2018 Public Service Employee Survey Results by Theme for Canadian Nuclear Safety Commission by Question 27. Are you a supervisor?

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 53 38 4 6 0 0 0 91 6 107
2018 Non-supervisor 37 42 11 7 4 0 0 78 11 611
2017 Supervisor 53 38 4 4 1 0 0 90 5 129
2017 Non-supervisor 38 42 11 6 3 0 0 80 9 679
2014 Supervisor 51 36 6 4 3 0 0 87 7 108
2014 Non-supervisor 31 43 11 10 5 0 0 75 14 556
2011 Supervisor 53 36 4 3 3 0 0 89 7 117
2011 Non-supervisor 35 41 10 10 4 0 0 76 14 588
2008 Supervisor 48 39 6 4 3 0 0 87 8 90
2008 Non-supervisor 35 43 10 7 4 0 0 78 12 482

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 55 29 5 6 5 0 0 84 11 108
2018 Non-supervisor 35 37 13 11 5 0 0 71 16 613
2017 Supervisor 47 35 6 7 6 0 0 82 12 129
2017 Non-supervisor 34 36 15 9 6 0 0 70 15 677

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 71 23 3 2 1 0 0 94 3 107
2018 Non-supervisor 54 30 12 3 1 0 0 84 4 606
2017 Supervisor 68 28 2 1 1 0 0 96 1 128
2017 Non-supervisor 57 29 9 3 1 0 0 87 4 677
2014 Supervisor 76 18 5 0 1 0 0 94 1 108
2014 Non-supervisor 62 25 9 2 1 0 0 88 4 556
2011 Supervisor 75 21 2 3 0 0 0 96 3 117
2011 Non-supervisor 58 28 10 3 1 0 0 86 4 590

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 60 35 1 3 1 0 0 95 4 108
2018 Non-supervisor 42 39 12 5 2 0 0 81 7 613
2017 Supervisor 58 32 6 5 0 0 0 90 5 127
2017 Non-supervisor 45 36 11 6 2 0 0 81 8 675
2014 Supervisor 54 35 4 5 2 0 0 89 7 108
2014 Non-supervisor 44 37 11 6 3 0 0 81 8 555
2011 Supervisor 58 34 3 4 0 0 0 92 4 117
2011 Non-supervisor 45 38 9 6 3 0 0 83 8 590
2008 Supervisor 54 36 3 4 2 0 0 90 7 90
2008 Non-supervisor 46 40 8 4 3 0 0 86 7 482

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 64 28 4 1 3 0 0 92 4 107
2018 Non-supervisor 43 34 14 6 3 0 0 77 9 608
2017 Supervisor 57 28 10 5 0 0 0 85 5 129
2017 Non-supervisor 45 31 15 5 4 0 0 76 9 675
2014 Supervisor 52 29 13 3 3 0 0 81 6 108
2014 Non-supervisor 36 38 14 7 4 0 0 75 11 553
2011 Supervisor 57 28 7 4 3 1 0 85 8 116
2011 Non-supervisor 35 35 18 8 3 1 0 70 11 587

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 61 32 2 1 3 0 0 94 4 106
2018 Non-supervisor 40 38 12 8 2 0 0 78 10 607
2017 Supervisor 53 34 6 7 1 0 0 86 7 129
2017 Non-supervisor 42 35 13 7 3 0 0 77 10 677
2014 Supervisor 54 28 9 6 4 0 0 82 10 108
2014 Non-supervisor 37 37 13 9 3 0 0 74 13 552
2011 Supervisor 55 29 6 5 5 0 0 84 10 117
2011 Non-supervisor 36 37 14 9 3 0 0 73 13 587
2008 Supervisor 48 31 10 8 3 0 0 79 11 90
2008 Non-supervisor 35 39 11 9 5 0 0 74 15 481

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 54 20 13 8 2 3 0 76 11 108
2018 Non-supervisor 36 26 18 11 6 2 0 64 18 612
2017 Supervisor 50 23 14 7 5 1 0 74 13 129
2017 Non-supervisor 34 28 15 11 6 4 1 66 18 677
2014 Supervisor 49 19 15 9 6 1 1 70 15 108
2014 Non-supervisor 34 29 16 12 5 3 1 65 18 553
2011 Supervisor 47 28 13 6 5 0 1 76 11 116
2011 Non-supervisor 31 29 16 12 8 3 0 62 21 589
2008 Supervisor 47 21 19 4 6 2 1 70 10 90
2008 Non-supervisor 32 28 17 11 7 5 1 63 19 484
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 61 32 1 5 1 0 1 94 5 107
2018 Non-supervisor 47 27 12 6 4 3 1 77 10 609
2017 Supervisor 62 22 6 5 1 0 3 87 7 129
2017 Non-supervisor 49 30 9 6 4 2 1 81 10 677
2014 Supervisor 47 33 7 4 8 0 1 81 12 108
2014 Non-supervisor 47 29 10 8 6 1 1 76 14 556
2011 Supervisor 58 30 3 4 2 2 2 91 6 116
2011 Non-supervisor 39 32 12 8 7 2 1 73 15 588
2008 Supervisor 45 28 11 7 6 1 2 76 13 89
2008 Non-supervisor 38 28 15 9 6 3 1 69 16 482

