2018 Public Service Employee Survey Results by Theme for Canada Border Services Agency by Question 88. Are you a person with a disability?

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 19 37 11 15 18 0 0 56 33 514
2018 Not a person with a disability 25 42 13 11 8 0 0 67 19 5604
2017 Person with a disability 23 37 13 11 16 0 0 59 28 532
2017 Not a person with a disability 24 42 13 12 9 0 0 66 21 6602
2014 Person with a disability 23 38 13 10 15 0 0 61 26 607
2014 Not a person with a disability 25 43 13 11 8 0 0 68 19 8617
2011 Person with a disability 26 37 10 14 13 0 0 63 26 548
2011 Not a person with a disability 30 41 12 10 7 0 0 71 17 9412
2008 Person with a disability 27 36 10 15 11 1 0 64 27 451
2008 Not a person with a disability 31 42 12 8 6 0 0 74 14 8146

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 11 23 13 21 33 0 0 33 54 515
2018 Not a person with a disability 18 33 16 17 16 0 0 51 33 5602
2017 Person with a disability 12 22 15 17 33 0 0 35 50 531
2017 Not a person with a disability 16 30 16 17 20 0 0 47 37 6605

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 46 31 9 7 8 0 0 76 15 514
2018 Not a person with a disability 44 37 10 5 3 0 0 81 8 5577
2017 Person with a disability 48 26 12 7 7 0 0 74 13 528
2017 Not a person with a disability 44 36 11 5 3 0 0 81 8 6578
2014 Person with a disability 52 26 12 4 5 0 0 78 9 606
2014 Not a person with a disability 53 31 10 3 3 0 0 84 6 8611
2011 Person with a disability 54 28 9 5 4 0 0 83 9 552
2011 Not a person with a disability 52 33 9 3 2 0 0 86 5 9427

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 26 32 19 12 12 0 0 58 23 514
2018 Not a person with a disability 32 42 13 8 4 0 0 74 13 5613
2017 Person with a disability 25 38 15 11 12 0 0 62 23 529
2017 Not a person with a disability 30 41 15 9 6 0 0 70 15 6566
2014 Person with a disability 30 36 15 8 11 0 0 66 18 606
2014 Not a person with a disability 33 40 13 7 5 0 0 74 13 8618
2011 Person with a disability 33 38 10 10 8 1 0 72 18 548
2011 Not a person with a disability 38 42 10 7 4 0 0 79 11 9423
2008 Person with a disability 34 37 10 11 7 0 0 71 18 454
2008 Not a person with a disability 39 44 8 6 3 0 0 83 9 8193

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 9 18 18 18 37 1 0 28 55 512
2018 Not a person with a disability 17 27 22 17 16 0 0 44 33 5605
2017 Person with a disability 11 16 18 21 33 1 0 28 54 532
2017 Not a person with a disability 15 27 20 18 20 1 0 42 38 6593
2014 Person with a disability 11 23 19 20 26 1 0 34 46 606
2014 Not a person with a disability 17 31 19 17 15 1 0 49 32 8616
2011 Person with a disability 18 25 18 18 20 1 0 44 38 552
2011 Not a person with a disability 21 34 20 13 10 1 0 55 24 9417

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 8 20 17 19 35 0 0 28 54 513
2018 Not a person with a disability 16 29 20 19 16 0 0 45 35 5589
2017 Person with a disability 11 18 18 21 31 1 0 29 52 532
2017 Not a person with a disability 15 28 18 20 19 0 0 43 39 6593
2014 Person with a disability 10 24 17 23 26 0 0 35 48 607
2014 Not a person with a disability 16 31 18 18 16 0 0 48 34 8614
2011 Person with a disability 16 28 17 17 22 0 0 44 38 547
2011 Not a person with a disability 19 36 18 15 11 0 0 55 27 9402
2008 Person with a disability 13 26 16 20 24 1 0 40 45 456
2008 Not a person with a disability 20 38 16 15 10 0 0 59 25 8197

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 14 16 20 18 29 3 0 31 48 514
2018 Not a person with a disability 19 23 20 18 17 2 0 43 36 5615
2017 Person with a disability 15 15 19 16 30 5 0 31 49 532
2017 Not a person with a disability 17 23 18 17 20 4 0 42 39 6593
2014 Person with a disability 17 20 19 16 24 4 1 39 42 607
2014 Not a person with a disability 19 24 19 17 17 4 0 46 35 8617
2011 Person with a disability 22 22 16 14 22 3 1 46 38 549
2011 Not a person with a disability 23 27 18 15 13 5 0 52 29 9415
2008 Person with a disability 18 25 15 16 18 7 2 47 37 456
2008 Not a person with a disability 23 29 18 15 10 5 0 55 26 8192
Top of Page

Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 21 28 18 13 18 2 1 50 32 513
2018 Not a person with a disability 35 31 14 10 9 1 0 67 19 5567
2017 Person with a disability 26 27 16 14 15 3 1 54 30 531
2017 Not a person with a disability 31 32 15 10 9 2 1 65 20 6598
2014 Person with a disability 25 30 16 13 14 2 1 56 28 607
2014 Not a person with a disability 32 32 15 10 9 2 1 66 19 8615
2011 Person with a disability 28 24 15 12 19 2 1 54 31 550
2011 Not a person with a disability 32 31 15 10 9 2 0 65 20 9413
2008 Person with a disability 26 25 12 15 17 4 1 53 34 455
2008 Not a person with a disability 31 30 15 11 9 3 0 64 21 8198

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 18 31 16 17 18 0 0 49 35 504
2018 Not a person with a disability 32 34 13 12 9 0 0 66 21 5560
2017 Person with a disability 25 30 12 15 18 1 0 55 33 533
2017 Not a person with a disability 30 33 13 12 10 1 1 64 23 6595
2014 Person with a disability 25 30 14 15 15 1 0 56 31 607
2014 Not a person with a disability 30 34 13 12 9 0 0 65 21 8616
2011 Person with a disability 23 30 12 15 18 1 1 54 34 552
2011 Not a person with a disability 29 35 13 12 10 1 0 65 22 9400
2008 Person with a disability 23 28 11 16 20 1 1 52 36 456
2008 Not a person with a disability 29 33 13 12 11 1 1 63 23 8190

