2018 Public Service Employee Survey Results by Theme for National Energy Board by Question 82. What is your first official language?

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 25 39 15 17 4 0 0 65 21 259
2018 First official language - French 34 39 7 13 7 0 0 73 20 30
2017 First official language - English 32 45 8 10 5 0 0 77 15 252
2017 First official language - French 36 42 11 8 3 0 0 78 11 36
2014 First official language - English 39 42 8 6 5 0 0 82 10 305
2014 First official language - French 38 37 8 14 3 0 0 75 17 36
2011 First official language - English 38 42 12 5 3 0 0 80 8 286
2011 First official language - French 34 46 10 2 7 0 0 80 10 41
2008 First official language - English 38 40 11 8 4 0 0 77 12 220
2008 First official language - French 44 38 13 3 3 0 0 81 6 32

Question 9. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 25 34 16 17 8 0 0 58 25 259
2018 First official language - French 13 47 17 12 10 0 0 61 22 30
2017 First official language - English 30 36 10 11 11 1 0 67 22 251
2017 First official language - French 25 47 14 11 3 0 0 72 14 36

Question 10. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 38 40 14 6 2 0 0 78 7 255
2018 First official language - French 37 36 10 10 7 0 0 73 17 30
2017 First official language - English 53 34 9 2 2 0 0 86 5 253
2017 First official language - French 61 31 3 3 3 0 0 92 6 36
2014 First official language - English 61 29 6 3 2 0 0 90 4 304
2014 First official language - French 61 23 6 6 3 3 0 86 9 36
2011 First official language - English 57 32 6 3 1 0 0 89 5 287
2011 First official language - French 56 29 5 2 2 5 0 90 5 41

Question 14. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 26 44 15 11 4 0 0 70 15 259
2018 First official language - French 29 47 7 10 7 0 0 76 17 30
2017 First official language - English 37 41 11 8 3 0 0 78 11 250
2017 First official language - French 36 50 8 3 3 0 0 86 6 36
2014 First official language - English 45 39 7 6 4 0 0 83 10 305
2014 First official language - French 44 39 6 6 3 3 0 86 9 36
2011 First official language - English 46 39 9 5 1 0 0 85 6 286
2011 First official language - French 51 39 2 5 2 0 0 90 7 41
2008 First official language - English 48 36 7 7 2 0 0 84 9 220
2008 First official language - French 50 47 3 0 0 0 0 97 0 32

Question 43. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 27 30 21 15 7 0 0 57 22 257
2018 First official language - French 34 36 13 10 3 3 0 72 14 30
2017 First official language - English 30 35 18 11 6 1 0 65 16 253
2017 First official language - French 39 33 14 11 3 0 0 72 14 36
2014 First official language - English 42 39 10 5 3 1 0 82 8 305
2014 First official language - French 49 28 11 8 3 0 0 77 11 36
2011 First official language - English 38 36 15 7 4 1 0 74 11 284
2011 First official language - French 49 34 7 2 7 0 0 83 10 41

Question 44. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 22 36 20 13 9 0 0 58 22 257
2018 First official language - French 27 36 20 13 0 3 0 65 14 30
2017 First official language - English 29 36 17 12 6 1 0 65 18 252
2017 First official language - French 33 39 14 11 3 0 0 72 14 36
2014 First official language - English 41 41 10 6 2 0 0 82 8 305
2014 First official language - French 41 42 6 8 3 0 0 83 11 36
2011 First official language - English 37 37 13 8 4 0 0 75 12 285
2011 First official language - French 37 49 5 5 5 0 0 85 10 41
2008 First official language - English 38 40 10 7 5 0 0 78 12 222
2008 First official language - French 56 41 3 0 0 0 0 97 0 32

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 26 22 23 14 12 4 0 50 26 257
2018 First official language - French 30 27 20 10 9 3 0 59 20 30
2017 First official language - English 34 24 14 14 9 5 1 61 24 252
2017 First official language - French 36 22 19 14 6 0 3 60 20 36
2014 First official language - English 42 30 12 6 6 4 1 75 12 305
2014 First official language - French 44 34 3 6 11 3 0 80 17 36
2011 First official language - English 37 27 12 11 7 5 1 68 19 285
2011 First official language - French 39 29 12 7 7 2 2 72 15 41
2008 First official language - English 31 28 17 11 9 4 0 62 21 221
2008 First official language - French 38 25 16 9 3 9 0 69 14 32
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 43 32 11 6 7 0 0 75 13 258
2018 First official language - French 34 39 10 3 3 10 0 81 8 30
2017 First official language - English 48 27 11 6 6 2 0 76 12 253
2017 First official language - French 25 50 11 8 3 3 0 77 11 36
2014 First official language - English 48 26 13 8 3 2 1 76 10 305
2014 First official language - French 39 39 6 6 3 3 4 85 9 36
2011 First official language - English 45 29 10 9 3 3 0 77 13 287
2011 First official language - French 41 24 10 10 5 5 5 73 16 41
2008 First official language - English 36 28 13 9 8 7 0 69 17 221
2008 First official language - French 47 34 9 3 0 3 3 87 3 32

