2018 Public Service Employee Survey Results by Theme for National Energy Board by Question 87. Are you an Aboriginal person?

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 22 51 7 7 12 0 0 73 19 14
2018 Non-Aboriginal 26 39 14 17 4 0 0 65 21 271
2017 Aboriginal 27 40 13 7 13 0 0 67 20 15
2017 Non-Aboriginal 33 44 9 9 5 0 0 77 14 274
2014 Aboriginal 29 29 29 7 7 0 0 57 14 14
2014 Non-Aboriginal 40 42 7 7 4 0 0 82 11 324
2011 Aboriginal 33 39 6 6 17 0 0 72 22 18
2011 Non-Aboriginal 38 43 12 5 3 0 0 81 8 308
2008 Aboriginal 36 21 21 21 0 0 0 57 21 14
2008 Non-Aboriginal 39 40 11 6 4 0 0 79 11 237

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 29 22 15 15 19 0 0 51 34 14
2018 Non-Aboriginal 23 36 15 17 8 0 0 60 25 271
2017 Aboriginal 20 27 7 20 27 0 0 47 47 15
2017 Non-Aboriginal 30 38 11 11 9 1 0 69 20 273

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 41 22 29 0 7 0 0 63 7 14
2018 Non-Aboriginal 39 40 13 6 2 0 0 79 9 267
2017 Aboriginal 27 47 13 0 13 0 0 73 13 15
2017 Non-Aboriginal 55 32 8 2 2 0 0 87 4 275
2014 Aboriginal 43 43 7 0 7 0 0 86 7 14
2014 Non-Aboriginal 62 27 6 3 2 0 0 90 5 323
2011 Aboriginal 44 33 11 0 11 0 0 78 11 18
2011 Non-Aboriginal 58 32 6 3 1 1 0 90 4 309

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 37 29 15 7 12 0 0 66 19 14
2018 Non-Aboriginal 26 44 15 11 4 0 0 70 15 271
2017 Aboriginal 20 53 7 13 7 0 0 73 20 15
2017 Non-Aboriginal 38 41 11 7 3 0 0 79 10 272
2014 Aboriginal 29 43 21 0 7 0 0 71 7 14
2014 Non-Aboriginal 46 38 7 6 4 0 0 84 10 324
2011 Aboriginal 61 11 11 6 11 0 0 72 17 18
2011 Non-Aboriginal 46 41 8 5 1 0 0 87 6 308
2008 Aboriginal 43 36 7 14 0 0 0 79 14 14
2008 Non-Aboriginal 49 37 6 6 2 0 0 86 8 237

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 15 29 15 15 27 0 0 44 41 14
2018 Non-Aboriginal 28 32 21 14 5 0 0 60 19 269
2017 Aboriginal 27 20 20 13 20 0 0 47 33 15
2017 Non-Aboriginal 31 36 17 10 5 1 0 68 15 275
2014 Aboriginal 50 14 21 0 7 7 0 69 8 14
2014 Non-Aboriginal 43 39 9 6 2 0 0 83 8 324
2011 Aboriginal 50 17 6 6 22 0 0 67 28 18
2011 Non-Aboriginal 39 37 14 7 3 1 0 76 10 306

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 15 29 7 29 19 0 0 44 49 14
2018 Non-Aboriginal 23 37 21 12 7 0 0 60 19 269
2017 Aboriginal 27 20 27 13 13 0 0 47 27 15
2017 Non-Aboriginal 29 38 16 11 5 1 0 67 16 274
2014 Aboriginal 36 21 29 7 7 0 0 57 14 14
2014 Non-Aboriginal 41 42 8 6 2 0 0 83 8 324
2011 Aboriginal 28 39 6 17 11 0 0 67 28 18
2011 Non-Aboriginal 38 39 12 7 4 0 0 77 11 307
2008 Aboriginal 43 29 21 7 0 0 0 71 7 14
2008 Non-Aboriginal 41 40 9 6 5 0 0 81 10 239

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 22 15 37 7 12 7 0 40 21 14
2018 Non-Aboriginal 26 23 22 14 11 4 0 51 26 269
2017 Aboriginal 33 0 40 13 7 7 0 36 21 15
2017 Non-Aboriginal 34 25 13 14 8 4 1 62 24 274
2014 Aboriginal 57 7 7 14 7 7 0 69 23 14
2014 Non-Aboriginal 42 31 11 6 6 3 1 76 12 324
2011 Aboriginal 33 28 6 6 28 0 0 61 33 18
2011 Non-Aboriginal 38 27 12 11 6 5 1 69 17 307
2008 Aboriginal 7 29 29 29 0 7 0 38 31 14
2008 Non-Aboriginal 34 27 16 10 8 5 0 64 19 238
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 44 22 0 7 22 0 5 69 31 14
2018 Non-Aboriginal 42 34 11 6 6 1 0 77 12 270
2017 Aboriginal 40 20 13 20 0 7 0 64 21 15
2017 Non-Aboriginal 45 30 10 5 6 2 0 77 12 275
2014 Aboriginal 57 36 0 0 7 0 0 93 7 14
2014 Non-Aboriginal 47 27 13 7 2 2 2 77 10 324
2011 Aboriginal 61 6 6 11 11 6 0 71 24 18
2011 Non-Aboriginal 43 30 10 9 3 4 1 77 13 309
2008 Aboriginal 21 29 21 7 7 14 0 58 17 14
2008 Non-Aboriginal 39 29 12 8 7 6 0 72 16 238

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 37 22 7 7 22 0 5 62 31 14
2018 Non-Aboriginal 39 34 10 13 4 1 0 73 17 268
2017 Aboriginal 33 33 20 7 0 7 0 71 7 15
2017 Non-Aboriginal 43 34 8 10 5 0 0 77 14 275
2014 Aboriginal 50 29 7 7 7 0 0 79 14 14
2014 Non-Aboriginal 40 40 6 9 3 1 1 81 12 324
2011 Aboriginal 50 17 22 0 11 0 0 67 11 18
2011 Non-Aboriginal 41 36 9 6 5 2 1 79 12 309
2008 Aboriginal 21 36 7 21 14 0 0 57 36 14
2008 Non-Aboriginal 33 41 9 9 7 1 0 75 16 239

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 37 29 0 15 15 0 5 69 31 14
2018 Non-Aboriginal 42 34 11 7 6 0 0 75 14 267
2017 Aboriginal 40 20 27 13 0 0 0 60 13 15
2017 Non-Aboriginal 51 26 10 4 9 0 1 77 13 275
2014 Aboriginal 57 21 7 7 7 0 0 79 14 14
2014 Non-Aboriginal 48 32 8 6 5 0 1 81 11 324

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 15 37 7 15 27 0 0 51 41 14
2018 Non-Aboriginal 12 35 20 19 11 3 0 48 31 272
2017 Aboriginal 13 20 20 27 20 0 0 33 47 15
2017 Non-Aboriginal 17 30 15 20 12 6 0 50 34 275
2014 Aboriginal 36 29 7 7 14 7 0 69 23 14
2014 Non-Aboriginal 25 42 13 11 4 6 0 71 15 323
2011 Aboriginal 28 28 17 6 22 0 0 56 28 18
2011 Non-Aboriginal 22 36 17 13 9 4 0 60 23 309

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 7 37 7 15 34 0 0 44 49 14
2018 Non-Aboriginal 8 30 17 25 18 1 0 38 44 270
2017 Aboriginal 7 27 7 27 33 0 0 33 60 15
2017 Non-Aboriginal 15 28 16 23 17 1 0 43 40 275
2014 Aboriginal 21 43 14 14 7 0 0 64 21 14
2014 Non-Aboriginal 21 45 13 11 6 3 0 68 18 324
2011 Aboriginal 33 28 11 6 22 0 0 61 28 18
2011 Non-Aboriginal 21 33 18 17 10 1 0 55 27 309
2008 Aboriginal 29 29 21 7 14 0 0 57 21 14
2008 Non-Aboriginal 26 31 15 17 11 0 0 57 28 239

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 0 37 27 7 29 0 0 37 37 14
2018 Non-Aboriginal 6 24 22 25 20 4 0 30 47 272
2017 Aboriginal 7 13 13 33 33 0 0 20 67 15
2017 Non-Aboriginal 14 24 18 23 17 5 0 39 42 274
2014 Aboriginal 21 29 14 21 14 0 0 50 36 14
2014 Non-Aboriginal 17 39 17 15 6 6 0 59 23 323
2011 Aboriginal 17 50 6 6 22 0 0 67 28 18
2011 Non-Aboriginal 13 37 19 19 9 4 0 51 29 309
2008 Aboriginal 7 36 14 36 7 0 0 43 43 14
2008 Non-Aboriginal 12 38 14 21 10 4 0 53 32 238

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 0 37 12 15 37 0 0 37 51 14
2018 Non-Aboriginal 5 29 14 27 23 1 0 35 51 271
2017 Aboriginal 0 20 20 27 27 7 0 21 57 15
2017 Non-Aboriginal 10 31 13 26 17 4 0 43 44 274
2014 Aboriginal 29 21 7 21 21 0 0 50 43 14
2014 Non-Aboriginal 17 36 21 17 7 2 0 54 25 324
2011 Aboriginal 22 33 11 17 17 0 0 56 33 18
2011 Non-Aboriginal 13 40 14 21 10 2 0 54 32 309
2008 Aboriginal 8 46 8 23 8 0 8 58 33 13
2008 Non-Aboriginal 16 41 13 15 12 2 0 59 28 239
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 22 29 22 7 19 0 0 51 27 14
2018 Non-Aboriginal 22 36 14 16 11 0 0 58 27 271
2017 Aboriginal 13 20 7 27 33 0 0 33 60 15
2017 Non-Aboriginal 25 41 12 15 7 0 0 66 22 274
2014 Aboriginal 21 50 14 0 14 0 0 71 14 14
2014 Non-Aboriginal 27 45 11 11 6 0 0 72 16 323
2011 Aboriginal 33 17 11 17 17 6 0 53 35 18
2011 Non-Aboriginal 26 44 13 12 4 0 0 70 17 308

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 12 44 7 0 37 0 0 56 37 14
2018 Non-Aboriginal 21 42 13 14 9 0 0 64 23 272
2017 Aboriginal 20 27 13 27 13 0 0 47 40 15
2017 Non-Aboriginal 23 46 9 16 5 0 0 69 21 274

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 0 15 7 37 19 15 7 19 72 14
2018 Non-Aboriginal 6 14 23 23 20 13 2 23 50 269
2017 Aboriginal 0 20 47 27 0 7 0 21 29 15
2017 Non-Aboriginal 12 20 15 23 13 17 1 38 44 275
2014 Aboriginal 14 36 7 21 21 0 0 50 43 14
2014 Non-Aboriginal 13 26 16 19 10 14 1 47 34 323

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 22 37 7 7 22 0 5 62 31 14
2018 Non-Aboriginal 33 35 14 12 7 0 0 67 19 270
2017 Aboriginal 27 40 20 13 0 0 0 67 13 15
2017 Non-Aboriginal 35 34 11 11 8 1 0 70 19 275
2014 Aboriginal 29 43 14 0 14 0 0 71 14 14
2014 Non-Aboriginal 34 37 11 10 5 2 1 74 15 324
2011 Aboriginal 44 28 17 6 6 0 0 72 11 18
2011 Non-Aboriginal 36 39 12 6 5 1 1 77 11 309
2008 Aboriginal 21 43 7 7 7 7 7 75 17 14
2008 Non-Aboriginal 27 42 11 9 9 1 1 70 18 238

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Non-Aboriginal 19 42 8 15 15 0 2 62 30 48
2014 Non-Aboriginal 31 42 7 14 0 2 3 77 15 55

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 15 37 19 15 15 0 0 51 29 14
2018 Non-Aboriginal 23 49 12 12 3 0 0 72 16 271
2017 Aboriginal 27 40 7 13 13 0 0 67 27 15
2017 Non-Aboriginal 32 37 12 12 7 0 0 69 19 273
2014 Aboriginal 29 50 7 7 7 0 0 79 14 14
2014 Non-Aboriginal 32 42 11 10 5 1 0 74 15 324
2011 Aboriginal 39 33 17 0 11 0 0 72 11 18
2011 Non-Aboriginal 40 40 10 6 4 0 0 80 10 309
2008 Aboriginal 21 21 14 29 14 0 0 43 43 14
2008 Non-Aboriginal 28 44 14 10 4 0 0 72 14 239

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 44 41 7 7 0 0 0 85 7 14
2018 Non-Aboriginal 38 38 12 9 4 0 0 75 13 270
2017 Aboriginal 27 40 7 13 7 7 0 71 21 15
2017 Non-Aboriginal 44 37 6 10 4 0 0 81 14 275
2014 Aboriginal 29 50 0 21 0 0 0 79 21 14
2014 Non-Aboriginal 46 38 6 7 3 0 0 84 10 324
2011 Aboriginal 56 11 6 11 11 0 6 71 24 18
2011 Non-Aboriginal 49 38 7 4 2 0 0 87 6 308
2008 Aboriginal 50 14 14 14 7 0 0 64 21 14
2008 Non-Aboriginal 42 39 7 10 3 0 0 81 12 239

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 56 22 0 22 0 0 0 78 22 14
2018 Non-Aboriginal 44 40 6 7 3 0 0 84 10 269
2017 Aboriginal 33 40 7 7 7 7 0 79 14 15
2017 Non-Aboriginal 53 32 5 6 4 0 0 85 10 275
2014 Aboriginal 29 36 14 14 0 7 0 69 15 14
2014 Non-Aboriginal 49 35 4 7 5 0 0 84 11 324
2011 Aboriginal 50 28 6 0 11 0 6 82 12 18
2011 Non-Aboriginal 53 35 5 4 3 0 0 88 7 309
2008 Aboriginal 43 29 14 14 0 0 0 71 14 14
2008 Non-Aboriginal 49 38 6 5 2 0 0 88 6 239

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 15 15 22 22 27 0 0 29 49 14
2018 Non-Aboriginal 11 35 23 18 13 0 0 46 31 272
2017 Aboriginal 13 20 27 13 20 7 0 36 36 15
2017 Non-Aboriginal 21 38 16 15 8 1 0 59 24 275
2014 Aboriginal 36 21 14 14 14 0 0 57 29 14
2014 Non-Aboriginal 30 38 11 12 6 2 0 70 19 324
2011 Aboriginal 28 33 6 6 22 6 0 65 29 18
2011 Non-Aboriginal 35 37 12 12 3 1 1 72 15 309
2008 Aboriginal 14 43 14 21 7 0 0 57 29 14
2008 Non-Aboriginal 31 40 11 12 5 1 0 72 17 238

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 0 29 7 22 22 15 5 36 55 14
2018 Non-Aboriginal 8 28 18 20 24 1 2 37 45 271
2017 Aboriginal 13 13 13 20 40 0 0 27 60 15
2017 Non-Aboriginal 17 27 16 19 16 1 3 46 37 274
2014 Aboriginal 21 14 14 14 36 0 0 36 50 14
2014 Non-Aboriginal 26 32 9 13 16 2 3 61 30 324
2011 Aboriginal 28 28 0 0 39 6 0 59 41 18
2011 Non-Aboriginal 24 23 13 19 16 0 4 49 37 309
2008 Aboriginal 14 36 21 14 14 0 0 50 29 14
2008 Non-Aboriginal 17 36 13 14 15 1 3 56 31 239

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 19 29 22 7 22 0 0 49 29 14
2018 Non-Aboriginal 22 40 17 14 6 0 0 62 21 271
2017 Aboriginal 27 20 20 20 13 0 0 47 33 15
2017 Non-Aboriginal 28 46 8 13 5 0 0 74 18 275
2014 Aboriginal 21 21 21 29 7 0 0 43 36 14
2014 Non-Aboriginal 27 47 9 11 5 0 0 75 16 324
2011 Aboriginal 50 22 6 6 17 0 0 72 22 18
2011 Non-Aboriginal 36 43 7 9 4 0 0 79 13 309

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 37 15 0 22 27 0 0 51 49 14
2018 Non-Aboriginal 27 37 17 12 6 0 0 64 19 270
2017 Aboriginal 20 33 13 20 13 0 0 53 33 15
2017 Non-Aboriginal 33 40 10 13 3 0 0 74 16 275
2014 Aboriginal 21 43 7 7 21 0 0 64 29 14
2014 Non-Aboriginal 35 39 11 10 4 1 0 75 14 323

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 24 40 0 24 13 0 0 63 37 13
2018 Non-Aboriginal 23 37 23 10 7 0 0 60 17 271
2017 Aboriginal 27 27 13 20 13 0 0 53 33 15
2017 Non-Aboriginal 28 43 10 11 7 1 0 72 18 275
2014 Aboriginal 36 29 7 0 21 7 0 69 23 14
2014 Non-Aboriginal 36 43 11 7 4 0 0 79 10 324
2011 Aboriginal 44 28 11 11 6 0 0 72 17 18
2011 Non-Aboriginal 41 43 8 6 1 0 0 84 8 308

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 15 22 22 22 19 0 0 37 41 14
2018 Non-Aboriginal 13 39 26 15 4 3 0 53 20 271
2017 Aboriginal 14 36 21 14 7 7 0 54 23 14
2017 Non-Aboriginal 21 43 17 11 4 3 0 66 16 275

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 22 44 19 15 0 0 0 66 15 14
2018 Non-Aboriginal 45 36 9 7 4 0 0 81 11 272
2017 Aboriginal 47 33 7 0 13 0 0 80 13 15
2017 Non-Aboriginal 48 32 5 9 7 0 0 79 16 274
2014 Aboriginal 50 21 0 21 7 0 0 71 29 14
2014 Non-Aboriginal 44 38 8 7 3 0 0 82 10 324
2011 Aboriginal 39 28 11 11 11 0 0 67 22 18
2011 Non-Aboriginal 44 41 7 6 2 0 0 85 8 308

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 15 49 15 7 15 0 0 63 22 14
2018 Non-Aboriginal 27 39 19 7 7 0 0 66 14 272
2017 Aboriginal 7 27 40 20 7 0 0 33 27 15
2017 Non-Aboriginal 31 36 19 8 6 0 0 67 14 273
2014 Aboriginal 29 21 36 0 14 0 0 50 14 14
2014 Non-Aboriginal 16 43 25 11 5 0 0 59 16 324
2011 Aboriginal 11 39 33 6 11 0 0 50 17 18
2011 Non-Aboriginal 20 38 28 9 5 0 0 58 15 309
2008 Aboriginal 21 29 36 7 7 0 0 50 14 14
2008 Non-Aboriginal 18 38 27 11 5 0 0 56 16 239

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Aboriginal 41 22 37 14
2018 Non-Aboriginal 27 35 38 270
2017 Aboriginal 33 40 27 15
2017 Non-Aboriginal 24 39 37 274
2014 Aboriginal 14 43 43 14
2014 Non-Aboriginal 19 45 36 324
2011 Aboriginal 39 33 28 18
2011 Non-Aboriginal 21 45 34 309

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 Non-Aboriginal 23 13 22 27 8 7 66
2014 Non-Aboriginal 15 26 15 29 9999 14 61
2011 Non-Aboriginal 18 21 20 24 9999 17 66
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 34 22 7 22 15 0 0 56 37 14
2018 Non-Aboriginal 36 45 10 8 2 0 0 80 10 272
2017 Aboriginal 27 33 13 13 13 0 0 60 27 15
2017 Non-Aboriginal 36 40 10 8 5 1 0 77 13 274
2014 Aboriginal 43 36 21 0 0 0 0 79 0 14
2014 Non-Aboriginal 48 36 7 5 3 1 0 85 8 324
2011 Aboriginal 50 22 11 6 11 0 0 72 17 18
2011 Non-Aboriginal 51 37 9 2 1 0 0 88 4 308
2008 Aboriginal 43 29 21 7 0 0 0 71 7 14
2008 Non-Aboriginal 51 36 4 5 3 0 0 87 8 237

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 15 44 7 7 27 0 0 59 34 14
2018 Non-Aboriginal 12 41 17 22 7 0 0 53 30 272
2017 Aboriginal 7 27 27 13 27 0 0 33 40 15
2017 Non-Aboriginal 18 34 16 21 9 1 0 53 31 275
2014 Aboriginal 29 43 7 7 14 0 0 71 21 14
2014 Non-Aboriginal 29 46 13 7 3 1 0 76 11 324
2011 Aboriginal 28 22 44 6 0 0 0 50 6 18
2011 Non-Aboriginal 35 43 13 6 1 2 0 79 8 308

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 27 29 37 7 0 0 0 7 56 14
2018 Non-Aboriginal 16 31 36 13 4 0 0 16 47 271
2017 Aboriginal 40 33 20 0 7 0 0 7 73 15
2017 Non-Aboriginal 18 29 30 15 7 1 1 22 48 275
2014 Aboriginal 14 7 43 14 7 7 7 25 25 14
2014 Non-Aboriginal 6 17 39 24 12 1 1 37 23 323
2011 Aboriginal 11 44 17 17 11 0 0 28 56 18
2011 Non-Aboriginal 10 25 37 17 7 1 3 25 37 308
2008 Aboriginal 14 36 29 21 0 0 0 21 50 14
2008 Non-Aboriginal 11 21 34 23 10 0 2 33 32 238

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 41 15 29 7 0 7 0 8 60 14
2018 Non-Aboriginal 20 26 28 18 6 1 1 25 47 269
2017 Aboriginal 40 33 20 0 7 0 0 7 73 15
2017 Non-Aboriginal 20 26 24 16 12 1 1 28 47 274
2014 Aboriginal 29 0 29 29 7 0 7 38 31 14
2014 Non-Aboriginal 4 14 26 34 19 2 1 55 18 323
2011 Aboriginal 17 39 11 11 22 0 0 33 56 18
2011 Non-Aboriginal 8 20 24 26 18 1 4 46 29 307
2008 Aboriginal 7 43 14 21 7 7 0 31 54 14
2008 Non-Aboriginal 9 12 26 26 22 1 3 50 22 238

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 41 37 22 0 0 0 0 0 78 14
2018 Non-Aboriginal 26 32 24 14 3 0 0 17 58 270
2017 Aboriginal 47 27 20 0 7 0 0 7 73 15
2017 Non-Aboriginal 26 26 29 12 5 1 1 17 53 273
2014 Aboriginal 21 21 43 0 7 0 7 8 46 14
2014 Non-Aboriginal 16 23 36 17 6 1 1 24 39 323
2011 Aboriginal 11 39 28 6 17 0 0 22 50 18
2011 Non-Aboriginal 19 22 34 12 10 1 1 23 42 308
2008 Aboriginal 21 14 43 21 0 0 0 21 36 14
2008 Non-Aboriginal 9 16 35 23 14 1 3 38 25 238

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 15 34 29 15 7 0 0 22 49 14
2018 Non-Aboriginal 11 15 38 29 6 0 0 35 26 266
2017 Aboriginal 20 13 33 20 13 0 0 33 33 15
2017 Non-Aboriginal 9 20 38 19 12 1 1 31 30 274
2014 Aboriginal 7 21 21 36 7 0 7 46 31 14
2014 Non-Aboriginal 4 14 39 32 10 1 0 43 18 320
2011 Aboriginal 6 28 22 28 17 0 0 44 33 18
2011 Non-Aboriginal 8 14 40 24 12 0 2 37 23 306
2008 Aboriginal 29 7 29 36 0 0 0 36 36 14
2008 Non-Aboriginal 7 11 38 28 14 0 2 44 18 237

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 7 29 34 29 0 0 0 29 37 14
2018 Non-Aboriginal 23 25 30 16 4 1 2 20 49 270
2017 Aboriginal 40 40 7 7 7 0 0 13 80 15
2017 Non-Aboriginal 22 22 26 15 11 2 1 26 46 274
2014 Aboriginal 29 36 14 7 7 0 7 15 69 14
2014 Non-Aboriginal 9 23 33 22 9 2 1 32 34 323
2011 Aboriginal 22 33 11 17 17 0 0 33 56 18
2011 Non-Aboriginal 12 28 30 16 10 1 2 28 41 308
2008 Aboriginal 21 7 50 7 14 0 0 21 29 14
2008 Non-Aboriginal 8 22 33 20 12 1 3 34 32 238

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 15 7 56 15 0 7 0 16 24 14
2018 Non-Aboriginal 7 16 32 33 9 2 1 43 24 269
2017 Aboriginal 20 20 33 13 13 0 0 27 40 15
2017 Non-Aboriginal 9 15 30 26 18 2 1 45 24 274
2014 Aboriginal 29 14 21 21 0 7 7 25 50 14
2014 Non-Aboriginal 8 18 34 26 9 3 3 37 28 323
2011 Aboriginal 22 17 22 22 17 0 0 39 39 18
2011 Non-Aboriginal 10 23 31 20 10 3 3 31 35 308
2008 Aboriginal 21 29 21 29 0 0 0 29 50 14
2008 Non-Aboriginal 15 27 31 14 8 4 2 24 44 239

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 19 37 44 0 0 0 0 0 56 14
2018 Non-Aboriginal 22 29 34 12 2 1 0 14 51 269
2017 Aboriginal 27 33 33 0 7 0 0 7 60 15
2017 Non-Aboriginal 16 25 34 13 10 1 0 23 42 274
2014 Aboriginal 43 14 29 0 7 0 7 8 62 14
2014 Non-Aboriginal 14 26 35 17 6 2 1 23 41 323

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 22 37 7 7 27 0 0 59 34 14
2018 Non-Aboriginal 29 30 12 18 11 0 0 59 29 266
2017 Aboriginal 27 40 7 20 7 0 0 67 27 15
2017 Non-Aboriginal 38 33 9 11 7 2 0 72 18 274
2014 Aboriginal 29 29 14 21 7 0 0 57 29 14
2014 Non-Aboriginal 39 37 7 11 3 2 0 78 15 323

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 22 51 5 7 15 0 0 73 22 14
2018 Non-Aboriginal 36 38 10 10 6 0 0 74 16 269
2017 Aboriginal 47 20 27 7 0 0 0 67 7 15
2017 Non-Aboriginal 41 40 6 9 5 0 0 81 13 274
2014 Aboriginal 43 29 21 7 0 0 0 71 7 14
2014 Non-Aboriginal 48 40 5 4 2 0 0 88 6 323

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 22 44 0 0 34 0 0 66 34 14
2018 Non-Aboriginal 30 46 14 7 3 0 0 76 10 269

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 37 37 5 7 15 0 0 73 22 14
2018 Non-Aboriginal 37 38 15 5 3 3 0 77 8 269
2017 Aboriginal 21 43 29 7 0 0 0 64 7 14
2017 Non-Aboriginal 38 40 12 4 4 2 0 80 8 274
2014 Aboriginal 57 21 21 0 0 0 0 79 0 14
2014 Non-Aboriginal 46 36 10 4 1 4 0 85 5 323

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 29 29 15 7 19 0 0 59 27 14
2018 Non-Aboriginal 34 38 15 7 5 1 0 73 13 267
2017 Aboriginal 20 33 27 7 13 0 0 53 20 15
2017 Non-Aboriginal 35 43 10 6 4 1 0 79 11 275
2014 Aboriginal 43 29 29 0 0 0 0 71 0 14
2014 Non-Aboriginal 43 39 7 7 2 1 0 83 10 324
2011 Aboriginal 44 22 17 0 17 0 0 67 17 18
2011 Non-Aboriginal 39 36 13 7 2 3 0 77 9 309

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 29 29 7 7 27 0 0 59 34 14
2018 Non-Aboriginal 40 37 12 7 4 0 0 77 11 270
2017 Aboriginal 20 27 20 27 7 0 0 47 33 15
2017 Non-Aboriginal 45 35 11 6 3 0 0 80 10 274
2014 Aboriginal 50 21 14 7 7 0 0 71 14 14
2014 Non-Aboriginal 50 38 5 4 3 0 0 88 7 324
2011 Aboriginal 44 28 11 11 6 0 0 72 17 18
2011 Non-Aboriginal 50 33 10 5 2 0 0 83 7 309
2008 Aboriginal 36 29 29 7 0 0 0 64 7 14
2008 Non-Aboriginal 45 38 7 5 5 0 0 84 9 239

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 7 44 15 7 27 0 0 51 34 14
2018 Non-Aboriginal 14 31 20 16 14 4 1 47 32 269
2017 Aboriginal 13 40 20 20 0 7 0 57 21 15
2017 Non-Aboriginal 22 33 15 15 7 5 2 59 25 273
2014 Aboriginal 21 29 7 21 21 0 0 50 43 14
2014 Non-Aboriginal 28 36 13 10 5 5 3 70 16 323

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 22 29 0 37 5 7 0 55 45 14
2018 Non-Aboriginal 23 39 17 12 7 1 0 63 19 269
2017 Aboriginal 13 27 33 13 7 7 0 43 21 15
2017 Non-Aboriginal 31 38 14 9 5 4 0 72 14 275
2014 Aboriginal 50 21 14 7 7 0 0 71 14 14
2014 Non-Aboriginal 36 37 12 9 3 3 0 75 13 323
2011 Aboriginal 28 44 11 6 11 0 0 72 17 18
2011 Non-Aboriginal 35 36 12 9 4 3 1 74 14 308
2008 Aboriginal 36 21 7 7 29 0 0 57 36 14
2008 Non-Aboriginal 29 40 12 10 8 2 0 70 18 239

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 15 37 15 15 19 0 0 51 34 14
2018 Non-Aboriginal 17 36 21 18 7 0 0 53 25 269

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 0 15 22 37 12 15 0 17 57 14
2018 Non-Aboriginal 10 17 21 21 20 8 2 31 45 271
2017 Aboriginal 13 0 27 13 47 0 0 13 60 15
2017 Non-Aboriginal 16 21 14 20 16 10 2 43 41 275
2014 Aboriginal 21 21 14 14 21 7 0 46 38 14
2014 Non-Aboriginal 16 21 15 15 13 17 3 46 35 322
2011 Aboriginal 11 33 17 11 22 6 0 47 35 18
2011 Non-Aboriginal 14 23 21 12 13 12 5 45 30 309

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 0 15 27 15 15 22 7 21 41 14
2018 Non-Aboriginal 10 16 22 11 12 23 5 37 32 269
2017 Aboriginal 7 7 33 33 13 7 0 14 50 15
2017 Non-Aboriginal 18 15 20 8 8 26 6 47 23 275
2014 Aboriginal 14 29 7 7 14 29 0 60 30 14
2014 Non-Aboriginal 15 16 17 6 6 32 7 51 21 324

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 29 7 27 15 22 0 0 37 37 14
2018 Non-Aboriginal 20 36 16 14 7 7 0 60 22 271
2017 Aboriginal 13 27 33 20 7 0 0 40 27 15
2017 Non-Aboriginal 31 31 15 8 6 7 1 68 16 275
2014 Aboriginal 29 36 7 14 7 7 0 69 23 14
2014 Non-Aboriginal 33 32 15 7 4 9 1 72 12 324
2011 Aboriginal 33 39 11 11 0 6 0 76 12 18
2011 Non-Aboriginal 43 32 12 7 2 3 0 77 10 308

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 7 15 27 15 15 15 7 28 38 14
2018 Non-Aboriginal 14 21 22 4 5 29 5 53 14 270
2017 Aboriginal 7 7 53 0 20 7 7 15 23 15
2017 Non-Aboriginal 19 14 19 4 3 35 6 56 12 275
2014 Aboriginal 21 21 14 14 0 14 14 60 20 14
2014 Non-Aboriginal 19 13 17 2 2 41 6 61 6 323

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 32 16 29 16 8 0 0 47 24 13
2018 Non-Aboriginal 25 35 21 6 4 9 0 66 11 269
2017 Aboriginal 20 33 27 7 7 0 7 57 14 15
2017 Non-Aboriginal 34 32 16 3 3 10 1 74 7 275
2014 Aboriginal 36 21 14 14 0 7 7 67 17 14
2014 Non-Aboriginal 35 32 15 1 1 16 0 80 3 323
2011 Aboriginal 44 22 17 6 0 11 0 75 6 18
2011 Non-Aboriginal 48 32 10 3 1 6 0 85 4 308
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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 44 22 0 15 15 0 5 69 31 14
2018 Non-Aboriginal 49 29 11 6 5 0 0 78 11 270
2017 Aboriginal 53 13 33 0 0 0 0 67 0 15
2017 Non-Aboriginal 55 23 7 5 7 2 0 80 13 275

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 15 44 7 15 19 0 0 59 34 14
2018 Non-Aboriginal 23 45 19 7 5 1 0 69 12 271
2017 Aboriginal 7 47 27 7 7 7 0 57 14 15
2017 Non-Aboriginal 24 48 15 7 4 3 0 74 11 274

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 7 37 15 7 34 0 0 44 41 14
2018 Non-Aboriginal 12 35 24 16 11 1 0 48 28 272
2017 Aboriginal 7 40 7 13 27 7 0 50 43 15
2017 Non-Aboriginal 16 31 22 20 9 2 0 48 30 274

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 32 32 8 8 21 0 0 63 29 13
2018 Non-Aboriginal 27 33 22 10 8 0 0 60 19 271
2017 Aboriginal 27 27 13 7 20 7 0 57 29 15
2017 Non-Aboriginal 36 25 19 11 9 1 0 61 20 273

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 0 29 44 19 7 0 0 29 27 14
2018 Non-Aboriginal 14 27 31 18 10 0 0 41 28 269
2017 Aboriginal 7 13 27 27 27 0 0 20 53 15
2017 Non-Aboriginal 10 34 26 15 14 0 0 45 29 275

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 0 29 29 34 7 0 0 29 41 14
2018 Non-Aboriginal 16 35 27 12 9 0 0 52 21 272
2017 Aboriginal 13 20 27 20 20 0 0 33 40 15
2017 Non-Aboriginal 19 35 23 11 10 1 1 55 22 274

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 15 22 19 29 15 0 0 37 44 14
2018 Non-Aboriginal 14 27 24 20 16 0 0 40 36 272
2017 Aboriginal 7 7 20 13 53 0 0 13 67 15
2017 Non-Aboriginal 15 22 25 19 18 1 0 38 37 274

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 22 56 15 7 0 0 0 78 7 14
2018 Non-Aboriginal 37 31 20 7 4 0 1 69 11 271
2017 Aboriginal 27 20 27 7 20 0 0 47 27 15
2017 Non-Aboriginal 34 33 17 7 6 1 2 69 13 273

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 0 71 15 7 7 0 0 71 15 14
2018 Non-Aboriginal 26 29 23 12 10 0 0 55 21 271
2017 Aboriginal 20 20 27 20 13 0 0 40 33 15
2017 Non-Aboriginal 24 33 20 14 9 0 0 57 23 274

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 8 24 32 16 21 0 0 32 37 13
2018 Non-Aboriginal 13 34 26 18 8 0 1 48 26 269
2017 Aboriginal 20 27 27 13 13 0 0 47 27 15
2017 Non-Aboriginal 18 33 23 17 8 0 0 52 25 275

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 0 16 40 16 29 0 0 16 45 13
2018 Non-Aboriginal 7 32 30 17 13 1 0 40 30 270
2017 Aboriginal 7 20 13 20 33 7 0 29 57 15
2017 Non-Aboriginal 13 25 25 21 15 1 0 39 36 275

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 0 24 24 16 37 0 0 24 53 13
2018 Non-Aboriginal 13 28 28 16 14 0 0 41 31 270
2017 Aboriginal 13 20 13 20 27 7 0 36 50 15
2017 Non-Aboriginal 14 29 21 19 17 1 0 43 36 274

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 24 32 16 16 13 0 0 55 29 13
2018 Non-Aboriginal 23 31 26 13 6 1 1 54 19 269
2017 Aboriginal 33 27 13 13 13 0 0 60 27 15
2017 Non-Aboriginal 26 30 23 13 7 1 1 57 20 274

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 16 32 24 16 5 0 8 52 23 13
2018 Non-Aboriginal 58 21 12 3 4 0 2 80 7 268
2017 Aboriginal 53 27 13 7 0 0 0 80 7 15
2017 Non-Aboriginal 57 23 11 4 4 0 1 81 8 273

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 45 32 16 8 0 0 0 76 8 13
2018 Non-Aboriginal 74 11 7 3 1 0 4 89 4 269

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 32 24 8 8 29 0 0 55 37 13
2018 Non-Aboriginal 62 17 8 3 6 1 1 82 10 270
2017 Aboriginal 40 33 20 7 0 0 0 73 7 15
2017 Non-Aboriginal 73 13 5 3 5 1 1 87 8 274

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 22 59 0 15 5 0 0 81 19 14
2018 Non-Aboriginal 43 35 12 4 5 0 1 78 9 271
2017 Aboriginal 60 33 0 7 0 0 0 93 7 15
2017 Non-Aboriginal 52 33 7 5 2 0 1 85 7 273

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 15 37 7 15 22 0 5 54 38 14
2018 Non-Aboriginal 41 25 13 10 11 1 0 66 21 271
2017 Aboriginal 33 20 27 7 13 0 0 53 20 15
2017 Non-Aboriginal 48 25 8 10 8 0 1 74 18 274

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 37 7 7 0 0 0 49 86 0 14
2018 Non-Aboriginal 50 13 4 2 1 0 30 90 5 267
2017 Aboriginal 47 27 7 0 0 0 20 92 0 15
2017 Non-Aboriginal 53 14 5 2 1 0 24 89 5 274

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 59 12 15 15 0 0 0 71 15 14
2018 Non-Aboriginal 53 25 9 6 2 0 4 82 9 270
2017 Aboriginal 47 33 7 7 7 0 0 80 13 15
2017 Non-Aboriginal 59 25 8 3 2 0 3 87 5 271

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 37 22 0 15 19 0 7 63 37 14
2018 Non-Aboriginal 64 19 5 4 5 1 2 85 10 271
2017 Aboriginal 53 27 13 7 0 0 0 80 7 15
2017 Non-Aboriginal 60 21 9 4 4 0 1 82 9 274

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 56 22 15 7 0 0 0 78 7 14
2018 Non-Aboriginal 45 30 18 3 3 1 1 76 5 270
2017 Aboriginal 43 36 14 7 0 0 0 79 7 14
2017 Non-Aboriginal 57 27 9 4 2 0 2 85 6 273

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 0 29 29 15 27 0 0 29 41 14
2018 Non-Aboriginal 9 37 34 13 7 0 0 46 20 270
2017 Aboriginal 13 13 33 33 7 0 0 27 40 15
2017 Non-Aboriginal 10 29 41 13 6 0 0 40 20 273

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 19 37 22 22 0 0 0 22 56 14
2018 Non-Aboriginal 10 23 41 21 5 0 0 25 34 265
2017 Aboriginal 20 40 33 0 7 0 0 7 60 15
2017 Non-Aboriginal 8 25 39 22 5 0 0 28 33 275
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 44 34 7 0 7 7 0 47 53 14
2018 Non-Aboriginal 26 39 18 8 5 4 0 27 73 270
2017 Aboriginal 20 27 40 0 13 0 0 20 80 15
2017 Non-Aboriginal 27 32 28 5 4 5 0 29 71 274

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 Aboriginal 9 11
2017 Non-Aboriginal 3 186

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Aboriginal 9 11
2017 Non-Aboriginal 12 186

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Aboriginal 0 11
2017 Non-Aboriginal 9 186

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 Aboriginal 45 11
2017 Non-Aboriginal 40 186

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 Aboriginal 9 11
2017 Non-Aboriginal 1 186

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2017 Aboriginal 73 11
2017 Non-Aboriginal 58 186

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 Aboriginal 45 27 9 0 0 18 11
2017 Non-Aboriginal 32 46 11 4 2 5 182

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 73 0 7 0 0 7 12 91 0 14
2018 Non-Aboriginal 60 11 6 4 3 3 12 85 9 269

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 17 0 33 17 8 0 25 22 33 12
2017 Non-Aboriginal 31 29 10 12 6 3 9 68 21 188

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 0 0 25 0 25 0 50 0 50 12
2017 Non-Aboriginal 10 8 10 5 6 10 51 45 28 188
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