations Branch 17 35 19 14 10 3 2 55 25 2410
2018 Operations: West 21 36 19 12 7 3 2 60 20 571
2018 Operations West: Alberta South Calgary Region 21 37 16 14 10 0 2 60 24 104

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 31 38 14 9 5 2 1 71 15 161068
2018 Canadian Food Inspection Agency 32 41 12 8 4 1 1 75 13 4504
2018 Operations Branch 31 42 13 8 4 1 0 74 12 2405
2018 Operations: West 38 41 10 6 3 1 1 80 9 566
2018 Operations West: Alberta South Calgary Region 37 39 12 6 6 0 0 76 12 103

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 30 38 18 8 5 1 0 69 13 160645
2018 Canadian Food Inspection Agency 30 40 18 7 4 1 0 70 11 4491
2018 Operations Branch 28 40 19 8 4 0 0 69 12 2400
2018 Operations: West 36 37 16 6 4 0 0 74 10 567
2018 Operations West: Alberta South Calgary Region 33 32 17 7 10 0 0 65 17 103

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 18 25 19 14 14 8 2 48 31 161057
2018 Canadian Food Inspection Agency 16 28 19 16 14 5 2 47 33 4504
2018 Operations Branch 15 30 18 18 14 4 1 47 34 2405
2018 Operations: West 19 28 17 17 14 4 1 50 32 567
2018 Operations West: Alberta South Calgary Region 24 20 18 17 17 3 1 46 36 104

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Organization Yes
(%)		 No
(%)		 Total responses
2018 Public Service 15 85 161503
2018 Canadian Food Inspection Agency 13 87 4517
2018 Operations Branch 14 86 2417
2018 Operations: West 13 87 569
2018 Operations West: Alberta South Calgary Region 13 87 103

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Organization
(%)		 Total responses
2018 Public Service 51 22721
2018 Canadian Food Inspection Agency 49 595
2018 Operations Branch 48 349
2018 Operations: West 52 72
2018 Operations West: Alberta South Calgary Region 64 13

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Organization
(%)		 Total responses
2018 Public Service 62 22735
2018 Canadian Food Inspection Agency 60 595
2018 Operations Branch 59 349
2018 Operations: West 62 72

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year Organization
(%)		 Total responses
2018 Public Service 8 22696
2018 Canadian Food Inspection Agency 9 595
2018 Operations Branch 10 349
2018 Operations: West 7 72

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Organization
(%)		 Total responses
2018 Public Service 5 22696
2018 Operations: West 0 72
2018 Operations West: Alberta South Calgary Region 0 13

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Organization
(%)		 Total responses
2018 Public Service 6 22696
2018 Canadian Food Inspection Agency 4 595
2018 Operations Branch 2 349
2018 Operations: West 0 72
2018 Operations West: Alberta South Calgary Region 0 13

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Organization
(%)		 Total responses
2018 Public Service 10 22712
2018 Canadian Food Inspection Agency 11 595
2018 Operations Branch 16 349
2018 Operations: West 26 72

Question 49g. From whom did you experience harassment on the job? Other
Survey year Organization
(%)		 Total responses
2018 Public Service 4 22694
2018 Canadian Food Inspection Agency 3 595
2018 Operations Branch 4 349
2018 Operations West: Alberta South Calgary Region 0 13

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Organization
(%)		 Total responses
2018 Public Service 40 22709
2018 Canadian Food Inspection Agency 40 594
2018 Operations Branch 39 348
2018 Operations: West 40 72
2018 Operations West: Alberta South Calgary Region 64 13

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Organization
(%)		 Total responses
2018 Public Service 40 22697
2018 Canadian Food Inspection Agency 43 594
2018 Operations Branch 41 348
2018 Operations: West 43 72
2018 Operations West: Alberta South Calgary Region 36 13

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Organization
(%)		 Total responses
2018 Public Service 46 22698
2018 Canadian Food Inspection Agency 44 594
2018 Operations Branch 40 348
2018 Operations: West 42 72
2018 Operations West: Alberta South Calgary Region 49 13

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Organization
(%)		 Total responses
2018 Public Service 41 22706
2018 Canadian Food Inspection Agency 40 594
2018 Operations Branch 43 348
2018 Operations: West 45 72

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Organization
(%)		 Total responses
2018 Public Service 33 22690
2018 Canadian Food Inspection Agency 36 594
2018 Operations Branch 36 348
2018 Operations: West 36 72
2018 Operations West: Alberta South Calgary Region 58 13

