2018 Public Service Employee Survey Results by Theme for the Canada School of Public Service by Question 78. Please indicate your occupational group and level. Occupational group and level - GT

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GT 29 47 18 6 0 0 0 76 6 17
2018 GT-03 50 40 10 0 0 0 0 90 0 10
2017 GT 43 36 7 7 7 0 0 79 14 14
2014 GT 46 46 0 8 0 0 0 92 8 13

Question 9. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GT 41 41 12 0 6 0 0 82 6 17
2018 GT-03 50 30 10 0 10 0 0 80 10 10
2017 GT 21 43 0 21 14 0 0 64 36 14

Question 10. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GT 29 59 12 0 0 0 0 88 0 17
2018 GT-03 40 50 10 0 0 0 0 90 0 10
2017 GT 50 36 14 0 0 0 0 86 0 14
2014 GT 62 31 8 0 0 0 0 92 0 13

Question 14. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GT 29 47 18 6 0 0 0 76 6 17
2018 GT-03 40 40 10 10 0 0 0 80 10 10
2017 GT 29 43 14 14 0 0 0 71 14 14
2014 GT 46 46 8 0 0 0 0 92 0 13

Question 43. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GT 29 41 18 12 0 0 0 71 12 17
2018 GT-03 40 40 10 10 0 0 0 80 10 10
2017 GT 36 29 14 14 7 0 0 64 21 14
2014 GT 46 38 8 0 8 0 0 85 8 13

Question 44. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GT 24 53 12 12 0 0 0 76 12 17
2018 GT-03 40 50 0 10 0 0 0 90 10 10
2017 GT 29 50 14 7 0 0 0 79 7 14
2014 GT 39 54 0 0 8 0 0 92 8 13

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GT 35 35 18 6 6 0 0 71 12 17
2018 GT-03 50 30 10 10 0 0 0 80 10 10
2017 GT 21 36 14 21 7 0 0 57 29 14
2014 GT 46 38 8 0 8 0 0 85 8 13
Top of Page

Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GT 35 35 18 6 6 0 0 71 12 17
2018 GT-03 60 30 0 0 10 0 0 90 10 10
2017 GT 36 29 7 14 7 7 0 69 23 14
2014 GT 46 46 8 0 0 0 0 92 0 13

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GT 29 35 24 12 0 0 0 65 12 17
2018 GT-03 50 30 10 10 0 0 0 80 10 10
2017 GT 29 29 14 14 14 0 0 57 29 14
2014 GT 62 31 8 0 0 0 0 92 0 13

Question 26. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GT 29 59 0 6 6 0 0 88 12 17
2018 GT-03 50 40 0 0 10 0 0 90 10 10
2017 GT 29 29 14 7 21 0 0 57 29 14
2014 GT 62 31 0 8 0 0 0 92 8 13

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GT 24 29 24 6 6 12 0 60 13 17
2018 GT-03 30 20 20 10 10 10 0 56 22 10
2017 GT 29 43 14 0 0 14 0 83 0 14
2014 GT 39 38 15 8 0 0 0 77 8 13

Question 30. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GT 24 35 29 6 6 0 0 59 12 17
2018 GT-03 30 30 20 10 10 0 0 60 20 10
2017 GT 36 43 14 0 7 0 0 79 7 14
2014 GT 39 31 15 15 0 0 0 69 15 13

Question 31. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GT 18 29 29 12 0 12 0 53 13 17
2018 GT-03 20 40 10 20 0 10 0 67 22 10
2017 GT 29 36 21 7 0 7 0 69 8 14
2014 GT 16 54 23 8 0 0 0 69 8 13

Question 32. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GT 24 24 24 18 6 6 0 50 25 17
2018 GT-03 40 20 20 10 10 0 0 60 20 10
2017 GT 43 29 21 7 0 0 0 71 7 14
2014 GT 23 39 23 8 8 0 0 62 15 13
Top of Page

Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GT 35 18 29 12 6 0 0 53 18 17
2018 GT-03 50 0 30 10 10 0 0 50 20 10
2017 GT 29 36 14 14 7 0 0 64 21 14
2014 GT 38 46 8 0 8 0 0 84 8 13

Question 7. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GT 24 24 41 6 6 0 0 47 12 17
2018 GT-03 40 20 30 0 10 0 0 60 10 10
2017 GT 21 43 21 7 7 0 0 64 14 14

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GT 18 24 29 12 6 6 6 47 20 17
2018 GT-03 30 20 10 20 10 0 10 56 33 10
2017 GT 7 36 21 14 0 21 0 55 18 14
2014 GT 23 38 0 23 8 0 8 66 34 13

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GT 47 29 12 6 6 0 0 76 12 17
2018 GT-03 60 20 10 10 0 0 0 80 10 10
2017 GT 14 43 14 14 14 0 0 57 29 14
2014 GT 31 54 8 0 8 0 0 85 8 13

Job fit and development

Question 1. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GT 18 47 12 12 6 0 6 69 19 17
2018 GT-03 30 40 0 10 10 0 10 78 22 10
2017 GT 43 14 21 7 14 0 0 57 21 14
2014 GT 31 31 15 15 8 0 0 62 23 13

Question 2. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GT 29 65 6 0 0 0 0 94 0 17
2018 GT-03 40 60 0 0 0 0 0 100 0 10
2017 GT 36 50 0 14 0 0 0 86 14 14
2014 GT 46 46 0 8 0 0 0 92 8 13

Question 3. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GT 53 29 12 6 0 0 0 82 6 17
2018 GT-03 60 20 10 10 0 0 0 80 10 10
2017 GT 36 57 0 0 7 0 0 93 7 14
2014 GT 62 31 0 8 0 0 0 92 8 13

Question 37. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GT 6 65 12 12 6 0 0 71 18 17
2018 GT-03 10 70 0 10 10 0 0 80 20 10
2017 GT 29 57 7 0 7 0 0 86 7 14
2014 GT 31 46 8 8 8 0 0 77 15 13

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GT 6 25 38 6 19 0 6 33 27 16
2017 GT 0 21 29 14 36 0 0 21 50 14
2014 GT 31 23 15 15 8 8 0 59 25 13

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GT 35 35 18 12 0 0 0 71 12 17
2018 GT-03 50 30 0 20 0 0 0 80 20 10
2017 GT 29 43 14 0 14 0 0 71 14 14
2014 GT 31 61 8 0 0 0 0 92 0 13

Question 12. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GT 53 29 12 0 6 0 0 82 6 17
2018 GT-03 70 10 10 0 10 0 0 80 10 10
2017 GT 50 29 7 0 14 0 0 79 14 14
2014 GT 54 31 8 8 0 0 0 85 8 13

Question 13. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GT 24 41 24 12 0 0 0 65 12 17
2018 GT-03 40 40 10 10 0 0 0 80 10 10
2017 GT 29 50 7 7 7 0 0 79 14 14
2014 GT 23 46 23 0 8 0 0 69 8 13

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GT 24 53 12 12 0 0 0 76 12 17
2018 GT-03 30 50 10 10 0 0 0 80 10 10
2017 GT 14 43 29 7 7 0 0 57 14 14

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GT 24 41 24 12 0 0 0 65 12 17
2018 GT-03 40 30 20 10 0 0 0 70 10 10
2017 GT 29 29 14 14 14 0 0 57 29 14
2014 GT 39 31 15 8 8 0 0 69 15 13

Question 15. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GT 29 41 24 0 6 0 0 71 6 17
2018 GT-03 40 40 20 0 0 0 0 80 0 10
2017 GT 50 29 14 0 7 0 0 79 7 14
2014 GT 54 38 8 0 0 0 0 92 0 13

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2018 GT 12 47 41 17
2018 GT-03 10 60 30 10
2017 GT 36 50 14 14
2014 GT 8 54 39 13
Top of Page

Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GT 47 41 6 6 0 0 0 88 6 17
2018 GT-03 50 30 10 10 0 0 0 80 10 10
2017 GT 57 29 7 7 0 0 0 86 7 14
2014 GT 54 38 8 0 0 0 0 92 0 13

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GT 25 44 13 13 6 0 0 69 19 16
2017 GT 29 29 29 14 0 0 0 57 14 14
2014 GT 23 54 15 8 0 0 0 77 8 13

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GT 12 29 35 6 18 0 0 24 41 17
2018 GT-03 0 10 50 10 30 0 0 40 10 10
2017 GT 14 21 21 21 14 0 7 38 38 14
2014 GT 15 23 38 8 16 0 0 23 38 13

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GT 0 24 41 24 12 0 0 35 24 17
2018 GT-03 0 20 30 30 20 0 0 50 20 10
2017 GT 7 21 36 14 14 0 7 31 31 14
2014 GT 15 15 46 8 16 0 0 23 31 13

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GT 35 29 18 6 12 0 0 18 65 17
2018 GT-03 10 40 20 10 20 0 0 30 50 10
2017 GT 21 21 21 14 14 0 7 31 46 14
2014 GT 23 23 31 8 8 0 8 17 50 13

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GT 6 18 47 6 24 0 0 29 24 17
2018 GT-03 0 10 50 0 40 0 0 40 10 10
2017 GT 0 29 14 43 14 0 0 57 29 14
2014 GT 15 0 31 39 15 0 0 54 15 13

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GT 12 18 35 24 12 0 0 35 29 17
2018 GT-03 10 10 30 30 20 0 0 50 20 10
2017 GT 14 14 29 14 21 0 7 38 31 14
2014 GT 15 23 8 31 23 0 0 54 39 13

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GT 24 18 29 18 12 0 0 29 41 17
2018 GT-03 30 20 20 10 20 0 0 30 50 10
2017 GT 7 36 21 29 0 0 7 31 46 14
2014 GT 23 23 15 8 31 0 0 39 46 13

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GT 12 12 47 18 12 0 0 29 24 17
2018 GT-03 10 0 50 20 20 0 0 40 10 10
2017 GT 14 21 29 21 7 7 0 31 38 14
2014 GT 0 38 23 8 23 0 8 34 41 13

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GT 41 47 6 0 6 0 0 88 6 17
2018 GT-03 50 30 10 0 10 0 0 80 10 10
2017 GT 43 21 21 7 7 0 0 64 14 14
2014 GT 54 46 0 0 0 0 0 100 0 13

Question 20. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GT 35 47 12 0 6 0 0 82 6 17
2018 GT-03 40 40 10 0 10 0 0 80 10 10
2017 GT 29 64 7 0 0 0 0 93 0 14
2014 GT 54 31 15 0 0 0 0 85 0 13

Question 21. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GT 29 59 6 0 6 0 0 88 6 17
2018 GT-03 40 40 10 0 10 0 0 80 10 10

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GT 41 35 18 6 0 0 0 76 6 17
2018 GT-03 40 30 20 10 0 0 0 70 10 10
2017 GT 14 64 14 0 0 7 0 85 0 14
2014 GT 38 31 23 0 0 8 0 75 0 13

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GT 47 41 6 0 6 0 0 88 6 17
2018 GT-03 50 30 10 0 10 0 0 80 10 10
2017 GT 36 57 7 0 0 0 0 93 0 14
2014 GT 54 38 8 0 0 0 0 92 0 13

Question 42. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GT 41 35 18 0 6 0 0 76 6 17
2018 GT-03 60 20 10 0 10 0 0 80 10 10
2017 GT 50 36 7 7 0 0 0 86 7 14
2014 GT 69 15 15 0 0 0 0 85 0 13

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GT 12 41 18 6 12 0 12 60 20 17
2018 GT-03 20 30 10 10 20 0 10 56 33 10
2017 GT 21 36 14 14 14 0 0 57 29 14
2014 GT 23 62 0 8 0 8 0 92 8 13

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GT 24 18 29 18 6 6 0 44 25 17
2018 GT-03 30 20 20 20 10 0 0 50 30 10
2017 GT 29 50 7 0 0 14 0 92 0 14
2014 GT 23 23 38 15 0 0 0 46 15 13

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GT 18 59 12 6 0 6 0 81 6 17
2018 GT-03 30 50 20 0 0 0 0 80 0 10

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GT 13 25 38 13 6 6 0 40 20 16
2018 GT-03 20 20 20 20 10 10 0 44 33 10
2017 GT 14 21 29 14 21 0 0 36 36 14
2014 GT 39 8 8 15 8 23 0 60 30 13

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GT 18 18 24 0 6 35 0 55 9 17
2018 GT-03 30 0 40 0 10 20 0 38 13 10
2017 GT 14 21 36 7 0 21 0 45 9 14
2014 GT 23 15 8 8 0 23 23 72 14 13

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GT 29 41 6 6 0 18 0 86 7 17
2018 GT-03 40 30 10 10 0 10 0 78 11 10
2017 GT 14 64 21 0 0 0 0 79 0 14
2014 GT 46 23 8 0 0 15 8 90 0 13

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GT 24 18 18 0 6 35 0 64 9 17
2018 GT-03 30 10 20 0 10 30 0 57 14 10
2017 GT 14 21 29 0 0 36 0 56 0 14
2014 GT 23 0 15 0 0 31 31 61 0 13

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GT 29 35 6 6 0 24 0 85 8 17
2018 GT-03 40 20 10 10 0 20 0 75 13 10
2017 GT 36 36 14 0 0 14 0 83 0 14
2014 GT 39 23 8 0 0 23 8 89 0 13
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GT 53 35 6 0 6 0 0 88 6 17
2018 GT-03 70 30 0 0 0 0 0 100 0 10
2017 GT 36 36 0 21 7 0 0 71 29 14

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GT 29 41 12 12 0 6 0 75 13 17
2018 GT-03 50 30 0 10 0 10 0 89 11 10
2017 GT 29 29 36 0 7 0 0 57 7 14

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GT 18 41 12 12 12 6 0 63 25 17
2018 GT-03 30 30 10 10 10 10 0 67 22 10
2017 GT 21 21 21 14 21 0 0 43 36 14

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GT 12 12 24 29 24 0 0 24 53 17
2018 GT-03 20 20 20 30 10 0 0 40 40 10
2017 GT 7 21 29 7 29 0 7 31 38 14

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GT 12 35 24 18 12 0 0 47 29 17
2018 GT-03 20 40 30 10 0 0 0 60 10 10
2017 GT 14 43 0 21 21 0 0 57 43 14

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GT 12 29 35 18 6 0 0 41 24 17
2018 GT-03 20 30 40 10 0 0 0 50 10 10
2017 GT 21 36 21 7 7 0 7 62 15 14

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GT 12 24 29 18 18 0 0 35 35 17
2018 GT-03 20 20 50 0 10 0 0 40 10 10
2017 GT 21 21 21 7 29 0 0 43 36 14

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GT 29 47 18 6 0 0 0 76 6 17
2018 GT-03 50 30 20 0 0 0 0 80 0 10
2017 GT 57 14 14 7 0 0 7 77 8 14

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GT 18 24 29 29 0 0 0 41 29 17
2018 GT-03 30 10 20 40 0 0 0 40 40 10
2017 GT 14 29 29 7 21 0 0 43 29 14

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GT 12 18 47 24 0 0 0 29 24 17
2018 GT-03 20 20 40 20 0 0 0 40 20 10
2017 GT 14 43 14 21 7 0 0 57 29 14

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GT 6 41 18 18 18 0 0 47 35 17
2018 GT-03 10 60 20 10 0 0 0 70 10 10
2017 GT 29 21 21 0 21 0 7 54 23 14

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GT 18 24 47 0 12 0 0 41 12 17
2018 GT-03 30 30 40 0 0 0 0 60 0 10
2017 GT 21 21 21 21 7 0 7 46 31 14

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GT 29 41 12 12 6 0 0 71 18 17
2018 GT-03 40 50 10 0 0 0 0 90 0 10
2017 GT 36 29 14 7 14 0 0 64 21 14

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GT 41 35 12 6 6 0 0 76 12 17
2018 GT-03 50 20 20 0 10 0 0 70 10 10
2017 GT 64 14 14 0 7 0 0 79 7 14

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GT 59 18 12 6 0 0 6 81 6 17
2018 GT-03 60 10 10 10 0 0 10 78 11 10

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GT 71 6 12 0 12 0 0 76 12 17
2018 GT-03 70 0 10 0 20 0 0 70 20 10
2017 GT 57 29 7 0 0 0 7 92 0 14

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GT 41 41 6 12 0 0 0 82 12 17
2018 GT-03 50 30 10 10 0 0 0 80 10 10
2017 GT 50 36 0 7 0 0 7 92 8 14

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GT 35 24 29 0 12 0 0 59 12 17
2018 GT-03 40 20 20 0 20 0 0 60 20 10
2017 GT 50 14 14 0 21 0 0 64 21 14

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GT 35 18 12 0 0 0 35 82 0 17
2018 GT-03 30 0 10 0 0 0 60 75 0 10
2017 GT 64 21 7 0 0 0 7 92 0 14

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GT 59 29 12 0 0 0 0 88 0 17
2018 GT-03 70 10 20 0 0 0 0 80 0 10
2017 GT 71 14 14 0 0 0 0 86 0 14

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GT 41 35 12 6 6 0 0 76 12 17
2018 GT-03 20 40 20 10 10 0 0 60 20 10
2017 GT 57 21 21 0 0 0 0 79 0 14

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GT 53 29 18 0 0 0 0 82 0 17
2018 GT-03 50 20 30 0 0 0 0 70 0 10
2017 GT 50 29 21 0 0 0 0 79 0 14

Question 63. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GT 12 29 41 12 6 0 0 41 18 17
2018 GT-03 10 40 40 10 0 0 0 50 10 10
2017 GT 14 29 21 14 21 0 0 43 36 14

Question 64. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GT 6 18 41 29 6 0 0 35 24 17
2018 GT-03 10 0 50 40 0 0 0 40 10 10
2017 GT 14 29 14 29 14 0 0 43 43 14
Top of Page

Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GT 29 18 6 18 29 0 0 29 71 17
2018 GT-03 40 10 0 20 30 0 0 40 60 10
2017 GT 21 29 7 21 14 7 0 23 77 14

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay

Survey year Demographic
(%)
Total responses
2018 GT 58 12
2017 GT 40 10

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 GT 67 12
2017 GT 50 10

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 GT 50 12
2017 GT 30 10

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2018 GT 33 12
2017 GT 40 10

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2018 GT 42 12
2017 GT 30 10

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay

Survey year Demographic
(%)
Total responses
2018 GT 25 12

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other

Survey year Demographic
(%)
Total responses
2018 GT 50 12
2017 GT 60 10

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2018 GT 0 25 25 8 8 33 12
2017 GT 0 50 20 20 0 10 10

Question 70. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 GT 42 58 12

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GT 24 6 24 18 12 6 12 36 36 17
2018 GT-03 30 0 30 10 10 0 20 38 25 10

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GT 8 0 42 25 25 0 0 8 50 12
2017 GT 10 10 20 20 20 10 10 25 50 10

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GT 0 17 25 25 33 0 0 17 58 12
2017 GT 0 20 0 20 40 10 10 25 75 10
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