2018 Public Service Employee Survey Results by Theme for the Canada School of Public Service by Question 90. What is your sexual orientation?

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 38 39 11 7 5 0 0 77 12 347
2018 Bisexual 28 28 21 16 7 0 0 56 22 14
2018 Prefer not to answer 32 37 14 11 6 0 0 69 17 81

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 39 33 15 8 4 0 0 73 13 348
2018 Bisexual 30 41 13 0 15 0 0 71 15 14
2018 Prefer not to answer 34 34 10 16 8 0 0 67 23 82

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 50 31 13 4 3 0 0 81 7 344
2018 Bisexual 44 25 24 0 0 7 0 74 0 13
2018 Prefer not to answer 46 34 12 6 2 0 0 80 8 82

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 40 40 10 6 3 0 0 81 9 349
2018 Bisexual 31 32 13 17 7 0 0 63 24 14
2018 Prefer not to answer 34 39 16 7 4 0 0 73 11 82

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 35 33 18 8 5 1 0 68 13 346
2018 Bisexual 19 36 29 9 7 0 0 55 15 14
2018 Prefer not to answer 23 29 23 12 12 1 0 52 24 80

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 33 38 14 10 4 1 0 72 14 347
2018 Bisexual 19 43 22 9 7 0 0 63 15 14
2018 Prefer not to answer 27 29 22 15 8 0 0 55 22 80

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 32 25 19 13 8 4 0 59 21 346
2018 Bisexual 22 12 42 9 15 0 0 34 24 14
2018 Prefer not to answer 24 18 30 9 12 7 0 45 22 79
Top of Page

Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 48 31 12 5 2 2 0 81 7 345
2018 Bisexual 38 41 6 0 15 0 0 79 15 14
2018 Prefer not to answer 47 22 10 10 3 6 2 75 14 80

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 49 32 11 5 2 0 0 82 7 344
2018 Bisexual 35 16 16 26 7 0 0 51 33 13
2018 Prefer not to answer 50 19 15 11 3 1 0 70 15 80

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 52 28 10 4 5 1 1 80 9 345
2018 Bisexual 35 43 0 0 21 0 0 79 21 14
2018 Prefer not to answer 49 19 14 10 6 1 0 69 17 79

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 27 37 17 8 4 6 0 68 13 348
2018 Bisexual 13 37 12 16 15 6 0 54 33 14
2018 Prefer not to answer 22 30 28 10 4 6 0 56 14 82

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 22 40 18 13 5 2 0 63 18 345
2018 Bisexual 13 33 30 9 15 0 0 46 24 14
2018 Prefer not to answer 22 23 25 18 6 4 0 48 26 82

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 18 33 23 14 7 5 0 53 22 345
2018 Bisexual 27 17 32 17 7 0 0 44 24 14
2018 Prefer not to answer 16 20 25 24 11 3 0 38 36 82

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 18 34 20 18 8 4 0 53 26 346
2018 Bisexual 20 26 9 24 22 0 0 45 46 14
2018 Prefer not to answer 17 19 34 18 10 3 0 37 28 81
Top of Page

Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 38 35 14 7 5 0 1 74 12 347
2018 Bisexual 34 29 13 9 15 0 0 63 24 14
2018 Prefer not to answer 32 33 15 12 7 0 2 66 19 82

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 31 38 14 10 7 0 0 68 18 348
2018 Bisexual 14 32 21 17 15 0 0 46 33 14
2018 Prefer not to answer 21 44 14 14 6 1 0 66 20 82

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 19 24 21 12 7 15 2 52 22 349
2018 Bisexual 16 19 6 9 37 14 0 40 53 14
2018 Prefer not to answer 8 24 19 17 11 14 8 40 35 81

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 45 34 9 6 3 1 1 81 10 346
2018 Bisexual 22 37 20 15 7 0 0 59 21 14
2018 Prefer not to answer 38 27 12 16 4 2 0 67 21 80

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 29 32 10 7 2 6 13 76 11 98
2018 Prefer not to answer 28 19 22 9 7 0 13 55 19 30

