2018 Public Service Employee Survey Results by Theme for National Energy Board by Question 77. What is your current employee status?

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 26 39 14 17 4 0 0 65 21 260
2018 Term 19 46 15 15 4 0 0 65 19 26
2017 Indeterminate (permanent) 32 43 10 9 5 0 0 76 15 267
2017 Term 23 58 0 14 5 0 0 82 18 18
2014 Indeterminate (permanent) 38 44 8 6 4 0 0 81 11 301
2014 Term 37 37 11 7 7 0 0 74 15 27
2011 Indeterminate (permanent) 37 43 11 5 4 0 0 79 9 305
2008 Indeterminate (permanent) 37 40 12 7 4 0 0 77 12 242

Question 9. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 23 37 16 17 8 0 0 59 25 260
2018 Term 27 27 19 15 12 0 0 54 27 26
2017 Indeterminate (permanent) 26 38 12 12 11 1 0 65 23 266
2017 Term 49 42 0 5 5 0 0 91 9 18

Question 10. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 37 41 13 6 3 0 0 78 9 257
2018 Term 44 32 20 4 0 0 0 76 4 25
2017 Indeterminate (permanent) 52 34 9 2 3 0 0 86 5 268
2017 Term 42 45 9 5 0 0 0 86 5 18
2014 Indeterminate (permanent) 61 28 6 3 1 0 0 90 5 300
2014 Term 56 30 7 0 7 0 0 85 7 27
2011 Indeterminate (permanent) 56 33 6 3 2 0 0 89 5 306

Question 14. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 25 45 15 11 4 0 0 70 15 260
2018 Term 35 38 15 12 0 0 0 73 12 26
2017 Indeterminate (permanent) 35 43 11 8 3 0 0 78 11 265
2017 Term 49 32 5 9 5 0 0 82 14 18
2014 Indeterminate (permanent) 44 40 7 6 4 0 0 83 9 301
2014 Term 41 41 7 4 7 0 0 81 11 27
2011 Indeterminate (permanent) 45 41 8 5 1 0 0 86 6 305
2008 Indeterminate (permanent) 47 38 7 7 2 0 0 85 8 242

Question 43. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 28 31 20 15 5 0 0 59 21 259
2018 Term 27 31 23 4 15 0 0 58 19 26
2017 Indeterminate (permanent) 27 37 19 11 6 1 0 64 17 268
2017 Term 45 32 14 9 0 0 0 77 9 18
2014 Indeterminate (permanent) 43 38 10 6 3 1 0 82 9 301
2014 Term 44 37 11 7 0 0 0 81 7 27
2011 Indeterminate (permanent) 38 36 14 7 4 0 0 74 11 304

Question 44. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 23 36 20 14 7 0 0 59 21 259
2018 Term 23 35 23 4 15 0 0 58 19 26
2017 Indeterminate (permanent) 25 38 18 12 6 1 0 64 18 267
2017 Term 40 37 14 9 0 0 0 77 9 18
2014 Indeterminate (permanent) 40 42 9 6 3 0 0 82 9 301
2014 Term 41 41 11 7 0 0 0 81 7 27
2011 Indeterminate (permanent) 35 40 12 8 4 0 0 75 13 304
2008 Indeterminate (permanent) 38 41 10 6 5 0 0 80 11 244

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 27 22 22 15 10 4 0 51 26 259
2018 Term 15 27 35 4 15 4 0 44 20 26
2017 Indeterminate (permanent) 31 24 16 14 9 4 1 59 25 267
2017 Term 49 14 9 23 0 5 0 66 24 18
2014 Indeterminate (permanent) 42 31 11 5 6 4 1 76 12 301
2014 Term 30 33 15 11 7 4 0 65 19 27
2011 Indeterminate (permanent) 37 28 13 11 7 4 0 68 19 304
2008 Indeterminate (permanent) 30 28 17 12 8 5 0 61 21 243
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 42 31 12 7 6 2 0 75 13 259
2018 Term 46 38 4 0 12 0 0 85 12 26
2017 Indeterminate (permanent) 41 32 12 7 6 2 0 75 13 268
2017 Term 63 18 9 0 5 5 0 85 5 18
2014 Indeterminate (permanent) 47 28 13 7 3 2 0 76 10 301
2014 Term 59 26 4 7 4 0 0 85 11 27
2011 Indeterminate (permanent) 43 29 10 9 4 4 0 75 14 306
2008 Indeterminate (permanent) 36 30 13 8 7 7 0 70 16 243

