2018 Public Service Employee Survey Results by Theme for Canada Border Services Agency by Question 87. Are you an Aboriginal person?

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 22 37 12 14 14 0 0 59 29 251
2018 Non-Aboriginal 25 42 13 11 9 0 0 66 20 5846
2017 Aboriginal 23 38 15 13 11 0 0 61 24 274
2017 Non-Aboriginal 24 42 13 12 10 0 0 66 21 6874
2014 Aboriginal 25 37 13 11 14 0 0 62 25 335
2014 Non-Aboriginal 25 43 13 11 8 0 0 68 19 8902
2011 Aboriginal 31 36 13 11 8 0 0 68 20 335
2011 Non-Aboriginal 30 41 12 10 7 0 0 70 17 9651
2008 Aboriginal 30 39 12 8 10 0 0 70 18 274
2008 Non-Aboriginal 31 42 12 9 6 0 0 73 15 8311

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 16 25 19 18 22 0 0 41 40 251
2018 Non-Aboriginal 17 33 16 17 17 0 0 50 35 5844
2017 Aboriginal 15 22 17 19 27 0 0 37 46 274
2017 Non-Aboriginal 16 30 16 17 21 0 0 46 38 6876

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 44 32 12 5 6 0 0 76 11 249
2018 Non-Aboriginal 44 37 10 5 3 0 0 81 9 5820
2017 Aboriginal 47 31 11 5 6 0 0 78 11 271
2017 Non-Aboriginal 44 36 11 5 3 0 0 81 9 6849
2014 Aboriginal 49 28 12 5 6 0 0 78 10 334
2014 Non-Aboriginal 53 31 10 3 3 0 0 84 6 8897
2011 Aboriginal 53 30 10 2 4 0 0 83 6 335
2011 Non-Aboriginal 53 33 9 3 2 0 0 86 5 9669

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 33 36 14 11 7 0 0 68 18 253
2018 Non-Aboriginal 31 41 14 8 5 0 0 73 13 5851
2017 Aboriginal 28 34 18 12 8 0 0 62 20 270
2017 Non-Aboriginal 29 41 14 9 6 0 0 70 15 6839
2014 Aboriginal 35 32 15 10 8 0 0 67 18 335
2014 Non-Aboriginal 33 40 13 7 6 0 0 74 13 8902
2011 Aboriginal 40 36 9 11 4 1 0 76 15 336
2011 Non-Aboriginal 37 41 10 7 4 0 0 79 11 9662
2008 Aboriginal 37 45 5 7 5 0 0 83 12 276
2008 Non-Aboriginal 39 44 9 6 3 0 0 82 9 8359

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 16 23 18 19 24 0 0 38 44 247
2018 Non-Aboriginal 16 27 22 17 17 0 0 43 35 5849
2017 Aboriginal 15 21 16 19 28 1 0 36 48 273
2017 Non-Aboriginal 15 26 20 18 20 1 0 41 38 6866
2014 Aboriginal 16 24 17 18 24 1 0 41 42 335
2014 Non-Aboriginal 17 31 19 17 16 1 0 48 33 8900
2011 Aboriginal 21 29 19 15 17 0 0 50 32 336
2011 Non-Aboriginal 20 34 20 13 11 1 0 55 24 9658

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 15 23 18 21 23 0 0 38 44 248
2018 Non-Aboriginal 15 29 20 19 17 0 0 44 36 5831
2017 Aboriginal 14 24 15 21 25 1 0 39 46 274
2017 Non-Aboriginal 14 27 18 20 19 0 0 42 40 6865
2014 Aboriginal 14 25 17 19 25 1 0 39 44 335
2014 Non-Aboriginal 16 31 18 18 16 0 0 47 35 8899
2011 Aboriginal 20 26 16 20 17 0 0 46 37 336
2011 Non-Aboriginal 19 36 18 15 12 0 0 55 27 9638
2008 Aboriginal 20 31 16 14 18 0 0 51 32 277
2008 Non-Aboriginal 20 38 16 15 11 0 0 58 25 8364

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 16 17 23 17 25 1 0 34 43 248
2018 Non-Aboriginal 19 23 20 18 18 3 0 43 37 5859
2017 Aboriginal 16 17 12 22 26 6 1 36 52 274
2017 Non-Aboriginal 17 23 18 17 21 4 0 41 40 6865
2014 Aboriginal 18 17 16 16 30 2 0 36 47 335
2014 Non-Aboriginal 19 24 19 17 17 4 0 45 35 8902
2011 Aboriginal 23 20 15 18 19 4 0 46 39 335
2011 Non-Aboriginal 23 26 18 14 13 5 0 52 29 9653
2008 Aboriginal 18 27 19 16 14 5 0 48 32 276
2008 Non-Aboriginal 23 29 18 15 11 5 1 55 27 8360
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 33 23 14 17 12 0 0 57 30 250
2018 Non-Aboriginal 33 31 14 10 10 1 0 66 20 5809
2017 Aboriginal 32 26 15 11 15 1 0 59 26 272
2017 Non-Aboriginal 31 32 15 11 9 2 1 64 21 6871
2014 Aboriginal 33 29 12 11 12 2 1 64 24 335
2014 Non-Aboriginal 32 32 15 10 9 2 1 65 19 8900
2011 Aboriginal 29 27 13 12 18 1 0 57 30 336
2011 Non-Aboriginal 32 31 15 10 10 2 1 64 20 9653
2008 Aboriginal 30 29 14 10 15 1 0 60 26 276
2008 Non-Aboriginal 31 30 14 11 9 3 0 64 21 8365

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 26 31 14 18 11 0 0 57 29 248
2018 Non-Aboriginal 31 33 13 12 10 0 0 65 22 5796
2017 Aboriginal 32 29 12 9 17 1 0 61 27 274
2017 Non-Aboriginal 30 33 13 13 10 1 0 64 23 6868
2014 Aboriginal 33 30 13 14 9 0 0 64 23 334
2014 Non-Aboriginal 30 34 13 12 9 1 0 65 22 8902
2011 Aboriginal 29 28 13 13 17 0 0 57 30 334
2011 Non-Aboriginal 29 35 13 12 10 1 0 64 23 9642
2008 Aboriginal 27 32 10 13 17 1 0 59 30 275
2008 Non-Aboriginal 29 33 13 13 11 1 1 63 24 8359

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 36 22 16 12 14 0 0 57 26 250
2018 Non-Aboriginal 35 29 14 11 11 0 0 64 22 5818
2017 Aboriginal 37 27 13 7 16 0 0 64 22 272
2017 Non-Aboriginal 36 28 14 10 10 0 0 65 21 6861
2014 Aboriginal 39 23 17 10 10 1 0 63 20 335
2014 Non-Aboriginal 36 30 14 10 10 0 0 66 20 8893

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 16 22 16 15 26 5 0 40 43 254
2018 Non-Aboriginal 15 26 19 16 19 5 0 44 36 5880
2017 Aboriginal 18 17 19 13 28 5 0 37 43 274
2017 Non-Aboriginal 14 25 19 16 20 6 0 42 38 6879
2014 Aboriginal 15 24 18 16 24 4 0 41 41 335
2014 Non-Aboriginal 15 27 19 15 18 7 0 45 35 8898
2011 Aboriginal 17 21 16 19 23 4 0 40 44 336
2011 Non-Aboriginal 16 26 19 14 17 7 0 45 34 9642

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 13 19 14 17 36 1 0 32 54 253
2018 Non-Aboriginal 12 22 17 20 27 2 0 35 48 5868
2017 Aboriginal 14 14 17 22 32 1 0 29 54 274
2017 Non-Aboriginal 11 22 16 20 29 2 0 33 50 6877
2014 Aboriginal 11 18 17 20 33 1 0 29 53 335
2014 Non-Aboriginal 11 22 18 21 25 2 0 35 47 8901
2011 Aboriginal 12 24 16 16 31 2 0 36 48 336
2011 Non-Aboriginal 13 26 19 17 22 2 0 40 41 9640
2008 Aboriginal 13 25 16 14 27 5 0 40 44 276
2008 Non-Aboriginal 15 28 18 17 20 2 0 44 38 8361

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 8 16 15 22 36 3 0 25 60 253
2018 Non-Aboriginal 9 18 19 23 29 3 0 27 54 5853
2017 Aboriginal 10 14 13 23 34 5 0 25 60 274
2017 Non-Aboriginal 8 17 18 23 30 4 0 26 56 6868
2014 Aboriginal 7 18 16 23 34 3 0 25 58 335
2014 Non-Aboriginal 7 19 18 24 28 4 0 27 54 8897
2011 Aboriginal 8 22 16 21 29 4 0 31 52 336
2011 Non-Aboriginal 8 24 20 22 21 5 0 33 46 9646
2008 Aboriginal 7 20 15 25 29 4 0 28 56 277
2008 Non-Aboriginal 8 23 19 24 21 5 0 33 47 8364

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 7 19 14 21 38 1 0 27 59 254
2018 Non-Aboriginal 8 21 16 23 29 2 0 30 53 5870
2017 Aboriginal 9 17 14 22 33 3 0 28 57 271
2017 Non-Aboriginal 8 22 16 21 30 3 0 31 53 6870
2014 Aboriginal 10 20 14 18 36 2 0 30 56 335
2014 Non-Aboriginal 8 23 17 23 26 2 0 32 50 8895
2011 Aboriginal 12 20 15 23 29 2 0 32 53 335
2011 Non-Aboriginal 9 29 18 22 20 3 0 39 43 9642
2008 Aboriginal 7 26 14 24 27 2 0 34 52 276
2008 Non-Aboriginal 10 31 17 23 17 2 0 42 40 8365
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 14 21 19 20 26 0 0 35 46 252
2018 Non-Aboriginal 16 30 17 18 19 0 0 46 37 5872
2017 Aboriginal 12 26 15 18 27 0 0 39 46 274
2017 Non-Aboriginal 14 30 16 19 20 0 0 45 39 6871
2014 Aboriginal 14 25 17 17 27 0 0 39 44 335
2014 Non-Aboriginal 14 30 17 19 19 0 0 45 38 8902
2011 Aboriginal 13 30 16 18 23 0 0 43 41 335
2011 Non-Aboriginal 15 33 17 17 17 0 0 49 35 9657

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 16 35 17 17 15 0 0 51 32 251
2018 Non-Aboriginal 20 38 16 16 10 0 0 58 26 5886
2017 Aboriginal 17 39 15 16 12 0 0 57 28 274
2017 Non-Aboriginal 19 39 16 16 10 0 0 58 26 6872

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 6 14 17 18 40 5 0 21 61 252
2018 Non-Aboriginal 8 17 17 20 29 7 2 27 54 5832
2017 Aboriginal 6 12 17 20 36 9 1 20 61 273
2017 Non-Aboriginal 7 15 16 22 28 10 2 25 57 6878
2014 Aboriginal 6 15 16 19 36 8 0 23 59 334
2014 Non-Aboriginal 7 17 18 21 27 9 1 27 53 8899

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 26 29 16 16 13 0 0 55 29 250
2018 Non-Aboriginal 28 33 15 13 11 0 0 62 24 5823
2017 Aboriginal 29 29 13 13 16 1 0 58 29 274
2017 Non-Aboriginal 26 35 14 13 11 1 0 62 24 6882
2014 Aboriginal 32 29 16 13 10 0 0 61 23 335
2014 Non-Aboriginal 28 35 14 12 10 0 0 63 22 8900
2011 Aboriginal 25 26 16 15 17 1 0 52 32 336
2011 Non-Aboriginal 26 34 14 14 12 0 0 61 26 9655
2008 Aboriginal 24 30 13 14 17 1 0 55 31 276
2008 Non-Aboriginal 24 34 15 14 12 1 0 59 27 8363

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 17 27 23 21 11 0 2 44 32 48
2018 Non-Aboriginal 19 31 18 17 11 1 4 52 29 1104
2017 Aboriginal 22 29 20 22 4 0 2 52 27 49
2017 Non-Aboriginal 18 34 18 16 10 1 2 54 27 1159
2014 Aboriginal 25 37 9 14 9 4 2 66 24 50
2014 Non-Aboriginal 23 35 16 14 8 2 2 60 23 1489

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 13 36 11 21 18 0 0 49 40 253
2018 Non-Aboriginal 13 41 12 21 13 0 0 53 34 5888
2017 Aboriginal 10 36 10 19 25 0 0 46 44 272
2017 Non-Aboriginal 12 32 13 23 20 0 0 44 43 6878
2014 Aboriginal 11 33 9 26 20 1 1 44 47 335
2014 Non-Aboriginal 12 32 14 23 18 0 0 45 42 8899
2011 Aboriginal 14 36 13 20 16 0 0 50 37 336
2011 Non-Aboriginal 15 39 14 18 13 0 1 54 31 9658
2008 Aboriginal 15 35 13 20 18 0 0 49 38 276
2008 Non-Aboriginal 16 40 14 18 12 0 1 56 30 8363

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 33 39 16 6 5 0 0 73 11 251
2018 Non-Aboriginal 36 40 11 8 5 0 0 76 13 5865
2017 Aboriginal 34 38 12 10 7 0 0 71 17 273
2017 Non-Aboriginal 35 39 12 8 5 0 0 74 14 6872
2014 Aboriginal 35 34 14 11 7 0 0 69 17 335
2014 Non-Aboriginal 36 39 12 8 5 0 0 75 13 8901
2011 Aboriginal 36 36 14 9 5 0 0 73 13 335
2011 Non-Aboriginal 39 37 12 7 5 0 0 76 12 9647
2008 Aboriginal 31 43 12 8 5 0 0 75 13 276
2008 Non-Aboriginal 35 42 11 7 5 0 0 77 11 8362

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 36 39 10 9 5 0 0 76 14 248
2018 Non-Aboriginal 38 41 9 7 4 0 0 79 12 5819
2017 Aboriginal 36 37 11 9 7 0 0 73 16 274
2017 Non-Aboriginal 39 40 10 7 5 0 0 79 11 6868
2014 Aboriginal 38 36 13 6 7 0 0 74 13 335
2014 Non-Aboriginal 40 40 9 7 5 0 0 79 12 8899
2011 Aboriginal 40 43 7 5 4 0 0 84 10 333
2011 Non-Aboriginal 39 42 9 6 4 0 0 81 10 9662
2008 Aboriginal 42 37 11 6 4 0 0 79 10 275
2008 Non-Aboriginal 37 45 9 5 4 0 0 82 9 8365

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 10 13 17 22 37 1 0 24 59 253
2018 Non-Aboriginal 9 22 18 22 27 1 0 32 50 5870
2017 Aboriginal 8 18 16 22 34 1 0 27 56 273
2017 Non-Aboriginal 9 21 16 24 28 2 0 30 53 6874
2014 Aboriginal 10 21 15 19 32 3 0 32 53 334
2014 Non-Aboriginal 10 22 18 22 26 2 0 33 49 8896
2011 Aboriginal 10 21 16 24 28 1 0 31 53 336
2011 Non-Aboriginal 11 26 19 20 22 2 0 38 43 9659
2008 Aboriginal 12 23 17 21 24 3 0 36 46 275
2008 Non-Aboriginal 12 30 19 19 17 1 0 43 37 8358

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 10 17 15 15 40 1 2 28 57 253
2018 Non-Aboriginal 11 22 16 20 30 1 1 33 51 5863
2017 Aboriginal 11 13 12 17 42 2 3 26 62 273
2017 Non-Aboriginal 10 20 14 20 32 2 2 31 54 6873
2014 Aboriginal 10 21 12 18 35 1 2 32 55 333
2014 Non-Aboriginal 11 22 15 20 29 2 2 34 51 8902
2011 Aboriginal 9 23 15 23 29 0 1 32 52 335
2011 Non-Aboriginal 12 27 16 19 24 1 1 40 44 9654
2008 Aboriginal 14 33 15 18 20 1 0 47 38 275
2008 Non-Aboriginal 16 35 14 17 15 1 1 53 32 8357

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 15 32 9 17 27 0 0 47 44 253
2018 Non-Aboriginal 18 34 15 17 17 0 0 51 34 5837
2017 Aboriginal 13 35 10 21 21 0 0 48 42 271
2017 Non-Aboriginal 16 34 14 18 17 0 0 51 35 6843
2014 Aboriginal 13 32 9 19 27 0 0 45 46 335
2014 Non-Aboriginal 14 34 15 18 18 0 0 49 36 8905
2011 Aboriginal 17 33 15 15 21 0 0 49 36 333
2011 Non-Aboriginal 20 35 14 16 15 0 0 55 30 9650

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 17 33 11 15 23 0 0 50 39 252
2018 Non-Aboriginal 20 31 17 15 16 0 0 51 32 5806
2017 Aboriginal 18 26 14 20 21 0 0 44 42 271
2017 Non-Aboriginal 20 30 18 17 16 0 0 50 33 6845
2014 Aboriginal 17 29 14 19 20 1 0 47 39 335
2014 Non-Aboriginal 19 32 17 15 16 0 0 51 32 8897

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 19 26 18 20 17 0 0 45 37 250
2018 Non-Aboriginal 20 32 19 16 13 0 0 52 29 5833
2017 Aboriginal 18 31 12 16 21 1 0 50 38 269
2017 Non-Aboriginal 19 33 18 17 13 0 0 52 30 6843
2014 Aboriginal 21 27 17 17 18 0 0 48 35 334
2014 Non-Aboriginal 19 35 18 15 13 0 0 53 28 8899
2011 Aboriginal 29 31 14 13 12 1 0 60 26 335
2011 Non-Aboriginal 27 39 16 11 6 1 0 66 18 9637

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 9 26 22 16 25 2 0 36 42 253
2018 Non-Aboriginal 10 28 25 17 17 2 0 39 35 5872
2017 Aboriginal 10 21 22 20 26 1 0 31 46 271
2017 Non-Aboriginal 9 26 23 19 18 4 0 37 39 6870

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 23 33 16 15 13 0 0 56 29 252
2018 Non-Aboriginal 28 33 14 13 12 0 0 61 25 5875
2017 Aboriginal 22 29 13 14 21 0 0 52 35 274
2017 Non-Aboriginal 26 31 13 13 16 0 0 57 29 6872
2014 Aboriginal 22 31 12 17 17 0 0 54 34 335
2014 Non-Aboriginal 25 31 15 14 14 0 1 57 29 8897
2011 Aboriginal 22 37 12 12 17 0 0 59 29 336
2011 Non-Aboriginal 28 34 13 12 11 0 1 63 24 9657

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 32 31 21 9 7 0 0 63 16 254
2018 Non-Aboriginal 35 33 17 8 5 0 1 70 13 5879
2017 Aboriginal 32 31 21 7 5 1 3 65 13 274
2017 Non-Aboriginal 37 34 16 7 4 0 2 73 11 6879
2014 Aboriginal 30 33 17 12 6 0 2 64 18 335
2014 Non-Aboriginal 33 33 19 8 5 0 1 67 13 8904
2011 Aboriginal 33 32 20 7 7 0 1 66 14 336
2011 Non-Aboriginal 34 35 18 7 4 0 2 70 12 9648
2008 Aboriginal 31 31 24 9 4 0 0 63 13 276
2008 Non-Aboriginal 30 38 20 7 4 0 1 68 11 8360

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Aboriginal 32 31 38 254
2018 Non-Aboriginal 29 35 36 5889
2017 Aboriginal 30 33 37 273
2017 Non-Aboriginal 29 35 37 6870
2014 Aboriginal 31 32 38 334
2014 Non-Aboriginal 27 37 36 8900
2011 Aboriginal 32 35 34 336
2011 Non-Aboriginal 29 38 33 9672

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 Aboriginal 13 40 24 16 3 3 82
2018 Non-Aboriginal 18 30 35 6 6 5 1713
2017 Aboriginal 14 27 35 11 6 6 81
2017 Non-Aboriginal 16 25 38 9 6 6 2009
2014 Aboriginal 9 31 36 13 9999 11 105
2014 Non-Aboriginal 13 38 32 8 9999 8 2490
2011 Aboriginal 11 48 31 3 9999 7 106
2011 Non-Aboriginal 17 42 28 7 9999 6 2855
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 30 33 15 11 10 0 0 64 21 253
2018 Non-Aboriginal 30 42 13 9 6 0 0 71 16 5860
2017 Aboriginal 25 36 14 10 14 0 0 62 24 274
2017 Non-Aboriginal 26 39 14 11 9 1 0 65 20 6866
2014 Aboriginal 24 36 14 10 15 1 0 61 25 335
2014 Non-Aboriginal 27 38 15 10 8 1 0 66 19 8898
2011 Aboriginal 25 39 16 9 11 1 0 65 20 335
2011 Non-Aboriginal 27 41 15 10 7 1 0 68 17 9665
2008 Aboriginal 34 36 13 7 9 0 0 70 16 276
2008 Non-Aboriginal 35 39 13 7 5 1 0 74 12 8352

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 15 31 21 19 13 0 0 46 32 252
2018 Non-Aboriginal 14 37 21 17 12 1 0 50 29 5859
2017 Aboriginal 18 29 19 14 18 1 0 48 32 274
2017 Non-Aboriginal 15 35 20 16 13 1 0 51 29 6865
2014 Aboriginal 18 32 21 14 14 2 0 51 28 334
2014 Non-Aboriginal 17 38 20 12 10 1 0 57 23 8905
2011 Aboriginal 21 37 15 15 10 1 0 59 26 335
2011 Non-Aboriginal 22 41 17 11 8 1 0 64 19 9655

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 18 29 35 13 4 0 1 17 48 252
2018 Non-Aboriginal 18 31 31 13 5 1 1 19 50 5850
2017 Aboriginal 23 29 29 10 4 2 4 15 54 273
2017 Non-Aboriginal 19 28 32 12 6 1 2 18 49 6849
2014 Aboriginal 19 32 33 12 2 1 1 14 53 334
2014 Non-Aboriginal 19 31 31 12 5 1 2 17 51 8893
2011 Aboriginal 20 31 27 15 4 1 2 20 52 335
2011 Non-Aboriginal 15 29 33 14 6 1 2 21 46 9633
2008 Aboriginal 13 29 34 14 7 1 1 22 43 275
2008 Non-Aboriginal 12 28 35 16 6 1 2 23 41 8347

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 26 32 22 14 5 0 1 19 58 252
2018 Non-Aboriginal 26 27 25 13 7 1 1 20 55 5834
2017 Aboriginal 26 26 28 9 7 1 3 17 54 274
2017 Non-Aboriginal 25 27 25 12 7 2 2 19 55 6846
2014 Aboriginal 26 28 26 13 4 1 2 18 55 335
2014 Non-Aboriginal 25 28 26 12 6 2 2 18 55 8890
2011 Aboriginal 22 28 23 14 9 2 1 23 53 335
2011 Non-Aboriginal 19 25 27 15 9 2 2 25 46 9641
2008 Aboriginal 17 27 25 17 12 0 2 29 45 276
2008 Non-Aboriginal 18 25 29 16 8 1 2 26 44 8335

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 28 28 23 12 5 1 3 18 58 251
2018 Non-Aboriginal 27 27 24 11 6 2 2 18 57 5828
2017 Aboriginal 27 26 23 13 6 2 4 19 57 273
2017 Non-Aboriginal 26 26 24 12 6 2 4 19 56 6858
2014 Aboriginal 27 24 25 14 5 1 3 19 54 334
2014 Non-Aboriginal 27 27 25 11 5 2 3 17 57 8883
2011 Aboriginal 25 23 25 15 7 2 4 23 51 335
2011 Non-Aboriginal 20 25 27 16 7 2 4 24 48 9623
2008 Aboriginal 18 23 33 16 8 1 2 24 42 275
2008 Non-Aboriginal 18 25 29 17 7 2 3 25 44 8339

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 12 15 33 28 8 1 2 37 29 251
2018 Non-Aboriginal 12 16 30 26 12 1 3 39 29 5816
2017 Aboriginal 11 17 26 28 10 2 7 41 31 269
2017 Non-Aboriginal 13 16 27 24 12 2 6 39 32 6822
2014 Aboriginal 16 17 24 25 12 2 4 39 35 334
2014 Non-Aboriginal 16 18 28 22 10 1 4 34 36 8868
2011 Aboriginal 16 14 28 26 12 0 4 39 31 335
2011 Non-Aboriginal 11 16 28 25 13 1 5 41 29 9620
2008 Aboriginal 9 15 28 28 16 1 3 46 25 274
2008 Non-Aboriginal 9 15 29 28 13 1 5 44 25 8329