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 32 45 8 11 3 0 1 78 14 349
2018 Bisexual 11 46 15 13 15 0 0 57 28 14
2018 Prefer not to answer 34 28 16 12 8 1 1 64 20 82

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 43 36 11 7 3 0 0 79 10 347
2018 Bisexual 15 63 0 16 7 0 0 78 22 14
2018 Prefer not to answer 51 32 6 6 4 1 0 84 10 81

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 47 38 8 4 3 0 0 86 7 345
2018 Bisexual 48 14 7 23 7 0 0 63 30 13
2018 Prefer not to answer 48 36 7 4 4 1 0 85 8 82

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 24 38 18 10 6 4 0 64 17 349
2018 Bisexual 20 33 24 9 15 0 0 53 24 14
2018 Prefer not to answer 17 25 24 17 11 6 0 45 29 82

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 16 28 22 16 11 3 3 48 29 349
2018 Bisexual 14 23 15 17 31 0 0 37 48 14
2018 Prefer not to answer 14 16 17 20 23 7 3 34 48 81

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 33 40 13 10 4 0 0 73 14 348
2018 Bisexual 31 41 6 16 7 0 0 71 22 14
2018 Prefer not to answer 32 30 20 12 6 0 0 62 18 81

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 41 38 10 6 5 0 0 79 11 348
2018 Bisexual 39 15 24 7 15 0 0 54 22 14
2018 Prefer not to answer 36 30 13 13 8 0 0 67 21 79

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 37 36 13 9 4 0 1 74 13 346
2018 Bisexual 28 37 25 9 0 0 0 66 9 13
2018 Prefer not to answer 29 38 12 12 8 0 0 67 20 81

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 29 41 16 7 2 4 0 73 10 350
2018 Bisexual 25 32 28 9 7 0 0 57 15 14
2018 Prefer not to answer 26 27 22 18 4 4 0 55 22 81

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 51 32 9 4 4 0 0 83 8 348
2018 Bisexual 45 24 15 9 7 0 0 70 15 14
2018 Prefer not to answer 41 35 14 4 5 1 0 77 9 82

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 40 32 18 7 3 0 0 72 10 349
2018 Bisexual 49 38 7 0 6 0 0 87 6 14
2018 Prefer not to answer 43 24 13 12 9 0 0 66 21 82

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Heterosexual 37 30 33 349
2018 Bisexual 50 21 29 14
2018 Prefer not to answer 38 19 43 80

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 Heterosexual 10 17 57 3 10 2 128
2018 Prefer not to answer 24 12 48 6 4 6 30
Top of Page

Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 44 46 5 4 1 0 0 90 5 348
2018 Bisexual 57 19 9 9 7 0 0 76 15 14
2018 Prefer not to answer 43 37 13 4 2 0 0 81 6 81

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 24 46 14 14 2 1 0 70 16 349
2018 Bisexual 29 40 6 0 15 9 0 76 17 14
2018 Prefer not to answer 17 30 26 21 6 0 0 47 27 82

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 15 31 33 15 5 1 1 20 46 348
2018 Bisexual 13 6 41 24 16 0 0 40 19 14
2018 Prefer not to answer 18 32 33 10 5 0 2 16 51 82

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 16 30 29 13 9 2 1 23 47 347
2018 Bisexual 7 41 21 16 16 0 0 32 48 14
2018 Prefer not to answer 26 25 26 15 5 4 0 21 52 82

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 22 31 28 10 4 2 2 15 56 348
2018 Bisexual 46 32 0 15 7 0 0 22 78 14
2018 Prefer not to answer 29 25 30 8 6 1 1 14 55 82

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 10 19 34 26 9 1 1 36 30 348
2018 Bisexual 0 18 23 34 24 0 0 59 18 14
2018 Prefer not to answer 13 19 23 30 13 0 2 44 33 82

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 14 26 27 20 9 2 1 30 42 347
2018 Bisexual 7 28 28 32 0 5 0 34 37 14
2018 Prefer not to answer 25 22 22 18 9 0 5 28 48 81

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 18 26 26 16 10 3 2 27 46 349
2018 Bisexual 22 13 31 17 17 0 0 35 35 14
2018 Prefer not to answer 20 30 18 17 7 9 0 25 55 82

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 16 27 33 14 5 3 1 21 45 348
2018 Bisexual 22 26 30 15 7 0 0 22 48 14
2018 Prefer not to answer 28 30 26 12 3 1 0 16 59 82

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 50 31 8 5 4 1 0 82 10 347
2018 Bisexual 31 21 26 7 15 0 0 52 22 14
2018 Prefer not to answer 36 34 11 12 5 2 0 71 17 80

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 52 35 6 4 3 0 0 87 7 349
2018 Bisexual 52 20 6 0 22 0 0 71 22 14
2018 Prefer not to answer 49 32 7 9 1 1 0 83 11 80

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 48 35 12 2 3 1 0 83 5 349
2018 Bisexual 33 32 12 7 15 0 0 65 22 14
2018 Prefer not to answer 45 33 8 7 2 3 1 81 10 81

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 45 37 10 4 0 3 0 86 4 347
2018 Bisexual 26 50 9 9 7 0 0 76 15 14
2018 Prefer not to answer 40 33 13 5 2 6 0 78 8 79

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 44 40 9 3 1 3 0 87 4 346
2018 Bisexual 35 43 6 0 15 0 0 78 15 14
2018 Prefer not to answer 39 37 11 6 2 5 0 80 9 79

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 52 34 9 3 1 1 0 87 4 347
2018 Bisexual 35 35 15 0 15 0 0 70 15 14
2018 Prefer not to answer 39 36 15 2 7 0 0 76 9 79

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 29 34 15 6 6 5 4 70 13 348
2018 Bisexual 21 29 13 9 24 5 0 52 34 14
2018 Prefer not to answer 17 30 23 8 10 5 7 54 20 81

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 37 35 14 8 2 3 1 75 11 349
2018 Bisexual 28 19 22 22 0 9 0 52 24 14
2018 Prefer not to answer 29 37 17 7 3 7 0 70 12 81

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 28 43 17 6 3 3 0 73 9 349
2018 Bisexual 30 29 25 0 7 9 0 65 8 13
2018 Prefer not to answer 31 37 14 12 5 2 0 69 17 82

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 20 24 21 11 7 13 5 53 22 348
2018 Bisexual 14 29 22 20 15 0 0 43 35 14
2018 Prefer not to answer 24 5 31 10 17 12 1 33 31 80

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Heterosexual 15 85 348
2018 Bisexual 39 61 14
2018 Prefer not to answer 19 81 82

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 43 52

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 59 52

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 14 52

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 0 52
2018 Prefer not to answer 0 16

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 0 52
2018 Prefer not to answer 0 16

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 29 52

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 47 52
2018 Prefer not to answer 42 16

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 Heterosexual 32 52
2018 Prefer not to answer 37 16

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 52 52
2018 Prefer not to answer 49 16

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 38 52
2018 Prefer not to answer 43 16

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 53 52
2018 Prefer not to answer 39 16

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 38 52

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic
(%)		 Total responses
2018 Prefer not to answer 0 16

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 48 52
2018 Prefer not to answer 36 16

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 13 52

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 15 52
2018 Prefer not to answer 30 16

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 45 52
2018 Prefer not to answer 58 16

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 23 52

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 10 52

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 Heterosexual 15 52

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 Prefer not to answer 0 16

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 19 52

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 24 52

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 12 48

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 15 48

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 0 48

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 19 48

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 14 48

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 30 48

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 21 48

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 49 48
2018 Prefer not to answer 53 15

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 0 48
2018 Prefer not to answer 0 15

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 36 48
2018 Prefer not to answer 56 15

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 20 48

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 15 18 21 5 5 31 5 51 15 346
2018 Bisexual 13 6 22 15 9 35 0 30 37 14
2018 Prefer not to answer 14 10 30 3 7 29 7 38 15 81

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 28 39 17 4 3 9 0 74 8 347
2018 Bisexual 22 15 28 15 0 20 0 46 19 14
2018 Prefer not to answer 20 37 20 4 6 12 1 66 11 80

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Heterosexual 6 94 346
2018 Prefer not to answer 7 93 80

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 0 21

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 0 21

Question 57g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 0 21

Question 57i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 0 21

Question 57l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 25 21

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 0 21

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 24 21

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 24 21

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 0 21

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 0 21

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 57 21

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 0 21

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 23 21

Question 59c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 0 21

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 0 21

Question 59f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 0 21

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 29 21

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 33 21

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 29 21

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 24 21

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 53 21

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 0 21

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 53 21

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 17 19 19 2 2 34 6 61 8 346
2018 Bisexual 22 6 22 7 9 35 0 43 23 14
2018 Prefer not to answer 14 10 25 2 2 36 10 45 9 81

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 31 32 17 2 2 15 1 74 6 347
2018 Bisexual 22 6 28 15 0 29 0 39 21 14
2018 Prefer not to answer 22 34 18 3 4 19 0 69 8 82
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 62 23 9 2 3 1 0 86 5 345
2018 Bisexual 66 21 0 0 13 0 0 87 13 14
2018 Prefer not to answer 60 19 12 4 2 3 0 82 5 79

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 28 40 16 8 3 4 0 72 12 350
2018 Bisexual 20 41 12 15 0 11 0 69 17 14
2018 Prefer not to answer 25 38 16 10 7 6 0 66 18 82

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 27 38 15 11 6 3 0 67 18 349
2018 Bisexual 7 28 14 43 9 0 0 35 51 14
2018 Prefer not to answer 20 35 19 14 10 2 0 56 25 81

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 25 27 25 10 13 0 1 52 23 350
2018 Bisexual 25 22 15 15 23 0 0 47 39 14
2018 Prefer not to answer 24 27 20 16 10 1 2 52 27 80

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 18 27 27 17 11 0 0 45 28 349
2018 Bisexual 16 50 28 0 6 0 0 66 6 14
2018 Prefer not to answer 23 32 14 18 12 0 1 55 30 80

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 24 26 26 14 10 0 1 50 24 349
2018 Bisexual 23 38 33 6 0 0 0 61 6 14
2018 Prefer not to answer 28 23 22 13 12 1 1 52 25 80

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 20 23 23 17 15 0 1 44 32 348
2018 Bisexual 24 23 18 20 15 0 0 48 35 14
2018 Prefer not to answer 20 20 23 17 21 0 0 39 38 80

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 44 27 12 8 2 0 5 76 11 349
2018 Bisexual 31 44 19 0 6 0 0 75 6 14
2018 Prefer not to answer 41 19 16 10 7 0 6 65 18 80

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 34 26 21 11 7 0 1 61 18 350
2018 Bisexual 23 15 24 25 13 0 0 38 38 13
2018 Prefer not to answer 39 17 22 9 10 1 1 57 20 80

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 24 33 24 14 3 1 1 58 17 348
2018 Bisexual 18 17 49 9 7 0 0 35 15 14
2018 Prefer not to answer 23 25 21 20 8 1 1 49 29 81

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 16 32 24 17 11 1 0 48 27 349
2018 Bisexual 8 48 14 16 14 0 0 56 30 13
2018 Prefer not to answer 12 30 23 13 20 1 1 43 34 81

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 23 27 24 15 11 0 0 50 26 349
2018 Bisexual 14 32 24 15 15 0 0 46 30 14
2018 Prefer not to answer 16 22 26 20 15 1 0 39 35 81

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 29 30 25 11 5 0 0 59 16 347
2018 Bisexual 49 15 13 11 13 0 0 64 24 14
2018 Prefer not to answer 37 28 18 9 7 1 0 65 16 80

