2018 Public Service Employee Survey Results by Theme for the Canada School of Public Service by Question 82. What is your first official language?

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 43 32 12 8 5 0 0 74 14 166
2018 First official language - French 33 42 12 8 5 0 0 75 14 292
2017 First official language - English 42 41 10 4 2 0 0 83 7 135
2017 First official language - French 36 40 13 8 4 0 0 76 12 254
2014 First official language - English 48 34 7 7 3 0 0 82 10 180
2014 First official language - French 33 43 13 8 4 0 0 76 12 366
2011 First official language - English 29 44 10 12 5 0 0 73 17 217
2011 First official language - French 35 39 13 7 6 0 0 75 13 474
2008 First official language - English 33 46 11 7 4 0 0 78 11 195
2008 First official language - French 40 41 8 5 5 0 0 82 10 387

Question 9. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 48 27 11 7 7 0 0 75 14 167
2018 First official language - French 32 37 16 11 3 0 0 70 15 293
2017 First official language - English 39 34 6 12 9 0 0 74 21 134
2017 First official language - French 34 35 15 9 6 0 1 70 15 253

Question 10. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 54 29 11 3 2 1 0 84 6 163
2018 First official language - French 46 33 14 5 3 0 0 79 7 292
2017 First official language - English 60 36 3 1 0 0 0 96 1 135
2017 First official language - French 49 37 10 4 0 0 0 86 4 254
2014 First official language - English 70 20 8 2 1 0 0 90 3 180
2014 First official language - French 63 26 8 2 1 0 0 89 3 367
2011 First official language - English 55 37 5 2 1 0 1 92 3 216
2011 First official language - French 57 30 10 3 1 0 0 87 3 476

Question 14. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 43 34 13 7 3 0 0 77 10 167
2018 First official language - French 37 42 11 7 3 0 0 79 10 294
2017 First official language - English 46 35 14 3 2 0 0 81 5 134
2017 First official language - French 39 42 11 6 1 0 0 81 7 254
2014 First official language - English 50 32 9 5 3 0 0 83 8 180
2014 First official language - French 38 43 12 4 3 0 0 81 7 367
2011 First official language - English 36 42 8 10 3 0 0 78 14 217
2011 First official language - French 37 43 10 7 3 0 0 81 9 474
2008 First official language - English 42 43 6 7 3 0 0 84 10 195
2008 First official language - French 43 41 7 5 3 0 0 84 9 389

Question 43. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 33 36 16 7 8 0 0 69 15 167
2018 First official language - French 31 30 22 10 6 1 0 62 16 289
2017 First official language - English 27 37 16 11 7 2 0 64 19 134
2017 First official language - French 25 31 21 11 10 2 0 57 21 254
2014 First official language - English 33 30 14 10 11 1 0 64 22 180
2014 First official language - French 19 36 22 12 8 2 1 56 21 367
2011 First official language - English 16 25 20 17 21 1 0 42 38 217
2011 First official language - French 15 24 27 19 14 1 0 39 33 472

Question 44. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 33 35 14 11 7 0 0 68 18 166
2018 First official language - French 31 36 17 12 4 1 0 67 16 290
2017 First official language - English 32 34 19 10 5 0 0 67 15 135
2017 First official language - French 23 39 18 13 6 0 1 62 20 254
2014 First official language - English 37 31 9 15 7 0 0 68 22 180
2014 First official language - French 22 41 20 10 6 1 1 63 17 367
2011 First official language - English 18 31 17 18 14 0 0 50 33 217
2011 First official language - French 17 29 25 18 10 1 0 46 28 473
2008 First official language - English 24 28 16 19 13 0 0 52 32 195
2008 First official language - French 21 31 22 15 10 1 0 53 26 390

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 30 19 23 12 11 4 1 51 24 167
2018 First official language - French 29 26 19 13 8 4 0 58 22 288
2017 First official language - English 23 25 17 19 11 3 2 50 32 135
2017 First official language - French 27 30 13 16 8 5 2 61 25 254
2014 First official language - English 30 22 13 14 14 7 0 55 30 180
2014 First official language - French 22 28 23 10 11 5 1 53 22 367
2011 First official language - English 18 21 15 22 21 3 0 40 44 217
2011 First official language - French 16 23 21 15 16 6 1 43 34 473
2008 First official language - English 20 20 19 19 16 4 1 42 37 195
2008 First official language - French 22 25 19 13 15 6 0 50 30 390
Top of Page

Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 59 21 7 8 4 0 1 81 12 165
2018 First official language - French 41 34 14 5 2 4 0 79 7 290
2017 First official language - English 52 23 13 3 4 3 2 79 7 135
2017 First official language - French 48 31 11 7 1 2 0 80 9 254
2014 First official language - English 54 26 7 3 6 3 0 83 9 180
2014 First official language - French 45 33 11 4 4 3 0 81 8 367
2011 First official language - English 41 31 10 8 7 1 1 74 16 215
2011 First official language - French 36 33 18 7 4 2 0 71 11 475
2008 First official language - English 43 24 11 11 8 3 1 70 19 195
2008 First official language - French 37 32 14 5 7 3 1 72 13 391

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 58 18 11 8 3 0 1 77 12 163
2018 First official language - French 43 35 13 7 2 1 0 79 9 290
2017 First official language - English 53 25 8 8 4 1 0 80 12 134
2017 First official language - French 43 35 10 8 2 0 1 79 11 254
2014 First official language - English 52 28 7 5 7 1 0 81 12 180
2014 First official language - French 46 32 11 7 4 0 0 78 11 367
2011 First official language - English 40 30 9 14 7 0 0 70 21 216
2011 First official language - French 34 39 14 8 4 0 0 74 12 476
2008 First official language - English 44 26 8 11 8 2 0 72 20 194
2008 First official language - French 38 34 14 8 5 1 0 72 13 391

Question 26. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 56 20 8 7 8 1 1 77 15 164
2018 First official language - French 48 31 12 4 5 1 0 79 9 290
2017 First official language - English 56 24 7 7 4 1 1 82 10 135
2017 First official language - French 55 24 11 6 3 1 0 80 9 252
2014 First official language - English 58 26 4 5 5 2 0 86 10 180
2014 First official language - French 52 30 10 4 4 1 1 82 8 367

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 34 30 18 8 6 4 0 66 15 167
2018 First official language - French 22 39 20 10 3 7 0 65 14 293
2017 First official language - English 37 31 11 11 5 5 0 72 16 135
2017 First official language - French 23 41 15 10 6 5 0 67 17 254
2014 First official language - English 39 31 11 5 7 6 0 75 13 180
2014 First official language - French 25 35 20 9 5 6 0 64 15 367
2011 First official language - English 17 27 17 16 14 9 1 49 33 215
2011 First official language - French 15 27 21 14 11 10 1 48 29 474

Question 30. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 26 38 16 12 8 1 0 64 20 165
2018 First official language - French 19 36 22 16 4 4 0 57 21 292
2017 First official language - English 30 34 11 11 9 4 0 67 21 135
2017 First official language - French 17 35 18 17 10 2 1 54 28 254
2014 First official language - English 32 32 11 13 9 3 0 66 23 180
2014 First official language - French 23 35 20 12 7 2 0 59 20 367
2011 First official language - English 17 29 17 18 17 1 0 47 36 215
2011 First official language - French 15 30 22 16 12 5 0 48 29 475
2008 First official language - English 19 26 14 15 22 3 1 47 39 194
2008 First official language - French 15 26 23 17 15 3 0 43 33 391

Question 31. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 24 30 17 17 11 2 0 55 28 167
2018 First official language - French 15 30 27 16 6 6 0 47 24 290
2017 First official language - English 21 26 15 21 12 5 0 50 35 135
2017 First official language - French 13 24 29 17 12 5 0 39 30 254
2014 First official language - English 20 29 16 18 11 5 0 51 31 180
2014 First official language - French 15 34 24 14 8 5 0 51 24 367
2011 First official language - English 8 28 21 24 15 4 0 37 41 217
2011 First official language - French 11 29 25 18 10 7 0 43 30 475
2008 First official language - English 10 25 12 24 23 5 1 37 50 194
2008 First official language - French 8 26 26 22 14 4 0 35 37 391

Question 32. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 21 31 16 19 10 3 0 54 30 167
2018 First official language - French 15 31 26 16 8 4 0 48 25 290
2017 First official language - English 20 36 13 16 11 4 0 58 28 135
2017 First official language - French 15 33 23 14 10 5 0 50 25 253
2014 First official language - English 21 30 13 23 10 2 0 53 34 180
2014 First official language - French 19 34 18 16 11 2 0 54 27 367
2011 First official language - English 12 32 13 23 17 3 0 46 41 217
2011 First official language - French 16 32 23 17 9 2 0 50 27 474
2008 First official language - English 17 31 6 23 20 3 0 50 44 194
2008 First official language - French 14 33 20 19 12 2 0 48 32 389
Top of Page

Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 41 31 11 10 7 0 1 72 17 166
2018 First official language - French 34 37 15 8 4 0 1 72 13 292
2017 First official language - English 38 31 12 13 5 0 0 69 19 135
2017 First official language - French 35 37 13 9 6 0 0 72 15 254
2014 First official language - English 38 34 11 6 9 2 0 73 16 180
2014 First official language - French 30 38 12 10 10 0 0 68 20 367
2011 First official language - English 28 36 7 14 15 0 0 63 30 216
2011 First official language - French 23 34 20 15 6 0 0 58 22 476

Question 7. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 33 38 9 11 9 0 0 70 21 167
2018 First official language - French 25 38 18 12 6 0 0 64 18 293
2017 First official language - English 25 41 12 15 6 1 0 67 21 134
2017 First official language - French 32 37 11 15 4 0 0 70 19 254

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 19 20 20 9 13 18 1 48 28 166
2018 First official language - French 16 27 20 14 6 13 3 52 24 294
2017 First official language - English 13 24 14 18 8 21 1 48 34 134
2017 First official language - French 17 24 18 18 7 13 3 49 30 253
2014 First official language - English 18 26 13 15 10 13 4 53 31 180
2014 First official language - French 14 22 20 14 13 13 4 43 33 365

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 53 25 4 10 6 1 1 79 16 165
2018 First official language - French 38 37 13 8 3 1 0 76 11 291
2017 First official language - English 48 24 13 7 7 0 2 73 13 135
2017 First official language - French 43 32 12 8 3 1 1 77 11 254
2014 First official language - English 49 31 4 7 7 2 1 82 14 179
2014 First official language - French 40 38 11 6 5 0 1 78 11 367
2011 First official language - English 33 34 11 14 6 2 0 68 21 216
2011 First official language - French 33 39 14 9 5 0 0 72 14 475
2008 First official language - English 33 32 12 12 10 2 0 66 22 195
2008 First official language - French 36 32 12 10 7 0 1 70 18 391

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 34 23 12 10 6 0 15 68 18 47
2018 First official language - French 25 31 16 7 2 7 12 69 11 88
2017 First official language - English 30 31 11 6 7 6 10 72 15 44
2017 First official language - French 40 24 10 9 6 6 5 72 17 71
2014 First official language - English 36 34 15 8 2 2 4 74 11 58
2014 First official language - French 26 31 14 12 6 1 10 64 20 90

Job fit and development

Question 1. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 32 39 7 15 6 0 1 72 21 167
2018 First official language - French 31 44 11 9 4 1 1 76 13 294
2017 First official language - English 27 41 14 12 5 0 1 69 17 134
2017 First official language - French 36 36 15 7 5 0 1 73 13 253
2014 First official language - English 36 32 11 14 6 1 0 69 19 180
2014 First official language - French 29 45 13 10 3 0 0 74 13 367
2011 First official language - English 30 33 14 13 9 0 1 63 23 217
2011 First official language - French 28 35 20 11 6 0 1 63 16 477
2008 First official language - English 24 42 17 9 7 1 2 66 16 195
2008 First official language - French 30 36 16 10 5 0 3 68 16 391

Question 2. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 44 37 9 7 2 0 0 81 10 164
2018 First official language - French 42 36 10 7 4 0 0 79 11 294
2017 First official language - English 50 34 5 8 3 0 0 84 11 135
2017 First official language - French 43 37 11 7 3 0 0 80 10 253
2014 First official language - English 52 31 6 8 3 0 0 83 11 180
2014 First official language - French 39 36 13 7 5 0 0 75 12 366
2011 First official language - English 40 40 7 8 5 0 0 80 13 217
2011 First official language - French 41 35 12 8 3 0 0 77 11 477
2008 First official language - English 43 37 8 7 5 1 0 80 12 195
2008 First official language - French 39 38 12 6 5 0 0 77 11 391

Question 3. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 51 31 6 10 2 0 0 82 12 165
2018 First official language - French 45 41 9 3 3 0 0 85 6 291
2017 First official language - English 57 29 7 7 1 0 0 85 8 135
2017 First official language - French 48 33 9 6 4 0 0 82 10 253
2014 First official language - English 60 27 4 6 2 0 0 87 9 180
2014 First official language - French 43 34 11 7 5 0 0 77 12 366
2011 First official language - English 50 35 5 4 5 0 0 85 10 217
2011 First official language - French 46 36 8 7 3 0 0 82 10 476
2008 First official language - English 48 38 6 5 3 0 0 87 8 195
2008 First official language - French 43 38 9 5 5 0 1 82 9 391

Question 37. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 24 31 17 12 11 5 1 58 24 166
2018 First official language - French 21 38 21 11 6 4 0 61 17 295
2017 First official language - English 27 33 14 10 10 6 1 64 21 135
2017 First official language - French 33 35 15 10 4 2 0 70 15 252
2014 First official language - English 24 36 16 9 10 5 0 63 20 180
2014 First official language - French 24 38 19 10 5 3 1 64 16 367
2011 First official language - English 22 28 15 22 12 0 0 51 34 215
2011 First official language - French 22 30 20 14 9 2 1 54 25 476
2008 First official language - English 25 33 11 19 10 2 1 59 29 195
2008 First official language - French 20 38 20 10 8 2 1 60 19 390

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 15 28 16 16 19 2 4 46 37 166
2018 First official language - French 17 25 25 16 11 4 2 44 30 294
2017 First official language - English 16 22 12 16 21 5 9 44 43 135
2017 First official language - French 18 24 16 18 16 3 5 46 36 253
2014 First official language - English 16 16 12 22 24 5 5 36 51 180
2014 First official language - French 11 22 17 19 22 4 5 36 46 367
2011 First official language - English 14 14 14 20 34 2 2 28 56 217
2011 First official language - French 11 19 16 26 22 3 3 33 51 476
2008 First official language - English 16 28 11 15 25 2 3 46 43 194
2008 First official language - French 17 28 15 19 15 3 3 47 36 388

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 43 34 9 11 3 0 0 77 15 165
2018 First official language - French 27 41 16 11 5 0 0 68 16 294
2017 First official language - English 44 38 7 7 4 0 0 82 11 135
2017 First official language - French 33 37 13 12 5 0 0 70 16 253
2014 First official language - English 38 40 10 5 7 1 0 78 12 180
2014 First official language - French 25 41 14 12 7 0 1 67 19 367
2011 First official language - English 30 45 9 7 9 0 0 75 17 217
2011 First official language - French 25 40 14 12 8 0 1 66 20 476

Question 12. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 50 29 6 9 6 0 0 79 15 165
2018 First official language - French 36 40 13 7 5 0 0 76 11 292
2017 First official language - English 49 29 8 8 7 0 0 78 15 135
2017 First official language - French 42 32 14 7 4 0 0 74 11 254
2014 First official language - English 46 29 14 7 3 0 0 75 11 180
2014 First official language - French 31 37 18 9 4 0 0 68 14 367

Question 13. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 39 37 9 8 6 0 1 77 14 165
2018 First official language - French 33 37 15 11 3 0 0 70 15 291
2017 First official language - English 42 33 13 7 6 0 0 75 12 135
2017 First official language - French 38 33 13 11 4 0 0 72 15 254
2014 First official language - English 41 37 10 8 5 0 0 77 13 180
2014 First official language - French 31 38 16 9 6 1 0 69 15 367
2011 First official language - English 34 40 9 10 6 0 1 74 17 217
2011 First official language - French 29 40 15 11 4 0 0 69 16 477

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 33 36 14 10 4 2 0 72 14 166
2018 First official language - French 25 39 20 8 2 5 0 68 11 295
2017 First official language - English 35 35 11 8 6 4 0 73 15 134
2017 First official language - French 22 35 25 8 6 3 1 59 14 254

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 54 26 8 6 6 0 1 80 12 166
2018 First official language - French 46 37 10 3 3 0 0 83 7 294
2017 First official language - English 52 24 7 10 6 0 1 77 16 135
2017 First official language - French 49 34 9 4 4 0 1 83 8 251
2014 First official language - English 49 31 7 7 7 0 0 80 13 180
2014 First official language - French 46 33 10 6 4 0 2 79 11 367
2011 First official language - English 43 34 6 13 5 0 0 76 17 217
2011 First official language - French 34 36 15 9 4 0 2 72 13 473

Question 15. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 38 31 23 5 4 0 0 68 9 166
2018 First official language - French 42 31 13 9 5 0 0 73 13 295
2017 First official language - English 34 35 17 9 4 0 1 70 13 135
2017 First official language - French 38 40 16 4 2 0 0 78 6 253
2014 First official language - English 32 36 18 11 2 0 0 69 13 180
2014 First official language - French 39 38 14 7 2 0 0 77 9 366
2011 First official language - English 36 32 20 8 4 0 0 68 12 216
2011 First official language - French 36 32 18 8 5 0 0 68 14 476
2008 First official language - English 26 26 21 12 14 1 0 52 27 195
2008 First official language - French 24 33 18 15 9 0 1 57 24 390

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2018 First official language - English 43 17 40 166
2018 First official language - French 35 32 33 293
2017 First official language - English 47 22 31 135
2017 First official language - French 37 32 31 254
2014 First official language - English 43 16 41 180
2014 First official language - French 34 30 36 367
2011 First official language - English 49 23 28 216
2011 First official language - French 41 24 35 474

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2018 First official language - English 9 11 51 9 14 7 71
2018 First official language - French 14 18 57 0 9 1 102
2017 First official language - English 12 8 48 9 21 3 63
2017 First official language - French 10 14 53 2 10 11 92
2014 First official language - English 10 16 55 5 9999 14 77
2014 First official language - French 12 21 49 4 9999 15 126
2011 First official language - English 8 13 73 2 9999 4 108
2011 First official language - French 13 16 63 2 9999 7 203
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 53 37 2 5 2 0 0 90 8 166
2018 First official language - French 39 46 8 4 2 0 0 86 6 293
2017 First official language - English 45 37 9 5 4 0 0 82 9 135
2017 First official language - French 41 39 10 7 2 1 0 81 9 254
2014 First official language - English 52 36 7 1 4 1 0 88 5 180
2014 First official language - French 44 36 9 5 5 1 0 81 10 367
2011 First official language - English 45 38 9 5 3 0 0 83 8 217
2011 First official language - French 41 38 11 7 3 0 0 79 10 474
2008 First official language - English 49 37 5 5 3 1 0 87 8 195
2008 First official language - French 47 37 8 4 4 0 0 84 8 389

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 26 44 13 14 4 0 0 70 18 167
2018 First official language - French 20 42 18 16 2 1 0 63 18 294
2017 First official language - English 28 39 13 12 7 2 0 68 19 135
2017 First official language - French 22 43 19 8 7 0 0 66 15 253
2014 First official language - English 37 42 12 7 1 0 0 80 8 180
2014 First official language - French 27 45 14 8 4 1 0 74 12 366
2011 First official language - English 30 43 7 10 9 1 0 74 20 215
2011 First official language - French 29 39 15 11 3 2 0 70 15 473

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 16 22 39 15 7 0 1 22 39 167
2018 First official language - French 15 34 32 13 4 1 1 18 50 293
2017 First official language - English 18 23 41 9 7 0 1 16 42 135
2017 First official language - French 16 35 27 15 4 1 3 20 52 253
2014 First official language - English 13 28 30 17 8 1 2 26 43 180
2014 First official language - French 14 36 32 11 5 1 1 16 52 367
2011 First official language - English 18 31 26 15 7 0 2 23 50 216
2011 First official language - French 15 33 30 12 5 0 4 18 51 475
2008 First official language - English 18 35 29 11 5 1 2 16 54 194
2008 First official language - French 21 34 30 11 2 1 1 13 56 388

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 18 27 26 19 9 1 1 28 45 167
2018 First official language - French 18 31 29 11 7 3 1 19 51 292
2017 First official language - English 22 23 28 16 7 3 2 24 47 135
2017 First official language - French 25 26 29 11 7 1 2 18 52 253
2014 First official language - English 17 20 32 14 12 2 4 27 39 180
2014 First official language - French 16 27 32 14 6 3 2 22 45 366
2011 First official language - English 25 21 27 17 7 2 1 25 48 217
2011 First official language - French 23 30 25 10 5 2 4 16 57 473
2008 First official language - English 19 31 23 17 7 2 2 25 52 194
2008 First official language - French 26 32 21 11 5 3 2 17 61 388

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 22 26 32 13 6 0 1 20 48 166
2018 First official language - French 26 32 25 8 3 3 3 12 62 294
2017 First official language - English 17 30 29 15 7 1 1 22 48 135
2017 First official language - French 28 26 26 11 3 2 3 14 58 253
2014 First official language - English 27 27 22 17 4 2 2 22 55 180
2014 First official language - French 32 30 22 8 4 2 2 12 64 366
2011 First official language - English 28 22 24 17 6 1 1 24 52 217
2011 First official language - French 26 28 20 10 4 3 8 16 62 475
2008 First official language - English 24 26 28 10 8 2 3 19 52 194
2008 First official language - French 25 28 22 13 5 3 4 20 57 387

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 6 17 29 33 14 0 1 47 23 167
2018 First official language - French 12 22 31 24 8 1 1 33 35 293
2017 First official language - English 11 17 31 29 11 0 1 41 28 135
2017 First official language - French 13 24 31 21 8 1 2 30 38 253
2014 First official language - English 10 14 39 25 11 0 2 36 24 179
2014 First official language - French 13 18 37 20 9 2 2 30 32 366
2011 First official language - English 15 19 30 21 13 0 2 35 35 216
2011 First official language - French 13 26 31 14 6 1 7 23 43 472
2008 First official language - English 24 25 31 10 7 1 3 18 50 193
2008 First official language - French 23 29 25 13 6 1 3 20 54 386

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 14 22 29 23 10 1 1 34 37 166
2018 First official language - French 16 28 24 18 9 3 2 28 47 292
2017 First official language - English 22 21 26 14 11 2 3 26 46 134
2017 First official language - French 20 25 29 13 7 1 5 21 48 252
2014 First official language - English 18 27 27 16 8 1 3 25 47 180
2014 First official language - French 25 26 25 15 5 2 2 21 53 366
2011 First official language - English 27 21 26 15 8 1 2 24 49 217
2011 First official language - French 21 26 26 12 7 1 8 21 51 475
2008 First official language - English 23 28 26 13 6 2 3 20 54 192
2008 First official language - French 23 27 25 13 7 2 4 21 53 387

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 19 21 25 21 10 2 2 32 42 167
2018 First official language - French 18 29 24 14 9 5 1 24 50 294
2017 First official language - English 21 23 27 15 8 4 1 24 47 135
2017 First official language - French 24 28 23 14 5 3 3 20 55 253
2014 First official language - English 13 14 26 27 12 2 6 43 29 179
2014 First official language - French 16 24 26 22 7 4 3 30 42 367
2011 First official language - English 21 22 28 15 9 3 2 26 44 216
2011 First official language - French 26 25 22 14 4 4 5 19 56 472
2008 First official language - English 20 24 29 13 8 2 4 23 47 193
2008 First official language - French 32 27 20 9 5 3 4 15 64 390

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 17 30 27 21 5 1 0 26 47 167
2018 First official language - French 20 27 32 11 5 4 2 17 49 293
2017 First official language - English 21 18 35 17 8 1 1 25 39 134
2017 First official language - French 22 25 30 11 6 3 2 19 49 252
2014 First official language - English 25 28 25 12 5 2 2 18 56 179
2014 First official language - French 19 27 33 9 6 3 3 16 49 367

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 48 25 9 10 7 1 0 74 17 166
2018 First official language - French 47 36 9 4 3 1 0 83 8 291
2017 First official language - English 55 22 6 7 9 0 2 78 16 135
2017 First official language - French 53 27 9 9 1 0 0 80 11 254
2014 First official language - English 56 21 7 8 7 0 0 77 15 179
2014 First official language - French 49 32 8 5 6 0 0 81 10 367

Question 20. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 57 27 3 7 6 0 0 84 13 165
2018 First official language - French 48 39 8 3 2 0 0 87 5 294
2017 First official language - English 60 28 3 4 6 0 0 88 9 135
2017 First official language - French 49 38 8 3 2 0 0 86 5 254
2014 First official language - English 56 30 5 7 2 0 0 87 8 178
2014 First official language - French 48 37 8 4 3 0 0 85 7 367

Question 21. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 55 27 8 5 4 1 0 83 9 166
2018 First official language - French 42 38 12 3 2 2 0 82 5 294

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 52 31 7 5 2 3 0 85 8 166
2018 First official language - French 39 40 13 4 0 4 0 82 4 290
2017 First official language - English 53 31 9 1 2 4 0 88 3 135
2017 First official language - French 39 41 12 4 0 4 0 84 4 252
2014 First official language - English 48 28 13 2 1 7 0 82 3 180
2014 First official language - French 39 38 12 2 2 7 0 83 4 366

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 48 35 9 4 3 2 0 84 7 166
2018 First official language - French 41 42 9 3 1 4 0 86 4 289
2017 First official language - English 50 31 7 6 4 1 0 83 10 135
2017 First official language - French 42 41 8 5 2 1 0 84 7 254
2014 First official language - English 49 29 9 5 4 3 0 81 10 180
2014 First official language - French 40 44 8 2 2 3 0 87 4 367
2011 First official language - English 31 37 11 10 6 5 0 71 17 217
2011 First official language - French 28 39 19 5 3 5 0 70 9 473

Question 42. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 56 30 5 4 4 0 0 86 8 167
2018 First official language - French 44 38 12 2 2 1 0 83 4 289
2017 First official language - English 58 28 6 5 3 0 0 86 8 135
2017 First official language - French 44 40 8 5 3 0 0 84 8 254
2014 First official language - English 57 29 7 5 2 0 0 87 7 180
2014 First official language - French 47 38 10 2 3 0 0 85 5 367
2011 First official language - English 36 39 10 8 7 0 0 74 16 216
2011 First official language - French 32 39 17 7 4 1 0 71 12 473
2008 First official language - English 37 35 8 11 8 0 0 72 20 192
2008 First official language - French 29 40 16 10 6 0 0 68 16 388

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 29 30 14 8 10 5 5 65 20 166
2018 First official language - French 26 35 19 6 6 4 5 67 13 293
2017 First official language - English 39 28 8 11 10 2 3 70 22 135
2017 First official language - French 34 31 15 11 3 3 3 69 15 254
2014 First official language - English 42 26 8 9 8 3 5 73 18 180
2014 First official language - French 33 28 15 9 7 3 5 67 17 367

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 43 29 13 9 3 2 1 74 13 166
2018 First official language - French 31 37 16 8 3 5 0 72 12 294
2017 First official language - English 50 32 7 4 4 2 1 84 9 134
2017 First official language - French 34 41 9 8 5 3 1 77 13 254
2014 First official language - English 53 29 5 7 2 3 2 85 10 180
2014 First official language - French 44 36 10 6 2 1 1 82 8 366
2011 First official language - English 38 23 11 12 10 5 1 65 23 216
2011 First official language - French 22 36 13 15 9 5 1 61 26 476
2008 First official language - English 41 30 9 8 6 5 1 76 14 195
2008 First official language - French 32 29 11 11 9 6 1 66 22 390

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 36 39 14 6 5 0 0 75 11 166
2018 First official language - French 25 42 19 8 2 4 0 69 10 294

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 25 21 20 7 10 12 4 55 20 165
2018 First official language - French 17 20 23 14 9 13 4 45 27 293
2017 First official language - English 24 19 11 13 9 18 6 56 29 135
2017 First official language - French 13 27 21 10 14 11 3 47 28 254
2014 First official language - English 26 19 16 13 14 9 4 51 31 180
2014 First official language - French 16 21 23 14 11 12 4 44 29 367
2011 First official language - English 8 19 15 19 21 14 5 33 49 216
2011 First official language - French 11 15 19 18 15 16 6 32 43 475

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 14 86 166
2018 First official language - French 18 82 294

Question 49a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2018 First official language - English 36 23
2018 First official language - French 40 53

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic
(%)
Total responses
2018 First official language - English 64 23
2018 First official language - French 65 53

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2018 First official language - English 0 23
2018 First official language - French 0 53

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2018 First official language - English 0 23
2018 First official language - French 0 53

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic
(%)
Total responses
2018 First official language - English 29 23
2018 First official language - French 26 53

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic
(%)
Total responses
2018 First official language - English 39 23
2018 First official language - French 52 53

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2018 First official language - English 23 23
2018 First official language - French 42 53

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic
(%)
Total responses
2018 First official language - English 57 23
2018 First official language - French 51 53

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources

Survey year Demographic
(%)
Total responses
2018 First official language - English 31 23
2018 First official language - French 39 53

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic
(%)
Total responses
2018 First official language - English 37 23
2018 First official language - French 54 53

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic
(%)
Total responses
2018 First official language - English 46 23
2018 First official language - French 29 53

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic
(%)
Total responses
2018 First official language - English 45 23
2018 First official language - French 47 53

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2018 First official language - English 44 23
2018 First official language - French 53 53

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic
(%)
Total responses
2018 First official language - English 33 23
2018 First official language - French 19 53

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2018 First official language - English 40 21
2018 First official language - French 16 49

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2018 First official language - English 62 21
2018 First official language - French 46 49

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2018 First official language - English 35 21
2018 First official language - French 44 49

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 15 16 18 6 6 33 6 50 21 165
2018 First official language - French 15 16 26 4 5 30 5 47 13 292
2017 First official language - English 17 20 15 4 8 31 6 59 18 135
2017 First official language - French 17 14 19 7 5 31 6 49 20 254
2014 First official language - English 19 17 18 8 7 28 4 52 21 180
2014 First official language - French 11 18 22 5 6 30 8 46 19 367

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 33 33 15 4 3 11 1 74 9 166
2018 First official language - French 23 41 19 5 3 9 0 70 9 291
2017 First official language - English 37 26 12 3 7 13 2 75 11 134
2017 First official language - French 26 37 15 6 3 12 1 72 10 253
2014 First official language - English 31 32 16 5 3 12 1 73 9 180
2014 First official language - French 23 35 21 3 5 12 2 67 9 367
2011 First official language - English 23 30 18 10 4 13 0 62 17 215
2011 First official language - French 19 32 21 8 6 15 0 60 16 475

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 7 93 165
2018 First official language - French 6 94 291

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2018 First official language - English 0 11
2018 First official language - French 0 18

Question 57g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic
(%)
Total responses
2018 First official language - English 0 11
2018 First official language - French 0 18

Question 57i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic
(%)
Total responses
2018 First official language - English 0 11
2018 First official language - French 0 18

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2018 First official language - English 0 11
2018 First official language - French 0 18

Question 57n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic
(%)
Total responses
2018 First official language - English 0 11
2018 First official language - French 29 18

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2018 First official language - English 0 11
2018 First official language - French 0 18

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic
(%)
Total responses
2018 First official language - English 56 11
2018 First official language - French 50 18

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.

Survey year Demographic
(%)
Total responses
2018 First official language - English 0 11
2018 First official language - French 0 18

Question 59c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.

Survey year Demographic
(%)
Total responses
2018 First official language - English 0 11
2018 First official language - French 0 18

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.

Survey year Demographic
(%)
Total responses
2018 First official language - English 0 11
2018 First official language - French 0 18

Question 59f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2018 First official language - English 0 11
2018 First official language - French 0 18

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.

Survey year Demographic
(%)
Total responses
2018 First official language - English 0 11
2018 First official language - French 0 18

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 17 17 17 3 4 35 6 59 13 167
2018 First official language - French 16 17 22 2 2 35 7 56 6 290
2017 First official language - English 22 12 17 2 3 42 3 60 8 135
2017 First official language - French 16 15 23 3 2 35 6 52 9 254
2014 First official language - English 18 10 15 4 4 39 9 55 15 180
2014 First official language - French 14 17 20 2 3 35 10 55 9 367

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 32 30 16 3 4 14 1 73 8 167
2018 First official language - French 26 34 18 3 2 17 0 72 6 292
2017 First official language - English 42 23 10 2 3 18 2 81 6 135
2017 First official language - French 29 35 16 2 1 15 1 77 4 254
2014 First official language - English 36 20 13 2 4 23 2 75 7 180
2014 First official language - French 26 32 20 2 2 17 1 71 5 367
2011 First official language - English 32 29 15 8 2 15 0 72 11 217
2011 First official language - French 25 32 19 3 3 18 0 69 7 477
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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 66 16 9 4 3 1 1 83 8 165
2018 First official language - French 60 25 9 2 3 2 0 86 5 289
2017 First official language - English 64 21 6 2 3 2 1 88 5 135
2017 First official language - French 58 28 8 4 1 1 0 87 6 254

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 31 45 11 8 3 3 0 78 11 167
2018 First official language - French 26 37 19 9 4 5 0 66 14 295
2017 First official language - English 39 43 9 2 4 4 0 85 6 134
2017 First official language - French 31 39 17 5 4 3 0 73 10 254

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 31 32 15 12 9 1 0 64 21 167
2018 First official language - French 22 40 16 14 5 3 0 64 20 293
2017 First official language - English 26 36 12 12 12 3 0 64 24 135
2017 First official language - French 19 43 14 10 12 2 0 63 22 252

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 24 27 26 9 14 0 0 51 23 165
2018 First official language - French 24 26 23 13 13 0 1 51 26 295
2017 First official language - English 31 30 11 8 17 1 3 62 26 134
2017 First official language - French 21 21 23 12 20 0 3 44 33 254

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 23 29 20 16 12 0 1 52 28 165
2018 First official language - French 17 29 27 16 11 0 0 46 27 294
2017 First official language - English 23 23 27 16 11 0 0 46 27 135
2017 First official language - French 18 25 32 15 9 0 1 43 25 254

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 33 24 23 11 8 0 1 58 19 164
2018 First official language - French 21 26 27 15 11 0 0 47 26 295
2017 First official language - English 24 31 23 12 9 0 0 55 21 135
2017 First official language - French 17 28 27 17 8 0 2 46 26 253

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 23 20 22 19 14 0 1 44 34 165
2018 First official language - French 19 24 23 16 16 0 1 44 32 293
2017 First official language - English 17 23 22 20 19 0 0 40 38 135
2017 First official language - French 14 21 26 22 15 0 3 36 38 254

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 48 25 12 9 3 0 3 75 12 164
2018 First official language - French 41 28 13 8 4 0 7 74 13 295
2017 First official language - English 46 16 21 7 2 2 7 67 10 132
2017 First official language - French 39 27 18 6 2 0 7 72 9 254

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 37 20 21 11 10 0 1 58 21 164
2018 First official language - French 34 26 22 11 6 1 0 61 17 295
2017 First official language - English 31 26 17 14 12 0 0 57 26 134
2017 First official language - French 32 32 20 9 6 0 2 65 15 254

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 26 27 26 15 6 0 1 53 21 166
2018 First official language - French 23 33 24 15 4 1 1 57 19 293
2017 First official language - English 31 29 22 15 3 0 0 60 18 134
2017 First official language - French 29 31 18 14 7 1 1 61 21 253

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 14 35 20 17 13 0 1 49 30 166
2018 First official language - French 16 31 26 15 12 1 0 47 27 293
2017 First official language - English 17 24 29 15 14 0 1 42 29 134
2017 First official language - French 18 29 25 15 12 0 1 47 27 253

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 21 27 25 16 11 0 1 48 27 166
2018 First official language - French 21 27 24 16 12 0 0 48 28 294
2017 First official language - English 20 25 23 22 9 0 1 45 31 134
2017 First official language - French 22 28 19 18 11 0 2 51 29 253

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 30 35 20 10 4 0 1 66 15 164
2018 First official language - French 32 25 26 11 6 0 0 57 17 293
2017 First official language - English 28 32 18 11 11 0 0 61 22 133
2017 First official language - French 32 29 21 8 7 1 3 63 16 253

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 49 30 12 4 5 0 1 79 9 166
2018 First official language - French 55 24 11 5 4 0 1 80 9 293
2017 First official language - English 60 23 8 5 3 0 0 83 9 134
2017 First official language - French 59 19 10 5 5 0 2 80 10 253

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 68 13 7 3 2 0 6 87 6 165
2018 First official language - French 68 14 7 2 2 0 6 88 4 292

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 75 9 6 2 5 0 2 86 7 165
2018 First official language - French 66 15 6 4 5 0 4 84 9 292
2017 First official language - English 82 5 4 4 3 1 1 89 7 135
2017 First official language - French 70 13 4 3 2 1 6 90 6 254

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 53 30 9 3 3 0 1 84 6 165
2018 First official language - French 54 24 11 5 4 0 2 80 9 293
2017 First official language - English 66 19 7 5 2 0 1 86 7 135
2017 First official language - French 57 23 9 4 2 0 4 85 6 254

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 54 22 10 7 5 0 1 77 13 164
2018 First official language - French 56 18 13 6 6 0 1 75 12 292
2017 First official language - English 63 17 8 4 6 0 1 81 11 135
2017 First official language - French 63 16 9 5 3 0 4 82 8 253

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 56 13 9 0 1 0 22 88 1 164
2018 First official language - French 56 11 7 2 1 0 22 86 4 292
2017 First official language - English 59 14 6 2 0 0 19 90 3 135
2017 First official language - French 61 11 5 1 0 0 21 92 1 253

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 63 21 6 2 1 1 6 91 3 165
2018 First official language - French 71 14 5 2 0 0 7 92 2 292
2017 First official language - English 74 14 5 0 0 1 7 95 0 135
2017 First official language - French 72 16 2 0 0 1 8 96 1 251

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 55 16 8 8 9 0 3 73 18 165
2018 First official language - French 68 15 5 4 4 0 4 88 7 294
2017 First official language - English 62 16 7 3 9 1 3 81 12 135
2017 First official language - French 62 14 10 2 3 1 8 84 5 254

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 48 32 9 7 5 0 1 80 11 164
2018 First official language - French 50 25 15 4 4 0 2 76 8 293
2017 First official language - English 55 23 10 5 4 1 3 81 9 135
2017 First official language - French 51 27 10 3 2 0 6 83 6 254

Question 63. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 14 30 36 16 3 0 1 44 19 166
2018 First official language - French 13 28 42 14 4 0 0 41 18 294
2017 First official language - English 14 26 36 14 10 1 0 39 24 135
2017 First official language - French 13 31 34 16 5 0 1 45 21 253

Question 64. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 6 19 41 23 11 0 1 34 25 162
2018 First official language - French 6 18 42 21 12 0 0 33 25 290
2017 First official language - English 14 17 37 19 12 1 0 31 32 134
2017 First official language - French 4 22 35 24 13 0 1 38 27 254
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 32 28 19 10 10 1 0 32 68 163
2018 First official language - French 34 23 20 12 9 1 0 35 65 294
2017 First official language - English 30 28 16 6 14 6 0 32 68 135
2017 First official language - French 37 18 19 10 13 1 1 38 62 254

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay

Survey year Demographic
(%)
Total responses
2018 First official language - English 21 110
2018 First official language - French 23 189
2017 First official language - English 33 85
2017 First official language - French 30 154

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 First official language - English 34 110
2018 First official language - French 37 189
2017 First official language - English 29 85
2017 First official language - French 37 154

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 First official language - English 23 110
2018 First official language - French 22 189
2017 First official language - English 30 85
2017 First official language - French 21 154

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2018 First official language - English 35 110
2018 First official language - French 36 189
2017 First official language - English 41 85
2017 First official language - French 33 154

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2018 First official language - English 4 110
2018 First official language - French 11 189
2017 First official language - English 10 85
2017 First official language - French 14 154

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay

Survey year Demographic
(%)
Total responses
2018 First official language - English 29 110
2018 First official language - French 36 189

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other

Survey year Demographic
(%)
Total responses
2018 First official language - English 40 110
2018 First official language - French 38 189
2017 First official language - English 44 85
2017 First official language - French 48 154

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2018 First official language - English 5 40 23 12 7 13 106
2018 First official language - French 3 45 18 9 8 18 178
2017 First official language - English 5 42 26 9 3 16 83
2017 First official language - French 6 48 22 7 5 13 146

Question 70. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 35 65 110
2018 First official language - French 28 72 188

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 41 21 15 12 8 1 3 65 20 166
2018 First official language - French 34 15 16 13 14 1 6 53 30 294

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 12 28 16 20 19 0 5 41 42 110
2018 First official language - French 13 28 17 11 20 1 8 46 35 189
2017 First official language - English 15 27 10 19 18 0 11 47 42 85
2017 First official language - French 11 25 20 15 18 2 9 40 37 154

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 2 14 20 26 31 1 6 17 62 110
2018 First official language - French 3 14 20 16 39 1 7 19 60 188
2017 First official language - English 2 13 12 24 37 0 11 17 69 86
2017 First official language - French 1 11 15 18 44 4 7 13 70 154
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