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Organization
(%)		 Total responses
2018 Public Service 56 22722
2018 Canadian Food Inspection Agency 49 594
2018 Operations Branch 50 348
2018 Operations: West 55 72

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Organization
(%)		 Total responses
2018 Public Service 36 22699
2018 Canadian Food Inspection Agency 29 594
2018 Operations Branch 28 348
2018 Operations: West 28 72
2018 Operations West: Alberta South Calgary Region 39 13

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Organization
(%)		 Total responses
2018 Public Service 2 22678
2018 Canadian Food Inspection Agency 1 594
2018 Operations: West 0 72
2018 Operations West: Alberta South Calgary Region 0 13

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Organization
(%)		 Total responses
2018 Public Service 10 22693
2018 Canadian Food Inspection Agency 7 594
2018 Operations Branch 8 348

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year Organization
(%)		 Total responses
2018 Public Service 13 22689
2018 Canadian Food Inspection Agency 13 594
2018 Operations Branch 15 348
2018 Operations: West 18 72

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Organization
(%)		 Total responses
2018 Public Service 48 22704
2018 Canadian Food Inspection Agency 50 594
2018 Operations Branch 49 348
2018 Operations: West 48 72
2018 Operations West: Alberta South Calgary Region 59 13

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Organization
(%)		 Total responses
2018 Public Service 27 22702
2018 Canadian Food Inspection Agency 27 594
2018 Operations Branch 29 348
2018 Operations: West 31 72
2018 Operations West: Alberta South Calgary Region 58 13

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year Organization
(%)		 Total responses
2018 Public Service 15 22687
2018 Canadian Food Inspection Agency 15 594
2018 Operations Branch 16 348
2018 Operations: West 14 72

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Organization
(%)		 Total responses
2018 Public Service 51 22718
2018 Canadian Food Inspection Agency 56 595
2018 Operations Branch 53 349
2018 Operations: West 46 72
2018 Operations West: Alberta South Calgary Region 38 13

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Organization
(%)		 Total responses
2018 Public Service 27 22701
2018 Canadian Food Inspection Agency 28 595
2018 Operations Branch 29 349
2018 Operations: West 21 72

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Organization
(%)		 Total responses
2018 Public Service 8 22688
2018 Canadian Food Inspection Agency 10 595
2018 Operations Branch 7 349
2018 Operations West: Alberta South Calgary Region 0 13

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Organization
(%)		 Total responses
2018 Public Service 20 22699
2018 Canadian Food Inspection Agency 20 595
2018 Operations Branch 25 349
2018 Operations: West 22 72
2018 Operations West: Alberta South Calgary Region 38 13

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Organization
(%)		 Total responses
2018 Public Service 10 22689
2018 Canadian Food Inspection Agency 13 595
2018 Operations Branch 12 349
2018 Operations: West 8 72

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year Organization
(%)		 Total responses
2018 Public Service 7 22692
2018 Canadian Food Inspection Agency 8 595
2018 Operations Branch 10 349

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Organization
(%)		 Total responses
2018 Public Service 14 22692
2018 Canadian Food Inspection Agency 11 595
2018 Operations Branch 12 349
2018 Operations: West 10 72

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year Organization
(%)		 Total responses
2018 Public Service 11 22688
2018 Canadian Food Inspection Agency 9 595
2018 Operations Branch 8 349
2018 Operations: West 14 72

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Organization
(%)		 Total responses
2018 Public Service 27 22709
2018 Canadian Food Inspection Agency 22 595
2018 Operations Branch 21 349
2018 Operations: West 29 72

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Organization
(%)		 Total responses
2018 Public Service 11 21200
2018 Canadian Food Inspection Agency 10 547
2018 Operations Branch 11 317
2018 Operations: West 12 69

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Organization
(%)		 Total responses
2018 Public Service 19 21197
2018 Canadian Food Inspection Agency 18 547
2018 Operations Branch 16 317
2018 Operations: West 17 69

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Organization
(%)		 Total responses
2018 Public Service 10 21191
2018 Canadian Food Inspection Agency 9 547
2018 Operations Branch 10 317
2018 Operations: West 14 69

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Organization
(%)		 Total responses
2018 Public Service 7 21189
2018 Canadian Food Inspection Agency 7 547
2018 Operations Branch 7 317
2018 Operations West: Alberta South Calgary Region 0 12

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Organization
(%)		 Total responses
2018 Public Service 10 21189
2018 Canadian Food Inspection Agency 13 547
2018 Operations Branch 13 317
2018 Operations: West 10 69

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Organization
(%)		 Total responses
2018 Public Service 9 21189
2018 Canadian Food Inspection Agency 9 547
2018 Operations Branch 10 317
2018 Operations: West 15 69

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Organization
(%)		 Total responses
2018 Public Service 10 21188
2018 Canadian Food Inspection Agency 6 547
2018 Operations Branch 6 317
2018 Operations: West 7 69

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Organization
(%)		 Total responses
2018 Public Service 11 21193
2018 Canadian Food Inspection Agency 10 547
2018 Operations Branch 10 317
2018 Operations: West 9 69

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Organization
(%)		 Total responses
2018 Public Service 12 21192
2018 Canadian Food Inspection Agency 13 547
2018 Operations Branch 10 317

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Organization
(%)		 Total responses
2018 Public Service 30 21199
2018 Canadian Food Inspection Agency 29 547
2018 Operations Branch 29 317
2018 Operations: West 31 69
2018 Operations West: Alberta South Calgary Region 60 12

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Organization
(%)		 Total responses
2018 Public Service 9 21189
2018 Canadian Food Inspection Agency 10 547
2018 Operations Branch 12 317
2018 Operations: West 7 69

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Organization
(%)		 Total responses
2018 Public Service 47 21214
2018 Canadian Food Inspection Agency 46 547
2018 Operations Branch 44 317
2018 Operations: West 52 69

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Organization
(%)		 Total responses
2018 Public Service 2 21187
2018 Canadian Food Inspection Agency 2 547
2018 Operations Branch 3 317

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Organization
(%)		 Total responses
2018 Public Service 56 21220
2018 Canadian Food Inspection Agency 52 547
2018 Operations Branch 49 317
2018 Operations: West 51 69

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Organization
(%)		 Total responses
2018 Public Service 4 21191
2018 Canadian Food Inspection Agency 4 547
2018 Operations Branch 4 317

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Organization
(%)		 Total responses
2018 Public Service 13 21192
2018 Canadian Food Inspection Agency 14 547
2018 Operations Branch 15 317
2018 Operations: West 15 69

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 16 19 21 8 8 23 5 48 22 161102
2018 Canadian Food Inspection Agency 15 22 22 10 8 19 5 49 23 4509
2018 Operations Branch 15 22 22 10 9 18 4 47 24 2408
2018 Operations: West 19 23 21 9 7 17 5 54 20 570
2018 Operations West: Alberta South Calgary Region 21 21 21 12 9 13 2 50 25 104

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 29 31 18 7 6 7 1 66 14 161060
2018 Canadian Food Inspection Agency 27 36 18 8 5 5 1 67 14 4507
2018 Operations Branch 26 36 19 9 5 4 0 65 15 2409
2018 Operations: West 34 34 16 7 4 4 1 71 12 572
2018 Operations West: Alberta South Calgary Region 34 30 9 10 8 7 1 71 19 104

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Organization Yes
(%)		 No
(%)		 Total responses
2018 Public Service 8 92 161188
2018 Canadian Food Inspection Agency 8 92 4509
2018 Operations Branch 10 90 2412
2018 Operations: West 8 92 569
2018 Operations West: Alberta South Calgary Region 17 83 104

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year Organization
(%)		 Total responses
2018 Public Service 36 11806
2018 Canadian Food Inspection Agency 32 381
2018 Operations Branch 26 244
2018 Operations: West 25 47
2018 Operations West: Alberta South Calgary Region 27 18

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Organization
(%)		 Total responses
2018 Public Service 77 11826
2018 Canadian Food Inspection Agency 80 381
2018 Operations Branch 82 244
2018 Operations: West 83 47

Question 56c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Organization
(%)		 Total responses
2018 Public Service 4 11797
2018 Canadian Food Inspection Agency 3 381
2018 Operations Branch 4 244
2018 Operations West: Alberta South Calgary Region 0 18

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Organization
(%)		 Total responses
2018 Public Service 4 11797
2018 Operations: West 0 47
2018 Operations West: Alberta South Calgary Region 0 18

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Organization
(%)		 Total responses
2018 Public Service 7 11798
2018 Canadian Food Inspection Agency 4 381
2018 Operations Branch 4 244
2018 Operations West: Alberta South Calgary Region 0 18

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Organization
(%)		 Total responses
2018 Public Service 9 11802
2018 Canadian Food Inspection Agency 9 381
2018 Operations Branch 11 244

Question 56g. From whom did you experience discrimination on the job? Other
Survey year Organization
(%)		 Total responses
2018 Public Service 8 11798
2018 Canadian Food Inspection Agency 7 381
2018 Operations Branch 7 244