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 39 24 21 10 3 0 2 14 65 249
2018 Non-Aboriginal 34 26 22 10 6 1 1 17 61 5847
2017 Aboriginal 39 21 20 12 4 1 3 16 63 273
2017 Non-Aboriginal 34 25 21 10 7 1 3 18 61 6850
2014 Aboriginal 35 27 20 11 5 1 2 16 64 335
2014 Non-Aboriginal 33 27 22 10 5 1 2 16 61 8885
2011 Aboriginal 32 27 21 14 5 1 1 19 60 336
2011 Non-Aboriginal 24 25 26 13 7 1 3 22 52 9640
2008 Aboriginal 25 23 29 13 7 2 1 21 49 276
2008 Non-Aboriginal 19 25 27 17 9 1 3 27 45 8326

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 27 19 27 15 8 2 2 23 49 251
2018 Non-Aboriginal 22 22 25 18 9 2 2 28 46 5817
2017 Aboriginal 20 18 25 21 10 2 4 33 41 272
2017 Non-Aboriginal 20 20 25 18 10 3 4 30 43 6846
2014 Aboriginal 18 21 25 20 9 1 5 31 42 334
2014 Non-Aboriginal 16 20 27 21 11 2 4 34 38 8885
2011 Aboriginal 20 26 22 20 9 1 2 30 48 334
2011 Non-Aboriginal 15 20 26 20 12 3 5 34 38 9615
2008 Aboriginal 25 29 22 13 8 1 2 22 56 276
2008 Non-Aboriginal 22 25 25 15 8 2 3 25 49 8343

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 31 25 26 10 7 0 1 17 57 252
2018 Non-Aboriginal 26 26 27 11 6 2 2 17 55 5839
2017 Aboriginal 28 24 29 9 4 2 5 14 55 274
2017 Non-Aboriginal 25 25 28 11 6 2 3 18 53 6848
2014 Aboriginal 28 22 29 14 2 2 3 17 52 334
2014 Non-Aboriginal 25 26 28 11 5 2 3 17 53 8886

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 22 26 16 17 19 0 0 48 36 251
2018 Non-Aboriginal 28 30 12 15 14 1 0 59 29 5836
2017 Aboriginal 23 24 14 15 24 1 0 47 39 274
2017 Non-Aboriginal 29 29 12 15 14 1 1 58 30 6864
2014 Aboriginal 29 26 13 15 16 1 0 55 31 335
2014 Non-Aboriginal 34 30 11 13 12 1 0 64 25 8899

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 27 37 13 14 9 0 0 64 23 253
2018 Non-Aboriginal 31 39 13 11 7 0 0 70 17 5833
2017 Aboriginal 22 35 14 14 15 0 0 57 29 272
2017 Non-Aboriginal 26 40 13 13 7 0 0 67 20 6872
2014 Aboriginal 27 37 13 13 10 0 0 63 23 334
2014 Non-Aboriginal 30 43 12 10 6 0 0 72 16 8893

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 18 40 22 10 9 0 0 58 20 252
2018 Non-Aboriginal 26 42 18 8 5 1 0 68 13 5839

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 23 30 23 12 10 2 0 54 22 250
2018 Non-Aboriginal 26 35 22 7 6 3 1 64 13 5860
2017 Aboriginal 24 28 20 7 16 3 1 55 24 274
2017 Non-Aboriginal 23 33 22 7 8 5 1 59 17 6867
2014 Aboriginal 26 32 19 9 9 5 0 61 19 335
2014 Non-Aboriginal 31 33 18 6 6 5 1 69 12 8894

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 20 29 22 17 9 2 0 50 27 249
2018 Non-Aboriginal 23 39 19 10 7 2 0 63 18 5858
2017 Aboriginal 20 31 16 15 16 2 0 52 31 273
2017 Non-Aboriginal 22 38 19 10 8 2 0 61 19 6872
2014 Aboriginal 24 34 17 12 11 3 0 60 23 335
2014 Non-Aboriginal 28 36 17 9 7 3 0 65 16 8902
2011 Aboriginal 19 31 18 15 15 1 0 51 30 335
2011 Non-Aboriginal 22 37 18 10 10 3 0 61 20 9642

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 21 32 17 14 16 0 0 53 30 250
2018 Non-Aboriginal 25 37 17 11 9 0 0 62 21 5846
2017 Aboriginal 19 31 16 13 20 0 0 51 33 273
2017 Non-Aboriginal 24 37 15 12 12 0 0 61 24 6876
2014 Aboriginal 27 30 15 11 15 1 0 57 27 334
2014 Non-Aboriginal 28 36 14 11 10 0 0 65 21 8900
2011 Aboriginal 25 33 18 9 15 0 0 58 24 335
2011 Non-Aboriginal 27 39 15 10 9 0 0 66 19 9619
2008 Aboriginal 22 33 14 14 15 0 0 56 30 276
2008 Non-Aboriginal 26 38 14 11 10 0 0 64 21 8365

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 12 26 23 17 19 2 1 39 37 254
2018 Non-Aboriginal 14 31 20 15 16 3 2 47 32 5849
2017 Aboriginal 15 22 20 17 21 3 1 39 40 274
2017 Non-Aboriginal 17 28 18 15 16 3 3 48 34 6871
2014 Aboriginal 20 26 19 17 15 2 1 47 33 335
2014 Non-Aboriginal 23 30 17 13 12 3 2 56 26 8902

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 24 29 18 17 11 1 0 53 28 253
2018 Non-Aboriginal 21 40 16 12 9 1 1 62 21 5867
2017 Aboriginal 26 33 14 11 13 3 0 61 25 273
2017 Non-Aboriginal 26 39 14 10 8 2 1 67 19 6860
2014 Aboriginal 27 38 11 14 8 2 1 67 22 335
2014 Non-Aboriginal 29 38 13 10 7 3 1 69 18 8900
2011 Aboriginal 31 33 12 10 10 2 1 66 22 334
2011 Non-Aboriginal 29 36 13 10 8 3 1 68 18 9634
2008 Aboriginal 29 29 13 14 13 1 1 60 27 276
2008 Non-Aboriginal 27 37 14 10 7 3 1 67 18 8357

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 15 28 26 17 14 0 0 43 31 250
2018 Non-Aboriginal 17 35 23 13 12 1 0 52 25 5857

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 12 17 16 23 30 2 0 30 54 253
2018 Non-Aboriginal 12 23 19 17 23 5 1 37 43 5864
2017 Aboriginal 13 13 14 24 31 3 2 27 58 274
2017 Non-Aboriginal 13 22 16 19 22 6 2 38 44 6862
2014 Aboriginal 14 17 15 21 27 5 2 33 51 335
2014 Non-Aboriginal 12 23 16 18 23 7 2 38 44 8902
2011 Aboriginal 12 19 13 22 28 4 1 33 53 336
2011 Non-Aboriginal 12 22 16 18 21 8 2 38 43 9650

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Aboriginal 32 68 254
2018 Non-Aboriginal 22 78 5884

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Aboriginal 51 80
2018 Non-Aboriginal 54 1240

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Aboriginal 70 80
2018 Non-Aboriginal 67 1240

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 Aboriginal 13 80
2018 Non-Aboriginal 8 1240

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 Aboriginal 9 80
2018 Non-Aboriginal 5 1240

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 Aboriginal 6 80
2018 Non-Aboriginal 3 1240

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 Aboriginal 22 80
2018 Non-Aboriginal 19 1240

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 Aboriginal 49 81
2018 Non-Aboriginal 41 1240

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 Aboriginal 36 81
2018 Non-Aboriginal 39 1240

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 Aboriginal 54 81
2018 Non-Aboriginal 50 1240

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 Aboriginal 44 81
2018 Non-Aboriginal 42 1240

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 Aboriginal 39 81
2018 Non-Aboriginal 35 1240

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 Aboriginal 60 81
2018 Non-Aboriginal 55 1240

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 Aboriginal 43 81
2018 Non-Aboriginal 41 1240

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2018 Aboriginal 13 81
2018 Non-Aboriginal 11 1240

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic
(%)		 Total responses
2018 Aboriginal 21 81
2018 Non-Aboriginal 11 1240

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 Aboriginal 63 81
2018 Non-Aboriginal 56 1240

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 Aboriginal 34 81
2018 Non-Aboriginal 29 1240

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 Aboriginal 16 81
2018 Non-Aboriginal 15 1240

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Aboriginal 50 81
2018 Non-Aboriginal 51 1245

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 Aboriginal 31 81
2018 Non-Aboriginal 27 1245

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 Aboriginal 7 81
2018 Non-Aboriginal 7 1245

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 Aboriginal 26 81
2018 Non-Aboriginal 23 1245

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 Aboriginal 13 81
2018 Non-Aboriginal 12 1245

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 Aboriginal 8 81
2018 Non-Aboriginal 15 1245

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Aboriginal 12 81
2018 Non-Aboriginal 11 1245

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Aboriginal 29 81
2018 Non-Aboriginal 27 1245

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 Aboriginal 10 71
2018 Non-Aboriginal 9 1097

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 Aboriginal 20 71
2018 Non-Aboriginal 14 1097

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 Aboriginal 12 71
2018 Non-Aboriginal 9 1097

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 Aboriginal 7 71
2018 Non-Aboriginal 6 1097

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 Aboriginal 9 71
2018 Non-Aboriginal 8 1097

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Aboriginal 9 71
2018 Non-Aboriginal 7 1097

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 Aboriginal 15 71
2018 Non-Aboriginal 11 1097

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 Aboriginal 13 71
2018 Non-Aboriginal 8 1097

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Aboriginal 39 71
2018 Non-Aboriginal 37 1097

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 Aboriginal 7 71
2018 Non-Aboriginal 10 1097

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Aboriginal 48 71
2018 Non-Aboriginal 49 1097

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Aboriginal 60 71
2018 Non-Aboriginal 64 1097

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 Aboriginal 7 71
2018 Non-Aboriginal 4 1097

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Aboriginal 10 71
2018 Non-Aboriginal 12 1097

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 8 14 25 16 25 10 2 25 46 254
2018 Non-Aboriginal 10 17 24 13 17 15 4 33 37 5869
2017 Aboriginal 10 15 20 14 22 15 4 31 45 274
2017 Non-Aboriginal 10 16 22 11 17 19 6 34 36 6880
2014 Aboriginal 10 14 22 11 21 19 4 31 42 334
2014 Non-Aboriginal 11 16 23 10 13 22 6 37 31 8897

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 14 21 23 19 20 3 0 36 40 254
2018 Non-Aboriginal 16 28 22 13 14 6 1 47 29 5870
2017 Aboriginal 17 21 19 14 21 7 1 41 38 274
2017 Non-Aboriginal 15 27 22 12 14 8 1 46 29 6869
2014 Aboriginal 14 22 24 11 20 9 1 40 34 335
2014 Non-Aboriginal 16 26 23 11 11 12 1 49 25 8896
2011 Aboriginal 18 31 21 13 13 4 0 51 27 336
2011 Non-Aboriginal 22 36 19 10 7 5 0 62 18 9655

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Aboriginal 26 74 252
2018 Non-Aboriginal 13 87 5870

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Aboriginal 30 65
2018 Non-Aboriginal 36 761

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Aboriginal 79 65
2018 Non-Aboriginal 79 761

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 Aboriginal 11 65
2018 Non-Aboriginal 4 761

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 Aboriginal 21 65
2018 Non-Aboriginal 14 761

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic
(%)		 Total responses
2018 Aboriginal 26 65
2018 Non-Aboriginal 26 757

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic
(%)		 Total responses
2018 Aboriginal 19 65
2018 Non-Aboriginal 18 757

Question 57c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic
(%)		 Total responses
2018 Aboriginal 10 65
2018 Non-Aboriginal 18 757

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic
(%)		 Total responses
2018 Aboriginal 18 65
2018 Non-Aboriginal 20 757

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic
(%)		 Total responses
2018 Aboriginal 37 65
2018 Non-Aboriginal 37 757

Question 57g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic
(%)		 Total responses
2018 Aboriginal 8 65
2018 Non-Aboriginal 4 757

Question 57i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic
(%)		 Total responses
2018 Aboriginal 16 65
2018 Non-Aboriginal 10 757

Question 57j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic
(%)		 Total responses
2018 Aboriginal 23 65
2018 Non-Aboriginal 24 757

Question 57l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic
(%)		 Total responses
2018 Aboriginal 30 65
2018 Non-Aboriginal 19 757

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 Aboriginal 13 65
2018 Non-Aboriginal 15 757

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Aboriginal 39 65
2018 Non-Aboriginal 31 760

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2018 Aboriginal 20 65
2018 Non-Aboriginal 16 760

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 Aboriginal 25 65
2018 Non-Aboriginal 21 760

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 Aboriginal 9 65
2018 Non-Aboriginal 10 760

Question 58h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Aboriginal 8 65
2018 Non-Aboriginal 8 760

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Aboriginal 46 65
2018 Non-Aboriginal 48 760

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 Aboriginal 14 59
2018 Non-Aboriginal 10 684

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 Aboriginal 8 59
2018 Non-Aboriginal 2 684

Question 59f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Aboriginal 0 59
2018 Non-Aboriginal 2 684

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 Aboriginal 8 59
2018 Non-Aboriginal 10 684

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 Aboriginal 11 59
2018 Non-Aboriginal 8 684

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Aboriginal 25 59
2018 Non-Aboriginal 30 684

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Aboriginal 41 59
2018 Non-Aboriginal 45 684

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Aboriginal 58 59
2018 Non-Aboriginal 69 684

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 Aboriginal 11 59
2018 Non-Aboriginal 4 684

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Aboriginal 10 59
2018 Non-Aboriginal 14 684

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 11 15 30 11 16 16 1 31 32 250
2018 Non-Aboriginal 12 18 29 7 10 20 4 39 23 5864
2017 Aboriginal 11 15 24 7 16 22 4 35 32 274
2017 Non-Aboriginal 12 17 26 6 9 24 6 42 21 6881
2014 Aboriginal 12 13 27 8 12 24 4 35 28 335
2014 Non-Aboriginal 12 17 25 6 7 27 6 43 19 8898

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 17 25 25 11 17 5 0 44 29 250
2018 Non-Aboriginal 18 28 26 9 10 9 1 51 21 5858
2017 Aboriginal 20 20 25 9 15 10 1 45 27 274
2017 Non-Aboriginal 19 28 24 7 9 12 2 54 18 6863
2014 Aboriginal 19 22 24 10 11 13 1 47 24 335
2014 Non-Aboriginal 19 27 23 7 7 16 2 55 17 8892
2011 Aboriginal 22 31 21 11 8 7 1 57 21 336
2011 Non-Aboriginal 27 37 17 7 5 7 0 69 12 9632
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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 41 22 13 10 13 0 0 63 23 249
2018 Non-Aboriginal 40 30 13 7 9 1 0 71 16 5807
2017 Aboriginal 37 26 16 7 13 1 0 63 21 271
2017 Non-Aboriginal 40 28 14 7 10 2 0 69 17 6869

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 20 40 17 14 9 0 0 60 23 252
2018 Non-Aboriginal 22 41 18 10 7 1 0 64 18 5866
2017 Aboriginal 17 36 16 14 15 2 0 54 29 273
2017 Non-Aboriginal 19 41 18 11 9 2 0 61 21 6872

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 9 24 15 26 26 0 0 33 52 249
2018 Non-Aboriginal 13 29 18 19 19 1 0 43 39 5873
2017 Aboriginal 10 21 20 24 23 2 0 31 48 273
2017 Non-Aboriginal 9 29 18 20 21 2 0 39 43 6869

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 22 22 20 14 21 0 0 44 36 253
2018 Non-Aboriginal 24 26 21 12 16 0 1 51 28 5866
2017 Aboriginal 23 22 23 13 17 1 1 46 31 272
2017 Non-Aboriginal 25 27 20 12 14 0 2 53 27 6858

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 21 23 23 20 14 0 0 43 34 250
2018 Non-Aboriginal 17 27 26 17 13 0 0 44 29 5864
2017 Aboriginal 20 24 23 14 17 0 2 45 32 273
2017 Non-Aboriginal 18 26 25 16 14 0 1 44 30 6869

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 27 27 24 11 10 0 0 55 21 246
2018 Non-Aboriginal 24 29 22 12 9 0 3 55 22 5810
2017 Aboriginal 32 23 17 11 13 1 3 57 25 273
2017 Non-Aboriginal 25 27 21 12 9 1 4 55 23 6848

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 13 15 20 18 34 0 0 28 52 253
2018 Non-Aboriginal 12 17 22 20 28 0 1 29 48 5850
2017 Aboriginal 10 17 15 20 36 1 1 28 57 274
2017 Non-Aboriginal 12 16 20 21 29 1 1 28 51 6858

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 37 23 18 9 7 0 5 64 17 251
2018 Non-Aboriginal 40 25 16 7 6 0 6 69 15 5848
2017 Aboriginal 32 26 15 11 7 0 10 64 20 273
2017 Non-Aboriginal 38 23 16 7 6 1 8 68 14 6855

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 15 22 28 16 20 0 0 36 36 251
2018 Non-Aboriginal 21 24 22 14 16 0 1 46 31 5847
2017 Aboriginal 17 24 23 17 18 0 0 41 36 272
2017 Non-Aboriginal 20 26 24 15 14 0 1 47 29 6834

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 16 32 25 13 14 0 0 48 27 253
2018 Non-Aboriginal 17 31 26 15 10 1 1 49 25 5856
2017 Aboriginal 16 23 27 16 16 0 2 40 33 273
2017 Non-Aboriginal 18 28 24 16 11 1 1 47 28 6834

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 14 25 27 15 18 0 0 40 33 251
2018 Non-Aboriginal 15 27 26 18 13 0 1 42 32 5857
2017 Aboriginal 14 21 27 18 18 0 1 36 37 273
2017 Non-Aboriginal 16 26 24 18 14 1 1 42 34 6833

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 18 29 25 13 14 0 0 47 27 251
2018 Non-Aboriginal 20 27 24 16 13 0 1 47 29 5851
2017 Aboriginal 21 27 22 13 16 0 0 48 30 273
2017 Non-Aboriginal 21 27 22 16 13 1 1 48 29 6842

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 21 27 24 14 14 0 0 48 28 251
2018 Non-Aboriginal 22 29 23 15 11 0 1 51 26 5829
2017 Aboriginal 22 24 25 13 15 1 0 46 28 273
2017 Non-Aboriginal 23 28 22 14 10 1 2 53 25 6826

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 34 29 20 9 8 0 0 63 17 252
2018 Non-Aboriginal 42 26 16 8 7 0 1 69 15 5823
2017 Aboriginal 35 25 20 11 8 0 1 60 19 274
2017 Non-Aboriginal 42 26 16 8 5 0 2 70 14 6873

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 52 21 10 7 7 1 2 75 15 252
2018 Non-Aboriginal 57 18 10 5 6 1 4 79 11 5831

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 49 21 12 7 9 1 0 71 17 252
2018 Non-Aboriginal 54 18 11 6 8 1 3 75 14 5849
2017 Aboriginal 48 20 12 8 9 1 1 70 18 274
2017 Non-Aboriginal 58 18 9 6 6 1 3 78 12 6861

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 36 35 17 9 4 0 0 70 13 249
2018 Non-Aboriginal 44 32 14 6 4 0 1 76 10 5856
2017 Aboriginal 41 26 17 7 7 0 2 67 15 274
2017 Non-Aboriginal 45 31 13 6 3 0 1 78 10 6869

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 35 22 17 14 11 0 0 57 25 249
2018 Non-Aboriginal 41 24 15 10 9 0 1 66 19 5834
2017 Aboriginal 39 21 13 11 14 0 1 61 26 274
2017 Non-Aboriginal 46 23 12 9 7 1 2 71 17 6864

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 47 12 6 5 1 0 29 83 8 246
2018 Non-Aboriginal 49 12 6 2 2 0 29 86 5 5804
2017 Aboriginal 44 13 7 3 2 0 31 84 6 274
2017 Non-Aboriginal 49 12 5 2 2 0 30 87 6 6860

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 45 30 13 5 3 0 4 78 8 250
2018 Non-Aboriginal 53 24 11 4 2 0 4 82 6 5812
2017 Aboriginal 52 25 7 5 4 0 6 82 10 274
2017 Non-Aboriginal 55 23 10 4 2 1 6 83 7 6827

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 63 16 7 3 6 1 3 83 9 249
2018 Non-Aboriginal 68 17 6 3 3 0 3 87 6 5845
2017 Aboriginal 57 17 10 4 6 1 5 78 11 274
2017 Non-Aboriginal 63 19 6 3 3 1 4 86 7 6870

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 44 28 17 6 5 0 2 73 10 250
2018 Non-Aboriginal 46 29 15 5 3 0 2 77 8 5839
2017 Aboriginal 44 29 15 4 5 0 3 75 9 274
2017 Non-Aboriginal 47 30 13 4 2 0 3 80 7 6859

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 6 26 40 20 8 0 0 32 29 253
2018 Non-Aboriginal 11 29 38 16 7 0 0 39 23 5893
2017 Aboriginal 9 21 37 17 15 1 0 30 33 274
2017 Non-Aboriginal 9 27 38 17 8 0 0 36 25 6880

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 16 30 37 10 7 0 0 17 46 249
2018 Non-Aboriginal 13 22 39 18 8 0 0 26 35 5815
2017 Aboriginal 16 27 32 17 8 0 0 25 43 273
2017 Non-Aboriginal 12 23 39 18 8 0 0 26 35 6862
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 32 26 21 9 10 0 1 32 68 254
2018 Non-Aboriginal 35 28 17 8 8 3 1 36 64 5887
2017 Aboriginal 32 30 15 6 8 7 1 35 65 274
2017 Non-Aboriginal 37 27 16 7 6 6 1 40 60 6880

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 Aboriginal 26 169
2018 Non-Aboriginal 19 3595
2017 Aboriginal 19 161
2017 Non-Aboriginal 19 3790

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Aboriginal 36 169
2018 Non-Aboriginal 30 3595
2017 Aboriginal 31 161
2017 Non-Aboriginal 28 3790

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Aboriginal 26 169
2018 Non-Aboriginal 26 3595
2017 Aboriginal 20 161
2017 Non-Aboriginal 22 3790

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 Aboriginal 57 169
2018 Non-Aboriginal 52 3595
2017 Aboriginal 53 161
2017 Non-Aboriginal 54 3790

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 Aboriginal 10 169
2018 Non-Aboriginal 7 3595
2017 Aboriginal 5 161
2017 Non-Aboriginal 5 3790

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 Aboriginal 34 169
2018 Non-Aboriginal 30 3595

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 Aboriginal 25 169
2018 Non-Aboriginal 25 3595
2017 Aboriginal 28 161
2017 Non-Aboriginal 29 3790

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 Aboriginal 9 43 17 7 4 20 158
2018 Non-Aboriginal 8 49 18 10 4 12 3359
2017 Aboriginal 10 58 10 8 3 10 154
2017 Non-Aboriginal 10 58 15 7 3 7 3691

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Aboriginal 37 63 170
2018 Non-Aboriginal 44 56 3553

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 45 10 17 12 10 1 5 58 24 254
2018 Non-Aboriginal 48 14 11 7 10 1 9 69 19 5857

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 13 16 18 17 31 1 5 31 51 167
2018 Non-Aboriginal 10 22 18 17 25 2 6 34 46 3578
2017 Aboriginal 8 15 21 22 23 2 8 26 50 162
2017 Non-Aboriginal 9 22 18 15 24 2 10 35 44 3827

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 8 13 23 13 32 2 10 23 51 168
2018 Non-Aboriginal 6 15 17 15 28 3 15 26 52 3574
2017 Aboriginal 4 11 20 16 27 4 17 20 55 162
2017 Non-Aboriginal 5 15 18 14 25 4 20 26 51 3818
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