2018 Public Service Employee Survey Results by Theme for the Canada School of Public Service by Question 80. In total, how many years have you been working in the federal public service?

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 23 44 16 12 5 0 0 68 17 89
2018 3 to 10 years in the federal public service 37 48 7 7 2 0 0 84 8 106
2018 11 to 20 years in the federal public service 41 31 14 7 8 0 0 71 15 190
2018 More than 20 years in the federal public service 43 36 8 9 5 0 0 79 13 75
2017 Less than 3 years in the federal public service 39 35 18 7 2 0 0 74 9 52
2017 3 to 10 years in the federal public service 32 46 8 10 4 0 0 78 14 117
2017 11 to 20 years in the federal public service 38 43 13 3 3 0 0 80 7 147
2017 More than 20 years in the federal public service 49 30 10 6 4 0 0 79 11 68
2014 Less than 3 years in the federal public service 40 42 13 5 0 0 0 82 5 40
2014 3 to 10 years in the federal public service 29 46 12 9 4 0 0 75 13 242
2014 11 to 20 years in the federal public service 43 36 8 7 5 0 0 79 12 164
2014 More than 20 years in the federal public service 52 33 9 5 1 0 0 85 7 90
2011 Less than 3 years in the federal public service 33 38 19 7 3 0 0 71 10 98
2011 3 to 10 years in the federal public service 31 43 11 10 6 0 0 74 15 341
2011 11 to 20 years in the federal public service 33 40 11 9 6 1 0 73 16 138
2011 More than 20 years in the federal public service 39 39 9 7 6 0 0 78 13 107
2008 Less than 3 years in the federal public service 39 40 15 4 2 0 0 79 6 124
2008 3 to 10 years in the federal public service 34 44 7 8 6 0 0 79 14 227
2008 11 to 20 years in the federal public service 30 50 9 7 4 0 0 81 10 105
2008 More than 20 years in the federal public service 50 36 6 4 4 0 0 86 8 123

Question 9. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 33 38 17 9 3 0 0 71 12 91
2018 3 to 10 years in the federal public service 39 33 15 9 4 0 0 72 13 105
2018 11 to 20 years in the federal public service 37 31 14 11 6 0 0 69 17 192
2018 More than 20 years in the federal public service 45 34 8 9 5 0 0 79 14 74
2017 Less than 3 years in the federal public service 45 36 10 8 0 0 2 82 8 51
2017 3 to 10 years in the federal public service 34 35 9 12 9 0 0 69 21 117
2017 11 to 20 years in the federal public service 31 41 16 6 6 0 1 72 11 146
2017 More than 20 years in the federal public service 44 19 10 19 9 0 0 63 28 68

Question 10. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 37 32 23 6 2 0 0 69 8 90
2018 3 to 10 years in the federal public service 52 28 15 4 1 0 0 81 5 102
2018 11 to 20 years in the federal public service 51 32 8 4 4 1 0 84 8 190
2018 More than 20 years in the federal public service 57 32 7 1 2 0 0 89 4 75
2017 Less than 3 years in the federal public service 48 39 9 3 0 0 0 87 3 52
2017 3 to 10 years in the federal public service 51 39 7 3 0 0 0 90 3 117
2017 11 to 20 years in the federal public service 50 37 10 2 1 0 0 88 3 147
2017 More than 20 years in the federal public service 63 30 4 3 0 0 0 93 3 68
2014 Less than 3 years in the federal public service 52 34 14 0 0 0 0 86 0 40
2014 3 to 10 years in the federal public service 62 27 6 2 2 0 0 89 5 243
2014 11 to 20 years in the federal public service 70 19 8 2 0 0 1 90 2 164
2014 More than 20 years in the federal public service 73 22 3 1 0 0 1 96 1 90
2011 Less than 3 years in the federal public service 54 33 10 2 0 0 1 88 2 98
2011 3 to 10 years in the federal public service 53 36 7 3 0 0 0 89 4 340
2011 11 to 20 years in the federal public service 60 26 8 4 2 0 0 86 6 139
2011 More than 20 years in the federal public service 59 30 10 1 1 0 0 89 2 108

Question 14. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 33 39 17 9 2 0 0 72 11 91
2018 3 to 10 years in the federal public service 40 43 13 4 1 0 0 83 4 105
2018 11 to 20 years in the federal public service 40 36 9 10 5 0 0 76 15 192
2018 More than 20 years in the federal public service 46 38 11 1 4 0 0 84 5 75
2017 Less than 3 years in the federal public service 36 39 19 2 3 0 0 76 5 52
2017 3 to 10 years in the federal public service 39 42 11 6 2 0 0 81 8 117
2017 11 to 20 years in the federal public service 43 41 11 4 1 0 0 84 6 146
2017 More than 20 years in the federal public service 49 33 10 8 0 0 0 82 8 68
2014 Less than 3 years in the federal public service 46 40 11 2 0 0 0 87 2 40
2014 3 to 10 years in the federal public service 37 41 12 6 5 0 0 78 10 243
2014 11 to 20 years in the federal public service 43 40 11 4 2 0 0 83 5 164
2014 More than 20 years in the federal public service 54 37 3 4 0 0 1 92 4 90
2011 Less than 3 years in the federal public service 38 41 12 8 1 0 0 79 9 98
2011 3 to 10 years in the federal public service 37 41 11 8 3 0 0 78 11 341
2011 11 to 20 years in the federal public service 33 49 8 5 4 1 0 82 9 138
2011 More than 20 years in the federal public service 34 45 8 10 3 0 0 79 13 107
2008 Less than 3 years in the federal public service 45 43 6 5 2 0 0 88 6 124
2008 3 to 10 years in the federal public service 43 38 7 7 4 0 0 81 12 228
2008 11 to 20 years in the federal public service 29 54 8 5 5 0 0 83 9 106
2008 More than 20 years in the federal public service 51 37 6 5 2 0 0 88 7 123

Question 43. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 40 33 18 7 1 1 0 73 8 90
2018 3 to 10 years in the federal public service 26 34 24 12 4 0 0 60 16 104
2018 11 to 20 years in the federal public service 31 31 21 8 8 0 0 62 16 190
2018 More than 20 years in the federal public service 30 34 15 7 13 1 0 64 20 74
2017 Less than 3 years in the federal public service 47 27 17 7 0 2 0 75 8 52
2017 3 to 10 years in the federal public service 24 33 20 11 12 1 0 57 23 117
2017 11 to 20 years in the federal public service 21 38 21 9 8 2 1 60 18 146
2017 More than 20 years in the federal public service 22 31 15 17 13 1 0 54 30 68
2014 Less than 3 years in the federal public service 53 25 11 0 0 7 5 88 0 40
2014 3 to 10 years in the federal public service 17 36 20 14 13 1 0 53 27 243
2014 11 to 20 years in the federal public service 22 36 24 12 5 1 1 59 17 164
2014 More than 20 years in the federal public service 33 32 16 11 9 0 0 65 20 90
2011 Less than 3 years in the federal public service 29 30 22 14 3 1 0 60 18 97
2011 3 to 10 years in the federal public service 13 21 26 21 16 1 0 35 38 340
2011 11 to 20 years in the federal public service 13 23 24 15 22 3 0 37 39 137
2011 More than 20 years in the federal public service 14 28 21 18 19 0 0 41 37 108

Question 44. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 40 38 12 6 2 1 0 79 8 90
2018 3 to 10 years in the federal public service 27 42 18 10 3 0 0 69 12 104
2018 11 to 20 years in the federal public service 30 31 18 13 7 0 0 61 21 190
2018 More than 20 years in the federal public service 31 36 13 16 5 0 0 66 21 74
2017 Less than 3 years in the federal public service 38 30 25 5 0 0 2 69 5 52
2017 3 to 10 years in the federal public service 24 40 14 14 7 1 0 65 21 117
2017 11 to 20 years in the federal public service 23 42 17 12 5 0 1 65 18 147
2017 More than 20 years in the federal public service 26 32 18 15 9 0 0 58 24 68
2014 Less than 3 years in the federal public service 46 38 5 7 0 0 4 88 8 40
2014 3 to 10 years in the federal public service 21 38 19 13 9 0 0 59 22 243
2014 11 to 20 years in the federal public service 26 39 16 12 5 0 1 66 18 164
2014 More than 20 years in the federal public service 36 36 15 7 5 0 0 72 13 90
2011 Less than 3 years in the federal public service 28 36 20 12 3 1 0 64 15 98
2011 3 to 10 years in the federal public service 15 28 23 22 12 0 0 43 34 340
2011 11 to 20 years in the federal public service 15 29 22 18 16 1 0 44 34 137
2011 More than 20 years in the federal public service 19 32 20 14 14 0 0 51 28 108
2008 Less than 3 years in the federal public service 35 33 15 15 2 1 0 68 17 124
2008 3 to 10 years in the federal public service 15 31 22 19 12 0 0 46 31 227
2008 11 to 20 years in the federal public service 19 29 20 14 18 0 1 48 32 107
2008 More than 20 years in the federal public service 23 27 22 15 13 1 0 50 28 124

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 36 18 22 15 6 3 0 55 22 90
2018 3 to 10 years in the federal public service 23 26 22 15 9 5 0 51 25 104
2018 11 to 20 years in the federal public service 31 25 19 11 10 5 0 58 22 190
2018 More than 20 years in the federal public service 29 23 22 11 11 3 1 54 23 73
2017 Less than 3 years in the federal public service 27 19 10 27 7 4 6 52 37 52
2017 3 to 10 years in the federal public service 20 36 12 18 9 4 0 58 29 117
2017 11 to 20 years in the federal public service 29 28 16 13 9 5 1 59 23 147
2017 More than 20 years in the federal public service 29 23 16 14 11 4 3 56 27 68
2014 Less than 3 years in the federal public service 34 19 24 4 0 12 7 64 5 40
2014 3 to 10 years in the federal public service 23 25 18 12 18 4 0 50 31 243
2014 11 to 20 years in the federal public service 22 32 18 13 8 7 0 57 23 164
2014 More than 20 years in the federal public service 35 22 24 9 7 3 1 59 16 90
2011 Less than 3 years in the federal public service 21 21 19 23 11 5 0 44 36 98
2011 3 to 10 years in the federal public service 13 23 19 19 19 6 1 40 40 341
2011 11 to 20 years in the federal public service 18 20 18 12 23 8 1 41 39 136
2011 More than 20 years in the federal public service 23 25 20 15 15 2 1 49 30 108
2008 Less than 3 years in the federal public service 30 22 16 13 12 6 1 56 27 123
2008 3 to 10 years in the federal public service 16 22 21 18 16 6 0 41 37 228
2008 11 to 20 years in the federal public service 19 20 23 13 21 5 0 40 35 107
2008 More than 20 years in the federal public service 23 30 15 13 15 3 1 55 29 124
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 49 38 6 4 4 1 0 87 7 88
2018 3 to 10 years in the federal public service 53 21 16 6 3 2 0 75 9 105
2018 11 to 20 years in the federal public service 43 30 13 7 2 4 1 77 9 189
2018 More than 20 years in the federal public service 54 27 8 5 5 1 0 82 10 74
2017 Less than 3 years in the federal public service 60 27 8 2 0 3 0 90 2 52
2017 3 to 10 years in the federal public service 50 22 13 9 4 2 1 74 13 117
2017 11 to 20 years in the federal public service 48 33 14 3 2 0 0 82 5 147
2017 More than 20 years in the federal public service 43 32 9 10 0 7 0 80 11 68
2014 Less than 3 years in the federal public service 57 39 0 0 0 2 2 100 0 40
2014 3 to 10 years in the federal public service 50 31 8 4 5 2 0 82 9 243
2014 11 to 20 years in the federal public service 43 34 12 3 5 3 0 79 8 164
2014 More than 20 years in the federal public service 55 20 12 3 4 4 1 80 8 90
2011 Less than 3 years in the federal public service 47 33 8 8 1 2 1 82 9 99
2011 3 to 10 years in the federal public service 36 35 15 7 5 3 0 73 12 339
2011 11 to 20 years in the federal public service 31 28 21 10 8 1 1 60 19 139
2011 More than 20 years in the federal public service 42 32 14 4 6 1 1 75 10 106
2008 Less than 3 years in the federal public service 40 31 19 4 2 5 0 74 7 124
2008 3 to 10 years in the federal public service 37 30 12 7 10 4 1 70 17 228
2008 11 to 20 years in the federal public service 41 29 11 7 9 3 0 72 16 107
2008 More than 20 years in the federal public service 40 28 10 10 8 2 1 70 19 124

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 48 30 13 8 1 0 0 78 9 88
2018 3 to 10 years in the federal public service 50 26 15 6 3 0 0 77 9 105
2018 11 to 20 years in the federal public service 45 32 11 8 2 1 0 78 10 188
2018 More than 20 years in the federal public service 56 24 9 7 4 0 0 80 11 73
2017 Less than 3 years in the federal public service 64 26 7 2 0 2 0 91 2 52
2017 3 to 10 years in the federal public service 43 32 9 9 5 0 2 76 14 117
2017 11 to 20 years in the federal public service 46 36 9 7 2 0 0 82 9 146
2017 More than 20 years in the federal public service 45 23 10 16 3 3 0 70 20 68
2014 Less than 3 years in the federal public service 51 33 14 0 0 0 2 86 0 40
2014 3 to 10 years in the federal public service 51 28 10 6 6 0 0 79 12 243
2014 11 to 20 years in the federal public service 44 34 8 8 5 1 0 78 13 164
2014 More than 20 years in the federal public service 51 28 9 4 6 1 1 81 10 90
2011 Less than 3 years in the federal public service 49 33 8 8 2 0 0 82 10 99
2011 3 to 10 years in the federal public service 32 38 14 11 5 1 0 70 15 340
2011 11 to 20 years in the federal public service 30 35 13 13 7 0 1 66 20 138
2011 More than 20 years in the federal public service 42 34 11 7 5 0 0 76 13 108
2008 Less than 3 years in the federal public service 38 38 13 6 2 2 0 78 9 124
2008 3 to 10 years in the federal public service 37 30 12 10 8 1 0 69 18 227
2008 11 to 20 years in the federal public service 41 33 11 9 6 0 0 74 15 107
2008 More than 20 years in the federal public service 45 27 10 10 9 0 0 72 19 124

Question 26. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 49 28 13 3 6 0 0 78 9 88
2018 3 to 10 years in the federal public service 56 25 8 6 5 0 1 82 10 105
2018 11 to 20 years in the federal public service 48 28 11 5 6 2 0 78 11 189
2018 More than 20 years in the federal public service 55 23 8 5 9 0 0 78 13 73
2017 Less than 3 years in the federal public service 66 24 4 7 0 0 0 89 7 50
2017 3 to 10 years in the federal public service 56 18 13 8 3 2 1 76 11 117
2017 11 to 20 years in the federal public service 51 33 9 5 2 0 0 84 7 147
2017 More than 20 years in the federal public service 57 17 10 8 4 3 2 77 12 68
2014 Less than 3 years in the federal public service 61 23 10 2 0 0 4 88 2 40
2014 3 to 10 years in the federal public service 56 28 6 4 5 0 0 84 9 243
2014 11 to 20 years in the federal public service 48 34 8 3 4 2 0 84 7 164
2014 More than 20 years in the federal public service 59 19 10 6 4 1 2 80 10 90

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 43 28 13 7 3 6 0 76 10 91
2018 3 to 10 years in the federal public service 27 37 18 8 4 6 0 68 13 105
2018 11 to 20 years in the federal public service 21 37 22 9 4 7 0 62 14 192
2018 More than 20 years in the federal public service 16 39 23 13 7 3 0 56 20 74
2017 Less than 3 years in the federal public service 45 35 8 0 2 11 0 89 2 52
2017 3 to 10 years in the federal public service 24 37 19 8 6 6 0 65 15 117
2017 11 to 20 years in the federal public service 22 40 14 14 5 5 0 65 20 147
2017 More than 20 years in the federal public service 32 35 10 14 8 1 0 67 23 68
2014 Less than 3 years in the federal public service 43 30 6 0 0 18 2 92 0 40
2014 3 to 10 years in the federal public service 26 35 19 7 7 6 0 65 15 243
2014 11 to 20 years in the federal public service 30 33 16 11 6 4 0 66 18 164
2014 More than 20 years in the federal public service 31 39 16 8 3 2 0 72 11 90
2011 Less than 3 years in the federal public service 30 32 10 5 7 16 1 74 14 97
2011 3 to 10 years in the federal public service 14 28 21 15 11 11 1 48 29 339
2011 11 to 20 years in the federal public service 7 26 24 19 18 6 1 35 39 139
2011 More than 20 years in the federal public service 19 23 20 20 14 4 0 44 35 107

Question 30. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 34 37 19 6 3 1 0 71 9 90
2018 3 to 10 years in the federal public service 21 36 19 14 7 2 0 59 22 105
2018 11 to 20 years in the federal public service 17 36 21 17 6 3 0 55 23 191
2018 More than 20 years in the federal public service 19 36 18 17 8 3 0 56 25 73
2017 Less than 3 years in the federal public service 35 35 13 0 4 8 4 81 5 52
2017 3 to 10 years in the federal public service 17 34 21 16 10 2 0 52 26 117
2017 11 to 20 years in the federal public service 19 34 16 20 8 3 0 54 29 147
2017 More than 20 years in the federal public service 24 37 10 14 14 0 0 61 29 68
2014 Less than 3 years in the federal public service 30 37 15 7 0 9 2 75 8 40
2014 3 to 10 years in the federal public service 22 34 17 14 10 2 0 58 24 243
2014 11 to 20 years in the federal public service 30 30 18 14 7 1 0 61 21 164
2014 More than 20 years in the federal public service 29 41 12 10 8 1 0 70 18 90
2011 Less than 3 years in the federal public service 27 39 20 8 1 4 1 69 10 98
2011 3 to 10 years in the federal public service 13 30 20 18 14 4 0 45 34 339
2011 11 to 20 years in the federal public service 10 23 27 17 20 3 0 34 38 139
2011 More than 20 years in the federal public service 18 28 15 18 17 4 0 48 36 107
2008 Less than 3 years in the federal public service 23 30 20 16 4 6 2 57 22 124
2008 3 to 10 years in the federal public service 14 24 19 18 24 2 0 38 43 228
2008 11 to 20 years in the federal public service 14 36 15 13 20 3 0 51 34 107
2008 More than 20 years in the federal public service 18 20 25 17 17 3 0 39 35 123

Question 31. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 31 23 29 7 4 6 0 57 12 90
2018 3 to 10 years in the federal public service 18 33 21 14 10 3 0 53 25 104
2018 11 to 20 years in the federal public service 12 31 26 20 8 4 0 44 29 191
2018 More than 20 years in the federal public service 17 30 17 23 8 5 0 50 32 74
2017 Less than 3 years in the federal public service 30 15 20 13 7 15 0 54 23 52
2017 3 to 10 years in the federal public service 12 29 27 18 11 3 0 42 31 117
2017 11 to 20 years in the federal public service 14 25 25 20 12 4 0 41 34 147
2017 More than 20 years in the federal public service 15 26 20 21 16 1 0 42 37 68
2014 Less than 3 years in the federal public service 21 36 11 9 7 14 2 68 19 40
2014 3 to 10 years in the federal public service 15 33 17 19 12 5 0 50 32 243
2014 11 to 20 years in the federal public service 18 28 31 14 7 2 0 47 22 164
2014 More than 20 years in the federal public service 18 40 19 14 7 3 0 59 21 90
2011 Less than 3 years in the federal public service 20 34 21 14 4 7 0 58 19 98
2011 3 to 10 years in the federal public service 7 27 24 23 12 7 1 36 37 341
2011 11 to 20 years in the federal public service 7 27 27 19 16 5 0 36 36 139
2011 More than 20 years in the federal public service 11 29 23 19 13 4 0 41 34 107
2008 Less than 3 years in the federal public service 12 29 23 19 6 10 1 46 28 124
2008 3 to 10 years in the federal public service 6 23 24 24 21 2 0 30 45 228
2008 11 to 20 years in the federal public service 11 25 17 26 21 0 0 36 47 106
2008 More than 20 years in the federal public service 10 26 20 21 19 5 0 37 42 124

Question 32. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 31 25 23 17 2 2 0 57 20 91
2018 3 to 10 years in the federal public service 20 33 18 14 12 2 0 55 27 104
2018 11 to 20 years in the federal public service 9 37 22 21 8 4 0 48 30 191
2018 More than 20 years in the federal public service 19 23 27 14 13 4 0 43 28 73
2017 Less than 3 years in the federal public service 28 32 14 7 7 12 0 68 16 51
2017 3 to 10 years in the federal public service 13 29 30 15 8 4 0 45 24 117
2017 11 to 20 years in the federal public service 14 38 19 18 8 3 0 54 26 147
2017 More than 20 years in the federal public service 18 35 7 14 22 3 0 55 38 68
2014 Less than 3 years in the federal public service 36 29 14 9 2 5 4 72 13 40
2014 3 to 10 years in the federal public service 18 29 17 18 15 3 0 49 34 243
2014 11 to 20 years in the federal public service 18 37 17 19 8 1 0 56 27 164
2014 More than 20 years in the federal public service 22 37 15 18 6 2 0 60 25 90
2011 Less than 3 years in the federal public service 23 41 13 13 7 3 0 66 20 98
2011 3 to 10 years in the federal public service 12 32 21 20 12 3 1 45 33 340
2011 11 to 20 years in the federal public service 12 31 21 21 14 2 0 43 35 139
2011 More than 20 years in the federal public service 19 29 17 22 13 1 0 48 35 107
2008 Less than 3 years in the federal public service 20 36 15 16 9 3 0 58 26 124
2008 3 to 10 years in the federal public service 10 34 15 22 18 0 0 44 40 226
2008 11 to 20 years in the federal public service 16 26 16 23 17 2 0 43 41 107
2008 More than 20 years in the federal public service 20 30 15 19 12 4 0 53 32 123
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 34 41 15 5 1 0 3 77 7 91
2018 3 to 10 years in the federal public service 38 31 12 14 4 0 1 70 18 106
2018 11 to 20 years in the federal public service 35 34 15 10 7 0 0 69 17 189
2018 More than 20 years in the federal public service 43 33 11 5 7 0 0 76 13 74
2017 Less than 3 years in the federal public service 52 34 10 3 0 0 0 87 3 52
2017 3 to 10 years in the federal public service 32 36 13 13 7 0 0 68 20 117
2017 11 to 20 years in the federal public service 31 40 16 8 6 0 0 71 14 147
2017 More than 20 years in the federal public service 45 19 11 16 8 0 1 65 24 68
2014 Less than 3 years in the federal public service 55 32 11 2 0 0 0 87 2 40
2014 3 to 10 years in the federal public service 31 35 12 10 11 0 0 66 21 243
2014 11 to 20 years in the federal public service 32 36 12 11 9 1 0 68 20 164
2014 More than 20 years in the federal public service 30 45 7 7 9 2 1 77 17 90
2011 Less than 3 years in the federal public service 41 34 14 10 1 0 0 75 10 99
2011 3 to 10 years in the federal public service 21 37 18 15 9 0 0 58 24 340
2011 11 to 20 years in the federal public service 21 30 16 20 13 0 0 51 33 138
2011 More than 20 years in the federal public service 23 31 16 16 14 0 0 55 30 108

Question 7. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 30 29 20 15 6 1 0 59 21 91
2018 3 to 10 years in the federal public service 27 40 19 8 6 0 0 67 14 106
2018 11 to 20 years in the federal public service 26 41 11 13 9 0 0 67 22 190
2018 More than 20 years in the federal public service 33 41 10 8 7 0 0 74 16 75
2017 Less than 3 years in the federal public service 38 36 10 16 0 0 0 74 16 52
2017 3 to 10 years in the federal public service 25 33 17 14 9 1 0 59 24 117
2017 11 to 20 years in the federal public service 28 45 9 15 3 0 0 73 18 147
2017 More than 20 years in the federal public service 38 33 8 17 4 0 0 71 21 67

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 21 21 18 14 12 14 1 49 30 91
2018 3 to 10 years in the federal public service 14 27 20 11 9 15 4 50 25 106
2018 11 to 20 years in the federal public service 16 27 19 15 9 14 1 50 27 190
2018 More than 20 years in the federal public service 18 22 25 9 4 16 7 52 16 75
2017 Less than 3 years in the federal public service 23 19 12 10 8 25 3 59 24 52
2017 3 to 10 years in the federal public service 14 17 15 26 7 19 3 39 43 117
2017 11 to 20 years in the federal public service 13 34 18 14 8 11 2 54 25 145
2017 More than 20 years in the federal public service 18 20 21 17 7 15 2 46 29 68
2014 Less than 3 years in the federal public service 21 13 11 2 2 41 9 68 9 40
2014 3 to 10 years in the federal public service 13 28 16 17 13 10 4 47 35 243
2014 11 to 20 years in the federal public service 15 22 18 16 15 11 4 43 36 163
2014 More than 20 years in the federal public service 20 19 26 13 9 10 4 45 25 89

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 42 35 13 8 1 1 0 77 10 88
2018 3 to 10 years in the federal public service 50 31 9 6 4 0 1 81 10 106
2018 11 to 20 years in the federal public service 40 33 10 10 4 2 0 75 15 189
2018 More than 20 years in the federal public service 45 33 6 7 7 0 1 79 15 74
2017 Less than 3 years in the federal public service 57 24 10 3 2 0 3 84 5 52
2017 3 to 10 years in the federal public service 46 25 11 8 7 1 2 74 15 117
2017 11 to 20 years in the federal public service 39 38 14 7 1 0 0 77 9 147
2017 More than 20 years in the federal public service 46 21 13 10 6 1 3 69 17 68
2014 Less than 3 years in the federal public service 52 27 12 2 0 0 7 85 2 40
2014 3 to 10 years in the federal public service 42 39 7 3 7 1 1 82 11 242
2014 11 to 20 years in the federal public service 41 34 10 9 5 1 1 76 14 164
2014 More than 20 years in the federal public service 45 30 8 9 6 1 1 77 14 90
2011 Less than 3 years in the federal public service 40 42 7 9 2 0 0 82 11 99
2011 3 to 10 years in the federal public service 33 40 13 8 5 1 0 73 13 340
2011 11 to 20 years in the federal public service 23 33 13 20 10 1 0 56 30 139
2011 More than 20 years in the federal public service 36 31 18 10 5 0 0 67 14 106
2008 Less than 3 years in the federal public service 37 29 16 9 4 2 2 69 14 124
2008 3 to 10 years in the federal public service 33 35 10 11 10 0 1 69 21 228
2008 11 to 20 years in the federal public service 35 35 10 14 7 0 0 69 21 107
2008 More than 20 years in the federal public service 38 28 13 10 10 0 0 66 21 124

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 11 to 20 years in the federal public service 27 31 12 5 5 6 14 73 12 81
2018 More than 20 years in the federal public service 30 28 18 13 0 0 12 66 14 30
2017 3 to 10 years in the federal public service 35 29 16 4 9 0 8 69 14 26
2017 11 to 20 years in the federal public service 28 37 9 6 5 9 6 76 14 59
2017 More than 20 years in the federal public service 50 10 10 12 4 6 9 70 19 27
2014 3 to 10 years in the federal public service 33 30 17 9 2 0 9 69 12 43
2014 11 to 20 years in the federal public service 27 34 13 10 5 3 9 69 17 68
2014 More than 20 years in the federal public service 34 31 16 15 4 0 0 66 19 31

Job fit and development

Question 1. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 24 47 11 9 7 1 1 73 16 91
2018 3 to 10 years in the federal public service 28 45 9 12 5 1 1 74 17 106
2018 11 to 20 years in the federal public service 31 43 9 14 3 0 0 74 17 191
2018 More than 20 years in the federal public service 48 29 9 8 2 0 4 80 11 75
2017 Less than 3 years in the federal public service 23 45 18 8 2 0 4 71 10 52
2017 3 to 10 years in the federal public service 31 35 15 12 8 0 0 65 20 116
2017 11 to 20 years in the federal public service 35 38 15 6 5 0 0 73 12 146
2017 More than 20 years in the federal public service 41 36 9 10 3 0 1 78 13 68
2014 Less than 3 years in the federal public service 34 34 13 17 0 0 2 69 17 40
2014 3 to 10 years in the federal public service 27 40 15 12 5 1 0 68 17 243
2014 11 to 20 years in the federal public service 32 44 11 10 3 0 0 76 13 164
2014 More than 20 years in the federal public service 40 41 6 9 3 0 1 82 12 90
2011 Less than 3 years in the federal public service 31 31 16 14 5 0 2 64 19 99
2011 3 to 10 years in the federal public service 26 36 19 12 7 0 0 63 19 341
2011 11 to 20 years in the federal public service 26 33 19 9 12 0 0 60 21 139
2011 More than 20 years in the federal public service 33 33 16 12 2 0 5 69 14 108
2008 Less than 3 years in the federal public service 22 40 17 12 5 1 3 65 18 124
2008 3 to 10 years in the federal public service 27 38 16 10 8 0 1 66 18 228
2008 11 to 20 years in the federal public service 30 36 15 11 7 0 1 66 19 107
2008 More than 20 years in the federal public service 34 39 16 6 2 0 4 76 8 124

Question 2. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 30 39 12 13 4 1 1 70 18 90
2018 3 to 10 years in the federal public service 40 40 14 5 1 0 0 80 6 106
2018 11 to 20 years in the federal public service 47 34 7 7 5 0 0 81 12 189
2018 More than 20 years in the federal public service 51 35 10 2 1 0 0 86 4 75
2017 Less than 3 years in the federal public service 39 23 16 19 3 0 0 61 23 51
2017 3 to 10 years in the federal public service 40 40 10 9 1 0 0 80 9 117
2017 11 to 20 years in the federal public service 43 43 7 3 4 0 0 86 7 147
2017 More than 20 years in the federal public service 66 24 3 5 3 0 0 89 8 68
2014 Less than 3 years in the federal public service 50 32 14 5 0 0 0 82 5 39
2014 3 to 10 years in the federal public service 33 39 13 11 5 0 0 72 16 243
2014 11 to 20 years in the federal public service 51 29 10 6 5 0 0 80 10 164
2014 More than 20 years in the federal public service 58 32 4 3 2 0 0 90 6 90
2011 Less than 3 years in the federal public service 43 28 10 12 7 0 0 71 19 99
2011 3 to 10 years in the federal public service 38 38 11 9 3 0 0 76 13 341
2011 11 to 20 years in the federal public service 41 38 12 5 4 0 0 79 9 139
2011 More than 20 years in the federal public service 44 40 8 5 4 0 0 84 8 108
2008 Less than 3 years in the federal public service 35 38 12 10 4 0 0 73 15 124
2008 3 to 10 years in the federal public service 37 37 11 7 8 0 0 74 15 228
2008 11 to 20 years in the federal public service 40 44 8 4 3 1 0 85 7 107
2008 More than 20 years in the federal public service 51 35 8 4 2 0 0 85 6 124

Question 3. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 32 45 11 10 2 1 0 77 12 88
2018 3 to 10 years in the federal public service 47 38 9 5 2 0 0 84 6 106
2018 11 to 20 years in the federal public service 48 36 7 5 4 0 0 84 9 189
2018 More than 20 years in the federal public service 61 30 4 2 3 0 0 91 5 75
2017 Less than 3 years in the federal public service 52 22 18 7 2 0 0 74 9 51
2017 3 to 10 years in the federal public service 47 32 9 8 3 0 0 79 11 117
2017 11 to 20 years in the federal public service 49 38 5 5 3 0 0 87 8 147
2017 More than 20 years in the federal public service 62 26 3 6 3 0 0 88 9 68
2014 Less than 3 years in the federal public service 51 35 10 5 0 0 0 85 5 40
2014 3 to 10 years in the federal public service 40 32 14 9 6 0 0 71 14 242
2014 11 to 20 years in the federal public service 57 30 4 5 4 0 0 87 9 164
2014 More than 20 years in the federal public service 59 31 3 4 2 0 0 90 7 90
2011 Less than 3 years in the federal public service 47 33 8 6 5 0 0 80 12 99
2011 3 to 10 years in the federal public service 44 36 8 8 4 0 0 80 11 341
2011 11 to 20 years in the federal public service 49 36 5 5 4 1 0 86 9 138
2011 More than 20 years in the federal public service 50 36 6 3 4 1 0 87 7 108
2008 Less than 3 years in the federal public service 40 37 12 6 4 0 1 78 10 124
2008 3 to 10 years in the federal public service 40 39 9 5 6 0 1 81 11 228
2008 11 to 20 years in the federal public service 43 46 4 3 5 0 0 89 7 107
2008 More than 20 years in the federal public service 59 32 4 4 1 0 0 91 5 124

Question 37. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 33 32 21 6 7 1 0 66 13 91
2018 3 to 10 years in the federal public service 21 39 16 13 7 5 0 62 21 105
2018 11 to 20 years in the federal public service 16 37 20 13 9 5 1 56 23 192
2018 More than 20 years in the federal public service 25 27 24 12 5 6 0 56 18 75
2017 Less than 3 years in the federal public service 47 29 6 6 4 9 0 83 10 51
2017 3 to 10 years in the federal public service 23 35 17 17 5 2 1 60 23 117
2017 11 to 20 years in the federal public service 29 38 13 10 7 3 0 70 17 146
2017 More than 20 years in the federal public service 37 26 19 6 7 4 0 67 14 68
2014 Less than 3 years in the federal public service 27 39 13 2 0 14 5 82 3 40
2014 3 to 10 years in the federal public service 22 36 19 10 10 3 0 60 20 243
2014 11 to 20 years in the federal public service 24 39 18 11 7 1 0 63 18 164
2014 More than 20 years in the federal public service 31 35 19 11 2 2 0 67 13 90
2011 Less than 3 years in the federal public service 28 34 17 8 7 3 3 66 16 98
2011 3 to 10 years in the federal public service 18 30 19 20 12 1 0 48 32 341
2011 11 to 20 years in the federal public service 21 29 23 13 13 1 1 51 26 138
2011 More than 20 years in the federal public service 30 27 17 18 6 1 1 58 25 107
2008 Less than 3 years in the federal public service 29 31 16 8 9 3 3 65 18 124
2008 3 to 10 years in the federal public service 17 39 19 15 7 3 0 57 23 227
2008 11 to 20 years in the federal public service 18 36 14 16 15 1 0 55 31 107
2008 More than 20 years in the federal public service 27 36 18 13 4 1 1 65 17 124

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 22 35 11 18 8 3 2 61 27 90
2018 3 to 10 years in the federal public service 18 26 23 14 15 3 2 46 30 106
2018 11 to 20 years in the federal public service 13 21 27 17 17 4 1 36 36 191
2018 More than 20 years in the federal public service 15 25 19 16 14 1 9 45 34 75
2017 Less than 3 years in the federal public service 29 21 12 14 7 5 12 61 25 52
2017 3 to 10 years in the federal public service 10 27 20 17 22 2 3 39 40 117
2017 11 to 20 years in the federal public service 18 25 14 22 14 4 3 46 39 147
2017 More than 20 years in the federal public service 18 18 10 11 24 4 14 44 43 67
2014 Less than 3 years in the federal public service 11 18 13 6 5 19 27 55 20 40
2014 3 to 10 years in the federal public service 11 19 18 20 29 3 0 31 50 243
2014 11 to 20 years in the federal public service 9 25 15 28 21 2 1 34 51 164
2014 More than 20 years in the federal public service 25 17 8 14 16 2 17 52 37 90
2011 Less than 3 years in the federal public service 16 15 19 20 22 5 4 33 45 99
2011 3 to 10 years in the federal public service 11 19 17 25 24 3 1 31 52 340
2011 11 to 20 years in the federal public service 10 18 13 21 31 1 5 30 55 139
2011 More than 20 years in the federal public service 12 12 8 32 26 1 8 27 64 108
2008 Less than 3 years in the federal public service 19 30 17 12 14 5 2 53 28 122
2008 3 to 10 years in the federal public service 17 29 13 18 18 3 2 48 38 226
2008 11 to 20 years in the federal public service 11 26 12 27 21 1 1 38 50 107
2008 More than 20 years in the federal public service 19 26 14 15 22 1 5 47 38 124

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 30 39 13 16 2 0 0 69 18 91
2018 3 to 10 years in the federal public service 33 41 11 10 4 1 1 75 14 105
2018 11 to 20 years in the federal public service 33 37 17 9 5 0 0 70 14 190
2018 More than 20 years in the federal public service 38 35 10 10 7 0 0 73 17 75
2017 Less than 3 years in the federal public service 39 40 11 8 0 0 2 80 9 52
2017 3 to 10 years in the federal public service 33 37 13 10 7 0 0 70 17 117
2017 11 to 20 years in the federal public service 39 38 14 6 3 0 0 77 9 147
2017 More than 20 years in the federal public service 40 32 3 20 5 0 0 72 24 67
2014 Less than 3 years in the federal public service 34 32 22 5 2 0 5 69 7 40
2014 3 to 10 years in the federal public service 28 43 11 11 7 0 0 71 18 243
2014 11 to 20 years in the federal public service 30 39 14 11 7 0 0 68 18 164
2014 More than 20 years in the federal public service 32 44 10 5 8 0 1 77 13 90
2011 Less than 3 years in the federal public service 27 47 13 8 3 0 2 75 11 99
2011 3 to 10 years in the federal public service 26 41 12 12 9 0 0 67 21 341
2011 11 to 20 years in the federal public service 22 38 16 13 10 0 0 61 23 138
2011 More than 20 years in the federal public service 31 43 7 9 10 0 0 74 19 108

Question 12. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 35 36 16 9 3 0 0 71 13 91
2018 3 to 10 years in the federal public service 44 29 14 7 4 1 1 74 11 105
2018 11 to 20 years in the federal public service 40 39 8 8 5 0 0 79 13 190
2018 More than 20 years in the federal public service 46 36 5 3 10 0 0 82 13 73
2017 Less than 3 years in the federal public service 52 35 5 7 0 0 2 88 7 52
2017 3 to 10 years in the federal public service 39 30 15 8 8 1 0 70 16 117
2017 11 to 20 years in the federal public service 44 33 15 4 5 0 0 76 9 147
2017 More than 20 years in the federal public service 49 26 8 14 3 0 0 76 17 68
2014 Less than 3 years in the federal public service 48 27 25 0 0 0 0 75 0 40
2014 3 to 10 years in the federal public service 37 33 13 12 5 0 0 70 17 243
2014 11 to 20 years in the federal public service 33 38 18 7 2 1 0 72 10 164
2014 More than 20 years in the federal public service 36 34 15 9 5 0 1 71 14 90

Question 13. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 31 39 19 7 3 0 1 71 10 90
2018 3 to 10 years in the federal public service 33 40 11 12 2 1 1 74 15 103
2018 11 to 20 years in the federal public service 33 37 13 12 5 0 0 70 17 190
2018 More than 20 years in the federal public service 50 30 7 5 7 0 0 80 13 75
2017 Less than 3 years in the federal public service 50 25 22 3 0 0 0 75 3 52
2017 3 to 10 years in the federal public service 39 30 13 9 9 1 0 70 17 117
2017 11 to 20 years in the federal public service 37 38 10 11 3 0 0 76 14 147
2017 More than 20 years in the federal public service 38 35 10 13 4 0 0 73 17 68
2014 Less than 3 years in the federal public service 34 43 14 2 2 5 0 81 5 40
2014 3 to 10 years in the federal public service 34 36 13 9 8 0 0 70 17 243
2014 11 to 20 years in the federal public service 33 39 18 7 4 1 0 72 10 164
2014 More than 20 years in the federal public service 40 37 9 10 4 0 1 77 14 90
2011 Less than 3 years in the federal public service 41 43 7 8 0 0 1 85 8 99
2011 3 to 10 years in the federal public service 28 43 13 11 5 0 1 72 15 341
2011 11 to 20 years in the federal public service 26 35 17 13 8 0 1 62 21 139
2011 More than 20 years in the federal public service 31 33 16 15 5 0 0 64 20 108

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 31 41 15 6 0 7 0 77 6 90
2018 3 to 10 years in the federal public service 29 36 19 10 2 3 1 67 13 106
2018 11 to 20 years in the federal public service 23 42 19 8 4 4 0 67 13 192
2018 More than 20 years in the federal public service 37 31 14 12 5 1 0 69 17 75
2017 Less than 3 years in the federal public service 43 28 13 6 2 7 2 78 8 52
2017 3 to 10 years in the federal public service 22 34 24 10 6 3 0 58 17 117
2017 11 to 20 years in the federal public service 22 43 22 7 5 1 1 66 12 146
2017 More than 20 years in the federal public service 30 26 20 6 12 5 1 60 19 68

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 55 30 7 4 2 1 0 86 7 91
2018 3 to 10 years in the federal public service 48 31 15 1 3 0 1 80 5 105
2018 11 to 20 years in the federal public service 45 37 5 6 6 0 0 83 12 191
2018 More than 20 years in the federal public service 53 27 13 4 4 0 0 79 7 75
2017 Less than 3 years in the federal public service 64 22 7 5 0 0 2 88 5 51
2017 3 to 10 years in the federal public service 46 26 11 9 6 0 1 73 16 116
2017 11 to 20 years in the federal public service 45 38 8 5 4 0 1 83 9 147
2017 More than 20 years in the federal public service 56 28 6 3 8 0 0 84 11 67
2014 Less than 3 years in the federal public service 58 27 13 0 2 0 0 84 2 40
2014 3 to 10 years in the federal public service 44 33 9 7 6 0 2 78 13 243
2014 11 to 20 years in the federal public service 44 35 6 9 5 0 1 80 14 164
2014 More than 20 years in the federal public service 53 29 7 4 5 1 0 83 10 90
2011 Less than 3 years in the federal public service 42 36 10 6 4 0 2 80 10 98
2011 3 to 10 years in the federal public service 35 36 12 11 3 0 1 72 15 340
2011 11 to 20 years in the federal public service 34 37 11 13 5 0 1 71 18 138
2011 More than 20 years in the federal public service 38 34 15 7 5 0 2 73 12 107

Question 15. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 63 24 10 2 0 0 0 87 2 91
2018 3 to 10 years in the federal public service 44 35 16 5 0 0 0 79 5 106
2018 11 to 20 years in the federal public service 28 36 20 8 8 0 0 64 17 191
2018 More than 20 years in the federal public service 40 22 17 15 5 0 0 62 21 75
2017 Less than 3 years in the federal public service 59 31 8 0 2 0 0 90 2 52
2017 3 to 10 years in the federal public service 37 38 16 6 2 0 1 76 8 116
2017 11 to 20 years in the federal public service 30 42 17 7 5 0 0 71 12 147
2017 More than 20 years in the federal public service 33 37 22 6 2 0 0 70 8 68
2014 Less than 3 years in the federal public service 57 30 9 2 0 0 2 89 2 39
2014 3 to 10 years in the federal public service 39 38 13 8 2 0 0 77 10 243
2014 11 to 20 years in the federal public service 36 32 16 13 3 0 0 68 16 164
2014 More than 20 years in the federal public service 28 46 22 3 1 0 0 74 4 90
2011 Less than 3 years in the federal public service 57 32 7 1 2 0 1 91 3 99
2011 3 to 10 years in the federal public service 34 35 20 8 3 0 0 69 11 341
2011 11 to 20 years in the federal public service 31 29 22 13 5 0 0 60 18 139
2011 More than 20 years in the federal public service 21 31 22 12 13 0 0 52 25 106
2008 Less than 3 years in the federal public service 35 40 18 6 2 1 0 75 7 124
2008 3 to 10 years in the federal public service 22 34 18 14 11 0 1 56 26 228
2008 11 to 20 years in the federal public service 23 22 25 16 15 0 0 44 31 106
2008 More than 20 years in the federal public service 20 23 19 22 16 0 0 44 38 124

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2018 Less than 3 years in the federal public service 45 19 36 90
2018 3 to 10 years in the federal public service 28 30 42 104
2018 11 to 20 years in the federal public service 40 27 33 192
2018 More than 20 years in the federal public service 38 33 29 75
2017 Less than 3 years in the federal public service 52 20 28 52
2017 3 to 10 years in the federal public service 48 23 29 117
2017 11 to 20 years in the federal public service 31 36 33 147
2017 More than 20 years in the federal public service 40 31 29 68
2014 Less than 3 years in the federal public service 30 33 37 40
2014 3 to 10 years in the federal public service 45 19 37 243
2014 11 to 20 years in the federal public service 29 30 42 164
2014 More than 20 years in the federal public service 37 33 30 90
2011 Less than 3 years in the federal public service 39 21 40 99
2011 3 to 10 years in the federal public service 42 23 35 340
2011 11 to 20 years in the federal public service 46 27 28 138
2011 More than 20 years in the federal public service 52 26 22 107

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2018 Less than 3 years in the federal public service 0 14 35 10 39 2 41
2018 3 to 10 years in the federal public service 3 16 74 3 3 0 30
2018 11 to 20 years in the federal public service 8 19 64 1 1 6 76
2018 More than 20 years in the federal public service 50 3 44 0 3 0 27
2017 Less than 3 years in the federal public service 0 15 21 9 55 0 26
2017 3 to 10 years in the federal public service 1 17 61 4 5 12 56
2017 11 to 20 years in the federal public service 2 6 74 2 4 11 45
2017 More than 20 years in the federal public service 55 7 27 7 5 0 28
2014 Less than 3 years in the federal public service 0 8 24 8 9999 61 12
2014 3 to 10 years in the federal public service 2 29 53 5 9999 12 108
2014 11 to 20 years in the federal public service 4 12 64 2 9999 18 47
2014 More than 20 years in the federal public service 56 3 33 6 9999 3 32
2011 Less than 3 years in the federal public service 0 32 54 0 9999 14 41
2011 3 to 10 years in the federal public service 3 14 76 1 9999 7 150
2011 11 to 20 years in the federal public service 6 14 77 1 9999 1 65
2011 More than 20 years in the federal public service 47 6 38 8 9999 2 55
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 41 42 9 7 0 1 0 84 7 91
2018 3 to 10 years in the federal public service 41 45 5 6 3 1 0 87 8 104
2018 11 to 20 years in the federal public service 48 41 5 3 2 0 0 89 5 192
2018 More than 20 years in the federal public service 44 44 6 4 1 0 0 89 5 74
2017 Less than 3 years in the federal public service 39 39 16 6 0 0 0 78 6 52
2017 3 to 10 years in the federal public service 38 39 9 10 3 0 0 77 14 117
2017 11 to 20 years in the federal public service 44 42 8 3 2 1 0 87 5 147
2017 More than 20 years in the federal public service 53 25 10 7 6 0 0 78 12 68
2014 Less than 3 years in the federal public service 39 34 17 2 5 0 2 76 7 40
2014 3 to 10 years in the federal public service 44 38 7 4 6 1 0 83 10 243
2014 11 to 20 years in the federal public service 49 38 8 3 2 0 0 87 5 164
2014 More than 20 years in the federal public service 55 28 7 5 2 1 1 85 8 90
2011 Less than 3 years in the federal public service 53 37 6 3 0 0 0 90 3 99
2011 3 to 10 years in the federal public service 38 40 13 6 3 1 0 78 9 339
2011 11 to 20 years in the federal public service 38 39 11 9 4 0 0 76 13 138
2011 More than 20 years in the federal public service 46 34 7 8 4 0 1 81 12 108
2008 Less than 3 years in the federal public service 43 44 6 3 3 1 0 87 7 124
2008 3 to 10 years in the federal public service 43 39 7 6 6 0 0 81 11 228
2008 11 to 20 years in the federal public service 47 38 9 5 1 0 0 85 6 106
2008 More than 20 years in the federal public service 62 27 7 2 2 0 0 89 5 123

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 34 40 16 8 1 1 0 75 9 90
2018 3 to 10 years in the federal public service 21 42 14 18 3 1 0 64 22 106
2018 11 to 20 years in the federal public service 15 45 19 16 3 1 0 61 20 192
2018 More than 20 years in the federal public service 28 37 14 17 4 0 0 65 21 75
2017 Less than 3 years in the federal public service 35 39 10 7 4 3 0 77 12 52
2017 3 to 10 years in the federal public service 21 40 22 10 6 1 0 61 16 117
2017 11 to 20 years in the federal public service 24 44 18 9 6 1 0 68 14 146
2017 More than 20 years in the federal public service 22 40 14 11 13 0 0 62 24 68
2014 Less than 3 years in the federal public service 39 39 11 4 0 5 2 84 5 40
2014 3 to 10 years in the federal public service 26 46 16 8 3 1 0 72 11 242
2014 11 to 20 years in the federal public service 35 45 9 8 3 0 0 80 12 164
2014 More than 20 years in the federal public service 36 39 16 6 2 0 0 75 9 90
2011 Less than 3 years in the federal public service 42 40 6 4 3 4 0 86 8 98
2011 3 to 10 years in the federal public service 27 38 14 13 6 1 0 67 19 338
2011 11 to 20 years in the federal public service 22 43 13 14 7 1 0 65 21 137
2011 More than 20 years in the federal public service 28 45 15 9 3 0 1 73 12 108

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 8 23 35 19 11 3 2 31 32 91
2018 3 to 10 years in the federal public service 17 25 38 14 3 1 2 18 43 105
2018 11 to 20 years in the federal public service 19 35 31 12 3 0 0 15 54 192
2018 More than 20 years in the federal public service 13 34 36 12 5 0 0 17 47 74
2017 Less than 3 years in the federal public service 12 16 39 16 13 0 3 30 29 52
2017 3 to 10 years in the federal public service 18 29 28 17 4 1 2 22 49 117
2017 11 to 20 years in the federal public service 18 39 32 8 1 1 2 10 58 146
2017 More than 20 years in the federal public service 15 32 29 14 8 0 1 23 47 68
2014 Less than 3 years in the federal public service 7 27 20 26 14 0 7 42 36 40
2014 3 to 10 years in the federal public service 15 33 31 12 7 2 1 19 49 243
2014 11 to 20 years in the federal public service 15 37 32 11 3 0 2 14 53 164
2014 More than 20 years in the federal public service 9 36 34 14 7 0 1 21 45 90
2011 Less than 3 years in the federal public service 9 22 29 17 13 2 9 33 35 97
2011 3 to 10 years in the federal public service 18 33 26 15 5 0 4 20 53 340
2011 11 to 20 years in the federal public service 17 43 28 8 1 1 2 9 62 139
2011 More than 20 years in the federal public service 14 31 36 12 6 0 1 18 46 108
2008 Less than 3 years in the federal public service 7 30 32 21 5 2 2 28 39 122
2008 3 to 10 years in the federal public service 26 33 29 7 3 1 1 11 60 227
2008 11 to 20 years in the federal public service 21 41 28 7 3 0 0 10 62 107
2008 More than 20 years in the federal public service 22 36 30 7 2 1 2 9 60 123

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 10 23 19 23 20 5 0 46 35 91
2018 3 to 10 years in the federal public service 14 30 34 17 2 2 2 19 45 105
2018 11 to 20 years in the federal public service 23 33 29 8 4 2 0 12 57 191
2018 More than 20 years in the federal public service 20 28 29 12 9 0 1 21 49 74
2017 Less than 3 years in the federal public service 13 17 29 19 17 2 3 37 32 52
2017 3 to 10 years in the federal public service 26 29 26 13 4 2 1 18 56 117
2017 11 to 20 years in the federal public service 26 28 29 9 4 1 2 14 56 146
2017 More than 20 years in the federal public service 25 16 35 13 8 1 1 21 43 68
2014 Less than 3 years in the federal public service 4 9 41 19 20 5 2 42 14 40
2014 3 to 10 years in the federal public service 20 27 31 11 6 3 2 18 49 243
2014 11 to 20 years in the federal public service 15 29 30 14 7 1 4 23 46 164
2014 More than 20 years in the federal public service 13 17 35 20 10 3 1 31 32 89
2011 Less than 3 years in the federal public service 15 17 22 21 13 2 10 38 37 97
2011 3 to 10 years in the federal public service 23 29 27 12 5 2 2 18 54 340
2011 11 to 20 years in the federal public service 32 31 23 7 2 3 2 9 67 139
2011 More than 20 years in the federal public service 25 28 28 14 4 1 1 18 54 107
2008 Less than 3 years in the federal public service 15 29 21 15 10 6 4 28 49 123
2008 3 to 10 years in the federal public service 25 33 23 11 5 2 2 17 59 227
2008 11 to 20 years in the federal public service 29 30 25 11 4 1 0 15 59 107
2008 More than 20 years in the federal public service 26 36 16 14 5 2 2 19 64 122

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 16 27 38 8 7 5 0 15 45 91
2018 3 to 10 years in the federal public service 26 32 27 11 2 0 3 13 59 106
2018 11 to 20 years in the federal public service 30 30 23 12 3 2 1 15 61 191
2018 More than 20 years in the federal public service 25 31 23 7 8 0 6 16 60 74
2017 Less than 3 years in the federal public service 12 24 28 20 7 4 5 30 40 52
2017 3 to 10 years in the federal public service 22 28 30 13 4 2 1 18 51 117
2017 11 to 20 years in the federal public service 30 29 26 9 3 1 3 12 61 146
2017 More than 20 years in the federal public service 28 29 23 12 6 0 3 18 59 68
2014 Less than 3 years in the federal public service 21 24 18 23 9 2 2 34 47 40
2014 3 to 10 years in the federal public service 31 29 26 7 4 2 2 11 62 243
2014 11 to 20 years in the federal public service 34 29 21 12 2 1 2 14 64 164
2014 More than 20 years in the federal public service 27 30 17 16 5 2 2 22 60 90
2011 Less than 3 years in the federal public service 14 26 13 16 12 5 14 35 49 97
2011 3 to 10 years in the federal public service 25 27 24 12 5 2 5 18 56 341
2011 11 to 20 years in the federal public service 40 22 23 7 2 1 4 9 66 139
2011 More than 20 years in the federal public service 32 31 17 14 3 0 3 18 65 108
2008 Less than 3 years in the federal public service 18 20 23 15 11 6 8 29 44 123
2008 3 to 10 years in the federal public service 24 31 22 14 5 2 2 20 57 226
2008 11 to 20 years in the federal public service 30 27 32 7 3 0 1 10 58 107
2008 More than 20 years in the federal public service 29 30 20 11 6 2 3 18 61 122

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 3 8 22 40 23 3 2 66 11 90
2018 3 to 10 years in the federal public service 8 13 39 30 9 0 2 39 21 106
2018 11 to 20 years in the federal public service 14 30 32 18 6 0 0 25 44 192
2018 More than 20 years in the federal public service 14 20 28 31 5 0 1 37 35 74
2017 Less than 3 years in the federal public service 3 11 22 39 21 0 3 62 15 52
2017 3 to 10 years in the federal public service 12 20 32 25 10 1 0 36 32 117
2017 11 to 20 years in the federal public service 17 28 35 15 4 1 2 19 46 146
2017 More than 20 years in the federal public service 15 18 29 27 10 0 1 37 33 68
2014 Less than 3 years in the federal public service 3 7 23 34 24 6 4 64 10 39
2014 3 to 10 years in the federal public service 13 15 38 23 9 2 1 33 29 243
2014 11 to 20 years in the federal public service 13 20 41 19 5 1 1 24 34 163
2014 More than 20 years in the federal public service 11 16 38 20 11 0 3 33 28 90
2011 Less than 3 years in the federal public service 4 8 27 25 23 0 13 56 13 97
2011 3 to 10 years in the federal public service 13 23 34 17 6 1 6 25 39 337
2011 11 to 20 years in the federal public service 20 29 31 13 3 1 3 17 51 139
2011 More than 20 years in the federal public service 18 37 27 12 4 0 2 16 56 108
2008 Less than 3 years in the federal public service 7 23 30 19 12 2 7 34 33 122
2008 3 to 10 years in the federal public service 23 26 30 13 6 0 2 19 50 226
2008 11 to 20 years in the federal public service 34 31 24 8 3 0 1 10 66 106
2008 More than 20 years in the federal public service 31 34 22 5 6 1 2 11 66 122

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 5 15 22 29 20 6 2 53 23 91
2018 3 to 10 years in the federal public service 13 22 34 22 6 1 3 29 36 105
2018 11 to 20 years in the federal public service 21 35 22 13 7 1 1 20 57 192
2018 More than 20 years in the federal public service 16 25 26 24 6 0 4 30 43 72
2017 Less than 3 years in the federal public service 7 7 35 29 18 0 4 49 14 51
2017 3 to 10 years in the federal public service 26 22 23 12 9 2 5 23 52 116
2017 11 to 20 years in the federal public service 24 31 29 8 3 1 3 11 58 146
2017 More than 20 years in the federal public service 18 24 27 16 9 3 4 27 45 68
2014 Less than 3 years in the federal public service 12 6 17 31 21 5 9 60 21 39
2014 3 to 10 years in the federal public service 24 28 25 15 4 2 2 20 54 243
2014 11 to 20 years in the federal public service 25 26 31 13 3 1 1 16 53 164
2014 More than 20 years in the federal public service 18 32 19 17 9 0 5 27 53 90
2011 Less than 3 years in the federal public service 8 14 20 26 15 1 17 49 26 97
2011 3 to 10 years in the federal public service 25 24 25 14 8 1 4 22 51 341
2011 11 to 20 years in the federal public service 28 29 27 7 3 1 5 11 60 139
2011 More than 20 years in the federal public service 25 29 33 9 4 0 1 13 54 108
2008 Less than 3 years in the federal public service 12 17 26 19 15 5 6 38 33 122
2008 3 to 10 years in the federal public service 24 26 25 15 5 1 3 22 52 228
2008 11 to 20 years in the federal public service 29 39 22 6 3 0 1 9 69 104
2008 More than 20 years in the federal public service 30 29 25 8 5 1 2 14 61 122

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 19 12 17 22 16 9 4 44 36 91
2018 3 to 10 years in the federal public service 18 23 25 19 10 3 2 31 43 106
2018 11 to 20 years in the federal public service 19 34 27 11 6 3 1 17 55 192
2018 More than 20 years in the federal public service 14 29 29 18 8 1 0 27 44 74
2017 Less than 3 years in the federal public service 19 7 32 13 15 9 5 33 30 52
2017 3 to 10 years in the federal public service 28 24 22 16 7 1 2 24 53 117
2017 11 to 20 years in the federal public service 24 32 25 12 3 3 1 16 58 146
2017 More than 20 years in the federal public service 15 38 22 18 3 2 3 22 55 68
2014 Less than 3 years in the federal public service 12 5 23 25 14 9 12 50 21 39
2014 3 to 10 years in the federal public service 19 21 24 21 7 3 5 31 44 243
2014 11 to 20 years in the federal public service 12 21 30 25 8 2 2 34 34 164
2014 More than 20 years in the federal public service 13 20 23 26 13 3 2 41 35 90
2011 Less than 3 years in the federal public service 15 17 22 20 8 7 12 34 39 96
2011 3 to 10 years in the federal public service 23 24 25 15 6 3 3 22 51 338
2011 11 to 20 years in the federal public service 30 27 23 10 4 3 2 15 61 139
2011 More than 20 years in the federal public service 27 28 26 13 4 1 2 17 57 108
2008 Less than 3 years in the federal public service 22 21 20 11 12 7 7 27 50 123
2008 3 to 10 years in the federal public service 29 25 24 13 4 2 4 18 57 227
2008 11 to 20 years in the federal public service 31 31 27 7 4 0 0 11 62 107
2008 More than 20 years in the federal public service 30 31 22 8 5 1 3 14 64 123

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 11 16 37 23 8 6 0 32 28 90
2018 3 to 10 years in the federal public service 16 24 36 14 4 2 4 19 42 106
2018 11 to 20 years in the federal public service 22 35 27 11 3 2 0 14 58 192
2018 More than 20 years in the federal public service 22 32 22 13 7 1 1 21 56 74
2017 Less than 3 years in the federal public service 10 14 38 16 11 7 3 31 26 52
2017 3 to 10 years in the federal public service 23 17 34 13 9 2 3 23 41 117
2017 11 to 20 years in the federal public service 23 28 32 12 3 2 1 15 53 145
2017 More than 20 years in the federal public service 22 31 24 11 9 0 1 21 54 67
2014 Less than 3 years in the federal public service 4 16 25 14 21 12 9 43 25 40
2014 3 to 10 years in the federal public service 21 28 31 11 4 3 2 16 51 243
2014 11 to 20 years in the federal public service 24 28 34 8 4 1 2 12 54 163
2014 More than 20 years in the federal public service 23 28 28 10 7 1 3 17 54 90

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 46 28 13 9 5 0 0 73 13 90
2018 3 to 10 years in the federal public service 46 35 6 6 5 1 0 82 12 106
2018 11 to 20 years in the federal public service 44 33 10 6 4 2 0 79 11 188
2018 More than 20 years in the federal public service 58 28 5 5 4 0 0 86 9 75
2017 Less than 3 years in the federal public service 73 19 7 1 0 0 0 92 1 52
2017 3 to 10 years in the federal public service 49 26 10 8 6 1 0 75 14 117
2017 11 to 20 years in the federal public service 51 29 7 9 3 0 2 81 12 147
2017 More than 20 years in the federal public service 56 22 6 11 3 0 2 79 15 68
2014 Less than 3 years in the federal public service 62 30 5 0 0 2 2 95 0 40
2014 3 to 10 years in the federal public service 51 27 9 8 6 0 0 78 14 243
2014 11 to 20 years in the federal public service 50 32 7 4 7 0 0 82 11 163
2014 More than 20 years in the federal public service 56 24 9 4 5 0 1 81 10 90

Question 20. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 54 32 3 8 3 0 0 86 11 91
2018 3 to 10 years in the federal public service 48 40 7 3 3 0 0 88 5 106
2018 11 to 20 years in the federal public service 45 38 7 4 5 1 0 84 9 189
2018 More than 20 years in the federal public service 66 22 6 5 1 0 0 88 6 75
2017 Less than 3 years in the federal public service 65 26 5 0 4 0 0 91 4 52
2017 3 to 10 years in the federal public service 45 42 4 5 3 0 0 87 9 117
2017 11 to 20 years in the federal public service 51 36 8 3 3 0 0 87 6 147
2017 More than 20 years in the federal public service 61 27 7 3 2 0 0 88 4 68
2014 Less than 3 years in the federal public service 67 22 7 2 0 0 2 91 2 40
2014 3 to 10 years in the federal public service 46 40 6 5 3 0 0 85 8 242
2014 11 to 20 years in the federal public service 52 31 11 3 2 0 0 83 5 163
2014 More than 20 years in the federal public service 55 34 2 6 2 0 1 90 8 90

Question 21. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 49 31 13 2 3 1 0 81 6 91
2018 3 to 10 years in the federal public service 46 41 7 5 1 1 0 87 6 106
2018 11 to 20 years in the federal public service 41 36 14 4 4 2 1 78 8 190
2018 More than 20 years in the federal public service 61 25 6 4 2 1 0 87 6 75

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 47 31 14 4 1 3 0 81 5 89
2018 3 to 10 years in the federal public service 48 33 9 7 1 3 0 83 8 105
2018 11 to 20 years in the federal public service 40 40 11 3 2 5 0 84 5 190
2018 More than 20 years in the federal public service 44 41 9 4 0 1 0 86 4 74
2017 Less than 3 years in the federal public service 52 30 9 5 0 3 2 86 5 52
2017 3 to 10 years in the federal public service 37 36 15 3 2 7 0 79 5 116
2017 11 to 20 years in the federal public service 46 40 9 3 0 1 0 88 3 146
2017 More than 20 years in the federal public service 47 38 9 2 0 5 0 89 2 68
2014 Less than 3 years in the federal public service 48 32 2 0 0 16 2 98 0 40
2014 3 to 10 years in the federal public service 41 34 14 2 2 8 0 81 4 243
2014 11 to 20 years in the federal public service 42 35 14 2 3 5 0 81 5 163
2014 More than 20 years in the federal public service 45 32 13 2 1 6 0 83 3 90

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 50 34 10 2 1 2 0 86 3 90
2018 3 to 10 years in the federal public service 50 37 6 4 1 2 0 88 6 104
2018 11 to 20 years in the federal public service 38 43 10 2 3 5 0 85 4 189
2018 More than 20 years in the federal public service 42 38 9 10 0 1 0 81 10 74
2017 Less than 3 years in the federal public service 63 22 9 3 0 3 0 88 3 52
2017 3 to 10 years in the federal public service 38 45 8 3 5 2 0 84 8 117
2017 11 to 20 years in the federal public service 46 36 9 6 1 1 1 83 7 147
2017 More than 20 years in the federal public service 42 43 3 11 1 0 0 85 12 68
2014 Less than 3 years in the federal public service 50 46 0 0 0 2 2 100 0 40
2014 3 to 10 years in the federal public service 44 36 9 4 3 4 0 83 7 243
2014 11 to 20 years in the federal public service 42 42 10 1 3 2 0 86 4 164
2014 More than 20 years in the federal public service 44 39 9 5 1 2 0 84 7 90
2011 Less than 3 years in the federal public service 41 40 6 6 2 4 0 85 8 98
2011 3 to 10 years in the federal public service 27 41 16 6 3 7 1 72 10 339
2011 11 to 20 years in the federal public service 24 34 24 7 6 4 0 61 14 139
2011 More than 20 years in the federal public service 31 31 18 9 10 2 0 63 19 107

Question 42. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 60 31 7 0 1 0 1 91 1 90
2018 3 to 10 years in the federal public service 46 40 9 3 1 0 0 87 4 105
2018 11 to 20 years in the federal public service 43 36 13 2 4 1 0 80 6 190
2018 More than 20 years in the federal public service 53 30 5 9 3 0 0 83 11 73
2017 Less than 3 years in the federal public service 77 19 4 0 0 0 0 96 0 52
2017 3 to 10 years in the federal public service 41 41 7 7 4 0 0 82 10 117
2017 11 to 20 years in the federal public service 45 39 8 4 3 0 1 85 7 147
2017 More than 20 years in the federal public service 47 33 8 9 3 0 0 80 12 68
2014 Less than 3 years in the federal public service 70 25 2 0 0 2 0 98 0 40
2014 3 to 10 years in the federal public service 48 34 10 4 3 0 0 83 7 243
2014 11 to 20 years in the federal public service 47 39 10 1 2 0 0 87 4 164
2014 More than 20 years in the federal public service 53 35 6 2 3 0 0 88 5 90
2011 Less than 3 years in the federal public service 55 35 7 1 1 1 0 91 2 98
2011 3 to 10 years in the federal public service 30 39 17 9 4 1 0 70 13 340
2011 11 to 20 years in the federal public service 21 47 15 8 9 0 0 68 17 139
2011 More than 20 years in the federal public service 35 31 14 11 10 0 0 65 21 105
2008 Less than 3 years in the federal public service 45 39 8 4 4 0 0 84 8 124
2008 3 to 10 years in the federal public service 24 38 17 13 7 0 0 62 21 227
2008 11 to 20 years in the federal public service 25 43 12 12 7 1 0 68 19 105
2008 More than 20 years in the federal public service 36 35 12 7 10 0 0 70 17 121

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 26 41 14 5 7 5 1 72 13 90
2018 3 to 10 years in the federal public service 27 34 14 4 11 2 8 68 16 106
2018 11 to 20 years in the federal public service 24 28 20 9 7 7 5 59 18 190
2018 More than 20 years in the federal public service 36 33 16 6 4 1 4 73 10 75
2017 Less than 3 years in the federal public service 55 27 12 0 3 0 3 85 3 52
2017 3 to 10 years in the federal public service 31 27 17 13 6 4 2 61 20 117
2017 11 to 20 years in the federal public service 31 38 12 9 5 2 4 73 15 147
2017 More than 20 years in the federal public service 39 24 7 18 6 3 3 67 25 68
2014 Less than 3 years in the federal public service 41 24 6 0 0 4 23 91 0 40
2014 3 to 10 years in the federal public service 38 27 15 9 6 2 2 68 16 243
2014 11 to 20 years in the federal public service 31 32 12 9 10 3 4 67 20 164
2014 More than 20 years in the federal public service 39 27 6 12 6 3 6 73 20 90

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 32 27 22 11 2 4 1 62 14 91
2018 3 to 10 years in the federal public service 39 27 12 14 1 7 0 71 16 106
2018 11 to 20 years in the federal public service 31 42 14 6 4 3 1 75 10 191
2018 More than 20 years in the federal public service 46 33 11 5 1 4 0 82 7 74
2017 Less than 3 years in the federal public service 40 25 12 10 0 11 2 75 11 52
2017 3 to 10 years in the federal public service 30 44 12 5 5 3 2 77 11 117
2017 11 to 20 years in the federal public service 40 43 5 6 5 0 0 83 11 146
2017 More than 20 years in the federal public service 55 27 4 9 5 0 0 82 14 68
2014 Less than 3 years in the federal public service 36 32 11 12 2 2 4 73 15 40
2014 3 to 10 years in the federal public service 45 33 9 7 3 3 1 81 9 243
2014 11 to 20 years in the federal public service 54 33 4 6 1 1 1 89 7 163
2014 More than 20 years in the federal public service 48 36 11 3 2 0 0 84 5 90
2011 Less than 3 years in the federal public service 38 30 8 9 8 6 1 74 18 99
2011 3 to 10 years in the federal public service 23 35 11 15 8 6 1 62 25 340
2011 11 to 20 years in the federal public service 22 30 18 17 11 2 0 53 29 138
2011 More than 20 years in the federal public service 33 26 11 10 16 4 1 61 28 108
2008 Less than 3 years in the federal public service 31 29 13 10 7 8 1 66 19 124
2008 3 to 10 years in the federal public service 31 32 11 10 10 6 0 68 21 228
2008 11 to 20 years in the federal public service 38 32 6 11 5 7 2 77 17 107
2008 More than 20 years in the federal public service 43 24 11 10 9 2 1 70 19 123

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 34 39 20 5 0 1 0 75 5 90
2018 3 to 10 years in the federal public service 30 39 20 9 1 2 0 70 10 106
2018 11 to 20 years in the federal public service 24 41 17 8 6 5 0 68 14 191
2018 More than 20 years in the federal public service 31 47 12 5 5 0 0 77 10 75

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 26 23 20 9 5 15 1 59 17 91
2018 3 to 10 years in the federal public service 23 16 25 18 4 12 2 46 25 104
2018 11 to 20 years in the federal public service 15 22 23 10 14 11 5 43 29 190
2018 More than 20 years in the federal public service 22 19 20 9 10 14 7 51 24 75
2017 Less than 3 years in the federal public service 27 15 23 6 2 24 3 58 11 52
2017 3 to 10 years in the federal public service 10 28 18 15 13 13 3 46 33 117
2017 11 to 20 years in the federal public service 16 28 19 12 11 11 3 51 26 147
2017 More than 20 years in the federal public service 22 20 11 9 21 13 5 51 36 68
2014 Less than 3 years in the federal public service 20 14 18 5 0 25 19 60 8 40
2014 3 to 10 years in the federal public service 16 22 23 13 13 11 2 44 30 243
2014 11 to 20 years in the federal public service 19 21 18 15 15 10 2 46 34 164
2014 More than 20 years in the federal public service 29 18 19 14 10 5 5 53 27 90
2011 Less than 3 years in the federal public service 13 20 11 12 9 23 13 51 32 99
2011 3 to 10 years in the federal public service 8 16 20 18 18 16 5 30 45 339
2011 11 to 20 years in the federal public service 7 18 18 22 22 13 1 28 51 139
2011 More than 20 years in the federal public service 15 9 18 22 19 9 8 29 49 107

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Less than 3 years in the federal public service 15 85 91
2018 3 to 10 years in the federal public service 11 89 105
2018 11 to 20 years in the federal public service 22 78 191
2018 More than 20 years in the federal public service 10 90 75

Question 49a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 57 13
2018 11 to 20 years in the federal public service 30 43

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 48 13
2018 11 to 20 years in the federal public service 67 43

Question 49c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 0 12
2018 11 to 20 years in the federal public service 17 43

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 0 13
2018 11 to 20 years in the federal public service 0 43

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 0 12

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 0 13
2018 11 to 20 years in the federal public service 0 43

Question 49g. From whom did you experience harassment on the job? Other

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 0 13
2018 3 to 10 years in the federal public service 0 12

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic
(%)
Total responses
2018 11 to 20 years in the federal public service 34 43

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 54 13
2018 11 to 20 years in the federal public service 52 43

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 43 12
2018 11 to 20 years in the federal public service 35 43

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 50 13
2018 11 to 20 years in the federal public service 51 43

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources

Survey year Demographic
(%)
Total responses
2018 11 to 20 years in the federal public service 42 43

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 41 13
2018 11 to 20 years in the federal public service 52 43

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic
(%)
Total responses
2018 11 to 20 years in the federal public service 33 43

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 0 13
2018 11 to 20 years in the federal public service 0 43

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 0 12
2018 11 to 20 years in the federal public service 0 43

Question 50j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 0 13
2018 11 to 20 years in the federal public service 11 43

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 41 13
2018 11 to 20 years in the federal public service 46 43

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 0 13
2018 11 to 20 years in the federal public service 16 43

Question 50m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic
(%)
Total responses
2018 11 to 20 years in the federal public service 14 43

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 54 13
2018 11 to 20 years in the federal public service 49 43

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2018 11 to 20 years in the federal public service 23 43

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 0 12
2018 11 to 20 years in the federal public service 12 43

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 0 13
2018 11 to 20 years in the federal public service 18 43

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 0 12
2018 11 to 20 years in the federal public service 0 43

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 0 13

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 0 13
2018 3 to 10 years in the federal public service 0 12

Question 51h. What action(s) did you take to address the harassment you experienced? Other

Survey year Demographic
(%)
Total responses
2018 11 to 20 years in the federal public service 16 43

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 38 13
2018 11 to 20 years in the federal public service 21 43

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 0 10
2018 11 to 20 years in the federal public service 12 39

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2018 11 to 20 years in the federal public service 13 39

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 0 13
2018 3 to 10 years in the federal public service 0 10

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 0 10

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 38 13
2018 11 to 20 years in the federal public service 20 39

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic
(%)
Total responses
2018 11 to 20 years in the federal public service 18 39

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 0 10

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic
(%)
Total responses
2018 11 to 20 years in the federal public service 28 39

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2018 11 to 20 years in the federal public service 28 39

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 53 13
2018 11 to 20 years in the federal public service 48 39

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 0 10
2018 11 to 20 years in the federal public service 0 39

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 56 13
2018 11 to 20 years in the federal public service 34 39

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 0 10

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 0 13
2018 11 to 20 years in the federal public service 22 39

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 21 13 23 4 3 30 7 54 10 90
2018 3 to 10 years in the federal public service 17 15 26 3 4 35 1 50 10 106
2018 11 to 20 years in the federal public service 11 17 23 4 7 32 7 46 17 190
2018 More than 20 years in the federal public service 13 17 21 11 8 26 4 43 27 73
2017 Less than 3 years in the federal public service 31 11 12 0 0 35 11 78 0 52
2017 3 to 10 years in the federal public service 10 17 20 10 8 30 4 41 29 117
2017 11 to 20 years in the federal public service 15 18 18 7 4 31 7 53 17 147
2017 More than 20 years in the federal public service 18 17 19 3 9 30 3 53 19 68
2014 Less than 3 years in the federal public service 11 12 7 0 0 50 19 77 0 40
2014 3 to 10 years in the federal public service 12 18 23 5 7 28 7 47 18 243
2014 11 to 20 years in the federal public service 14 20 20 7 7 27 3 49 21 164
2014 More than 20 years in the federal public service 19 17 22 7 5 25 4 51 18 90

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 33 27 16 4 0 21 0 75 5 91
2018 3 to 10 years in the federal public service 26 44 15 6 1 8 0 75 8 105
2018 11 to 20 years in the federal public service 25 40 20 3 5 7 0 70 8 190
2018 More than 20 years in the federal public service 25 40 17 7 6 4 0 68 14 73
2017 Less than 3 years in the federal public service 44 25 11 0 0 18 2 87 0 52
2017 3 to 10 years in the federal public service 24 37 20 6 4 9 1 67 11 117
2017 11 to 20 years in the federal public service 29 37 13 5 3 13 1 76 10 145
2017 More than 20 years in the federal public service 34 28 9 6 9 14 0 72 18 68
2014 Less than 3 years in the federal public service 29 29 7 0 0 25 9 89 0 40
2014 3 to 10 years in the federal public service 26 32 20 3 4 13 1 69 8 243
2014 11 to 20 years in the federal public service 24 37 23 5 4 6 0 65 10 164
2014 More than 20 years in the federal public service 30 34 18 3 5 9 0 70 10 90
2011 Less than 3 years in the federal public service 40 26 11 6 1 16 1 79 8 99
2011 3 to 10 years in the federal public service 16 36 20 9 5 15 0 61 16 337
2011 11 to 20 years in the federal public service 16 28 27 8 8 13 0 50 19 139
2011 More than 20 years in the federal public service 19 31 22 13 8 8 0 53 23 108

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 3 to 10 years in the federal public service 5 95 105
2018 11 to 20 years in the federal public service 7 93 191

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2018 11 to 20 years in the federal public service 0 13

Question 56g. From whom did you experience discrimination on the job? Other

Survey year Demographic
(%)
Total responses
2018 11 to 20 years in the federal public service 0 13

Question 57c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic
(%)
Total responses
2018 11 to 20 years in the federal public service 0 13

Question 57d. Please indicate the type of discrimination you experienced. Religion

Survey year Demographic
(%)
Total responses
2018 11 to 20 years in the federal public service 0 13

Question 57g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic
(%)
Total responses
2018 11 to 20 years in the federal public service 0 13

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic
(%)
Total responses
2018 11 to 20 years in the federal public service 0 13

Question 57i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic
(%)
Total responses
2018 11 to 20 years in the federal public service 0 13

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic
(%)
Total responses
2018 11 to 20 years in the federal public service 0 13

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2018 11 to 20 years in the federal public service 0 13

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic
(%)
Total responses
2018 11 to 20 years in the federal public service 0 13

Question 58c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2018 11 to 20 years in the federal public service 0 13

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2018 11 to 20 years in the federal public service 0 13

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2018 11 to 20 years in the federal public service 0 13

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic
(%)
Total responses
2018 11 to 20 years in the federal public service 47 13

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.

Survey year Demographic
(%)
Total responses
2018 11 to 20 years in the federal public service 0 13

Question 59c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.

Survey year Demographic
(%)
Total responses
2018 11 to 20 years in the federal public service 0 13

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.

Survey year Demographic
(%)
Total responses
2018 11 to 20 years in the federal public service 0 13

Question 59f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2018 11 to 20 years in the federal public service 0 13

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.

Survey year Demographic
(%)
Total responses
2018 11 to 20 years in the federal public service 39 13

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2018 11 to 20 years in the federal public service 45 13

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2018 11 to 20 years in the federal public service 47 13

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.

Survey year Demographic
(%)
Total responses
2018 11 to 20 years in the federal public service 0 13

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2018 11 to 20 years in the federal public service 61 13

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other

Survey year Demographic
(%)
Total responses
2018 11 to 20 years in the federal public service 0 13

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 23 20 15 2 3 30 7 69 8 91
2018 3 to 10 years in the federal public service 17 15 22 2 3 38 3 56 8 105
2018 11 to 20 years in the federal public service 12 17 21 2 3 35 10 52 10 188
2018 More than 20 years in the federal public service 17 17 22 4 2 35 3 54 10 75
2017 Less than 3 years in the federal public service 31 14 10 0 0 40 5 81 0 52
2017 3 to 10 years in the federal public service 13 12 28 1 2 37 8 44 5 117
2017 11 to 20 years in the federal public service 15 19 18 3 4 37 4 57 11 147
2017 More than 20 years in the federal public service 22 7 22 5 1 38 4 51 11 68
2014 Less than 3 years in the federal public service 20 9 11 0 0 42 18 72 0 40
2014 3 to 10 years in the federal public service 12 17 17 3 3 37 11 57 12 243
2014 11 to 20 years in the federal public service 16 15 18 4 4 36 9 55 13 164
2014 More than 20 years in the federal public service 22 10 27 1 5 31 4 49 10 90

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 29 31 11 3 2 24 1 79 6 91
2018 3 to 10 years in the federal public service 29 30 21 4 2 14 0 69 6 105
2018 11 to 20 years in the federal public service 25 34 20 3 4 14 1 69 7 190
2018 More than 20 years in the federal public service 33 32 16 2 2 13 1 76 6 75
2017 Less than 3 years in the federal public service 44 22 9 0 0 24 2 88 0 52
2017 3 to 10 years in the federal public service 30 34 19 1 1 15 0 76 2 117
2017 11 to 20 years in the federal public service 29 37 12 3 3 15 1 78 7 147
2017 More than 20 years in the federal public service 45 21 11 5 1 14 3 80 7 68
2014 Less than 3 years in the federal public service 45 17 11 2 0 20 5 83 3 40
2014 3 to 10 years in the federal public service 27 29 17 2 2 20 2 72 6 243
2014 11 to 20 years in the federal public service 28 31 19 1 4 17 1 71 5 164
2014 More than 20 years in the federal public service 36 25 18 1 3 16 1 74 5 90
2011 Less than 3 years in the federal public service 42 21 13 3 1 20 0 79 5 99
2011 3 to 10 years in the federal public service 25 36 16 4 2 18 0 73 7 341
2011 11 to 20 years in the federal public service 21 30 23 6 4 17 1 61 12 139
2011 More than 20 years in the federal public service 26 27 22 7 5 13 1 61 14 108
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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 67 22 6 4 0 2 0 90 4 88
2018 3 to 10 years in the federal public service 62 19 11 2 4 2 0 83 6 106
2018 11 to 20 years in the federal public service 59 23 9 3 3 2 0 85 5 187
2018 More than 20 years in the federal public service 64 18 8 2 7 0 0 82 10 74
2017 Less than 3 years in the federal public service 71 17 10 2 0 0 0 88 2 52
2017 3 to 10 years in the federal public service 58 25 7 3 4 2 1 86 7 117
2017 11 to 20 years in the federal public service 60 30 6 3 1 0 0 90 4 147
2017 More than 20 years in the federal public service 57 20 9 5 4 4 2 82 9 68

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 27 35 20 6 3 8 0 68 11 91
2018 3 to 10 years in the federal public service 30 42 15 8 2 4 0 75 10 106
2018 11 to 20 years in the federal public service 24 42 14 10 5 5 0 70 15 192
2018 More than 20 years in the federal public service 33 37 15 11 3 1 0 71 13 75
2017 Less than 3 years in the federal public service 33 36 21 3 2 5 0 72 5 51
2017 3 to 10 years in the federal public service 28 49 10 2 5 5 0 81 8 117
2017 11 to 20 years in the federal public service 33 42 16 4 3 2 0 76 7 147
2017 More than 20 years in the federal public service 47 30 9 9 5 0 0 77 14 68

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 34 32 19 7 5 2 0 68 12 91
2018 3 to 10 years in the federal public service 27 41 12 12 5 3 0 70 18 106
2018 11 to 20 years in the federal public service 22 36 16 17 7 2 0 59 25 190
2018 More than 20 years in the federal public service 23 40 15 10 10 2 0 64 21 75
2017 Less than 3 years in the federal public service 37 42 12 2 6 2 0 80 8 52
2017 3 to 10 years in the federal public service 18 39 13 14 14 2 0 58 29 117
2017 11 to 20 years in the federal public service 16 47 16 8 11 1 0 64 20 145
2017 More than 20 years in the federal public service 27 32 7 19 12 3 0 61 32 68

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 28 24 24 9 14 0 1 53 23 89
2018 3 to 10 years in the federal public service 19 26 25 12 18 0 0 45 30 106
2018 11 to 20 years in the federal public service 23 27 22 14 13 1 1 51 26 192
2018 More than 20 years in the federal public service 28 29 26 8 7 0 1 58 16 75
2017 Less than 3 years in the federal public service 30 14 17 14 23 0 3 45 37 52
2017 3 to 10 years in the federal public service 22 21 17 12 25 0 3 44 38 116
2017 11 to 20 years in the federal public service 21 30 22 10 13 1 4 53 24 147
2017 More than 20 years in the federal public service 29 29 16 7 17 0 1 59 24 68

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 32 33 19 11 5 0 0 65 16 89
2018 3 to 10 years in the federal public service 19 32 21 20 7 0 1 52 27 106
2018 11 to 20 years in the federal public service 10 25 33 16 15 0 1 35 32 192
2018 More than 20 years in the federal public service 24 28 18 16 14 0 0 53 30 74
2017 Less than 3 years in the federal public service 36 23 34 3 3 0 0 59 7 52
2017 3 to 10 years in the federal public service 19 30 24 16 10 0 0 49 27 117
2017 11 to 20 years in the federal public service 9 23 33 20 13 0 1 33 34 147
2017 More than 20 years in the federal public service 28 19 30 10 10 0 3 48 21 68

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 46 27 15 9 2 0 1 74 11 89
2018 3 to 10 years in the federal public service 22 32 30 11 4 0 0 55 15 106
2018 11 to 20 years in the federal public service 16 22 29 17 15 1 1 39 32 191
2018 More than 20 years in the federal public service 24 20 25 15 14 0 1 45 30 75
2017 Less than 3 years in the federal public service 32 42 15 6 3 0 2 76 9 52
2017 3 to 10 years in the federal public service 20 30 23 19 7 0 0 51 26 116
2017 11 to 20 years in the federal public service 11 28 28 19 12 0 3 40 32 147
2017 More than 20 years in the federal public service 24 21 34 8 11 2 1 46 19 68

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 35 24 14 11 14 0 2 60 26 89
2018 3 to 10 years in the federal public service 22 26 25 16 10 0 1 48 26 105
2018 11 to 20 years in the federal public service 13 21 26 20 20 0 0 34 40 191
2018 More than 20 years in the federal public service 19 23 26 17 13 0 1 43 31 75
2017 Less than 3 years in the federal public service 29 26 22 14 5 0 3 57 20 52
2017 3 to 10 years in the federal public service 17 24 15 27 17 0 0 41 44 117
2017 11 to 20 years in the federal public service 5 19 31 23 19 0 3 24 44 147
2017 More than 20 years in the federal public service 20 21 28 10 18 0 2 43 29 68

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 60 24 7 2 1 0 5 89 3 89
2018 3 to 10 years in the federal public service 49 34 9 3 2 0 4 86 5 106
2018 11 to 20 years in the federal public service 33 26 16 14 5 1 6 63 20 192
2018 More than 20 years in the federal public service 41 23 15 10 5 0 6 68 15 74
2017 Less than 3 years in the federal public service 60 25 9 0 0 2 5 90 0 52
2017 3 to 10 years in the federal public service 49 21 15 8 1 1 6 75 9 117
2017 11 to 20 years in the federal public service 29 24 28 7 3 0 9 58 11 146
2017 More than 20 years in the federal public service 37 26 18 8 3 2 7 69 11 66

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 47 19 16 10 5 1 0 68 15 88
2018 3 to 10 years in the federal public service 39 29 18 10 2 0 1 69 13 106
2018 11 to 20 years in the federal public service 26 25 26 9 12 1 1 52 21 192
2018 More than 20 years in the federal public service 35 20 22 16 5 0 1 55 22 75
2017 Less than 3 years in the federal public service 43 31 13 9 2 0 2 76 11 52
2017 3 to 10 years in the federal public service 29 33 14 13 9 0 1 63 23 116
2017 11 to 20 years in the federal public service 24 32 23 11 9 0 1 56 20 147
2017 More than 20 years in the federal public service 44 17 23 6 7 0 3 63 14 68

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 36 32 12 16 2 1 1 69 18 91
2018 3 to 10 years in the federal public service 22 37 23 14 2 1 1 60 17 104
2018 11 to 20 years in the federal public service 18 29 29 16 7 1 0 48 23 191
2018 More than 20 years in the federal public service 23 26 29 12 5 0 4 51 18 75
2017 Less than 3 years in the federal public service 47 26 17 8 0 2 2 75 8 52
2017 3 to 10 years in the federal public service 31 30 18 12 9 1 0 61 21 116
2017 11 to 20 years in the federal public service 23 31 23 15 7 0 1 55 22 146
2017 More than 20 years in the federal public service 25 34 14 22 3 0 1 60 25 68

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 31 31 20 9 7 2 1 64 16 90
2018 3 to 10 years in the federal public service 16 41 15 16 12 0 0 56 28 105
2018 11 to 20 years in the federal public service 8 30 26 20 15 1 0 38 35 191
2018 More than 20 years in the federal public service 9 32 33 12 13 0 1 42 25 75
2017 Less than 3 years in the federal public service 39 26 21 8 3 2 2 67 11 52
2017 3 to 10 years in the federal public service 21 27 27 9 16 0 1 48 25 116
2017 11 to 20 years in the federal public service 7 30 26 21 15 0 1 38 36 146
2017 More than 20 years in the federal public service 17 21 30 19 11 0 1 39 31 68

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 23 32 19 16 10 0 0 55 26 91
2018 3 to 10 years in the federal public service 25 31 23 11 9 0 0 56 21 105
2018 11 to 20 years in the federal public service 20 19 28 21 12 1 0 39 33 191
2018 More than 20 years in the federal public service 17 35 22 10 16 0 0 52 26 75
2017 Less than 3 years in the federal public service 25 36 22 10 6 0 2 62 16 52
2017 3 to 10 years in the federal public service 24 30 17 16 12 0 1 55 29 116
2017 11 to 20 years in the federal public service 16 27 25 20 11 0 2 43 32 146
2017 More than 20 years in the federal public service 27 15 19 28 9 0 1 43 37 68

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 49 29 16 3 2 0 0 78 5 91
2018 3 to 10 years in the federal public service 37 36 17 6 5 0 0 72 11 104
2018 11 to 20 years in the federal public service 24 25 27 16 8 1 0 49 24 190
2018 More than 20 years in the federal public service 21 30 33 14 2 0 0 51 16 74
2017 Less than 3 years in the federal public service 40 40 14 2 3 0 2 81 5 51
2017 3 to 10 years in the federal public service 34 30 18 8 8 3 0 66 16 116
2017 11 to 20 years in the federal public service 24 31 22 9 12 0 2 56 22 146
2017 More than 20 years in the federal public service 30 19 25 17 5 0 4 51 23 68

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 58 22 12 4 3 0 1 80 8 91
2018 3 to 10 years in the federal public service 60 22 7 7 4 0 0 82 10 105
2018 11 to 20 years in the federal public service 44 29 16 3 5 1 3 75 8 190
2018 More than 20 years in the federal public service 56 30 5 6 3 0 0 85 9 75
2017 Less than 3 years in the federal public service 74 21 3 0 0 0 2 97 0 51
2017 3 to 10 years in the federal public service 61 21 8 6 3 0 0 82 9 117
2017 11 to 20 years in the federal public service 53 20 14 6 5 0 1 74 12 146
2017 More than 20 years in the federal public service 58 18 8 3 7 2 4 81 11 68

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 75 9 6 3 2 0 4 88 5 91
2018 3 to 10 years in the federal public service 74 14 4 1 1 0 6 93 2 104
2018 11 to 20 years in the federal public service 63 16 9 3 3 1 6 84 7 189
2018 More than 20 years in the federal public service 63 15 9 3 0 0 10 87 3 75

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 73 12 5 3 5 0 2 87 8 91
2018 3 to 10 years in the federal public service 73 10 6 3 5 0 4 85 8 104
2018 11 to 20 years in the federal public service 64 15 8 3 6 1 4 82 10 189
2018 More than 20 years in the federal public service 73 12 4 4 2 0 5 89 7 75
2017 Less than 3 years in the federal public service 81 10 2 0 2 2 3 96 2 52
2017 3 to 10 years in the federal public service 77 8 7 3 1 2 3 89 4 117
2017 11 to 20 years in the federal public service 71 13 4 3 3 1 4 89 7 147
2017 More than 20 years in the federal public service 76 4 0 8 1 0 10 89 11 68

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 57 26 7 5 5 0 0 84 9 89
2018 3 to 10 years in the federal public service 55 28 8 4 2 0 3 85 6 106
2018 11 to 20 years in the federal public service 51 27 11 5 5 0 2 79 10 190
2018 More than 20 years in the federal public service 55 21 18 3 1 0 3 78 4 75
2017 Less than 3 years in the federal public service 74 13 8 2 0 0 3 90 2 52
2017 3 to 10 years in the federal public service 59 20 10 6 2 1 2 82 8 117
2017 11 to 20 years in the federal public service 54 28 8 3 3 0 4 86 6 147
2017 More than 20 years in the federal public service 65 19 7 4 0 0 4 88 5 68

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 62 19 9 3 8 0 0 81 10 90
2018 3 to 10 years in the federal public service 50 21 17 6 3 1 2 73 10 105
2018 11 to 20 years in the federal public service 55 21 9 8 6 0 2 77 14 189
2018 More than 20 years in the federal public service 54 15 16 7 6 0 1 71 14 74
2017 Less than 3 years in the federal public service 76 17 2 2 0 0 3 96 2 52
2017 3 to 10 years in the federal public service 60 20 8 6 6 0 1 80 12 117
2017 11 to 20 years in the federal public service 61 16 11 3 5 0 3 80 8 146
2017 More than 20 years in the federal public service 62 11 13 8 1 0 4 76 10 68

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 66 8 3 1 1 0 20 93 3 89
2018 3 to 10 years in the federal public service 54 9 6 3 0 0 27 87 4 106
2018 11 to 20 years in the federal public service 54 15 10 1 2 0 19 85 3 189
2018 More than 20 years in the federal public service 50 13 11 2 0 1 23 83 2 74
2017 Less than 3 years in the federal public service 76 6 2 0 0 0 16 98 0 52
2017 3 to 10 years in the federal public service 63 11 5 1 0 1 20 93 1 117
2017 11 to 20 years in the federal public service 52 17 9 2 1 0 19 86 3 146
2017 More than 20 years in the federal public service 60 9 5 2 0 0 24 91 2 68

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 66 14 6 3 0 1 9 90 4 90
2018 3 to 10 years in the federal public service 74 12 6 3 0 0 6 91 3 105
2018 11 to 20 years in the federal public service 68 19 4 2 1 0 7 94 2 190
2018 More than 20 years in the federal public service 63 21 10 1 0 0 5 89 1 74
2017 Less than 3 years in the federal public service 78 11 3 0 0 2 6 97 0 51
2017 3 to 10 years in the federal public service 73 14 3 0 0 2 9 97 0 116
2017 11 to 20 years in the federal public service 71 15 4 1 1 0 8 94 1 146
2017 More than 20 years in the federal public service 70 17 4 0 0 2 7 95 0 68

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 51 13 6 11 15 0 3 66 27 90
2018 3 to 10 years in the federal public service 65 18 7 2 3 0 6 87 5 106
2018 11 to 20 years in the federal public service 67 15 6 6 2 0 4 86 8 190
2018 More than 20 years in the federal public service 66 17 4 1 6 0 5 88 8 75
2017 Less than 3 years in the federal public service 57 13 17 2 10 0 2 71 12 52
2017 3 to 10 years in the federal public service 60 18 7 3 3 2 7 86 7 117
2017 11 to 20 years in the federal public service 62 18 9 2 4 0 5 84 6 147
2017 More than 20 years in the federal public service 74 3 4 3 5 1 10 87 8 68

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 53 27 13 2 5 0 0 80 7 88
2018 3 to 10 years in the federal public service 49 27 16 6 1 0 1 77 7 106
2018 11 to 20 years in the federal public service 47 29 13 5 5 0 3 77 10 190
2018 More than 20 years in the federal public service 52 24 9 8 6 0 1 77 14 75
2017 Less than 3 years in the federal public service 62 25 6 2 0 0 5 92 2 52
2017 3 to 10 years in the federal public service 52 22 16 3 3 0 5 78 6 117
2017 11 to 20 years in the federal public service 46 33 9 4 3 1 4 83 8 147
2017 More than 20 years in the federal public service 63 16 4 6 5 0 5 84 12 68

Question 63. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 17 35 35 11 2 0 0 52 13 90
2018 3 to 10 years in the federal public service 15 32 45 5 3 0 0 47 8 106
2018 11 to 20 years in the federal public service 8 26 40 21 5 0 1 33 26 191
2018 More than 20 years in the federal public service 20 26 36 16 2 0 0 46 18 75
2017 Less than 3 years in the federal public service 20 52 17 8 2 0 0 73 10 52
2017 3 to 10 years in the federal public service 11 34 29 17 7 1 1 46 25 116
2017 11 to 20 years in the federal public service 8 20 46 17 7 0 1 29 24 147
2017 More than 20 years in the federal public service 22 21 36 12 8 2 0 43 20 68

Question 64. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 5 13 33 30 19 0 0 49 18 90
2018 3 to 10 years in the federal public service 2 15 43 28 11 0 0 39 17 104
2018 11 to 20 years in the federal public service 9 24 43 16 7 1 1 23 33 187
2018 More than 20 years in the federal public service 8 15 47 18 12 0 0 30 23 73
2017 Less than 3 years in the federal public service 2 3 36 30 28 0 0 58 5 52
2017 3 to 10 years in the federal public service 8 25 33 21 11 1 1 33 34 116
2017 11 to 20 years in the federal public service 8 23 42 22 4 0 1 27 31 147
2017 More than 20 years in the federal public service 13 21 26 18 21 0 1 40 34 68
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 40 27 19 11 2 0 1 41 59 89
2018 3 to 10 years in the federal public service 21 29 18 12 18 1 0 22 78 105
2018 11 to 20 years in the federal public service 30 24 19 13 10 2 0 31 69 191
2018 More than 20 years in the federal public service 47 21 22 4 6 0 0 47 53 74
2017 Less than 3 years in the federal public service 17 25 15 11 26 6 0 19 81 52
2017 3 to 10 years in the federal public service 31 17 20 7 21 3 0 32 68 117
2017 11 to 20 years in the federal public service 40 21 19 9 8 2 1 41 59 147
2017 More than 20 years in the federal public service 44 29 15 10 0 1 2 45 55 68

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 27 53
2018 3 to 10 years in the federal public service 30 81
2018 11 to 20 years in the federal public service 17 128
2018 More than 20 years in the federal public service 18 39
2017 Less than 3 years in the federal public service 44 41
2017 3 to 10 years in the federal public service 43 77
2017 11 to 20 years in the federal public service 20 83
2017 More than 20 years in the federal public service 12 36

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 43 53
2018 3 to 10 years in the federal public service 44 81
2018 11 to 20 years in the federal public service 31 128
2018 More than 20 years in the federal public service 27 39
2017 Less than 3 years in the federal public service 39 41
2017 3 to 10 years in the federal public service 49 77
2017 11 to 20 years in the federal public service 27 83
2017 More than 20 years in the federal public service 12 36

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 27 53
2018 3 to 10 years in the federal public service 26 81
2018 11 to 20 years in the federal public service 19 128
2018 More than 20 years in the federal public service 17 39
2017 Less than 3 years in the federal public service 36 41
2017 3 to 10 years in the federal public service 26 77
2017 11 to 20 years in the federal public service 20 83
2017 More than 20 years in the federal public service 14 36

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 7 53
2018 3 to 10 years in the federal public service 38 81
2018 11 to 20 years in the federal public service 44 128
2018 More than 20 years in the federal public service 41 39
2017 Less than 3 years in the federal public service 14 41
2017 3 to 10 years in the federal public service 48 77
2017 11 to 20 years in the federal public service 40 83
2017 More than 20 years in the federal public service 26 36

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 0 53
2018 3 to 10 years in the federal public service 18 81
2018 11 to 20 years in the federal public service 7 128
2018 More than 20 years in the federal public service 2 39
2017 Less than 3 years in the federal public service 0 41
2017 3 to 10 years in the federal public service 22 77
2017 11 to 20 years in the federal public service 11 83
2017 More than 20 years in the federal public service 10 36

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 14 53
2018 3 to 10 years in the federal public service 39 81
2018 11 to 20 years in the federal public service 41 128
2018 More than 20 years in the federal public service 26 39

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 37 53
2018 3 to 10 years in the federal public service 46 81
2018 11 to 20 years in the federal public service 33 128
2018 More than 20 years in the federal public service 46 39
2017 Less than 3 years in the federal public service 50 41
2017 3 to 10 years in the federal public service 34 77
2017 11 to 20 years in the federal public service 51 83
2017 More than 20 years in the federal public service 57 36

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2018 Less than 3 years in the federal public service 4 59 17 11 2 7 50
2018 3 to 10 years in the federal public service 2 43 20 3 10 22 77
2018 11 to 20 years in the federal public service 6 39 20 10 7 18 123
2018 More than 20 years in the federal public service 3 34 23 22 10 8 36
2017 Less than 3 years in the federal public service 2 51 32 4 4 6 40
2017 3 to 10 years in the federal public service 4 39 26 7 3 21 73
2017 11 to 20 years in the federal public service 6 54 17 7 2 14 80
2017 More than 20 years in the federal public service 6 42 20 15 10 7 34

Question 70. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Less than 3 years in the federal public service 49 51 53
2018 3 to 10 years in the federal public service 25 75 81
2018 11 to 20 years in the federal public service 29 71 127
2018 More than 20 years in the federal public service 24 76 39

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 44 18 15 5 6 1 11 71 12 91
2018 3 to 10 years in the federal public service 28 26 17 16 10 0 3 56 26 105
2018 11 to 20 years in the federal public service 33 13 16 17 16 1 4 48 35 192
2018 More than 20 years in the federal public service 51 14 12 8 10 0 4 68 19 74

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 25 23 17 10 19 0 7 51 30 53
2018 3 to 10 years in the federal public service 9 28 13 13 31 1 3 39 47 81
2018 11 to 20 years in the federal public service 9 28 20 15 16 1 10 43 35 128
2018 More than 20 years in the federal public service 12 33 16 22 12 0 5 47 36 39
2017 Less than 3 years in the federal public service 20 26 19 17 16 0 2 47 34 41
2017 3 to 10 years in the federal public service 6 22 24 13 23 3 9 32 41 77
2017 11 to 20 years in the federal public service 12 25 14 19 16 1 12 43 40 84
2017 More than 20 years in the federal public service 13 32 8 17 12 0 18 55 35 35

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 6 15 18 29 25 2 5 22 58 53
2018 3 to 10 years in the federal public service 0 11 19 17 45 1 6 12 67 81
2018 11 to 20 years in the federal public service 1 14 25 16 37 1 6 17 57 127
2018 More than 20 years in the federal public service 6 19 9 23 29 0 13 28 61 39
2017 Less than 3 years in the federal public service 2 14 11 20 49 0 2 17 71 41
2017 3 to 10 years in the federal public service 0 7 15 18 48 4 8 8 75 77
2017 11 to 20 years in the federal public service 4 12 14 21 38 2 10 17 67 84
2017 More than 20 years in the federal public service 0 18 19 21 26 2 13 22 56 36
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