2018 Public Service Employee Survey Results by Theme for Canada Border Services Agency by Question 78. Please indicate your occupational group and level. Occupational group and level - FS

Question 5. I get a sense of satisfaction from my work.

Question 10. I am proud of the work that I do.

Question 14. Overall, I like my job.

Question 43. I would recommend my department or agency as a great place to work.

Question 44. I am satisfied with my department or agency.

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 23. I can count on my immediate supervisor to keep his or her promises.

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Question 26. I am satisfied with the quality of supervision I receive.

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Question 30. I have confidence in the senior management of my department or agency.

Question 31. Senior management in my department or agency makes effective and timely decisions.

Question 32. Essential information flows effectively from senior management to staff.

Question 6. I receive meaningful recognition for work well done.

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 1. I get the training I need to do my job.

Question 2. My job is a good fit with my interests.

Question 3. My job is a good fit with my skills.

Question 37. My department or agency does a good job of supporting employee career development.

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 11. I have opportunities to provide input into decisions that affect my work.

Question 12. I am encouraged to be innovative or to take initiative in my work.

Question 13. I have support at work to provide a high level of service.

Question 4. I have support at work to balance my work and personal life.

Question 15. I can complete my assigned workload during my regular working hours.

Question 46. Do you intend to leave your current position in the next two years?

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Question 20. In my work unit, individuals behave in a respectful manner.

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 42. Overall, my department or agency treats me with respect.

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Question 61. My department or agency works hard to create a workplace that prevents discrimination.