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 59 31 6 3 2 0 1 90 4 107
2018 Non-supervisor 45 32 11 6 4 2 1 79 10 609
2017 Supervisor 57 30 3 4 2 0 3 90 7 129
2017 Non-supervisor 47 32 9 6 5 1 1 80 11 677
2014 Supervisor 51 30 6 6 6 0 2 82 12 108
2014 Non-supervisor 45 31 10 9 5 0 0 76 14 555
2011 Supervisor 51 32 7 8 1 0 2 84 9 116
2011 Non-supervisor 36 32 11 13 7 1 0 68 20 588
2008 Supervisor 44 30 10 10 4 0 1 75 15 89
2008 Non-supervisor 36 30 12 12 8 0 1 67 21 481

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 58 31 3 5 2 0 1 90 7 107
2018 Non-supervisor 48 28 10 7 5 1 0 77 13 610
2017 Supervisor 56 27 5 4 5 0 3 85 10 129
2017 Non-supervisor 51 27 9 6 5 0 1 79 11 676
2014 Supervisor 52 28 6 8 6 0 0 79 14 107
2014 Non-supervisor 48 28 10 8 6 0 0 76 14 556

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 30 41 10 15 4 0 0 71 19 107
2018 Non-supervisor 30 35 16 12 4 3 0 68 16 615
2017 Supervisor 17 45 19 13 6 0 0 62 19 129
2017 Non-supervisor 25 32 17 13 7 6 0 61 22 677
2014 Supervisor 23 32 19 17 8 0 0 55 25 108
2014 Non-supervisor 20 32 19 17 7 5 0 55 25 555
2011 Supervisor 38 33 10 11 6 1 1 72 17 117
2011 Non-supervisor 22 28 23 10 7 8 1 55 19 589

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 35 41 12 6 6 0 0 76 12 106
2018 Non-supervisor 29 36 16 13 5 1 0 65 18 615
2017 Supervisor 25 45 13 13 4 0 0 70 17 129
2017 Non-supervisor 24 34 20 12 9 2 0 58 21 678
2014 Supervisor 28 41 12 8 11 0 0 69 19 108
2014 Non-supervisor 19 33 23 17 7 1 0 52 25 554
2011 Supervisor 40 31 15 5 9 0 1 71 14 117
2011 Non-supervisor 22 32 18 15 10 2 0 55 26 587
2008 Supervisor 24 43 10 16 7 0 0 68 22 90
2008 Non-supervisor 20 31 20 13 13 3 0 53 27 482

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 29 41 14 11 5 0 0 71 15 108
2018 Non-supervisor 20 35 21 15 6 3 0 57 22 611
2017 Supervisor 20 42 17 17 4 0 0 62 21 129
2017 Non-supervisor 17 32 20 14 8 7 0 54 25 678
2014 Supervisor 19 42 17 11 10 0 0 62 21 108
2014 Non-supervisor 13 31 24 20 8 4 0 46 29 554
2011 Supervisor 19 47 13 10 10 0 0 67 21 117
2011 Non-supervisor 14 34 20 18 9 5 0 50 29 588
2008 Supervisor 7 54 10 20 9 0 0 61 29 90
2008 Non-supervisor 11 28 20 20 14 6 0 42 37 481

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 35 42 13 7 3 0 0 77 10 108
2018 Non-supervisor 22 36 19 14 7 2 0 59 22 616
2017 Supervisor 26 44 15 11 4 0 0 69 16 128
2017 Non-supervisor 23 33 19 14 8 3 0 58 23 676
2014 Supervisor 23 42 15 11 8 0 0 66 20 108
2014 Non-supervisor 16 32 18 22 11 1 0 49 33 554
2011 Supervisor 19 48 9 15 9 1 0 67 23 117
2011 Non-supervisor 13 35 18 20 12 2 0 49 33 588
2008 Supervisor 13 32 16 24 14 0 0 46 39 90
2008 Non-supervisor 13 29 16 26 15 1 0 42 42 484
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 43 32 10 9 5 0 0 76 14 108
2018 Non-supervisor 29 32 17 12 9 0 0 62 21 611
2017 Supervisor 36 33 13 13 5 0 0 69 18 129
2017 Non-supervisor 27 36 15 13 8 1 0 64 22 679
2014 Supervisor 30 33 18 12 8 0 0 62 20 108
2014 Non-supervisor 26 31 17 14 11 0 0 58 25 556
2011 Supervisor 35 42 9 9 4 0 0 77 14 117
2011 Non-supervisor 22 36 17 14 11 0 0 58 25 589

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 48 41 5 5 2 0 0 89 6 108
2018 Non-supervisor 34 39 14 8 5 0 0 73 13 614
2017 Supervisor 44 41 6 6 3 0 0 85 9 129
2017 Non-supervisor 33 43 11 10 3 0 0 76 13 678

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 19 39 17 17 6 2 1 60 23 108
2018 Non-supervisor 11 21 21 17 14 14 2 38 37 609
2017 Supervisor 26 31 17 14 9 1 1 59 24 128
2017 Non-supervisor 14 19 17 17 13 18 2 41 38 675
2014 Supervisor 19 36 21 10 14 0 0 55 24 108
2014 Non-supervisor 11 17 18 22 18 12 1 33 46 555

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 47 44 3 3 2 0 1 92 5 107
2018 Non-supervisor 39 35 12 7 5 1 0 76 12 610
2017 Supervisor 41 40 7 7 3 0 3 83 10 129
2017 Non-supervisor 45 33 10 6 4 1 0 79 11 679
2014 Supervisor 37 34 14 7 8 0 1 71 15 108
2014 Non-supervisor 42 32 9 10 6 0 0 75 16 555
2011 Supervisor 46 32 7 12 2 0 2 79 14 117
2011 Non-supervisor 32 34 13 11 9 0 0 67 21 589
2008 Supervisor 29 43 8 12 6 1 1 74 18 90
2008 Non-supervisor 33 30 13 14 8 1 1 64 22 482

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 38 40 5 6 6 1 4 82 13 107
2017 Supervisor 37 35 14 7 4 0 2 73 12 129
2014 Supervisor 34 32 10 8 8 1 6 71 18 108

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 62 27 4 4 1 0 2 91 5 108
2018 Non-supervisor 36 44 8 8 3 0 0 81 10 613
2017 Supervisor 61 35 2 2 0 0 0 96 2 129
2017 Non-supervisor 42 38 7 10 3 0 0 81 13 679
2014 Supervisor 61 28 4 6 1 0 0 89 7 108
2014 Non-supervisor 45 35 8 7 4 0 0 80 12 556
2011 Supervisor 60 30 1 5 3 0 2 91 8 114
2011 Non-supervisor 38 38 10 8 5 0 1 77 13 589
2008 Supervisor 31 43 7 13 3 0 2 76 17 89
2008 Non-supervisor 28 42 13 11 5 0 0 71 16 484

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 66 28 4 2 1 0 0 94 3 108
2018 Non-supervisor 47 38 7 5 2 0 0 85 8 611
2017 Supervisor 63 33 3 0 1 0 0 96 1 129
2017 Non-supervisor 48 36 7 6 3 0 0 84 9 678
2014 Supervisor 56 35 3 4 1 0 0 92 5 108
2014 Non-supervisor 43 38 10 7 2 0 0 81 10 556
2011 Supervisor 54 39 4 2 1 0 0 93 3 117
2011 Non-supervisor 45 33 12 7 2 0 1 79 9 588
2008 Supervisor 59 33 2 4 1 0 0 92 6 90
2008 Non-supervisor 40 39 10 7 3 0 0 79 10 484

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 72 23 2 2 1 0 0 95 3 107
2018 Non-supervisor 51 36 6 6 2 0 0 86 8 611
2017 Supervisor 73 24 1 0 1 0 0 97 1 129
2017 Non-supervisor 54 32 6 5 3 0 0 87 8 676
2014 Supervisor 70 25 3 1 1 0 0 95 2 108
2014 Non-supervisor 52 31 7 7 2 0 0 83 9 556
2011 Supervisor 69 26 1 1 3 0 0 96 3 115
2011 Non-supervisor 48 36 7 6 3 0 0 84 9 589
2008 Supervisor 61 32 2 5 0 0 0 93 5 88
2008 Non-supervisor 45 42 5 4 3 0 0 87 7 484

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 55 30 10 2 2 1 0 86 4 107
2018 Non-supervisor 28 36 14 14 7 1 0 64 21 613
2017 Supervisor 60 30 6 4 1 0 0 90 4 129
2017 Non-supervisor 38 33 12 9 6 2 1 73 15 677
2014 Supervisor 53 27 8 7 5 0 0 80 11 108
2014 Non-supervisor 32 34 12 12 9 1 0 67 21 553
2011 Supervisor 50 32 6 7 4 0 0 82 11 114
2011 Non-supervisor 31 33 13 10 10 2 1 66 20 590
2008 Supervisor 28 44 11 11 6 0 0 72 17 89
2008 Non-supervisor 26 35 16 12 10 1 0 62 22 481

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 39 29 10 11 7 1 2 71 19 107
2018 Non-supervisor 17 27 16 19 18 2 1 45 39 613
2017 Supervisor 30 34 11 11 12 0 3 65 23 129
2017 Non-supervisor 20 25 16 17 17 3 2 47 36 678
2014 Supervisor 30 23 19 12 12 0 4 55 25 108
2014 Non-supervisor 16 22 16 18 23 2 3 40 43 553
2011 Supervisor 24 24 11 19 11 2 9 54 33 114
2011 Non-supervisor 14 25 17 19 21 2 3 41 42 588
2008 Supervisor 14 40 12 14 14 0 4 57 30 90
2008 Non-supervisor 15 32 14 14 21 2 2 48 37 484

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 61 27 4 7 2 0 0 88 8 107
2018 Non-supervisor 31 42 13 9 5 0 0 74 14 610
2017 Supervisor 56 35 2 5 1 0 0 91 7 128
2017 Non-supervisor 34 41 12 9 4 0 0 75 13 676
2014 Supervisor 51 33 5 8 3 0 0 84 11 108
2014 Non-supervisor 22 47 11 12 8 0 0 69 20 556
2011 Supervisor 49 37 2 10 3 0 0 85 13 115
2011 Non-supervisor 28 39 14 12 7 0 1 68 19 589

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 58 26 11 4 0 0 1 85 4 107
2018 Non-supervisor 39 32 14 10 5 0 0 71 15 611
2017 Supervisor 48 33 12 5 1 0 0 81 7 128
2017 Non-supervisor 36 35 16 9 4 0 0 71 13 677
2014 Supervisor 46 29 10 10 5 0 0 75 15 108
2014 Non-supervisor 32 34 16 12 7 0 0 65 19 556

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 56 33 6 4 2 0 0 89 6 108
2018 Non-supervisor 34 39 14 10 3 0 0 73 14 608
2017 Supervisor 53 34 4 7 2 0 0 87 9 128
2017 Non-supervisor 39 37 13 7 3 0 0 76 11 677
2014 Supervisor 45 37 6 6 6 0 0 82 12 107
2014 Non-supervisor 34 38 12 10 5 1 0 73 15 555
2011 Supervisor 53 35 6 4 2 0 0 88 6 116
2011 Non-supervisor 35 39 12 10 3 1 0 74 13 587

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 55 34 7 4 0 0 0 89 4 106
2018 Non-supervisor 24 38 22 10 5 1 0 63 15 613
2017 Supervisor 40 41 12 3 4 0 0 81 7 129
2017 Non-supervisor 23 39 20 10 4 4 1 65 15 675

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 61 22 9 5 3 0 0 83 8 108
2018 Non-supervisor 56 29 8 5 2 0 0 85 7 613
2017 Supervisor 56 27 10 4 3 0 0 83 7 129
2017 Non-supervisor 54 30 7 6 3 0 0 84 9 678
2014 Supervisor 57 23 6 7 6 0 1 80 13 108
2014 Non-supervisor 50 30 10 7 3 0 0 81 9 555
2011 Supervisor 52 28 10 9 1 0 0 80 9 117
2011 Non-supervisor 49 32 6 9 4 0 0 81 13 590

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 11 36 27 17 9 0 0 47 26 108
2018 Non-supervisor 35 37 17 7 3 0 0 73 10 614
2017 Supervisor 16 34 26 14 9 0 0 50 24 129
2017 Non-supervisor 39 40 14 5 2 0 1 79 7 678
2014 Supervisor 13 35 29 12 10 1 0 48 22 108
2014 Non-supervisor 34 42 18 4 2 0 0 76 6 556
2011 Supervisor 17 29 23 18 13 0 0 46 31 117
2011 Non-supervisor 28 43 19 6 4 0 0 71 10 590
2008 Supervisor 8 20 22 30 19 0 1 28 49 90
2008 Non-supervisor 21 41 24 10 4 0 0 63 13 484

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Supervisor 23 43 35 108
2018 Non-supervisor 23 40 37 616
2017 Supervisor 32 44 24 129
2017 Non-supervisor 25 38 37 678
2014 Supervisor 24 44 32 108
2014 Non-supervisor 22 40 38 553
2011 Supervisor 27 49 24 117
2011 Non-supervisor 22 43 35 589

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 Supervisor 29 21 46 4 0 0 24
2018 Non-supervisor 14 29 35 3 15 4 138
2017 Supervisor 22 25 39 7 2 4 42
2017 Non-supervisor 18 23 26 8 19 6 168
2014 Supervisor 27 23 38 12 9999 0 25
2014 Non-supervisor 18 28 31 16 9999 7 121
2011 Supervisor 19 19 39 16 9999 6 31
2011 Non-supervisor 24 22 34 12 9999 8 130
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 72 23 4 1 1 0 0 95 2 108
2018 Non-supervisor 53 34 9 3 1 0 0 87 4 613
2017 Supervisor 64 28 5 3 1 0 0 91 4 129
2017 Non-supervisor 46 38 8 4 3 0 0 85 7 677
2014 Supervisor 73 23 5 0 0 0 0 95 0 108
2014 Non-supervisor 42 37 11 6 4 0 0 79 10 555
2011 Supervisor 66 26 3 5 1 0 0 91 6 117
2011 Non-supervisor 41 39 12 6 2 0 0 80 8 590
2008 Supervisor 62 30 4 1 2 0 0 92 3 90
2008 Non-supervisor 44 37 9 7 3 0 0 81 10 482

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 50 41 5 5 0 0 0 91 5 104
2018 Non-supervisor 41 40 14 4 2 0 0 81 6 611
2017 Supervisor 54 36 5 4 0 1 0 91 4 129
2017 Non-supervisor 41 39 12 6 1 0 0 81 7 678
2014 Supervisor 57 29 8 4 2 0 0 86 6 108
2014 Non-supervisor 40 38 12 6 3 1 0 79 9 553
2011 Supervisor 43 40 9 5 3 0 0 83 9 117
2011 Non-supervisor 39 37 12 7 4 1 0 76 12 589

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 4 25 38 23 11 0 0 33 28 108
2018 Non-supervisor 5 24 35 24 10 0 2 34 30 610
2017 Supervisor 7 21 40 23 8 0 1 32 28 129
2017 Non-supervisor 6 19 37 24 10 1 3 35 26 669
2014 Supervisor 9 17 50 19 5 0 0 24 26 108
2014 Non-supervisor 8 24 36 21 8 1 2 30 33 556
2011 Supervisor 11 28 34 22 5 0 0 27 39 116
2011 Non-supervisor 11 26 35 17 7 1 3 25 38 585
2008 Supervisor 17 37 28 12 6 0 1 18 54 90
2008 Non-supervisor 13 32 32 15 7 0 1 22 46 484

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 1 5 28 37 27 3 0 65 6 107
2018 Non-supervisor 5 13 24 36 20 1 2 57 19 607
2017 Supervisor 1 8 20 39 27 1 4 69 9 129
2017 Non-supervisor 4 11 23 33 21 4 5 59 16 666
2014 Supervisor 4 8 19 40 30 0 0 70 11 108
2014 Non-supervisor 3 10 24 36 21 2 4 61 14 554
2011 Supervisor 7 8 18 38 26 1 2 66 15 116
2011 Non-supervisor 5 12 25 30 20 2 6 55 19 587
2008 Supervisor 12 19 34 21 12 0 1 34 31 90
2008 Non-supervisor 8 20 31 22 15 1 2 39 29 483

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 11 13 41 26 8 0 0 34 25 107
2018 Non-supervisor 12 25 33 18 9 2 1 28 38 605
2017 Supervisor 10 20 40 23 6 0 2 30 30 129
2017 Non-supervisor 11 21 32 19 11 1 3 32 34 671
2014 Supervisor 15 26 35 17 5 0 1 23 42 108
2014 Non-supervisor 16 26 31 17 7 1 2 25 43 555
2011 Supervisor 20 22 39 10 8 1 0 18 42 115
2011 Non-supervisor 19 27 25 16 9 1 4 26 48 588
2008 Supervisor 17 37 21 12 11 1 1 24 55 90
2008 Non-supervisor 19 24 27 19 8 1 3 28 44 484

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 5 12 41 32 10 0 0 42 16 107
2018 Non-supervisor 5 8 34 36 15 1 2 52 13 608
2017 Supervisor 1 14 53 23 8 0 1 31 15 129
2017 Non-supervisor 3 13 30 33 17 1 2 52 17 664
2014 Supervisor 5 20 37 30 8 0 0 38 25 108
2014 Non-supervisor 7 12 34 30 15 1 1 46 20 552
2011 Supervisor 9 20 31 31 8 0 1 40 29 115
2011 Non-supervisor 8 14 31 28 14 1 4 44 24 586
2008 Supervisor 12 26 40 17 3 0 1 20 39 89
2008 Non-supervisor 8 16 32 30 12 1 2 43 24 483

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 12 20 32 27 6 1 2 34 34 108
2018 Non-supervisor 10 20 30 23 14 1 2 38 30 609
2017 Supervisor 10 22 34 24 9 0 1 33 33 129
2017 Non-supervisor 12 17 26 25 15 2 3 42 30 668
2014 Supervisor 13 28 30 20 8 0 1 29 41 107
2014 Non-supervisor 12 17 28 27 11 1 3 40 30 555
2011 Supervisor 14 28 30 21 6 0 2 27 42 116
2011 Non-supervisor 9 20 28 25 13 1 4 40 30 588
2008 Supervisor 26 21 33 13 3 2 1 17 48 90
2008 Non-supervisor 11 22 27 23 13 0 2 38 34 482

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 4 15 38 24 15 1 3 41 20 108
2018 Non-supervisor 6 15 27 30 18 2 2 50 22 605
2017 Supervisor 1 17 32 28 19 0 2 49 18 129
2017 Non-supervisor 6 12 25 28 20 4 6 53 20 670
2014 Supervisor 2 8 17 41 31 1 1 73 10 108
2014 Non-supervisor 3 5 22 37 25 2 6 67 9 556
2011 Supervisor 3 4 24 36 29 1 3 68 7 116
2011 Non-supervisor 3 8 21 35 23 3 8 64 12 585
2008 Supervisor 8 12 30 28 18 1 3 48 21 90
2008 Non-supervisor 8 15 27 27 16 2 5 46 25 483

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 10 17 40 20 12 1 0 32 27 108
2018 Non-supervisor 10 22 34 20 10 2 1 31 34 610
2017 Supervisor 6 17 42 22 12 0 1 35 23 129
2017 Non-supervisor 10 18 32 21 12 3 4 35 30 672
2014 Supervisor 11 19 48 12 9 0 1 22 30 108
2014 Non-supervisor 11 22 31 22 9 2 3 33 34 556

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 61 30 3 4 2 0 1 91 6 108
2018 Non-supervisor 36 32 10 14 7 0 0 68 22 612
2017 Supervisor 59 29 6 5 1 0 0 88 6 129
2017 Non-supervisor 42 31 8 11 7 1 1 74 18 679
2014 Supervisor 56 33 6 4 2 0 0 88 6 108
2014 Non-supervisor 35 29 12 14 10 0 0 65 23 555

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 51 37 6 3 2 0 0 88 5 108
2018 Non-supervisor 45 36 7 9 3 0 0 81 12 612
2017 Supervisor 56 32 5 7 0 0 0 88 7 129
2017 Non-supervisor 43 38 8 7 4 0 0 81 11 675
2014 Supervisor 43 37 12 5 3 0 0 80 8 108
2014 Non-supervisor 40 37 8 9 5 0 0 77 14 555

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 56 38 3 3 1 0 0 94 3 108
2018 Non-supervisor 36 42 12 7 3 0 0 79 10 612

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 62 27 6 2 2 2 0 91 4 106
2018 Non-supervisor 44 33 13 4 1 3 0 81 5 612
2017 Supervisor 55 32 9 1 0 2 0 89 1 129
2017 Non-supervisor 45 32 13 4 2 4 0 80 6 677
2014 Supervisor 56 35 6 0 1 2 0 93 1 108
2014 Non-supervisor 49 31 11 4 2 3 0 83 6 552

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 62 25 6 4 1 2 0 88 5 108
2018 Non-supervisor 45 35 12 5 2 1 0 82 7 610
2017 Supervisor 50 40 8 1 0 1 0 91 1 129
2017 Non-supervisor 42 38 11 5 2 2 0 82 7 675
2014 Supervisor 63 24 6 5 2 0 0 87 7 108
2014 Non-supervisor 44 34 11 7 3 1 0 79 10 553
2011 Supervisor 49 39 6 3 1 2 1 90 4 117
2011 Non-supervisor 38 34 14 6 4 3 1 75 10 587

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 73 22 2 2 2 0 0 95 3 108
2018 Non-supervisor 52 36 7 4 1 0 0 88 5 612
2017 Supervisor 58 34 3 4 1 0 0 92 5 129
2017 Non-supervisor 49 34 10 5 2 0 0 83 7 679
2014 Supervisor 61 27 8 3 2 0 0 87 5 108
2014 Non-supervisor 50 35 7 6 2 0 0 85 8 553
2011 Supervisor 64 25 4 6 1 0 0 89 7 116
2011 Non-supervisor 44 37 10 5 3 1 0 82 8 588
2008 Supervisor 41 36 10 11 2 0 0 77 13 90
2008 Non-supervisor 39 37 14 6 3 0 0 76 9 484

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 36 46 5 7 4 0 2 84 11 108
2018 Non-supervisor 21 32 18 13 7 5 4 58 22 610
2017 Supervisor 44 36 8 6 4 1 1 82 10 129
2017 Non-supervisor 23 34 16 10 8 5 4 63 20 679
2014 Supervisor 36 38 10 9 5 1 2 76 14 108
2014 Non-supervisor 26 29 17 12 11 3 2 58 24 555

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 62 29 3 5 2 0 0 91 6 107
2018 Non-supervisor 40 39 9 7 3 2 1 81 10 613
2017 Supervisor 64 31 2 1 1 0 1 96 2 128
2017 Non-supervisor 43 35 11 5 3 2 1 81 8 676
2014 Supervisor 71 23 2 1 3 0 0 94 4 108
2014 Non-supervisor 44 37 9 4 3 2 1 83 7 553
2011 Supervisor 61 29 4 3 2 0 1 91 4 117
2011 Non-supervisor 39 33 10 8 5 3 1 75 14 583
2008 Supervisor 52 32 6 6 4 0 0 84 10 90
2008 Non-supervisor 38 32 13 7 7 1 1 72 15 483

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 52 35 6 3 4 1 0 87 6 107
2018 Non-supervisor 37 40 14 6 3 0 0 77 9 609

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 36 23 16 10 6 5 5 65 18 107
2018 Non-supervisor 18 25 20 15 12 8 1 47 31 613
2017 Supervisor 35 24 20 7 10 2 3 62 18 129
2017 Non-supervisor 19 23 19 17 13 8 2 46 33 678
2014 Supervisor 34 21 17 8 13 2 4 59 22 108
2014 Non-supervisor 18 24 16 17 14 10 1 46 35 553
2011 Supervisor 26 17 17 12 7 9 11 55 24 117
2011 Non-supervisor 15 21 22 13 11 16 2 44 29 585

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 6 94 108
2018 Non-supervisor 14 86 614

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 26 35 11 6 3 17 3 76 10 108
2018 Non-supervisor 18 16 18 8 7 25 7 51 22 610
2017 Supervisor 30 23 17 5 4 19 2 67 11 128
2017 Non-supervisor 15 14 18 9 7 28 9 46 25 679
2014 Supervisor 30 26 16 7 3 15 5 69 12 107
2014 Non-supervisor 16 15 18 10 9 24 8 46 27 552

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 44 32 13 5 2 3 1 79 7 108
2018 Non-supervisor 34 30 17 6 5 7 1 70 11 612
2017 Supervisor 44 34 11 4 1 5 0 82 6 128
2017 Non-supervisor 30 30 17 8 4 10 1 68 13 678
2014 Supervisor 54 29 8 4 4 1 0 84 8 108
2014 Non-supervisor 30 32 16 8 5 8 1 68 15 552
2011 Supervisor 41 39 10 6 0 3 1 84 6 116
2011 Non-supervisor 32 32 16 7 4 8 0 70 12 588

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 39 21 10 2 2 23 5 81 5 107
2018 Non-supervisor 21 14 19 3 4 33 8 58 11 613
2017 Supervisor 35 14 14 1 1 32 4 76 2 129
2017 Non-supervisor 18 14 16 3 2 39 8 59 11 678
2014 Supervisor 38 14 8 0 1 28 10 85 2 108
2014 Non-supervisor 17 15 20 3 2 33 8 56 10 552

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 53 29 7 3 2 5 1 87 5 108
2018 Non-supervisor 37 28 18 3 3 10 1 73 7 612
2017 Supervisor 51 33 7 0 1 9 0 91 1 129
2017 Non-supervisor 34 28 15 3 2 15 2 75 6 675
2014 Supervisor 58 25 6 3 1 7 1 89 4 108
2014 Non-supervisor 33 31 16 3 2 14 2 75 5 551
2011 Supervisor 55 30 6 1 1 7 0 92 2 117
2011 Non-supervisor 37 35 12 4 2 10 0 80 6 588
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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 66 22 5 3 3 0 1 89 6 108
2018 Non-supervisor 56 25 9 3 5 1 0 82 8 608
2017 Supervisor 57 27 5 4 3 1 3 87 8 128
2017 Non-supervisor 58 22 10 5 4 1 0 81 9 677

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 64 30 4 1 1 1 0 95 2 107
2018 Non-supervisor 50 35 10 3 1 2 0 86 4 611
2017 Supervisor 62 30 6 1 1 1 0 93 1 128
2017 Non-supervisor 40 43 8 3 2 3 1 86 5 679

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 37 49 4 6 3 1 0 87 9 108
2018 Non-supervisor 34 36 17 9 3 1 0 71 12 612
2017 Supervisor 28 48 9 14 1 1 0 76 15 129
2017 Non-supervisor 24 43 14 10 6 3 0 69 16 676

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 58 28 6 7 2 0 0 85 9 107
2018 Non-supervisor 43 31 16 5 5 0 1 75 10 613
2017 Supervisor 63 24 7 1 4 0 3 89 5 129
2017 Non-supervisor 38 30 18 7 3 1 4 71 10 671

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 6 29 28 20 16 0 0 35 36 108
2018 Non-supervisor 19 28 28 15 8 0 1 47 24 612
2017 Supervisor 8 28 28 20 17 0 0 35 36 129
2017 Non-supervisor 19 31 27 12 10 1 1 51 22 676

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 20 36 25 12 7 0 0 56 19 108
2018 Non-supervisor 29 33 24 8 4 0 2 63 13 612
2017 Supervisor 17 34 29 14 5 0 1 52 19 129
2017 Non-supervisor 27 38 19 10 4 1 2 67 14 673

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 11 34 23 21 10 0 0 46 31 107
2018 Non-supervisor 26 27 21 14 10 1 1 54 24 611
2017 Supervisor 11 30 23 19 16 1 0 42 35 128
2017 Non-supervisor 25 26 23 12 11 2 2 53 23 676

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 26 32 22 12 5 0 2 59 18 105
2018 Non-supervisor 48 27 15 5 2 0 2 77 7 610
2017 Supervisor 31 29 23 9 6 0 2 62 15 129
2017 Non-supervisor 46 28 12 5 3 1 5 79 8 672

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 20 30 27 13 10 0 0 51 23 108
2018 Non-supervisor 37 30 17 9 6 0 1 68 15 613
2017 Supervisor 24 35 24 13 4 0 0 58 17 127
2017 Non-supervisor 32 34 19 8 5 1 1 67 13 673

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 31 40 17 7 4 0 0 72 11 107
2018 Non-supervisor 28 32 25 10 3 0 1 61 13 606
2017 Supervisor 34 38 16 8 4 0 0 72 12 127
2017 Non-supervisor 27 34 22 9 5 2 2 63 14 673

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 26 37 19 11 7 0 0 63 18 106
2018 Non-supervisor 25 34 25 9 4 0 2 61 13 607
2017 Supervisor 22 38 24 11 5 0 0 59 16 127
2017 Non-supervisor 26 34 23 9 5 1 1 62 14 674

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 37 39 15 8 2 0 0 76 10 107
2018 Non-supervisor 28 30 23 12 6 0 1 59 18 611
2017 Supervisor 33 35 16 9 6 1 1 68 15 127
2017 Non-supervisor 26 35 21 9 7 1 1 62 16 672

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 30 30 24 14 2 0 0 60 16 107
2018 Non-supervisor 31 33 22 10 2 0 2 65 12 605
2017 Supervisor 29 31 19 17 2 1 0 61 20 126
2017 Non-supervisor 33 36 19 7 3 1 2 71 10 673

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 67 22 6 6 0 0 0 88 6 107
2018 Non-supervisor 58 25 9 5 2 0 2 84 7 608
2017 Supervisor 71 17 5 3 3 0 1 89 6 129
2017 Non-supervisor 58 24 10 3 2 0 2 85 5 672

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 83 11 3 1 1 0 1 95 2 107
2018 Non-supervisor 72 17 5 1 0 0 4 93 2 606

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 79 11 3 3 4 0 1 91 6 107
2018 Non-supervisor 68 15 7 3 4 1 2 86 7 605
2017 Supervisor 81 13 1 1 1 0 2 96 2 129
2017 Non-supervisor 69 14 7 2 3 1 3 86 6 676

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 48 37 7 6 2 0 0 85 8 107
2018 Non-supervisor 47 30 14 5 2 0 1 79 7 613
2017 Supervisor 49 37 10 2 1 0 1 87 4 129
2017 Non-supervisor 50 30 10 4 2 0 2 83 6 674

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 54 27 9 6 3 0 1 82 9 107
2018 Non-supervisor 52 23 13 6 5 0 1 76 11 611
2017 Supervisor 59 25 8 2 5 0 1 84 7 128
2017 Non-supervisor 57 19 11 5 5 0 2 79 10 676

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 32 32 24 10 3 0 0 64 13 107
2018 Non-supervisor 54 8 2 1 0 0 34 95 2 613
2017 Supervisor 40 36 18 4 1 0 0 76 6 129
2017 Non-supervisor 57 8 2 1 0 0 31 96 1 673

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 60 29 6 3 0 0 1 91 3 107
2018 Non-supervisor 67 18 6 1 0 0 8 93 1 610
2017 Supervisor 68 18 9 1 1 1 1 88 3 128
2017 Non-supervisor 66 16 6 1 1 0 9 92 2 672

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 77 16 2 5 0 0 0 93 5 106
2018 Non-supervisor 68 14 8 3 4 0 3 85 7 613
2017 Supervisor 83 8 4 3 0 1 1 93 3 128
2017 Non-supervisor 67 13 8 3 4 0 4 84 7 674

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 57 29 7 4 1 0 1 87 5 107
2018 Non-supervisor 50 31 11 3 2 0 3 83 5 612
2017 Supervisor 59 27 10 2 1 0 1 87 4 128
2017 Non-supervisor 48 30 13 3 3 1 3 80 6 673

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 10 32 40 16 3 0 0 41 19 108
2018 Non-supervisor 16 37 32 10 3 1 0 54 14 614
2017 Supervisor 6 24 49 16 5 0 0 30 21 129
2017 Non-supervisor 14 35 37 8 6 0 0 49 13 679

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 9 22 45 20 4 0 0 24 31 107
2018 Non-supervisor 7 15 41 26 11 0 0 37 22 609
2017 Supervisor 5 27 45 20 3 0 0 23 32 129
2017 Non-supervisor 7 15 41 25 11 1 1 36 22 676
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 57 25 9 6 3 1 0 57 43 107
2018 Non-supervisor 55 27 8 3 3 4 1 57 43 615
2017 Supervisor 62 24 6 3 1 4 0 65 35 129
2017 Non-supervisor 49 28 10 4 3 5 2 52 48 677

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 22 46
2018 Non-supervisor 16 251
2017 Supervisor 4 45
2017 Non-supervisor 17 296

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 22 46
2018 Non-supervisor 21 251
2017 Supervisor 4 45
2017 Non-supervisor 13 296

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 9 46
2018 Non-supervisor 19 251
2017 Supervisor 9 45
2017 Non-supervisor 10 296

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 39 46
2018 Non-supervisor 33 251
2017 Supervisor 49 45
2017 Non-supervisor 35 296

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 Supervisor 2 46
2018 Non-supervisor 2 251
2017 Supervisor 0 45
2017 Non-supervisor 5 296

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 40 46
2018 Non-supervisor 24 251

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 28 46
2018 Non-supervisor 34 251
2017 Supervisor 45 45
2017 Non-supervisor 47 296

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 Supervisor 9 60 14 7 3 9 44
2018 Non-supervisor 12 58 16 4 1 7 240
2017 Supervisor 23 63 7 5 0 2 43
2017 Non-supervisor 19 65 10 2 2 2 293

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 71 29 46
2018 Non-supervisor 75 25 251

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 57 8 8 7 7 0 14 75 15 108
2018 Non-supervisor 60 11 6 5 4 2 11 82 11 612

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 58 29 2 5 4 0 2 89 9 45
2018 Non-supervisor 33 31 13 12 3 0 7 69 17 250
2017 Supervisor 57 18 9 5 0 4 7 84 6 45
2017 Non-supervisor 36 29 9 9 3 2 11 75 14 303

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 18 11 15 4 9 4 40 51 23 46
2018 Non-supervisor 14 16 13 5 10 4 38 51 26 250
2017 Supervisor 13 11 11 7 9 4 44 47 31 45
2017 Non-supervisor 14 16 12 6 6 5 41 54 23 303
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