2018 Public Service Employee Survey Results by Theme for Canada Border Services Agency by Question 78.1. Occupational category (variable derived from question 78)

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 56 34 5 4 2 0 0 90 5 132
2018 Scientific and Professional 21 46 15 11 8 0 0 66 19 158
2018 Administration and Foreign Services 30 42 13 8 7 0 0 72 15 1205
2018 Technical 27 33 20 7 13 0 0 60 20 15
2018 Administrative Support 21 42 16 10 10 0 0 63 20 501
2018 Operational 23 41 13 12 10 0 0 64 23 3946
2018 Other 36 39 12 8 4 0 0 75 13 182
2017 Executive 51 37 6 4 2 0 0 88 6 125
2017 Scientific and Professional 29 39 12 12 7 0 0 69 19 143
2017 Administration and Foreign Services 27 42 13 10 8 0 0 69 18 1274
2017 Technical 54 36 11 0 0 0 0 89 0 18
2017 Administrative Support 21 41 16 12 9 0 0 62 21 527
2017 Operational 22 42 13 13 11 0 0 64 24 4648
2017 Other 44 40 9 6 2 0 0 84 8 255
2014 Executive 50 38 4 8 1 0 1 88 8 169
2014 Scientific and Professional 28 41 6 15 10 0 0 69 25 157
2014 Administration and Foreign Services 26 44 13 10 7 0 0 70 17 1754
2014 Technical 33 36 11 14 7 0 0 69 21 28
2014 Administrative Support 23 44 15 9 8 0 0 67 17 781
2014 Operational 24 42 12 11 9 0 0 67 21 6011
2014 Other 33 41 16 4 6 0 0 74 10 223

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 47 31 8 8 5 0 0 79 14 131
2018 Scientific and Professional 22 39 15 14 10 0 0 61 24 158
2018 Administration and Foreign Services 28 37 13 13 9 0 0 65 22 1197
2018 Technical 36 36 0 7 21 0 0 71 29 14
2018 Administrative Support 23 33 18 12 13 1 0 56 26 497
2018 Operational 12 30 17 20 22 0 0 42 41 3956
2018 Other 29 45 11 12 3 0 0 74 15 183
2017 Executive 45 31 8 9 7 0 0 76 15 124
2017 Scientific and Professional 23 41 16 12 9 0 0 64 20 143
2017 Administration and Foreign Services 23 36 15 13 12 0 0 60 25 1273
2017 Technical 32 27 21 14 5 0 0 59 19 18
2017 Administrative Support 23 32 17 12 16 1 0 55 28 527
2017 Operational 11 28 17 19 25 0 0 39 45 4652
2017 Other 43 35 11 6 5 0 0 79 11 255

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 71 23 4 1 2 0 0 94 2 129
2018 Scientific and Professional 39 40 8 7 5 1 0 80 12 158
2018 Administration and Foreign Services 50 34 10 4 2 0 0 84 6 1197
2018 Technical 53 27 13 7 0 0 0 80 7 15
2018 Administrative Support 43 37 13 4 2 0 0 80 7 496
2018 Operational 42 37 10 6 4 0 0 80 10 3933
2018 Other 49 38 10 2 1 0 0 87 3 183
2017 Executive 67 25 4 3 0 0 0 93 3 124
2017 Scientific and Professional 44 37 11 5 3 0 0 82 8 143
2017 Administration and Foreign Services 46 36 10 5 2 0 0 83 7 1266
2017 Technical 70 25 5 0 0 0 0 95 0 18
2017 Administrative Support 47 33 13 3 4 0 0 80 6 525
2017 Operational 42 36 11 6 4 0 0 79 10 4633
2017 Other 58 29 8 4 1 0 0 88 5 254
2014 Executive 83 15 1 1 1 0 1 98 1 169
2014 Scientific and Professional 50 27 13 6 4 0 0 78 9 157
2014 Administration and Foreign Services 56 31 8 3 2 0 0 87 5 1754
2014 Technical 65 21 7 7 0 0 0 86 7 28
2014 Administrative Support 57 29 9 2 2 0 0 86 5 779
2014 Operational 52 31 10 4 3 0 0 83 7 6006
2014 Other 57 30 8 3 1 0 0 87 4 223

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 58 29 8 2 2 0 0 88 4 130
2018 Scientific and Professional 23 43 16 14 5 0 0 66 18 158
2018 Administration and Foreign Services 35 40 12 8 4 0 0 76 12 1201
2018 Technical 40 40 7 7 7 0 0 80 13 15
2018 Administrative Support 29 39 18 7 6 1 0 69 13 498
2018 Operational 29 42 14 9 5 0 0 71 14 3961
2018 Other 42 38 11 5 3 0 0 81 8 183
2017 Executive 50 36 6 7 2 0 0 86 8 124
2017 Scientific and Professional 29 42 16 8 4 0 0 71 13 143
2017 Administration and Foreign Services 32 41 12 8 6 0 0 74 14 1265
2017 Technical 62 22 11 0 5 0 0 84 5 18
2017 Administrative Support 29 41 14 8 7 0 0 70 15 524
2017 Operational 26 41 16 10 7 0 0 67 17 4624
2017 Other 53 34 8 3 1 1 0 88 4 254
2014 Executive 58 25 7 8 1 0 1 84 10 169
2014 Scientific and Professional 34 38 10 12 7 0 0 72 18 157
2014 Administration and Foreign Services 34 42 12 7 5 0 0 76 12 1752
2014 Technical 36 43 17 0 4 0 0 79 4 28
2014 Administrative Support 34 39 15 6 6 0 0 73 12 781
2014 Operational 32 40 14 7 6 0 0 73 14 6013
2014 Other 44 38 10 6 2 0 0 82 7 223

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 34 31 18 10 7 0 1 65 17 131
2018 Scientific and Professional 11 25 21 21 20 1 0 37 42 159
2018 Administration and Foreign Services 20 29 20 17 14 1 0 49 31 1205
2018 Technical 33 20 13 7 27 0 0 53 33 15
2018 Administrative Support 27 28 23 9 12 0 0 55 21 495
2018 Operational 12 25 23 20 20 0 0 37 40 3951
2018 Other 42 33 16 6 3 0 0 75 9 184
2017 Executive 28 35 12 15 10 0 0 63 25 124
2017 Scientific and Professional 12 21 26 24 18 0 0 33 41 142
2017 Administration and Foreign Services 18 27 21 16 17 1 0 45 33 1274
2017 Technical 21 41 5 16 16 0 0 62 32 18
2017 Administrative Support 24 35 19 11 11 1 0 59 22 523
2017 Operational 11 24 20 20 24 1 0 35 44 4645
2017 Other 53 29 11 3 3 0 0 83 7 255
2014 Executive 35 28 12 12 13 1 0 63 25 169
2014 Scientific and Professional 16 30 20 17 16 1 0 46 33 158
2014 Administration and Foreign Services 21 33 19 15 11 1 0 55 26 1754
2014 Technical 32 32 21 0 15 0 0 64 15 28
2014 Administrative Support 25 34 18 10 11 1 0 61 21 780
2014 Operational 14 30 19 19 18 1 0 44 37 6010
2014 Other 38 33 14 8 6 0 0 71 15 222

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 32 37 15 11 5 0 1 70 15 131
2018 Scientific and Professional 11 27 24 21 17 0 0 39 38 158
2018 Administration and Foreign Services 21 32 19 15 12 1 0 53 28 1206
2018 Technical 27 20 20 13 20 0 0 47 33 15
2018 Administrative Support 25 30 22 11 11 1 0 56 22 490
2018 Operational 11 27 20 22 21 0 0 38 42 3938
2018 Other 41 33 16 7 3 0 0 75 10 184
2017 Executive 28 39 8 18 7 0 0 67 25 124
2017 Scientific and Professional 12 24 22 28 13 0 1 36 42 142
2017 Administration and Foreign Services 18 31 19 17 14 0 0 50 31 1273
2017 Technical 16 41 16 11 16 0 0 57 27 18
2017 Administrative Support 22 36 20 13 9 1 0 58 22 525
2017 Operational 10 25 19 22 24 1 0 35 46 4644
2017 Other 54 31 9 4 2 0 0 84 6 255
2014 Executive 38 29 11 12 9 0 0 67 21 169
2014 Scientific and Professional 16 31 21 17 15 0 0 47 32 158
2014 Administration and Foreign Services 20 36 19 14 10 0 0 56 25 1754
2014 Technical 25 39 14 7 15 0 0 64 22 28
2014 Administrative Support 25 35 18 11 10 1 0 60 22 780
2014 Operational 12 29 18 21 20 0 0 42 40 6009
2014 Other 38 33 14 8 7 0 0 71 16 222

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 43 22 13 14 7 2 0 66 21 132
2018 Scientific and Professional 11 22 27 16 24 0 1 33 40 159
2018 Administration and Foreign Services 23 24 21 16 15 2 0 47 31 1204
2018 Technical 27 13 20 7 33 0 0 40 40 15
2018 Administrative Support 23 23 22 13 15 3 1 48 29 496
2018 Operational 16 22 21 20 20 2 0 39 40 3959
2018 Other 30 26 15 13 9 6 1 60 23 185
2017 Executive 35 26 14 16 7 1 0 62 24 124
2017 Scientific and Professional 14 22 14 28 16 5 1 38 46 143
2017 Administration and Foreign Services 19 23 19 16 18 4 0 45 36 1271
2017 Technical 16 35 11 16 21 0 0 51 38 18
2017 Administrative Support 25 23 17 14 15 5 1 51 31 523
2017 Operational 13 22 18 18 24 4 0 37 44 4647
2017 Other 42 19 12 11 8 7 2 66 21 255
2014 Executive 37 25 11 15 12 1 0 62 27 169
2014 Scientific and Professional 18 20 16 18 23 5 1 40 43 158
2014 Administration and Foreign Services 22 24 21 14 14 4 1 48 30 1753
2014 Technical 28 14 14 18 18 7 0 46 39 28
2014 Administrative Support 25 25 17 14 13 5 0 53 28 779
2014 Operational 17 24 19 17 18 4 0 43 37 6014
2014 Other 29 25 15 12 12 7 0 58 26 222
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 57 31 5 4 4 0 0 88 8 131
2018 Scientific and Professional 43 28 9 11 9 2 0 72 20 157
2018 Administration and Foreign Services 44 29 12 8 5 2 1 75 13 1201
2018 Technical 40 13 7 13 20 7 0 57 36 15
2018 Administrative Support 33 34 14 8 8 3 1 69 17 494
2018 Operational 29 31 15 12 12 1 0 61 23 3919
2018 Other 48 27 12 8 2 2 1 78 10 184
2017 Executive 46 32 9 5 7 1 0 80 12 125
2017 Scientific and Professional 47 26 9 9 7 1 1 75 16 142
2017 Administration and Foreign Services 42 32 11 8 5 1 1 76 13 1276
2017 Technical 48 21 0 5 16 9 0 76 24 18
2017 Administrative Support 37 30 15 7 7 3 1 70 15 525
2017 Operational 25 31 17 12 12 2 0 58 24 4646
2017 Other 56 26 9 3 2 2 3 86 5 255
2014 Executive 55 28 6 5 4 1 1 85 9 169
2014 Scientific and Professional 40 32 11 9 5 3 1 75 14 157
2014 Administration and Foreign Services 41 32 12 7 5 2 1 75 12 1754
2014 Technical 36 36 11 4 11 3 0 74 15 28
2014 Administrative Support 37 32 12 8 8 3 1 72 16 778
2014 Operational 28 32 16 11 11 2 0 61 22 6012
2014 Other 47 31 9 6 5 1 1 79 11 223

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 53 33 6 2 6 0 0 86 8 129
2018 Scientific and Professional 33 40 8 12 7 0 0 73 19 157
2018 Administration and Foreign Services 42 32 10 8 6 0 1 75 14 1199
2018 Technical 40 20 13 20 7 0 0 60 27 15
2018 Administrative Support 34 32 14 10 9 1 1 67 19 488
2018 Operational 26 34 14 14 12 0 0 60 26 3912
2018 Other 42 29 16 9 2 1 1 73 11 184
2017 Executive 48 28 7 8 8 0 0 76 17 124
2017 Scientific and Professional 36 37 6 13 7 1 1 74 20 141
2017 Administration and Foreign Services 39 33 11 10 6 1 1 73 16 1276
2017 Technical 48 25 11 5 11 0 0 73 16 18
2017 Administrative Support 37 34 11 9 8 1 1 72 17 526
2017 Operational 25 33 14 14 13 1 0 59 27 4643
2017 Other 54 26 11 4 3 1 2 82 7 255
2014 Executive 53 32 5 6 4 0 1 85 9 169
2014 Scientific and Professional 34 35 13 11 6 0 1 70 17 158
2014 Administration and Foreign Services 41 32 11 9 6 0 0 74 15 1754
2014 Technical 39 39 4 4 15 0 0 78 18 28
2014 Administrative Support 34 35 12 10 9 1 0 69 19 779
2014 Operational 26 34 15 14 10 1 0 61 24 6011
2014 Other 44 29 9 9 7 2 0 74 17 223

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 56 31 4 5 5 0 0 86 10 131
2018 Scientific and Professional 39 33 5 12 12 0 0 71 23 158
2018 Administration and Foreign Services 47 26 12 7 7 0 0 74 13 1205
2018 Technical 40 20 13 7 20 0 0 60 27 15
2018 Administrative Support 40 27 15 9 9 1 0 67 18 493
2018 Operational 30 29 16 12 13 0 0 59 25 3925
2018 Other 52 28 8 8 4 1 0 80 12 183
2017 Executive 53 29 5 3 8 1 0 83 12 125
2017 Scientific and Professional 50 31 7 3 8 1 0 81 12 143
2017 Administration and Foreign Services 47 29 9 8 6 0 0 76 14 1272
2017 Technical 65 14 11 0 11 0 0 79 11 18
2017 Administrative Support 46 26 13 6 7 1 0 73 14 525
2017 Operational 30 29 16 12 13 0 0 59 25 4638
2017 Other 62 23 7 4 3 0 1 86 7 253
2014 Executive 53 28 8 5 4 0 2 83 9 169
2014 Scientific and Professional 45 26 13 8 8 0 0 71 16 158
2014 Administration and Foreign Services 49 27 11 6 6 0 0 77 12 1752
2014 Technical 46 32 3 7 11 0 0 79 18 28
2014 Administrative Support 47 28 12 5 6 1 0 76 11 780
2014 Operational 31 30 15 11 12 0 0 62 23 6004
2014 Other 46 31 12 3 6 1 1 78 10 223

