2018 Public Service Employee Survey Results by Theme for National Energy Board by Question 79. With which of the following communities do you most closely identify in relation to your current job?

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Federal regulators	27	40	20	10	3	67	13	98
2018	Compliance, inspection and enforcement	24	56	4	12	4	80	16	25
2018	Communications or public affairs	36	29	0	29	7	64	36	14
2018	Administration and operations	19	32	13	19	16	52	35	31
2018	Human resources	24	43	14	19	0	67	19	21
2018	Information technology	40	30	20	10	0	70	10	10
2018	None of the above	15	54	8	23	0	69	23	13
2017	Federal regulators	35	46	8	9	3	81	12	89
2017	Compliance, inspection and enforcement	46	44	5	0	5	90	5	41
2017	Communications or public affairs	40	30	10	10	10	70	20	10
2017	Legal services	18	64	0	18	0	82	18	11
2017	Administration and operations	32	16	24	16	12	48	28	25
2017	Human resources	21	36	21	7	14	57	21	14
2017	Information management	0	58	17	8	17	58	25	12
2017	None of the above	29	43	5	14	10	71	24	21
2014	Federal regulators	47	38	5	8	2	86	9	122
2014	Compliance, inspection and enforcement	46	46	3	5	0	92	5	37
2014	Communications or public affairs	38	38	15	8	0	77	8	13
2014	Legal services	39	48	9	0	4	87	4	23
2014	Administration and operations	25	43	12	12	9	68	20	35
2014	Human resources	13	73	7	0	7	87	7	15
2014	Financial management	30	35	7	7	20	65	28	14
2014	Information management	30	40	20	0	10	70	10	10
2014	Information technology	50	30	10	0	10	80	10	10
2014	None of the above	35	27	23	4	12	62	15	26

Question 9. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Federal regulators	25	32	17	18	7	0	57	25	97
2018	Compliance, inspection and enforcement	28	40	12	8	12	0	68	20	25
2018	Communications or public affairs	21	36	7	14	21	0	57	36	14
2018	Administration and operations	32	29	13	16	10	0	61	26	31
2018	Human resources	14	24	33	24	5	0	38	29	21
2018	Information technology	30	30	20	20	0	0	60	20	10
2018	None of the above	0	36	29	36	0	0	36	36	14
2017	Federal regulators	31	40	5	13	8	3	73	21	89
2017	Compliance, inspection and enforcement	34	27	20	12	7	0	61	20	41
2017	Communications or public affairs	20	50	0	20	10	0	70	30	10
2017	Legal services	27	45	9	18	0	0	73	18	11
2017	Administration and operations	28	40	12	4	16	0	68	20	25
2017	Human resources	15	31	38	0	15	0	46	15	13
2017	Information management	8	58	0	8	25	0	67	33	12
2017	None of the above	14	43	5	14	24	0	57	38	21

Question 10. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Federal regulators	41	38	17	4	0	0	79	4	95
2018	Compliance, inspection and enforcement	36	48	8	4	4	0	84	8	25
2018	Communications or public affairs	31	38	8	15	8	0	69	23	13
2018	Administration and operations	42	23	6	23	6	0	65	29	31
2018	Human resources	38	43	19	0	0	0	81	0	21
2018	Information technology	50	30	20	0	0	0	80	0	10
2018	None of the above	36	57	0	0	7	0	93	7	14
2017	Federal regulators	56	34	5	4	0	0	90	4	89
2017	Compliance, inspection and enforcement	61	27	7	0	5	0	88	5	41
2017	Communications or public affairs	70	10	20	0	0	0	80	0	10
2017	Legal services	18	64	18	0	0	0	82	0	11
2017	Administration and operations	40	32	20	0	8	0	72	8	25
2017	Human resources	33	53	7	0	7	0	87	7	15
2017	Information management	42	33	8	8	8	0	75	17	12
2017	None of the above	38	43	10	5	5	0	81	10	21
2014	Federal regulators	65	26	5	4	0	0	91	4	122
2014	Compliance, inspection and enforcement	73	24	3	0	0	0	97	0	37
2014	Communications or public affairs	46	54	0	0	0	0	100	0	13
2014	Legal services	57	35	4	4	0	0	91	4	23
2014	Administration and operations	57	29	6	3	3	3	88	6	35
2014	Human resources	53	47	0	0	0	0	100	0	15
2014	Financial management	57	20	15	0	7	0	78	7	14
2014	Information management	70	10	10	10	0	0	80	10	10
2014	Information technology	60	20	10	0	10	0	80	10	10
2014	None of the above	54	19	12	8	8	0	73	15	26

Question 14. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Federal regulators	27	44	21	7	1	0	71	8	98
2018	Compliance, inspection and enforcement	28	48	12	8	4	0	76	12	25
2018	Communications or public affairs	15	62	0	15	8	0	77	23	13
2018	Administration and operations	29	29	6	26	10	0	58	35	31
2018	Human resources	24	48	24	5	0	0	71	5	21
2018	Information technology	20	60	10	10	0	0	80	10	10
2018	None of the above	14	57	7	14	7	0	71	21	14
2017	Federal regulators	42	41	10	7	0	0	84	7	88
2017	Compliance, inspection and enforcement	41	44	7	2	5	0	85	7	41
2017	Communications or public affairs	30	50	0	20	0	0	80	20	10
2017	Legal services	18	55	0	27	0	0	73	27	11
2017	Administration and operations	33	29	8	13	13	4	65	26	24
2017	Human resources	13	47	27	7	7	0	60	13	15
2017	Information management	25	25	25	25	0	0	50	25	12
2017	None of the above	24	52	5	10	10	0	76	19	21
2014	Federal regulators	54	31	7	6	3	0	85	8	122
2014	Compliance, inspection and enforcement	51	43	3	3	0	0	95	3	37
2014	Communications or public affairs	15	77	0	8	0	0	92	8	13
2014	Legal services	48	48	4	0	0	0	96	0	23
2014	Administration and operations	37	43	6	6	6	3	82	12	35
2014	Human resources	27	53	7	13	0	0	80	13	15
2014	Financial management	30	35	15	13	7	0	65	20	14
2014	Information management	40	40	10	0	10	0	80	10	10
2014	Information technology	60	30	0	0	10	0	90	10	10
2014	None of the above	35	19	23	4	19	0	54	23	26

Question 43. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Federal regulators	26	34	19	14	7	0	0	59	21	98
2018	Compliance, inspection and enforcement	24	36	12	24	4	0	0	60	28	25
2018	Communications or public affairs	0	67	0	17	8	8	0	73	27	12
2018	Administration and operations	29	32	19	13	6	0	0	61	19	31
2018	Human resources	50	25	15	10	0	0	0	75	10	20
2018	Information technology	30	20	40	10	0	0	0	50	10	10
2018	None of the above	21	21	36	7	14	0	0	43	21	14
2017	Federal regulators	23	47	15	11	1	2	0	72	12	89
2017	Compliance, inspection and enforcement	27	49	15	5	5	0	0	76	10	41
2017	Communications or public affairs	10	40	10	30	10	0	0	50	40	10
2017	Legal services	27	18	9	36	9	0	0	45	45	11
2017	Administration and operations	44	32	8	8	8	0	0	76	16	25
2017	Human resources	20	40	33	0	7	0	0	60	7	15
2017	Information management	25	8	33	17	17	0	0	33	33	12
2017	None of the above	19	24	33	10	14	0	0	43	24	21
2014	Federal regulators	51	35	8	6	1	0	0	86	7	122
2014	Compliance, inspection and enforcement	49	43	3	0	3	3	0	94	3	37
2014	Communications or public affairs	38	38	15	8	0	0	0	77	8	13
2014	Legal services	70	22	4	4	0	0	0	91	4	23
2014	Administration and operations	37	43	9	9	0	0	3	82	9	35
2014	Human resources	13	67	13	0	0	7	0	86	0	15
2014	Financial management	37	28	15	20	0	0	0	65	20	14
2014	Information management	10	70	10	0	10	0	0	80	10	10
2014	Information technology	60	20	10	10	0	0	0	80	10	10
2014	None of the above	23	38	12	8	19	0	0	62	27	26

Question 44. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Federal regulators	20	36	25	9	10	0	0	55	19	98
2018	Compliance, inspection and enforcement	20	36	20	24	0	0	0	56	24	25
2018	Communications or public affairs	8	62	0	15	8	8	0	75	25	13
2018	Administration and operations	26	45	16	6	6	0	0	71	13	31
2018	Human resources	45	20	15	20	0	0	0	65	20	20
2018	None of the above	21	21	29	14	14	0	0	43	29	14
2017	Federal regulators	22	43	14	17	1	2	0	67	19	89
2017	Compliance, inspection and enforcement	27	44	22	2	5	0	0	71	7	41
2017	Communications or public affairs	10	50	0	30	10	0	0	60	40	10
2017	Legal services	20	30	10	30	10	0	0	50	40	10
2017	Administration and operations	36	32	12	16	4	0	0	68	20	25
2017	Human resources	20	40	33	0	7	0	0	60	7	15
2017	Information management	8	42	25	8	17	0	0	50	25	12
2017	None of the above	19	33	24	10	14	0	0	52	24	21
2014	Federal regulators	47	37	8	7	2	0	0	83	8	122
2014	Compliance, inspection and enforcement	57	30	11	3	0	0	0	86	3	37
2014	Communications or public affairs	23	62	8	8	0	0	0	85	8	13
2014	Legal services	65	26	9	0	0	0	0	91	0	23
2014	Administration and operations	28	60	3	3	3	0	3	91	6	35
2014	Human resources	20	60	13	7	0	0	0	80	7	15
2014	Financial management	30	35	15	20	0	0	0	65	20	14
2014	Information management	40	40	10	0	10	0	0	80	10	10
2014	Information technology	50	40	0	10	0	0	0	90	10	10
2014	None of the above	23	38	12	12	15	0	0	62	27	26

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Federal regulators	33	21	25	9	10	2	0	55	19	97
2018	Compliance, inspection and enforcement	28	28	16	16	4	8	0	61	22	25
2018	Communications or public affairs	15	15	23	38	0	8	0	33	42	13
2018	Administration and operations	19	39	10	13	16	3	0	60	30	31
2018	Human resources	45	10	15	25	5	0	0	55	30	20
2018	Information technology	10	30	40	10	10	0	0	40	20	10
2018	None of the above	21	29	0	36	14	0	0	50	50	14
2017	Federal regulators	31	29	13	13	5	6	2	66	20	89
2017	Compliance, inspection and enforcement	41	17	24	7	7	0	2	60	15	41
2017	Communications or public affairs	30	30	0	20	10	0	10	67	33	10
2017	Legal services	30	20	10	20	10	10	0	56	33	10
2017	Administration and operations	40	8	16	32	0	4	0	50	33	25
2017	Human resources	13	27	20	20	13	7	0	43	36	15
2017	Information management	33	8	25	17	17	0	0	42	33	12
2017	None of the above	24	43	14	5	14	0	0	67	19	21
2014	Federal regulators	50	26	9	8	3	3	1	79	11	122
2014	Compliance, inspection and enforcement	51	30	5	5	0	5	3	88	6	37
2014	Communications or public affairs	31	54	8	8	0	0	0	85	8	13
2014	Legal services	61	22	9	0	0	9	0	90	0	23
2014	Administration and operations	35	37	12	3	6	3	5	78	9	35
2014	Human resources	20	40	27	7	0	7	0	64	7	15
2014	Financial management	30	28	7	0	35	0	0	57	35	14
2014	Information management	40	20	30	0	10	0	0	60	10	10
2014	Information technology	30	30	30	0	10	0	0	60	10	10
2014	None of the above	27	27	12	12	19	4	0	56	32	26

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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Federal regulators	46	29	12	4	6	1	1	77	10	98
2018	Compliance, inspection and enforcement	38	33	17	8	4	0	0	71	13	24
2018	Communications or public affairs	29	43	0	0	21	7	0	77	23	14
2018	Administration and operations	40	37	17	3	3	0	0	77	7	30
2018	Human resources	43	19	10	10	14	5	0	65	25	21
2018	Information technology	30	30	20	20	0	0	0	60	20	10
2018	None of the above	29	36	21	0	14	0	0	64	14	14
2017	Federal regulators	42	38	5	3	9	2	1	82	12	89
2017	Compliance, inspection and enforcement	44	29	7	7	2	10	0	81	11	41
2017	Communications or public affairs	40	30	0	10	20	0	0	70	30	10
2017	Legal services	45	36	18	0	0	0	0	82	0	11
2017	Administration and operations	44	32	12	8	4	0	0	76	12	25
2017	Human resources	13	40	27	20	0	0	0	53	20	15
2017	Information management	42	25	0	8	17	8	0	73	27	12
2017	None of the above	38	14	29	14	5	0	0	52	19	21
2014	Federal regulators	46	27	14	7	3	1	3	76	9	122
2014	Compliance, inspection and enforcement	54	32	8	0	0	3	3	91	0	37
2014	Communications or public affairs	23	38	0	31	8	0	0	62	38	13
2014	Legal services	57	26	0	13	0	4	0	86	14	23
2014	Administration and operations	43	23	20	6	3	3	2	70	9	35
2014	Human resources	33	40	7	7	0	13	0	85	8	15
2014	Financial management	37	20	22	15	6	0	0	57	20	14
2014	Information management	70	10	0	10	10	0	0	80	20	10
2014	Information technology	80	20	0	0	0	0	0	100	0	10
2014	None of the above	46	31	4	12	8	0	0	77	19	26

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Federal regulators	41	34	11	8	5	0	1	75	13	98
2018	Compliance, inspection and enforcement	42	25	4	13	13	4	0	70	26	24
2018	Communications or public affairs	21	36	7	14	14	7	0	62	31	14
2018	Administration and operations	43	30	13	10	3	0	0	73	13	30
2018	Human resources	35	30	10	15	10	0	0	65	25	20
2018	Information technology	30	30	10	30	0	0	0	60	30	10
2018	None of the above	21	43	14	7	14	0	0	64	21	14
2017	Federal regulators	42	41	3	9	3	1	1	85	12	89
2017	Compliance, inspection and enforcement	46	32	7	7	5	2	0	80	13	41
2017	Communications or public affairs	20	40	20	0	20	0	0	60	20	10
2017	Legal services	45	27	18	0	9	0	0	73	9	11
2017	Administration and operations	44	28	8	16	4	0	0	72	20	25
2017	Human resources	0	53	13	33	0	0	0	53	33	15
2017	Information management	33	50	8	8	0	0	0	83	8	12
2017	None of the above	38	29	5	24	5	0	0	67	29	21
2014	Federal regulators	39	36	8	10	5	0	3	77	15	122
2014	Compliance, inspection and enforcement	57	35	0	5	0	0	3	94	6	37
2014	Communications or public affairs	23	38	0	23	15	0	0	62	38	13
2014	Legal services	43	43	4	9	0	0	0	87	9	23
2014	Administration and operations	35	37	14	9	0	3	2	76	9	35
2014	Human resources	33	53	0	7	0	7	0	93	7	15
2014	Financial management	22	50	20	7	0	0	0	72	7	14
2014	Information management	60	20	10	10	0	0	0	80	10	10
2014	Information technology	70	30	0	0	0	0	0	100	0	10
2014	None of the above	31	35	4	19	8	4	0	68	28	26

Question 26. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Federal regulators	43	31	15	4	7	0	1	74	12	97
2018	Compliance, inspection and enforcement	38	33	13	8	8	0	0	71	17	24
2018	Communications or public affairs	29	43	0	14	7	7	0	77	23	14
2018	Administration and operations	53	27	7	10	3	0	0	80	13	30
2018	Human resources	33	38	10	5	14	0	0	71	19	21
2018	Information technology	40	20	20	20	0	0	0	60	20	10
2018	None of the above	29	29	7	29	7	0	0	57	36	14
2017	Federal regulators	50	26	6	4	11	0	2	78	15	89
2017	Compliance, inspection and enforcement	46	37	12	2	2	0	0	83	5	41
2017	Communications or public affairs	40	20	10	0	30	0	0	60	30	10
2017	Legal services	27	45	9	18	0	0	0	73	18	11
2017	Administration and operations	48	28	12	0	12	0	0	76	12	25
2017	Human resources	20	27	27	20	7	0	0	47	27	15
2017	Information management	42	25	17	8	8	0	0	67	17	12
2017	None of the above	38	29	14	5	14	0	0	67	19	21
2014	Federal regulators	49	26	11	7	4	0	3	77	12	122
2014	Compliance, inspection and enforcement	59	32	0	8	0	0	0	92	8	37
2014	Communications or public affairs	15	46	0	23	15	0	0	62	38	13
2014	Legal services	61	17	17	4	0	0	0	78	4	23
2014	Administration and operations	49	26	12	6	6	0	2	76	12	35
2014	Human resources	33	53	7	0	0	7	0	93	0	15
2014	Financial management	37	35	15	0	13	0	0	72	13	14
2014	Information management	50	40	10	0	0	0	0	90	0	10
2014	Information technology	70	30	0	0	0	0	0	100	0	10
2014	None of the above	42	31	4	8	15	0	0	73	23	26

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Federal regulators	14	33	18	19	15	1	0	48	35	98
2018	Compliance, inspection and enforcement	4	36	16	28	4	12	0	45	36	25
2018	Communications or public affairs	7	36	7	29	7	14	0	50	42	14
2018	Administration and operations	23	35	16	10	16	0	0	58	26	31
2018	Human resources	14	24	10	38	5	10	0	42	47	21
2018	Information technology	10	40	20	20	10	0	0	50	30	10
2018	None of the above	0	29	50	14	7	0	0	29	21	14
2017	Federal regulators	17	27	16	19	16	4	0	46	37	89
2017	Compliance, inspection and enforcement	12	32	15	20	12	10	0	49	35	41
2017	Communications or public affairs	10	40	20	20	10	0	0	50	30	10
2017	Legal services	9	36	0	27	18	9	0	50	50	11
2017	Administration and operations	16	48	8	28	0	0	0	64	28	25
2017	Human resources	13	40	20	20	0	7	0	57	21	15
2017	Information management	0	25	17	17	25	17	0	30	50	12
2017	None of the above	10	14	10	29	33	5	0	25	65	21
2014	Federal regulators	27	41	10	12	3	5	1	72	17	122
2014	Compliance, inspection and enforcement	36	47	8	0	0	8	0	91	0	36
2014	Communications or public affairs	8	54	15	15	8	0	0	62	23	13
2014	Legal services	48	39	4	9	0	0	0	87	9	23
2014	Administration and operations	25	46	17	9	0	3	0	73	9	35
2014	Human resources	20	40	13	7	0	20	0	75	8	15
2014	Financial management	15	28	30	15	6	7	0	46	22	14
2014	Information management	30	50	10	0	10	0	0	80	10	10
2014	Information technology	10	50	20	0	0	20	0	75	0	10
2014	None of the above	12	38	4	15	23	8	0	54	42	26

Question 30. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Federal regulators	6	30	20	23	21	0	0	36	45	98
2018	Compliance, inspection and enforcement	0	25	21	25	21	8	0	27	50	24
2018	Communications or public affairs	14	21	14	36	14	0	0	36	50	14
2018	Administration and operations	13	42	6	29	10	0	0	55	39	31
2018	Human resources	15	30	0	40	10	5	0	47	53	20
2018	Information technology	10	30	20	20	20	0	0	40	40	10
2018	None of the above	0	29	29	21	21	0	0	29	43	14
2017	Federal regulators	13	24	18	26	16	3	0	38	44	89
2017	Compliance, inspection and enforcement	7	27	17	27	22	0	0	34	49	41
2017	Communications or public affairs	0	50	10	20	20	0	0	50	40	10
2017	Legal services	9	27	0	27	36	0	0	36	64	11
2017	Administration and operations	16	52	8	20	4	0	0	68	24	25
2017	Human resources	20	33	20	13	13	0	0	53	27	15
2017	Information management	0	17	17	42	25	0	0	17	67	12
2017	None of the above	14	14	10	24	38	0	0	29	62	21
2014	Federal regulators	22	45	12	14	6	0	1	68	20	122
2014	Compliance, inspection and enforcement	30	51	5	8	0	5	0	86	9	37
2014	Communications or public affairs	8	46	8	23	8	8	0	58	33	13
2014	Legal services	48	35	13	4	0	0	0	83	4	23
2014	Administration and operations	25	52	17	3	0	3	0	79	3	35
2014	Human resources	7	60	13	7	0	13	0	77	8	15
2014	Financial management	15	22	30	7	20	6	0	39	30	14
2014	Information management	20	30	20	20	10	0	0	50	30	10
2014	Information technology	10	50	10	10	10	10	0	67	22	10
2014	None of the above	8	27	23	19	23	0	0	35	42	26

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Federal regulators	4	21	23	21	27	3	26	50	98
2018	Compliance, inspection and enforcement	0	32	24	24	16	4	33	42	25
2018	Communications or public affairs	14	7	0	43	21	14	25	75	14
2018	Administration and operations	10	32	26	23	10	0	42	32	31
2018	Human resources	10	14	19	43	10	5	25	55	21
2018	Information technology	10	20	10	50	10	0	30	60	10
2018	None of the above	0	14	43	21	21	0	14	43	14
2017	Federal regulators	10	22	17	27	19	4	33	49	89
2017	Compliance, inspection and enforcement	0	28	20	20	20	13	31	46	40
2017	Communications or public affairs	0	30	30	20	20	0	30	40	10
2017	Legal services	18	18	0	36	27	0	36	64	11
2017	Administration and operations	20	36	4	28	8	4	58	38	25
2017	Human resources	7	27	33	20	13	0	33	33	15
2017	Information management	0	0	33	33	33	0	0	67	12
2017	None of the above	10	14	14	24	29	10	26	58	21
2014	Federal regulators	17	41	16	16	7	3	60	23	122
2014	Compliance, inspection and enforcement	24	35	16	14	0	11	67	15	37
2014	Communications or public affairs	8	31	23	15	15	8	42	33	13
2014	Legal services	30	52	9	9	0	0	83	9	23
2014	Administration and operations	14	46	22	12	0	6	64	12	35
2014	Human resources	14	50	14	14	0	7	69	15	14
2014	Financial management	15	30	22	7	20	6	47	30	14
2014	Information management	10	60	10	10	10	0	70	20	10
2014	Information technology	10	40	20	10	0	20	63	13	10
2014	None of the above	8	19	12	31	23	8	29	58	26

Question 32. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Federal regulators	3	29	14	29	25	0	32	54	97
2018	Compliance, inspection and enforcement	4	28	16	36	12	4	33	50	25
2018	Communications or public affairs	7	21	7	36	21	7	31	62	14
2018	Administration and operations	3	45	3	29	19	0	48	48	31
2018	Human resources	10	29	19	19	19	5	40	40	21
2018	Information technology	10	30	0	20	40	0	40	60	10
2018	None of the above	0	7	36	7	50	0	7	57	14
2017	Federal regulators	11	22	10	29	21	8	36	54	89
2017	Compliance, inspection and enforcement	2	34	10	22	24	7	39	50	41
2017	Communications or public affairs	0	30	20	40	10	0	30	50	10
2017	Legal services	9	36	9	36	9	0	45	45	11
2017	Administration and operations	8	44	16	28	4	0	52	32	25
2017	Human resources	0	47	27	13	13	0	47	27	15
2017	Information management	0	17	17	42	25	0	17	67	12
2017	None of the above	5	24	19	19	33	0	29	52	21
2014	Federal regulators	19	36	20	16	9	0	55	25	122
2014	Compliance, inspection and enforcement	30	30	11	24	0	5	63	26	37
2014	Communications or public affairs	0	62	8	23	8	0	62	31	13
2014	Legal services	26	57	9	9	0	0	83	9	23
2014	Administration and operations	17	28	37	12	3	3	47	15	35
2014	Human resources	20	47	13	13	0	7	71	14	15
2014	Financial management	22	7	28	15	20	7	32	38	14
2014	Information management	10	40	30	10	10	0	50	20	10
2014	Information technology	20	40	20	0	0	20	75	0	10
2014	None of the above	4	27	23	19	27	0	31	46	26

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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Federal regulators	21	39	15	14	10	0	60	24	98
2018	Compliance, inspection and enforcement	16	40	12	20	12	0	56	32	25
2018	Communications or public affairs	29	21	14	7	29	0	50	36	14
2018	Administration and operations	32	35	6	16	10	0	68	26	31
2018	Human resources	10	35	25	30	0	0	45	30	20
2018	Information technology	50	20	20	10	0	0	70	10	10
2018	None of the above	7	43	21	7	21	0	50	29	14
2017	Federal regulators	22	44	10	16	9	0	65	25	89
2017	Compliance, inspection and enforcement	29	34	12	20	5	0	63	24	41
2017	Communications or public affairs	40	20	20	10	10	0	60	20	10
2017	Legal services	0	82	0	18	0	0	82	18	11
2017	Administration and operations	24	48	20	4	4	0	72	8	25
2017	Human resources	7	50	14	21	7	0	57	29	14
2017	Information management	17	25	17	8	25	8	45	36	12
2017	None of the above	14	38	10	24	14	0	52	38	21
2014	Federal regulators	23	49	12	10	5	1	73	15	122
2014	Compliance, inspection and enforcement	30	46	16	8	0	0	76	8	37
2014	Communications or public affairs	23	54	8	8	8	0	77	15	13
2014	Legal services	43	52	0	4	0	0	96	4	23
2014	Administration and operations	32	41	9	15	3	0	73	18	34
2014	Human resources	20	60	0	20	0	0	80	20	15
2014	Financial management	30	20	22	7	20	0	50	28	14
2014	Information management	30	30	10	20	10	0	60	30	10
2014	Information technology	30	40	20	10	0	0	70	10	10
2014	None of the above	31	12	15	15	27	0	42	42	26

Question 7. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Federal regulators	21	42	13	13	10	0	63	24	98
2018	Compliance, inspection and enforcement	24	28	20	16	12	0	52	28	25
2018	Communications or public affairs	14	43	7	21	14	0	57	36	14
2018	Administration and operations	32	45	6	13	3	0	77	16	31
2018	Human resources	14	33	14	29	10	0	48	38	21
2018	Information technology	20	60	10	10	0	0	80	10	10
2018	None of the above	14	57	21	0	7	0	71	7	14
2017	Federal regulators	24	45	10	16	4	1	69	21	89
2017	Compliance, inspection and enforcement	20	44	12	22	2	0	63	24	41
2017	Communications or public affairs	20	40	10	10	20	0	60	30	10
2017	Legal services	18	36	18	18	9	0	55	27	11
2017	Administration and operations	44	28	12	8	8	0	72	16	25
2017	Human resources	0	57	21	7	14	0	57	21	14
2017	Information management	8	42	8	33	8	0	50	42	12
2017	None of the above	19	57	0	19	5	0	76	24	21

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Federal regulators	3	16	22	31	17	8	3	21	54	97
2018	Compliance, inspection and enforcement	0	8	20	36	20	8	8	10	67	25
2018	Communications or public affairs	14	0	7	43	21	14	0	17	75	14
2018	Administration and operations	3	19	29	13	19	16	0	27	38	31
2018	Human resources	5	10	10	29	24	19	5	19	69	21
2018	Information technology	10	10	50	0	20	10	0	22	22	10
2018	None of the above	0	15	38	23	15	8	0	17	42	13
2017	Federal regulators	14	23	12	27	13	12	0	41	45	89
2017	Compliance, inspection and enforcement	5	5	22	24	20	24	0	13	58	41
2017	Communications or public affairs	10	20	10	10	40	10	0	33	56	10
2017	Legal services	0	18	27	9	27	18	0	22	44	11
2017	Administration and operations	16	24	28	16	4	8	4	45	23	25
2017	Human resources	7	33	13	27	7	13	0	46	38	15
2017	Information management	8	25	8	42	0	17	0	40	50	12
2017	None of the above	0	14	29	38	10	10	0	16	53	21
2014	Federal regulators	15	26	17	19	8	14	1	48	31	122
2014	Compliance, inspection and enforcement	8	32	14	14	8	24	0	54	29	37
2014	Communications or public affairs	15	31	0	15	31	8	0	50	50	13
2014	Legal services	13	30	17	17	4	17	0	53	26	23
2014	Administration and operations	12	25	9	14	23	14	3	44	45	35
2014	Human resources	20	47	7	20	0	7	0	71	21	15
2014	Financial management	7	22	15	35	0	20	0	37	44	14
2014	Information management	20	40	0	20	10	10	0	67	33	10
2014	Information technology	20	10	30	10	0	20	10	43	14	10
2014	None of the above	8	20	20	16	32	4	0	29	50	25

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Federal regulators	29	37	16	11	6	0	1	66	17	98
2018	Compliance, inspection and enforcement	29	33	13	17	8	0	0	63	25	24
2018	Communications or public affairs	21	36	14	0	21	7	0	62	23	14
2018	Administration and operations	27	47	20	3	3	0	0	73	7	30
2018	Human resources	24	38	5	24	10	0	0	62	33	21
2018	Information technology	20	50	10	20	0	0	0	70	20	10
2018	None of the above	21	36	7	14	21	0	0	57	36	14
2017	Federal regulators	32	33	11	16	6	0	1	66	23	89
2017	Compliance, inspection and enforcement	27	41	12	15	2	2	0	70	18	41
2017	Communications or public affairs	30	40	10	10	10	0	0	70	20	10
2017	Legal services	27	45	18	9	0	0	0	73	9	11
2017	Administration and operations	36	40	4	12	8	0	0	76	20	25
2017	Human resources	7	47	13	13	20	0	0	53	33	15
2017	Information management	42	17	17	0	17	8	0	64	18	12
2017	None of the above	29	33	10	10	14	5	0	65	25	21
2014	Federal regulators	31	37	12	11	6	1	3	70	17	122
2014	Compliance, inspection and enforcement	38	43	5	11	0	3	0	83	11	37
2014	Communications or public affairs	15	31	15	23	15	0	0	46	38	13
2014	Legal services	39	39	4	17	0	0	0	78	17	23
2014	Administration and operations	35	37	14	3	6	3	2	76	9	35
2014	Human resources	47	27	7	13	0	7	0	79	14	15
2014	Financial management	30	43	7	15	6	0	0	72	20	14
2014	Information management	50	30	10	10	0	0	0	80	10	10
2014	Information technology	50	40	0	0	0	10	0	100	0	10
2014	None of the above	27	31	19	12	12	0	0	58	23	26

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Federal regulators	36	18	36	9	0	0	55	9	11
2017	Federal regulators	25	44	6	13	13	0	69	25	16
2014	Federal regulators	26	53	9	9	0	3	82	9	23

Job fit and development

Question 1. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Federal regulators	17	56	10	17	1	0	0	73	18	98
2018	Compliance, inspection and enforcement	32	36	4	24	4	0	0	68	28	25
2018	Communications or public affairs	36	36	7	7	14	0	0	71	21	14
2018	Administration and operations	13	48	19	10	6	0	3	63	17	31
2018	Human resources	24	43	19	5	10	0	0	67	14	21
2018	Information technology	20	30	10	40	0	0	0	50	40	10
2018	None of the above	7	64	21	7	0	0	0	71	7	14
2017	Federal regulators	31	42	9	14	4	0	0	72	19	87
2017	Compliance, inspection and enforcement	32	41	10	10	7	0	0	73	17	41
2017	Communications or public affairs	30	30	10	20	10	0	0	60	30	10
2017	Legal services	36	36	18	0	9	0	0	73	9	11
2017	Administration and operations	32	44	4	12	8	0	0	76	20	25
2017	Human resources	20	40	20	7	13	0	0	60	20	15
2017	Information management	33	25	17	8	17	0	0	58	25	12
2017	None of the above	24	29	5	33	10	0	0	52	43	21
2014	Federal regulators	34	38	9	15	3	1	0	73	18	122
2014	Compliance, inspection and enforcement	38	46	3	8	5	0	0	84	14	37
2014	Communications or public affairs	15	46	15	23	0	0	0	62	23	13
2014	Legal services	35	57	4	4	0	0	0	91	4	23
2014	Administration and operations	32	45	9	9	6	0	0	77	14	35
2014	Human resources	13	60	27	0	0	0	0	73	0	15
2014	Financial management	43	28	22	7	0	0	0	70	7	14
2014	Information management	40	10	20	10	20	0	0	50	30	10
2014	Information technology	20	40	0	20	10	10	0	67	33	10
2014	None of the above	23	35	19	4	19	0	0	58	23	26

Question 2. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Federal regulators	44	45	8	1	2	0	89	3	98
2018	Compliance, inspection and enforcement	33	50	8	8	0	0	83	8	24
2018	Communications or public affairs	50	29	0	14	7	0	79	21	14
2018	Administration and operations	29	19	10	23	19	0	48	42	31
2018	Human resources	52	19	5	24	0	0	71	24	21
2018	Information technology	30	50	20	0	0	0	80	0	10
2018	None of the above	36	36	21	7	0	0	71	7	14
2017	Federal regulators	45	36	8	8	3	1	81	11	89
2017	Compliance, inspection and enforcement	51	37	0	7	5	0	88	12	41
2017	Communications or public affairs	70	10	10	10	0	0	80	10	10
2017	Legal services	27	55	0	18	0	0	82	18	11
2017	Administration and operations	28	28	12	20	12	0	56	32	25
2017	Human resources	20	40	0	27	13	0	60	40	15
2017	Information management	25	50	8	8	8	0	75	17	12
2017	None of the above	43	38	0	14	5	0	81	19	21
2014	Federal regulators	54	33	4	5	4	0	87	9	122
2014	Compliance, inspection and enforcement	54	43	0	3	0	0	97	3	37
2014	Communications or public affairs	62	38	0	0	0	0	100	0	13
2014	Legal services	43	43	4	9	0	0	87	9	23
2014	Administration and operations	25	40	12	14	9	0	65	23	35
2014	Human resources	47	33	7	13	0	0	80	13	15
2014	Financial management	37	28	7	15	13	0	65	28	14
2014	Information management	40	40	0	20	0	0	80	20	10
2014	Information technology	50	20	30	0	0	0	70	0	10
2014	None of the above	31	35	15	15	4	0	65	19	26

Question 3. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Federal regulators	50	41	4	5	0	0	91	5	97
2018	Compliance, inspection and enforcement	48	36	12	4	0	0	84	4	25
2018	Communications or public affairs	38	38	0	8	15	0	77	23	13
2018	Administration and operations	35	32	10	16	6	0	68	23	31
2018	Human resources	57	19	0	24	0	0	76	24	21
2018	Information technology	40	60	0	0	0	0	100	0	10
2018	None of the above	43	43	7	0	7	0	86	7	14
2017	Federal regulators	55	32	4	5	2	1	88	8	89
2017	Compliance, inspection and enforcement	63	24	2	5	5	0	88	10	41
2017	Communications or public affairs	80	20	0	0	0	0	100	0	10
2017	Legal services	36	45	0	18	0	0	82	18	11
2017	Administration and operations	36	36	4	12	12	0	72	24	25
2017	Human resources	27	40	7	13	13	0	67	27	15
2017	Information management	17	50	25	8	0	0	67	8	12
2017	None of the above	48	33	5	10	5	0	81	14	21
2014	Federal regulators	57	28	4	6	4	0	86	10	122
2014	Compliance, inspection and enforcement	49	49	0	3	0	0	97	3	37
2014	Communications or public affairs	62	31	0	8	0	0	92	8	13
2014	Legal services	61	30	0	9	0	0	91	9	23
2014	Administration and operations	34	35	6	12	14	0	68	26	35
2014	Human resources	47	40	0	13	0	0	87	13	15
2014	Financial management	30	28	15	15	13	0	57	28	14
2014	Information management	20	50	20	0	10	0	70	10	10
2014	Information technology	60	30	10	0	0	0	90	0	10
2014	None of the above	35	35	12	4	12	4	72	16	26

Question 37. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Federal regulators	10	34	24	20	12	0	44	32	98
2018	Compliance, inspection and enforcement	20	32	24	12	12	0	52	24	25
2018	Communications or public affairs	7	21	36	21	14	0	29	36	14
2018	Administration and operations	16	23	29	16	13	3	40	30	31
2018	Human resources	14	33	29	19	5	0	48	24	21
2018	Information technology	0	30	0	40	30	0	30	70	10
2018	None of the above	7	43	14	14	21	0	50	36	14
2017	Federal regulators	27	31	19	15	8	0	58	23	89
2017	Compliance, inspection and enforcement	22	41	17	10	5	5	67	15	41
2017	Communications or public affairs	10	30	30	10	20	0	40	30	10
2017	Legal services	0	27	18	36	18	0	27	55	11
2017	Administration and operations	16	44	16	8	16	0	60	24	25
2017	Human resources	7	33	13	33	7	7	43	43	15
2017	Information management	0	33	8	42	17	0	33	58	12
2017	None of the above	14	48	14	10	14	0	62	24	21
2014	Federal regulators	36	36	10	11	6	1	73	17	122
2014	Compliance, inspection and enforcement	51	35	3	8	3	0	86	11	37
2014	Communications or public affairs	8	38	15	38	0	0	46	38	13
2014	Legal services	22	48	9	4	4	13	80	10	23
2014	Administration and operations	29	37	14	12	9	0	66	20	35
2014	Human resources	27	47	7	13	7	0	73	20	15
2014	Financial management	30	22	22	15	6	6	55	22	14
2014	Information management	30	40	10	10	10	0	70	20	10
2014	Information technology	30	10	10	40	0	10	44	44	10
2014	None of the above	8	35	19	15	23	0	42	38	26

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Federal regulators	12	29	23	15	18	1	1	42	34	98
2018	Compliance, inspection and enforcement	8	16	24	32	12	4	4	26	48	25
2018	Communications or public affairs	0	21	7	50	14	7	0	23	69	14
2018	Administration and operations	6	10	19	19	35	3	6	18	61	31
2018	Human resources	15	35	20	20	10	0	0	50	30	20
2018	Information technology	0	10	20	30	40	0	0	10	70	10
2018	None of the above	7	29	0	21	43	0	0	36	64	14
2017	Federal regulators	21	31	12	15	16	0	4	55	33	89
2017	Compliance, inspection and enforcement	20	23	20	10	25	3	0	44	36	40
2017	Communications or public affairs	10	10	10	40	30	0	0	20	70	10
2017	Legal services	0	36	18	27	18	0	0	36	45	11
2017	Administration and operations	24	20	12	20	24	0	0	44	44	25
2017	Human resources	0	27	20	40	7	7	0	29	50	15
2017	Information management	0	17	8	25	42	0	8	18	73	12
2017	None of the above	5	29	14	10	29	0	14	39	44	21
2014	Federal regulators	28	32	6	15	12	1	5	65	29	122
2014	Compliance, inspection and enforcement	46	27	5	11	5	3	3	77	17	37
2014	Communications or public affairs	8	31	15	31	15	0	0	38	46	13
2014	Legal services	26	30	9	9	22	0	4	59	32	23
2014	Administration and operations	23	32	12	14	17	0	2	56	32	35
2014	Human resources	13	33	13	13	20	7	0	50	36	15
2014	Financial management	30	22	7	7	28	6	0	55	37	14
2014	Information management	30	50	0	10	10	0	0	80	20	10
2014	Information technology	10	20	20	30	20	0	0	30	50	10
2014	None of the above	19	27	8	8	35	4	0	48	44	26

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Federal regulators	22	37	19	17	5	0	60	22	98
2018	Compliance, inspection and enforcement	12	40	28	12	8	0	52	20	25
2018	Communications or public affairs	7	64	7	0	21	0	71	21	14
2018	Administration and operations	30	33	13	17	7	0	63	23	30
2018	Human resources	19	38	29	14	0	0	57	14	21
2018	Information technology	40	40	20	0	0	0	80	0	10
2018	None of the above	14	21	21	36	7	0	36	43	14
2017	Federal regulators	25	49	10	14	2	0	74	16	89
2017	Compliance, inspection and enforcement	34	34	5	20	7	0	68	27	41
2017	Communications or public affairs	10	70	0	0	20	0	80	20	10
2017	Legal services	27	55	9	9	0	0	82	9	11
2017	Administration and operations	16	48	8	20	8	0	64	28	25
2017	Human resources	13	47	13	13	7	7	64	21	15
2017	Information management	17	33	17	17	17	0	50	33	12
2017	None of the above	10	57	14	14	5	0	67	19	21
2014	Federal regulators	27	47	11	9	6	0	74	15	122
2014	Compliance, inspection and enforcement	38	49	5	3	3	3	89	6	37
2014	Communications or public affairs	15	31	15	38	0	0	46	38	13
2014	Legal services	22	61	0	17	0	0	83	17	23
2014	Administration and operations	22	43	14	12	9	0	65	20	35
2014	Human resources	20	73	7	0	0	0	93	0	15
2014	Financial management	30	22	28	15	6	0	52	20	14
2014	Information management	40	20	0	30	10	0	60	40	10
2014	Information technology	50	50	0	0	0	0	100	0	10
2014	None of the above	23	31	12	19	15	0	54	35	26

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Federal regulators	26	37	15	15	7	0	63	22	98
2018	Compliance, inspection and enforcement	20	28	20	20	12	0	48	32	25
2018	Communications or public affairs	21	36	14	14	14	0	57	29	14
2018	Administration and operations	35	35	13	13	3	0	71	16	31
2018	Human resources	30	40	20	10	0	0	70	10	20
2018	Information technology	40	20	30	10	0	0	60	10	10
2018	None of the above	21	7	36	29	7	0	29	36	14
2017	Federal regulators	31	44	10	12	3	0	75	15	89
2017	Compliance, inspection and enforcement	32	41	7	17	2	0	73	20	41
2017	Communications or public affairs	10	60	10	10	10	0	70	20	10
2017	Legal services	27	45	0	27	0	0	73	27	11
2017	Administration and operations	28	36	20	12	4	0	64	16	25
2017	Human resources	20	40	13	27	0	0	60	27	15
2017	Information management	25	33	8	17	8	8	64	27	12
2017	None of the above	19	38	14	19	10	0	57	29	21
2014	Federal regulators	36	43	7	10	3	0	79	14	122
2014	Compliance, inspection and enforcement	38	43	14	3	0	3	83	3	37
2014	Communications or public affairs	23	54	15	8	0	0	77	8	13
2014	Legal services	30	52	4	9	4	0	83	13	23
2014	Administration and operations	25	43	12	12	6	3	70	18	35
2014	Human resources	29	43	21	7	0	0	71	7	14
2014	Financial management	30	28	7	22	13	0	57	35	14
2014	Information management	50	10	10	30	0	0	60	30	10
2014	Information technology	60	30	10	0	0	0	90	0	10
2014	None of the above	23	23	19	15	19	0	46	35	26

Question 13. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Federal regulators	19	41	25	8	7	0	60	15	98
2018	Compliance, inspection and enforcement	20	36	16	20	8	0	56	28	25
2018	Communications or public affairs	15	38	8	15	23	0	54	38	13
2018	Administration and operations	26	35	19	13	6	0	61	19	31
2018	Human resources	24	38	19	10	10	0	62	19	21
2018	Information technology	30	50	20	0	0	0	80	0	10
2018	None of the above	15	46	31	8	0	0	62	8	13
2017	Federal regulators	25	51	10	10	3	1	77	13	89
2017	Compliance, inspection and enforcement	27	46	12	12	2	0	73	15	41
2017	Communications or public affairs	10	30	20	20	20	0	40	40	10
2017	Legal services	18	55	18	9	0	0	73	9	11
2017	Administration and operations	36	36	4	20	4	0	72	24	25
2017	Human resources	7	40	20	13	13	7	50	29	15
2017	Information management	17	42	8	8	25	0	58	33	12
2017	None of the above	10	43	10	19	19	0	52	38	21
2014	Federal regulators	38	41	9	8	3	0	80	11	122
2014	Compliance, inspection and enforcement	38	43	11	5	3	0	81	8	37
2014	Communications or public affairs	15	69	8	8	0	0	85	8	13
2014	Legal services	39	52	9	0	0	0	91	0	23
2014	Administration and operations	37	43	17	0	3	0	80	3	35
2014	Human resources	20	60	13	7	0	0	80	7	15
2014	Financial management	35	35	7	15	7	0	70	22	14
2014	Information management	30	40	20	0	10	0	70	10	10
2014	Information technology	60	30	0	10	0	0	90	10	10
2014	None of the above	23	23	19	8	23	4	48	32	26

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Federal regulators	17	34	26	18	5	1	51	23	98
2018	Compliance, inspection and enforcement	4	36	24	20	8	8	43	30	25
2018	Communications or public affairs	21	43	14	7	0	14	75	8	14
2018	Administration and operations	13	35	19	29	3	0	48	32	31
2018	Human resources	25	35	35	5	0	0	60	5	20
2018	Information technology	0	50	30	10	10	0	50	20	10
2018	None of the above	0	29	43	14	14	0	29	29	14
2017	Federal regulators	23	37	18	13	2	6	64	16	89
2017	Compliance, inspection and enforcement	15	46	22	12	5	0	61	17	41
2017	Communications or public affairs	20	40	10	30	0	0	60	30	10
2017	Legal services	9	55	9	9	9	9	70	20	11
2017	Administration and operations	24	40	16	12	4	4	67	17	25
2017	Human resources	7	67	7	13	7	0	73	20	15
2017	Information management	8	33	33	17	8	0	42	25	12
2017	None of the above	15	40	20	15	5	5	58	21	20

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Federal regulators	41	38	10	8	3	79	11	98
2018	Compliance, inspection and enforcement	32	48	12	8	0	80	8	25
2018	Communications or public affairs	36	36	14	7	7	71	14	14
2018	Administration and operations	52	29	6	6	6	81	13	31
2018	Human resources	38	52	5	5	0	90	5	21
2018	Information technology	60	20	20	0	0	80	0	10
2018	None of the above	29	50	21	0	0	79	0	14
2017	Federal regulators	44	37	3	10	6	81	16	89
2017	Compliance, inspection and enforcement	54	29	5	2	10	83	12	41
2017	Communications or public affairs	30	20	20	20	10	50	30	10
2017	Legal services	73	9	9	9	0	82	9	11
2017	Administration and operations	52	36	8	4	0	88	4	25
2017	Human resources	27	40	0	13	20	67	33	15
2017	Information management	50	33	8	8	0	83	8	12
2017	None of the above	25	35	5	25	10	60	35	20
2014	Federal regulators	41	45	4	8	3	86	10	122
2014	Compliance, inspection and enforcement	46	30	14	8	3	76	11	37
2014	Communications or public affairs	23	54	8	8	8	77	15	13
2014	Legal services	43	35	13	9	0	78	9	23
2014	Administration and operations	57	29	6	6	3	86	9	35
2014	Human resources	53	27	7	13	0	80	13	15
2014	Financial management	57	7	20	7	7	65	15	14
2014	Information management	70	20	0	10	0	90	10	10
2014	Information technology	40	60	0	0	0	100	0	10
2014	None of the above	27	35	12	12	15	62	27	26