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 23 25 18 13 20 1 0 48 34 512
2018 Not a person with a disability 36 29 14 10 10 0 0 65 21 5577
2017 Person with a disability 31 26 14 10 18 1 0 57 29 532
2017 Not a person with a disability 37 29 14 10 10 0 0 66 20 6588
2014 Person with a disability 31 26 15 11 16 1 0 58 27 605
2014 Not a person with a disability 37 30 14 10 9 0 0 67 19 8610

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 9 17 19 18 33 3 0 27 53 514
2018 Not a person with a disability 16 27 19 16 18 5 0 45 35 5643
2017 Person with a disability 12 18 14 16 34 6 0 32 53 533
2017 Not a person with a disability 14 26 19 15 19 6 0 42 37 6606
2014 Person with a disability 11 20 18 15 29 7 0 33 47 607
2014 Not a person with a disability 15 27 19 15 18 7 0 45 35 8613
2011 Person with a disability 11 20 17 17 27 7 0 34 48 550
2011 Not a person with a disability 16 26 19 14 17 7 0 46 33 9403

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 7 13 15 19 44 1 0 21 64 514
2018 Not a person with a disability 13 23 17 20 25 1 0 36 46 5630
2017 Person with a disability 9 17 13 18 41 2 0 26 60 532
2017 Not a person with a disability 11 22 17 20 28 2 0 34 49 6605
2014 Person with a disability 9 16 17 20 36 2 0 26 56 607
2014 Not a person with a disability 12 23 18 21 25 2 0 35 46 8616
2011 Person with a disability 10 18 16 22 31 3 0 29 55 551
2011 Not a person with a disability 13 26 19 17 22 2 0 40 40 9400
2008 Person with a disability 11 21 14 17 35 4 0 32 53 456
2008 Not a person with a disability 15 29 18 17 19 2 0 45 37 8193

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 4 11 14 22 47 3 0 16 70 509
2018 Not a person with a disability 9 19 19 23 28 3 0 28 52 5620
2017 Person with a disability 6 13 15 19 41 5 0 21 63 532
2017 Not a person with a disability 8 17 18 23 30 4 0 26 55 6596
2014 Person with a disability 5 13 15 24 38 4 0 19 65 607
2014 Not a person with a disability 7 19 18 24 28 4 0 27 53 8612
2011 Person with a disability 5 20 16 23 30 5 0 27 57 549
2011 Not a person with a disability 8 24 20 22 21 5 0 33 45 9408
2008 Person with a disability 4 19 15 24 32 5 0 25 59 456
2008 Not a person with a disability 8 24 19 25 20 5 0 33 47 8197

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 5 14 14 22 44 2 0 19 67 515
2018 Not a person with a disability 8 22 17 23 28 2 0 31 52 5632
2017 Person with a disability 7 16 13 20 41 3 0 23 63 530
2017 Not a person with a disability 8 22 16 21 29 3 0 31 52 6597
2014 Person with a disability 6 17 17 22 35 3 0 24 58 607
2014 Not a person with a disability 8 24 17 23 26 2 0 33 50 8610
2011 Person with a disability 7 23 15 22 29 4 0 31 54 549
2011 Not a person with a disability 9 29 18 22 20 2 0 39 43 9403
2008 Person with a disability 6 24 13 28 26 3 0 31 55 456
2008 Not a person with a disability 11 31 17 22 17 2 0 42 40 8197
Top of Page

Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 9 19 17 19 35 0 0 28 55 513
2018 Not a person with a disability 17 30 17 18 18 0 0 47 36 5632
2017 Person with a disability 11 24 14 19 31 1 0 35 50 531
2017 Not a person with a disability 15 31 16 19 19 0 0 45 38 6600
2014 Person with a disability 10 25 13 22 30 1 1 35 52 607
2014 Not a person with a disability 15 31 17 19 19 0 0 45 37 8617
2011 Person with a disability 13 27 14 16 29 0 0 40 46 550
2011 Not a person with a disability 15 34 17 18 17 0 0 49 34 9417

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 13 28 19 20 20 0 0 42 40 518
2018 Not a person with a disability 20 39 16 15 9 0 0 59 25 5640
2017 Person with a disability 17 30 16 18 19 0 0 48 36 531
2017 Not a person with a disability 19 39 16 15 10 0 0 59 25 6601

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 5 11 13 17 46 6 1 18 68 510
2018 Not a person with a disability 8 18 18 20 28 7 2 28 53 5595
2017 Person with a disability 5 12 14 20 39 9 1 19 65 532
2017 Not a person with a disability 7 15 16 22 28 10 2 25 57 6605
2014 Person with a disability 6 13 17 19 34 9 2 21 60 607
2014 Not a person with a disability 8 17 18 21 27 9 1 27 53 8613

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 16 28 16 17 22 0 0 45 39 513
2018 Not a person with a disability 29 34 14 12 10 0 0 63 22 5581
2017 Person with a disability 21 32 12 14 18 1 1 54 33 533
2017 Not a person with a disability 27 34 14 12 11 1 0 62 23 6609
2014 Person with a disability 25 30 13 15 15 1 1 56 31 607
2014 Not a person with a disability 29 35 14 12 10 0 0 64 22 8615
2011 Person with a disability 24 26 13 16 20 1 1 51 36 552
2011 Not a person with a disability 26 34 14 14 11 0 0 61 25 9414
2008 Person with a disability 21 27 13 20 17 1 1 49 38 456
2008 Not a person with a disability 24 34 15 14 12 1 0 59 26 8195

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 8 28 20 16 22 1 6 39 40 63
2018 Not a person with a disability 19 31 18 17 10 1 3 53 28 1103
2017 Person with a disability 15 21 21 20 20 0 2 37 41 65
2017 Not a person with a disability 18 35 18 16 9 1 2 55 26 1140
2014 Person with a disability 14 30 16 21 16 2 2 45 38 84
2014 Not a person with a disability 23 36 16 13 8 2 2 62 22 1448