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 40 33 10 12 5 0 0 73 17 257
2018 Term 35 31 4 15 12 4 0 68 28 26
2017 Indeterminate (permanent) 39 37 8 10 5 0 0 77 15 268
2017 Term 68 18 5 5 0 5 0 90 5 18
2014 Indeterminate (permanent) 40 42 6 9 3 1 0 83 12 301
2014 Term 37 30 15 15 0 4 0 69 15 27
2011 Indeterminate (permanent) 41 35 10 6 6 2 0 78 12 306
2008 Indeterminate (permanent) 30 42 9 10 7 1 0 73 17 244

Question 26. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 41 33 11 7 7 0 0 75 15 256
2018 Term 54 19 8 12 8 0 0 73 19 26
2017 Indeterminate (permanent) 47 27 12 5 9 0 1 74 14 268
2017 Term 63 28 0 0 9 0 0 91 9 18
2014 Indeterminate (permanent) 50 30 8 7 5 0 0 81 11 301
2014 Term 37 44 11 0 7 0 0 81 7 27

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 13 34 19 20 12 2 0 48 33 261
2018 Term 15 23 27 4 19 12 0 43 26 26
2017 Indeterminate (permanent) 14 29 16 21 14 5 0 46 37 268
2017 Term 31 23 18 18 0 9 0 59 20 18
2014 Indeterminate (permanent) 23 42 14 12 5 5 0 68 17 301
2014 Term 46 42 0 0 0 12 0 100 0 26
2011 Indeterminate (permanent) 21 35 18 12 10 3 0 58 24 306

Question 30. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 8 31 17 26 19 0 0 38 45 259
2018 Term 12 19 23 12 23 12 0 35 39 26
2017 Indeterminate (permanent) 11 27 17 24 20 1 0 39 44 268
2017 Term 40 23 9 23 0 5 0 66 24 18
2014 Indeterminate (permanent) 19 45 15 13 7 3 0 65 20 301
2014 Term 41 52 4 0 4 0 0 93 4 27
2011 Indeterminate (permanent) 20 34 18 17 11 1 0 54 28 306
2008 Indeterminate (permanent) 24 32 16 17 12 0 0 55 29 244

Question 31. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 5 24 21 25 21 3 0 30 47 261
2018 Term 4 23 27 19 19 8 0 29 42 26
2017 Indeterminate (permanent) 8 24 19 24 20 4 0 34 46 268
2017 Term 37 15 15 24 0 10 0 57 27 17
2014 Indeterminate (permanent) 15 39 18 16 7 6 0 57 24 300
2014 Term 30 41 11 11 0 7 0 76 12 27
2011 Indeterminate (permanent) 12 37 19 19 11 3 0 51 30 306
2008 Indeterminate (permanent) 10 38 14 23 10 4 0 50 34 243

Question 32. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 4 30 14 27 24 1 0 34 51 260
2018 Term 8 23 15 23 23 8 0 33 50 26
2017 Indeterminate (permanent) 7 30 13 26 20 3 0 38 48 267
2017 Term 26 23 18 23 0 9 0 54 25 18
2014 Indeterminate (permanent) 15 36 21 17 8 2 0 52 26 301
2014 Term 33 30 15 22 0 0 0 63 22 27
2011 Indeterminate (permanent) 13 40 14 21 11 2 0 54 32 306
2008 Indeterminate (permanent) 14 42 13 16 13 2 1 57 30 243
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 22 36 15 16 11 0 0 58 27 260
2018 Term 15 42 15 12 15 0 0 58 27 26
2017 Indeterminate (permanent) 21 40 12 17 9 0 0 62 26 267
2017 Term 23 54 14 9 0 0 0 77 9 18
2014 Indeterminate (permanent) 26 45 12 10 7 0 0 71 17 300
2014 Term 33 41 7 15 0 4 0 77 15 27
2011 Indeterminate (permanent) 25 43 13 13 5 1 0 68 18 305

Question 7. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 21 42 13 14 10 0 0 63 23 261
2018 Term 19 35 15 12 19 0 0 54 31 26
2017 Indeterminate (permanent) 21 45 10 18 6 0 0 65 24 267
2017 Term 23 63 5 9 0 0 0 86 9 18

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 4 16 21 24 20 12 3 24 52 258
2018 Term 15 0 31 8 23 23 0 20 40 26
2017 Indeterminate (permanent) 8 21 18 26 13 14 1 33 46 268
2017 Term 31 18 9 14 0 28 0 68 19 18
2014 Indeterminate (permanent) 14 26 16 19 12 12 1 46 35 300
2014 Term 7 30 11 19 4 30 0 53 32 27

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 33 35 13 12 7 0 0 68 19 259
2018 Term 27 35 15 8 15 0 0 62 23 26
2017 Indeterminate (permanent) 32 34 12 12 7 1 0 68 20 268
2017 Term 37 40 5 5 9 5 0 81 15 18
2014 Indeterminate (permanent) 34 40 11 10 4 1 0 75 14 301
2014 Term 41 22 15 11 7 4 0 65 19 27
2011 Indeterminate (permanent) 36 40 12 7 5 1 0 76 12 306
2008 Indeterminate (permanent) 26 42 11 9 9 2 1 70 19 243

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 19 42 8 15 15 0 2 62 30 48
2014 Indeterminate (permanent) 28 45 7 16 0 2 2 75 17 54

Job fit and development

Question 1. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 22 49 12 12 4 0 0 71 16 260
2018 Term 23 46 12 19 0 0 0 69 19 26
2017 Indeterminate (permanent) 29 38 11 13 8 0 0 68 21 266
2017 Term 45 42 5 9 0 0 0 86 9 18
2014 Indeterminate (permanent) 31 42 10 11 5 1 0 74 16 301
2014 Term 30 48 11 7 4 0 0 78 11 27
2011 Indeterminate (permanent) 40 39 10 7 4 0 0 79 11 306
2008 Indeterminate (permanent) 27 43 14 11 5 0 0 69 16 244

Question 2. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 38 37 11 10 4 0 0 75 14 259
2018 Term 35 46 15 0 4 0 0 81 4 26
2017 Indeterminate (permanent) 42 38 6 10 4 0 0 80 15 268
2017 Term 49 32 5 9 5 0 0 82 14 18
2014 Indeterminate (permanent) 44 40 6 7 3 0 0 84 10 301
2014 Term 37 41 7 11 4 0 0 78 15 27
2011 Indeterminate (permanent) 49 38 7 4 2 0 0 87 6 305
2008 Indeterminate (permanent) 40 39 7 10 3 0 0 80 13 244

Question 3. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 43 40 6 7 3 0 0 83 11 259
2018 Term 48 40 4 8 0 0 0 88 8 25
2017 Indeterminate (permanent) 49 34 5 7 4 0 0 84 11 268
2017 Term 68 18 9 0 5 0 0 86 5 18
2014 Indeterminate (permanent) 47 36 5 8 5 0 0 83 13 301
2014 Term 48 41 7 0 4 0 0 89 4 27
2011 Indeterminate (permanent) 51 35 6 4 3 0 0 87 7 306
2008 Indeterminate (permanent) 48 39 6 5 2 0 0 87 7 244

Question 37. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 11 34 21 20 13 0 0 45 33 261
2018 Term 15 38 19 8 19 0 0 54 27 26
2017 Indeterminate (permanent) 19 35 18 16 10 1 0 55 27 268
2017 Term 31 46 14 9 0 0 0 77 9 18
2014 Indeterminate (permanent) 30 37 12 13 7 1 0 67 21 301
2014 Term 30 44 7 7 4 7 0 80 12 27
2011 Indeterminate (permanent) 34 37 13 12 4 0 0 71 16 306
2008 Indeterminate (permanent) 29 40 11 13 6 1 0 70 19 243

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 8 28 17 20 25 1 2 38 45 260
2018 Term 8 27 15 19 23 8 0 38 46 26
2017 Indeterminate (permanent) 14 25 16 20 19 1 3 42 41 267
2017 Term 40 23 9 14 14 0 0 63 28 18
2014 Indeterminate (permanent) 26 30 10 14 17 2 1 57 32 301
2014 Term 30 44 4 7 11 4 0 77 19 27
2011 Indeterminate (permanent) 25 24 13 19 18 1 1 50 37 306
2008 Indeterminate (permanent) 17 36 14 15 16 1 1 55 32 244

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 21 40 18 14 7 0 0 61 21 260
2018 Term 31 27 23 12 8 0 0 58 19 26
2017 Indeterminate (permanent) 26 44 9 15 6 0 0 71 21 268
2017 Term 23 58 9 5 5 0 0 82 9 18
2014 Indeterminate (permanent) 27 46 10 11 6 0 0 73 17 301
2014 Term 19 52 11 15 4 0 0 70 19 27
2011 Indeterminate (permanent) 35 42 8 10 5 0 0 78 14 306

Question 12. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 27 36 17 13 7 0 0 63 20 259
2018 Term 38 31 8 15 8 0 0 69 23 26
2017 Indeterminate (permanent) 31 40 10 14 4 0 0 71 18 268
2017 Term 23 49 14 9 5 0 0 72 14 18
2014 Indeterminate (permanent) 34 40 11 10 5 1 0 74 15 300
2014 Term 22 52 15 7 4 0 0 74 11 27

Question 13. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 22 38 23 11 7 0 0 60 18 260
2018 Term 32 32 16 8 12 0 0 64 20 25
2017 Indeterminate (permanent) 25 43 10 13 8 1 0 68 21 268
2017 Term 28 58 9 5 0 0 0 86 5 18
2014 Indeterminate (permanent) 36 43 10 6 5 0 0 79 11 301
2014 Term 33 44 15 7 0 0 0 78 7 27
2011 Indeterminate (permanent) 40 42 9 7 2 0 0 83 9 305

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 13 38 25 17 4 3 0 53 21 260
2018 Term 15 31 31 8 15 0 0 46 23 26
2017 Indeterminate (permanent) 17 45 19 12 4 3 0 63 17 267
2017 Term 40 32 9 9 5 5 0 76 15 18

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 43 37 9 7 3 0 0 80 10 261
2018 Term 46 31 8 8 8 0 0 77 15 26
2017 Indeterminate (permanent) 44 33 5 10 9 0 0 77 18 267
2017 Term 63 32 5 0 0 0 0 95 0 18
2014 Indeterminate (permanent) 42 39 8 8 4 0 0 80 12 301
2014 Term 52 41 4 4 0 0 0 93 4 27
2011 Indeterminate (permanent) 42 41 8 7 2 0 0 83 9 305

Question 15. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 26 39 19 7 8 0 0 66 15 261
2018 Term 27 35 23 12 4 0 0 62 15 26
2017 Indeterminate (permanent) 23 38 22 10 7 0 0 61 17 266
2017 Term 68 28 5 0 0 0 0 95 0 18
2014 Indeterminate (permanent) 16 40 28 10 6 0 0 56 16 301
2014 Term 26 52 7 15 0 0 0 78 15 27
2011 Indeterminate (permanent) 18 38 29 9 6 0 0 56 15 306
2008 Indeterminate (permanent) 18 37 28 11 5 0 0 55 16 244

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2018 Indeterminate (permanent) 27 36 37 259
2018 Term 27 23 50 26
2017 Indeterminate (permanent) 25 40 34 267
2017 Term 14 35 51 18
2014 Indeterminate (permanent) 18 46 36 301
2014 Term 26 30 44 27
2011 Indeterminate (permanent) 21 45 34 306

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2018 Indeterminate (permanent) 25 26 20 23 0 6 69
2017 Indeterminate (permanent) 25 15 24 30 0 6 67
2014 Indeterminate (permanent) 15 32 13 27 9999 13 54
2011 Indeterminate (permanent) 17 20 25 25 9999 13 64
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 35 45 10 8 2 0 0 80 10 261
2018 Term 31 38 8 19 4 0 0 69 23 26
2017 Indeterminate (permanent) 33 39 12 9 6 1 0 73 15 267
2017 Term 40 55 0 5 0 0 0 95 5 18
2014 Indeterminate (permanent) 48 36 8 5 2 1 0 85 7 301
2014 Term 41 41 4 7 7 0 0 81 15 27
2011 Indeterminate (permanent) 50 36 9 2 2 0 0 87 4 305
2008 Indeterminate (permanent) 49 37 5 6 3 0 0 86 9 242

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 12 40 17 23 8 0 0 52 31 260
2018 Term 15 50 8 15 12 0 0 65 27 26
2017 Indeterminate (permanent) 15 34 17 22 12 1 0 50 33 268
2017 Term 35 18 23 18 0 5 0 56 19 18
2014 Indeterminate (permanent) 28 46 14 7 4 1 0 75 11 301
2014 Term 37 48 4 11 0 0 0 85 11 27
2011 Indeterminate (permanent) 33 42 16 6 1 1 0 76 8 305

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 17 32 36 12 3 0 0 15 49 260
2018 Term 12 23 38 23 4 0 0 27 35 26
2017 Indeterminate (permanent) 22 31 30 12 4 0 1 17 53 268
2017 Term 0 14 14 42 26 5 0 71 15 18
2014 Indeterminate (permanent) 7 18 40 23 11 1 1 34 25 300
2014 Term 0 11 48 15 22 4 0 38 12 27
2011 Indeterminate (permanent) 11 27 37 17 7 0 1 24 39 305
2008 Indeterminate (permanent) 12 22 34 23 8 0 1 31 34 243

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 20 27 30 17 5 0 1 23 47 259
2018 Term 28 12 16 20 12 8 4 36 45 25
2017 Indeterminate (permanent) 24 28 22 16 7 1 1 24 53 267
2017 Term 5 9 46 14 21 5 0 37 15 18
2014 Indeterminate (permanent) 5 13 27 34 19 1 2 54 18 300
2014 Term 0 19 11 37 30 4 0 69 19 27
2011 Indeterminate (permanent) 9 22 24 24 17 1 3 43 32 304
2008 Indeterminate (permanent) 9 14 26 26 20 1 3 48 25 243

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 27 33 23 14 3 0 0 17 60 259
2018 Term 27 15 31 19 4 4 0 24 44 26
2017 Indeterminate (permanent) 29 29 25 11 5 1 1 16 58 266
2017 Term 14 9 54 5 5 9 5 11 27 18
2014 Indeterminate (permanent) 18 23 36 14 6 1 2 21 42 300
2014 Term 4 15 30 48 4 0 0 52 19 27
2011 Indeterminate (permanent) 20 24 34 11 10 0 1 21 44 305
2008 Indeterminate (permanent) 10 16 35 23 12 1 2 37 27 243

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 11 16 39 27 6 0 0 34 27 255
2018 Term 8 19 31 35 8 0 0 42 27 26
2017 Indeterminate (permanent) 11 23 38 19 7 0 1 27 34 267
2017 Term 0 0 42 23 26 9 0 54 0 18
2014 Indeterminate (permanent) 5 14 38 32 9 1 1 42 19 297
2014 Term 0 4 33 41 22 0 0 63 4 27
2011 Indeterminate (permanent) 9 15 40 25 11 0 0 36 24 304
2008 Indeterminate (permanent) 8 11 38 29 11 0 2 41 19 242

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 22 26 31 16 3 0 1 19 50 258
2018 Term 23 19 19 27 0 4 8 30 48 26
2017 Indeterminate (permanent) 26 25 26 14 6 1 1 20 53 267
2017 Term 5 9 28 23 31 5 0 56 15 18
2014 Indeterminate (permanent) 11 26 30 21 8 2 1 30 38 300
2014 Term 4 7 44 19 22 4 0 42 12 27
2011 Indeterminate (permanent) 14 28 30 16 10 1 2 26 43 305
2008 Indeterminate (permanent) 9 22 35 19 10 1 3 31 33 243

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 8 16 34 33 9 1 1 42 24 258
2018 Term 8 15 27 27 8 12 4 41 27 26
2017 Indeterminate (permanent) 10 15 32 27 13 1 1 41 26 267
2017 Term 5 18 18 14 40 5 0 56 24 18
2014 Indeterminate (permanent) 9 17 34 26 9 3 3 36 28 300
2014 Term 4 11 26 37 7 11 4 52 17 27
2011 Indeterminate (permanent) 11 24 31 20 10 2 2 30 37 305
2008 Indeterminate (permanent) 16 27 30 15 7 4 2 23 46 244

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 21 29 34 12 2 1 0 14 51 259
2018 Term 23 27 35 8 0 8 0 8 54 26
2017 Indeterminate (permanent) 19 28 35 11 6 0 0 18 47 267
2017 Term 5 5 46 35 5 5 0 42 10 18
2014 Indeterminate (permanent) 16 25 36 14 5 2 1 20 43 300
2014 Term 7 22 26 30 15 0 0 44 30 27

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 29 31 12 18 11 0 0 59 29 255
2018 Term 35 19 12 19 15 0 0 54 35 26
2017 Indeterminate (permanent) 35 36 9 12 8 0 0 71 20 267
2017 Term 49 32 5 14 0 0 0 82 14 18
2014 Indeterminate (permanent) 38 37 9 11 4 1 0 76 15 300
2014 Term 41 41 0 19 0 0 0 81 19 27

Question 20. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 35 39 11 10 5 0 0 74 15 258
2018 Term 50 23 4 8 15 0 0 73 23 26
2017 Indeterminate (permanent) 39 40 7 9 5 0 0 79 14 267
2017 Term 49 42 5 5 0 0 0 91 5 18
2014 Indeterminate (permanent) 48 40 6 4 2 0 0 87 6 300
2014 Term 44 44 4 7 0 0 0 89 7 27

Question 21. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 28 47 14 7 3 0 0 76 10 258
2018 Term 50 15 12 8 15 0 0 65 23 26

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 37 38 15 5 3 2 0 77 8 259
2018 Term 35 31 8 8 15 4 0 68 24 26
2017 Indeterminate (permanent) 36 41 13 4 4 2 0 79 8 266
2017 Term 49 23 9 9 5 5 0 76 15 18
2014 Indeterminate (permanent) 45 35 11 4 1 4 0 84 5 301
2014 Term 59 33 4 4 0 0 0 93 4 27

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 34 37 15 9 5 1 0 72 13 258
2018 Term 32 36 12 4 16 0 0 68 20 25
2017 Indeterminate (permanent) 32 44 12 6 5 1 0 77 11 267
2017 Term 54 18 9 9 5 5 0 76 15 18
2014 Indeterminate (permanent) 42 38 9 7 2 1 0 82 9 301
2014 Term 52 41 0 4 4 0 0 93 7 27
2011 Indeterminate (permanent) 37 36 14 7 3 3 0 75 10 306

Question 42. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 39 36 13 8 4 0 0 75 12 260
2018 Term 38 35 8 4 15 0 0 73 19 26
2017 Indeterminate (permanent) 40 36 12 9 4 0 0 76 12 267
2017 Term 63 32 5 0 0 0 0 95 0 18
2014 Indeterminate (permanent) 49 38 5 4 3 0 0 87 8 301
2014 Term 59 33 7 0 0 0 0 93 0 27
2011 Indeterminate (permanent) 47 34 11 6 2 0 0 81 8 306
2008 Indeterminate (permanent) 43 39 9 5 5 0 0 82 10 244

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 13 33 19 17 14 3 1 48 32 258
2018 Term 27 12 19 15 19 8 0 42 38 26
2017 Indeterminate (permanent) 18 36 16 17 8 3 2 57 26 266
2017 Term 40 18 18 18 0 5 0 61 19 18
2014 Indeterminate (permanent) 28 35 12 11 6 5 3 69 18 300
2014 Term 26 41 11 11 4 7 0 72 16 27

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 23 40 16 13 7 2 0 64 20 258
2018 Term 27 27 27 15 4 0 0 54 19 26
2017 Indeterminate (permanent) 29 38 15 10 6 3 0 69 16 268
2017 Term 23 28 18 5 0 26 0 69 6 18
2014 Indeterminate (permanent) 34 36 12 10 4 3 1 73 15 300
2014 Term 44 41 11 0 0 4 0 88 0 27
2011 Indeterminate (permanent) 33 37 12 9 5 3 0 73 14 305
2008 Indeterminate (permanent) 27 39 12 10 9 2 0 68 20 244

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 17 36 21 18 8 0 0 53 26 258
2018 Term 19 31 15 23 12 0 0 50 35 26

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 10 17 20 21 21 8 2 31 47 260
2018 Term 4 19 19 27 15 12 4 27 50 26
2017 Indeterminate (permanent) 12 19 16 22 19 10 2 36 46 268
2017 Term 40 18 14 9 9 9 0 64 20 18
2014 Indeterminate (permanent) 16 21 16 15 14 16 2 45 36 300
2014 Term 22 15 11 15 15 22 0 48 38 27
2011 Indeterminate (permanent) 13 25 21 12 14 12 3 44 31 306

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Indeterminate (permanent) 15 85 261
2018 Term 19 81 26

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 10 17 22 11 12 22 5 37 33 258
2018 Term 8 8 19 15 8 31 12 27 40 26
2017 Indeterminate (permanent) 13 16 22 9 10 25 6 42 27 268
2017 Term 26 5 14 14 0 32 9 53 24 18
2014 Indeterminate (permanent) 14 16 17 7 7 31 7 48 24 301
2014 Term 19 11 11 0 0 48 11 73 0 27

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 20 35 17 13 7 6 1 60 22 260
2018 Term 19 23 19 15 12 12 0 48 30 26
2017 Indeterminate (permanent) 26 32 18 9 7 6 1 63 17 268
2017 Term 45 32 0 9 0 14 0 89 11 18
2014 Indeterminate (permanent) 31 33 15 8 4 9 1 70 14 301
2014 Term 48 22 15 4 0 11 0 79 4 27
2011 Indeterminate (permanent) 41 33 13 8 2 3 0 76 10 305

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Indeterminate (permanent) 7 93 260
2018 Term 19 81 26

Question 56a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 32 19

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 68 19

Question 56c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 0 19

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 0 19

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 0 19

Question 57a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 37 19

Question 57d. Please indicate the type of discrimination you experienced. Religion

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 0 19

Question 57e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 32 19

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 0 19

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 0 19

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 32 19

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 32 19

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 32 19

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 0 18

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 0 18

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 28 18

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 0 18

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 33 18

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 0 18

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 67 18

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 14 22 23 5 4 28 4 53 14 259
2018 Term 8 8 19 4 15 31 15 29 36 26
2017 Indeterminate (permanent) 14 15 22 4 4 36 6 49 14 268
2017 Term 40 5 23 5 0 18 9 62 6 18
2014 Indeterminate (permanent) 19 13 18 2 2 40 6 59 7 301
2014 Term 23 12 12 0 0 46 8 75 0 26

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 26 35 22 6 3 8 0 66 10 257
2018 Term 23 19 15 12 15 15 0 50 32 26
2017 Indeterminate (permanent) 31 32 18 3 4 10 1 71 8 268
2017 Term 54 23 9 5 0 9 0 85 5 18
2014 Indeterminate (permanent) 33 30 17 2 1 16 0 76 4 300
2014 Term 56 30 0 0 0 15 0 100 0 27
2011 Indeterminate (permanent) 47 32 10 3 1 7 0 85 4 305
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 49 28 12 6 6 0 0 77 12 259
2018 Term 50 27 4 8 8 4 0 80 16 26
2017 Indeterminate (permanent) 51 25 9 5 7 1 0 78 13 268
2017 Term 68 9 5 5 5 9 0 85 10 18

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 23 43 19 9 4 2 0 68 13 260
2018 Term 19 42 15 4 19 0 0 62 23 26
2017 Indeterminate (permanent) 20 48 16 7 5 3 0 71 12 267
2017 Term 45 37 9 5 0 5 0 85 5 18

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 12 34 23 16 12 1 0 47 29 261
2018 Term 12 35 19 15 19 0 0 46 35 26
2017 Indeterminate (permanent) 12 31 23 21 11 2 0 44 32 267
2017 Term 35 37 9 14 5 0 0 72 18 18

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 26 32 22 10 10 0 0 59 19 259
2018 Term 27 31 19 15 8 0 0 58 23 26
2017 Indeterminate (permanent) 32 26 19 11 11 1 0 59 22 266
2017 Term 45 23 18 9 0 5 0 71 10 18

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 13 25 33 19 10 0 0 38 29 258
2018 Term 4 38 38 15 4 0 0 42 19 26
2017 Indeterminate (permanent) 8 31 27 16 17 0 0 39 33 268
2017 Term 14 45 23 14 0 5 0 61 15 18

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 16 33 27 13 10 0 0 50 23 261
2018 Term 8 50 23 12 8 0 0 58 19 26
2017 Indeterminate (permanent) 13 35 25 13 12 0 1 49 26 267
2017 Term 40 37 18 0 0 5 0 81 0 18

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 13 27 23 21 16 0 0 39 37 261
2018 Term 19 23 23 15 19 0 0 42 35 26
2017 Indeterminate (permanent) 10 22 25 20 21 0 0 32 42 267
2017 Term 31 23 28 5 9 5 0 56 15 18

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 36 32 20 7 4 0 1 68 11 260
2018 Term 35 38 19 8 0 0 0 73 8 26
2017 Indeterminate (permanent) 29 35 19 8 8 1 2 65 16 266
2017 Term 58 23 9 0 0 9 0 90 0 18

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 25 30 23 11 10 0 0 55 21 260
2018 Term 15 38 27 15 4 0 0 54 19 26
2017 Indeterminate (permanent) 20 33 21 15 10 0 0 53 26 267
2017 Term 54 18 18 5 5 0 0 72 9 18

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 12 34 27 18 7 0 1 47 26 258
2018 Term 27 19 19 19 15 0 0 46 35 26
2017 Indeterminate (permanent) 15 33 24 18 9 0 0 48 28 268
2017 Term 40 28 18 9 0 5 0 71 10 18

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 6 30 32 17 13 1 0 37 30 259
2018 Term 12 38 19 15 15 0 0 50 31 26
2017 Indeterminate (permanent) 7 26 25 22 18 1 0 33 41 268
2017 Term 35 28 23 9 0 5 0 66 10 18

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 13 26 31 17 14 0 0 39 31 259
2018 Term 12 38 12 12 27 0 0 50 38 26
2017 Indeterminate (permanent) 12 27 20 21 19 1 0 39 41 267
2017 Term 23 35 28 0 9 5 0 61 10 18

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 24 29 26 14 6 1 1 53 20 258
2018 Term 15 46 23 8 8 0 0 62 15 26
2017 Indeterminate (permanent) 23 30 23 14 8 1 1 55 22 267
2017 Term 18 42 31 5 0 5 0 63 5 18

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 58 21 12 4 3 0 2 81 7 257
2018 Term 27 35 23 8 8 0 0 62 15 26
2017 Indeterminate (permanent) 56 23 11 5 4 0 1 80 9 266
2017 Term 54 32 14 0 0 0 0 86 0 18

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 73 11 7 3 1 0 4 88 4 258
2018 Term 65 19 8 4 4 0 0 85 8 26

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 62 17 9 4 6 0 2 80 10 259
2018 Term 50 27 0 0 15 8 0 83 17 26
2017 Indeterminate (permanent) 71 13 6 3 5 1 1 86 8 267
2017 Term 82 5 5 0 5 0 5 90 5 18

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 42 36 12 4 5 0 1 79 9 260
2018 Term 42 35 12 8 4 0 0 77 12 26
2017 Indeterminate (permanent) 48 36 8 5 2 0 1 85 7 266
2017 Term 68 23 0 5 5 0 0 91 9 18

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 39 26 13 11 10 1 0 66 21 260
2018 Term 38 23 12 0 27 0 0 62 27 26
2017 Indeterminate (permanent) 43 27 9 11 9 0 1 71 20 267
2017 Term 72 14 9 0 5 0 0 86 5 18

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 50 13 4 2 1 0 29 89 5 256
2018 Term 42 8 0 0 0 0 50 100 0 26
2017 Indeterminate (permanent) 50 16 6 2 1 0 24 88 4 267
2017 Term 68 0 0 0 5 0 28 94 6 18

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 54 25 9 7 2 1 3 81 10 260
2018 Term 44 24 8 4 0 0 20 85 5 25
2017 Indeterminate (permanent) 57 26 8 3 2 0 3 86 5 264
2017 Term 77 14 0 5 5 0 0 91 9 18

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 69 20 3 2 2 1 2 92 4 260
2018 Term 0 12 15 31 42 0 0 12 73 26
2017 Indeterminate (permanent) 61 24 8 4 2 0 1 86 6 267
2017 Term 31 0 32 14 23 0 0 31 37 18

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 46 29 18 3 3 1 1 76 5 259
2018 Term 38 38 23 0 0 0 0 77 0 26
2017 Indeterminate (permanent) 54 28 10 4 2 0 2 84 6 265
2017 Term 54 28 14 5 0 0 0 82 5 18

Question 63. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 8 37 34 14 7 0 0 45 21 259
2018 Term 12 27 38 4 15 0 4 40 20 26
2017 Indeterminate (permanent) 7 27 42 16 8 0 0 34 23 266
2017 Term 9 54 32 5 0 0 0 63 5 18

Question 64. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 10 25 40 20 4 0 0 25 36 254
2018 Term 12 16 44 20 8 0 0 28 28 25
2017 Indeterminate (permanent) 10 28 40 18 5 0 0 23 37 268
2017 Term 0 23 45 28 5 0 0 32 23 18
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 25 40 18 8 7 2 0 26 74 260
2018 Term 40 28 4 8 0 20 0 50 50 25
2017 Indeterminate (permanent) 25 30 31 5 4 4 0 26 74 267
2017 Term 23 58 5 0 5 9 0 25 75 18

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 12 188
2018 Term 10 10
2017 Indeterminate (permanent) 3 185
2017 Term 0 11

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 22 188
2018 Term 20 10
2017 Indeterminate (permanent) 11 185
2017 Term 7 11

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 14 188
2018 Term 0 10
2017 Indeterminate (permanent) 5 185
2017 Term 45 11

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 36 188
2018 Term 20 10
2017 Indeterminate (permanent) 42 185
2017 Term 20 11

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 5 188
2018 Term 0 10
2017 Indeterminate (permanent) 1 185
2017 Term 7 11

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 49 188
2018 Term 30 10

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 39 188
2018 Term 60 10
2017 Indeterminate (permanent) 62 185
2017 Term 27 11

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2018 Indeterminate (permanent) 19 46 13 10 3 9 175
2017 Indeterminate (permanent) 34 43 11 4 2 7 181
2017 Term 20 73 7 0 0 0 11

Question 70. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Indeterminate (permanent) 51 49 184

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 62 11 5 4 3 2 13 85 9 258
2018 Term 46 8 15 4 4 19 4 70 10 26

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 28 26 14 13 12 1 6 58 27 188
2018 Term 0 60 10 30 0 0 0 60 30 10
2017 Indeterminate (permanent) 28 26 12 13 6 3 11 63 23 188
2017 Term 52 41 0 0 7 0 0 93 7 11

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 8 11 14 6 13 3 46 36 37 188
2018 Term 0 20 20 10 20 0 30 29 43 10
2017 Indeterminate (permanent) 7 7 12 4 7 10 52 38 31 188
2017 Term 32 14 0 7 7 7 34 77 23 11
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