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 54 25 12 5 3 0 1 79 9 348
2018 Bisexual 48 31 13 0 9 0 0 79 9 14
2018 Prefer not to answer 46 31 8 5 7 1 3 80 12 81

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 68 14 7 3 2 0 6 87 5 347
2018 Bisexual 70 0 13 9 9 0 0 70 17 14
2018 Prefer not to answer 67 15 6 0 2 1 8 90 3 80

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 70 13 6 3 4 0 4 86 8 346
2018 Bisexual 52 7 9 0 33 0 0 59 33 14
2018 Prefer not to answer 68 9 6 4 6 2 4 83 11 81

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 55 25 10 5 3 0 1 81 8 348
2018 Bisexual 32 25 18 9 16 0 0 57 24 14
2018 Prefer not to answer 54 26 10 3 2 0 4 83 6 80

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 56 21 11 6 5 0 1 77 11 346
2018 Bisexual 43 19 9 6 24 0 0 61 30 14
2018 Prefer not to answer 53 16 13 10 5 0 4 71 15 80

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 56 12 8 2 1 0 21 86 3 346
2018 Bisexual 66 6 13 0 0 0 15 85 0 14
2018 Prefer not to answer 50 15 6 0 2 1 25 89 2 80

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 71 15 6 2 0 0 6 91 2 347
2018 Bisexual 52 42 0 0 0 6 0 100 0 14
2018 Prefer not to answer 59 23 5 2 0 0 11 92 3 80

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 67 15 6 5 5 0 4 84 10 348
2018 Bisexual 42 22 7 5 24 0 0 63 29 14
2018 Prefer not to answer 56 17 8 4 6 1 8 80 11 81

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 50 26 14 5 4 0 1 77 9 346
2018 Bisexual 30 26 24 0 21 0 0 56 21 14
2018 Prefer not to answer 50 32 8 2 3 0 5 86 6 81

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 15 28 42 13 3 0 0 42 16 350
2018 Bisexual 8 32 24 29 7 0 0 40 36 13
2018 Prefer not to answer 8 32 36 15 8 0 1 40 23 81

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 4 19 39 24 13 0 0 38 23 340
2018 Bisexual 17 21 34 21 6 0 0 27 39 14
2018 Prefer not to answer 15 15 49 15 5 0 1 21 30 82
Top of Page

Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 34 24 19 13 9 1 0 34 66 347
2018 Bisexual 18 38 15 9 21 0 0 18 82 14
2018 Prefer not to answer 36 28 20 4 10 2 0 36 64 80

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 22 226
2018 Bisexual 39 11
2018 Prefer not to answer 17 49

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 35 226
2018 Bisexual 52 11
2018 Prefer not to answer 35 49

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 22 226
2018 Bisexual 21 11
2018 Prefer not to answer 24 49

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 36 226
2018 Bisexual 8 11
2018 Prefer not to answer 41 49

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 9 226
2018 Bisexual 11 11
2018 Prefer not to answer 6 49

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 35 226
2018 Bisexual 26 11
2018 Prefer not to answer 27 49

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 36 226
2018 Bisexual 48 11
2018 Prefer not to answer 42 49

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 Heterosexual 3 45 19 10 7 16 216
2018 Bisexual 10 50 20 0 12 8 10
2018 Prefer not to answer 4 36 24 12 8 15 46

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Heterosexual 28 72 225
2018 Bisexual 74 26 11
2018 Prefer not to answer 33 67 49

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 37 17 14 14 12 1 5 58 27 348
2018 Bisexual 31 24 30 0 6 0 9 60 7 14
2018 Prefer not to answer 35 18 18 8 14 1 6 57 24 82

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 14 30 16 14 18 1 8 47 35 226
2018 Bisexual 35 7 21 8 28 0 0 43 36 11
2018 Prefer not to answer 6 28 18 17 24 0 8 37 44 49

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 2 14 19 20 37 0 8 17 62 225
2018 Bisexual 9 11 37 26 18 0 0 19 44 11
2018 Prefer not to answer 2 19 21 20 33 4 2 22 56 49
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