Question 15. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Federal regulators	21	40	22	9	8	0	0	60	18	98
2018	Compliance, inspection and enforcement	16	28	28	16	12	0	0	44	28	25
2018	Communications or public affairs	36	43	7	0	14	0	0	79	14	14
2018	Administration and operations	42	35	10	10	3	0	0	77	13	31
2018	Human resources	33	33	24	0	10	0	0	67	10	21
2018	Information technology	10	50	40	0	0	0	0	60	0	10
2018	None of the above	7	43	21	14	14	0	0	50	29	14
2017	Federal regulators	25	39	15	13	7	0	1	64	20	87
2017	Compliance, inspection and enforcement	20	37	34	2	7	0	0	56	10	41
2017	Communications or public affairs	50	20	10	10	10	0	0	70	20	10
2017	Legal services	45	45	0	9	0	0	0	91	9	11
2017	Administration and operations	40	36	20	4	0	0	0	76	4	25
2017	Human resources	7	33	33	13	13	0	0	40	27	15
2017	Information management	33	33	17	8	0	8	0	73	9	12
2017	None of the above	38	33	10	10	10	0	0	71	19	21
2014	Federal regulators	12	44	28	10	6	0	0	56	16	122
2014	Compliance, inspection and enforcement	11	35	35	11	5	3	0	47	17	37
2014	Communications or public affairs	23	54	8	15	0	0	0	77	15	13
2014	Legal services	26	26	26	22	0	0	0	52	22	23
2014	Administration and operations	23	43	28	6	0	0	0	66	6	35
2014	Human resources	20	33	20	13	13	0	0	53	27	15
2014	Financial management	35	43	22	0	0	0	0	78	0	14
2014	Information management	30	30	20	10	10	0	0	60	20	10
2014	Information technology	20	50	20	10	0	0	0	70	10	10
2014	None of the above	8	35	27	19	12	0	0	42	31	26

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2018	Federal regulators	21	35	44	97
2018	Compliance, inspection and enforcement	24	64	12	25
2018	Communications or public affairs	21	29	50	14
2018	Administration and operations	26	39	35	31
2018	Human resources	35	40	25	20
2018	Information technology	20	30	50	10
2018	None of the above	36	36	29	14
2017	Federal regulators	22	43	35	88
2017	Compliance, inspection and enforcement	15	51	34	41
2017	Communications or public affairs	20	40	40	10
2017	Legal services	18	36	45	11
2017	Administration and operations	48	20	32	25
2017	Human resources	40	13	47	15
2017	Information management	25	33	42	12
2017	None of the above	19	48	33	21
2014	Federal regulators	16	50	34	122
2014	Compliance, inspection and enforcement	14	54	32	37
2014	Communications or public affairs	23	46	31	13
2014	Legal services	9	52	39	23
2014	Administration and operations	35	34	32	35
2014	Human resources	20	60	20	15
2014	Financial management	28	35	37	14
2014	Information management	30	30	40	10
2014	Information technology	10	40	50	10
2014	None of the above	23	23	54	26

Question 47. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2018	Federal regulators	30	15	10	20	7	18	21
2017	Federal regulators	35	0	15	40	0	10	20
2017	Administration and operations	25	25	33	0	8	8	12
2014	Federal regulators	27	16	11	27	9999	20	19
2014	Administration and operations	17	50	0	8	9999	25	12

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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Federal regulators	38	42	7	10	2	0	80	12	98
2018	Compliance, inspection and enforcement	48	32	4	16	0	0	80	16	25
2018	Communications or public affairs	21	57	14	7	0	0	79	7	14
2018	Administration and operations	26	48	10	10	6	0	74	16	31
2018	Human resources	33	52	14	0	0	0	86	0	21
2018	Information technology	30	50	20	0	0	0	80	0	10
2018	None of the above	21	64	7	7	0	0	86	7	14
2017	Federal regulators	43	36	8	8	4	2	80	12	89
2017	Compliance, inspection and enforcement	32	41	15	5	7	0	73	12	41
2017	Communications or public affairs	30	50	10	10	0	0	80	10	10
2017	Legal services	18	45	18	18	0	0	64	18	11
2017	Administration and operations	32	44	12	8	4	0	76	12	25
2017	Human resources	29	36	14	7	7	7	69	15	14
2017	Information management	17	50	8	8	17	0	67	25	12
2017	None of the above	14	43	24	5	14	0	57	19	21
2014	Federal regulators	54	36	2	6	3	1	90	8	122
2014	Compliance, inspection and enforcement	62	32	3	0	3	0	95	3	37
2014	Communications or public affairs	54	31	15	0	0	0	85	0	13
2014	Legal services	48	26	13	13	0	0	74	13	23
2014	Administration and operations	48	29	9	6	6	3	79	12	35
2014	Human resources	27	60	7	7	0	0	87	7	15
2014	Financial management	35	43	15	7	0	0	78	7	14
2014	Information management	40	30	20	0	10	0	70	10	10
2014	Information technology	50	30	10	0	10	0	80	10	10
2014	None of the above	35	38	19	4	4	0	73	8	26

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Federal regulators	10	40	17	23	10	0	50	33	98
2018	Compliance, inspection and enforcement	16	44	16	20	4	0	60	24	25
2018	Communications or public affairs	14	36	14	21	7	7	54	31	14
2018	Administration and operations	13	52	10	16	10	0	65	26	31
2018	Human resources	19	48	10	24	0	0	67	24	21
2018	Information technology	30	40	20	0	10	0	70	10	10
2018	None of the above	0	36	29	21	14	0	36	36	14
2017	Federal regulators	17	29	14	30	6	3	48	38	89
2017	Compliance, inspection and enforcement	17	29	24	15	15	0	46	29	41
2017	Communications or public affairs	0	40	10	40	10	0	40	50	10
2017	Legal services	18	36	9	36	0	0	55	36	11
2017	Administration and operations	24	28	24	16	8	0	52	24	25
2017	Human resources	13	47	13	13	13	0	60	27	15
2017	Information management	8	33	25	8	25	0	42	33	12
2017	None of the above	14	29	14	19	24	0	43	43	21
2014	Federal regulators	28	45	15	8	4	0	73	12	122
2014	Compliance, inspection and enforcement	41	41	8	5	3	3	83	8	37
2014	Communications or public affairs	8	62	8	23	0	0	69	23	13
2014	Legal services	48	48	0	4	0	0	96	4	23
2014	Administration and operations	23	51	20	3	0	3	76	3	35
2014	Human resources	47	53	0	0	0	0	100	0	15
2014	Financial management	22	28	30	15	6	0	50	20	14
2014	Information management	30	50	10	10	0	0	80	10	10
2014	Information technology	20	60	10	10	0	0	80	10	10
2014	None of the above	23	31	15	15	15	0	54	31	26

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Federal regulators	19	29	38	9	5	0	0	14	48	98
2018	Compliance, inspection and enforcement	20	16	44	12	8	0	0	20	36	25
2018	Communications or public affairs	21	43	21	14	0	0	0	14	64	14
2018	Administration and operations	6	26	39	23	3	3	0	27	33	31
2018	Human resources	14	48	19	19	0	0	0	19	62	21
2018	Information technology	30	40	20	10	0	0	0	10	70	10
2018	None of the above	14	36	43	7	0	0	0	7	50	14
2017	Federal regulators	15	32	28	15	9	0	0	24	47	89
2017	Compliance, inspection and enforcement	17	34	27	15	5	2	0	20	53	41
2017	Communications or public affairs	30	30	20	20	0	0	0	20	60	10
2017	Legal services	9	36	36	9	9	0	0	18	45	11
2017	Administration and operations	20	24	40	16	0	0	0	16	44	25
2017	Human resources	7	33	47	13	0	0	0	13	40	15
2017	Information management	42	0	25	8	8	0	17	20	50	12
2017	None of the above	38	14	33	10	0	5	0	10	55	21
2014	Federal regulators	4	19	37	28	13	0	0	40	23	121
2014	Compliance, inspection and enforcement	5	11	38	24	11	5	5	39	18	37
2014	Communications or public affairs	15	15	31	15	15	0	8	33	33	13
2014	Legal services	0	4	43	30	17	4	0	50	5	23
2014	Administration and operations	3	17	42	23	14	0	0	37	20	35
2014	Human resources	13	20	33	33	0	0	0	33	33	15
2014	Financial management	0	15	43	15	28	0	0	43	15	14
2014	Information management	10	30	30	30	0	0	0	30	40	10
2014	Information technology	10	30	50	10	0	0	0	10	40	10
2014	None of the above	15	19	35	15	12	4	0	28	36	26

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Federal regulators	17	33	28	18	5	0	0	22	50	98
2018	Compliance, inspection and enforcement	20	20	36	24	0	0	0	24	40	25
2018	Communications or public affairs	54	23	15	0	0	8	0	0	83	13
2018	Administration and operations	3	23	19	32	16	3	3	52	28	31
2018	Human resources	14	33	29	19	0	5	0	20	50	21
2018	Information technology	30	30	30	10	0	0	0	10	60	10
2018	None of the above	36	21	29	14	0	0	0	14	57	14
2017	Federal regulators	13	25	27	20	12	2	1	32	39	88
2017	Compliance, inspection and enforcement	17	37	15	24	5	2	0	30	55	41
2017	Communications or public affairs	10	40	30	10	10	0	0	20	50	10
2017	Legal services	18	36	27	0	18	0	0	18	55	11
2017	Administration and operations	16	20	36	24	4	0	0	28	36	25
2017	Human resources	40	27	27	7	0	0	0	7	67	15
2017	Information management	25	17	42	0	0	0	17	0	50	12
2017	None of the above	52	24	10	10	5	0	0	14	76	21
2014	Federal regulators	5	9	25	42	19	0	1	61	14	121
2014	Compliance, inspection and enforcement	0	19	27	22	19	8	5	47	22	37
2014	Communications or public affairs	0	15	15	38	31	0	0	69	15	13
2014	Legal services	0	4	22	39	30	4	0	73	5	23
2014	Administration and operations	3	9	28	37	20	3	0	59	12	35
2014	Human resources	7	7	53	27	7	0	0	33	13	15
2014	Financial management	7	15	20	22	35	0	0	57	22	14
2014	Information management	10	30	30	30	0	0	0	30	40	10
2014	Information technology	0	20	40	30	10	0	0	40	20	10
2014	None of the above	15	15	27	19	19	0	4	40	32	26

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Federal regulators	27	29	27	14	2	0	0	17	57	98
2018	Compliance, inspection and enforcement	24	36	28	8	4	0	0	12	60	25
2018	Communications or public affairs	43	14	29	7	7	0	0	14	57	14
2018	Administration and operations	26	23	32	10	10	0	0	19	48	31
2018	Human resources	19	52	19	5	0	5	0	5	75	21
2018	Information technology	30	40	20	10	0	0	0	10	70	10
2018	None of the above	50	29	0	21	0	0	0	21	79	14
2017	Federal regulators	19	29	33	11	6	2	1	17	49	87
2017	Compliance, inspection and enforcement	32	29	22	10	5	2	0	15	63	41
2017	Communications or public affairs	50	30	10	10	0	0	0	10	80	10
2017	Legal services	18	27	27	9	18	0	0	27	45	11
2017	Administration and operations	32	20	36	8	4	0	0	12	52	25
2017	Human resources	33	27	33	0	7	0	0	7	60	15
2017	Information management	42	8	33	0	0	8	8	0	60	12
2017	None of the above	43	24	19	10	0	0	5	10	70	21
2014	Federal regulators	13	20	44	15	7	0	2	22	33	122
2014	Compliance, inspection and enforcement	14	24	27	19	5	5	5	27	42	37
2014	Communications or public affairs	38	15	23	15	8	0	0	23	54	13
2014	Legal services	4	13	35	39	9	0	0	48	17	23
2014	Administration and operations	17	35	40	6	3	0	0	9	52	35
2014	Human resources	20	33	40	7	0	0	0	7	53	15
2014	Financial management	22	16	6	40	16	0	0	56	38	13
2014	Information management	0	20	20	50	0	0	10	56	22	10
2014	Information technology	10	20	60	10	0	0	0	10	30	10
2014	None of the above	38	23	23	8	8	0	0	15	62	26

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Federal regulators	10	14	41	31	4	0	0	35	24	97
2018	Compliance, inspection and enforcement	13	25	29	33	0	0	0	33	38	24
2018	Communications or public affairs	14	29	29	21	7	0	0	29	43	14
2018	Administration and operations	6	6	39	32	16	0	0	48	13	31
2018	Human resources	10	10	52	29	0	0	0	29	19	21
2018	Information technology	0	50	30	20	0	0	0	20	50	10
2018	None of the above	21	7	57	14	0	0	0	14	29	14
2017	Federal regulators	5	21	39	24	11	0	0	35	26	88
2017	Compliance, inspection and enforcement	5	17	49	15	10	2	2	26	23	41
2017	Communications or public affairs	40	20	40	0	0	0	0	0	60	10
2017	Legal services	9	0	55	18	18	0	0	36	9	11
2017	Administration and operations	4	24	40	28	4	0	0	32	28	25
2017	Human resources	27	33	20	13	7	0	0	20	60	15
2017	Information management	8	8	42	8	17	8	8	30	20	12
2017	None of the above	14	19	38	19	5	5	0	25	35	21
2014	Federal regulators	4	13	42	35	6	1	0	41	17	120
2014	Compliance, inspection and enforcement	3	14	22	35	16	5	5	58	18	37
2014	Communications or public affairs	0	15	54	23	8	0	0	31	15	13
2014	Legal services	0	4	39	39	17	0	0	57	4	23
2014	Administration and operations	3	19	29	35	14	0	0	49	22	35
2014	Human resources	7	20	33	40	0	0	0	40	27	15
2014	Financial management	0	15	15	37	28	6	0	69	16	14
2014	Information management	0	0	70	30	0	0	0	30	0	10
2014	Information technology	0	20	60	20	0	0	0	20	20	10
2014	None of the above	20	24	28	16	12	0	0	28	44	25

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Federal regulators	26	26	29	16	2	0	1	18	53	97
2018	Compliance, inspection and enforcement	24	32	32	8	4	0	0	12	56	25
2018	Communications or public affairs	36	29	7	21	0	0	7	23	69	14
2018	Administration and operations	3	19	48	26	0	0	3	27	23	31
2018	Human resources	14	19	33	24	5	5	0	30	35	21
2018	Information technology	40	30	20	10	0	0	0	10	70	10
2018	None of the above	36	50	14	0	0	0	0	0	86	14
2017	Federal regulators	13	25	28	20	13	0	1	33	39	88
2017	Compliance, inspection and enforcement	27	22	27	10	5	7	2	16	54	41
2017	Communications or public affairs	40	30	30	0	0	0	0	0	70	10
2017	Legal services	27	27	18	18	9	0	0	27	55	11
2017	Administration and operations	16	20	36	16	12	0	0	28	36	25
2017	Human resources	40	40	13	0	0	0	7	0	86	15
2017	Information management	42	17	8	0	17	8	8	20	70	12
2017	None of the above	38	24	24	14	0	0	0	14	62	21
2014	Federal regulators	7	27	35	24	6	1	0	31	34	121
2014	Compliance, inspection and enforcement	14	24	24	11	14	8	5	28	44	37
2014	Communications or public affairs	0	15	38	38	8	0	0	46	15	13
2014	Legal services	4	22	22	22	30	0	0	52	26	23
2014	Administration and operations	6	9	45	26	12	0	3	38	15	35
2014	Human resources	7	27	40	27	0	0	0	27	33	15
2014	Financial management	20	15	22	22	15	6	0	39	37	14
2014	Information management	20	40	30	10	0	0	0	10	60	10
2014	Information technology	30	30	0	30	0	10	0	33	67	10
2014	None of the above	27	19	31	15	4	4	0	20	48	26

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Federal regulators	7	14	37	33	9	0	0	42	21	98
2018	Compliance, inspection and enforcement	13	13	25	46	4	0	0	50	25	24
2018	Communications or public affairs	29	21	21	21	0	7	0	23	54	14
2018	Administration and operations	0	10	39	35	6	3	6	46	11	31
2018	Human resources	5	5	24	52	10	5	0	65	10	21
2018	Information technology	20	20	30	30	0	0	0	30	40	10
2018	None of the above	7	36	50	7	0	0	0	7	43	14
2017	Federal regulators	7	10	26	35	19	2	1	56	17	88
2017	Compliance, inspection and enforcement	7	22	24	29	15	2	0	45	30	41
2017	Communications or public affairs	10	20	30	40	0	0	0	40	30	10
2017	Legal services	27	36	18	9	9	0	0	18	64	11
2017	Administration and operations	8	20	36	24	8	0	4	33	29	25
2017	Human resources	13	20	40	7	20	0	0	27	33	15
2017	Information management	17	8	42	8	8	0	17	20	30	12
2017	None of the above	19	19	33	14	10	5	0	25	40	21
2014	Federal regulators	6	24	34	23	9	2	2	34	31	121
2014	Compliance, inspection and enforcement	16	16	27	22	3	11	5	29	39	37
2014	Communications or public affairs	0	8	54	31	8	0	0	38	8	13
2014	Legal services	0	4	35	43	13	4	0	59	5	23
2014	Administration and operations	6	17	29	32	14	0	3	47	23	35
2014	Human resources	0	13	47	27	7	0	7	36	14	15
2014	Financial management	7	7	15	35	22	13	0	66	17	14
2014	Information management	30	20	20	30	0	0	0	30	50	10
2014	Information technology	0	10	40	30	10	10	0	44	11	10
2014	None of the above	23	12	35	15	4	8	4	22	39	26

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Federal regulators	20	28	35	15	2	0	0	17	48	97
2018	Compliance, inspection and enforcement	28	36	20	12	4	0	0	16	64	25
2018	Communications or public affairs	21	36	36	0	0	7	0	0	62	14
2018	Administration and operations	19	26	42	6	3	3	0	10	47	31
2018	Human resources	10	43	38	5	0	5	0	5	55	21
2018	Information technology	10	30	40	20	0	0	0	20	40	10
2018	None of the above	43	36	14	7	0	0	0	7	79	14
2017	Federal regulators	13	23	40	18	5	0	0	24	36	88
2017	Compliance, inspection and enforcement	17	32	34	10	5	2	0	15	50	41
2017	Communications or public affairs	30	10	40	20	0	0	0	20	40	10
2017	Legal services	9	55	18	0	18	0	0	18	64	11
2017	Administration and operations	20	24	44	8	4	0	0	12	44	25
2017	Human resources	7	33	53	7	0	0	0	7	40	15
2017	Information management	42	0	33	8	8	0	8	18	45	12
2017	None of the above	38	33	10	10	5	5	0	15	75	21
2014	Federal regulators	7	28	41	16	6	0	2	22	36	121
2014	Compliance, inspection and enforcement	22	24	30	11	0	11	3	13	53	37
2014	Communications or public affairs	23	15	38	23	0	0	0	23	38	13
2014	Legal services	4	22	30	26	13	0	4	41	27	23
2014	Administration and operations	14	26	40	12	6	3	0	18	41	35
2014	Human resources	27	20	33	20	0	0	0	20	47	15
2014	Financial management	15	28	28	22	7	0	0	30	43	14
2014	Information management	30	10	40	20	0	0	0	20	40	10
2014	Information technology	10	20	20	40	10	0	0	50	30	10
2014	None of the above	35	27	31	0	8	0	0	8	62	26

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Federal regulators	28	27	16	18	10	0	0	55	28	96
2018	Compliance, inspection and enforcement	24	36	12	12	16	0	0	60	28	25
2018	Communications or public affairs	38	8	0	31	23	0	0	46	54	13
2018	Administration and operations	27	37	3	17	17	0	0	63	33	30
2018	Human resources	24	33	19	24	0	0	0	57	24	21
2018	Information technology	50	20	10	10	10	0	0	70	20	10
2018	None of the above	8	38	23	23	8	0	0	46	31	13
2017	Federal regulators	36	40	6	11	6	0	0	76	17	89
2017	Compliance, inspection and enforcement	37	32	12	12	7	0	0	68	20	41
2017	Communications or public affairs	40	20	10	20	10	0	0	60	30	10
2017	Legal services	18	64	0	18	0	0	0	82	18	11
2017	Administration and operations	24	40	8	20	8	0	0	64	28	25
2017	Human resources	27	13	27	20	13	0	0	40	33	15
2017	Information management	33	42	8	17	0	0	0	75	17	12
2017	None of the above	38	33	5	10	14	0	0	71	24	21
2014	Federal regulators	41	36	6	12	3	1	1	79	15	122
2014	Compliance, inspection and enforcement	57	30	8	0	0	5	0	91	0	37
2014	Communications or public affairs	31	15	15	23	15	0	0	46	38	13
2014	Legal services	35	35	9	22	0	0	0	70	22	23
2014	Administration and operations	38	33	3	21	3	3	0	73	24	34
2014	Human resources	40	53	0	0	0	7	0	100	0	15
2014	Financial management	15	65	13	7	0	0	0	80	7	14
2014	Information management	40	40	0	20	0	0	0	80	20	10
2014	Information technology	40	50	10	0	0	0	0	90	0	10
2014	None of the above	27	31	15	12	15	0	0	58	27	26

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Federal regulators	38	42	14	3	3	80	6	97
2018	Compliance, inspection and enforcement	40	36	12	12	0	76	12	25
2018	Communications or public affairs	29	21	0	36	14	50	50	14
2018	Administration and operations	26	35	10	16	13	61	29	31
2018	Human resources	29	43	5	19	5	71	24	21
2018	Information technology	60	10	20	10	0	70	10	10
2018	None of the above	31	38	23	0	8	69	8	13
2017	Federal regulators	45	45	4	5	0	90	5	88
2017	Compliance, inspection and enforcement	44	32	7	10	7	76	17	41
2017	Communications or public affairs	20	40	0	30	10	60	40	10
2017	Legal services	45	45	0	9	0	91	9	11
2017	Administration and operations	28	48	16	8	0	76	8	25
2017	Human resources	33	27	13	27	0	60	27	15
2017	Information management	25	50	17	8	0	75	8	12
2017	None of the above	43	29	0	19	10	71	29	21
2014	Federal regulators	58	32	5	3	2	90	5	122
2014	Compliance, inspection and enforcement	57	38	3	0	3	95	3	37
2014	Communications or public affairs	15	46	8	23	8	62	31	13
2014	Legal services	48	39	4	9	0	87	9	23
2014	Administration and operations	34	55	12	0	0	88	0	35
2014	Human resources	33	53	0	13	0	87	13	15
2014	Financial management	43	43	15	0	0	85	0	14
2014	Information management	30	30	20	10	10	60	20	10
2014	Information technology	80	20	0	0	0	100	0	10
2014	None of the above	40	28	20	4	8	68	12	25

Question 21. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Federal regulators	34	41	17	4	4	75	8	97
2018	Compliance, inspection and enforcement	16	56	16	8	4	72	12	25
2018	Communications or public affairs	21	43	0	14	21	64	36	14
2018	Administration and operations	26	42	13	13	6	68	19	31
2018	Human resources	29	43	19	10	0	71	10	21
2018	Information technology	50	30	10	10	0	80	10	10
2018	None of the above	8	54	31	0	8	62	8	13

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Federal regulators	34	37	17	6	4	1	0	72	10	97
2018	Compliance, inspection and enforcement	44	48	4	0	4	0	0	92	4	25
2018	Communications or public affairs	54	31	0	8	0	8	0	92	8	13
2018	Administration and operations	35	35	23	0	3	3	0	73	3	31
2018	Human resources	40	40	10	10	0	0	0	80	10	20
2018	Information technology	60	20	10	0	10	0	0	80	10	10
2018	None of the above	7	57	29	0	7	0	0	64	7	14
2017	Federal regulators	41	39	10	9	1	1	0	80	10	89
2017	Compliance, inspection and enforcement	45	30	10	5	5	5	0	79	11	40
2017	Communications or public affairs	50	40	10	0	0	0	0	90	0	10
2017	Legal services	27	55	18	0	0	0	0	82	0	11
2017	Administration and operations	32	44	16	0	4	4	0	79	4	25
2017	Human resources	27	60	7	0	7	0	0	87	7	15
2017	Information management	25	42	25	0	0	0	8	73	0	12
2017	None of the above	33	29	14	5	10	10	0	68	16	21
2014	Federal regulators	47	34	8	4	1	6	0	86	5	121
2014	Compliance, inspection and enforcement	59	32	5	0	0	0	3	94	0	37
2014	Communications or public affairs	23	62	8	0	0	8	0	92	0	13
2014	Legal services	57	22	13	4	0	4	0	82	5	23
2014	Administration and operations	40	37	14	3	3	3	0	79	6	35
2014	Human resources	33	53	0	7	0	7	0	93	7	15
2014	Financial management	20	65	15	0	0	0	0	85	0	14
2014	Information management	70	10	20	0	0	0	0	80	0	10
2014	Information technology	80	20	0	0	0	0	0	100	0	10
2014	None of the above	38	31	19	4	8	0	0	69	12	26

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Federal regulators	36	31	15	13	6	0	67	18	97
2018	Compliance, inspection and enforcement	36	48	0	12	4	0	84	16	25
2018	Communications or public affairs	33	50	0	0	8	8	91	9	12
2018	Administration and operations	29	45	16	3	3	3	77	7	31
2018	Human resources	30	35	25	10	0	0	65	10	20
2018	Information technology	40	20	30	10	0	0	60	10	10
2018	None of the above	8	38	31	15	8	0	46	23	13
2017	Federal regulators	35	39	11	11	2	2	75	13	88
2017	Compliance, inspection and enforcement	34	51	5	2	7	0	85	10	41
2017	Communications or public affairs	50	50	0	0	0	0	100	0	10
2017	Legal services	27	55	9	9	0	0	82	9	11
2017	Administration and operations	36	40	20	0	4	0	76	4	25
2017	Human resources	20	53	13	13	0	0	73	13	15
2017	Information management	17	50	17	8	8	0	67	17	12
2017	None of the above	24	33	19	5	14	5	60	20	21
2014	Federal regulators	47	37	5	9	1	1	85	10	122
2014	Compliance, inspection and enforcement	59	35	0	3	3	0	95	5	37
2014	Communications or public affairs	23	46	23	8	0	0	69	8	13
2014	Legal services	43	48	4	4	0	0	91	4	23
2014	Administration and operations	32	45	6	9	6	3	79	15	35
2014	Human resources	47	53	0	0	0	0	100	0	15
2014	Financial management	35	50	15	0	0	0	85	0	14
2014	Information management	60	20	10	0	10	0	80	10	10
2014	Information technology	70	30	0	0	0	0	100	0	10
2014	None of the above	31	19	27	15	8	0	50	23	26

Question 42. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Federal regulators	41	32	13	7	7	0	0	73	14	98
2018	Compliance, inspection and enforcement	32	52	4	4	8	0	0	84	12	25
2018	Communications or public affairs	54	23	8	15	0	0	0	77	15	13
2018	Administration and operations	35	42	10	6	6	0	0	77	13	31
2018	Human resources	40	40	10	10	0	0	0	80	10	20
2018	Information technology	40	40	20	0	0	0	0	80	0	10
2018	None of the above	21	43	29	0	7	0	0	64	7	14
2017	Federal regulators	45	34	12	5	2	1	0	80	8	88
2017	Compliance, inspection and enforcement	51	34	7	2	5	0	0	85	7	41
2017	Communications or public affairs	40	40	10	10	0	0	0	80	10	10
2017	Legal services	18	55	9	18	0	0	0	73	18	11
2017	Administration and operations	40	36	8	12	4	0	0	76	16	25
2017	Human resources	20	47	27	7	0	0	0	67	7	15
2017	Information management	25	42	8	17	8	0	0	67	25	12
2017	None of the above	29	29	14	19	10	0	0	57	29	21
2014	Federal regulators	58	30	5	4	3	0	0	88	8	122
2014	Compliance, inspection and enforcement	57	38	0	3	0	0	3	97	3	37
2014	Communications or public affairs	23	62	15	0	0	0	0	85	0	13
2014	Legal services	70	26	4	0	0	0	0	96	0	23
2014	Administration and operations	48	43	3	3	3	0	0	91	6	35
2014	Human resources	47	53	0	0	0	0	0	100	0	15
2014	Financial management	37	43	0	20	0	0	0	80	20	14
2014	Information management	40	40	10	0	10	0	0	80	10	10
2014	Information technology	70	30	0	0	0	0	0	100	0	10
2014	None of the above	27	38	12	12	12	0	0	65	23	26

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Federal regulators	10	33	20	20	12	3	1	46	33	97
2018	Compliance, inspection and enforcement	8	36	12	20	16	8	0	48	39	25
2018	Communications or public affairs	14	29	7	7	36	7	0	46	46	14
2018	Administration and operations	10	32	16	19	16	3	3	45	38	31
2018	Human resources	19	33	29	5	14	0	0	52	19	21
2018	Information technology	20	30	20	30	0	0	0	50	30	10
2018	None of the above	8	38	23	15	15	0	0	46	31	13
2017	Federal regulators	27	35	13	19	4	1	1	63	23	88
2017	Compliance, inspection and enforcement	17	29	20	15	7	10	2	53	25	41
2017	Communications or public affairs	20	20	10	20	30	0	0	40	50	10
2017	Legal services	0	55	18	27	0	0	0	55	27	11
2017	Administration and operations	8	60	16	12	4	0	0	68	16	25
2017	Human resources	13	53	0	20	13	0	0	67	33	15
2017	Information management	25	25	17	25	0	8	0	55	27	12
2017	None of the above	14	43	10	19	10	0	5	60	30	21
2014	Federal regulators	25	42	13	8	4	6	2	73	13	122
2014	Compliance, inspection and enforcement	41	24	8	11	0	5	11	77	13	37
2014	Communications or public affairs	23	23	23	8	23	0	0	46	31	13
2014	Legal services	22	43	9	17	0	9	0	71	19	23
2014	Administration and operations	24	32	12	15	12	3	3	59	28	34
2014	Human resources	20	53	0	20	0	0	7	79	21	15
2014	Financial management	7	59	13	13	0	7	0	72	14	14
2014	Information management	40	30	0	10	20	0	0	70	30	10
2014	Information technology	80	10	0	0	0	0	10	100	0	10
2014	None of the above	23	23	15	12	15	12	0	52	30	26

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Federal regulators	21	38	20	14	5	1	1	60	20	96
2018	Compliance, inspection and enforcement	20	28	24	12	8	8	0	52	22	25
2018	Communications or public affairs	29	29	21	7	14	0	0	57	21	14
2018	Administration and operations	23	39	3	23	10	3	0	63	33	31
2018	Human resources	33	43	5	14	5	0	0	76	19	21
2018	Information technology	30	20	30	20	0	0	0	50	20	10
2018	None of the above	0	57	21	21	0	0	0	57	21	14
2017	Federal regulators	31	37	13	9	3	7	0	73	13	89
2017	Compliance, inspection and enforcement	39	32	12	10	7	0	0	71	17	41
2017	Communications or public affairs	10	50	20	20	0	0	0	60	20	10
2017	Legal services	18	36	27	9	0	9	0	60	10	11
2017	Administration and operations	28	32	20	16	0	4	0	63	17	25
2017	Human resources	20	33	33	7	7	0	0	53	13	15
2017	Information management	33	17	33	8	8	0	0	50	17	12
2017	None of the above	14	33	10	14	19	10	0	53	37	21
2014	Federal regulators	34	37	13	9	2	4	0	75	11	122
2014	Compliance, inspection and enforcement	49	24	5	5	3	8	5	84	9	37
2014	Communications or public affairs	15	38	15	31	0	0	0	54	31	13
2014	Legal services	52	26	9	9	0	4	0	82	9	23
2014	Administration and operations	32	50	9	6	0	3	0	85	6	34
2014	Human resources	53	40	0	0	7	0	0	93	7	15
2014	Financial management	28	22	43	7	0	0	0	50	7	14
2014	Information management	50	30	10	0	10	0	0	80	10	10
2014	Information technology	60	30	0	10	0	0	0	90	10	10
2014	None of the above	15	35	12	15	19	4	0	52	36	26

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Federal regulators	18	33	22	17	11	0	51	28	97
2018	Compliance, inspection and enforcement	16	36	24	24	0	0	52	24	25
2018	Communications or public affairs	14	29	21	21	7	7	46	31	14
2018	Administration and operations	7	47	20	17	10	0	53	27	30
2018	Human resources	38	24	19	19	0	0	62	19	21
2018	Information technology	40	0	40	0	20	0	40	20	10
2018	None of the above	0	50	29	14	7	0	50	21	14

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Federal regulators	10	13	19	23	24	10	1	26	52	97
2018	Compliance, inspection and enforcement	12	16	24	16	24	8	0	30	43	25
2018	Communications or public affairs	0	7	43	21	7	14	7	9	36	14
2018	Administration and operations	6	19	19	29	16	3	6	29	50	31
2018	Human resources	10	19	10	29	14	14	5	35	53	21
2018	Information technology	20	10	30	10	30	0	0	30	40	10
2018	None of the above	7	21	21	21	29	0	0	29	50	14
2017	Federal regulators	19	15	10	26	14	13	3	41	48	89
2017	Compliance, inspection and enforcement	12	22	20	20	20	5	2	37	42	41
2017	Communications or public affairs	0	20	0	30	40	10	0	22	78	10
2017	Legal services	18	9	45	18	0	9	0	30	20	11
2017	Administration and operations	12	20	24	24	8	12	0	36	36	25
2017	Human resources	7	20	13	20	27	7	7	31	54	15
2017	Information management	25	0	33	8	33	0	0	25	42	12
2017	None of the above	10	10	14	24	29	14	0	22	61	21
2014	Federal regulators	14	21	11	17	11	19	7	47	38	121
2014	Compliance, inspection and enforcement	30	19	14	8	5	22	3	64	18	37
2014	Communications or public affairs	15	15	23	31	8	8	0	33	42	13
2014	Legal services	22	9	22	17	17	13	0	35	40	23
2014	Administration and operations	9	36	12	12	18	11	3	52	34	34
2014	Human resources	33	20	7	7	7	27	0	73	18	15
2014	Financial management	7	20	30	37	0	6	0	30	39	14
2014	Information management	0	40	10	20	10	20	0	50	38	10
2014	Information technology	40	0	20	0	10	30	0	57	14	10
2014	None of the above	8	8	12	12	50	12	0	17	70	26

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Federal regulators	12	88	98
2018	Compliance, inspection and enforcement	20	80	25
2018	Human resources	24	76	21

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2018	Federal regulators	42	12

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	(%)	Total responses
2018	Federal regulators	0	12

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2018	Federal regulators	0	12

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2018	Federal regulators	0	12

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2018	Federal regulators	0	12

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2018	Federal regulators	58	12

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	(%)	Total responses
2018	Federal regulators	58	12

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2018	Federal regulators	42	12

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year	Demographic	(%)	Total responses
2018	Federal regulators	58	12

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	(%)	Total responses
2018	Federal regulators	58	12

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	(%)	Total responses
2018	Federal regulators	42	12

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	(%)	Total responses
2018	Federal regulators	0	12

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	(%)	Total responses
2018	Federal regulators	0	12

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2018	Federal regulators	42	12

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2018	Federal regulators	0	12

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2018	Federal regulators	0	12

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year	Demographic	(%)	Total responses
2018	Federal regulators	0	12

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	(%)	Total responses
2018	Federal regulators	0	12

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2018	Federal regulators	0	12

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	(%)	Total responses
2018	Federal regulators	0	12

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2018	Federal regulators	50	12

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2018	Federal regulators	50	12

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	(%)	Total responses
2018	Federal regulators	0	12

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2018	Federal regulators	42	12

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Federal regulators	10	17	22	13	13	21	3	35	35	98
2018	Compliance, inspection and enforcement	4	16	4	24	4	36	12	38	54	25
2018	Communications or public affairs	21	7	21	7	14	29	0	40	30	14
2018	Administration and operations	16	19	23	3	10	19	10	50	18	31
2018	Human resources	6	33	11	11	11	28	0	54	31	18
2018	Information technology	10	10	50	0	0	20	10	29	0	10
2018	None of the above	0	14	29	7	14	29	7	22	33	14
2017	Federal regulators	19	15	19	10	8	27	2	48	24	89
2017	Compliance, inspection and enforcement	10	10	15	7	15	44	0	35	39	41
2017	Communications or public affairs	0	10	10	20	30	30	0	14	71	10
2017	Legal services	9	18	27	0	0	36	9	50	0	11
2017	Administration and operations	12	20	32	4	0	28	4	47	6	25
2017	Human resources	20	20	27	20	0	13	0	46	23	15
2017	Information management	8	17	42	25	0	0	8	27	27	12
2017	None of the above	5	10	19	19	14	14	19	21	50	21
2014	Federal regulators	16	14	12	8	3	37	10	57	21	122
2014	Compliance, inspection and enforcement	22	5	24	8	3	30	8	43	17	37
2014	Communications or public affairs	0	31	23	15	0	23	8	44	22	13
2014	Legal services	17	22	22	4	0	26	9	60	7	23
2014	Administration and operations	14	9	17	6	9	43	3	43	27	35
2014	Human resources	20	47	13	0	0	20	0	83	0	15
2014	Financial management	22	15	20	7	0	28	7	57	11	14
2014	Information management	10	20	20	10	10	20	10	43	29	10
2014	Information technology	30	20	10	0	0	40	0	83	0	10
2014	None of the above	0	4	19	8	35	31	4	6	65	26

Question 54. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Federal regulators	22	32	16	13	10	6	1	57	25	98
2018	Compliance, inspection and enforcement	20	36	12	20	4	8	0	61	26	25
2018	Communications or public affairs	29	21	0	21	14	14	0	58	42	14
2018	Administration and operations	26	29	13	13	6	10	3	63	22	31
2018	Human resources	25	45	25	0	5	0	0	70	5	20
2018	Information technology	30	30	30	0	10	0	0	60	10	10
2018	None of the above	7	36	29	21	0	7	0	46	23	14
2017	Federal regulators	27	39	12	13	4	5	0	69	18	89
2017	Compliance, inspection and enforcement	32	27	15	10	7	10	0	65	19	41
2017	Communications or public affairs	30	20	10	20	20	0	0	50	40	10
2017	Legal services	18	36	18	18	0	0	9	60	20	11
2017	Administration and operations	40	36	16	4	0	4	0	79	4	25
2017	Human resources	33	33	27	7	0	0	0	67	7	15
2017	Information management	17	50	33	0	0	0	0	67	0	12
2017	None of the above	14	19	24	10	14	19	0	41	29	21
2014	Federal regulators	34	34	12	6	3	10	1	76	10	122
2014	Compliance, inspection and enforcement	46	22	14	14	0	5	0	71	14	37
2014	Communications or public affairs	8	69	8	15	0	0	0	77	15	13
2014	Legal services	43	43	9	4	0	0	0	87	4	23
2014	Administration and operations	32	14	29	12	0	14	0	53	13	35
2014	Human resources	40	60	0	0	0	0	0	100	0	15
2014	Financial management	22	30	20	7	0	13	7	65	9	14
2014	Information management	20	50	10	0	10	10	0	78	11	10
2014	Information technology	40	40	0	0	0	20	0	100	0	10
2014	None of the above	15	15	19	12	27	12	0	35	43	26

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Federal regulators	12	88	98
2018	Information technology	0	100	10

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2018	Federal regulators	50	12

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2018	Federal regulators	0	12

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2018	Federal regulators	0	12

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	(%)	Total responses
2018	Federal regulators	0	12

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2018	Federal regulators	41	12

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2018	Federal regulators	0	12

Question 58g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2018	Federal regulators	0	12

Question 58h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	(%)	Total responses
2018	Federal regulators	0	12

Question 59c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2018	Federal regulators	0	12

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year	Demographic	(%)	Total responses
2018	Federal regulators	0	12

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year	Demographic	(%)	Total responses
2018	Federal regulators	0	12

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year	Demographic	(%)	Total responses
2018	Federal regulators	0	12

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	(%)	Total responses
2018	Federal regulators	0	12

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Federal regulators	11	24	18	5	6	31	5	55	17	98
2018	Compliance, inspection and enforcement	8	17	25	0	0	42	8	50	0	24
2018	Communications or public affairs	29	14	14	7	7	29	0	60	20	14
2018	Administration and operations	17	20	23	3	7	23	7	52	14	30
2018	Human resources	10	38	29	5	0	19	0	59	6	21
2018	Information technology	10	20	30	0	0	30	10	50	0	10
2018	None of the above	0	21	36	7	7	21	7	30	20	14
2017	Federal regulators	21	13	15	8	4	35	4	56	19	89
2017	Compliance, inspection and enforcement	7	7	15	7	2	61	0	38	25	41
2017	Communications or public affairs	0	20	40	0	0	40	0	33	0	10
2017	Legal services	9	18	36	0	0	27	9	43	0	11
2017	Administration and operations	20	8	36	0	0	32	4	44	0	25
2017	Human resources	20	27	27	0	7	20	0	58	8	15
2017	Information management	17	17	42	0	8	8	8	40	10	12
2017	None of the above	5	14	19	0	10	33	19	40	20	21
2014	Federal regulators	19	13	13	2	2	45	7	66	7	122
2014	Compliance, inspection and enforcement	32	11	14	0	0	38	5	76	0	37
2014	Communications or public affairs	8	31	38	0	0	23	0	50	0	13
2014	Legal services	30	17	9	0	0	35	9	85	0	23
2014	Administration and operations	14	9	26	6	0	42	3	42	11	35
2014	Human resources	33	33	13	0	0	20	0	83	0	15
2014	Financial management	22	30	22	0	0	26	0	70	0	14
2014	Information technology	40	10	10	0	0	30	10	83	0	10
2014	None of the above	0	4	27	8	15	38	8	7	43	26

Question 61. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Federal regulators	27	31	20	8	4	8	1	64	14	97
2018	Compliance, inspection and enforcement	21	46	25	0	4	4	0	70	4	24
2018	Communications or public affairs	43	14	7	14	7	14	0	67	25	14
2018	Administration and operations	30	23	20	3	7	17	0	64	12	30
2018	Human resources	25	60	10	5	0	0	0	85	5	20
2018	Information technology	20	40	30	0	0	10	0	67	0	10
2018	None of the above	0	50	29	14	0	7	0	54	15	14
2017	Federal regulators	34	35	12	6	2	10	1	77	10	89
2017	Compliance, inspection and enforcement	34	27	17	5	7	10	0	68	14	41
2017	Communications or public affairs	20	50	20	0	0	10	0	78	0	10
2017	Legal services	18	36	36	0	0	0	9	60	0	11
2017	Administration and operations	36	40	12	0	0	12	0	86	0	25
2017	Human resources	33	40	20	0	7	0	0	73	7	15
2017	Information management	25	17	42	8	0	8	0	45	9	12
2017	None of the above	24	29	19	0	10	19	0	65	12	21
2014	Federal regulators	40	26	12	3	2	17	0	80	5	122
2014	Compliance, inspection and enforcement	42	33	6	0	0	19	0	93	0	36
2014	Communications or public affairs	8	77	15	0	0	0	0	85	0	13
2014	Legal services	52	39	0	0	0	9	0	100	0	23
2014	Administration and operations	26	19	29	0	0	26	0	61	0	35
2014	Human resources	53	47	0	0	0	0	0	100	0	15
2014	Financial management	22	30	43	0	0	6	0	55	0	14
2014	Information management	20	60	10	0	0	10	0	89	0	10
2014	Information technology	50	20	10	0	0	20	0	88	0	10
2014	None of the above	19	12	31	12	8	15	4	38	24	26

Top of Page

Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Federal regulators	51	27	14	2	5	0	1	78	7	98
2018	Compliance, inspection and enforcement	46	21	4	4	21	4	0	70	26	24
2018	Communications or public affairs	36	29	14	7	14	0	0	64	21	14
2018	Administration and operations	60	20	7	10	3	0	0	80	13	30
2018	Human resources	43	38	10	10	0	0	0	81	10	21
2018	Information technology	30	30	30	0	10	0	0	60	10	10
2018	None of the above	21	50	7	21	0	0	0	71	21	14
2017	Federal regulators	54	24	6	6	5	3	1	81	12	89
2017	Compliance, inspection and enforcement	56	27	5	5	7	0	0	83	12	41
2017	Communications or public affairs	40	30	0	0	30	0	0	70	30	10
2017	Legal services	27	55	18	0	0	0	0	82	0	11
2017	Administration and operations	60	20	8	4	8	0	0	80	12	25
2017	Human resources	27	40	20	7	7	0	0	67	13	15
2017	Information management	75	8	8	0	8	0	0	83	8	12
2017	None of the above	43	19	14	10	10	5	0	65	20	21

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Federal regulators	21	41	24	11	4	0	61	15	98
2018	Compliance, inspection and enforcement	20	48	24	8	0	0	68	8	25
2018	Communications or public affairs	38	31	8	0	15	8	75	17	13
2018	Administration and operations	19	48	16	6	10	0	68	16	31
2018	Human resources	29	67	5	0	0	0	95	0	21
2018	Information technology	40	30	10	0	20	0	70	20	10
2018	None of the above	0	36	36	21	7	0	36	29	14
2017	Federal regulators	24	50	13	8	3	2	76	11	89
2017	Compliance, inspection and enforcement	15	46	27	5	5	2	63	10	41
2017	Communications or public affairs	0	80	10	10	0	0	80	10	10
2017	Legal services	27	55	9	0	0	9	90	0	11
2017	Administration and operations	28	44	24	0	0	4	75	0	25
2017	Human resources	21	57	7	7	7	0	79	14	14
2017	Information management	17	42	17	8	0	17	70	10	12
2017	None of the above	10	43	14	19	10	5	55	30	21

Question 66. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Federal regulators	9	35	24	15	16	0	44	32	98
2018	Compliance, inspection and enforcement	8	32	16	24	12	8	43	39	25
2018	Communications or public affairs	7	50	21	7	7	7	62	15	14
2018	Administration and operations	16	39	19	13	13	0	55	26	31
2018	Human resources	19	38	33	10	0	0	57	10	21
2018	Information technology	20	30	20	10	20	0	50	30	10
2018	None of the above	7	29	21	29	14	0	36	43	14
2017	Federal regulators	18	34	16	20	10	2	53	30	88
2017	Compliance, inspection and enforcement	12	29	27	24	5	2	43	30	41
2017	Communications or public affairs	0	20	20	50	10	0	20	60	10
2017	Legal services	9	27	36	18	9	0	36	27	11
2017	Administration and operations	12	52	20	12	4	0	64	16	25
2017	Human resources	7	40	27	7	20	0	47	27	15
2017	Information management	8	17	42	25	8	0	25	33	12
2017	None of the above	10	14	29	19	24	5	25	45	21

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Federal regulators	24	34	20	15	6	0	1	59	21	97
2018	Compliance, inspection and enforcement	36	16	32	0	16	0	0	52	16	25
2018	Communications or public affairs	21	43	14	14	7	0	0	64	21	14
2018	Administration and operations	29	42	13	6	10	0	0	71	16	31
2018	Human resources	29	29	19	5	19	0	0	57	24	21
2018	Information technology	30	40	30	0	0	0	0	70	0	10
2018	None of the above	21	29	7	29	14	0	0	50	43	14
2017	Federal regulators	39	31	19	7	5	0	0	69	12	88
2017	Compliance, inspection and enforcement	41	15	10	15	17	2	0	58	33	41
2017	Communications or public affairs	50	20	0	10	20	0	0	70	30	10
2017	Legal services	0	27	36	9	27	0	0	27	36	11
2017	Administration and operations	24	24	16	32	4	0	0	48	36	25
2017	Human resources	27	27	27	7	13	0	0	53	20	15
2017	Information management	33	0	33	8	17	0	8	36	27	12
2017	None of the above	29	24	10	24	10	5	0	55	35	21

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Federal regulators	9	23	35	23	11	0	0	32	33	96
2018	Compliance, inspection and enforcement	4	16	48	24	8	0	0	20	32	25
2018	Communications or public affairs	8	23	38	15	15	0	0	31	31	13
2018	Administration and operations	23	32	26	10	10	0	0	55	19	31
2018	Human resources	14	24	33	14	14	0	0	38	29	21
2018	Information technology	10	20	40	30	0	0	0	30	30	10
2018	None of the above	7	21	43	21	7	0	0	29	29	14
2017	Federal regulators	10	37	24	11	18	0	0	47	29	89
2017	Compliance, inspection and enforcement	7	32	32	10	17	2	0	40	28	41
2017	Communications or public affairs	0	40	20	30	10	0	0	40	40	10
2017	Legal services	9	45	27	9	9	0	0	55	18	11
2017	Administration and operations	20	48	16	12	4	0	0	68	16	25
2017	Human resources	0	13	20	27	40	0	0	13	67	15
2017	Information management	17	8	25	42	0	0	8	27	45	12
2017	None of the above	0	29	29	29	14	0	0	29	43	21

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Federal regulators	10	36	31	13	9	0	0	47	22	98
2018	Compliance, inspection and enforcement	8	56	20	8	8	0	0	64	16	25
2018	Communications or public affairs	7	21	43	14	14	0	0	29	29	14
2018	Administration and operations	23	42	19	6	6	0	3	67	13	31
2018	Human resources	10	38	29	14	10	0	0	48	24	21
2018	Information technology	20	20	30	30	0	0	0	40	30	10
2018	None of the above	0	21	50	21	7	0	0	21	29	14
2017	Federal regulators	19	39	19	11	12	0	0	58	23	89
2017	Compliance, inspection and enforcement	15	34	27	15	5	2	2	51	21	41
2017	Communications or public affairs	0	50	40	10	0	0	0	50	10	10
2017	Legal services	27	36	27	0	9	0	0	64	9	11
2017	Administration and operations	20	44	32	4	0	0	0	64	4	25
2017	Human resources	13	20	13	27	27	0	0	33	53	15
2017	Information management	25	17	33	17	0	0	8	45	18	12
2017	None of the above	14	24	19	10	29	5	0	40	40	21

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Federal regulators	9	25	26	22	18	0	0	34	39	98
2018	Compliance, inspection and enforcement	4	16	36	32	12	0	0	20	44	25
2018	Communications or public affairs	14	21	14	14	36	0	0	36	50	14
2018	Administration and operations	29	29	19	10	13	0	0	58	23	31
2018	Human resources	14	38	10	24	14	0	0	52	38	21
2018	Information technology	10	0	30	30	30	0	0	10	60	10
2018	None of the above	7	29	21	29	14	0	0	36	43	14
2017	Federal regulators	18	24	17	26	15	0	0	42	41	89
2017	Compliance, inspection and enforcement	12	15	34	17	20	2	0	28	38	41
2017	Communications or public affairs	0	30	30	10	30	0	0	30	40	10
2017	Legal services	36	9	36	9	9	0	0	45	18	11
2017	Administration and operations	16	32	28	4	20	0	0	48	24	25
2017	Human resources	0	0	33	20	47	0	0	0	67	15
2017	Information management	8	17	17	25	25	0	8	27	55	12
2017	None of the above	5	19	24	19	29	5	0	25	50	21

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Federal regulators	25	36	24	8	5	0	1	62	14	97
2018	Compliance, inspection and enforcement	24	36	24	12	4	0	0	60	16	25
2018	Communications or public affairs	36	21	36	7	0	0	0	57	7	14
2018	Administration and operations	52	26	13	3	3	0	3	80	7	31
2018	Human resources	38	43	10	5	5	0	0	81	10	21
2018	Information technology	50	40	10	0	0	0	0	90	0	10
2018	None of the above	21	43	14	14	0	0	7	69	15	14
2017	Federal regulators	27	40	13	9	10	1	0	68	19	88
2017	Compliance, inspection and enforcement	32	32	22	7	5	2	0	65	13	41
2017	Communications or public affairs	30	30	30	0	0	0	10	67	0	10
2017	Legal services	64	18	9	0	9	0	0	82	9	11
2017	Administration and operations	44	32	8	4	0	0	12	86	5	25
2017	Human resources	20	27	27	7	20	0	0	47	27	15
2017	Information management	50	25	17	0	0	0	8	82	0	12
2017	None of the above	38	19	19	5	14	5	0	60	20	21

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Federal regulators	21	27	26	12	13	0	0	48	26	98
2018	Compliance, inspection and enforcement	12	44	24	16	4	0	0	56	20	25
2018	Communications or public affairs	29	14	36	21	0	0	0	43	21	14
2018	Administration and operations	35	26	19	10	10	0	0	61	19	31
2018	Human resources	33	38	24	0	5	0	0	71	5	21
2018	Information technology	40	10	50	0	0	0	0	50	0	10
2018	None of the above	8	54	8	15	15	0	0	62	31	13
2017	Federal regulators	22	32	18	14	13	0	0	55	27	89
2017	Compliance, inspection and enforcement	10	44	20	15	12	0	0	54	27	41
2017	Communications or public affairs	10	40	40	10	0	0	0	50	10	10
2017	Legal services	45	36	9	9	0	0	0	82	9	11
2017	Administration and operations	36	40	12	8	4	0	0	76	12	25
2017	Human resources	13	20	20	40	7	0	0	33	47	15
2017	Information management	42	0	33	8	0	8	8	50	10	12
2017	None of the above	14	24	19	19	24	0	0	38	43	21

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Federal regulators	11	38	28	15	9	0	0	48	24	96
2018	Compliance, inspection and enforcement	12	28	40	20	0	0	0	40	20	25
2018	Communications or public affairs	8	38	23	23	8	0	0	46	31	13
2018	Administration and operations	19	35	26	10	6	0	3	57	17	31
2018	Human resources	10	38	19	24	10	0	0	48	33	21
2018	Information technology	10	70	10	10	0	0	0	80	10	10
2018	None of the above	7	21	36	29	7	0	0	29	36	14
2017	Federal regulators	20	36	25	13	6	0	0	56	19	89
2017	Compliance, inspection and enforcement	7	46	12	24	7	2	0	55	33	41
2017	Communications or public affairs	10	20	20	40	10	0	0	30	50	10
2017	Legal services	27	18	36	18	0	0	0	45	18	11
2017	Administration and operations	28	28	28	16	0	0	0	56	16	25
2017	Human resources	7	20	47	13	13	0	0	27	27	15
2017	Information management	17	17	17	17	25	0	8	36	45	12
2017	None of the above	10	29	14	29	19	0	0	38	48	21

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Federal regulators	6	35	30	17	12	0	0	41	29	97
2018	Compliance, inspection and enforcement	4	32	28	12	24	0	0	36	36	25
2018	Communications or public affairs	15	0	23	54	8	0	0	15	62	13
2018	Administration and operations	6	48	19	3	13	6	3	61	18	31
2018	Human resources	5	29	48	14	5	0	0	33	19	21
2018	Information technology	0	0	70	10	20	0	0	0	30	10
2018	None of the above	0	29	36	21	14	0	0	29	36	14
2017	Federal regulators	13	29	24	23	11	1	0	42	34	89
2017	Compliance, inspection and enforcement	5	29	27	15	22	2	0	35	38	41
2017	Communications or public affairs	30	10	20	10	30	0	0	40	40	10
2017	Legal services	9	9	45	36	0	0	0	18	36	11
2017	Administration and operations	8	36	32	20	4	0	0	44	24	25
2017	Human resources	7	7	33	40	13	0	0	13	53	15
2017	Information management	8	25	17	17	25	0	8	36	45	12
2017	None of the above	5	24	10	24	33	5	0	30	60	21

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Federal regulators	10	33	27	13	17	0	0	43	30	97
2018	Compliance, inspection and enforcement	16	20	32	24	8	0	0	36	32	25
2018	Communications or public affairs	8	23	23	31	15	0	0	31	46	13
2018	Administration and operations	29	32	16	10	13	0	0	61	23	31
2018	Human resources	0	24	43	24	10	0	0	24	33	21
2018	Information technology	0	30	40	20	10	0	0	30	30	10
2018	None of the above	7	29	21	29	14	0	0	36	43	14
2017	Federal regulators	13	32	16	23	14	1	0	46	38	88
2017	Compliance, inspection and enforcement	5	27	34	12	17	5	0	33	31	41
2017	Communications or public affairs	20	20	30	10	20	0	0	40	30	10
2017	Legal services	27	9	27	36	0	0	0	36	36	11
2017	Administration and operations	20	28	28	16	8	0	0	48	24	25
2017	Human resources	0	20	27	33	20	0	0	20	53	15
2017	Information management	17	17	8	8	42	0	8	36	55	12
2017	None of the above	10	29	5	24	33	0	0	38	57	21

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Federal regulators	25	26	32	8	7	0	2	51	16	97
2018	Compliance, inspection and enforcement	16	28	36	16	4	0	0	44	20	25
2018	Communications or public affairs	15	38	15	15	8	8	0	58	25	13
2018	Administration and operations	29	35	16	10	10	0	0	65	19	31
2018	Human resources	29	29	14	19	10	0	0	57	29	21
2018	Information technology	0	20	30	50	0	0	0	20	50	10
2018	None of the above	7	43	29	14	7	0	0	50	21	14
2017	Federal regulators	25	35	23	10	5	0	2	61	15	89
2017	Compliance, inspection and enforcement	20	22	32	20	2	5	0	44	23	41
2017	Communications or public affairs	30	40	10	20	0	0	0	70	20	10
2017	Legal services	18	45	27	9	0	0	0	64	9	11
2017	Administration and operations	20	28	40	12	0	0	0	48	12	25
2017	Human resources	13	20	20	27	20	0	0	33	47	15
2017	Information management	42	33	17	0	0	0	8	82	0	12
2017	None of the above	24	14	19	19	19	5	0	40	40	21

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Federal regulators	54	25	8	5	5	2	81	10	96
2018	Compliance, inspection and enforcement	56	28	8	8	0	0	84	8	25
2018	Communications or public affairs	58	33	0	0	0	8	100	0	12
2018	Administration and operations	55	13	16	10	3	3	70	13	31
2018	Human resources	67	19	5	0	5	5	90	5	21
2018	Information technology	60	30	10	0	0	0	90	0	10
2018	None of the above	57	7	21	0	14	0	64	14	14
2017	Federal regulators	59	22	9	5	3	2	82	9	89
2017	Compliance, inspection and enforcement	56	32	7	2	2	0	88	5	41
2017	Communications or public affairs	80	0	10	0	10	0	80	10	10
2017	Legal services	27	36	27	9	0	0	64	9	11
2017	Administration and operations	58	21	13	4	4	0	79	8	24
2017	Human resources	53	27	13	0	7	0	80	7	15
2017	Information management	75	8	17	0	0	0	83	0	12
2017	None of the above	62	14	0	10	10	5	80	20	21

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Federal regulators	74	13	3	3	2	5	91	6	96
2018	Compliance, inspection and enforcement	80	12	4	0	0	4	96	0	25
2018	Communications or public affairs	77	8	8	0	0	8	92	0	13
2018	Administration and operations	68	16	10	3	0	3	87	3	31
2018	Human resources	76	5	19	0	0	0	81	0	21
2018	Information technology	70	10	20	0	0	0	80	0	10
2018	None of the above	64	7	7	7	0	14	83	8	14

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Federal regulators	58	20	11	1	7	1	2	80	8	97
2018	Compliance, inspection and enforcement	60	4	12	12	4	4	4	70	17	25
2018	Communications or public affairs	62	23	0	0	15	0	0	85	15	13
2018	Administration and operations	74	13	0	3	6	0	3	90	10	31
2018	Human resources	76	5	10	5	5	0	0	81	10	21
2018	Information technology	80	0	10	10	0	0	0	80	10	10
2018	None of the above	43	21	7	14	14	0	0	64	29	14
2017	Federal regulators	78	10	3	4	3	1	0	89	8	89
2017	Compliance, inspection and enforcement	66	17	5	2	5	0	5	87	8	41
2017	Communications or public affairs	70	10	0	20	0	0	0	80	20	10
2017	Legal services	82	9	0	9	0	0	0	91	9	11
2017	Administration and operations	68	24	8	0	0	0	0	92	0	25
2017	Human resources	60	20	20	0	0	0	0	80	0	15
2017	Information management	58	25	17	0	0	0	0	83	0	12
2017	None of the above	71	5	5	5	10	0	5	80	15	21

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Federal regulators	43	41	9	3	2	2	86	5	98
2018	Compliance, inspection and enforcement	50	29	17	4	0	0	79	4	24
2018	Communications or public affairs	50	29	7	7	7	0	79	14	14
2018	Administration and operations	42	23	19	6	10	0	65	16	31
2018	Human resources	43	43	10	0	5	0	86	5	21
2018	Information technology	50	10	40	0	0	0	60	0	10
2018	None of the above	36	43	7	7	7	0	79	14	14
2017	Federal regulators	54	36	6	1	2	1	91	3	87
2017	Compliance, inspection and enforcement	54	29	12	2	0	2	85	3	41
2017	Communications or public affairs	50	30	10	10	0	0	80	10	10
2017	Legal services	55	36	0	0	9	0	91	9	11
2017	Administration and operations	44	44	8	4	0	0	88	4	25
2017	Human resources	27	47	13	13	0	0	73	13	15
2017	Information management	58	25	0	17	0	0	83	17	12
2017	None of the above	48	33	10	10	0	0	81	10	21

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Federal regulators	34	36	13	6	9	1	1	71	16	98
2018	Compliance, inspection and enforcement	42	13	21	21	4	0	0	54	25	24
2018	Communications or public affairs	50	14	14	7	14	0	0	64	21	14
2018	Administration and operations	48	26	6	10	10	0	0	74	19	31
2018	Human resources	43	19	5	19	14	0	0	62	33	21
2018	Information technology	50	10	20	20	0	0	0	60	20	10
2018	None of the above	14	29	7	21	29	0	0	43	50	14
2017	Federal regulators	42	31	11	9	6	0	1	74	15	89
2017	Compliance, inspection and enforcement	41	37	10	5	5	0	2	80	10	41
2017	Communications or public affairs	60	0	10	20	10	0	0	60	30	10
2017	Legal services	45	36	0	9	9	0	0	82	18	11
2017	Administration and operations	48	32	8	8	4	0	0	80	12	25
2017	Human resources	33	13	20	20	13	0	0	47	33	15
2017	Information management	50	25	0	8	17	0	0	75	25	12
2017	None of the above	38	19	10	29	5	0	0	57	33	21

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Federal regulators	51	14	3	0	0	0	32	96	0	98
2018	Compliance, inspection and enforcement	41	5	0	5	0	0	50	91	9	22
2018	Communications or public affairs	57	14	14	0	0	0	14	83	0	14
2018	Administration and operations	42	6	3	0	3	0	45	88	6	31
2018	Human resources	57	19	0	0	0	0	24	100	0	21
2018	None of the above	43	14	14	7	0	0	21	73	9	14
2017	Federal regulators	53	12	9	1	0	1	24	87	1	88
2017	Compliance, inspection and enforcement	41	10	10	0	0	0	39	84	0	41
2017	Communications or public affairs	60	0	0	10	0	0	30	86	14	10
2017	Legal services	55	18	0	9	0	0	18	89	11	11
2017	Administration and operations	56	20	0	0	0	0	24	100	0	25
2017	Human resources	53	20	7	0	0	0	20	92	0	15
2017	Information management	67	8	8	0	0	0	17	90	0	12
2017	None of the above	48	29	0	5	5	0	14	89	11	21

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Federal regulators	44	33	11	7	1	4	80	9	98
2018	Compliance, inspection and enforcement	33	29	8	17	8	4	65	26	24
2018	Communications or public affairs	71	7	14	0	0	7	85	0	14
2018	Administration and operations	60	23	7	0	0	10	93	0	30
2018	Human resources	86	10	0	0	0	5	100	0	21
2018	Information technology	70	20	0	10	0	0	90	10	10
2018	None of the above	50	21	14	14	0	0	71	14	14
2017	Federal regulators	64	23	10	3	0	0	87	3	88
2017	Compliance, inspection and enforcement	51	28	10	0	8	3	82	8	39
2017	Communications or public affairs	80	10	10	0	0	0	90	0	10
2017	Legal services	73	18	9	0	0	0	91	0	11
2017	Administration and operations	52	28	4	8	0	8	87	9	25
2017	Human resources	67	27	0	0	0	7	100	0	15
2017	Information management	50	17	8	8	0	17	80	10	12
2017	None of the above	48	33	5	5	5	5	85	10	21

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Federal regulators	62	22	4	2	8	1	2	86	10	98
2018	Compliance, inspection and enforcement	71	21	0	0	8	0	0	92	8	24
2018	Communications or public affairs	50	21	7	7	7	7	0	77	15	14
2018	Administration and operations	58	13	13	10	3	0	3	73	13	31
2018	Human resources	71	14	10	0	0	0	5	90	0	21
2018	Information technology	40	30	10	10	10	0	0	70	20	10
2018	None of the above	57	14	14	7	7	0	0	71	14	14
2017	Federal regulators	68	18	8	4	2	0	0	86	6	89
2017	Compliance, inspection and enforcement	51	27	10	7	0	0	5	82	8	41
2017	Communications or public affairs	40	20	30	10	0	0	0	60	10	10
2017	Legal services	73	27	0	0	0	0	0	100	0	11
2017	Administration and operations	64	8	20	8	0	0	0	72	8	25
2017	Human resources	53	47	0	0	0	0	0	100	0	15
2017	Information management	50	17	8	8	17	0	0	67	25	12
2017	None of the above	57	14	10	0	19	0	0	71	19	21

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Federal regulators	55	26	16	1	1	0	1	81	2	97
2018	Compliance, inspection and enforcement	42	38	21	0	0	0	0	79	0	24
2018	Communications or public affairs	36	29	21	7	0	7	0	69	8	14
2018	Administration and operations	29	35	35	0	0	0	0	65	0	31
2018	Human resources	57	19	14	5	0	0	5	80	5	21
2018	Information technology	50	30	10	0	10	0	0	80	10	10
2018	None of the above	43	14	29	7	7	0	0	57	14	14
2017	Federal regulators	60	26	9	3	2	0	0	86	5	88
2017	Compliance, inspection and enforcement	44	34	10	7	0	0	5	82	8	41
2017	Communications or public affairs	50	50	0	0	0	0	0	100	0	10
2017	Legal services	64	9	18	0	0	0	9	80	0	11
2017	Administration and operations	44	36	12	8	0	0	0	80	8	25
2017	Human resources	57	21	21	0	0	0	0	79	0	14
2017	Information management	67	8	25	0	0	0	0	75	0	12
2017	None of the above	43	33	10	5	10	0	0	76	14	21

Question 63. Overall, my level of work-related stress is…
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Federal regulators	6	33	41	11	8	0	1	39	20	97
2018	Compliance, inspection and enforcement	8	32	28	24	8	0	0	40	32	25
2018	Communications or public affairs	0	50	21	14	14	0	0	50	29	14
2018	Administration and operations	7	53	23	10	7	0	0	60	17	30
2018	Human resources	19	14	52	10	5	0	0	33	14	21
2018	Information technology	0	50	30	20	0	0	0	50	20	10
2018	None of the above	0	36	43	7	14	0	0	36	21	14
2017	Federal regulators	2	33	44	14	7	0	0	36	21	88
2017	Compliance, inspection and enforcement	12	24	46	5	12	0	0	37	17	41
2017	Communications or public affairs	10	10	60	20	0	0	0	20	20	10
2017	Legal services	0	45	45	9	0	0	0	45	9	11
2017	Administration and operations	16	36	36	8	0	4	0	54	8	25
2017	Human resources	0	20	40	27	13	0	0	20	40	15
2017	Information management	17	17	42	17	8	0	0	33	25	12
2017	None of the above	5	24	38	19	14	0	0	29	33	21

Question 64. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Federal regulators	10	24	41	19	4	1	24	35	95
2018	Compliance, inspection and enforcement	12	24	32	32	0	0	32	36	25
2018	Communications or public affairs	7	29	43	21	0	0	21	36	14
2018	Administration and operations	10	23	37	30	0	0	30	33	30
2018	Human resources	5	33	33	24	5	0	29	38	21
2018	Information technology	10	20	50	10	10	0	20	30	10
2018	None of the above	15	15	62	0	8	0	8	31	13
2017	Federal regulators	5	29	42	22	2	0	24	35	89
2017	Compliance, inspection and enforcement	12	17	46	22	2	0	24	29	41
2017	Communications or public affairs	10	40	40	0	10	0	10	50	10
2017	Legal services	9	9	45	27	9	0	36	18	11
2017	Administration and operations	0	20	48	32	0	0	32	20	25
2017	Human resources	0	60	27	7	7	0	13	60	15
2017	Information management	17	25	25	8	25	0	33	42	12
2017	None of the above	19	33	43	5	0	0	5	52	21

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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Federal regulators	24	42	22	6	4	2	0	25	75	98
2018	Compliance, inspection and enforcement	28	36	12	8	8	8	0	30	70	25
2018	Communications or public affairs	36	21	29	0	0	14	0	42	58	14
2018	Administration and operations	39	29	13	6	6	6	0	41	59	31
2018	Human resources	10	50	10	10	15	5	0	11	89	20
2018	Information technology	50	10	30	0	0	10	0	56	44	10
2018	None of the above	21	29	21	21	7	0	0	21	79	14
2017	Federal regulators	22	40	28	5	1	4	0	23	77	89
2017	Compliance, inspection and enforcement	27	22	32	5	10	2	2	28	72	41
2017	Communications or public affairs	40	20	30	0	0	10	0	44	56	10
2017	Legal services	0	27	27	18	18	9	0	0	100	11
2017	Administration and operations	42	25	29	0	4	0	0	42	58	24
2017	Human resources	33	27	27	0	13	0	0	33	67	15
2017	Information management	25	42	25	0	0	8	0	27	73	12
2017	None of the above	19	29	43	10	0	0	0	19	81	21

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year	Demographic	(%)	Total responses
2018	Federal regulators	13	72
2018	Compliance, inspection and enforcement	19	16
2018	Administration and operations	12	17
2018	Human resources	18	17
2018	None of the above	9	11
2017	Federal regulators	1	64
2017	Compliance, inspection and enforcement	11	28
2017	Legal services	0	10
2017	Administration and operations	7	14
2017	None of the above	6	16

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2018	Federal regulators	20	72
2018	Compliance, inspection and enforcement	19	16
2018	Administration and operations	12	17
2018	Human resources	47	17
2018	None of the above	27	11
2017	Federal regulators	9	64
2017	Compliance, inspection and enforcement	11	28
2017	Legal services	20	10
2017	Administration and operations	29	14
2017	None of the above	25	16

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2018	Federal regulators	18	72
2018	Compliance, inspection and enforcement	19	16
2018	Administration and operations	18	17
2018	Human resources	18	17
2018	None of the above	9	11
2017	Federal regulators	8	64
2017	Compliance, inspection and enforcement	7	28
2017	Legal services	10	10
2017	Administration and operations	14	14
2017	None of the above	6	16

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2018	Federal regulators	29	72
2018	Compliance, inspection and enforcement	50	16
2018	Administration and operations	41	17
2018	Human resources	29	17
2018	None of the above	36	11
2017	Federal regulators	38	64
2017	Compliance, inspection and enforcement	43	28
2017	Legal services	40	10
2017	Administration and operations	50	14
2017	None of the above	38	16

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2018	Federal regulators	3	72
2018	Compliance, inspection and enforcement	6	16
2018	Administration and operations	0	17
2018	Human resources	0	17
2018	None of the above	27	11
2017	Federal regulators	0	64
2017	Compliance, inspection and enforcement	4	28
2017	Legal services	0	10
2017	Administration and operations	0	14
2017	None of the above	0	16

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year	Demographic	(%)	Total responses
2018	Federal regulators	50	72
2018	Compliance, inspection and enforcement	44	16
2018	Administration and operations	41	17
2018	Human resources	41	17
2018	None of the above	64	11

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year	Demographic	(%)	Total responses
2018	Federal regulators	44	72
2018	Compliance, inspection and enforcement	44	16
2018	Administration and operations	24	17
2018	Human resources	35	17
2018	None of the above	45	11
2017	Federal regulators	56	64
2017	Compliance, inspection and enforcement	61	28
2017	Legal services	80	10
2017	Administration and operations	36	14
2017	None of the above	56	16

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2018	Federal regulators	24	41	11	14	2	9	66
2018	Compliance, inspection and enforcement	7	33	20	13	7	20	15
2018	Administration and operations	0	81	6	0	0	13	16
2018	Human resources	29	47	6	6	6	6	17
2018	None of the above	10	40	0	20	10	20	10
2017	Federal regulators	38	48	8	3	0	3	62
2017	Compliance, inspection and enforcement	30	33	11	11	4	11	27
2017	Legal services	20	40	20	0	0	20	10
2017	Administration and operations	29	57	7	0	0	7	14
2017	None of the above	38	31	19	6	0	6	16

Question 70. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Federal regulators	52	48	71
2018	Compliance, inspection and enforcement	63	38	16
2018	Administration and operations	35	65	17
2018	Human resources	50	50	16
2018	None of the above	30	70	10

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Federal regulators	59	9	8	3	2	4	14	83	6	97
2018	Compliance, inspection and enforcement	80	8	4	0	4	0	4	92	4	25
2018	Communications or public affairs	36	21	0	7	0	14	21	89	11	14
2018	Administration and operations	47	10	10	0	10	7	17	74	13	30
2018	Human resources	57	14	5	5	14	0	5	75	20	21
2018	Information technology	90	0	0	0	0	0	10	100	0	10
2018	None of the above	50	21	0	14	0	0	14	83	17	14

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Federal regulators	25	27	14	11	16	0	7	56	29	72
2018	Compliance, inspection and enforcement	25	31	13	13	19	0	0	56	31	16
2018	Administration and operations	19	31	19	13	6	0	13	57	21	16
2018	Human resources	47	18	12	18	0	0	6	69	19	17
2018	None of the above	9	36	9	27	18	0	0	45	45	11
2017	Federal regulators	30	31	7	10	3	0	19	75	16	65
2017	Compliance, inspection and enforcement	25	21	21	14	7	4	7	52	24	28
2017	Administration and operations	43	36	0	14	7	0	0	79	21	14
2017	Human resources	30	30	10	0	10	10	10	75	13	10
2017	None of the above	29	29	0	12	12	6	12	71	29	17

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Federal regulators	7	11	16	7	9	3	47	36	33	71
2018	Compliance, inspection and enforcement	0	13	19	0	6	6	56	33	17	16
2018	Administration and operations	6	12	6	18	24	0	35	27	64	17
2018	Human resources	24	6	6	0	29	0	35	45	45	17
2018	None of the above	0	9	18	18	9	0	45	17	50	11
2017	Federal regulators	10	9	13	4	1	7	55	49	16	65
2017	Compliance, inspection and enforcement	4	7	11	7	7	18	46	30	40	28
2017	Administration and operations	14	0	0	14	29	0	43	25	75	14
2017	Human resources	10	0	0	0	30	10	50	25	75	10
2017	None of the above	6	12	0	0	12	29	41	60	40	17

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Date modified:: 2017-08-24

2018 Public Service Employee Survey Results by Theme for National Energy Board by Question 79. With which of the following communities do you most closely identify in relation to your current job?

Table of Contents

Employee engagement

Question 5. I get a sense of satisfaction from my work.

Question 9. Overall, I feel valued at work.

Question 10. I am proud of the work that I do.

Question 14. Overall, I like my job.

Question 43. I would recommend my department or agency as a great place to work.

Question 44. I am satisfied with my department or agency.

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Question 26. I am satisfied with the quality of supervision I receive.

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Question 30. I have confidence in the senior management of my department or agency.

Question 31. Senior management in my department or agency makes effective and timely decisions.

Question 32. Essential information flows effectively from senior management to staff.

Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.

Question 7. I have clear work objectives.

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Job fit and development

Question 1. I get the training I need to do my job.

Question 2. My job is a good fit with my interests.

Question 3. My job is a good fit with my skills.

Question 37. My department or agency does a good job of supporting employee career development.

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.

Question 12. I am encouraged to be innovative or to take initiative in my work.

Question 13. I have support at work to provide a high level of service.

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.

Question 15. I can complete my assigned workload during my regular working hours.

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?

Question 47. Please indicate your reason for leaving.

Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Question 20. In my work unit, individuals behave in a respectful manner.

Question 21. The people I work with value my ideas and opinions.

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 42. Overall, my department or agency treats me with respect.

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Harassment

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 49a. From whom did you experience harassment on the job? Co-workers

Question 49c. From whom did you experience harassment on the job? Individuals working for me

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark