2018 Public Service Employee Survey Results by Theme for National Energy Board by Question 27. Are you a supervisor?

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 38 25 13 23 2 0 0 63 25 48
2018 Non-supervisor 24 42 15 15 5 0 0 66 20 241
2017 Supervisor 40 44 2 8 6 0 0 83 15 48
2017 Non-supervisor 31 44 10 10 5 0 0 75 14 241
2014 Supervisor 48 38 5 3 5 0 0 86 8 58
2014 Non-supervisor 37 43 9 7 4 0 0 80 11 286
2011 Supervisor 47 43 2 7 2 0 0 90 9 58
2011 Non-supervisor 36 42 14 4 4 0 0 78 9 267
2008 Supervisor 46 46 0 0 8 0 0 92 8 39
2008 Non-supervisor 37 38 13 8 3 0 0 75 12 213

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 35 16 18 18 12 0 0 51 31 49
2018 Non-supervisor 21 39 15 17 7 0 0 60 24 240
2017 Supervisor 38 29 10 6 17 0 0 67 23 48
2017 Non-supervisor 28 39 11 12 8 1 0 68 21 240

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 44 31 19 4 2 0 0 75 6 48
2018 Non-supervisor 37 41 13 6 3 0 0 78 9 237
2017 Supervisor 54 38 6 0 2 0 0 92 2 48
2017 Non-supervisor 53 32 9 3 2 0 0 86 5 242
2014 Supervisor 72 18 7 2 2 0 0 89 4 57
2014 Non-supervisor 59 30 5 3 2 0 0 90 5 286
2011 Supervisor 67 24 7 0 2 0 0 91 2 58
2011 Non-supervisor 54 34 6 4 1 1 0 89 5 268

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 31 43 8 12 6 0 0 73 18 49
2018 Non-supervisor 25 44 16 11 4 0 0 69 15 240
2017 Supervisor 43 34 13 4 6 0 0 77 11 47
2017 Non-supervisor 36 43 10 8 2 0 0 79 10 240
2014 Supervisor 57 30 3 7 3 0 0 86 10 58
2014 Non-supervisor 42 41 8 5 4 0 0 83 9 286
2011 Supervisor 50 40 7 3 0 0 0 90 3 58
2011 Non-supervisor 46 39 8 5 1 0 0 85 7 267
2008 Supervisor 56 31 5 5 3 0 0 87 8 39
2008 Non-supervisor 47 38 7 7 1 0 0 85 8 213

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 38 29 19 10 4 0 0 67 15 48
2018 Non-supervisor 26 31 21 15 7 0 0 57 22 239
2017 Supervisor 35 29 15 15 4 2 0 66 19 48
2017 Non-supervisor 30 36 18 10 6 0 0 67 15 242
2014 Supervisor 48 34 7 7 3 0 0 83 10 58
2014 Non-supervisor 42 38 10 6 2 1 0 81 8 285
2011 Supervisor 45 34 14 5 2 0 0 79 7 58
2011 Non-supervisor 39 35 14 7 5 1 0 75 11 265

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 33 31 15 15 6 0 0 65 21 48
2018 Non-supervisor 21 37 21 13 8 0 0 58 21 239
2017 Supervisor 29 38 13 15 4 2 0 68 19 48
2017 Non-supervisor 29 37 17 11 6 1 0 66 17 241
2014 Supervisor 47 38 5 8 2 0 0 85 10 58
2014 Non-supervisor 40 42 10 6 2 0 0 82 9 285
2011 Supervisor 47 34 7 9 3 0 0 81 12 58
2011 Non-supervisor 35 39 14 8 4 0 0 75 12 266
2008 Supervisor 56 26 10 5 3 0 0 82 8 39
2008 Non-supervisor 38 42 9 6 5 0 0 80 11 215

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 35 17 17 25 6 0 0 52 31 48
2018 Non-supervisor 24 24 24 11 12 5 0 50 25 239
2017 Supervisor 23 29 15 15 13 0 6 56 29 48
2017 Non-supervisor 36 22 15 14 8 5 0 62 23 241
2014 Supervisor 50 24 7 3 12 3 0 77 16 58
2014 Non-supervisor 40 32 12 6 5 4 1 75 12 285
2011 Supervisor 45 33 12 7 3 0 0 78 10 58
2011 Non-supervisor 36 26 12 11 8 6 2 66 20 266
2008 Supervisor 41 21 13 15 8 0 3 63 24 39
2008 Non-supervisor 30 29 17 10 8 6 0 62 19 214
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 43 31 8 14 4 0 0 73 18 49
2018 Non-supervisor 42 33 12 4 7 2 0 76 12 239
2017 Supervisor 46 27 6 8 13 0 0 73 21 48
2017 Non-supervisor 45 30 12 6 5 3 0 77 11 242
2014 Supervisor 41 30 16 5 1 5 1 76 7 58
2014 Non-supervisor 47 27 12 8 3 1 1 77 11 286
2011 Supervisor 45 34 9 5 0 5 2 85 6 58
2011 Non-supervisor 44 28 10 9 4 3 1 75 14 268
2008 Supervisor 31 28 23 8 8 0 3 61 16 39
2008 Non-supervisor 39 29 10 8 7 7 0 73 16 214

