2018 Public Service Employee Survey Results by Theme for the Canada School of Public Service by Question 84. In which province or territory do you work?

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 37 39 12 7 5 0 0 76 12 381
2018 Ontario (excluding National Capital Region) 26 46 11 0 17 0 0 72 17 16
2018 Quebec (excluding National Capital Region) 23 36 13 12 16 0 0 59 28 25
2017 National Capital Region 38 40 12 6 4 0 0 78 10 326
2017 Ontario (excluding National Capital Region) 45 42 14 0 0 0 0 86 0 14
2017 Quebec (excluding National Capital Region) 26 43 5 20 5 0 0 69 26 19
2014 National Capital Region 38 40 11 7 4 0 0 78 11 462
2014 Ontario (excluding National Capital Region) 67 22 0 6 6 0 0 89 11 18
2014 Quebec (excluding National Capital Region) 24 68 4 4 0 0 0 92 4 22
2014 British Columbia 26 41 16 8 9 0 0 66 17 12
2014 New Brunswick 47 36 8 0 9 0 0 83 9 11

Question 9. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 39 35 14 10 4 0 0 73 13 383
2018 Ontario (excluding National Capital Region) 26 26 17 6 25 0 0 52 31 16
2018 Quebec (excluding National Capital Region) 30 32 13 10 12 4 0 64 22 25
2017 National Capital Region 35 37 12 10 5 0 1 72 16 324
2017 Ontario (excluding National Capital Region) 36 13 9 14 28 0 0 50 42 14
2017 Quebec (excluding National Capital Region) 28 24 20 22 5 0 0 52 28 19

Question 10. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 51 32 12 3 2 0 0 82 5 380
2018 Ontario (excluding National Capital Region) 42 46 0 0 6 6 0 94 6 16
2018 Quebec (excluding National Capital Region) 28 25 21 18 8 0 0 53 26 24
2017 National Capital Region 53 36 8 3 0 0 0 89 3 326
2017 Ontario (excluding National Capital Region) 72 28 0 0 0 0 0 100 0 14
2017 Quebec (excluding National Capital Region) 42 33 15 10 0 0 0 75 10 19
2014 National Capital Region 64 24 8 2 1 0 0 89 3 463
2014 Ontario (excluding National Capital Region) 83 11 6 0 0 0 0 94 0 18
2014 Quebec (excluding National Capital Region) 67 33 0 0 0 0 0 100 0 22
2014 British Columbia 58 25 0 9 8 0 0 83 17 12
2014 New Brunswick 73 18 9 0 0 0 0 91 0 11

Question 14. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 40 40 11 7 2 0 0 80 9 384
2018 Ontario (excluding National Capital Region) 20 35 14 20 12 0 0 54 32 16
2018 Quebec (excluding National Capital Region) 27 32 22 4 15 0 0 59 19 25
2017 National Capital Region 41 40 12 5 1 0 0 81 7 326
2017 Ontario (excluding National Capital Region) 55 23 22 0 0 0 0 78 0 13
2017 Quebec (excluding National Capital Region) 29 51 10 5 5 0 0 79 10 19
2014 National Capital Region 42 40 10 5 2 0 0 83 7 463
2014 Ontario (excluding National Capital Region) 72 17 0 0 11 0 0 89 11 18
2014 Quebec (excluding National Capital Region) 34 57 4 4 0 0 0 92 4 22
2014 British Columbia 33 34 16 9 8 0 0 67 17 12
2014 New Brunswick 37 45 17 0 0 0 0 83 0 11

Question 43. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 31 34 20 9 6 1 0 65 15 379
2018 Ontario (excluding National Capital Region) 12 37 26 8 18 0 0 49 25 16
2018 Quebec (excluding National Capital Region) 31 31 21 9 4 4 0 65 14 25
2017 National Capital Region 23 36 20 11 9 1 0 60 20 325
2017 Ontario (excluding National Capital Region) 22 21 20 14 14 9 0 47 31 14
2017 Quebec (excluding National Capital Region) 24 18 25 15 18 0 0 42 33 19
2014 National Capital Region 23 36 19 11 8 2 1 61 20 463
2014 Ontario (excluding National Capital Region) 33 22 11 23 11 0 0 55 35 18
2014 Quebec (excluding National Capital Region) 29 29 21 13 8 0 0 58 21 22
2014 British Columbia 25 16 34 16 8 0 0 41 25 12
2014 New Brunswick 56 19 16 9 0 0 0 74 9 11

Question 44. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 30 37 16 12 4 0 0 68 16 379
2018 Ontario (excluding National Capital Region) 12 39 24 8 18 0 0 51 25 16
2018 Quebec (excluding National Capital Region) 35 28 17 13 4 4 0 65 17 25
2017 National Capital Region 24 39 18 13 5 0 1 64 18 326
2017 Ontario (excluding National Capital Region) 22 36 21 7 14 0 0 58 21 14
2017 Quebec (excluding National Capital Region) 10 37 31 11 12 0 0 47 23 19
2014 National Capital Region 27 38 16 13 5 1 0 66 18 463
2014 Ontario (excluding National Capital Region) 27 39 11 12 11 0 0 65 23 18
2014 Quebec (excluding National Capital Region) 25 46 13 8 8 0 0 71 17 22
2014 British Columbia 25 34 33 0 8 0 0 59 8 12
2014 New Brunswick 56 28 16 0 0 0 0 84 0 11

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 29 24 20 12 9 5 0 56 22 378
2018 Ontario (excluding National Capital Region) 26 6 25 13 24 6 0 34 39 16
2018 Quebec (excluding National Capital Region) 20 27 20 30 4 0 0 47 33 25
2017 National Capital Region 24 30 14 19 8 5 1 57 28 326
2017 Ontario (excluding National Capital Region) 22 14 23 14 27 0 0 36 41 14
2017 Quebec (excluding National Capital Region) 26 8 10 16 32 0 8 37 52 19
2014 National Capital Region 24 27 19 12 12 6 1 55 25 463
2014 Ontario (excluding National Capital Region) 28 16 16 17 11 6 5 49 32 18
2014 Quebec (excluding National Capital Region) 29 30 25 0 8 8 0 64 9 22
2014 British Columbia 25 16 34 16 8 0 0 41 25 12
2014 New Brunswick 46 19 17 8 0 9 0 72 9 11
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 50 28 11 5 2 2 1 81 7 379
2018 Ontario (excluding National Capital Region) 44 26 10 0 20 0 0 70 20 16
2018 Quebec (excluding National Capital Region) 35 45 12 4 4 0 0 80 8 25
2017 National Capital Region 50 30 11 6 2 1 1 81 8 326
2017 Ontario (excluding National Capital Region) 29 28 29 0 7 7 0 61 8 14
2017 Quebec (excluding National Capital Region) 43 27 10 5 5 10 0 78 11 19
2014 National Capital Region 50 31 9 4 3 3 0 83 7 463
2014 Ontario (excluding National Capital Region) 43 46 0 0 11 0 0 89 11 18
2014 Quebec (excluding National Capital Region) 37 43 4 8 8 0 0 80 16 22
2014 British Columbia 42 17 25 0 16 0 0 59 16 12
2014 New Brunswick 56 27 17 0 0 0 0 83 0 11

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 50 29 13 6 1 1 0 79 8 378
2018 Ontario (excluding National Capital Region) 51 19 10 14 6 0 0 70 20 16
2018 Quebec (excluding National Capital Region) 38 49 4 4 4 0 0 87 8 25
2017 National Capital Region 46 33 10 8 3 0 0 80 10 326
2017 Ontario (excluding National Capital Region) 39 39 15 0 0 8 0 84 0 13
2017 Quebec (excluding National Capital Region) 43 25 0 17 5 5 5 76 24 19
2014 National Capital Region 50 30 9 6 4 1 0 80 11 463
2014 Ontario (excluding National Capital Region) 38 33 6 12 11 0 0 71 23 18
2014 Quebec (excluding National Capital Region) 42 24 21 5 8 0 0 66 13 22
2014 British Columbia 42 26 8 15 8 0 0 68 23 12
2014 New Brunswick 46 45 9 0 0 0 0 91 0 11

Question 26. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 53 27 9 5 5 1 0 81 10 378
2018 Ontario (excluding National Capital Region) 53 17 5 0 25 0 0 70 25 16
2018 Quebec (excluding National Capital Region) 42 24 22 4 8 0 0 66 12 25
2017 National Capital Region 55 24 10 7 3 1 0 81 10 324
2017 Ontario (excluding National Capital Region) 38 14 28 7 7 7 0 56 15 14
2017 Quebec (excluding National Capital Region) 53 36 0 5 5 0 0 90 10 19
2014 National Capital Region 56 28 7 4 4 1 0 85 8 463
2014 Ontario (excluding National Capital Region) 42 40 6 0 11 0 0 83 11 18
2014 Quebec (excluding National Capital Region) 54 20 17 5 0 0 4 77 5 22
2014 British Columbia 33 26 25 0 16 0 0 59 16 12
2014 New Brunswick 65 35 0 0 0 0 0 100 0 11

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 25 36 20 9 4 6 0 65 13 383
2018 Ontario (excluding National Capital Region) 26 12 36 0 25 0 0 39 25 16
2018 Quebec (excluding National Capital Region) 31 39 8 13 4 5 0 74 18 25
2017 National Capital Region 28 39 13 9 5 5 0 71 15 326
2017 Ontario (excluding National Capital Region) 15 29 21 7 21 7 0 48 30 14
2017 Quebec (excluding National Capital Region) 15 23 28 18 5 10 0 43 26 19
2014 National Capital Region 31 34 16 7 5 6 0 70 13 463
2014 Ontario (excluding National Capital Region) 22 33 6 6 23 11 0 61 32 18
2014 Quebec (excluding National Capital Region) 30 37 8 5 5 16 0 80 11 22
2014 British Columbia 17 25 25 17 8 7 0 45 28 12
2014 New Brunswick 38 26 27 9 0 0 0 64 9 11

Question 30. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 22 36 20 14 5 3 0 59 20 381
2018 Ontario (excluding National Capital Region) 12 27 30 6 25 0 0 39 31 16
2018 Quebec (excluding National Capital Region) 17 54 9 16 4 0 0 71 20 24
2017 National Capital Region 21 37 17 14 9 3 0 60 23 326
2017 Ontario (excluding National Capital Region) 15 21 16 14 28 7 0 39 44 14
2017 Quebec (excluding National Capital Region) 18 19 15 33 10 0 5 39 45 19
2014 National Capital Region 28 33 18 12 6 3 0 63 18 463
2014 Ontario (excluding National Capital Region) 11 44 6 17 17 5 0 58 36 18
2014 Quebec (excluding National Capital Region) 16 47 16 5 12 4 0 66 18 22
2014 British Columbia 17 25 16 16 26 0 0 41 42 12
2014 New Brunswick 38 18 8 27 9 0 0 56 36 11

Question 31. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 16 31 24 17 7 5 0 50 25 380
2018 Ontario (excluding National Capital Region) 7 31 37 8 18 0 0 37 25 16
2018 Quebec (excluding National Capital Region) 20 30 34 12 4 0 0 50 16 25
2017 National Capital Region 14 27 25 17 12 5 0 44 30 326
2017 Ontario (excluding National Capital Region) 15 21 14 29 14 7 0 39 47 14
2017 Quebec (excluding National Capital Region) 23 8 16 38 16 0 0 31 54 19
2014 National Capital Region 18 33 22 14 8 4 0 54 23 463
2014 Ontario (excluding National Capital Region) 6 22 28 11 11 22 0 35 29 18
2014 Quebec (excluding National Capital Region) 8 43 24 8 12 4 0 54 22 22
2014 British Columbia 17 25 9 23 26 0 0 41 50 12
2014 New Brunswick 30 18 26 27 0 0 0 48 27 11

Question 32. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 16 33 23 17 7 3 0 51 25 382
2018 Ontario (excluding National Capital Region) 19 20 18 25 18 0 0 39 43 16
2018 Quebec (excluding National Capital Region) 25 35 24 12 4 0 0 60 16 24
2017 National Capital Region 15 36 21 13 11 4 0 53 25 325
2017 Ontario (excluding National Capital Region) 15 28 14 21 14 9 0 47 38 14
2017 Quebec (excluding National Capital Region) 28 9 5 48 5 5 0 39 56 19
2014 National Capital Region 22 33 16 18 10 3 0 56 28 463
2014 Ontario (excluding National Capital Region) 16 50 6 17 11 0 0 65 29 18
2014 Quebec (excluding National Capital Region) 13 36 21 13 12 0 4 51 27 22
2014 British Columbia 17 8 16 34 17 7 0 27 55 12
2014 New Brunswick 10 46 26 19 0 0 0 56 19 11
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 39 34 13 9 4 0 1 73 13 381
2018 Ontario (excluding National Capital Region) 20 37 7 12 25 0 0 56 37 16
2018 Quebec (excluding National Capital Region) 30 45 13 4 8 0 0 75 12 25
2017 National Capital Region 37 38 11 9 5 0 0 75 14 326
2017 Ontario (excluding National Capital Region) 29 0 29 34 7 0 0 29 41 14
2017 Quebec (excluding National Capital Region) 26 22 22 21 10 0 0 47 31 19
2014 National Capital Region 33 36 12 8 9 1 0 70 18 463
2014 Ontario (excluding National Capital Region) 27 50 6 0 17 0 0 77 17 18
2014 Quebec (excluding National Capital Region) 28 43 4 17 8 0 0 71 25 22
2014 British Columbia 43 41 0 7 8 0 0 84 16 12
2014 New Brunswick 46 28 8 9 9 0 0 73 19 11

Question 7. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 29 39 14 12 7 0 0 68 18 383
2018 Ontario (excluding National Capital Region) 22 54 0 7 17 0 0 76 24 16
2018 Quebec (excluding National Capital Region) 15 37 24 12 12 0 0 52 24 25
2017 National Capital Region 30 40 11 15 4 0 0 69 19 325
2017 Ontario (excluding National Capital Region) 22 50 7 14 7 0 0 72 21 14
2017 Quebec (excluding National Capital Region) 33 22 13 21 10 0 0 55 32 19

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 18 26 20 12 7 15 3 53 23 383
2018 Ontario (excluding National Capital Region) 12 6 31 12 25 14 0 21 43 16
2018 Quebec (excluding National Capital Region) 20 27 21 21 4 7 0 51 27 25
2017 National Capital Region 16 26 16 17 7 16 3 51 30 324
2017 Ontario (excluding National Capital Region) 7 15 28 21 21 9 0 24 45 14
2017 Quebec (excluding National Capital Region) 15 14 15 28 5 23 0 38 43 19
2014 National Capital Region 16 24 17 14 11 13 5 48 30 462
2014 Ontario (excluding National Capital Region) 17 22 16 11 16 17 0 47 33 18
2014 Quebec (excluding National Capital Region) 17 13 21 12 8 28 0 43 29 22
2014 British Columbia 8 17 16 34 8 16 0 30 50 12
2014 New Brunswick 28 16 28 19 9 0 0 45 28 11

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 46 34 8 8 3 1 1 81 11 380
2018 Ontario (excluding National Capital Region) 42 28 5 0 18 8 0 76 19 16
2018 Quebec (excluding National Capital Region) 30 40 18 8 4 0 0 70 12 25
2017 National Capital Region 45 31 12 7 3 1 1 77 10 326
2017 Ontario (excluding National Capital Region) 29 34 16 7 14 0 0 63 21 14
2017 Quebec (excluding National Capital Region) 36 28 16 10 5 0 5 67 16 19
2014 National Capital Region 44 36 8 5 6 1 1 81 11 463
2014 Ontario (excluding National Capital Region) 34 37 6 12 11 0 0 70 23 17
2014 Quebec (excluding National Capital Region) 46 28 13 4 8 0 0 75 12 22
2014 British Columbia 33 35 16 7 8 0 0 68 16 12
2014 New Brunswick 56 18 0 27 0 0 0 73 27 11

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 31 30 13 5 3 5 13 74 10 120
2017 National Capital Region 40 29 7 5 5 6 8 80 12 97
2014 National Capital Region 31 34 12 11 3 2 8 71 15 128

Job fit and development

Question 1. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 34 43 8 10 4 0 1 78 14 384
2018 Ontario (excluding National Capital Region) 14 49 8 23 6 0 0 63 29 16
2018 Quebec (excluding National Capital Region) 11 51 26 8 4 0 0 62 12 25
2017 National Capital Region 34 40 14 7 5 0 1 74 11 324
2017 Ontario (excluding National Capital Region) 38 14 21 20 7 0 0 52 27 14
2017 Quebec (excluding National Capital Region) 27 28 17 24 5 0 0 54 29 19
2014 National Capital Region 32 41 12 10 3 0 0 74 14 463
2014 Ontario (excluding National Capital Region) 39 22 17 11 6 0 5 64 18 18
2014 Quebec (excluding National Capital Region) 25 45 26 5 0 0 0 70 5 22
2014 British Columbia 8 42 9 41 0 0 0 50 41 12
2014 New Brunswick 37 36 18 9 0 0 0 73 9 11

Question 2. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 45 36 10 7 2 0 0 81 9 383
2018 Ontario (excluding National Capital Region) 26 50 7 7 12 0 0 75 18 16
2018 Quebec (excluding National Capital Region) 16 44 13 13 15 0 0 59 27 25
2017 National Capital Region 45 38 9 5 2 0 0 83 8 325
2017 Ontario (excluding National Capital Region) 58 28 7 0 7 0 0 86 7 14
2017 Quebec (excluding National Capital Region) 27 34 0 28 10 0 0 61 39 19
2014 National Capital Region 43 35 11 7 4 0 0 78 11 463
2014 Ontario (excluding National Capital Region) 66 17 0 6 11 0 0 83 17 18
2014 Quebec (excluding National Capital Region) 46 49 4 0 0 0 0 96 0 22
2014 British Columbia 18 53 10 10 9 0 0 71 19 11
2014 New Brunswick 65 8 8 19 0 0 0 73 19 11

Question 3. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 49 38 7 5 1 0 0 86 7 382
2018 Ontario (excluding National Capital Region) 39 23 8 12 18 0 0 62 30 16
2018 Quebec (excluding National Capital Region) 18 46 15 5 17 0 0 63 22 23
2017 National Capital Region 52 33 7 6 2 0 0 85 8 325
2017 Ontario (excluding National Capital Region) 59 27 7 0 7 0 0 86 7 14
2017 Quebec (excluding National Capital Region) 27 30 10 18 15 0 0 57 33 19
2014 National Capital Region 48 33 9 7 4 0 0 80 11 462
2014 Ontario (excluding National Capital Region) 72 11 0 6 11 0 0 83 17 18
2014 Quebec (excluding National Capital Region) 42 38 16 4 0 0 0 80 4 22
2014 British Columbia 25 50 16 0 8 0 0 75 8 12
2014 New Brunswick 73 8 9 9 0 0 0 81 9 11

Question 37. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 20 36 22 11 6 5 0 59 18 384
2018 Ontario (excluding National Capital Region) 12 20 16 18 25 0 8 35 47 16
2018 Quebec (excluding National Capital Region) 24 38 17 9 13 0 0 62 22 25
2017 National Capital Region 31 36 16 9 5 4 0 70 14 324
2017 Ontario (excluding National Capital Region) 9 21 28 27 7 9 0 32 37 14
2017 Quebec (excluding National Capital Region) 35 24 0 26 10 5 0 62 38 19
2014 National Capital Region 26 37 18 10 6 3 0 65 17 463
2014 Ontario (excluding National Capital Region) 29 32 6 6 11 16 0 73 20 18
2014 Quebec (excluding National Capital Region) 8 47 29 8 4 4 0 58 13 22
2014 British Columbia 8 26 25 24 8 8 0 38 35 12
2014 New Brunswick 45 46 9 0 0 0 0 91 0 11

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 17 26 23 15 13 4 3 45 30 384
2018 Ontario (excluding National Capital Region) 7 12 26 13 34 0 8 20 52 15
2018 Quebec (excluding National Capital Region) 8 39 15 27 8 0 4 49 36 25
2017 National Capital Region 18 25 16 15 16 4 6 48 34 325
2017 Ontario (excluding National Capital Region) 9 0 7 34 42 9 0 9 83 14
2017 Quebec (excluding National Capital Region) 5 19 0 46 22 0 8 26 74 19
2014 National Capital Region 14 20 16 20 22 4 5 37 46 463
2014 Ontario (excluding National Capital Region) 11 27 11 17 17 6 11 46 40 18
2014 Quebec (excluding National Capital Region) 8 25 5 17 12 18 16 49 44 22
2014 British Columbia 8 8 8 25 41 0 8 18 73 12
2014 New Brunswick 0 36 27 29 8 0 0 36 37 11

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 35 38 14 9 4 0 0 73 13 383
2018 Ontario (excluding National Capital Region) 33 41 0 8 17 0 0 75 25 16
2018 Quebec (excluding National Capital Region) 20 32 17 27 4 0 0 52 31 25
2017 National Capital Region 37 39 11 9 4 0 0 76 13 326
2017 Ontario (excluding National Capital Region) 51 7 21 14 7 0 0 58 21 14
2017 Quebec (excluding National Capital Region) 21 28 16 29 6 0 0 50 34 18
2014 National Capital Region 29 42 13 10 6 0 0 72 15 463
2014 Ontario (excluding National Capital Region) 38 28 11 0 23 0 0 66 23 18
2014 Quebec (excluding National Capital Region) 29 37 8 9 8 0 9 72 19 22
2014 British Columbia 26 34 8 24 8 0 0 59 32 12
2014 New Brunswick 45 46 0 9 0 0 0 91 9 11

Question 12. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 41 35 12 7 4 0 0 77 11 381
2018 Ontario (excluding National Capital Region) 38 37 0 0 25 0 0 75 25 16
2018 Quebec (excluding National Capital Region) 26 44 4 18 8 0 0 71 26 25
2017 National Capital Region 44 32 12 7 5 0 0 76 12 326
2017 Ontario (excluding National Capital Region) 36 21 16 14 14 0 0 57 28 14
2017 Quebec (excluding National Capital Region) 15 43 15 27 0 0 0 58 27 19
2014 National Capital Region 37 34 16 8 4 0 0 72 12 463
2014 Ontario (excluding National Capital Region) 43 18 22 6 11 0 0 61 17 18
2014 Quebec (excluding National Capital Region) 28 42 22 0 8 0 0 70 8 22
2014 British Columbia 26 34 16 25 0 0 0 59 25 12
2014 New Brunswick 64 27 9 0 0 0 0 91 0 11

Question 13. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 36 38 12 10 3 0 0 75 13 381
2018 Ontario (excluding National Capital Region) 28 25 26 8 13 0 0 53 21 15
2018 Quebec (excluding National Capital Region) 23 39 27 0 12 0 0 61 12 25
2017 National Capital Region 39 35 14 9 4 0 0 74 13 326
2017 Ontario (excluding National Capital Region) 29 27 16 21 7 0 0 57 28 14
2017 Quebec (excluding National Capital Region) 39 21 15 20 5 0 0 60 25 19
2014 National Capital Region 36 37 13 9 5 0 0 73 13 463
2014 Ontario (excluding National Capital Region) 32 40 16 6 6 0 0 72 11 18
2014 Quebec (excluding National Capital Region) 17 54 21 0 8 0 0 71 8 22
2014 British Columbia 26 33 7 25 9 0 0 59 34 12
2014 New Brunswick 39 35 16 9 0 0 0 74 9 11

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 28 39 18 9 2 4 0 69 12 385
2018 Ontario (excluding National Capital Region) 29 25 25 15 7 0 0 54 21 15
2018 Quebec (excluding National Capital Region) 23 35 17 8 8 9 0 63 18 25
2017 National Capital Region 26 37 21 7 5 3 1 65 13 325
2017 Ontario (excluding National Capital Region) 15 34 14 23 14 0 0 50 37 14
2017 Quebec (excluding National Capital Region) 24 21 30 20 0 5 0 47 21 19

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 51 33 9 3 3 0 0 84 6 384
2018 Ontario (excluding National Capital Region) 32 26 5 20 17 0 0 58 38 16
2018 Quebec (excluding National Capital Region) 39 37 9 4 12 0 0 76 15 25
2017 National Capital Region 50 32 7 6 4 0 1 83 10 324
2017 Ontario (excluding National Capital Region) 45 14 14 14 14 0 0 58 28 14
2017 Quebec (excluding National Capital Region) 48 32 15 5 0 0 0 80 5 19
2014 National Capital Region 46 33 9 7 4 0 1 80 11 463
2014 Ontario (excluding National Capital Region) 55 28 0 0 17 0 0 83 17 18
2014 Quebec (excluding National Capital Region) 54 33 4 0 8 0 0 88 8 22
2014 British Columbia 44 41 7 0 8 0 0 84 8 12
2014 New Brunswick 73 9 0 17 0 0 0 83 17 11

Question 15. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 41 32 16 8 4 0 0 73 12 384
2018 Ontario (excluding National Capital Region) 47 10 29 14 0 0 0 57 14 16
2018 Quebec (excluding National Capital Region) 52 25 15 4 4 0 0 77 8 25
2017 National Capital Region 36 39 17 6 3 0 0 75 8 326
2017 Ontario (excluding National Capital Region) 7 50 28 16 0 0 0 57 16 14
2017 Quebec (excluding National Capital Region) 61 31 5 0 4 0 0 91 4 19
2014 National Capital Region 38 37 16 8 2 0 0 75 10 463
2014 Ontario (excluding National Capital Region) 29 42 6 17 0 0 5 76 18 17
2014 Quebec (excluding National Capital Region) 34 41 18 8 0 0 0 74 8 22
2014 British Columbia 34 25 33 0 8 0 0 59 8 12
2014 New Brunswick 55 37 0 8 0 0 0 92 8 11

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2018 National Capital Region 38 28 35 384
2018 Ontario (excluding National Capital Region) 50 14 36 16
2018 Quebec (excluding National Capital Region) 45 23 31 25
2017 National Capital Region 42 29 30 326
2017 Ontario (excluding National Capital Region) 21 29 50 14
2017 Quebec (excluding National Capital Region) 51 29 20 19
2014 National Capital Region 38 25 37 463
2014 Ontario (excluding National Capital Region) 28 21 51 18
2014 Quebec (excluding National Capital Region) 25 46 29 22
2014 British Columbia 51 26 24 12
2014 New Brunswick 17 36 47 11

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2018 National Capital Region 14 15 55 4 9 3 145
2018 Quebec (excluding National Capital Region) 0 8 63 0 21 8 11
2017 National Capital Region 11 12 52 5 12 8 135
2014 National Capital Region 10 20 51 5 9999 14 176
Top of Page

Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 44 44 6 4 2 0 0 88 5 382
2018 Ontario (excluding National Capital Region) 48 33 0 8 12 0 0 81 19 16
2018 Quebec (excluding National Capital Region) 31 43 8 17 0 0 0 75 17 25
2017 National Capital Region 43 39 9 6 3 1 0 82 9 326
2017 Ontario (excluding National Capital Region) 42 35 22 0 0 0 0 78 0 14
2017 Quebec (excluding National Capital Region) 33 22 25 15 5 0 0 55 20 19
2014 National Capital Region 47 37 8 4 4 0 0 84 8 463
2014 Ontario (excluding National Capital Region) 61 28 6 0 6 0 0 89 6 18
2014 Quebec (excluding National Capital Region) 43 33 7 9 4 4 0 79 13 22
2014 British Columbia 43 32 9 7 8 0 0 75 16 12
2014 New Brunswick 47 35 17 0 0 0 0 83 0 11

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 21 43 16 15 3 1 0 65 19 384
2018 Ontario (excluding National Capital Region) 25 49 20 0 6 0 0 74 6 16
2018 Quebec (excluding National Capital Region) 31 32 21 12 4 0 0 63 16 25
2017 National Capital Region 24 41 17 9 7 1 0 66 16 325
2017 Ontario (excluding National Capital Region) 15 50 28 0 7 0 0 65 7 14
2017 Quebec (excluding National Capital Region) 15 32 17 26 10 0 0 47 37 19
2014 National Capital Region 34 44 13 6 2 1 0 79 8 462
2014 Ontario (excluding National Capital Region) 26 51 6 12 6 0 0 77 17 18
2014 Quebec (excluding National Capital Region) 13 38 24 17 5 4 0 53 22 22
2014 British Columbia 17 40 27 0 16 0 0 57 16 12
2014 New Brunswick 28 37 0 35 0 0 0 65 35 11

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 14 32 35 14 4 1 1 18 47 383
2018 Ontario (excluding National Capital Region) 24 18 20 25 8 5 0 35 45 16
2018 Quebec (excluding National Capital Region) 16 26 34 7 8 5 4 17 46 25
2017 National Capital Region 16 32 30 15 4 1 2 19 49 325
2017 Ontario (excluding National Capital Region) 21 7 58 7 7 0 0 14 28 14
2017 Quebec (excluding National Capital Region) 33 17 27 0 18 0 5 19 53 19
2014 National Capital Region 13 35 31 13 6 1 2 19 49 463
2014 Ontario (excluding National Capital Region) 11 11 34 28 16 0 0 44 22 18
2014 Quebec (excluding National Capital Region) 26 36 25 9 4 0 0 13 62 22
2014 British Columbia 17 16 41 17 8 0 0 26 33 12
2014 New Brunswick 8 52 9 20 10 0 0 30 61 11

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 17 28 31 14 7 2 1 21 47 382
2018 Ontario (excluding National Capital Region) 25 52 5 19 0 0 0 19 77 16
2018 Quebec (excluding National Capital Region) 21 23 27 4 20 5 0 25 46 25
2017 National Capital Region 23 25 29 14 7 1 2 21 49 325
2017 Ontario (excluding National Capital Region) 41 21 37 0 0 0 0 0 63 14
2017 Quebec (excluding National Capital Region) 45 16 15 8 16 0 0 23 62 19
2014 National Capital Region 14 25 32 16 7 3 3 24 42 462
2014 Ontario (excluding National Capital Region) 17 23 21 11 28 0 0 39 40 18
2014 Quebec (excluding National Capital Region) 25 17 45 8 4 0 0 12 42 22
2014 British Columbia 17 25 40 0 17 0 0 17 43 12
2014 New Brunswick 28 34 18 10 10 0 0 20 62 11

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 26 29 26 10 5 2 2 16 57 383
2018 Ontario (excluding National Capital Region) 24 30 39 7 0 0 0 7 54 16
2018 Quebec (excluding National Capital Region) 20 36 40 0 4 0 0 4 56 25
2017 National Capital Region 24 28 27 12 5 1 3 17 54 325
2017 Ontario (excluding National Capital Region) 41 31 28 0 0 0 0 0 72 14
2017 Quebec (excluding National Capital Region) 40 21 10 8 10 5 5 20 69 19
2014 National Capital Region 29 29 24 11 4 2 2 15 60 462
2014 Ontario (excluding National Capital Region) 35 21 17 16 11 0 0 27 56 18
2014 Quebec (excluding National Capital Region) 33 32 13 21 0 0 0 21 66 22
2014 British Columbia 51 25 0 8 8 7 0 18 82 12
2014 New Brunswick 19 36 27 18 0 0 0 18 54 11

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 11 21 31 27 9 1 1 37 32 384
2018 Ontario (excluding National Capital Region) 6 18 34 27 16 0 0 42 24 16
2018 Quebec (excluding National Capital Region) 12 15 33 24 16 0 0 40 27 25
2017 National Capital Region 13 22 32 23 8 0 2 32 35 325
2017 Ontario (excluding National Capital Region) 7 28 43 7 9 7 0 17 37 14
2017 Quebec (excluding National Capital Region) 30 5 21 16 23 0 5 41 37 19
2014 National Capital Region 11 18 37 22 9 1 2 32 30 461
2014 Ontario (excluding National Capital Region) 11 12 22 44 11 0 0 55 23 18
2014 Quebec (excluding National Capital Region) 17 4 45 17 4 12 0 25 24 22
2014 British Columbia 17 16 41 8 17 0 0 25 34 12
2014 New Brunswick 9 9 34 28 19 0 0 47 19 11

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 14 28 25 21 8 2 2 30 44 381
2018 Ontario (excluding National Capital Region) 26 23 28 14 8 0 0 22 49 16
2018 Quebec (excluding National Capital Region) 12 19 28 30 12 0 0 41 31 25
2017 National Capital Region 19 24 28 14 8 2 5 24 46 324
2017 Ontario (excluding National Capital Region) 27 14 45 14 0 0 0 14 41 14
2017 Quebec (excluding National Capital Region) 44 23 12 11 10 0 0 21 67 19
2014 National Capital Region 21 26 26 16 6 2 3 23 49 462
2014 Ontario (excluding National Capital Region) 11 28 33 17 6 0 5 24 41 18
2014 Quebec (excluding National Capital Region) 38 29 9 17 4 0 4 22 69 22
2014 British Columbia 50 16 17 0 17 0 0 17 66 12
2014 New Brunswick 27 35 38 0 0 0 0 0 62 11

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 17 26 26 16 9 4 2 27 45 383
2018 Ontario (excluding National Capital Region) 35 24 22 7 13 0 0 20 58 16
2018 Quebec (excluding National Capital Region) 19 35 12 17 4 8 5 24 62 25
2017 National Capital Region 21 27 25 15 6 3 3 23 51 325
2017 Ontario (excluding National Capital Region) 35 21 29 15 0 0 0 15 56 14
2017 Quebec (excluding National Capital Region) 44 22 18 5 5 5 0 11 70 19
2014 National Capital Region 13 20 26 24 9 3 4 36 36 463
2014 Ontario (excluding National Capital Region) 18 6 30 24 17 5 0 44 25 17
2014 Quebec (excluding National Capital Region) 26 40 9 21 0 4 0 22 69 22
2014 British Columbia 35 0 41 16 0 0 8 17 38 12
2014 New Brunswick 9 19 36 36 0 0 0 36 28 11

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 19 28 30 15 4 3 1 20 49 384
2018 Ontario (excluding National Capital Region) 24 26 33 18 0 0 0 18 50 16
2018 Quebec (excluding National Capital Region) 16 17 30 20 12 5 0 34 34 24
2017 National Capital Region 20 23 32 14 8 3 2 22 44 323
2017 Ontario (excluding National Capital Region) 48 23 23 7 0 0 0 7 71 14
2017 Quebec (excluding National Capital Region) 35 22 28 5 10 0 0 15 57 19
2014 National Capital Region 18 28 31 11 6 3 3 18 49 463
2014 Ontario (excluding National Capital Region) 29 22 28 16 6 0 0 22 50 18
2014 Quebec (excluding National Capital Region) 29 25 33 4 4 4 0 9 57 22
2014 British Columbia 56 8 27 0 0 0 9 0 70 11
2014 New Brunswick 19 26 37 8 10 0 0 18 45 11

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 50 31 8 6 4 1 0 82 10 380
2018 Ontario (excluding National Capital Region) 19 24 18 12 20 8 0 46 34 16
2018 Quebec (excluding National Capital Region) 46 33 9 8 4 0 0 79 12 25
2017 National Capital Region 55 25 8 9 2 0 1 80 11 326
2017 Ontario (excluding National Capital Region) 36 7 7 7 34 0 9 47 45 14
2017 Quebec (excluding National Capital Region) 60 30 0 10 0 0 0 90 10 19
2014 National Capital Region 52 27 8 6 6 0 0 80 12 462
2014 Ontario (excluding National Capital Region) 44 28 0 12 11 5 0 76 24 18
2014 Quebec (excluding National Capital Region) 59 33 0 0 8 0 0 92 8 22
2014 British Columbia 26 58 8 7 0 0 0 84 7 12
2014 New Brunswick 71 19 9 0 0 0 0 91 0 11

Question 20. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 53 35 5 4 2 0 0 89 6 383
2018 Ontario (excluding National Capital Region) 33 17 15 0 35 0 0 50 35 15
2018 Quebec (excluding National Capital Region) 50 29 10 4 8 0 0 79 12 25
2017 National Capital Region 54 35 6 3 2 0 0 88 6 326
2017 Ontario (excluding National Capital Region) 36 22 14 0 28 0 0 59 28 14
2017 Quebec (excluding National Capital Region) 58 30 6 5 0 0 0 88 5 19
2014 National Capital Region 52 34 7 5 2 0 0 85 8 461
2014 Ontario (excluding National Capital Region) 49 34 11 0 6 0 0 84 6 18
2014 Quebec (excluding National Capital Region) 67 20 8 0 5 0 0 87 5 22
2014 British Columbia 35 49 8 8 0 0 0 83 8 12
2014 New Brunswick 45 46 9 0 0 0 0 91 0 11

Question 21. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 48 35 10 4 2 1 0 85 6 383
2018 Ontario (excluding National Capital Region) 24 17 31 0 22 6 0 44 23 16
2018 Quebec (excluding National Capital Region) 47 37 9 0 8 0 0 83 8 25

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 42 38 11 4 1 4 0 83 5 378
2018 Ontario (excluding National Capital Region) 35 37 8 14 6 0 0 72 20 16
2018 Quebec (excluding National Capital Region) 39 35 9 9 4 4 0 77 14 25
2017 National Capital Region 44 39 9 3 1 3 0 86 4 325
2017 Ontario (excluding National Capital Region) 36 21 27 0 0 16 0 68 0 14
2017 Quebec (excluding National Capital Region) 26 40 17 5 0 13 0 75 5 19
2014 National Capital Region 42 34 12 2 2 8 0 83 4 463
2014 Ontario (excluding National Capital Region) 39 39 17 0 0 5 0 82 0 18
2014 Quebec (excluding National Capital Region) 40 43 8 0 0 9 0 91 0 21
2014 British Columbia 34 50 0 8 8 0 0 83 17 12
2014 New Brunswick 73 0 9 0 0 17 0 89 0 11

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 43 40 10 4 1 3 0 85 5 378
2018 Ontario (excluding National Capital Region) 35 37 8 6 14 0 0 72 20 16
2018 Quebec (excluding National Capital Region) 50 32 10 0 4 4 0 86 4 25
2017 National Capital Region 45 39 8 5 2 1 0 85 7 326
2017 Ontario (excluding National Capital Region) 29 21 29 20 0 0 0 50 20 14
2017 Quebec (excluding National Capital Region) 29 55 5 6 5 0 0 83 12 19
2014 National Capital Region 44 39 9 3 2 3 0 86 5 463
2014 Ontario (excluding National Capital Region) 42 29 12 12 6 0 0 71 17 18
2014 Quebec (excluding National Capital Region) 39 53 0 0 4 4 0 96 4 22
2014 British Columbia 35 32 16 8 8 0 0 67 17 12
2014 New Brunswick 81 9 9 0 0 0 0 91 0 11

Question 42. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 49 36 10 3 2 0 0 85 5 379
2018 Ontario (excluding National Capital Region) 38 28 14 6 14 0 0 66 20 16
2018 Quebec (excluding National Capital Region) 51 28 13 4 4 0 0 79 8 25
2017 National Capital Region 48 37 8 4 2 0 0 85 6 326
2017 Ontario (excluding National Capital Region) 52 21 13 7 7 0 0 73 14 14
2017 Quebec (excluding National Capital Region) 43 35 5 17 0 0 0 79 17 19
2014 National Capital Region 50 36 9 3 2 0 0 86 5 463
2014 Ontario (excluding National Capital Region) 60 23 12 0 6 0 0 83 6 18
2014 Quebec (excluding National Capital Region) 58 34 0 4 5 0 0 92 8 22
2014 British Columbia 34 50 7 0 8 0 0 84 8 12
2014 New Brunswick 81 19 0 0 0 0 0 100 0 11

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 27 34 17 6 6 5 5 68 13 383
2018 Ontario (excluding National Capital Region) 13 23 19 6 31 8 0 39 40 16
2018 Quebec (excluding National Capital Region) 44 25 20 4 8 0 0 69 12 25
2017 National Capital Region 36 29 14 12 4 3 3 68 17 326
2017 Ontario (excluding National Capital Region) 21 31 7 7 35 0 0 51 41 14
2017 Quebec (excluding National Capital Region) 49 24 5 5 12 0 5 77 18 19
2014 National Capital Region 36 28 13 8 7 3 5 69 17 463
2014 Ontario (excluding National Capital Region) 33 34 6 11 11 0 5 71 23 18
2014 Quebec (excluding National Capital Region) 43 25 15 0 8 0 8 74 9 22
2014 British Columbia 25 26 17 24 0 7 0 55 26 12
2014 New Brunswick 45 38 8 9 0 0 0 83 9 11

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 35 35 15 8 2 5 0 74 11 383
2018 Ontario (excluding National Capital Region) 39 34 14 14 0 0 0 73 14 16
2018 Quebec (excluding National Capital Region) 27 28 20 17 8 0 0 55 25 25
2017 National Capital Region 38 40 8 6 4 2 1 81 10 325
2017 Ontario (excluding National Capital Region) 31 41 7 7 14 0 0 72 21 14
2017 Quebec (excluding National Capital Region) 43 10 0 25 17 5 0 56 44 19
2014 National Capital Region 48 32 8 6 2 2 1 83 8 462
2014 Ontario (excluding National Capital Region) 33 45 0 11 0 6 5 87 13 18
2014 Quebec (excluding National Capital Region) 25 60 7 4 0 4 0 88 4 22
2014 British Columbia 34 49 8 0 9 0 0 83 9 12
2014 New Brunswick 61 20 9 9 0 0 0 81 9 11

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 28 41 19 7 3 3 0 71 10 385
2018 Ontario (excluding National Capital Region) 26 48 8 6 12 0 0 75 18 16
2018 Quebec (excluding National Capital Region) 25 24 21 21 9 0 0 49 30 24

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 20 19 23 11 9 14 4 47 24 384
2018 Ontario (excluding National Capital Region) 26 18 24 6 26 0 0 44 31 16
2018 Quebec (excluding National Capital Region) 16 30 8 13 16 12 4 55 35 25
2017 National Capital Region 17 25 18 10 12 13 5 51 27 326
2017 Ontario (excluding National Capital Region) 15 21 7 14 34 9 0 40 53 14
2017 Quebec (excluding National Capital Region) 0 18 10 37 12 24 0 24 63 19
2014 National Capital Region 20 20 21 14 12 11 3 46 29 463
2014 Ontario (excluding National Capital Region) 22 11 16 6 35 6 5 36 45 18
2014 Quebec (excluding National Capital Region) 4 33 4 9 8 24 17 63 29 22
2014 British Columbia 16 26 18 7 17 7 8 49 29 12
2014 New Brunswick 18 26 18 19 9 10 0 50 31 11

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 National Capital Region 14 86 383
2018 Ontario (excluding National Capital Region) 31 69 16
2018 Quebec (excluding National Capital Region) 25 75 25

Question 49a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2018 National Capital Region 36 56

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic
(%)
Total responses
2018 National Capital Region 69 56

Question 49c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic
(%)
Total responses
2018 National Capital Region 13 56

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2018 National Capital Region 0 56

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2018 National Capital Region 0 56

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic
(%)
Total responses
2018 National Capital Region 27 56

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic
(%)
Total responses
2018 National Capital Region 48 56

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2018 National Capital Region 40 56

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic
(%)
Total responses
2018 National Capital Region 53 56

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources

Survey year Demographic
(%)
Total responses
2018 National Capital Region 42 56

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic
(%)
Total responses
2018 National Capital Region 49 56

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic
(%)
Total responses
2018 National Capital Region 33 56

Question 50j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic
(%)
Total responses
2018 National Capital Region 11 56

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic
(%)
Total responses
2018 National Capital Region 50 56

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting

Survey year Demographic
(%)
Total responses
2018 National Capital Region 14 56

Question 50m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic
(%)
Total responses
2018 National Capital Region 14 56

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2018 National Capital Region 53 56

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2018 National Capital Region 24 56

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2018 National Capital Region 11 56

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)
Total responses
2018 National Capital Region 18 56

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2018 National Capital Region 0 56

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2018 National Capital Region 9 56

Question 51h. What action(s) did you take to address the harassment you experienced? Other

Survey year Demographic
(%)
Total responses
2018 National Capital Region 12 56

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic
(%)
Total responses
2018 National Capital Region 19 56

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic
(%)
Total responses
2018 National Capital Region 10 51

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2018 National Capital Region 12 51

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic
(%)
Total responses
2018 National Capital Region 18 51

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic
(%)
Total responses
2018 National Capital Region 17 51

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic
(%)
Total responses
2018 National Capital Region 23 51

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2018 National Capital Region 17 51

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2018 National Capital Region 48 51

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic
(%)
Total responses
2018 National Capital Region 0 51

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2018 National Capital Region 40 51

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic
(%)
Total responses
2018 National Capital Region 23 51

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 14 16 23 3 4 34 5 49 12 382
2018 Ontario (excluding National Capital Region) 12 17 19 18 19 14 0 34 43 16
2018 Quebec (excluding National Capital Region) 27 18 22 9 8 16 0 54 20 25
2017 National Capital Region 16 15 19 6 5 33 6 51 18 326
2017 Ontario (excluding National Capital Region) 21 22 7 7 34 9 0 47 45 14
2017 Quebec (excluding National Capital Region) 10 13 15 16 11 29 5 35 42 19
2014 National Capital Region 14 17 22 6 4 30 6 49 16 463
2014 Ontario (excluding National Capital Region) 6 27 11 11 23 22 0 42 44 18
2014 Quebec (excluding National Capital Region) 9 21 18 0 8 21 24 54 15 22
2014 British Columbia 26 17 25 16 0 16 0 51 19 12
2014 New Brunswick 9 0 9 9 0 54 18 33 33 11

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 27 38 17 4 3 10 0 72 8 382
2018 Ontario (excluding National Capital Region) 12 32 16 14 12 14 0 51 30 16
2018 Quebec (excluding National Capital Region) 27 35 15 5 4 13 0 72 10 25
2017 National Capital Region 29 35 15 4 3 12 1 74 9 325
2017 Ontario (excluding National Capital Region) 31 8 8 15 29 9 0 43 49 13
2017 Quebec (excluding National Capital Region) 15 28 5 17 6 29 0 61 32 19
2014 National Capital Region 27 34 20 3 3 12 1 70 7 463
2014 Ontario (excluding National Capital Region) 11 32 11 18 11 16 0 52 35 18
2014 Quebec (excluding National Capital Region) 16 41 17 0 8 9 9 70 10 22
2014 British Columbia 34 33 25 0 0 8 0 73 0 12
2014 New Brunswick 37 8 28 0 0 26 0 62 0 11

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 National Capital Region 5 95 380

Question 56a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic
(%)
Total responses
2018 National Capital Region 28 21

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2018 National Capital Region 0 21

Question 57d. Please indicate the type of discrimination you experienced. Religion

Survey year Demographic
(%)
Total responses
2018 National Capital Region 0 21

Question 57e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic
(%)
Total responses
2018 National Capital Region 24 21

Question 57f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic
(%)
Total responses
2018 National Capital Region 29 21

Question 57g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic
(%)
Total responses
2018 National Capital Region 0 21

Question 57i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic
(%)
Total responses
2018 National Capital Region 0 21

Question 57l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic
(%)
Total responses
2018 National Capital Region 24 21

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2018 National Capital Region 0 21

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2018 National Capital Region 34 21

Question 58c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2018 National Capital Region 0 21

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2018 National Capital Region 0 21

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2018 National Capital Region 0 21

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic
(%)
Total responses
2018 National Capital Region 43 21

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.

Survey year Demographic
(%)
Total responses
2018 National Capital Region 0 21

Question 59c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.

Survey year Demographic
(%)
Total responses
2018 National Capital Region 0 21

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.

Survey year Demographic
(%)
Total responses
2018 National Capital Region 0 21

Question 59f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2018 National Capital Region 0 21

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.

Survey year Demographic
(%)
Total responses
2018 National Capital Region 33 21

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2018 National Capital Region 33 21

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2018 National Capital Region 24 21

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2018 National Capital Region 48 21

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.

Survey year Demographic
(%)
Total responses
2018 National Capital Region 0 21

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2018 National Capital Region 53 21

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 15 16 21 2 2 37 7 56 7 380
2018 Ontario (excluding National Capital Region) 12 12 25 6 14 26 6 35 29 16
2018 Quebec (excluding National Capital Region) 27 29 13 5 4 23 0 72 11 25
2017 National Capital Region 17 14 21 2 3 38 4 54 9 326
2017 Ontario (excluding National Capital Region) 22 7 28 0 7 36 0 46 10 14
2017 Quebec (excluding National Capital Region) 10 19 16 5 0 40 10 57 10 19
2014 National Capital Region 16 14 19 2 3 36 10 56 10 463
2014 Ontario (excluding National Capital Region) 11 6 0 5 17 56 6 42 58 18
2014 Quebec (excluding National Capital Region) 17 13 25 0 4 25 16 50 6 22
2014 British Columbia 8 35 16 7 0 25 9 65 11 12
2014 New Brunswick 9 0 9 0 8 55 18 35 31 11

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 28 31 19 2 3 16 1 72 6 382
2018 Ontario (excluding National Capital Region) 19 31 10 14 6 20 0 63 25 16
2018 Quebec (excluding National Capital Region) 27 36 8 5 0 23 0 83 7 25
2017 National Capital Region 34 33 13 3 2 14 1 79 5 326
2017 Ontario (excluding National Capital Region) 29 14 21 0 7 29 0 61 9 14
2017 Quebec (excluding National Capital Region) 11 29 21 0 0 40 0 65 0 19
2014 National Capital Region 31 27 17 2 2 19 2 74 5 463
2014 Ontario (excluding National Capital Region) 27 11 12 0 11 39 0 62 18 18
2014 Quebec (excluding National Capital Region) 25 30 28 0 4 13 0 63 4 22
2014 British Columbia 17 42 32 0 0 8 0 65 0 12
2014 New Brunswick 28 27 9 0 0 36 0 86 0 11
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 64 21 9 1 3 1 0 86 4 378
2018 Ontario (excluding National Capital Region) 58 14 10 0 18 0 0 72 18 16
2018 Quebec (excluding National Capital Region) 55 29 12 4 0 0 0 84 4 25
2017 National Capital Region 60 25 8 4 2 1 0 86 6 326
2017 Ontario (excluding National Capital Region) 50 29 14 7 0 0 0 79 7 14
2017 Quebec (excluding National Capital Region) 53 38 4 0 5 0 0 91 5 19

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 27 41 16 8 3 5 0 71 12 385
2018 Ontario (excluding National Capital Region) 24 38 6 26 0 7 0 66 27 16
2018 Quebec (excluding National Capital Region) 16 39 29 9 4 4 0 57 14 25
2017 National Capital Region 35 39 14 4 4 4 0 77 8 326
2017 Ontario (excluding National Capital Region) 46 54 0 0 0 0 0 100 0 13
2017 Quebec (excluding National Capital Region) 15 31 33 10 12 0 0 46 22 19

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 26 37 15 13 6 2 0 65 19 383
2018 Ontario (excluding National Capital Region) 25 16 22 17 19 0 0 42 37 16
2018 Quebec (excluding National Capital Region) 12 39 29 9 8 4 0 53 17 25
2017 National Capital Region 21 41 14 10 11 2 0 63 22 324
2017 Ontario (excluding National Capital Region) 14 29 7 7 34 9 0 47 45 14
2017 Quebec (excluding National Capital Region) 28 30 13 10 18 0 0 59 28 19

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 24 26 25 12 12 0 1 50 25 383
2018 Ontario (excluding National Capital Region) 13 33 16 13 25 0 0 46 38 16
2018 Quebec (excluding National Capital Region) 20 36 22 4 19 0 0 56 23 25
2017 National Capital Region 26 23 19 11 18 0 3 51 29 325
2017 Ontario (excluding National Capital Region) 14 49 7 14 16 0 0 64 30 14
2017 Quebec (excluding National Capital Region) 15 10 16 14 37 0 8 28 55 19

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 19 28 25 16 11 0 1 48 27 382
2018 Ontario (excluding National Capital Region) 14 34 18 28 6 0 0 48 34 16
2018 Quebec (excluding National Capital Region) 26 27 17 18 12 0 0 53 31 25
2017 National Capital Region 19 25 31 14 9 0 1 44 24 326
2017 Ontario (excluding National Capital Region) 9 28 16 21 27 0 0 36 48 14
2017 Quebec (excluding National Capital Region) 29 20 37 14 0 0 0 49 14 19

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 24 25 25 14 10 0 1 50 25 383
2018 Ontario (excluding National Capital Region) 29 25 23 12 12 0 0 54 23 16
2018 Quebec (excluding National Capital Region) 21 36 23 8 11 0 0 57 20 25
2017 National Capital Region 17 30 27 15 9 0 2 48 24 325
2017 Ontario (excluding National Capital Region) 16 21 29 21 14 0 0 37 34 14
2017 Quebec (excluding National Capital Region) 29 26 10 18 17 0 0 55 35 19

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 22 24 22 17 15 0 1 45 33 381
2018 Ontario (excluding National Capital Region) 7 14 50 22 7 0 0 21 29 16
2018 Quebec (excluding National Capital Region) 24 25 21 15 15 0 0 49 30 25
2017 National Capital Region 14 23 26 19 16 0 2 38 36 326
2017 Ontario (excluding National Capital Region) 0 22 23 35 20 0 0 22 55 14
2017 Quebec (excluding National Capital Region) 27 8 17 25 24 0 0 34 49 19

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 43 27 12 9 3 0 5 74 13 382
2018 Ontario (excluding National Capital Region) 39 20 24 12 0 0 6 62 13 16
2018 Quebec (excluding National Capital Region) 54 12 17 4 0 0 12 76 4 25
2017 National Capital Region 42 24 18 6 2 1 7 72 9 323
2017 Ontario (excluding National Capital Region) 29 14 43 7 0 0 7 46 8 14
2017 Quebec (excluding National Capital Region) 49 32 5 8 0 0 5 86 9 19

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 35 25 22 11 6 0 1 61 17 382
2018 Ontario (excluding National Capital Region) 33 0 31 18 18 0 0 33 36 16
2018 Quebec (excluding National Capital Region) 40 18 13 8 15 5 0 62 24 25
2017 National Capital Region 31 30 19 10 8 0 1 62 18 326
2017 Ontario (excluding National Capital Region) 15 21 29 14 21 0 0 37 35 14
2017 Quebec (excluding National Capital Region) 61 14 16 5 5 0 0 74 10 19

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 23 32 24 15 4 1 1 56 19 383
2018 Ontario (excluding National Capital Region) 15 25 27 8 19 0 6 43 29 15
2018 Quebec (excluding National Capital Region) 24 41 19 12 4 0 0 65 16 25
2017 National Capital Region 29 31 19 13 6 1 1 61 20 325
2017 Ontario (excluding National Capital Region) 31 7 28 35 0 0 0 38 35 14
2017 Quebec (excluding National Capital Region) 27 19 30 18 5 0 0 47 23 19

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 14 32 24 16 12 1 0 47 29 383
2018 Ontario (excluding National Capital Region) 13 29 34 0 25 0 0 41 25 15
2018 Quebec (excluding National Capital Region) 20 49 16 8 7 0 0 69 15 25
2017 National Capital Region 17 26 26 16 13 0 1 44 29 325
2017 Ontario (excluding National Capital Region) 0 52 27 14 7 0 0 52 21 14
2017 Quebec (excluding National Capital Region) 38 5 26 5 25 0 0 43 30 19

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 21 27 24 16 11 0 0 48 27 384
2018 Ontario (excluding National Capital Region) 13 28 40 6 13 0 0 41 19 15
2018 Quebec (excluding National Capital Region) 15 35 17 29 4 0 0 50 33 25
2017 National Capital Region 21 27 20 19 11 0 2 49 31 325
2017 Ontario (excluding National Capital Region) 17 28 27 21 7 0 0 45 28 14
2017 Quebec (excluding National Capital Region) 23 31 20 11 15 0 0 54 26 19

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 33 30 22 10 5 0 0 63 15 382
2018 Ontario (excluding National Capital Region) 7 39 33 7 13 0 0 46 21 14
2018 Quebec (excluding National Capital Region) 24 23 38 11 4 0 0 47 15 25
2017 National Capital Region 31 30 20 9 7 1 2 63 17 324
2017 Ontario (excluding National Capital Region) 0 52 27 14 7 0 0 52 21 14
2017 Quebec (excluding National Capital Region) 39 21 15 5 20 0 0 60 25 19

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 52 27 12 5 4 0 1 80 8 383
2018 Ontario (excluding National Capital Region) 41 26 13 6 15 0 0 66 21 15
2018 Quebec (excluding National Capital Region) 58 17 8 9 8 0 0 75 17 25
2017 National Capital Region 59 19 11 5 4 0 2 79 10 324
2017 Ontario (excluding National Capital Region) 38 42 13 7 0 0 0 80 7 14
2017 Quebec (excluding National Capital Region) 66 25 4 0 5 0 0 91 5 19

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 68 14 7 2 1 0 7 89 4 383
2018 Ontario (excluding National Capital Region) 53 12 20 9 0 0 6 69 10 14
2018 Quebec (excluding National Capital Region) 55 25 4 9 8 0 0 79 16 25

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 70 12 6 4 4 0 4 86 8 381
2018 Ontario (excluding National Capital Region) 48 12 12 0 27 0 0 61 27 15
2018 Quebec (excluding National Capital Region) 70 14 0 4 12 0 0 84 16 25
2017 National Capital Region 74 11 4 3 2 1 5 90 6 326
2017 Ontario (excluding National Capital Region) 51 7 14 14 14 0 0 59 28 14
2017 Quebec (excluding National Capital Region) 84 5 0 6 0 5 0 93 7 19

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 56 26 10 4 2 0 2 84 6 382
2018 Ontario (excluding National Capital Region) 39 20 22 8 11 0 0 59 19 16
2018 Quebec (excluding National Capital Region) 57 24 8 0 12 0 0 81 12 25
2017 National Capital Region 60 22 8 4 1 0 4 86 6 326
2017 Ontario (excluding National Capital Region) 44 35 0 7 14 0 0 79 21 14
2017 Quebec (excluding National Capital Region) 69 15 5 5 0 5 0 89 5 19

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 56 19 12 6 5 0 2 76 11 380
2018 Ontario (excluding National Capital Region) 46 17 12 0 25 0 0 63 25 16
2018 Quebec (excluding National Capital Region) 59 29 0 4 8 0 0 88 12 25
2017 National Capital Region 64 16 8 5 4 0 3 82 9 325
2017 Ontario (excluding National Capital Region) 29 29 27 0 14 0 0 59 14 14
2017 Quebec (excluding National Capital Region) 70 9 10 6 5 0 0 78 12 19

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 54 13 7 1 1 0 23 88 3 381
2018 Ontario (excluding National Capital Region) 60 5 17 0 0 0 19 79 0 16
2018 Quebec (excluding National Capital Region) 66 9 0 5 0 0 20 93 7 24
2017 National Capital Region 61 12 5 1 0 0 20 92 2 325
2017 Ontario (excluding National Capital Region) 29 21 7 16 0 0 28 69 21 14
2017 Quebec (excluding National Capital Region) 70 0 12 4 0 0 15 82 4 19

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 69 15 6 2 0 0 8 91 3 381
2018 Ontario (excluding National Capital Region) 49 41 10 0 0 0 0 90 0 16
2018 Quebec (excluding National Capital Region) 73 9 9 5 0 0 4 86 5 25
2017 National Capital Region 72 15 3 0 0 0 9 96 1 323
2017 Ontario (excluding National Capital Region) 65 28 0 0 0 0 7 100 0 14
2017 Quebec (excluding National Capital Region) 76 14 5 0 0 5 0 95 0 19

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 66 16 5 4 4 0 4 86 9 383
2018 Ontario (excluding National Capital Region) 42 6 6 20 14 0 12 54 39 16
2018 Quebec (excluding National Capital Region) 62 12 9 0 13 0 4 77 13 25
2017 National Capital Region 63 14 9 2 4 1 6 83 7 326
2017 Ontario (excluding National Capital Region) 65 28 0 7 0 0 0 93 7 14
2017 Quebec (excluding National Capital Region) 55 20 5 0 10 10 0 84 11 19

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 51 27 13 5 4 0 2 79 9 381
2018 Ontario (excluding National Capital Region) 46 31 17 6 0 0 0 77 6 16
2018 Quebec (excluding National Capital Region) 43 24 17 4 12 0 0 67 17 25
2017 National Capital Region 52 27 10 4 3 0 5 82 8 326
2017 Ontario (excluding National Capital Region) 36 36 14 0 0 7 7 84 0 14
2017 Quebec (excluding National Capital Region) 65 25 10 0 0 0 0 90 0 19

Question 63. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 13 30 41 13 3 0 0 43 16 383
2018 Ontario (excluding National Capital Region) 8 19 42 26 6 0 0 26 31 16
2018 Quebec (excluding National Capital Region) 20 34 26 16 4 0 0 54 19 25
2017 National Capital Region 13 32 34 14 6 0 1 45 21 326
2017 Ontario (excluding National Capital Region) 7 16 41 23 14 0 0 22 37 14
2017 Quebec (excluding National Capital Region) 23 16 36 15 4 6 0 41 20 19

Question 64. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 7 17 42 21 12 0 0 34 24 378
2018 Ontario (excluding National Capital Region) 8 23 51 11 7 0 0 18 31 16
2018 Quebec (excluding National Capital Region) 4 25 24 39 8 0 0 47 29 24
2017 National Capital Region 7 21 35 24 12 0 1 36 28 326
2017 Ontario (excluding National Capital Region) 7 29 50 14 0 0 0 14 36 14
2017 Quebec (excluding National Capital Region) 9 10 26 21 35 0 0 55 19 19
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 35 25 19 11 9 1 0 35 65 381
2018 Ontario (excluding National Capital Region) 19 33 12 5 31 0 0 19 81 16
2018 Quebec (excluding National Capital Region) 27 24 26 12 7 0 4 28 72 25
2017 National Capital Region 36 21 19 9 12 3 1 37 63 326
2017 Ontario (excluding National Capital Region) 29 35 7 7 16 7 0 31 69 14
2017 Quebec (excluding National Capital Region) 22 21 5 22 30 0 0 22 78 19

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay

Survey year Demographic
(%)
Total responses
2018 National Capital Region 21 244
2018 Ontario (excluding National Capital Region) 22 13
2018 Quebec (excluding National Capital Region) 41 17
2017 National Capital Region 29 198
2017 Quebec (excluding National Capital Region) 62 14

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 National Capital Region 36 244
2018 Ontario (excluding National Capital Region) 30 13
2018 Quebec (excluding National Capital Region) 30 17
2017 National Capital Region 36 198
2017 Quebec (excluding National Capital Region) 48 14

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 National Capital Region 23 244
2018 Ontario (excluding National Capital Region) 15 13
2018 Quebec (excluding National Capital Region) 17 17
2017 National Capital Region 22 198
2017 Quebec (excluding National Capital Region) 46 14

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2018 National Capital Region 34 244
2018 Ontario (excluding National Capital Region) 51 13
2018 Quebec (excluding National Capital Region) 22 17
2017 National Capital Region 36 198
2017 Quebec (excluding National Capital Region) 45 14

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2018 National Capital Region 9 244
2018 Ontario (excluding National Capital Region) 0 13
2018 Quebec (excluding National Capital Region) 0 17
2017 National Capital Region 14 198
2017 Quebec (excluding National Capital Region) 7 14

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay

Survey year Demographic
(%)
Total responses
2018 National Capital Region 35 244
2018 Ontario (excluding National Capital Region) 31 13
2018 Quebec (excluding National Capital Region) 32 17

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other

Survey year Demographic
(%)
Total responses
2018 National Capital Region 38 244
2018 Ontario (excluding National Capital Region) 34 13
2018 Quebec (excluding National Capital Region) 53 17
2017 National Capital Region 46 198
2017 Quebec (excluding National Capital Region) 51 14

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2018 National Capital Region 3 44 19 11 7 15 231
2018 Ontario (excluding National Capital Region) 0 52 8 8 6 26 12
2018 Quebec (excluding National Capital Region) 0 46 26 6 12 11 16
2017 National Capital Region 6 50 19 7 4 14 189
2017 Quebec (excluding National Capital Region) 0 24 41 13 8 14 13

Question 70. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 National Capital Region 30 70 244
2018 Ontario (excluding National Capital Region) 15 85 13
2018 Quebec (excluding National Capital Region) 42 58 16

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 36 16 15 14 13 1 5 56 28 383
2018 Ontario (excluding National Capital Region) 32 25 20 12 6 0 6 60 19 16
2018 Quebec (excluding National Capital Region) 32 11 26 0 15 0 16 52 18 25

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 12 30 16 13 20 1 7 46 37 244
2018 Ontario (excluding National Capital Region) 0 22 33 38 7 0 0 22 45 13
2018 Quebec (excluding National Capital Region) 19 19 11 12 29 0 11 42 45 17
2017 National Capital Region 14 24 18 15 18 1 10 43 37 197
2017 Quebec (excluding National Capital Region) 0 37 5 13 32 0 13 43 52 15

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 2 15 19 20 35 1 7 18 60 244
2018 Ontario (excluding National Capital Region) 0 8 17 23 52 0 0 8 75 13
2018 Quebec (excluding National Capital Region) 8 11 19 12 46 0 5 20 61 17
2017 National Capital Region 2 11 16 18 42 3 8 15 68 198
2017 Quebec (excluding National Capital Region) 0 6 0 20 67 0 7 6 94 15
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