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 40 32 8 13 6 0 0 72 19 256
2018 First official language - French 27 43 20 7 0 3 0 72 7 30
2017 First official language - English 43 32 9 9 5 1 0 76 14 253
2017 First official language - French 33 47 6 11 3 0 0 81 14 36
2014 First official language - English 39 41 6 9 3 1 1 81 13 305
2014 First official language - French 48 25 8 8 3 3 4 79 12 36
2011 First official language - English 42 35 10 6 5 2 0 79 11 287
2011 First official language - French 39 34 7 5 10 2 2 77 15 41
2008 First official language - English 32 40 10 9 8 1 0 72 18 222
2008 First official language - French 38 50 0 9 0 0 3 90 10 32

Question 26. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 43 31 11 8 7 0 0 74 15 255
2018 First official language - French 30 49 7 7 3 3 0 83 10 30
2017 First official language - English 52 23 11 4 9 0 1 76 13 253
2017 First official language - French 33 42 8 8 8 0 0 75 17 36
2014 First official language - English 49 31 8 7 5 0 1 81 11 305
2014 First official language - French 42 37 6 6 6 0 4 82 12 36

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 14 33 20 18 13 3 0 48 31 260
2018 First official language - French 3 43 10 24 13 7 0 49 40 30
2017 First official language - English 16 31 14 20 14 5 0 50 35 253
2017 First official language - French 17 19 25 25 6 8 0 39 33 36
2014 First official language - English 27 38 13 11 4 6 0 70 16 304
2014 First official language - French 13 65 8 6 3 6 0 82 9 36
2011 First official language - English 21 34 18 13 10 4 0 58 23 287
2011 First official language - French 27 39 12 10 10 2 0 68 20 41

Question 30. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 9 28 17 25 19 2 0 38 44 258
2018 First official language - French 3 43 10 27 17 0 0 46 44 30
2017 First official language - English 16 27 15 22 19 1 0 43 42 253
2017 First official language - French 8 33 22 22 11 3 0 43 34 36
2014 First official language - English 21 44 14 12 6 3 0 66 19 305
2014 First official language - French 21 56 6 8 6 3 0 80 14 36
2011 First official language - English 21 31 19 18 10 1 0 52 29 287
2011 First official language - French 24 46 12 5 10 2 0 73 15 41
2008 First official language - English 24 30 15 17 14 0 0 55 30 222
2008 First official language - French 34 38 16 13 0 0 0 72 13 32

Question 31. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 6 24 22 23 22 3 0 31 46 260
2018 First official language - French 0 29 17 34 10 10 0 32 49 30
2017 First official language - English 15 23 16 23 19 4 0 40 44 253
2017 First official language - French 3 23 34 23 9 9 0 28 34 35
2014 First official language - English 17 38 17 16 7 6 0 58 24 305
2014 First official language - French 10 46 17 12 6 9 0 62 19 35
2011 First official language - English 13 36 18 20 10 3 0 51 31 287
2011 First official language - French 12 44 20 10 10 2 2 59 21 41
2008 First official language - English 12 36 14 23 11 4 0 50 36 222
2008 First official language - French 13 55 16 13 0 3 0 70 13 31

Question 32. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 5 29 13 26 25 1 0 35 52 259
2018 First official language - French 0 33 30 20 13 3 0 34 35 30
2017 First official language - English 9 30 12 26 19 4 0 41 46 252
2017 First official language - French 14 28 25 25 8 0 0 42 33 36
2014 First official language - English 17 34 21 18 8 2 0 52 26 305
2014 First official language - French 22 39 17 14 6 3 0 62 20 36
2011 First official language - English 14 38 14 22 11 2 0 53 33 287
2011 First official language - French 12 51 15 15 5 2 0 65 20 41
2008 First official language - English 14 39 13 16 14 2 1 56 31 221
2008 First official language - French 25 53 13 9 0 0 0 78 9 32
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 23 36 15 15 11 0 0 58 26 260
2018 First official language - French 21 35 17 16 10 0 0 56 27 29
2017 First official language - English 25 38 12 16 9 0 0 63 25 252
2017 First official language - French 19 47 11 14 6 3 0 69 20 36
2014 First official language - English 26 46 12 10 6 0 0 72 16 305
2014 First official language - French 31 37 9 14 6 3 0 70 21 35
2011 First official language - English 26 44 12 13 5 0 0 70 18 286
2011 First official language - French 29 32 24 7 5 2 0 63 13 41

Question 7. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 20 40 14 14 11 0 0 61 25 260
2018 First official language - French 27 47 12 7 7 0 0 74 13 30
2017 First official language - English 23 46 10 15 6 0 0 69 21 252
2017 First official language - French 28 39 6 22 6 0 0 67 28 36

