2018 Public Service Employee Survey Results by Theme for the Canada School of Public Service by Question 86. What is your gender?

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 40 40 9 6 6 0 0 79 12 142
2018 Female gender 36 38 12 9 5 0 0 73 14 310
2017 Male gender 40 40 10 5 6 0 0 80 10 109
2017 Female gender 39 40 12 7 3 0 0 78 9 271
2014 Male gender 40 37 12 9 3 0 0 77 11 188
2014 Female gender 37 41 10 7 4 0 0 79 11 353
2011 Male gender 33 43 10 9 6 0 0 75 15 206
2011 Female gender 32 41 13 8 5 0 0 73 14 426
2008 Male gender 34 45 10 6 5 0 0 79 11 175
2008 Female gender 40 42 8 6 4 0 0 82 10 390

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 40 36 10 9 4 1 0 77 13 143
2018 Female gender 37 33 15 10 5 0 0 70 15 311
2017 Male gender 32 35 10 14 9 0 0 67 24 109
2017 Female gender 38 36 13 7 6 0 1 74 13 269

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 49 30 13 3 4 0 0 79 7 141
2018 Female gender 49 32 12 4 2 0 0 82 6 309
2017 Male gender 53 35 9 3 0 0 0 89 3 109
2017 Female gender 53 37 8 2 0 0 0 90 3 271
2014 Male gender 63 28 7 0 2 0 1 91 2 189
2014 Female gender 66 22 8 3 1 0 0 89 4 353
2011 Male gender 52 34 9 3 1 0 1 87 4 206
2011 Female gender 58 32 7 3 0 0 0 90 3 427

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 42 39 13 3 3 0 0 81 6 143
2018 Female gender 39 39 11 9 3 0 0 77 12 312
2017 Male gender 37 43 13 6 2 0 0 80 8 109
2017 Female gender 44 38 12 4 1 0 0 82 6 270
2014 Male gender 45 37 11 4 3 0 1 82 7 189
2014 Female gender 41 41 11 5 2 0 0 82 8 353
2011 Male gender 36 44 9 8 3 0 0 80 11 206
2011 Female gender 36 42 11 8 3 0 0 78 11 426
2008 Male gender 43 38 10 6 4 0 0 80 10 176
2008 Female gender 43 44 5 5 3 0 0 87 8 391

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 31 39 13 8 8 0 0 71 16 142
2018 Female gender 32 30 23 9 6 1 0 62 15 308
2017 Male gender 27 36 14 10 13 1 0 64 23 109
2017 Female gender 26 33 21 11 7 2 0 60 19 270
2014 Male gender 27 36 17 10 9 0 1 63 20 189
2014 Female gender 22 33 21 12 8 3 1 57 21 353
2011 Male gender 19 22 23 17 18 1 0 41 36 205
2011 Female gender 13 26 25 19 16 2 0 40 35 428

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 33 37 15 10 6 0 0 69 16 142
2018 Female gender 31 36 16 12 4 1 0 67 16 308
2017 Male gender 28 38 13 14 7 0 0 66 21 109
2017 Female gender 26 38 20 11 5 0 1 64 16 271
2014 Male gender 30 36 14 11 8 0 0 66 20 189
2014 Female gender 26 39 17 12 5 1 1 65 17 353
2011 Male gender 20 28 20 19 12 1 0 49 31 205
2011 Female gender 15 32 23 18 11 0 0 47 30 428
2008 Male gender 22 25 23 16 13 0 1 47 29 176
2008 Female gender 22 34 18 16 9 1 0 56 26 392

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 31 29 20 8 10 2 0 61 19 142
2018 Female gender 29 21 21 15 8 5 0 53 24 307
2017 Male gender 29 31 8 21 8 2 1 62 30 109
2017 Female gender 25 28 16 16 9 5 2 56 26 271
2014 Male gender 29 26 17 12 14 3 1 56 26 189
2014 Female gender 23 27 21 11 11 7 1 54 23 353
2011 Male gender 18 21 23 12 21 6 0 42 34 205
2011 Female gender 15 24 17 20 17 5 1 42 39 428
2008 Male gender 21 23 19 17 17 3 0 46 35 175
2008 Female gender 22 23 19 14 15 6 1 49 31 393
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 49 33 8 7 1 1 1 84 8 142
2018 Female gender 48 27 13 6 3 3 0 78 9 306
2017 Male gender 47 28 13 5 2 3 1 79 8 109
2017 Female gender 51 28 11 6 2 2 0 81 8 271
2014 Male gender 51 32 7 3 3 3 1 86 7 189
2014 Female gender 48 29 11 4 5 3 0 80 9 353
2011 Male gender 29 37 19 8 5 2 0 68 13 204
2011 Female gender 41 31 14 6 5 2 1 74 11 427
2008 Male gender 38 29 15 7 9 3 1 69 16 176
2008 Female gender 41 29 12 7 7 4 1 73 14 393

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 50 28 13 7 2 0 0 78 9 140
2018 Female gender 48 30 11 7 3 1 0 79 10 306
2017 Male gender 44 34 9 8 3 1 1 80 11 109
2017 Female gender 50 29 9 8 3 1 0 80 11 270
2014 Male gender 47 35 9 3 5 1 1 83 8 189
2014 Female gender 49 28 10 7 5 0 0 77 13 353
2011 Male gender 30 41 14 10 4 0 0 71 15 205
2011 Female gender 37 36 12 10 5 0 1 73 15 428
2008 Male gender 36 32 14 10 8 1 0 68 18 176
2008 Female gender 43 31 11 9 5 1 0 74 14 392

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 53 32 6 5 4 0 0 85 9 141
2018 Female gender 50 24 12 5 7 1 1 76 12 306
2017 Male gender 52 28 9 5 5 1 0 81 10 108
2017 Female gender 58 22 10 7 2 1 1 81 9 270
2014 Male gender 54 31 7 3 3 1 1 87 6 189
2014 Female gender 54 26 9 4 5 1 1 82 9 353

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 30 29 21 6 6 6 0 63 14 143
2018 Female gender 24 38 19 11 3 6 0 66 15 311
2017 Male gender 29 36 11 11 8 6 0 69 19 109
2017 Female gender 27 38 15 10 5 5 0 69 15 271
2014 Male gender 30 33 16 5 9 7 0 68 15 189
2014 Female gender 29 35 17 9 4 6 1 68 13 353
2011 Male gender 16 26 17 13 17 10 0 47 34 205
2011 Female gender 16 28 20 16 10 10 1 49 29 425

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 28 31 19 12 9 2 0 60 21 142
2018 Female gender 19 38 20 14 5 3 0 59 20 309
2017 Male gender 28 34 12 12 14 1 0 63 25 109
2017 Female gender 20 34 17 17 7 3 1 57 25 271
2014 Male gender 27 35 12 13 10 3 0 64 24 189
2014 Female gender 25 34 20 12 7 2 0 61 19 353
2011 Male gender 18 25 22 17 16 2 1 44 34 205
2011 Female gender 14 33 19 15 13 5 0 50 29 426
2008 Male gender 18 23 19 20 19 1 0 41 40 176
2008 Female gender 16 29 20 15 15 4 1 47 32 392

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 22 32 22 10 11 3 0 55 22 141
2018 Female gender 16 29 24 19 7 5 0 48 27 310
2017 Male gender 19 25 24 12 14 5 0 47 28 109
2017 Female gender 15 25 23 21 11 5 0 42 33 271
2014 Male gender 16 35 21 14 10 4 0 53 25 189
2014 Female gender 17 31 22 16 8 5 0 51 26 353
2011 Male gender 12 26 23 23 13 3 0 40 37 206
2011 Female gender 8 28 26 18 11 8 0 40 32 428
2008 Male gender 12 19 24 21 19 4 1 33 42 175
2008 Female gender 8 28 21 22 16 5 0 38 40 393

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 25 30 22 10 12 1 0 56 22 143
2018 Female gender 14 32 21 22 7 4 0 48 30 308
2017 Male gender 19 41 17 9 10 4 0 62 20 108
2017 Female gender 15 33 20 17 10 5 0 50 29 271
2014 Male gender 24 30 15 15 13 3 1 55 29 189
2014 Female gender 18 34 17 20 9 2 0 53 29 353
2011 Male gender 14 32 21 19 10 3 0 47 31 206
2011 Female gender 16 33 18 18 12 3 1 50 31 427
2008 Male gender 13 31 19 15 20 2 0 45 36 175
2008 Female gender 16 34 14 23 11 2 0 51 35 391
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 37 35 14 8 6 0 1 73 13 141
2018 Female gender 37 34 14 9 5 0 1 71 15 311
2017 Male gender 31 35 16 10 7 0 0 66 17 109
2017 Female gender 39 36 11 10 4 0 0 75 14 271
2014 Male gender 32 39 10 7 11 1 1 72 18 189
2014 Female gender 34 36 12 10 8 1 0 70 18 353
2011 Male gender 28 26 18 17 11 0 0 54 28 206
2011 Female gender 22 39 16 16 8 0 0 61 23 427

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 27 36 17 9 10 0 0 63 20 143
2018 Female gender 29 39 13 13 6 0 0 68 19 311
2017 Male gender 24 44 15 10 7 0 0 68 17 109
2017 Female gender 34 36 10 17 4 0 0 70 20 270

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 16 31 18 9 8 15 3 58 20 142
2018 Female gender 17 21 21 15 9 15 3 46 29 312
2017 Male gender 14 26 20 17 3 18 2 51 24 108
2017 Female gender 16 24 15 18 9 15 3 49 33 270
2014 Male gender 14 28 17 14 12 13 3 50 31 189
2014 Female gender 16 21 18 15 12 13 5 45 33 351

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 44 36 9 7 3 2 0 81 10 142
2018 Female gender 43 32 9 10 4 1 1 76 14 307
2017 Male gender 35 37 13 8 5 0 2 74 14 109
2017 Female gender 50 26 13 6 4 1 1 77 10 271
2014 Male gender 42 37 8 5 6 2 2 81 11 188
2014 Female gender 43 35 9 7 5 0 1 79 12 353
2011 Male gender 27 43 14 9 6 1 0 71 15 205
2011 Female gender 35 37 13 10 5 1 0 72 15 427
2008 Male gender 33 33 13 9 10 1 1 67 20 176
2008 Female gender 37 32 12 12 7 1 1 69 19 393

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 28 32 8 6 7 3 16 74 16 44
2018 Female gender 28 27 18 8 2 6 11 66 12 89
2017 Male gender 29 34 12 6 9 5 6 69 17 37
2017 Female gender 40 25 10 10 3 5 7 75 14 72
2014 Male gender 25 39 15 13 2 2 5 68 15 63
2014 Female gender 34 29 13 9 5 1 8 69 16 82

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 36 40 9 8 7 0 0 76 15 143
2018 Female gender 29 43 10 13 3 0 2 73 17 312
2017 Male gender 32 38 11 11 6 0 1 71 17 109
2017 Female gender 34 39 14 8 4 0 1 73 13 270
2014 Male gender 30 43 12 11 3 1 1 74 14 189
2014 Female gender 32 40 13 11 4 0 0 72 15 353
2011 Male gender 25 30 24 12 8 0 2 55 20 206
2011 Female gender 30 37 15 12 6 0 0 67 18 429
2008 Male gender 25 41 20 5 7 0 2 67 12 176
2008 Female gender 30 37 14 11 5 0 3 69 16 393

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 44 38 9 5 3 0 1 83 8 142
2018 Female gender 43 36 11 7 3 0 0 78 11 310
2017 Male gender 48 32 9 7 5 0 0 79 12 109
2017 Female gender 45 38 8 7 2 0 0 83 9 270
2014 Male gender 48 30 14 5 4 0 0 78 8 188
2014 Female gender 41 37 9 9 4 0 0 78 13 353
2011 Male gender 39 37 9 10 5 0 0 77 14 206
2011 Female gender 40 37 12 8 4 0 0 76 12 429
2008 Male gender 43 34 10 6 8 0 0 77 14 176
2008 Female gender 39 40 10 7 4 1 0 79 10 393

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 45 37 8 5 5 0 0 82 10 142
2018 Female gender 48 37 8 5 2 0 0 85 7 309
2017 Male gender 47 33 7 8 5 0 0 80 12 109
2017 Female gender 54 31 8 6 2 0 0 85 8 270
2014 Male gender 50 30 11 5 4 0 0 80 10 189
2014 Female gender 48 33 8 7 4 0 0 81 11 352
2011 Male gender 42 38 8 8 5 0 0 80 12 205
2011 Female gender 48 35 7 5 4 0 0 84 8 429
2008 Male gender 48 35 9 3 5 0 0 84 8 176
2008 Female gender 44 40 7 5 4 0 1 84 9 393

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 26 36 22 7 7 1 1 63 14 143
2018 Female gender 20 35 18 13 7 6 0 59 22 312
2017 Male gender 32 36 15 9 5 2 0 69 15 109
2017 Female gender 31 34 14 11 6 4 0 68 17 269
2014 Male gender 24 38 16 8 8 6 0 66 17 189
2014 Female gender 24 37 19 11 6 3 1 63 17 353
2011 Male gender 19 28 23 15 13 1 1 48 29 205
2011 Female gender 23 31 17 18 8 2 1 55 28 427
2008 Male gender 19 32 21 16 10 2 1 52 27 176
2008 Female gender 24 39 16 11 8 2 1 65 19 392

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 22 30 19 10 16 1 4 54 26 142
2018 Female gender 13 25 22 20 13 4 2 41 35 312
2017 Male gender 19 23 15 16 19 3 6 45 38 109
2017 Female gender 17 25 15 17 16 4 6 47 37 270
2014 Male gender 20 16 16 19 20 5 4 39 43 189
2014 Female gender 9 22 14 21 23 4 6 35 49 353
2011 Male gender 13 17 12 24 28 3 3 31 56 206
2011 Female gender 11 18 16 24 24 3 4 31 52 428
2008 Male gender 14 25 12 20 21 3 4 43 44 175
2008 Female gender 18 29 14 17 17 2 2 49 36 390

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 39 33 13 9 6 0 0 72 15 143
2018 Female gender 31 40 14 12 3 0 0 71 15 310
2017 Male gender 34 43 6 13 5 0 0 76 17 109
2017 Female gender 40 35 12 9 4 0 0 75 13 270
2014 Male gender 30 45 11 7 7 0 1 75 14 189
2014 Female gender 29 38 14 11 7 0 1 68 18 353
2011 Male gender 26 42 13 10 10 0 0 68 19 205
2011 Female gender 26 42 12 11 7 0 1 69 19 429

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 43 35 10 5 8 0 0 78 13 142
2018 Female gender 40 36 11 9 4 0 0 76 13 309
2017 Male gender 41 33 11 7 7 1 0 74 15 109
2017 Female gender 47 29 13 7 4 0 0 76 11 271
2014 Male gender 41 32 16 7 4 0 1 74 11 189
2014 Female gender 34 35 16 10 4 0 0 70 14 353

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 33 41 13 6 7 0 0 73 14 141
2018 Female gender 37 36 12 12 3 0 1 73 15 309
2017 Male gender 30 42 13 11 5 0 0 72 15 109
2017 Female gender 45 29 13 8 5 0 0 74 13 271
2014 Male gender 33 39 16 7 5 0 1 72 12 189
2014 Female gender 35 37 12 9 6 1 0 72 15 353
2011 Male gender 29 43 14 9 6 0 0 72 14 206
2011 Female gender 29 40 13 12 4 0 0 70 17 429

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 34 36 13 11 4 2 0 72 15 143
2018 Female gender 26 40 19 8 2 5 0 69 11 312
2017 Male gender 28 37 18 9 7 1 1 65 16 109
2017 Female gender 26 35 22 7 5 4 1 64 13 270

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 51 28 12 3 6 0 0 79 9 143
2018 Female gender 49 35 8 4 3 0 0 84 8 311
2017 Male gender 46 31 11 6 5 0 0 78 11 109
2017 Female gender 54 29 7 6 4 0 1 83 10 268
2014 Male gender 42 36 8 7 5 0 2 79 12 189
2014 Female gender 49 30 9 6 5 0 1 80 11 353
2011 Male gender 34 38 13 6 6 0 3 74 12 206
2011 Female gender 36 36 12 12 3 0 1 73 16 425

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 49 29 14 5 4 0 0 77 9 143
2018 Female gender 36 33 17 9 4 0 0 70 13 312
2017 Male gender 46 34 11 5 4 0 0 80 9 109
2017 Female gender 34 40 18 5 3 0 0 74 8 270
2014 Male gender 43 36 12 6 2 0 0 80 8 189
2014 Female gender 34 38 17 9 2 0 0 72 11 352
2011 Male gender 38 33 16 9 3 0 0 71 13 206
2011 Female gender 33 33 20 8 5 0 0 66 14 427
2008 Male gender 30 30 16 13 11 0 0 61 23 175
2008 Female gender 22 31 20 15 10 0 1 54 26 393

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Male gender 38 33 29 142
2018 Female gender 39 24 37 311
2017 Male gender 38 36 26 109
2017 Female gender 41 27 33 271
2014 Male gender 39 27 34 189
2014 Female gender 35 25 40 353
2011 Male gender 46 24 29 206
2011 Female gender 43 23 34 426

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 Male gender 12 21 51 2 12 2 53
2018 Female gender 12 12 58 4 10 4 120
2017 Male gender 15 5 61 5 7 7 40
2017 Female gender 10 15 45 5 17 8 109
2014 Male gender 14 15 58 3 9999 11 74
2014 Female gender 10 22 45 6 9999 17 123
2011 Male gender 8 16 66 2 9999 8 100
2011 Female gender 12 14 68 2 9999 4 190
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 47 39 6 5 2 0 0 87 7 143
2018 Female gender 43 45 6 4 2 0 0 88 6 310
2017 Male gender 48 32 10 8 1 0 0 81 9 109
2017 Female gender 41 40 10 6 3 1 0 81 9 271
2014 Male gender 43 39 8 5 4 0 1 83 9 189
2014 Female gender 49 34 8 4 4 1 0 84 8 353
2011 Male gender 41 35 11 7 5 0 0 76 13 205
2011 Female gender 41 39 11 6 2 0 0 81 8 427
2008 Male gender 44 38 8 5 6 0 0 82 10 176
2008 Female gender 48 37 7 4 3 0 0 86 7 391

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 26 39 15 15 5 0 0 65 19 142
2018 Female gender 21 44 16 15 2 1 0 66 18 313
2017 Male gender 26 38 14 15 7 0 0 63 22 109
2017 Female gender 24 44 17 7 7 1 0 69 14 270
2014 Male gender 28 45 15 7 3 1 0 74 11 189
2014 Female gender 32 44 12 8 3 1 0 77 11 352
2011 Male gender 25 38 16 14 5 3 0 64 20 206
2011 Female gender 32 41 12 10 5 1 0 73 15 423

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 15 26 30 22 5 1 1 28 42 143
2018 Female gender 15 31 37 10 5 1 1 15 47 311
2017 Male gender 18 27 28 19 5 0 3 25 46 108
2017 Female gender 16 32 34 11 5 1 2 17 48 271
2014 Male gender 14 32 34 14 4 1 2 18 47 189
2014 Female gender 13 35 30 13 7 1 2 20 49 353
2011 Male gender 16 32 27 15 4 0 6 20 51 206
2011 Female gender 16 34 28 12 6 0 3 19 52 427
2008 Male gender 22 29 28 13 5 1 2 18 53 174
2008 Female gender 18 37 30 10 3 1 1 13 57 391

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 17 23 27 21 9 2 0 31 41 142
2018 Female gender 17 33 29 10 7 2 1 18 51 311
2017 Male gender 22 21 31 18 7 0 2 26 43 109
2017 Female gender 25 26 28 11 7 2 2 18 53 270
2014 Male gender 15 25 34 12 8 2 4 21 42 189
2014 Female gender 17 24 31 16 8 3 2 25 43 352
2011 Male gender 23 25 24 15 4 2 5 21 53 205
2011 Female gender 24 29 26 11 6 2 2 18 55 427
2008 Male gender 25 33 18 14 6 1 2 21 60 173
2008 Female gender 21 32 23 13 6 3 2 19 56 392

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 24 28 28 13 7 1 0 20 52 142
2018 Female gender 25 31 27 9 3 2 3 13 59 312
2017 Male gender 24 25 29 12 8 0 2 21 50 109
2017 Female gender 25 29 26 13 3 2 3 17 56 270
2014 Male gender 26 28 28 12 3 1 2 15 56 189
2014 Female gender 32 29 19 11 4 2 2 16 64 352
2011 Male gender 27 25 22 11 5 3 6 18 58 206
2011 Female gender 27 26 22 13 5 2 6 19 57 428
2008 Male gender 23 26 21 15 10 2 3 26 52 173
2008 Female gender 25 29 25 11 4 3 4 16 57 391

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 8 16 23 39 13 1 1 53 24 142
2018 Female gender 11 22 35 22 9 1 1 32 33 312
2017 Male gender 10 17 23 39 9 1 1 49 27 109
2017 Female gender 13 23 33 19 10 0 2 29 37 270
2014 Male gender 15 12 38 23 7 2 2 32 28 189
2014 Female gender 10 18 38 21 10 1 2 32 29 351
2011 Male gender 13 26 27 16 9 1 7 28 42 204
2011 Female gender 14 23 33 17 7 1 4 25 39 426
2008 Male gender 23 22 27 15 10 1 2 26 46 174
2008 Female gender 23 31 27 11 5 1 3 17 55 388

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 11 22 22 28 16 1 1 45 33 142
2018 Female gender 17 28 28 17 6 3 2 24 47 310
2017 Male gender 14 22 27 20 12 1 4 34 37 108
2017 Female gender 23 25 29 11 7 2 4 19 50 269
2014 Male gender 21 27 24 17 8 1 2 26 49 189
2014 Female gender 23 27 26 15 5 2 3 20 52 352
2011 Male gender 19 25 26 16 8 1 6 25 47 206
2011 Female gender 24 25 26 12 6 1 6 20 53 428
2008 Male gender 24 25 23 16 9 1 2 26 50 174
2008 Female gender 23 28 26 12 6 2 4 19 54 389

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 17 22 24 17 17 2 1 35 40 143
2018 Female gender 19 28 25 16 6 5 2 24 50 312
2017 Male gender 15 30 22 22 6 4 1 29 47 109
2017 Female gender 26 25 25 12 6 3 3 19 55 270
2014 Male gender 16 19 22 25 11 4 4 39 37 189
2014 Female gender 15 21 28 22 7 3 4 32 38 352
2011 Male gender 18 27 26 16 5 3 5 23 49 204
2011 Female gender 28 24 22 13 5 4 4 20 56 426
2008 Male gender 30 25 22 11 7 2 4 19 58 175
2008 Female gender 27 27 24 10 6 2 4 17 57 391

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 17 24 31 19 8 2 0 27 42 143
2018 Female gender 19 30 30 13 3 3 2 17 51 312
2017 Male gender 20 20 32 19 6 2 1 26 41 109
2017 Female gender 21 24 32 11 7 3 2 19 48 268
2014 Male gender 19 30 28 12 6 3 2 19 52 189
2014 Female gender 22 26 32 9 6 3 3 16 50 352

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 53 32 7 4 2 2 0 86 7 142
2018 Female gender 44 32 10 8 6 1 0 77 13 309
2017 Male gender 56 20 12 7 3 0 2 78 10 109
2017 Female gender 54 26 6 9 4 0 0 81 13 271
2014 Male gender 55 26 9 3 6 0 1 82 9 189
2014 Female gender 50 29 7 7 6 1 0 80 13 352

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 59 31 3 3 3 0 0 90 6 142
2018 Female gender 47 36 7 5 4 0 0 84 9 311
2017 Male gender 55 34 5 3 4 0 0 89 6 109
2017 Female gender 53 34 7 4 3 0 0 87 6 271
2014 Male gender 49 37 6 5 3 0 1 87 7 189
2014 Female gender 51 34 8 5 2 0 0 85 7 351

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 51 36 8 3 2 0 0 87 5 142
2018 Female gender 46 33 12 4 3 2 0 81 7 312

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 46 36 10 5 1 1 0 83 6 142
2018 Female gender 43 37 11 4 1 5 0 84 5 308
2017 Male gender 45 35 8 4 0 8 0 87 4 109
2017 Female gender 44 38 11 2 1 3 0 85 4 269
2014 Male gender 39 36 13 3 2 7 1 81 5 189
2014 Female gender 44 34 12 1 2 8 0 84 3 352

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 50 32 12 3 2 1 0 83 5 141
2018 Female gender 40 43 8 3 1 4 0 87 5 308
2017 Male gender 46 40 7 6 1 1 0 86 7 109
2017 Female gender 46 36 8 5 3 1 0 84 8 271
2014 Male gender 47 36 10 2 3 3 0 85 5 189
2014 Female gender 42 40 8 4 2 3 0 85 6 353
2011 Male gender 35 31 17 8 4 5 0 70 13 206
2011 Female gender 27 40 17 6 4 5 1 71 11 426

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 56 27 10 3 4 0 0 83 7 142
2018 Female gender 45 39 10 3 2 1 0 86 5 308
2017 Male gender 50 35 7 6 3 0 0 85 9 109
2017 Female gender 49 36 7 5 3 0 0 85 8 271
2014 Male gender 55 29 10 2 3 1 0 85 5 189
2014 Female gender 48 38 8 3 2 0 0 87 5 353
2011 Male gender 33 39 14 7 7 0 0 72 14 205
2011 Female gender 33 39 15 9 4 1 0 72 13 426
2008 Male gender 30 38 12 12 9 0 0 68 20 173
2008 Female gender 33 38 14 9 6 0 0 71 15 390

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 28 43 12 5 5 4 3 76 11 142
2018 Female gender 26 29 19 7 9 5 6 62 17 311
2017 Male gender 32 32 14 8 7 3 4 70 15 109
2017 Female gender 38 30 11 12 5 2 2 71 18 271
2014 Male gender 37 30 12 8 6 2 4 72 15 189
2014 Female gender 36 26 13 9 7 3 5 68 17 353

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 39 28 18 7 3 3 1 71 11 142
2018 Female gender 34 37 13 9 2 5 0 74 12 312
2017 Male gender 42 34 9 6 5 2 2 79 11 109
2017 Female gender 39 38 8 8 4 3 0 80 12 270
2014 Male gender 45 32 11 5 2 4 2 80 8 188
2014 Female gender 49 34 6 7 2 1 1 85 9 353
2011 Male gender 24 32 14 16 8 5 1 59 26 206
2011 Female gender 27 32 11 14 10 5 1 63 26 427
2008 Male gender 34 29 11 13 6 7 1 69 20 176
2008 Female gender 36 30 10 9 9 5 1 70 19 392

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 33 43 14 4 5 1 0 77 9 141
2018 Female gender 26 41 18 9 3 3 0 69 12 313

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 24 20 21 9 11 13 2 52 23 141
2018 Female gender 18 21 23 13 8 12 5 47 25 311
2017 Male gender 19 26 15 7 13 16 4 55 25 109
2017 Female gender 17 25 19 13 11 13 3 49 29 271
2014 Male gender 19 24 15 10 16 12 4 51 31 189
2014 Female gender 19 19 22 15 10 11 3 45 29 353
2011 Male gender 9 18 18 17 16 13 9 34 43 205
2011 Female gender 10 15 18 18 18 17 4 31 46 427

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Male gender 16 84 142
2018 Female gender 17 83 312

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Male gender 33 23
2018 Female gender 42 52

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Male gender 70 23
2018 Female gender 61 52

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 Male gender 0 23
2018 Female gender 0 52

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 Male gender 0 23
2018 Female gender 0 52

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 Male gender 29 23
2018 Female gender 58 52

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 Male gender 32 23
2018 Female gender 39 52

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 Male gender 41 23
2018 Female gender 59 52

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 Male gender 34 23
2018 Female gender 38 52

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 Male gender 43 23
2018 Female gender 52 52

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 Male gender 27 23
2018 Female gender 38 52

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 Male gender 57 23
2018 Female gender 42 52

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 Male gender 21 23
2018 Female gender 13 52

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Male gender 44 23
2018 Female gender 54 52

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 Male gender 21 23
2018 Female gender 23 52

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Male gender 34 23
2018 Female gender 18 52

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Male gender 23 22
2018 Female gender 12 47

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 Male gender 27 22
2018 Female gender 23 47

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Male gender 32 22
2018 Female gender 20 47

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Male gender 59 22
2018 Female gender 46 47

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Male gender 42 22
2018 Female gender 40 47

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Male gender 25 22
2018 Female gender 15 47

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 18 19 20 3 6 29 5 56 14 141
2018 Female gender 13 15 24 6 5 32 5 45 17 310
2017 Male gender 21 14 18 4 7 28 7 55 17 109
2017 Female gender 15 18 18 7 5 32 5 53 19 271
2014 Male gender 18 18 22 6 4 25 7 53 15 189
2014 Female gender 11 18 20 5 8 32 6 47 21 353

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 35 32 14 4 4 12 0 76 8 142
2018 Female gender 23 40 19 5 3 9 0 69 9 309
2017 Male gender 36 37 10 5 3 9 1 81 8 109
2017 Female gender 29 33 16 5 4 13 1 71 10 269
2014 Male gender 31 34 18 2 4 10 1 74 6 189
2014 Female gender 24 34 20 4 4 13 2 67 10 353
2011 Male gender 22 32 20 6 5 16 0 63 13 205
2011 Female gender 18 31 21 10 6 14 0 57 18 426

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Male gender 6 94 141
2018 Female gender 6 94 309

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 21 21 17 3 1 30 6 67 7 142
2018 Female gender 14 15 22 2 3 37 7 52 9 309
2017 Male gender 24 14 19 2 3 34 4 61 7 109
2017 Female gender 16 14 21 2 2 38 6 54 8 271
2014 Male gender 19 15 20 2 4 32 9 57 9 189
2014 Female gender 13 14 18 3 3 38 10 54 12 353

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 35 28 15 3 3 15 1 76 6 142
2018 Female gender 25 34 19 3 3 16 1 71 7 311
2017 Male gender 41 33 11 1 1 11 2 85 2 109
2017 Female gender 32 31 14 2 2 18 1 77 5 271
2014 Male gender 34 28 18 1 3 15 2 74 4 189
2014 Female gender 27 29 17 2 2 21 2 72 6 353
2011 Male gender 26 35 15 6 2 17 0 73 9 206
2011 Female gender 25 30 19 5 2 18 0 68 9 429
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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 60 23 9 3 4 1 0 84 7 140
2018 Female gender 64 21 8 2 3 2 0 86 5 307
2017 Male gender 59 27 6 5 3 0 0 86 8 109
2017 Female gender 63 23 8 3 1 2 1 87 5 271

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 32 36 16 9 3 3 0 71 13 143
2018 Female gender 26 41 16 9 3 5 0 71 13 313
2017 Male gender 37 35 18 3 6 2 0 73 8 109
2017 Female gender 34 43 12 5 3 3 0 80 8 270

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 29 33 15 11 8 4 0 64 20 143
2018 Female gender 24 38 16 14 6 2 0 63 20 311
2017 Male gender 24 36 16 10 12 2 0 61 23 108
2017 Female gender 22 43 12 10 11 2 0 66 21 270

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 27 22 23 9 17 0 1 49 27 143
2018 Female gender 23 29 24 12 11 0 1 53 23 311
2017 Male gender 27 22 17 7 23 1 3 52 31 109
2017 Female gender 24 25 19 12 17 0 3 51 30 270

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 25 32 21 13 9 0 0 57 22 143
2018 Female gender 16 27 27 18 12 0 1 44 30 310
2017 Male gender 24 25 30 11 9 0 1 49 20 109
2017 Female gender 19 24 29 16 10 0 1 43 27 271

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 32 26 18 15 9 0 1 58 24 143
2018 Female gender 22 25 29 13 10 0 1 47 23 310
2017 Male gender 25 27 22 16 7 0 3 54 23 109
2017 Female gender 18 31 27 14 9 0 1 49 24 270

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 29 21 22 16 12 0 1 50 28 142
2018 Female gender 17 24 24 18 16 0 1 42 34 310
2017 Male gender 20 20 23 21 14 0 1 41 36 109
2017 Female gender 13 22 25 21 16 0 2 36 38 271

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 52 26 12 7 1 0 2 79 9 142
2018 Female gender 40 28 13 9 4 0 7 72 14 311
2017 Male gender 47 19 19 6 2 0 7 70 9 109
2017 Female gender 39 26 19 6 2 1 7 71 9 268

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 39 24 21 10 5 1 0 63 16 142
2018 Female gender 33 25 21 11 8 0 1 59 20 311
2017 Male gender 35 34 15 5 9 0 1 70 14 109
2017 Female gender 31 29 19 12 8 0 1 61 20 270

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 26 30 26 13 5 0 0 57 18 142
2018 Female gender 23 31 24 16 4 1 2 55 20 311
2017 Male gender 30 25 20 17 7 0 1 56 24 109
2017 Female gender 30 33 19 12 5 1 0 64 18 269

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 21 31 24 11 13 0 0 52 23 142
2018 Female gender 12 34 23 18 12 1 0 46 31 311
2017 Male gender 20 26 21 14 16 0 2 47 31 109
2017 Female gender 17 28 29 15 11 0 0 46 25 269

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 24 32 20 12 12 0 0 56 24 142
2018 Female gender 19 25 26 18 11 0 0 45 29 312
2017 Male gender 23 25 16 22 12 0 2 49 35 109
2017 Female gender 22 28 23 17 10 0 1 50 26 269

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 39 27 21 9 4 0 0 65 14 142
2018 Female gender 27 30 25 11 6 0 0 58 17 309
2017 Male gender 30 27 20 9 11 1 1 59 21 109
2017 Female gender 31 31 19 9 8 1 2 63 17 268

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 53 32 7 4 4 0 0 85 8 142
2018 Female gender 53 23 13 5 4 0 2 77 9 311
2017 Male gender 60 19 13 3 4 0 1 80 7 108
2017 Female gender 59 21 7 6 5 0 1 82 10 270

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 71 14 8 1 2 0 4 88 3 142
2018 Female gender 67 13 7 3 2 0 7 87 6 309

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 76 9 7 3 4 0 1 86 7 140
2018 Female gender 66 14 6 4 6 0 5 84 10 311
2017 Male gender 75 12 3 3 3 1 3 91 6 109
2017 Female gender 75 10 4 3 2 1 5 90 6 271

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 61 25 9 3 2 0 0 86 5 142
2018 Female gender 50 26 11 5 4 0 3 79 10 310
2017 Male gender 67 18 7 3 2 0 3 88 5 109
2017 Female gender 58 24 8 5 2 0 3 85 7 271

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 57 21 13 4 5 0 0 78 9 143
2018 Female gender 54 19 11 8 6 0 2 75 14 307
2017 Male gender 62 16 8 5 6 0 2 80 12 108
2017 Female gender 64 17 9 4 3 0 2 84 8 271

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 59 15 6 1 2 0 19 90 3 141
2018 Female gender 54 11 9 2 1 0 23 85 3 309
2017 Male gender 67 12 7 1 0 0 13 91 1 108
2017 Female gender 58 12 5 2 0 0 23 91 2 271

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 68 21 7 2 0 1 2 91 2 143
2018 Female gender 68 15 5 2 0 0 9 91 3 308
2017 Male gender 76 16 4 0 0 1 4 96 0 108
2017 Female gender 71 15 3 0 0 1 9 96 1 269

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 66 19 6 6 2 0 1 86 8 143
2018 Female gender 63 14 6 5 7 0 6 81 13 310
2017 Male gender 65 19 10 2 1 0 2 86 4 109
2017 Female gender 60 13 9 2 6 1 8 81 9 271

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 51 29 14 4 2 0 0 80 6 143
2018 Female gender 48 26 13 5 5 0 2 76 11 308
2017 Male gender 65 21 7 2 2 0 2 88 5 109
2017 Female gender 49 27 11 4 3 0 6 81 7 271

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 20 32 32 12 4 0 0 52 16 143
2018 Female gender 9 28 44 16 3 0 0 37 19 311
2017 Male gender 19 28 30 12 7 2 2 49 20 109
2017 Female gender 11 31 37 15 6 0 0 42 21 270

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 6 12 36 30 17 0 0 47 17 140
2018 Female gender 6 22 45 18 9 0 0 27 28 306
2017 Male gender 8 13 36 23 17 1 2 41 22 109
2017 Female gender 7 23 37 22 11 0 1 33 30 270
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 41 20 17 12 11 0 0 41 59 142
2018 Female gender 30 28 21 11 9 2 0 30 70 310
2017 Male gender 38 19 13 12 11 6 1 41 59 109
2017 Female gender 34 22 20 7 14 2 1 35 65 271

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 Male gender 24 85
2018 Female gender 21 211
2017 Male gender 37 60
2017 Female gender 30 172

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Male gender 45 85
2018 Female gender 32 211
2017 Male gender 48 60
2017 Female gender 28 172

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Male gender 25 85
2018 Female gender 21 211
2017 Male gender 21 60
2017 Female gender 27 172

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 Male gender 37 85
2018 Female gender 35 211
2017 Male gender 42 60
2017 Female gender 35 172

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 Male gender 11 85
2018 Female gender 7 211
2017 Male gender 10 60
2017 Female gender 12 172

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 Male gender 41 85
2018 Female gender 31 211

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 Male gender 39 85
2018 Female gender 38 211
2017 Male gender 45 60
2017 Female gender 48 172

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 Male gender 3 40 23 11 6 17 83
2018 Female gender 5 45 18 10 7 16 199
2017 Male gender 10 38 28 10 5 10 59
2017 Female gender 3 50 21 7 3 16 164

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Male gender 34 66 85
2018 Female gender 30 70 210

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 46 11 15 11 12 1 3 60 24 143
2018 Female gender 32 20 15 14 12 1 6 56 27 311

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 16 25 18 11 26 0 4 43 39 85
2018 Female gender 11 30 17 16 17 1 8 45 37 211
2017 Male gender 10 17 16 13 27 3 14 33 48 61
2017 Female gender 13 28 18 18 14 1 9 45 35 171

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 5 12 19 15 44 0 5 17 62 85
2018 Female gender 1 16 20 23 32 1 7 19 59 210
2017 Male gender 2 8 7 26 44 4 9 11 81 61
2017 Female gender 2 12 16 19 40 2 9 16 66 172
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