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 42 33 8 13 4 0 0 75 17 48
2018 Non-supervisor 38 33 10 12 6 1 0 72 18 238
2017 Supervisor 46 25 6 15 8 0 0 71 23 48
2017 Non-supervisor 42 36 9 9 4 1 0 78 12 242
2014 Supervisor 38 47 8 3 2 0 1 86 5 58
2014 Non-supervisor 40 38 6 11 3 1 1 80 14 286
2011 Supervisor 55 29 7 7 0 0 2 86 7 58
2011 Non-supervisor 39 36 10 6 6 2 0 77 13 268
2008 Supervisor 36 44 5 8 5 0 3 82 13 39
2008 Non-supervisor 32 40 10 10 7 1 0 73 17 215

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 43 33 6 12 6 0 0 76 18 49
2018 Non-supervisor 41 33 11 7 7 0 0 74 14 236
2017 Supervisor 52 21 6 4 17 0 0 73 21 48
2017 Non-supervisor 50 26 11 4 7 0 1 77 12 242
2014 Supervisor 47 33 7 7 3 2 2 83 10 58
2014 Non-supervisor 48 31 8 6 5 0 1 80 11 286

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 22 33 16 20 8 0 0 55 29 49
2018 Non-supervisor 11 34 20 18 14 4 0 47 33 241
2017 Supervisor 17 38 15 13 19 0 0 54 31 48
2017 Non-supervisor 16 28 16 22 11 6 0 48 35 242
2014 Supervisor 17 47 12 16 3 5 0 67 20 58
2014 Non-supervisor 28 40 13 9 4 6 0 72 15 285
2011 Supervisor 28 38 5 24 5 0 0 66 29 58
2011 Non-supervisor 21 34 20 10 10 5 0 58 21 268

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 23 27 6 31 13 0 0 50 44 48
2018 Non-supervisor 5 30 19 23 20 2 0 36 44 240
2017 Supervisor 19 33 17 17 15 0 0 52 31 48
2017 Non-supervisor 14 27 16 24 19 1 0 41 43 242
2014 Supervisor 17 47 12 14 8 2 0 65 23 58
2014 Non-supervisor 21 45 13 11 6 3 0 68 18 286
2011 Supervisor 16 43 16 22 3 0 0 59 26 58
2011 Non-supervisor 23 31 19 15 12 1 0 54 27 268
2008 Supervisor 23 33 15 15 13 0 0 56 28 39
2008 Non-supervisor 26 31 15 16 12 0 0 57 28 215

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 12 27 18 24 18 0 0 39 43 49
2018 Non-supervisor 4 24 22 24 22 4 0 29 48 241
2017 Supervisor 8 31 25 17 19 0 0 40 35 48
2017 Non-supervisor 14 21 16 25 18 6 0 38 45 241
2014 Supervisor 14 55 12 12 7 0 0 69 19 58
2014 Non-supervisor 17 35 18 16 6 7 0 56 25 285
2011 Supervisor 22 34 17 21 3 2 0 58 25 58
2011 Non-supervisor 11 38 18 18 12 4 0 51 30 268
2008 Supervisor 13 36 10 28 10 0 3 50 39 39
2008 Non-supervisor 12 38 15 21 10 5 0 52 32 214

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 8 39 14 27 12 0 0 47 39 49
2018 Non-supervisor 4 27 15 26 27 2 0 32 53 240
2017 Supervisor 2 40 15 23 19 2 0 43 43 48
2017 Non-supervisor 11 28 13 26 17 4 0 41 45 241
2014 Supervisor 17 38 24 14 7 0 0 55 21 58
2014 Non-supervisor 17 34 20 19 8 3 0 53 27 286
2011 Supervisor 17 45 7 24 5 2 0 63 30 58
2011 Non-supervisor 13 39 15 20 11 2 0 53 32 268
2008 Supervisor 18 44 10 13 15 0 0 62 28 39
2008 Non-supervisor 15 41 13 16 12 2 1 58 29 214
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 22 27 20 16 14 0 0 49 31 49
2018 Non-supervisor 22 38 14 15 11 0 0 60 26 240
2017 Supervisor 31 35 13 10 10 0 0 67 21 48
2017 Non-supervisor 23 40 12 17 8 0 0 64 25 241
2014 Supervisor 26 44 8 12 10 0 0 69 22 58
2014 Non-supervisor 27 46 12 11 5 0 0 72 16 285
2011 Supervisor 26 48 14 7 5 0 0 74 12 58
2011 Non-supervisor 26 42 13 13 5 1 0 68 18 267

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 22 39 12 16 10 0 0 61 27 49
2018 Non-supervisor 21 42 14 13 10 0 0 63 23 241
2017 Supervisor 29 29 13 23 6 0 0 58 29 48
2017 Non-supervisor 22 48 9 15 6 0 0 70 21 241

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 8 35 21 17 15 0 4 46 33 48
2018 Non-supervisor 4 11 22 25 21 16 2 18 56 239
2017 Supervisor 15 35 17 19 15 0 0 50 33 48
2017 Non-supervisor 10 17 16 25 11 20 1 34 46 242
2014 Supervisor 21 49 10 15 5 0 0 70 21 58
2014 Non-supervisor 12 22 17 20 12 16 1 41 38 285

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 33 29 14 16 8 0 0 61 24 49
2018 Non-supervisor 32 36 13 11 7 0 0 68 18 239
2017 Supervisor 35 35 4 10 15 0 0 71 25 48
2017 Non-supervisor 35 33 13 11 6 1 0 69 18 242
2014 Supervisor 29 40 14 12 1 2 1 72 14 58
2014 Non-supervisor 35 37 11 9 6 1 1 74 15 286
2011 Supervisor 41 43 7 7 0 0 2 86 7 58
2011 Non-supervisor 36 38 13 6 6 1 0 75 11 268
2008 Supervisor 36 33 10 8 10 0 3 71 18 39
2008 Non-supervisor 25 43 11 9 8 2 1 71 18 214

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 27 33 19 8 8 0 4 63 17 48
2017 Supervisor 19 42 8 15 15 0 2 62 30 48
2014 Supervisor 29 42 7 17 0 2 3 75 18 58

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 35 39 10 8 6 0 2 75 15 49
2018 Non-supervisor 20 51 13 13 3 0 0 71 16 240
2017 Supervisor 38 27 10 17 8 0 0 65 25 48
2017 Non-supervisor 30 39 12 12 7 0 0 69 18 240
2014 Supervisor 38 34 12 10 5 0 0 72 16 58
2014 Non-supervisor 30 44 10 11 5 1 0 75 15 286
2011 Supervisor 43 41 12 3 0 0 0 84 3 58
2011 Non-supervisor 39 39 10 7 5 0 0 78 12 268
2008 Supervisor 41 38 13 3 5 0 0 79 8 39
2008 Non-supervisor 26 43 14 13 5 0 0 69 17 215

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 48 31 8 8 4 0 0 79 13 48
2018 Non-supervisor 36 39 12 9 4 0 0 75 13 240
2017 Supervisor 46 40 2 10 2 0 0 85 13 48
2017 Non-supervisor 42 37 6 10 4 0 0 79 14 242
2014 Supervisor 59 28 3 5 5 0 0 86 10 58
2014 Non-supervisor 42 41 6 8 3 0 0 83 11 286
2011 Supervisor 66 28 2 3 2 0 0 93 5 58
2011 Non-supervisor 46 39 9 4 3 0 0 85 7 267
2008 Supervisor 56 33 8 3 0 0 0 90 3 39
2008 Non-supervisor 40 39 7 11 3 0 0 79 14 215

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 53 31 8 4 4 0 0 84 8 49
2018 Non-supervisor 42 42 5 8 3 0 0 84 11 238
2017 Supervisor 54 42 2 0 2 0 0 96 2 48
2017 Non-supervisor 51 30 6 7 5 0 0 82 12 242
2014 Supervisor 55 31 2 7 5 0 0 86 12 58
2014 Non-supervisor 47 36 5 7 5 0 0 83 12 286
2011 Supervisor 55 40 2 2 2 0 0 95 3 58
2011 Non-supervisor 53 32 6 4 3 0 0 86 8 268
2008 Supervisor 62 36 3 0 0 0 0 97 0 39
2008 Non-supervisor 47 39 7 6 2 0 0 85 8 215

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 16 47 16 10 10 0 0 63 20 49
2018 Non-supervisor 10 31 23 19 15 0 0 42 34 241
2017 Supervisor 31 35 17 10 6 0 0 67 17 48
2017 Non-supervisor 19 37 17 16 9 2 0 56 26 242
2014 Supervisor 34 41 12 9 3 0 0 76 12 58
2014 Non-supervisor 29 36 11 13 8 2 0 67 21 285
2011 Supervisor 48 38 12 2 0 0 0 86 2 58
2011 Non-supervisor 31 36 12 14 4 1 1 69 19 268
2008 Supervisor 46 36 8 5 5 0 0 82 10 39
2008 Non-supervisor 27 41 12 14 6 1 0 68 20 214

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 15 29 19 19 17 0 2 45 36 48
2018 Non-supervisor 7 28 17 19 26 2 2 36 47 241
2017 Supervisor 25 23 19 15 13 0 6 51 29 48
2017 Non-supervisor 16 26 15 20 19 2 2 44 41 241
2014 Supervisor 31 34 7 9 15 2 2 68 25 58
2014 Non-supervisor 25 30 10 14 17 2 3 57 33 285
2011 Supervisor 24 33 10 17 12 0 3 59 30 58
2011 Non-supervisor 24 21 13 18 18 1 4 48 39 268
2008 Supervisor 10 44 10 18 13 0 5 57 32 39
2008 Non-supervisor 18 34 14 13 16 1 3 55 31 215

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 41 31 8 16 4 0 0 71 20 49
2018 Non-supervisor 19 41 20 13 8 0 0 59 21 240
2017 Supervisor 38 44 4 8 6 0 0 81 15 48
2017 Non-supervisor 26 45 9 14 6 0 0 71 20 242
2014 Supervisor 36 42 7 9 7 0 0 78 15 58
2014 Non-supervisor 25 47 11 12 5 0 0 72 17 286
2011 Supervisor 50 38 5 5 2 0 0 88 7 58
2011 Non-supervisor 33 43 8 10 5 0 0 77 15 268

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 35 35 8 13 8 0 0 71 21 48
2018 Non-supervisor 26 35 18 13 7 0 0 62 20 240
2017 Supervisor 44 40 4 8 4 0 0 83 13 48
2017 Non-supervisor 30 40 11 14 4 0 0 71 18 242
2014 Supervisor 48 31 7 3 10 0 0 79 14 58
2014 Non-supervisor 31 42 12 11 4 1 0 73 15 285

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 31 31 18 10 10 0 0 61 20 49
2018 Non-supervisor 21 39 23 10 7 0 0 60 17 239
2017 Supervisor 35 31 6 15 13 0 0 67 27 48
2017 Non-supervisor 27 45 10 11 6 1 0 72 18 242
2014 Supervisor 48 35 5 7 5 0 0 83 12 58
2014 Non-supervisor 33 44 12 7 4 0 0 78 11 286
2011 Supervisor 57 40 2 0 2 0 0 97 2 58
2011 Non-supervisor 38 43 10 8 1 0 0 81 9 267

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 31 38 23 4 4 0 0 69 8 48
2018 Non-supervisor 9 38 25 18 6 3 0 49 25 241
2017 Supervisor 40 38 10 8 4 0 0 77 13 48
2017 Non-supervisor 17 44 19 12 4 4 0 64 17 241

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 41 37 4 12 6 0 0 78 18 49
2018 Non-supervisor 44 36 11 5 3 0 0 81 9 241
2017 Supervisor 35 25 2 21 17 0 0 60 38 48
2017 Non-supervisor 50 33 5 6 6 0 0 83 12 241
2014 Supervisor 42 33 3 12 9 0 0 76 21 58
2014 Non-supervisor 43 40 8 7 2 0 0 83 9 286
2011 Supervisor 33 50 7 10 0 0 0 83 10 58
2011 Non-supervisor 45 39 7 6 3 0 0 84 8 267

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 22 29 24 8 16 0 0 51 24 49
2018 Non-supervisor 28 41 19 8 5 0 0 68 13 241
2017 Supervisor 13 27 17 21 23 0 0 40 44 48
2017 Non-supervisor 33 37 20 6 3 0 0 70 9 240
2014 Supervisor 7 38 29 17 9 0 0 45 26 58
2014 Non-supervisor 18 42 26 9 5 0 0 60 14 286
2011 Supervisor 5 38 33 12 12 0 0 43 24 58
2011 Non-supervisor 22 38 27 9 4 0 0 60 13 268
2008 Supervisor 8 28 26 28 10 0 0 36 38 39
2008 Non-supervisor 20 39 28 8 4 0 0 60 12 215

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Supervisor 38 38 25 48
2018 Non-supervisor 25 34 41 240
2017 Supervisor 33 31 35 48
2017 Non-supervisor 23 40 36 241
2014 Supervisor 26 40 34 58
2014 Non-supervisor 18 46 36 285
2011 Supervisor 19 43 38 58
2011 Non-supervisor 24 44 32 268

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 Supervisor 39 6 17 39 0 0 18
2018 Non-supervisor 17 30 22 17 4 11 61
2017 Supervisor 31 6 13 50 0 0 16
2017 Non-supervisor 20 15 26 20 10 9 55
2014 Supervisor 14 20 7 53 9999 7 15
2014 Non-supervisor 14 28 18 22 9999 19 51
2011 Supervisor 36 9 27 18 9999 9 11
2011 Non-supervisor 13 21 21 24 9999 22 63
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 51 37 4 4 4 0 0 88 8 49
2018 Non-supervisor 32 46 10 10 2 0 0 78 12 241
2017 Supervisor 44 35 2 13 6 0 0 79 19 48
2017 Non-supervisor 34 40 12 8 5 1 0 75 12 241
2014 Supervisor 58 26 12 3 0 0 0 84 3 58
2014 Non-supervisor 47 38 6 5 3 1 0 85 8 286
2011 Supervisor 62 33 0 2 3 0 0 95 5 58
2011 Non-supervisor 48 36 11 3 1 0 0 85 4 267
2008 Supervisor 72 23 0 0 5 0 0 95 5 39
2008 Non-supervisor 47 38 6 7 2 0 0 85 9 213

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 20 45 18 12 4 0 0 65 16 49
2018 Non-supervisor 11 40 16 24 9 0 0 51 33 240
2017 Supervisor 19 35 4 29 13 0 0 54 42 48
2017 Non-supervisor 18 33 19 19 10 1 0 52 29 242
2014 Supervisor 24 48 14 9 5 0 0 73 14 58
2014 Non-supervisor 30 46 13 7 3 1 0 76 11 286
2011 Supervisor 34 52 7 5 2 0 0 86 7 58
2011 Non-supervisor 34 39 17 6 1 2 0 75 7 267

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 29 31 21 13 6 0 0 19 60 48
2018 Non-supervisor 14 31 39 13 2 0 0 15 45 241
2017 Supervisor 23 38 29 6 4 0 0 10 60 48
2017 Non-supervisor 19 27 29 16 8 1 1 24 47 242
2014 Supervisor 7 26 38 17 11 0 0 28 33 58
2014 Non-supervisor 6 15 40 24 12 1 1 37 22 285
2011 Supervisor 12 34 34 16 3 0 0 19 47 58
2011 Non-supervisor 10 25 35 17 9 1 3 27 37 267
2008 Supervisor 15 28 26 21 10 0 0 31 44 39
2008 Non-supervisor 10 21 35 23 9 0 2 33 32 214

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 23 27 27 13 10 0 0 23 50 48
2018 Non-supervisor 20 25 29 18 5 1 1 24 46 239
2017 Supervisor 25 21 31 17 6 0 0 23 46 48
2017 Non-supervisor 21 27 23 15 12 1 1 28 49 241
2014 Supervisor 5 10 33 34 17 0 0 52 16 58
2014 Non-supervisor 5 14 25 34 19 2 2 55 19 285
2011 Supervisor 9 24 24 24 17 0 2 42 33 58
2011 Non-supervisor 8 21 23 25 18 2 4 46 31 266
2008 Supervisor 8 13 26 28 26 0 0 54 21 39
2008 Non-supervisor 9 14 26 26 20 1 4 48 25 214

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 27 35 23 6 8 0 0 15 63 48
2018 Non-supervisor 27 31 24 15 2 0 0 17 58 240
2017 Supervisor 17 33 19 21 10 0 0 31 50 48
2017 Non-supervisor 29 25 30 9 4 2 2 14 56 240
2014 Supervisor 17 19 40 19 5 0 0 24 36 58
2014 Non-supervisor 16 23 36 17 6 1 2 23 40 285
2011 Supervisor 28 19 33 10 10 0 0 21 47 58
2011 Non-supervisor 17 23 34 12 11 1 1 24 41 267
2008 Supervisor 10 26 28 13 23 0 0 36 36 39
2008 Non-supervisor 9 14 36 25 11 1 3 38 24 214

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 15 17 46 13 9 0 0 22 33 46
2018 Non-supervisor 10 16 37 31 5 0 0 36 26 238
2017 Supervisor 13 33 29 19 6 0 0 25 46 48
2017 Non-supervisor 9 18 39 19 13 1 1 32 28 241
2014 Supervisor 2 21 43 26 7 1 0 33 23 58
2014 Non-supervisor 5 13 37 33 11 1 1 45 18 282
2011 Supervisor 16 16 31 29 9 0 0 38 31 58
2011 Non-supervisor 6 15 40 23 13 0 2 37 22 265
2008 Supervisor 13 10 38 28 10 0 0 38 23 39
2008 Non-supervisor 7 11 37 29 14 0 2 44 18 213

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 33 29 25 8 4 0 0 13 63 48
2018 Non-supervisor 20 25 31 18 3 1 2 22 46 239
2017 Supervisor 35 21 23 13 8 0 0 21 56 48
2017 Non-supervisor 21 24 25 15 11 2 2 27 47 241
2014 Supervisor 19 40 25 14 2 0 0 16 59 58
2014 Non-supervisor 8 21 33 22 10 3 1 34 31 285
2011 Supervisor 16 36 29 9 10 0 0 19 52 58
2011 Non-supervisor 12 26 29 18 11 1 3 30 40 267
2008 Supervisor 0 33 36 18 10 0 3 29 34 39
2008 Non-supervisor 10 19 34 20 13 1 3 34 31 214

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 6 19 27 38 10 0 0 48 25 48
2018 Non-supervisor 8 15 35 31 8 3 1 40 23 239
2017 Supervisor 4 10 35 33 17 0 0 50 15 48
2017 Non-supervisor 10 16 29 24 18 2 2 43 27 241
2014 Supervisor 9 22 47 21 2 0 0 22 31 58
2014 Non-supervisor 9 16 31 27 9 4 3 40 27 285
2011 Supervisor 14 21 29 24 12 0 0 36 34 58
2011 Non-supervisor 11 23 31 19 10 3 3 30 36 267
2008 Supervisor 15 23 46 13 3 0 0 15 38 39
2008 Non-supervisor 15 27 27 16 8 4 2 26 45 215

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 25 33 31 8 2 0 0 10 58 48
2018 Non-supervisor 21 28 35 12 2 2 0 14 50 239
2017 Supervisor 19 27 31 13 10 0 0 23 46 48
2017 Non-supervisor 17 25 35 13 9 1 0 22 42 241
2014 Supervisor 17 26 31 22 3 0 0 25 43 58
2014 Non-supervisor 15 25 36 15 6 2 1 22 41 285

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 46 29 6 13 6 0 0 75 19 48
2018 Non-supervisor 26 30 13 19 12 0 0 56 31 236
2017 Supervisor 50 33 4 6 6 0 0 83 13 48
2017 Non-supervisor 35 34 10 12 7 2 0 70 20 241
2014 Supervisor 48 38 8 5 0 0 0 86 5 58
2014 Non-supervisor 37 37 7 13 4 2 0 75 18 285

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 40 42 2 13 4 0 0 81 17 48
2018 Non-supervisor 35 38 12 9 6 0 0 72 16 239
2017 Supervisor 42 40 2 10 6 0 0 81 17 48
2017 Non-supervisor 42 39 8 8 4 0 0 80 12 241
2014 Supervisor 53 40 3 3 0 0 0 93 3 58
2014 Non-supervisor 46 40 7 5 2 0 0 86 7 285

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 38 46 8 6 2 0 0 83 8 48
2018 Non-supervisor 28 45 15 7 5 0 0 73 12 239

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 50 27 10 6 6 0 0 77 13 48
2018 Non-supervisor 34 39 15 5 4 3 0 76 9 239
2017 Supervisor 50 38 8 0 4 0 0 88 4 48
2017 Non-supervisor 36 40 13 5 4 3 0 78 9 240
2014 Supervisor 58 28 7 2 0 5 0 91 2 57
2014 Non-supervisor 44 37 11 4 1 3 0 84 5 285

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 44 35 6 4 10 0 0 79 15 48
2018 Non-supervisor 31 38 16 9 5 1 0 70 14 237
2017 Supervisor 46 35 6 6 6 0 0 81 13 48
2017 Non-supervisor 33 44 12 6 4 1 0 77 11 241
2014 Supervisor 56 31 7 5 0 0 0 88 5 58
2014 Non-supervisor 41 40 8 7 2 1 0 81 10 285
2011 Supervisor 47 34 7 10 0 2 0 82 11 58
2011 Non-supervisor 38 35 15 6 3 3 0 75 9 268

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 44 35 6 10 4 0 0 79 15 48
2018 Non-supervisor 38 36 13 7 6 0 0 75 12 240
2017 Supervisor 52 31 8 2 6 0 0 83 8 48
2017 Non-supervisor 42 35 12 9 3 0 0 77 12 241
2014 Supervisor 55 37 3 3 2 0 0 92 5 58
2014 Non-supervisor 49 37 6 4 3 0 0 86 7 285
2011 Supervisor 59 26 9 7 0 0 0 84 7 58
2011 Non-supervisor 47 34 11 5 2 0 0 82 7 268
2008 Supervisor 54 26 10 8 3 0 0 79 10 39
2008 Non-supervisor 43 40 8 5 5 0 0 83 9 215

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 23 46 10 4 17 0 0 69 21 48
2018 Non-supervisor 12 28 22 19 14 4 1 42 35 239
2017 Supervisor 21 45 15 11 9 0 0 66 19 47
2017 Non-supervisor 22 31 16 17 7 6 2 57 25 241
2014 Supervisor 38 40 15 5 2 0 0 78 7 58
2014 Non-supervisor 26 35 12 12 7 6 4 67 20 285

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 49 27 16 2 6 0 0 76 8 49
2018 Non-supervisor 18 41 17 15 7 2 0 60 23 238
2017 Supervisor 46 35 4 8 6 0 0 81 15 48
2017 Non-supervisor 27 38 16 9 5 5 0 68 15 242
2014 Supervisor 48 37 7 7 2 0 0 84 9 58
2014 Non-supervisor 34 36 13 9 4 4 1 73 14 284
2011 Supervisor 40 40 10 7 2 2 0 81 9 58
2011 Non-supervisor 33 36 12 9 5 3 1 73 15 267
2008 Supervisor 44 33 10 3 10 0 0 77 13 39
2008 Non-supervisor 27 40 12 11 9 2 0 68 20 215

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 31 33 18 16 2 0 0 63 18 49
2018 Non-supervisor 14 36 21 18 10 0 0 51 28 238

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 20 18 22 20 12 4 2 41 35 49
2018 Non-supervisor 8 17 20 22 22 9 2 28 49 240
2017 Supervisor 19 21 23 15 19 4 0 41 35 48
2017 Non-supervisor 16 20 13 21 17 11 2 41 44 242
2014 Supervisor 24 17 16 17 10 12 3 48 33 58
2014 Non-supervisor 15 22 15 15 15 17 3 45 37 283
2011 Supervisor 16 33 17 14 5 9 7 57 22 58
2011 Non-supervisor 13 22 22 11 15 13 4 43 31 268

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 10 90 49
2018 Non-supervisor 17 83 241

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 21 21 21 4 17 10 6 50 25 48
2018 Non-supervisor 8 15 22 13 11 25 5 33 35 239
2017 Supervisor 25 27 15 8 8 10 6 63 20 48
2017 Non-supervisor 16 11 22 9 9 28 6 41 27 242
2014 Supervisor 19 28 19 5 2 23 4 65 10 57
2014 Non-supervisor 14 14 16 7 7 34 8 47 24 285

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 33 35 16 8 8 0 0 67 16 49
2018 Non-supervisor 18 34 17 15 8 8 1 57 24 240
2017 Supervisor 38 29 13 8 4 4 4 73 14 48
2017 Non-supervisor 29 31 17 9 6 7 0 65 17 242
2014 Supervisor 35 37 14 5 2 5 2 77 8 57
2014 Non-supervisor 32 31 14 8 4 9 0 71 13 285
2011 Supervisor 48 38 9 5 0 0 0 86 5 58
2011 Non-supervisor 41 31 13 8 3 4 0 75 11 268

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 27 27 20 6 4 10 6 63 12 49
2018 Non-supervisor 11 19 23 5 5 32 5 48 16 239
2017 Supervisor 35 21 13 2 4 19 6 75 8 48
2017 Non-supervisor 15 11 23 4 4 37 6 47 14 242
2014 Supervisor 30 18 14 2 0 33 4 75 3 57
2014 Non-supervisor 17 13 18 2 2 41 7 57 8 284

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 41 29 20 8 2 0 0 69 10 49
2018 Non-supervisor 22 35 21 6 5 10 0 64 12 238
2017 Supervisor 52 23 13 0 4 4 4 82 5 48
2017 Non-supervisor 30 33 18 4 3 11 1 72 8 242
2014 Supervisor 49 28 14 4 0 5 0 82 4 57
2014 Non-supervisor 32 32 16 1 1 17 0 78 3 284
2011 Supervisor 59 31 9 0 0 2 0 91 0 58
2011 Non-supervisor 46 31 11 4 1 8 0 83 5 268
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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 49 27 4 10 10 0 0 76 20 49
2018 Non-supervisor 48 29 12 5 5 0 0 78 10 239
2017 Supervisor 50 27 4 8 10 0 0 77 19 48
2017 Non-supervisor 56 22 9 4 6 2 0 80 11 242

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 33 41 16 2 6 2 0 75 8 49
2018 Non-supervisor 21 44 19 9 5 1 0 66 15 240
2017 Supervisor 29 52 10 2 6 0 0 81 8 48
2017 Non-supervisor 22 47 16 8 4 4 0 71 12 241

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 14 41 16 16 10 2 0 56 27 49
2018 Non-supervisor 12 34 24 16 14 1 0 46 30 241
2017 Supervisor 10 33 19 21 13 4 0 46 35 48
2017 Non-supervisor 16 31 22 19 10 2 0 48 29 241

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 29 33 27 6 6 0 0 61 12 49
2018 Non-supervisor 26 32 20 11 10 0 0 58 21 239
2017 Supervisor 36 23 21 11 6 2 0 61 17 47
2017 Non-supervisor 35 26 18 10 10 1 0 61 21 241

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 14 29 22 22 12 0 0 43 35 49
2018 Non-supervisor 13 26 35 17 9 0 0 39 26 238
2017 Supervisor 6 17 19 25 33 0 0 23 58 48
2017 Non-supervisor 11 36 27 14 11 0 0 47 26 242

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 16 24 29 18 12 0 0 41 31 49
2018 Non-supervisor 15 38 26 12 9 0 0 53 21 241
2017 Supervisor 11 23 26 17 23 0 0 34 40 47
2017 Non-supervisor 19 37 23 11 9 1 1 57 20 242

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 6 22 22 24 24 0 0 29 49 49
2018 Non-supervisor 15 28 24 20 14 0 0 43 34 241
2017 Supervisor 6 13 21 32 28 0 0 19 60 47
2017 Non-supervisor 16 23 26 16 18 1 0 40 34 242

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 27 35 22 10 6 0 0 61 16 49
2018 Non-supervisor 38 32 20 6 3 0 1 71 9 240
2017 Supervisor 13 28 28 17 15 0 0 40 32 47
2017 Non-supervisor 37 33 15 5 6 2 2 73 11 241

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 22 33 24 8 12 0 0 55 20 49
2018 Non-supervisor 26 30 23 12 9 0 0 56 21 240
2017 Supervisor 17 23 9 23 28 0 0 40 51 47
2017 Non-supervisor 25 34 22 12 6 0 0 59 19 242

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 17 29 33 8 13 0 0 46 21 48
2018 Non-supervisor 13 34 25 20 7 0 1 47 28 238
2017 Supervisor 19 27 15 23 17 0 0 46 40 48
2017 Non-supervisor 18 34 25 15 7 0 0 53 22 242

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 8 25 31 19 17 0 0 33 35 48
2018 Non-supervisor 7 32 31 16 12 1 0 39 29 239
2017 Supervisor 8 21 21 19 31 0 0 29 50 48
2017 Non-supervisor 13 26 25 21 13 1 0 40 35 242

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 15 29 27 13 17 0 0 44 29 48
2018 Non-supervisor 12 26 29 17 15 0 0 39 32 239
2017 Supervisor 10 21 17 29 23 0 0 31 52 48
2017 Non-supervisor 14 30 21 17 16 1 0 45 33 241

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 34 23 26 6 11 0 0 57 17 47
2018 Non-supervisor 21 32 26 14 6 1 1 54 20 239
2017 Supervisor 26 19 23 13 19 0 0 45 32 47
2017 Non-supervisor 26 32 22 13 5 1 1 60 18 242

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 75 13 10 0 0 0 2 89 0 48
2018 Non-supervisor 52 24 13 5 4 0 2 77 10 238
2017 Supervisor 76 13 11 0 0 0 0 89 0 46
2017 Non-supervisor 54 25 11 5 4 0 1 79 9 242

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 94 2 4 0 0 0 0 96 0 47
2018 Non-supervisor 68 14 8 3 2 0 5 87 5 239

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 73 10 8 4 4 0 0 83 8 48
2018 Non-supervisor 59 18 8 3 8 1 2 80 12 239
2017 Supervisor 79 11 9 0 2 0 0 89 2 47
2017 Non-supervisor 70 14 5 4 5 1 1 86 9 242

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 44 40 8 4 4 0 0 83 8 48
2018 Non-supervisor 41 35 13 5 5 0 1 77 10 241
2017 Supervisor 51 30 9 11 0 0 0 81 11 47
2017 Non-supervisor 52 34 7 4 3 0 1 87 6 241

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 33 29 19 8 10 0 0 63 19 48
2018 Non-supervisor 40 25 12 10 11 1 1 67 22 241
2017 Supervisor 40 23 9 19 9 0 0 64 28 47
2017 Non-supervisor 49 25 9 8 8 0 1 74 16 242

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 47 26 15 11 2 0 0 72 13 47
2018 Non-supervisor 50 10 2 0 1 0 37 95 2 238
2017 Supervisor 40 38 10 10 2 0 0 77 13 48
2017 Non-supervisor 56 10 4 0 1 0 29 92 2 241

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 71 23 2 2 2 0 0 94 4 48
2018 Non-supervisor 50 25 10 8 2 1 5 79 10 240
2017 Supervisor 55 26 13 4 2 0 0 81 6 47
2017 Non-supervisor 59 26 7 3 2 0 4 88 5 239

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 77 21 0 0 2 0 0 98 2 48
2018 Non-supervisor 59 18 6 6 7 1 3 80 13 241
2017 Supervisor 66 30 2 0 2 0 0 96 2 47
2017 Non-supervisor 58 20 11 5 4 0 1 80 10 242

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 60 25 10 2 2 0 0 85 4 48
2018 Non-supervisor 42 31 20 3 3 1 1 74 6 240
2017 Supervisor 57 26 13 2 2 0 0 83 4 47
2017 Non-supervisor 56 27 9 4 2 0 2 85 6 240

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 10 39 31 12 8 0 0 49 20 49
2018 Non-supervisor 8 36 35 13 7 0 0 44 21 239
2017 Supervisor 0 23 38 21 17 0 0 23 38 47
2017 Non-supervisor 12 29 40 13 5 0 0 41 18 241

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 15 25 35 21 4 0 0 25 40 48
2018 Non-supervisor 10 24 41 21 4 0 0 25 33 234
2017 Supervisor 21 29 35 15 0 0 0 15 50 48
2017 Non-supervisor 6 26 39 23 6 0 0 29 32 242
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 22 47 10 12 6 2 0 23 77 49
2018 Non-supervisor 28 37 18 7 6 4 0 29 71 239
2017 Supervisor 29 31 31 0 2 6 0 31 69 48
2017 Non-supervisor 27 31 28 5 4 4 0 28 72 241

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 8 37
2018 Non-supervisor 12 161
2017 Supervisor 0 31
2017 Non-supervisor 4 166

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 16 37
2018 Non-supervisor 23 161
2017 Supervisor 10 31
2017 Non-supervisor 11 166

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 5 37
2018 Non-supervisor 16 161
2017 Supervisor 0 31
2017 Non-supervisor 10 166

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 46 37
2018 Non-supervisor 32 161
2017 Supervisor 55 31
2017 Non-supervisor 38 166

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 Supervisor 5 37
2018 Non-supervisor 5 161
2017 Supervisor 0 31
2017 Non-supervisor 1 166

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 62 37
2018 Non-supervisor 45 161

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 19 37
2018 Non-supervisor 45 161
2017 Supervisor 52 31
2017 Non-supervisor 61 166

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 Supervisor 32 35 15 9 0 9 34
2018 Non-supervisor 16 48 13 11 3 9 149
2017 Supervisor 17 70 7 0 0 7 30
2017 Non-supervisor 36 41 11 4 2 6 163

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 41 59 37
2018 Non-supervisor 55 45 155

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 61 12 6 0 8 0 12 84 9 49
2018 Non-supervisor 60 10 6 5 3 4 12 84 9 238

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 35 22 8 14 14 0 8 62 29 37
2018 Non-supervisor 25 30 14 14 12 1 5 58 27 161
2017 Supervisor 39 39 16 3 3 0 0 77 6 31
2017 Non-supervisor 29 25 10 14 7 3 12 63 25 169

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 8 11 16 5 14 0 46 35 35 37
2018 Non-supervisor 7 12 13 7 13 3 44 37 39 161
2017 Supervisor 6 3 23 3 0 10 55 27 9 31
2017 Non-supervisor 10 8 9 5 9 9 50 44 33 169
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