2018 Public Service Employee Survey Results by Theme for Canada Border Services Agency by Question 78. Please indicate your occupational group and level. Occupational group and level - EC

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 15 45 17 12 10 0 0 61 22 99
2018 EC-02 17 50 8 17 8 0 0 67 25 12
2018 EC-05 27 55 0 9 9 0 0 82 18 11
2018 EC-06 8 55 20 8 10 0 0 63 18 40
2018 EC-07 22 39 17 13 9 0 0 61 22 23
2017 EC 23 37 15 13 12 0 0 60 25 82
2017 EC-05 19 38 33 10 0 0 0 57 10 10
2017 EC-06 18 43 16 13 10 0 0 61 24 37
2017 EC-07 21 49 7 7 17 0 0 69 24 14
2014 EC 17 36 5 24 17 0 0 54 41 91
2014 EC-04 33 25 8 8 25 0 0 58 33 12
2014 EC-05 21 21 14 21 21 0 0 43 43 14
2014 EC-06 8 50 3 29 10 0 0 58 39 38
2014 EC-07 22 33 6 17 22 0 0 56 39 18
2011 EC 24 31 19 16 10 0 0 54 26 68
2011 EC-02 8 50 25 8 8 0 0 58 17 12
2011 EC-05 20 20 40 20 0 0 0 40 20 10
2011 EC-06 29 29 21 14 7 0 0 57 21 14
2011 EC-07 12 29 18 24 18 0 0 41 41 17

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 23 38 13 12 13 0 0 62 25 99
2018 EC-02 25 50 17 8 0 0 0 75 8 12
2018 EC-05 27 36 9 9 18 0 0 64 27 11
2018 EC-06 28 33 18 10 13 0 0 60 23 40
2018 EC-07 17 48 4 13 17 0 0 65 30 23
2017 EC 20 46 11 10 13 0 0 65 23 82
2017 EC-05 19 48 14 10 10 0 0 67 19 10
2017 EC-06 20 43 5 16 17 0 0 62 33 37
2017 EC-07 21 48 14 7 10 0 0 69 17 14

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 32 43 7 9 7 1 0 77 16 99
2018 EC-02 33 42 0 17 8 0 0 75 25 12
2018 EC-05 36 45 0 0 9 9 0 90 10 11
2018 EC-06 33 43 10 8 8 0 0 75 15 40
2018 EC-07 35 48 9 4 4 0 0 83 9 23
2017 EC 39 36 13 7 5 0 0 75 12 82
2017 EC-05 38 43 19 0 0 0 0 81 0 10
2017 EC-06 41 40 8 8 3 0 0 82 10 37
2017 EC-07 41 34 8 7 10 0 0 76 17 14
2014 EC 44 25 16 8 7 0 0 69 15 91
2014 EC-04 42 17 17 8 17 0 0 58 25 12
2014 EC-05 43 29 14 14 0 0 0 71 14 14
2014 EC-06 40 31 18 5 5 0 0 71 10 38
2014 EC-07 44 22 17 6 11 0 0 67 17 18
2011 EC 41 38 9 6 6 0 0 79 12 68
2011 EC-02 33 50 8 0 8 0 0 83 8 12
2011 EC-05 20 60 10 0 10 0 0 80 10 10
2011 EC-06 50 29 14 0 7 0 0 79 7 14
2011 EC-07 35 35 12 18 0 0 0 71 18 17

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 16 43 16 17 7 0 0 60 24 99
2018 EC-02 8 58 8 25 0 0 0 67 25 12
2018 EC-05 27 45 9 9 9 0 0 73 18 11
2018 EC-06 13 48 23 15 3 0 0 60 18 40
2018 EC-07 17 39 17 13 13 0 0 57 26 23
2017 EC 20 41 21 11 8 0 0 61 18 82
2017 EC-05 29 10 52 0 10 0 0 38 10 10
2017 EC-06 18 50 13 13 5 0 0 69 18 37
2017 EC-07 14 48 7 21 10 0 0 62 31 14
2014 EC 23 36 11 18 12 0 0 59 30 91
2014 EC-04 42 25 0 25 8 0 0 67 33 12
2014 EC-05 21 21 14 29 14 0 0 43 43 14
2014 EC-06 10 45 16 16 13 0 0 56 29 38
2014 EC-07 28 39 6 11 17 0 0 67 28 18
2011 EC 30 40 15 6 9 0 0 70 15 67
2011 EC-02 27 55 9 0 9 0 0 82 9 11
2011 EC-05 20 60 20 0 0 0 0 80 0 10
2011 EC-06 43 36 7 7 7 0 0 79 14 14
2011 EC-07 12 29 35 12 12 0 0 41 24 17

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 7 24 19 25 22 2 0 32 48 99
2018 EC-02 25 25 8 25 8 8 0 55 36 12
2018 EC-05 9 18 18 27 27 0 0 27 55 11
2018 EC-06 0 24 27 24 22 2 0 25 48 41
2018 EC-07 9 22 22 17 30 0 0 30 48 23
2017 EC 5 15 26 31 23 0 0 19 54 81
2017 EC-06 0 14 27 38 21 0 0 14 59 37
2017 EC-07 7 7 27 35 24 0 0 14 59 14
2014 EC 8 24 19 21 28 1 0 32 49 91
2014 EC-04 0 33 17 17 33 0 0 33 50 12
2014 EC-05 7 36 14 7 29 7 0 46 38 14
2014 EC-06 5 18 22 26 29 0 0 24 55 38
2014 EC-07 11 28 17 22 22 0 0 39 44 18
2011 EC 15 29 25 13 18 0 0 44 31 68
2011 EC-02 17 25 50 0 8 0 0 42 8 12
2011 EC-05 20 30 30 10 10 0 0 50 20 10
2011 EC-06 7 43 21 7 21 0 0 50 29 14
2011 EC-07 6 12 18 35 29 0 0 18 65 17

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 7 28 27 20 18 0 0 35 39 98
2018 EC-02 17 42 25 0 17 0 0 58 17 12
2018 EC-05 9 18 27 18 27 0 0 27 45 11
2018 EC-06 0 25 35 28 13 0 0 25 40 40
2018 EC-07 13 26 26 9 26 0 0 39 35 23
2017 EC 5 19 24 34 17 0 1 24 52 81
2017 EC-06 0 20 22 48 10 0 0 20 59 37
2017 EC-07 7 14 27 28 17 0 7 22 48 14
2014 EC 7 26 19 23 26 0 0 33 48 91
2014 EC-04 0 42 8 17 33 0 0 42 50 12
2014 EC-05 7 29 21 14 29 0 0 36 43 14
2014 EC-06 5 24 19 24 29 0 0 29 52 38
2014 EC-07 6 22 33 22 17 0 0 28 39 18
2011 EC 18 34 16 15 18 0 0 51 32 68
2011 EC-02 8 58 17 8 8 0 0 67 17 12
2011 EC-05 20 40 10 20 10 0 0 60 30 10
2011 EC-06 21 36 14 14 14 0 0 57 29 14
2011 EC-07 6 18 24 18 35 0 0 24 53 17

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 9 24 24 16 25 0 1 34 42 99
2018 EC-02 17 50 0 0 33 0 0 67 33 12
2018 EC-05 9 18 18 27 27 0 0 27 55 11
2018 EC-06 5 24 27 17 24 0 2 30 43 41
2018 EC-07 13 17 26 26 17 0 0 30 43 23
2017 EC 8 21 15 33 20 1 1 30 55 82
2017 EC-05 10 10 19 10 52 0 0 19 62 10
2017 EC-06 3 29 18 35 16 0 0 31 51 37
2017 EC-07 14 14 7 34 24 0 7 30 63 14
2014 EC 10 20 16 20 34 1 0 30 54 91
2014 EC-04 8 25 17 17 33 0 0 33 50 12
2014 EC-05 7 29 14 0 50 0 0 36 50 14
2014 EC-06 5 21 16 24 31 3 0 27 56 38
2014 EC-07 11 17 17 33 22 0 0 28 56 18
2011 EC 18 22 13 22 19 6 0 42 44 68
2011 EC-02 17 17 17 8 33 8 0 36 45 12
2011 EC-05 20 20 30 20 10 0 0 40 30 10
2011 EC-06 21 21 14 29 14 0 0 43 43 14
2011 EC-07 6 18 6 41 18 12 0 27 67 17
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 45 23 10 11 10 0 0 68 21 98
2018 EC-02 58 25 8 8 0 0 0 83 8 12
2018 EC-05 55 27 0 9 9 0 0 82 18 11
2018 EC-06 41 29 12 12 5 0 0 71 17 41
2018 EC-07 55 5 14 5 23 0 0 59 27 22
2017 EC 45 31 6 11 6 0 1 77 17 81
2017 EC-05 29 43 0 10 10 0 10 79 21 10
2017 EC-06 47 26 11 11 5 0 0 73 16 36
2017 EC-07 42 21 7 21 10 0 0 62 31 14
2014 EC 38 29 13 8 6 6 1 71 15 90
2014 EC-04 50 25 0 0 8 17 0 90 10 12
2014 EC-05 36 21 7 21 0 7 7 67 25 14
2014 EC-06 36 27 16 8 8 5 0 66 17 37
2014 EC-07 28 44 22 6 0 0 0 72 6 18
2011 EC 47 25 10 12 1 4 0 75 14 68
2011 EC-02 58 25 8 8 0 0 0 83 8 12
2011 EC-05 60 10 10 10 0 10 0 78 11 10
2011 EC-06 43 36 14 7 0 0 0 79 7 14
2011 EC-07 35 24 6 18 6 12 0 67 27 17

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 34 34 9 14 8 0 0 69 22 99
2018 EC-02 50 33 0 17 0 0 0 83 17 12
2018 EC-05 55 27 9 0 9 0 0 82 9 11
2018 EC-06 29 44 5 17 5 0 0 73 22 41
2018 EC-07 39 26 9 9 17 0 0 65 26 23
2017 EC 35 31 9 15 8 0 1 67 24 81
2017 EC-06 29 35 12 16 9 0 0 64 25 37
2017 EC-07 35 41 0 14 10 0 0 76 24 14
2014 EC 32 29 13 16 8 0 1 62 25 91
2014 EC-04 17 67 17 0 0 0 0 83 0 12
2014 EC-05 21 29 7 21 14 0 7 54 38 14
2014 EC-06 35 18 16 21 10 0 0 53 31 38
2014 EC-07 28 39 11 22 0 0 0 67 22 18
2011 EC 36 35 8 17 5 0 0 71 21 66
2011 EC-02 45 55 0 0 0 0 0 100 0 11
2011 EC-05 50 30 10 10 0 0 0 80 10 10
2011 EC-06 36 36 7 21 0 0 0 71 21 14
2011 EC-07 25 25 6 38 6 0 0 50 44 16

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 39 27 5 14 14 0 0 67 28 99
2018 EC-02 58 8 8 25 0 0 0 67 25 12
2018 EC-05 64 9 9 0 18 0 0 73 18 11
2018 EC-06 39 32 5 17 7 0 0 71 24 41
2018 EC-07 35 30 4 9 22 0 0 65 30 23
2017 EC 47 35 3 2 13 0 0 82 15 82
2017 EC-05 48 33 0 0 19 0 0 81 19 10
2017 EC-06 45 32 8 3 12 0 0 78 14 37
2017 EC-07 35 41 0 7 17 0 0 76 24 14
2014 EC 38 24 15 11 11 0 0 62 22 91
2014 EC-04 33 42 17 8 0 0 0 75 8 12
2014 EC-05 29 29 7 14 21 0 0 57 36 14
2014 EC-06 40 18 18 10 13 0 0 58 24 38
2014 EC-07 44 28 17 11 0 0 0 72 11 18

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 16 26 21 15 15 7 0 45 32 100
2018 EC-02 33 33 8 17 8 0 0 67 25 12
2018 EC-05 27 36 9 0 27 0 0 64 27 11
2018 EC-06 7 29 29 17 7 10 0 41 27 41
2018 EC-07 22 13 13 17 22 13 0 40 45 23
2017 EC 9 37 17 15 18 5 0 47 35 82
2017 EC-05 19 19 33 0 19 10 0 42 21 10
2017 EC-06 8 44 21 10 17 0 0 52 27 37
2017 EC-07 0 35 0 21 38 7 0 38 62 14
2014 EC 12 25 20 17 12 13 0 43 34 91
2014 EC-04 8 33 8 17 8 25 0 56 33 12
2014 EC-05 7 21 29 14 14 14 0 33 33 14
2014 EC-06 8 24 27 10 13 18 0 38 29 38
2014 EC-07 22 22 6 33 17 0 0 44 50 18
2011 EC 18 31 16 16 12 7 0 52 30 68
2011 EC-02 25 58 0 8 0 8 0 91 9 12
2011 EC-05 30 40 20 0 10 0 0 70 10 10
2011 EC-06 14 36 7 29 14 0 0 50 43 14
2011 EC-07 6 12 29 24 24 6 0 19 50 17

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 13 28 17 21 19 2 0 42 41 100
2018 EC-02 33 33 8 8 8 8 0 73 18 12
2018 EC-05 18 18 27 9 27 0 0 36 36 11
2018 EC-06 5 34 10 32 17 2 0 40 50 41
2018 EC-07 13 17 30 17 22 0 0 30 39 23
2017 EC 5 26 21 28 21 0 0 31 49 82
2017 EC-05 19 19 19 14 29 0 0 38 43 10
2017 EC-06 0 27 25 24 25 0 0 27 48 37
2017 EC-07 0 21 14 42 24 0 0 21 66 14
2014 EC 9 19 21 24 28 0 0 27 52 91
2014 EC-04 0 33 8 42 17 0 0 33 58 12
2014 EC-05 0 21 36 7 36 0 0 21 43 14
2014 EC-06 5 26 21 16 32 0 0 31 48 38
2014 EC-07 22 0 17 44 17 0 0 22 61 18
2011 EC 18 31 21 15 16 0 0 49 31 68
2011 EC-02 42 25 25 0 8 0 0 67 8 12
2011 EC-05 30 40 10 10 10 0 0 70 20 10
2011 EC-06 7 36 21 14 21 0 0 43 36 14
2011 EC-07 0 18 29 29 24 0 0 18 53 17

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 8 19 20 25 25 3 0 28 52 100
2018 EC-02 33 25 0 25 8 8 0 64 36 12
2018 EC-05 9 27 9 18 36 0 0 36 55 11
2018 EC-06 5 12 22 34 22 5 0 18 59 41
2018 EC-07 4 17 30 17 30 0 0 22 48 23
2017 EC 5 15 15 39 25 0 0 21 64 81
2017 EC-05 19 10 29 33 10 0 0 29 43 10
2017 EC-06 0 19 14 40 27 0 0 19 67 36
2017 EC-07 0 21 0 34 45 0 0 21 79 14
2014 EC 2 21 13 28 35 1 0 23 64 91
2014 EC-04 0 25 8 33 25 8 0 27 64 12
2014 EC-05 0 21 14 21 43 0 0 21 64 14
2014 EC-06 0 21 13 26 40 0 0 21 66 38
2014 EC-07 6 17 17 33 28 0 0 22 61 18
2011 EC 9 28 22 24 15 3 0 38 39 68
2011 EC-02 8 42 25 8 8 8 0 55 18 12
2011 EC-05 20 30 20 30 0 0 0 50 30 10
2011 EC-06 7 43 14 14 21 0 0 50 36 14
2011 EC-07 0 12 18 41 29 0 0 12 71 17

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 9 15 18 28 29 1 0 24 58 100
2018 EC-02 33 17 17 17 8 8 0 55 27 12
2018 EC-05 9 18 0 27 45 0 0 27 73 11
2018 EC-06 2 17 24 22 34 0 0 20 56 41
2018 EC-07 13 9 26 35 17 0 0 22 52 23
2017 EC 6 13 19 22 37 2 0 20 60 82
2017 EC-05 10 10 19 10 43 10 0 21 58 10
2017 EC-06 3 10 22 18 47 0 0 13 65 37
2017 EC-07 7 14 7 42 31 0 0 21 73 14
2014 EC 2 20 11 32 34 1 0 22 67 91
2014 EC-04 8 8 17 42 25 0 0 17 67 12
2014 EC-05 0 14 14 43 29 0 0 14 71 14
2014 EC-06 0 18 13 29 37 3 0 19 68 38
2014 EC-07 0 28 6 39 28 0 0 28 67 18
2011 EC 12 19 22 21 25 1 0 31 46 68
2011 EC-02 25 25 33 8 8 0 0 50 17 12
2011 EC-05 30 10 20 20 20 0 0 40 40 10
2011 EC-06 0 29 21 21 29 0 0 29 50 14
2011 EC-07 0 18 12 24 47 0 0 18 71 17
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 21 36 17 15 11 0 0 57 26 100
2018 EC-02 17 58 17 8 0 0 0 75 8 12
2018 EC-05 45 9 27 9 9 0 0 55 18 11
2018 EC-06 22 37 15 15 12 0 0 59 27 41
2018 EC-07 13 35 17 17 17 0 0 48 35 23
2017 EC 26 39 10 13 12 0 0 65 24 82
2017 EC-05 29 29 24 19 0 0 0 57 19 10
2017 EC-06 27 25 13 18 17 0 0 52 35 37
2017 EC-07 34 35 0 14 17 0 0 69 31 14
2014 EC 16 27 16 19 22 0 0 44 41 91
2014 EC-04 17 33 8 33 8 0 0 50 42 12
2014 EC-05 14 14 21 21 29 0 0 29 50 14
2014 EC-06 13 26 16 18 26 0 0 39 44 38
2014 EC-07 22 33 11 11 22 0 0 56 33 18
2011 EC 25 42 7 13 12 0 0 67 25 67
2011 EC-02 42 42 8 0 8 0 0 83 8 12
2011 EC-05 30 40 20 10 0 0 0 70 10 10
2011 EC-06 21 43 0 29 7 0 0 64 36 14
2011 EC-07 13 38 6 19 25 0 0 50 44 16

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 21 38 8 18 15 0 0 59 33 100
2018 EC-02 8 58 0 17 17 0 0 67 33 12
2018 EC-05 36 18 9 27 9 0 0 55 36 11
2018 EC-06 24 29 17 20 10 0 0 54 29 41
2018 EC-07 22 48 0 13 17 0 0 70 30 23
2017 EC 17 39 14 15 14 0 0 56 29 82
2017 EC-05 29 38 24 0 10 0 0 67 10 10
2017 EC-06 20 38 15 10 17 0 0 57 27 37
2017 EC-07 14 42 7 27 10 0 0 56 38 14

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 14 20 19 19 15 10 3 39 39 97
2018 EC-02 33 17 8 8 8 17 8 67 22 12
2018 EC-05 27 18 27 9 9 9 0 50 20 11
2018 EC-06 8 13 26 23 18 10 3 24 47 39
2018 EC-07 18 32 5 9 18 14 5 61 33 22
2017 EC 7 20 20 18 25 9 1 31 47 82
2017 EC-05 0 29 33 0 29 0 10 32 32 10
2017 EC-06 8 15 27 27 19 3 0 24 48 37
2017 EC-07 7 27 7 14 38 7 0 37 56 14
2014 EC 10 14 12 24 28 10 2 27 59 91
2014 EC-04 8 8 8 42 17 17 0 20 70 12
2014 EC-05 14 7 0 14 43 14 7 27 73 14
2014 EC-06 5 18 13 21 26 13 3 28 56 38
2014 EC-07 17 17 22 22 22 0 0 33 44 18

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 31 33 16 8 11 0 0 65 19 99
2018 EC-02 42 50 0 8 0 0 0 92 8 12
2018 EC-05 27 36 27 0 9 0 0 64 9 11
2018 EC-06 34 29 20 7 10 0 0 63 17 41
2018 EC-07 35 22 17 9 17 0 0 57 26 23
2017 EC 33 35 11 6 14 0 1 69 20 82
2017 EC-05 29 43 10 0 10 0 10 79 11 10
2017 EC-06 27 35 13 13 12 0 0 62 25 37
2017 EC-07 35 27 14 0 24 0 0 62 24 14
2014 EC 33 27 14 15 9 0 1 61 25 91
2014 EC-04 25 42 8 25 0 0 0 67 25 12
2014 EC-05 29 7 14 36 7 0 7 38 46 14
2014 EC-06 35 24 16 13 13 0 0 58 26 38
2014 EC-07 33 33 22 6 6 0 0 67 11 18
2011 EC 44 28 13 6 9 0 0 72 15 68
2011 EC-02 75 17 0 8 0 0 0 92 8 12
2011 EC-05 40 40 10 0 10 0 0 80 10 10
2011 EC-06 36 36 21 7 0 0 0 71 7 14
2011 EC-07 29 24 12 12 24 0 0 53 35 17

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 8 35 8 4 19 0 27 58 32 26
2017 EC 5 27 11 16 19 5 16 41 45 18
2017 EC-07 7 22 15 22 26 7 0 32 52 13
2014 EC 8 27 23 15 23 0 5 36 40 26
2014 EC-07 6 39 22 11 22 0 0 44 33 18

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 10 32 17 22 18 0 1 42 40 100
2018 EC-02 17 33 25 8 17 0 0 50 25 12
2018 EC-05 0 18 18 45 18 0 0 18 64 11
2018 EC-06 15 37 17 17 15 0 0 51 32 41
2018 EC-07 9 35 13 17 22 0 4 45 41 23
2017 EC 8 33 16 18 25 0 0 42 43 82
2017 EC-05 0 29 10 43 19 0 0 29 62 10
2017 EC-06 10 32 20 10 27 0 0 43 38 37
2017 EC-07 7 21 14 42 17 0 0 27 59 14
2014 EC 14 32 9 24 21 0 0 46 45 91
2014 EC-04 17 42 0 17 25 0 0 58 42 12
2014 EC-05 21 36 7 14 21 0 0 57 36 14
2014 EC-06 5 31 11 31 21 0 0 37 52 38
2014 EC-07 17 28 17 17 22 0 0 44 39 18
2011 EC 18 34 18 13 13 0 3 54 28 67
2011 EC-02 33 42 8 17 0 0 0 75 17 12
2011 EC-05 20 30 20 20 10 0 0 50 30 10
2011 EC-06 0 54 15 15 8 0 8 58 25 13
2011 EC-07 12 29 29 6 24 0 0 41 29 17

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 21 52 7 13 7 0 0 73 20 100
2018 EC-02 17 33 0 50 0 0 0 50 50 12
2018 EC-05 18 64 0 9 9 0 0 82 18 11
2018 EC-06 20 61 10 5 5 0 0 80 10 41
2018 EC-07 39 35 4 9 13 0 0 74 22 23
2017 EC 31 39 9 11 10 0 0 70 21 82
2017 EC-05 29 57 0 14 0 0 0 86 14 10
2017 EC-06 36 39 12 5 8 0 0 75 13 37
2017 EC-07 48 21 7 7 17 0 0 69 24 14
2014 EC 26 43 7 17 7 0 0 69 24 91
2014 EC-04 42 25 0 25 8 0 0 67 33 12
2014 EC-05 36 36 0 21 7 0 0 71 29 14
2014 EC-06 16 50 10 13 10 0 0 66 24 38
2014 EC-07 33 39 0 28 0 0 0 72 28 18
2011 EC 34 38 7 15 6 0 0 72 21 68
2011 EC-02 17 33 17 25 8 0 0 50 33 12
2011 EC-05 30 50 0 20 0 0 0 80 20 10
2011 EC-06 36 50 0 7 7 0 0 86 14 14
2011 EC-07 35 29 6 24 6 0 0 65 29 17

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 31 45 6 13 5 0 0 76 18 100
2018 EC-02 33 42 0 17 8 0 0 75 25 12
2018 EC-05 27 45 9 18 0 0 0 73 18 11
2018 EC-06 32 51 5 7 5 0 0 83 12 41
2018 EC-07 39 35 4 17 4 0 0 74 22 23
2017 EC 40 37 8 7 7 0 0 77 15 81
2017 EC-05 67 19 14 0 0 0 0 86 0 10
2017 EC-06 38 44 5 8 5 0 0 82 13 37
2017 EC-07 55 28 0 7 10 0 0 83 17 14
2014 EC 37 38 5 15 4 0 0 76 19 91
2014 EC-04 42 33 0 17 8 0 0 75 25 12
2014 EC-05 36 50 0 7 7 0 0 86 14 14
2014 EC-06 35 39 13 13 0 0 0 74 13 38
2014 EC-07 39 33 0 17 11 0 0 72 28 18
2011 EC 39 40 13 4 3 0 0 79 7 67
2011 EC-02 33 42 17 0 8 0 0 75 8 12
2011 EC-05 30 50 20 0 0 0 0 80 0 10
2011 EC-06 38 46 8 8 0 0 0 85 8 13
2011 EC-07 24 59 6 12 0 0 0 82 12 17

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 5 20 16 22 35 2 0 26 58 100
2018 EC-02 25 8 8 17 42 0 0 33 58 12
2018 EC-05 0 18 9 36 36 0 0 18 73 11
2018 EC-06 2 24 22 10 39 2 0 28 50 41
2018 EC-07 4 13 22 30 26 4 0 18 59 23
2017 EC 8 17 15 32 25 1 2 25 60 82
2017 EC-05 10 0 10 33 29 10 10 12 76 10
2017 EC-06 9 14 18 26 32 0 0 23 59 37
2017 EC-07 7 27 21 14 24 0 7 37 40 14
2014 EC 9 23 16 25 27 0 0 32 52 91
2014 EC-04 0 33 17 25 25 0 0 33 50 12
2014 EC-05 7 36 14 7 36 0 0 43 43 14
2014 EC-06 5 24 16 26 29 0 0 29 55 38
2014 EC-07 11 17 11 28 33 0 0 28 61 18
2011 EC 16 25 18 21 19 0 0 42 40 67
2011 EC-02 25 25 25 8 17 0 0 50 25 12
2011 EC-05 30 40 20 10 0 0 0 70 10 10
2011 EC-06 8 31 15 23 23 0 0 38 46 13
2011 EC-07 6 24 12 29 29 0 0 29 59 17

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 17 24 12 24 21 0 1 42 46 99
2018 EC-02 25 17 8 25 25 0 0 42 50 12
2018 EC-05 18 18 18 18 27 0 0 36 45 11
2018 EC-06 23 23 8 25 23 0 0 45 48 40
2018 EC-07 9 35 17 22 13 0 4 45 36 23
2017 EC 17 20 11 22 25 2 2 39 49 82
2017 EC-05 19 10 0 19 43 0 10 32 68 10
2017 EC-06 19 13 17 18 30 3 0 33 49 37
2017 EC-07 21 42 0 21 10 0 7 67 33 14
2014 EC 14 23 12 22 28 1 0 38 50 91
2014 EC-04 17 17 25 25 17 0 0 33 42 12
2014 EC-05 14 29 29 7 21 0 0 43 29 14
2014 EC-06 13 21 8 22 34 3 0 35 57 38
2014 EC-07 6 33 6 33 22 0 0 39 56 18
2011 EC 22 27 13 19 15 3 0 51 35 67
2011 EC-02 25 25 8 17 17 8 0 55 36 12
2011 EC-05 40 50 0 0 0 10 0 100 0 10
2011 EC-06 23 8 23 38 8 0 0 31 46 13
2011 EC-07 0 24 12 24 41 0 0 24 65 17

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 24 36 15 14 10 0 0 61 24 99
2018 EC-02 33 42 8 17 0 0 0 75 17 12
2018 EC-05 36 27 18 0 18 0 0 64 18 11
2018 EC-06 18 43 18 18 5 0 0 60 23 40
2018 EC-07 30 35 4 13 17 0 0 65 30 23
2017 EC 20 48 10 13 8 0 0 69 21 82
2017 EC-05 29 62 0 10 0 0 0 90 10 10
2017 EC-06 20 39 12 21 9 0 0 58 30 37
2017 EC-07 21 49 14 7 10 0 0 69 17 14
2014 EC 14 44 11 14 16 1 0 58 30 91
2014 EC-04 0 67 17 17 0 0 0 67 17 12
2014 EC-05 14 43 7 14 14 7 0 62 31 14
2014 EC-06 13 39 14 13 21 0 0 52 34 38
2014 EC-07 22 39 11 17 11 0 0 61 28 18
2011 EC 31 41 7 16 4 0 0 72 21 68
2011 EC-02 50 33 8 8 0 0 0 83 8 12
2011 EC-05 30 40 10 20 0 0 0 70 20 10
2011 EC-06 21 36 14 21 7 0 0 57 29 14
2011 EC-07 18 53 6 24 0 0 0 71 24 17

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 26 34 12 15 13 0 0 59 29 98
2018 EC-02 33 33 8 8 17 0 0 67 25 12
2018 EC-05 45 18 27 0 9 0 0 64 9 11
2018 EC-06 21 31 13 28 8 0 0 51 36 39
2018 EC-07 26 43 4 9 17 0 0 70 26 23
2017 EC 24 38 12 12 14 0 0 62 26 82
2017 EC-05 29 38 10 14 10 0 0 67 24 10
2017 EC-06 19 38 8 18 17 0 0 57 35 37
2017 EC-07 34 35 14 0 17 0 0 69 17 14
2014 EC 20 34 11 16 19 0 0 54 35 91
2014 EC-04 33 25 17 8 17 0 0 58 25 12
2014 EC-05 21 21 7 21 29 0 0 43 50 14
2014 EC-06 10 45 13 16 16 0 0 56 31 38
2014 EC-07 22 33 11 11 22 0 0 56 33 18

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 23 30 13 16 16 0 1 54 33 98
2018 EC-02 33 33 0 17 17 0 0 67 33 12
2018 EC-05 45 0 9 27 18 0 0 45 45 11
2018 EC-06 21 33 13 18 15 0 0 54 33 39
2018 EC-07 17 35 22 9 17 0 0 52 26 23
2017 EC 20 33 13 18 15 0 0 53 33 82
2017 EC-05 29 19 29 14 10 0 0 48 24 10
2017 EC-06 20 29 10 30 12 0 0 48 41 37
2017 EC-07 14 55 14 0 18 0 0 69 18 14
2014 EC 15 37 14 11 21 1 0 53 32 91
2014 EC-04 17 50 8 0 17 8 0 73 18 12
2014 EC-05 29 14 29 7 21 0 0 43 29 14
2014 EC-06 8 42 10 18 21 0 0 50 39 38
2014 EC-07 17 33 22 6 22 0 0 50 28 18
2011 EC 31 37 16 9 3 1 3 71 12 68
2011 EC-02 42 50 0 8 0 0 0 92 8 12
2011 EC-05 50 10 30 0 0 0 10 67 0 10
2011 EC-06 29 43 14 14 0 0 0 71 14 14
2011 EC-07 12 35 29 12 6 0 6 50 19 17

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 12 28 25 20 12 2 0 41 33 99
2018 EC-02 25 25 8 25 17 0 0 50 42 12
2018 EC-05 18 9 36 9 27 0 0 27 36 11
2018 EC-06 10 23 30 28 8 3 0 33 36 40
2018 EC-07 9 48 17 13 9 4 0 59 23 23
2017 EC 12 32 20 22 13 0 0 45 35 82
2017 EC-05 19 29 0 43 10 0 0 48 52 10
2017 EC-06 17 21 25 26 12 0 0 38 38 37
2017 EC-07 7 56 21 0 17 0 0 62 17 14

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 37 34 10 14 5 0 0 71 19 100
2018 EC-02 58 33 0 0 8 0 0 92 8 12
2018 EC-05 45 36 18 0 0 0 0 82 0 11
2018 EC-06 34 37 12 17 0 0 0 71 17 41
2018 EC-07 26 30 9 26 9 0 0 57 35 23
2017 EC 35 35 7 13 9 0 0 70 22 82
2017 EC-05 19 38 10 19 14 0 0 57 33 10
2017 EC-06 36 34 12 8 10 0 0 70 18 37
2017 EC-07 28 34 0 27 10 0 0 62 38 14
2014 EC 31 35 10 14 9 1 0 67 23 91
2014 EC-04 25 42 25 8 0 0 0 67 8 12
2014 EC-05 29 43 7 7 7 7 0 77 15 14
2014 EC-06 31 35 8 10 16 0 0 66 26 38
2014 EC-07 22 28 11 33 6 0 0 50 39 18
2011 EC 41 26 10 12 10 0 0 68 22 68
2011 EC-02 42 42 8 0 8 0 0 83 8 12
2011 EC-05 50 20 10 10 10 0 0 70 20 10
2011 EC-06 36 36 7 14 7 0 0 71 21 14
2011 EC-07 29 18 12 24 18 0 0 47 41 17

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 35 37 12 12 4 0 0 72 16 100
2018 EC-02 50 42 8 0 0 0 0 92 0 12
2018 EC-05 36 36 18 9 0 0 0 73 9 11
2018 EC-06 37 39 15 10 0 0 0 76 10 41
2018 EC-07 17 35 9 22 17 0 0 52 39 23
2017 EC 38 32 13 6 11 0 0 70 17 82
2017 EC-05 81 0 0 10 10 0 0 81 19 10
2017 EC-06 27 40 20 5 8 0 0 67 13 37
2017 EC-07 21 28 14 14 24 0 0 49 38 14
2014 EC 21 38 22 10 9 0 0 60 19 91
2014 EC-04 33 50 8 8 0 0 0 83 8 12
2014 EC-05 21 43 29 7 0 0 0 64 7 14
2014 EC-06 24 42 24 5 5 0 0 66 10 38
2014 EC-07 6 17 22 22 33 0 0 22 56 18
2011 EC 35 35 13 7 9 0 0 71 16 68
2011 EC-02 42 50 8 0 0 0 0 92 0 12
2011 EC-05 60 10 20 10 0 0 0 70 10 10
2011 EC-06 21 50 14 0 14 0 0 71 14 14
2011 EC-07 18 24 18 18 24 0 0 41 41 17

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 EC 58 12 30 100
2018 EC-02 75 0 25 12
2018 EC-05 73 18 9 11
2018 EC-06 56 15 29 41
2018 EC-07 39 13 48 23
2017 EC 60 18 22 82
2017 EC-05 62 19 19 10
2017 EC-06 60 22 18 37
2017 EC-07 62 17 21 14
2014 EC 61 11 28 91
2014 EC-04 67 8 25 12
2014 EC-05 71 14 14 14
2014 EC-06 58 8 34 38
2014 EC-07 56 11 33 18
2011 EC 53 29 18 68
2011 EC-02 50 33 17 12
2011 EC-05 50 30 20 10
2011 EC-06 43 36 21 14
2011 EC-07 76 0 24 17

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 EC 4 26 67 0 0 4 57
2018 EC-06 0 22 74 0 0 4 23
2017 EC 2 26 68 0 2 2 49
2017 EC-06 0 23 77 0 0 0 22
2014 EC 0 14 68 11 9999 6 55
2014 EC-05 0 10 60 30 9999 0 10
2014 EC-06 0 13 81 0 9999 6 22
2014 EC-07 0 10 70 10 9999 10 10
2011 EC 3 22 58 6 9999 11 36
2011 EC-07 8 15 77 0 9999 0 13
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 33 49 9 3 5 0 0 83 8 99
2018 EC-02 17 75 8 0 0 0 0 92 0 12
2018 EC-05 45 36 9 0 9 0 0 82 9 11
2018 EC-06 38 48 13 0 3 0 0 85 3 40
2018 EC-07 39 48 4 0 9 0 0 87 9 23
2017 EC 31 47 6 7 9 0 0 78 16 82
2017 EC-05 57 24 0 10 10 0 0 81 19 10
2017 EC-06 38 40 3 10 9 0 0 78 20 37
2017 EC-07 14 62 14 0 10 0 0 76 10 14
2014 EC 31 30 9 19 11 1 0 61 30 91
2014 EC-04 33 25 8 17 17 0 0 58 33 12
2014 EC-05 21 21 14 29 14 0 0 43 43 14
2014 EC-06 29 32 8 21 8 3 0 62 30 38
2014 EC-07 39 28 6 11 17 0 0 67 28 18
2011 EC 44 32 7 13 3 0 0 76 16 68
2011 EC-02 67 0 8 25 0 0 0 67 25 12
2011 EC-05 50 30 20 0 0 0 0 80 0 10
2011 EC-06 36 29 7 14 14 0 0 64 29 14
2011 EC-07 24 53 6 18 0 0 0 76 18 17

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 11 39 19 17 13 1 0 51 30 100
2018 EC-02 17 58 0 25 0 0 0 75 25 12
2018 EC-05 9 18 36 9 27 0 0 27 36 11
2018 EC-06 15 32 24 17 10 2 0 48 28 41
2018 EC-07 9 43 13 22 13 0 0 52 35 23
2017 EC 11 28 17 29 15 0 0 39 44 82
2017 EC-05 10 19 19 33 19 0 0 29 52 10
2017 EC-06 10 24 21 31 14 0 0 34 45 37
2017 EC-07 0 34 14 21 31 0 0 34 52 14
2014 EC 14 37 24 16 9 0 0 51 25 91
2014 EC-04 8 42 25 0 25 0 0 50 25 12
2014 EC-05 7 43 14 21 14 0 0 50 36 14
2014 EC-06 10 42 24 16 8 0 0 52 24 38
2014 EC-07 28 17 28 28 0 0 0 44 28 18
2011 EC 22 41 12 12 13 0 0 63 25 68
2011 EC-02 42 25 25 0 8 0 0 67 8 12
2011 EC-05 20 60 0 10 10 0 0 80 20 10
2011 EC-06 7 36 21 14 21 0 0 43 36 14
2011 EC-07 6 59 0 24 12 0 0 65 35 17

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 17 29 37 14 3 0 0 17 46 100
2018 EC-02 17 33 8 25 17 0 0 42 50 12
2018 EC-05 9 55 18 18 0 0 0 18 64 11
2018 EC-06 20 22 46 12 0 0 0 12 41 41
2018 EC-07 22 35 35 9 0 0 0 9 57 23
2017 EC 26 35 26 9 4 0 0 13 61 82
2017 EC-05 33 10 48 10 0 0 0 10 43 10
2017 EC-06 25 37 26 10 3 0 0 13 61 37
2017 EC-07 44 34 14 7 0 0 0 7 79 14
2014 EC 35 31 26 7 1 0 0 8 66 91
2014 EC-04 42 8 33 17 0 0 0 17 50 12
2014 EC-05 43 36 14 7 0 0 0 7 79 14
2014 EC-06 34 37 24 5 0 0 0 5 71 38
2014 EC-07 22 28 44 6 0 0 0 6 50 18
2011 EC 15 24 26 31 3 0 1 34 39 68
2011 EC-02 0 8 25 67 0 0 0 67 8 12
2011 EC-05 10 30 30 10 10 0 10 22 44 10
2011 EC-06 21 29 29 21 0 0 0 21 50 14
2011 EC-07 18 41 24 18 0 0 0 18 59 17

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 26 28 27 12 5 0 1 17 55 99
2018 EC-02 8 25 17 33 17 0 0 50 33 12
2018 EC-05 36 18 36 9 0 0 0 9 55 11
2018 EC-06 34 27 24 10 5 0 0 15 61 41
2018 EC-07 26 35 30 4 0 0 4 5 64 23
2017 EC 34 31 24 3 5 1 1 9 67 82
2017 EC-05 33 38 29 0 0 0 0 0 71 10
2017 EC-06 39 27 21 8 2 0 3 10 68 37
2017 EC-07 38 35 21 0 0 7 0 0 78 14
2014 EC 40 28 20 9 2 1 1 11 69 91
2014 EC-04 25 42 0 17 0 8 8 20 80 12
2014 EC-05 29 43 21 7 0 0 0 7 71 14
2014 EC-06 47 27 18 5 3 0 0 8 74 38
2014 EC-07 33 17 39 11 0 0 0 11 50 18
2011 EC 16 24 28 22 9 1 0 31 40 68
2011 EC-02 0 8 50 25 8 8 0 36 9 12
2011 EC-05 10 40 10 30 10 0 0 40 50 10
2011 EC-06 14 14 43 29 0 0 0 29 29 14
2011 EC-07 24 41 24 0 12 0 0 12 65 17

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 33 29 20 15 2 1 0 17 63 100
2018 EC-02 25 25 25 25 0 0 0 25 50 12
2018 EC-05 36 18 27 18 0 0 0 18 55 11
2018 EC-06 32 29 15 22 2 0 0 24 61 41
2018 EC-07 35 35 26 0 0 4 0 0 73 23
2017 EC 36 35 16 10 3 0 0 13 71 82
2017 EC-05 52 19 10 10 10 0 0 19 71 10
2017 EC-06 36 29 20 13 3 0 0 15 65 37
2017 EC-07 51 42 7 0 0 0 0 0 93 14
2014 EC 50 29 14 5 0 0 2 6 80 91
2014 EC-04 50 17 17 8 0 0 8 9 73 12
2014 EC-05 43 29 14 14 0 0 0 14 71 14
2014 EC-06 50 35 10 5 0 0 0 5 84 38
2014 EC-07 44 33 22 0 0 0 0 0 78 18
2011 EC 29 25 22 18 6 0 0 24 54 68
2011 EC-02 17 25 25 25 8 0 0 33 42 12
2011 EC-05 30 20 20 20 10 0 0 30 50 10
2011 EC-06 21 29 29 21 0 0 0 21 50 14
2011 EC-07 41 35 12 6 6 0 0 12 76 17

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 25 24 25 21 5 0 0 26 49 100
2018 EC-02 8 25 8 42 17 0 0 58 33 12
2018 EC-05 18 18 45 18 0 0 0 18 36 11
2018 EC-06 27 27 20 22 5 0 0 27 54 41
2018 EC-07 43 26 17 13 0 0 0 13 70 23
2017 EC 28 32 22 12 6 0 0 18 60 81
2017 EC-05 52 10 10 10 19 0 0 29 62 10
2017 EC-06 20 42 25 11 3 0 0 13 61 36
2017 EC-07 44 27 21 8 0 0 0 8 72 14
2014 EC 36 28 26 7 1 0 1 8 65 91
2014 EC-04 33 17 25 17 0 0 8 18 55 12
2014 EC-05 14 43 36 7 0 0 0 7 57 14
2014 EC-06 47 24 24 5 0 0 0 5 71 38
2014 EC-07 39 33 28 0 0 0 0 0 72 18
2011 EC 18 16 28 26 12 0 0 38 34 68
2011 EC-02 0 0 33 42 25 0 0 67 0 12
2011 EC-05 30 30 10 20 10 0 0 30 60 10
2011 EC-06 21 14 36 29 0 0 0 29 36 14
2011 EC-07 24 29 24 18 6 0 0 24 53 17

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 31 26 23 14 4 2 0 18 58 100
2018 EC-02 33 17 0 25 8 17 0 40 60 12
2018 EC-05 27 45 9 9 9 0 0 18 73 11
2018 EC-06 32 20 32 15 2 0 0 17 51 41
2018 EC-07 39 35 22 4 0 0 0 4 74 23
2017 EC 32 33 12 13 6 2 1 20 68 82
2017 EC-05 52 10 10 0 10 10 10 12 76 10
2017 EC-06 33 27 17 21 3 0 0 23 60 37
2017 EC-07 38 56 0 0 0 7 0 0 100 14
2014 EC 26 35 27 11 0 0 1 11 61 91
2014 EC-04 25 33 17 17 0 0 8 18 64 12
2014 EC-05 7 21 43 29 0 0 0 29 29 14
2014 EC-06 34 37 26 3 0 0 0 3 71 38
2014 EC-07 22 39 33 6 0 0 0 6 61 18
2011 EC 18 22 25 19 13 0 1 33 41 67
2011 EC-02 0 9 27 18 45 0 0 64 9 11
2011 EC-05 10 10 30 30 20 0 0 50 20 10
2011 EC-06 14 43 29 14 0 0 0 14 57 14
2011 EC-07 29 29 24 12 6 0 0 18 59 17

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 26 30 20 18 5 0 0 23 57 99
2018 EC-02 8 42 8 25 17 0 0 42 50 12
2018 EC-05 45 9 27 9 9 0 0 18 55 11
2018 EC-06 32 24 22 22 0 0 0 22 56 41
2018 EC-07 18 50 14 14 5 0 0 18 68 22
2017 EC 31 24 24 10 9 0 4 19 56 82
2017 EC-05 43 0 19 0 19 0 19 24 53 10
2017 EC-06 36 23 21 14 5 0 0 20 60 37
2017 EC-07 31 21 27 7 8 0 7 15 55 14
2014 EC 23 22 21 21 5 2 5 28 49 91
2014 EC-04 17 25 17 17 8 0 17 30 50 12
2014 EC-05 21 21 14 21 14 7 0 38 46 14
2014 EC-06 26 21 29 21 0 0 3 21 48 38
2014 EC-07 17 22 22 28 6 6 0 35 41 18
2011 EC 12 15 33 25 12 3 0 38 28 67
2011 EC-02 0 0 25 33 33 8 0 73 0 12
2011 EC-05 10 10 40 40 0 0 0 40 20 10
2011 EC-06 15 15 54 15 0 0 0 15 31 13
2011 EC-07 18 35 29 6 12 0 0 18 53 17

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 37 23 25 12 1 1 0 13 61 99
2018 EC-02 8 17 42 33 0 0 0 33 25 12
2018 EC-05 55 18 18 0 9 0 0 9 73 11
2018 EC-06 40 23 28 10 0 0 0 10 63 40
2018 EC-07 35 30 22 9 0 4 0 9 68 23
2017 EC 34 30 27 4 5 0 0 8 65 81
2017 EC-05 33 19 29 10 10 0 0 19 52 10
2017 EC-06 43 29 25 0 3 0 0 3 72 36
2017 EC-07 38 27 28 7 0 0 0 7 65 14
2014 EC 39 34 17 4 3 1 1 8 74 91
2014 EC-04 33 33 8 8 8 0 8 18 73 12
2014 EC-05 29 36 21 14 0 0 0 14 64 14
2014 EC-06 45 34 16 3 3 0 0 5 79 38
2014 EC-07 28 39 28 0 0 6 0 0 71 18

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 38 34 7 12 9 0 0 71 21 98
2018 EC-02 58 42 0 0 0 0 0 100 0 12
2018 EC-05 55 18 0 18 9 0 0 73 27 11
2018 EC-06 38 33 8 18 5 0 0 70 23 40
2018 EC-07 36 36 5 5 18 0 0 73 23 22
2017 EC 41 25 12 10 13 0 0 66 22 82
2017 EC-05 29 29 19 14 10 0 0 57 24 10
2017 EC-06 45 21 10 11 12 0 0 66 23 37
2017 EC-07 41 35 7 0 17 0 0 76 17 14
2014 EC 34 38 10 8 10 0 0 73 17 91
2014 EC-04 17 58 8 8 8 0 0 75 17 12
2014 EC-05 50 29 7 0 14 0 0 79 14 14
2014 EC-06 26 37 13 8 16 0 0 63 24 38
2014 EC-07 50 33 6 11 0 0 0 83 11 18

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 46 34 8 5 6 0 0 80 11 96
2018 EC-02 67 25 0 0 8 0 0 92 8 12
2018 EC-05 73 18 9 0 0 0 0 91 0 11
2018 EC-06 44 38 8 5 5 0 0 82 10 39
2018 EC-07 43 24 14 5 14 0 0 67 19 21
2017 EC 39 38 4 10 8 0 0 78 19 82
2017 EC-05 48 29 14 10 0 0 0 76 10 10
2017 EC-06 39 39 0 13 9 0 0 78 22 37
2017 EC-07 27 62 0 0 10 0 0 90 10 14
2014 EC 31 39 16 9 5 0 0 69 14 91
2014 EC-04 25 50 17 8 0 0 0 75 8 12
2014 EC-05 36 36 14 7 7 0 0 71 14 14
2014 EC-06 27 37 16 10 10 0 0 63 21 38
2014 EC-07 39 39 17 6 0 0 0 78 6 18

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 41 42 7 7 3 0 0 83 10 98
2018 EC-02 58 33 0 8 0 0 0 92 8 12
2018 EC-05 45 36 9 9 0 0 0 82 9 11
2018 EC-06 40 43 13 5 0 0 0 83 5 40
2018 EC-07 41 45 0 5 9 0 0 86 14 22

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 19 34 29 10 4 3 0 55 15 99
2018 EC-02 17 50 17 17 0 0 0 67 17 12
2018 EC-05 27 9 45 9 9 0 0 36 18 11
2018 EC-06 17 29 37 12 2 2 0 48 15 41
2018 EC-07 22 35 22 9 4 9 0 62 14 23
2017 EC 23 31 22 11 2 10 1 60 15 82
2017 EC-05 29 19 19 0 10 24 0 63 12 10
2017 EC-06 21 27 33 9 3 8 0 52 13 37
2017 EC-07 14 42 17 21 0 0 7 60 22 14
2014 EC 15 35 25 9 4 11 1 57 15 91
2014 EC-04 0 25 25 8 0 42 0 43 14 12
2014 EC-05 14 36 29 7 14 0 0 50 21 14
2014 EC-06 21 22 29 8 5 13 3 50 16 38
2014 EC-07 17 50 17 17 0 0 0 67 17 18

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 21 36 18 18 3 3 0 59 22 98
2018 EC-02 42 25 8 17 0 8 0 73 18 12
2018 EC-05 27 27 27 9 0 9 0 60 10 11
2018 EC-06 17 41 22 17 2 0 0 59 20 41
2018 EC-07 23 27 18 23 5 5 0 52 29 22
2017 EC 16 34 24 16 7 2 1 51 24 80
2017 EC-05 19 33 10 38 0 0 0 52 38 10
2017 EC-06 17 32 39 7 6 0 0 49 12 35
2017 EC-07 14 27 21 21 10 0 7 45 33 14
2014 EC 17 25 21 17 12 7 0 46 32 91
2014 EC-04 0 42 25 8 17 8 0 45 27 12
2014 EC-05 21 29 7 21 14 7 0 54 38 14
2014 EC-06 18 16 24 21 10 10 0 39 35 38
2014 EC-07 22 28 33 6 11 0 0 50 17 18
2011 EC 21 34 22 9 9 6 0 58 19 68
2011 EC-02 33 50 0 0 8 8 0 91 9 12
2011 EC-05 30 30 30 10 0 0 0 60 10 10
2011 EC-06 14 43 21 7 14 0 0 57 21 14
2011 EC-07 6 18 47 18 6 6 0 25 25 17

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 28 37 14 14 6 0 0 66 20 99
2018 EC-02 50 42 8 0 0 0 0 92 0 12
2018 EC-05 45 27 18 0 9 0 0 73 9 11
2018 EC-06 20 39 15 22 5 0 0 59 27 41
2018 EC-07 35 30 13 13 9 0 0 65 22 23
2017 EC 27 37 14 13 9 0 0 64 22 82
2017 EC-05 38 19 14 19 10 0 0 57 29 10
2017 EC-06 24 39 13 13 10 0 0 63 24 37
2017 EC-07 28 27 27 7 10 0 0 56 17 14
2014 EC 24 31 18 17 10 0 0 55 28 91
2014 EC-04 0 58 25 17 0 0 0 58 17 12
2014 EC-05 14 43 21 0 21 0 0 57 21 14
2014 EC-06 29 21 19 18 13 0 0 50 31 38
2014 EC-07 28 28 17 28 0 0 0 56 28 18
2011 EC 32 34 13 13 7 0 0 66 21 68
2011 EC-02 50 42 0 8 0 0 0 92 8 12
2011 EC-05 40 20 30 0 10 0 0 60 10 10
2011 EC-06 29 36 7 14 14 0 0 64 29 14
2011 EC-07 12 29 18 35 6 0 0 41 41 17

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 26 33 12 14 11 1 3 61 27 98
2018 EC-02 33 33 8 8 8 8 0 73 18 12
2018 EC-05 36 45 0 18 0 0 0 82 18 11
2018 EC-06 23 35 20 8 13 0 3 59 21 40
2018 EC-07 27 23 9 27 14 0 0 50 41 22
2017 EC 25 35 11 10 14 0 5 63 25 81
2017 EC-05 29 19 33 0 10 0 10 53 11 10
2017 EC-06 31 36 8 11 12 0 3 68 23 36
2017 EC-07 14 49 7 7 24 0 0 62 31 14
2014 EC 28 24 14 12 13 2 6 57 27 91
2014 EC-04 25 50 8 8 8 0 0 75 17 12
2014 EC-05 29 29 14 7 21 0 0 57 29 14
2014 EC-06 24 16 13 16 21 3 9 44 41 38
2014 EC-07 39 28 17 11 0 6 0 71 12 18

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 20 38 14 13 12 3 0 60 26 100
2018 EC-02 17 42 8 8 17 8 0 64 27 12
2018 EC-05 18 27 18 27 9 0 0 45 36 11
2018 EC-06 24 41 10 12 10 2 0 68 23 41
2018 EC-07 26 35 4 13 17 4 0 64 32 23
2017 EC 28 28 16 11 12 2 3 59 24 82
2017 EC-05 10 19 10 10 29 14 10 37 50 10
2017 EC-06 31 23 18 13 14 0 0 55 27 37
2017 EC-07 28 27 21 7 10 0 7 60 18 14
2014 EC 28 35 11 15 5 3 1 67 22 91
2014 EC-04 25 42 8 17 0 8 0 73 18 12
2014 EC-05 14 57 7 21 0 0 0 71 21 14
2014 EC-06 31 31 11 13 10 3 0 64 24 38
2014 EC-07 22 28 22 22 0 0 6 53 24 18
2011 EC 26 36 15 14 6 2 2 64 20 66
2011 EC-02 27 36 27 0 9 0 0 64 9 11
2011 EC-05 40 30 20 10 0 0 0 70 10 10
2011 EC-06 21 43 7 21 7 0 0 64 29 14
2011 EC-07 25 38 6 19 6 6 0 67 27 16

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 17 40 23 12 8 0 0 57 20 100
2018 EC-02 33 33 0 25 8 0 0 67 33 12
2018 EC-05 9 45 45 0 0 0 0 55 0 11
2018 EC-06 15 46 20 12 7 0 0 61 20 41
2018 EC-07 22 30 17 17 13 0 0 52 30 23

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 11 10 26 17 21 12 2 25 45 99
2018 EC-02 33 0 0 25 25 17 0 40 60 12
2018 EC-05 9 9 55 9 9 9 0 20 20 11
2018 EC-06 10 8 30 18 23 13 0 20 46 40
2018 EC-07 9 17 17 9 26 17 4 33 44 23
2017 EC 10 15 19 20 25 9 2 28 51 82
2017 EC-05 0 10 19 10 43 19 0 12 65 10
2017 EC-06 8 22 16 22 25 8 0 32 51 37
2017 EC-07 7 14 14 27 24 0 14 25 59 14
2014 EC 7 15 16 22 24 13 3 27 55 91
2014 EC-04 0 17 8 33 33 8 0 18 73 12
2014 EC-05 0 14 14 29 43 0 0 14 71 14
2014 EC-06 8 13 19 21 21 16 3 26 51 38
2014 EC-07 11 22 17 17 11 17 6 43 36 18
2011 EC 10 6 15 22 24 21 1 21 60 67
2011 EC-02 18 18 9 18 9 27 0 50 38 11
2011 EC-05 40 0 10 20 30 0 0 40 50 10
2011 EC-06 0 0 43 14 29 14 0 0 50 14
2011 EC-07 0 6 6 41 35 12 0 7 87 17

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 EC 16 84 100
2018 EC-02 0 100 12
2018 EC-06 15 85 41
2018 EC-07 26 74 23

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 EC 0 16

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 EC 0 16

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 EC 56 16

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 EC 63 16

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 EC 44 16

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 EC 38 16

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 EC 56 16

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 EC 38 16

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic
(%)		 Total responses
2018 EC 0 16

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2018 EC 0 16

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 EC 63 16

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 EC 38 16

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 EC 56 16

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 EC 38 16

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 EC 31 16

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 EC 0 14

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 EC 0 14

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 EC 50 14

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 EC 64 14

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 EC 0 14

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 EC 0 14

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 EC 0 14

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 7 16 25 6 10 29 7 36 25 100
2018 EC-02 8 33 8 0 8 42 0 71 14 12
2018 EC-05 18 9 36 9 0 27 0 38 13 11
2018 EC-06 7 17 24 7 7 29 7 38 23 41
2018 EC-07 4 4 30 0 22 35 4 14 36 23
2017 EC 6 15 29 14 9 20 7 29 31 82
2017 EC-05 19 0 24 19 0 19 19 31 31 10
2017 EC-06 3 20 31 16 8 20 3 29 31 37
2017 EC-07 0 0 27 14 17 28 14 0 53 14
2014 EC 2 12 29 3 11 32 10 25 25 90
2014 EC-04 0 17 17 0 8 50 8 40 20 12
2014 EC-05 0 14 29 7 29 14 7 18 45 14
2014 EC-06 5 3 36 5 11 38 3 13 27 37
2014 EC-07 0 22 28 0 6 22 22 40 10 18

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 14 27 27 14 6 12 0 47 23 100
2018 EC-02 17 50 8 17 0 8 0 73 18 12
2018 EC-05 18 36 18 9 0 18 0 67 11 11
2018 EC-06 15 27 29 12 7 10 0 46 22 41
2018 EC-07 9 13 30 17 13 17 0 26 37 23
2017 EC 14 23 28 16 8 10 2 42 26 82
2017 EC-05 19 0 29 19 0 24 10 29 29 10
2017 EC-06 5 25 33 20 10 8 0 32 32 37
2017 EC-07 7 14 27 27 10 7 7 25 44 14
2014 EC 10 19 25 14 9 19 4 37 30 91
2014 EC-04 0 25 17 8 17 25 8 38 38 12
2014 EC-05 0 14 36 14 14 14 7 18 36 14
2014 EC-06 13 13 27 18 8 21 0 33 33 38
2014 EC-07 17 22 22 11 6 11 11 50 21 18
2011 EC 15 25 26 15 6 13 0 46 24 68
2011 EC-02 8 33 33 8 0 17 0 50 10 12
2011 EC-05 20 30 10 20 10 10 0 56 33 10
2011 EC-06 14 29 21 21 7 7 0 46 31 14
2011 EC-07 12 18 29 18 12 12 0 33 33 17

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 EC 9 91 99
2018 EC-02 0 100 12
2018 EC-05 0 100 11

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 8 10 26 4 6 38 8 34 19 98
2018 EC-02 8 25 8 0 0 58 0 80 0 12
2018 EC-05 27 0 55 0 9 9 0 30 10 11
2018 EC-06 5 13 28 5 8 36 5 30 22 39
2018 EC-07 4 4 26 0 9 52 4 20 20 23
2017 EC 10 13 25 6 5 31 11 39 19 82
2017 EC-05 19 0 0 19 0 43 19 50 50 10
2017 EC-06 5 17 33 3 5 32 5 35 13 37
2017 EC-07 7 7 27 7 10 28 14 24 29 14
2014 EC 2 7 21 2 5 52 11 23 21 91
2014 EC-04 0 8 25 0 0 58 8 25 0 12
2014 EC-05 7 7 21 0 7 43 14 33 17 14
2014 EC-06 3 0 21 6 8 55 8 7 37 38
2014 EC-07 0 17 28 0 6 39 11 33 11 18

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 17 24 25 10 3 17 3 52 16 99
2018 EC-02 17 42 8 8 0 25 0 78 11 12
2018 EC-05 27 27 36 0 0 9 0 60 0 11
2018 EC-06 20 20 30 10 8 10 3 46 20 40
2018 EC-07 9 22 26 13 0 30 0 44 19 23
2017 EC 16 34 21 6 8 13 2 59 16 81
2017 EC-05 19 19 0 19 0 33 10 67 33 10
2017 EC-06 8 34 30 5 11 12 0 48 18 36
2017 EC-07 21 14 41 7 10 0 7 38 18 14
2014 EC 9 19 24 7 3 36 2 44 16 91
2014 EC-04 0 25 25 0 8 42 0 43 14 12
2014 EC-05 7 0 36 0 7 43 7 14 14 14
2014 EC-06 10 18 18 11 3 39 0 47 23 38
2014 EC-07 11 28 28 11 0 17 6 50 14 18
2011 EC 16 29 24 10 0 21 0 57 13 68
2011 EC-02 8 33 42 8 0 8 0 45 9 12
2011 EC-05 40 20 20 0 0 20 0 75 0 10
2011 EC-06 7 36 21 14 0 21 0 55 18 14
2011 EC-07 6 29 24 24 0 18 0 43 29 17
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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 47 25 10 6 10 1 0 73 16 99
2018 EC-02 75 17 8 0 0 0 0 92 0 12
2018 EC-05 64 27 0 0 0 9 0 100 0 11
2018 EC-06 46 29 7 12 5 0 0 76 17 41
2018 EC-07 43 22 13 0 22 0 0 65 22 23
2017 EC 52 25 9 6 8 0 0 77 14 82
2017 EC-05 38 33 19 0 10 0 0 71 10 10
2017 EC-06 56 22 5 8 9 0 0 78 17 37
2017 EC-07 42 14 21 14 10 0 0 56 24 14

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 18 40 17 14 6 4 0 61 21 99
2018 EC-02 33 33 8 8 8 8 0 73 18 12
2018 EC-05 36 27 18 18 0 0 0 64 18 11
2018 EC-06 15 43 23 10 5 5 0 61 16 40
2018 EC-07 9 52 13 17 9 0 0 61 26 23
2017 EC 19 46 16 7 9 4 0 67 16 82
2017 EC-05 10 38 19 14 10 10 0 53 26 10
2017 EC-06 21 45 23 3 5 3 0 68 8 37
2017 EC-07 14 42 7 14 17 7 0 60 33 14

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 15 21 16 25 18 3 1 38 45 99
2018 EC-02 42 8 17 8 17 8 0 55 27 12
2018 EC-05 9 36 9 36 9 0 0 45 45 11
2018 EC-06 10 28 23 20 15 3 3 39 37 40
2018 EC-07 13 17 13 35 22 0 0 30 57 23
2017 EC 9 27 17 20 25 2 0 36 46 82
2017 EC-05 0 29 10 10 52 0 0 29 62 10
2017 EC-06 3 26 26 18 25 3 0 30 44 37
2017 EC-07 7 21 7 27 31 7 0 30 62 14

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 19 23 22 15 21 0 1 42 36 97
2018 EC-02 8 17 33 0 42 0 0 25 42 12
2018 EC-05 9 27 36 18 9 0 0 36 27 11
2018 EC-06 33 26 13 13 15 0 0 59 28 39
2018 EC-07 9 23 18 18 27 0 5 33 48 22
2017 EC 30 19 18 15 19 0 0 49 33 81
2017 EC-05 29 29 10 10 24 0 0 57 33 10
2017 EC-06 39 21 16 11 13 0 0 60 25 37
2017 EC-07 24 14 35 7 21 0 0 38 27 14

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 21 18 30 17 13 0 0 39 30 99
2018 EC-02 42 17 42 0 0 0 0 58 0 12
2018 EC-05 18 18 45 9 9 0 0 36 18 11
2018 EC-06 23 18 28 20 13 0 0 40 33 40
2018 EC-07 4 22 26 17 30 0 0 26 48 23
2017 EC 14 29 29 18 11 0 0 42 29 81
2017 EC-05 19 38 10 14 19 0 0 57 33 10
2017 EC-06 17 21 30 27 5 0 0 38 33 37
2017 EC-07 0 35 14 14 38 0 0 35 51 14

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 16 24 22 21 16 0 0 40 37 99
2018 EC-02 33 42 25 0 0 0 0 75 0 12
2018 EC-05 9 27 18 36 9 0 0 36 45 11
2018 EC-06 15 23 20 30 13 0 0 38 43 40
2018 EC-07 9 13 26 17 35 0 0 22 52 23
2017 EC 16 16 31 17 19 0 0 33 36 82
2017 EC-05 38 10 10 24 19 0 0 48 43 10
2017 EC-06 16 15 30 23 15 0 0 31 39 37
2017 EC-07 0 35 14 0 51 0 0 35 51 14

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 16 21 20 26 15 0 1 38 42 99
2018 EC-02 33 25 8 25 8 0 0 58 33 12
2018 EC-05 27 18 9 36 9 0 0 45 45 11
2018 EC-06 13 23 23 25 15 0 3 36 41 40
2018 EC-07 9 9 26 30 26 0 0 17 57 23
2017 EC 10 16 27 28 19 0 0 26 47 82
2017 EC-05 19 10 19 29 24 0 0 29 52 10
2017 EC-06 5 27 25 30 13 0 0 32 43 37
2017 EC-07 0 0 27 28 44 0 0 0 73 14

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 44 24 14 8 6 1 2 71 15 99
2018 EC-02 75 17 8 0 0 0 0 92 0 12
2018 EC-05 45 36 9 9 0 0 0 82 9 11
2018 EC-06 45 28 13 5 3 3 5 78 8 40
2018 EC-07 22 22 22 13 22 0 0 43 35 23
2017 EC 37 36 13 6 6 0 2 74 12 82
2017 EC-05 57 24 0 0 19 0 0 81 19 10
2017 EC-06 33 38 17 8 3 0 3 72 11 37
2017 EC-07 28 27 14 17 14 0 0 56 31 14

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 24 29 18 18 10 0 0 54 28 99
2018 EC-02 50 25 17 8 0 0 0 75 8 12
2018 EC-05 27 45 18 9 0 0 0 73 9 11
2018 EC-06 18 35 15 25 8 0 0 53 33 40
2018 EC-07 13 26 22 17 22 0 0 39 39 23
2017 EC 22 30 28 9 10 1 0 53 19 82
2017 EC-05 19 19 29 0 24 10 0 42 26 10
2017 EC-06 18 41 27 10 3 0 0 60 13 37
2017 EC-07 14 21 27 17 21 0 0 35 38 14

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 16 32 30 11 10 0 0 48 21 99
2018 EC-02 8 67 25 0 0 0 0 75 0 12
2018 EC-05 18 36 36 0 9 0 0 55 9 11
2018 EC-06 15 29 37 12 7 0 0 44 20 41
2018 EC-07 23 27 18 18 14 0 0 50 32 22
2017 EC 12 38 30 10 10 0 0 50 20 82
2017 EC-05 10 57 0 0 33 0 0 67 33 10
2017 EC-06 13 36 36 9 5 0 0 49 14 37
2017 EC-07 7 21 41 24 7 0 0 28 31 14

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 12 24 37 14 13 0 0 36 27 100
2018 EC-02 42 17 17 17 8 0 0 58 25 12
2018 EC-05 9 27 36 18 9 0 0 36 27 11
2018 EC-06 7 24 46 10 12 0 0 32 22 41
2018 EC-07 9 26 26 22 17 0 0 35 39 23
2017 EC 6 25 28 24 17 0 0 31 41 82
2017 EC-05 0 38 29 10 24 0 0 38 33 10
2017 EC-06 5 30 32 20 13 0 0 35 33 37
2017 EC-07 0 21 21 24 34 0 0 21 58 14

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 13 25 24 21 16 0 0 38 37 99
2018 EC-02 25 25 25 17 8 0 0 50 25 12
2018 EC-05 9 45 27 9 9 0 0 55 18 11
2018 EC-06 15 25 23 20 18 0 0 40 38 40
2018 EC-07 13 22 22 26 17 0 0 35 43 23
2017 EC 13 20 29 17 20 1 0 34 37 82
2017 EC-05 10 29 29 10 24 0 0 38 33 10
2017 EC-06 20 22 18 19 21 0 0 41 40 37
2017 EC-07 7 14 35 24 21 0 0 21 44 14

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 31 27 18 12 11 1 0 59 23 100
2018 EC-02 50 17 25 8 0 0 0 67 8 12
2018 EC-05 18 18 27 18 18 0 0 36 36 11
2018 EC-06 34 32 12 15 5 2 0 68 20 41
2018 EC-07 30 22 13 9 26 0 0 52 35 23
2017 EC 28 28 21 14 10 0 0 56 24 82
2017 EC-05 19 10 48 10 14 0 0 29 24 10
2017 EC-06 36 29 12 15 8 0 0 65 23 37
2017 EC-07 14 42 24 0 21 0 0 56 21 14

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 49 21 13 12 5 0 0 70 17 100
2018 EC-02 50 17 25 0 8 0 0 67 8 12
2018 EC-05 36 36 9 9 9 0 0 73 18 11
2018 EC-06 61 17 5 15 2 0 0 78 17 41
2018 EC-07 30 30 17 13 9 0 0 61 22 23
2017 EC 51 26 11 5 5 0 1 78 11 82
2017 EC-05 48 19 10 14 10 0 0 67 24 10
2017 EC-06 51 31 8 5 3 0 3 84 8 37
2017 EC-07 42 7 34 0 17 0 0 49 17 14

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 72 12 6 5 1 0 4 88 6 100
2018 EC-02 100 0 0 0 0 0 0 100 0 12
2018 EC-05 73 27 0 0 0 0 0 100 0 11
2018 EC-06 71 10 12 2 0 0 5 85 3 41
2018 EC-07 65 9 4 9 4 0 9 81 14 23

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 68 15 5 3 7 1 1 85 10 99
2018 EC-02 83 8 8 0 0 0 0 92 0 12
2018 EC-05 64 36 0 0 0 0 0 100 0 11
2018 EC-06 70 10 0 8 10 0 3 82 18 40
2018 EC-07 65 17 9 0 9 0 0 83 9 23
2017 EC 69 17 2 6 5 0 1 87 11 82
2017 EC-05 67 24 0 10 0 0 0 90 10 10
2017 EC-06 70 12 3 5 8 0 2 84 13 37
2017 EC-07 62 21 0 7 10 0 0 83 17 14

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 56 25 10 8 1 0 0 80 9 97
2018 EC-02 83 8 8 0 0 0 0 92 0 12
2018 EC-05 55 36 0 9 0 0 0 91 9 11
2018 EC-06 53 25 13 10 0 0 0 78 10 40
2018 EC-07 50 32 5 9 5 0 0 82 14 22
2017 EC 56 25 10 6 2 0 0 81 9 82
2017 EC-05 81 10 10 0 0 0 0 90 0 10
2017 EC-06 57 26 8 9 0 0 0 83 9 37
2017 EC-07 38 42 14 0 7 0 0 79 7 14

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 40 24 13 15 9 0 0 64 24 96
2018 EC-02 42 42 17 0 0 0 0 83 0 12
2018 EC-05 27 55 0 18 0 0 0 82 18 11
2018 EC-06 38 20 15 18 10 0 0 58 28 40
2018 EC-07 48 10 14 14 14 0 0 57 29 21
2017 EC 53 21 15 6 5 0 0 74 11 82
2017 EC-05 48 24 19 10 0 0 0 71 10 10
2017 EC-06 52 25 13 5 5 0 0 76 10 37
2017 EC-07 41 27 14 7 10 0 0 69 17 14

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 52 14 5 4 1 0 24 86 7 97
2018 EC-02 75 0 0 0 0 0 25 100 0 12
2018 EC-05 36 9 0 0 0 0 55 100 0 11
2018 EC-06 60 15 3 3 0 0 20 94 3 40
2018 EC-07 36 32 18 9 5 0 0 68 14 22
2017 EC 58 10 5 5 1 0 21 86 8 82
2017 EC-05 71 0 0 0 0 0 29 100 0 10
2017 EC-06 54 14 8 0 0 0 24 90 0 37
2017 EC-07 41 21 0 31 8 0 0 62 38 14

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 71 14 4 1 0 1 9 94 1 95
2018 EC-02 83 8 0 8 0 0 0 92 8 12
2018 EC-05 64 18 0 0 0 0 18 100 0 11
2018 EC-06 69 15 5 0 0 0 10 94 0 39
2018 EC-07 71 14 10 0 0 0 5 90 0 21
2017 EC 70 18 7 1 0 0 5 92 1 82
2017 EC-05 71 10 10 10 0 0 0 81 10 10
2017 EC-06 67 22 5 0 0 0 5 94 0 37
2017 EC-07 58 28 7 0 0 0 7 93 0 14

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 82 11 1 0 2 0 3 97 2 97
2018 EC-02 92 8 0 0 0 0 0 100 0 12
2018 EC-05 100 0 0 0 0 0 0 100 0 11
2018 EC-06 80 18 3 0 0 0 0 98 0 40
2018 EC-07 86 0 0 0 9 0 5 90 10 22
2017 EC 69 18 6 1 3 0 3 90 5 82
2017 EC-05 62 10 19 0 0 0 10 79 0 10
2017 EC-06 73 20 5 0 0 0 3 95 0 37
2017 EC-07 76 14 0 0 10 0 0 90 10 14

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 55 21 14 7 1 0 2 77 8 97
2018 EC-02 50 17 17 17 0 0 0 67 17 12
2018 EC-05 55 27 9 0 9 0 0 82 9 11
2018 EC-06 50 28 13 10 0 0 0 78 10 40
2018 EC-07 64 9 18 5 0 0 5 76 5 22
2017 EC 49 28 14 4 3 0 1 79 7 82
2017 EC-05 62 29 0 0 10 0 0 90 10 10
2017 EC-06 50 26 21 0 0 0 3 79 0 37
2017 EC-07 34 49 7 0 10 0 0 83 10 14

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 6 27 43 18 5 0 0 33 23 99
2018 EC-02 25 50 17 8 0 0 0 75 8 12
2018 EC-05 0 27 55 9 9 0 0 27 18 11
2018 EC-06 8 25 45 20 3 0 0 33 23 40
2018 EC-07 0 17 48 22 13 0 0 17 35 23
2017 EC 5 29 40 15 11 0 0 34 26 82
2017 EC-05 10 29 24 19 19 0 0 38 38 10
2017 EC-06 3 32 49 10 5 0 0 35 16 37
2017 EC-07 0 27 14 35 24 0 0 27 59 14

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 10 29 44 11 6 0 0 17 39 100
2018 EC-02 0 33 42 8 17 0 0 25 33 12
2018 EC-05 9 0 73 9 9 0 0 18 9 11
2018 EC-06 7 29 44 15 5 0 0 20 37 41
2018 EC-07 17 35 39 4 4 0 0 9 52 23
2017 EC 9 26 45 12 8 0 0 20 35 82
2017 EC-05 19 19 33 0 29 0 0 29 38 10
2017 EC-06 3 26 49 14 8 0 0 22 29 37
2017 EC-07 17 42 41 0 0 0 0 0 59 14
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 24 19 23 13 15 5 1 26 74 100
2018 EC-02 8 17 42 8 25 0 0 8 92 12
2018 EC-05 18 45 27 9 0 0 0 18 82 11
2018 EC-06 41 12 12 7 20 7 0 45 55 41
2018 EC-07 17 17 17 22 17 4 4 19 81 23
2017 EC 27 23 17 13 11 7 1 30 70 82
2017 EC-05 29 33 10 0 10 19 0 36 64 10
2017 EC-06 37 24 14 15 5 5 0 39 61 37
2017 EC-07 31 14 28 7 14 7 0 33 67 14

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 EC 21 70
2018 EC-02 64 11
2018 EC-06 5 21
2018 EC-07 18 17
2017 EC 22 52
2017 EC-06 11 21

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 EC 41 70
2018 EC-02 55 11
2018 EC-06 52 21
2018 EC-07 24 17
2017 EC 30 52
2017 EC-06 38 21

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 EC 26 70
2018 EC-02 55 11
2018 EC-06 10 21
2018 EC-07 47 17
2017 EC 12 52
2017 EC-06 14 21

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 EC 53 70
2018 EC-02 18 11
2018 EC-06 67 21
2018 EC-07 59 17
2017 EC 67 52
2017 EC-06 55 21

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 EC 13 70
2018 EC-02 9 11
2018 EC-06 24 21
2018 EC-07 12 17
2017 EC 15 52
2017 EC-06 18 21

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 EC 36 70
2018 EC-02 18 11
2018 EC-06 57 21
2018 EC-07 24 17

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 EC 33 70
2018 EC-02 36 11
2018 EC-06 24 21
2018 EC-07 41 17
2017 EC 23 52
2017 EC-06 22 21

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 EC 3 34 24 16 7 16 68
2018 EC-02 9 9 27 45 0 9 11
2018 EC-06 5 29 24 14 10 19 21
2018 EC-07 0 47 13 13 13 13 15
2017 EC 3 52 23 10 5 7 52
2017 EC-06 7 67 0 13 5 9 21

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 EC 25 75 69
2018 EC-02 36 64 11
2018 EC-06 24 76 21
2018 EC-07 18 82 17

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 31 18 15 18 9 2 6 54 30 99
2018 EC-02 25 8 17 33 8 0 8 36 45 12
2018 EC-05 27 45 9 18 0 0 0 73 18 11
2018 EC-06 34 15 15 15 12 2 7 54 30 41
2018 EC-07 41 5 18 18 9 5 5 50 30 22

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 7 20 10 24 36 1 1 28 62 70
2018 EC-02 27 18 0 18 36 0 0 45 55 11
2018 EC-06 0 24 10 24 38 5 0 25 65 21
2018 EC-07 6 18 18 6 47 0 6 25 56 17
2017 EC 5 9 11 34 39 0 2 15 74 52
2017 EC-06 5 9 22 44 20 0 0 14 64 21

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 3 11 14 16 40 1 14 17 66 70
2018 EC-02 9 0 9 9 55 9 9 11 78 11
2018 EC-06 0 14 10 29 43 0 5 15 75 21
2018 EC-07 0 6 18 6 35 0 35 9 64 17
2017 EC 2 4 6 35 38 4 11 6 86 52
2017 EC-06 0 9 5 44 27 7 9 11 84 21
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