2018 Public Service Employee Survey Results by Theme for Canadian Nuclear Safety Commission by Question 82. What is your first official language?

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 36 43 9 8 4 0 0 80 11 504
2018 First official language - French 45 37 11 5 1 0 0 82 7 207
2017 First official language - English 38 42 11 6 4 0 0 79 10 553
2017 First official language - French 45 41 7 5 2 0 0 86 7 250
2014 First official language - English 32 43 10 10 5 0 0 75 15 439
2014 First official language - French 38 41 11 7 2 0 0 80 9 216
2011 First official language - English 37 40 10 9 3 0 0 77 13 472
2011 First official language - French 39 40 7 7 6 0 0 79 14 230
2008 First official language - English 37 42 9 8 5 0 0 78 13 380
2008 First official language - French 40 42 10 5 3 0 0 82 7 193

Question 9. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 38 34 12 9 6 0 0 72 15 505
2018 First official language - French 37 39 11 10 3 0 0 77 13 209
2017 First official language - English 36 32 14 10 7 0 0 69 18 551
2017 First official language - French 36 42 14 5 3 0 0 78 8 250

Question 10. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 56 29 12 2 1 0 0 84 3 499
2018 First official language - French 58 30 7 3 1 0 0 88 5 207
2017 First official language - English 60 28 9 3 1 0 0 87 4 550
2017 First official language - French 56 33 7 1 2 0 0 89 4 250
2014 First official language - English 63 24 9 1 2 0 0 87 3 439
2014 First official language - French 67 25 5 3 0 0 0 92 3 216
2011 First official language - English 60 27 9 3 1 0 0 87 4 473
2011 First official language - French 62 28 7 2 2 0 0 89 3 231

Question 14. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 42 40 11 6 1 0 0 82 8 505
2018 First official language - French 50 35 10 2 2 0 0 85 4 209
2017 First official language - English 48 34 10 7 2 0 0 82 9 547
2017 First official language - French 46 38 11 4 1 0 0 85 5 250
2014 First official language - English 44 35 11 6 3 0 0 79 9 439
2014 First official language - French 48 40 7 5 0 0 0 88 5 215
2011 First official language - English 45 38 8 6 2 0 0 84 8 473
2011 First official language - French 51 35 9 4 2 0 0 85 6 231
2008 First official language - English 44 40 8 5 3 0 0 84 7 380
2008 First official language - French 53 38 5 3 2 0 0 91 5 193

Question 43. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 45 32 15 6 3 0 0 77 9 504
2018 First official language - French 49 37 7 4 3 0 0 87 7 205
2017 First official language - English 45 31 15 6 3 0 0 76 9 551
2017 First official language - French 52 30 13 2 3 0 0 82 5 248
2014 First official language - English 35 37 16 7 6 0 0 72 13 439
2014 First official language - French 47 37 11 5 0 0 0 84 6 216
2011 First official language - English 35 34 18 9 4 1 0 69 13 471
2011 First official language - French 48 33 13 4 3 0 0 80 7 229

Question 44. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 41 37 12 7 3 0 0 78 10 500
2018 First official language - French 49 38 6 5 2 0 0 87 7 207
2017 First official language - English 41 37 11 8 3 0 0 78 11 551
2017 First official language - French 50 31 12 5 2 0 0 81 7 250
2014 First official language - English 36 36 14 10 4 0 0 72 14 438
2014 First official language - French 48 34 10 7 1 0 0 82 8 216
2011 First official language - English 36 36 14 10 4 0 0 72 14 473
2011 First official language - French 47 34 11 5 3 0 0 81 8 228
2008 First official language - English 31 40 12 11 6 0 0 71 17 377
2008 First official language - French 49 34 9 5 3 0 0 83 8 195

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 37 26 18 10 6 2 0 65 17 506
2018 First official language - French 42 25 16 10 4 3 0 69 14 208
2017 First official language - English 35 26 14 12 7 3 2 65 20 551
2017 First official language - French 40 28 18 6 4 4 0 71 10 250
2014 First official language - English 34 26 18 12 7 3 1 62 19 439
2014 First official language - French 42 30 13 11 3 1 0 73 14 216
2011 First official language - English 31 30 17 12 7 3 1 63 20 473
2011 First official language - French 39 27 13 10 8 3 0 68 19 229
2008 First official language - English 31 27 17 13 7 5 1 62 21 380
2008 First official language - French 41 27 19 4 6 3 1 70 11 195
Top of Page

Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 49 26 11 7 4 3 1 78 11 501
2018 First official language - French 49 33 9 3 3 2 1 85 6 208
2017 First official language - English 51 27 9 7 4 1 1 80 11 551
2017 First official language - French 51 32 8 3 1 4 2 87 5 250
2014 First official language - English 44 31 9 8 8 0 1 75 16 439
2014 First official language - French 55 27 9 6 3 1 0 83 8 216
2011 First official language - English 40 34 10 8 6 3 1 76 14 472
2011 First official language - French 46 26 11 7 7 1 1 74 14 229
2008 First official language - English 40 26 15 10 7 2 1 68 17 378
2008 First official language - French 39 31 13 7 5 4 1 74 13 194

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 45 33 11 6 4 1 1 79 10 501
2018 First official language - French 53 29 8 4 3 2 0 84 8 208
2017 First official language - English 48 32 8 6 5 1 1 81 11 552
2017 First official language - French 51 31 9 5 2 1 1 83 8 249
2014 First official language - English 43 31 10 10 6 0 0 74 16 438
2014 First official language - French 53 30 9 5 3 0 1 83 8 216
2011 First official language - English 34 35 10 13 7 1 1 70 20 470
2011 First official language - French 46 26 13 10 6 0 0 72 15 231
2008 First official language - English 34 31 12 14 7 0 1 66 22 377
2008 First official language - French 44 28 12 8 7 1 1 73 15 194

Question 26. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 48 28 10 8 6 1 1 76 14 501
2018 First official language - French 56 29 6 5 4 0 0 86 8 209
2017 First official language - English 50 26 9 7 6 0 1 78 13 550
2017 First official language - French 55 30 9 3 2 0 1 86 5 250
2014 First official language - English 46 30 9 9 6 0 0 76 15 438
2014 First official language - French 56 25 10 6 4 0 0 81 10 216

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 29 36 16 12 4 3 0 67 16 505
2018 First official language - French 33 36 12 12 5 2 0 71 17 210
2017 First official language - English 25 35 16 13 7 4 0 62 21 553
2017 First official language - French 22 34 19 13 7 5 0 59 21 249
2014 First official language - English 21 29 19 18 8 5 0 53 27 439
2014 First official language - French 20 37 19 14 6 3 0 60 21 216
2011 First official language - English 25 27 21 11 7 8 1 57 20 472
2011 First official language - French 24 34 21 8 7 6 1 62 16 231

Question 30. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 28 38 16 12 5 1 0 66 18 506
2018 First official language - French 36 33 14 11 5 0 0 69 16 208
2017 First official language - English 23 36 17 14 8 2 0 61 22 552
2017 First official language - French 24 34 23 9 8 1 0 59 18 250
2014 First official language - English 20 32 21 19 9 0 0 52 28 439
2014 First official language - French 22 39 23 10 6 0 0 61 16 216
2011 First official language - English 22 31 17 16 12 2 1 54 28 470
2011 First official language - French 30 35 19 7 7 2 0 66 15 231
2008 First official language - English 19 32 17 15 14 3 0 52 30 378
2008 First official language - French 24 35 21 10 7 3 1 61 18 195

Question 31. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 22 36 19 16 5 2 0 59 22 502
2018 First official language - French 21 38 20 12 5 3 0 61 18 210
2017 First official language - English 18 35 17 16 8 6 0 55 26 552
2017 First official language - French 19 33 24 11 6 6 0 55 19 250
2014 First official language - English 13 30 22 22 9 4 0 45 32 439
2014 First official language - French 16 37 26 12 7 2 0 55 19 216
2011 First official language - English 12 34 18 21 10 5 0 48 33 471
2011 First official language - French 20 40 21 8 8 3 0 62 16 231
2008 First official language - English 10 28 18 22 17 5 0 40 42 378
2008 First official language - French 12 41 20 16 6 6 0 56 23 194

Question 32. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 23 35 19 13 7 2 0 59 21 507
2018 First official language - French 26 41 14 12 6 1 0 68 18 210
2017 First official language - English 23 33 17 14 9 4 0 58 24 550
2017 First official language - French 25 38 21 11 6 0 0 63 17 249
2014 First official language - English 16 31 17 24 11 1 0 48 35 439
2014 First official language - French 20 38 20 13 8 0 0 58 22 216
2011 First official language - English 13 35 16 22 13 2 0 49 35 472
2011 First official language - French 17 42 18 14 8 0 0 59 22 230
2008 First official language - English 10 29 14 28 18 1 0 40 46 380
2008 First official language - French 18 30 20 22 9 1 0 49 31 195
Top of Page

Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 31 32 15 13 9 0 0 63 22 504
2018 First official language - French 33 34 18 8 7 0 0 67 15 208
2017 First official language - English 28 34 14 14 9 0 0 62 24 553
2017 First official language - French 29 40 15 11 4 1 0 70 15 250
2014 First official language - English 24 30 18 16 12 0 0 54 28 439
2014 First official language - French 34 34 15 9 6 0 0 69 16 216
2011 First official language - English 21 38 16 14 11 0 0 59 25 473
2011 First official language - French 31 35 14 12 7 0 0 66 20 230

Question 7. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 33 40 13 8 5 0 0 73 13 506
2018 First official language - French 41 40 11 6 2 0 0 81 8 209
2017 First official language - English 34 41 10 12 3 0 0 76 15 552
2017 First official language - French 37 46 10 6 2 0 0 83 8 250

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 10 23 20 19 15 12 2 39 38 500
2018 First official language - French 16 25 22 13 9 14 1 49 25 210
2017 First official language - English 15 20 17 17 14 15 2 42 38 550
2017 First official language - French 18 23 18 16 8 14 2 50 29 248
2014 First official language - English 11 19 18 21 19 11 1 34 45 438
2014 First official language - French 17 22 18 19 15 10 0 43 37 216

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 39 37 10 6 5 1 1 78 12 501
2018 First official language - French 45 33 12 5 4 1 0 79 9 209
2017 First official language - English 43 34 9 8 5 1 1 78 13 553
2017 First official language - French 48 36 10 3 1 1 1 85 4 250
2014 First official language - English 38 35 9 11 7 0 0 73 18 438
2014 First official language - French 49 29 12 6 3 0 0 78 9 216
2011 First official language - English 31 36 12 12 8 0 1 68 20 473
2011 First official language - French 40 29 11 11 7 0 0 70 19 230
2008 First official language - English 29 33 12 16 8 1 1 63 24 378
2008 First official language - French 38 31 13 9 6 1 2 71 16 195

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 41 41 3 7 5 0 3 85 12 76
2018 First official language - French 30 38 9 6 9 3 3 74 16 30
2017 First official language - English 40 40 7 7 4 0 2 81 12 92
2017 First official language - French 30 23 32 7 5 0 3 54 13 37
2014 First official language - English 30 37 10 8 9 0 7 71 18 67
2014 First official language - French 42 25 9 10 5 3 6 73 17 40

Job fit and development

Question 1. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 37 43 8 9 3 0 1 80 12 505
2018 First official language - French 49 38 9 2 2 0 0 87 4 209
2017 First official language - English 41 39 6 11 2 0 1 81 13 553
2017 First official language - French 54 34 6 4 2 0 0 88 6 250
2014 First official language - English 43 36 8 8 5 0 0 79 13 439
2014 First official language - French 56 30 7 5 2 0 0 86 7 216
2011 First official language - English 39 38 9 8 5 0 1 77 13 471
2011 First official language - French 48 34 7 6 4 0 1 83 10 229
2008 First official language - English 24 43 13 12 6 0 1 68 19 380
2008 First official language - French 38 40 11 9 3 0 0 78 11 194

Question 2. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 48 38 7 5 2 0 0 85 7 503
2018 First official language - French 54 34 6 4 2 0 0 88 6 209
2017 First official language - English 51 34 6 6 3 0 0 86 9 553
2017 First official language - French 49 37 7 4 2 0 0 87 6 249
2014 First official language - English 44 38 8 7 3 0 0 82 10 439
2014 First official language - French 47 37 9 5 1 0 0 84 6 216
2011 First official language - English 46 36 10 6 2 0 0 83 7 473
2011 First official language - French 47 30 12 7 3 0 1 78 10 229
2008 First official language - English 43 38 9 7 3 0 0 81 10 380
2008 First official language - French 44 39 9 6 3 0 0 83 8 195

Question 3. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 52 35 6 6 2 0 0 87 7 502
2018 First official language - French 57 31 5 4 2 0 0 89 6 209
2017 First official language - English 56 31 5 5 3 0 0 87 7 551
2017 First official language - French 59 32 4 3 2 0 0 91 5 249
2014 First official language - English 54 30 6 7 2 0 0 84 10 439
2014 First official language - French 56 32 6 3 1 0 0 89 5 216
2011 First official language - English 52 33 7 5 2 0 0 85 8 473
2011 First official language - French 51 36 5 4 4 0 0 87 8 228
2008 First official language - English 47 40 5 4 3 0 0 88 7 380
2008 First official language - French 49 41 4 4 2 0 0 90 6 193

Question 37. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 30 34 14 15 6 1 0 64 22 504
2018 First official language - French 37 39 11 6 5 0 0 77 11 210
2017 First official language - English 40 31 12 10 6 1 1 72 16 552
2017 First official language - French 47 36 7 5 3 2 0 85 8 249
2014 First official language - English 32 31 12 13 11 1 0 64 24 439
2014 First official language - French 43 35 9 7 4 0 0 79 12 216
2011 First official language - English 33 32 12 11 10 1 0 67 21 472
2011 First official language - French 37 35 14 6 7 2 0 73 13 229
2008 First official language - English 23 37 15 12 12 1 0 60 25 376
2008 First official language - French 34 35 15 12 3 1 0 70 15 195

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 21 26 15 18 17 2 1 48 37 503
2018 First official language - French 18 30 17 17 16 0 1 48 34 210
2017 First official language - English 22 26 14 17 17 2 3 49 36 552
2017 First official language - French 21 27 17 15 14 4 2 51 31 250
2014 First official language - English 17 19 16 19 24 2 3 38 45 439
2014 First official language - French 21 29 17 14 15 1 4 52 30 216
2011 First official language - English 16 24 15 18 21 2 4 42 42 470
2011 First official language - French 14 28 17 20 16 2 4 44 38 229
2008 First official language - English 13 33 13 14 24 1 2 48 39 380
2008 First official language - French 17 33 17 15 12 3 2 53 29 195

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 35 40 12 8 5 0 0 75 14 503
2018 First official language - French 38 41 10 9 2 0 0 79 11 208
2017 First official language - English 37 41 9 8 4 0 0 78 12 549
2017 First official language - French 38 38 12 9 3 0 0 76 12 250
2014 First official language - English 23 47 10 10 9 0 0 71 19 439
2014 First official language - French 32 41 11 13 4 0 0 73 16 216
2011 First official language - English 30 39 12 11 7 0 0 70 18 471
2011 First official language - French 35 35 11 12 5 0 1 72 17 230

Question 12. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 38 32 14 10 5 0 0 70 15 502
2018 First official language - French 50 29 12 7 2 0 0 79 9 209
2017 First official language - English 38 33 15 9 4 0 0 71 14 550
2017 First official language - French 38 38 16 6 2 0 0 76 8 250
2014 First official language - English 29 35 15 13 7 0 0 65 20 439
2014 First official language - French 43 29 15 8 5 0 0 72 13 216

Question 13. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 34 37 13 11 4 0 1 72 14 501
2018 First official language - French 42 40 11 5 2 0 0 82 7 208
2017 First official language - English 41 35 12 8 4 0 1 76 12 550
2017 First official language - French 42 41 10 6 2 0 0 83 7 250
2014 First official language - English 31 39 12 11 6 1 0 71 17 439
2014 First official language - French 45 36 9 6 3 0 0 82 9 214
2011 First official language - English 36 40 11 10 2 0 0 77 12 470
2011 First official language - French 43 33 12 8 3 1 0 77 11 230

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 27 37 20 10 5 1 0 64 15 502
2018 First official language - French 32 40 17 7 3 1 0 73 10 210
2017 First official language - English 26 40 17 11 4 2 0 68 15 550
2017 First official language - French 24 39 22 6 3 6 1 67 9 249

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 55 29 9 4 3 0 0 84 7 504
2018 First official language - French 60 26 6 5 2 0 1 87 7 210
2017 First official language - English 55 28 7 6 4 0 0 83 10 553
2017 First official language - French 53 32 8 4 2 1 0 86 6 249
2014 First official language - English 51 28 9 8 3 0 0 79 11 439
2014 First official language - French 52 31 10 4 2 0 0 84 6 216
2011 First official language - English 49 31 7 10 3 0 0 80 13 473
2011 First official language - French 50 32 6 7 4 0 0 83 11 231

Question 15. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 31 38 19 9 3 0 0 69 12 505
2018 First official language - French 34 35 18 9 4 0 0 69 13 210
2017 First official language - English 34 38 17 7 3 0 1 72 10 552
2017 First official language - French 36 42 13 5 3 0 0 78 9 250
2014 First official language - English 31 40 21 4 3 0 0 72 7 439
2014 First official language - French 31 42 17 7 3 0 0 73 9 216
2011 First official language - English 25 43 18 7 6 0 0 68 14 473
2011 First official language - French 29 37 22 9 3 0 0 66 13 231
2008 First official language - English 17 38 24 14 6 0 1 55 20 380
2008 First official language - French 23 38 22 11 6 0 0 61 17 195

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2018 First official language - English 23 39 38 507
2018 First official language - French 22 45 33 210
2017 First official language - English 27 39 34 552
2017 First official language - French 24 40 36 250
2014 First official language - English 22 41 38 439
2014 First official language - French 23 41 36 216
2011 First official language - English 21 43 36 473
2011 First official language - French 26 47 27 230

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2018 First official language - English 14 24 40 5 14 3 114
2018 First official language - French 23 40 25 0 7 4 46
2017 First official language - English 18 19 27 8 21 7 150
2017 First official language - French 21 34 31 7 3 3 61
2014 First official language - English 17 24 31 20 9999 8 94
2014 First official language - French 26 32 35 4 9999 4 50
2011 First official language - English 28 18 30 14 9999 10 100
2011 First official language - French 15 28 42 10 9999 5 60
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 54 33 9 4 1 0 0 87 5 505
2018 First official language - French 60 30 7 1 0 0 0 91 2 209
2017 First official language - English 49 35 8 6 3 0 0 84 8 552
2017 First official language - French 50 40 8 1 1 0 0 90 2 249
2014 First official language - English 44 36 10 5 5 0 0 80 10 438
2014 First official language - French 50 34 10 5 1 0 0 84 6 216
2011 First official language - English 44 36 12 6 2 0 0 80 8 473
2011 First official language - French 47 37 8 6 1 0 0 85 7 231
2008 First official language - English 45 36 9 7 3 0 0 81 11 380
2008 First official language - French 51 35 8 4 2 1 0 86 5 193

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 40 41 13 4 2 0 0 81 6 499
2018 First official language - French 47 38 10 4 0 0 0 86 4 209
2017 First official language - English 45 36 10 6 1 1 0 82 7 553
2017 First official language - French 42 42 12 4 1 0 0 84 5 249
2014 First official language - English 40 36 11 7 4 1 0 78 11 439
2014 First official language - French 48 36 12 3 1 0 0 84 4 216
2011 First official language - English 37 37 11 9 4 1 0 75 14 472
2011 First official language - French 43 38 12 3 3 0 0 82 7 231

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 5 24 37 23 9 0 1 33 30 502
2018 First official language - French 5 23 34 25 12 0 2 37 28 209
2017 First official language - English 6 20 37 24 9 1 3 34 27 545
2017 First official language - French 6 19 36 25 10 0 3 36 26 248
2014 First official language - English 8 22 40 21 8 1 1 29 30 439
2014 First official language - French 7 27 35 22 6 0 3 29 35 216
2011 First official language - English 11 28 34 17 7 0 3 25 40 470
2011 First official language - French 11 21 38 19 7 0 3 28 33 228
2008 First official language - English 12 32 33 15 6 0 1 21 45 380
2008 First official language - French 15 34 28 12 8 1 3 21 50 195

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 4 14 26 36 19 1 1 56 18 498
2018 First official language - French 5 8 22 35 26 2 2 63 14 209
2017 First official language - English 4 11 22 35 22 3 3 61 16 541
2017 First official language - French 2 10 22 31 21 5 8 60 14 249
2014 First official language - English 3 9 22 39 22 1 3 64 13 438
2014 First official language - French 2 10 26 31 24 2 5 59 14 215
2011 First official language - English 6 14 25 30 20 1 5 52 21 470
2011 First official language - French 4 7 20 36 24 3 6 66 13 230
2008 First official language - English 10 21 33 20 14 1 1 35 32 380
2008 First official language - French 6 18 28 25 18 2 4 45 25 194

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 12 23 33 20 9 1 1 30 36 499
2018 First official language - French 10 24 38 17 8 2 1 26 35 206
2017 First official language - English 13 19 35 20 10 1 2 31 33 546
2017 First official language - French 8 24 31 21 11 1 4 34 34 249
2014 First official language - English 16 25 32 17 8 1 1 25 42 438
2014 First official language - French 14 29 32 17 5 1 2 22 44 216
2011 First official language - English 18 27 28 14 10 0 2 25 46 472
2011 First official language - French 21 24 25 16 8 1 6 26 48 228
2008 First official language - English 20 26 26 18 8 0 2 27 47 380
2008 First official language - French 16 24 27 16 10 3 4 28 43 195

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 5 8 36 36 14 0 1 51 13 499
2018 First official language - French 6 10 31 34 15 1 3 51 16 209
2017 First official language - English 4 13 34 32 15 1 2 48 17 540
2017 First official language - French 1 13 35 31 16 1 3 48 15 248
2014 First official language - English 6 14 34 30 14 0 1 45 20 436
2014 First official language - French 7 14 35 30 13 1 1 44 21 215
2011 First official language - English 8 15 31 29 14 0 3 44 23 469
2011 First official language - French 9 16 31 27 11 2 4 41 26 229
2008 First official language - English 7 19 33 30 10 0 1 41 26 378
2008 First official language - French 12 15 33 25 11 1 3 37 28 195

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 10 20 30 25 12 1 1 38 31 501
2018 First official language - French 10 18 31 20 16 1 4 38 30 209
2017 First official language - English 13 19 28 25 12 1 2 38 33 545
2017 First official language - French 9 15 26 25 18 2 6 46 26 247
2014 First official language - English 11 19 27 28 12 1 2 41 31 437
2014 First official language - French 13 17 32 22 9 2 5 33 32 216
2011 First official language - English 9 22 28 25 12 1 4 38 32 471
2011 First official language - French 11 20 29 24 11 1 4 37 33 230
2008 First official language - English 14 23 28 21 11 1 1 33 38 379
2008 First official language - French 13 18 28 23 13 0 5 38 32 194

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 6 17 27 30 17 2 2 48 24 497
2018 First official language - French 6 11 32 27 19 2 4 49 17 209
2017 First official language - English 6 11 27 30 19 3 4 53 18 545
2017 First official language - French 3 16 24 24 21 4 8 51 22 249
2014 First official language - English 3 4 21 40 24 2 5 69 8 439
2014 First official language - French 1 7 22 33 29 2 6 67 9 216
2011 First official language - English 2 7 24 35 24 2 6 65 10 470
2011 First official language - French 4 9 18 36 23 3 8 66 14 228
2008 First official language - English 9 15 30 27 14 2 4 43 25 380
2008 First official language - French 7 14 22 29 20 3 5 53 23 194

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 11 24 36 18 9 2 1 28 36 502
2018 First official language - French 8 16 35 24 12 3 1 38 26 209
2017 First official language - English 11 18 34 19 12 2 2 33 31 549
2017 First official language - French 5 18 32 25 10 4 6 39 25 248
2014 First official language - English 12 24 31 21 9 1 2 31 37 439
2014 First official language - French 8 17 40 20 9 3 3 31 26 216

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 38 31 9 13 8 0 0 69 21 503
2018 First official language - French 44 34 9 10 3 0 0 78 14 210
2017 First official language - English 44 28 8 11 7 1 1 73 19 553
2017 First official language - French 46 36 8 7 3 1 0 82 10 250
2014 First official language - English 36 29 11 14 10 0 0 65 24 438
2014 First official language - French 45 31 11 9 4 0 0 76 13 216

Question 20. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 44 37 7 8 3 0 0 81 11 503
2018 First official language - French 50 36 7 6 2 0 0 85 8 210
2017 First official language - English 43 37 8 8 4 0 0 81 12 550
2017 First official language - French 49 38 7 4 2 0 0 87 6 249
2014 First official language - English 39 37 9 10 5 0 0 76 15 439
2014 First official language - French 44 38 9 7 2 0 0 82 9 215

Question 21. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 39 41 11 7 3 0 0 80 10 503
2018 First official language - French 40 45 10 4 1 0 0 85 6 210

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 46 32 14 3 2 2 0 80 5 504
2018 First official language - French 50 33 8 3 0 5 0 88 3 208
2017 First official language - English 47 32 12 4 2 3 1 81 6 551
2017 First official language - French 48 32 13 2 0 5 0 83 3 250
2014 First official language - English 48 31 11 4 2 3 0 82 7 438
2014 First official language - French 54 34 8 1 0 1 0 90 2 216

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 46 34 12 5 2 1 0 81 7 506
2018 First official language - French 52 33 7 4 2 2 0 87 6 206
2017 First official language - English 42 39 10 5 2 1 0 83 7 550
2017 First official language - French 46 37 11 2 2 3 0 85 4 249
2014 First official language - English 43 34 11 7 3 1 0 79 11 439
2014 First official language - French 54 30 9 6 0 1 0 84 6 216
2011 First official language - English 38 34 15 7 3 3 0 74 11 471
2011 First official language - French 43 38 10 3 3 1 1 84 6 230

Question 42. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 54 34 7 4 1 0 0 88 5 507
2018 First official language - French 58 34 4 2 2 0 0 92 4 207
2017 First official language - English 49 34 9 6 2 0 0 83 8 553
2017 First official language - French 54 32 9 4 2 0 0 86 5 250
2014 First official language - English 48 34 8 6 2 0 0 83 9 439
2014 First official language - French 58 32 6 3 0 0 0 91 3 216
2011 First official language - English 45 35 10 7 3 0 0 81 10 470
2011 First official language - French 51 35 8 3 2 0 0 86 5 231
2008 First official language - English 38 37 14 7 4 1 0 75 11 380
2008 First official language - French 42 38 12 6 2 0 0 81 7 195

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 22 34 16 12 8 4 4 60 22 503
2018 First official language - French 27 34 16 10 4 5 4 67 15 209
2017 First official language - English 28 35 13 9 8 4 3 67 19 553
2017 First official language - French 24 32 17 10 5 8 4 64 16 250
2014 First official language - English 27 30 16 11 11 2 2 60 24 438
2014 First official language - French 29 31 15 13 6 3 2 63 21 216

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 44 37 8 6 3 1 1 83 10 504
2018 First official language - French 42 38 8 7 2 1 1 83 9 209
2017 First official language - English 47 32 10 5 3 2 1 82 8 550
2017 First official language - French 46 38 8 4 1 2 1 86 5 249
2014 First official language - English 48 32 10 5 4 2 1 82 9 439
2014 First official language - French 50 39 6 2 1 1 0 91 3 216
2011 First official language - English 41 34 9 7 5 3 2 78 12 466
2011 First official language - French 47 29 10 7 6 2 0 77 12 231
2008 First official language - English 40 30 12 8 8 1 1 71 16 379
2008 First official language - French 41 37 10 6 4 1 2 79 10 195

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 40 37 13 6 3 1 0 77 9 502
2018 First official language - French 38 44 11 4 2 0 0 82 6 207

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 20 26 18 14 12 7 2 51 29 503
2018 First official language - French 21 22 23 15 9 9 2 48 27 210
2017 First official language - English 23 22 18 16 14 5 2 49 32 552
2017 First official language - French 17 24 22 12 11 11 3 47 27 250
2014 First official language - English 20 23 15 17 15 9 1 48 36 439
2014 First official language - French 22 24 20 13 12 7 2 51 27 216
2011 First official language - English 17 21 22 15 10 14 2 45 30 470
2011 First official language - French 17 21 21 8 11 15 7 49 25 229

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 14 86 505
2018 First official language - French 10 90 210

Question 49a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2018 First official language - English 44 72
2018 First official language - French 67 21

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic
(%)
Total responses
2018 First official language - English 69 72
2018 First official language - French 52 21

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2018 First official language - English 0 72
2018 First official language - French 0 21

Question 49g. From whom did you experience harassment on the job? Other

Survey year Demographic
(%)
Total responses
2018 First official language - English 7 72
2018 First official language - French 0 21

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic
(%)
Total responses
2018 First official language - English 41 72
2018 First official language - French 54 21

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic
(%)
Total responses
2018 First official language - English 41 72
2018 First official language - French 34 21

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2018 First official language - English 49 72
2018 First official language - French 27 21

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic
(%)
Total responses
2018 First official language - English 41 72
2018 First official language - French 44 21

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources

Survey year Demographic
(%)
Total responses
2018 First official language - English 36 72
2018 First official language - French 25 21

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic
(%)
Total responses
2018 First official language - English 57 72
2018 First official language - French 67 21

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic
(%)
Total responses
2018 First official language - English 37 72
2018 First official language - French 47 21

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic
(%)
Total responses
2018 First official language - English 0 72
2018 First official language - French 0 21

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic
(%)
Total responses
2018 First official language - English 52 72
2018 First official language - French 28 21

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting

Survey year Demographic
(%)
Total responses
2018 First official language - English 22 72
2018 First official language - French 29 21

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2018 First official language - English 54 72
2018 First official language - French 52 21

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2018 First official language - English 27 72
2018 First official language - French 23 21

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)
Total responses
2018 First official language - English 19 72
2018 First official language - French 25 21

Question 51h. What action(s) did you take to address the harassment you experienced? Other

Survey year Demographic
(%)
Total responses
2018 First official language - English 12 72
2018 First official language - French 0 21

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2018 First official language - English 57 66
2018 First official language - French 44 20

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2018 First official language - English 63 66
2018 First official language - French 28 20

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 18 19 18 8 7 24 7 52 21 503
2018 First official language - French 24 19 15 7 5 23 6 61 18 208
2017 First official language - English 18 15 18 9 8 24 7 49 24 552
2017 First official language - French 15 17 18 7 4 32 8 53 18 250
2014 First official language - English 18 17 18 9 9 22 7 49 25 439
2014 First official language - French 19 16 16 11 5 24 8 53 23 215

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 35 31 18 5 5 6 0 70 11 504
2018 First official language - French 38 30 13 6 4 8 1 75 11 209
2017 First official language - English 33 30 15 8 4 9 1 70 13 551
2017 First official language - French 31 31 20 6 2 9 2 69 8 250
2014 First official language - English 32 31 15 8 6 8 1 68 15 439
2014 First official language - French 38 34 13 7 2 5 0 76 10 216
2011 First official language - English 31 35 14 8 4 8 0 72 13 470
2011 First official language - French 40 30 18 3 3 5 0 74 7 231

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 8 92 506
2018 First official language - French 6 94 210

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic
(%)
Total responses
2018 First official language - English 89 42
2018 First official language - French 100 12

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2018 First official language - English 0 42
2018 First official language - French 0 12

Question 57g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic
(%)
Total responses
2018 First official language - English 0 42
2018 First official language - French 0 12

Question 57i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic
(%)
Total responses
2018 First official language - English 12 42
2018 First official language - French 0 12

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic
(%)
Total responses
2018 First official language - English 0 42
2018 First official language - French 0 12

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2018 First official language - English 0 42
2018 First official language - French 0 12

Question 58g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2018 First official language - English 0 42
2018 First official language - French 0 12

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic
(%)
Total responses
2018 First official language - English 64 42
2018 First official language - French 60 12

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.

Survey year Demographic
(%)
Total responses
2018 First official language - English 0 41
2018 First official language - French 0 11

Question 59c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.

Survey year Demographic
(%)
Total responses
2018 First official language - English 0 41
2018 First official language - French 0 11

Question 59e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.

Survey year Demographic
(%)
Total responses
2018 First official language - English 0 41
2018 First official language - French 0 11

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2018 First official language - English 48 41
2018 First official language - French 44 11

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.

Survey year Demographic
(%)
Total responses
2018 First official language - English 0 41
2018 First official language - French 0 11

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 22 14 18 3 3 32 8 59 10 504
2018 First official language - French 27 18 15 2 4 28 6 68 10 209
2017 First official language - English 22 13 16 4 2 36 8 62 10 552
2017 First official language - French 18 15 15 2 3 41 6 63 8 250
2014 First official language - English 20 14 18 4 3 33 9 58 11 439
2014 First official language - French 23 17 18 1 1 32 8 66 3 216

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 39 27 18 2 3 10 1 74 6 504
2018 First official language - French 40 32 13 4 4 7 1 78 8 209
2017 First official language - English 38 27 14 4 2 14 2 77 6 550
2017 First official language - French 36 32 13 1 2 15 1 81 4 249
2014 First official language - English 37 28 13 4 2 14 2 76 8 438
2014 First official language - French 37 34 17 0 0 9 1 80 0 216
2011 First official language - English 40 33 13 3 2 10 0 81 5 472
2011 First official language - French 42 36 8 5 1 8 0 84 7 230
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 55 25 9 3 6 1 1 82 9 500
2018 First official language - French 63 23 7 3 3 1 0 87 6 209
2017 First official language - English 57 21 10 6 4 1 1 80 10 550
2017 First official language - French 61 26 7 3 2 1 1 88 4 250

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 50 34 11 3 1 1 0 85 4 502
2018 First official language - French 56 35 4 2 0 2 0 93 2 210
2017 First official language - English 41 42 8 3 2 3 1 86 5 552
2017 First official language - French 50 39 8 2 0 1 0 90 2 250

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 33 37 17 9 4 1 0 70 13 504
2018 First official language - French 38 42 11 7 2 1 0 81 8 210
2017 First official language - English 24 42 14 12 6 2 1 67 19 550
2017 First official language - French 26 49 12 7 3 2 0 77 10 250

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 42 32 16 5 5 0 0 74 10 503
2018 First official language - French 54 27 10 6 2 0 1 82 8 210
2017 First official language - English 41 31 16 6 3 0 3 74 9 546
2017 First official language - French 44 25 14 6 2 2 6 75 10 249

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 17 28 29 16 9 0 0 46 25 503
2018 First official language - French 19 28 26 17 9 0 1 47 27 210
2017 First official language - English 17 30 27 13 11 1 1 48 25 550
2017 First official language - French 18 30 27 13 11 1 0 49 24 250

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 28 33 25 9 4 0 1 62 13 504
2018 First official language - French 27 34 23 8 6 0 3 62 14 209
2017 First official language - English 25 38 19 11 4 1 2 65 15 549
2017 First official language - French 27 35 22 10 4 1 0 63 15 248

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 24 28 21 16 11 1 1 52 27 502
2018 First official language - French 26 29 22 13 8 0 2 56 21 209
2017 First official language - English 22 25 23 13 12 2 2 49 27 550
2017 First official language - French 23 31 22 11 10 2 1 56 22 249

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 43 30 16 7 3 0 2 74 10 501
2018 First official language - French 52 24 14 4 2 0 3 79 6 207
2017 First official language - English 44 29 13 6 4 1 4 76 10 546
2017 First official language - French 43 25 16 5 3 2 6 74 9 250

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 34 30 19 10 6 0 0 64 17 504
2018 First official language - French 37 30 17 8 6 0 0 68 14 210
2017 First official language - English 31 36 18 9 5 0 1 68 15 547
2017 First official language - French 32 29 25 9 4 2 0 62 13 248

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 26 33 25 10 4 0 1 60 14 501
2018 First official language - French 35 34 21 6 3 0 1 70 9 207
2017 First official language - English 27 35 21 9 5 1 1 64 14 547
2017 First official language - French 29 35 21 8 4 2 1 67 12 248

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 23 34 25 10 6 0 1 59 16 502
2018 First official language - French 30 35 24 7 2 0 3 67 9 206
2017 First official language - English 23 36 23 10 5 1 1 60 16 549
2017 First official language - French 30 33 25 7 4 1 1 64 11 247

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 26 32 22 13 6 0 1 59 19 505
2018 First official language - French 37 30 20 9 3 0 1 67 12 208
2017 First official language - English 25 35 21 10 8 0 1 61 18 546
2017 First official language - French 33 33 20 8 4 2 2 68 12 248

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 30 34 22 11 2 0 1 64 13 502
2018 First official language - French 34 29 22 11 2 0 2 65 13 206
2017 First official language - English 31 37 18 9 3 1 2 69 12 546
2017 First official language - French 34 32 19 9 2 2 1 69 12 248

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 58 24 9 5 2 0 1 84 8 503
2018 First official language - French 61 24 8 3 1 0 2 88 4 207
2017 First official language - English 59 24 9 3 3 0 2 85 6 546
2017 First official language - French 63 19 10 2 2 1 2 85 4 250

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 74 15 6 1 1 0 3 92 2 503
2018 First official language - French 72 19 3 0 0 0 5 96 1 205

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 71 13 7 3 4 1 2 86 7 500
2018 First official language - French 67 18 5 2 4 0 3 89 6 207
2017 First official language - English 70 15 7 2 3 0 2 87 5 550
2017 First official language - French 72 13 4 2 2 1 5 90 5 250

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 47 32 11 6 2 0 1 81 8 503
2018 First official language - French 49 27 17 3 2 0 1 78 5 210
2017 First official language - English 51 32 10 4 2 0 2 84 6 548
2017 First official language - French 47 31 11 4 3 1 3 82 7 250

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 52 24 13 6 5 0 1 77 11 503
2018 First official language - French 56 20 11 5 5 0 2 78 11 208
2017 First official language - English 55 22 11 4 6 0 2 79 10 550
2017 First official language - French 64 16 8 6 3 1 3 83 9 249

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 51 12 5 2 1 0 29 89 4 503
2018 First official language - French 50 11 6 1 0 0 31 89 3 210
2017 First official language - English 53 14 5 1 0 0 26 91 2 547
2017 First official language - French 58 11 3 1 1 1 25 93 3 250

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 64 21 6 1 1 0 7 92 2 501
2018 First official language - French 70 17 5 0 0 0 7 94 1 209
2017 First official language - English 66 17 7 2 1 0 7 90 3 545
2017 First official language - French 69 15 5 0 0 1 10 94 1 250

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 69 14 9 3 4 0 2 84 7 502
2018 First official language - French 72 14 4 3 4 0 4 89 7 210
2017 First official language - English 70 14 8 3 3 0 2 86 6 547
2017 First official language - French 70 9 7 3 3 1 7 86 6 250

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 52 30 12 3 2 0 2 83 5 502
2018 First official language - French 49 33 9 4 2 0 3 84 7 210
2017 First official language - English 49 32 12 3 2 1 2 83 5 546
2017 First official language - French 50 25 13 4 4 0 4 78 8 250

Question 63. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 14 37 33 12 4 1 0 51 16 506
2018 First official language - French 18 37 35 10 1 0 0 55 10 210
2017 First official language - English 11 35 38 9 6 0 0 47 15 553
2017 First official language - French 15 29 42 9 4 0 0 45 13 250

Question 64. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 8 17 41 24 9 0 0 33 25 503
2018 First official language - French 5 13 41 29 12 0 0 41 18 207
2017 First official language - English 7 18 41 23 9 1 1 33 26 550
2017 First official language - French 5 14 43 28 10 0 1 38 19 250
Top of Page

Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 54 26 9 4 3 3 0 56 44 506
2018 First official language - French 59 26 6 1 3 3 1 61 39 210
2017 First official language - English 50 25 10 4 3 5 2 55 45 551
2017 First official language - French 53 32 8 3 1 2 0 54 46 250

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay

Survey year Demographic
(%)
Total responses
2018 First official language - English 18 217
2018 First official language - French 13 78
2017 First official language - English 16 230
2017 First official language - French 14 109

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 First official language - English 22 217
2018 First official language - French 20 78
2017 First official language - English 12 230
2017 First official language - French 11 109

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 First official language - English 18 217
2018 First official language - French 15 78
2017 First official language - English 11 230
2017 First official language - French 7 109

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2018 First official language - English 34 217
2018 First official language - French 37 78
2017 First official language - English 39 230
2017 First official language - French 31 109

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2018 First official language - English 2 217
2018 First official language - French 0 78
2017 First official language - English 4 230
2017 First official language - French 6 109

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay

Survey year Demographic
(%)
Total responses
2018 First official language - English 27 217
2018 First official language - French 26 78

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other

Survey year Demographic
(%)
Total responses
2018 First official language - English 29 217
2018 First official language - French 41 78
2017 First official language - English 44 230
2017 First official language - French 53 109

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2018 First official language - English 10 57 17 6 2 8 207
2018 First official language - French 14 65 12 1 1 6 76
2017 First official language - English 13 69 11 2 2 3 227
2017 First official language - French 34 54 7 3 1 1 107

Question 70. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 72 28 217
2018 First official language - French 79 21 78

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 64 11 6 5 3 2 9 85 9 504
2018 First official language - French 48 11 8 6 9 1 18 72 18 210

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 34 33 13 12 4 0 5 70 16 215
2018 First official language - French 43 25 9 10 4 0 9 75 15 78
2017 First official language - English 40 28 9 10 3 2 8 75 14 234
2017 First official language - French 37 26 9 6 1 4 18 80 9 112

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 14 15 15 5 10 5 35 49 26 216
2018 First official language - French 14 17 9 4 9 2 46 59 24 78
2017 First official language - English 12 14 13 8 6 4 42 50 27 234
2017 First official language - French 16 17 10 4 7 7 39 62 20 112
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