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 7 33 12 25 22 0 1 41 47 518
2018 Not a person with a disability 13 41 12 21 12 0 0 55 33 5643
2017 Person with a disability 9 26 12 21 31 0 1 36 52 532
2017 Not a person with a disability 12 33 13 23 19 0 0 45 42 6604
2014 Person with a disability 9 28 13 24 25 1 1 37 50 606
2014 Not a person with a disability 12 33 14 23 18 0 0 45 41 8615
2011 Person with a disability 11 30 15 20 21 1 2 43 42 550
2011 Not a person with a disability 15 39 14 18 13 0 1 55 31 9419
2008 Person with a disability 13 33 14 20 19 0 1 46 40 456
2008 Not a person with a disability 16 40 14 18 11 0 1 56 30 8195

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 26 35 16 12 10 0 0 62 23 514
2018 Not a person with a disability 36 41 11 8 4 0 0 77 12 5622
2017 Person with a disability 33 32 13 11 11 0 0 65 22 530
2017 Not a person with a disability 35 40 12 8 5 0 0 75 13 6601
2014 Person with a disability 32 34 12 11 10 0 1 67 21 605
2014 Not a person with a disability 37 39 12 8 5 0 0 76 13 8618
2011 Person with a disability 35 29 16 8 12 1 0 64 19 547
2011 Not a person with a disability 39 38 12 7 4 0 0 77 11 9409
2008 Person with a disability 29 38 13 9 11 0 0 67 20 455
2008 Not a person with a disability 35 43 11 7 4 0 0 78 11 8195

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 33 33 11 13 10 0 0 66 23 512
2018 Not a person with a disability 39 41 9 7 4 0 0 80 11 5576
2017 Person with a disability 35 33 11 10 10 0 0 69 20 532
2017 Not a person with a disability 39 41 10 6 4 0 0 79 11 6596
2014 Person with a disability 36 34 11 9 10 0 0 70 19 607
2014 Not a person with a disability 40 40 9 7 4 0 0 80 11 8614
2011 Person with a disability 39 32 10 8 10 1 0 72 18 551
2011 Not a person with a disability 39 42 9 6 3 0 0 82 9 9420
2008 Person with a disability 32 39 13 8 8 0 0 71 16 455
2008 Not a person with a disability 37 45 9 5 3 0 0 82 9 8197

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 4 14 13 21 45 2 0 18 68 516
2018 Not a person with a disability 10 23 18 22 26 1 0 33 48 5631
2017 Person with a disability 4 14 14 24 41 2 0 19 66 533
2017 Not a person with a disability 9 21 17 24 27 2 0 31 52 6600
2014 Person with a disability 7 18 12 22 39 2 0 25 63 606
2014 Not a person with a disability 10 22 18 22 25 2 0 33 48 8611
2011 Person with a disability 8 18 15 22 35 1 1 26 58 551
2011 Not a person with a disability 11 26 19 20 22 2 0 38 43 9420
2008 Person with a disability 8 23 17 20 30 2 0 31 51 455
2008 Not a person with a disability 13 30 19 19 16 2 0 44 37 8190

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 5 13 11 17 52 1 1 18 71 514
2018 Not a person with a disability 11 23 16 20 28 1 1 35 49 5625
2017 Person with a disability 3 10 13 19 49 2 4 14 72 533
2017 Not a person with a disability 10 21 14 20 31 2 2 32 53 6599
2014 Person with a disability 8 11 11 21 47 1 1 19 69 606
2014 Not a person with a disability 11 23 15 19 28 2 2 35 49 8616
2011 Person with a disability 8 15 12 20 42 1 2 24 64 551
2011 Not a person with a disability 12 27 16 19 23 1 1 41 43 9413
2008 Person with a disability 11 23 12 21 30 2 1 35 53 456
2008 Not a person with a disability 16 36 14 17 14 1 1 54 31 8188

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 11 23 14 20 32 0 0 34 52 515
2018 Not a person with a disability 18 35 14 17 16 0 0 53 33 5597
2017 Person with a disability 12 28 12 19 28 0 1 40 48 528
2017 Not a person with a disability 17 35 14 18 16 0 0 51 34 6572
2014 Person with a disability 10 29 16 18 26 0 0 39 45 607
2014 Not a person with a disability 14 35 15 18 18 0 0 49 36 8620
2011 Person with a disability 15 29 12 19 24 0 1 45 43 549
2011 Not a person with a disability 21 35 14 16 14 0 0 56 30 9408

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 15 20 15 18 32 0 1 35 50 511
2018 Not a person with a disability 20 32 17 15 15 0 0 53 30 5570
2017 Person with a disability 16 22 16 20 25 1 0 39 45 528
2017 Not a person with a disability 20 30 18 16 16 0 0 50 32 6574
2014 Person with a disability 14 28 16 17 24 0 0 42 41 607
2014 Not a person with a disability 19 32 17 15 16 0 0 51 32 8612

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 15 21 19 19 26 0 0 36 45 515
2018 Not a person with a disability 20 33 19 16 12 0 0 53 28 5589
2017 Person with a disability 17 23 19 19 22 0 0 40 41 527
2017 Not a person with a disability 19 34 18 17 13 0 0 53 29 6571
2014 Person with a disability 15 29 18 18 19 1 0 44 38 607
2014 Not a person with a disability 19 35 18 15 13 0 0 54 28 8613
2011 Person with a disability 23 31 15 15 15 1 0 55 30 550
2011 Not a person with a disability 27 39 16 11 6 1 0 67 17 9398

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 5 19 20 22 32 2 0 25 55 516
2018 Not a person with a disability 10 29 26 17 16 3 0 40 33 5632
2017 Person with a disability 7 20 17 23 29 3 1 28 54 532
2017 Not a person with a disability 10 26 23 19 18 4 0 37 38 6595

