2018 Public Service Employee Survey Results by Theme for the Canada School of Public Service by Question 78. Please indicate your occupational group and level. Occupational group and level - AS

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

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Employee engagement

Question 5. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 35 36 12 10 8 0 0 71 18 153
2018 AS-01 26 50 7 10 7 0 0 76 17 42
2018 AS-02 30 28 23 14 5 0 0 58 19 43
2018 AS-03 26 37 11 11 16 0 0 63 26 19
2018 AS-04 52 33 5 5 5 0 0 86 10 21
2018 AS-05 53 20 7 13 7 0 0 73 20 15
2017 AS 42 33 15 7 4 0 0 74 11 109
2017 AS-01 39 32 10 19 0 0 0 71 19 31
2017 AS-02 33 37 21 6 3 0 0 70 9 32
2017 AS-03 47 40 7 0 7 0 0 87 7 15
2017 AS-04 30 39 20 0 10 0 0 70 10 10
2017 AS-05 63 18 18 0 0 0 0 82 0 11
2014 AS 38 39 11 6 6 0 0 77 12 138
2014 AS-01 35 40 9 12 5 0 0 75 16 43
2014 AS-02 33 33 19 5 8 0 0 67 14 36
2014 AS-03 43 38 5 5 10 0 0 81 14 21
2014 AS-05 38 47 10 0 5 0 0 85 5 19
2011 AS 29 39 15 10 6 0 0 68 17 185
2011 AS-01 26 38 22 10 4 0 0 64 14 50
2011 AS-02 20 50 11 13 6 0 0 70 19 54
2011 AS-03 43 27 13 7 10 0 0 70 17 30
2011 AS-04 31 50 6 6 6 0 0 81 13 16
2011 AS-06 27 27 20 20 7 0 0 53 27 15
2008 AS 38 42 8 6 4 1 1 81 11 143
2008 AS-01 26 49 7 12 7 0 0 74 19 43
2008 AS-02 46 38 8 5 3 0 0 85 8 39
2008 AS-03 40 32 16 4 0 4 4 78 4 25
2008 AS-05 57 29 0 7 7 0 0 86 14 14
2008 AS-06 50 50 0 0 0 0 0 100 0 10

Question 9. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 41 26 13 13 7 1 0 67 20 153
2018 AS-01 33 31 19 10 5 2 0 66 15 42
2018 AS-02 37 28 14 12 9 0 0 65 21 43
2018 AS-03 26 32 11 21 11 0 0 58 32 19
2018 AS-04 57 14 10 14 5 0 0 71 19 21
2018 AS-05 60 20 7 13 0 0 0 80 13 15
2017 AS 44 29 12 7 6 0 2 75 13 108
2017 AS-01 40 34 10 7 3 0 7 79 11 30
2017 AS-02 39 31 12 12 6 0 0 69 19 32
2017 AS-03 47 26 13 0 13 0 0 73 13 15
2017 AS-04 30 50 10 0 10 0 0 80 10 10
2017 AS-05 63 18 9 9 0 0 0 82 9 11

Question 10. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 48 27 16 7 3 0 0 75 10 153
2018 AS-01 38 26 24 10 2 0 0 64 12 42
2018 AS-02 33 28 28 9 2 0 0 60 12 43
2018 AS-03 58 32 5 0 5 0 0 89 5 19
2018 AS-04 81 14 0 0 5 0 0 95 5 21
2018 AS-05 60 27 7 7 0 0 0 87 7 15
2017 AS 57 32 7 4 0 0 0 89 4 109
2017 AS-01 48 39 10 3 0 0 0 87 3 31
2017 AS-02 48 37 9 6 0 0 0 85 6 32
2017 AS-03 60 34 7 0 0 0 0 93 0 15
2017 AS-04 80 20 0 0 0 0 0 100 0 10
2017 AS-05 73 27 0 0 0 0 0 100 0 11
2014 AS 65 25 9 1 0 0 0 89 1 139
2014 AS-01 64 25 11 0 0 0 0 89 0 44
2014 AS-02 58 22 14 5 0 0 0 81 5 36
2014 AS-03 71 24 5 0 0 0 0 95 0 21
2014 AS-05 63 32 4 0 0 0 0 96 0 19
2011 AS 57 33 8 2 0 0 1 90 2 185
2011 AS-01 56 32 8 2 0 0 2 90 2 50
2011 AS-02 56 37 6 2 0 0 0 93 2 54
2011 AS-03 57 30 10 3 0 0 0 87 3 30
2011 AS-04 56 38 6 0 0 0 0 94 0 16
2011 AS-06 60 27 13 0 0 0 0 87 0 15

Question 14. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 37 39 12 7 5 0 0 76 12 153
2018 AS-01 31 38 14 10 7 0 0 69 17 42
2018 AS-02 33 35 21 9 2 0 0 67 12 43
2018 AS-03 37 42 11 0 11 0 0 79 11 19
2018 AS-04 48 43 0 10 0 0 0 90 10 21
2018 AS-05 53 33 7 0 7 0 0 87 7 15
2017 AS 48 35 11 5 1 0 0 83 6 109
2017 AS-01 45 32 10 9 3 0 0 78 13 31
2017 AS-02 39 43 12 6 0 0 0 82 6 32
2017 AS-03 53 34 7 7 0 0 0 87 7 15
2017 AS-04 49 41 10 0 0 0 0 90 0 10
2017 AS-05 63 27 9 0 0 0 0 91 0 11
2014 AS 40 41 11 5 3 0 0 81 8 139
2014 AS-01 41 36 11 7 5 0 0 77 11 44
2014 AS-02 33 39 14 11 3 0 0 72 14 36
2014 AS-03 52 33 10 0 5 0 0 86 5 21
2014 AS-05 27 63 10 0 0 0 0 90 0 19
2011 AS 32 43 12 9 3 0 0 76 12 185
2011 AS-01 34 38 18 10 0 0 0 72 10 50
2011 AS-02 22 56 13 6 4 0 0 78 9 54
2011 AS-03 37 40 7 10 7 0 0 77 17 30
2011 AS-04 44 38 0 13 6 0 0 81 19 16
2011 AS-06 33 27 27 13 0 0 0 60 13 15
2008 AS 42 43 6 4 4 1 1 86 8 144
2008 AS-01 34 43 5 9 9 0 0 77 18 44
2008 AS-02 44 49 0 5 3 0 0 92 8 39
2008 AS-03 44 40 8 0 0 4 4 91 0 25
2008 AS-05 64 29 0 0 7 0 0 93 7 14
2008 AS-06 50 50 0 0 0 0 0 100 0 10

Question 43. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 36 36 15 5 8 1 0 72 13 152
2018 AS-01 26 36 21 7 7 2 0 63 15 42
2018 AS-02 33 33 21 5 7 0 0 67 12 42
2018 AS-03 32 42 5 0 16 5 0 78 17 19
2018 AS-04 52 24 10 5 10 0 0 76 14 21
2018 AS-05 53 33 7 0 7 0 0 87 7 15
2017 AS 29 30 24 6 6 4 1 62 13 109
2017 AS-01 23 36 22 10 0 6 3 65 11 31
2017 AS-02 26 34 27 3 9 0 0 60 12 32
2017 AS-03 13 27 40 6 7 7 0 43 14 15
2017 AS-04 40 29 10 0 20 0 0 70 20 10
2017 AS-05 54 18 9 9 0 9 0 80 10 11
2014 AS 23 34 23 12 6 1 1 58 18 139
2014 AS-01 23 43 16 7 9 0 2 68 16 44
2014 AS-02 22 25 28 19 5 0 0 47 25 36
2014 AS-03 33 19 29 19 0 0 0 52 19 21
2014 AS-05 21 48 25 0 5 0 0 70 5 19
2011 AS 11 26 23 21 17 2 0 38 39 182
2011 AS-01 18 22 22 31 4 2 0 42 35 49
2011 AS-02 9 26 26 17 20 2 0 36 38 54
2011 AS-03 3 24 28 31 14 0 0 28 45 29
2011 AS-04 13 38 13 0 38 0 0 50 38 16
2011 AS-06 7 29 7 29 29 0 0 36 57 14

Question 44. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 37 36 13 6 7 1 0 74 13 151
2018 AS-01 29 43 17 2 7 2 0 73 10 42
2018 AS-02 36 33 17 10 5 0 0 69 14 42
2018 AS-03 32 32 5 16 11 5 0 67 28 19
2018 AS-04 50 30 10 0 10 0 0 80 10 20
2018 AS-05 60 20 13 0 7 0 0 80 7 15
2017 AS 29 38 19 9 3 0 2 68 12 109
2017 AS-01 19 49 13 13 0 0 6 73 14 31
2017 AS-02 26 34 30 9 0 0 0 60 9 32
2017 AS-03 13 53 27 0 7 0 0 66 7 15
2017 AS-04 50 29 0 10 10 0 0 80 20 10
2017 AS-05 45 37 9 9 0 0 0 82 9 11
2014 AS 24 41 19 9 5 1 1 66 14 139
2014 AS-01 25 50 7 9 7 0 2 77 16 44
2014 AS-02 22 36 25 11 5 0 0 58 17 36
2014 AS-03 33 33 29 5 0 0 0 67 5 21
2014 AS-05 21 48 20 0 5 0 4 73 6 19
2011 AS 15 29 21 22 11 1 0 44 34 183
2011 AS-01 20 27 20 27 2 4 0 49 30 49
2011 AS-02 13 24 26 22 15 0 0 37 37 54
2011 AS-03 3 37 23 27 10 0 0 40 37 30
2011 AS-04 31 31 6 6 25 0 0 63 31 16
2011 AS-06 7 29 14 36 14 0 0 36 50 14
2008 AS 17 35 21 17 10 0 0 52 26 145
2008 AS-01 20 32 20 16 11 0 0 52 27 44
2008 AS-02 15 28 28 23 5 0 0 44 28 39
2008 AS-03 12 48 28 12 0 0 0 60 12 25
2008 AS-05 36 21 0 14 29 0 0 57 43 14
2008 AS-06 10 50 30 10 0 0 0 60 10 10

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 33 23 19 11 10 4 0 58 22 151
2018 AS-01 29 19 26 14 10 2 0 49 24 42
2018 AS-02 31 24 19 12 14 0 0 55 26 42
2018 AS-03 26 21 16 11 21 5 0 50 33 19
2018 AS-04 35 20 20 10 5 10 0 61 17 20
2018 AS-05 53 27 0 13 0 7 0 86 14 15
2017 AS 29 35 12 8 9 4 3 69 19 109
2017 AS-01 19 49 3 10 13 0 6 73 24 31
2017 AS-02 23 37 15 9 9 3 3 64 20 32
2017 AS-03 20 27 20 13 7 13 0 54 23 15
2017 AS-04 30 41 10 10 0 9 0 78 11 10
2017 AS-05 54 18 9 0 9 9 0 80 10 11
2014 AS 22 27 23 13 9 7 0 52 24 139
2014 AS-01 20 34 23 5 11 7 0 59 17 44
2014 AS-02 19 22 22 25 11 0 0 42 36 36
2014 AS-03 29 29 19 0 10 14 0 67 11 21
2014 AS-05 27 32 31 4 0 5 0 62 5 19
2011 AS 16 21 19 21 19 3 1 39 42 182
2011 AS-01 20 20 20 18 10 10 0 45 32 49
2011 AS-02 13 25 9 23 28 2 0 38 52 53
2011 AS-03 7 23 33 23 10 0 3 31 34 30
2011 AS-04 38 13 19 13 19 0 0 50 31 16
2011 AS-06 7 21 7 36 29 0 0 29 64 14
2008 AS 20 26 17 21 13 3 0 47 35 145
2008 AS-01 16 23 27 11 16 7 0 41 29 44
2008 AS-02 26 21 18 23 10 3 0 47 34 39
2008 AS-03 16 32 12 36 4 0 0 48 40 25
2008 AS-05 36 14 7 14 29 0 0 50 43 14
2008 AS-06 10 50 0 10 20 10 0 67 33 10
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 52 25 13 4 5 2 1 78 9 151
2018 AS-01 52 29 12 0 2 2 2 85 3 42
2018 AS-02 51 23 16 5 5 0 0 74 9 43
2018 AS-03 50 28 6 6 6 6 0 82 12 18
2018 AS-04 50 10 20 10 5 5 0 63 16 20
2018 AS-05 53 33 0 7 7 0 0 87 13 15
2017 AS 51 26 14 6 0 2 1 79 6 109
2017 AS-01 59 25 13 3 0 0 0 84 3 31
2017 AS-02 45 34 12 0 0 6 3 86 0 32
2017 AS-03 60 20 7 13 0 0 0 80 13 15
2017 AS-04 20 41 10 29 0 0 0 61 29 10
2017 AS-05 54 9 27 9 0 0 0 63 9 11
2014 AS 51 26 12 4 3 4 1 81 7 139
2014 AS-01 61 25 5 0 0 9 0 95 0 44
2014 AS-02 50 25 14 6 6 0 0 75 11 36
2014 AS-03 48 19 29 5 0 0 0 67 5 21
2014 AS-05 59 26 5 0 0 5 4 94 0 19
2011 AS 30 39 16 5 8 2 0 71 13 185
2011 AS-01 28 40 14 4 10 4 0 71 15 50
2011 AS-02 26 48 15 6 2 4 0 77 8 54
2011 AS-03 23 40 27 3 7 0 0 63 10 30
2011 AS-04 44 25 13 13 6 0 0 69 19 16
2011 AS-06 33 33 7 7 20 0 0 67 27 15
2008 AS 44 30 14 1 6 4 1 78 7 145
2008 AS-01 39 25 27 2 7 0 0 64 9 44
2008 AS-02 46 31 15 0 3 5 0 81 3 39
2008 AS-03 40 36 4 4 4 8 4 86 9 25
2008 AS-05 64 7 0 0 14 14 0 83 17 14
2008 AS-06 40 50 10 0 0 0 0 90 0 10

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 49 30 11 5 4 1 1 79 9 152
2018 AS-01 45 38 12 2 0 0 2 85 2 42
2018 AS-02 49 26 14 5 7 0 0 74 12 43
2018 AS-03 44 28 0 11 11 6 0 76 24 18
2018 AS-04 48 24 24 5 0 0 0 71 5 21
2018 AS-05 53 33 7 7 0 0 0 87 7 15
2017 AS 54 24 9 9 2 1 1 79 11 109
2017 AS-01 62 15 16 3 0 0 3 80 3 31
2017 AS-02 48 34 6 9 0 3 0 84 10 32
2017 AS-03 54 26 0 13 7 0 0 80 20 15
2017 AS-04 20 39 20 10 10 0 0 59 20 10
2017 AS-05 63 9 0 27 0 0 0 73 27 11
2014 AS 53 27 9 6 4 1 1 80 10 139
2014 AS-01 61 27 5 5 0 2 0 91 5 44
2014 AS-02 47 30 14 3 6 0 0 78 8 36
2014 AS-03 57 19 14 5 5 0 0 76 10 21
2014 AS-05 64 15 5 5 5 0 4 83 11 19
2011 AS 31 39 14 8 7 1 1 71 15 184
2011 AS-01 26 36 18 8 10 2 0 63 18 50
2011 AS-02 26 50 15 6 2 2 0 77 8 54
2011 AS-03 33 37 13 7 7 0 3 72 14 30
2011 AS-04 33 40 7 13 7 0 0 73 20 15
2011 AS-06 40 27 0 20 13 0 0 67 33 15
2008 AS 43 33 12 6 3 1 1 78 10 145
2008 AS-01 32 34 18 9 7 0 0 66 16 44
2008 AS-02 49 38 10 3 0 0 0 87 3 39
2008 AS-03 44 24 12 8 4 4 4 74 13 25
2008 AS-05 64 14 0 7 7 7 0 85 15 14
2008 AS-06 50 40 10 0 0 0 0 90 0 10

Question 26. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 52 26 9 5 7 1 1 79 12 151
2018 AS-01 52 29 14 0 2 0 2 83 2 42
2018 AS-02 51 26 12 5 7 0 0 77 12 43
2018 AS-03 41 24 6 6 18 6 0 69 25 17
2018 AS-04 52 24 5 10 10 0 0 76 19 21
2018 AS-05 60 27 0 7 7 0 0 87 13 15
2017 AS 57 26 12 3 1 1 1 84 4 109
2017 AS-01 65 19 13 3 0 0 0 84 3 31
2017 AS-02 48 34 12 0 0 3 3 87 0 32
2017 AS-03 66 20 7 0 7 0 0 87 7 15
2017 AS-04 30 51 19 0 0 0 0 81 0 10
2017 AS-05 63 9 9 18 0 0 0 73 18 11
2014 AS 56 27 7 5 2 1 1 85 7 139
2014 AS-01 66 25 2 5 0 2 0 93 5 44
2014 AS-02 45 33 11 8 3 0 0 78 11 36
2014 AS-03 62 24 14 0 0 0 0 86 0 21
2014 AS-05 59 31 0 0 5 0 4 94 6 19

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 33 34 16 9 3 5 0 71 13 153
2018 AS-01 40 33 17 5 0 5 0 78 5 42
2018 AS-02 33 30 19 12 2 5 0 66 15 43
2018 AS-03 26 42 0 21 5 5 0 72 28 19
2018 AS-04 33 29 19 5 10 5 0 65 15 21
2018 AS-05 40 27 20 7 7 0 0 67 13 15
2017 AS 34 36 14 6 3 7 0 75 10 109
2017 AS-01 36 26 13 6 0 19 0 76 8 31
2017 AS-02 20 52 9 9 3 6 0 77 13 32
2017 AS-03 40 27 27 7 0 0 0 66 7 15
2017 AS-04 30 29 20 0 20 0 0 59 20 10
2017 AS-05 54 27 9 9 0 0 0 82 9 11
2014 AS 35 35 16 9 2 3 1 72 11 139
2014 AS-01 39 39 18 0 0 5 0 81 0 44
2014 AS-02 25 42 22 11 0 0 0 67 11 36
2014 AS-03 38 24 19 19 0 0 0 62 19 21
2014 AS-05 42 48 0 5 0 0 4 94 6 19
2011 AS 17 24 18 23 10 7 1 45 35 185
2011 AS-01 28 20 18 14 4 14 2 57 21 50
2011 AS-02 17 30 15 17 13 7 2 51 33 54
2011 AS-03 3 30 20 30 10 7 0 36 43 30
2011 AS-04 13 31 19 25 13 0 0 44 38 16
2011 AS-06 13 20 20 27 20 0 0 33 47 15

Question 30. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 25 39 14 16 5 1 0 65 21 152
2018 AS-01 24 48 14 14 0 0 0 71 14 42
2018 AS-02 29 31 19 14 7 0 0 60 21 42
2018 AS-03 21 26 11 32 5 5 0 50 39 19
2018 AS-04 24 33 14 19 10 0 0 57 29 21
2018 AS-05 40 33 20 0 7 0 0 73 7 15
2017 AS 26 31 17 17 4 4 0 60 22 109
2017 AS-01 26 33 13 19 0 9 0 65 21 31
2017 AS-02 20 31 24 19 3 3 0 52 22 32
2017 AS-03 27 20 20 27 0 6 0 50 29 15
2017 AS-04 20 29 10 30 10 0 0 49 41 10
2017 AS-05 45 46 0 0 9 0 0 91 9 11
2014 AS 31 33 17 9 8 1 1 65 17 139
2014 AS-01 39 27 20 9 2 2 0 68 12 44
2014 AS-02 25 36 17 8 14 0 0 61 22 36
2014 AS-03 29 29 33 5 5 0 0 57 10 21
2014 AS-05 27 53 0 11 5 0 4 83 17 19
2011 AS 16 24 19 21 16 3 0 41 39 185
2011 AS-01 28 26 20 16 6 4 0 56 23 50
2011 AS-02 11 24 20 20 20 4 0 37 42 54
2011 AS-03 3 23 20 33 13 7 0 29 50 30
2011 AS-04 19 25 25 6 25 0 0 44 31 16
2011 AS-06 7 20 20 20 33 0 0 27 53 15
2008 AS 19 30 21 14 14 3 0 50 28 145
2008 AS-01 23 25 23 14 16 0 0 48 30 44
2008 AS-02 23 38 21 10 5 3 0 63 16 39
2008 AS-03 8 20 28 20 16 8 0 30 39 25
2008 AS-05 29 29 14 14 14 0 0 57 29 14
2008 AS-06 20 30 20 20 10 0 0 50 30 10

Question 31. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 18 34 21 14 9 3 0 54 24 152
2018 AS-01 17 40 21 14 0 7 0 62 15 42
2018 AS-02 23 21 21 14 19 2 0 45 33 43
2018 AS-03 11 39 17 17 11 6 0 53 29 18
2018 AS-04 10 43 14 24 10 0 0 52 33 21
2018 AS-05 40 13 33 7 7 0 0 53 13 15
2017 AS 19 24 28 17 7 5 0 45 25 109
2017 AS-01 19 20 36 16 3 6 0 42 20 31
2017 AS-02 14 18 30 25 6 6 0 34 33 32
2017 AS-03 20 27 20 13 13 6 0 50 29 15
2017 AS-04 0 29 30 30 10 0 0 29 41 10
2017 AS-05 27 46 9 0 9 9 0 80 10 11
2014 AS 20 34 25 11 8 2 1 55 19 139
2014 AS-01 21 38 23 9 4 5 0 62 14 44
2014 AS-02 22 22 28 14 14 0 0 45 28 36
2014 AS-03 19 33 24 24 0 0 0 52 24 21
2014 AS-05 16 54 20 0 5 0 4 73 6 19
2011 AS 11 28 24 21 13 4 0 40 35 185
2011 AS-01 20 30 22 14 0 14 0 58 16 50
2011 AS-02 9 28 26 17 20 0 0 37 37 54
2011 AS-03 3 27 30 30 10 0 0 30 40 30
2011 AS-04 6 31 25 6 31 0 0 38 38 16
2011 AS-06 7 20 13 47 13 0 0 27 60 15
2008 AS 10 29 21 22 14 4 0 40 37 145
2008 AS-01 9 30 30 18 11 2 0 40 30 44
2008 AS-02 15 28 23 23 5 5 0 46 30 39
2008 AS-03 8 20 24 28 12 8 0 30 43 25
2008 AS-05 0 43 7 29 21 0 0 43 50 14
2008 AS-06 10 20 20 30 20 0 0 30 50 10

Question 32. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 20 34 18 16 9 3 0 55 26 152
2018 AS-01 21 33 24 14 2 5 0 58 18 42
2018 AS-02 21 35 12 21 9 2 0 57 31 43
2018 AS-03 17 28 22 17 11 6 0 47 29 18
2018 AS-04 19 48 0 14 19 0 0 67 33 21
2018 AS-05 33 7 33 20 7 0 0 40 27 15
2017 AS 16 36 21 15 8 4 0 54 24 109
2017 AS-01 19 33 19 16 3 9 0 57 21 31
2017 AS-02 14 31 28 15 9 3 0 46 25 32
2017 AS-03 13 40 19 7 20 0 0 54 27 15
2017 AS-04 0 29 20 30 10 10 0 32 45 10
2017 AS-05 18 54 9 9 9 0 0 73 18 11
2014 AS 22 35 15 16 10 1 1 58 26 139
2014 AS-01 32 39 9 9 9 2 0 72 19 44
2014 AS-02 17 28 17 25 14 0 0 45 39 36
2014 AS-03 14 33 19 24 10 0 0 48 33 21
2014 AS-05 27 43 10 11 5 0 4 73 17 19
2011 AS 14 30 17 23 15 1 0 45 38 184
2011 AS-01 24 32 18 22 0 4 0 58 23 50
2011 AS-02 6 34 21 19 21 0 0 40 40 53
2011 AS-03 7 33 13 33 13 0 0 40 47 30
2011 AS-04 13 38 13 0 38 0 0 50 38 16
2011 AS-06 13 13 13 40 20 0 0 27 60 15
2008 AS 13 29 17 26 12 3 0 43 39 143
2008 AS-01 7 40 21 16 12 5 0 49 29 43
2008 AS-02 26 26 15 21 10 3 0 53 32 39
2008 AS-03 8 17 29 42 4 0 0 25 46 24
2008 AS-05 14 29 0 43 7 7 0 46 54 14
2008 AS-06 0 20 30 40 10 0 0 20 50 10
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 41 29 12 8 8 0 1 72 17 153
2018 AS-01 31 40 17 5 5 0 2 73 10 42
2018 AS-02 37 23 19 9 9 0 2 62 19 43
2018 AS-03 32 37 5 16 11 0 0 68 26 19
2018 AS-04 57 14 10 10 10 0 0 71 19 21
2018 AS-05 53 33 0 7 7 0 0 87 13 15
2017 AS 43 34 8 9 5 0 1 78 14 109
2017 AS-01 42 36 9 10 3 0 0 78 13 31
2017 AS-02 35 43 9 9 3 0 0 78 12 32
2017 AS-03 34 33 7 13 7 0 7 71 22 15
2017 AS-04 40 29 10 10 10 0 0 70 20 10
2017 AS-05 73 9 9 9 0 0 0 82 9 11
2014 AS 39 33 13 9 6 0 0 72 15 139
2014 AS-01 48 29 14 7 2 0 0 77 9 44
2014 AS-02 28 45 11 14 3 0 0 72 17 36
2014 AS-03 33 33 14 10 10 0 0 67 19 21
2014 AS-05 54 27 9 5 5 0 0 80 11 19
2011 AS 29 34 15 14 9 0 0 63 22 184
2011 AS-01 38 36 18 6 2 0 0 74 8 50
2011 AS-02 19 38 17 15 11 0 0 57 26 53
2011 AS-03 27 23 17 27 7 0 0 50 33 30
2011 AS-04 31 44 0 0 25 0 0 75 25 16
2011 AS-06 20 27 20 20 13 0 0 47 33 15

Question 7. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 28 38 13 11 9 1 0 66 21 152
2018 AS-01 21 36 26 10 5 2 0 59 15 42
2018 AS-02 30 42 12 5 12 0 0 72 16 43
2018 AS-03 16 47 5 16 16 0 0 63 32 19
2018 AS-04 45 20 5 20 10 0 0 65 30 20
2018 AS-05 33 40 0 20 7 0 0 73 27 15
2017 AS 31 38 11 16 4 0 0 69 20 108
2017 AS-01 36 29 9 19 6 0 0 65 26 31
2017 AS-02 23 46 12 16 3 0 0 69 19 32
2017 AS-03 20 40 13 20 6 0 0 60 26 15
2017 AS-04 40 29 10 20 0 0 0 70 20 10
2017 AS-05 45 37 18 0 0 0 0 82 0 11

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 16 24 18 15 8 16 1 49 29 153
2018 AS-01 14 33 14 10 0 29 0 67 13 42
2018 AS-02 16 21 12 30 7 14 0 43 43 43
2018 AS-03 16 21 21 16 16 11 0 41 35 19
2018 AS-04 14 19 24 5 29 10 0 37 37 21
2018 AS-05 13 27 33 7 0 13 7 50 8 15
2017 AS 21 20 20 17 4 15 3 49 26 109
2017 AS-01 20 26 19 13 6 12 3 54 23 31
2017 AS-02 20 15 25 25 3 6 6 40 32 32
2017 AS-03 7 13 13 20 0 46 0 38 38 15
2017 AS-04 10 39 10 20 0 20 0 62 26 10
2017 AS-05 45 0 27 9 9 9 0 50 20 11
2014 AS 14 23 19 15 15 12 2 43 35 138
2014 AS-01 18 23 16 9 18 11 4 49 33 44
2014 AS-02 20 20 23 20 8 9 0 44 31 35
2014 AS-03 5 29 24 14 14 14 0 39 33 21
2014 AS-05 5 21 20 16 11 21 4 36 36 19

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 47 30 10 8 4 1 1 78 12 152
2018 AS-01 43 33 14 5 2 0 2 78 7 42
2018 AS-02 49 26 16 5 5 0 0 74 9 43
2018 AS-03 44 28 0 17 6 6 0 76 24 18
2018 AS-04 52 24 10 10 5 0 0 76 14 21
2018 AS-05 53 33 0 13 0 0 0 87 13 15
2017 AS 54 23 13 5 2 1 3 80 7 109
2017 AS-01 68 16 10 3 0 0 3 87 3 31
2017 AS-02 45 34 15 0 0 3 3 84 0 32
2017 AS-03 60 20 7 13 0 0 0 80 13 15
2017 AS-04 20 29 30 0 20 0 0 49 20 10
2017 AS-05 63 9 18 9 0 0 0 73 9 11
2014 AS 48 33 7 7 4 0 1 82 12 139
2014 AS-01 57 32 5 5 2 0 0 89 7 44
2014 AS-02 33 50 3 14 0 0 0 83 14 36
2014 AS-03 57 29 10 0 5 0 0 86 5 21
2014 AS-05 64 16 5 4 5 0 4 84 10 19
2011 AS 33 39 14 9 5 1 0 72 14 184
2011 AS-01 38 36 14 12 0 0 0 74 12 50
2011 AS-02 26 51 9 8 6 0 0 77 13 53
2011 AS-03 33 30 27 3 3 3 0 66 7 30
2011 AS-04 31 31 6 13 19 0 0 63 31 16
2011 AS-06 40 27 13 7 13 0 0 67 20 15
2008 AS 43 30 10 9 6 1 1 75 15 145
2008 AS-01 41 27 14 9 9 0 0 68 18 44
2008 AS-02 44 31 5 15 5 0 0 74 21 39
2008 AS-03 40 36 8 4 4 0 8 83 9 25
2008 AS-05 64 7 7 14 0 7 0 77 15 14
2008 AS-06 30 50 20 0 0 0 0 80 0 10

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 38 14 24 14 3 0 8 56 18 37
2017 AS 54 13 13 4 0 13 4 80 5 24
2014 AS 29 29 13 13 13 0 3 60 27 31

Job fit and development

Question 1. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 27 42 9 13 7 1 1 71 20 153
2018 AS-01 14 48 14 14 5 2 2 65 20 42
2018 AS-02 33 28 12 19 9 0 0 60 28 43
2018 AS-03 21 53 5 11 11 0 0 74 21 19
2018 AS-04 24 52 5 10 10 0 0 76 19 21
2018 AS-05 47 47 0 7 0 0 0 93 7 15
2017 AS 41 33 9 11 4 0 2 76 15 109
2017 AS-01 38 39 3 13 3 0 3 80 17 31
2017 AS-02 32 34 15 15 3 0 0 66 19 32
2017 AS-03 60 13 6 13 7 0 0 74 20 15
2017 AS-04 50 29 0 10 10 0 0 80 20 10
2017 AS-05 45 37 18 0 0 0 0 82 0 11
2014 AS 35 35 16 12 2 0 0 71 14 139
2014 AS-01 37 34 16 9 5 0 0 71 14 44
2014 AS-02 33 39 11 14 3 0 0 72 17 36
2014 AS-03 38 33 10 19 0 0 0 71 19 21
2014 AS-05 32 42 20 5 0 0 0 74 5 19
2011 AS 24 39 16 15 4 0 1 64 20 185
2011 AS-01 22 40 22 16 0 0 0 62 16 50
2011 AS-02 17 43 17 13 9 0 2 60 23 54
2011 AS-03 23 37 17 20 3 0 0 60 23 30
2011 AS-04 25 44 6 6 13 0 6 73 20 16
2011 AS-06 33 33 13 20 0 0 0 67 20 15
2008 AS 31 39 14 7 7 1 1 71 14 145
2008 AS-01 18 41 20 7 11 2 0 60 19 44
2008 AS-02 41 36 10 5 5 0 3 79 11 39
2008 AS-03 40 32 20 4 0 0 4 75 4 25
2008 AS-05 36 36 0 21 7 0 0 71 29 14
2008 AS-06 30 50 10 0 10 0 0 80 10 10

Question 2. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 40 28 18 8 5 1 0 69 13 152
2018 AS-01 26 29 21 12 10 2 0 56 22 42
2018 AS-02 33 36 21 5 5 0 0 69 10 42
2018 AS-03 42 26 16 11 5 0 0 68 16 19
2018 AS-04 57 24 5 14 0 0 0 81 14 21
2018 AS-05 53 20 27 0 0 0 0 73 0 15
2017 AS 46 38 8 4 4 0 0 84 7 109
2017 AS-01 35 42 7 10 6 0 0 77 16 31
2017 AS-02 45 40 12 0 3 0 0 85 3 32
2017 AS-03 53 34 0 7 7 0 0 87 13 15
2017 AS-04 49 30 20 0 0 0 0 80 0 10
2017 AS-05 54 46 0 0 0 0 0 100 0 11
2014 AS 35 36 16 9 4 0 0 71 13 139
2014 AS-01 23 41 23 11 2 0 0 64 14 44
2014 AS-02 33 28 17 17 6 0 0 61 22 36
2014 AS-03 43 38 14 0 5 0 0 81 5 21
2014 AS-05 37 38 10 11 5 0 0 74 16 19
2011 AS 36 31 14 14 6 0 0 66 19 185
2011 AS-01 28 26 16 26 4 0 0 54 30 50
2011 AS-02 26 41 15 9 9 0 0 67 19 54
2011 AS-03 53 17 10 10 10 0 0 70 20 30
2011 AS-04 38 31 19 13 0 0 0 69 13 16
2011 AS-06 40 40 7 7 7 0 0 80 13 15
2008 AS 39 34 14 6 6 1 0 74 12 145
2008 AS-01 23 36 16 14 11 0 0 59 25 44
2008 AS-02 38 38 13 5 5 0 0 77 10 39
2008 AS-03 36 32 24 4 0 4 0 71 4 25
2008 AS-05 71 21 0 0 7 0 0 93 7 14
2008 AS-06 60 30 10 0 0 0 0 90 0 10

Question 3. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 42 34 12 8 3 1 0 77 11 152
2018 AS-01 29 36 21 7 5 2 0 66 12 42
2018 AS-02 30 40 12 14 5 0 0 70 19 43
2018 AS-03 39 50 6 6 0 0 0 89 6 18
2018 AS-04 67 19 5 10 0 0 0 86 10 21
2018 AS-05 53 33 13 0 0 0 0 87 0 15
2017 AS 55 25 9 7 3 0 0 81 10 109
2017 AS-01 42 35 10 10 3 0 0 77 13 31
2017 AS-02 54 21 12 9 3 0 0 75 12 32
2017 AS-03 47 40 0 7 7 0 0 87 13 15
2017 AS-04 80 0 10 10 0 0 0 80 10 10
2017 AS-05 82 9 9 0 0 0 0 91 0 11
2014 AS 42 37 11 7 3 0 0 79 9 139
2014 AS-01 36 36 14 9 5 0 0 73 14 44
2014 AS-02 39 36 14 6 6 0 0 75 11 36
2014 AS-03 48 33 10 10 0 0 0 81 10 21
2014 AS-05 38 42 15 5 0 0 0 80 5 19
2011 AS 38 37 10 9 4 1 1 76 14 185
2011 AS-01 26 40 20 8 6 0 0 66 14 50
2011 AS-02 33 39 6 17 6 0 0 72 22 54
2011 AS-03 47 33 7 7 3 0 3 83 10 30
2011 AS-04 44 44 6 6 0 0 0 88 6 16
2011 AS-06 60 27 7 0 7 0 0 87 7 15
2008 AS 44 38 10 4 3 0 1 83 7 145
2008 AS-01 25 39 18 9 7 0 2 65 16 44
2008 AS-02 51 36 5 5 3 0 0 87 8 39
2008 AS-03 56 36 4 0 0 0 4 96 0 25
2008 AS-05 79 7 14 0 0 0 0 86 0 14
2008 AS-06 40 60 0 0 0 0 0 100 0 10

Question 37. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 22 35 18 12 7 5 0 60 21 153
2018 AS-01 21 36 19 10 10 5 0 60 20 42
2018 AS-02 30 21 21 16 7 5 0 54 24 43
2018 AS-03 11 47 11 16 11 5 0 61 28 19
2018 AS-04 14 43 19 10 10 5 0 60 20 21
2018 AS-05 27 40 20 7 0 7 0 71 7 15
2017 AS 36 35 12 11 3 3 1 73 14 109
2017 AS-01 29 42 13 6 3 6 0 76 10 31
2017 AS-02 35 24 9 25 3 3 0 62 29 32
2017 AS-03 47 27 13 0 7 0 6 79 7 15
2017 AS-04 20 50 10 20 0 0 0 70 20 10
2017 AS-05 36 46 18 0 0 0 0 82 0 11
2014 AS 28 41 14 9 5 2 0 71 15 139
2014 AS-01 30 36 9 11 9 5 0 69 22 44
2014 AS-02 17 50 19 5 8 0 0 67 14 36
2014 AS-03 33 48 10 10 0 0 0 81 10 21
2014 AS-05 27 42 26 5 0 0 0 69 5 19
2011 AS 24 29 17 18 9 1 1 55 28 184
2011 AS-01 24 28 18 18 8 2 2 54 27 50
2011 AS-02 19 30 15 20 15 2 0 49 36 54
2011 AS-03 24 41 28 3 3 0 0 66 7 29
2011 AS-04 25 25 19 25 6 0 0 50 31 16
2011 AS-06 27 27 7 33 7 0 0 53 40 15
2008 AS 25 38 17 11 8 1 0 64 19 145
2008 AS-01 20 41 14 11 14 0 0 61 25 44
2008 AS-02 26 38 23 8 5 0 0 64 13 39
2008 AS-03 32 36 16 12 0 4 0 71 13 25
2008 AS-05 36 29 14 7 7 7 0 69 15 14
2008 AS-06 30 40 20 0 10 0 0 70 10 10

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 14 31 16 17 16 5 1 49 35 153
2018 AS-01 10 33 21 19 14 2 0 44 34 42
2018 AS-02 7 35 19 14 16 5 5 46 33 43
2018 AS-03 21 16 11 21 21 11 0 41 47 19
2018 AS-04 24 24 0 24 24 5 0 50 50 21
2018 AS-05 20 47 7 13 7 7 0 71 21 15
2017 AS 16 26 18 16 17 3 5 45 35 109
2017 AS-01 10 22 29 16 6 6 10 38 27 31
2017 AS-02 11 25 9 25 25 3 3 38 53 32
2017 AS-03 7 27 7 13 40 0 6 36 57 15
2017 AS-04 20 30 29 10 10 0 0 50 20 10
2017 AS-05 27 37 27 9 0 0 0 63 9 11
2014 AS 7 24 17 22 26 1 3 33 49 139
2014 AS-01 7 34 14 16 25 2 2 43 43 44
2014 AS-02 3 14 11 28 39 0 6 18 71 36
2014 AS-03 5 29 29 14 24 0 0 33 38 21
2014 AS-05 16 27 26 21 10 0 0 43 31 19
2011 AS 10 15 17 26 29 2 1 25 57 184
2011 AS-01 6 16 24 24 24 4 2 23 51 50
2011 AS-02 13 2 17 28 39 2 0 15 68 54
2011 AS-03 3 27 17 23 27 3 0 31 52 30
2011 AS-04 20 13 13 20 33 0 0 33 53 15
2011 AS-06 7 20 13 33 27 0 0 27 60 15
2008 AS 14 28 16 22 19 1 1 43 41 144
2008 AS-01 16 23 19 16 23 0 2 40 40 43
2008 AS-02 8 31 26 18 15 3 0 39 34 39
2008 AS-03 8 36 8 36 12 0 0 44 48 25
2008 AS-05 43 7 14 21 14 0 0 50 36 14
2008 AS-06 10 40 10 20 20 0 0 50 40 10

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 32 40 13 7 7 0 1 73 15 151
2018 AS-01 29 37 17 7 7 0 2 68 15 41
2018 AS-02 26 47 7 14 7 0 0 72 21 43
2018 AS-03 28 39 22 6 6 0 0 67 11 18
2018 AS-04 52 29 10 0 10 0 0 81 10 21
2018 AS-05 40 33 20 0 7 0 0 73 7 15
2017 AS 43 32 10 8 6 0 1 76 14 109
2017 AS-01 51 29 0 9 6 0 3 84 16 31
2017 AS-02 29 40 12 9 9 0 0 69 19 32
2017 AS-03 53 13 20 13 0 0 0 66 13 15
2017 AS-04 30 50 0 10 10 0 0 80 20 10
2017 AS-05 63 18 18 0 0 0 0 82 0 11
2014 AS 34 38 12 8 8 0 0 72 16 139
2014 AS-01 36 41 11 5 7 0 0 77 11 44
2014 AS-02 25 39 14 14 8 0 0 64 22 36
2014 AS-03 33 38 10 10 10 0 0 71 19 21
2014 AS-05 42 43 10 0 5 0 0 85 5 19
2011 AS 29 44 12 8 7 0 0 73 15 184
2011 AS-01 30 44 14 10 2 0 0 74 12 50
2011 AS-02 26 45 11 8 9 0 0 72 17 53
2011 AS-03 20 60 7 10 3 0 0 80 13 30
2011 AS-04 31 38 13 6 13 0 0 69 19 16
2011 AS-06 20 33 20 7 20 0 0 53 27 15

Question 12. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 43 32 12 7 6 0 1 75 13 152
2018 AS-01 40 29 21 5 2 0 2 71 7 42
2018 AS-02 42 33 7 14 5 0 0 74 19 43
2018 AS-03 39 44 0 6 11 0 0 83 17 18
2018 AS-04 52 24 10 5 10 0 0 76 14 21
2018 AS-05 40 40 13 0 7 0 0 80 7 15
2017 AS 49 25 15 8 2 0 1 75 10 109
2017 AS-01 45 32 10 10 0 0 3 80 10 31
2017 AS-02 39 27 25 6 3 0 0 66 9 32
2017 AS-03 53 20 7 20 0 0 0 73 20 15
2017 AS-04 59 20 10 0 10 0 0 80 10 10
2017 AS-05 63 18 18 0 0 0 0 82 0 11
2014 AS 40 35 11 9 3 1 0 76 12 139
2014 AS-01 39 36 16 7 2 0 0 75 9 44
2014 AS-02 39 30 14 17 0 0 0 69 17 36
2014 AS-03 43 43 0 10 0 5 0 90 10 21
2014 AS-05 47 38 10 0 5 0 0 85 5 19

Question 13. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 40 34 11 9 5 0 1 75 14 151
2018 AS-01 32 46 15 7 0 0 0 78 7 41
2018 AS-02 38 24 17 14 7 0 0 62 21 42
2018 AS-03 37 47 0 5 11 0 0 84 16 19
2018 AS-04 57 19 5 10 5 0 5 80 15 21
2018 AS-05 47 33 13 0 7 0 0 80 7 15
2017 AS 49 31 9 9 2 0 0 80 11 109
2017 AS-01 52 35 3 6 3 0 0 87 10 31
2017 AS-02 29 37 19 12 3 0 0 66 15 32
2017 AS-03 66 27 0 7 0 0 0 93 7 15
2017 AS-04 40 39 0 20 0 0 0 80 20 10
2017 AS-05 63 18 9 9 0 0 0 82 9 11
2014 AS 42 35 11 7 5 0 0 77 12 139
2014 AS-01 39 41 9 7 5 0 0 80 11 44
2014 AS-02 42 31 14 8 5 0 0 72 14 36
2014 AS-03 52 38 0 10 0 0 0 90 10 21
2014 AS-05 43 27 20 11 0 0 0 70 11 19
2011 AS 32 41 12 9 5 0 1 73 14 185
2011 AS-01 38 38 14 8 0 0 2 78 8 50
2011 AS-02 26 46 17 4 7 0 0 72 11 54
2011 AS-03 33 43 7 17 0 0 0 77 17 30
2011 AS-04 31 31 6 13 19 0 0 63 31 16
2011 AS-06 13 60 7 13 7 0 0 73 20 15

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 24 40 17 10 3 7 0 69 13 153
2018 AS-01 19 43 21 5 2 10 0 68 8 42
2018 AS-02 28 33 9 19 2 9 0 67 23 43
2018 AS-03 16 37 32 11 0 5 0 56 11 19
2018 AS-04 38 29 14 5 10 5 0 70 15 21
2018 AS-05 33 60 0 7 0 0 0 93 7 15
2017 AS 28 34 24 6 4 3 2 64 11 109
2017 AS-01 23 38 20 6 3 3 6 68 11 31
2017 AS-02 17 28 37 12 0 6 0 48 13 32
2017 AS-03 40 27 20 7 7 0 0 66 13 15
2017 AS-04 29 40 20 0 10 0 0 70 10 10
2017 AS-05 45 46 9 0 0 0 0 91 0 11

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 55 30 5 5 3 1 1 86 9 152
2018 AS-01 48 40 5 5 0 2 0 90 5 42
2018 AS-02 60 21 7 5 7 0 0 81 12 42
2018 AS-03 37 47 5 11 0 0 0 84 11 19
2018 AS-04 67 19 5 0 5 0 5 90 5 21
2018 AS-05 67 20 0 13 0 0 0 87 13 15
2017 AS 56 28 7 4 3 0 2 86 7 107
2017 AS-01 58 29 3 3 0 0 6 93 3 31
2017 AS-02 43 32 13 6 6 0 0 75 13 31
2017 AS-03 71 22 0 0 7 0 0 93 7 14
2017 AS-04 61 19 10 10 0 0 0 80 10 10
2017 AS-05 73 18 9 0 0 0 0 91 0 11
2014 AS 52 26 7 9 4 0 1 79 14 139
2014 AS-01 46 36 7 9 0 0 2 84 9 44
2014 AS-02 50 28 0 14 5 0 3 80 20 36
2014 AS-03 62 10 19 0 10 0 0 71 10 21
2014 AS-05 58 32 4 5 0 0 0 90 5 19
2011 AS 39 35 10 11 3 0 2 76 14 185
2011 AS-01 34 44 6 8 2 0 6 83 11 50
2011 AS-02 35 41 13 7 2 0 2 77 9 54
2011 AS-03 33 33 20 10 3 0 0 67 13 30
2011 AS-04 56 19 0 19 6 0 0 75 25 16
2011 AS-06 40 40 7 13 0 0 0 80 13 15

Question 15. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 48 29 16 5 2 0 0 76 7 153
2018 AS-01 60 24 17 0 0 0 0 83 0 42
2018 AS-02 49 28 16 7 0 0 0 77 7 43
2018 AS-03 53 26 16 5 0 0 0 79 5 19
2018 AS-04 43 29 19 0 10 0 0 71 10 21
2018 AS-05 40 33 20 7 0 0 0 73 7 15
2017 AS 43 41 11 4 1 0 0 84 5 109
2017 AS-01 58 32 6 3 0 0 0 91 3 31
2017 AS-02 41 37 15 6 0 0 0 78 6 32
2017 AS-03 34 53 7 7 0 0 0 87 7 15
2017 AS-04 20 59 10 0 10 0 0 80 10 10
2017 AS-05 54 27 18 0 0 0 0 82 0 11
2014 AS 40 35 19 6 1 0 0 74 7 139
2014 AS-01 57 27 11 5 0 0 0 84 5 44
2014 AS-02 33 47 11 8 0 0 0 81 8 36
2014 AS-03 38 29 24 10 0 0 0 67 10 21
2014 AS-05 32 32 31 4 0 0 0 64 4 19
2011 AS 30 32 24 8 7 0 0 61 15 184
2011 AS-01 46 28 20 4 2 0 0 74 6 50
2011 AS-02 26 37 22 7 7 0 0 63 15 54
2011 AS-03 20 33 27 13 7 0 0 53 20 30
2011 AS-04 19 31 38 0 13 0 0 50 13 16
2011 AS-06 20 33 27 13 7 0 0 53 20 15
2008 AS 19 30 21 18 12 1 1 49 30 145
2008 AS-01 25 32 11 18 11 2 0 58 30 44
2008 AS-02 15 23 33 18 10 0 0 38 28 39
2008 AS-03 16 48 12 8 12 0 4 67 21 25
2008 AS-05 29 21 29 7 14 0 0 50 21 14
2008 AS-06 0 10 20 50 20 0 0 10 70 10

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2018 AS 34 27 39 152
2018 AS-01 38 21 40 42
2018 AS-02 38 24 38 42
2018 AS-03 32 21 47 19
2018 AS-04 38 33 29 21
2018 AS-05 13 53 33 15
2017 AS 34 35 31 109
2017 AS-01 38 39 22 31
2017 AS-02 28 32 40 32
2017 AS-03 46 27 27 15
2017 AS-04 29 20 51 10
2017 AS-05 27 63 9 11
2014 AS 31 24 45 139
2014 AS-01 30 25 45 44
2014 AS-02 36 17 47 36
2014 AS-03 38 19 43 21
2014 AS-05 20 42 38 19
2011 AS 54 16 29 182
2011 AS-01 52 10 38 50
2011 AS-02 58 23 19 53
2011 AS-03 48 10 41 29
2011 AS-04 31 38 31 16
2011 AS-06 71 14 14 14

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2018 AS 6 17 60 2 10 6 52
2018 AS-01 0 31 44 6 6 13 16
2018 AS-02 0 13 69 0 13 6 16
2017 AS 14 21 48 5 5 5 37
2017 AS-01 0 33 25 8 17 17 12
2014 AS 7 19 39 7 9999 28 43
2014 AS-01 0 31 23 8 9999 38 13
2014 AS-02 8 15 54 0 9999 23 13
2011 AS 8 8 74 1 9999 9 99
2011 AS-01 4 8 73 0 9999 15 26
2011 AS-02 3 13 74 3 9999 6 31
2011 AS-03 14 0 79 0 9999 7 14
2011 AS-06 10 0 90 0 9999 0 10
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 43 42 7 5 2 1 0 86 7 153
2018 AS-01 33 50 7 7 0 2 0 85 7 42
2018 AS-02 47 35 12 5 2 0 0 81 7 43
2018 AS-03 37 53 0 11 0 0 0 89 11 19
2018 AS-04 67 29 0 5 0 0 0 95 5 21
2018 AS-05 40 53 7 0 0 0 0 93 0 15
2017 AS 45 38 9 6 2 1 0 83 7 109
2017 AS-01 46 35 6 13 0 0 0 81 13 31
2017 AS-02 33 46 15 3 3 0 0 78 6 32
2017 AS-03 60 20 7 0 6 7 0 86 7 15
2017 AS-04 20 80 0 0 0 0 0 100 0 10
2017 AS-05 73 9 9 9 0 0 0 82 9 11
2014 AS 54 33 9 3 1 1 0 88 4 139
2014 AS-01 53 36 7 5 0 0 0 89 5 44
2014 AS-02 50 30 14 3 0 3 0 83 3 36
2014 AS-03 67 29 5 0 0 0 0 95 0 21
2014 AS-05 59 26 10 0 5 0 0 85 5 19
2011 AS 42 38 12 7 2 0 0 80 8 183
2011 AS-01 42 42 12 4 0 0 0 84 4 50
2011 AS-02 34 42 11 9 4 0 0 75 13 53
2011 AS-03 37 40 13 7 3 0 0 77 10 30
2011 AS-04 53 33 7 7 0 0 0 87 7 15
2011 AS-06 27 40 27 7 0 0 0 67 7 15
2008 AS 46 39 6 4 4 0 1 85 8 144
2008 AS-01 50 39 7 0 5 0 0 89 5 44
2008 AS-02 41 44 8 3 5 0 0 85 8 39
2008 AS-03 44 32 12 8 0 0 4 79 8 25
2008 AS-05 50 36 0 7 7 0 0 86 14 14
2008 AS-06 80 20 0 0 0 0 0 100 0 10

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 25 48 14 11 1 1 0 73 13 153
2018 AS-01 24 45 17 14 0 0 0 69 14 42
2018 AS-02 26 53 9 12 0 0 0 79 12 43
2018 AS-03 26 47 11 5 5 5 0 78 11 19
2018 AS-04 29 38 19 10 5 0 0 67 14 21
2018 AS-05 27 53 13 7 0 0 0 80 7 15
2017 AS 27 44 19 7 1 2 0 72 8 109
2017 AS-01 22 46 13 13 0 6 0 73 14 31
2017 AS-02 17 55 21 6 0 0 0 72 6 32
2017 AS-03 34 34 27 0 6 0 0 67 6 15
2017 AS-04 20 39 20 20 0 0 0 59 20 10
2017 AS-05 63 9 27 0 0 0 0 73 0 11
2014 AS 40 40 14 3 1 1 1 82 4 139
2014 AS-01 48 34 14 2 0 2 0 84 2 44
2014 AS-02 22 53 19 3 3 0 0 75 6 36
2014 AS-03 43 43 14 0 0 0 0 86 0 21
2014 AS-05 48 26 11 11 0 0 4 78 11 19
2011 AS 33 41 12 9 3 1 0 75 13 183
2011 AS-01 38 34 16 8 0 4 0 75 8 50
2011 AS-02 36 34 15 11 4 0 0 70 15 53
2011 AS-03 27 57 10 7 0 0 0 83 7 30
2011 AS-04 38 31 6 6 19 0 0 69 25 16
2011 AS-06 13 67 0 13 7 0 0 80 20 15

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 14 31 31 14 6 1 3 21 47 152
2018 AS-01 10 37 24 10 7 2 10 19 53 41
2018 AS-02 14 26 35 19 7 0 0 26 40 43
2018 AS-03 32 32 32 0 0 0 5 0 67 19
2018 AS-04 24 14 33 29 0 0 0 29 38 21
2018 AS-05 0 53 20 20 7 0 0 27 53 15
2017 AS 16 26 37 17 2 0 3 19 43 109
2017 AS-01 6 19 45 20 0 0 10 22 28 31
2017 AS-02 22 30 32 12 3 0 0 15 52 32
2017 AS-03 27 33 27 13 0 0 0 13 60 15
2017 AS-04 10 50 20 20 0 0 0 20 60 10
2017 AS-05 18 27 27 18 8 0 0 27 46 11
2014 AS 12 32 33 14 6 0 3 21 45 139
2014 AS-01 14 27 30 18 7 0 5 26 43 44
2014 AS-02 11 31 33 19 6 0 0 25 42 36
2014 AS-03 5 48 33 5 5 0 5 10 55 21
2014 AS-05 15 27 27 16 11 0 4 28 44 19
2011 AS 15 38 28 13 4 1 1 17 54 184
2011 AS-01 12 36 20 20 8 2 2 29 50 50
2011 AS-02 11 38 38 9 2 2 0 12 50 53
2011 AS-03 17 40 33 7 0 0 3 7 59 30
2011 AS-04 25 38 25 6 6 0 0 13 63 16
2011 AS-06 33 33 27 7 0 0 0 7 67 15
2008 AS 20 40 30 7 3 1 0 10 60 145
2008 AS-01 14 36 32 14 2 2 0 16 51 44
2008 AS-02 26 49 23 0 3 0 0 3 74 39
2008 AS-03 32 32 36 0 0 0 0 0 64 25
2008 AS-05 7 36 36 7 14 0 0 21 43 14
2008 AS-06 10 40 30 20 0 0 0 20 50 10

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 17 24 31 15 9 1 2 25 43 152
2018 AS-01 12 27 37 12 5 2 5 18 42 41
2018 AS-02 16 28 28 14 14 0 0 28 44 43
2018 AS-03 37 11 11 21 11 5 5 35 53 19
2018 AS-04 19 24 33 14 10 0 0 24 43 21
2018 AS-05 7 27 33 27 7 0 0 33 33 15
2017 AS 20 26 30 13 8 2 2 22 47 108
2017 AS-01 7 23 34 23 3 3 7 29 33 30
2017 AS-02 31 35 25 0 9 0 0 9 66 32
2017 AS-03 20 33 27 13 7 0 0 20 53 15
2017 AS-04 20 19 20 30 10 0 0 40 39 10
2017 AS-05 18 18 27 18 18 0 0 36 37 11
2014 AS 15 25 30 17 7 1 4 26 42 139
2014 AS-01 7 23 32 18 9 0 11 31 33 44
2014 AS-02 30 22 28 17 3 0 0 19 53 36
2014 AS-03 19 33 33 10 5 0 0 14 52 21
2014 AS-05 5 26 21 27 16 0 4 45 33 19
2011 AS 26 29 24 12 6 1 2 19 56 185
2011 AS-01 14 30 26 14 12 0 4 27 46 50
2011 AS-02 31 24 24 13 7 0 0 20 56 54
2011 AS-03 23 53 20 3 0 0 0 3 77 30
2011 AS-04 38 19 31 6 0 6 0 7 60 16
2011 AS-06 47 20 13 20 0 0 0 20 67 15
2008 AS 21 31 28 13 6 1 1 19 52 145
2008 AS-01 18 23 25 18 14 2 0 33 42 44
2008 AS-02 28 31 23 13 3 0 3 16 61 39
2008 AS-03 20 28 40 12 0 0 0 12 48 25
2008 AS-05 7 43 36 7 7 0 0 14 50 14
2008 AS-06 30 30 20 20 0 0 0 20 60 10

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 26 31 23 10 5 1 3 16 60 153
2018 AS-01 31 33 29 2 2 0 2 5 66 42
2018 AS-02 28 33 19 12 7 0 2 19 62 43
2018 AS-03 26 26 32 5 0 5 5 6 59 19
2018 AS-04 33 19 24 19 5 0 0 24 52 21
2018 AS-05 20 47 7 27 0 0 0 27 67 15
2017 AS 25 32 23 15 4 0 2 19 58 108
2017 AS-01 17 30 24 20 6 0 3 27 48 30
2017 AS-02 33 40 19 6 3 0 0 9 72 32
2017 AS-03 34 33 20 13 0 0 0 13 66 15
2017 AS-04 20 30 19 20 0 0 10 22 57 10
2017 AS-05 27 9 45 18 0 0 0 18 37 11
2014 AS 30 33 20 13 3 0 2 16 64 139
2014 AS-01 25 41 18 9 2 0 5 12 69 44
2014 AS-02 33 25 25 14 3 0 0 17 58 36
2014 AS-03 43 33 19 5 0 0 0 5 76 21
2014 AS-05 16 32 16 20 11 0 4 33 51 19
2011 AS 34 28 19 10 6 0 3 17 63 185
2011 AS-01 32 16 26 14 6 0 6 21 51 50
2011 AS-02 30 31 15 9 13 0 2 23 62 54
2011 AS-03 43 33 17 7 0 0 0 7 77 30
2011 AS-04 50 38 6 6 0 0 0 6 88 16
2011 AS-06 40 13 27 13 0 0 7 14 57 15
2008 AS 26 36 23 8 3 2 1 11 64 145
2008 AS-01 18 25 30 11 9 5 2 22 46 44
2008 AS-02 33 38 15 10 0 0 3 11 74 39
2008 AS-03 28 40 32 0 0 0 0 0 68 25
2008 AS-05 14 36 29 7 7 7 0 15 54 14
2008 AS-06 40 30 20 10 0 0 0 10 70 10

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 8 22 30 28 8 1 3 37 31 152
2018 AS-01 0 20 37 27 10 0 7 39 21 41
2018 AS-02 12 16 30 30 9 0 2 40 29 43
2018 AS-03 5 32 26 26 5 5 0 33 39 19
2018 AS-04 5 14 33 43 5 0 0 48 19 21
2018 AS-05 20 33 13 27 7 0 0 33 53 15
2017 AS 15 14 34 28 7 1 2 36 30 108
2017 AS-01 3 13 30 43 6 0 3 51 17 30
2017 AS-02 16 19 38 12 9 3 3 23 36 32
2017 AS-03 33 7 27 34 0 0 0 34 40 15
2017 AS-04 20 0 40 29 10 0 0 39 20 10
2017 AS-05 9 18 37 27 8 0 0 36 27 11
2014 AS 11 18 38 23 9 0 1 32 29 139
2014 AS-01 5 13 39 27 14 0 2 42 18 44
2014 AS-02 11 19 42 22 6 0 0 28 30 36
2014 AS-03 14 24 29 29 5 0 0 33 38 21
2014 AS-05 5 0 58 21 11 0 4 34 6 19
2011 AS 19 25 35 10 8 0 2 19 46 185
2011 AS-01 16 16 38 16 8 0 6 26 34 50
2011 AS-02 22 20 33 15 9 0 0 24 43 54
2011 AS-03 23 37 37 0 3 0 0 3 60 30
2011 AS-04 31 31 31 0 6 0 0 6 63 16
2011 AS-06 13 40 40 7 0 0 0 7 53 15
2008 AS 22 36 26 10 6 1 0 16 58 143
2008 AS-01 14 32 20 18 14 2 0 33 47 44
2008 AS-02 24 39 24 11 3 0 0 13 63 38
2008 AS-03 29 46 21 4 0 0 0 4 75 24
2008 AS-05 14 21 50 7 7 0 0 14 36 14
2008 AS-06 30 30 40 0 0 0 0 0 60 10

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 14 25 29 17 9 2 4 28 41 151
2018 AS-01 7 26 29 17 10 5 7 30 38 42
2018 AS-02 14 26 33 14 12 0 2 26 40 43
2018 AS-03 22 22 17 11 11 6 11 27 53 18
2018 AS-04 10 15 50 20 5 0 0 25 25 20
2018 AS-05 27 27 7 33 7 0 0 40 53 15
2017 AS 19 24 30 15 9 2 1 25 44 108
2017 AS-01 10 23 27 20 13 3 3 36 35 30
2017 AS-02 22 31 23 12 12 0 0 25 52 32
2017 AS-03 33 27 20 20 0 0 0 20 60 15
2017 AS-04 10 19 40 30 0 0 0 30 29 10
2017 AS-05 37 9 46 0 8 0 0 8 46 11
2014 AS 21 22 30 16 5 1 4 22 46 139
2014 AS-01 23 9 32 20 7 0 9 30 35 44
2014 AS-02 17 31 31 17 6 0 0 22 47 36
2014 AS-03 29 38 24 5 5 0 0 10 67 21
2014 AS-05 20 11 43 16 5 0 4 22 33 19
2011 AS 29 25 25 9 9 1 2 18 56 185
2011 AS-01 22 22 26 16 8 0 6 26 47 50
2011 AS-02 30 20 24 9 13 4 0 23 52 54
2011 AS-03 33 23 37 0 3 0 3 3 59 30
2011 AS-04 25 31 31 6 6 0 0 13 56 16
2011 AS-06 47 40 7 7 0 0 0 7 87 15
2008 AS 27 29 21 14 6 1 1 21 57 145
2008 AS-01 16 27 18 18 18 2 0 37 44 44
2008 AS-02 33 33 21 10 3 0 0 13 67 39
2008 AS-03 36 28 24 12 0 0 0 12 64 25
2008 AS-05 29 14 21 29 0 7 0 31 46 14
2008 AS-06 30 30 20 10 0 0 10 11 67 10

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 18 27 25 14 8 5 3 23 49 153
2018 AS-01 12 29 24 14 5 12 5 23 49 42
2018 AS-02 19 28 26 9 12 0 7 23 50 43
2018 AS-03 37 26 5 16 5 11 0 24 71 19
2018 AS-04 14 29 38 10 10 0 0 19 43 21
2018 AS-05 20 13 27 33 7 0 0 40 33 15
2017 AS 26 25 13 24 7 2 3 33 54 108
2017 AS-01 13 27 17 13 17 6 7 35 46 30
2017 AS-02 39 33 3 19 6 0 0 25 72 32
2017 AS-03 40 20 7 34 0 0 0 34 60 15
2017 AS-04 20 10 10 39 10 0 10 55 34 10
2017 AS-05 18 27 27 27 0 0 0 27 46 11
2014 AS 17 18 27 25 6 2 6 33 38 139
2014 AS-01 16 20 25 14 9 2 14 27 43 44
2014 AS-02 25 19 19 31 3 0 3 34 46 36
2014 AS-03 24 19 29 19 5 5 0 25 45 21
2014 AS-05 5 5 37 32 11 5 4 48 12 19
2011 AS 30 23 22 13 7 3 3 21 56 184
2011 AS-01 34 20 14 14 10 4 4 26 59 50
2011 AS-02 30 17 28 9 8 6 2 18 51 53
2011 AS-03 30 37 23 7 3 0 0 10 67 30
2011 AS-04 38 19 25 13 0 0 6 13 60 16
2011 AS-06 20 33 27 13 0 0 7 14 57 15
2008 AS 29 30 25 8 3 2 3 12 62 145
2008 AS-01 18 36 25 5 9 5 2 15 59 44
2008 AS-02 33 28 23 10 3 0 3 13 63 39
2008 AS-03 44 24 24 8 0 0 0 8 68 25
2008 AS-05 21 14 36 7 0 7 14 9 45 14
2008 AS-06 40 20 20 20 0 0 0 20 60 10

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 17 27 33 12 5 4 3 18 47 153
2018 AS-01 12 26 36 12 5 7 2 18 42 42
2018 AS-02 14 28 37 7 9 2 2 17 44 43
2018 AS-03 16 21 32 16 0 11 5 19 44 19
2018 AS-04 14 29 33 19 0 0 5 20 45 21
2018 AS-05 27 33 13 20 7 0 0 27 60 15
2017 AS 21 23 29 15 8 1 3 25 45 108
2017 AS-01 10 20 37 16 10 3 3 28 32 30
2017 AS-02 31 32 15 12 6 0 3 19 65 32
2017 AS-03 26 20 34 7 13 0 0 20 46 15
2017 AS-04 20 10 30 29 0 0 10 32 34 10
2017 AS-05 18 9 46 27 0 0 0 27 27 11
2014 AS 18 25 36 10 5 2 3 16 46 139
2014 AS-01 18 20 32 14 5 2 9 20 43 44
2014 AS-02 19 31 36 8 6 0 0 14 50 36
2014 AS-03 24 19 48 5 0 5 0 5 45 21
2014 AS-05 11 27 31 11 16 0 4 28 39 19

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 43 33 9 7 7 0 0 76 15 151
2018 AS-01 49 29 7 12 2 0 0 78 15 41
2018 AS-02 37 40 9 2 12 0 0 77 14 43
2018 AS-03 28 39 11 11 11 0 0 67 22 18
2018 AS-04 43 24 10 10 14 0 0 67 24 21
2018 AS-05 53 33 13 0 0 0 0 87 0 15
2017 AS 56 22 9 10 2 0 1 79 12 109
2017 AS-01 59 25 6 3 3 0 3 87 7 31
2017 AS-02 42 27 12 15 3 0 0 69 19 32
2017 AS-03 73 13 0 13 0 0 0 87 13 15
2017 AS-04 50 19 20 10 0 0 0 70 10 10
2017 AS-05 54 27 9 9 0 0 0 82 9 11
2014 AS 48 32 10 6 3 1 1 81 9 139
2014 AS-01 50 29 11 9 0 0 0 80 9 44
2014 AS-02 45 36 17 3 0 0 0 81 3 36
2014 AS-03 57 29 0 10 0 5 0 90 10 21
2014 AS-05 47 38 5 5 0 0 4 89 6 19

Question 20. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 49 37 4 8 2 0 0 86 10 153
2018 AS-01 48 40 5 7 0 0 0 88 7 42
2018 AS-02 51 30 7 7 5 0 0 81 12 43
2018 AS-03 47 47 0 5 0 0 0 95 5 19
2018 AS-04 38 43 0 14 5 0 0 81 19 21
2018 AS-05 53 33 7 7 0 0 0 87 7 15
2017 AS 56 31 7 4 2 0 0 87 5 109
2017 AS-01 48 39 3 3 6 0 0 87 9 31
2017 AS-02 48 37 12 3 0 0 0 85 3 32
2017 AS-03 73 20 7 0 0 0 0 93 0 15
2017 AS-04 50 29 10 10 0 0 0 80 10 10
2017 AS-05 63 27 0 9 0 0 0 91 9 11
2014 AS 45 40 8 4 3 0 1 85 7 138
2014 AS-01 53 30 9 2 5 0 0 84 7 43
2014 AS-02 31 55 3 8 3 0 0 86 11 36
2014 AS-03 52 38 10 0 0 0 0 90 0 21
2014 AS-05 53 38 5 0 0 0 4 94 0 19

Question 21. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 44 33 12 5 3 2 0 79 9 153
2018 AS-01 36 48 7 2 5 2 0 85 7 42
2018 AS-02 42 30 16 5 5 2 0 74 10 43
2018 AS-03 42 26 16 16 0 0 0 68 16 19
2018 AS-04 52 19 19 5 5 0 0 71 10 21
2018 AS-05 53 33 7 7 0 0 0 87 7 15

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 50 31 9 5 1 4 0 84 6 151
2018 AS-01 51 27 10 5 2 5 0 82 8 41
2018 AS-02 52 33 10 5 0 0 0 86 5 42
2018 AS-03 47 26 5 5 5 11 0 82 12 19
2018 AS-04 57 19 10 10 0 5 0 80 10 21
2018 AS-05 33 40 20 0 0 7 0 79 0 15
2017 AS 49 35 9 3 0 3 1 87 3 107
2017 AS-01 49 36 10 0 0 3 3 90 0 31
2017 AS-02 37 47 10 7 0 0 0 84 7 31
2017 AS-03 60 20 7 7 0 7 0 86 7 15
2017 AS-04 50 19 20 0 0 10 0 77 0 10
2017 AS-05 50 50 0 0 0 0 0 100 0 10
2014 AS 55 29 9 1 1 6 0 89 2 139
2014 AS-01 55 27 7 2 0 9 0 90 3 44
2014 AS-02 53 30 11 0 0 6 0 88 0 36
2014 AS-03 57 24 19 0 0 0 0 81 0 21
2014 AS-05 63 27 4 0 0 5 0 95 0 19

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 47 40 7 1 1 3 0 90 2 151
2018 AS-01 40 38 12 5 0 5 0 83 5 42
2018 AS-02 60 31 10 0 0 0 0 90 0 42
2018 AS-03 39 50 0 0 0 11 0 100 0 18
2018 AS-04 57 33 5 0 5 0 0 90 5 21
2018 AS-05 40 47 7 0 0 7 0 93 0 15
2017 AS 55 30 7 3 2 2 1 88 5 109
2017 AS-01 45 33 10 3 0 6 3 86 4 31
2017 AS-02 45 43 6 6 0 0 0 88 6 32
2017 AS-03 73 13 7 0 7 0 0 87 7 15
2017 AS-04 59 20 10 0 10 0 0 80 10 10
2017 AS-05 63 37 0 0 0 0 0 100 0 11
2014 AS 54 32 7 1 1 4 1 90 3 139
2014 AS-01 57 29 5 5 0 5 0 90 5 44
2014 AS-02 47 42 6 0 3 3 0 91 3 36
2014 AS-03 52 29 10 0 0 10 0 89 0 21
2014 AS-05 74 16 5 0 0 0 4 94 0 19
2011 AS 23 40 20 5 8 4 0 66 13 185
2011 AS-01 30 40 22 2 0 6 0 74 2 50
2011 AS-02 17 48 15 2 15 4 0 67 17 54
2011 AS-03 13 40 33 13 0 0 0 53 13 30
2011 AS-04 31 19 25 0 13 13 0 57 14 16
2011 AS-06 27 40 13 0 20 0 0 67 20 15

Question 42. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 53 34 7 4 1 1 0 87 5 152
2018 AS-01 48 40 12 0 0 0 0 88 0 42
2018 AS-02 57 29 7 5 2 0 0 86 7 42
2018 AS-03 42 42 5 5 0 5 0 89 6 19
2018 AS-04 57 33 0 5 5 0 0 90 10 21
2018 AS-05 60 27 7 7 0 0 0 87 7 15
2017 AS 50 39 6 2 2 0 1 90 4 109
2017 AS-01 45 45 3 3 0 0 3 93 3 31
2017 AS-02 35 52 9 3 0 0 0 88 3 32
2017 AS-03 66 27 0 0 7 0 0 93 7 15
2017 AS-04 50 29 10 0 10 0 0 80 10 10
2017 AS-05 63 27 9 0 0 0 0 91 0 11
2014 AS 54 35 8 2 1 0 0 89 4 139
2014 AS-01 59 29 7 2 2 0 0 89 5 44
2014 AS-02 42 50 6 3 0 0 0 92 3 36
2014 AS-03 71 24 5 0 0 0 0 95 0 21
2014 AS-05 63 32 4 0 0 0 0 96 0 19
2011 AS 31 44 13 5 7 0 0 75 12 185
2011 AS-01 44 36 16 4 0 0 0 80 4 50
2011 AS-02 24 48 11 6 11 0 0 72 17 54
2011 AS-03 20 50 20 10 0 0 0 70 10 30
2011 AS-04 38 44 0 6 13 0 0 81 19 16
2011 AS-06 20 40 20 0 20 0 0 60 20 15
2008 AS 31 38 16 8 6 0 0 70 14 143
2008 AS-01 28 47 12 7 7 0 0 74 14 43
2008 AS-02 28 38 26 8 0 0 0 67 8 39
2008 AS-03 25 38 29 8 0 0 0 63 8 24
2008 AS-05 64 14 0 7 14 0 0 79 21 14
2008 AS-06 30 50 10 0 10 0 0 80 10 10

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 26 36 16 9 7 4 3 67 16 152
2018 AS-01 21 33 19 12 5 7 2 61 18 42
2018 AS-02 26 33 17 5 12 5 2 64 18 42
2018 AS-03 11 53 11 5 11 5 5 71 18 19
2018 AS-04 29 29 29 10 5 0 0 57 14 21
2018 AS-05 47 27 7 13 0 0 7 79 14 15
2017 AS 40 28 11 15 2 4 1 71 17 109
2017 AS-01 45 23 6 10 3 9 3 78 15 31
2017 AS-02 26 43 12 15 3 0 0 69 19 32
2017 AS-03 47 27 13 13 0 0 0 74 13 15
2017 AS-04 40 19 10 30 0 0 0 59 30 10
2017 AS-05 54 9 9 27 0 0 0 63 27 11
2014 AS 43 27 12 6 7 3 3 73 14 139
2014 AS-01 52 18 14 9 5 0 2 72 14 44
2014 AS-02 31 36 17 11 3 3 0 69 14 36
2014 AS-03 48 33 10 0 0 5 5 89 0 21
2014 AS-05 38 27 10 0 5 11 10 81 7 19

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 37 41 10 7 2 3 1 80 9 153
2018 AS-01 36 45 14 2 2 0 0 81 5 42
2018 AS-02 33 35 12 12 2 5 2 73 15 43
2018 AS-03 26 47 11 11 0 5 0 78 11 19
2018 AS-04 48 29 10 10 5 0 0 76 14 21
2018 AS-05 40 53 7 0 0 0 0 93 0 15
2017 AS 45 34 6 6 5 2 1 81 12 108
2017 AS-01 39 39 3 10 3 3 3 83 13 31
2017 AS-02 30 41 13 10 7 0 0 71 16 31
2017 AS-03 66 13 13 0 7 0 0 80 7 15
2017 AS-04 29 40 0 10 10 10 0 77 23 10
2017 AS-05 73 27 0 0 0 0 0 100 0 11
2014 AS 61 27 4 5 2 1 0 88 7 139
2014 AS-01 57 29 7 5 0 2 0 88 5 44
2014 AS-02 55 28 6 6 6 0 0 83 11 36
2014 AS-03 67 33 0 0 0 0 0 100 0 21
2014 AS-05 80 11 4 0 5 0 0 90 5 19
2011 AS 28 31 14 13 9 4 1 63 23 185
2011 AS-01 24 32 22 14 4 2 2 58 19 50
2011 AS-02 24 31 11 11 17 4 2 59 29 54
2011 AS-03 13 40 17 17 0 13 0 62 19 30
2011 AS-04 31 19 19 13 13 6 0 53 27 16
2011 AS-06 53 27 0 7 13 0 0 80 20 15
2008 AS 37 33 10 10 6 3 1 72 17 144
2008 AS-01 32 32 18 7 7 5 0 67 14 44
2008 AS-02 32 37 5 16 5 3 3 72 22 38
2008 AS-03 36 36 8 12 4 4 0 75 17 25
2008 AS-05 64 21 0 7 0 7 0 92 8 14
2008 AS-06 50 20 10 20 0 0 0 70 20 10

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 33 41 14 7 4 1 0 75 11 153
2018 AS-01 38 33 12 7 10 0 0 71 17 42
2018 AS-02 33 37 14 14 0 2 0 71 14 43
2018 AS-03 26 47 11 5 5 5 0 78 11 19
2018 AS-04 29 48 14 5 5 0 0 76 10 21
2018 AS-05 40 40 20 0 0 0 0 80 0 15

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 21 26 20 11 9 13 1 53 24 151
2018 AS-01 10 29 21 10 7 21 2 50 22 42
2018 AS-02 22 24 20 17 7 10 0 51 27 41
2018 AS-03 26 26 16 16 11 5 0 56 28 19
2018 AS-04 24 14 19 14 14 14 0 44 33 21
2018 AS-05 33 27 20 0 13 7 0 64 14 15
2017 AS 20 31 14 9 12 13 2 59 25 109
2017 AS-01 10 26 10 16 3 32 3 55 30 31
2017 AS-02 15 29 28 12 12 3 0 46 25 32
2017 AS-03 33 20 7 7 20 13 0 61 31 15
2017 AS-04 10 49 0 0 30 0 10 66 34 10
2017 AS-05 36 46 0 0 9 9 0 90 10 11
2014 AS 21 18 24 14 12 9 1 43 30 139
2014 AS-01 23 18 20 16 11 9 2 46 31 44
2014 AS-02 19 19 28 11 11 8 3 44 25 36
2014 AS-03 14 14 29 19 10 14 0 33 33 21
2014 AS-05 27 16 36 11 5 5 0 45 17 19
2011 AS 10 17 16 18 21 16 2 33 47 185
2011 AS-01 10 18 18 20 8 24 2 38 38 50
2011 AS-02 11 13 17 15 28 13 4 29 51 54
2011 AS-03 3 17 23 17 23 17 0 24 48 30
2011 AS-04 13 13 13 19 38 0 6 27 60 16
2011 AS-06 0 40 7 13 33 7 0 43 50 15

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 AS 15 85 152
2018 AS-01 17 83 42
2018 AS-02 19 81 43

Question 49a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2018 AS 35 23

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic
(%)
Total responses
2018 AS 61 23

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2018 AS 0 23

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2018 AS 0 23

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic
(%)
Total responses
2018 AS 57 23

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2018 AS 39 23

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic
(%)
Total responses
2018 AS 43 23

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources

Survey year Demographic
(%)
Total responses
2018 AS 39 23

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic
(%)
Total responses
2018 AS 70 23

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic
(%)
Total responses
2018 AS 30 23

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic
(%)
Total responses
2018 AS 0 23

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic
(%)
Total responses
2018 AS 0 23

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic
(%)
Total responses
2018 AS 52 23

Question 50m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic
(%)
Total responses
2018 AS 35 23

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2018 AS 48 23

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2018 AS 30 23

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)
Total responses
2018 AS 39 23

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2018 AS 0 23

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic
(%)
Total responses
2018 AS 25 20

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic
(%)
Total responses
2018 AS 25 20

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic
(%)
Total responses
2018 AS 50 20

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2018 AS 25 20

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2018 AS 40 20

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic
(%)
Total responses
2018 AS 0 20

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2018 AS 40 20

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 18 18 22 2 5 28 6 55 11 152
2018 AS-01 20 17 27 0 2 29 5 56 4 41
2018 AS-02 19 26 23 0 7 21 5 59 9 43
2018 AS-03 16 26 5 5 5 26 16 73 18 19
2018 AS-04 14 5 43 5 10 24 0 25 19 21
2018 AS-05 13 0 7 0 7 60 13 50 25 15
2017 AS 15 17 20 9 5 31 3 49 21 109
2017 AS-01 13 23 16 10 3 32 3 55 20 31
2017 AS-02 14 22 18 12 6 22 6 49 26 32
2017 AS-03 13 0 27 7 0 53 0 29 14 15
2017 AS-04 10 39 10 20 10 10 0 55 34 10
2017 AS-05 27 0 27 0 9 37 0 42 14 11
2014 AS 16 23 21 4 7 25 4 55 15 139
2014 AS-01 18 30 16 2 9 21 4 64 15 44
2014 AS-02 17 28 19 3 8 19 6 59 15 36
2014 AS-03 5 19 29 0 0 48 0 45 0 21
2014 AS-05 16 16 16 11 5 26 10 50 25 19

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 28 43 16 3 4 7 1 76 7 152
2018 AS-01 33 31 24 2 2 7 0 69 5 42
2018 AS-02 26 40 21 0 5 9 0 72 5 43
2018 AS-03 28 56 0 6 6 6 0 88 12 18
2018 AS-04 19 52 14 10 5 0 0 71 14 21
2018 AS-05 27 40 13 0 7 7 7 77 8 15
2017 AS 32 31 19 4 4 10 1 70 8 108
2017 AS-01 25 23 23 10 0 16 3 60 12 31
2017 AS-02 33 19 31 3 3 10 0 58 7 31
2017 AS-03 27 40 13 0 7 13 0 77 8 15
2017 AS-04 30 60 10 0 0 0 0 90 0 10
2017 AS-05 45 37 0 0 9 9 0 90 10 11
2014 AS 32 33 19 3 4 8 1 72 7 139
2014 AS-01 43 25 18 2 5 7 0 73 7 44
2014 AS-02 25 36 22 3 3 8 3 69 6 36
2014 AS-03 29 43 24 0 0 5 0 75 0 21
2014 AS-05 21 43 21 0 5 4 4 71 6 19
2011 AS 18 33 27 8 5 10 0 56 14 185
2011 AS-01 26 26 30 4 2 12 0 59 7 50
2011 AS-02 15 35 28 6 7 9 0 55 14 54
2011 AS-03 10 40 30 7 0 13 0 58 8 30
2011 AS-04 13 50 6 13 13 6 0 67 27 16
2011 AS-06 20 27 27 20 7 0 0 47 27 15

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 AS 8 92 153

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic
(%)
Total responses
2018 AS 100 12

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2018 AS 0 12

Question 56g. From whom did you experience discrimination on the job? Other

Survey year Demographic
(%)
Total responses
2018 AS 0 12

Question 57g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic
(%)
Total responses
2018 AS 0 12

Question 57i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic
(%)
Total responses
2018 AS 0 12

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic
(%)
Total responses
2018 AS 0 12

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2018 AS 0 12

Question 58c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2018 AS 0 12

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2018 AS 0 12

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2018 AS 0 12

Question 58h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic
(%)
Total responses
2018 AS 0 12

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic
(%)
Total responses
2018 AS 50 12

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.

Survey year Demographic
(%)
Total responses
2018 AS 0 12

Question 59c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.

Survey year Demographic
(%)
Total responses
2018 AS 0 12

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.

Survey year Demographic
(%)
Total responses
2018 AS 0 12

Question 59f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2018 AS 0 12

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.

Survey year Demographic
(%)
Total responses
2018 AS 42 12

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2018 AS 42 12

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2018 AS 42 12

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.

Survey year Demographic
(%)
Total responses
2018 AS 0 12

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2018 AS 58 12

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 18 19 20 3 3 32 5 58 9 152
2018 AS-01 17 17 24 2 0 37 2 56 4 41
2018 AS-02 16 23 28 2 5 19 7 53 9 43
2018 AS-03 21 26 5 5 5 26 11 75 17 19
2018 AS-04 14 10 29 5 10 33 0 36 21 21
2018 AS-05 13 0 7 0 0 73 7 67 0 15
2017 AS 16 11 27 3 3 37 4 46 9 109
2017 AS-01 19 13 26 3 3 32 3 50 10 31
2017 AS-02 15 14 24 3 0 34 9 52 6 32
2017 AS-03 13 7 20 0 7 53 0 43 14 15
2017 AS-04 10 19 41 0 10 20 0 37 13 10
2017 AS-05 18 0 27 9 0 45 0 33 17 11
2014 AS 20 17 17 1 1 36 8 67 4 139
2014 AS-01 21 25 9 0 2 27 16 80 4 44
2014 AS-02 14 22 22 0 3 28 11 59 5 36
2014 AS-03 24 5 19 0 0 52 0 60 0 21
2014 AS-05 26 11 16 5 0 42 0 63 9 19

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 31 35 14 3 3 12 1 76 7 153
2018 AS-01 29 31 24 0 5 12 0 68 5 42
2018 AS-02 33 30 19 2 2 12 2 73 5 43
2018 AS-03 26 47 0 11 5 11 0 82 18 19
2018 AS-04 29 43 19 5 5 0 0 71 10 21
2018 AS-05 33 27 0 7 0 33 0 90 10 15
2017 AS 36 27 18 2 2 14 1 74 4 109
2017 AS-01 32 20 26 0 3 16 3 64 4 31
2017 AS-02 37 26 21 3 0 12 0 72 4 32
2017 AS-03 27 34 7 0 7 26 0 82 9 15
2017 AS-04 40 29 20 0 0 10 0 77 0 10
2017 AS-05 45 37 0 9 0 9 0 90 10 11
2014 AS 36 25 17 2 1 17 1 74 4 139
2014 AS-01 39 29 9 2 2 18 0 83 6 44
2014 AS-02 25 36 25 3 0 8 3 69 3 36
2014 AS-03 48 14 14 5 0 19 0 76 6 21
2014 AS-05 37 27 16 0 5 15 0 75 6 19
2011 AS 26 30 21 6 4 12 1 65 12 185
2011 AS-01 32 32 14 2 2 18 0 78 5 50
2011 AS-02 28 28 28 4 6 6 2 60 10 54
2011 AS-03 17 30 30 13 0 10 0 52 15 30
2011 AS-04 19 44 0 13 6 19 0 77 23 16
2011 AS-06 27 40 13 7 7 7 0 71 14 15
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 61 22 7 3 3 3 1 86 7 152
2018 AS-01 62 26 7 0 0 2 2 93 0 42
2018 AS-02 58 23 5 7 2 5 0 85 10 43
2018 AS-03 56 22 6 6 6 6 0 82 12 18
2018 AS-04 52 29 14 0 5 0 0 81 5 21
2018 AS-05 67 20 0 7 7 0 0 87 13 15
2017 AS 60 24 11 1 1 3 1 87 2 109
2017 AS-01 71 16 10 3 0 0 0 87 3 31
2017 AS-02 51 30 6 0 0 9 3 93 0 32
2017 AS-03 66 20 7 0 7 0 0 87 7 15
2017 AS-04 30 39 30 0 0 0 0 70 0 10
2017 AS-05 63 18 18 0 0 0 0 82 0 11

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 30 37 20 6 2 5 0 71 8 153
2018 AS-01 38 29 24 5 2 2 0 68 7 42
2018 AS-02 28 30 26 9 2 5 0 61 12 43
2018 AS-03 16 58 5 5 5 11 0 82 12 19
2018 AS-04 33 43 19 5 0 0 0 76 5 21
2018 AS-05 40 27 27 0 0 7 0 71 0 15
2017 AS 43 32 11 5 4 5 0 79 10 109
2017 AS-01 29 45 16 0 0 9 0 82 0 31
2017 AS-02 39 37 12 3 6 3 0 78 10 32
2017 AS-03 40 26 13 13 7 0 0 66 20 15
2017 AS-04 61 10 0 19 0 10 0 79 21 10
2017 AS-05 63 9 9 9 0 9 0 80 10 11

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 27 40 12 12 6 3 0 69 18 153
2018 AS-01 26 43 21 5 5 0 0 69 10 42
2018 AS-02 26 37 16 9 7 5 0 66 17 43
2018 AS-03 16 37 11 21 5 11 0 59 29 19
2018 AS-04 29 33 5 24 10 0 0 62 33 21
2018 AS-05 40 40 0 13 7 0 0 80 20 15
2017 AS 22 51 11 5 9 3 0 74 14 108
2017 AS-01 23 35 23 3 10 6 0 62 14 31
2017 AS-02 20 61 6 0 9 3 0 84 10 32
2017 AS-03 20 53 0 13 13 0 0 73 27 15
2017 AS-04 10 50 20 10 10 0 0 59 20 10
2017 AS-05 27 55 9 9 0 0 0 82 9 11

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 28 29 19 11 11 0 1 58 22 151
2018 AS-01 25 38 18 13 8 0 0 63 20 40
2018 AS-02 33 30 21 5 12 0 0 63 16 43
2018 AS-03 16 26 16 32 11 0 0 42 42 19
2018 AS-04 29 19 24 5 19 0 5 50 25 21
2018 AS-05 33 33 27 7 0 0 0 67 7 15
2017 AS 30 29 18 9 13 0 1 59 22 109
2017 AS-01 29 33 19 10 10 0 0 62 19 31
2017 AS-02 26 28 21 12 12 0 0 54 24 32
2017 AS-03 20 19 13 13 27 0 7 42 43 15
2017 AS-04 30 39 10 10 10 0 0 70 20 10
2017 AS-05 36 37 27 0 0 0 0 73 0 11

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 21 31 25 11 12 0 0 52 23 150
2018 AS-01 33 38 15 10 5 0 0 70 15 40
2018 AS-02 16 33 21 12 19 0 0 49 30 43
2018 AS-03 16 21 37 11 16 0 0 37 26 19
2018 AS-04 15 35 30 20 0 0 0 50 20 20
2018 AS-05 20 20 40 13 7 0 0 40 20 15
2017 AS 23 32 30 9 6 0 0 55 16 109
2017 AS-01 35 26 39 0 0 0 0 61 0 31
2017 AS-02 22 28 26 9 16 0 0 49 25 32
2017 AS-03 7 47 20 13 13 0 0 54 26 15
2017 AS-04 20 30 39 10 0 0 0 50 10 10
2017 AS-05 27 18 27 27 0 0 0 45 27 11

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 23 35 24 9 8 0 1 58 17 150
2018 AS-01 40 25 25 3 5 0 3 67 8 40
2018 AS-02 16 47 19 12 7 0 0 63 19 43
2018 AS-03 11 37 26 11 16 0 0 47 26 19
2018 AS-04 20 40 25 15 0 0 0 60 15 20
2018 AS-05 27 27 27 7 13 0 0 53 20 15
2017 AS 22 36 21 14 6 0 1 58 20 109
2017 AS-01 32 45 13 6 0 0 3 80 7 31
2017 AS-02 19 35 18 19 9 0 0 54 28 32
2017 AS-03 13 20 27 13 27 0 0 34 40 15
2017 AS-04 10 49 20 20 0 0 0 59 20 10
2017 AS-05 27 27 46 0 0 0 0 54 0 11

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 25 26 21 8 18 0 2 52 26 151
2018 AS-01 38 25 18 0 15 0 5 66 16 40
2018 AS-02 19 23 30 9 19 0 0 42 28 43
2018 AS-03 21 21 16 16 26 0 0 42 42 19
2018 AS-04 24 33 24 5 10 0 5 60 15 21
2018 AS-05 20 27 13 20 20 0 0 47 40 15
2017 AS 20 22 24 19 12 0 3 43 32 109
2017 AS-01 35 19 26 13 0 0 6 59 14 31
2017 AS-02 19 12 23 24 19 0 3 32 44 32
2017 AS-03 7 20 20 26 27 0 0 27 53 15
2017 AS-04 10 41 29 20 0 0 0 51 20 10
2017 AS-05 8 27 37 0 27 0 0 36 27 11

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 56 21 9 6 1 0 7 83 8 151
2018 AS-01 55 23 0 3 0 0 20 97 3 40
2018 AS-02 58 21 12 5 2 0 2 81 7 43
2018 AS-03 58 16 11 11 0 0 5 78 11 19
2018 AS-04 67 10 10 14 0 0 0 76 14 21
2018 AS-05 53 27 13 7 0 0 0 80 7 15
2017 AS 53 23 14 3 1 0 6 81 4 108
2017 AS-01 58 26 3 0 0 0 13 96 0 31
2017 AS-02 45 27 22 6 0 0 0 72 6 32
2017 AS-03 42 22 14 0 7 0 14 75 8 14
2017 AS-04 61 29 0 10 0 0 0 90 10 10
2017 AS-05 54 9 27 0 0 0 9 70 0 11

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 39 25 22 5 9 0 0 64 14 151
2018 AS-01 38 28 20 5 10 0 0 65 15 40
2018 AS-02 44 21 21 7 7 0 0 65 14 43
2018 AS-03 26 26 26 5 16 0 0 53 21 19
2018 AS-04 38 24 33 0 5 0 0 62 5 21
2018 AS-05 47 27 7 13 7 0 0 73 20 15
2017 AS 40 30 14 11 4 0 2 71 15 109
2017 AS-01 45 26 13 9 0 0 6 76 10 31
2017 AS-02 43 32 9 9 6 0 0 75 15 32
2017 AS-03 47 34 7 6 7 0 0 81 13 15
2017 AS-04 30 30 9 20 10 0 0 61 30 10
2017 AS-05 36 18 37 9 0 0 0 54 9 11

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 28 33 22 13 3 1 1 62 15 152
2018 AS-01 41 24 17 10 2 2 2 69 13 41
2018 AS-02 23 37 12 21 5 0 2 62 26 43
2018 AS-03 11 42 32 16 0 0 0 53 16 19
2018 AS-04 24 33 29 14 0 0 0 57 14 21
2018 AS-05 33 20 40 0 7 0 0 53 7 15
2017 AS 35 35 9 15 5 0 1 71 19 108
2017 AS-01 47 27 3 16 3 0 3 77 20 30
2017 AS-02 22 44 15 12 6 0 0 66 19 32
2017 AS-03 34 26 20 20 0 0 0 60 20 15
2017 AS-04 30 39 0 10 20 0 0 70 30 10
2017 AS-05 36 37 9 18 0 0 0 73 18 11

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 16 35 22 16 9 1 1 52 26 153
2018 AS-01 24 40 12 10 7 5 2 69 18 42
2018 AS-02 16 35 21 16 12 0 0 51 28 43
2018 AS-03 5 32 26 21 16 0 0 37 37 19
2018 AS-04 14 38 24 24 0 0 0 52 24 21
2018 AS-05 13 20 33 20 13 0 0 33 33 15
2017 AS 21 37 18 13 10 0 1 58 23 108
2017 AS-01 34 37 16 6 3 0 3 73 10 30
2017 AS-02 14 37 21 15 12 0 0 51 28 32
2017 AS-03 13 34 13 13 27 0 0 47 40 15
2017 AS-04 20 29 20 20 10 0 0 49 30 10
2017 AS-05 18 37 18 18 9 0 0 54 27 11

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 22 31 21 15 10 0 1 53 26 153
2018 AS-01 31 31 17 12 7 0 2 63 20 42
2018 AS-02 21 30 23 12 14 0 0 51 26 43
2018 AS-03 0 42 26 11 21 0 0 42 32 19
2018 AS-04 19 29 29 19 5 0 0 48 24 21
2018 AS-05 33 27 13 13 13 0 0 60 27 15
2017 AS 29 29 16 17 7 0 1 59 25 108
2017 AS-01 24 40 10 23 0 0 3 66 24 30
2017 AS-02 29 18 24 19 9 0 0 48 28 32
2017 AS-03 34 27 7 19 13 0 0 60 33 15
2017 AS-04 30 29 20 0 20 0 0 59 20 10
2017 AS-05 36 27 9 18 9 0 0 63 27 11

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 31 31 20 11 7 0 1 63 18 153
2018 AS-01 43 21 17 14 2 0 2 66 17 42
2018 AS-02 21 35 21 12 12 0 0 56 23 43
2018 AS-03 26 42 21 5 5 0 0 68 11 19
2018 AS-04 33 29 14 19 5 0 0 62 24 21
2018 AS-05 33 27 27 7 7 0 0 60 13 15
2017 AS 41 25 14 8 9 2 1 68 18 108
2017 AS-01 43 23 13 7 7 3 3 71 14 30
2017 AS-02 31 26 15 12 16 0 0 57 28 32
2017 AS-03 60 13 7 13 7 0 0 74 19 15
2017 AS-04 20 40 19 0 10 10 0 67 11 10
2017 AS-05 45 27 9 9 9 0 0 73 18 11

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 59 22 11 4 3 0 1 83 7 152
2018 AS-01 69 19 7 0 2 0 2 90 2 42
2018 AS-02 63 16 12 7 2 0 0 79 9 43
2018 AS-03 39 33 17 0 6 0 6 76 6 18
2018 AS-04 57 14 19 5 5 0 0 71 10 21
2018 AS-05 53 33 7 7 0 0 0 87 7 15
2017 AS 66 15 7 5 5 0 3 83 10 107
2017 AS-01 64 17 3 3 6 0 7 86 10 30
2017 AS-02 59 22 12 3 3 0 0 81 6 31
2017 AS-03 60 7 7 13 7 0 7 71 22 15
2017 AS-04 60 10 10 10 10 0 0 70 20 10
2017 AS-05 82 18 0 0 0 0 0 100 0 11

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 71 13 6 3 3 0 4 88 6 152
2018 AS-01 71 10 2 5 7 0 5 85 13 42
2018 AS-02 70 12 9 2 5 0 2 83 7 43
2018 AS-03 67 17 6 6 0 0 6 88 6 18
2018 AS-04 71 14 14 0 0 0 0 86 0 21
2018 AS-05 67 33 0 0 0 0 0 100 0 15

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 70 11 6 4 6 0 3 84 10 152
2018 AS-01 74 10 5 2 5 0 5 88 8 42
2018 AS-02 67 14 7 5 7 0 0 81 12 42
2018 AS-03 63 5 5 11 11 0 5 72 22 19
2018 AS-04 71 10 10 5 5 0 0 81 10 21
2018 AS-05 67 20 7 0 7 0 0 87 7 15
2017 AS 75 9 4 5 4 0 5 88 9 109
2017 AS-01 68 3 6 6 6 0 10 79 14 31
2017 AS-02 67 20 3 6 0 0 3 90 7 32
2017 AS-03 80 7 0 0 7 0 7 93 7 15
2017 AS-04 80 10 0 0 10 0 0 90 10 10
2017 AS-05 91 0 0 9 0 0 0 91 9 11

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 50 25 13 7 5 0 0 76 11 153
2018 AS-01 62 21 12 0 5 0 0 83 5 42
2018 AS-02 47 23 12 9 9 0 0 70 19 43
2018 AS-03 47 32 16 0 5 0 0 79 5 19
2018 AS-04 24 43 19 14 0 0 0 67 14 21
2018 AS-05 60 13 13 13 0 0 0 73 13 15
2017 AS 61 22 8 5 2 0 2 84 7 109
2017 AS-01 55 13 13 9 3 0 6 73 14 31
2017 AS-02 57 34 6 3 0 0 0 91 3 32
2017 AS-03 73 20 0 7 0 0 0 93 7 15
2017 AS-04 71 0 19 0 10 0 0 71 10 10
2017 AS-05 54 37 0 9 0 0 0 91 9 11

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 58 21 8 7 7 0 0 78 14 153
2018 AS-01 69 21 2 2 5 0 0 90 7 42
2018 AS-02 51 16 12 14 7 0 0 67 21 43
2018 AS-03 47 32 5 0 16 0 0 79 16 19
2018 AS-04 38 29 14 19 0 0 0 67 19 21
2018 AS-05 67 13 13 0 7 0 0 80 7 15
2017 AS 68 15 6 6 3 0 2 85 9 109
2017 AS-01 62 19 3 6 3 0 6 86 10 31
2017 AS-02 63 25 6 6 0 0 0 88 6 32
2017 AS-03 80 0 7 7 7 0 0 80 13 15
2017 AS-04 61 19 0 10 10 0 0 80 20 10
2017 AS-05 82 9 0 9 0 0 0 91 9 11

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 56 11 7 1 1 0 25 89 3 152
2018 AS-01 57 5 0 0 0 0 38 100 0 42
2018 AS-02 60 7 7 2 2 0 21 85 6 42
2018 AS-03 58 11 0 0 0 0 32 100 0 19
2018 AS-04 43 14 14 0 0 0 29 80 0 21
2018 AS-05 60 27 13 0 0 0 0 87 0 15
2017 AS 66 6 5 0 1 0 22 93 1 109
2017 AS-01 74 0 0 0 3 0 22 96 4 31
2017 AS-02 57 6 9 0 0 0 28 87 0 32
2017 AS-03 60 0 7 0 0 0 33 90 0 15
2017 AS-04 70 10 0 0 0 0 20 100 0 10
2017 AS-05 73 18 9 0 0 0 0 91 0 11

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 70 14 6 2 0 0 7 91 2 152
2018 AS-01 76 12 5 0 0 0 7 95 0 41
2018 AS-02 72 16 5 2 0 0 5 93 2 43
2018 AS-03 63 11 11 0 0 0 16 88 0 19
2018 AS-04 57 14 10 10 0 0 10 79 11 21
2018 AS-05 80 13 7 0 0 0 0 93 0 15
2017 AS 75 17 1 0 1 1 5 98 1 109
2017 AS-01 74 16 0 0 3 0 6 97 3 31
2017 AS-02 69 28 0 0 0 0 3 100 0 32
2017 AS-03 81 7 0 0 0 0 13 100 0 15
2017 AS-04 70 10 10 0 0 10 0 89 0 10
2017 AS-05 73 27 0 0 0 0 0 100 0 11

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 66 13 6 4 7 0 4 82 12 153
2018 AS-01 64 12 5 5 10 0 5 80 15 42
2018 AS-02 74 7 5 7 2 0 5 85 10 43
2018 AS-03 53 11 16 0 16 0 5 67 17 19
2018 AS-04 62 24 0 0 14 0 0 86 14 21
2018 AS-05 60 27 7 7 0 0 0 87 7 15
2017 AS 66 12 9 5 5 0 4 81 10 109
2017 AS-01 61 13 10 3 10 0 3 76 13 31
2017 AS-02 51 15 15 6 6 0 6 70 13 32
2017 AS-03 74 7 7 7 0 0 6 86 7 15
2017 AS-04 90 10 0 0 0 0 0 100 0 10
2017 AS-05 91 0 9 0 0 0 0 91 0 11

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 48 30 7 8 8 0 0 77 16 151
2018 AS-01 50 31 5 7 7 0 0 81 14 42
2018 AS-02 55 24 7 10 5 0 0 79 14 42
2018 AS-03 42 37 5 5 11 0 0 79 16 19
2018 AS-04 40 35 10 10 5 0 0 75 15 20
2018 AS-05 47 27 0 7 20 0 0 73 27 15
2017 AS 47 28 13 4 4 0 4 78 8 109
2017 AS-01 45 26 13 6 3 0 6 76 10 31
2017 AS-02 39 27 22 9 0 0 3 68 10 32
2017 AS-03 54 27 7 0 7 0 6 86 7 15
2017 AS-04 49 20 20 0 10 0 0 70 10 10
2017 AS-05 63 27 0 0 9 0 0 91 9 11

Question 63. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 14 33 34 15 4 0 0 47 19 153
2018 AS-01 19 40 31 7 2 0 0 60 10 42
2018 AS-02 14 30 30 19 7 0 0 44 26 43
2018 AS-03 11 26 42 16 5 0 0 37 21 19
2018 AS-04 5 33 52 10 0 0 0 38 10 21
2018 AS-05 20 27 33 13 7 0 0 47 20 15
2017 AS 16 35 35 7 7 0 0 51 14 108
2017 AS-01 19 45 26 6 3 0 0 65 10 31
2017 AS-02 6 33 41 10 10 0 0 39 19 31
2017 AS-03 34 13 33 0 20 0 0 47 20 15
2017 AS-04 10 40 39 10 0 0 0 50 10 10
2017 AS-05 18 27 46 0 9 0 0 45 9 11

Question 64. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 6 20 37 23 13 0 0 37 26 150
2018 AS-01 2 14 38 26 19 0 0 45 17 42
2018 AS-02 5 24 31 26 14 0 0 40 29 42
2018 AS-03 11 17 50 11 11 0 0 22 28 18
2018 AS-04 5 24 48 14 10 0 0 24 29 21
2018 AS-05 7 14 43 29 7 0 0 36 21 14
2017 AS 5 22 32 28 13 0 1 41 27 109
2017 AS-01 3 10 39 29 16 0 3 47 13 31
2017 AS-02 6 25 37 26 6 0 0 32 31 32
2017 AS-03 7 53 13 20 7 0 0 27 60 15
2017 AS-04 0 10 50 19 20 0 0 39 10 10
2017 AS-05 9 9 27 27 27 0 0 54 18 11
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 38 30 18 8 6 1 0 38 62 152
2018 AS-01 29 36 14 14 5 2 0 29 71 42
2018 AS-02 44 28 19 7 2 0 0 44 56 43
2018 AS-03 37 16 42 0 5 0 0 37 63 19
2018 AS-04 29 43 5 14 10 0 0 29 71 21
2018 AS-05 53 20 20 0 7 0 0 53 47 15
2017 AS 50 15 19 8 5 2 1 52 48 109
2017 AS-01 41 23 16 6 6 3 3 44 56 31
2017 AS-02 44 15 18 19 3 0 0 44 56 32
2017 AS-03 66 7 13 0 7 7 0 71 29 15
2017 AS-04 49 20 20 0 10 0 0 49 51 10
2017 AS-05 54 0 46 0 0 0 0 54 46 11

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay

Survey year Demographic
(%)
Total responses
2018 AS 18 94
2018 AS-01 24 29
2018 AS-02 8 24
2018 AS-03 8 12
2018 AS-04 27 15
2017 AS 30 50
2017 AS-01 34 15
2017 AS-02 22 18

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 AS 27 94
2018 AS-01 17 29
2018 AS-02 21 24
2018 AS-03 50 12
2018 AS-04 20 15
2017 AS 28 50
2017 AS-01 20 15
2017 AS-02 39 18

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 AS 23 94
2018 AS-01 24 29
2018 AS-02 13 24
2018 AS-03 58 12
2018 AS-04 27 15
2017 AS 18 50
2017 AS-01 20 15
2017 AS-02 28 18

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2018 AS 34 94
2018 AS-01 17 29
2018 AS-02 25 24
2018 AS-03 50 12
2018 AS-04 47 15
2017 AS 34 50
2017 AS-01 20 15
2017 AS-02 39 18

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2018 AS 6 94
2018 AS-01 10 29
2018 AS-02 4 24
2018 AS-03 0 12
2018 AS-04 7 15
2017 AS 14 50
2017 AS-01 20 15
2017 AS-02 17 18

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay

Survey year Demographic
(%)
Total responses
2018 AS 23 94
2018 AS-01 21 29
2018 AS-02 29 24
2018 AS-03 25 12
2018 AS-04 7 15

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other

Survey year Demographic
(%)
Total responses
2018 AS 40 94
2018 AS-01 41 29
2018 AS-02 42 24
2018 AS-03 42 12
2018 AS-04 40 15
2017 AS 50 50
2017 AS-01 40 15
2017 AS-02 50 18

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2018 AS 6 49 20 9 5 11 88
2018 AS-01 8 46 23 12 8 4 26
2018 AS-02 9 52 22 9 0 9 23
2018 AS-03 0 33 33 0 17 17 12
2018 AS-04 7 57 14 0 0 21 14
2017 AS 0 62 21 4 2 11 47
2017 AS-01 0 72 14 0 7 7 14
2017 AS-02 0 41 35 6 0 18 17

Question 70. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 AS 38 62 93
2018 AS-01 29 71 28
2018 AS-02 38 63 24
2018 AS-03 33 67 12
2018 AS-04 53 47 15

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 35 18 13 14 15 1 4 55 31 153
2018 AS-01 31 17 17 14 14 0 7 51 31 42
2018 AS-02 37 14 7 19 16 2 5 55 38 43
2018 AS-03 37 16 26 11 11 0 0 53 21 19
2018 AS-04 38 19 14 10 10 5 5 63 21 21
2018 AS-05 27 33 0 20 20 0 0 60 40 15

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 13 31 13 13 16 1 14 51 34 94
2018 AS-01 14 24 24 14 7 3 14 46 25 29
2018 AS-02 17 29 4 17 17 0 17 55 40 24
2018 AS-03 8 25 8 8 33 0 17 40 50 12
2018 AS-04 13 53 7 13 7 0 7 71 21 15
2017 AS 10 31 19 10 20 0 10 46 33 51
2017 AS-01 13 19 18 6 31 0 13 36 43 16
2017 AS-02 6 39 28 11 11 0 6 47 24 18

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 2 13 21 21 32 2 9 17 60 94
2018 AS-01 3 14 21 14 31 7 10 21 54 29
2018 AS-02 4 8 25 17 33 0 13 14 57 24
2018 AS-03 0 8 17 25 42 0 8 9 73 12
2018 AS-04 0 13 20 47 13 0 7 14 64 15
2017 AS 4 4 16 16 49 2 10 9 73 51
2017 AS-01 6 0 6 12 62 0 13 7 86 16
2017 AS-02 0 6 39 17 39 0 0 6 56 18
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