2018 Public Service Employee Survey Results by Theme for Canada Border Services Agency by Question 90. What is your sexual orientation?

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 26 42 13 11 8 0 0 68 19 4710
2018 Gay or lesbian 27 43 12 8 10 0 0 70 18 172
2018 Bisexual 15 44 16 9 16 0 0 58 25 82
2018 Other 16 35 20 6 23 0 0 51 29 35
2018 Prefer not to answer 20 40 14 12 13 0 0 60 26 1105

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 18 33 16 17 16 0 0 51 33 4709
2018 Gay or lesbian 20 26 23 17 14 0 0 47 31 171
2018 Bisexual 9 29 13 18 31 0 0 38 49 81
2018 Other 18 34 16 12 21 0 0 52 33 34
2018 Prefer not to answer 12 29 15 20 24 0 0 41 44 1105

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 45 37 10 5 3 0 0 82 8 4686
2018 Gay or lesbian 47 36 8 5 4 0 0 83 9 171
2018 Bisexual 39 35 18 4 5 0 0 74 8 82
2018 Other 31 35 12 10 13 0 0 66 23 33
2018 Prefer not to answer 42 35 12 7 4 0 0 77 11 1102

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 32 42 13 8 4 0 0 74 13 4720
2018 Gay or lesbian 32 41 11 8 8 0 0 73 16 170
2018 Bisexual 26 46 11 2 14 1 0 73 16 82
2018 Other 26 35 18 6 14 0 0 61 21 34
2018 Prefer not to answer 28 39 16 10 7 0 0 67 17 1104

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 17 28 22 17 16 0 0 45 33 4707
2018 Gay or lesbian 13 30 20 19 17 0 0 44 36 172
2018 Bisexual 12 23 15 26 24 0 0 35 50 83
2018 Other 17 30 12 24 17 0 0 47 41 35
2018 Prefer not to answer 11 22 25 19 23 1 0 33 42 1106

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 16 30 19 18 16 0 0 46 34 4695
2018 Gay or lesbian 16 31 19 19 15 1 0 47 34 171
2018 Bisexual 11 26 15 20 27 0 0 38 47 83
2018 Other 21 30 11 18 21 0 0 51 38 34
2018 Prefer not to answer 11 22 23 21 22 1 0 33 44 1103

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 20 23 20 17 17 2 0 44 35 4722
2018 Gay or lesbian 18 24 20 14 20 2 1 44 35 172
2018 Bisexual 14 20 19 20 27 0 0 34 47 82
2018 Other 17 22 12 16 24 9 0 43 44 34
2018 Prefer not to answer 13 19 23 21 21 3 1 33 43 1106
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 34 31 14 10 9 1 0 67 19 4682
2018 Gay or lesbian 37 29 18 8 7 1 0 67 15 170
2018 Bisexual 30 25 12 15 18 0 0 55 34 81
2018 Other 36 38 2 12 12 0 0 74 24 35
2018 Prefer not to answer 29 29 16 12 13 2 1 59 25 1098

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 32 34 13 12 9 0 0 66 21 4672
2018 Gay or lesbian 35 31 15 12 7 1 0 67 19 169
2018 Bisexual 22 27 13 20 18 0 0 49 38 81
2018 Other 22 36 9 21 9 0 3 60 31 35
2018 Prefer not to answer 26 31 16 14 13 0 0 57 27 1094

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 36 29 14 10 10 0 0 66 21 4692
2018 Gay or lesbian 39 29 14 9 9 0 0 68 18 170
2018 Bisexual 31 22 7 23 17 0 0 53 40 80
2018 Other 31 32 16 6 15 0 0 63 21 35
2018 Prefer not to answer 30 25 19 11 15 1 0 55 25 1098

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 16 27 19 15 17 4 0 46 34 4735
2018 Gay or lesbian 13 30 13 16 21 7 0 47 40 172
2018 Bisexual 14 23 17 14 27 5 0 39 44 83
2018 Other 18 21 15 10 29 7 0 42 42 35
2018 Prefer not to answer 11 20 20 18 25 6 1 34 45 1117

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 13 23 17 20 25 1 0 37 46 4726
2018 Gay or lesbian 12 21 17 19 29 2 0 33 49 171
2018 Bisexual 14 18 12 19 36 1 0 33 55 83
2018 Other 21 16 21 13 29 0 0 37 42 35
2018 Prefer not to answer 10 16 16 22 34 1 0 26 58 1114

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 9 19 19 23 27 3 0 29 52 4711
2018 Gay or lesbian 7 19 18 22 30 4 0 27 55 172
2018 Bisexual 7 19 8 21 43 2 0 26 66 83
2018 Other 9 23 18 18 29 3 0 33 48 35
2018 Prefer not to answer 7 12 18 21 38 3 0 20 61 1113

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 9 23 17 22 28 2 0 32 51 4729
2018 Gay or lesbian 7 22 17 22 32 1 0 29 54 172
2018 Bisexual 6 20 7 16 50 1 0 26 67 82
2018 Other 12 24 12 20 24 7 0 40 47 34
2018 Prefer not to answer 6 15 15 24 37 2 0 22 63 1117
Top of Page

Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 17 30 17 18 18 0 0 48 36 4734
2018 Gay or lesbian 16 26 25 21 13 0 0 42 33 173
2018 Bisexual 8 23 19 20 30 0 0 32 49 83
2018 Other 9 40 14 9 28 0 0 49 37 34
2018 Prefer not to answer 12 25 18 19 26 0 0 37 45 1106

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 21 39 16 15 9 0 0 60 24 4740
2018 Gay or lesbian 20 29 21 19 10 0 0 50 29 172
2018 Bisexual 14 32 14 18 23 0 0 46 41 83
2018 Other 18 41 14 15 11 0 0 60 26 35
2018 Prefer not to answer 16 35 16 17 15 0 0 51 33 1113

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 8 18 18 20 28 7 2 28 52 4702
2018 Gay or lesbian 4 17 19 22 27 9 3 23 56 170
2018 Bisexual 6 15 12 22 36 9 1 23 64 82
2018 Other 12 18 8 14 39 6 3 32 59 35
2018 Prefer not to answer 6 13 16 21 35 7 1 21 61 1103

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 29 34 14 13 10 0 0 63 23 4694
2018 Gay or lesbian 29 36 16 11 8 0 0 65 19 170
2018 Bisexual 26 22 13 18 22 0 0 47 40 81
2018 Other 24 38 12 13 13 0 0 62 26 35
2018 Prefer not to answer 24 32 17 12 14 0 0 56 27 1100

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 20 32 18 17 9 1 3 54 28 922
2018 Gay or lesbian 13 28 25 18 12 0 4 43 31 28
2018 Prefer not to answer 12 28 20 17 16 1 6 43 36 200

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 13 42 12 20 12 0 0 55 33 4744
2018 Gay or lesbian 14 38 12 23 12 0 1 52 35 172
2018 Bisexual 11 32 12 27 19 0 0 43 45 83
2018 Other 12 41 18 20 9 0 0 53 29 35
2018 Prefer not to answer 9 37 12 24 17 0 0 47 41 1113

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 36 41 11 8 4 0 0 77 12 4725
2018 Gay or lesbian 34 40 11 9 6 0 0 74 15 172
2018 Bisexual 37 29 16 10 9 0 0 66 18 82
2018 Other 30 42 12 12 5 0 0 71 17 35
2018 Prefer not to answer 32 39 15 9 6 0 0 71 15 1108

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 39 41 9 7 4 0 0 80 11 4683
2018 Gay or lesbian 37 40 10 7 6 0 0 77 13 173
2018 Bisexual 36 35 14 6 9 0 0 71 15 83
2018 Other 21 48 16 13 2 0 0 69 15 33
2018 Prefer not to answer 35 39 12 9 5 0 0 74 14 1102

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 10 23 18 22 26 1 0 34 48 4737
2018 Gay or lesbian 8 24 14 22 28 4 0 33 53 170
2018 Bisexual 6 23 13 14 44 0 0 29 57 82
2018 Other 14 15 25 11 29 6 0 31 42 35
2018 Prefer not to answer 6 17 19 23 34 1 0 23 58 1110

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 12 23 16 20 28 1 1 35 49 4730
2018 Gay or lesbian 9 27 13 16 32 2 1 37 49 170
2018 Bisexual 8 22 11 16 39 0 3 31 57 83
2018 Other 6 23 15 14 34 5 3 31 52 35
2018 Prefer not to answer 7 15 16 20 39 1 2 23 61 1109

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 19 35 15 17 15 0 0 53 32 4704
2018 Gay or lesbian 14 39 15 21 11 0 0 53 32 171
2018 Bisexual 15 26 11 17 31 0 0 41 48 83
2018 Other 13 36 9 8 34 0 0 49 42 33
2018 Prefer not to answer 13 29 14 19 24 0 0 42 44 1104

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 21 32 17 15 15 0 0 53 30 4678
2018 Gay or lesbian 16 35 18 21 10 0 0 51 31 170
2018 Bisexual 13 28 14 18 27 0 0 41 45 82
2018 Other 14 39 12 5 30 0 0 53 35 34
2018 Prefer not to answer 15 28 16 17 23 0 0 44 40 1100

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 21 32 19 15 12 0 0 54 28 4698
2018 Gay or lesbian 19 35 18 15 12 0 1 55 27 171
2018 Bisexual 13 31 21 13 22 1 0 44 35 83
2018 Other 21 38 8 9 24 0 0 59 33 34
2018 Prefer not to answer 15 28 20 19 18 0 0 43 37 1101

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 11 30 25 16 16 3 0 41 33 4733
2018 Gay or lesbian 9 29 25 21 11 5 0 40 34 171
2018 Bisexual 4 23 17 23 32 2 0 28 56 83
2018 Other 18 31 9 29 11 3 0 50 41 35
2018 Prefer not to answer 6 22 26 20 24 2 0 29 45 1114

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 30 33 14 12 11 0 0 63 23 4736
2018 Gay or lesbian 28 38 20 8 7 0 0 65 15 173
2018 Bisexual 23 38 9 11 19 0 0 61 30 81
2018 Other 26 20 24 13 14 3 0 47 28 35
2018 Prefer not to answer 22 30 15 16 16 0 0 52 33 1109

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 37 33 17 8 4 0 1 71 12 4738
2018 Gay or lesbian 37 31 12 15 4 1 0 68 19 171
2018 Bisexual 32 36 18 7 6 0 1 69 13 83
2018 Other 47 24 17 5 7 0 0 71 12 35
2018 Prefer not to answer 29 33 20 8 7 0 2 64 16 1112

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Heterosexual 28 36 36 4748
2018 Gay or lesbian 35 38 27 172
2018 Bisexual 49 26 25 83
2018 Other 32 32 36 35
2018 Prefer not to answer 28 31 41 1114

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 Heterosexual 17 33 34 6 6 4 1364
2018 Gay or lesbian 24 33 26 7 5 5 61
2018 Bisexual 15 22 26 7 25 5 40
2018 Other 10 10 29 29 14 10 12
2018 Prefer not to answer 20 22 39 7 3 9 320
Top of Page

Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 31 42 12 9 6 0 0 73 15 4722
2018 Gay or lesbian 33 42 15 6 4 0 0 75 10 171
2018 Bisexual 16 38 11 18 17 1 0 54 35 83
2018 Other 24 48 13 6 8 0 0 72 15 33
2018 Prefer not to answer 25 40 15 12 9 0 0 65 21 1109

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 15 38 20 16 11 1 0 53 27 4729
2018 Gay or lesbian 12 41 19 19 8 1 0 54 27 170
2018 Bisexual 12 32 14 19 22 1 0 44 41 81
2018 Other 19 44 15 8 11 3 0 65 20 35
2018 Prefer not to answer 10 30 24 18 16 1 0 40 35 1108

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 16 31 32 14 6 1 1 20 48 4715
2018 Gay or lesbian 19 35 28 11 4 1 1 16 56 172
2018 Bisexual 31 23 23 14 8 0 1 22 55 82
2018 Other 19 29 26 14 13 0 0 27 47 35
2018 Prefer not to answer 25 30 29 10 4 1 2 14 57 1108

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 24 27 25 14 7 1 1 22 52 4703
2018 Gay or lesbian 28 31 19 11 7 3 1 19 61 171
2018 Bisexual 37 19 26 10 5 1 1 16 57 82
2018 Other 23 20 35 12 6 3 0 19 45 35
2018 Prefer not to answer 34 29 21 9 5 1 2 14 65 1105

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 27 27 25 12 6 2 2 18 56 4696
2018 Gay or lesbian 28 29 21 14 4 3 1 19 59 172
2018 Bisexual 31 24 19 13 8 1 2 22 58 82
2018 Other 25 14 29 16 13 3 0 30 40 35
2018 Prefer not to answer 31 28 23 9 4 2 3 13 62 1105

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 11 15 30 26 12 1 3 40 28 4688
2018 Gay or lesbian 17 18 21 30 11 0 3 42 37 171
2018 Bisexual 16 14 23 27 12 4 4 42 33 82
2018 Other 10 15 18 29 22 3 3 54 27 35
2018 Prefer not to answer 15 17 32 23 8 2 4 32 34 1099

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 32 27 22 10 7 1 1 18 60 4713
2018 Gay or lesbian 37 20 21 12 6 2 1 18 60 173
2018 Bisexual 43 20 17 12 5 2 1 17 65 82
2018 Other 33 18 15 15 16 3 0 32 52 35
2018 Prefer not to answer 39 27 21 7 3 1 2 11 67 1102

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 21 22 25 18 10 2 2 29 44 4690
2018 Gay or lesbian 23 21 28 14 9 4 1 24 46 172
2018 Bisexual 30 18 28 12 8 2 2 20 50 83
2018 Other 14 26 10 30 16 0 3 47 42 35
2018 Prefer not to answer 26 24 24 15 5 2 3 21 53 1099

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 25 26 28 11 6 1 2 18 53 4705
2018 Gay or lesbian 25 30 25 11 6 2 1 18 57 172
2018 Bisexual 34 26 23 8 4 2 2 12 63 82
2018 Other 28 13 26 13 13 3 3 28 44 35
2018 Prefer not to answer 32 26 26 8 3 1 2 12 61 1107

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 29 31 12 14 13 1 0 61 27 4705
2018 Gay or lesbian 32 24 14 13 16 0 0 56 30 170
2018 Bisexual 24 25 10 16 25 0 0 49 41 81
2018 Other 39 22 12 18 8 0 0 62 26 35
2018 Prefer not to answer 23 28 14 16 19 0 0 51 35 1103

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 31 40 13 10 6 0 0 71 16 4701
2018 Gay or lesbian 30 40 11 12 7 0 0 70 19 171
2018 Bisexual 26 34 12 12 16 0 0 59 28 82
2018 Other 47 26 9 9 9 0 0 73 18 35
2018 Prefer not to answer 28 37 14 12 8 0 0 65 21 1108

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 27 42 17 8 5 1 0 70 13 4706
2018 Gay or lesbian 28 39 16 9 6 1 0 68 15 169
2018 Bisexual 18 40 14 15 13 0 0 58 28 82
2018 Other 35 33 15 6 11 0 0 68 17 35
2018 Prefer not to answer 21 41 21 9 7 1 0 62 16 1107

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 27 36 22 6 6 3 0 65 12 4723
2018 Gay or lesbian 25 37 17 11 5 5 1 66 16 172
2018 Bisexual 21 26 23 12 15 2 0 49 28 82
2018 Other 27 40 30 0 0 3 0 69 0 35
2018 Prefer not to answer 21 32 24 9 8 5 1 57 18 1106

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 24 39 18 10 7 1 0 64 17 4720
2018 Gay or lesbian 20 43 16 12 6 2 0 64 19 172
2018 Bisexual 13 31 19 21 16 1 0 44 37 83
2018 Other 34 29 26 3 8 0 0 63 11 35
2018 Prefer not to answer 18 34 23 13 10 3 0 53 24 1104

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 26 38 16 11 9 0 0 64 19 4712
2018 Gay or lesbian 26 36 19 11 7 0 0 62 18 172
2018 Bisexual 12 38 16 17 17 0 0 51 34 83
2018 Other 37 27 16 6 14 0 0 64 20 35
2018 Prefer not to answer 18 33 20 13 14 1 0 51 28 1102

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 15 32 20 14 15 3 2 49 30 4714
2018 Gay or lesbian 8 37 17 14 15 6 2 49 32 171
2018 Bisexual 8 25 14 20 28 4 0 34 51 82
2018 Other 27 23 15 12 18 0 5 52 32 35
2018 Prefer not to answer 12 24 21 17 21 3 2 38 40 1110

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 23 40 16 11 8 2 1 64 20 4732
2018 Gay or lesbian 21 42 15 15 4 2 1 65 20 171
2018 Bisexual 15 40 12 10 22 1 0 56 32 83
2018 Other 28 36 15 9 12 0 0 64 21 35
2018 Prefer not to answer 17 36 19 14 11 1 1 55 26 1110

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 18 36 23 13 10 1 0 54 23 4726
2018 Gay or lesbian 18 31 24 11 15 2 0 50 26 170
2018 Bisexual 13 28 24 13 22 0 0 42 35 83
2018 Other 27 33 18 12 11 0 0 59 23 35
2018 Prefer not to answer 12 29 26 17 16 1 0 41 33 1104

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 13 24 19 17 22 5 1 39 41 4726
2018 Gay or lesbian 11 20 13 19 29 4 3 33 52 171
2018 Bisexual 13 20 10 17 35 4 2 35 54 83
2018 Other 11 28 17 18 20 6 0 42 40 34
2018 Prefer not to answer 9 18 19 19 30 4 1 28 51 1114

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Heterosexual 21 79 4744
2018 Gay or lesbian 28 72 173
2018 Bisexual 40 60 83
2018 Other 27 73 35
2018 Prefer not to answer 23 77 1109

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 54 981
2018 Gay or lesbian 59 48
2018 Prefer not to answer 49 247

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 65 981
2018 Gay or lesbian 72 48
2018 Prefer not to answer 78 247

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 9 981
2018 Bisexual 18 33
2018 Prefer not to answer 7 247

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 5 981
2018 Gay or lesbian 0 48
2018 Prefer not to answer 4 247

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 3 981
2018 Prefer not to answer 5 247

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 18 981
2018 Gay or lesbian 13 48
2018 Prefer not to answer 22 247

Question 49g. From whom did you experience harassment on the job? Other
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 2 981
2018 Bisexual 0 33
2018 Prefer not to answer 4 247

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 42 981
2018 Gay or lesbian 26 48
2018 Prefer not to answer 43 248

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 39 981
2018 Gay or lesbian 36 48
2018 Prefer not to answer 40 248

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 Heterosexual 48 981
2018 Gay or lesbian 56 48
2018 Prefer not to answer 54 248

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 42 981
2018 Gay or lesbian 42 48
2018 Prefer not to answer 46 248

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 34 981
2018 Gay or lesbian 36 48
2018 Prefer not to answer 39 248

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 57 981
2018 Gay or lesbian 40 48
2018 Prefer not to answer 53 248

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 42 981
2018 Gay or lesbian 27 48
2018 Prefer not to answer 40 248

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 2 981
2018 Gay or lesbian 0 48
2018 Prefer not to answer 3 248

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 11 981
2018 Gay or lesbian 21 48
2018 Prefer not to answer 11 248

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 12 981
2018 Bisexual 21 33
2018 Prefer not to answer 12 248

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 56 981
2018 Gay or lesbian 51 48
2018 Prefer not to answer 58 248

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 29 981
2018 Gay or lesbian 19 48
2018 Prefer not to answer 31 248

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 15 981
2018 Gay or lesbian 11 48
2018 Prefer not to answer 18 248

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 51 984
2018 Gay or lesbian 49 48
2018 Prefer not to answer 48 250

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 27 984
2018 Gay or lesbian 20 48
2018 Prefer not to answer 29 250

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 7 984
2018 Gay or lesbian 10 48
2018 Prefer not to answer 4 250

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 Heterosexual 23 984
2018 Gay or lesbian 14 48
2018 Prefer not to answer 24 250

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 9 984
2018 Gay or lesbian 10 48
2018 Prefer not to answer 7 250

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 13 984
2018 Prefer not to answer 12 250

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 15 984
2018 Prefer not to answer 12 250

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 11 984
2018 Gay or lesbian 13 48
2018 Prefer not to answer 10 250

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 27 984
2018 Gay or lesbian 37 48
2018 Prefer not to answer 28 250

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 9 865
2018 Prefer not to answer 9 220

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 16 865
2018 Prefer not to answer 9 220

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 9 865
2018 Gay or lesbian 10 44
2018 Prefer not to answer 9 220

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 6 865
2018 Prefer not to answer 6 220

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 8 865
2018 Prefer not to answer 11 220

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 9 865
2018 Prefer not to answer 5 220

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 7 865
2018 Prefer not to answer 6 220

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 10 865
2018 Gay or lesbian 11 44
2018 Prefer not to answer 11 220

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 8 865
2018 Prefer not to answer 10 220

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 36 865
2018 Gay or lesbian 35 44
2018 Prefer not to answer 41 220

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 8 865
2018 Gay or lesbian 11 44
2018 Prefer not to answer 12 220

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 49 865
2018 Gay or lesbian 50 44
2018 Prefer not to answer 49 220

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 2 865

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 62 865
2018 Gay or lesbian 77 44
2018 Prefer not to answer 69 220

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 5 865
2018 Prefer not to answer 3 220

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 12 865
2018 Gay or lesbian 15 44
2018 Prefer not to answer 11 220

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 11 18 24 12 16 15 4 35 35 4732
2018 Gay or lesbian 11 12 16 19 19 21 2 31 49 173
2018 Bisexual 8 13 12 10 40 13 3 26 60 83
2018 Other 13 7 30 9 17 17 6 27 34 34
2018 Prefer not to answer 8 12 26 15 21 14 5 24 44 1107

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 17 29 22 12 13 5 1 49 27 4734
2018 Gay or lesbian 14 28 18 15 18 8 0 45 35 172
2018 Bisexual 11 22 17 19 29 2 0 34 49 83
2018 Other 26 22 23 12 12 5 0 50 25 35
2018 Prefer not to answer 12 22 25 16 17 7 1 37 36 1106

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Heterosexual 13 87 4731
2018 Gay or lesbian 17 83 171
2018 Bisexual 31 69 82
2018 Other 14 86 35
2018 Prefer not to answer 17 83 1109

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 35 582
2018 Gay or lesbian 48 29
2018 Prefer not to answer 26 185

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 81 582
2018 Gay or lesbian 69 29
2018 Prefer not to answer 78 185

Question 56c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 3 582
2018 Prefer not to answer 3 185

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 3 582
2018 Prefer not to answer 4 185

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 4 582
2018 Prefer not to answer 6 185

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 12 582
2018 Bisexual 34 26
2018 Prefer not to answer 19 185

Question 56g. From whom did you experience discrimination on the job? Other
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 9 582
2018 Prefer not to answer 12 185

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 26 581
2018 Gay or lesbian 17 29
2018 Prefer not to answer 26 182

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 19 581
2018 Bisexual 19 26
2018 Prefer not to answer 19 182

Question 57c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 17 581
2018 Bisexual 23 26
2018 Prefer not to answer 18 182

Question 57d. Please indicate the type of discrimination you experienced. Religion
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 6 581
2018 Gay or lesbian 0 29
2018 Prefer not to answer 6 182

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 20 581
2018 Gay or lesbian 17 29
2018 Prefer not to answer 20 182

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 36 581
2018 Gay or lesbian 31 29
2018 Prefer not to answer 39 182

Question 57g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 1 581
2018 Gay or lesbian 60 29
2018 Bisexual 31 26

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 1 581

Question 57i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 10 581
2018 Bisexual 19 26
2018 Prefer not to answer 11 182

Question 57j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 25 581
2018 Bisexual 39 26
2018 Prefer not to answer 23 182

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 1 581
2018 Gay or lesbian 0 29
2018 Prefer not to answer 0 182

Question 57l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 19 581
2018 Bisexual 39 26
2018 Prefer not to answer 22 182

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2018 Gay or lesbian 0 29

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 13 581
2018 Gay or lesbian 26 29
2018 Prefer not to answer 18 182

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 31 582
2018 Gay or lesbian 23 29
2018 Prefer not to answer 31 184

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 16 582
2018 Bisexual 31 26
2018 Prefer not to answer 16 184

Question 58c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 4 582
2018 Bisexual 0 26
2018 Prefer not to answer 4 184

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 Heterosexual 21 582
2018 Bisexual 35 26
2018 Prefer not to answer 21 184

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 3 582
2018 Prefer not to answer 3 184

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 10 582
2018 Prefer not to answer 10 184

Question 58g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 8 582
2018 Prefer not to answer 10 184

Question 58h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 7 582
2018 Bisexual 0 26
2018 Prefer not to answer 10 184

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 50 582
2018 Gay or lesbian 62 29
2018 Prefer not to answer 43 184

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 5 526
2018 Bisexual 0 22
2018 Prefer not to answer 7 165

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 10 526
2018 Prefer not to answer 11 165

Question 59c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 2 526
2018 Prefer not to answer 4 165

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 3 526
2018 Gay or lesbian 0 25

Question 59e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 2 526
2018 Gay or lesbian 0 25
2018 Prefer not to answer 4 165

Question 59f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 2 526
2018 Gay or lesbian 0 25

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 4 526
2018 Gay or lesbian 0 25

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 10 526
2018 Gay or lesbian 16 25
2018 Prefer not to answer 10 165

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 8 526
2018 Prefer not to answer 10 165

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 30 526
2018 Gay or lesbian 29 25
2018 Prefer not to answer 29 165

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 9 526
2018 Bisexual 22 22
2018 Prefer not to answer 7 165

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 46 526
2018 Gay or lesbian 38 25
2018 Prefer not to answer 44 165

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 4 526
2018 Gay or lesbian 0 25

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 69 526
2018 Gay or lesbian 60 25
2018 Prefer not to answer 70 165

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 4 526
2018 Prefer not to answer 6 165

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 12 526
2018 Gay or lesbian 18 25
2018 Prefer not to answer 19 165

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 12 19 29 7 9 20 4 40 22 4722
2018 Gay or lesbian 11 17 24 7 12 24 4 40 27 171
2018 Bisexual 13 15 19 7 34 8 4 32 47 83
2018 Other 24 8 35 6 3 21 3 42 12 35
2018 Prefer not to answer 8 14 32 8 15 18 4 29 30 1110

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 19 30 25 8 9 8 1 53 19 4715
2018 Gay or lesbian 16 29 21 11 12 10 1 50 26 172
2018 Bisexual 13 25 20 10 30 2 1 39 41 83
2018 Other 39 15 26 9 3 8 0 59 13 35
2018 Prefer not to answer 13 22 29 11 14 10 1 40 28 1109
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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 41 30 12 7 9 1 0 72 15 4684
2018 Gay or lesbian 44 32 12 3 6 3 0 78 10 169
2018 Bisexual 37 22 17 2 20 1 0 60 22 81
2018 Other 42 26 14 3 15 0 0 68 18 35
2018 Prefer not to answer 35 27 15 8 12 1 0 64 21 1093

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 23 42 17 10 6 1 0 66 16 4721
2018 Gay or lesbian 24 38 17 12 7 2 0 63 20 174
2018 Bisexual 10 40 14 13 22 0 0 51 35 83
2018 Other 29 36 15 9 11 0 0 65 20 35
2018 Prefer not to answer 18 35 22 12 10 2 0 54 23 1113

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 14 30 18 19 18 1 0 45 37 4729
2018 Gay or lesbian 10 28 22 18 21 1 0 39 39 174
2018 Bisexual 7 20 12 25 36 0 0 27 61 83
2018 Other 12 31 16 18 23 0 0 43 41 35
2018 Prefer not to answer 10 23 19 22 24 1 0 34 46 1110

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 25 26 20 12 15 0 1 52 27 4721
2018 Gay or lesbian 25 23 28 9 14 0 2 49 23 173
2018 Bisexual 20 23 15 11 30 0 1 44 41 82
2018 Other 35 20 19 6 18 0 3 56 24 35
2018 Prefer not to answer 21 24 21 13 19 1 1 45 33 1115

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 18 27 26 17 12 0 0 45 28 4721
2018 Gay or lesbian 16 24 26 17 17 1 0 40 34 173
2018 Bisexual 18 27 28 14 11 0 1 46 25 81
2018 Other 34 13 27 12 14 0 0 47 26 35
2018 Prefer not to answer 13 27 25 18 16 0 1 41 34 1111

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 25 29 22 12 8 0 3 56 21 4680
2018 Gay or lesbian 19 31 24 18 8 1 0 50 26 172
2018 Bisexual 33 26 25 6 8 0 3 60 15 79
2018 Other 42 15 18 11 14 0 0 57 25 35
2018 Prefer not to answer 19 30 21 15 12 1 3 50 28 1099

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 13 17 23 20 26 0 1 30 47 4715
2018 Gay or lesbian 12 14 22 22 30 0 1 25 52 173
2018 Bisexual 11 17 14 27 31 0 0 28 58 80
2018 Other 30 6 26 3 36 0 0 36 39 35
2018 Prefer not to answer 8 14 21 20 35 1 1 23 56 1106

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 41 25 16 7 6 0 5 69 14 4708
2018 Gay or lesbian 38 24 18 7 5 1 7 68 13 173
2018 Bisexual 43 14 18 8 16 0 1 58 24 81
2018 Other 40 29 12 0 8 0 12 78 9 35
2018 Prefer not to answer 34 26 16 8 9 1 7 65 18 1111

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 22 25 23 14 15 0 1 47 30 4708
2018 Gay or lesbian 29 29 20 12 10 0 0 59 22 172
2018 Bisexual 10 33 24 12 21 0 0 43 33 82
2018 Other 31 14 24 12 16 0 3 47 29 35
2018 Prefer not to answer 17 20 23 16 22 0 1 39 38 1109

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 18 32 26 14 9 1 1 51 23 4723
2018 Gay or lesbian 18 33 25 13 10 0 0 52 23 174
2018 Bisexual 12 21 23 24 21 0 0 33 44 82
2018 Other 24 24 28 9 14 0 0 48 24 34
2018 Prefer not to answer 12 27 26 17 16 1 1 40 33 1108

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 15 28 26 17 12 0 1 44 30 4723
2018 Gay or lesbian 13 29 26 21 11 1 0 42 32 174
2018 Bisexual 17 14 21 21 27 0 0 31 48 82
2018 Other 24 19 18 21 17 0 0 44 38 34
2018 Prefer not to answer 11 23 25 20 19 1 1 34 40 1108

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 21 28 24 15 12 0 1 49 27 4721
2018 Gay or lesbian 18 28 21 20 12 1 0 46 32 174
2018 Bisexual 15 16 21 21 27 0 0 31 48 81
2018 Other 20 25 17 21 17 0 0 45 38 34
2018 Prefer not to answer 16 22 24 18 19 0 1 38 37 1104

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 23 29 23 14 10 0 1 52 24 4701
2018 Gay or lesbian 22 26 24 17 11 1 0 48 28 173
2018 Bisexual 22 25 22 13 18 0 0 47 31 82
2018 Other 29 22 17 12 20 0 0 51 32 34
2018 Prefer not to answer 18 27 22 17 16 0 1 45 33 1101

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 43 27 15 8 6 0 1 70 14 4703
2018 Gay or lesbian 39 25 19 9 7 0 1 65 16 171
2018 Bisexual 38 20 17 11 13 0 0 58 25 81
2018 Other 51 32 8 3 6 0 0 83 9 34
2018 Prefer not to answer 36 24 19 10 9 1 2 61 19 1098

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 59 18 9 4 5 1 4 80 10 4704
2018 Gay or lesbian 54 18 11 7 3 1 5 78 10 173
2018 Bisexual 47 18 15 6 12 0 2 67 19 82
2018 Other 68 19 6 0 6 0 0 88 6 34
2018 Prefer not to answer 48 19 12 6 9 1 5 72 15 1101

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 56 17 10 6 7 1 3 76 14 4719
2018 Gay or lesbian 47 20 10 11 8 2 3 70 20 174
2018 Bisexual 35 18 19 8 18 0 1 54 27 82
2018 Other 50 13 10 13 14 0 0 63 27 33
2018 Prefer not to answer 46 21 13 6 9 2 3 70 16 1105

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 44 32 14 6 4 0 1 76 10 4720
2018 Gay or lesbian 40 31 17 6 5 0 1 72 11 171
2018 Bisexual 35 27 19 10 9 0 0 62 20 83
2018 Other 54 19 18 3 6 0 0 73 9 35
2018 Prefer not to answer 42 32 15 6 5 0 1 75 11 1103

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 42 24 15 9 8 0 1 67 18 4703
2018 Gay or lesbian 37 26 16 11 10 0 1 64 21 171
2018 Bisexual 34 23 12 13 18 0 0 57 31 83
2018 Other 48 20 7 9 15 0 0 68 24 35
2018 Prefer not to answer 34 23 18 11 13 0 1 58 24 1099

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 49 12 6 2 2 0 29 86 6 4674
2018 Gay or lesbian 51 12 4 4 0 0 29 89 5 169
2018 Bisexual 47 8 6 1 6 0 33 81 11 82
2018 Other 53 9 3 6 0 0 29 88 9 35
2018 Prefer not to answer 46 12 6 2 2 1 32 86 5 1097

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 54 25 11 4 2 0 4 83 6 4690
2018 Gay or lesbian 56 22 11 5 1 0 6 83 6 169
2018 Bisexual 39 20 18 10 10 0 4 61 21 83
2018 Other 57 22 9 6 3 3 0 81 9 35
2018 Prefer not to answer 49 23 13 5 3 1 5 77 9 1094

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 69 17 6 3 3 0 3 88 6 4713
2018 Gay or lesbian 66 17 6 3 2 0 6 87 6 171
2018 Bisexual 58 20 4 1 10 0 8 84 12 83
2018 Other 62 5 12 3 8 0 9 74 13 34
2018 Prefer not to answer 63 16 8 3 4 1 4 84 8 1102

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 47 29 14 5 2 0 2 78 8 4709
2018 Gay or lesbian 48 29 15 3 3 0 2 78 6 171
2018 Bisexual 32 31 23 5 5 0 4 66 10 83
2018 Other 41 41 8 3 5 0 3 84 8 35
2018 Prefer not to answer 43 29 16 4 3 0 4 76 8 1100

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 11 29 38 15 6 0 0 40 22 4747
2018 Gay or lesbian 12 24 41 17 6 1 0 36 23 174
2018 Bisexual 7 30 29 22 12 0 0 38 34 83
2018 Other 26 15 35 11 13 0 0 41 24 35
2018 Prefer not to answer 7 26 38 19 9 0 0 33 29 1116

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 12 21 39 19 9 0 0 28 33 4695
2018 Gay or lesbian 12 24 42 12 9 0 0 22 36 169
2018 Bisexual 23 26 32 15 3 0 0 18 50 81
2018 Other 18 22 24 22 14 0 0 36 40 34
2018 Prefer not to answer 17 26 37 14 5 0 0 19 44 1092
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 36 29 16 8 8 3 1 37 63 4750
2018 Gay or lesbian 37 25 18 10 6 3 0 38 62 173
2018 Bisexual 24 17 24 10 21 4 0 25 75 83
2018 Other 41 20 11 3 15 7 3 46 54 35
2018 Prefer not to answer 32 27 20 9 8 3 1 33 67 1110

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 19 2882
2018 Gay or lesbian 25 104
2018 Bisexual 35 60
2018 Other 31 17
2018 Prefer not to answer 20 704

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 30 2882
2018 Gay or lesbian 36 104
2018 Bisexual 45 60
2018 Other 36 17
2018 Prefer not to answer 30 704

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 26 2882
2018 Gay or lesbian 28 104
2018 Bisexual 46 60
2018 Other 23 17
2018 Prefer not to answer 25 704

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 52 2882
2018 Gay or lesbian 53 104
2018 Bisexual 57 60
2018 Other 66 17
2018 Prefer not to answer 51 704

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 7 2882
2018 Gay or lesbian 2 104
2018 Bisexual 5 60
2018 Other 12 17
2018 Prefer not to answer 6 704

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 30 2882
2018 Gay or lesbian 31 104
2018 Bisexual 35 60
2018 Other 47 17
2018 Prefer not to answer 31 704

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 24 2882
2018 Gay or lesbian 29 104
2018 Bisexual 20 60
2018 Other 16 17
2018 Prefer not to answer 32 704

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 Heterosexual 8 50 18 9 4 11 2708
2018 Gay or lesbian 10 43 14 11 3 19 97
2018 Bisexual 0 39 20 12 0 29 56
2018 Other 0 47 27 12 7 7 15
2018 Prefer not to answer 6 45 19 12 4 14 647

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Heterosexual 44 56 2854
2018 Gay or lesbian 42 58 103
2018 Bisexual 41 59 59
2018 Other 36 64 17
2018 Prefer not to answer 40 60 696

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 49 14 11 8 9 1 8 70 18 4722
2018 Gay or lesbian 46 15 12 6 10 2 7 68 19 171
2018 Bisexual 37 10 12 11 16 1 13 55 31 83
2018 Other 58 15 9 5 6 4 3 79 12 35
2018 Prefer not to answer 42 14 12 8 11 2 9 64 23 1107

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 10 22 18 17 24 2 6 35 45 2866
2018 Gay or lesbian 8 25 16 15 28 1 7 36 46 104
2018 Bisexual 4 18 10 21 39 0 8 24 65 60
2018 Other 6 30 12 16 30 0 5 38 49 17
2018 Prefer not to answer 10 20 16 17 28 2 7 32 50 702

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 6 15 18 15 27 3 15 27 52 2865
2018 Gay or lesbian 4 17 16 12 36 2 14 25 57 104
2018 Bisexual 2 9 19 16 36 2 17 13 63 60
2018 Other 0 25 17 6 29 0 23 32 46 17
2018 Prefer not to answer 7 14 18 15 29 3 14 26 53 700
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