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 22 25 15 16 21 0 1 47 37 517
2018 Not a person with a disability 29 33 14 13 11 0 0 62 23 5631
2017 Person with a disability 24 25 11 14 25 0 0 50 39 532
2017 Not a person with a disability 26 31 13 13 15 0 0 58 29 6600
2014 Person with a disability 22 27 12 16 22 0 1 49 39 606
2014 Not a person with a disability 25 32 15 14 14 0 1 57 28 8613
2011 Person with a disability 23 32 12 15 17 0 0 55 32 550
2011 Not a person with a disability 28 34 13 12 11 0 1 63 23 9417

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 32 31 18 8 7 0 3 65 16 516
2018 Not a person with a disability 36 33 17 8 5 0 1 70 13 5638
2017 Person with a disability 34 30 20 8 4 0 4 67 12 533
2017 Not a person with a disability 37 34 16 7 4 0 2 73 11 6606
2014 Person with a disability 34 29 21 7 6 0 2 64 14 607
2014 Not a person with a disability 32 34 19 8 5 0 1 67 13 8619
2011 Person with a disability 35 30 18 9 7 0 2 66 16 548
2011 Not a person with a disability 34 35 18 7 4 0 2 71 11 9411
2008 Person with a disability 26 35 22 8 5 1 2 64 14 456
2008 Not a person with a disability 30 37 20 7 4 0 1 69 11 8192

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Person with a disability 30 30 40 518
2018 Not a person with a disability 28 36 36 5649
2017 Person with a disability 32 28 40 532
2017 Not a person with a disability 29 35 36 6598
2014 Person with a disability 29 31 39 607
2014 Not a person with a disability 27 37 36 8614
2011 Person with a disability 34 31 35 552
2011 Not a person with a disability 29 38 32 9430

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 Person with a disability 24 22 35 6 5 8 160
2018 Not a person with a disability 17 31 35 7 6 5 1633
2017 Person with a disability 22 20 36 8 6 7 171
2017 Not a person with a disability 15 25 38 9 6 6 1918
2014 Person with a disability 22 30 27 9 9999 12 178
2014 Not a person with a disability 13 38 32 9 9999 8 2413
2011 Person with a disability 24 30 30 7 9999 9 190
2011 Not a person with a disability 16 43 28 7 9999 6 2764
Top of Page

Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 24 36 16 12 11 0 0 61 23 516
2018 Not a person with a disability 30 42 13 9 6 0 0 72 15 5619
2017 Person with a disability 25 33 12 12 16 1 0 59 29 531
2017 Not a person with a disability 26 39 14 11 9 1 0 66 20 6595
2014 Person with a disability 25 33 18 9 12 2 0 60 22 607
2014 Not a person with a disability 27 39 15 11 8 1 0 66 19 8613
2011 Person with a disability 28 32 14 13 12 1 0 61 25 551
2011 Not a person with a disability 27 41 15 9 7 1 0 69 17 9424
2008 Person with a disability 29 36 12 11 10 1 0 66 21 455
2008 Not a person with a disability 35 39 13 7 5 1 0 75 12 8185

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 10 29 20 22 17 1 0 40 40 515
2018 Not a person with a disability 14 37 21 16 11 1 0 51 28 5619
2017 Person with a disability 13 29 22 16 17 2 0 43 34 531
2017 Not a person with a disability 15 35 20 16 13 1 0 51 29 6594
2014 Person with a disability 15 34 20 16 13 2 0 50 30 606
2014 Not a person with a disability 18 38 20 12 10 1 0 57 22 8620
2011 Person with a disability 21 35 18 13 11 1 0 57 25 551
2011 Not a person with a disability 22 41 17 11 7 1 0 64 18 9414

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 23 32 28 10 5 0 1 15 56 515
2018 Not a person with a disability 18 30 31 13 5 1 1 19 49 5610
2017 Person with a disability 26 28 27 10 4 2 3 15 56 526
2017 Not a person with a disability 18 28 32 12 6 1 2 19 48 6582
2014 Person with a disability 22 32 31 8 3 1 2 12 56 607
2014 Not a person with a disability 18 31 32 12 5 1 2 17 51 8607
2011 Person with a disability 19 26 35 9 6 1 3 15 48 549
2011 Not a person with a disability 15 29 32 14 6 1 2 21 46 9395
2008 Person with a disability 18 31 33 13 3 1 2 16 50 453
2008 Not a person with a disability 12 28 35 16 6 1 2 23 41 8181

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 35 30 20 11 3 0 1 15 65 510
2018 Not a person with a disability 25 27 25 13 7 1 1 21 54 5599
2017 Person with a disability 34 25 21 10 4 3 3 15 62 530
2017 Not a person with a disability 25 27 26 12 7 2 2 19 54 6576
2014 Person with a disability 30 30 23 9 4 2 2 13 63 607
2014 Not a person with a disability 24 28 26 12 6 2 2 19 54 8605
2011 Person with a disability 26 28 26 8 7 3 3 16 57 547
2011 Not a person with a disability 19 25 27 16 9 2 2 26 46 9403
2008 Person with a disability 26 27 27 11 5 2 3 16 55 454
2008 Not a person with a disability 17 25 29 17 9 2 2 26 44 8169

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 30 26 23 12 5 1 3 17 58 514
2018 Not a person with a disability 27 27 24 11 6 2 2 18 57 5589
2017 Person with a disability 30 22 21 14 5 3 5 20 57 530
2017 Not a person with a disability 26 26 24 12 6 2 4 19 56 6587
2014 Person with a disability 30 26 24 9 5 3 4 15 59 605
2014 Not a person with a disability 27 27 25 12 5 2 3 17 57 8599
2011 Person with a disability 24 26 24 12 7 2 5 20 54 550
2011 Not a person with a disability 19 25 27 16 7 2 4 24 47 9383
2008 Person with a disability 22 26 28 15 6 1 3 22 50 455
2008 Not a person with a disability 17 25 29 17 7 2 3 25 44 8170

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 17 17 29 22 11 0 4 34 35 512
2018 Not a person with a disability 12 16 30 26 12 1 3 40 29 5576
2017 Person with a disability 19 15 23 24 10 2 7 37 37 524
2017 Not a person with a disability 12 17 27 24 12 2 6 39 31 6554
2014 Person with a disability 19 20 29 15 10 2 5 27 43 607
2014 Not a person with a disability 16 18 28 23 10 1 4 34 36 8582
2011 Person with a disability 14 16 27 23 12 2 7 37 33 548
2011 Not a person with a disability 11 16 28 25 13 1 5 41 29 9380
2008 Person with a disability 12 13 33 27 10 1 5 39 27 454
2008 Not a person with a disability 9 15 29 28 14 1 5 44 25 8161

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 45 23 18 6 7 1 1 13 69 510
2018 Not a person with a disability 33 27 22 10 6 1 1 17 61 5608
2017 Person with a disability 41 19 22 9 5 1 3 15 62 530
2017 Not a person with a disability 34 25 21 11 7 1 3 18 61 6579
2014 Person with a disability 37 30 17 7 5 2 2 12 70 604
2014 Not a person with a disability 32 26 22 11 5 1 2 16 61 8603
2011 Person with a disability 33 28 18 10 5 2 3 16 65 552
2011 Not a person with a disability 24 25 26 14 8 1 3 22 51 9398
2008 Person with a disability 28 24 25 13 6 1 2 20 55 456
2008 Not a person with a disability 18 25 28 17 9 1 3 27 44 8158

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 27 24 24 13 8 1 3 22 53 508
2018 Not a person with a disability 22 22 25 18 9 2 2 28 45 5583
2017 Person with a disability 26 20 24 16 7 2 4 25 49 527
2017 Not a person with a disability 19 20 26 19 10 3 4 30 42 6577
2014 Person with a disability 20 20 28 19 8 2 4 28 42 603
2014 Not a person with a disability 16 20 27 21 11 2 4 34 38 8603
2011 Person with a disability 22 21 24 15 8 2 7 25 48 545
2011 Not a person with a disability 15 20 26 20 12 2 4 35 38 9379
2008 Person with a disability 26 24 24 14 7 2 3 22 53 454
2008 Not a person with a disability 22 25 25 15 8 2 3 25 49 8177

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 36 25 22 9 5 1 3 14 63 512
2018 Not a person with a disability 26 26 28 11 6 2 2 17 54 5602
2017 Person with a disability 28 25 23 10 4 3 5 16 58 530
2017 Not a person with a disability 24 25 28 11 6 2 3 18 52 6580
2014 Person with a disability 32 23 24 10 5 2 3 16 58 606
2014 Not a person with a disability 24 26 29 11 5 2 3 17 53 8601

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 18 22 11 18 30 1 0 41 48 511
2018 Not a person with a disability 29 31 12 14 13 1 0 60 27 5598
2017 Person with a disability 21 20 11 19 28 0 1 41 48 531
2017 Not a person with a disability 29 29 12 15 13 1 0 59 28 6593
2014 Person with a disability 26 24 11 16 21 2 1 52 37 606
2014 Not a person with a disability 34 30 11 13 11 1 0 64 24 8615

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 21 33 16 18 13 0 0 54 31 511
2018 Not a person with a disability 31 40 13 10 6 0 0 71 16 5598
2017 Person with a disability 22 33 13 16 15 0 0 55 31 530
2017 Not a person with a disability 26 40 13 12 7 0 0 67 20 6601
2014 Person with a disability 25 38 13 13 10 1 0 63 24 607
2014 Not a person with a disability 30 43 12 10 6 0 0 73 15 8607

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 18 34 24 11 12 1 0 52 24 508
2018 Not a person with a disability 26 43 17 8 5 1 0 70 13 5605

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 18 28 23 13 15 2 0 47 29 514
2018 Not a person with a disability 26 36 22 6 5 3 1 65 12 5618
2017 Person with a disability 20 26 21 10 18 4 1 49 29 533
2017 Not a person with a disability 23 33 22 7 8 5 1 60 16 6595
2014 Person with a disability 25 27 21 9 13 3 1 55 23 606
2014 Not a person with a disability 31 34 18 5 5 5 1 69 11 8610

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 14 26 19 20 20 1 0 41 40 515
2018 Not a person with a disability 24 39 19 10 6 2 0 64 17 5613
2017 Person with a disability 15 28 20 16 19 2 0 44 36 532
2017 Not a person with a disability 22 38 19 10 8 2 0 62 18 6599
2014 Person with a disability 18 30 18 14 17 3 1 49 32 607
2014 Not a person with a disability 28 36 17 9 6 3 0 66 16 8617
2011 Person with a disability 16 28 18 15 19 3 0 46 35 549
2011 Not a person with a disability 23 37 18 9 9 3 0 62 19 9402

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 13 28 18 16 25 1 0 41 41 516
2018 Not a person with a disability 26 38 17 11 8 0 0 64 19 5602
2017 Person with a disability 18 28 13 16 24 0 0 46 40 530
2017 Not a person with a disability 24 37 15 12 11 0 0 61 23 6605
2014 Person with a disability 17 30 15 16 22 1 0 47 38 606
2014 Not a person with a disability 29 36 14 11 9 0 0 66 20 8615
2011 Person with a disability 20 28 15 16 21 0 0 48 36 542
2011 Not a person with a disability 28 39 15 9 9 0 0 67 18 9387
2008 Person with a disability 16 30 14 16 23 0 0 46 40 456
2008 Not a person with a disability 26 39 14 11 10 0 0 65 21 8197

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 9 22 17 19 29 2 2 32 50 512
2018 Not a person with a disability 14 31 20 14 15 3 2 48 31 5614
2017 Person with a disability 13 21 16 18 29 2 2 35 48 532
2017 Not a person with a disability 17 28 18 15 15 4 3 48 32 6600
2014 Person with a disability 20 24 17 16 18 3 2 47 36 607
2014 Not a person with a disability 23 30 17 13 11 3 2 56 26 8617

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 18 31 18 14 17 2 0 51 31 514
2018 Not a person with a disability 22 40 16 12 8 1 1 63 21 5628
2017 Person with a disability 22 31 14 12 17 2 1 55 30 530
2017 Not a person with a disability 26 39 14 10 7 2 1 67 18 6589
2014 Person with a disability 29 31 12 12 13 3 0 62 26 607
2014 Not a person with a disability 29 38 13 10 6 3 1 70 17 8615
2011 Person with a disability 27 31 11 12 14 4 1 61 28 549
2011 Not a person with a disability 30 37 13 10 7 3 1 69 17 9394
2008 Person with a disability 25 34 13 12 13 2 0 61 25 456
2008 Not a person with a disability 27 37 14 10 7 3 1 67 18 8190

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 9 27 19 21 22 1 0 37 44 516
2018 Not a person with a disability 17 35 24 13 11 1 0 53 23 5614

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 7 14 13 20 43 3 0 22 65 517
2018 Not a person with a disability 13 24 19 17 22 5 1 39 41 5624
2017 Person with a disability 9 17 11 20 37 4 1 27 61 531
2017 Not a person with a disability 14 22 17 19 21 6 2 39 43 6592
2014 Person with a disability 11 16 11 18 38 4 0 29 59 607
2014 Not a person with a disability 12 23 17 18 22 7 2 38 43 8617
2011 Person with a disability 9 18 14 21 32 5 1 29 56 551
2011 Not a person with a disability 12 22 16 18 20 8 2 39 43 9411

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Person with a disability 43 57 516
2018 Not a person with a disability 20 80 5644

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 57 220
2018 Not a person with a disability 53 1098

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 78 220
2018 Not a person with a disability 65 1098

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 7 220
2018 Not a person with a disability 9 1098

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 5 220
2018 Not a person with a disability 5 1098

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 5 220
2018 Not a person with a disability 3 1098

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 18 220
2018 Not a person with a disability 19 1098

Question 49g. From whom did you experience harassment on the job? Other
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 4 220
2018 Not a person with a disability 2 1098

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 47 221
2018 Not a person with a disability 41 1098

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 46 221
2018 Not a person with a disability 38 1098

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 Person with a disability 63 221
2018 Not a person with a disability 47 1098

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 48 221
2018 Not a person with a disability 41 1098

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 44 221
2018 Not a person with a disability 34 1098

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 58 221
2018 Not a person with a disability 55 1098

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 44 221
2018 Not a person with a disability 40 1098

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 3 221
2018 Not a person with a disability 3 1098

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 13 221
2018 Not a person with a disability 11 1098

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 14 221
2018 Not a person with a disability 12 1098

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 68 221
2018 Not a person with a disability 54 1098

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 30 221
2018 Not a person with a disability 29 1098

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 19 221
2018 Not a person with a disability 14 1098

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 49 220
2018 Not a person with a disability 51 1104

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 31 220
2018 Not a person with a disability 27 1104

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 4 220
2018 Not a person with a disability 7 1104

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 Person with a disability 32 220
2018 Not a person with a disability 22 1104

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 11 220
2018 Not a person with a disability 9 1104

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 17 220
2018 Not a person with a disability 11 1104

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 12 220
2018 Not a person with a disability 15 1104

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 13 220
2018 Not a person with a disability 11 1104

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 26 220
2018 Not a person with a disability 27 1104

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 7 183
2018 Not a person with a disability 9 984

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 9 183
2018 Not a person with a disability 15 984

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 8 183
2018 Not a person with a disability 9 984

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 6 183
2018 Not a person with a disability 6 984

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 9 183
2018 Not a person with a disability 8 984

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 9 183
2018 Not a person with a disability 8 984

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 5 183
2018 Not a person with a disability 7 984

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 13 183
2018 Not a person with a disability 10 984

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 14 183
2018 Not a person with a disability 7 984

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 44 183
2018 Not a person with a disability 36 984

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 11 183
2018 Not a person with a disability 9 984

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 57 183
2018 Not a person with a disability 47 984

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 70 183
2018 Not a person with a disability 62 984

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 4 183
2018 Not a person with a disability 5 984

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 12 183
2018 Not a person with a disability 12 984

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 6 14 19 15 35 10 1 22 57 513
2018 Not a person with a disability 11 17 24 13 16 16 4 34 36 5631
2017 Person with a disability 8 12 16 14 36 11 3 23 58 533
2017 Not a person with a disability 10 16 23 11 15 19 6 35 35 6607
2014 Person with a disability 6 11 21 14 28 16 4 21 52 605
2014 Not a person with a disability 11 17 23 10 12 22 6 38 30 8613

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 9 21 19 16 31 4 0 31 49 515
2018 Not a person with a disability 17 29 23 13 13 6 1 48 27 5631
2017 Person with a disability 12 21 17 15 30 5 0 34 47 533
2017 Not a person with a disability 16 27 23 12 13 8 1 47 28 6596
2014 Person with a disability 10 21 19 15 26 8 0 34 45 607
2014 Not a person with a disability 16 26 23 10 10 12 1 49 23 8611
2011 Person with a disability 18 28 17 17 16 4 0 48 34 550
2011 Not a person with a disability 22 36 19 9 7 5 0 62 17 9416

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Person with a disability 39 61 512
2018 Not a person with a disability 12 88 5632

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 39 196
2018 Not a person with a disability 34 631

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 84 196
2018 Not a person with a disability 78 631

Question 56c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 2 196
2018 Not a person with a disability 3 631

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 3 196
2018 Not a person with a disability 4 631

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 5 196
2018 Not a person with a disability 4 631

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 9 196
2018 Not a person with a disability 16 631

Question 56g. From whom did you experience discrimination on the job? Other
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 7 196
2018 Not a person with a disability 11 631

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 10 196
2018 Not a person with a disability 30 627

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 8 196
2018 Not a person with a disability 22 627

Question 57c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 9 196
2018 Not a person with a disability 19 627

Question 57d. Please indicate the type of discrimination you experienced. Religion
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 3 196
2018 Not a person with a disability 7 627

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 21 196
2018 Not a person with a disability 19 627

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 25 196
2018 Not a person with a disability 41 627

Question 57g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 5 196
2018 Not a person with a disability 4 627

Question 57i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 8 196
2018 Not a person with a disability 11 627

Question 57j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 15 196
2018 Not a person with a disability 27 627

Question 57l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 71 196
2018 Not a person with a disability 4 627

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 10 196
2018 Not a person with a disability 15 627

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 36 196
2018 Not a person with a disability 30 631

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 23 196
2018 Not a person with a disability 13 631

Question 58c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 4 196
2018 Not a person with a disability 4 631

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 Person with a disability 34 196
2018 Not a person with a disability 17 631

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 5 196
2018 Not a person with a disability 3 631

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 12 196
2018 Not a person with a disability 9 631

Question 58g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 9 196
2018 Not a person with a disability 9 631

Question 58h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 9 196
2018 Not a person with a disability 7 631

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 37 196
2018 Not a person with a disability 52 631

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 6 173
2018 Not a person with a disability 5 573

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 8 173
2018 Not a person with a disability 11 573

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 3 173
2018 Not a person with a disability 3 573

Question 59e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 4 173
2018 Not a person with a disability 2 573

Question 59f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 3 173
2018 Not a person with a disability 2 573

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 3 173
2018 Not a person with a disability 4 573

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 12 173
2018 Not a person with a disability 9 573

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 12 173
2018 Not a person with a disability 6 573

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 39 173
2018 Not a person with a disability 27 573

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 11 173
2018 Not a person with a disability 9 573

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 57 173
2018 Not a person with a disability 41 573

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 5 173
2018 Not a person with a disability 2 573

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 68 173
2018 Not a person with a disability 68 573

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 5 173
2018 Not a person with a disability 5 573

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 15 173
2018 Not a person with a disability 13 573

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 6 12 26 14 28 11 2 21 49 516
2018 Not a person with a disability 12 18 29 7 9 20 4 40 21 5620
2017 Person with a disability 7 14 22 13 25 17 3 26 47 533
2017 Not a person with a disability 12 18 26 6 8 25 6 43 19 6608
2014 Person with a disability 6 12 25 9 26 19 4 23 45 607
2014 Not a person with a disability 12 17 25 6 6 28 6 44 17 8613

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 10 20 23 15 28 5 1 31 45 515
2018 Not a person with a disability 19 29 26 8 9 9 1 52 19 5614
2017 Person with a disability 14 18 22 13 23 9 0 36 40 533
2017 Not a person with a disability 19 29 24 7 8 12 2 56 17 6591
2014 Person with a disability 11 19 21 11 25 11 1 34 42 607
2014 Not a person with a disability 19 27 23 7 6 16 2 56 16 8607
2011 Person with a disability 20 31 15 13 14 6 0 54 29 549
2011 Not a person with a disability 27 37 18 6 4 7 0 70 11 9393
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 28 32 14 8 16 1 0 61 25 512
2018 Not a person with a disability 42 29 13 7 9 1 0 72 16 5565
2017 Person with a disability 33 27 14 8 16 2 0 61 25 532
2017 Not a person with a disability 40 28 14 7 9 2 0 69 17 6594

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 16 34 21 14 14 1 0 50 28 517
2018 Not a person with a disability 23 41 18 10 7 1 0 65 17 5623
2017 Person with a disability 17 35 16 13 16 2 0 54 30 532
2017 Not a person with a disability 19 41 18 11 9 2 0 62 20 6599

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 7 17 17 19 39 2 0 24 59 515
2018 Not a person with a disability 14 30 18 20 17 1 0 44 38 5629
2017 Person with a disability 8 18 14 21 37 1 0 27 59 532
2017 Not a person with a disability 9 30 19 21 20 2 0 39 41 6597

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 22 22 19 12 24 0 1 45 36 517
2018 Not a person with a disability 25 26 21 12 15 0 1 51 28 5624
2017 Person with a disability 24 23 21 11 19 0 1 48 31 531
2017 Not a person with a disability 25 27 20 12 14 0 2 53 26 6585

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 19 24 25 16 16 0 0 43 32 515
2018 Not a person with a disability 17 27 26 17 12 0 0 44 29 5620
2017 Person with a disability 19 22 25 18 14 0 2 41 33 533
2017 Not a person with a disability 18 26 25 16 14 0 1 45 30 6595

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 24 26 21 13 12 1 3 52 26 509
2018 Not a person with a disability 24 29 22 12 9 0 2 55 22 5572
2017 Person with a disability 24 26 22 13 10 0 5 53 25 532
2017 Not a person with a disability 26 27 21 12 10 1 4 55 23 6575

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 12 14 18 18 35 1 0 27 54 516
2018 Not a person with a disability 12 17 23 20 27 0 1 29 48 5609
2017 Person with a disability 12 16 17 20 32 1 2 29 53 530
2017 Not a person with a disability 12 16 20 21 29 1 1 28 51 6589

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 42 24 12 5 8 1 8 72 14 511
2018 Not a person with a disability 39 25 16 8 6 0 5 68 15 5610
2017 Person with a disability 38 20 14 5 6 2 16 70 13 528
2017 Not a person with a disability 38 24 16 7 6 1 8 68 14 6587

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 20 21 20 14 24 0 1 42 38 516
2018 Not a person with a disability 21 25 23 14 16 0 1 46 30 5604
2017 Person with a disability 21 23 22 17 16 0 1 44 33 532
2017 Not a person with a disability 20 26 24 15 14 0 1 47 29 6560

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 15 22 25 18 19 1 0 37 37 519
2018 Not a person with a disability 18 32 26 14 9 0 1 50 24 5614
2017 Person with a disability 13 24 25 20 15 1 2 39 36 532
2017 Not a person with a disability 18 28 24 16 11 1 1 47 28 6561

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 13 21 25 18 21 1 1 34 40 518
2018 Not a person with a disability 15 27 26 18 13 0 1 42 31 5613
2017 Person with a disability 15 23 21 19 20 1 2 39 40 533
2017 Not a person with a disability 16 26 24 18 14 1 1 42 33 6559

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 14 22 23 18 22 0 1 37 40 516
2018 Not a person with a disability 20 27 24 15 12 0 1 48 28 5609
2017 Person with a disability 17 21 25 16 17 1 2 40 35 533
2017 Not a person with a disability 21 27 22 15 12 1 1 49 28 6568

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 22 24 21 15 16 0 1 47 32 515
2018 Not a person with a disability 22 29 23 15 11 0 1 51 26 5587
2017 Person with a disability 20 28 22 12 13 1 3 50 27 529
2017 Not a person with a disability 23 28 22 14 10 1 2 53 25 6556

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 34 22 18 10 14 0 2 58 24 517
2018 Not a person with a disability 42 27 16 8 6 0 1 70 14 5582
2017 Person with a disability 31 24 18 13 10 0 2 57 24 532
2017 Not a person with a disability 43 26 16 8 5 0 2 71 13 6601

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 31 16 14 12 24 1 2 48 37 515
2018 Not a person with a disability 59 18 9 4 4 1 5 82 9 5590

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 31 18 14 12 21 1 1 51 35 518
2018 Not a person with a disability 56 18 10 6 7 1 3 77 13 5607
2017 Person with a disability 35 21 13 13 16 1 2 57 29 532
2017 Not a person with a disability 60 18 9 5 5 1 3 80 11 6590

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 33 30 19 9 8 0 1 64 17 510
2018 Not a person with a disability 44 32 14 5 4 0 1 77 9 5616
2017 Person with a disability 37 32 14 9 7 0 2 70 16 531
2017 Not a person with a disability 45 31 13 6 3 0 1 78 9 6598

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 26 20 17 16 21 0 0 46 37 513
2018 Not a person with a disability 42 24 15 9 8 0 1 67 17 5593
2017 Person with a disability 32 22 15 14 15 1 1 55 30 530
2017 Not a person with a disability 47 23 12 8 7 1 2 72 16 6594

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 42 8 6 2 3 0 38 83 8 504
2018 Not a person with a disability 49 12 6 2 1 0 28 86 5 5567
2017 Person with a disability 40 13 4 3 2 0 37 86 7 531
2017 Not a person with a disability 49 12 5 2 2 0 29 87 6 6589

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 51 22 12 4 5 0 7 78 9 510
2018 Not a person with a disability 53 25 11 4 2 0 4 82 6 5574
2017 Person with a disability 50 24 8 4 3 1 10 83 8 527
2017 Not a person with a disability 55 23 10 4 2 1 6 83 7 6560

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 50 19 10 6 11 0 4 72 18 511
2018 Not a person with a disability 69 16 6 2 3 0 3 89 5 5605
2017 Person with a disability 46 18 11 7 9 1 7 70 18 531
2017 Not a person with a disability 64 19 6 3 3 1 4 87 6 6599

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 33 28 20 8 8 0 3 63 16 510
2018 Not a person with a disability 47 29 14 5 2 0 2 79 7 5602
2017 Person with a disability 36 29 15 10 6 1 3 68 16 533
2017 Not a person with a disability 48 30 12 4 2 0 3 81 6 6586

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 6 16 38 24 16 0 0 22 40 519
2018 Not a person with a disability 11 30 38 16 6 0 0 41 22 5649
2017 Person with a disability 6 19 37 20 17 0 1 25 37 532
2017 Not a person with a disability 9 27 38 16 8 0 0 37 25 6608

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 24 30 30 10 6 0 0 16 54 507
2018 Not a person with a disability 12 22 39 19 8 0 0 27 34 5582
2017 Person with a disability 22 28 33 10 5 1 0 15 51 531
2017 Not a person with a disability 11 23 39 19 8 0 0 27 34 6592
Top of Page

Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 31 28 18 8 11 3 1 32 68 518
2018 Not a person with a disability 35 28 17 8 8 3 1 36 64 5648
2017 Person with a disability 42 21 16 6 8 6 1 45 55 533
2017 Not a person with a disability 36 27 16 7 6 6 1 39 61 6607

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 25 337
2018 Not a person with a disability 19 3443
2017 Person with a disability 23 265
2017 Not a person with a disability 18 3674

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 30 337
2018 Not a person with a disability 30 3443
2017 Person with a disability 32 265
2017 Not a person with a disability 28 3674

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 31 337
2018 Not a person with a disability 26 3443
2017 Person with a disability 27 265
2017 Not a person with a disability 22 3674

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 44 337
2018 Not a person with a disability 53 3443
2017 Person with a disability 45 265
2017 Not a person with a disability 55 3674

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 13 337
2018 Not a person with a disability 6 3443
2017 Person with a disability 10 265
2017 Not a person with a disability 5 3674

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 29 337
2018 Not a person with a disability 30 3443

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 30 337
2018 Not a person with a disability 25 3443
2017 Person with a disability 33 265
2017 Not a person with a disability 29 3674

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 Person with a disability 9 40 15 12 3 21 316
2018 Not a person with a disability 8 50 18 10 4 11 3211
2017 Person with a disability 8 48 14 11 5 15 259
2017 Not a person with a disability 10 59 15 7 3 7 3577

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Person with a disability 42 58 332
2018 Not a person with a disability 43 57 3406

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 45 12 10 9 15 1 9 63 27 515
2018 Not a person with a disability 48 14 11 8 9 1 8 69 18 5618

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 8 18 14 21 32 1 6 27 57 335
2018 Not a person with a disability 10 22 18 17 25 2 7 35 45 3426
2017 Person with a disability 6 17 17 14 34 1 11 26 55 270
2017 Not a person with a disability 10 22 18 16 23 2 10 35 44 3707

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 6 12 16 15 33 2 15 22 59 331
2018 Not a person with a disability 6 16 18 15 28 3 15 27 52 3427
2017 Person with a disability 3 11 18 16 29 3 20 18 58 267
2017 Not a person with a disability 5 15 18 14 25 4 19 26 50 3701
Report a problem or mistake on this page
Date modified: