2018 Public Service Employee Survey Results by Theme for the Canada School of Public Service by Question 89. Are you a member of a visible minority group?

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 37 36 9 13 5 0 0 74 17 61
2018 Non-visible minority 37 38 12 8 5 0 0 75 13 394
2017 Visible minority 49 39 10 0 2 0 0 88 2 47
2017 Non-visible minority 37 40 12 8 4 0 0 77 11 338
2014 Visible minority 39 43 11 4 3 0 0 81 7 67
2014 Non-visible minority 38 40 11 8 4 0 0 77 12 477
2011 Visible minority 28 39 14 7 11 0 0 68 19 112
2011 Non-visible minority 35 41 11 9 4 0 0 76 13 576
2008 Visible minority 25 51 12 5 5 2 0 78 10 59
2008 Non-visible minority 39 42 8 6 4 0 0 81 10 522

Question 9. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 38 27 17 11 8 0 0 65 18 61
2018 Non-visible minority 38 35 13 9 5 0 0 73 14 396
2017 Visible minority 47 27 8 12 4 0 2 75 17 47
2017 Non-visible minority 35 35 13 10 7 0 0 70 17 336

Question 10. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 60 19 13 3 3 2 0 80 6 58
2018 Non-visible minority 48 33 13 4 2 0 0 81 6 394
2017 Visible minority 66 28 3 2 0 0 0 94 2 47
2017 Non-visible minority 51 38 8 3 0 0 0 88 3 338
2014 Visible minority 71 21 5 1 1 0 0 93 3 67
2014 Non-visible minority 64 24 8 2 1 0 0 89 3 478
2011 Visible minority 55 32 6 5 2 0 0 87 6 111
2011 Non-visible minority 56 32 8 2 0 0 0 89 3 578

Question 14. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 44 32 9 7 8 0 0 76 15 61
2018 Non-visible minority 39 40 12 7 2 0 0 79 9 397
2017 Visible minority 51 37 10 2 0 0 0 88 2 47
2017 Non-visible minority 41 39 13 6 2 0 0 80 7 337
2014 Visible minority 48 34 10 6 3 0 0 81 9 67
2014 Non-visible minority 41 40 11 5 3 0 0 82 7 478
2011 Visible minority 34 40 10 9 8 0 0 74 16 112
2011 Non-visible minority 38 43 10 7 2 0 0 81 9 576
2008 Visible minority 36 47 7 5 3 2 0 84 9 59
2008 Non-visible minority 44 41 7 6 3 0 0 85 9 524

Question 43. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 33 38 18 5 6 0 0 71 11 61
2018 Non-visible minority 32 32 20 9 7 1 0 64 16 392
2017 Visible minority 43 22 19 4 9 0 2 67 13 46
2017 Non-visible minority 23 35 19 12 9 2 0 59 21 338
2014 Visible minority 26 34 20 12 8 0 0 59 21 67
2014 Non-visible minority 23 34 19 12 9 2 1 59 21 478
2011 Visible minority 17 22 19 23 18 1 0 40 41 110
2011 Non-visible minority 15 25 26 17 15 2 0 40 33 576

Question 44. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 30 47 12 4 6 0 0 77 10 60
2018 Non-visible minority 32 34 17 12 4 0 0 66 17 393
2017 Visible minority 44 26 15 10 2 0 2 72 13 47
2017 Non-visible minority 24 39 18 12 6 0 0 63 19 338
2014 Visible minority 27 35 22 13 3 0 0 62 16 67
2014 Non-visible minority 27 38 15 12 7 1 1 66 19 478
2011 Visible minority 16 30 22 15 16 1 0 46 32 112
2011 Non-visible minority 18 30 23 19 10 0 0 48 29 575
2008 Visible minority 17 25 22 22 14 0 0 42 36 59
2008 Non-visible minority 22 31 19 16 11 1 0 54 27 525

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 22 21 28 12 6 11 0 48 20 61
2018 Non-visible minority 31 24 20 12 9 3 0 57 22 391
2017 Visible minority 32 28 11 10 8 6 5 67 20 47
2017 Non-visible minority 25 28 14 18 9 4 1 56 29 338
2014 Visible minority 20 28 19 13 14 6 0 51 29 67
2014 Non-visible minority 26 26 20 11 11 6 1 55 24 478
2011 Visible minority 13 17 16 21 27 5 0 32 51 112
2011 Non-visible minority 18 24 20 17 16 5 1 44 34 575
2008 Visible minority 19 15 19 22 20 5 0 36 45 59
2008 Non-visible minority 22 24 19 14 15 5 0 48 31 525
Top of Page

Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 52 26 11 3 5 3 0 80 8 59
2018 Non-visible minority 48 30 11 6 3 2 1 79 9 393
2017 Visible minority 67 17 10 4 2 0 0 84 6 47
2017 Non-visible minority 47 30 12 6 2 3 0 79 8 338
2014 Visible minority 51 27 10 3 7 1 0 79 10 67
2014 Non-visible minority 48 32 10 4 4 3 0 82 8 478
2011 Visible minority 31 26 20 9 7 5 1 61 17 112
2011 Non-visible minority 39 34 14 7 4 1 1 74 11 575
2008 Visible minority 24 29 24 7 14 3 0 54 21 59
2008 Non-visible minority 41 29 12 7 7 3 1 73 15 526

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 47 30 13 7 2 2 0 78 9 58
2018 Non-visible minority 49 29 12 7 2 0 0 78 10 392
2017 Visible minority 63 21 2 8 2 0 4 87 11 47
2017 Non-visible minority 46 32 10 8 3 1 0 78 11 337
2014 Visible minority 51 26 11 6 7 0 0 76 13 67
2014 Non-visible minority 48 31 9 6 5 1 0 79 11 478
2011 Visible minority 31 33 16 13 5 1 1 65 19 112
2011 Non-visible minority 37 36 12 9 5 0 0 74 14 577
2008 Visible minority 34 29 14 8 12 3 0 65 21 59
2008 Non-visible minority 41 31 12 9 6 1 0 73 15 525

Question 26. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 54 21 11 3 8 3 0 77 11 59
2018 Non-visible minority 51 28 10 6 6 0 0 79 11 392
2017 Visible minority 68 19 9 2 2 0 0 88 4 46
2017 Non-visible minority 54 24 10 7 3 1 1 79 11 337
2014 Visible minority 52 28 10 6 4 0 0 80 10 67
2014 Non-visible minority 54 29 8 4 4 1 1 84 8 478

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 27 34 13 11 8 7 0 65 21 61
2018 Non-visible minority 26 35 20 9 4 6 0 65 13 396
2017 Visible minority 38 31 14 4 8 4 0 72 13 47
2017 Non-visible minority 26 38 14 11 5 5 0 68 17 338
2014 Visible minority 32 36 13 7 6 4 1 72 14 67
2014 Non-visible minority 29 33 17 8 5 6 0 67 15 478
2011 Visible minority 17 23 15 12 16 16 1 48 34 111
2011 Non-visible minority 16 28 21 15 11 8 1 49 29 575

Question 30. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 26 33 17 10 8 5 0 62 19 61
2018 Non-visible minority 21 36 20 14 6 2 0 59 21 393
2017 Visible minority 43 22 14 12 8 0 0 65 21 47
2017 Non-visible minority 19 36 16 16 9 3 1 57 26 338
2014 Visible minority 18 44 17 12 6 3 0 64 18 67
2014 Non-visible minority 27 32 17 13 8 2 0 61 21 478
2011 Visible minority 22 26 22 9 13 7 0 52 24 110
2011 Non-visible minority 15 30 20 18 13 3 0 47 32 577
2008 Visible minority 14 31 22 12 15 5 2 47 29 59
2008 Non-visible minority 17 26 20 17 18 3 0 44 36 525

Question 31. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 23 29 22 15 8 4 0 54 23 61
2018 Non-visible minority 17 29 24 16 8 5 0 49 26 393
2017 Visible minority 41 12 22 12 6 6 0 57 19 47
2017 Non-visible minority 12 27 24 20 12 5 0 41 34 338
2014 Visible minority 14 30 23 18 8 6 0 48 28 67
2014 Non-visible minority 17 32 21 15 9 4 0 52 26 478
2011 Visible minority 15 27 26 12 11 9 0 46 25 111
2011 Non-visible minority 9 29 24 21 11 6 0 40 35 578
2008 Visible minority 12 22 20 22 14 8 2 38 40 59
2008 Non-visible minority 9 26 22 23 17 4 0 36 42 525

Question 32. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 26 29 19 15 6 5 0 58 22 61
2018 Non-visible minority 16 32 22 18 9 3 0 50 27 393
2017 Visible minority 36 22 18 12 6 6 0 61 19 47
2017 Non-visible minority 14 36 20 15 10 4 0 52 27 337
2014 Visible minority 22 26 21 18 12 1 0 48 30 67
2014 Non-visible minority 20 33 16 18 10 2 0 55 29 478
2011 Visible minority 12 43 11 17 11 5 1 58 30 111
2011 Non-visible minority 15 31 21 19 11 2 0 47 31 577
2008 Visible minority 17 28 19 14 19 3 0 46 34 58
2008 Non-visible minority 15 33 15 21 14 2 0 49 36 524
Top of Page

Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 37 27 10 15 8 0 3 67 23 61
2018 Non-visible minority 37 36 14 8 5 0 0 73 13 394
2017 Visible minority 43 31 20 4 2 0 0 74 6 47
2017 Non-visible minority 36 35 12 12 6 0 0 71 17 338
2014 Visible minority 34 30 17 11 7 0 0 64 19 67
2014 Non-visible minority 32 38 11 9 10 1 0 71 18 478
2011 Visible minority 26 28 23 14 9 0 0 54 23 111
2011 Non-visible minority 25 36 15 15 9 0 0 61 24 578

Question 7. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 27 33 12 19 7 1 0 61 27 61
2018 Non-visible minority 29 38 15 11 7 0 0 67 18 396
2017 Visible minority 44 27 13 9 4 2 0 72 14 47
2017 Non-visible minority 29 39 11 16 5 0 0 68 21 337

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 19 20 25 10 8 15 4 48 22 60
2018 Non-visible minority 17 25 19 13 8 15 2 50 26 397
2017 Visible minority 27 14 14 11 2 30 2 59 19 47
2017 Non-visible minority 14 26 17 19 9 14 3 48 33 336
2014 Visible minority 24 22 20 13 9 10 3 52 25 67
2014 Non-visible minority 14 23 17 15 13 13 4 45 33 476

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 46 32 6 8 6 2 0 79 14 59
2018 Non-visible minority 43 33 10 9 4 1 1 77 13 394
2017 Visible minority 58 28 12 0 2 0 0 86 2 47
2017 Non-visible minority 43 29 13 8 4 1 2 74 13 338
2014 Visible minority 48 30 9 5 7 1 0 79 12 67
2014 Non-visible minority 42 37 8 6 6 1 1 80 12 477
2011 Visible minority 33 32 14 15 5 2 0 66 20 112
2011 Non-visible minority 33 38 13 9 6 1 0 72 15 576
2008 Visible minority 24 36 17 7 14 0 3 61 21 59
2008 Non-visible minority 37 32 12 11 7 1 1 69 19 526

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 45 26 12 0 5 0 12 81 6 18
2018 Non-visible minority 26 29 15 8 3 5 13 67 14 117
2017 Non-visible minority 33 27 10 9 7 7 7 70 18 106
2014 Visible minority 31 37 16 7 0 0 9 74 8 13
2014 Non-visible minority 29 32 14 11 5 2 7 68 17 133

Job fit and development

Question 1. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 33 34 10 16 5 1 2 69 21 61
2018 Non-visible minority 31 43 9 11 5 0 1 75 15 397
2017 Visible minority 29 37 17 12 4 0 0 67 17 47
2017 Non-visible minority 33 39 14 8 6 0 1 72 14 336
2014 Visible minority 24 40 19 11 4 1 0 65 16 67
2014 Non-visible minority 32 41 12 11 4 0 0 73 15 478
2011 Visible minority 26 33 21 11 10 0 0 59 21 112
2011 Non-visible minority 29 35 17 12 6 0 1 65 18 579
2008 Visible minority 15 37 32 5 7 0 3 54 12 59
2008 Non-visible minority 29 38 14 10 6 0 2 69 16 526

Question 2. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 36 41 9 6 6 1 0 79 13 60
2018 Non-visible minority 44 36 10 7 2 0 0 80 9 395
2017 Visible minority 44 34 13 5 4 0 0 78 9 46
2017 Non-visible minority 46 35 8 8 3 0 0 82 10 338
2014 Visible minority 42 34 12 7 4 0 0 77 12 67
2014 Non-visible minority 44 35 11 7 4 0 0 78 11 477
2011 Visible minority 30 36 13 14 7 0 0 66 22 112
2011 Non-visible minority 43 37 10 7 3 0 0 80 10 579
2008 Visible minority 22 37 15 14 10 2 0 60 24 59
2008 Non-visible minority 42 38 10 6 4 0 0 80 10 526

Question 3. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 48 27 8 10 5 2 0 77 15 58
2018 Non-visible minority 47 38 8 4 2 0 0 86 7 395
2017 Visible minority 49 31 6 11 2 0 0 80 13 46
2017 Non-visible minority 52 31 8 6 3 0 0 83 9 338
2014 Visible minority 45 30 8 12 4 0 0 75 16 67
2014 Non-visible minority 49 32 9 6 4 0 0 81 10 477
2011 Visible minority 41 35 6 10 7 0 1 77 17 112
2011 Non-visible minority 48 36 8 5 3 0 0 84 8 578
2008 Visible minority 34 36 12 10 8 0 0 69 19 59
2008 Non-visible minority 46 39 7 4 4 0 1 85 7 526

Question 37. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 24 34 14 13 12 3 0 60 26 61
2018 Non-visible minority 22 35 20 11 7 4 0 60 19 397
2017 Visible minority 26 30 11 20 6 7 0 60 29 46
2017 Non-visible minority 32 34 16 9 6 3 0 69 15 337
2014 Visible minority 20 40 16 7 11 6 0 64 20 67
2014 Non-visible minority 25 37 18 10 6 3 0 64 17 478
2011 Visible minority 19 28 20 15 17 2 0 48 32 111
2011 Non-visible minority 23 30 19 17 9 2 1 55 26 577
2008 Visible minority 10 31 20 22 10 5 2 44 35 59
2008 Non-visible minority 23 37 17 12 8 2 1 62 21 525

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 17 25 18 14 21 5 0 44 37 61
2018 Non-visible minority 16 26 21 17 13 3 3 45 32 396
2017 Visible minority 18 19 11 18 17 7 10 45 42 47
2017 Non-visible minority 17 25 15 17 17 3 6 46 38 337
2014 Visible minority 16 14 14 19 26 6 5 34 50 67
2014 Non-visible minority 12 21 15 21 22 4 5 36 47 478
2011 Visible minority 14 17 14 24 27 3 0 32 53 112
2011 Non-visible minority 12 18 15 24 25 2 4 31 52 578
2008 Visible minority 14 26 16 14 26 3 2 42 42 58
2008 Non-visible minority 17 28 14 18 18 2 3 47 38 523

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 31 41 12 7 9 0 0 72 16 61
2018 Non-visible minority 34 37 14 12 3 0 0 71 15 395
2017 Visible minority 50 32 10 8 0 0 0 82 8 47
2017 Non-visible minority 36 38 11 10 5 0 0 74 15 337
2014 Visible minority 32 36 15 8 6 0 3 71 14 67
2014 Non-visible minority 29 42 13 10 7 0 0 70 17 478
2011 Visible minority 28 39 12 9 12 0 0 67 21 112
2011 Non-visible minority 27 42 13 11 8 0 1 69 19 578

Question 12. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 39 35 11 11 5 0 0 74 15 61
2018 Non-visible minority 41 36 10 7 5 0 0 77 12 393
2017 Visible minority 47 33 10 4 6 0 0 80 10 47
2017 Non-visible minority 44 30 13 8 5 0 0 74 13 338
2014 Visible minority 34 27 25 6 7 2 0 62 13 67
2014 Non-visible minority 37 35 15 9 3 0 0 72 13 478

Question 13. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 28 38 18 10 5 0 2 66 15 60
2018 Non-visible minority 37 37 12 10 4 0 0 74 14 393
2017 Visible minority 50 26 10 8 6 0 0 75 15 47
2017 Non-visible minority 38 34 13 10 5 0 0 73 14 338
2014 Visible minority 28 44 11 15 3 0 0 72 17 67
2014 Non-visible minority 35 37 14 8 6 1 0 72 14 478
2011 Visible minority 33 36 16 8 7 0 0 70 14 112
2011 Non-visible minority 30 41 12 11 4 0 1 72 16 579

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 29 38 15 6 5 8 0 72 12 61
2018 Non-visible minority 28 38 18 9 2 4 0 69 12 397
2017 Visible minority 33 27 21 8 2 6 2 66 12 46
2017 Non-visible minority 26 36 21 7 6 3 1 64 14 338

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 47 29 9 6 6 1 1 79 13 61
2018 Non-visible minority 50 33 9 4 4 0 0 83 8 396
2017 Visible minority 52 26 6 6 9 0 2 79 15 46
2017 Non-visible minority 50 31 8 6 4 0 1 81 11 336
2014 Visible minority 42 39 12 4 1 0 1 82 6 67
2014 Non-visible minority 47 31 8 7 5 0 1 79 12 478
2011 Visible minority 37 30 10 13 6 0 3 69 20 112
2011 Non-visible minority 37 36 12 10 3 0 1 74 13 575

Question 15. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 34 24 33 4 5 0 0 58 8 60
2018 Non-visible minority 42 32 14 8 4 0 0 74 12 398
2017 Visible minority 43 32 16 8 0 0 0 76 8 47
2017 Non-visible minority 36 38 17 5 3 0 0 75 9 337
2014 Visible minority 34 44 15 4 3 0 0 78 7 67
2014 Non-visible minority 37 36 16 8 2 0 0 74 10 477
2011 Visible minority 41 35 19 3 3 0 0 76 6 112
2011 Non-visible minority 35 32 19 9 5 0 0 66 15 577
2008 Visible minority 24 34 22 10 8 0 2 59 19 59
2008 Non-visible minority 25 30 19 15 11 0 0 55 26 525

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2018 Visible minority 46 13 41 59
2018 Non-visible minority 36 29 35 397
2017 Visible minority 39 25 35 47
2017 Non-visible minority 41 30 30 338
2014 Visible minority 44 16 40 67
2014 Non-visible minority 36 27 37 478
2011 Visible minority 49 12 39 112
2011 Non-visible minority 42 26 31 575

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2018 Visible minority 0 11 66 7 16 0 27
2018 Non-visible minority 15 15 53 3 11 4 144
2017 Visible minority 0 0 73 0 27 0 18
2017 Non-visible minority 12 14 49 6 12 8 136
2014 Visible minority 3 16 71 0 9999 10 31
2014 Non-visible minority 12 19 48 5 9999 15 171
2011 Visible minority 3 17 75 2 9999 3 58
2011 Non-visible minority 13 15 64 2 9999 6 251
Top of Page

Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 49 36 8 4 3 0 0 85 7 60
2018 Non-visible minority 44 44 6 5 2 0 0 88 6 396
2017 Visible minority 57 29 6 8 0 0 0 86 8 47
2017 Non-visible minority 41 39 10 6 3 1 0 80 9 338
2014 Visible minority 46 39 9 3 3 0 0 86 6 67
2014 Non-visible minority 46 36 8 4 5 1 0 83 9 478
2011 Visible minority 48 33 13 2 4 0 0 81 6 112
2011 Non-visible minority 41 38 10 7 3 0 0 80 10 576
2008 Visible minority 51 36 3 3 7 0 0 86 10 59
2008 Non-visible minority 47 37 8 4 3 0 0 85 8 524

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 23 47 14 13 3 0 0 70 16 61
2018 Non-visible minority 22 41 17 15 3 1 0 64 19 397
2017 Visible minority 33 45 8 10 4 0 0 78 14 47
2017 Non-visible minority 23 41 18 9 7 1 0 65 17 337
2014 Visible minority 24 54 14 6 1 0 0 79 7 67
2014 Non-visible minority 32 43 13 8 3 1 0 75 11 477
2011 Visible minority 37 38 14 5 5 1 0 76 10 111
2011 Non-visible minority 28 41 13 12 5 2 0 70 17 574

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 15 27 36 13 6 1 1 19 44 61
2018 Non-visible minority 16 30 34 14 5 1 1 19 47 396
2017 Visible minority 10 25 29 19 11 0 6 31 37 47
2017 Non-visible minority 18 31 32 12 4 1 2 17 50 337
2014 Visible minority 15 32 32 12 6 1 2 18 49 67
2014 Non-visible minority 14 34 31 13 6 1 2 20 49 478
2011 Visible minority 17 21 36 11 4 2 8 17 43 111
2011 Non-visible minority 16 35 27 14 6 0 3 20 52 577
2008 Visible minority 12 33 37 11 4 2 2 15 47 57
2008 Non-visible minority 21 35 29 10 3 1 2 14 57 524

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 17 27 25 18 8 5 0 27 46 61
2018 Non-visible minority 18 30 28 13 8 2 1 22 49 395
2017 Visible minority 21 11 30 16 11 4 7 31 35 46
2017 Non-visible minority 24 27 29 12 6 1 1 18 52 338
2014 Visible minority 15 28 34 15 4 1 3 20 44 67
2014 Non-visible minority 17 24 31 14 9 3 3 24 43 477
2011 Visible minority 22 21 26 12 6 3 10 21 50 111
2011 Non-visible minority 23 29 26 13 5 2 2 19 55 576
2008 Visible minority 12 29 33 12 10 0 3 23 43 58
2008 Non-visible minority 25 32 20 13 5 3 2 19 60 523

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 27 27 18 19 9 0 0 28 54 61
2018 Non-visible minority 24 31 28 9 4 2 2 13 58 396
2017 Visible minority 21 14 30 19 12 2 2 32 37 46
2017 Non-visible minority 25 29 27 11 3 1 3 16 57 338
2014 Visible minority 22 28 30 12 4 1 3 17 52 67
2014 Non-visible minority 32 29 21 11 4 2 2 15 63 477
2011 Visible minority 22 13 27 18 5 4 12 26 42 111
2011 Non-visible minority 28 29 20 11 5 2 5 17 61 578
2008 Visible minority 19 22 31 19 2 2 5 22 44 58
2008 Non-visible minority 25 28 23 11 7 2 3 19 57 522

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 8 15 33 28 14 0 1 43 24 61
2018 Non-visible minority 10 21 30 28 9 1 1 38 32 396
2017 Visible minority 12 10 27 36 10 2 2 48 23 46
2017 Non-visible minority 13 23 31 22 9 0 1 32 37 338
2014 Visible minority 8 20 37 29 3 1 0 33 29 67
2014 Non-visible minority 13 16 38 20 10 1 2 31 29 476
2011 Visible minority 11 13 26 22 11 2 15 40 29 109
2011 Non-visible minority 14 26 32 15 8 1 4 24 42 576
2008 Visible minority 12 21 33 16 12 0 5 30 35 57
2008 Non-visible minority 24 28 26 12 6 1 2 18 55 521

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 17 27 23 19 10 2 1 30 46 61
2018 Non-visible minority 15 26 26 21 9 2 2 30 42 394
2017 Visible minority 21 12 25 17 17 2 6 37 36 45
2017 Non-visible minority 21 26 28 13 7 2 4 21 49 337
2014 Visible minority 27 27 24 18 4 0 0 22 54 67
2014 Non-visible minority 22 27 26 15 6 2 3 22 51 477
2011 Visible minority 22 16 25 10 11 3 13 25 46 111
2011 Non-visible minority 22 26 26 14 7 1 5 22 51 578
2008 Visible minority 21 22 29 17 9 0 2 26 44 58
2008 Non-visible minority 24 28 24 12 7 2 3 20 54 520

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 17 23 21 20 13 6 1 36 42 61
2018 Non-visible minority 18 26 26 16 9 4 2 26 47 397
2017 Visible minority 19 20 28 15 9 5 4 27 42 46
2017 Non-visible minority 24 28 23 14 6 3 2 21 54 338
2014 Visible minority 18 17 28 22 9 3 3 33 37 67
2014 Non-visible minority 15 21 25 23 8 3 4 34 39 477
2011 Visible minority 28 21 22 8 8 4 10 18 57 110
2011 Non-visible minority 23 25 25 15 5 4 3 22 52 575
2008 Visible minority 19 19 32 11 9 5 5 22 43 57
2008 Non-visible minority 29 27 22 10 6 2 4 17 60 525

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 19 23 25 24 8 1 0 32 43 60
2018 Non-visible minority 19 28 31 13 4 3 1 18 49 397
2017 Visible minority 19 11 32 17 12 4 4 31 33 46
2017 Non-visible minority 21 24 32 12 6 2 1 19 47 336
2014 Visible minority 16 26 38 9 7 3 1 17 43 66
2014 Non-visible minority 22 28 29 10 5 3 3 17 52 478

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 43 25 11 11 6 3 0 71 18 60
2018 Non-visible minority 48 32 9 6 4 1 0 81 10 394
2017 Visible minority 62 26 4 0 6 0 2 89 6 47
2017 Non-visible minority 53 25 8 10 4 0 1 79 13 338
2014 Visible minority 53 27 8 4 7 0 0 80 12 67
2014 Non-visible minority 51 28 8 6 6 0 0 80 12 477

Question 20. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 47 31 8 6 6 2 0 80 13 60
2018 Non-visible minority 53 34 6 4 3 0 0 87 7 396
2017 Visible minority 56 27 8 2 6 0 0 83 8 47
2017 Non-visible minority 52 35 6 4 3 0 0 87 7 338
2014 Visible minority 48 36 5 9 1 0 0 84 10 67
2014 Non-visible minority 51 34 7 4 3 0 0 86 7 476

Question 21. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 38 40 8 5 8 2 0 79 13 60
2018 Non-visible minority 49 33 11 3 2 1 0 83 5 397

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 37 32 10 11 5 5 0 73 17 61
2018 Non-visible minority 46 37 11 3 0 3 0 85 4 392
2017 Visible minority 45 29 16 3 2 5 0 78 6 47
2017 Non-visible minority 45 38 10 3 1 4 0 87 3 336
2014 Visible minority 35 36 18 7 3 1 0 72 10 67
2014 Non-visible minority 43 34 12 1 1 8 0 84 3 477

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 42 33 12 1 5 6 0 81 6 60
2018 Non-visible minority 44 40 8 4 1 2 0 87 5 392
2017 Visible minority 50 33 6 7 2 0 2 84 10 47
2017 Non-visible minority 45 39 8 5 2 1 0 85 7 338
2014 Visible minority 42 33 13 9 1 1 0 77 10 67
2014 Non-visible minority 43 40 8 3 2 3 0 86 5 478
2011 Visible minority 27 33 16 12 5 6 1 65 18 111
2011 Non-visible minority 29 39 17 6 4 5 0 72 10 576

Question 42. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 45 43 3 3 3 2 2 91 6 61
2018 Non-visible minority 50 33 11 3 2 0 0 83 5 392
2017 Visible minority 63 27 6 2 0 0 2 91 2 47
2017 Non-visible minority 47 37 8 6 3 0 0 84 9 338
2014 Visible minority 52 29 13 4 1 0 0 81 6 67
2014 Non-visible minority 50 36 9 2 3 0 0 86 5 478
2011 Visible minority 34 36 10 9 8 2 0 72 18 111
2011 Non-visible minority 33 39 15 7 5 0 0 73 12 575
2008 Visible minority 26 39 14 7 14 0 0 65 21 57
2008 Non-visible minority 32 38 13 11 6 0 0 70 17 522

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 27 26 14 10 11 4 7 60 24 59
2018 Non-visible minority 27 34 17 6 7 5 4 68 14 397
2017 Visible minority 52 24 11 8 4 0 2 77 13 47
2017 Non-visible minority 33 32 13 10 6 3 3 69 18 338
2014 Visible minority 41 26 15 7 6 1 3 70 13 67
2014 Non-visible minority 35 28 13 9 7 3 5 69 17 478

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 30 29 12 19 5 6 0 62 25 60
2018 Non-visible minority 36 35 15 7 2 4 0 74 10 397
2017 Visible minority 49 36 4 4 2 4 0 89 6 47
2017 Non-visible minority 38 38 9 7 5 2 1 78 13 337
2014 Visible minority 37 41 5 6 0 7 4 87 7 67
2014 Non-visible minority 48 33 8 7 2 1 1 82 9 477
2011 Visible minority 26 30 11 11 13 8 2 61 27 112
2011 Non-visible minority 27 32 12 15 9 4 1 63 25 577
2008 Visible minority 24 29 14 10 8 12 3 62 22 59
2008 Non-visible minority 37 30 10 10 8 5 1 70 19 525

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 33 31 17 9 8 2 0 66 17 60
2018 Non-visible minority 28 42 18 7 2 3 0 72 10 397

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 21 20 18 12 14 10 7 48 30 61
2018 Non-visible minority 20 20 23 11 9 13 3 48 24 394
2017 Visible minority 22 23 14 14 6 22 0 57 25 47
2017 Non-visible minority 16 25 18 11 13 12 4 49 29 338
2014 Visible minority 17 24 19 12 6 14 8 54 22 67
2014 Non-visible minority 19 20 20 14 13 11 3 45 31 478
2011 Visible minority 11 12 11 19 20 21 6 32 53 111
2011 Non-visible minority 10 16 19 19 16 15 6 33 44 577

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Visible minority 21 79 60
2018 Non-visible minority 16 84 397

Question 49a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2018 Visible minority 40 13
2018 Non-visible minority 39 63

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic
(%)
Total responses
2018 Visible minority 37 13
2018 Non-visible minority 70 63

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2018 Visible minority 0 13
2018 Non-visible minority 0 63

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2018 Visible minority 0 13
2018 Non-visible minority 0 63

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic
(%)
Total responses
2018 Visible minority 53 13
2018 Non-visible minority 47 63

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic
(%)
Total responses
2018 Visible minority 52 13
2018 Non-visible minority 53 63

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources

Survey year Demographic
(%)
Total responses
2018 Visible minority 0 13
2018 Non-visible minority 44 63

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic
(%)
Total responses
2018 Visible minority 37 13
2018 Non-visible minority 48 63

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2018 Visible minority 37 13
2018 Non-visible minority 53 63

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2018 Visible minority 0 13
2018 Non-visible minority 12 63

Question 51h. What action(s) did you take to address the harassment you experienced? Other

Survey year Demographic
(%)
Total responses
2018 Visible minority 0 13
2018 Non-visible minority 17 63

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic
(%)
Total responses
2018 Visible minority 48 13
2018 Non-visible minority 19 63

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2018 Visible minority 41 12
2018 Non-visible minority 19 58

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2018 Visible minority 49 12
2018 Non-visible minority 51 58

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic
(%)
Total responses
2018 Visible minority 0 12
2018 Non-visible minority 22 58

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 19 14 24 9 5 25 5 47 19 61
2018 Non-visible minority 14 16 23 4 5 32 5 48 15 393
2017 Visible minority 23 12 24 4 10 22 4 47 20 47
2017 Non-visible minority 16 18 17 6 6 32 6 54 19 338
2014 Visible minority 15 22 21 9 3 24 6 53 17 67
2014 Non-visible minority 13 17 21 5 7 30 7 48 20 478

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 30 28 17 7 3 15 0 68 11 61
2018 Non-visible minority 26 39 18 4 3 9 0 72 9 393
2017 Visible minority 36 27 21 2 6 8 0 68 9 46
2017 Non-visible minority 30 34 13 5 4 13 1 74 11 337
2014 Visible minority 28 32 19 4 1 10 5 71 7 67
2014 Non-visible minority 25 34 20 3 5 12 1 68 9 478
2011 Visible minority 23 26 20 7 7 17 1 60 16 111
2011 Non-visible minority 20 32 20 9 5 14 0 60 16 576

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Visible minority 10 90 61
2018 Non-visible minority 5 95 392

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 17 22 16 8 3 24 10 58 17 60
2018 Non-visible minority 17 16 21 1 3 36 6 57 7 395
2017 Visible minority 24 9 25 2 6 30 4 50 12 47
2017 Non-visible minority 17 14 20 2 2 39 5 57 7 338
2014 Visible minority 12 17 18 3 3 37 10 56 11 67
2014 Non-visible minority 16 14 18 2 4 36 10 55 11 478

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 26 23 19 7 3 19 3 64 12 61
2018 Non-visible minority 29 33 17 2 3 15 0 74 6 395
2017 Visible minority 40 30 10 2 4 14 0 81 7 47
2017 Non-visible minority 34 31 14 2 1 17 1 79 4 338
2014 Visible minority 25 30 18 0 4 20 3 72 5 67
2014 Non-visible minority 30 28 17 2 2 19 1 73 5 478
2011 Visible minority 27 28 16 7 3 20 0 68 12 112
2011 Non-visible minority 27 31 18 4 2 17 0 70 8 579
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 61 22 11 2 3 2 0 83 5 59
2018 Non-visible minority 63 21 9 3 3 1 0 85 6 392
2017 Visible minority 69 15 10 2 2 2 0 86 4 47
2017 Non-visible minority 60 26 7 4 2 1 1 87 6 338

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 33 37 12 10 3 5 0 74 14 61
2018 Non-visible minority 27 40 17 8 4 5 0 70 13 398
2017 Visible minority 43 39 12 2 2 2 0 84 4 46
2017 Non-visible minority 33 41 14 5 4 3 0 76 9 338

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 37 31 8 17 8 0 0 67 25 60
2018 Non-visible minority 24 37 17 13 6 3 0 63 20 397
2017 Visible minority 35 26 19 8 8 4 0 64 17 47
2017 Non-visible minority 20 43 12 11 12 2 0 64 24 336

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 25 21 29 8 15 2 0 47 24 61
2018 Non-visible minority 24 27 23 12 13 0 1 52 25 396
2017 Visible minority 29 32 10 12 12 0 5 64 26 47
2017 Non-visible minority 24 24 19 11 19 0 3 49 31 337

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 20 24 23 16 16 0 0 44 32 61
2018 Non-visible minority 19 29 25 16 10 0 0 49 26 395
2017 Visible minority 26 30 24 16 4 0 0 56 20 47
2017 Non-visible minority 19 23 31 15 11 0 1 42 27 338

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 28 28 20 14 8 2 0 57 23 61
2018 Non-visible minority 25 25 26 14 10 0 1 50 24 395
2017 Visible minority 33 29 16 18 4 0 0 62 22 47
2017 Non-visible minority 17 29 27 15 10 0 2 48 25 337

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 20 19 23 14 24 0 0 40 38 61
2018 Non-visible minority 21 24 23 17 14 0 1 45 32 394
2017 Visible minority 17 25 22 17 16 0 2 43 34 47
2017 Non-visible minority 14 21 25 21 17 0 2 36 39 338

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 39 23 21 8 7 0 3 64 15 61
2018 Non-visible minority 44 28 11 8 3 0 6 76 12 395
2017 Visible minority 46 21 19 4 0 0 10 75 4 47
2017 Non-visible minority 41 24 19 7 2 1 7 69 10 335

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 35 19 20 13 8 4 2 56 22 61
2018 Non-visible minority 35 25 22 10 7 0 1 60 18 395
2017 Visible minority 30 31 12 13 12 0 2 62 26 47
2017 Non-visible minority 32 29 20 10 8 0 1 62 18 337

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 18 36 24 14 5 2 2 56 19 61
2018 Non-visible minority 25 30 24 15 5 0 1 55 20 395
2017 Visible minority 43 22 18 6 8 2 0 67 15 46
2017 Non-visible minority 28 32 19 15 6 0 1 60 20 337

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 20 35 16 16 10 2 1 57 27 61
2018 Non-visible minority 14 32 25 16 13 0 0 46 29 395
2017 Visible minority 29 28 13 4 21 2 2 60 26 46
2017 Non-visible minority 16 27 28 16 12 0 1 44 28 337

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 17 25 19 22 15 2 0 43 38 61
2018 Non-visible minority 21 27 25 15 11 0 0 49 27 396
2017 Visible minority 21 33 21 4 17 0 4 56 22 46
2017 Non-visible minority 22 27 21 21 9 0 1 49 30 337

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 34 23 18 16 8 2 0 58 24 60
2018 Non-visible minority 31 30 24 10 5 0 0 61 15 394
2017 Visible minority 34 30 21 4 9 0 2 65 13 45
2017 Non-visible minority 30 29 19 10 9 1 2 61 19 337

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 45 26 16 5 7 2 0 72 11 61
2018 Non-visible minority 53 26 11 5 4 0 1 81 9 395
2017 Visible minority 68 23 4 2 4 0 0 90 6 47
2017 Non-visible minority 59 20 10 5 5 0 2 80 10 336

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 50 21 10 6 4 2 8 78 10 60
2018 Non-visible minority 71 13 7 2 2 0 6 89 4 394

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 58 18 5 6 8 2 3 80 15 60
2018 Non-visible minority 71 11 6 3 5 0 4 85 8 394
2017 Visible minority 67 8 6 2 4 4 8 86 7 47
2017 Non-visible minority 76 10 4 4 2 1 4 90 6 338

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 44 32 14 2 3 0 5 80 5 59
2018 Non-visible minority 56 25 10 5 3 0 1 81 8 396
2017 Visible minority 63 12 8 2 6 0 8 82 9 47
2017 Non-visible minority 60 23 8 4 1 0 3 86 6 338

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 50 24 5 6 10 0 5 78 17 58
2018 Non-visible minority 56 19 12 6 5 0 1 76 12 395
2017 Visible minority 67 8 6 4 8 0 6 80 13 47
2017 Non-visible minority 63 17 9 4 4 0 2 82 8 337

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 41 18 15 2 1 0 22 76 5 59
2018 Non-visible minority 58 11 7 1 1 0 22 89 3 394
2017 Visible minority 62 12 2 0 2 0 22 95 3 47
2017 Non-visible minority 60 12 6 2 0 0 20 90 2 337

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 51 20 11 5 0 0 13 81 6 59
2018 Non-visible minority 70 17 5 2 0 0 6 93 2 395
2017 Visible minority 71 10 2 0 2 4 10 95 2 47
2017 Non-visible minority 73 16 3 0 0 1 8 96 0 335

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 48 19 9 6 10 0 8 72 17 59
2018 Non-visible minority 65 15 6 5 5 0 4 84 11 397
2017 Visible minority 68 10 8 0 8 0 6 83 9 47
2017 Non-visible minority 62 15 9 3 4 1 6 82 8 338

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 46 21 18 6 5 0 3 70 11 59
2018 Non-visible minority 50 28 12 5 4 0 1 79 9 395
2017 Visible minority 56 17 14 4 4 0 4 76 9 47
2017 Non-visible minority 53 27 9 3 2 0 5 84 6 338

Question 63. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 11 34 35 17 4 0 0 44 21 61
2018 Non-visible minority 14 27 41 14 4 0 0 41 18 396
2017 Visible minority 15 33 38 8 4 2 0 49 12 47
2017 Non-visible minority 13 29 35 16 7 0 1 42 23 337

Question 64. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 7 20 37 26 10 0 0 36 27 60
2018 Non-visible minority 6 18 43 21 12 0 0 33 24 389
2017 Visible minority 11 8 31 31 15 2 2 48 19 46
2017 Non-visible minority 7 22 36 21 12 0 1 34 30 338
Top of Page

Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 30 16 29 17 5 2 2 31 69 58
2018 Non-visible minority 34 26 18 10 10 1 0 34 66 396
2017 Visible minority 34 17 27 5 13 3 2 35 65 47
2017 Non-visible minority 35 22 17 9 13 3 1 36 64 338

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay

Survey year Demographic
(%)
Total responses
2018 Visible minority 24 39
2018 Non-visible minority 22 257
2017 Visible minority 32 28
2017 Non-visible minority 30 208

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 Visible minority 56 39
2018 Non-visible minority 33 257
2017 Visible minority 41 28
2017 Non-visible minority 33 208

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 Visible minority 13 39
2018 Non-visible minority 24 257
2017 Visible minority 31 28
2017 Non-visible minority 23 208

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2018 Visible minority 41 39
2018 Non-visible minority 35 257
2017 Visible minority 39 28
2017 Non-visible minority 36 208

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2018 Visible minority 2 39
2018 Non-visible minority 9 257
2017 Visible minority 14 28
2017 Non-visible minority 12 208

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay

Survey year Demographic
(%)
Total responses
2018 Visible minority 34 39
2018 Non-visible minority 33 257

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other

Survey year Demographic
(%)
Total responses
2018 Visible minority 25 39
2018 Non-visible minority 41 257
2017 Visible minority 36 28
2017 Non-visible minority 48 208

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2018 Visible minority 2 38 23 10 12 14 39
2018 Non-visible minority 4 44 19 10 7 17 243
2017 Visible minority 3 44 33 3 0 17 27
2017 Non-visible minority 5 47 22 9 4 13 199

Question 70. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Visible minority 35 65 39
2018 Non-visible minority 30 70 256

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 33 20 14 13 10 1 8 59 26 61
2018 Non-visible minority 37 16 16 13 12 1 5 57 27 396

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 9 17 25 15 29 0 5 27 46 39
2018 Non-visible minority 13 30 15 14 19 1 8 47 36 257
2017 Visible minority 8 24 15 19 20 3 10 37 46 29
2017 Non-visible minority 12 26 18 16 17 1 10 43 37 207

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 0 7 30 21 42 0 0 7 63 39
2018 Non-visible minority 3 15 18 20 35 1 8 20 60 256
2017 Visible minority 0 8 7 34 44 3 3 9 84 29
2017 Non-visible minority 2 12 15 18 41 2 9 16 67 208
Date modified: