2018 Public Service Employee Survey Results by Theme for Library and Archives Canada by Question 78. Please indicate your occupational group and level. Occupational group and level - GT

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

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Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 44 40 4 10 2 0 0 83 13 48
2018 GT-01 33 60 0 7 0 0 0 93 7 15
2018 GT-03 41 41 12 6 0 0 0 82 6 17
2017 GT 42 35 9 7 7 0 0 77 14 57
2017 GT-01 33 38 8 12 8 0 0 71 21 24
2014 GT 50 30 15 6 0 0 0 80 6 54
2014 GT-01 25 50 17 8 0 0 0 75 8 12
2014 GT-03 54 31 8 8 0 0 0 85 8 13
2011 GT 44 41 5 2 7 0 0 85 10 41
2011 GT-03 47 47 0 7 0 0 0 93 7 15
2008 GT 50 32 11 2 5 0 0 82 7 44
2008 GT-02 44 25 19 6 6 0 0 69 13 16
2008 GT-04 50 42 8 0 0 0 0 92 0 12

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 28 38 11 11 13 0 0 66 23 47
2018 GT-01 13 60 13 0 13 0 0 73 13 15
2018 GT-03 35 29 18 6 12 0 0 65 18 17
2017 GT 32 25 19 14 11 0 0 56 24 57
2017 GT-01 34 25 21 12 8 0 0 58 21 24

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 69 21 6 4 0 0 0 90 4 48
2018 GT-01 53 40 7 0 0 0 0 93 0 15
2018 GT-03 76 12 12 0 0 0 0 88 0 17
2017 GT 61 21 10 4 4 0 0 83 7 57
2017 GT-01 58 21 12 4 4 0 0 79 8 24
2014 GT 74 22 2 2 0 0 0 96 2 54
2014 GT-01 75 25 0 0 0 0 0 100 0 12
2014 GT-03 85 15 0 0 0 0 0 100 0 13
2011 GT 76 12 7 2 2 0 0 88 5 41
2011 GT-03 87 13 0 0 0 0 0 100 0 15

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 48 40 4 4 4 0 0 88 8 48
2018 GT-01 53 33 7 0 7 0 0 87 7 15
2018 GT-03 41 47 6 6 0 0 0 88 6 17
2017 GT 42 37 9 7 5 0 0 79 12 57
2017 GT-01 38 33 12 12 4 0 0 71 17 24
2014 GT 63 24 11 0 2 0 0 87 2 54
2014 GT-01 50 33 17 0 0 0 0 83 0 12
2014 GT-03 62 31 8 0 0 0 0 92 0 13
2011 GT 56 32 7 0 5 0 0 88 5 41
2011 GT-03 53 40 7 0 0 0 0 93 0 15
2008 GT 53 36 4 2 4 0 0 89 7 45
2008 GT-02 50 31 6 6 6 0 0 81 13 16
2008 GT-04 58 33 8 0 0 0 0 92 0 12

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 40 29 15 6 10 0 0 69 17 48
2018 GT-01 47 33 7 0 13 0 0 80 13 15
2018 GT-03 47 24 18 6 6 0 0 71 12 17
2017 GT 32 37 9 12 9 2 0 70 21 57
2017 GT-01 42 37 8 8 4 0 0 79 12 24
2014 GT 41 30 20 6 4 0 0 70 9 54
2014 GT-01 33 33 17 17 0 0 0 67 17 12
2014 GT-03 23 31 46 0 0 0 0 54 0 13
2011 GT 12 24 22 27 12 2 0 38 40 41
2011 GT-03 20 27 20 20 13 0 0 47 33 15

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 40 33 10 13 4 0 0 73 17 48
2018 GT-01 47 40 0 13 0 0 0 87 13 15
2018 GT-03 41 29 24 6 0 0 0 71 6 17
2017 GT 32 33 12 10 11 2 0 66 21 57
2017 GT-01 42 29 12 4 8 4 0 74 13 24
2014 GT 43 26 22 6 4 0 0 69 9 54
2014 GT-01 33 25 25 17 0 0 0 58 17 12
2014 GT-03 38 23 38 0 0 0 0 62 0 13
2011 GT 12 37 10 15 27 0 0 49 41 41
2011 GT-03 13 33 20 7 27 0 0 47 33 15
2008 GT 29 29 24 11 7 0 0 58 18 45
2008 GT-02 25 25 25 19 6 0 0 50 25 16
2008 GT-04 33 33 25 8 0 0 0 67 8 12

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 42 23 19 4 13 0 0 65 17 48
2018 GT-01 47 20 20 0 13 0 0 67 13 15
2018 GT-03 41 24 29 6 0 0 0 65 6 17
2017 GT 30 29 21 7 12 0 0 59 19 56
2017 GT-01 31 26 30 4 9 0 0 57 13 23
2014 GT 37 26 20 4 6 6 2 68 10 54
2014 GT-01 25 17 33 17 0 0 8 45 18 12
2014 GT-03 31 38 23 0 0 8 0 75 0 13
2011 GT 17 29 17 12 17 5 2 50 32 41
2011 GT-03 20 27 27 7 13 0 7 50 21 15
2008 GT 31 22 18 11 9 7 2 59 22 45
2008 GT-02 38 19 13 13 13 6 0 60 27 16
2008 GT-04 33 8 25 8 8 8 8 50 20 12
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 56 25 6 8 2 0 2 83 11 48
2018 GT-01 40 33 13 7 0 0 7 79 7 15
2018 GT-03 59 18 6 12 6 0 0 76 18 17
2017 GT 56 25 9 2 5 4 0 84 7 57
2017 GT-01 54 21 12 0 4 8 0 82 5 24
2014 GT 52 20 9 9 7 2 0 74 17 54
2014 GT-01 50 25 8 8 8 0 0 75 17 12
2014 GT-03 31 31 0 15 15 8 0 67 33 13
2011 GT 32 37 15 10 7 0 0 68 17 41
2011 GT-03 47 27 7 7 13 0 0 73 20 15
2008 GT 33 38 11 9 9 0 0 71 18 45
2008 GT-02 25 44 19 13 0 0 0 69 13 16
2008 GT-04 33 42 8 8 8 0 0 75 17 12

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 58 23 10 6 2 0 0 81 8 48
2018 GT-01 27 40 27 7 0 0 0 67 7 15
2018 GT-03 71 12 6 6 6 0 0 82 12 17
2017 GT 47 21 16 7 9 0 0 68 16 57
2017 GT-01 37 21 21 17 4 0 0 58 21 24
2014 GT 46 17 17 13 7 0 0 63 20 54
2014 GT-01 42 17 25 8 8 0 0 58 17 12
2014 GT-03 31 8 23 23 15 0 0 38 38 13
2011 GT 24 37 22 5 12 0 0 61 17 41
2011 GT-03 33 20 33 0 13 0 0 53 13 15
2008 GT 31 33 20 7 9 0 0 64 16 45
2008 GT-02 31 25 31 6 6 0 0 56 13 16
2008 GT-04 42 33 8 8 8 0 0 75 17 12

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 52 27 15 2 4 0 0 79 6 48
2018 GT-01 47 27 20 0 7 0 0 73 7 15
2018 GT-03 53 24 12 6 6 0 0 76 12 17
2017 GT 52 21 16 5 5 0 0 74 11 57
2017 GT-01 42 29 21 8 0 0 0 71 8 24
2014 GT 56 26 7 2 9 0 0 81 11 54
2014 GT-01 58 25 0 0 17 0 0 83 17 12
2014 GT-03 46 38 8 0 8 0 0 85 8 13

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 35 15 23 6 15 6 0 53 22 48
2018 GT-01 47 7 20 7 7 13 0 62 15 15
2018 GT-03 35 24 24 6 6 6 0 63 13 17
2017 GT 33 25 16 11 10 5 0 61 22 57
2017 GT-01 46 25 17 4 0 8 0 77 5 24
2014 GT 26 37 11 11 6 6 4 69 18 54
2014 GT-01 25 33 0 17 8 8 8 70 30 12
2014 GT-03 23 46 8 0 15 8 0 75 17 13
2011 GT 12 32 10 20 12 12 2 51 37 41
2011 GT-03 13 27 7 27 13 7 7 46 46 15

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 27 27 17 17 10 2 0 55 28 48
2018 GT-01 47 27 7 7 7 7 0 79 14 15
2018 GT-03 24 29 29 18 0 0 0 53 18 17
2017 GT 32 28 12 12 12 4 0 62 25 57
2017 GT-01 42 33 8 8 0 8 0 82 9 24
2014 GT 30 24 22 15 9 0 0 54 24 54
2014 GT-01 33 25 17 8 17 0 0 58 25 12
2014 GT-03 31 31 8 15 15 0 0 62 31 13
2011 GT 10 17 22 15 34 2 0 28 50 41
2011 GT-03 7 13 20 20 40 0 0 20 60 15
2008 GT 20 24 27 16 9 4 0 47 26 45
2008 GT-02 25 19 38 13 6 0 0 44 19 16
2008 GT-04 17 17 25 25 17 0 0 33 42 12

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 21 31 15 13 13 8 0 57 27 48
2018 GT-01 27 27 27 0 0 20 0 67 0 15
2018 GT-03 18 47 6 24 0 6 0 69 25 17
2017 GT 26 26 14 9 16 9 0 58 27 57
2017 GT-01 38 25 8 12 0 17 0 75 15 24
2014 GT 19 24 20 17 15 6 0 45 33 54
2014 GT-01 25 17 17 17 17 8 0 45 36 12
2014 GT-03 15 31 8 15 23 8 0 50 42 13
2011 GT 5 24 22 5 39 5 0 31 46 41
2011 GT-03 7 33 0 7 47 7 0 43 57 15
2008 GT 5 23 32 30 9 2 0 28 40 44
2008 GT-02 6 31 31 25 6 0 0 38 31 16
2008 GT-04 0 27 18 45 9 0 0 27 55 11

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 25 31 15 15 13 2 0 57 28 48
2018 GT-01 40 40 0 7 7 7 0 86 14 15
2018 GT-03 24 41 18 18 0 0 0 65 18 17
2017 GT 23 33 16 9 17 2 0 57 27 57
2017 GT-01 33 25 17 17 4 4 0 61 22 24
2014 GT 21 40 15 8 13 4 0 63 22 53
2014 GT-01 25 25 8 8 25 8 0 55 36 12
2014 GT-03 25 50 0 0 25 0 0 75 25 12
2011 GT 7 27 15 22 27 2 0 35 50 41
2011 GT-03 7 13 7 33 40 0 0 20 73 15
2008 GT 16 31 22 18 11 2 0 48 30 45
2008 GT-02 31 13 25 25 6 0 0 44 31 16
2008 GT-04 8 50 25 0 17 0 0 58 17 12
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 26 26 19 15 15 0 0 51 30 47
2018 GT-01 14 36 21 21 7 0 0 50 29 14
2018 GT-03 35 24 24 0 18 0 0 59 18 17
2017 GT 26 28 19 10 16 0 0 55 26 57
2017 GT-01 29 33 29 0 8 0 0 63 8 24
2014 GT 33 31 19 9 7 0 0 65 17 54
2014 GT-01 17 50 17 8 8 0 0 67 17 12
2014 GT-03 23 54 8 0 15 0 0 77 15 13
2011 GT 7 46 12 22 12 0 0 54 34 41
2011 GT-03 7 40 7 33 13 0 0 47 47 15

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 46 35 13 2 4 0 0 81 6 48
2018 GT-01 47 40 7 0 7 0 0 87 7 15
2018 GT-03 53 29 12 6 0 0 0 82 6 17
2017 GT 44 37 9 7 4 0 0 81 10 57
2017 GT-01 50 37 12 0 0 0 0 88 0 24

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 13 25 23 29 6 4 0 39 37 48
2018 GT-01 13 27 20 27 7 7 0 43 36 15
2018 GT-03 18 18 18 41 0 6 0 38 44 17
2017 GT 14 28 26 14 14 4 0 44 29 57
2017 GT-01 12 33 29 13 4 8 0 50 18 24
2014 GT 17 15 20 24 17 6 2 34 44 54
2014 GT-01 17 25 25 17 8 0 8 45 27 12
2014 GT-03 0 23 8 38 15 15 0 27 64 13

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 48 31 10 6 4 0 0 79 10 48
2018 GT-01 20 47 20 7 7 0 0 67 13 15
2018 GT-03 59 18 6 12 6 0 0 76 18 17
2017 GT 37 37 12 4 11 0 0 74 14 57
2017 GT-01 21 54 12 4 8 0 0 75 12 24
2014 GT 48 9 26 7 9 0 0 57 17 54
2014 GT-01 50 25 17 0 8 0 0 75 8 12
2014 GT-03 38 0 38 15 8 0 0 38 23 13
2011 GT 32 37 10 12 10 0 0 68 22 41
2011 GT-03 33 33 7 13 13 0 0 67 27 15
2008 GT 27 31 20 13 9 0 0 58 22 45
2008 GT-02 19 38 25 19 0 0 0 56 19 16
2008 GT-04 42 25 8 25 0 0 0 67 25 12

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GT 18 55 0 0 18 9 0 80 20 11

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 35 48 8 2 6 0 0 83 8 48
2018 GT-01 47 33 13 7 0 0 0 80 7 15
2018 GT-03 29 65 6 0 0 0 0 94 0 17
2017 GT 35 39 14 5 7 0 0 74 12 57
2017 GT-01 38 46 8 8 0 0 0 83 8 24
2014 GT 37 41 11 7 2 0 2 79 9 54
2014 GT-01 33 42 8 17 0 0 0 75 17 12
2014 GT-03 31 46 15 8 0 0 0 77 8 13
2011 GT 32 39 7 12 7 0 2 73 20 41
2011 GT-03 33 40 7 7 13 0 0 73 20 15
2008 GT 24 38 16 13 7 0 2 64 20 45
2008 GT-02 19 31 31 19 0 0 0 50 19 16
2008 GT-04 33 42 8 17 0 0 0 75 17 12

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 65 25 8 0 2 0 0 90 2 48
2018 GT-01 47 40 13 0 0 0 0 87 0 15
2018 GT-03 65 29 6 0 0 0 0 94 0 17
2017 GT 56 23 16 5 0 0 0 79 5 57
2017 GT-01 42 25 21 12 0 0 0 67 12 24
2014 GT 72 19 7 2 0 0 0 91 2 54
2014 GT-01 33 50 17 0 0 0 0 83 0 12
2014 GT-03 77 8 8 8 0 0 0 85 8 13
2011 GT 66 27 2 2 2 0 0 93 5 41
2011 GT-03 73 27 0 0 0 0 0 100 0 15
2008 GT 56 33 4 2 4 0 0 89 7 45
2008 GT-02 50 38 6 0 6 0 0 88 6 16
2008 GT-04 75 25 0 0 0 0 0 100 0 12

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 67 17 13 2 2 0 0 83 4 48
2018 GT-01 53 33 7 0 7 0 0 87 7 15
2018 GT-03 65 12 24 0 0 0 0 76 0 17
2017 GT 61 26 5 5 2 0 0 88 7 57
2017 GT-01 46 42 4 4 4 0 0 88 8 24
2014 GT 70 20 4 4 2 0 0 91 6 54
2014 GT-01 25 67 8 0 0 0 0 92 0 12
2014 GT-03 77 8 8 8 0 0 0 85 8 13
2011 GT 68 27 0 0 5 0 0 95 5 41
2011 GT-03 80 20 0 0 0 0 0 100 0 15
2008 GT 58 31 7 2 2 0 0 89 4 45
2008 GT-02 50 44 0 0 6 0 0 94 6 16
2008 GT-04 75 17 8 0 0 0 0 92 0 12

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 21 38 21 10 8 2 0 60 19 48
2018 GT-01 13 60 27 0 0 0 0 73 0 15
2018 GT-03 24 35 18 12 6 6 0 63 19 17
2017 GT 28 35 5 16 12 4 0 66 29 57
2017 GT-01 37 29 4 17 8 4 0 70 26 24
2014 GT 33 31 13 7 9 2 4 69 18 54
2014 GT-01 25 42 25 0 0 0 8 73 0 12
2014 GT-03 54 8 8 15 15 0 0 62 31 13
2011 GT 22 41 10 7 20 0 0 63 27 41
2011 GT-03 27 40 0 7 27 0 0 67 33 15
2008 GT 13 36 24 18 9 0 0 49 27 45
2008 GT-02 6 44 13 25 13 0 0 50 38 16
2008 GT-04 25 25 42 8 0 0 0 50 8 12

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 17 23 23 15 21 2 0 40 36 48
2018 GT-01 20 40 20 7 7 7 0 64 14 15
2018 GT-03 18 18 29 18 18 0 0 35 35 17
2017 GT 19 30 12 16 19 2 2 51 36 57
2017 GT-01 12 37 21 13 12 4 0 52 26 24
2014 GT 28 20 17 9 13 4 9 55 26 54
2014 GT-01 25 25 25 0 17 0 8 55 18 12
2014 GT-03 23 23 15 8 23 8 0 50 33 13
2011 GT 15 29 17 12 24 0 2 45 38 41
2011 GT-03 20 33 0 27 20 0 0 53 47 15
2008 GT 9 38 11 20 16 7 0 50 38 45
2008 GT-02 0 50 6 25 13 6 0 53 40 16
2008 GT-04 17 17 8 33 17 8 0 36 55 12

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 21 50 15 10 4 0 0 71 15 48
2018 GT-01 0 80 7 13 0 0 0 80 13 15
2018 GT-03 18 41 24 12 6 0 0 59 18 17
2017 GT 32 39 12 9 9 0 0 70 18 57
2017 GT-01 29 29 17 12 12 0 0 58 25 24
2014 GT 32 45 17 6 0 0 0 77 6 53
2014 GT-01 25 58 17 0 0 0 0 83 0 12
2014 GT-03 25 50 17 8 0 0 0 75 8 12
2011 GT 29 44 7 5 12 0 2 75 18 41
2011 GT-03 20 53 13 0 13 0 0 73 13 15

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 25 29 21 13 10 2 0 55 23 48
2018 GT-01 7 40 33 13 7 0 0 47 20 15
2018 GT-03 35 24 18 18 6 0 0 59 24 17
2017 GT 33 37 14 5 11 0 0 70 16 57
2017 GT-01 21 42 21 8 8 0 0 63 17 24
2014 GT 39 37 17 7 0 0 0 76 7 54
2014 GT-01 25 50 17 8 0 0 0 75 8 12
2014 GT-03 31 23 38 8 0 0 0 54 8 13

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 26 36 26 11 2 0 0 62 13 47
2018 GT-01 14 50 29 7 0 0 0 64 7 14
2018 GT-03 29 35 29 6 0 0 0 65 6 17
2017 GT 33 30 14 11 11 2 0 64 21 57
2017 GT-01 34 33 17 8 4 4 0 70 13 24
2014 GT 39 35 15 7 4 0 0 74 11 54
2014 GT-01 25 58 8 8 0 0 0 83 8 12
2014 GT-03 38 38 8 8 8 0 0 77 15 13
2011 GT 39 39 2 10 7 0 2 80 18 41
2011 GT-03 53 33 0 7 7 0 0 87 13 15

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 15 38 19 19 8 2 0 53 28 48
2018 GT-01 13 40 20 7 13 7 0 57 21 15
2018 GT-03 12 41 29 12 6 0 0 53 18 17
2017 GT 23 44 14 10 9 0 0 67 19 57
2017 GT-01 25 33 21 17 4 0 0 58 21 24

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 38 36 13 6 4 2 0 76 11 47
2018 GT-01 21 36 29 7 7 0 0 57 14 14
2018 GT-03 53 29 6 12 0 0 0 82 12 17
2017 GT 46 19 23 7 4 2 0 66 11 57
2017 GT-01 46 17 17 12 4 4 0 65 17 24
2014 GT 52 26 15 4 2 0 2 79 6 54
2014 GT-01 25 33 25 17 0 0 0 58 17 12
2014 GT-03 38 46 8 0 8 0 0 85 8 13
2011 GT 39 34 15 7 5 0 0 73 12 41
2011 GT-03 40 27 13 13 7 0 0 67 20 15

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 58 33 4 0 0 2 2 96 0 48
2018 GT-01 60 33 0 0 0 7 0 100 0 15
2018 GT-03 65 24 6 0 0 0 6 94 0 17
2017 GT 56 35 9 0 0 0 0 91 0 57
2017 GT-01 54 38 8 0 0 0 0 92 0 24
2014 GT 52 39 7 2 0 0 0 91 2 54
2014 GT-01 42 33 17 8 0 0 0 75 8 12
2014 GT-03 31 62 8 0 0 0 0 92 0 13
2011 GT 41 37 17 0 2 0 2 80 3 41
2011 GT-03 67 27 7 0 0 0 0 93 0 15
2008 GT 33 36 29 2 0 0 0 69 2 45
2008 GT-02 38 44 19 0 0 0 0 81 0 16
2008 GT-04 42 33 25 0 0 0 0 75 0 12

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 GT 11 55 34 47
2018 GT-01 29 43 29 14
2018 GT-03 0 53 47 17
2017 GT 16 48 37 57
2017 GT-01 25 38 37 24
2014 GT 11 56 33 54
2014 GT-01 8 42 50 12
2014 GT-03 8 54 38 13
2011 GT 22 49 29 41
2011 GT-03 13 53 33 15
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 56 29 4 10 0 0 0 85 10 48
2018 GT-01 67 27 7 0 0 0 0 93 0 15
2018 GT-03 53 35 6 6 0 0 0 88 6 17
2017 GT 53 28 5 5 5 4 0 84 11 57
2017 GT-01 46 42 12 0 0 0 0 88 0 24
2014 GT 54 37 6 2 2 0 0 91 4 54
2014 GT-01 42 42 8 0 8 0 0 83 8 12
2014 GT-03 38 54 8 0 0 0 0 92 0 13
2011 GT 32 46 17 2 2 0 0 78 5 41
2011 GT-03 33 40 13 7 7 0 0 73 13 15
2008 GT 56 33 4 7 0 0 0 89 7 45
2008 GT-02 75 13 6 6 0 0 0 88 6 16
2008 GT-04 33 58 8 0 0 0 0 92 0 12

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 28 40 15 13 4 0 0 68 17 47
2018 GT-01 43 29 29 0 0 0 0 71 0 14
2018 GT-03 29 53 12 6 0 0 0 82 6 17
2017 GT 29 48 5 7 9 2 0 78 16 56
2017 GT-01 33 54 4 8 0 0 0 87 8 24
2014 GT 43 30 17 7 4 0 0 72 11 54
2014 GT-01 58 25 17 0 0 0 0 83 0 12
2014 GT-03 46 23 23 8 0 0 0 69 8 13
2011 GT 12 34 15 17 20 2 0 48 38 41
2011 GT-03 7 47 7 20 20 0 0 53 40 15

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 6 23 25 31 15 0 0 46 29 48
2018 GT-01 7 20 20 47 7 0 0 53 27 15
2018 GT-03 0 12 29 35 24 0 0 59 12 17
2017 GT 9 23 25 23 16 4 2 41 33 57
2017 GT-01 0 12 29 29 25 4 0 56 13 24
2014 GT 13 13 33 19 19 0 4 38 27 54
2014 GT-01 17 17 33 25 8 0 0 33 33 12
2014 GT-03 15 8 54 8 15 0 0 23 23 13
2011 GT 29 34 29 2 5 0 0 7 63 41
2011 GT-03 27 33 20 7 13 0 0 20 60 15
2008 GT 20 16 38 18 7 0 2 25 36 45
2008 GT-02 19 19 38 13 6 0 6 20 40 16
2008 GT-04 25 25 25 25 0 0 0 25 50 12

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 10 10 27 29 23 0 0 52 21 48
2018 GT-01 7 7 20 33 33 0 0 67 13 15
2018 GT-03 12 6 35 29 18 0 0 47 18 17
2017 GT 11 11 23 27 21 5 2 52 23 56
2017 GT-01 8 4 17 33 29 8 0 68 14 24
2014 GT 9 17 23 25 21 4 2 48 28 53
2014 GT-01 17 17 25 17 8 17 0 30 40 12
2014 GT-03 8 23 23 38 8 0 0 46 31 13
2011 GT 24 27 32 12 2 0 2 15 53 41
2011 GT-03 33 13 27 20 7 0 0 27 47 15
2008 GT 16 23 43 7 9 0 2 16 40 44
2008 GT-02 13 31 38 6 6 0 6 13 47 16
2008 GT-04 17 17 67 0 0 0 0 0 33 12

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 13 15 19 31 13 8 2 49 30 48
2018 GT-01 0 7 13 33 27 13 7 75 8 15
2018 GT-03 6 12 18 41 12 12 0 60 20 17
2017 GT 16 7 9 25 30 7 5 63 26 56
2017 GT-01 0 0 8 25 54 8 4 91 0 24
2014 GT 17 21 13 19 19 6 6 43 43 53
2014 GT-01 0 8 17 17 17 25 17 57 14 12
2014 GT-03 0 38 15 38 8 0 0 46 38 13
2011 GT 24 15 37 10 10 5 0 21 41 41
2011 GT-03 20 7 33 13 20 7 0 36 29 15
2008 GT 16 29 31 16 4 2 2 21 47 45
2008 GT-02 19 19 31 13 6 6 6 21 43 16
2008 GT-04 17 42 33 8 0 0 0 8 58 12

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 4 4 23 43 26 0 0 68 9 47
2018 GT-01 0 7 13 33 47 0 0 80 7 15
2018 GT-03 0 0 24 53 24 0 0 76 0 17
2017 GT 4 6 26 31 32 0 2 64 10 54
2017 GT-01 4 0 26 22 48 0 0 70 4 23
2014 GT 6 17 19 34 19 2 4 56 24 53
2014 GT-01 8 25 17 17 17 8 8 40 40 12
2014 GT-03 15 15 15 38 15 0 0 54 31 13
2011 GT 2 17 39 22 12 2 5 37 21 41
2011 GT-03 7 0 27 33 20 7 7 62 8 15
2008 GT 4 18 31 29 16 0 2 45 23 45
2008 GT-02 6 6 38 19 25 0 6 47 13 16
2008 GT-04 0 42 8 42 8 0 0 50 42 12

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 6 15 28 38 13 0 0 51 21 47
2018 GT-01 0 7 33 27 33 0 0 60 7 15
2018 GT-03 0 6 35 53 6 0 0 59 6 17
2017 GT 12 9 23 23 25 2 5 52 23 56
2017 GT-01 0 0 12 29 50 0 8 86 0 24
2014 GT 17 6 34 17 21 2 4 40 24 53
2014 GT-01 8 0 42 8 25 8 8 40 10 12
2014 GT-03 23 8 23 31 15 0 0 46 31 13
2011 GT 24 15 37 12 10 0 2 23 40 41
2011 GT-03 13 13 40 7 20 0 7 29 29 15
2008 GT 14 27 34 14 9 0 2 23 42 44
2008 GT-02 13 7 53 20 0 0 7 21 21 15
2008 GT-04 0 58 25 8 8 0 0 17 58 12

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 8 8 25 35 21 0 2 57 17 48
2018 GT-01 0 13 47 13 20 0 7 36 14 15
2018 GT-03 12 6 12 41 29 0 0 71 18 17
2017 GT 7 16 21 30 16 7 2 51 25 56
2017 GT-01 0 21 25 25 17 13 0 48 24 24
2014 GT 4 4 13 32 36 6 6 77 9 53
2014 GT-01 8 0 25 33 8 17 8 56 11 12
2014 GT-03 8 8 8 31 46 0 0 77 15 13
2011 GT 7 12 27 20 32 0 2 53 20 41
2011 GT-03 20 0 27 13 40 0 0 53 20 15
2008 GT 9 11 29 20 24 2 4 48 21 45
2008 GT-02 6 13 19 25 19 6 13 54 23 16
2008 GT-04 17 17 58 8 0 0 0 8 33 12

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 11 17 26 32 13 2 0 46 28 47
2018 GT-01 0 13 20 33 27 7 0 64 14 15
2018 GT-03 0 6 25 56 13 0 0 69 6 16
2017 GT 16 7 20 30 20 4 4 54 25 56
2017 GT-01 0 0 12 38 42 8 0 86 0 24
2014 GT 26 9 15 15 22 7 6 43 40 54
2014 GT-01 17 0 25 17 8 25 8 38 25 12
2014 GT-03 15 23 15 31 15 0 0 46 38 13

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 35 31 13 15 4 2 0 68 19 48
2018 GT-01 40 33 7 13 7 0 0 73 20 15
2018 GT-03 29 35 18 6 6 6 0 69 13 17
2017 GT 39 30 17 5 9 0 0 69 14 57
2017 GT-01 42 29 17 4 8 0 0 71 12 24
2014 GT 44 28 7 11 7 2 0 74 19 54
2014 GT-01 58 25 0 0 17 0 0 83 17 12
2014 GT-03 31 38 8 8 8 8 0 75 17 13

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 44 27 19 6 2 2 0 72 9 48
2018 GT-01 53 13 27 0 7 0 0 67 7 15
2018 GT-03 41 35 12 6 0 6 0 81 6 17
2017 GT 39 35 12 10 4 0 0 74 14 57
2017 GT-01 42 38 21 0 0 0 0 79 0 24
2014 GT 30 37 19 9 4 2 0 68 13 54
2014 GT-01 42 33 17 8 0 0 0 75 8 12
2014 GT-03 15 31 31 8 8 8 0 50 17 13

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 31 48 15 2 2 2 0 81 4 48
2018 GT-01 20 53 13 7 7 0 0 73 13 15
2018 GT-03 41 41 12 0 0 6 0 88 0 17

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 43 28 19 9 2 0 0 70 11 47
2018 GT-01 53 20 20 7 0 0 0 73 7 15
2018 GT-03 35 35 12 12 6 0 0 71 18 17
2017 GT 35 32 18 10 4 2 0 68 14 57
2017 GT-01 42 29 17 12 0 0 0 71 12 24
2014 GT 44 37 9 6 2 2 0 83 8 54
2014 GT-01 50 33 0 8 8 0 0 83 17 12
2014 GT-03 31 62 0 8 0 0 0 92 8 13

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 45 30 17 6 2 0 0 74 9 47
2018 GT-01 57 29 7 7 0 0 0 86 7 14
2018 GT-03 41 24 24 12 0 0 0 65 12 17
2017 GT 26 40 18 12 4 0 0 67 16 57
2017 GT-01 38 42 4 17 0 0 0 79 17 24
2014 GT 54 35 7 0 2 2 0 91 2 54
2014 GT-01 50 25 17 0 8 0 0 75 8 12
2014 GT-03 46 38 8 0 0 8 0 92 0 13
2011 GT 22 37 15 7 17 2 0 60 25 41
2011 GT-03 33 40 13 0 13 0 0 73 13 15

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 43 40 13 2 2 0 0 83 4 47
2018 GT-01 47 40 13 0 0 0 0 87 0 15
2018 GT-03 47 35 18 0 0 0 0 82 0 17
2017 GT 39 42 5 7 7 0 0 81 14 57
2017 GT-01 42 46 4 4 4 0 0 88 8 24
2014 GT 61 26 9 4 0 0 0 87 4 54
2014 GT-01 58 33 8 0 0 0 0 92 0 12
2014 GT-03 62 23 15 0 0 0 0 85 0 13
2011 GT 27 39 12 12 7 2 0 68 20 41
2011 GT-03 27 40 20 7 7 0 0 67 13 15
2008 GT 36 32 20 5 7 0 0 68 11 44
2008 GT-02 38 13 25 13 13 0 0 50 25 16
2008 GT-04 33 42 25 0 0 0 0 75 0 12

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 15 38 17 21 6 2 0 54 28 47
2018 GT-01 13 47 13 13 13 0 0 60 27 15
2018 GT-03 18 35 18 18 6 6 0 56 25 17
2017 GT 26 26 30 2 11 4 2 56 13 57
2017 GT-01 29 29 25 4 8 4 0 61 13 24
2014 GT 35 20 17 13 11 4 0 58 25 54
2014 GT-01 50 17 25 8 0 0 0 67 8 12
2014 GT-03 15 23 15 31 8 8 0 42 42 13

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 21 35 15 17 8 4 0 59 26 48
2018 GT-01 33 33 7 20 0 7 0 71 21 15
2018 GT-03 12 35 24 18 12 0 0 47 29 17
2017 GT 25 38 11 11 9 7 0 67 21 56
2017 GT-01 38 25 8 12 8 8 0 68 23 24
2014 GT 39 28 17 6 6 6 0 71 12 54
2014 GT-01 50 17 8 0 8 17 0 80 10 12
2014 GT-03 31 15 15 23 15 0 0 46 38 13
2011 GT 29 27 15 10 12 2 5 61 24 41
2011 GT-03 20 20 27 0 20 0 13 46 23 15
2008 GT 31 27 11 20 9 2 0 59 30 45
2008 GT-02 44 13 6 25 6 6 0 60 33 16
2008 GT-04 33 25 17 17 8 0 0 58 25 12

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 21 31 29 13 4 2 0 53 17 48
2018 GT-01 27 33 27 7 0 7 0 64 7 15
2018 GT-03 24 41 24 6 6 0 0 65 12 17

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 8 29 25 17 17 4 0 39 35 48
2018 GT-01 13 33 27 7 20 0 0 47 27 15
2018 GT-03 6 24 35 18 6 12 0 33 27 17
2017 GT 14 30 16 9 23 5 2 48 34 56
2017 GT-01 25 37 8 4 21 0 4 65 26 24
2014 GT 17 24 19 17 15 7 2 45 35 54
2014 GT-01 25 17 33 0 17 0 8 45 18 12
2014 GT-03 8 8 15 38 23 8 0 17 67 13
2011 GT 7 27 15 24 17 10 0 38 46 41
2011 GT-03 7 33 7 33 20 0 0 40 53 15

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 GT 13 88 48
2018 GT-03 0 100 17

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 23 19 23 8 6 13 8 53 18 48
2018 GT-01 20 13 27 0 7 20 13 50 10 15
2018 GT-03 35 18 24 6 0 18 0 64 7 17
2017 GT 21 21 18 10 7 16 7 55 23 57
2017 GT-01 29 12 12 4 0 29 13 72 7 24
2014 GT 20 11 22 6 6 24 11 49 17 54
2014 GT-01 33 8 8 0 0 42 8 83 0 12
2014 GT-03 15 15 38 0 8 15 8 40 10 13

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 29 25 23 2 10 10 0 60 14 48
2018 GT-01 33 27 20 0 13 7 0 64 14 15
2018 GT-03 41 18 18 0 6 18 0 71 7 17
2017 GT 28 25 16 10 7 12 2 61 20 57
2017 GT-01 21 33 8 8 0 25 4 76 12 24
2014 GT 28 33 11 7 0 17 4 77 9 54
2014 GT-01 42 8 8 0 0 33 8 86 0 12
2014 GT-03 23 46 8 8 0 8 8 82 9 13
2011 GT 20 27 17 15 10 10 2 53 28 41
2011 GT-03 20 33 20 13 0 7 7 62 15 15

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 23 19 30 6 2 15 4 53 11 47
2018 GT-01 27 20 20 0 7 20 7 64 9 15
2018 GT-03 31 13 25 13 0 19 0 54 15 16
2017 GT 18 23 18 9 5 21 7 56 19 57
2017 GT-01 25 21 8 8 0 29 8 73 13 24
2014 GT 20 15 19 4 2 33 7 59 9 54
2014 GT-01 17 25 8 8 0 42 0 71 14 12
2014 GT-03 15 15 31 0 0 38 0 50 0 13

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 30 23 30 4 4 9 0 58 9 47
2018 GT-01 33 27 20 0 13 7 0 64 14 15
2018 GT-03 38 13 25 13 0 13 0 57 14 16
2017 GT 25 28 21 9 4 11 4 61 14 57
2017 GT-01 29 25 21 4 0 17 4 68 5 24
2014 GT 28 30 17 2 0 24 0 76 2 54
2014 GT-01 25 25 8 8 0 33 0 75 13 12
2014 GT-03 23 46 0 0 0 31 0 100 0 13
2011 GT 30 43 5 5 5 10 3 83 11 40
2011 GT-03 43 29 7 7 0 7 7 83 8 14
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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 58 17 15 4 6 0 0 75 10 48
2018 GT-01 53 20 13 7 7 0 0 73 13 15
2018 GT-03 53 24 12 0 12 0 0 76 12 17
2017 GT 52 19 14 7 5 2 0 73 12 57
2017 GT-01 42 29 21 4 4 0 0 71 8 24

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 17 31 27 17 2 6 0 51 20 48
2018 GT-01 7 40 33 7 7 7 0 50 14 15
2018 GT-03 35 24 18 18 0 6 0 63 19 17
2017 GT 9 28 28 14 19 2 0 38 34 57
2017 GT-01 4 29 38 4 25 0 0 33 29 24

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 21 27 21 17 10 4 0 50 28 48
2018 GT-01 27 33 20 0 13 7 0 64 14 15
2018 GT-03 24 29 24 18 6 0 0 53 24 17
2017 GT 16 33 16 18 12 5 0 52 31 57
2017 GT-01 21 37 17 12 8 4 0 61 22 24

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 19 27 15 15 25 0 0 46 40 48
2018 GT-01 27 33 13 0 27 0 0 60 27 15
2018 GT-03 12 24 18 12 35 0 0 35 47 17
2017 GT 18 26 18 9 28 0 2 45 37 57
2017 GT-01 17 37 12 4 25 0 4 56 31 24

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 31 31 21 10 6 0 0 63 17 48
2018 GT-01 40 40 13 7 0 0 0 80 7 15
2018 GT-03 35 35 18 6 6 0 0 71 12 17
2017 GT 24 44 14 11 5 0 2 70 16 57
2017 GT-01 21 42 21 12 0 0 4 65 13 24

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 36 34 15 11 4 0 0 70 15 47
2018 GT-01 47 40 7 7 0 0 0 87 7 15
2018 GT-03 35 35 24 6 0 0 0 71 6 17
2017 GT 39 35 14 9 4 0 0 74 12 57
2017 GT-01 38 37 21 4 0 0 0 75 4 24

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 33 27 21 6 10 0 2 62 17 48
2018 GT-01 53 27 13 7 0 0 0 80 7 15
2018 GT-03 29 35 24 6 0 0 6 69 6 17
2017 GT 35 30 16 5 11 2 2 67 16 57
2017 GT-01 46 33 12 0 0 4 4 86 0 24

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 73 15 2 0 4 0 6 93 4 48
2018 GT-01 87 7 0 0 0 0 7 100 0 15
2018 GT-03 59 29 0 0 0 0 12 100 0 17
2017 GT 65 18 4 2 2 0 11 92 4 57
2017 GT-01 58 21 4 0 0 0 17 95 0 24

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 51 21 17 6 4 0 0 72 11 47
2018 GT-01 50 21 21 0 7 0 0 71 7 14
2018 GT-03 59 18 18 6 0 0 0 76 6 17
2017 GT 40 33 10 7 9 0 0 74 16 57
2017 GT-01 46 29 8 8 8 0 0 75 17 24

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 35 29 19 15 2 0 0 65 17 48
2018 GT-01 33 40 7 20 0 0 0 73 20 15
2018 GT-03 47 24 29 0 0 0 0 71 0 17
2017 GT 39 28 14 14 4 0 2 68 18 57
2017 GT-01 50 25 17 8 0 0 0 75 8 24

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 38 33 13 13 4 0 0 71 17 48
2018 GT-01 47 20 20 13 0 0 0 67 13 15
2018 GT-03 47 47 6 0 0 0 0 94 0 17
2017 GT 26 26 28 12 4 0 4 55 17 57
2017 GT-01 33 29 17 13 0 0 8 68 14 24

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 48 25 10 8 8 0 0 73 17 48
2018 GT-01 40 33 13 0 13 0 0 73 13 15
2018 GT-03 65 24 12 0 0 0 0 88 0 17
2017 GT 39 25 17 9 7 0 4 66 16 57
2017 GT-01 38 29 12 12 0 0 8 73 14 24

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 44 33 10 6 6 0 0 77 13 48
2018 GT-01 47 33 20 0 0 0 0 80 0 15
2018 GT-03 59 29 6 6 0 0 0 88 6 17
2017 GT 54 24 12 0 5 0 4 82 6 57
2017 GT-01 58 29 4 0 0 0 8 95 0 24

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 58 23 8 2 6 0 2 83 9 48
2018 GT-01 53 20 13 0 7 0 7 79 7 15
2018 GT-03 71 12 6 6 6 0 0 82 12 17
2017 GT 56 23 11 4 7 0 0 79 11 57
2017 GT-01 46 25 17 4 8 0 0 71 12 24

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 77 10 0 0 6 2 4 93 7 48
2018 GT-01 60 13 0 0 13 0 13 85 15 15
2018 GT-03 88 6 0 0 0 6 0 100 0 17

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 71 15 8 2 4 0 0 85 6 48
2018 GT-01 67 20 7 7 0 0 0 87 7 15
2018 GT-03 82 12 6 0 0 0 0 94 0 17
2017 GT 68 12 3 2 5 0 9 89 8 57
2017 GT-01 79 4 4 0 0 0 13 95 0 24

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 50 31 10 6 2 0 0 81 8 48
2018 GT-01 53 40 0 7 0 0 0 93 7 15
2018 GT-03 53 29 18 0 0 0 0 82 0 17
2017 GT 58 21 7 4 5 0 5 83 9 57
2017 GT-01 75 12 8 0 0 0 4 91 0 24

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 56 17 15 8 4 0 0 73 13 48
2018 GT-01 60 20 7 7 7 0 0 80 13 15
2018 GT-03 53 24 18 6 0 0 0 76 6 17
2017 GT 61 11 7 10 5 0 5 76 17 57
2017 GT-01 62 8 12 8 0 0 8 77 9 24

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 69 4 2 2 2 0 21 92 5 48
2018 GT-01 73 0 0 0 0 0 27 100 0 15
2018 GT-03 76 0 0 0 0 0 24 100 0 17
2017 GT 61 11 2 2 2 0 23 93 5 57
2017 GT-01 67 4 4 0 0 0 25 94 0 24

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 71 15 4 2 2 0 6 91 4 48
2018 GT-01 87 0 0 0 0 0 13 100 0 15
2018 GT-03 82 18 0 0 0 0 0 100 0 17
2017 GT 77 7 4 0 2 0 11 94 2 57
2017 GT-01 83 4 4 0 0 0 8 95 0 24

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 44 23 8 13 10 2 0 68 23 48
2018 GT-01 20 33 20 13 13 0 0 53 27 15
2018 GT-03 59 12 0 18 12 0 0 71 29 17
2017 GT 42 10 11 11 21 0 5 55 33 57
2017 GT-01 29 8 8 21 33 0 0 38 54 24

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 63 19 13 4 2 0 0 81 6 48
2018 GT-01 53 33 13 0 0 0 0 87 0 15
2018 GT-03 65 18 12 6 0 0 0 82 6 17
2017 GT 51 19 14 7 4 2 4 74 11 57
2017 GT-01 46 21 13 12 4 0 4 69 17 24

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 19 42 27 8 4 0 0 60 13 48
2018 GT-01 27 47 20 7 0 0 0 73 7 15
2018 GT-03 12 53 18 12 6 0 0 65 18 17
2017 GT 14 42 24 9 9 0 2 57 18 57
2017 GT-01 25 37 17 8 8 0 4 65 18 24

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 9 11 36 21 21 2 0 43 20 47
2018 GT-01 7 7 43 21 21 0 0 43 14 14
2018 GT-03 12 12 24 24 24 6 0 50 25 17
2017 GT 9 14 40 21 14 0 2 36 23 57
2017 GT-01 4 21 37 12 21 0 4 35 26 24
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 42 6 23 19 10 0 0 42 58 48
2018 GT-01 60 0 20 13 7 0 0 60 40 15
2018 GT-03 35 6 18 24 18 0 0 35 65 17
2017 GT 37 14 19 9 21 0 0 37 63 57
2017 GT-01 46 12 21 8 13 0 0 46 54 24

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 GT 21 28
2018 GT-03 18 11
2017 GT 25 36
2017 GT-01 46 13

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 GT 25 28
2018 GT-03 36 11
2017 GT 28 36
2017 GT-01 31 13

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 GT 11 28
2018 GT-03 9 11
2017 GT 6 36
2017 GT-01 16 13

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 GT 68 28
2018 GT-03 73 11
2017 GT 64 36
2017 GT-01 23 13

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 GT 0 28
2018 GT-03 0 11
2017 GT 6 36
2017 GT-01 8 13

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 GT 32 28
2018 GT-03 27 11

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 GT 14 28
2018 GT-03 0 11
2017 GT 36 36
2017 GT-01 61 13

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 GT 7 26 11 15 11 30 27
2018 GT-03 0 18 9 27 0 45 11
2017 GT 14 34 14 11 0 26 35
2017 GT-01 15 62 8 8 0 8 13

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 GT 33 67 27
2018 GT-03 27 73 11

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 35 22 13 9 9 0 13 65 20 46
2018 GT-01 47 13 13 0 7 0 20 75 8 15
2018 GT-03 33 33 7 7 7 0 13 77 15 15

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 7 18 29 18 18 0 11 28 40 28
2018 GT-03 0 27 18 18 27 0 9 30 50 11
2017 GT 3 11 14 25 39 6 3 15 70 36
2017 GT-01 0 15 16 8 46 8 8 18 63 13

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 0 14 25 11 21 0 29 20 45 28
2018 GT-03 0 18 18 0 27 0 36 29 43 11
2017 GT 6 6 25 11 36 6 11 13 56 36
2017 GT-01 8 8 16 8 46 8 8 18 63 13
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