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year Organization
(%)		 Total responses
2018 Public Service 25 11790
2018 Canadian Food Inspection Agency 29 379
2018 Operations Branch 32 243
2018 Operations: West 39 47
2018 Operations West: Alberta South Calgary Region 54 18

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Organization
(%)		 Total responses
2018 Public Service 20 11790
2018 Canadian Food Inspection Agency 26 379
2018 Operations Branch 29 243
2018 Operations: West 38 47
2018 Operations West: Alberta South Calgary Region 60 18

Question 57c. Please indicate the type of discrimination you experienced. Colour
Survey year Organization
(%)		 Total responses
2018 Public Service 15 11786
2018 Canadian Food Inspection Agency 18 379
2018 Operations Branch 22 243
2018 Operations: West 31 47
2018 Operations West: Alberta South Calgary Region 43 18

Question 57d. Please indicate the type of discrimination you experienced. Religion
Survey year Organization
(%)		 Total responses
2018 Public Service 6 11784
2018 Canadian Food Inspection Agency 10 379
2018 Operations Branch 13 243
2018 Operations: West 19 47
2018 Operations West: Alberta South Calgary Region 33 18

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year Organization
(%)		 Total responses
2018 Public Service 26 11787
2018 Canadian Food Inspection Agency 27 379
2018 Operations Branch 28 243
2018 Operations: West 23 47

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year Organization
(%)		 Total responses
2018 Public Service 29 11792
2018 Canadian Food Inspection Agency 28 379
2018 Operations Branch 27 243
2018 Operations: West 37 47
2018 Operations West: Alberta South Calgary Region 37 18

Question 57g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Organization
(%)		 Total responses
2018 Public Service 4 11783
2018 Canadian Food Inspection Agency 2 379
2018 Operations Branch 3 243

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Organization
(%)		 Total responses
2018 Public Service 2 11782
2018 Operations West: Alberta South Calgary Region 0 18

Question 57i. Please indicate the type of discrimination you experienced. Marital status
Survey year Organization
(%)		 Total responses
2018 Public Service 8 11785
2018 Canadian Food Inspection Agency 5 379
2018 Operations Branch 5 243

Question 57j. Please indicate the type of discrimination you experienced. Family status
Survey year Organization
(%)		 Total responses
2018 Public Service 15 11787
2018 Canadian Food Inspection Agency 15 379
2018 Operations Branch 16 243
2018 Operations: West 11 47

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Organization
(%)		 Total responses
2018 Public Service 1 11782
2018 Operations: West 0 47
2018 Operations West: Alberta South Calgary Region 0 18

Question 57l. Please indicate the type of discrimination you experienced. Disability
Survey year Organization
(%)		 Total responses
2018 Public Service 17 11791
2018 Canadian Food Inspection Agency 12 379
2018 Operations Branch 8 243
2018 Operations West: Alberta South Calgary Region 0 18

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Organization
(%)		 Total responses
2018 Public Service 0 11783
2018 Operations: West 0 47
2018 Operations West: Alberta South Calgary Region 0 18

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year Organization
(%)		 Total responses
2018 Public Service 19 11797
2018 Canadian Food Inspection Agency 16 379
2018 Operations Branch 15 243

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Organization
(%)		 Total responses
2018 Public Service 29 11822
2018 Canadian Food Inspection Agency 23 381
2018 Operations Branch 22 244
2018 Operations: West 13 47

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Organization
(%)		 Total responses
2018 Public Service 15 11810
2018 Canadian Food Inspection Agency 13 381
2018 Operations Branch 14 244
2018 Operations: West 11 47

Question 58c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Organization
(%)		 Total responses
2018 Public Service 5 11809
2018 Canadian Food Inspection Agency 4 381
2018 Operations Branch 3 244

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Organization
(%)		 Total responses
2018 Public Service 17 11817
2018 Canadian Food Inspection Agency 16 381
2018 Operations Branch 19 244
2018 Operations: West 12 47

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Organization
(%)		 Total responses
2018 Public Service 4 11805
2018 Canadian Food Inspection Agency 5 381
2018 Operations Branch 5 244

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Organization
(%)		 Total responses
2018 Public Service 6 11807
2018 Canadian Food Inspection Agency 6 381
2018 Operations Branch 7 244

Question 58g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Organization
(%)		 Total responses
2018 Public Service 9 11806
2018 Canadian Food Inspection Agency 7 381
2018 Operations Branch 7 244

Question 58h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Organization
(%)		 Total responses
2018 Public Service 9 11808
2018 Canadian Food Inspection Agency 8 381
2018 Operations Branch 6 244
2018 Operations West: Alberta South Calgary Region 0 18