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 6 15 21 24 21 12 2 24 51 257
2018 First official language - French 0 10 20 22 13 24 10 15 54 30
2017 First official language - English 11 19 17 25 12 16 0 36 43 253
2017 First official language - French 11 25 11 17 14 22 0 46 39 36
2014 First official language - English 13 28 15 19 11 13 1 47 35 304
2014 First official language - French 11 22 20 17 11 14 5 41 35 36

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 34 33 13 12 8 0 0 67 21 258
2018 First official language - French 20 47 20 9 0 3 0 70 9 30
2017 First official language - English 36 33 11 11 8 1 0 70 19 253
2017 First official language - French 22 44 14 14 3 3 0 69 17 36
2014 First official language - English 33 39 11 10 5 1 1 74 15 305
2014 First official language - French 42 28 11 6 6 3 4 76 12 36
2011 First official language - English 37 40 12 6 4 1 0 77 11 287
2011 First official language - French 37 34 12 5 7 0 5 74 13 41
2008 First official language - English 25 42 11 10 10 2 1 69 20 221
2008 First official language - French 38 44 9 3 3 0 3 84 6 32

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 19 40 9 16 14 0 2 60 31 43
2014 First official language - English 28 46 4 17 0 2 3 78 18 53

Job fit and development

Question 1. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 23 49 10 14 3 0 0 73 17 259
2018 First official language - French 13 47 33 0 7 0 0 61 7 30
2017 First official language - English 31 37 12 13 7 0 0 68 20 252
2017 First official language - French 34 40 9 11 6 0 0 74 17 35
2014 First official language - English 31 43 10 11 5 1 0 74 16 305
2014 First official language - French 32 39 14 11 3 0 0 72 14 36
2011 First official language - English 39 40 10 7 5 0 0 79 11 287
2011 First official language - French 46 34 15 2 0 0 2 83 3 41
2008 First official language - English 27 42 14 12 5 0 0 68 18 222
2008 First official language - French 38 47 13 3 0 0 0 84 3 32

Question 2. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 38 39 12 7 4 0 0 77 12 258
2018 First official language - French 43 24 10 20 3 0 0 66 24 30
2017 First official language - English 42 37 6 11 4 0 0 79 14 253
2017 First official language - French 50 36 3 6 6 0 0 86 11 36
2014 First official language - English 46 38 6 7 4 0 0 84 11 305
2014 First official language - French 35 48 6 11 0 0 0 83 11 36
2011 First official language - English 50 36 7 4 2 0 0 87 6 286
2011 First official language - French 41 41 7 5 5 0 0 83 10 41
2008 First official language - English 42 37 7 10 3 0 0 80 14 222
2008 First official language - French 41 44 9 6 0 0 0 84 6 32

Question 3. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 45 41 5 6 3 0 0 85 9 257
2018 First official language - French 39 30 10 17 3 0 0 70 20 30
2017 First official language - English 52 32 5 6 4 0 0 85 10 253
2017 First official language - French 53 28 6 8 6 0 0 81 14 36
2014 First official language - English 48 35 5 7 5 0 0 83 12 305
2014 First official language - French 49 34 3 8 6 0 0 83 14 36
2011 First official language - English 53 34 6 4 3 0 0 87 7 287
2011 First official language - French 54 34 5 5 2 0 0 88 7 41
2008 First official language - English 48 39 6 5 2 0 0 86 7 222
2008 First official language - French 56 34 6 3 0 0 0 91 3 32

Question 37. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 12 34 21 18 14 0 0 46 33 260
2018 First official language - French 3 37 33 13 13 0 0 40 27 30
2017 First official language - English 21 37 18 14 9 2 0 58 23 253
2017 First official language - French 22 39 11 17 11 0 0 61 28 36
2014 First official language - English 31 36 12 13 7 2 0 68 20 305
2014 First official language - French 27 48 8 8 8 0 0 75 17 36
2011 First official language - English 34 36 13 11 4 1 1 72 16 287
2011 First official language - French 34 37 10 15 2 2 0 73 18 41
2008 First official language - English 28 41 10 14 6 1 0 70 20 221
2008 First official language - French 41 34 19 3 3 0 0 75 6 32

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 9 29 17 19 24 1 2 39 44 259
2018 First official language - French 7 20 16 20 30 3 3 29 54 30
2017 First official language - English 17 25 17 19 17 1 3 44 38 252
2017 First official language - French 17 28 6 17 25 3 6 48 45 36
2014 First official language - English 27 31 8 14 16 2 2 60 32 305
2014 First official language - French 20 31 17 8 14 6 4 56 25 36
2011 First official language - English 23 24 13 19 17 1 3 49 38 287
2011 First official language - French 27 20 12 12 17 0 12 53 33 41
2008 First official language - English 15 35 14 15 17 1 3 52 33 222
2008 First official language - French 28 41 6 9 6 3 6 76 17 32

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 23 38 19 13 7 0 0 61 21 260
2018 First official language - French 17 51 10 17 3 0 0 69 21 29
2017 First official language - English 28 44 8 14 6 0 0 73 20 253
2017 First official language - French 28 50 14 6 3 0 0 78 8 36
2014 First official language - English 27 47 9 12 5 0 0 74 17 305
2014 First official language - French 24 42 20 8 6 0 0 66 14 36
2011 First official language - English 35 42 8 10 5 0 0 77 15 287
2011 First official language - French 44 41 5 5 2 0 2 88 8 41

Question 12. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 28 36 16 13 7 0 0 64 20 258
2018 First official language - French 27 27 20 19 7 0 0 54 26 30
2017 First official language - English 33 39 9 15 4 0 0 72 19 253
2017 First official language - French 31 44 17 3 3 3 0 77 6 36
2014 First official language - English 34 41 10 10 5 0 0 75 14 305
2014 First official language - French 33 32 17 9 6 3 0 67 15 35

Question 13. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 22 36 24 10 8 0 0 58 18 258
2018 First official language - French 24 47 10 16 3 0 0 71 19 30
2017 First official language - English 29 42 9 12 8 1 0 71 20 253
2017 First official language - French 28 47 14 8 3 0 0 75 11 36
2014 First official language - English 36 42 11 7 4 0 0 78 11 305
2014 First official language - French 32 48 8 3 8 0 0 80 11 36
2011 First official language - English 42 40 9 7 1 0 0 82 8 286
2011 First official language - French 34 56 2 5 2 0 0 90 7 41

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 14 38 26 14 6 2 0 53 21 259
2018 First official language - French 3 44 20 26 0 7 0 51 28 30
2017 First official language - English 22 41 17 12 5 3 0 65 17 252
2017 First official language - French 17 53 22 6 3 0 0 69 8 36

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 43 37 8 8 4 0 0 80 12 260
2018 First official language - French 47 34 16 0 3 0 0 81 3 30
2017 First official language - English 47 31 5 10 8 0 0 78 17 252
2017 First official language - French 50 36 3 3 8 0 0 86 11 36
2014 First official language - English 43 40 7 8 2 0 0 82 10 305
2014 First official language - French 50 27 6 6 11 0 0 77 17 36
2011 First official language - English 42 40 9 7 2 0 0 82 9 286
2011 First official language - French 51 41 0 2 5 0 0 93 7 41

Question 15. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 25 38 20 8 8 0 0 63 17 260
2018 First official language - French 37 46 13 3 0 0 0 83 3 30
2017 First official language - English 31 34 20 9 6 0 0 65 15 253
2017 First official language - French 20 49 17 9 3 3 0 71 12 35
2014 First official language - English 17 40 27 11 5 0 0 57 16 305
2014 First official language - French 11 56 17 11 6 0 0 67 16 36
2011 First official language - English 20 37 28 10 6 0 0 56 16 287
2011 First official language - French 20 46 29 2 2 0 0 66 5 41
2008 First official language - English 19 35 28 11 6 0 0 54 17 222
2008 First official language - French 16 53 22 9 0 0 0 69 9 32

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2018 First official language - English 26 35 39 258
2018 First official language - French 36 37 27 30
2017 First official language - English 26 38 36 252
2017 First official language - French 19 44 36 36
2014 First official language - English 19 44 37 305
2014 First official language - French 20 55 25 36
2011 First official language - English 23 44 33 287
2011 First official language - French 22 46 32 41

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2018 First official language - English 22 22 22 22 2 8 68
2018 First official language - French 19 38 9 19 6 9 11
2017 First official language - English 21 15 21 28 8 7 64
2014 First official language - English 14 26 14 31 9999 15 58
2011 First official language - English 17 15 22 26 9999 20 65
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 38 42 8 9 3 0 0 80 12 260
2018 First official language - French 20 56 20 3 0 0 0 76 3 30
2017 First official language - English 35 40 10 8 6 1 0 76 14 252
2017 First official language - French 42 39 14 6 0 0 0 81 6 36
2014 First official language - English 49 35 8 5 3 0 0 84 7 305
2014 First official language - French 38 51 0 6 3 3 0 91 9 36
2011 First official language - English 51 35 9 2 2 0 0 87 4 286
2011 First official language - French 44 39 12 2 2 0 0 83 5 41
2008 First official language - English 50 35 5 6 3 0 0 85 10 220
2008 First official language - French 53 44 3 0 0 0 0 97 0 32

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 13 40 17 21 8 0 0 53 30 259
2018 First official language - French 7 49 10 24 7 3 0 58 31 30
2017 First official language - English 18 34 16 21 10 1 0 53 31 253
2017 First official language - French 14 28 28 19 11 0 0 42 31 36
2014 First official language - English 29 46 13 8 4 0 0 75 11 305
2014 First official language - French 30 48 11 6 3 3 0 80 9 36
2011 First official language - English 34 41 15 7 1 1 0 77 8 286
2011 First official language - French 34 44 17 2 0 2 0 80 3 41

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 17 30 37 12 3 0 0 15 48 259
2018 First official language - French 7 40 30 13 6 0 3 20 49 30
2017 First official language - English 18 28 30 15 8 1 1 23 47 253
2017 First official language - French 22 39 28 11 0 0 0 11 61 36
2014 First official language - English 6 18 39 22 12 1 1 36 24 305
2014 First official language - French 9 12 41 31 8 0 0 39 20 35
2011 First official language - English 10 29 34 17 7 1 2 25 40 286
2011 First official language - French 12 12 46 12 12 0 5 26 26 41
2008 First official language - English 12 21 33 23 9 0 1 32 34 222
2008 First official language - French 3 26 32 19 16 0 3 37 30 31

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 21 25 30 16 6 1 1 22 47 257
2018 First official language - French 20 20 13 37 2 3 3 42 43 30
2017 First official language - English 21 25 24 14 13 1 1 27 48 252
2017 First official language - French 17 33 22 28 0 0 0 28 50 36
2014 First official language - English 5 13 28 33 19 1 1 53 18 305
2014 First official language - French 6 14 12 43 17 6 3 65 22 35
2011 First official language - English 9 20 24 26 17 1 4 45 30 285
2011 First official language - French 5 29 22 17 22 2 2 41 36 41
2008 First official language - English 10 14 25 26 21 1 3 48 25 222
2008 First official language - French 3 10 29 29 23 3 3 55 14 31

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 27 29 26 14 3 0 0 18 56 258
2018 First official language - French 24 56 7 10 3 0 0 13 80 30
2017 First official language - English 27 25 29 12 5 1 2 17 54 251
2017 First official language - French 22 33 25 8 6 6 0 15 59 36
2014 First official language - English 17 21 36 17 6 1 2 24 39 304
2014 First official language - French 11 37 35 14 3 0 0 17 48 36
2011 First official language - English 20 22 34 13 10 1 1 23 43 286
2011 First official language - French 12 24 34 7 17 2 2 26 38 41
2008 First official language - English 11 14 37 22 13 1 2 36 26 222
2008 First official language - French 0 26 23 29 16 3 3 48 28 31

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 11 15 39 28 6 0 0 34 27 254
2018 First official language - French 10 22 34 27 7 0 0 34 33 30
2017 First official language - English 10 19 37 20 13 1 1 34 29 252
2017 First official language - French 11 31 44 11 3 0 0 14 42 36
2014 First official language - English 4 12 39 32 11 1 1 44 16 302
2014 First official language - French 6 34 23 32 5 0 0 37 40 35
2011 First official language - English 8 14 40 25 12 0 1 37 23 285
2011 First official language - French 8 23 30 20 15 0 5 37 32 40
2008 First official language - English 8 10 37 30 13 0 1 44 18 221
2008 First official language - French 6 16 42 16 16 0 3 33 23 31

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 24 26 28 17 4 1 1 21 51 257
2018 First official language - French 10 20 44 17 2 0 7 20 33 30
2017 First official language - English 23 24 25 14 12 1 2 27 48 252
2017 First official language - French 28 25 25 14 3 6 0 18 56 36
2014 First official language - English 9 25 32 21 9 3 1 31 35 305
2014 First official language - French 23 14 29 22 9 0 3 32 38 35
2011 First official language - English 13 28 28 17 10 1 2 28 43 286
2011 First official language - French 10 24 37 10 15 2 2 26 36 41
2008 First official language - English 9 22 34 18 12 1 3 32 33 222
2008 First official language - French 6 16 35 26 13 0 3 40 23 31

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 7 16 33 32 9 2 1 42 24 257
2018 First official language - French 10 10 37 30 9 3 0 41 21 30
2017 First official language - English 10 15 30 25 19 1 1 44 25 252
2017 First official language - French 8 17 28 31 11 6 0 44 26 36
2014 First official language - English 8 17 34 26 8 4 2 36 27 305
2014 First official language - French 17 17 25 23 9 0 9 35 37 35
2011 First official language - English 12 22 30 21 10 2 2 32 36 286
2011 First official language - French 7 27 34 15 10 2 5 26 37 41
2008 First official language - English 15 26 29 16 8 4 2 26 43 222
2008 First official language - French 16 31 34 9 3 3 3 13 50 32

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 22 26 35 13 2 1 0 15 50 257
2018 First official language - French 13 46 30 3 3 3 0 7 62 30
2017 First official language - English 17 25 33 13 10 1 0 24 43 252
2017 First official language - French 11 31 47 8 3 0 0 11 42 36
2014 First official language - English 16 26 34 16 5 1 1 22 43 305
2014 First official language - French 12 20 43 14 9 3 0 24 32 35

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 30 29 12 17 11 0 0 60 28 255
2018 First official language - French 21 35 13 21 10 0 0 56 31 29
2017 First official language - English 38 31 9 13 7 2 0 71 20 252
2017 First official language - French 31 53 6 3 8 0 0 83 11 36
2014 First official language - English 39 36 8 13 3 1 0 76 16 304
2014 First official language - French 35 42 8 6 6 3 0 80 12 36

Question 20. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 37 38 10 9 5 0 0 75 15 257
2018 First official language - French 27 39 13 13 7 0 0 66 20 30
2017 First official language - English 43 38 6 9 5 0 0 81 14 252
2017 First official language - French 33 47 11 6 3 0 0 81 8 36
2014 First official language - English 48 39 6 5 2 0 0 87 7 304
2014 First official language - French 44 45 8 0 3 0 0 89 3 36

Question 21. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 32 43 14 7 4 0 0 75 12 257
2018 First official language - French 13 63 13 3 7 0 0 76 10 30

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 39 36 14 5 4 2 0 77 9 257
2018 First official language - French 20 51 13 9 3 3 0 73 13 30
2017 First official language - English 40 38 11 5 4 2 0 80 9 251
2017 First official language - French 25 53 17 0 3 3 0 80 3 36
2014 First official language - English 46 34 11 4 1 4 0 84 5 304
2014 First official language - French 44 45 6 3 3 0 0 89 6 36

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 34 36 14 8 6 1 0 71 15 255
2018 First official language - French 27 46 13 7 3 3 0 76 10 30
2017 First official language - English 35 41 10 7 5 1 0 78 12 252
2017 First official language - French 31 50 14 3 3 0 0 81 6 36
2014 First official language - English 44 37 8 8 2 1 0 82 10 305
2014 First official language - French 36 50 8 0 6 0 0 86 6 36
2011 First official language - English 39 36 13 7 3 3 0 77 10 287
2011 First official language - French 39 34 22 5 0 0 0 73 5 41

Question 42. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 39 35 12 7 6 0 0 74 13 258
2018 First official language - French 39 40 10 7 3 0 0 80 10 30
2017 First official language - English 45 32 12 8 3 0 0 77 11 252
2017 First official language - French 33 53 6 8 0 0 0 86 8 36
2014 First official language - English 50 36 6 4 3 0 0 87 7 305
2014 First official language - French 44 48 0 3 6 0 0 92 8 36
2011 First official language - English 48 33 11 5 2 0 0 81 7 287
2011 First official language - French 56 32 5 7 0 0 0 88 7 41
2008 First official language - English 42 37 9 6 5 0 0 80 11 222
2008 First official language - French 59 41 0 0 0 0 0 100 0 32

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 14 32 19 16 15 4 1 48 32 257
2018 First official language - French 13 30 19 20 10 3 3 47 33 30
2017 First official language - English 23 32 16 15 7 5 2 59 24 252
2017 First official language - French 9 43 17 23 6 3 0 53 29 35
2014 First official language - English 29 35 12 10 6 5 3 69 18 304
2014 First official language - French 19 42 14 11 8 3 3 64 21 36

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 25 38 17 13 7 0 0 63 20 257
2018 First official language - French 13 40 12 17 7 10 0 60 26 30
2017 First official language - English 31 37 14 9 5 4 0 71 15 253
2017 First official language - French 22 36 22 11 6 3 0 60 17 36
2014 First official language - English 36 37 11 8 4 3 1 76 12 304
2014 First official language - French 35 28 14 17 0 6 0 67 18 36
2011 First official language - English 34 37 11 9 5 3 1 74 14 286
2011 First official language - French 34 34 17 7 2 2 2 72 10 41
2008 First official language - English 29 39 11 9 10 2 0 69 20 222
2008 First official language - French 31 38 16 13 0 3 0 71 13 32

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 18 36 21 16 9 0 0 53 25 257
2018 First official language - French 13 33 13 30 7 3 0 48 38 30

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 10 17 21 21 22 8 1 30 47 259
2018 First official language - French 3 24 20 20 10 12 10 35 39 30
2017 First official language - English 17 21 15 18 17 10 2 43 40 253
2017 First official language - French 11 14 17 31 19 6 3 27 55 36
2014 First official language - English 17 21 14 16 14 16 2 46 37 303
2014 First official language - French 8 20 23 8 11 20 10 40 28 36
2011 First official language - English 13 26 21 13 13 11 4 45 30 287
2011 First official language - French 20 10 22 5 17 17 10 40 30 41

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 15 85 260
2018 First official language - French 20 80 30

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 10 17 21 11 12 23 5 38 33 258
2018 First official language - French 7 10 28 14 7 27 7 26 32 29
2017 First official language - English 18 14 20 9 9 23 6 45 26 253
2017 First official language - French 11 14 22 8 6 39 0 41 23 36
2014 First official language - English 16 15 16 7 7 33 7 51 22 305
2014 First official language - French 5 25 23 6 6 25 11 47 18 36

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 22 34 17 13 8 6 1 60 22 260
2018 First official language - French 7 35 17 21 3 16 0 50 29 29
2017 First official language - English 33 30 16 9 6 6 1 67 17 253
2017 First official language - French 14 42 19 8 3 14 0 65 13 36
2014 First official language - English 33 33 14 7 4 8 1 73 12 305
2014 First official language - French 30 27 20 8 3 11 0 65 13 36
2011 First official language - English 41 32 13 8 2 4 0 76 11 287
2011 First official language - French 50 33 10 8 0 0 0 83 8 40

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 14 21 22 4 6 27 5 53 15 258
2018 First official language - French 7 17 24 10 0 39 3 41 18 30
2017 First official language - English 20 13 20 3 4 33 6 54 12 253
2017 First official language - French 11 11 22 6 6 42 3 40 20 36
2014 First official language - English 20 14 17 2 2 40 6 62 7 304
2014 First official language - French 11 11 20 3 3 42 11 46 12 36

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 27 34 21 6 5 7 0 66 11 257
2018 First official language - French 14 31 17 14 0 23 0 59 18 29
2017 First official language - English 36 31 17 4 3 8 2 74 8 253
2017 First official language - French 17 39 17 0 6 22 0 71 7 36
2014 First official language - English 36 31 16 2 1 14 0 78 4 304
2014 First official language - French 25 36 11 0 0 28 0 84 0 36
2011 First official language - English 49 30 11 3 1 7 0 85 4 287
2011 First official language - French 35 43 10 5 0 8 0 84 5 40
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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 49 27 11 5 7 0 0 77 12 258
2018 First official language - French 47 33 10 10 0 0 0 80 10 30
2017 First official language - English 56 21 8 5 7 2 0 79 12 253
2017 First official language - French 44 36 11 3 6 0 0 81 8 36

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 23 46 17 8 5 1 0 70 13 259
2018 First official language - French 24 29 20 10 13 3 0 55 24 30
2017 First official language - English 25 46 16 6 5 2 0 73 11 252
2017 First official language - French 11 56 14 8 3 8 0 73 12 36

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 12 34 23 18 13 0 0 46 30 260
2018 First official language - French 13 43 20 3 13 7 0 60 18 30
2017 First official language - English 15 32 21 21 10 2 0 48 31 252
2017 First official language - French 19 28 28 14 11 0 0 47 25 36

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 26 32 22 11 9 0 0 58 20 259
2018 First official language - French 34 35 14 3 14 0 0 69 17 29
2017 First official language - English 32 26 19 10 11 1 0 59 21 251
2017 First official language - French 56 22 8 11 3 0 0 78 14 36

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 12 28 31 18 10 0 0 40 28 258
2018 First official language - French 19 13 40 24 3 0 0 33 27 30
2017 First official language - English 10 33 25 16 14 0 0 44 31 253
2017 First official language - French 8 31 28 11 22 0 0 39 33 36

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 15 37 25 12 10 0 0 52 22 260
2018 First official language - French 13 26 34 20 3 0 3 41 24 30
2017 First official language - English 20 35 23 11 10 1 1 56 21 252
2017 First official language - French 8 31 25 19 17 0 0 39 36 36

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 12 28 22 20 18 0 0 40 38 260
2018 First official language - French 26 20 30 24 0 0 0 46 24 30
2017 First official language - English 16 22 24 18 20 1 0 38 38 252
2017 First official language - French 6 19 33 22 19 0 0 25 42 36

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 35 33 19 7 4 0 1 69 11 259
2018 First official language - French 46 27 20 7 0 0 0 73 7 30
2017 First official language - English 35 30 16 7 7 2 2 68 15 251
2017 First official language - French 22 44 25 3 6 0 0 67 8 36

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 23 32 23 12 10 0 0 56 21 260
2018 First official language - French 41 21 21 10 7 0 0 62 17 29
2017 First official language - English 23 33 19 15 10 0 0 56 24 252
2017 First official language - French 28 22 28 8 11 3 0 51 20 36

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 13 33 26 18 8 0 1 47 27 257
2018 First official language - French 17 30 29 13 7 0 3 49 21 30
2017 First official language - English 19 34 21 16 9 0 0 53 26 253
2017 First official language - French 14 31 36 19 0 0 0 44 19 36

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 7 31 30 17 14 1 0 38 31 257
2018 First official language - French 9 30 37 13 7 0 3 41 21 30
2017 First official language - English 13 25 25 19 17 1 0 38 36 253
2017 First official language - French 8 28 22 31 11 0 0 36 42 36

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 12 28 29 15 16 0 0 40 31 257
2018 First official language - French 19 24 24 27 7 0 0 43 34 30
2017 First official language - English 14 29 19 19 18 1 0 44 37 252
2017 First official language - French 11 25 33 19 11 0 0 36 31 36

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 24 32 25 12 7 0 0 55 19 256
2018 First official language - French 19 24 27 24 0 3 3 46 25 30
2017 First official language - English 28 29 21 12 7 1 1 59 19 252
2017 First official language - French 11 33 31 19 6 0 0 44 25 36

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 56 21 14 4 4 0 1 78 9 256
2018 First official language - French 55 28 7 0 0 0 10 92 0 29
2017 First official language - English 56 23 13 4 4 0 1 79 8 251
2017 First official language - French 64 25 3 6 0 0 3 91 6 36

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 74 13 7 3 1 0 3 89 4 256
2018 First official language - French 63 7 13 3 3 0 10 77 8 30

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 62 17 7 4 8 1 1 81 12 257
2018 First official language - French 56 20 13 0 3 3 3 82 4 30
2017 First official language - English 74 12 5 2 5 0 1 87 7 252
2017 First official language - French 53 22 8 11 0 3 3 79 12 36

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 43 37 10 4 5 0 0 80 9 259
2018 First official language - French 34 29 24 7 3 0 3 65 10 30
2017 First official language - English 54 32 7 5 2 0 0 86 7 251
2017 First official language - French 42 36 8 6 3 0 6 82 9 36

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 39 27 13 9 12 1 0 66 21 259
2018 First official language - French 46 17 17 13 3 0 3 65 17 30
2017 First official language - English 49 24 9 10 8 0 0 73 18 252
2017 First official language - French 42 28 11 11 3 0 6 74 15 36

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 51 13 4 2 1 0 29 90 4 255
2018 First official language - French 37 13 6 3 0 0 40 85 6 30
2017 First official language - English 53 14 5 2 1 0 24 89 5 252
2017 First official language - French 53 19 6 0 3 0 19 90 3 36

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 55 26 8 6 2 1 3 84 8 258
2018 First official language - French 43 17 17 13 3 0 7 64 18 30
2017 First official language - English 58 27 7 4 2 0 3 87 6 250
2017 First official language - French 54 20 17 0 3 0 6 79 3 35

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 62 20 5 5 7 0 1 83 12 259
2018 First official language - French 63 17 3 7 0 3 7 89 8 30
2017 First official language - English 60 22 8 4 4 0 1 83 8 252
2017 First official language - French 61 17 14 6 3 0 0 78 8 36

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 47 31 17 3 2 0 0 78 5 258
2018 First official language - French 33 24 34 3 3 3 0 58 7 30
2017 First official language - English 58 27 8 3 1 0 2 88 4 251
2017 First official language - French 37 23 20 11 9 0 0 60 20 35

Question 63. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 9 35 35 14 8 0 0 44 22 258
2018 First official language - French 3 53 30 7 7 0 0 56 13 30
2017 First official language - English 10 28 40 14 7 0 0 39 21 251
2017 First official language - French 8 28 39 19 3 3 0 37 23 36

Question 64. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 11 24 40 21 3 0 0 24 36 252
2018 First official language - French 0 20 43 20 13 3 0 35 21 30
2017 First official language - English 10 26 38 21 5 0 0 26 36 253
2017 First official language - French 0 25 47 22 6 0 0 28 25 36
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 25 40 17 8 6 4 0 26 74 258
2018 First official language - French 43 27 20 3 7 0 0 43 57 30
2017 First official language - English 24 32 30 5 5 5 0 25 75 253
2017 First official language - French 53 22 22 3 0 0 0 53 47 36

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay

Survey year Demographic
(%)
Total responses
2018 First official language - English 12 181
2018 First official language - French 12 17
2017 First official language - English 3 181
2017 First official language - French 0 16

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 First official language - English 21 181
2018 First official language - French 24 17
2017 First official language - English 12 181
2017 First official language - French 0 16

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 First official language - English 14 181
2018 First official language - French 18 17
2017 First official language - English 9 181
2017 First official language - French 0 16

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2018 First official language - English 35 181
2018 First official language - French 29 17
2017 First official language - English 41 181
2017 First official language - French 31 16

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2018 First official language - English 5 181
2018 First official language - French 6 17
2017 First official language - English 1 181
2017 First official language - French 0 16

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay

Survey year Demographic
(%)
Total responses
2018 First official language - English 49 181
2018 First official language - French 35 17

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other

Survey year Demographic
(%)
Total responses
2018 First official language - English 39 181
2018 First official language - French 59 17
2017 First official language - English 58 181
2017 First official language - French 75 16

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2018 First official language - English 19 45 11 12 3 9 167
2018 First official language - French 18 53 24 0 0 6 17
2017 First official language - English 32 45 11 4 2 6 176
2017 First official language - French 35 53 6 0 0 6 17

Question 70. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 51 49 175
2018 First official language - French 65 35 17

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 59 11 7 4 4 4 13 83 9 257
2018 First official language - French 76 10 0 0 3 0 10 96 4 30

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 27 27 13 15 13 1 6 57 29 181
2018 First official language - French 24 47 12 6 6 0 6 75 13 17
2017 First official language - English 32 25 12 13 6 3 10 65 22 183
2017 First official language - French 12 59 6 6 12 0 6 75 19 17

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 7 12 15 7 14 2 44 34 39 181
2018 First official language - French 18 12 0 6 0 6 59 83 17 17
2017 First official language - English 9 8 11 4 8 9 51 42 29 183
2017 First official language - French 12 6 12 6 6 12 47 43 29 17
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