2018 Public Service Employee Survey Results by Theme for National Energy Board by Question 81. In total, how many years have you been working in your current department or agency?

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

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Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 26 39 17 14 5 0 0 65 18 59
2018 3 to 10 years in current department or agency 26 36 13 19 6 0 0 62 25 155
2018 11 to 20 years in current department or agency 20 51 16 12 2 0 0 71 14 51
2018 More than 20 years in current department or agency 47 41 6 6 0 0 0 88 6 17
2017 Less than 3 years in current department or agency 39 39 9 8 5 0 0 78 12 54
2017 3 to 10 years in current department or agency 30 46 8 12 4 0 0 76 16 153
2017 11 to 20 years in current department or agency 31 42 12 8 7 0 0 73 15 59
2017 More than 20 years in current department or agency 41 53 0 0 6 0 0 94 6 17
2014 Less than 3 years in current department or agency 38 42 11 5 3 0 0 81 8 112
2014 3 to 10 years in current department or agency 43 33 8 8 7 0 0 77 15 154
2014 11 to 20 years in current department or agency 31 60 4 4 2 0 0 90 6 52
2014 More than 20 years in current department or agency 43 46 6 6 0 0 0 89 6 18

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 24 36 15 17 8 0 0 60 25 59
2018 3 to 10 years in current department or agency 25 36 13 17 10 0 0 60 27 155
2018 11 to 20 years in current department or agency 18 39 20 18 6 0 0 57 24 51
2018 More than 20 years in current department or agency 35 24 24 18 0 0 0 59 18 17
2017 Less than 3 years in current department or agency 55 30 6 5 5 0 0 84 9 53
2017 3 to 10 years in current department or agency 19 43 15 14 8 1 0 63 22 153
2017 11 to 20 years in current department or agency 31 31 5 15 15 3 0 63 32 59
2017 More than 20 years in current department or agency 29 41 12 0 18 0 0 71 18 17

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 40 34 19 7 0 0 0 74 7 58
2018 3 to 10 years in current department or agency 36 40 13 8 4 0 0 76 12 152
2018 11 to 20 years in current department or agency 37 47 12 2 2 0 0 84 4 51
2018 More than 20 years in current department or agency 53 41 6 0 0 0 0 94 0 17
2017 Less than 3 years in current department or agency 65 26 5 0 5 0 0 91 5 54
2017 3 to 10 years in current department or agency 46 40 10 3 1 0 0 86 4 154
2017 11 to 20 years in current department or agency 53 32 7 3 5 0 0 85 8 59
2017 More than 20 years in current department or agency 82 12 6 0 0 0 0 94 0 17
2014 Less than 3 years in current department or agency 63 29 5 2 1 0 0 92 3 112
2014 3 to 10 years in current department or agency 61 23 8 5 2 1 0 85 7 154
2014 11 to 20 years in current department or agency 55 41 2 0 2 0 0 96 2 51
2014 More than 20 years in current department or agency 77 23 0 0 0 0 0 100 0 18

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 29 42 16 12 1 0 0 71 13 58
2018 3 to 10 years in current department or agency 27 39 16 12 6 0 0 66 18 156
2018 11 to 20 years in current department or agency 18 59 12 8 4 0 0 76 12 51
2018 More than 20 years in current department or agency 35 53 6 6 0 0 0 88 6 17
2017 Less than 3 years in current department or agency 51 35 9 2 3 0 0 86 5 53
2017 3 to 10 years in current department or agency 30 46 11 9 3 1 0 77 12 152
2017 11 to 20 years in current department or agency 37 37 12 10 3 0 0 75 14 59
2017 More than 20 years in current department or agency 47 41 6 6 0 0 0 88 6 17
2014 Less than 3 years in current department or agency 45 41 5 5 4 0 0 86 9 112
2014 3 to 10 years in current department or agency 45 34 8 8 5 1 0 79 13 154
2014 11 to 20 years in current department or agency 44 46 6 0 4 0 0 90 4 52
2014 More than 20 years in current department or agency 49 34 17 0 0 0 0 83 0 18

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 33 32 16 9 10 0 0 64 19 56
2018 3 to 10 years in current department or agency 26 32 19 16 6 1 0 59 22 156
2018 11 to 20 years in current department or agency 22 29 27 16 6 0 0 51 22 51
2018 More than 20 years in current department or agency 35 29 35 0 0 0 0 65 0 17
2017 Less than 3 years in current department or agency 58 28 6 6 2 0 0 86 8 54
2017 3 to 10 years in current department or agency 22 40 20 10 7 0 0 62 18 154
2017 11 to 20 years in current department or agency 24 32 24 14 5 2 0 57 19 59
2017 More than 20 years in current department or agency 35 29 24 6 0 6 0 69 6 17
2014 Less than 3 years in current department or agency 48 41 8 2 2 0 0 88 4 112
2014 3 to 10 years in current department or agency 43 32 11 10 2 1 1 76 12 154
2014 11 to 20 years in current department or agency 38 48 4 2 8 0 0 87 10 52
2014 More than 20 years in current department or agency 39 44 17 0 0 0 0 83 0 18

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 28 44 11 9 8 0 0 72 17 57
2018 3 to 10 years in current department or agency 20 37 22 12 9 1 0 57 21 156
2018 11 to 20 years in current department or agency 20 26 28 20 6 0 0 46 26 50
2018 More than 20 years in current department or agency 29 41 24 6 0 0 0 71 6 17
2017 Less than 3 years in current department or agency 58 25 8 8 2 0 0 83 9 53
2017 3 to 10 years in current department or agency 18 45 21 9 6 0 0 63 16 154
2017 11 to 20 years in current department or agency 27 25 17 22 7 2 0 53 29 59
2017 More than 20 years in current department or agency 35 41 12 6 0 6 0 81 6 17
2014 Less than 3 years in current department or agency 44 43 9 3 2 0 0 87 5 112
2014 3 to 10 years in current department or agency 41 36 10 10 3 0 1 77 13 154
2014 11 to 20 years in current department or agency 38 50 4 4 4 0 0 88 8 52
2014 More than 20 years in current department or agency 39 44 17 0 0 0 0 83 0 18

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 30 20 21 9 15 5 0 53 25 57
2018 3 to 10 years in current department or agency 22 22 23 17 12 4 0 46 30 156
2018 11 to 20 years in current department or agency 27 20 25 14 10 4 0 49 24 51
2018 More than 20 years in current department or agency 31 44 25 0 0 0 0 75 0 16
2017 Less than 3 years in current department or agency 51 15 9 14 5 5 2 70 20 54
2017 3 to 10 years in current department or agency 25 27 17 14 10 5 1 56 26 153
2017 11 to 20 years in current department or agency 36 22 17 14 7 3 2 61 21 59
2017 More than 20 years in current department or agency 41 35 6 12 0 0 6 81 13 17
2014 Less than 3 years in current department or agency 37 34 13 7 5 4 1 74 12 112
2014 3 to 10 years in current department or agency 43 25 10 7 8 5 1 73 16 154
2014 11 to 20 years in current department or agency 48 33 12 2 4 0 2 82 6 52
2014 More than 20 years in current department or agency 44 39 17 0 0 0 0 83 0 18
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 51 29 3 5 10 0 1 81 16 58
2018 3 to 10 years in current department or agency 43 31 14 5 5 3 0 76 10 155
2018 11 to 20 years in current department or agency 37 33 10 12 8 0 0 71 20 51
2018 More than 20 years in current department or agency 29 47 12 0 12 0 0 76 12 17
2017 Less than 3 years in current department or agency 65 17 9 3 2 3 2 85 5 54
2017 3 to 10 years in current department or agency 37 34 12 7 6 3 0 73 14 154
2017 11 to 20 years in current department or agency 42 34 12 3 8 0 0 76 12 59
2017 More than 20 years in current department or agency 53 24 6 18 0 0 0 76 18 17
2014 Less than 3 years in current department or agency 48 24 15 7 1 3 2 75 8 112
2014 3 to 10 years in current department or agency 45 28 11 8 4 2 2 76 13 154
2014 11 to 20 years in current department or agency 46 35 12 6 2 0 0 81 8 52
2014 More than 20 years in current department or agency 61 21 6 6 6 0 0 83 11 18

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 44 31 4 9 9 2 1 78 18 57
2018 3 to 10 years in current department or agency 42 29 11 14 5 1 0 71 18 154
2018 11 to 20 years in current department or agency 27 39 16 16 2 0 0 67 18 51
2018 More than 20 years in current department or agency 29 53 0 6 12 0 0 82 18 17
2017 Less than 3 years in current department or agency 54 22 13 8 0 2 2 78 8 54
2017 3 to 10 years in current department or agency 36 38 8 13 5 1 0 74 18 154
2017 11 to 20 years in current department or agency 41 41 7 5 7 0 0 81 12 59
2017 More than 20 years in current department or agency 59 29 6 6 0 0 0 88 6 17
2014 Less than 3 years in current department or agency 43 30 8 14 2 2 1 76 16 112
2014 3 to 10 years in current department or agency 39 41 7 7 5 1 2 81 12 154
2014 11 to 20 years in current department or agency 37 52 2 8 2 0 0 88 10 52
2014 More than 20 years in current department or agency 49 40 0 11 0 0 0 89 11 18

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 45 31 3 10 9 0 1 77 19 58
2018 3 to 10 years in current department or agency 43 31 14 5 6 1 0 75 11 153
2018 11 to 20 years in current department or agency 36 36 8 12 8 0 0 72 20 50
2018 More than 20 years in current department or agency 41 41 6 0 12 0 0 82 12 17
2017 Less than 3 years in current department or agency 66 20 8 0 5 0 2 87 5 54
2017 3 to 10 years in current department or agency 44 28 12 5 10 0 1 73 15 154
2017 11 to 20 years in current department or agency 47 25 8 8 10 0 0 73 19 59
2017 More than 20 years in current department or agency 53 29 18 0 0 0 0 82 0 17
2014 Less than 3 years in current department or agency 48 32 9 5 4 1 1 82 9 112
2014 3 to 10 years in current department or agency 47 29 9 7 5 0 2 78 13 154
2014 11 to 20 years in current department or agency 48 37 4 6 6 0 0 85 12 52
2014 More than 20 years in current department or agency 61 21 0 11 6 0 0 83 17 18

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 24 27 14 19 10 7 0 55 31 59
2018 3 to 10 years in current department or agency 10 37 21 17 13 3 0 48 31 156
2018 11 to 20 years in current department or agency 8 31 20 22 20 0 0 39 41 51
2018 More than 20 years in current department or agency 12 41 29 12 6 0 0 53 18 17
2017 Less than 3 years in current department or agency 42 27 11 12 0 8 0 75 13 54
2017 3 to 10 years in current department or agency 9 29 19 23 14 6 0 41 39 154
2017 11 to 20 years in current department or agency 7 32 15 24 20 2 0 40 45 59
2017 More than 20 years in current department or agency 18 35 12 18 12 6 0 56 31 17
2014 Less than 3 years in current department or agency 37 43 5 5 2 7 0 87 8 111
2014 3 to 10 years in current department or agency 23 38 16 11 6 6 1 65 18 154
2014 11 to 20 years in current department or agency 13 44 19 15 6 2 0 59 22 52
2014 More than 20 years in current department or agency 17 50 4 23 0 6 0 71 24 18

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 24 22 14 21 15 5 0 48 37 59
2018 3 to 10 years in current department or agency 4 31 20 23 22 1 0 35 45 154
2018 11 to 20 years in current department or agency 6 27 14 35 18 0 0 33 53 51
2018 More than 20 years in current department or agency 0 53 12 29 6 0 0 53 35 17
2017 Less than 3 years in current department or agency 37 38 9 12 3 0 0 75 15 54
2017 3 to 10 years in current department or agency 7 22 21 26 22 1 0 30 49 154
2017 11 to 20 years in current department or agency 8 27 10 29 24 2 0 36 53 59
2017 More than 20 years in current department or agency 18 41 18 12 12 0 0 59 24 17
2014 Less than 3 years in current department or agency 29 50 8 6 3 4 0 82 10 112
2014 3 to 10 years in current department or agency 18 44 14 12 9 2 1 64 22 154
2014 11 to 20 years in current department or agency 15 38 21 17 8 0 0 54 25 52
2014 More than 20 years in current department or agency 17 39 16 29 0 0 0 56 29 18

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 15 23 22 21 14 5 0 41 36 59
2018 3 to 10 years in current department or agency 2 22 23 25 24 4 0 25 51 156
2018 11 to 20 years in current department or agency 6 22 18 29 24 2 0 28 54 51
2018 More than 20 years in current department or agency 0 47 29 18 6 0 0 47 24 17
2017 Less than 3 years in current department or agency 41 25 8 16 3 8 0 71 20 53
2017 3 to 10 years in current department or agency 6 21 21 27 21 4 0 28 50 154
2017 11 to 20 years in current department or agency 3 20 20 25 25 5 0 25 54 59
2017 More than 20 years in current department or agency 12 41 18 18 12 0 0 53 29 17
2014 Less than 3 years in current department or agency 25 37 14 13 3 8 0 67 17 111
2014 3 to 10 years in current department or agency 15 39 18 15 10 5 0 56 26 154
2014 11 to 20 years in current department or agency 8 42 21 15 8 6 0 53 24 52
2014 More than 20 years in current department or agency 17 39 16 29 0 0 0 56 29 18

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 12 29 13 26 17 3 0 42 44 59
2018 3 to 10 years in current department or agency 3 30 16 23 28 1 0 33 51 155
2018 11 to 20 years in current department or agency 2 27 8 39 24 0 0 29 63 51
2018 More than 20 years in current department or agency 6 35 24 24 12 0 0 41 35 17
2017 Less than 3 years in current department or agency 31 41 8 12 3 5 0 76 16 54
2017 3 to 10 years in current department or agency 2 25 20 27 22 5 0 28 51 153
2017 11 to 20 years in current department or agency 3 25 7 39 24 2 0 29 64 59
2017 More than 20 years in current department or agency 18 53 6 18 6 0 0 71 24 17
2014 Less than 3 years in current department or agency 23 38 18 14 4 3 0 63 19 112
2014 3 to 10 years in current department or agency 16 34 22 16 10 2 0 52 26 154
2014 11 to 20 years in current department or agency 12 29 25 23 10 2 0 41 33 52
2014 More than 20 years in current department or agency 11 33 16 40 0 0 0 44 40 18
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 22 34 21 15 8 0 0 57 23 59
2018 3 to 10 years in current department or agency 22 38 12 17 12 0 0 60 28 155
2018 11 to 20 years in current department or agency 16 41 16 16 12 0 0 57 27 51
2018 More than 20 years in current department or agency 47 12 18 12 12 0 0 59 24 17
2017 Less than 3 years in current department or agency 45 39 6 6 3 0 0 85 9 54
2017 3 to 10 years in current department or agency 14 44 14 21 5 1 0 59 26 153
2017 11 to 20 years in current department or agency 25 29 12 14 20 0 0 54 34 59
2017 More than 20 years in current department or agency 29 41 12 12 6 0 0 71 18 17
2014 Less than 3 years in current department or agency 30 42 15 9 3 1 0 73 12 111
2014 3 to 10 years in current department or agency 26 44 10 12 8 0 0 70 20 154
2014 11 to 20 years in current department or agency 23 58 4 10 6 0 0 81 15 52
2014 More than 20 years in current department or agency 33 33 23 0 11 0 0 66 11 18

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 18 39 10 19 14 0 0 58 33 59
2018 3 to 10 years in current department or agency 23 40 15 10 10 1 0 64 21 156
2018 11 to 20 years in current department or agency 12 49 10 20 10 0 0 61 29 51
2018 More than 20 years in current department or agency 35 47 12 6 0 0 0 82 6 17
2017 Less than 3 years in current department or agency 36 47 5 8 5 0 0 83 12 54
2017 3 to 10 years in current department or agency 19 45 12 20 4 0 0 64 24 153
2017 11 to 20 years in current department or agency 17 41 10 20 10 2 0 59 31 59
2017 More than 20 years in current department or agency 35 41 12 6 6 0 0 76 12 17

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 9 14 17 17 24 19 0 28 50 58
2018 3 to 10 years in current department or agency 4 17 21 22 20 13 3 25 50 154
2018 11 to 20 years in current department or agency 6 8 24 37 22 4 0 14 61 51
2018 More than 20 years in current department or agency 0 24 41 12 12 6 6 27 27 17
2017 Less than 3 years in current department or agency 30 9 12 14 3 32 0 57 25 54
2017 3 to 10 years in current department or agency 6 21 19 25 14 14 1 32 45 154
2017 11 to 20 years in current department or agency 3 25 14 32 17 7 2 31 54 59
2017 More than 20 years in current department or agency 12 29 12 24 6 18 0 50 36 17
2014 Less than 3 years in current department or agency 15 29 16 11 7 22 0 57 23 112
2014 3 to 10 years in current department or agency 13 21 16 24 14 9 2 39 43 153
2014 11 to 20 years in current department or agency 10 33 13 25 10 8 2 47 38 52
2014 More than 20 years in current department or agency 17 39 11 11 11 10 0 62 25 18

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 35 33 9 8 14 0 1 69 22 58
2018 3 to 10 years in current department or agency 36 32 14 13 5 1 0 68 18 155
2018 11 to 20 years in current department or agency 24 37 20 14 6 0 0 61 20 51
2018 More than 20 years in current department or agency 24 53 6 6 12 0 0 76 18 17
2017 Less than 3 years in current department or agency 45 36 3 9 3 2 2 84 13 54
2017 3 to 10 years in current department or agency 31 34 13 12 10 1 0 65 22 154
2017 11 to 20 years in current department or agency 32 34 12 15 5 2 0 67 21 59
2017 More than 20 years in current department or agency 41 29 29 0 0 0 0 71 0 17
2014 Less than 3 years in current department or agency 36 30 16 10 3 3 1 69 14 112
2014 3 to 10 years in current department or agency 31 41 8 10 6 1 2 74 17 154
2014 11 to 20 years in current department or agency 33 46 10 8 4 0 0 79 12 52
2014 More than 20 years in current department or agency 39 39 6 11 6 0 0 77 17 18

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 36 36 9 0 9 0 9 80 10 11
2018 3 to 10 years in current department or agency 18 41 14 14 14 0 0 59 27 22
2017 3 to 10 years in current department or agency 14 43 10 19 14 0 0 57 33 21
2017 11 to 20 years in current department or agency 13 47 7 13 13 0 7 64 29 15
2014 Less than 3 years in current department or agency 50 35 9 0 0 0 7 91 0 12
2014 3 to 10 years in current department or agency 24 47 7 23 0 0 0 71 23 30
2014 11 to 20 years in current department or agency 36 45 0 9 0 9 0 90 10 11

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 26 36 14 19 5 0 0 62 24 59
2018 3 to 10 years in current department or agency 21 54 11 11 3 0 1 75 14 156
2018 11 to 20 years in current department or agency 20 50 16 8 6 0 0 70 14 50
2018 More than 20 years in current department or agency 35 35 6 24 0 0 0 71 24 17
2017 Less than 3 years in current department or agency 44 32 13 6 5 0 0 76 11 54
2017 3 to 10 years in current department or agency 27 37 13 15 8 0 0 64 23 153
2017 11 to 20 years in current department or agency 28 45 5 14 9 0 0 72 22 58
2017 More than 20 years in current department or agency 41 29 18 12 0 0 0 71 12 17
2014 Less than 3 years in current department or agency 31 43 9 11 5 1 0 75 16 112
2014 3 to 10 years in current department or agency 32 41 10 12 4 1 0 73 16 154
2014 11 to 20 years in current department or agency 29 48 10 8 6 0 0 77 13 52
2014 More than 20 years in current department or agency 39 23 27 6 6 0 0 61 11 18

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 35 42 9 10 3 0 0 78 14 59
2018 3 to 10 years in current department or agency 39 34 11 10 6 0 0 73 16 155
2018 11 to 20 years in current department or agency 38 42 14 4 2 0 0 80 6 50
2018 More than 20 years in current department or agency 41 47 6 6 0 0 0 88 6 17
2017 Less than 3 years in current department or agency 50 33 3 8 6 0 0 83 14 54
2017 3 to 10 years in current department or agency 43 34 6 13 3 1 0 77 16 154
2017 11 to 20 years in current department or agency 37 44 7 7 5 0 0 81 12 59
2017 More than 20 years in current department or agency 47 47 0 6 0 0 0 94 6 17
2014 Less than 3 years in current department or agency 48 38 4 7 4 0 0 85 11 112
2014 3 to 10 years in current department or agency 45 34 8 10 3 0 0 79 13 154
2014 11 to 20 years in current department or agency 40 48 6 4 2 0 0 88 6 52
2014 More than 20 years in current department or agency 54 40 0 0 6 0 0 94 6 18

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 49 38 3 9 2 0 0 86 10 59
2018 3 to 10 years in current department or agency 39 46 5 8 3 0 0 84 11 154
2018 11 to 20 years in current department or agency 49 29 10 6 6 0 0 78 12 51
2018 More than 20 years in current department or agency 69 25 0 6 0 0 0 94 6 16
2017 Less than 3 years in current department or agency 63 28 0 2 8 0 0 91 9 54
2017 3 to 10 years in current department or agency 51 29 9 8 3 1 0 80 11 154
2017 11 to 20 years in current department or agency 41 44 3 5 7 0 0 85 12 59
2017 More than 20 years in current department or agency 71 24 0 6 0 0 0 94 6 17
2014 Less than 3 years in current department or agency 53 31 5 6 5 1 0 84 11 112
2014 3 to 10 years in current department or agency 46 34 7 8 5 0 0 80 14 154
2014 11 to 20 years in current department or agency 46 44 0 6 4 0 0 90 10 52
2014 More than 20 years in current department or agency 49 40 6 0 6 0 0 89 6 18

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 14 34 25 15 11 0 0 48 27 59
2018 3 to 10 years in current department or agency 12 34 21 16 16 1 0 47 32 156
2018 11 to 20 years in current department or agency 2 33 24 29 10 0 2 36 40 51
2018 More than 20 years in current department or agency 18 35 24 12 12 0 0 53 24 17
2017 Less than 3 years in current department or agency 30 39 12 9 6 3 0 71 16 54
2017 3 to 10 years in current department or agency 16 38 18 17 11 1 0 54 28 154
2017 11 to 20 years in current department or agency 22 27 17 24 8 2 0 50 33 59
2017 More than 20 years in current department or agency 29 47 24 0 0 0 0 76 0 17
2014 Less than 3 years in current department or agency 39 37 9 7 5 4 0 78 12 112
2014 3 to 10 years in current department or agency 28 35 12 18 8 1 0 63 25 154
2014 11 to 20 years in current department or agency 27 37 13 12 10 2 0 65 22 52
2014 More than 20 years in current department or agency 21 50 17 6 6 0 0 71 11 18

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 9 26 19 17 24 3 1 37 44 58
2018 3 to 10 years in current department or agency 8 27 16 22 25 1 2 36 48 156
2018 11 to 20 years in current department or agency 6 35 12 20 22 2 4 44 44 51
2018 More than 20 years in current department or agency 12 29 24 18 18 0 0 41 35 17
2017 Less than 3 years in current department or agency 28 33 6 12 14 6 0 66 28 54
2017 3 to 10 years in current department or agency 13 23 20 23 18 0 3 37 42 153
2017 11 to 20 years in current department or agency 14 31 19 17 19 0 2 45 36 59
2017 More than 20 years in current department or agency 24 18 0 24 18 0 18 50 50 17
2014 Less than 3 years in current department or agency 36 32 5 10 10 3 3 73 21 112
2014 3 to 10 years in current department or agency 24 29 8 15 19 1 3 56 35 154
2014 11 to 20 years in current department or agency 15 37 13 15 17 2 0 53 33 52
2014 More than 20 years in current department or agency 17 23 14 17 23 0 6 42 42 18

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 29 34 21 9 9 0 0 62 17 59
2018 3 to 10 years in current department or agency 19 43 17 16 4 0 0 63 21 156
2018 11 to 20 years in current department or agency 20 36 18 14 12 0 0 56 26 50
2018 More than 20 years in current department or agency 41 29 12 6 12 0 0 71 18 17
2017 Less than 3 years in current department or agency 45 35 5 9 5 2 0 81 14 54
2017 3 to 10 years in current department or agency 19 52 9 15 5 0 0 71 20 154
2017 11 to 20 years in current department or agency 32 32 10 15 10 0 0 64 25 59
2017 More than 20 years in current department or agency 35 53 0 12 0 0 0 88 12 17
2014 Less than 3 years in current department or agency 29 44 12 11 4 1 0 74 14 112
2014 3 to 10 years in current department or agency 23 47 8 15 6 0 0 70 21 154
2014 11 to 20 years in current department or agency 27 52 12 6 4 0 0 79 10 52
2014 More than 20 years in current department or agency 49 34 6 0 11 0 0 83 11 18

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 36 33 15 10 6 0 0 69 16 59
2018 3 to 10 years in current department or agency 25 34 18 16 7 0 0 59 23 155
2018 11 to 20 years in current department or agency 26 42 14 10 8 0 0 68 18 50
2018 More than 20 years in current department or agency 35 41 12 6 6 0 0 76 12 17
2017 Less than 3 years in current department or agency 48 33 11 8 0 0 0 82 8 54
2017 3 to 10 years in current department or agency 24 43 12 16 5 1 0 67 20 154
2017 11 to 20 years in current department or agency 36 37 7 14 7 0 0 73 20 59
2017 More than 20 years in current department or agency 41 35 6 18 0 0 0 76 18 17
2014 Less than 3 years in current department or agency 35 42 13 8 2 1 0 77 10 111
2014 3 to 10 years in current department or agency 33 37 10 12 7 1 0 71 20 154
2014 11 to 20 years in current department or agency 31 46 13 6 4 0 0 77 10 52
2014 More than 20 years in current department or agency 43 40 6 11 0 0 0 83 11 18

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 30 28 21 10 10 0 0 59 20 57
2018 3 to 10 years in current department or agency 21 39 22 12 7 0 0 60 19 156
2018 11 to 20 years in current department or agency 18 45 22 10 6 0 0 63 16 51
2018 More than 20 years in current department or agency 29 35 24 6 6 0 0 65 12 17
2017 Less than 3 years in current department or agency 47 39 5 3 5 2 0 87 8 54
2017 3 to 10 years in current department or agency 20 45 12 14 8 1 0 65 22 154
2017 11 to 20 years in current department or agency 25 39 12 15 8 0 0 64 24 59
2017 More than 20 years in current department or agency 41 41 6 12 0 0 0 82 12 17
2014 Less than 3 years in current department or agency 38 43 10 7 1 1 0 82 8 112
2014 3 to 10 years in current department or agency 33 41 11 8 7 0 0 74 15 154
2014 11 to 20 years in current department or agency 35 46 13 2 4 0 0 81 6 52
2014 More than 20 years in current department or agency 50 39 0 0 11 0 0 89 11 18

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 23 28 26 12 6 5 0 53 19 58
2018 3 to 10 years in current department or agency 11 39 25 17 5 3 0 51 23 156
2018 11 to 20 years in current department or agency 8 35 31 18 6 0 2 44 24 51
2018 More than 20 years in current department or agency 12 65 12 12 0 0 0 76 12 17
2017 Less than 3 years in current department or agency 41 38 8 6 3 3 0 83 10 54
2017 3 to 10 years in current department or agency 11 46 22 11 5 4 0 60 17 153
2017 11 to 20 years in current department or agency 19 41 19 15 5 2 0 60 21 59
2017 More than 20 years in current department or agency 41 35 12 12 0 0 0 76 12 17

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 48 33 9 7 3 0 0 81 10 59
2018 3 to 10 years in current department or agency 45 36 8 6 4 0 0 81 11 156
2018 11 to 20 years in current department or agency 29 49 10 8 4 0 0 78 12 51
2018 More than 20 years in current department or agency 65 12 12 12 0 0 0 76 12 17
2017 Less than 3 years in current department or agency 69 26 2 0 3 0 0 95 3 54
2017 3 to 10 years in current department or agency 41 33 6 10 10 0 0 74 20 153
2017 11 to 20 years in current department or agency 42 34 5 14 5 0 0 76 19 59
2017 More than 20 years in current department or agency 41 35 6 12 6 0 0 76 18 17
2014 Less than 3 years in current department or agency 50 38 9 4 0 0 0 88 4 112
2014 3 to 10 years in current department or agency 40 35 8 11 6 0 0 75 17 154
2014 11 to 20 years in current department or agency 38 44 6 10 2 0 0 83 12 52
2014 More than 20 years in current department or agency 54 40 0 0 6 0 0 94 6 18

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 41 31 10 9 9 0 0 73 17 59
2018 3 to 10 years in current department or agency 21 39 24 8 9 0 0 60 17 156
2018 11 to 20 years in current department or agency 25 43 22 6 4 0 0 69 10 51
2018 More than 20 years in current department or agency 41 47 6 6 0 0 0 88 6 17
2017 Less than 3 years in current department or agency 51 29 17 2 2 0 0 80 3 54
2017 3 to 10 years in current department or agency 20 38 22 12 6 1 1 59 18 154
2017 11 to 20 years in current department or agency 23 44 19 11 4 0 0 67 14 57
2017 More than 20 years in current department or agency 41 18 18 6 18 0 0 59 24 17
2014 Less than 3 years in current department or agency 21 45 24 9 2 0 0 65 11 112
2014 3 to 10 years in current department or agency 14 39 29 12 6 1 0 53 18 154
2014 11 to 20 years in current department or agency 15 40 25 10 10 0 0 56 19 52
2014 More than 20 years in current department or agency 16 39 29 11 6 0 0 54 17 18

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Less than 3 years in current department or agency 39 28 33 58
2018 3 to 10 years in current department or agency 22 38 39 155
2018 11 to 20 years in current department or agency 29 25 45 51
2018 More than 20 years in current department or agency 29 47 24 17
2017 Less than 3 years in current department or agency 23 36 41 54
2017 3 to 10 years in current department or agency 26 38 36 153
2017 11 to 20 years in current department or agency 17 44 39 59
2017 More than 20 years in current department or agency 41 47 12 17
2014 Less than 3 years in current department or agency 22 48 31 112
2014 3 to 10 years in current department or agency 18 42 40 154
2014 11 to 20 years in current department or agency 17 54 29 52
2014 More than 20 years in current department or agency 23 33 44 18

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 Less than 3 years in current department or agency 4 36 36 4 7 12 23
2018 3 to 10 years in current department or agency 12 29 12 38 2 9 35
2017 Less than 3 years in current department or agency 7 14 27 14 32 7 11
2017 3 to 10 years in current department or agency 13 15 25 35 3 10 40
2017 11 to 20 years in current department or agency 40 10 20 30 0 0 10
2014 Less than 3 years in current department or agency 4 29 21 17 9999 28 24
2014 3 to 10 years in current department or agency 11 22 14 39 9999 14 28
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 34 44 9 12 2 0 0 78 14 59
2018 3 to 10 years in current department or agency 36 43 9 10 3 0 0 79 12 156
2018 11 to 20 years in current department or agency 37 43 14 4 2 0 0 80 6 51
2018 More than 20 years in current department or agency 47 41 6 6 0 0 0 88 6 17
2017 Less than 3 years in current department or agency 54 34 3 5 3 2 0 89 8 54
2017 3 to 10 years in current department or agency 27 45 14 9 4 1 0 72 13 153
2017 11 to 20 years in current department or agency 32 34 10 14 8 2 0 67 22 59
2017 More than 20 years in current department or agency 53 41 0 0 6 0 0 94 6 17
2014 Less than 3 years in current department or agency 55 32 5 5 2 1 0 88 6 112
2014 3 to 10 years in current department or agency 46 35 8 5 4 1 0 82 9 154
2014 11 to 20 years in current department or agency 37 52 8 2 2 0 0 88 4 52
2014 More than 20 years in current department or agency 67 16 6 11 0 0 0 83 11 18

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 21 41 15 15 8 0 0 61 23 59
2018 3 to 10 years in current department or agency 8 42 20 21 8 1 0 50 30 156
2018 11 to 20 years in current department or agency 12 37 12 31 8 0 0 49 39 51
2018 More than 20 years in current department or agency 18 47 12 18 6 0 0 65 24 17
2017 Less than 3 years in current department or agency 39 27 15 12 6 0 0 66 18 54
2017 3 to 10 years in current department or agency 7 36 19 23 13 1 0 44 37 154
2017 11 to 20 years in current department or agency 12 34 14 31 8 2 0 47 40 59
2017 More than 20 years in current department or agency 47 29 18 0 6 0 0 76 6 17
2014 Less than 3 years in current department or agency 35 45 10 9 1 0 0 80 10 112
2014 3 to 10 years in current department or agency 27 45 14 8 5 1 0 73 14 154
2014 11 to 20 years in current department or agency 19 52 17 4 6 2 0 73 10 52
2014 More than 20 years in current department or agency 29 54 11 6 0 0 0 83 6 18

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 17 28 28 23 3 0 2 26 46 58
2018 3 to 10 years in current department or agency 16 31 40 9 3 1 0 12 48 156
2018 11 to 20 years in current department or agency 16 33 35 12 4 0 0 16 49 51
2018 More than 20 years in current department or agency 12 35 41 6 6 0 0 12 47 17
2017 Less than 3 years in current department or agency 5 17 30 25 20 3 0 47 22 54
2017 3 to 10 years in current department or agency 25 31 27 14 3 0 0 17 56 154
2017 11 to 20 years in current department or agency 19 34 34 8 3 0 2 12 53 59
2017 More than 20 years in current department or agency 18 24 41 6 6 0 6 13 44 17
2014 Less than 3 years in current department or agency 4 13 41 26 12 3 2 40 17 112
2014 3 to 10 years in current department or agency 7 18 37 23 13 1 1 37 26 153
2014 11 to 20 years in current department or agency 10 19 42 21 8 0 0 29 29 52
2014 More than 20 years in current department or agency 0 29 34 21 16 0 0 37 29 18

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 22 17 24 16 12 5 3 30 43 58
2018 3 to 10 years in current department or agency 21 28 30 17 4 0 0 21 49 154
2018 11 to 20 years in current department or agency 18 31 27 20 2 0 2 22 50 51
2018 More than 20 years in current department or agency 18 18 29 24 12 0 0 35 35 17
2017 Less than 3 years in current department or agency 6 15 23 20 32 3 0 54 22 54
2017 3 to 10 years in current department or agency 27 29 25 13 5 1 1 18 57 153
2017 11 to 20 years in current department or agency 22 36 20 14 7 0 2 21 59 59
2017 More than 20 years in current department or agency 18 12 35 24 6 0 6 31 31 17
2014 Less than 3 years in current department or agency 3 12 23 37 20 3 3 60 15 112
2014 3 to 10 years in current department or agency 7 14 24 33 20 1 1 54 21 153
2014 11 to 20 years in current department or agency 4 17 35 35 10 0 0 44 21 52
2014 More than 20 years in current department or agency 6 0 33 23 33 0 6 59 6 18

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 24 31 31 5 7 2 0 12 56 58
2018 3 to 10 years in current department or agency 27 31 23 16 3 0 0 19 59 155
2018 11 to 20 years in current department or agency 31 29 18 18 2 0 2 20 62 51
2018 More than 20 years in current department or agency 24 41 29 6 0 0 0 6 65 17
2017 Less than 3 years in current department or agency 18 12 39 18 11 2 0 29 31 54
2017 3 to 10 years in current department or agency 31 30 23 11 3 1 2 14 63 152
2017 11 to 20 years in current department or agency 27 27 32 7 5 2 0 12 55 59
2017 More than 20 years in current department or agency 18 35 18 12 6 6 6 20 60 17
2014 Less than 3 years in current department or agency 12 23 32 24 5 1 3 31 36 112
2014 3 to 10 years in current department or agency 19 23 38 12 6 1 1 19 42 153
2014 11 to 20 years in current department or agency 21 23 35 13 6 0 2 20 45 52
2014 More than 20 years in current department or agency 6 17 50 17 10 0 0 27 23 18

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 11 15 28 27 20 0 0 46 25 57
2018 3 to 10 years in current department or agency 12 14 38 32 4 1 0 36 26 152
2018 11 to 20 years in current department or agency 10 25 41 22 0 0 2 22 36 51
2018 More than 20 years in current department or agency 12 24 41 24 0 0 0 24 35 17
2017 Less than 3 years in current department or agency 2 9 31 22 35 2 0 58 11 54
2017 3 to 10 years in current department or agency 14 23 42 14 5 1 1 19 38 153
2017 11 to 20 years in current department or agency 7 20 34 29 8 2 0 38 28 59
2017 More than 20 years in current department or agency 0 41 29 24 0 0 6 25 44 17
2014 Less than 3 years in current department or agency 0 12 37 32 16 2 1 49 13 111
2014 3 to 10 years in current department or agency 7 16 32 36 8 1 1 44 23 152
2014 11 to 20 years in current department or agency 6 12 57 20 6 0 0 25 18 51
2014 More than 20 years in current department or agency 0 11 40 37 11 0 0 49 11 18

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 16 19 27 23 10 2 3 34 37 58
2018 3 to 10 years in current department or agency 26 26 25 19 3 1 1 22 52 155
2018 11 to 20 years in current department or agency 20 33 37 8 0 0 2 8 54 51
2018 More than 20 years in current department or agency 29 6 59 6 0 0 0 6 35 17
2017 Less than 3 years in current department or agency 9 5 31 17 31 6 2 52 15 54
2017 3 to 10 years in current department or agency 31 29 22 11 5 1 1 16 62 153
2017 11 to 20 years in current department or agency 19 25 31 19 7 0 0 25 44 59
2017 More than 20 years in current department or agency 12 35 24 18 6 0 6 25 50 17
2014 Less than 3 years in current department or agency 4 23 31 24 13 4 2 39 28 112
2014 3 to 10 years in current department or agency 16 24 27 22 7 2 1 30 41 153
2014 11 to 20 years in current department or agency 10 29 38 17 6 0 0 23 38 52
2014 More than 20 years in current department or agency 11 23 46 10 10 0 0 20 34 18

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 9 14 26 26 17 5 3 47 25 58
2018 3 to 10 years in current department or agency 10 15 33 35 6 1 0 42 25 154
2018 11 to 20 years in current department or agency 4 25 37 22 10 0 2 32 30 51
2018 More than 20 years in current department or agency 0 0 47 47 6 0 0 53 0 17
2017 Less than 3 years in current department or agency 3 11 22 18 41 3 2 63 15 54
2017 3 to 10 years in current department or agency 10 18 31 27 11 1 1 39 29 153
2017 11 to 20 years in current department or agency 15 12 36 24 10 2 2 35 28 59
2017 More than 20 years in current department or agency 0 6 29 47 12 0 6 63 6 17
2014 Less than 3 years in current department or agency 5 19 24 29 11 9 3 45 27 112
2014 3 to 10 years in current department or agency 11 16 38 24 7 1 2 32 28 153
2014 11 to 20 years in current department or agency 15 19 37 21 8 0 0 29 35 52
2014 More than 20 years in current department or agency 0 11 50 23 4 0 11 31 13 18

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 26 22 37 5 5 5 0 11 50 58
2018 3 to 10 years in current department or agency 22 31 34 12 1 1 0 13 53 154
2018 11 to 20 years in current department or agency 18 35 29 16 0 0 2 16 54 51
2018 More than 20 years in current department or agency 18 24 41 18 0 0 0 18 41 17
2017 Less than 3 years in current department or agency 3 17 37 16 25 2 0 42 20 54
2017 3 to 10 years in current department or agency 21 29 33 12 5 0 0 17 50 153
2017 11 to 20 years in current department or agency 24 27 34 8 5 2 0 14 52 59
2017 More than 20 years in current department or agency 6 24 47 12 6 0 6 19 31 17
2014 Less than 3 years in current department or agency 15 24 30 19 7 3 2 27 41 112
2014 3 to 10 years in current department or agency 15 27 35 16 5 1 0 21 43 153
2014 11 to 20 years in current department or agency 19 23 40 12 2 0 4 14 44 52
2014 More than 20 years in current department or agency 6 23 44 17 10 0 0 27 29 18

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 38 24 8 16 13 0 0 63 29 58
2018 3 to 10 years in current department or agency 24 35 12 18 11 1 0 59 29 152
2018 11 to 20 years in current department or agency 24 22 18 24 12 0 0 46 36 50
2018 More than 20 years in current department or agency 53 24 12 6 6 0 0 76 12 17
2017 Less than 3 years in current department or agency 51 20 8 5 8 9 0 78 13 54
2017 3 to 10 years in current department or agency 31 39 10 14 5 0 0 70 19 154
2017 11 to 20 years in current department or agency 33 36 7 14 10 0 0 69 24 58
2017 More than 20 years in current department or agency 53 35 6 6 0 0 0 88 6 17
2014 Less than 3 years in current department or agency 43 39 5 10 1 2 1 83 11 112
2014 3 to 10 years in current department or agency 38 32 8 16 4 2 0 72 20 154
2014 11 to 20 years in current department or agency 33 48 8 6 6 0 0 81 12 52
2014 More than 20 years in current department or agency 47 23 18 6 6 0 0 70 12 17

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 40 27 5 14 14 0 0 67 28 58
2018 3 to 10 years in current department or agency 36 39 10 9 6 0 0 75 15 154
2018 11 to 20 years in current department or agency 24 53 16 8 0 0 0 76 8 51
2018 More than 20 years in current department or agency 53 35 6 6 0 0 0 88 6 17
2017 Less than 3 years in current department or agency 63 26 6 3 2 0 0 89 5 54
2017 3 to 10 years in current department or agency 38 40 8 10 5 0 0 77 15 154
2017 11 to 20 years in current department or agency 24 55 7 9 5 0 0 79 14 58
2017 More than 20 years in current department or agency 59 29 0 12 0 0 0 88 12 17
2014 Less than 3 years in current department or agency 53 39 4 3 1 0 0 92 4 112
2014 3 to 10 years in current department or agency 46 37 8 5 3 0 0 83 9 153
2014 11 to 20 years in current department or agency 44 44 6 4 2 0 0 88 6 52
2014 More than 20 years in current department or agency 43 46 6 6 0 0 0 89 6 18

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 35 31 16 10 8 0 0 66 19 58
2018 3 to 10 years in current department or agency 27 51 10 8 4 0 0 78 12 154
2018 11 to 20 years in current department or agency 27 45 22 2 4 0 0 73 6 51
2018 More than 20 years in current department or agency 47 35 18 0 0 0 0 82 0 17

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 41 41 6 3 7 2 0 83 10 57
2018 3 to 10 years in current department or agency 36 38 13 6 5 3 0 76 11 155
2018 11 to 20 years in current department or agency 25 37 25 6 2 4 0 65 8 51
2018 More than 20 years in current department or agency 59 29 12 0 0 0 0 88 0 17
2017 Less than 3 years in current department or agency 51 38 6 0 2 3 0 92 2 54
2017 3 to 10 years in current department or agency 35 40 15 5 4 2 0 76 9 154
2017 11 to 20 years in current department or agency 31 41 15 7 3 3 0 74 11 59
2017 More than 20 years in current department or agency 47 33 7 7 0 0 7 86 7 15
2014 Less than 3 years in current department or agency 54 36 5 2 1 2 0 92 3 111
2014 3 to 10 years in current department or agency 40 35 14 5 1 5 1 79 6 154
2014 11 to 20 years in current department or agency 42 37 10 4 4 4 0 82 8 52
2014 More than 20 years in current department or agency 57 26 6 6 0 6 0 88 6 18

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 39 42 11 0 8 0 0 81 8 57
2018 3 to 10 years in current department or agency 33 36 12 9 7 2 0 71 16 153
2018 11 to 20 years in current department or agency 25 37 24 12 2 0 0 63 14 51
2018 More than 20 years in current department or agency 35 41 12 6 6 0 0 76 12 17
2017 Less than 3 years in current department or agency 53 36 8 0 2 2 0 91 2 54
2017 3 to 10 years in current department or agency 31 44 12 7 5 1 0 76 13 153
2017 11 to 20 years in current department or agency 25 44 14 10 5 2 0 71 16 59
2017 More than 20 years in current department or agency 41 35 12 12 0 0 0 76 12 17
2014 Less than 3 years in current department or agency 51 38 4 4 2 1 0 90 6 112
2014 3 to 10 years in current department or agency 41 38 10 7 2 1 0 81 9 154
2014 11 to 20 years in current department or agency 37 38 8 13 4 0 0 75 17 52
2014 More than 20 years in current department or agency 40 32 23 6 0 0 0 71 6 18

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 42 37 9 5 6 0 0 79 12 57
2018 3 to 10 years in current department or agency 41 36 11 7 4 0 0 78 12 156
2018 11 to 20 years in current department or agency 29 37 18 10 6 0 0 67 16 51
2018 More than 20 years in current department or agency 35 41 12 6 6 0 0 76 12 17
2017 Less than 3 years in current department or agency 71 22 5 3 0 0 0 92 3 54
2017 3 to 10 years in current department or agency 34 41 13 9 3 0 0 75 12 153
2017 11 to 20 years in current department or agency 39 34 12 8 5 2 0 74 14 59
2017 More than 20 years in current department or agency 53 18 18 12 0 0 0 71 12 17
2014 Less than 3 years in current department or agency 62 32 4 0 2 0 0 94 2 112
2014 3 to 10 years in current department or agency 45 40 5 6 3 0 1 86 9 154
2014 11 to 20 years in current department or agency 40 44 4 6 6 0 0 85 12 52
2014 More than 20 years in current department or agency 54 17 17 6 6 0 0 71 11 18

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 16 33 13 10 22 5 0 52 34 58
2018 3 to 10 years in current department or agency 14 30 20 17 15 4 1 46 33 154
2018 11 to 20 years in current department or agency 10 31 22 25 8 2 2 43 35 51
2018 More than 20 years in current department or agency 18 35 35 0 12 0 0 53 12 17
2017 Less than 3 years in current department or agency 36 22 17 5 6 12 2 67 13 53
2017 3 to 10 years in current department or agency 17 36 18 18 6 3 1 56 26 154
2017 11 to 20 years in current department or agency 16 36 14 22 9 2 2 54 32 58
2017 More than 20 years in current department or agency 29 47 6 12 0 0 6 81 13 17
2014 Less than 3 years in current department or agency 33 34 13 6 3 8 4 75 10 112
2014 3 to 10 years in current department or agency 26 32 13 15 7 4 3 62 24 154
2014 11 to 20 years in current department or agency 17 52 8 12 8 2 2 72 20 52
2014 More than 20 years in current department or agency 47 23 18 0 6 6 0 74 6 17

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 31 34 18 10 6 0 0 65 17 59
2018 3 to 10 years in current department or agency 23 38 16 15 7 1 0 62 22 154
2018 11 to 20 years in current department or agency 18 36 20 12 10 4 0 56 23 50
2018 More than 20 years in current department or agency 18 59 12 6 6 0 0 76 12 17
2017 Less than 3 years in current department or agency 32 43 9 8 2 7 0 80 10 54
2017 3 to 10 years in current department or agency 31 32 19 8 6 5 0 66 14 154
2017 11 to 20 years in current department or agency 22 46 12 12 7 2 0 69 19 59
2017 More than 20 years in current department or agency 47 41 0 12 0 0 0 88 12 17
2014 Less than 3 years in current department or agency 47 33 13 3 2 3 0 82 5 112
2014 3 to 10 years in current department or agency 32 34 11 13 3 5 1 71 17 153
2014 11 to 20 years in current department or agency 27 46 12 10 6 0 0 73 15 52
2014 More than 20 years in current department or agency 29 44 10 11 6 0 0 73 17 18

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 24 37 12 17 10 0 0 61 27 59
2018 3 to 10 years in current department or agency 15 36 25 14 8 1 0 52 23 154
2018 11 to 20 years in current department or agency 12 32 20 30 6 0 0 44 36 50
2018 More than 20 years in current department or agency 24 35 18 18 6 0 0 59 24 17

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 10 27 14 19 17 10 3 43 41 59
2018 3 to 10 years in current department or agency 10 14 23 22 21 9 1 27 47 156
2018 11 to 20 years in current department or agency 10 14 24 24 20 4 4 26 48 50
2018 More than 20 years in current department or agency 6 12 29 24 24 6 0 19 50 17
2017 Less than 3 years in current department or agency 31 30 8 8 8 11 5 73 18 54
2017 3 to 10 years in current department or agency 11 18 19 23 18 10 1 33 46 154
2017 11 to 20 years in current department or agency 10 14 8 27 25 14 2 28 62 59
2017 More than 20 years in current department or agency 18 24 29 18 12 0 0 41 29 17
2014 Less than 3 years in current department or agency 22 23 11 12 10 20 3 57 29 112
2014 3 to 10 years in current department or agency 17 18 17 17 15 15 2 41 38 152
2014 11 to 20 years in current department or agency 8 21 19 13 15 17 6 38 38 52
2014 More than 20 years in current department or agency 11 27 11 27 17 6 0 41 47 18

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Less than 3 years in current department or agency 10 90 59
2018 3 to 10 years in current department or agency 18 82 156

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 43 28

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 64 28

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 28

Question 49g. From whom did you experience harassment on the job? Other
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 28

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 54 28

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 50 28

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 54 28

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 61 28

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 50 28

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 68 28

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 36 28

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 54 28

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 25 28

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 46 28

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 18 28

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 21 28

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 43 28

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 21 28

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 19 26

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 31 26

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 38 26

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 26

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 58 26

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 16 19 13 12 7 29 3 52 28 58
2018 3 to 10 years in current department or agency 10 14 24 10 14 23 5 34 32 155
2018 11 to 20 years in current department or agency 8 16 20 18 16 18 6 31 44 51
2018 More than 20 years in current department or agency 0 29 29 6 6 24 6 42 17 17
2017 Less than 3 years in current department or agency 38 9 11 8 2 29 3 70 14 54
2017 3 to 10 years in current department or agency 11 12 27 9 10 25 7 33 28 154
2017 11 to 20 years in current department or agency 10 20 17 8 14 27 3 44 32 59
2017 More than 20 years in current department or agency 24 35 12 12 6 6 6 67 20 17
2014 Less than 3 years in current department or agency 19 13 14 1 3 42 9 64 7 112
2014 3 to 10 years in current department or agency 12 14 21 10 7 28 8 41 26 154
2014 11 to 20 years in current department or agency 17 21 12 10 10 31 0 56 28 52
2014 More than 20 years in current department or agency 11 39 6 6 17 16 6 64 29 18

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 26 34 13 10 7 10 0 66 19 59
2018 3 to 10 years in current department or agency 21 34 18 13 8 6 0 58 23 156
2018 11 to 20 years in current department or agency 16 31 18 18 10 6 2 51 30 51
2018 More than 20 years in current department or agency 12 47 18 12 6 6 0 63 19 17
2017 Less than 3 years in current department or agency 57 26 3 3 3 8 0 90 7 54
2017 3 to 10 years in current department or agency 25 32 21 10 6 5 1 60 17 154
2017 11 to 20 years in current department or agency 20 32 15 14 8 10 0 58 25 59
2017 More than 20 years in current department or agency 24 41 29 0 6 0 0 65 6 17
2014 Less than 3 years in current department or agency 43 29 9 4 1 14 0 84 5 112
2014 3 to 10 years in current department or agency 28 31 17 12 4 7 1 64 18 154
2014 11 to 20 years in current department or agency 25 42 15 2 8 8 0 73 10 52
2014 More than 20 years in current department or agency 40 27 16 6 11 0 0 67 17 18

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Less than 3 years in current department or agency 10 90 59
2018 3 to 10 years in current department or agency 9 91 155
2018 11 to 20 years in current department or agency 10 90 51
2018 More than 20 years in current department or agency 0 100 17

Question 56c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 14

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 14

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 14

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 37 14

Question 57d. Please indicate the type of discrimination you experienced. Religion
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 14

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 37 14

Question 57g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 14

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 14

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 14

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 14

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 41 14

Question 59e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 13

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 13

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 13

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 53 13

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 13

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 19 24 17 2 5 29 5 65 10 59
2018 3 to 10 years in current department or agency 14 18 25 4 4 30 5 50 12 155
2018 11 to 20 years in current department or agency 10 18 22 14 6 28 2 40 29 50
2018 More than 20 years in current department or agency 6 41 12 0 18 18 6 62 23 17
2017 Less than 3 years in current department or agency 40 9 11 2 0 34 5 80 3 54
2017 3 to 10 years in current department or agency 13 11 27 4 3 36 7 42 11 154
2017 11 to 20 years in current department or agency 7 20 19 7 8 36 3 44 25 59
2017 More than 20 years in current department or agency 35 24 18 0 6 12 6 71 7 17
2014 Less than 3 years in current department or agency 24 16 12 1 0 40 6 75 2 111
2014 3 to 10 years in current department or agency 17 12 21 3 1 40 6 54 7 154
2014 11 to 20 years in current department or agency 13 17 17 2 6 40 4 55 14 52
2014 More than 20 years in current department or agency 23 4 17 0 11 34 10 49 20 18

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 29 34 13 5 5 13 0 73 12 59
2018 3 to 10 years in current department or agency 29 29 24 5 4 9 0 64 9 153
2018 11 to 20 years in current department or agency 16 38 22 16 4 4 0 56 21 50
2018 More than 20 years in current department or agency 12 59 18 0 6 6 0 75 6 17
2017 Less than 3 years in current department or agency 53 33 6 0 2 6 0 92 2 54
2017 3 to 10 years in current department or agency 28 30 23 4 3 10 2 66 7 154
2017 11 to 20 years in current department or agency 24 34 15 7 5 15 0 68 14 59
2017 More than 20 years in current department or agency 41 41 12 0 0 0 6 88 0 17
2014 Less than 3 years in current department or agency 41 39 4 1 0 15 1 95 1 111
2014 3 to 10 years in current department or agency 32 26 21 3 1 18 0 70 4 154
2014 11 to 20 years in current department or agency 29 38 17 2 4 10 0 74 6 52
2014 More than 20 years in current department or agency 57 4 21 0 6 11 0 69 6 18
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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 51 26 5 10 5 2 1 78 16 58
2018 3 to 10 years in current department or agency 52 27 11 3 7 0 0 79 10 155
2018 11 to 20 years in current department or agency 39 31 16 10 4 0 0 71 14 51
2018 More than 20 years in current department or agency 47 35 6 6 6 0 0 82 12 17
2017 Less than 3 years in current department or agency 74 14 5 0 5 2 2 90 5 54
2017 3 to 10 years in current department or agency 47 28 10 5 7 2 0 77 13 154
2017 11 to 20 years in current department or agency 51 20 8 8 8 3 0 74 18 59
2017 More than 20 years in current department or agency 65 18 12 6 0 0 0 82 6 17

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 26 43 17 3 8 2 0 70 12 58
2018 3 to 10 years in current department or agency 22 46 18 8 6 1 0 68 14 156
2018 11 to 20 years in current department or agency 20 41 20 12 4 4 0 63 16 51
2018 More than 20 years in current department or agency 29 47 18 6 0 0 0 76 6 17
2017 Less than 3 years in current department or agency 43 42 14 0 0 2 0 86 0 53
2017 3 to 10 years in current department or agency 16 49 17 10 5 3 0 67 15 154
2017 11 to 20 years in current department or agency 25 46 10 7 7 5 0 75 14 59
2017 More than 20 years in current department or agency 12 65 24 0 0 0 0 76 0 17

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 21 39 14 19 8 0 0 59 27 59
2018 3 to 10 years in current department or agency 9 33 27 15 14 2 0 43 29 156
2018 11 to 20 years in current department or agency 12 33 25 14 16 0 0 45 29 51
2018 More than 20 years in current department or agency 12 47 12 24 6 0 0 59 29 17
2017 Less than 3 years in current department or agency 39 33 14 9 3 2 0 73 13 54
2017 3 to 10 years in current department or agency 8 34 27 18 11 2 0 43 29 153
2017 11 to 20 years in current department or agency 7 27 19 31 14 3 0 35 46 59
2017 More than 20 years in current department or agency 18 29 18 29 6 0 0 47 35 17

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 32 17 27 9 15 0 0 49 23 59
2018 3 to 10 years in current department or agency 25 35 21 12 8 0 0 60 20 154
2018 11 to 20 years in current department or agency 31 37 14 8 8 0 2 70 16 51
2018 More than 20 years in current department or agency 24 35 29 12 0 0 0 59 12 17
2017 Less than 3 years in current department or agency 40 23 9 17 9 2 0 64 27 54
2017 3 to 10 years in current department or agency 28 28 22 11 11 1 0 56 23 152
2017 11 to 20 years in current department or agency 47 20 22 3 7 0 0 68 10 59
2017 More than 20 years in current department or agency 47 29 12 0 6 0 6 81 6 17

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 15 39 24 13 9 0 0 54 22 59
2018 3 to 10 years in current department or agency 12 20 36 20 12 0 0 32 32 155
2018 11 to 20 years in current department or agency 14 33 31 14 8 0 0 47 22 49
2018 More than 20 years in current department or agency 18 24 29 29 0 0 0 41 29 17
2017 Less than 3 years in current department or agency 21 44 22 9 3 2 0 66 13 54
2017 3 to 10 years in current department or agency 5 27 30 18 20 0 0 32 38 154
2017 11 to 20 years in current department or agency 7 39 25 17 12 0 0 46 29 59
2017 More than 20 years in current department or agency 18 29 12 18 18 0 6 50 38 17

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 17 42 19 10 12 0 0 59 22 59
2018 3 to 10 years in current department or agency 16 34 26 14 9 0 1 51 23 156
2018 11 to 20 years in current department or agency 14 29 35 14 8 0 0 43 22 51
2018 More than 20 years in current department or agency 12 35 24 18 12 0 0 47 29 17
2017 Less than 3 years in current department or agency 45 28 18 3 3 2 2 75 6 54
2017 3 to 10 years in current department or agency 10 35 26 15 14 0 0 44 29 153
2017 11 to 20 years in current department or agency 10 42 29 8 8 2 0 53 17 59
2017 More than 20 years in current department or agency 24 29 6 18 18 0 6 56 38 17

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 20 34 15 12 19 0 0 54 31 59
2018 3 to 10 years in current department or agency 12 22 27 22 17 0 0 34 39 156
2018 11 to 20 years in current department or agency 16 25 22 27 10 0 0 41 37 51
2018 More than 20 years in current department or agency 6 41 24 18 12 0 0 47 29 17
2017 Less than 3 years in current department or agency 35 22 26 6 9 2 0 58 16 54
2017 3 to 10 years in current department or agency 7 22 24 23 25 0 0 28 48 153
2017 11 to 20 years in current department or agency 12 25 22 24 15 2 0 38 40 59
2017 More than 20 years in current department or agency 18 18 29 6 24 0 6 38 31 17

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 51 25 17 3 3 0 0 76 7 59
2018 3 to 10 years in current department or agency 34 31 21 9 4 0 1 66 13 155
2018 11 to 20 years in current department or agency 27 35 22 6 6 0 4 65 12 51
2018 More than 20 years in current department or agency 47 47 0 6 0 0 0 94 6 17
2017 Less than 3 years in current department or agency 55 25 12 0 2 3 3 85 2 54
2017 3 to 10 years in current department or agency 25 33 22 9 9 0 1 59 19 152
2017 11 to 20 years in current department or agency 34 39 12 8 3 3 0 75 12 59
2017 More than 20 years in current department or agency 29 35 12 6 12 0 6 69 19 17

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 41 27 19 3 10 0 0 67 14 59
2018 3 to 10 years in current department or agency 20 31 27 12 10 0 0 51 22 156
2018 11 to 20 years in current department or agency 24 34 20 16 6 0 0 58 22 50
2018 More than 20 years in current department or agency 29 29 12 24 6 0 0 59 29 17
2017 Less than 3 years in current department or agency 37 33 18 5 6 0 0 71 11 54
2017 3 to 10 years in current department or agency 19 29 23 20 9 1 0 48 29 153
2017 11 to 20 years in current department or agency 20 41 17 10 12 0 0 61 22 59
2017 More than 20 years in current department or agency 24 24 18 18 12 0 6 50 31 17

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 21 20 26 21 12 0 0 41 33 57
2018 3 to 10 years in current department or agency 12 35 23 17 9 1 2 49 27 155
2018 11 to 20 years in current department or agency 10 38 38 14 0 0 0 48 14 50
2018 More than 20 years in current department or agency 6 47 24 12 12 0 0 53 24 17
2017 Less than 3 years in current department or agency 30 33 28 6 2 2 0 64 8 54
2017 3 to 10 years in current department or agency 11 36 24 20 9 0 0 47 29 154
2017 11 to 20 years in current department or agency 20 25 19 22 14 0 0 46 36 59
2017 More than 20 years in current department or agency 29 29 18 18 0 0 6 63 19 17

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 21 28 27 11 14 0 0 49 24 57
2018 3 to 10 years in current department or agency 4 30 31 18 16 1 1 35 34 155
2018 11 to 20 years in current department or agency 4 31 35 22 6 2 0 36 28 51
2018 More than 20 years in current department or agency 0 53 18 12 18 0 0 53 29 17
2017 Less than 3 years in current department or agency 40 20 26 9 3 2 0 61 13 54
2017 3 to 10 years in current department or agency 6 24 23 25 21 1 0 31 46 154
2017 11 to 20 years in current department or agency 2 31 20 27 19 2 0 33 47 59
2017 More than 20 years in current department or agency 6 35 35 6 12 0 6 44 19 17

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 17 21 23 16 22 0 0 38 38 57
2018 3 to 10 years in current department or agency 14 25 30 17 16 0 0 38 32 155
2018 11 to 20 years in current department or agency 6 37 31 22 4 0 0 43 25 51
2018 More than 20 years in current department or agency 12 41 24 0 24 0 0 53 24 17
2017 Less than 3 years in current department or agency 24 31 26 8 8 3 0 57 16 54
2017 3 to 10 years in current department or agency 10 25 22 23 19 1 0 36 42 153
2017 11 to 20 years in current department or agency 8 32 12 25 22 0 0 41 47 59
2017 More than 20 years in current department or agency 18 35 12 12 18 0 6 56 31 17

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 30 32 21 7 10 0 0 62 17 57
2018 3 to 10 years in current department or agency 21 30 26 14 7 1 1 52 21 154
2018 11 to 20 years in current department or agency 25 25 31 14 2 0 2 52 16 51
2018 More than 20 years in current department or agency 18 47 12 12 12 0 0 65 24 17
2017 Less than 3 years in current department or agency 36 23 30 8 0 3 0 61 8 54
2017 3 to 10 years in current department or agency 24 25 25 15 9 0 1 50 24 153
2017 11 to 20 years in current department or agency 17 44 15 15 5 2 2 63 21 59
2017 More than 20 years in current department or agency 24 53 0 6 12 0 6 81 19 17

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 47 21 18 5 8 0 0 69 14 57
2018 3 to 10 years in current department or agency 53 25 12 5 3 0 3 80 8 155
2018 11 to 20 years in current department or agency 69 12 10 4 0 0 4 85 4 49
2018 More than 20 years in current department or agency 65 18 12 0 6 0 0 82 6 17
2017 Less than 3 years in current department or agency 69 18 9 2 2 0 0 88 3 54
2017 3 to 10 years in current department or agency 48 27 12 7 5 0 2 77 11 152
2017 11 to 20 years in current department or agency 59 22 14 0 5 0 0 81 5 59
2017 More than 20 years in current department or agency 82 6 6 6 0 0 0 88 6 17

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 63 16 14 4 4 0 0 79 7 57
2018 3 to 10 years in current department or agency 76 12 3 3 1 0 5 92 5 155
2018 11 to 20 years in current department or agency 74 8 14 0 0 0 4 85 0 50
2018 More than 20 years in current department or agency 76 12 0 6 0 0 6 94 6 17

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 60 21 0 4 10 5 0 86 14 57
2018 3 to 10 years in current department or agency 62 15 10 5 7 0 1 78 12 155
2018 11 to 20 years in current department or agency 57 18 14 2 6 0 4 78 8 51
2018 More than 20 years in current department or agency 65 29 0 0 6 0 0 94 6 17
2017 Less than 3 years in current department or agency 76 13 2 2 5 2 2 92 6 54
2017 3 to 10 years in current department or agency 68 14 8 5 4 1 1 83 9 153
2017 11 to 20 years in current department or agency 73 15 3 2 7 0 0 88 8 59
2017 More than 20 years in current department or agency 88 6 6 0 0 0 0 94 0 17

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 38 34 10 5 11 0 2 73 17 59
2018 3 to 10 years in current department or agency 46 34 10 5 5 0 0 81 9 155
2018 11 to 20 years in current department or agency 37 41 18 2 0 0 2 80 2 51
2018 More than 20 years in current department or agency 24 47 6 12 6 0 6 75 19 17
2017 Less than 3 years in current department or agency 68 20 5 5 3 0 0 88 8 54
2017 3 to 10 years in current department or agency 46 36 8 6 3 0 1 83 9 153
2017 11 to 20 years in current department or agency 49 42 5 2 2 0 0 92 3 59
2017 More than 20 years in current department or agency 56 31 13 0 0 0 0 88 0 16

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 37 27 12 5 15 0 3 66 21 59
2018 3 to 10 years in current department or agency 42 24 10 12 10 1 0 67 23 155
2018 11 to 20 years in current department or agency 37 24 20 10 10 0 0 61 20 51
2018 More than 20 years in current department or agency 29 35 12 6 12 6 0 69 19 17
2017 Less than 3 years in current department or agency 69 17 3 3 8 0 0 86 11 54
2017 3 to 10 years in current department or agency 44 24 12 12 7 0 1 69 19 153
2017 11 to 20 years in current department or agency 36 34 8 10 12 0 0 69 22 59
2017 More than 20 years in current department or agency 47 35 6 0 12 0 0 82 12 17

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 43 9 6 5 3 0 34 78 13 59
2018 3 to 10 years in current department or agency 49 12 3 1 1 0 34 92 3 154
2018 11 to 20 years in current department or agency 62 18 2 0 0 0 18 98 0 50
2018 More than 20 years in current department or agency 35 18 12 6 0 0 29 75 8 17
2017 Less than 3 years in current department or agency 63 6 0 2 5 0 25 92 8 54
2017 3 to 10 years in current department or agency 46 17 7 2 0 1 28 88 3 153
2017 11 to 20 years in current department or agency 56 20 7 3 0 0 14 88 4 59
2017 More than 20 years in current department or agency 71 0 6 0 0 0 24 92 0 17

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 62 17 9 5 2 0 5 83 7 58
2018 3 to 10 years in current department or agency 48 28 9 7 3 1 4 80 10 155
2018 11 to 20 years in current department or agency 59 22 8 8 2 0 2 82 10 51
2018 More than 20 years in current department or agency 53 29 12 0 0 0 6 88 0 17
2017 Less than 3 years in current department or agency 67 24 2 2 3 0 3 94 5 54
2017 3 to 10 years in current department or agency 51 28 11 4 3 0 3 82 7 150
2017 11 to 20 years in current department or agency 63 24 5 5 0 0 3 89 5 59
2017 More than 20 years in current department or agency 71 18 6 0 0 0 6 94 0 17

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 56 14 5 15 8 0 2 71 24 59
2018 3 to 10 years in current department or agency 60 21 7 2 7 1 3 84 9 155
2018 11 to 20 years in current department or agency 75 20 0 2 2 0 2 96 4 51
2018 More than 20 years in current department or agency 65 24 6 0 0 6 0 94 0 17
2017 Less than 3 years in current department or agency 66 11 15 3 5 0 0 77 8 54
2017 3 to 10 years in current department or agency 53 25 10 6 5 0 1 79 11 153
2017 11 to 20 years in current department or agency 63 25 3 3 2 2 2 91 5 59
2017 More than 20 years in current department or agency 88 6 0 0 6 0 0 94 6 17

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 42 33 17 5 3 0 0 74 9 59
2018 3 to 10 years in current department or agency 40 32 22 1 2 1 1 74 3 155
2018 11 to 20 years in current department or agency 61 24 10 2 2 0 2 86 4 51
2018 More than 20 years in current department or agency 69 13 6 6 6 0 0 81 13 16
2017 Less than 3 years in current department or agency 62 28 9 2 0 0 0 89 2 54
2017 3 to 10 years in current department or agency 51 29 10 6 2 0 2 82 8 152
2017 11 to 20 years in current department or agency 58 24 12 3 0 0 3 84 4 59
2017 More than 20 years in current department or agency 63 25 6 0 6 0 0 88 6 16

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 17 32 29 12 8 0 2 50 20 59
2018 3 to 10 years in current department or agency 6 37 34 14 9 0 0 43 23 156
2018 11 to 20 years in current department or agency 8 38 32 16 6 0 0 46 22 50
2018 More than 20 years in current department or agency 6 53 35 6 0 0 0 59 6 17
2017 Less than 3 years in current department or agency 27 38 25 11 0 0 0 65 11 54
2017 3 to 10 years in current department or agency 5 24 46 16 9 0 0 29 25 152
2017 11 to 20 years in current department or agency 5 29 41 19 5 2 0 34 24 59
2017 More than 20 years in current department or agency 12 29 47 0 12 0 0 41 12 17

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 6 15 41 29 9 0 0 38 22 59
2018 3 to 10 years in current department or agency 16 26 34 20 3 1 0 23 42 151
2018 11 to 20 years in current department or agency 2 35 49 10 4 0 0 14 37 49
2018 More than 20 years in current department or agency 0 12 53 35 0 0 0 35 12 17
2017 Less than 3 years in current department or agency 0 14 32 47 8 0 0 54 14 54
2017 3 to 10 years in current department or agency 10 32 39 14 5 0 0 19 42 154
2017 11 to 20 years in current department or agency 12 25 49 14 0 0 0 14 37 59
2017 More than 20 years in current department or agency 6 29 24 24 18 0 0 41 35 17
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 30 39 5 9 7 10 0 34 66 59
2018 3 to 10 years in current department or agency 22 41 21 8 6 1 0 23 77 156
2018 11 to 20 years in current department or agency 38 34 14 6 4 4 0 40 60 50
2018 More than 20 years in current department or agency 29 35 29 6 0 0 0 29 71 17
2017 Less than 3 years in current department or agency 36 35 17 2 6 5 0 38 62 54
2017 3 to 10 years in current department or agency 23 29 35 5 4 3 1 24 76 153
2017 11 to 20 years in current department or agency 25 32 27 7 2 7 0 27 73 59
2017 More than 20 years in current department or agency 41 35 18 0 0 6 0 44 56 17

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 12 35
2018 3 to 10 years in current department or agency 9 118
2018 11 to 20 years in current department or agency 7 29
2018 More than 20 years in current department or agency 25 12
2017 Less than 3 years in current department or agency 10 35
2017 3 to 10 years in current department or agency 2 111
2017 11 to 20 years in current department or agency 0 38

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 26 35
2018 3 to 10 years in current department or agency 22 118
2018 11 to 20 years in current department or agency 10 29
2018 More than 20 years in current department or agency 17 12
2017 Less than 3 years in current department or agency 10 35
2017 3 to 10 years in current department or agency 12 111
2017 11 to 20 years in current department or agency 13 38

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 12 35
2018 3 to 10 years in current department or agency 14 118
2018 11 to 20 years in current department or agency 17 29
2018 More than 20 years in current department or agency 8 12
2017 Less than 3 years in current department or agency 25 35
2017 3 to 10 years in current department or agency 5 111
2017 11 to 20 years in current department or agency 5 38

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 29 35
2018 3 to 10 years in current department or agency 33 118
2018 11 to 20 years in current department or agency 41 29
2018 More than 20 years in current department or agency 42 12
2017 Less than 3 years in current department or agency 34 35
2017 3 to 10 years in current department or agency 45 111
2017 11 to 20 years in current department or agency 39 38

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 35
2018 3 to 10 years in current department or agency 8 118
2018 11 to 20 years in current department or agency 0 29
2018 More than 20 years in current department or agency 0 12
2017 Less than 3 years in current department or agency 5 35
2017 3 to 10 years in current department or agency 0 111
2017 11 to 20 years in current department or agency 0 38

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 43 35
2018 3 to 10 years in current department or agency 48 118
2018 11 to 20 years in current department or agency 52 29
2018 More than 20 years in current department or agency 50 12

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 42 35
2018 3 to 10 years in current department or agency 44 118
2018 11 to 20 years in current department or agency 31 29
2018 More than 20 years in current department or agency 17 12
2017 Less than 3 years in current department or agency 47 35
2017 3 to 10 years in current department or agency 63 111
2017 11 to 20 years in current department or agency 55 38

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 Less than 3 years in current department or agency 19 41 9 16 3 12 32
2018 3 to 10 years in current department or agency 16 49 12 11 3 10 111
2018 11 to 20 years in current department or agency 26 41 19 7 4 4 27
2018 More than 20 years in current department or agency 27 45 18 9 0 0 11
2017 Less than 3 years in current department or agency 16 61 8 3 5 8 35
2017 3 to 10 years in current department or agency 37 37 12 5 1 8 108
2017 11 to 20 years in current department or agency 36 54 8 3 0 0 39

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Less than 3 years in current department or agency 41 59 32
2018 3 to 10 years in current department or agency 53 47 117
2018 11 to 20 years in current department or agency 54 46 28
2018 More than 20 years in current department or agency 75 25 12

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 51 9 12 7 9 5 8 68 18 59
2018 3 to 10 years in current department or agency 61 12 4 3 3 4 14 88 7 155
2018 11 to 20 years in current department or agency 73 6 6 2 0 2 10 91 2 49
2018 More than 20 years in current department or agency 76 0 0 0 0 0 24 100 0 17

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 24 27 15 21 8 0 6 54 30 34
2018 3 to 10 years in current department or agency 30 29 12 15 11 1 3 61 27 119
2018 11 to 20 years in current department or agency 14 31 21 7 17 0 10 50 27 29
2018 More than 20 years in current department or agency 33 17 8 8 17 0 17 60 30 12
2017 Less than 3 years in current department or agency 39 29 5 8 11 3 5 74 20 34
2017 3 to 10 years in current department or agency 31 22 14 15 6 2 9 60 24 112
2017 11 to 20 years in current department or agency 18 38 10 10 5 5 15 69 19 40

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 9 12 9 9 39 0 23 26 62 35
2018 3 to 10 years in current department or agency 8 11 14 5 7 4 51 42 26 118
2018 11 to 20 years in current department or agency 7 7 17 10 7 0 52 29 36 29
2018 More than 20 years in current department or agency 0 17 17 8 8 0 50 33 33 12
2017 Less than 3 years in current department or agency 23 3 3 8 19 5 40 47 48 34
2017 3 to 10 years in current department or agency 7 10 10 4 7 11 51 44 30 112
2017 11 to 20 years in current department or agency 0 5 25 3 0 10 58 15 8 40
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