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Organization
(%)		 Total responses
2018 Public Service 49 11821
2018 Canadian Food Inspection Agency 53 381
2018 Operations Branch 52 244
2018 Operations: West 62 47
2018 Operations West: Alberta South Calgary Region 62 18

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year Organization
(%)		 Total responses
2018 Public Service 5 11053
2018 Canadian Food Inspection Agency 5 360
2018 Operations Branch 6 228
2018 Operations West: Alberta South Calgary Region 0 17

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Organization
(%)		 Total responses
2018 Public Service 13 11052
2018 Canadian Food Inspection Agency 16 360
2018 Operations Branch 14 228
2018 Operations: West 18 46

Question 59c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year Organization
(%)		 Total responses
2018 Public Service 3 11049
2018 Canadian Food Inspection Agency 4 360
2018 Operations Branch 6 228

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year Organization
(%)		 Total responses
2018 Public Service 2 11050
2018 Canadian Food Inspection Agency 4 360
2018 Operations Branch 5 228
2018 Operations: West 0 46
2018 Operations West: Alberta South Calgary Region 0 17

Question 59e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year Organization
(%)		 Total responses
2018 Public Service 3 11051
2018 Canadian Food Inspection Agency 1 360
2018 Operations: West 0 46
2018 Operations West: Alberta South Calgary Region 0 17

Question 59f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year Organization
(%)		 Total responses
2018 Public Service 4 11049
2018 Canadian Food Inspection Agency 3 360
2018 Operations Branch 4 228

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year Organization
(%)		 Total responses
2018 Public Service 7 11051
2018 Canadian Food Inspection Agency 3 360
2018 Operations Branch 3 228

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Organization
(%)		 Total responses
2018 Public Service 11 11053
2018 Canadian Food Inspection Agency 9 360
2018 Operations Branch 8 228

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year Organization
(%)		 Total responses
2018 Public Service 11 11055
2018 Canadian Food Inspection Agency 7 360
2018 Operations Branch 6 228

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Organization
(%)		 Total responses
2018 Public Service 27 11058
2018 Canadian Food Inspection Agency 25 360
2018 Operations Branch 25 228
2018 Operations: West 24 46
2018 Operations West: Alberta South Calgary Region 48 17

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year Organization
(%)		 Total responses
2018 Public Service 9 11054
2018 Canadian Food Inspection Agency 5 360
2018 Operations Branch 6 228

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Organization
(%)		 Total responses
2018 Public Service 45 11069
2018 Canadian Food Inspection Agency 43 360
2018 Operations Branch 42 228
2018 Operations: West 47 46
2018 Operations West: Alberta South Calgary Region 65 17

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year Organization
(%)		 Total responses
2018 Public Service 2 11050
2018 Canadian Food Inspection Agency 3 360
2018 Operations Branch 4 228

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Organization
(%)		 Total responses
2018 Public Service 64 11072
2018 Canadian Food Inspection Agency 61 360
2018 Operations Branch 60 228
2018 Operations: West 61 46
2018 Operations West: Alberta South Calgary Region 53 17

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Organization
(%)		 Total responses
2018 Public Service 4 11051
2018 Canadian Food Inspection Agency 5 360
2018 Operations Branch 5 228
2018 Operations West: Alberta South Calgary Region 0 17

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Organization
(%)		 Total responses
2018 Public Service 13 11050
2018 Canadian Food Inspection Agency 13 360
2018 Operations Branch 11 228
2018 Operations: West 10 46

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 18 18 24 4 4 26 5 53 12 161075
2018 Canadian Food Inspection Agency 17 22 24 5 3 24 5 55 12 4513
2018 Operations Branch 18 23 24 6 4 22 4 54 13 2412
2018 Operations: West 23 24 21 5 4 20 4 61 11 569
2018 Operations West: Alberta South Calgary Region 28 19 22 6 9 13 2 56 18 103

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 30 31 19 5 4 10 1 69 10 161053
2018 Canadian Food Inspection Agency 28 36 20 5 3 7 1 70 9 4511
2018 Operations Branch 27 36 21 5 4 7 1 68 10 2410
2018 Operations: West 36 32 19 4 3 6 1 73 7 569
2018 Operations West: Alberta South Calgary Region 34 30 15 6 7 7 1 70 14 103
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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 52 26 10 5 5 1 0 80 10 160320
2018 Canadian Food Inspection Agency 52 28 10 4 5 1 0 80 9 4492
2018 Operations Branch 47 29 12 5 5 1 0 77 11 2400
2018 Operations: West 50 27 11 4 5 1 1 79 10 567
2018 Operations West: Alberta South Calgary Region 59 23 6 4 6 2 0 84 10 103

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 29 40 16 8 4 2 0 71 13 161108
2018 Canadian Food Inspection Agency 30 43 15 7 3 1 0 74 11 4498
2018 Operations Branch 26 44 17 8 4 1 0 70 12 2400
2018 Operations: West 27 42 17 9 4 1 0 70 13 570
2018 Operations West: Alberta South Calgary Region 26 35 18 11 8 2 0 63 19 103

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 23 35 18 13 10 2 0 59 23 161341
2018 Canadian Food Inspection Agency 21 36 19 14 8 1 0 58 23 4506
2018 Operations Branch 19 35 20 16 9 1 0 55 25 2405
2018 Operations: West 24 37 17 15 7 0 0 61 21 569
2018 Operations West: Alberta South Calgary Region 20 37 17 14 12 0 0 58 25 103

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 21 24 22 14 18 0 1 46 32 161369
2018 Canadian Food Inspection Agency 14 27 25 15 19 0 1 41 35 4514
2018 Operations Branch 10 24 25 18 22 0 1 35 40 2412
2018 Operations: West 12 28 26 14 19 0 1 41 33 567
2018 Operations West: Alberta South Calgary Region 15 30 24 12 18 0 1 45 31 104

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 18 27 28 16 11 0 1 45 27 161255
2018 Canadian Food Inspection Agency 16 28 28 16 11 0 0 44 27 4507
2018 Operations Branch 16 28 29 16 10 0 0 44 26 2406
2018 Operations: West 19 33 26 13 9 0 0 52 22 567
2018 Operations West: Alberta South Calgary Region 21 27 29 11 11 0 1 48 23 103

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 25 29 24 13 8 0 2 55 21 160603
2018 Canadian Food Inspection Agency 24 32 24 12 6 0 1 57 19 4488
2018 Operations Branch 25 33 25 12 5 0 1 59 17 2396
2018 Operations: West 30 36 21 9 2 1 1 67 12 567
2018 Operations West: Alberta South Calgary Region 30 31 27 5 5 1 2 63 10 104

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 20 23 23 17 15 1 1 44 32 160732
2018 Canadian Food Inspection Agency 16 23 24 18 18 0 1 39 36 4489
2018 Operations Branch 16 22 24 19 18 0 1 38 37 2397
2018 Operations: West 17 23 22 19 16 0 1 41 36 567
2018 Operations West: Alberta South Calgary Region 20 17 20 21 20 0 3 38 42 104

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 46 23 13 6 4 0 6 75 11 160698
2018 Canadian Food Inspection Agency 43 26 14 6 5 0 5 73 12 4491
2018 Operations Branch 42 27 15 6 5 0 5 72 12 2395
2018 Operations: West 44 30 15 6 3 0 2 75 10 564
2018 Operations West: Alberta South Calgary Region 43 28 13 9 5 0 3 73 14 103

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 30 27 21 11 9 0 1 58 20 161068
2018 Canadian Food Inspection Agency 25 29 23 12 11 0 1 54 22 4499
2018 Operations Branch 23 29 23 12 12 0 0 53 24 2402
2018 Operations: West 25 29 24 12 10 0 1 54 22 567
2018 Operations West: Alberta South Calgary Region 26 36 14 11 11 0 3 63 23 103

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 25 33 23 10 6 1 1 59 17 160799
2018 Canadian Food Inspection Agency 22 36 25 11 5 1 1 58 16 4504
2018 Operations Branch 21 35 26 12 5 1 1 57 17 2408
2018 Operations: West 24 37 22 10 5 1 1 63 15 570
2018 Operations West: Alberta South Calgary Region 21 34 28 8 7 0 3 56 15 102

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 21 31 25 14 8 1 1 53 22 160760
2018 Canadian Food Inspection Agency 18 32 26 15 8 0 1 51 23 4502
2018 Operations Branch 18 31 28 15 7 0 0 50 22 2404
2018 Operations: West 23 33 24 13 5 1 1 57 19 570
2018 Operations West: Alberta South Calgary Region 19 40 22 12 6 1 1 60 18 102

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 27 31 22 12 7 0 1 59 19 160624
2018 Canadian Food Inspection Agency 22 33 24 13 7 0 1 55 21 4498
2018 Operations Branch 21 34 25 14 6 0 0 55 20 2404
2018 Operations: West 24 37 21 11 6 0 1 62 17 569
2018 Operations West: Alberta South Calgary Region 23 37 22 9 8 0 1 61 17 102

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 27 31 22 12 7 0 1 59 18 160191
2018 Canadian Food Inspection Agency 23 30 24 14 9 0 0 53 23 4482
2018 Operations Branch 18 28 26 16 10 0 0 47 27 2398
2018 Operations: West 20 30 26 15 8 0 0 51 23 568
2018 Operations West: Alberta South Calgary Region 18 35 25 13 7 0 1 54 21 100

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 50 25 13 6 4 0 2 76 10 160099
2018 Canadian Food Inspection Agency 47 28 14 7 4 0 1 75 11 4482
2018 Operations Branch 43 29 14 8 4 0 1 73 12 2396
2018 Operations: West 45 31 12 7 4 0 1 77 11 566
2018 Operations West: Alberta South Calgary Region 37 24 18 11 8 0 2 62 20 101

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 67 16 7 3 3 1 5 87 6 160330
2018 Canadian Food Inspection Agency 65 18 8 3 2 1 3 87 5 4489
2018 Operations Branch 62 20 9 3 2 1 3 85 5 2398
2018 Operations: West 65 19 9 3 2 0 3 86 5 567
2018 Operations West: Alberta South Calgary Region 54 22 9 4 7 1 3 79 11 102

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 67 14 7 4 4 1 3 84 9 160420
2018 Canadian Food Inspection Agency 66 15 7 4 4 1 2 83 9 4490
2018 Operations Branch 62 17 8 5 5 1 2 81 11 2406
2018 Operations: West 66 18 7 5 3 1 1 86 8 568
2018 Operations West: Alberta South Calgary Region 54 23 4 7 8 2 2 80 16 102

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 52 27 11 4 3 0 1 81 7 160968
2018 Canadian Food Inspection Agency 47 30 13 6 4 0 1 78 9 4501
2018 Operations Branch 44 32 13 6 4 0 1 77 10 2403
2018 Operations: West 44 35 12 5 3 0 0 80 8 568
2018 Operations West: Alberta South Calgary Region 41 35 14 2 7 0 1 77 9 103

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 53 22 11 6 6 0 1 76 12 160500
2018 Canadian Food Inspection Agency 50 24 12 7 6 0 1 75 13 4494
2018 Operations Branch 49 26 12 7 6 0 1 75 13 2400
2018 Operations: West 47 30 11 7 5 0 0 77 12 566
2018 Operations West: Alberta South Calgary Region 46 30 9 4 9 0 2 78 13 103

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 52 13 6 2 1 0 26 88 4 159765
2018 Canadian Food Inspection Agency 48 13 6 3 1 0 30 86 6 4472
2018 Operations Branch 48 12 6 3 1 0 30 86 6 2382
2018 Operations: West 45 16 6 3 1 0 29 87 5 559
2018 Operations West: Alberta South Calgary Region 50 13 5 3 2 0 27 87 6 100

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 61 20 9 3 2 0 6 86 4 160250
2018 Canadian Food Inspection Agency 58 23 9 3 1 0 5 85 5 4485
2018 Operations Branch 51 27 12 4 2 0 3 82 6 2394
2018 Operations: West 48 30 15 2 2 0 3 80 5 567
2018 Operations West: Alberta South Calgary Region 50 29 14 1 3 0 3 81 5 102

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 64 15 7 4 5 0 4 83 10 160852
2018 Canadian Food Inspection Agency 58 19 8 5 7 0 3 79 13 4503
2018 Operations Branch 55 20 8 6 7 0 3 78 13 2401
2018 Operations: West 50 23 8 8 9 0 2 75 17 568
2018 Operations West: Alberta South Calgary Region 44 21 10 8 14 0 3 67 23 103

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 48 29 14 4 2 0 2 79 7 160646
2018 Canadian Food Inspection Agency 45 32 15 4 2 0 2 78 7 4495
2018 Operations Branch 43 33 16 4 2 0 2 77 7 2399
2018 Operations: West 44 34 14 4 2 1 2 79 7 565
2018 Operations West: Alberta South Calgary Region 54 27 9 5 3 0 2 83 8 101

Question 63. Overall, my level of work-related stress is…
Survey year Organization Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 13 31 36 14 5 0 0 45 19 161633
2018 Canadian Food Inspection Agency 11 32 38 14 5 0 0 43 19 4522
2018 Operations Branch 9 31 39 14 5 0 0 41 20 2418
2018 Operations: West 10 36 37 12 5 0 0 46 17 572
2018 Operations West: Alberta South Calgary Region 11 32 39 11 7 0 0 43 18 104

Question 64. After my workday, I feel emotionally drained.
Survey year Organization Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 10 20 38 22 10 0 0 32 30 159815
2018 Canadian Food Inspection Agency 9 19 40 22 9 0 0 31 28 4480
2018 Operations Branch 9 19 42 21 9 0 0 30 28 2392
2018 Operations: West 8 18 41 25 8 0 0 33 26 562
2018 Operations West: Alberta South Calgary Region 7 20 40 26 7 0 0 33 27 102
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 29 26 20 11 11 2 1 30 70 161576
2018 Canadian Food Inspection Agency 23 29 23 13 11 2 0 24 76 4525
2018 Operations Branch 18 28 24 14 13 1 1 19 81 2417
2018 Operations: West 22 31 20 13 12 2 1 22 78 570
2018 Operations West: Alberta South Calgary Region 18 32 21 12 14 0 3 18 82 103

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Organization
(%)		 Total responses
2018 Public Service 23 109172
2018 Canadian Food Inspection Agency 20 3394
2018 Operations Branch 19 1927
2018 Operations: West 21 434
2018 Operations West: Alberta South Calgary Region 25 83

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Organization
(%)		 Total responses
2018 Public Service 35 109188
2018 Canadian Food Inspection Agency 32 3394
2018 Operations Branch 30 1927
2018 Operations: West 26 434
2018 Operations West: Alberta South Calgary Region 31 83

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Organization
(%)		 Total responses
2018 Public Service 23 109138
2018 Canadian Food Inspection Agency 21 3394
2018 Operations Branch 21 1927
2018 Operations: West 18 434
2018 Operations West: Alberta South Calgary Region 19 83

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Organization
(%)		 Total responses
2018 Public Service 44 109210
2018 Canadian Food Inspection Agency 54 3394
2018 Operations Branch 59 1927
2018 Operations: West 62 434
2018 Operations West: Alberta South Calgary Region 61 83

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Organization
(%)		 Total responses
2018 Public Service 7 109103
2018 Canadian Food Inspection Agency 9 3394
2018 Operations Branch 10 1927
2018 Operations: West 8 434
2018 Operations West: Alberta South Calgary Region 8 83

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Organization
(%)		 Total responses
2018 Public Service 33 109160
2018 Canadian Food Inspection Agency 24 3394
2018 Operations Branch 24 1927
2018 Operations: West 20 434
2018 Operations West: Alberta South Calgary Region 19 83

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Organization
(%)		 Total responses
2018 Public Service 34 109157
2018 Canadian Food Inspection Agency 36 3394
2018 Operations Branch 36 1927
2018 Operations: West 34 434
2018 Operations West: Alberta South Calgary Region 40 83

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Organization 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 Public Service 6 41 19 11 5 19 104045
2018 Canadian Food Inspection Agency 5 38 19 12 6 20 3261
2018 Operations Branch 4 35 20 12 7 23 1860
2018 Operations: West 3 40 19 15 5 18 422
2018 Operations West: Alberta South Calgary Region 0 35 20 13 6 26 82

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2018 Public Service 35 65 108456
2018 Canadian Food Inspection Agency 37 63 3366
2018 Operations Branch 36 64 1915
2018 Operations: West 40 60 433
2018 Operations West: Alberta South Calgary Region 42 58 83

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 42 16 13 9 11 1 8 63 22 161026
2018 Canadian Food Inspection Agency 37 19 15 9 10 1 8 62 22 4501
2018 Operations Branch 35 21 15 10 11 1 7 61 23 2402
2018 Operations: West 39 22 14 8 8 2 7 67 18 569
2018 Operations West: Alberta South Calgary Region 32 24 16 8 10 2 8 62 20 102

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 11 22 18 18 23 2 6 36 44 108900
2018 Canadian Food Inspection Agency 10 23 19 19 21 1 6 36 44 3379
2018 Operations Branch 8 22 19 21 24 1 6 32 48 1917
2018 Operations: West 10 25 20 18 21 1 5 37 41 431
2018 Operations West: Alberta South Calgary Region 10 21 14 17 31 2 4 33 51 83

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 5 13 16 19 39 2 7 19 63 108928
2018 Canadian Food Inspection Agency 4 14 17 22 37 2 5 19 63 3384
2018 Operations Branch 3 14 16 23 37 1 5 18 64 1922
2018 Operations: West 3 18 19 23 31 1 4 23 57 433
2018 Operations West: Alberta South Calgary Region 5 21 15 18 36 1 5 27 57 83
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