2018 Public Service Employee Survey Results by Theme for the Canada School of Public Service by Question 81. In total, how many years have you been working in your current department or agency?

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 37 37 11 9 6 0 0 74 16 235
2018 3 to 10 years in current department or agency 37 43 11 6 3 0 0 80 9 128
2018 11 to 20 years in current department or agency 38 32 15 7 8 0 0 70 14 74
2018 More than 20 years in current department or agency 17 39 18 25 0 0 0 56 25 11
2017 Less than 3 years in current department or agency 39 39 13 7 1 0 0 78 9 132
2017 3 to 10 years in current department or agency 35 42 12 6 6 0 0 77 12 170
2017 11 to 20 years in current department or agency 42 46 8 3 2 0 0 88 5 63
2017 More than 20 years in current department or agency 51 25 8 8 8 0 0 76 16 12
2014 Less than 3 years in current department or agency 50 35 7 6 1 0 0 85 8 138
2014 3 to 10 years in current department or agency 32 43 12 9 5 0 0 75 14 346
2014 11 to 20 years in current department or agency 46 35 13 4 2 0 0 81 6 46

Question 9. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 38 35 14 9 4 0 0 73 13 239
2018 3 to 10 years in current department or agency 40 32 14 10 4 0 0 72 14 127
2018 11 to 20 years in current department or agency 35 34 13 11 7 0 0 69 18 74
2018 More than 20 years in current department or agency 28 34 11 18 9 0 0 61 28 10
2017 Less than 3 years in current department or agency 41 38 11 6 3 0 1 80 9 131
2017 3 to 10 years in current department or agency 31 36 12 12 9 0 0 67 21 170
2017 11 to 20 years in current department or agency 37 31 16 8 6 0 2 69 15 62
2017 More than 20 years in current department or agency 43 8 8 34 8 0 0 51 42 12

Question 10. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 46 32 14 4 4 0 0 78 8 236
2018 3 to 10 years in current department or agency 56 27 12 4 1 0 0 83 5 124
2018 11 to 20 years in current department or agency 48 40 7 4 1 0 0 88 5 74
2018 More than 20 years in current department or agency 36 31 17 8 8 0 0 66 17 11
2017 Less than 3 years in current department or agency 54 36 8 3 0 0 0 89 3 132
2017 3 to 10 years in current department or agency 51 38 8 3 1 0 0 89 3 170
2017 11 to 20 years in current department or agency 52 39 9 0 0 0 0 91 0 63
2017 More than 20 years in current department or agency 67 26 8 0 0 0 0 92 0 12
2014 Less than 3 years in current department or agency 66 22 9 1 1 0 1 89 1 138
2014 3 to 10 years in current department or agency 65 25 6 3 1 0 0 90 4 347
2014 11 to 20 years in current department or agency 68 26 6 0 0 0 0 94 0 46

Question 14. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 41 38 11 7 3 0 0 78 10 239
2018 3 to 10 years in current department or agency 38 41 11 9 1 0 0 79 10 127
2018 11 to 20 years in current department or agency 40 38 13 4 4 0 0 79 8 74
2018 More than 20 years in current department or agency 17 58 17 0 8 0 0 75 8 11
2017 Less than 3 years in current department or agency 42 40 13 4 1 0 0 82 5 131
2017 3 to 10 years in current department or agency 39 42 11 5 2 0 0 81 8 170
2017 11 to 20 years in current department or agency 44 41 12 3 0 0 0 84 3 63
2017 More than 20 years in current department or agency 58 26 8 8 0 0 0 84 8 12
2014 Less than 3 years in current department or agency 54 34 7 2 2 0 1 88 4 138
2014 3 to 10 years in current department or agency 36 43 11 6 3 0 0 79 10 347
2014 11 to 20 years in current department or agency 51 34 13 2 0 0 0 85 2 46

Question 43. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 38 33 18 6 4 1 0 72 10 237
2018 3 to 10 years in current department or agency 26 31 21 13 9 0 0 57 23 126
2018 11 to 20 years in current department or agency 24 37 25 7 8 0 0 60 15 72
2018 More than 20 years in current department or agency 8 8 30 26 18 10 0 19 48 11
2017 Less than 3 years in current department or agency 36 31 19 7 5 3 0 69 12 132
2017 3 to 10 years in current department or agency 18 38 20 11 11 1 0 57 22 170
2017 11 to 20 years in current department or agency 20 31 22 17 7 2 2 52 25 62
2017 More than 20 years in current department or agency 43 0 16 16 25 0 0 43 42 12
2014 Less than 3 years in current department or agency 45 34 9 4 3 4 2 84 7 138
2014 3 to 10 years in current department or agency 14 34 24 15 11 1 0 49 27 347
2014 11 to 20 years in current department or agency 29 33 15 11 10 2 0 63 21 46

Question 44. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 38 37 13 8 4 1 0 75 12 237
2018 3 to 10 years in current department or agency 24 36 19 14 7 0 0 60 21 126
2018 11 to 20 years in current department or agency 23 40 18 12 7 0 0 63 19 72
2018 More than 20 years in current department or agency 17 10 27 46 0 0 0 27 46 11
2017 Less than 3 years in current department or agency 34 38 17 8 2 1 1 73 10 132
2017 3 to 10 years in current department or agency 21 40 17 14 8 0 0 61 22 170
2017 11 to 20 years in current department or agency 20 40 20 12 7 0 2 61 19 63
2017 More than 20 years in current department or agency 43 0 32 18 8 0 0 43 26 12
2014 Less than 3 years in current department or agency 46 37 7 5 3 1 1 84 8 138
2014 3 to 10 years in current department or agency 18 39 20 14 9 0 0 58 22 347
2014 11 to 20 years in current department or agency 33 29 18 16 4 0 0 62 21 46

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 34 21 19 13 8 4 0 57 23 236
2018 3 to 10 years in current department or agency 22 26 23 14 12 3 0 50 27 126
2018 11 to 20 years in current department or agency 32 29 21 7 5 5 0 65 13 72
2018 More than 20 years in current department or agency 8 8 38 0 35 10 0 19 39 11
2017 Less than 3 years in current department or agency 30 21 14 18 8 6 3 56 28 132
2017 3 to 10 years in current department or agency 23 31 15 18 9 4 1 56 28 170
2017 11 to 20 years in current department or agency 24 41 12 10 11 0 2 66 22 63
2017 More than 20 years in current department or agency 27 15 8 34 0 8 8 50 40 12
2014 Less than 3 years in current department or agency 38 21 18 8 5 8 2 66 14 138
2014 3 to 10 years in current department or agency 19 28 19 12 16 5 0 50 29 347
2014 11 to 20 years in current department or agency 30 23 24 13 8 2 0 54 21 46
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 48 32 9 6 3 3 0 82 9 237
2018 3 to 10 years in current department or agency 49 23 13 9 4 1 1 73 13 126
2018 11 to 20 years in current department or agency 49 33 11 0 1 4 1 87 1 72
2018 More than 20 years in current department or agency 38 18 27 8 8 0 0 56 17 11
2017 Less than 3 years in current department or agency 50 30 13 3 2 3 0 82 5 132
2017 3 to 10 years in current department or agency 48 28 12 8 2 1 1 77 11 170
2017 11 to 20 years in current department or agency 52 28 12 5 0 3 0 83 5 63
2017 More than 20 years in current department or agency 51 26 0 8 8 8 0 83 17 12
2014 Less than 3 years in current department or agency 62 24 6 1 2 5 1 91 3 138
2014 3 to 10 years in current department or agency 45 31 11 5 6 2 0 78 11 347
2014 11 to 20 years in current department or agency 39 41 11 2 2 5 0 84 4 46

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 47 32 11 7 2 1 0 80 8 235
2018 3 to 10 years in current department or agency 50 23 14 11 3 0 0 73 13 126
2018 11 to 20 years in current department or agency 56 24 11 7 1 0 1 81 8 72
2018 More than 20 years in current department or agency 26 48 9 0 17 0 0 74 17 11
2017 Less than 3 years in current department or agency 51 33 9 6 1 1 0 84 7 132
2017 3 to 10 years in current department or agency 44 32 9 11 4 0 1 77 14 169
2017 11 to 20 years in current department or agency 48 28 12 8 3 2 0 77 11 63
2017 More than 20 years in current department or agency 41 26 16 10 0 8 0 72 11 12
2014 Less than 3 years in current department or agency 60 26 8 3 2 1 1 87 5 138
2014 3 to 10 years in current department or agency 45 30 10 8 7 0 0 75 14 347
2014 11 to 20 years in current department or agency 39 44 9 4 4 0 0 83 8 46

Question 26. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 51 25 11 6 5 1 0 77 11 235
2018 3 to 10 years in current department or agency 53 26 8 6 7 0 0 79 13 127
2018 11 to 20 years in current department or agency 53 31 8 0 7 0 1 85 7 72
2018 More than 20 years in current department or agency 26 38 19 0 17 0 0 64 17 11
2017 Less than 3 years in current department or agency 56 25 7 9 1 1 0 83 10 130
2017 3 to 10 years in current department or agency 57 23 12 5 3 0 1 80 8 170
2017 11 to 20 years in current department or agency 50 28 11 5 3 2 2 81 8 63
2017 More than 20 years in current department or agency 58 18 8 8 8 0 0 76 16 12
2014 Less than 3 years in current department or agency 64 22 6 3 2 2 1 89 5 138
2014 3 to 10 years in current department or agency 50 30 9 5 5 1 0 81 10 347
2014 11 to 20 years in current department or agency 56 31 7 2 4 0 0 88 6 46

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 32 35 17 7 3 8 0 72 10 238
2018 3 to 10 years in current department or agency 21 37 21 13 6 2 0 59 19 127
2018 11 to 20 years in current department or agency 20 40 23 8 4 5 0 63 12 74
2018 More than 20 years in current department or agency 8 17 38 26 12 0 0 25 37 11
2017 Less than 3 years in current department or agency 42 32 11 5 2 8 0 80 8 132
2017 3 to 10 years in current department or agency 19 42 16 12 8 3 0 63 21 170
2017 11 to 20 years in current department or agency 19 41 17 15 3 5 0 63 19 63
2017 More than 20 years in current department or agency 43 16 8 26 8 0 0 58 34 12
2014 Less than 3 years in current department or agency 44 27 12 5 1 11 0 80 7 138
2014 3 to 10 years in current department or agency 24 37 19 8 7 4 0 64 16 347
2014 11 to 20 years in current department or agency 25 37 15 17 6 0 0 62 23 46

Question 30. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 27 38 17 10 4 4 0 67 15 235
2018 3 to 10 years in current department or agency 19 31 24 17 8 1 0 50 25 127
2018 11 to 20 years in current department or agency 13 43 20 17 7 0 0 56 24 74
2018 More than 20 years in current department or agency 8 0 36 44 12 0 0 8 56 11
2017 Less than 3 years in current department or agency 33 34 11 9 5 6 2 73 15 132
2017 3 to 10 years in current department or agency 13 39 17 16 13 1 0 52 30 170
2017 11 to 20 years in current department or agency 19 29 21 24 5 2 0 49 29 63
2017 More than 20 years in current department or agency 35 23 0 25 16 0 0 58 42 12
2014 Less than 3 years in current department or agency 34 33 12 10 4 7 0 72 15 138
2014 3 to 10 years in current department or agency 22 35 19 13 10 1 0 57 23 347
2014 11 to 20 years in current department or agency 32 30 15 17 6 0 0 62 23 46

Question 31. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 22 32 22 13 6 6 0 57 20 237
2018 3 to 10 years in current department or agency 15 25 28 19 10 3 0 41 30 126
2018 11 to 20 years in current department or agency 8 38 24 18 9 3 0 48 28 73
2018 More than 20 years in current department or agency 8 0 28 52 12 0 0 8 63 11
2017 Less than 3 years in current department or agency 25 20 22 16 7 10 0 50 25 132
2017 3 to 10 years in current department or agency 9 28 27 19 16 1 0 37 35 170
2017 11 to 20 years in current department or agency 14 29 22 24 8 3 0 45 33 63
2017 More than 20 years in current department or agency 27 15 16 18 24 0 0 43 42 12
2014 Less than 3 years in current department or agency 23 34 14 13 7 8 0 63 22 138
2014 3 to 10 years in current department or agency 14 32 24 16 11 3 0 48 28 347
2014 11 to 20 years in current department or agency 18 29 28 17 4 4 0 49 22 46

Question 32. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 22 32 18 19 6 4 0 55 26 237
2018 3 to 10 years in current department or agency 12 33 24 17 12 2 0 46 29 127
2018 11 to 20 years in current department or agency 16 33 25 12 11 3 0 50 24 72
2018 More than 20 years in current department or agency 8 0 54 26 12 0 0 8 38 11
2017 Less than 3 years in current department or agency 25 31 18 12 6 7 0 61 20 131
2017 3 to 10 years in current department or agency 10 39 23 16 10 3 0 50 26 170
2017 11 to 20 years in current department or agency 13 38 13 17 17 1 0 52 35 63
2017 More than 20 years in current department or agency 35 16 8 26 16 0 0 51 42 12
2014 Less than 3 years in current department or agency 28 34 13 15 5 4 1 65 21 138
2014 3 to 10 years in current department or agency 17 31 17 19 14 2 0 49 33 347
2014 11 to 20 years in current department or agency 16 41 18 21 4 0 0 57 25 46
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 36 37 14 7 4 0 2 74 12 236
2018 3 to 10 years in current department or agency 38 30 14 12 6 0 0 68 18 127
2018 11 to 20 years in current department or agency 34 38 12 7 9 0 0 72 15 74
2018 More than 20 years in current department or agency 36 27 20 8 8 0 0 63 17 11
2017 Less than 3 years in current department or agency 47 36 8 8 2 0 0 82 9 132
2017 3 to 10 years in current department or agency 30 36 16 10 8 0 0 66 18 170
2017 11 to 20 years in current department or agency 29 36 15 11 6 0 2 67 18 63
2017 More than 20 years in current department or agency 50 8 10 24 8 0 0 58 32 12
2014 Less than 3 years in current department or agency 46 34 10 3 3 2 1 83 7 138
2014 3 to 10 years in current department or agency 28 36 12 11 12 0 0 65 23 347
2014 11 to 20 years in current department or agency 28 44 11 9 8 0 0 72 17 46

Question 7. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 27 35 17 13 7 0 0 63 20 237
2018 3 to 10 years in current department or agency 27 40 15 12 6 0 0 66 19 128
2018 11 to 20 years in current department or agency 32 43 7 9 9 0 0 75 18 74
2018 More than 20 years in current department or agency 10 56 17 0 17 0 0 66 17 11
2017 Less than 3 years in current department or agency 33 39 12 13 3 0 0 73 16 132
2017 3 to 10 years in current department or agency 26 37 14 15 7 1 0 63 22 169
2017 11 to 20 years in current department or agency 34 43 5 17 2 0 0 77 18 63
2017 More than 20 years in current department or agency 35 32 8 18 8 0 0 67 25 12

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 18 21 17 12 9 19 3 50 27 238
2018 3 to 10 years in current department or agency 16 35 23 9 8 7 2 56 19 127
2018 11 to 20 years in current department or agency 16 22 21 15 8 15 3 46 29 74
2018 More than 20 years in current department or agency 8 18 38 26 0 10 0 29 28 11
2017 Less than 3 years in current department or agency 20 22 14 12 8 21 3 56 26 130
2017 3 to 10 years in current department or agency 14 24 16 20 8 16 2 47 34 170
2017 11 to 20 years in current department or agency 7 31 25 25 4 5 3 41 32 63
2017 More than 20 years in current department or agency 27 8 16 18 8 23 0 46 34 12
2014 Less than 3 years in current department or agency 21 17 13 8 6 28 6 58 21 138
2014 3 to 10 years in current department or agency 13 26 19 17 14 7 4 44 35 346
2014 11 to 20 years in current department or agency 15 20 17 20 15 11 2 41 40 46

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 42 34 10 8 3 2 1 79 11 237
2018 3 to 10 years in current department or agency 45 29 8 12 6 0 0 74 18 127
2018 11 to 20 years in current department or agency 47 33 9 4 4 2 1 83 8 72
2018 More than 20 years in current department or agency 34 22 27 0 17 0 0 56 17 11
2017 Less than 3 years in current department or agency 48 29 12 4 3 0 3 80 7 132
2017 3 to 10 years in current department or agency 43 29 12 9 5 1 1 73 14 170
2017 11 to 20 years in current department or agency 40 32 14 9 3 0 2 73 13 63
2017 More than 20 years in current department or agency 58 18 0 8 8 8 0 83 17 12
2014 Less than 3 years in current department or agency 55 22 11 5 2 2 3 82 7 137
2014 3 to 10 years in current department or agency 38 40 8 5 8 0 1 78 13 347
2014 11 to 20 years in current department or agency 43 37 4 11 4 0 0 81 15 46

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 30 24 12 6 3 6 19 72 13 56
2018 3 to 10 years in current department or agency 25 34 14 11 6 4 7 66 19 53
2017 Less than 3 years in current department or agency 41 29 3 0 8 4 16 87 10 30
2017 3 to 10 years in current department or agency 28 33 16 10 4 5 4 67 16 56
2017 11 to 20 years in current department or agency 49 19 11 6 5 10 0 75 13 19
2014 Less than 3 years in current department or agency 58 12 7 10 3 7 3 78 15 29
2014 3 to 10 years in current department or agency 23 38 14 12 5 0 8 66 19 95
2014 11 to 20 years in current department or agency 27 30 25 6 7 0 6 60 13 16

Job fit and development

Question 1. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 30 45 8 11 4 1 1 76 15 238
2018 3 to 10 years in current department or agency 32 41 11 10 5 0 0 73 16 128
2018 11 to 20 years in current department or agency 36 36 11 14 1 0 3 73 16 74
2018 More than 20 years in current department or agency 35 40 8 8 8 0 0 75 17 11
2017 Less than 3 years in current department or agency 32 40 13 8 5 0 2 74 13 131
2017 3 to 10 years in current department or agency 32 37 16 10 5 0 0 69 15 170
2017 11 to 20 years in current department or agency 36 36 13 9 5 0 2 73 14 63
2017 More than 20 years in current department or agency 35 40 17 8 0 0 0 75 8 12
2014 Less than 3 years in current department or agency 39 35 10 11 3 1 1 76 14 138
2014 3 to 10 years in current department or agency 28 42 15 10 4 0 0 71 15 347
2014 11 to 20 years in current department or agency 30 45 5 19 2 0 0 74 21 46

Question 2. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 41 36 10 8 4 0 0 78 12 237
2018 3 to 10 years in current department or agency 44 37 13 5 1 0 0 80 6 127
2018 11 to 20 years in current department or agency 48 40 3 7 3 0 0 88 9 73
2018 More than 20 years in current department or agency 45 20 18 17 0 0 0 65 17 11
2017 Less than 3 years in current department or agency 45 32 10 11 2 0 0 77 12 131
2017 3 to 10 years in current department or agency 41 41 9 5 4 0 0 82 9 170
2017 11 to 20 years in current department or agency 51 41 5 0 3 0 0 92 3 63
2017 More than 20 years in current department or agency 76 16 0 8 0 0 0 92 8 12
2014 Less than 3 years in current department or agency 59 27 5 7 2 0 0 86 9 137
2014 3 to 10 years in current department or agency 35 38 13 8 6 0 0 73 14 347
2014 11 to 20 years in current department or agency 61 23 13 2 0 0 0 84 2 46

Question 3. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 44 39 8 5 4 0 0 83 9 236
2018 3 to 10 years in current department or agency 48 38 8 4 1 0 0 86 6 127
2018 11 to 20 years in current department or agency 54 29 7 7 3 0 0 83 10 73
2018 More than 20 years in current department or agency 45 38 8 8 0 0 0 83 8 11
2017 Less than 3 years in current department or agency 52 28 11 7 1 0 0 81 8 131
2017 3 to 10 years in current department or agency 47 35 7 8 3 0 0 82 11 170
2017 11 to 20 years in current department or agency 52 39 5 2 3 0 0 91 5 63
2017 More than 20 years in current department or agency 84 8 0 8 0 0 0 92 8 12
2014 Less than 3 years in current department or agency 58 26 8 5 3 0 0 84 8 138
2014 3 to 10 years in current department or agency 43 34 10 8 5 0 0 77 13 346
2014 11 to 20 years in current department or agency 59 30 7 4 0 0 0 89 4 46

Question 37. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 28 34 18 9 6 6 0 65 16 239
2018 3 to 10 years in current department or agency 15 38 20 15 11 1 0 53 27 127
2018 11 to 20 years in current department or agency 18 35 23 12 8 3 2 56 21 74
2018 More than 20 years in current department or agency 8 20 46 8 0 18 0 34 10 11
2017 Less than 3 years in current department or agency 38 36 7 8 4 7 1 80 12 131
2017 3 to 10 years in current department or agency 25 33 20 12 8 1 0 59 20 169
2017 11 to 20 years in current department or agency 29 39 14 14 3 0 0 69 17 63
2017 More than 20 years in current department or agency 50 8 24 10 8 0 0 58 18 12
2014 Less than 3 years in current department or agency 37 34 15 3 1 9 1 80 4 138
2014 3 to 10 years in current department or agency 21 37 20 11 10 2 0 58 21 347
2014 11 to 20 years in current department or agency 16 48 11 21 4 0 0 64 25 46

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 19 32 18 14 10 5 3 55 25 238
2018 3 to 10 years in current department or agency 16 18 25 20 20 0 2 34 41 128
2018 11 to 20 years in current department or agency 10 21 25 17 21 1 5 32 41 73
2018 More than 20 years in current department or agency 8 8 39 27 0 8 9 20 32 11
2017 Less than 3 years in current department or agency 23 27 15 12 7 5 10 59 23 132
2017 3 to 10 years in current department or agency 11 25 15 23 21 2 5 38 46 169
2017 11 to 20 years in current department or agency 18 17 17 16 25 5 3 37 44 63
2017 More than 20 years in current department or agency 19 15 8 16 34 0 8 38 54 12
2014 Less than 3 years in current department or agency 19 18 14 15 9 10 15 50 32 138
2014 3 to 10 years in current department or agency 10 20 15 21 30 2 1 31 53 347
2014 11 to 20 years in current department or agency 11 32 11 26 13 3 4 46 42 46

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 33 39 11 12 4 0 0 73 16 238
2018 3 to 10 years in current department or agency 33 38 17 8 4 0 0 71 12 126
2018 11 to 20 years in current department or agency 36 34 17 9 4 0 0 70 13 74
2018 More than 20 years in current department or agency 0 46 10 27 17 0 0 46 44 11
2017 Less than 3 years in current department or agency 44 34 13 8 2 0 1 78 9 132
2017 3 to 10 years in current department or agency 31 41 11 10 6 0 0 73 16 170
2017 11 to 20 years in current department or agency 38 37 11 12 2 0 0 75 14 62
2017 More than 20 years in current department or agency 43 16 0 18 24 0 0 58 42 12
2014 Less than 3 years in current department or agency 38 39 12 5 2 1 2 80 8 138
2014 3 to 10 years in current department or agency 26 42 13 10 9 0 0 68 19 347
2014 11 to 20 years in current department or agency 27 38 9 19 6 0 0 66 25 46

Question 12. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 41 35 9 9 5 0 0 77 14 239
2018 3 to 10 years in current department or agency 43 35 11 7 4 0 0 78 11 123
2018 11 to 20 years in current department or agency 37 40 13 5 5 0 0 77 10 74
2018 More than 20 years in current department or agency 25 31 27 0 17 0 0 56 17 11
2017 Less than 3 years in current department or agency 51 30 9 7 2 0 1 82 9 132
2017 3 to 10 years in current department or agency 38 35 13 5 8 1 0 73 14 170
2017 11 to 20 years in current department or agency 44 30 15 11 0 0 0 74 11 63
2017 More than 20 years in current department or agency 43 8 34 8 8 0 0 50 16 12
2014 Less than 3 years in current department or agency 48 32 13 5 1 0 1 81 6 138
2014 3 to 10 years in current department or agency 34 35 16 10 5 0 0 68 16 347
2014 11 to 20 years in current department or agency 29 32 23 11 4 0 0 62 15 46

Question 13. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 35 37 13 10 4 0 0 72 14 237
2018 3 to 10 years in current department or agency 35 37 13 9 5 0 1 72 14 124
2018 11 to 20 years in current department or agency 37 36 12 12 3 0 0 73 15 74
2018 More than 20 years in current department or agency 27 40 17 0 17 0 0 66 17 11
2017 Less than 3 years in current department or agency 44 35 15 5 1 0 0 79 7 132
2017 3 to 10 years in current department or agency 37 33 11 12 7 1 0 71 19 170
2017 11 to 20 years in current department or agency 39 33 12 12 3 0 0 72 16 63
2017 More than 20 years in current department or agency 35 40 8 10 8 0 0 75 17 12
2014 Less than 3 years in current department or agency 40 41 9 5 1 2 1 83 7 138
2014 3 to 10 years in current department or agency 32 36 15 10 7 0 0 68 17 347
2014 11 to 20 years in current department or agency 34 35 15 8 6 2 0 70 15 46

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 34 39 14 6 3 4 0 76 9 238
2018 3 to 10 years in current department or agency 21 42 19 14 2 2 0 64 16 128
2018 11 to 20 years in current department or agency 23 35 23 10 3 5 0 61 14 74
2018 More than 20 years in current department or agency 17 0 47 19 8 9 0 19 30 11
2017 Less than 3 years in current department or agency 38 34 15 5 3 5 1 76 8 132
2017 3 to 10 years in current department or agency 18 40 23 10 7 2 1 59 17 170
2017 11 to 20 years in current department or agency 18 35 27 9 8 2 2 55 18 62
2017 More than 20 years in current department or agency 43 8 25 8 16 0 0 50 24 12

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 53 31 7 3 5 0 0 84 9 238
2018 3 to 10 years in current department or agency 43 35 13 6 3 0 1 78 9 127
2018 11 to 20 years in current department or agency 48 37 7 4 4 0 0 85 8 74
2018 More than 20 years in current department or agency 34 31 27 8 0 0 0 65 8 11
2017 Less than 3 years in current department or agency 57 26 7 8 1 0 2 84 9 131
2017 3 to 10 years in current department or agency 46 32 9 6 6 0 0 79 12 169
2017 11 to 20 years in current department or agency 46 36 11 3 3 0 2 83 6 63
2017 More than 20 years in current department or agency 47 28 0 9 17 0 0 74 26 11
2014 Less than 3 years in current department or agency 53 30 9 5 2 0 1 84 7 138
2014 3 to 10 years in current department or agency 43 33 8 8 6 0 1 77 14 347
2014 11 to 20 years in current department or agency 46 35 6 7 4 0 2 83 11 46

Question 15. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 45 31 13 7 3 0 0 76 10 238
2018 3 to 10 years in current department or agency 32 30 25 8 6 0 0 62 13 128
2018 11 to 20 years in current department or agency 43 30 15 9 3 0 0 73 13 74
2018 More than 20 years in current department or agency 45 46 0 0 8 0 0 92 8 11
2017 Less than 3 years in current department or agency 43 36 10 7 3 0 1 79 10 132
2017 3 to 10 years in current department or agency 33 36 23 5 4 0 0 69 8 169
2017 11 to 20 years in current department or agency 30 51 14 5 0 0 0 81 5 63
2017 More than 20 years in current department or agency 51 33 16 0 0 0 0 84 0 12
2014 Less than 3 years in current department or agency 38 35 19 6 1 0 1 75 6 137
2014 3 to 10 years in current department or agency 36 38 15 9 2 0 0 74 12 347
2014 11 to 20 years in current department or agency 47 32 11 6 4 0 0 79 10 46

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2018 Less than 3 years in current department or agency 40 25 35 237
2018 3 to 10 years in current department or agency 37 24 40 127
2018 11 to 20 years in current department or agency 29 39 32 74
2018 More than 20 years in current department or agency 48 27 25 11
2017 Less than 3 years in current department or agency 44 24 32 132
2017 3 to 10 years in current department or agency 45 27 28 170
2017 11 to 20 years in current department or agency 23 45 33 63
2017 More than 20 years in current department or agency 25 41 34 12
2014 Less than 3 years in current department or agency 35 31 34 138
2014 3 to 10 years in current department or agency 40 20 40 347
2014 11 to 20 years in current department or agency 27 40 32 46

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2018 Less than 3 years in current department or agency 7 17 50 4 18 3 94
2018 3 to 10 years in current department or agency 14 7 72 2 4 2 47
2017 Less than 3 years in current department or agency 4 11 44 7 30 5 56
2017 3 to 10 years in current department or agency 10 15 58 4 4 10 77
2017 11 to 20 years in current department or agency 27 0 53 6 7 7 14
2014 Less than 3 years in current department or agency 17 11 38 8 9999 25 47
2014 3 to 10 years in current department or agency 7 22 56 4 9999 11 138
2014 11 to 20 years in current department or agency 30 23 39 0 9999 8 13
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 43 44 6 4 2 1 0 87 7 238
2018 3 to 10 years in current department or agency 48 40 5 5 2 0 0 88 7 126
2018 11 to 20 years in current department or agency 45 46 5 4 0 0 0 91 4 74
2018 More than 20 years in current department or agency 17 49 26 8 0 0 0 66 8 11
2017 Less than 3 years in current department or agency 43 40 10 6 1 0 0 83 7 132
2017 3 to 10 years in current department or agency 39 41 8 8 3 1 0 81 11 170
2017 11 to 20 years in current department or agency 54 31 8 3 3 2 0 86 6 63
2017 More than 20 years in current department or agency 43 16 25 8 8 0 0 59 16 12
2014 Less than 3 years in current department or agency 55 29 10 2 3 0 1 85 5 138
2014 3 to 10 years in current department or agency 43 40 8 5 5 1 0 83 10 347
2014 11 to 20 years in current department or agency 53 35 2 4 4 2 0 89 8 46

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 26 43 14 12 3 2 0 70 15 238
2018 3 to 10 years in current department or agency 16 40 19 22 3 0 0 56 26 128
2018 11 to 20 years in current department or agency 22 44 21 11 1 0 0 66 12 74
2018 More than 20 years in current department or agency 8 54 18 9 12 0 0 62 20 11
2017 Less than 3 years in current department or agency 32 37 16 6 6 3 0 71 12 132
2017 3 to 10 years in current department or agency 18 49 16 10 7 0 0 66 17 170
2017 11 to 20 years in current department or agency 21 37 23 14 5 0 0 58 19 63
2017 More than 20 years in current department or agency 43 32 0 18 8 0 0 74 26 12
2014 Less than 3 years in current department or agency 40 44 10 3 1 2 0 86 5 137
2014 3 to 10 years in current department or agency 27 45 14 9 4 1 0 73 13 347
2014 11 to 20 years in current department or agency 36 37 15 10 2 0 0 73 12 46

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 15 25 36 14 7 1 1 22 41 238
2018 3 to 10 years in current department or agency 15 33 38 10 3 1 1 13 48 127
2018 11 to 20 years in current department or agency 19 35 23 18 3 1 1 21 56 74
2018 More than 20 years in current department or agency 0 45 37 18 0 0 0 18 45 11
2017 Less than 3 years in current department or agency 9 23 39 16 9 1 3 26 33 132
2017 3 to 10 years in current department or agency 24 36 23 13 2 0 2 16 61 170
2017 11 to 20 years in current department or agency 15 36 35 8 3 0 3 12 52 62
2017 More than 20 years in current department or agency 8 34 34 15 10 0 0 25 41 12
2014 Less than 3 years in current department or agency 8 29 35 16 8 1 3 25 39 138
2014 3 to 10 years in current department or agency 16 36 28 13 5 1 1 19 53 347
2014 11 to 20 years in current department or agency 15 31 43 2 7 0 2 9 47 46

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 13 27 27 17 11 4 1 30 42 239
2018 3 to 10 years in current department or agency 23 30 32 10 4 0 1 14 53 126
2018 11 to 20 years in current department or agency 27 32 25 11 4 0 1 15 60 73
2018 More than 20 years in current department or agency 8 35 48 8 0 0 0 8 43 11
2017 Less than 3 years in current department or agency 14 22 30 18 11 2 3 30 38 132
2017 3 to 10 years in current department or agency 29 31 25 10 4 1 1 14 61 170
2017 11 to 20 years in current department or agency 35 16 33 8 4 2 3 12 53 62
2017 More than 20 years in current department or agency 8 34 33 8 17 0 0 25 42 12
2014 Less than 3 years in current department or agency 5 15 36 19 14 7 4 37 23 138
2014 3 to 10 years in current department or agency 22 27 30 13 6 1 2 19 50 346
2014 11 to 20 years in current department or agency 11 32 32 11 9 0 5 21 45 46

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 20 31 28 12 5 3 2 18 53 239
2018 3 to 10 years in current department or agency 33 26 29 8 3 1 1 12 59 126
2018 11 to 20 years in current department or agency 31 35 21 7 5 0 2 12 67 74
2018 More than 20 years in current department or agency 8 38 18 8 0 0 27 11 63 11
2017 Less than 3 years in current department or agency 17 23 31 16 6 3 4 24 43 132
2017 3 to 10 years in current department or agency 29 30 27 10 3 1 1 13 60 170
2017 11 to 20 years in current department or agency 31 31 21 10 4 0 3 14 64 62
2017 More than 20 years in current department or agency 0 51 16 15 10 0 8 27 55 12
2014 Less than 3 years in current department or agency 21 28 20 16 8 3 4 26 53 137
2014 3 to 10 years in current department or agency 34 29 23 9 2 1 1 12 64 347
2014 11 to 20 years in current department or agency 29 33 26 9 2 0 0 11 62 46

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 8 16 27 33 14 1 1 48 25 238
2018 3 to 10 years in current department or agency 13 25 34 21 6 0 1 28 38 127
2018 11 to 20 years in current department or agency 10 25 33 24 8 0 0 32 35 74
2018 More than 20 years in current department or agency 8 8 56 18 0 0 9 20 18 11
2017 Less than 3 years in current department or agency 8 16 32 27 14 1 2 42 24 132
2017 3 to 10 years in current department or agency 16 23 32 20 9 0 1 30 39 170
2017 11 to 20 years in current department or agency 16 29 29 22 2 0 2 24 46 62
2017 More than 20 years in current department or agency 0 34 16 33 10 0 8 46 37 12
2014 Less than 3 years in current department or agency 7 14 36 18 18 5 2 39 22 137
2014 3 to 10 years in current department or agency 14 16 39 24 6 0 1 30 30 346
2014 11 to 20 years in current department or agency 15 28 29 17 9 0 2 26 44 46

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 11 26 22 22 13 3 3 37 39 239
2018 3 to 10 years in current department or agency 24 27 28 16 3 1 1 19 52 125
2018 11 to 20 years in current department or agency 15 25 33 19 7 0 0 26 40 73
2018 More than 20 years in current department or agency 8 27 29 27 0 0 8 29 39 11
2017 Less than 3 years in current department or agency 15 14 33 20 10 2 6 33 31 131
2017 3 to 10 years in current department or agency 27 29 23 10 7 1 3 17 59 169
2017 11 to 20 years in current department or agency 20 28 33 11 4 2 3 16 50 62
2017 More than 20 years in current department or agency 8 44 15 15 17 0 0 33 52 12
2014 Less than 3 years in current department or agency 15 23 21 20 13 4 5 36 41 137
2014 3 to 10 years in current department or agency 25 28 27 14 3 1 2 18 54 347
2014 11 to 20 years in current department or agency 30 21 25 12 7 2 2 20 54 46

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 18 20 21 19 12 7 2 35 42 239
2018 3 to 10 years in current department or agency 18 33 30 13 6 0 1 19 51 127
2018 11 to 20 years in current department or agency 21 31 27 11 7 1 1 19 54 73
2018 More than 20 years in current department or agency 9 44 38 8 0 0 0 8 53 11
2017 Less than 3 years in current department or agency 19 16 29 15 10 6 5 28 40 132
2017 3 to 10 years in current department or agency 23 32 25 14 4 1 1 18 56 170
2017 11 to 20 years in current department or agency 27 34 19 13 4 2 2 17 63 62
2017 More than 20 years in current department or agency 24 43 18 15 0 0 0 15 67 12
2014 Less than 3 years in current department or agency 9 13 25 28 10 8 7 44 27 137
2014 3 to 10 years in current department or agency 19 22 26 21 8 1 3 31 42 347
2014 11 to 20 years in current department or agency 9 30 19 26 10 2 5 38 41 46

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 16 28 30 16 6 3 1 23 45 238
2018 3 to 10 years in current department or agency 22 29 29 13 4 2 1 17 53 127
2018 11 to 20 years in current department or agency 18 31 33 15 1 1 0 16 50 74
2018 More than 20 years in current department or agency 17 28 28 18 0 0 8 20 50 11
2017 Less than 3 years in current department or agency 17 17 37 17 8 3 2 25 35 132
2017 3 to 10 years in current department or agency 26 24 31 11 7 1 1 18 51 169
2017 11 to 20 years in current department or agency 21 28 30 12 5 2 2 18 51 61
2017 More than 20 years in current department or agency 16 51 8 8 10 0 8 19 73 12
2014 Less than 3 years in current department or agency 17 19 31 12 12 6 4 26 40 138
2014 3 to 10 years in current department or agency 23 30 30 10 3 2 2 14 55 346
2014 11 to 20 years in current department or agency 17 34 32 6 7 0 5 13 54 46

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 48 30 12 6 4 1 0 78 10 235
2018 3 to 10 years in current department or agency 48 31 6 9 5 1 0 80 14 127
2018 11 to 20 years in current department or agency 44 39 5 3 6 3 0 85 9 74
2018 More than 20 years in current department or agency 43 30 10 8 8 0 0 73 17 11
2017 Less than 3 years in current department or agency 62 24 7 3 3 1 0 86 6 132
2017 3 to 10 years in current department or agency 50 28 8 9 4 0 1 79 13 170
2017 11 to 20 years in current department or agency 52 20 9 12 5 0 2 73 17 63
2017 More than 20 years in current department or agency 35 25 8 32 0 0 0 60 32 12
2014 Less than 3 years in current department or agency 63 20 5 5 5 1 1 85 10 138
2014 3 to 10 years in current department or agency 47 30 10 7 6 0 0 77 13 346
2014 11 to 20 years in current department or agency 59 26 6 0 9 0 0 85 9 46

Question 20. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 51 35 5 5 4 0 0 86 9 238
2018 3 to 10 years in current department or agency 48 37 7 5 3 0 0 85 8 127
2018 11 to 20 years in current department or agency 54 33 9 1 3 0 0 87 4 73
2018 More than 20 years in current department or agency 64 9 10 17 0 0 0 73 17 11
2017 Less than 3 years in current department or agency 62 27 5 1 4 0 0 90 5 132
2017 3 to 10 years in current department or agency 47 43 4 5 2 0 0 90 7 170
2017 11 to 20 years in current department or agency 48 32 14 3 3 0 0 80 6 63
2017 More than 20 years in current department or agency 50 24 18 0 8 0 0 74 8 12
2014 Less than 3 years in current department or agency 67 20 6 3 2 0 1 88 5 137
2014 3 to 10 years in current department or agency 44 40 8 5 3 0 0 84 8 346
2014 11 to 20 years in current department or agency 48 40 6 6 0 0 0 88 6 46

Question 21. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 51 32 10 2 3 2 0 84 5 238
2018 3 to 10 years in current department or agency 40 42 10 6 1 1 0 83 7 127
2018 11 to 20 years in current department or agency 46 28 15 3 4 2 2 77 7 74
2018 More than 20 years in current department or agency 56 17 10 8 8 0 0 73 17 11

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 48 32 10 5 1 4 0 83 6 236
2018 3 to 10 years in current department or agency 43 40 11 3 1 1 0 84 5 127
2018 11 to 20 years in current department or agency 38 41 10 6 0 4 0 83 7 71
2018 More than 20 years in current department or agency 25 66 9 0 0 0 0 91 0 11
2017 Less than 3 years in current department or agency 52 32 7 2 0 5 1 90 2 132
2017 3 to 10 years in current department or agency 39 40 13 3 1 4 0 82 4 169
2017 11 to 20 years in current department or agency 36 46 13 3 0 2 0 84 3 62
2017 More than 20 years in current department or agency 58 18 16 8 0 0 0 76 8 12
2014 Less than 3 years in current department or agency 51 27 9 1 0 11 1 90 1 138
2014 3 to 10 years in current department or agency 39 36 14 3 2 6 0 80 5 347
2014 11 to 20 years in current department or agency 40 40 13 0 2 5 0 84 2 45

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 49 34 9 4 2 3 0 85 6 237
2018 3 to 10 years in current department or agency 38 51 4 4 2 1 0 90 6 125
2018 11 to 20 years in current department or agency 38 43 13 3 0 4 0 84 3 72
2018 More than 20 years in current department or agency 25 35 40 0 0 0 0 60 0 11
2017 Less than 3 years in current department or agency 57 30 6 4 0 3 0 90 4 132
2017 3 to 10 years in current department or agency 36 45 9 6 4 1 0 82 10 170
2017 11 to 20 years in current department or agency 39 46 6 5 3 0 2 86 8 63
2017 More than 20 years in current department or agency 58 0 16 26 0 0 0 58 26 12
2014 Less than 3 years in current department or agency 55 37 3 1 1 3 0 95 2 138
2014 3 to 10 years in current department or agency 40 39 11 4 4 3 0 81 8 347
2014 11 to 20 years in current department or agency 35 50 8 5 0 2 0 87 5 46

Question 42. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 55 31 8 2 2 1 0 87 4 237
2018 3 to 10 years in current department or agency 40 42 11 3 4 0 0 82 8 127
2018 11 to 20 years in current department or agency 46 35 13 4 1 0 0 81 5 72
2018 More than 20 years in current department or agency 28 22 31 19 0 0 0 50 19 10
2017 Less than 3 years in current department or agency 66 26 6 2 1 0 0 92 2 132
2017 3 to 10 years in current department or agency 38 45 7 6 4 0 0 83 10 170
2017 11 to 20 years in current department or agency 40 38 11 6 3 0 2 80 10 63
2017 More than 20 years in current department or agency 50 16 8 26 0 0 0 66 26 12
2014 Less than 3 years in current department or agency 66 30 3 1 1 1 0 96 1 138
2014 3 to 10 years in current department or agency 44 36 12 4 3 0 0 81 7 347
2014 11 to 20 years in current department or agency 43 44 9 2 2 0 0 87 5 46

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 29 35 14 7 6 5 5 71 14 237
2018 3 to 10 years in current department or agency 23 31 19 7 10 3 7 60 19 127
2018 11 to 20 years in current department or agency 26 33 21 4 8 4 4 64 13 74
2018 More than 20 years in current department or agency 26 38 19 17 0 0 0 64 17 11
2017 Less than 3 years in current department or agency 43 28 11 4 5 3 6 78 10 132
2017 3 to 10 years in current department or agency 31 33 13 13 6 3 1 67 20 170
2017 11 to 20 years in current department or agency 33 32 14 15 3 2 2 66 19 63
2017 More than 20 years in current department or agency 35 23 8 16 18 0 0 58 34 12
2014 Less than 3 years in current department or agency 45 21 8 4 5 4 13 80 10 138
2014 3 to 10 years in current department or agency 34 29 14 9 8 2 2 67 18 347
2014 11 to 20 years in current department or agency 27 33 13 19 6 2 0 61 26 46

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 32 34 17 8 2 6 0 71 11 239
2018 3 to 10 years in current department or agency 40 30 13 10 4 2 0 72 14 127
2018 11 to 20 years in current department or agency 35 40 13 8 3 0 1 76 11 73
2018 More than 20 years in current department or agency 38 35 8 9 0 9 0 81 10 11
2017 Less than 3 years in current department or agency 44 34 6 8 1 6 1 84 10 132
2017 3 to 10 years in current department or agency 37 42 9 5 6 1 1 80 11 170
2017 11 to 20 years in current department or agency 35 41 11 10 3 0 0 76 13 62
2017 More than 20 years in current department or agency 50 8 8 8 26 0 0 58 34 12
2014 Less than 3 years in current department or agency 44 32 6 8 3 5 2 81 12 138
2014 3 to 10 years in current department or agency 49 33 8 5 2 1 1 84 7 347
2014 11 to 20 years in current department or agency 44 38 11 7 0 0 0 82 7 45

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 31 40 18 5 2 4 0 74 7 238
2018 3 to 10 years in current department or agency 28 37 17 11 5 1 0 66 17 127
2018 11 to 20 years in current department or agency 25 44 16 8 5 1 0 71 13 74
2018 More than 20 years in current department or agency 17 58 26 0 0 0 0 74 0 11

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 22 24 20 8 7 15 4 56 19 239
2018 3 to 10 years in current department or agency 18 19 22 14 15 9 3 42 33 125
2018 11 to 20 years in current department or agency 17 17 29 13 9 8 7 40 27 73
2018 More than 20 years in current department or agency 8 8 30 26 0 28 0 23 35 11
2017 Less than 3 years in current department or agency 22 20 17 9 7 20 6 56 21 132
2017 3 to 10 years in current department or agency 13 28 18 13 14 11 3 47 32 170
2017 11 to 20 years in current department or agency 17 29 21 13 13 6 2 50 28 63
2017 More than 20 years in current department or agency 19 15 0 8 42 15 0 41 59 12
2014 Less than 3 years in current department or agency 25 20 13 10 9 17 8 58 24 138
2014 3 to 10 years in current department or agency 18 21 23 14 14 9 2 43 32 347
2014 11 to 20 years in current department or agency 20 23 16 22 13 2 4 46 37 46

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Less than 3 years in current department or agency 13 87 239
2018 3 to 10 years in current department or agency 22 78 127

Question 49a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 40 32
2018 3 to 10 years in current department or agency 35 28

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 66 32
2018 3 to 10 years in current department or agency 61 28

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 0 32
2018 3 to 10 years in current department or agency 0 28

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 0 32
2018 3 to 10 years in current department or agency 0 28

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 30 32
2018 3 to 10 years in current department or agency 23 28

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 50 32
2018 3 to 10 years in current department or agency 38 28

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 38 32
2018 3 to 10 years in current department or agency 37 28

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 54 32
2018 3 to 10 years in current department or agency 52 28

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 37 32
2018 3 to 10 years in current department or agency 39 28

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 53 32
2018 3 to 10 years in current department or agency 53 28

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 35 32
2018 3 to 10 years in current department or agency 35 28

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 0 32

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 0 28

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 48 32
2018 3 to 10 years in current department or agency 47 28

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 17 32

Question 50m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 18 32

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 44 32
2018 3 to 10 years in current department or agency 62 28

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 19 32
2018 3 to 10 years in current department or agency 27 28

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 0 28

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 0 32

Question 51h. What action(s) did you take to address the harassment you experienced? Other

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 21 32

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 29 32
2018 3 to 10 years in current department or agency 20 28

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 23 30

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 30 30

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 23 30

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 22 30

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 27 30
2018 3 to 10 years in current department or agency 24 25

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 50 30
2018 3 to 10 years in current department or agency 60 25

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 0 25

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 45 30
2018 3 to 10 years in current department or agency 45 25

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 16 14 21 3 3 36 6 52 11 236
2018 3 to 10 years in current department or agency 15 17 26 6 10 21 5 43 22 128
2018 11 to 20 years in current department or agency 10 21 20 7 5 34 3 49 20 72
2018 More than 20 years in current department or agency 17 18 48 8 0 8 0 38 9 11
2017 Less than 3 years in current department or agency 22 15 14 1 1 39 8 69 5 132
2017 3 to 10 years in current department or agency 12 16 19 9 9 29 5 42 29 170
2017 11 to 20 years in current department or agency 13 26 25 7 5 21 3 51 16 63
2017 More than 20 years in current department or agency 27 8 16 10 8 23 8 51 26 12
2014 Less than 3 years in current department or agency 15 13 14 2 4 39 13 60 12 138
2014 3 to 10 years in current department or agency 12 18 24 7 8 27 4 44 21 347
2014 11 to 20 years in current department or agency 15 28 21 9 6 19 2 55 19 46

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 29 35 16 3 2 14 0 75 6 236
2018 3 to 10 years in current department or agency 25 41 18 7 5 3 0 69 13 128
2018 11 to 20 years in current department or agency 25 40 19 3 7 6 0 69 10 72
2018 More than 20 years in current department or agency 17 44 31 9 0 0 0 60 9 11
2017 Less than 3 years in current department or agency 36 33 9 1 1 18 2 86 3 132
2017 3 to 10 years in current department or agency 26 33 17 7 5 10 1 67 14 170
2017 11 to 20 years in current department or agency 24 36 19 5 7 9 0 66 13 61
2017 More than 20 years in current department or agency 43 24 8 26 0 0 0 66 26 12
2014 Less than 3 years in current department or agency 32 29 14 1 2 20 2 78 4 138
2014 3 to 10 years in current department or agency 24 34 23 4 5 9 1 65 10 347
2014 11 to 20 years in current department or agency 24 42 17 8 2 6 0 71 11 46

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Less than 3 years in current department or agency 5 95 236
2018 3 to 10 years in current department or agency 7 93 125

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 0 13

Question 57f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 48 13

Question 57g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 0 13

Question 57i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 0 13

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 0 13

Question 57n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 0 13

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 0 13

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 0 13

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 47 13

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 0 13

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 37 13

Question 59c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 0 13

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 0 13

Question 59f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 0 13

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 41 13

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 42 13

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 0 13

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 64 13

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 19 17 15 1 2 40 6 66 6 236
2018 3 to 10 years in current department or agency 16 19 24 4 5 25 8 52 13 127
2018 11 to 20 years in current department or agency 10 21 24 3 4 35 4 50 11 73
2018 More than 20 years in current department or agency 17 0 56 8 0 18 0 21 10 11
2017 Less than 3 years in current department or agency 24 12 15 0 1 42 6 70 1 132
2017 3 to 10 years in current department or agency 14 14 23 4 2 36 6 49 10 170
2017 11 to 20 years in current department or agency 13 19 25 2 6 32 3 50 12 63
2017 More than 20 years in current department or agency 19 8 34 0 0 39 0 45 0 12
2014 Less than 3 years in current department or agency 20 8 12 3 2 43 13 63 10 138
2014 3 to 10 years in current department or agency 13 16 20 3 4 36 9 51 12 347
2014 11 to 20 years in current department or agency 16 27 24 0 5 21 8 60 6 46

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 31 32 14 1 2 21 0 79 4 238
2018 3 to 10 years in current department or agency 26 34 22 5 4 9 0 66 10 127
2018 11 to 20 years in current department or agency 27 31 20 4 5 11 1 66 10 73
2018 More than 20 years in current department or agency 25 27 38 0 0 10 0 58 0 11
2017 Less than 3 years in current department or agency 39 28 10 0 1 21 1 87 1 132
2017 3 to 10 years in current department or agency 30 35 16 4 1 14 1 76 6 170
2017 11 to 20 years in current department or agency 31 30 15 2 6 14 2 72 9 63
2017 More than 20 years in current department or agency 58 8 26 0 0 8 0 72 0 12
2014 Less than 3 years in current department or agency 38 21 14 1 2 22 2 78 4 138
2014 3 to 10 years in current department or agency 26 30 18 2 3 19 2 71 6 347
2014 11 to 20 years in current department or agency 27 39 22 2 2 8 0 71 5 46
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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 64 21 8 3 2 2 0 87 5 237
2018 3 to 10 years in current department or agency 61 20 10 3 5 1 0 82 8 126
2018 11 to 20 years in current department or agency 61 21 12 0 4 1 1 84 4 71
2018 More than 20 years in current department or agency 34 39 10 8 8 0 0 73 17 11
2017 Less than 3 years in current department or agency 61 25 9 3 1 1 0 87 4 132
2017 3 to 10 years in current department or agency 63 24 6 4 3 1 1 88 6 170
2017 11 to 20 years in current department or agency 55 30 9 2 2 2 2 87 3 63
2017 More than 20 years in current department or agency 49 27 0 16 0 8 0 83 17 12

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 28 37 15 9 4 7 0 70 14 239
2018 3 to 10 years in current department or agency 28 44 14 9 3 2 0 73 13 128
2018 11 to 20 years in current department or agency 31 40 20 8 1 0 0 71 9 74
2018 More than 20 years in current department or agency 17 49 25 9 0 0 0 66 9 11
2017 Less than 3 years in current department or agency 36 38 15 4 1 6 0 77 6 131
2017 3 to 10 years in current department or agency 29 48 12 3 5 2 0 79 9 170
2017 11 to 20 years in current department or agency 40 35 14 6 3 2 0 76 10 63
2017 More than 20 years in current department or agency 66 0 26 0 8 0 0 66 8 12

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 30 35 16 11 5 3 0 67 16 237
2018 3 to 10 years in current department or agency 20 39 15 15 10 2 0 60 25 128
2018 11 to 20 years in current department or agency 22 42 14 13 8 1 0 64 22 74
2018 More than 20 years in current department or agency 8 44 30 17 0 0 0 53 17 11
2017 Less than 3 years in current department or agency 31 42 12 5 7 3 0 75 13 131
2017 3 to 10 years in current department or agency 16 42 13 14 13 1 0 59 27 170
2017 11 to 20 years in current department or agency 11 43 18 15 12 1 0 55 27 62
2017 More than 20 years in current department or agency 43 8 8 8 34 0 0 50 42 12

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 21 28 25 10 15 0 1 49 26 237
2018 3 to 10 years in current department or agency 21 25 25 13 14 0 1 46 28 128
2018 11 to 20 years in current department or agency 36 25 15 15 9 0 0 61 24 74
2018 More than 20 years in current department or agency 34 38 27 0 0 0 0 73 0 11
2017 Less than 3 years in current department or agency 19 28 16 17 17 0 3 48 35 132
2017 3 to 10 years in current department or agency 27 24 16 8 22 1 3 52 31 169
2017 11 to 20 years in current department or agency 27 21 33 5 13 0 2 49 18 63
2017 More than 20 years in current department or agency 33 23 19 8 16 0 0 57 24 12

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 22 32 23 15 8 0 0 55 22 236
2018 3 to 10 years in current department or agency 10 23 29 22 16 0 1 33 38 128
2018 11 to 20 years in current department or agency 23 27 25 12 13 0 0 50 25 74
2018 More than 20 years in current department or agency 38 36 17 0 8 0 0 75 8 11
2017 Less than 3 years in current department or agency 28 20 33 12 6 0 1 49 19 132
2017 3 to 10 years in current department or agency 16 27 26 18 12 0 0 44 30 170
2017 11 to 20 years in current department or agency 6 27 41 12 13 0 2 33 25 63
2017 More than 20 years in current department or agency 43 17 16 24 0 0 0 60 24 12

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 33 26 20 11 8 0 1 60 20 237
2018 3 to 10 years in current department or agency 12 24 35 19 10 0 0 36 29 127
2018 11 to 20 years in current department or agency 22 25 26 14 13 0 0 47 27 74
2018 More than 20 years in current department or agency 38 8 36 9 8 0 0 47 17 11
2017 Less than 3 years in current department or agency 23 36 24 10 5 0 2 60 16 132
2017 3 to 10 years in current department or agency 18 26 26 18 11 0 0 45 29 169
2017 11 to 20 years in current department or agency 9 30 29 19 10 2 2 41 29 63
2017 More than 20 years in current department or agency 43 16 34 8 0 0 0 58 8 12

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 26 24 21 14 14 0 2 51 28 236
2018 3 to 10 years in current department or agency 13 21 24 27 15 0 0 34 42 127
2018 11 to 20 years in current department or agency 20 20 26 14 20 0 0 40 34 74
2018 More than 20 years in current department or agency 17 28 47 0 8 0 0 44 8 11
2017 Less than 3 years in current department or agency 19 26 24 17 11 0 3 46 29 132
2017 3 to 10 years in current department or agency 13 21 20 26 19 0 1 34 45 170
2017 11 to 20 years in current department or agency 3 19 39 19 18 0 2 23 38 63
2017 More than 20 years in current department or agency 43 25 8 16 8 0 0 68 24 12

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 49 25 10 7 3 0 6 78 11 237
2018 3 to 10 years in current department or agency 34 35 18 10 2 0 1 69 13 127
2018 11 to 20 years in current department or agency 42 19 15 10 3 0 11 69 15 74
2018 More than 20 years in current department or agency 54 36 0 0 0 0 10 100 0 11
2017 Less than 3 years in current department or agency 49 23 12 4 2 1 9 80 6 132
2017 3 to 10 years in current department or agency 40 21 23 9 1 1 5 65 10 167
2017 11 to 20 years in current department or agency 28 30 29 5 2 0 6 62 7 63
2017 More than 20 years in current department or agency 43 18 8 16 0 0 15 71 19 12

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 39 22 19 12 6 1 1 62 19 236
2018 3 to 10 years in current department or agency 22 34 24 12 8 0 0 56 20 128
2018 11 to 20 years in current department or agency 43 17 27 3 9 0 2 61 12 74
2018 More than 20 years in current department or agency 39 26 25 10 0 0 0 65 10 11
2017 Less than 3 years in current department or agency 36 32 15 11 4 0 1 69 16 131
2017 3 to 10 years in current department or agency 28 27 21 12 11 0 1 55 23 170
2017 11 to 20 years in current department or agency 34 27 24 9 3 0 3 63 12 63
2017 More than 20 years in current department or agency 43 41 0 0 16 0 0 84 16 12

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 28 33 20 13 4 1 1 62 18 238
2018 3 to 10 years in current department or agency 15 33 29 18 5 0 0 47 24 126
2018 11 to 20 years in current department or agency 25 23 36 11 4 0 1 48 15 74
2018 More than 20 years in current department or agency 17 18 26 28 0 0 10 39 32 11
2017 Less than 3 years in current department or agency 35 28 22 10 3 1 1 64 13 131
2017 3 to 10 years in current department or agency 26 30 17 16 9 1 0 57 26 170
2017 11 to 20 years in current department or agency 23 40 21 16 0 0 0 63 16 62
2017 More than 20 years in current department or agency 35 15 8 34 8 0 0 50 42 12

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 21 36 21 12 9 1 1 57 21 238
2018 3 to 10 years in current department or agency 9 28 24 22 18 0 0 37 40 126
2018 11 to 20 years in current department or agency 8 32 29 20 11 0 0 40 31 74
2018 More than 20 years in current department or agency 8 37 46 0 8 0 0 45 8 11
2017 Less than 3 years in current department or agency 23 26 30 13 6 1 1 50 19 131
2017 3 to 10 years in current department or agency 15 27 23 15 19 0 1 43 34 170
2017 11 to 20 years in current department or agency 11 32 26 23 8 0 0 43 31 62
2017 More than 20 years in current department or agency 17 23 43 8 8 0 0 41 16 12

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 22 32 21 16 9 0 0 54 25 239
2018 3 to 10 years in current department or agency 20 20 32 16 13 0 0 40 28 126
2018 11 to 20 years in current department or agency 22 22 23 19 13 0 1 44 33 74
2018 More than 20 years in current department or agency 17 28 18 9 28 0 0 45 37 11
2017 Less than 3 years in current department or agency 22 30 27 14 5 0 1 52 20 131
2017 3 to 10 years in current department or agency 22 27 18 18 14 0 2 49 32 170
2017 11 to 20 years in current department or agency 13 26 22 33 7 0 0 38 39 62
2017 More than 20 years in current department or agency 50 16 0 26 8 0 0 66 34 12

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 38 31 19 8 4 0 0 69 12 238
2018 3 to 10 years in current department or agency 27 25 28 12 8 0 0 52 20 124
2018 11 to 20 years in current department or agency 20 29 28 16 5 0 1 49 22 74
2018 More than 20 years in current department or agency 8 46 46 0 0 0 0 54 0 11
2017 Less than 3 years in current department or agency 32 37 16 6 7 0 1 70 14 130
2017 3 to 10 years in current department or agency 28 30 20 8 10 2 1 60 19 170
2017 11 to 20 years in current department or agency 29 21 26 18 6 0 2 50 24 62
2017 More than 20 years in current department or agency 52 16 8 8 8 0 8 74 18 12

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 54 23 15 3 3 0 1 79 6 239
2018 3 to 10 years in current department or agency 50 32 6 9 4 0 0 82 12 126
2018 11 to 20 years in current department or agency 52 25 10 4 7 0 3 79 11 73
2018 More than 20 years in current department or agency 46 27 8 19 0 0 0 73 19 11
2017 Less than 3 years in current department or agency 63 21 9 2 3 0 1 86 5 131
2017 3 to 10 years in current department or agency 57 21 10 6 4 0 1 79 11 169
2017 11 to 20 years in current department or agency 57 16 12 6 6 2 2 75 13 63
2017 More than 20 years in current department or agency 60 24 0 8 8 0 0 84 16 12

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 70 11 7 3 2 0 6 87 5 238
2018 3 to 10 years in current department or agency 67 19 6 2 2 0 4 89 4 125
2018 11 to 20 years in current department or agency 64 14 10 3 3 0 7 84 6 73
2018 More than 20 years in current department or agency 45 28 8 0 0 0 18 90 0 11

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 72 12 5 2 4 0 5 88 6 238
2018 3 to 10 years in current department or agency 64 14 10 5 5 0 2 79 10 124
2018 11 to 20 years in current department or agency 70 12 5 2 9 0 2 83 12 74
2018 More than 20 years in current department or agency 54 18 0 10 8 0 9 80 20 11
2017 Less than 3 years in current department or agency 81 8 2 2 1 1 4 95 4 132
2017 3 to 10 years in current department or agency 75 9 6 3 2 1 5 89 5 170
2017 11 to 20 years in current department or agency 64 18 5 5 3 1 3 87 8 63
2017 More than 20 years in current department or agency 59 8 0 25 0 0 8 72 28 12

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 56 24 10 4 4 0 2 82 8 235
2018 3 to 10 years in current department or agency 49 32 11 5 2 0 1 81 8 128
2018 11 to 20 years in current department or agency 55 21 12 6 5 0 1 77 11 74
2018 More than 20 years in current department or agency 46 27 28 0 0 0 0 72 0 11
2017 Less than 3 years in current department or agency 70 16 5 4 1 0 3 89 5 132
2017 3 to 10 years in current department or agency 56 23 11 3 2 1 4 83 6 170
2017 11 to 20 years in current department or agency 52 30 9 6 3 0 0 81 9 63
2017 More than 20 years in current department or agency 60 32 8 0 0 0 0 92 0 12

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 59 19 10 4 5 0 2 80 10 236
2018 3 to 10 years in current department or agency 45 21 18 10 5 0 1 67 15 126
2018 11 to 20 years in current department or agency 63 20 6 7 5 0 0 82 12 74
2018 More than 20 years in current department or agency 61 9 0 11 19 0 0 70 30 10
2017 Less than 3 years in current department or agency 72 16 6 2 1 0 3 91 4 132
2017 3 to 10 years in current department or agency 58 16 11 7 4 0 3 77 11 169
2017 11 to 20 years in current department or agency 60 19 11 5 6 0 0 78 11 63
2017 More than 20 years in current department or agency 66 8 8 10 8 0 0 74 18 12

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 61 10 5 2 1 0 21 90 3 234
2018 3 to 10 years in current department or agency 49 15 13 1 2 1 20 81 3 127
2018 11 to 20 years in current department or agency 53 13 7 2 0 0 26 89 2 74
2018 More than 20 years in current department or agency 54 10 0 0 0 0 36 100 0 11
2017 Less than 3 years in current department or agency 67 9 3 2 0 0 19 94 2 132
2017 3 to 10 years in current department or agency 59 12 7 2 0 1 20 89 2 170
2017 11 to 20 years in current department or agency 53 18 7 0 2 0 20 90 2 63
2017 More than 20 years in current department or agency 50 0 10 0 0 0 40 84 0 12

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 69 16 5 2 0 0 7 92 3 236
2018 3 to 10 years in current department or agency 66 21 5 2 0 0 5 93 2 126
2018 11 to 20 years in current department or agency 67 14 12 3 0 0 5 85 3 74
2018 More than 20 years in current department or agency 62 28 0 0 0 0 10 100 0 11
2017 Less than 3 years in current department or agency 74 11 4 1 0 1 10 95 1 131
2017 3 to 10 years in current department or agency 72 16 3 0 0 1 8 97 0 169
2017 11 to 20 years in current department or agency 70 21 3 0 2 2 3 95 2 62
2017 More than 20 years in current department or agency 76 16 0 0 0 0 8 100 0 12

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 63 13 6 5 8 0 5 80 14 236
2018 3 to 10 years in current department or agency 63 22 8 4 1 0 2 86 5 128
2018 11 to 20 years in current department or agency 61 17 5 7 7 0 3 80 14 74
2018 More than 20 years in current department or agency 63 18 0 0 8 0 10 91 9 11
2017 Less than 3 years in current department or agency 65 12 10 1 6 0 6 82 8 132
2017 3 to 10 years in current department or agency 62 15 9 3 4 1 6 83 7 170
2017 11 to 20 years in current department or agency 62 21 6 2 5 1 3 87 7 63
2017 More than 20 years in current department or agency 60 8 8 0 0 8 16 90 0 12

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 51 25 13 5 5 0 2 77 10 234
2018 3 to 10 years in current department or agency 46 33 13 3 4 0 1 80 7 128
2018 11 to 20 years in current department or agency 49 23 13 9 5 0 2 72 14 74
2018 More than 20 years in current department or agency 46 27 18 8 0 0 0 73 8 11
2017 Less than 3 years in current department or agency 56 28 7 3 1 0 5 89 4 132
2017 3 to 10 years in current department or agency 50 23 11 5 5 1 5 78 10 170
2017 11 to 20 years in current department or agency 53 28 9 5 2 0 3 84 6 63
2017 More than 20 years in current department or agency 60 32 8 0 0 0 0 92 0 12

Question 63. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 16 32 36 14 2 0 0 48 16 238
2018 3 to 10 years in current department or agency 10 26 44 16 5 0 0 36 21 128
2018 11 to 20 years in current department or agency 8 25 48 15 4 0 0 33 19 73
2018 More than 20 years in current department or agency 28 18 54 0 0 0 0 46 0 11
2017 Less than 3 years in current department or agency 16 41 25 13 5 0 0 57 18 132
2017 3 to 10 years in current department or agency 12 26 35 20 6 1 1 38 26 169
2017 11 to 20 years in current department or agency 11 17 58 6 8 0 0 28 14 63
2017 More than 20 years in current department or agency 27 15 23 16 8 10 0 47 27 12

Question 64. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 4 20 34 27 15 0 0 42 25 235
2018 3 to 10 years in current department or agency 7 17 50 19 7 0 0 26 25 124
2018 11 to 20 years in current department or agency 8 17 55 12 7 1 0 20 25 72
2018 More than 20 years in current department or agency 8 0 63 20 8 0 0 28 8 11
2017 Less than 3 years in current department or agency 5 13 36 28 17 0 1 46 18 132
2017 3 to 10 years in current department or agency 9 27 35 17 10 1 1 28 37 169
2017 11 to 20 years in current department or agency 8 17 44 24 5 0 2 29 26 63
2017 More than 20 years in current department or agency 0 40 8 17 35 0 0 52 40 12
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 27 25 24 13 8 2 0 28 72 237
2018 3 to 10 years in current department or agency 31 31 12 10 14 1 0 32 68 126
2018 11 to 20 years in current department or agency 49 17 16 11 7 0 0 49 51 73
2018 More than 20 years in current department or agency 73 9 18 0 0 0 0 73 27 11
2017 Less than 3 years in current department or agency 27 26 18 8 18 3 0 28 72 132
2017 3 to 10 years in current department or agency 36 19 19 9 14 4 0 37 63 170
2017 11 to 20 years in current department or agency 41 23 18 10 2 2 5 44 56 63
2017 More than 20 years in current department or agency 52 16 8 8 8 8 0 57 43 12

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 23 169
2018 3 to 10 years in current department or agency 24 85
2017 Less than 3 years in current department or agency 32 94
2017 3 to 10 years in current department or agency 34 101
2017 11 to 20 years in current department or agency 19 33

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 35 169
2018 3 to 10 years in current department or agency 40 85
2017 Less than 3 years in current department or agency 34 94
2017 3 to 10 years in current department or agency 38 101
2017 11 to 20 years in current department or agency 24 33

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 22 169
2018 3 to 10 years in current department or agency 24 85
2017 Less than 3 years in current department or agency 26 94
2017 3 to 10 years in current department or agency 24 101
2017 11 to 20 years in current department or agency 19 33

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 32 169
2018 3 to 10 years in current department or agency 44 85
2017 Less than 3 years in current department or agency 30 94
2017 3 to 10 years in current department or agency 44 101
2017 11 to 20 years in current department or agency 32 33

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 5 169
2018 3 to 10 years in current department or agency 15 85
2017 Less than 3 years in current department or agency 4 94
2017 3 to 10 years in current department or agency 22 101
2017 11 to 20 years in current department or agency 9 33

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 29 169
2018 3 to 10 years in current department or agency 39 85

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 40 169
2018 3 to 10 years in current department or agency 41 85
2017 Less than 3 years in current department or agency 53 94
2017 3 to 10 years in current department or agency 35 101
2017 11 to 20 years in current department or agency 60 33

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2018 Less than 3 years in current department or agency 5 44 20 11 7 13 160
2018 3 to 10 years in current department or agency 1 41 19 7 9 22 82
2017 Less than 3 years in current department or agency 3 48 27 6 6 10 90
2017 3 to 10 years in current department or agency 5 42 23 7 3 19 97
2017 11 to 20 years in current department or agency 6 56 16 13 0 9 32

Question 70. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Less than 3 years in current department or agency 29 71 169
2018 3 to 10 years in current department or agency 33 67 84

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 36 21 16 10 10 0 6 61 22 239
2018 3 to 10 years in current department or agency 34 14 15 18 15 1 3 50 34 126
2018 11 to 20 years in current department or agency 39 10 13 16 15 2 6 53 33 74
2018 More than 20 years in current department or agency 56 8 17 0 8 0 10 72 9 11

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 17 24 16 14 20 1 7 45 37 169
2018 3 to 10 years in current department or agency 5 35 18 12 25 0 5 42 39 85
2017 Less than 3 years in current department or agency 17 25 15 19 14 1 8 47 37 94
2017 3 to 10 years in current department or agency 8 25 19 13 22 1 11 38 40 101
2017 11 to 20 years in current department or agency 12 28 14 16 15 3 12 46 37 33

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 4 14 17 19 37 2 7 20 61 169
2018 3 to 10 years in current department or agency 0 14 22 20 36 0 7 16 60 85
2017 Less than 3 years in current department or agency 3 17 8 19 43 2 8 22 69 94
2017 3 to 10 years in current department or agency 1 7 16 21 42 3 10 9 73 102
2017 11 to 20 years in current department or agency 0 11 26 23 34 3 3 12 61 33
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