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 46 33 8 7 4 2 0 81 11 132
2018 Scientific and Professional 14 28 23 16 11 9 0 46 29 159
2018 Administration and Foreign Services 22 31 18 13 10 6 0 56 24 1210
2018 Technical 33 13 13 7 20 13 0 54 31 15
2018 Administrative Support 23 32 21 8 10 6 1 59 19 504
2018 Operational 11 23 20 18 24 4 0 35 44 3971
2018 Other 41 33 13 4 2 6 1 80 7 185
2017 Executive 36 39 6 11 8 0 0 75 19 124
2017 Scientific and Professional 14 31 19 16 12 10 0 49 30 143
2017 Administration and Foreign Services 18 30 20 13 12 7 0 52 27 1276
2017 Technical 43 25 5 11 5 11 0 76 18 18
2017 Administrative Support 22 29 21 11 8 7 1 56 21 527
2017 Operational 9 23 19 17 25 6 0 34 45 4652
2017 Other 45 29 10 5 1 9 1 83 6 255
2014 Executive 39 29 9 13 8 1 0 69 22 169
2014 Scientific and Professional 16 30 21 13 8 12 0 53 24 158
2014 Administration and Foreign Services 19 33 18 13 9 8 0 57 24 1753
2014 Technical 28 29 14 4 11 14 0 66 17 28
2014 Administrative Support 24 27 19 10 10 8 1 56 22 781
2014 Operational 12 25 19 16 23 6 0 39 41 6007
2014 Other 44 25 10 4 6 10 0 77 12 223

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 39 36 13 5 7 0 0 75 12 132
2018 Scientific and Professional 12 25 19 21 20 2 0 38 42 159
2018 Administration and Foreign Services 18 29 18 16 17 2 0 48 34 1212
2018 Technical 27 20 13 13 20 7 0 50 36 15
2018 Administrative Support 22 27 22 11 14 3 0 52 26 504
2018 Operational 8 18 16 23 33 1 0 26 57 3957
2018 Other 39 31 13 7 5 5 1 74 12 184
2017 Executive 31 41 10 9 9 0 0 72 18 124
2017 Scientific and Professional 9 27 17 26 19 1 0 36 47 143
2017 Administration and Foreign Services 14 26 19 19 20 3 0 41 40 1275
2017 Technical 26 33 11 25 5 0 0 59 30 18
2017 Administrative Support 21 29 20 12 13 5 1 52 27 527
2017 Operational 6 18 16 23 35 2 0 25 59 4651
2017 Other 45 29 12 6 4 4 1 77 10 255
2014 Executive 35 32 7 18 8 0 0 67 26 169
2014 Scientific and Professional 14 25 22 19 19 0 0 40 38 158
2014 Administration and Foreign Services 14 30 20 17 15 3 0 46 33 1754
2014 Technical 18 32 7 14 15 14 0 58 34 28
2014 Administrative Support 21 28 19 15 13 3 0 52 29 780
2014 Operational 8 19 18 22 31 1 0 28 54 6010
2014 Other 39 20 12 12 11 5 1 63 24 223

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 18 41 18 15 8 1 0 59 23 131
2018 Scientific and Professional 8 18 20 26 24 4 0 27 53 158
2018 Administration and Foreign Services 13 24 21 20 18 4 0 38 40 1209
2018 Technical 20 20 0 27 20 13 0 46 54 15
2018 Administrative Support 18 24 23 13 16 5 0 45 30 496
2018 Operational 5 14 17 25 36 2 0 19 63 3957
2018 Other 31 34 13 8 5 9 1 72 14 183
2017 Executive 17 37 17 17 12 0 0 54 29 125
2017 Scientific and Professional 5 19 18 32 23 3 0 24 57 142
2017 Administration and Foreign Services 10 22 20 22 21 5 0 34 45 1276
2017 Technical 21 27 27 19 5 0 0 48 25 18
2017 Administrative Support 15 23 22 18 13 8 1 42 34 526
2017 Operational 4 14 17 25 37 3 0 19 64 4643
2017 Other 36 28 14 10 3 7 1 71 14 254
2014 Executive 19 35 11 23 11 0 0 55 34 169
2014 Scientific and Professional 6 23 19 26 23 3 0 30 50 158
2014 Administration and Foreign Services 10 24 22 21 17 6 0 37 40 1754
2014 Technical 11 39 11 11 22 7 0 53 35 28
2014 Administrative Support 16 28 19 16 14 6 0 47 33 781
2014 Operational 4 16 17 26 34 3 0 21 61 6006
2014 Other 32 19 15 13 12 8 0 55 28 222

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 16 44 11 19 9 1 0 60 28 132
2018 Scientific and Professional 8 17 18 27 28 3 0 26 56 159
2018 Administration and Foreign Services 11 28 18 22 18 2 0 40 41 1209
2018 Technical 20 27 7 20 27 0 0 47 47 15
2018 Administrative Support 17 28 21 14 16 5 0 47 31 504
2018 Operational 5 18 15 25 36 1 0 23 62 3962
2018 Other 34 28 14 8 6 9 1 69 16 185
2017 Executive 23 34 13 19 12 0 0 57 31 124
2017 Scientific and Professional 8 22 20 20 27 3 0 32 48 143
2017 Administration and Foreign Services 11 26 18 22 21 3 0 38 44 1274
2017 Technical 16 27 5 41 11 0 0 43 52 18
2017 Administrative Support 16 28 18 17 16 4 0 47 35 526
2017 Operational 4 19 15 23 36 3 0 24 60 4645
2017 Other 38 33 11 10 3 5 1 74 13 254
2014 Executive 27 40 9 15 10 0 0 67 24 169
2014 Scientific and Professional 6 25 17 25 21 5 0 33 49 158
2014 Administration and Foreign Services 11 29 17 21 19 3 0 41 41 1752
2014 Technical 14 32 7 21 18 7 0 50 42 28
2014 Administrative Support 15 30 18 15 18 4 0 47 35 780
2014 Operational 5 20 17 24 31 2 0 26 56 6006
2014 Other 27 33 15 9 10 5 0 64 21 223
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 38 40 8 4 9 0 0 79 13 131
2018 Scientific and Professional 20 38 17 16 9 0 0 58 25 160
2018 Administration and Foreign Services 24 36 16 13 11 0 0 60 24 1208
2018 Technical 33 20 13 13 20 0 0 53 33 15
2018 Administrative Support 22 33 17 14 14 0 0 55 28 498
2018 Operational 12 27 18 20 23 0 0 38 44 3970
2018 Other 30 39 16 10 4 0 0 69 15 184
2017 Executive 35 34 13 11 6 0 0 70 17 125
2017 Scientific and Professional 24 38 15 14 9 0 0 62 23 143
2017 Administration and Foreign Services 21 37 16 15 11 0 0 58 26 1272
2017 Technical 16 43 16 14 11 0 0 59 25 18
2017 Administrative Support 19 35 16 13 16 1 0 55 29 527
2017 Operational 10 27 17 22 24 0 0 37 46 4647
2017 Other 41 39 10 5 4 0 0 80 9 255
2014 Executive 29 40 12 11 8 0 1 69 19 169
2014 Scientific and Professional 19 36 15 14 17 0 0 54 31 157
2014 Administration and Foreign Services 21 35 16 16 11 0 0 57 27 1754
2014 Technical 21 29 18 18 15 0 0 50 33 28
2014 Administrative Support 18 38 16 14 15 0 0 55 29 780
2014 Operational 11 28 17 21 23 0 0 39 44 6011
2014 Other 31 30 18 12 8 0 0 62 20 223

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 46 36 6 9 2 0 0 83 11 132
2018 Scientific and Professional 25 41 8 14 12 0 0 66 26 160
2018 Administration and Foreign Services 24 43 13 11 8 0 0 67 20 1211
2018 Technical 20 40 13 13 13 0 0 60 27 15
2018 Administrative Support 23 43 17 9 7 0 0 66 17 501
2018 Operational 17 36 18 18 12 0 0 52 30 3976
2018 Other 34 42 10 11 2 1 1 77 13 183
2017 Executive 33 47 8 8 3 0 0 80 12 125
2017 Scientific and Professional 27 34 16 12 10 0 0 61 23 143
2017 Administration and Foreign Services 23 38 16 14 8 0 0 62 22 1272
2017 Technical 38 36 10 5 11 0 0 73 16 18
2017 Administrative Support 25 43 16 9 7 0 0 68 16 526
2017 Operational 15 38 17 18 12 0 0 54 30 4648
2017 Other 46 38 8 4 3 0 0 85 7 255

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 26 48 11 8 5 1 1 75 13 132
2018 Scientific and Professional 12 22 20 16 15 11 4 40 36 156
2018 Administration and Foreign Services 12 22 21 16 15 10 3 39 36 1201
2018 Technical 27 7 13 0 33 20 0 42 42 15
2018 Administrative Support 8 18 22 19 19 13 2 30 45 497
2018 Operational 6 14 16 21 36 5 1 21 61 3942
2018 Other 16 25 18 15 11 13 3 48 30 184
2017 Executive 27 43 13 14 2 0 2 71 16 125
2017 Scientific and Professional 8 21 20 16 19 15 2 34 42 143
2017 Administration and Foreign Services 10 21 20 17 14 15 3 38 38 1274
2017 Technical 11 22 16 16 11 25 0 43 36 18
2017 Administrative Support 6 15 21 20 18 18 1 27 46 525
2017 Operational 4 12 15 24 36 7 1 18 66 4653
2017 Other 23 22 12 9 9 21 3 60 25 254
2014 Executive 24 47 16 10 4 0 1 71 13 169
2014 Scientific and Professional 13 15 19 19 18 14 3 33 44 157
2014 Administration and Foreign Services 11 22 20 18 13 13 3 39 37 1753
2014 Technical 7 21 21 11 15 21 4 37 34 28
2014 Administrative Support 10 18 20 17 21 12 1 33 44 779
2014 Operational 5 15 17 22 33 7 1 22 60 6010
2014 Other 19 20 15 16 15 13 1 46 37 223

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 47 37 5 5 5 0 0 84 11 131
2018 Scientific and Professional 32 37 14 7 10 0 0 69 17 158
2018 Administration and Foreign Services 40 33 13 7 5 0 0 74 13 1201
2018 Technical 33 27 7 13 20 0 0 60 33 15
2018 Administrative Support 32 31 15 11 10 1 0 64 21 494
2018 Operational 23 34 15 14 13 0 0 57 27 3931
2018 Other 36 31 14 14 4 0 0 67 19 184
2017 Executive 39 40 8 6 7 0 0 78 13 124
2017 Scientific and Professional 38 33 11 5 12 1 1 72 17 143
2017 Administration and Foreign Services 38 35 12 8 6 0 0 73 14 1276
2017 Technical 54 25 11 5 5 0 0 79 11 18
2017 Administrative Support 35 36 14 6 8 1 0 71 15 526
2017 Operational 22 34 15 15 13 1 0 56 28 4655
2017 Other 43 31 9 9 5 1 1 75 15 255
2014 Executive 45 39 6 4 5 1 1 85 9 169
2014 Scientific and Professional 36 32 11 13 7 0 1 69 20 158
2014 Administration and Foreign Services 39 33 12 9 7 0 0 72 15 1754
2014 Technical 32 35 14 4 15 0 0 67 18 28
2014 Administrative Support 34 34 13 9 8 1 0 69 18 778
2014 Operational 24 35 15 14 12 0 0 59 25 6011
2014 Other 41 32 9 8 8 0 1 75 16 223

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 48 33 7 8 2 0 2 83 10 130
2018 Scientific and Professional 6 29 12 6 19 3 25 49 34 32
2018 Administration and Foreign Services 23 30 19 11 8 1 7 58 21 299
2018 Operational 14 31 19 21 13 0 2 46 34 704
2017 Executive 40 40 10 8 2 1 0 80 9 120
2017 Scientific and Professional 9 29 13 13 15 8 13 48 36 23
2017 Administration and Foreign Services 16 35 21 15 7 2 4 55 23 302
2017 Operational 16 33 19 19 12 1 2 50 31 710
2014 Executive 35 44 7 6 3 1 4 83 9 163
2014 Scientific and Professional 14 32 19 16 16 0 3 47 33 35
2014 Administration and Foreign Services 23 31 16 13 7 4 5 60 22 421
2014 Administrative Support 51 39 0 10 0 0 0 90 10 10
2014 Operational 21 36 16 15 9 1 1 58 25 882

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 43 37 11 5 3 0 1 81 8 132
2018 Scientific and Professional 15 38 16 16 14 0 1 53 31 160
2018 Administration and Foreign Services 18 39 16 16 11 0 0 57 28 1215
2018 Technical 20 20 33 20 7 0 0 40 27 15
2018 Administrative Support 19 38 14 19 9 0 1 58 29 500
2018 Operational 9 41 11 24 15 0 0 50 39 3976
2018 Other 31 50 8 8 2 0 1 82 10 184
2017 Executive 30 44 9 13 4 0 0 74 17 125
2017 Scientific and Professional 17 36 13 18 16 0 0 53 34 143
2017 Administration and Foreign Services 16 33 14 19 17 0 0 49 37 1275
2017 Technical 16 27 0 35 22 0 0 43 57 18
2017 Administrative Support 20 30 17 20 13 0 1 50 33 524
2017 Operational 8 31 12 25 23 0 0 39 49 4653
2017 Other 42 38 10 8 2 0 0 80 10 255
2014 Executive 32 46 13 6 2 0 1 80 8 169
2014 Scientific and Professional 21 30 15 19 16 0 0 51 35 157
2014 Administration and Foreign Services 18 37 14 19 12 0 0 55 31 1754
2014 Technical 28 36 25 0 11 0 0 64 11 28
2014 Administrative Support 18 36 14 16 15 0 1 54 32 781
2014 Operational 9 31 13 26 22 0 0 39 47 6009
2014 Other 31 34 13 14 6 0 2 67 20 222

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 64 27 6 1 2 0 0 92 2 131
2018 Scientific and Professional 33 47 7 9 5 0 0 80 13 159
2018 Administration and Foreign Services 38 42 10 6 4 0 0 80 11 1207
2018 Technical 13 73 0 13 0 0 0 87 13 15
2018 Administrative Support 21 41 16 10 10 0 0 63 21 498
2018 Operational 36 40 12 8 4 0 0 76 12 3964
2018 Other 38 37 11 9 5 0 0 76 14 183
2017 Executive 60 32 3 2 3 0 0 92 5 125
2017 Scientific and Professional 40 40 8 7 6 0 0 80 13 143
2017 Administration and Foreign Services 35 41 11 8 4 0 0 77 13 1273
2017 Technical 64 36 0 0 0 0 0 100 0 18
2017 Administrative Support 22 36 16 12 12 0 0 59 25 526
2017 Operational 34 40 13 8 5 0 0 74 13 4650
2017 Other 45 36 10 6 2 0 0 82 9 253
2014 Executive 64 30 2 3 1 0 0 94 4 169
2014 Scientific and Professional 46 35 6 10 4 0 0 81 13 157
2014 Administration and Foreign Services 36 40 11 8 5 0 0 76 13 1753
2014 Technical 43 43 11 0 4 0 0 86 4 28
2014 Administrative Support 23 39 16 12 10 0 1 62 22 779
2014 Operational 37 38 12 7 5 0 0 76 12 6013
2014 Other 38 40 11 5 4 0 2 80 9 223

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 69 27 3 2 0 0 0 95 2 132
2018 Scientific and Professional 42 41 5 9 3 0 0 83 12 158
2018 Administration and Foreign Services 44 38 8 6 4 0 0 82 10 1200
2018 Technical 27 60 0 13 0 0 0 87 13 15
2018 Administrative Support 27 37 13 13 11 0 0 64 23 493
2018 Operational 37 42 10 7 4 0 0 79 11 3932
2018 Other 39 41 9 7 4 0 0 80 11 181
2017 Executive 66 30 2 3 0 0 0 96 3 125
2017 Scientific and Professional 47 37 6 5 4 0 0 85 9 142
2017 Administration and Foreign Services 44 37 9 6 4 0 0 81 10 1273
2017 Technical 67 33 0 0 0 0 0 100 0 18
2017 Administrative Support 26 37 11 14 12 0 0 63 26 526
2017 Operational 37 42 10 6 5 0 0 79 11 4647
2017 Other 50 34 9 4 3 0 0 84 7 254
2014 Executive 71 24 2 1 2 0 0 96 2 169
2014 Scientific and Professional 51 34 5 8 2 0 0 85 10 157
2014 Administration and Foreign Services 44 38 8 7 3 0 0 82 10 1753
2014 Technical 47 46 4 4 0 0 0 93 4 28
2014 Administrative Support 28 38 11 13 10 0 0 66 24 779
2014 Operational 39 41 9 6 5 0 0 80 11 6011
2014 Other 41 33 11 10 3 0 1 76 13 223

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 21 44 8 20 5 2 0 66 26 130
2018 Scientific and Professional 6 24 20 21 28 1 0 30 49 160
2018 Administration and Foreign Services 15 27 19 18 18 2 0 43 37 1215
2018 Technical 13 20 27 7 33 0 0 33 40 15
2018 Administrative Support 16 24 21 16 20 2 0 41 37 499
2018 Operational 6 19 17 24 33 1 0 25 57 3964
2018 Other 33 31 14 6 7 9 1 71 14 184
2017 Executive 19 39 12 19 10 1 0 58 30 125
2017 Scientific and Professional 11 23 15 28 20 1 1 35 49 143
2017 Administration and Foreign Services 11 27 19 21 19 3 0 39 41 1275
2017 Technical 27 0 38 16 11 9 0 29 29 18
2017 Administrative Support 14 22 17 20 20 5 1 39 43 525
2017 Operational 5 18 16 26 34 1 0 23 60 4648
2017 Other 42 29 12 7 2 6 1 77 10 254
2014 Executive 18 43 17 16 6 0 0 61 22 169
2014 Scientific and Professional 15 22 24 20 21 0 0 36 40 158
2014 Administration and Foreign Services 16 28 19 19 15 3 0 45 35 1752
2014 Technical 25 29 25 4 18 0 0 53 22 28
2014 Administrative Support 15 24 19 14 22 5 1 41 39 778
2014 Operational 7 20 17 24 30 2 0 27 56 6009
2014 Other 28 29 13 12 8 7 2 63 23 222

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 38 35 8 8 5 3 2 77 14 132
2018 Scientific and Professional 14 25 18 22 20 0 2 40 42 159
2018 Administration and Foreign Services 17 23 16 17 26 2 1 40 43 1213
2018 Technical 7 7 13 20 47 0 7 14 71 15
2018 Administrative Support 12 20 16 17 30 2 3 34 49 498
2018 Operational 7 21 16 22 33 1 1 29 55 3960
2018 Other 28 29 12 10 9 5 7 65 22 184
2017 Executive 38 38 5 9 9 0 2 77 18 125
2017 Scientific and Professional 14 20 12 24 23 3 3 36 51 143
2017 Administration and Foreign Services 14 22 16 18 27 2 2 36 47 1274
2017 Technical 5 11 11 22 38 0 14 19 69 18
2017 Administrative Support 8 15 13 22 34 4 4 26 60 526
2017 Operational 7 19 14 21 35 2 1 27 58 4647
2017 Other 29 22 11 7 7 6 18 67 19 254
2014 Executive 35 32 6 13 11 0 2 69 25 169
2014 Scientific and Professional 14 20 12 23 24 5 1 37 51 158
2014 Administration and Foreign Services 13 27 15 18 23 3 2 42 43 1753
2014 Technical 14 18 14 7 43 4 0 33 52 28
2014 Administrative Support 10 15 14 19 36 3 4 26 59 779
2014 Operational 9 21 15 20 31 2 1 32 53 6011
2014 Other 22 19 11 10 19 7 11 50 36 223

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 55 35 2 5 3 0 0 90 8 132
2018 Scientific and Professional 21 40 16 14 9 0 0 61 23 158
2018 Administration and Foreign Services 28 39 13 11 8 0 0 67 19 1198
2018 Technical 33 40 13 7 7 0 0 73 13 15
2018 Administrative Support 18 40 17 13 12 0 1 58 25 495
2018 Operational 13 31 15 20 21 0 0 45 41 3951
2018 Other 31 35 14 10 8 1 1 67 18 183
2017 Executive 47 38 5 10 1 0 0 85 11 124
2017 Scientific and Professional 20 49 13 11 5 0 1 70 17 143
2017 Administration and Foreign Services 25 38 16 12 8 0 0 64 20 1265
2017 Technical 27 57 16 0 0 0 0 84 0 18
2017 Administrative Support 22 38 15 13 11 0 0 60 24 524
2017 Operational 12 32 14 21 21 0 0 44 42 4630
2017 Other 34 33 12 10 7 1 2 70 18 254
2014 Executive 45 40 5 5 4 1 0 86 9 169
2014 Scientific and Professional 22 44 9 15 9 1 0 66 24 157
2014 Administration and Foreign Services 22 43 13 13 9 0 0 65 22 1754
2014 Technical 17 43 14 11 15 0 0 60 26 28
2014 Administrative Support 17 41 16 15 11 0 0 58 26 780
2014 Operational 11 31 15 20 22 0 0 42 43 6015
2014 Other 21 30 18 11 17 2 1 52 29 223

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 53 32 6 4 5 0 0 85 8 130
2018 Scientific and Professional 27 34 14 15 10 0 0 61 25 157
2018 Administration and Foreign Services 32 37 14 9 8 0 0 69 17 1193
2018 Technical 53 20 0 7 20 0 0 73 27 15
2018 Administrative Support 24 37 18 10 10 0 1 62 20 494
2018 Operational 15 29 17 18 21 0 0 44 39 3928
2018 Other 29 37 14 13 6 0 0 66 19 184
2017 Executive 49 33 5 11 2 0 0 82 13 124
2017 Scientific and Professional 30 38 12 11 10 0 0 67 20 143
2017 Administration and Foreign Services 29 36 16 12 7 0 0 65 19 1266
2017 Technical 41 33 16 10 0 0 0 73 10 18
2017 Administrative Support 28 32 18 12 9 1 0 61 21 524
2017 Operational 14 27 18 19 21 0 0 42 40 4631
2017 Other 44 29 14 7 4 0 2 75 11 254
2014 Executive 48 31 6 9 5 0 1 79 14 169
2014 Scientific and Professional 28 37 12 11 12 0 0 65 23 157
2014 Administration and Foreign Services 27 39 15 11 7 0 0 66 19 1752
2014 Technical 39 25 11 11 15 0 0 64 25 28
2014 Administrative Support 24 39 17 10 9 1 0 63 19 780
2014 Operational 15 29 18 18 20 0 0 44 38 6009
2014 Other 32 27 14 15 11 0 1 60 26 223

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 50 27 11 5 6 0 0 78 11 131
2018 Scientific and Professional 22 33 17 16 11 0 1 55 28 157
2018 Administration and Foreign Services 28 37 13 12 9 0 0 66 21 1200
2018 Technical 27 33 13 7 20 0 0 60 27 15
2018 Administrative Support 23 37 19 10 9 0 1 61 19 498
2018 Operational 16 29 21 18 16 0 0 45 34 3943
2018 Other 34 37 15 9 4 1 0 72 13 182
2017 Executive 35 45 8 9 4 0 0 79 13 124
2017 Scientific and Professional 22 40 12 16 10 0 0 61 26 143
2017 Administration and Foreign Services 26 36 15 14 8 0 0 62 22 1265
2017 Technical 41 22 22 16 0 0 0 63 16 18
2017 Administrative Support 26 34 20 11 8 1 0 61 18 524
2017 Operational 14 31 20 19 16 0 0 45 35 4629
2017 Other 49 33 10 4 2 0 1 83 7 253
2014 Executive 40 34 9 9 6 1 1 76 15 169
2014 Scientific and Professional 25 39 12 10 13 1 0 65 23 157
2014 Administration and Foreign Services 27 38 16 12 8 0 0 65 20 1754
2014 Technical 28 46 11 4 11 0 0 75 15 28
2014 Administrative Support 24 40 18 9 9 0 0 64 18 781
2014 Operational 15 33 19 17 15 0 0 48 33 6007
2014 Other 36 30 18 8 6 0 1 68 14 223

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 42 42 8 7 2 0 0 84 8 132
2018 Scientific and Professional 11 29 26 17 13 2 1 42 31 159
2018 Administration and Foreign Services 17 36 25 11 8 3 0 54 20 1214
2018 Technical 27 27 20 13 13 0 0 53 27 15
2018 Administrative Support 14 30 27 11 11 6 1 47 24 499
2018 Operational 6 25 25 20 21 2 0 32 42 3966
2018 Other 23 33 20 9 6 9 0 62 16 184
2017 Executive 39 40 10 6 4 1 0 80 10 125
2017 Scientific and Professional 13 32 20 20 11 3 1 47 33 142
2017 Administration and Foreign Services 14 31 27 12 11 5 1 47 24 1272
2017 Technical 16 38 30 11 5 0 0 54 16 18
2017 Administrative Support 13 27 26 14 12 6 1 43 29 524
2017 Operational 6 24 23 22 22 3 0 30 46 4648
2017 Other 32 22 17 6 8 11 3 63 17 254

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 37 32 14 9 8 0 0 69 17 131
2018 Scientific and Professional 40 35 11 11 4 0 0 75 15 160
2018 Administration and Foreign Services 40 35 11 8 6 0 0 75 14 1207
2018 Technical 40 40 7 13 0 0 0 80 13 15
2018 Administrative Support 35 36 12 8 7 1 2 73 15 500
2018 Operational 23 32 15 16 14 0 0 54 30 3974
2018 Other 49 30 14 3 3 1 0 80 6 183
2017 Executive 31 34 12 16 7 0 1 65 23 124
2017 Scientific and Professional 42 34 6 10 7 0 1 77 17 143
2017 Administration and Foreign Services 39 33 10 10 7 0 0 72 17 1274
2017 Technical 73 27 0 0 0 0 0 100 0 18
2017 Administrative Support 37 35 12 6 8 1 1 73 15 526
2017 Operational 19 30 14 15 20 0 0 50 36 4650
2017 Other 52 27 10 4 4 2 2 81 9 254
2014 Executive 22 34 12 19 12 0 1 56 31 169
2014 Scientific and Professional 35 34 12 11 7 1 1 70 18 157
2014 Administration and Foreign Services 37 35 11 10 6 0 0 72 17 1749
2014 Technical 29 36 21 3 11 0 0 64 14 28
2014 Administrative Support 34 35 15 7 8 1 1 70 15 781
2014 Operational 20 30 15 16 18 0 0 50 34 6012
2014 Other 42 29 12 6 9 0 3 73 15 222

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 13 23 25 20 19 0 0 36 39 131
2018 Scientific and Professional 34 33 17 12 3 0 0 67 16 160
2018 Administration and Foreign Services 33 29 19 11 7 0 0 63 18 1213
2018 Technical 47 27 13 0 13 0 0 73 13 15
2018 Administrative Support 48 31 13 5 2 0 0 79 8 500
2018 Operational 33 35 18 8 5 0 2 69 13 3972
2018 Other 64 24 7 2 0 1 2 91 2 183
2017 Executive 10 30 25 14 20 0 1 40 35 125
2017 Scientific and Professional 40 32 13 7 9 0 1 72 15 143
2017 Administration and Foreign Services 34 34 16 8 6 0 1 69 14 1276
2017 Technical 47 21 27 5 0 0 0 68 5 18
2017 Administrative Support 48 32 11 6 2 1 1 81 8 527
2017 Operational 34 35 17 7 4 0 3 71 11 4651
2017 Other 71 20 5 0 0 0 4 94 1 255
2014 Executive 9 12 23 32 23 0 1 21 56 169
2014 Scientific and Professional 28 38 19 9 7 0 0 66 15 157
2014 Administration and Foreign Services 31 35 19 9 5 0 0 66 15 1754
2014 Technical 17 44 14 18 3 0 4 63 22 28
2014 Administrative Support 44 32 14 5 3 0 1 77 8 780
2014 Operational 31 34 20 8 5 0 2 66 13 6014
2014 Other 62 24 7 2 0 0 3 89 3 223

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Executive 42 34 23 132
2018 Scientific and Professional 45 19 36 160
2018 Administration and Foreign Services 35 28 37 1212
2018 Technical 40 20 40 15
2018 Administrative Support 35 29 36 501
2018 Operational 25 38 37 3981
2018 Other 36 27 37 185
2017 Executive 41 43 16 125
2017 Scientific and Professional 43 28 29 143
2017 Administration and Foreign Services 35 29 37 1274
2017 Technical 27 38 36 18
2017 Administrative Support 36 30 34 525
2017 Operational 26 37 37 4648
2017 Other 38 25 37 254
2014 Executive 44 30 26 169
2014 Scientific and Professional 44 25 31 158
2014 Administration and Foreign Services 35 27 38 1753
2014 Technical 17 39 43 28
2014 Administrative Support 31 30 39 779
2014 Operational 24 41 35 6011
2014 Other 45 22 33 222

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 Scientific and Professional 5 24 65 2 0 3 69
2018 Administration and Foreign Services 15 22 52 2 3 6 423
2018 Administrative Support 15 31 35 6 6 7 176
2018 Operational 21 35 30 9 1 5 1001
2018 Other 0 7 9 4 80 1 65
2017 Executive 26 22 39 4 0 8 51
2017 Scientific and Professional 6 21 66 1 2 3 61
2017 Administration and Foreign Services 14 20 53 6 1 7 443
2017 Administrative Support 13 31 39 5 7 5 188
2017 Operational 19 27 35 12 0 6 1211
2017 Other 0 9 8 3 76 3 95
2014 Executive 19 21 54 3 9999 3 74
2014 Scientific and Professional 6 15 62 12 9999 6 72
2014 Administration and Foreign Services 12 27 47 6 9999 8 623
2014 Administrative Support 13 40 31 7 9999 8 240
2014 Operational 14 44 25 9 9999 7 1433
2014 Other 1 17 24 26 9999 31 99
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 71 25 3 0 1 0 0 96 1 131
2018 Scientific and Professional 33 49 11 4 4 0 0 82 8 157
2018 Administration and Foreign Services 39 43 10 5 3 0 0 82 8 1203
2018 Technical 47 40 0 13 0 0 0 87 13 15
2018 Administrative Support 35 44 11 6 4 0 0 79 10 499
2018 Operational 25 40 15 12 8 0 0 66 20 3966
2018 Other 46 41 6 4 2 0 0 87 6 184
2017 Executive 60 32 7 1 1 0 0 92 2 124
2017 Scientific and Professional 37 42 9 5 8 0 0 78 13 143
2017 Administration and Foreign Services 32 44 11 8 5 0 0 76 13 1274
2017 Technical 59 30 0 11 0 0 0 89 11 18
2017 Administrative Support 35 39 14 6 5 1 0 75 11 526
2017 Operational 21 38 16 13 12 1 0 59 25 4643
2017 Other 54 33 4 6 3 0 0 87 9 254
2014 Executive 64 32 2 1 1 0 1 96 2 168
2014 Scientific and Professional 38 34 7 12 8 1 0 73 19 156
2014 Administration and Foreign Services 35 42 12 7 4 1 0 77 11 1752
2014 Technical 43 35 7 7 4 4 0 81 11 28
2014 Administrative Support 34 40 13 6 6 1 0 75 12 780
2014 Operational 23 37 17 12 10 1 0 60 23 6012
2014 Other 40 37 11 5 7 0 0 78 12 223

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 19 52 8 14 6 0 0 71 20 132
2018 Scientific and Professional 11 37 23 16 11 1 0 49 28 159
2018 Administration and Foreign Services 18 41 22 12 6 1 0 59 19 1210
2018 Technical 13 27 27 20 13 0 0 40 33 15
2018 Administrative Support 21 41 20 9 7 2 0 64 16 498
2018 Operational 10 34 21 19 15 0 0 44 34 3960
2018 Other 37 39 12 7 1 3 1 79 8 182
2017 Executive 28 46 7 11 7 0 0 74 18 125
2017 Scientific and Professional 18 30 20 20 12 0 0 48 32 143
2017 Administration and Foreign Services 18 39 20 14 7 1 0 58 22 1274
2017 Technical 16 41 27 11 5 0 0 57 16 18
2017 Administrative Support 21 37 22 10 7 2 1 60 18 522
2017 Operational 11 33 21 18 16 1 0 45 34 4644
2017 Other 51 33 7 5 1 2 1 86 6 254
2014 Executive 42 36 8 12 2 0 0 78 14 169
2014 Scientific and Professional 16 41 24 13 5 1 0 58 19 158
2014 Administration and Foreign Services 23 43 18 9 6 1 0 67 16 1754
2014 Technical 21 32 18 4 21 4 0 55 26 28
2014 Administrative Support 24 39 20 6 8 3 0 65 14 780
2014 Operational 14 37 21 14 12 1 0 52 26 6013
2014 Other 35 36 14 9 4 1 1 73 13 223

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 12 32 32 18 6 0 1 24 43 130
2018 Scientific and Professional 19 26 35 14 4 1 1 18 46 160
2018 Administration and Foreign Services 19 33 32 10 5 0 1 15 52 1206
2018 Technical 13 40 20 13 13 0 0 27 53 15
2018 Administrative Support 9 23 31 22 10 1 4 34 34 498
2018 Operational 20 32 31 11 4 1 1 16 53 3958
2018 Other 7 14 24 28 23 2 2 54 21 179
2017 Executive 16 35 32 13 5 0 0 17 51 125
2017 Scientific and Professional 19 29 32 14 4 0 2 18 49 142
2017 Administration and Foreign Services 20 30 32 10 5 0 2 16 52 1270
2017 Technical 22 32 16 19 5 0 5 26 57 18
2017 Administrative Support 10 19 36 20 8 1 7 30 31 517
2017 Operational 21 30 32 11 4 1 1 15 52 4640
2017 Other 3 11 29 24 22 3 8 52 16 255
2014 Executive 15 40 34 6 4 0 1 10 55 168
2014 Scientific and Professional 23 30 33 10 5 0 0 15 53 157
2014 Administration and Foreign Services 18 33 30 12 4 1 2 17 53 1754
2014 Technical 11 25 35 18 7 0 4 26 37 28
2014 Administrative Support 12 22 34 18 8 2 4 28 36 779
2014 Operational 20 32 32 11 4 1 1 15 53 6004
2014 Other 10 16 28 25 14 2 5 42 27 223

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 15 34 33 13 5 1 0 18 49 130
2018 Scientific and Professional 31 26 24 13 5 0 2 18 58 159
2018 Administration and Foreign Services 26 27 27 12 6 1 1 18 55 1205
2018 Technical 27 20 20 27 7 0 0 33 47 15
2018 Administrative Support 14 20 25 21 14 3 4 38 36 495
2018 Operational 29 29 24 11 5 1 1 16 59 3944
2018 Other 5 15 16 26 30 5 3 61 22 182
2017 Executive 23 36 20 15 7 0 0 22 58 125
2017 Scientific and Professional 28 30 21 7 7 4 2 16 62 142
2017 Administration and Foreign Services 23 26 28 11 7 2 3 19 52 1271
2017 Technical 38 16 16 9 16 0 5 26 57 18
2017 Administrative Support 17 18 29 19 9 3 6 30 39 517
2017 Operational 28 29 25 10 5 1 1 16 59 4636
2017 Other 5 14 20 22 27 6 6 56 21 255
2014 Executive 17 26 31 17 8 0 2 25 44 169
2014 Scientific and Professional 28 21 23 17 8 2 1 26 50 157
2014 Administration and Foreign Services 19 26 29 15 7 2 2 23 47 1752
2014 Technical 29 18 21 14 7 3 7 24 52 28
2014 Administrative Support 17 21 26 18 11 2 5 31 41 780
2014 Operational 27 30 26 10 5 1 1 15 59 6003
2014 Other 15 10 24 19 21 4 6 46 28 222

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 25 32 30 11 2 0 0 13 57 130
2018 Scientific and Professional 31 28 22 13 2 3 1 16 61 160
2018 Administration and Foreign Services 33 27 25 9 4 1 1 14 61 1199
2018 Technical 33 27 27 7 7 0 0 13 60 15
2018 Administrative Support 13 19 29 19 11 4 5 33 35 494
2018 Operational 29 29 24 10 4 1 2 15 60 3944
2018 Other 7 16 20 19 27 6 5 52 26 181
2017 Executive 27 34 29 9 2 0 0 11 60 125
2017 Scientific and Professional 32 30 18 12 5 2 1 17 65 142
2017 Administration and Foreign Services 31 28 24 9 5 1 3 15 61 1271
2017 Technical 38 32 16 9 0 0 5 9 74 18
2017 Administrative Support 13 19 26 19 11 4 8 34 36 518
2017 Operational 28 27 24 11 4 2 3 17 58 4648
2017 Other 8 12 20 22 24 5 8 54 23 254
2014 Executive 29 33 25 7 3 1 1 10 64 168
2014 Scientific and Professional 39 27 19 10 3 1 1 13 67 157
2014 Administration and Foreign Services 29 27 28 8 4 2 2 12 59 1749
2014 Technical 43 18 32 7 0 0 0 7 61 28
2014 Administrative Support 15 23 27 19 7 3 6 29 42 780
2014 Operational 28 28 24 11 4 2 3 17 58 5999
2014 Other 11 17 20 18 20 5 9 44 32 222

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 16 27 44 9 3 0 1 12 44 128
2018 Scientific and Professional 19 20 28 25 6 1 1 31 41 160
2018 Administration and Foreign Services 19 22 32 19 7 1 1 26 41 1198
2018 Technical 7 27 13 33 20 0 0 53 33 15
2018 Administrative Support 5 10 24 34 20 2 5 58 16 493
2018 Operational 12 15 31 26 10 1 4 38 29 3932
2018 Other 1 5 13 27 42 2 9 79 7 182
2017 Executive 22 32 37 6 2 0 0 9 54 125
2017 Scientific and Professional 20 24 23 21 9 1 2 31 45 141
2017 Administration and Foreign Services 18 21 33 18 7 1 2 25 41 1267
2017 Technical 11 21 16 35 11 0 5 49 34 18
2017 Administrative Support 4 11 28 31 17 1 8 53 16 514
2017 Operational 13 16 27 26 10 2 6 39 32 4619
2017 Other 1 4 10 25 45 3 12 83 6 253
2014 Executive 33 36 27 3 1 0 1 4 69 169
2014 Scientific and Professional 23 21 29 20 5 0 1 26 45 157
2014 Administration and Foreign Services 21 23 31 16 6 1 2 23 45 1746
2014 Technical 15 0 35 28 14 0 7 46 16 28
2014 Administrative Support 7 14 27 28 15 2 6 47 23 771
2014 Operational 15 17 28 23 10 1 5 35 35 5994
2014 Other 4 5 17 25 33 5 11 69 10 223

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 19 38 29 12 2 0 1 14 57 129
2018 Scientific and Professional 33 28 19 13 5 1 0 19 62 160
2018 Administration and Foreign Services 31 29 23 10 5 1 1 15 62 1203
2018 Technical 27 20 13 20 20 0 0 40 47 15
2018 Administrative Support 15 20 26 18 15 2 4 35 37 495
2018 Operational 39 27 21 8 4 0 1 12 67 3956
2018 Other 6 11 21 26 27 4 5 58 19 181
2017 Executive 32 38 20 7 3 0 0 10 70 125
2017 Scientific and Professional 32 27 16 15 5 2 2 22 61 143
2017 Administration and Foreign Services 34 27 21 10 6 1 2 16 63 1268
2017 Technical 32 32 11 19 0 0 5 20 68 18
2017 Administrative Support 18 19 25 18 11 1 6 32 41 520
2017 Operational 39 25 20 9 5 1 2 14 65 4640
2017 Other 6 9 18 24 31 4 9 62 17 253
2014 Executive 34 34 24 5 2 0 1 7 69 168
2014 Scientific and Professional 22 29 25 16 6 1 1 22 53 157
2014 Administration and Foreign Services 26 27 24 12 6 2 3 19 56 1749
2014 Technical 29 32 14 17 4 0 4 22 64 28
2014 Administrative Support 19 23 26 16 10 1 5 28 45 780
2014 Operational 37 27 21 9 4 1 1 13 65 6002
2014 Other 12 17 14 22 23 5 7 51 33 222

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 15 26 38 19 2 1 0 21 41 129
2018 Scientific and Professional 24 27 20 19 10 1 0 29 52 159
2018 Administration and Foreign Services 27 26 23 14 6 2 1 21 55 1200
2018 Technical 20 13 20 27 20 0 0 47 33 15
2018 Administrative Support 16 20 26 17 12 4 5 32 39 494
2018 Operational 23 22 26 18 8 1 2 27 46 3932
2018 Other 6 8 13 24 34 9 6 68 17 183
2017 Executive 17 26 37 15 5 0 0 20 43 124
2017 Scientific and Professional 22 19 26 15 11 1 4 28 44 142
2017 Administration and Foreign Services 23 22 27 16 6 2 4 24 48 1269
2017 Technical 16 11 11 31 22 5 5 59 30 18
2017 Administrative Support 18 20 24 17 11 2 8 31 43 519
2017 Operational 20 21 26 19 9 2 3 29 43 4637
2017 Other 6 7 13 19 34 12 8 67 16 253
2014 Executive 11 18 43 20 7 1 0 27 29 169
2014 Scientific and Professional 17 16 22 24 14 2 5 40 36 157
2014 Administration and Foreign Services 14 19 27 22 10 3 4 35 36 1750
2014 Technical 14 14 22 18 22 7 4 45 31 28
2014 Administrative Support 15 20 22 19 14 3 7 36 39 778
2014 Operational 17 20 28 21 10 2 3 32 39 6000
2014 Other 11 9 16 23 26 6 9 58 23 223

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 23 32 34 9 2 1 0 11 55 130
2018 Scientific and Professional 36 22 26 12 1 2 1 14 60 159
2018 Administration and Foreign Services 26 27 29 11 5 2 1 16 55 1203
2018 Technical 33 27 27 7 7 0 0 13 60 15
2018 Administrative Support 10 21 29 17 14 3 5 34 34 495
2018 Operational 30 27 27 9 4 1 1 13 59 3953
2018 Other 7 10 19 26 27 4 7 60 19 180
2017 Executive 25 28 34 12 2 0 0 14 52 125
2017 Scientific and Professional 28 24 28 9 6 3 3 15 55 141
2017 Administration and Foreign Services 26 27 27 11 5 2 3 17 55 1269
2017 Technical 33 27 35 0 0 0 5 0 63 18
2017 Administrative Support 11 19 30 18 10 4 8 32 34 522
2017 Operational 28 26 28 9 4 2 3 14 56 4637
2017 Other 5 11 18 19 29 7 11 59 19 254
2014 Executive 34 29 27 7 2 1 1 9 64 169
2014 Scientific and Professional 28 28 24 9 4 3 4 14 61 157
2014 Administration and Foreign Services 23 26 30 11 5 2 2 17 52 1749
2014 Technical 39 14 25 11 4 0 7 16 57 28
2014 Administrative Support 13 16 32 16 11 4 7 31 33 778
2014 Operational 27 27 28 10 4 2 2 15 56 6002
2014 Other 10 19 22 19 17 6 8 41 34 223

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 62 25 5 4 4 0 0 87 8 132
2018 Scientific and Professional 40 33 9 11 7 0 0 73 18 158
2018 Administration and Foreign Services 40 29 11 12 8 0 0 69 20 1205
2018 Technical 47 33 13 0 0 7 0 86 0 15
2018 Administrative Support 28 31 14 13 13 1 0 59 27 498
2018 Operational 24 30 13 16 17 0 0 54 33 3937
2018 Other 41 33 7 13 5 2 0 75 18 185
2017 Executive 63 25 5 3 4 0 0 88 7 124
2017 Scientific and Professional 42 23 12 10 12 1 0 66 22 143
2017 Administration and Foreign Services 40 31 10 10 7 1 0 72 17 1273
2017 Technical 43 27 0 30 0 0 0 70 30 18
2017 Administrative Support 30 31 14 11 13 1 1 62 24 525
2017 Operational 23 28 13 17 17 1 0 52 35 4643
2017 Other 48 21 11 12 7 1 0 70 19 253
2014 Executive 61 26 4 6 2 1 0 88 8 169
2014 Scientific and Professional 42 33 8 8 9 1 1 75 17 158
2014 Administration and Foreign Services 42 30 9 11 7 1 0 73 18 1753
2014 Technical 44 25 14 11 7 0 0 69 17 28
2014 Administrative Support 35 28 12 11 12 1 1 64 23 781
2014 Operational 30 30 12 14 13 1 0 60 28 6008
2014 Other 41 26 9 10 12 1 1 68 23 223

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 52 40 3 3 2 0 0 92 5 132
2018 Scientific and Professional 44 37 10 5 4 0 0 81 9 156
2018 Administration and Foreign Services 43 36 9 8 4 0 0 80 11 1205
2018 Technical 60 33 7 0 0 0 0 93 0 15
2018 Administrative Support 32 36 15 11 5 0 0 68 16 495
2018 Operational 25 41 14 12 8 0 0 66 20 3944
2018 Other 44 34 11 7 4 0 0 78 11 183
2017 Executive 46 45 2 5 2 0 0 91 7 124
2017 Scientific and Professional 42 35 8 10 5 0 0 77 16 143
2017 Administration and Foreign Services 39 38 10 9 4 0 0 78 12 1273
2017 Technical 57 38 5 0 0 0 0 95 0 18
2017 Administrative Support 31 40 12 10 7 0 0 71 17 523
2017 Operational 20 41 15 15 9 0 0 61 24 4649
2017 Other 49 30 9 6 3 0 1 81 10 255
2014 Executive 53 40 4 3 1 0 0 93 4 169
2014 Scientific and Professional 45 36 10 5 4 0 0 81 9 158
2014 Administration and Foreign Services 41 40 9 7 3 0 0 81 10 1753
2014 Technical 44 46 0 7 0 3 0 93 7 28
2014 Administrative Support 34 39 11 9 7 0 0 72 16 778
2014 Operational 25 44 13 11 7 0 0 69 18 6004
2014 Other 41 36 9 9 4 0 0 77 13 223

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 56 34 6 2 2 0 0 90 4 132
2018 Scientific and Professional 38 45 8 7 2 0 0 83 9 158
2018 Administration and Foreign Services 37 41 12 6 4 1 0 78 9 1207
2018 Technical 43 50 7 0 0 0 0 93 0 14
2018 Administrative Support 24 38 23 5 7 2 1 64 13 498
2018 Operational 21 43 19 9 6 1 0 65 15 3942
2018 Other 40 29 19 7 3 2 0 70 10 183

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 51 39 8 1 0 1 1 91 1 132
2018 Scientific and Professional 19 40 28 8 3 2 0 60 11 158
2018 Administration and Foreign Services 31 39 18 4 3 4 1 73 8 1206
2018 Technical 40 33 13 7 7 0 0 73 13 15
2018 Administrative Support 34 34 19 5 4 3 1 71 9 496
2018 Operational 22 34 24 8 8 3 1 58 17 3963
2018 Other 47 29 14 3 0 6 0 82 4 185
2017 Executive 43 38 9 6 2 2 0 82 9 124
2017 Scientific and Professional 26 35 20 8 1 8 1 67 10 143
2017 Administration and Foreign Services 28 36 21 5 4 6 1 68 9 1273
2017 Technical 46 43 11 0 0 0 0 89 0 18
2017 Administrative Support 27 34 18 6 8 5 1 66 15 524
2017 Operational 20 31 24 9 10 5 1 54 20 4647
2017 Other 49 30 8 2 2 6 2 87 5 254
2014 Executive 49 37 7 7 0 1 0 86 7 168
2014 Scientific and Professional 26 34 20 6 2 11 1 67 10 158
2014 Administration and Foreign Services 36 34 17 4 3 6 1 75 7 1753
2014 Technical 42 25 21 4 8 0 0 67 11 28
2014 Administrative Support 36 33 16 5 4 6 1 73 10 781
2014 Operational 28 33 20 6 7 5 1 65 14 6006
2014 Other 54 31 9 2 3 2 0 87 4 222

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 50 39 5 5 1 1 0 89 5 131
2018 Scientific and Professional 22 39 21 13 2 3 0 62 16 158
2018 Administration and Foreign Services 31 42 13 7 4 2 0 75 11 1205
2018 Technical 47 40 7 0 7 0 0 87 7 15
2018 Administrative Support 31 38 17 6 5 2 1 71 12 496
2018 Operational 18 37 21 13 9 1 0 56 22 3960
2018 Other 51 33 8 6 2 1 0 84 8 185
2017 Executive 41 40 9 9 2 0 0 81 11 125
2017 Scientific and Professional 23 40 19 12 4 2 1 64 17 140
2017 Administration and Foreign Services 27 44 15 6 4 2 0 74 11 1275
2017 Technical 57 38 5 0 0 0 0 95 0 18
2017 Administrative Support 30 40 17 5 5 3 0 72 11 526
2017 Operational 17 36 21 13 11 2 0 54 24 4648
2017 Other 56 32 4 5 1 2 0 90 6 255
2014 Executive 45 37 9 7 1 1 0 83 7 169
2014 Scientific and Professional 27 29 17 13 7 8 0 61 21 158
2014 Administration and Foreign Services 37 38 14 5 3 3 0 77 9 1753
2014 Technical 46 39 7 0 8 0 0 85 8 28
2014 Administrative Support 36 36 15 5 5 3 1 74 10 781
2014 Operational 23 35 19 11 8 3 0 60 20 6011
2014 Other 49 32 11 3 3 1 0 83 6 223

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 59 30 7 3 2 0 0 89 5 132
2018 Scientific and Professional 30 40 13 11 5 1 0 71 16 158
2018 Administration and Foreign Services 36 38 13 8 4 1 0 75 12 1203
2018 Technical 47 33 0 13 7 0 0 80 20 15
2018 Administrative Support 36 36 16 6 6 0 0 72 12 494
2018 Operational 18 36 19 14 12 0 0 55 26 3954
2018 Other 54 34 7 3 1 0 0 89 4 183
2017 Executive 53 32 2 7 5 0 0 86 12 124
2017 Scientific and Professional 30 40 15 10 5 0 0 70 15 143
2017 Administration and Foreign Services 32 40 15 7 5 0 0 73 12 1275
2017 Technical 41 49 5 5 0 0 0 89 5 18
2017 Administrative Support 34 40 12 8 6 0 0 74 13 526
2017 Operational 17 36 17 15 15 0 0 53 30 4651
2017 Other 66 25 4 4 1 0 0 91 5 255
2014 Executive 48 34 7 6 5 0 0 82 11 169
2014 Scientific and Professional 34 33 15 10 8 0 0 67 18 158
2014 Administration and Foreign Services 39 38 12 6 4 0 0 78 11 1753
2014 Technical 39 46 7 0 8 0 0 85 8 28
2014 Administrative Support 39 36 11 6 7 0 0 75 13 781
2014 Operational 23 35 16 13 12 0 0 59 26 6009
2014 Other 51 33 5 4 6 0 0 85 10 222

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 36 45 8 7 3 1 0 82 10 132
2018 Scientific and Professional 24 37 17 11 8 2 2 63 19 158
2018 Administration and Foreign Services 20 35 20 11 8 4 2 59 20 1210
2018 Technical 27 33 7 0 13 20 0 75 17 15
2018 Administrative Support 16 30 22 11 14 4 3 50 27 500
2018 Operational 11 29 21 17 19 3 1 41 37 3948
2018 Other 25 30 12 10 7 8 8 65 20 185
2017 Executive 40 39 9 8 3 0 1 80 11 125
2017 Scientific and Professional 25 34 13 8 11 2 7 64 22 142
2017 Administration and Foreign Services 23 32 18 11 8 4 4 60 21 1275
2017 Technical 38 27 16 14 5 0 0 64 19 18
2017 Administrative Support 18 32 17 13 13 4 4 54 27 525
2017 Operational 13 26 19 18 20 3 2 41 39 4647
2017 Other 39 25 11 8 4 6 8 73 14 254
2014 Executive 45 38 9 3 4 1 1 84 7 169
2014 Scientific and Professional 30 34 11 9 9 3 5 69 19 158
2014 Administration and Foreign Services 29 33 14 9 6 4 4 67 17 1754
2014 Technical 26 32 22 3 7 3 7 65 11 28
2014 Administrative Support 24 31 20 8 11 3 3 58 21 781
2014 Operational 20 29 18 15 14 3 2 52 30 6011
2014 Other 37 23 14 7 8 7 3 67 17 223

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 57 30 9 3 1 0 0 87 4 132
2018 Scientific and Professional 21 40 17 11 9 2 1 62 21 160
2018 Administration and Foreign Services 28 38 16 9 6 2 1 68 15 1213
2018 Technical 20 33 0 20 20 0 7 57 43 15
2018 Administrative Support 24 39 18 9 6 3 0 66 15 499
2018 Operational 18 40 17 14 10 1 0 59 24 3961
2018 Other 32 32 15 8 6 7 1 69 15 184
2017 Executive 60 26 6 6 2 0 0 86 8 125
2017 Scientific and Professional 26 33 16 10 9 3 3 63 20 143
2017 Administration and Foreign Services 31 41 12 8 6 2 0 74 14 1274
2017 Technical 32 52 11 0 5 0 0 84 5 18
2017 Administrative Support 31 37 15 7 6 4 0 70 14 523
2017 Operational 22 39 15 12 9 2 1 63 22 4639
2017 Other 47 27 10 7 2 5 0 79 10 252
2014 Executive 61 26 4 7 2 0 1 88 8 169
2014 Scientific and Professional 27 35 14 14 6 4 2 65 20 158
2014 Administration and Foreign Services 34 38 12 8 4 4 1 75 13 1753
2014 Technical 36 32 14 4 7 7 0 73 12 28
2014 Administrative Support 32 37 11 8 5 5 1 74 14 781
2014 Operational 27 38 13 11 8 2 1 67 20 6009
2014 Other 41 25 10 11 5 6 1 72 17 223

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 39 44 11 3 2 1 0 83 5 132
2018 Scientific and Professional 19 37 24 14 6 0 0 56 20 159
2018 Administration and Foreign Services 23 37 23 9 6 2 0 61 15 1213
2018 Technical 27 53 7 7 7 0 0 80 13 15
2018 Administrative Support 23 34 28 6 7 1 0 58 14 495
2018 Operational 13 33 23 16 15 0 0 46 31 3951
2018 Other 36 35 17 8 3 2 0 72 10 184

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 34 22 19 7 8 2 8 63 16 131
2018 Scientific and Professional 12 15 26 17 17 10 2 30 40 159
2018 Administration and Foreign Services 14 25 21 14 16 8 2 43 33 1213
2018 Technical 13 33 13 0 27 7 7 54 31 15
2018 Administrative Support 16 22 26 12 14 8 1 42 29 498
2018 Operational 10 22 17 20 28 3 1 33 50 3963
2018 Other 28 23 17 10 7 13 3 60 20 184
2017 Executive 29 18 13 8 13 3 15 57 27 125
2017 Scientific and Professional 12 18 15 18 19 14 3 36 46 143
2017 Administration and Foreign Services 14 21 21 15 17 9 4 39 37 1275
2017 Technical 35 27 27 5 0 5 0 66 6 18
2017 Administrative Support 16 23 24 15 12 8 3 44 30 518
2017 Operational 11 22 15 21 26 4 1 35 50 4644
2017 Other 34 22 14 8 5 8 9 68 16 254
2014 Executive 29 24 12 9 11 5 11 62 24 169
2014 Scientific and Professional 7 16 18 19 18 18 4 29 48 158
2014 Administration and Foreign Services 14 19 20 16 17 12 3 39 38 1753
2014 Technical 18 21 18 17 15 11 0 44 36 28
2014 Administrative Support 14 25 17 14 19 10 2 44 37 780
2014 Operational 11 23 16 19 26 5 1 36 47 6013
2014 Other 23 19 12 11 14 13 8 53 31 222

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Scientific and Professional 16 84 160
2018 Administration and Foreign Services 15 85 1214
2018 Administrative Support 16 84 500
2018 Operational 26 74 3977
2018 Other 13 87 184

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 31 25
2018 Administration and Foreign Services 56 183
2018 Administrative Support 68 79
2018 Operational 51 1013
2018 Other 86 25

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 82 25
2018 Administration and Foreign Services 62 183
2018 Administrative Support 66 79
2018 Operational 70 1013
2018 Other 32 25

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 10 183
2018 Operational 9 1013
2018 Other 0 25

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 0 25
2018 Administrative Support 0 79
2018 Operational 6 1013
2018 Other 0 25

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 4 183
2018 Administrative Support 0 79
2018 Operational 4 1013
2018 Other 0 25

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 0 25
2018 Administrative Support 6 79
2018 Operational 23 1013

Question 49g. From whom did you experience harassment on the job? Other
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 3 183
2018 Operational 3 1013

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 38 25
2018 Administration and Foreign Services 32 184
2018 Administrative Support 40 80
2018 Operational 44 1013

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 43 25
2018 Administration and Foreign Services 43 184
2018 Administrative Support 34 80
2018 Operational 39 1013

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 55 25
2018 Administration and Foreign Services 48 184
2018 Administrative Support 49 80
2018 Operational 51 1013
2018 Other 45 24

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 44 25
2018 Administration and Foreign Services 40 184
2018 Administrative Support 41 80
2018 Operational 43 1013
2018 Other 48 24

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 36 25
2018 Administration and Foreign Services 36 184
2018 Administrative Support 38 80
2018 Operational 36 1013
2018 Other 21 24

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 56 25
2018 Administration and Foreign Services 45 184
2018 Administrative Support 58 80
2018 Operational 56 1013
2018 Other 66 24

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 29 25
2018 Administration and Foreign Services 30 184
2018 Administrative Support 31 80
2018 Operational 43 1013
2018 Other 34 24

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 0 25
2018 Administration and Foreign Services 3 184
2018 Administrative Support 0 80
2018 Operational 3 1013
2018 Other 0 24

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 7 184
2018 Administrative Support 6 80
2018 Operational 12 1013
2018 Other 29 24

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 5 184
2018 Administrative Support 10 80
2018 Operational 13 1013

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 53 25
2018 Administration and Foreign Services 53 184
2018 Administrative Support 54 80
2018 Operational 58 1013
2018 Other 34 24

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 26 25
2018 Administration and Foreign Services 22 184
2018 Administrative Support 25 80
2018 Operational 30 1013
2018 Other 24 24

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 15 184
2018 Administrative Support 15 80
2018 Operational 15 1013

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 52 25
2018 Administration and Foreign Services 63 185
2018 Administrative Support 35 80
2018 Operational 50 1016
2018 Other 46 25

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 36 25
2018 Administration and Foreign Services 30 185
2018 Administrative Support 14 80
2018 Operational 28 1016
2018 Other 14 25

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 21 25
2018 Administration and Foreign Services 6 185
2018 Operational 6 1016

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 14 185
2018 Administrative Support 23 80
2018 Operational 25 1016

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 8 185
2018 Administrative Support 8 80
2018 Operational 9 1016

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 5 185
2018 Administrative Support 8 80
2018 Operational 14 1016

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 20 25
2018 Administration and Foreign Services 8 185
2018 Administrative Support 16 80
2018 Operational 15 1016
2018 Other 0 25

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 21 25
2018 Administration and Foreign Services 8 185
2018 Administrative Support 13 80
2018 Operational 11 1016

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 22 185
2018 Administrative Support 40 80
2018 Operational 27 1016
2018 Other 52 25

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 12 176
2018 Operational 9 878

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 13 176
2018 Administrative Support 9 74
2018 Operational 13 878
2018 Other 49 23

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 10 176
2018 Administrative Support 9 74
2018 Operational 9 878

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 8 176
2018 Administrative Support 7 74
2018 Operational 5 878

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 13 176
2018 Administrative Support 7 74
2018 Operational 8 878

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 18 176
2018 Administrative Support 7 74
2018 Operational 7 878

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 22 23
2018 Administration and Foreign Services 14 176
2018 Administrative Support 7 74
2018 Operational 6 878

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 12 176
2018 Administrative Support 14 74
2018 Operational 10 878
2018 Other 24 23

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 13 176
2018 Administrative Support 12 74
2018 Operational 8 878
2018 Other 0 23

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 44 23
2018 Administration and Foreign Services 32 176
2018 Administrative Support 31 74
2018 Operational 38 878
2018 Other 32 23

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 11 176
2018 Administrative Support 12 74
2018 Operational 9 878

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 54 23
2018 Administration and Foreign Services 47 176
2018 Administrative Support 42 74
2018 Operational 50 878
2018 Other 41 23

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 0 23
2018 Operational 2 878
2018 Other 0 23

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 71 23
2018 Administration and Foreign Services 58 176
2018 Administrative Support 61 74
2018 Operational 66 878
2018 Other 58 23

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 0 23
2018 Administration and Foreign Services 5 176
2018 Administrative Support 12 74
2018 Operational 4 878
2018 Other 0 23

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 0 23
2018 Administration and Foreign Services 5 176
2018 Administrative Support 16 74
2018 Operational 13 878

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 30 34 11 10 2 9 4 74 13 129
2018 Scientific and Professional 6 17 25 7 8 29 8 37 23 159
2018 Administration and Foreign Services 14 18 24 9 8 21 5 44 23 1212
2018 Technical 13 7 13 0 13 47 7 43 29 15
2018 Administrative Support 16 18 24 7 9 20 6 46 21 498
2018 Operational 7 16 24 15 22 12 3 27 44 3964
2018 Other 24 16 13 4 8 26 10 62 18 185
2017 Executive 31 28 12 11 7 9 2 67 20 125
2017 Scientific and Professional 7 12 28 13 6 30 5 29 29 142
2017 Administration and Foreign Services 13 17 22 7 9 24 7 45 24 1274
2017 Technical 27 11 16 0 0 32 14 70 0 18
2017 Administrative Support 16 16 22 8 10 21 8 44 26 526
2017 Operational 7 15 23 13 21 16 4 28 42 4656
2017 Other 26 16 12 5 1 26 15 70 10 255
2014 Executive 34 29 13 7 5 10 3 72 13 169
2014 Scientific and Professional 5 11 22 3 9 37 13 33 23 157
2014 Administration and Foreign Services 11 17 21 7 7 28 9 45 22 1751
2014 Technical 11 14 15 0 10 35 14 50 20 28
2014 Administrative Support 16 17 20 6 10 21 9 48 23 781
2014 Operational 9 16 24 11 15 19 5 33 36 6009
2014 Other 25 9 17 5 5 28 10 56 17 222

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 45 37 8 4 3 3 0 84 7 131
2018 Scientific and Professional 14 29 28 14 4 12 0 48 20 159
2018 Administration and Foreign Services 22 30 23 8 6 10 1 58 16 1212
2018 Technical 27 33 20 7 7 7 0 64 14 15
2018 Administrative Support 24 30 23 7 7 8 1 59 16 499
2018 Operational 12 27 23 16 18 4 0 41 36 3963
2018 Other 35 26 13 7 5 12 2 71 14 184
2017 Executive 42 31 9 10 5 4 0 75 16 124
2017 Scientific and Professional 14 24 28 12 6 15 1 45 22 143
2017 Administration and Foreign Services 20 29 22 9 7 11 1 57 18 1273
2017 Technical 53 24 12 0 0 12 0 87 0 17
2017 Administrative Support 24 26 25 8 7 10 1 55 17 525
2017 Operational 11 26 23 14 18 7 1 40 35 4647
2017 Other 41 21 15 5 2 13 4 74 8 255
2014 Executive 42 29 14 7 4 3 1 74 11 169
2014 Scientific and Professional 14 17 25 8 7 26 3 44 21 158
2014 Administration and Foreign Services 18 29 22 7 6 17 2 57 15 1750
2014 Technical 21 18 18 0 11 28 4 57 16 28
2014 Administrative Support 25 25 21 7 9 11 2 58 18 781
2014 Operational 14 26 24 12 13 10 1 44 29 6009
2014 Other 31 20 19 5 4 16 4 64 12 222

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Scientific and Professional 7 93 159
2018 Administration and Foreign Services 8 92 1212
2018 Administrative Support 12 88 498
2018 Operational 17 83 3965
2018 Other 6 94 183

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 30 98
2018 Administrative Support 40 62
2018 Operational 35 654

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 81 98
2018 Administrative Support 81 62
2018 Operational 80 654

Question 56c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 6 98
2018 Operational 2 654
2018 Other 0 10

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 0 10
2018 Administrative Support 0 62
2018 Operational 4 654
2018 Other 0 10

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 0 10
2018 Administration and Foreign Services 7 98
2018 Operational 4 654
2018 Other 0 10

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 Operational 16 654

Question 56g. From whom did you experience discrimination on the job? Other
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 7 98
2018 Administrative Support 10 62
2018 Operational 10 654

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 34 97
2018 Administrative Support 19 62
2018 Operational 25 651

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 31 97
2018 Administrative Support 15 62
2018 Operational 17 651

Question 57c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 0 10
2018 Administration and Foreign Services 26 97
2018 Administrative Support 18 62
2018 Operational 16 651

Question 57d. Please indicate the type of discrimination you experienced. Religion
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 0 10
2018 Administration and Foreign Services 12 97
2018 Administrative Support 13 62
2018 Operational 5 651

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 20 97
2018 Administrative Support 29 62
2018 Operational 19 651

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 27 97
2018 Administrative Support 29 62
2018 Operational 40 651

Question 57g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 0 10
2018 Operational 5 651
2018 Other 0 10

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 0 10
2018 Operational 2 651
2018 Other 0 10

Question 57i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 0 10
2018 Administration and Foreign Services 6 97
2018 Operational 12 651
2018 Other 0 10

Question 57j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 19 97
2018 Administrative Support 11 62
2018 Operational 27 651
2018 Other 0 10

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 0 10
2018 Administration and Foreign Services 0 97
2018 Administrative Support 0 62
2018 Operational 1 651
2018 Other 0 10

Question 57l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 13 97
2018 Administrative Support 24 62
2018 Operational 21 651
2018 Other 0 10

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 0 10
2018 Administrative Support 0 62
2018 Other 0 10

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 16 97
2018 Administrative Support 21 62
2018 Operational 13 651

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 26 97
2018 Administrative Support 37 62
2018 Operational 31 654

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 8 97
2018 Administrative Support 13 62
2018 Operational 17 654

Question 58c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 Operational 4 654
2018 Other 0 10

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 15 97
2018 Administrative Support 26 62
2018 Operational 22 654
2018 Other 0 10

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 0 10
2018 Administrative Support 8 62
2018 Operational 3 654
2018 Other 0 10

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 Operational 12 654
2018 Other 0 10

Question 58g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 5 97
2018 Administrative Support 8 62
2018 Operational 9 654
2018 Other 0 10

Question 58h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 6 97
2018 Administrative Support 13 62
2018 Operational 7 654

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 58 97
2018 Administrative Support 39 62
2018 Operational 48 654
2018 Other 54 10

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 Operational 5 575

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 7 94
2018 Administrative Support 10 59
2018 Operational 10 575

Question 59c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 Operational 3 575

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 Operational 3 575
2018 Other 0 10

Question 59e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 0 94
2018 Operational 3 575
2018 Other 0 10

Question 59f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Administrative Support 0 59
2018 Operational 2 575
2018 Other 0 10

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 8 94
2018 Operational 3 575
2018 Other 0 10

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 13 94
2018 Administrative Support 12 59
2018 Operational 9 575

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 9 94
2018 Administrative Support 17 59
2018 Operational 7 575

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 25 94
2018 Administrative Support 27 59
2018 Operational 31 575

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 13 94
2018 Administrative Support 10 59
2018 Operational 8 575

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 49 94
2018 Administrative Support 37 59
2018 Operational 45 575

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 5 94
2018 Operational 3 575
2018 Other 0 10

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 58 94
2018 Administrative Support 61 59
2018 Operational 71 575

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 5 94
2018 Operational 5 575
2018 Other 0 10

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 14 94
2018 Administrative Support 22 59
2018 Operational 13 575

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 37 28 14 2 2 15 3 79 5 131
2018 Scientific and Professional 7 14 26 3 4 38 9 38 13 158
2018 Administration and Foreign Services 15 19 28 4 5 25 4 49 12 1212
2018 Technical 20 7 13 0 13 40 7 50 25 15
2018 Administrative Support 17 19 25 5 7 23 5 49 16 496
2018 Operational 9 17 31 9 13 17 3 32 28 3960
2018 Other 30 15 9 3 2 33 9 76 8 181
2017 Executive 39 28 8 2 4 14 5 83 6 125
2017 Scientific and Professional 10 14 23 5 3 37 8 43 14 143
2017 Administration and Foreign Services 13 17 24 4 4 31 7 49 12 1275
2017 Technical 27 11 16 0 0 46 0 69 0 18
2017 Administrative Support 16 20 22 5 5 24 7 53 15 525
2017 Operational 9 17 28 7 12 22 5 35 26 4655
2017 Other 30 16 9 1 1 30 12 80 3 255
2014 Executive 36 24 15 2 0 20 4 78 2 169
2014 Scientific and Professional 5 9 15 4 4 50 14 37 20 158
2014 Administration and Foreign Services 13 15 24 3 2 35 8 49 9 1751
2014 Technical 21 11 11 0 4 46 7 68 9 28
2014 Administrative Support 17 17 23 3 6 25 9 51 15 781
2014 Operational 11 17 27 7 9 25 5 39 23 6011
2014 Other 26 12 17 2 3 27 14 64 7 220

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 45 40 7 2 2 3 0 88 5 132
2018 Scientific and Professional 16 28 25 8 2 19 3 56 13 159
2018 Administration and Foreign Services 23 29 26 5 4 12 1 59 11 1210
2018 Technical 33 33 13 7 7 7 0 71 14 15
2018 Administrative Support 26 30 22 5 6 9 1 62 13 494
2018 Operational 14 27 27 11 13 7 1 44 26 3956
2018 Other 39 25 12 2 1 17 3 80 4 181
2017 Executive 49 30 8 2 3 5 2 86 6 125
2017 Scientific and Professional 16 33 22 5 4 17 2 61 12 142
2017 Administration and Foreign Services 22 29 24 4 4 16 2 62 9 1271
2017 Technical 32 25 16 0 0 27 0 77 0 18
2017 Administrative Support 26 29 21 5 5 12 2 64 11 525
2017 Operational 15 27 25 9 11 11 2 48 23 4642
2017 Other 48 24 7 4 1 13 4 86 6 255
2014 Executive 44 29 15 1 1 9 1 81 2 169
2014 Scientific and Professional 14 20 18 7 2 36 2 55 15 158
2014 Administration and Foreign Services 22 28 21 4 3 21 2 64 10 1751
2014 Technical 28 11 18 4 8 32 0 57 16 28
2014 Administrative Support 25 25 22 3 6 15 3 62 11 779
2014 Operational 16 27 24 8 9 14 1 51 20 6004
2014 Other 34 22 15 3 2 18 5 74 7 222
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 64 20 6 5 5 0 0 84 10 129
2018 Scientific and Professional 48 30 8 5 9 1 0 79 13 157
2018 Administration and Foreign Services 52 26 10 5 5 1 0 80 10 1198
2018 Technical 60 13 13 0 13 0 0 73 13 15
2018 Administrative Support 45 27 14 4 7 2 0 73 12 492
2018 Operational 36 31 13 8 11 1 0 67 19 3922
2018 Other 53 24 17 3 1 2 0 79 4 184
2017 Executive 60 20 6 4 8 2 0 82 12 125
2017 Scientific and Professional 54 24 9 6 5 1 1 79 12 143
2017 Administration and Foreign Services 53 26 10 5 5 1 0 80 10 1274
2017 Technical 65 25 5 5 0 0 0 89 5 18
2017 Administrative Support 47 28 14 4 6 1 0 76 10 525
2017 Operational 34 29 15 8 12 2 0 64 21 4645
2017 Other 63 17 10 4 4 2 1 83 7 252

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 50 40 5 4 1 1 0 91 5 132
2018 Scientific and Professional 17 40 23 12 5 4 0 59 17 158
2018 Administration and Foreign Services 26 41 19 8 4 3 0 68 12 1214
2018 Technical 33 33 7 0 20 7 0 71 21 15
2018 Administrative Support 29 39 17 7 4 3 1 71 12 498
2018 Operational 20 41 18 12 9 1 0 61 21 3957
2018 Other 30 34 17 6 6 5 1 68 13 185
2017 Executive 37 46 6 5 4 2 0 85 9 125
2017 Scientific and Professional 19 42 16 9 7 7 0 66 18 143
2017 Administration and Foreign Services 22 42 20 9 5 3 0 65 14 1271
2017 Technical 48 36 11 0 5 0 0 84 5 18
2017 Administrative Support 29 40 15 7 5 3 0 71 13 525
2017 Operational 16 40 18 12 12 2 0 58 24 4649
2017 Other 31 34 15 7 3 9 2 73 11 255

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 23 44 13 14 5 1 0 68 19 132
2018 Scientific and Professional 14 26 19 23 15 3 1 41 40 159
2018 Administration and Foreign Services 18 33 20 16 11 2 0 51 28 1214
2018 Technical 47 20 7 0 27 0 0 67 27 15
2018 Administrative Support 20 37 16 13 12 2 1 59 25 495
2018 Operational 10 26 18 22 23 1 0 36 46 3963
2018 Other 30 30 20 11 7 2 0 62 18 184
2017 Executive 18 42 12 16 12 0 0 60 27 125
2017 Scientific and Professional 12 32 18 19 19 1 0 44 38 143
2017 Administration and Foreign Services 12 35 19 18 13 2 0 48 32 1275
2017 Technical 29 28 23 6 6 9 0 62 13 17
2017 Administrative Support 17 33 20 17 10 2 0 52 28 524
2017 Operational 6 26 18 22 26 1 0 32 49 4645
2017 Other 27 38 16 9 4 5 0 69 14 255

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 36 30 16 12 5 0 1 66 18 132
2018 Scientific and Professional 19 22 25 14 20 0 1 41 34 157
2018 Administration and Foreign Services 26 22 22 12 16 0 2 49 29 1215
2018 Technical 13 27 33 20 7 0 0 40 27 15
2018 Administrative Support 31 25 18 11 11 1 3 58 23 496
2018 Operational 23 27 21 13 17 0 1 50 30 3964
2018 Other 27 26 20 12 14 0 0 53 27 184
2017 Executive 45 22 13 13 7 0 0 68 20 125
2017 Scientific and Professional 29 20 21 15 15 1 1 49 30 142
2017 Administration and Foreign Services 28 24 19 12 15 0 3 53 28 1272
2017 Technical 54 24 16 0 0 0 5 83 0 18
2017 Administrative Support 30 27 19 10 11 1 3 59 22 520
2017 Operational 23 27 21 12 15 0 1 51 28 4639
2017 Other 27 30 19 8 13 0 2 58 22 255

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 6 20 27 27 19 0 0 27 46 132
2018 Scientific and Professional 18 20 30 18 14 0 0 38 32 159
2018 Administration and Foreign Services 13 22 28 20 16 0 1 35 36 1211
2018 Technical 27 33 7 7 27 0 0 60 33 15
2018 Administrative Support 25 31 23 13 7 0 1 56 20 495
2018 Operational 16 28 27 17 13 0 0 43 30 3962
2018 Other 39 35 14 8 2 0 1 75 10 184
2017 Executive 5 18 29 24 24 0 0 23 48 125
2017 Scientific and Professional 13 29 27 16 15 0 0 42 31 142
2017 Administration and Foreign Services 13 27 26 16 16 0 1 41 33 1273
2017 Technical 11 41 11 32 5 0 0 51 38 18
2017 Administrative Support 25 26 25 10 10 1 2 53 21 525
2017 Operational 17 25 25 17 15 0 1 43 32 4645
2017 Other 43 26 18 8 1 1 2 72 10 255

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 10 22 31 21 16 0 0 32 37 132
2018 Scientific and Professional 17 27 22 18 14 1 1 45 32 158
2018 Administration and Foreign Services 14 25 26 18 14 0 2 40 33 1207
2018 Technical 27 27 20 7 20 0 0 53 27 15
2018 Administrative Support 39 27 18 8 4 1 3 69 12 493
2018 Operational 23 31 22 12 9 0 3 56 21 3914
2018 Other 59 18 9 6 0 0 7 84 7 182
2017 Executive 5 24 28 22 21 0 0 29 43 124
2017 Scientific and Professional 25 18 27 16 14 0 1 43 30 143
2017 Administration and Foreign Services 15 26 26 17 13 0 2 43 30 1272
2017 Technical 22 32 11 21 5 0 9 59 29 18
2017 Administrative Support 35 31 18 7 5 1 4 69 12 522
2017 Operational 25 28 21 12 10 1 4 55 23 4630
2017 Other 61 16 10 3 2 1 7 84 5 255

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 6 15 29 28 22 0 0 22 49 130
2018 Scientific and Professional 14 19 19 24 24 0 1 33 48 159
2018 Administration and Foreign Services 11 16 26 20 25 0 1 28 46 1209
2018 Technical 33 13 20 0 33 0 0 47 33 15
2018 Administrative Support 25 23 19 14 16 1 2 50 30 496
2018 Operational 9 15 22 21 32 0 0 24 53 3952
2018 Other 40 22 18 10 9 1 1 62 20 183
2017 Executive 3 21 17 29 29 0 1 24 59 124
2017 Scientific and Professional 9 18 25 21 26 0 1 27 48 143
2017 Administration and Foreign Services 12 18 23 21 24 1 1 30 46 1271
2017 Technical 10 27 11 21 22 0 9 41 47 18
2017 Administrative Support 21 24 16 16 20 1 2 46 37 524
2017 Operational 9 15 20 22 33 0 1 24 56 4638
2017 Other 36 18 17 13 10 1 4 58 24 255

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 14 23 28 17 14 0 3 38 33 132
2018 Scientific and Professional 45 24 14 7 4 1 5 73 12 159
2018 Administration and Foreign Services 39 24 17 7 5 0 7 69 13 1208
2018 Technical 53 13 7 13 7 7 0 71 21 15
2018 Administrative Support 60 16 6 2 1 1 14 89 4 495
2018 Operational 36 26 17 8 8 0 4 65 17 3950
2018 Other 63 18 7 4 2 1 5 86 6 184
2017 Executive 13 24 25 16 18 0 3 39 35 125
2017 Scientific and Professional 42 29 11 5 5 0 7 77 11 143
2017 Administration and Foreign Services 37 24 15 6 5 1 12 70 13 1274
2017 Technical 43 32 5 5 0 0 14 88 6 18
2017 Administrative Support 55 13 8 1 1 2 19 87 3 518
2017 Operational 35 25 18 8 7 1 7 65 16 4637
2017 Other 61 20 7 4 2 0 5 86 6 255

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 11 27 30 17 15 0 0 38 33 132
2018 Scientific and Professional 26 27 23 14 10 0 0 53 24 159
2018 Administration and Foreign Services 25 28 23 12 10 0 1 54 23 1209
2018 Technical 40 20 20 13 7 0 0 60 20 15
2018 Administrative Support 39 25 17 9 6 1 3 66 16 493
2018 Operational 17 23 23 16 20 0 0 40 36 3950
2018 Other 37 32 17 8 4 0 2 71 11 184
2017 Executive 6 36 28 16 15 0 0 42 30 122
2017 Scientific and Professional 30 28 24 9 6 1 1 59 16 143
2017 Administration and Foreign Services 27 28 23 12 8 0 2 56 21 1262
2017 Technical 43 22 35 0 0 0 0 65 0 18
2017 Administrative Support 37 29 19 7 6 0 1 67 14 520
2017 Operational 16 25 25 17 17 0 0 41 34 4628
2017 Other 39 28 18 8 4 0 2 69 12 255

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 24 40 24 8 4 0 1 65 12 131
2018 Scientific and Professional 16 31 30 12 10 1 1 48 22 158
2018 Administration and Foreign Services 20 32 26 12 8 1 1 53 20 1209
2018 Technical 20 20 40 7 13 0 0 40 20 15
2018 Administrative Support 30 32 20 9 5 1 2 64 15 495
2018 Operational 13 31 27 17 12 0 0 44 29 3961
2018 Other 47 22 18 5 3 2 3 72 9 184
2017 Executive 26 26 25 14 9 0 0 52 23 122
2017 Scientific and Professional 20 31 27 14 7 0 1 51 21 143
2017 Administration and Foreign Services 20 32 23 13 9 1 2 53 23 1261
2017 Technical 32 30 27 11 0 0 0 63 11 18
2017 Administrative Support 30 31 20 10 5 1 3 63 16 518
2017 Operational 14 27 26 18 14 1 1 41 33 4633
2017 Other 49 26 12 6 3 0 4 79 9 254

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 11 28 25 21 15 0 0 40 35 131
2018 Scientific and Professional 14 26 33 15 12 0 1 40 27 160
2018 Administration and Foreign Services 13 28 26 19 13 1 1 41 32 1210
2018 Technical 33 13 20 27 7 0 0 47 33 15
2018 Administrative Support 28 29 23 10 6 1 3 59 17 494
2018 Operational 12 26 26 20 16 0 1 38 35 3959
2018 Other 42 28 17 5 3 1 4 74 8 183
2017 Executive 10 20 32 22 16 0 0 30 38 122
2017 Scientific and Professional 16 27 23 20 13 0 1 43 34 143
2017 Administration and Foreign Services 14 25 28 18 13 0 2 39 32 1260
2017 Technical 16 46 16 16 5 0 0 62 22 18
2017 Administrative Support 30 28 24 10 5 0 3 60 16 518
2017 Operational 12 25 24 20 17 1 1 38 38 4633
2017 Other 48 26 15 6 2 0 3 76 8 254

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 25 37 19 14 5 0 0 62 19 131
2018 Scientific and Professional 17 29 23 17 13 0 1 46 30 159
2018 Administration and Foreign Services 20 27 25 14 11 0 1 48 26 1209
2018 Technical 20 20 0 40 20 0 0 40 60 15
2018 Administrative Support 33 28 17 11 7 2 2 63 19 493
2018 Operational 17 26 24 17 15 0 1 43 32 3955
2018 Other 36 26 21 12 3 0 2 63 16 184
2017 Executive 20 32 25 12 9 0 1 53 22 122
2017 Scientific and Professional 23 23 23 14 15 1 1 47 29 143
2017 Administration and Foreign Services 20 27 23 17 10 0 2 48 28 1263
2017 Technical 32 41 11 5 11 0 0 73 16 18
2017 Administrative Support 35 29 18 8 6 1 3 66 15 518
2017 Operational 18 27 22 17 15 1 1 45 32 4639
2017 Other 48 22 17 6 5 0 2 72 11 254

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 20 34 25 18 4 0 0 53 21 131
2018 Scientific and Professional 34 26 19 10 9 1 1 61 19 159
2018 Administration and Foreign Services 24 29 23 13 9 1 1 54 23 1201
2018 Technical 33 53 0 7 7 0 0 87 13 15
2018 Administrative Support 32 31 19 10 4 1 3 66 15 491
2018 Operational 18 28 24 16 13 0 0 46 30 3942
2018 Other 45 33 11 6 1 0 3 81 7 183
2017 Executive 22 31 27 11 9 0 0 53 20 122
2017 Scientific and Professional 32 31 16 13 8 0 1 63 21 143
2017 Administration and Foreign Services 25 28 22 13 8 1 3 55 22 1261
2017 Technical 32 32 25 5 5 0 0 64 11 18
2017 Administrative Support 35 32 16 7 4 0 4 71 12 515
2017 Operational 19 28 23 16 12 1 1 48 28 4628
2017 Other 53 23 13 5 3 1 2 79 8 255

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 56 27 12 2 2 0 0 84 4 131
2018 Scientific and Professional 46 26 13 11 3 0 1 73 15 160
2018 Administration and Foreign Services 49 24 14 6 5 1 2 75 11 1202
2018 Technical 67 0 7 7 20 0 0 67 27 15
2018 Administrative Support 50 21 14 7 4 1 4 74 11 491
2018 Operational 37 27 18 9 8 0 1 65 17 3936
2018 Other 63 25 5 3 2 0 2 90 5 184
2017 Executive 64 22 11 2 2 0 1 86 3 125
2017 Scientific and Professional 53 24 12 5 5 0 1 78 10 143
2017 Administration and Foreign Services 50 23 13 6 4 0 4 76 10 1275
2017 Technical 38 27 11 11 9 0 5 68 21 18
2017 Administrative Support 48 24 12 7 6 0 3 75 13 522
2017 Operational 37 28 18 9 6 0 1 66 16 4650
2017 Other 69 20 6 3 1 0 2 90 4 255

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 76 15 5 2 1 0 3 93 2 131
2018 Scientific and Professional 72 12 5 5 1 0 5 88 7 160
2018 Administration and Foreign Services 64 17 9 3 3 1 4 85 6 1202
2018 Technical 73 13 0 0 13 0 0 87 13 15
2018 Administrative Support 58 15 10 3 4 2 7 80 8 493
2018 Operational 53 19 11 6 7 1 4 75 13 3942
2018 Other 72 15 4 2 0 2 5 93 3 182

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 72 16 8 1 2 0 2 89 2 131
2018 Scientific and Professional 68 16 4 4 5 1 2 87 9 159
2018 Administration and Foreign Services 62 14 9 5 5 2 3 80 11 1206
2018 Technical 73 13 0 7 7 0 0 87 13 15
2018 Administrative Support 62 11 7 4 7 3 5 80 12 494
2018 Operational 48 20 12 7 9 1 2 71 17 3957
2018 Other 74 11 5 2 5 2 2 88 7 182
2017 Executive 73 12 7 3 5 0 1 85 8 124
2017 Scientific and Professional 70 15 3 5 4 0 3 88 9 143
2017 Administration and Foreign Services 65 13 9 3 4 1 5 83 8 1269
2017 Technical 84 5 0 5 0 5 0 94 6 18
2017 Administrative Support 64 14 7 5 5 1 4 82 10 523
2017 Operational 53 20 10 7 7 1 2 75 14 4646
2017 Other 79 12 3 2 1 1 2 94 3 255

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 55 32 8 2 2 0 2 88 3 130
2018 Scientific and Professional 56 25 11 8 1 0 0 81 8 157
2018 Administration and Foreign Services 50 29 11 4 4 0 1 81 8 1207
2018 Technical 53 33 0 13 0 0 0 87 13 15
2018 Administrative Support 43 31 14 6 4 0 2 75 11 498
2018 Operational 40 33 15 6 5 0 0 74 11 3957
2018 Other 61 22 8 5 3 0 1 84 8 184
2017 Executive 58 26 8 3 3 0 1 85 7 125
2017 Scientific and Professional 55 23 11 7 3 0 2 79 9 143
2017 Administration and Foreign Services 52 26 11 5 3 1 3 81 8 1272
2017 Technical 48 30 16 5 0 0 0 78 5 18
2017 Administrative Support 46 30 11 6 4 1 2 78 11 525
2017 Operational 41 33 14 6 4 0 1 76 10 4647
2017 Other 63 23 8 4 1 0 2 87 5 254

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 62 23 7 2 4 0 2 87 6 130
2018 Scientific and Professional 42 25 14 11 7 0 0 68 18 156
2018 Administration and Foreign Services 49 22 13 7 7 1 1 73 14 1201
2018 Technical 53 20 0 13 13 0 0 73 27 15
2018 Administrative Support 48 22 12 6 8 0 2 73 14 499
2018 Operational 36 25 17 11 10 0 0 61 22 3942
2018 Other 67 18 6 4 3 1 1 87 7 182
2017 Executive 57 21 11 7 4 0 1 78 11 125
2017 Scientific and Professional 56 17 13 4 7 0 3 76 11 143
2017 Administration and Foreign Services 54 21 10 6 5 1 3 78 11 1273
2017 Technical 65 27 9 0 0 0 0 91 0 18
2017 Administrative Support 56 19 10 6 5 2 2 78 11 524
2017 Operational 40 25 14 10 9 0 1 66 20 4642
2017 Other 74 16 4 3 2 0 2 92 4 254

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 37 39 16 6 1 0 1 77 7 130
2018 Scientific and Professional 53 14 6 3 1 0 24 88 4 157
2018 Administration and Foreign Services 50 14 8 2 1 1 23 85 4 1197
2018 Technical 53 20 0 0 7 0 20 92 8 15
2018 Administrative Support 54 7 3 1 1 1 34 93 2 493
2018 Operational 47 12 6 3 2 0 31 85 7 3917
2018 Other 64 7 1 0 1 1 26 97 1 182
2017 Executive 37 39 14 5 3 0 1 77 9 125
2017 Scientific and Professional 57 11 3 4 1 1 23 89 7 143
2017 Administration and Foreign Services 52 11 5 2 2 1 27 88 5 1273
2017 Technical 59 11 0 0 0 0 30 100 0 18
2017 Administrative Support 52 7 3 2 0 0 34 92 4 523
2017 Operational 46 12 6 3 2 0 32 85 6 4642
2017 Other 72 5 2 1 0 0 20 97 2 251

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 63 27 6 1 1 1 2 92 2 128
2018 Scientific and Professional 72 12 5 1 0 1 9 93 1 155
2018 Administration and Foreign Services 64 17 8 2 2 1 7 87 4 1201
2018 Technical 67 33 0 0 0 0 0 100 0 15
2018 Administrative Support 66 15 7 2 1 0 9 90 3 494
2018 Operational 47 28 13 5 3 0 3 78 8 3931
2018 Other 71 12 6 3 2 0 6 88 5 182
2017 Executive 67 26 5 1 0 0 1 94 1 124
2017 Scientific and Professional 68 15 8 1 0 0 7 90 1 143
2017 Administration and Foreign Services 67 15 4 2 1 1 10 92 3 1260
2017 Technical 71 17 6 0 0 0 6 94 0 17
2017 Administrative Support 64 14 5 3 2 1 12 89 5 522
2017 Operational 49 26 12 5 3 0 5 80 8 4623
2017 Other 68 18 8 1 1 0 4 89 3 253

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 79 15 4 1 1 0 1 95 2 130
2018 Scientific and Professional 76 11 5 2 3 0 3 90 5 157
2018 Administration and Foreign Services 65 16 7 4 4 1 3 84 8 1204
2018 Technical 53 27 13 0 7 0 0 80 7 15
2018 Administrative Support 59 16 8 3 7 1 5 80 11 496
2018 Operational 69 17 5 2 3 0 3 89 5 3953
2018 Other 57 15 7 8 7 1 5 77 16 184
2017 Executive 85 4 7 2 2 0 1 90 3 124
2017 Scientific and Professional 66 15 7 4 3 0 4 85 8 143
2017 Administration and Foreign Services 62 19 7 3 3 1 5 86 7 1275
2017 Technical 65 16 19 0 0 0 0 81 0 18
2017 Administrative Support 61 17 7 5 3 1 5 84 9 524
2017 Operational 63 19 7 3 3 1 4 87 6 4648
2017 Other 54 18 6 7 8 0 5 77 17 255

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 63 29 5 1 1 0 2 93 2 128
2018 Scientific and Professional 56 23 13 5 1 0 2 81 6 157
2018 Administration and Foreign Services 48 28 14 4 2 1 3 79 6 1204
2018 Technical 67 20 13 0 0 0 0 87 0 15
2018 Administrative Support 47 23 16 7 2 0 4 73 10 497
2018 Operational 44 31 15 5 3 0 2 77 8 3951
2018 Other 55 25 12 3 1 1 3 83 4 183
2017 Executive 62 29 5 3 0 0 1 92 3 125
2017 Scientific and Professional 54 26 14 2 2 1 2 82 4 143
2017 Administration and Foreign Services 50 28 12 4 2 0 4 81 6 1273
2017 Technical 64 25 5 0 0 0 5 94 0 18
2017 Administrative Support 47 28 13 4 3 0 4 78 8 525
2017 Operational 44 32 13 5 3 0 3 79 8 4636
2017 Other 64 24 4 4 2 0 3 91 5 254

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 8 25 40 20 7 0 0 33 27 131
2018 Scientific and Professional 10 25 38 22 5 0 0 36 27 159
2018 Administration and Foreign Services 10 29 38 16 7 0 0 39 23 1216
2018 Technical 27 33 20 7 13 0 0 60 20 15
2018 Administrative Support 21 28 33 13 4 0 1 50 17 498
2018 Operational 8 28 39 17 8 0 0 36 25 3987
2018 Other 23 44 23 7 1 1 1 68 8 184
2017 Executive 5 15 45 24 10 0 0 20 34 125
2017 Scientific and Professional 9 31 38 13 9 0 0 40 22 143
2017 Administration and Foreign Services 9 27 38 16 9 0 1 36 25 1274
2017 Technical 16 41 43 0 0 0 0 57 0 18
2017 Administrative Support 16 33 34 10 5 0 1 50 16 527
2017 Operational 7 25 40 18 10 0 0 32 28 4653
2017 Other 25 47 21 4 0 1 0 74 4 255

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 16 21 40 15 7 0 0 22 37 131
2018 Scientific and Professional 10 24 42 16 7 0 0 24 35 160
2018 Administration and Foreign Services 13 23 39 19 7 0 0 26 35 1204
2018 Technical 27 7 13 40 13 0 0 53 33 15
2018 Administrative Support 9 18 36 21 15 0 1 36 27 490
2018 Operational 14 23 40 17 7 0 0 23 37 3925
2018 Other 8 16 25 32 17 0 1 50 24 184
2017 Executive 11 27 44 14 4 0 0 18 38 124
2017 Scientific and Professional 8 22 38 19 13 0 0 32 31 143
2017 Administration and Foreign Services 12 23 39 18 7 0 1 25 36 1274
2017 Technical 0 16 43 20 22 0 0 41 16 18
2017 Administrative Support 8 20 37 21 13 0 1 35 28 525
2017 Operational 13 24 38 17 6 0 0 24 37 4643
2017 Other 3 8 38 27 23 0 1 50 12 252
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 52 24 11 6 3 2 1 54 46 131
2018 Scientific and Professional 26 22 21 11 14 4 1 27 73 160
2018 Administration and Foreign Services 34 26 18 9 10 2 1 35 65 1217
2018 Technical 40 20 27 7 0 7 0 43 57 15
2018 Administrative Support 45 22 14 7 6 4 1 48 52 498
2018 Operational 33 30 17 8 8 3 1 35 65 3981
2018 Other 30 21 20 13 8 6 1 33 67 182
2017 Executive 49 25 12 4 5 3 1 51 49 125
2017 Scientific and Professional 27 26 20 11 10 5 1 29 71 143
2017 Administration and Foreign Services 41 24 16 7 8 4 1 43 57 1274
2017 Technical 79 11 5 0 0 5 0 83 17 18
2017 Administrative Support 45 19 13 7 6 9 2 51 49 527
2017 Operational 36 29 16 6 6 7 1 38 62 4654
2017 Other 26 18 20 13 10 10 2 30 70 255

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 23 110
2018 Administration and Foreign Services 18 756
2018 Administrative Support 27 245
2018 Operational 18 2516
2018 Other 41 114
2017 Executive 2 58
2017 Scientific and Professional 15 96
2017 Administration and Foreign Services 15 677
2017 Administrative Support 29 231
2017 Operational 16 2637
2017 Other 59 155

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 34 110
2018 Administration and Foreign Services 29 756
2018 Administrative Support 25 245
2018 Operational 29 2516
2018 Other 54 114
2017 Executive 13 58
2017 Scientific and Professional 32 96
2017 Administration and Foreign Services 26 677
2017 Administrative Support 29 231
2017 Operational 27 2637
2017 Other 51 155

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 22 110
2018 Administration and Foreign Services 16 756
2018 Administrative Support 31 245
2018 Operational 28 2516
2018 Other 41 114
2017 Executive 7 58
2017 Scientific and Professional 14 96
2017 Administration and Foreign Services 14 677
2017 Administrative Support 24 231
2017 Operational 24 2637
2017 Other 32 155

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 54 110
2018 Administration and Foreign Services 57 756
2018 Administrative Support 29 245
2018 Operational 54 2516
2018 Other 29 114
2017 Executive 57 58
2017 Scientific and Professional 57 96
2017 Administration and Foreign Services 55 677
2017 Administrative Support 32 231
2017 Operational 57 2637
2017 Other 34 155

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 13 110
2018 Administration and Foreign Services 5 756
2018 Administrative Support 5 245
2018 Operational 8 2516
2018 Other 1 114
2017 Executive 2 58
2017 Scientific and Professional 13 96
2017 Administration and Foreign Services 4 677
2017 Administrative Support 5 231
2017 Operational 6 2637
2017 Other 4 155

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 39 110
2018 Administration and Foreign Services 29 756
2018 Administrative Support 16 245
2018 Operational 32 2516
2018 Other 20 114

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 30 110
2018 Administration and Foreign Services 30 756
2018 Administrative Support 36 245
2018 Operational 23 2516
2018 Other 19 114
2017 Executive 40 58
2017 Scientific and Professional 34 96
2017 Administration and Foreign Services 40 677
2017 Administrative Support 36 231
2017 Operational 27 2637
2017 Other 17 155

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 Scientific and Professional 4 34 24 15 8 14 107
2018 Administration and Foreign Services 8 47 17 10 4 14 715
2018 Administrative Support 10 59 12 6 4 10 227
2018 Operational 7 48 18 10 4 13 2331
2018 Other 8 65 13 8 2 4 102
2017 Executive 24 54 14 2 2 5 55
2017 Scientific and Professional 5 53 19 10 4 8 96
2017 Administration and Foreign Services 9 54 17 9 2 9 660
2017 Administrative Support 12 55 16 8 4 6 218
2017 Operational 9 59 15 7 3 7 2571
2017 Other 13 60 16 5 1 6 155

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Scientific and Professional 27 73 107
2018 Administration and Foreign Services 33 67 759
2018 Administrative Support 55 45 243
2018 Operational 44 56 2480
2018 Other 59 41 111

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 73 8 5 5 2 0 5 86 8 128
2018 Scientific and Professional 34 17 12 17 6 3 10 59 27 157
2018 Administration and Foreign Services 41 15 13 10 13 1 7 60 25 1210
2018 Technical 43 21 0 0 29 7 0 69 31 14
2018 Administrative Support 55 12 10 4 7 2 9 76 12 494
2018 Operational 48 14 11 8 10 1 8 69 19 3962
2018 Other 47 10 9 4 3 4 22 78 9 184

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 7 18 13 26 34 1 1 26 61 109
2018 Administration and Foreign Services 12 18 19 16 29 1 5 32 48 760
2018 Administrative Support 16 30 17 15 14 2 6 50 31 242
2018 Operational 8 22 18 17 26 2 7 32 48 2495
2018 Other 20 26 15 21 13 3 1 48 36 114
2017 Executive 10 28 23 4 22 5 8 44 30 58
2017 Scientific and Professional 8 14 17 24 29 2 5 24 58 95
2017 Administration and Foreign Services 12 20 16 15 26 1 9 36 46 685
2017 Administrative Support 14 26 17 14 18 2 10 45 35 233
2017 Operational 7 22 19 15 25 2 10 32 46 2662
2017 Other 29 22 11 17 10 4 7 57 31 156

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 3 12 12 20 40 2 11 17 69 109
2018 Administration and Foreign Services 6 11 16 16 31 2 18 21 59 759
2018 Administrative Support 9 19 18 14 26 3 12 32 47 242
2018 Operational 6 15 18 15 27 3 15 26 52 2494
2018 Other 11 29 14 13 23 2 9 44 40 114
2017 Executive 7 15 21 7 22 7 22 30 40 58
2017 Scientific and Professional 3 7 14 26 33 3 12 12 71 96
2017 Administration and Foreign Services 4 10 15 12 29 5 25 20 58 683
2017 Administrative Support 10 17 16 14 24 3 17 34 46 232
2017 Operational 4 15 19 14 25 4 19 25 50 2656
2017 Other 14 18 13 15 20 8 12 40 43 155
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