2018 Public Service Employee Survey Results by Theme for Social Sciences and Humanities Research Council by Question 80. In total, how many years have you been working in the federal public service?

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 3 to 10 years in the federal public service 47 44 5 4 0 0 0 91 4 57
2018 11 to 20 years in the federal public service 30 54 10 5 2 0 0 83 7 60
2017 Less than 3 years in the federal public service 29 68 3 0 0 0 0 97 0 24
2017 3 to 10 years in the federal public service 36 42 9 6 7 0 0 78 13 69
2017 11 to 20 years in the federal public service 39 39 16 5 2 0 0 78 6 64
2017 More than 20 years in the federal public service 61 31 0 8 0 0 0 92 8 13
2014 Less than 3 years in the federal public service 33 37 15 7 8 0 0 70 15 27
2014 3 to 10 years in the federal public service 31 44 9 10 6 0 0 75 16 80
2014 11 to 20 years in the federal public service 33 40 16 9 2 0 0 72 12 43
2014 More than 20 years in the federal public service 50 43 0 7 0 0 0 93 7 14

Question 9. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 3 to 10 years in the federal public service 55 32 7 4 2 0 0 88 5 57
2018 11 to 20 years in the federal public service 30 43 12 8 7 0 0 73 15 60
2017 Less than 3 years in the federal public service 54 38 3 4 0 0 0 92 4 24
2017 3 to 10 years in the federal public service 40 31 13 9 7 0 0 71 16 69
2017 11 to 20 years in the federal public service 31 36 14 12 6 0 0 67 19 64
2017 More than 20 years in the federal public service 38 46 0 8 8 0 0 84 16 13

Question 10. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 3 to 10 years in the federal public service 61 35 2 2 0 0 0 96 2 57
2018 11 to 20 years in the federal public service 50 41 8 2 0 0 0 90 2 60
2017 Less than 3 years in the federal public service 58 42 0 0 0 0 0 100 0 24
2017 3 to 10 years in the federal public service 59 29 7 4 0 0 0 88 4 69
2017 11 to 20 years in the federal public service 58 30 12 0 0 0 0 88 0 64
2017 More than 20 years in the federal public service 66 34 0 0 0 0 0 100 0 12
2014 Less than 3 years in the federal public service 55 37 8 0 0 0 0 92 0 27
2014 3 to 10 years in the federal public service 52 36 10 1 0 0 0 89 1 80
2014 11 to 20 years in the federal public service 56 28 16 0 0 0 0 84 0 43
2014 More than 20 years in the federal public service 86 14 0 0 0 0 0 100 0 14

Question 14. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 3 to 10 years in the federal public service 61 32 5 2 0 0 0 93 2 57
2018 11 to 20 years in the federal public service 38 40 17 3 2 0 0 78 5 60
2017 Less than 3 years in the federal public service 50 47 3 0 0 0 0 97 0 24
2017 3 to 10 years in the federal public service 39 42 9 4 6 0 0 81 10 69
2017 11 to 20 years in the federal public service 47 36 14 2 2 0 0 82 3 64
2017 More than 20 years in the federal public service 49 34 17 0 0 0 0 83 0 12
2014 Less than 3 years in the federal public service 41 30 22 4 4 0 0 70 8 27
2014 3 to 10 years in the federal public service 44 34 15 1 6 0 0 77 8 80
2014 11 to 20 years in the federal public service 42 35 14 9 0 0 0 77 9 43
2014 More than 20 years in the federal public service 43 50 0 7 0 0 0 93 7 14

Question 43. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 3 to 10 years in the federal public service 54 33 9 4 0 0 0 88 4 57
2018 11 to 20 years in the federal public service 38 41 10 7 5 0 0 78 12 60
2017 Less than 3 years in the federal public service 58 42 0 0 0 0 0 100 0 24
2017 3 to 10 years in the federal public service 40 35 16 1 7 0 0 75 9 69
2017 11 to 20 years in the federal public service 40 41 8 5 6 0 0 81 11 64
2017 More than 20 years in the federal public service 53 24 16 8 0 0 0 76 8 13
2014 Less than 3 years in the federal public service 48 37 11 0 4 0 0 85 4 27
2014 3 to 10 years in the federal public service 39 34 10 11 6 0 0 72 18 80
2014 11 to 20 years in the federal public service 42 35 14 5 5 0 0 77 9 43
2014 More than 20 years in the federal public service 43 29 7 14 0 7 0 77 15 14

Question 44. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 3 to 10 years in the federal public service 53 34 6 7 0 0 0 87 7 57
2018 11 to 20 years in the federal public service 40 39 8 7 5 0 0 80 12 59
2017 Less than 3 years in the federal public service 54 46 0 0 0 0 0 100 0 24
2017 3 to 10 years in the federal public service 40 36 12 6 6 0 0 77 12 69
2017 11 to 20 years in the federal public service 35 45 8 6 5 0 0 81 11 64
2017 More than 20 years in the federal public service 45 32 8 16 0 0 0 76 16 13
2014 Less than 3 years in the federal public service 44 38 15 0 4 0 0 82 4 27
2014 3 to 10 years in the federal public service 36 32 15 11 5 0 0 69 16 80
2014 11 to 20 years in the federal public service 35 44 12 7 2 0 0 79 9 43
2014 More than 20 years in the federal public service 50 21 14 7 0 7 0 77 8 14

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 3 to 10 years in the federal public service 44 23 14 17 2 0 0 67 19 57
2018 11 to 20 years in the federal public service 26 39 18 7 5 5 0 69 12 60
2017 Less than 3 years in the federal public service 55 17 15 9 0 4 0 75 9 24
2017 3 to 10 years in the federal public service 32 15 26 12 12 4 0 48 24 69
2017 11 to 20 years in the federal public service 28 25 30 14 3 0 0 53 17 64
2017 More than 20 years in the federal public service 48 37 0 16 0 0 0 84 16 13
2014 Less than 3 years in the federal public service 33 18 23 11 4 11 0 58 17 27
2014 3 to 10 years in the federal public service 30 27 19 10 11 3 0 59 22 80
2014 11 to 20 years in the federal public service 26 37 19 12 5 2 0 64 17 43
2014 More than 20 years in the federal public service 21 29 14 0 14 14 7 64 18 14
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 3 to 10 years in the federal public service 53 40 2 4 2 0 0 93 5 57
2018 11 to 20 years in the federal public service 42 39 10 7 2 0 0 81 9 59
2017 Less than 3 years in the federal public service 53 38 0 0 0 4 4 100 0 24
2017 3 to 10 years in the federal public service 51 28 13 6 3 0 0 78 9 69
2017 11 to 20 years in the federal public service 48 31 11 0 8 0 2 81 8 64
2017 More than 20 years in the federal public service 54 38 0 8 0 0 0 92 8 13
2014 Less than 3 years in the federal public service 44 26 11 0 4 15 0 83 4 27
2014 3 to 10 years in the federal public service 46 23 14 9 6 1 1 71 15 80
2014 11 to 20 years in the federal public service 47 30 12 5 2 2 2 80 7 43
2014 More than 20 years in the federal public service 50 43 0 7 0 0 0 93 7 14

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 3 to 10 years in the federal public service 46 43 4 5 2 0 0 89 7 57
2018 11 to 20 years in the federal public service 41 37 10 3 9 0 0 78 12 59
2017 Less than 3 years in the federal public service 66 25 0 0 0 4 4 100 0 24
2017 3 to 10 years in the federal public service 52 33 7 4 3 0 0 85 7 69
2017 11 to 20 years in the federal public service 52 29 8 5 6 0 0 81 11 64
2017 More than 20 years in the federal public service 54 38 0 0 8 0 0 92 8 13
2014 Less than 3 years in the federal public service 51 26 8 4 4 8 0 84 8 27
2014 3 to 10 years in the federal public service 41 35 8 9 6 1 0 77 15 80
2014 11 to 20 years in the federal public service 42 44 7 7 0 0 0 86 7 43
2014 More than 20 years in the federal public service 50 21 0 14 7 7 0 77 23 14

Question 26. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 3 to 10 years in the federal public service 57 26 5 11 2 0 0 83 12 57
2018 11 to 20 years in the federal public service 41 36 10 7 7 0 0 76 14 59
2017 Less than 3 years in the federal public service 62 33 0 0 0 0 4 100 0 24
2017 3 to 10 years in the federal public service 55 23 17 3 1 0 0 78 4 69
2017 11 to 20 years in the federal public service 56 22 11 3 8 0 0 78 11 64
2017 More than 20 years in the federal public service 54 38 0 8 0 0 0 92 8 13
2014 Less than 3 years in the federal public service 62 23 8 4 4 0 0 85 8 27
2014 3 to 10 years in the federal public service 50 27 11 5 6 0 0 77 11 80
2014 11 to 20 years in the federal public service 65 26 0 5 0 2 2 95 5 43
2014 More than 20 years in the federal public service 64 21 7 7 0 0 0 86 7 14

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 3 to 10 years in the federal public service 40 37 7 5 7 4 0 80 13 57
2018 11 to 20 years in the federal public service 28 49 11 7 3 2 0 78 10 60
2017 Less than 3 years in the federal public service 62 30 4 0 0 4 0 96 0 24
2017 3 to 10 years in the federal public service 26 36 9 15 6 7 1 68 22 69
2017 11 to 20 years in the federal public service 30 37 17 5 5 5 2 71 11 63
2017 More than 20 years in the federal public service 68 16 8 0 0 8 0 91 0 13
2014 Less than 3 years in the federal public service 38 31 12 0 4 15 0 82 5 26
2014 3 to 10 years in the federal public service 24 41 11 13 7 3 1 68 21 80
2014 11 to 20 years in the federal public service 33 35 26 5 2 0 0 67 7 43
2014 More than 20 years in the federal public service 43 29 7 7 7 7 0 77 15 14

Question 30. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 3 to 10 years in the federal public service 35 42 10 5 5 2 0 79 11 57
2018 11 to 20 years in the federal public service 26 39 21 8 5 0 0 65 14 60
2017 Less than 3 years in the federal public service 46 54 0 0 0 0 0 100 0 24
2017 3 to 10 years in the federal public service 20 41 15 9 9 6 1 66 19 69
2017 11 to 20 years in the federal public service 25 47 13 5 7 2 2 75 12 63
2017 More than 20 years in the federal public service 52 40 8 0 0 0 0 92 0 13
2014 Less than 3 years in the federal public service 38 39 4 8 4 8 0 83 13 26
2014 3 to 10 years in the federal public service 25 37 18 14 6 0 0 62 20 80
2014 11 to 20 years in the federal public service 26 51 7 14 0 2 0 79 14 43
2014 More than 20 years in the federal public service 21 43 14 0 14 7 0 69 15 14

Question 31. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 3 to 10 years in the federal public service 35 26 17 14 4 4 0 63 18 57
2018 11 to 20 years in the federal public service 20 40 22 10 7 2 0 61 17 60
2017 Less than 3 years in the federal public service 37 46 8 0 0 8 0 91 0 24
2017 3 to 10 years in the federal public service 8 42 20 10 7 10 1 57 20 69
2017 11 to 20 years in the federal public service 14 47 19 8 3 7 2 67 12 63
2017 More than 20 years in the federal public service 52 32 8 0 0 8 0 91 0 13
2014 Less than 3 years in the federal public service 30 35 4 8 4 19 0 81 14 26
2014 3 to 10 years in the federal public service 21 35 19 12 9 4 0 58 22 80
2014 11 to 20 years in the federal public service 16 40 19 23 2 0 0 56 26 43
2014 More than 20 years in the federal public service 14 36 14 7 14 14 0 58 25 14

Question 32. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 3 to 10 years in the federal public service 28 28 13 25 5 0 0 57 30 57
2018 11 to 20 years in the federal public service 8 40 20 25 7 0 0 48 32 60
2017 Less than 3 years in the federal public service 12 58 13 9 0 8 0 77 9 24
2017 3 to 10 years in the federal public service 14 35 17 15 13 4 1 52 29 69
2017 11 to 20 years in the federal public service 10 48 18 14 7 2 2 60 22 63
2017 More than 20 years in the federal public service 16 60 8 8 0 8 0 83 9 13
2014 Less than 3 years in the federal public service 22 35 16 12 0 15 0 68 14 26
2014 3 to 10 years in the federal public service 14 42 11 21 11 0 0 56 32 80
2014 11 to 20 years in the federal public service 14 42 26 14 5 0 0 56 19 43
2014 More than 20 years in the federal public service 36 29 7 7 21 0 0 64 29 14
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 3 to 10 years in the federal public service 34 52 9 5 0 0 0 85 5 56
2018 11 to 20 years in the federal public service 32 31 17 14 7 0 0 63 20 59
2017 Less than 3 years in the federal public service 58 30 3 9 0 0 0 88 9 24
2017 3 to 10 years in the federal public service 32 42 9 6 12 0 0 74 17 69
2017 11 to 20 years in the federal public service 34 33 14 11 8 0 0 67 19 64
2017 More than 20 years in the federal public service 38 38 0 24 0 0 0 76 24 13
2014 Less than 3 years in the federal public service 37 34 23 7 0 0 0 70 7 27
2014 3 to 10 years in the federal public service 25 37 19 9 10 0 0 63 19 80
2014 11 to 20 years in the federal public service 35 37 9 14 5 0 0 72 19 43
2014 More than 20 years in the federal public service 29 36 7 14 7 7 0 69 23 14

Question 7. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 3 to 10 years in the federal public service 40 39 5 14 2 0 0 79 16 57
2018 11 to 20 years in the federal public service 25 49 17 7 3 0 0 73 10 60
2017 Less than 3 years in the federal public service 41 54 0 4 0 0 0 96 4 24
2017 3 to 10 years in the federal public service 35 47 7 6 6 0 0 81 12 69
2017 11 to 20 years in the federal public service 35 44 8 8 5 0 0 79 13 63
2017 More than 20 years in the federal public service 38 38 0 24 0 0 0 76 24 13

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 3 to 10 years in the federal public service 16 19 21 20 9 16 0 41 34 57
2018 11 to 20 years in the federal public service 9 29 24 15 10 12 0 44 29 60
2017 Less than 3 years in the federal public service 17 13 20 0 0 38 13 60 0 24
2017 3 to 10 years in the federal public service 11 16 20 23 13 16 0 33 43 69
2017 11 to 20 years in the federal public service 16 23 19 19 10 11 2 45 33 64
2017 More than 20 years in the federal public service 22 38 8 0 0 32 0 89 0 13
2014 Less than 3 years in the federal public service 15 8 15 19 11 33 0 33 45 27
2014 3 to 10 years in the federal public service 9 25 18 19 20 10 0 37 43 80
2014 11 to 20 years in the federal public service 12 21 21 26 12 7 2 36 41 43
2014 More than 20 years in the federal public service 14 29 14 0 14 29 0 60 20 14

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 3 to 10 years in the federal public service 58 31 5 2 4 0 0 90 5 57
2018 11 to 20 years in the federal public service 34 42 9 6 9 0 0 76 15 59
2017 Less than 3 years in the federal public service 54 25 8 4 4 0 4 82 9 24
2017 3 to 10 years in the federal public service 39 42 9 9 1 0 0 81 10 69
2017 11 to 20 years in the federal public service 46 38 5 5 6 0 0 84 11 64
2017 More than 20 years in the federal public service 54 30 8 8 0 0 0 84 8 13
2014 Less than 3 years in the federal public service 48 30 15 0 7 0 0 78 7 27
2014 3 to 10 years in the federal public service 49 32 6 6 6 0 0 81 13 79
2014 11 to 20 years in the federal public service 47 35 14 2 2 0 0 81 5 43
2014 More than 20 years in the federal public service 50 29 0 0 7 14 0 92 8 14

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 3 to 10 years in the federal public service 36 18 9 0 9 9 18 74 13 11
2018 11 to 20 years in the federal public service 31 42 7 7 0 0 12 83 9 26
2017 3 to 10 years in the federal public service 0 49 29 0 7 0 14 58 8 14
2017 11 to 20 years in the federal public service 42 24 12 6 0 6 9 79 7 34
2014 3 to 10 years in the federal public service 50 33 0 11 0 6 0 88 12 18
2014 11 to 20 years in the federal public service 39 39 6 0 0 17 0 93 0 18

Job fit and development

Question 1. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 3 to 10 years in the federal public service 35 53 5 7 0 0 0 88 7 57
2018 11 to 20 years in the federal public service 28 58 5 9 0 0 0 86 9 59
2017 Less than 3 years in the federal public service 29 59 4 0 4 0 4 91 5 24
2017 3 to 10 years in the federal public service 30 49 1 13 6 0 0 80 19 69
2017 11 to 20 years in the federal public service 38 35 19 3 3 0 2 74 7 64
2017 More than 20 years in the federal public service 46 46 0 8 0 0 0 92 8 13
2014 Less than 3 years in the federal public service 25 41 11 8 8 0 7 72 16 27
2014 3 to 10 years in the federal public service 21 37 19 16 6 0 0 59 22 80
2014 11 to 20 years in the federal public service 28 56 7 9 0 0 0 84 9 43
2014 More than 20 years in the federal public service 21 57 7 14 0 0 0 79 14 14

Question 2. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 3 to 10 years in the federal public service 51 42 7 0 0 0 0 93 0 57
2018 11 to 20 years in the federal public service 37 51 10 0 2 0 0 88 2 59
2017 Less than 3 years in the federal public service 42 38 12 4 4 0 0 79 9 24
2017 3 to 10 years in the federal public service 39 42 7 9 3 0 0 81 12 69
2017 11 to 20 years in the federal public service 45 41 10 3 2 0 0 86 5 64
2017 More than 20 years in the federal public service 61 31 8 0 0 0 0 92 0 13
2014 Less than 3 years in the federal public service 44 37 4 8 8 0 0 81 15 27
2014 3 to 10 years in the federal public service 34 40 13 9 5 0 0 74 14 80
2014 11 to 20 years in the federal public service 35 33 23 5 5 0 0 67 9 43
2014 More than 20 years in the federal public service 50 43 0 7 0 0 0 93 7 14

Question 3. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 3 to 10 years in the federal public service 56 42 0 0 1 0 0 99 1 57
2018 11 to 20 years in the federal public service 43 45 8 3 0 0 0 88 3 60
2017 Less than 3 years in the federal public service 45 38 4 13 0 0 0 83 13 24
2017 3 to 10 years in the federal public service 49 32 9 7 3 0 0 81 10 69
2017 11 to 20 years in the federal public service 54 35 6 5 0 0 0 89 5 64
2017 More than 20 years in the federal public service 61 32 0 8 0 0 0 92 8 13
2014 Less than 3 years in the federal public service 44 30 0 18 8 0 0 74 26 27
2014 3 to 10 years in the federal public service 47 32 5 9 6 0 0 80 15 80
2014 11 to 20 years in the federal public service 44 40 14 2 0 0 0 84 2 43
2014 More than 20 years in the federal public service 64 29 0 7 0 0 0 93 7 14

Question 37. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 3 to 10 years in the federal public service 28 46 8 12 4 2 0 75 16 57
2018 11 to 20 years in the federal public service 18 36 17 13 15 0 0 55 29 60
2017 Less than 3 years in the federal public service 34 42 15 4 0 4 0 79 5 24
2017 3 to 10 years in the federal public service 17 30 16 22 12 3 0 49 34 69
2017 11 to 20 years in the federal public service 26 38 10 15 11 0 0 64 26 64
2017 More than 20 years in the federal public service 38 54 0 0 0 8 0 100 0 13
2014 Less than 3 years in the federal public service 22 30 11 19 4 7 7 61 26 27
2014 3 to 10 years in the federal public service 24 21 13 26 16 0 0 45 42 80
2014 11 to 20 years in the federal public service 28 30 16 14 9 2 0 60 24 43
2014 More than 20 years in the federal public service 14 43 21 14 0 7 0 62 15 14

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 3 to 10 years in the federal public service 21 39 13 21 5 0 0 60 26 57
2018 11 to 20 years in the federal public service 18 19 17 24 20 2 0 37 45 59
2017 Less than 3 years in the federal public service 17 30 17 17 9 11 0 52 29 24
2017 3 to 10 years in the federal public service 16 17 6 28 29 4 0 35 59 69
2017 11 to 20 years in the federal public service 19 19 16 27 18 2 0 39 45 63
2017 More than 20 years in the federal public service 32 22 14 16 8 0 8 59 26 13
2014 Less than 3 years in the federal public service 11 15 4 37 19 7 7 31 65 27
2014 3 to 10 years in the federal public service 15 16 10 26 30 1 1 32 58 80
2014 11 to 20 years in the federal public service 14 19 14 35 16 2 0 33 52 43
2014 More than 20 years in the federal public service 14 21 14 29 14 0 7 38 46 14

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 3 to 10 years in the federal public service 46 40 4 11 0 0 0 85 11 56
2018 11 to 20 years in the federal public service 33 42 10 11 2 2 0 76 13 60
2017 Less than 3 years in the federal public service 57 30 9 4 0 0 0 87 4 24
2017 3 to 10 years in the federal public service 35 32 22 9 1 1 0 68 10 69
2017 11 to 20 years in the federal public service 27 52 11 5 5 0 0 79 10 64
2017 More than 20 years in the federal public service 40 34 17 9 0 0 0 74 9 12
2014 Less than 3 years in the federal public service 30 44 11 8 4 4 0 77 12 27
2014 3 to 10 years in the federal public service 32 33 13 17 5 0 0 65 22 80
2014 11 to 20 years in the federal public service 28 42 14 12 5 0 0 70 16 43
2014 More than 20 years in the federal public service 43 43 0 7 7 0 0 86 14 14

Question 12. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 3 to 10 years in the federal public service 55 31 9 5 0 0 0 85 5 56
2018 11 to 20 years in the federal public service 42 33 12 9 3 0 0 76 12 58
2017 Less than 3 years in the federal public service 50 38 12 0 0 0 0 88 0 24
2017 3 to 10 years in the federal public service 37 41 10 9 3 0 0 78 12 69
2017 11 to 20 years in the federal public service 37 33 17 6 6 0 0 70 13 64
2017 More than 20 years in the federal public service 49 34 0 17 0 0 0 83 17 12
2014 Less than 3 years in the federal public service 41 33 11 8 4 4 0 77 12 27
2014 3 to 10 years in the federal public service 40 32 11 11 5 0 0 72 16 80
2014 11 to 20 years in the federal public service 40 30 16 7 7 0 0 70 14 43
2014 More than 20 years in the federal public service 50 29 0 14 7 0 0 79 21 14

Question 13. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 3 to 10 years in the federal public service 55 34 2 7 2 0 0 89 9 57
2018 11 to 20 years in the federal public service 30 50 12 5 3 0 0 80 8 60
2017 Less than 3 years in the federal public service 50 34 12 0 0 0 4 87 0 24
2017 3 to 10 years in the federal public service 30 48 10 4 7 0 0 78 12 69
2017 11 to 20 years in the federal public service 33 43 13 5 5 2 0 77 9 64
2017 More than 20 years in the federal public service 42 24 17 17 0 0 0 66 17 12
2014 Less than 3 years in the federal public service 48 37 8 4 4 0 0 85 8 27
2014 3 to 10 years in the federal public service 37 40 11 8 4 0 0 77 11 79
2014 11 to 20 years in the federal public service 33 47 9 9 2 0 0 79 12 43
2014 More than 20 years in the federal public service 36 43 0 7 14 0 0 79 21 14

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 3 to 10 years in the federal public service 28 41 17 11 2 2 0 70 13 57
2018 11 to 20 years in the federal public service 20 43 22 10 5 0 0 63 15 60
2017 Less than 3 years in the federal public service 29 54 17 0 0 0 0 83 0 24
2017 3 to 10 years in the federal public service 19 36 26 15 3 1 0 56 18 69
2017 11 to 20 years in the federal public service 23 39 17 13 6 2 0 63 20 64
2017 More than 20 years in the federal public service 45 39 8 8 0 0 0 84 8 13

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 3 to 10 years in the federal public service 67 24 5 4 0 0 0 91 4 57
2018 11 to 20 years in the federal public service 41 44 12 2 1 0 0 85 3 60
2017 Less than 3 years in the federal public service 62 30 8 0 0 0 0 92 0 24
2017 3 to 10 years in the federal public service 49 29 9 7 6 0 0 78 13 69
2017 11 to 20 years in the federal public service 48 33 8 6 5 0 0 81 11 64
2017 More than 20 years in the federal public service 54 38 8 0 0 0 0 92 0 13
2014 Less than 3 years in the federal public service 51 23 11 8 8 0 0 74 15 27
2014 3 to 10 years in the federal public service 41 35 9 9 5 0 1 77 14 80
2014 11 to 20 years in the federal public service 49 26 19 5 2 0 0 74 7 43
2014 More than 20 years in the federal public service 57 21 7 14 0 0 0 79 14 14

Question 15. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 3 to 10 years in the federal public service 46 33 18 2 2 0 0 79 3 57
2018 11 to 20 years in the federal public service 30 34 18 13 5 0 0 64 18 60
2017 Less than 3 years in the federal public service 51 38 0 7 4 0 0 89 11 24
2017 3 to 10 years in the federal public service 42 35 13 10 0 0 0 77 10 69
2017 11 to 20 years in the federal public service 35 38 16 9 2 0 0 73 11 64
2017 More than 20 years in the federal public service 40 45 8 8 0 0 0 84 8 13
2014 Less than 3 years in the federal public service 48 22 30 0 0 0 0 70 0 27
2014 3 to 10 years in the federal public service 24 47 20 7 1 0 0 71 9 80
2014 11 to 20 years in the federal public service 40 33 21 0 7 0 0 72 7 43
2014 More than 20 years in the federal public service 21 43 14 7 7 0 7 69 15 14

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2018 3 to 10 years in the federal public service 19 36 45 57
2018 11 to 20 years in the federal public service 24 29 47 59
2017 Less than 3 years in the federal public service 25 17 58 24
2017 3 to 10 years in the federal public service 26 32 42 69
2017 11 to 20 years in the federal public service 30 33 37 64
2017 More than 20 years in the federal public service 32 40 29 13
2014 Less than 3 years in the federal public service 52 8 41 27
2014 3 to 10 years in the federal public service 37 25 37 80
2014 11 to 20 years in the federal public service 21 37 42 43
2014 More than 20 years in the federal public service 43 43 14 14

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2018 3 to 10 years in the federal public service 0 28 64 0 7 0 11
2018 11 to 20 years in the federal public service 0 29 50 0 0 21 14
2017 3 to 10 years in the federal public service 0 22 56 17 0 6 18
2017 11 to 20 years in the federal public service 0 27 52 0 0 21 19
2014 Less than 3 years in the federal public service 0 15 15 22 9999 49 14
2014 3 to 10 years in the federal public service 0 23 53 17 9999 7 30
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 3 to 10 years in the federal public service 65 24 9 2 0 0 0 89 2 57
2018 11 to 20 years in the federal public service 58 35 3 3 0 0 0 93 3 60
2017 Less than 3 years in the federal public service 54 38 8 0 0 0 0 92 0 24
2017 3 to 10 years in the federal public service 58 26 3 9 4 0 0 84 13 69
2017 11 to 20 years in the federal public service 45 47 5 2 2 0 0 92 3 63
2017 More than 20 years in the federal public service 53 31 16 0 0 0 0 84 0 13
2014 Less than 3 years in the federal public service 59 23 11 4 3 0 0 82 7 27
2014 3 to 10 years in the federal public service 46 34 9 8 3 1 0 81 10 80
2014 11 to 20 years in the federal public service 49 37 7 7 0 0 0 86 7 43
2014 More than 20 years in the federal public service 71 21 0 7 0 0 0 93 7 14

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 3 to 10 years in the federal public service 45 39 12 4 0 0 0 84 4 57
2018 11 to 20 years in the federal public service 20 50 20 7 3 0 0 70 10 60
2017 Less than 3 years in the federal public service 50 29 17 4 0 0 0 79 4 24
2017 3 to 10 years in the federal public service 32 45 17 4 1 0 0 77 6 69
2017 11 to 20 years in the federal public service 40 43 11 6 0 0 0 83 6 64
2017 More than 20 years in the federal public service 53 32 16 0 0 0 0 84 0 13
2014 Less than 3 years in the federal public service 55 30 7 8 0 0 0 85 8 27
2014 3 to 10 years in the federal public service 36 47 10 6 0 0 0 84 6 80
2014 11 to 20 years in the federal public service 37 47 12 5 0 0 0 84 5 43
2014 More than 20 years in the federal public service 43 43 0 7 0 7 0 92 8 14

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 3 to 10 years in the federal public service 16 7 39 25 14 0 0 38 23 57
2018 11 to 20 years in the federal public service 10 30 38 18 3 0 0 22 40 60
2017 Less than 3 years in the federal public service 3 13 25 37 17 0 4 56 17 24
2017 3 to 10 years in the federal public service 6 23 36 17 14 0 3 33 30 69
2017 11 to 20 years in the federal public service 3 14 54 20 8 0 2 28 17 64
2017 More than 20 years in the federal public service 8 0 62 22 8 0 0 30 8 13
2014 Less than 3 years in the federal public service 4 15 23 34 4 8 12 48 24 26
2014 3 to 10 years in the federal public service 4 24 44 20 6 0 1 27 28 79
2014 11 to 20 years in the federal public service 7 21 42 21 9 0 0 30 28 43
2014 More than 20 years in the federal public service 0 50 21 21 7 0 0 29 50 14

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 3 to 10 years in the federal public service 10 11 32 24 23 0 0 47 21 57
2018 11 to 20 years in the federal public service 9 29 31 28 3 0 0 32 38 59
2017 Less than 3 years in the federal public service 0 8 20 21 47 4 0 71 8 24
2017 3 to 10 years in the federal public service 13 20 19 22 14 7 4 41 38 69
2017 11 to 20 years in the federal public service 6 12 35 34 7 3 2 44 20 64
2017 More than 20 years in the federal public service 0 8 24 38 22 0 8 66 8 13
2014 Less than 3 years in the federal public service 8 12 15 34 16 4 12 59 23 26
2014 3 to 10 years in the federal public service 10 18 30 27 14 0 1 41 28 79
2014 11 to 20 years in the federal public service 7 9 37 21 23 2 0 45 17 43
2014 More than 20 years in the federal public service 0 29 29 21 14 7 0 38 31 14

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 3 to 10 years in the federal public service 5 21 32 30 10 0 2 41 27 57
2018 11 to 20 years in the federal public service 10 45 27 16 0 2 0 16 56 60
2017 Less than 3 years in the federal public service 9 16 37 30 9 0 0 38 24 24
2017 3 to 10 years in the federal public service 12 31 32 16 3 4 3 20 45 69
2017 11 to 20 years in the federal public service 11 25 41 12 6 3 2 19 38 64
2017 More than 20 years in the federal public service 8 32 30 8 14 0 8 24 43 13
2014 Less than 3 years in the federal public service 4 31 19 26 8 4 8 39 39 26
2014 3 to 10 years in the federal public service 13 29 34 16 6 0 1 23 42 79
2014 11 to 20 years in the federal public service 9 19 42 12 14 2 2 27 29 43
2014 More than 20 years in the federal public service 29 7 29 21 7 7 0 31 38 14

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 3 to 10 years in the federal public service 5 16 27 40 12 0 0 52 21 56
2018 11 to 20 years in the federal public service 7 25 42 22 5 0 0 27 32 60
2017 Less than 3 years in the federal public service 0 3 24 47 26 0 0 72 3 24
2017 3 to 10 years in the federal public service 3 17 38 24 16 1 0 41 21 69
2017 11 to 20 years in the federal public service 3 14 42 31 9 0 2 40 17 64
2017 More than 20 years in the federal public service 0 16 24 46 14 0 0 61 16 13
2014 Less than 3 years in the federal public service 4 8 31 34 16 0 8 54 13 26
2014 3 to 10 years in the federal public service 4 13 38 33 13 0 0 46 16 79
2014 11 to 20 years in the federal public service 5 12 40 35 9 0 0 44 16 43
2014 More than 20 years in the federal public service 7 21 50 21 0 0 0 21 29 14

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 3 to 10 years in the federal public service 15 14 33 21 16 0 0 37 29 57
2018 11 to 20 years in the federal public service 10 42 35 10 3 0 0 13 52 60
2017 Less than 3 years in the federal public service 4 12 18 30 31 0 4 64 18 23
2017 3 to 10 years in the federal public service 19 24 32 12 12 1 0 24 44 69
2017 11 to 20 years in the federal public service 10 21 43 18 6 2 0 25 32 64
2017 More than 20 years in the federal public service 0 24 38 0 30 0 8 33 26 13
2014 Less than 3 years in the federal public service 12 12 15 31 15 4 12 54 28 26
2014 3 to 10 years in the federal public service 19 31 29 13 6 1 1 19 51 80
2014 11 to 20 years in the federal public service 21 33 33 9 5 0 0 14 53 43
2014 More than 20 years in the federal public service 36 21 21 0 7 14 0 8 67 14

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 3 to 10 years in the federal public service 10 19 34 25 9 2 2 34 31 57
2018 11 to 20 years in the federal public service 3 37 33 22 5 0 0 27 40 60
2017 Less than 3 years in the federal public service 0 4 28 42 17 0 8 65 5 24
2017 3 to 10 years in the federal public service 13 33 23 16 10 4 0 27 49 69
2017 11 to 20 years in the federal public service 8 27 29 27 7 2 0 35 36 64
2017 More than 20 years in the federal public service 0 24 40 21 8 0 8 31 26 13
2014 Less than 3 years in the federal public service 4 19 19 27 15 8 8 50 27 26
2014 3 to 10 years in the federal public service 13 20 36 19 11 1 0 31 33 79
2014 11 to 20 years in the federal public service 2 21 36 24 14 2 0 39 24 42
2014 More than 20 years in the federal public service 29 36 7 14 14 0 0 29 64 14

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 3 to 10 years in the federal public service 5 16 34 31 14 0 0 45 21 57
2018 11 to 20 years in the federal public service 8 22 52 16 2 0 0 18 30 60
2017 Less than 3 years in the federal public service 0 17 29 33 21 0 0 54 17 24
2017 3 to 10 years in the federal public service 6 22 46 16 10 0 0 26 28 69
2017 11 to 20 years in the federal public service 6 15 56 17 3 2 2 21 22 64
2017 More than 20 years in the federal public service 8 16 61 0 16 0 0 16 24 13
2014 Less than 3 years in the federal public service 8 19 11 31 11 8 12 53 34 26
2014 3 to 10 years in the federal public service 11 19 42 19 8 1 0 27 30 80
2014 11 to 20 years in the federal public service 5 21 49 16 5 5 0 22 27 43
2014 More than 20 years in the federal public service 14 29 36 14 0 7 0 15 46 14

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 3 to 10 years in the federal public service 51 25 9 11 2 2 0 77 13 55
2018 11 to 20 years in the federal public service 36 37 5 15 7 0 0 73 22 60
2017 Less than 3 years in the federal public service 36 47 4 13 0 0 0 83 13 24
2017 3 to 10 years in the federal public service 45 25 16 9 6 0 0 69 15 69
2017 11 to 20 years in the federal public service 35 42 5 10 8 0 0 78 18 64
2017 More than 20 years in the federal public service 60 24 8 8 0 0 0 84 8 13
2014 Less than 3 years in the federal public service 52 30 11 3 4 0 0 82 7 27
2014 3 to 10 years in the federal public service 35 27 15 13 10 0 0 63 22 80
2014 11 to 20 years in the federal public service 56 30 7 5 2 0 0 86 7 43
2014 More than 20 years in the federal public service 50 36 0 0 14 0 0 86 14 14

Question 20. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 3 to 10 years in the federal public service 52 33 5 5 4 0 0 86 9 57
2018 11 to 20 years in the federal public service 39 39 14 3 5 0 0 78 8 59
2017 Less than 3 years in the federal public service 62 34 4 0 0 0 0 96 0 24
2017 3 to 10 years in the federal public service 49 33 6 6 6 0 0 83 12 69
2017 11 to 20 years in the federal public service 54 30 6 5 5 0 0 84 9 64
2017 More than 20 years in the federal public service 61 31 0 8 0 0 0 92 8 13
2014 Less than 3 years in the federal public service 63 37 0 0 0 0 0 100 0 27
2014 3 to 10 years in the federal public service 48 41 1 5 5 0 0 89 10 80
2014 11 to 20 years in the federal public service 60 28 9 2 0 0 0 88 2 43
2014 More than 20 years in the federal public service 64 36 0 0 0 0 0 100 0 14

Question 21. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 3 to 10 years in the federal public service 53 38 4 5 0 0 0 91 5 57
2018 11 to 20 years in the federal public service 32 47 10 8 3 0 0 78 11 60

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 3 to 10 years in the federal public service 42 37 10 7 2 2 0 80 9 57
2018 11 to 20 years in the federal public service 34 47 10 7 2 0 0 81 8 60
2017 Less than 3 years in the federal public service 28 38 21 8 0 4 0 69 9 24
2017 3 to 10 years in the federal public service 32 35 17 12 4 0 0 67 16 69
2017 11 to 20 years in the federal public service 35 32 14 11 5 3 0 69 17 64
2017 More than 20 years in the federal public service 48 44 0 8 0 0 0 92 8 13
2014 Less than 3 years in the federal public service 44 19 4 11 8 15 0 74 22 27
2014 3 to 10 years in the federal public service 47 25 13 6 4 4 1 76 11 80
2014 11 to 20 years in the federal public service 44 33 14 2 0 7 0 83 3 43
2014 More than 20 years in the federal public service 50 29 7 0 7 7 0 85 8 14

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 3 to 10 years in the federal public service 46 33 12 9 0 0 0 79 9 57
2018 11 to 20 years in the federal public service 40 42 8 8 2 0 0 81 10 60
2017 Less than 3 years in the federal public service 54 37 8 0 0 0 0 92 0 24
2017 3 to 10 years in the federal public service 24 44 17 12 0 3 0 70 12 69
2017 11 to 20 years in the federal public service 30 38 20 6 2 3 0 71 8 64
2017 More than 20 years in the federal public service 69 24 8 0 0 0 0 92 0 13
2014 Less than 3 years in the federal public service 37 30 15 7 0 11 0 75 8 27
2014 3 to 10 years in the federal public service 41 38 11 3 4 3 1 82 7 80
2014 11 to 20 years in the federal public service 56 30 9 5 0 0 0 86 5 43
2014 More than 20 years in the federal public service 64 21 14 0 0 0 0 86 0 14

Question 42. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 3 to 10 years in the federal public service 59 30 3 7 0 0 0 90 7 57
2018 11 to 20 years in the federal public service 47 33 10 8 2 0 0 80 10 59
2017 Less than 3 years in the federal public service 70 30 0 0 0 0 0 100 0 24
2017 3 to 10 years in the federal public service 46 31 13 7 3 0 0 77 10 69
2017 11 to 20 years in the federal public service 42 44 5 6 3 0 0 86 9 64
2017 More than 20 years in the federal public service 76 16 0 8 0 0 0 92 8 13
2014 Less than 3 years in the federal public service 67 22 8 3 0 0 0 89 3 27
2014 3 to 10 years in the federal public service 51 35 11 1 1 0 0 86 3 80
2014 11 to 20 years in the federal public service 56 35 9 0 0 0 0 91 0 43
2014 More than 20 years in the federal public service 71 21 0 0 0 7 0 100 0 14

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 3 to 10 years in the federal public service 23 42 20 2 4 7 4 72 6 57
2018 11 to 20 years in the federal public service 20 44 16 8 12 0 0 64 20 60
2017 Less than 3 years in the federal public service 21 37 20 4 0 13 4 70 5 24
2017 3 to 10 years in the federal public service 24 38 16 7 7 3 4 67 16 69
2017 11 to 20 years in the federal public service 40 28 6 14 8 3 0 71 23 64
2017 More than 20 years in the federal public service 38 46 8 0 0 0 8 91 0 13
2014 Less than 3 years in the federal public service 22 30 19 0 4 11 15 70 5 27
2014 3 to 10 years in the federal public service 31 36 16 9 7 0 0 68 16 80
2014 11 to 20 years in the federal public service 44 26 12 14 0 0 5 73 15 43
2014 More than 20 years in the federal public service 57 14 7 0 7 14 0 83 8 14

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 3 to 10 years in the federal public service 46 30 12 4 5 4 0 79 9 57
2018 11 to 20 years in the federal public service 30 45 8 8 2 3 3 80 11 60
2017 Less than 3 years in the federal public service 24 50 4 9 0 4 9 85 10 24
2017 3 to 10 years in the federal public service 28 46 19 4 1 1 0 75 6 69
2017 11 to 20 years in the federal public service 28 39 18 8 6 0 0 68 15 64
2017 More than 20 years in the federal public service 53 39 0 0 0 8 0 100 0 13
2014 Less than 3 years in the federal public service 37 26 8 15 4 7 4 71 21 27
2014 3 to 10 years in the federal public service 40 35 10 9 4 1 1 77 13 80
2014 11 to 20 years in the federal public service 49 37 5 5 2 2 0 88 7 43
2014 More than 20 years in the federal public service 50 50 0 0 0 0 0 100 0 14

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 3 to 10 years in the federal public service 33 50 14 4 0 0 0 83 4 57
2018 11 to 20 years in the federal public service 20 51 20 5 3 0 0 71 8 60

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 3 to 10 years in the federal public service 19 28 16 20 5 12 0 54 28 57
2018 11 to 20 years in the federal public service 8 23 25 13 15 12 3 37 34 60
2017 Less than 3 years in the federal public service 25 13 17 4 0 25 16 64 7 24
2017 3 to 10 years in the federal public service 20 26 17 10 16 7 3 51 29 69
2017 11 to 20 years in the federal public service 13 28 19 14 16 8 1 45 33 64
2017 More than 20 years in the federal public service 14 16 39 0 0 8 22 43 0 13
2014 Less than 3 years in the federal public service 15 15 0 11 11 37 11 57 43 27
2014 3 to 10 years in the federal public service 11 30 16 12 22 5 3 45 38 80
2014 11 to 20 years in the federal public service 28 16 21 7 9 9 9 54 20 43
2014 More than 20 years in the federal public service 14 14 21 21 7 14 7 36 36 14

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 3 to 10 years in the federal public service 16 84 57
2018 11 to 20 years in the federal public service 22 78 60

Question 49a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2018 11 to 20 years in the federal public service 62 13

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic
(%)
Total responses
2018 11 to 20 years in the federal public service 62 13

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2018 11 to 20 years in the federal public service 0 13

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2018 11 to 20 years in the federal public service 0 13

Question 49g. From whom did you experience harassment on the job? Other

Survey year Demographic
(%)
Total responses
2018 11 to 20 years in the federal public service 0 13

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic
(%)
Total responses
2018 11 to 20 years in the federal public service 46 13

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2018 11 to 20 years in the federal public service 39 13

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic
(%)
Total responses
2018 11 to 20 years in the federal public service 47 13

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic
(%)
Total responses
2018 11 to 20 years in the federal public service 47 13

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic
(%)
Total responses
2018 11 to 20 years in the federal public service 0 13

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic
(%)
Total responses
2018 11 to 20 years in the federal public service 0 13

Question 50j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic
(%)
Total responses
2018 11 to 20 years in the federal public service 0 13

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2018 11 to 20 years in the federal public service 61 13

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2018 11 to 20 years in the federal public service 38 13

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2018 11 to 20 years in the federal public service 0 13

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2018 11 to 20 years in the federal public service 0 13

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic
(%)
Total responses
2018 11 to 20 years in the federal public service 0 13

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic
(%)
Total responses
2018 11 to 20 years in the federal public service 0 13

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic
(%)
Total responses
2018 11 to 20 years in the federal public service 0 13

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2018 11 to 20 years in the federal public service 39 13

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2018 11 to 20 years in the federal public service 54 13

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2018 11 to 20 years in the federal public service 54 13

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 3 to 10 years in the federal public service 11 24 21 7 4 30 4 53 16 57
2018 11 to 20 years in the federal public service 8 25 14 14 14 22 3 45 37 59
2017 Less than 3 years in the federal public service 12 12 17 0 4 38 17 52 10 24
2017 3 to 10 years in the federal public service 6 19 23 13 4 28 7 38 27 69
2017 11 to 20 years in the federal public service 13 23 16 11 10 24 3 50 28 64
2017 More than 20 years in the federal public service 6 6 8 8 8 48 16 36 44 13
2014 Less than 3 years in the federal public service 4 4 18 4 0 48 22 25 13 27
2014 3 to 10 years in the federal public service 14 16 15 9 11 29 6 46 31 80
2014 11 to 20 years in the federal public service 19 19 16 9 2 28 7 57 18 43
2014 More than 20 years in the federal public service 14 7 14 0 7 57 0 50 17 14

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 3 to 10 years in the federal public service 26 39 17 7 2 7 2 72 9 57
2018 11 to 20 years in the federal public service 25 37 17 14 3 3 0 64 18 59
2017 Less than 3 years in the federal public service 16 42 25 0 0 8 8 69 0 24
2017 3 to 10 years in the federal public service 25 32 19 13 3 9 0 62 18 69
2017 11 to 20 years in the federal public service 35 27 11 12 6 8 0 67 20 64
2017 More than 20 years in the federal public service 45 24 16 16 0 0 0 69 16 13
2014 Less than 3 years in the federal public service 14 15 11 7 4 41 8 57 21 27
2014 3 to 10 years in the federal public service 30 25 16 6 10 13 0 63 18 80
2014 11 to 20 years in the federal public service 44 23 16 7 0 7 2 74 8 43
2014 More than 20 years in the federal public service 36 21 7 0 7 29 0 80 10 14

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 11 to 20 years in the federal public service 10 90 59

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 3 to 10 years in the federal public service 12 21 20 7 0 34 5 55 12 57
2018 11 to 20 years in the federal public service 16 20 17 5 9 29 3 54 21 59
2017 Less than 3 years in the federal public service 12 12 17 0 4 38 17 52 10 24
2017 3 to 10 years in the federal public service 7 17 25 10 1 35 4 40 19 69
2017 11 to 20 years in the federal public service 16 22 16 3 6 29 8 60 15 64
2017 More than 20 years in the federal public service 6 14 16 0 0 48 16 57 0 13
2014 Less than 3 years in the federal public service 7 8 16 0 4 58 7 44 11 26
2014 3 to 10 years in the federal public service 18 10 21 3 6 36 6 48 15 80
2014 11 to 20 years in the federal public service 21 19 14 2 0 37 7 71 4 43
2014 More than 20 years in the federal public service 7 14 21 0 0 57 0 50 0 14

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 3 to 10 years in the federal public service 28 30 23 5 2 12 0 67 8 57
2018 11 to 20 years in the federal public service 29 37 15 7 5 7 0 71 13 60
2017 Less than 3 years in the federal public service 20 46 13 4 0 13 4 79 5 24
2017 3 to 10 years in the federal public service 19 33 22 7 1 16 1 63 11 69
2017 11 to 20 years in the federal public service 33 31 11 6 5 11 2 75 13 64
2017 More than 20 years in the federal public service 37 24 16 8 0 16 0 72 9 13
2014 Less than 3 years in the federal public service 15 19 12 4 4 46 0 64 14 26
2014 3 to 10 years in the federal public service 38 21 14 4 5 18 1 72 11 80
2014 11 to 20 years in the federal public service 44 26 9 2 0 16 2 86 3 43
2014 More than 20 years in the federal public service 36 29 14 0 0 21 0 82 0 14
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 3 to 10 years in the federal public service 59 29 5 2 2 4 0 91 4 57
2018 11 to 20 years in the federal public service 58 26 8 3 3 2 0 85 7 59
2017 Less than 3 years in the federal public service 67 29 0 0 0 0 4 100 0 24
2017 3 to 10 years in the federal public service 55 32 9 0 3 1 0 88 3 69
2017 11 to 20 years in the federal public service 56 23 8 6 6 0 0 79 13 64
2017 More than 20 years in the federal public service 62 30 8 0 0 0 0 92 0 13

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 3 to 10 years in the federal public service 46 42 12 0 0 0 0 88 0 57
2018 11 to 20 years in the federal public service 34 49 14 2 2 0 0 83 3 60
2017 Less than 3 years in the federal public service 33 43 8 0 4 13 0 86 5 24
2017 3 to 10 years in the federal public service 29 44 17 6 3 1 0 73 9 69
2017 11 to 20 years in the federal public service 33 45 14 8 0 0 0 78 8 64
2017 More than 20 years in the federal public service 61 39 0 0 0 0 0 100 0 13

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 3 to 10 years in the federal public service 39 44 10 7 0 0 0 83 7 57
2018 11 to 20 years in the federal public service 28 27 27 10 7 2 0 56 17 60
2017 Less than 3 years in the federal public service 29 67 4 0 0 0 0 96 0 24
2017 3 to 10 years in the federal public service 26 44 15 10 6 0 0 69 16 69
2017 11 to 20 years in the federal public service 20 53 16 6 5 0 0 73 11 64
2017 More than 20 years in the federal public service 38 38 8 16 0 0 0 76 16 13

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 3 to 10 years in the federal public service 44 40 12 0 3 0 0 84 3 57
2018 11 to 20 years in the federal public service 38 37 20 3 0 0 2 76 3 60
2017 Less than 3 years in the federal public service 32 47 8 4 8 0 0 79 13 24
2017 3 to 10 years in the federal public service 26 42 17 4 4 1 4 72 9 69
2017 11 to 20 years in the federal public service 34 38 19 6 2 0 2 73 8 64
2017 More than 20 years in the federal public service 61 16 16 8 0 0 0 76 8 13

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 3 to 10 years in the federal public service 9 34 28 20 9 0 0 42 29 57
2018 11 to 20 years in the federal public service 8 22 40 18 12 0 0 30 30 60
2017 Less than 3 years in the federal public service 17 30 33 16 4 0 0 47 20 24
2017 3 to 10 years in the federal public service 7 28 28 26 12 0 0 35 38 69
2017 11 to 20 years in the federal public service 11 23 28 30 8 0 0 34 37 64
2017 More than 20 years in the federal public service 30 40 14 16 0 0 0 70 16 13

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 3 to 10 years in the federal public service 21 31 23 19 5 0 0 52 25 56
2018 11 to 20 years in the federal public service 9 32 29 22 9 0 0 41 31 59
2017 Less than 3 years in the federal public service 42 47 11 0 0 0 0 89 0 24
2017 3 to 10 years in the federal public service 17 38 22 16 7 0 0 55 23 69
2017 11 to 20 years in the federal public service 11 32 28 21 6 0 2 44 27 64
2017 More than 20 years in the federal public service 24 45 16 8 0 0 8 74 8 13

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 3 to 10 years in the federal public service 17 21 26 22 12 0 0 39 35 57
2018 11 to 20 years in the federal public service 9 31 22 21 18 0 0 39 38 58
2017 Less than 3 years in the federal public service 29 38 17 11 4 0 0 68 15 24
2017 3 to 10 years in the federal public service 12 26 29 14 19 0 0 38 33 69
2017 11 to 20 years in the federal public service 14 17 34 19 14 2 0 32 33 64
2017 More than 20 years in the federal public service 24 38 14 24 0 0 0 62 24 13

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 3 to 10 years in the federal public service 50 25 12 10 0 2 0 77 11 56
2018 11 to 20 years in the federal public service 36 24 23 7 5 0 5 63 13 60
2017 Less than 3 years in the federal public service 55 29 8 0 0 0 8 92 0 24
2017 3 to 10 years in the federal public service 49 23 17 3 3 0 4 76 6 69
2017 11 to 20 years in the federal public service 30 30 20 8 3 3 6 66 12 64
2017 More than 20 years in the federal public service 54 14 0 8 0 0 24 90 10 13

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 3 to 10 years in the federal public service 35 34 19 12 0 0 0 69 12 57
2018 11 to 20 years in the federal public service 25 38 18 10 8 0 0 63 18 60
2017 Less than 3 years in the federal public service 21 46 29 0 4 0 0 67 4 24
2017 3 to 10 years in the federal public service 26 30 20 15 9 0 0 56 23 69
2017 11 to 20 years in the federal public service 23 33 22 14 6 0 2 57 21 64
2017 More than 20 years in the federal public service 40 37 8 16 0 0 0 76 16 13

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 3 to 10 years in the federal public service 30 35 28 4 2 2 0 66 5 57
2018 11 to 20 years in the federal public service 22 32 33 9 4 0 0 55 12 58
2017 Less than 3 years in the federal public service 37 46 17 0 0 0 0 83 0 24
2017 3 to 10 years in the federal public service 22 33 29 12 4 0 0 55 16 69
2017 11 to 20 years in the federal public service 30 36 24 8 2 0 2 66 10 64
2017 More than 20 years in the federal public service 54 22 8 8 0 8 0 83 9 13

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 3 to 10 years in the federal public service 16 42 29 7 5 0 0 59 12 57
2018 11 to 20 years in the federal public service 14 36 27 16 7 0 0 50 23 58
2017 Less than 3 years in the federal public service 38 37 16 4 0 0 4 79 4 24
2017 3 to 10 years in the federal public service 22 29 33 10 6 0 0 51 16 69
2017 11 to 20 years in the federal public service 18 36 30 13 2 0 2 55 14 64
2017 More than 20 years in the federal public service 32 53 16 0 0 0 0 84 0 13

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 3 to 10 years in the federal public service 34 35 19 11 2 0 0 69 12 57
2018 11 to 20 years in the federal public service 21 27 29 12 9 0 2 49 21 58
2017 Less than 3 years in the federal public service 46 37 8 9 0 0 0 83 9 24
2017 3 to 10 years in the federal public service 27 36 20 15 1 0 0 64 16 69
2017 11 to 20 years in the federal public service 31 36 21 6 5 0 2 68 11 64
2017 More than 20 years in the federal public service 61 24 16 0 0 0 0 84 0 13

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 3 to 10 years in the federal public service 26 48 21 5 0 0 0 74 5 57
2018 11 to 20 years in the federal public service 20 42 24 7 7 0 0 62 13 58
2017 Less than 3 years in the federal public service 21 42 25 12 0 0 0 63 12 24
2017 3 to 10 years in the federal public service 27 41 15 18 0 0 0 68 18 68
2017 11 to 20 years in the federal public service 22 42 19 12 3 0 2 65 16 64
2017 More than 20 years in the federal public service 62 22 8 8 0 0 0 84 8 13

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 3 to 10 years in the federal public service 63 25 9 0 0 2 2 91 0 57
2018 11 to 20 years in the federal public service 64 21 10 4 2 0 0 84 5 58
2017 Less than 3 years in the federal public service 62 38 0 0 0 0 0 100 0 24
2017 3 to 10 years in the federal public service 61 28 9 0 1 0 1 90 1 69
2017 11 to 20 years in the federal public service 65 22 6 5 0 0 2 89 5 64
2017 More than 20 years in the federal public service 76 16 8 0 0 0 0 92 0 13

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 3 to 10 years in the federal public service 84 12 1 0 0 2 0 99 0 57
2018 11 to 20 years in the federal public service 75 13 4 2 0 2 5 94 2 57

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 3 to 10 years in the federal public service 70 18 9 0 4 0 0 88 4 57
2018 11 to 20 years in the federal public service 52 19 10 7 4 2 5 77 12 57
2017 Less than 3 years in the federal public service 83 13 0 4 0 0 0 96 4 24
2017 3 to 10 years in the federal public service 67 17 12 4 0 0 0 84 4 69
2017 11 to 20 years in the federal public service 64 11 12 2 5 2 5 80 7 62
2017 More than 20 years in the federal public service 76 8 16 0 0 0 0 84 0 13

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 3 to 10 years in the federal public service 41 29 17 5 4 0 4 73 9 57
2018 11 to 20 years in the federal public service 43 35 14 7 2 0 0 78 8 60
2017 Less than 3 years in the federal public service 46 42 8 4 0 0 0 88 4 24
2017 3 to 10 years in the federal public service 52 35 9 3 1 0 0 87 4 69
2017 11 to 20 years in the federal public service 43 30 17 2 3 0 5 77 5 63
2017 More than 20 years in the federal public service 70 14 16 0 0 0 0 84 0 13

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 3 to 10 years in the federal public service 55 31 7 4 2 0 2 88 6 56
2018 11 to 20 years in the federal public service 52 18 24 3 3 0 0 70 7 60
2017 Less than 3 years in the federal public service 75 13 8 0 4 0 0 88 4 24
2017 3 to 10 years in the federal public service 59 23 12 3 3 0 0 83 6 69
2017 11 to 20 years in the federal public service 62 23 6 3 3 0 2 87 7 64
2017 More than 20 years in the federal public service 92 8 0 0 0 0 0 100 0 13

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 3 to 10 years in the federal public service 51 7 8 0 0 0 34 87 0 57
2018 11 to 20 years in the federal public service 48 18 3 1 0 2 27 93 2 60
2017 Less than 3 years in the federal public service 59 11 4 4 0 0 21 89 5 24
2017 3 to 10 years in the federal public service 60 13 6 0 1 0 20 91 2 69
2017 11 to 20 years in the federal public service 41 26 10 5 0 0 19 82 6 64
2017 More than 20 years in the federal public service 38 8 14 8 0 0 32 67 12 13

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 3 to 10 years in the federal public service 51 32 12 2 2 0 2 84 4 57
2018 11 to 20 years in the federal public service 60 28 5 3 0 0 3 91 4 60
2017 Less than 3 years in the federal public service 58 21 16 4 0 0 0 80 4 24
2017 3 to 10 years in the federal public service 55 28 10 3 0 0 4 87 3 69
2017 11 to 20 years in the federal public service 50 27 8 2 2 2 10 87 4 63
2017 More than 20 years in the federal public service 84 0 8 0 0 0 8 92 0 13

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 3 to 10 years in the federal public service 58 18 9 5 5 0 5 80 11 57
2018 11 to 20 years in the federal public service 73 19 3 0 0 0 5 96 0 60
2017 Less than 3 years in the federal public service 45 13 25 13 4 0 0 58 17 24
2017 3 to 10 years in the federal public service 56 20 7 4 10 0 1 78 15 69
2017 11 to 20 years in the federal public service 62 21 5 5 2 1 5 88 7 64
2017 More than 20 years in the federal public service 84 0 8 0 8 0 0 84 8 13

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 3 to 10 years in the federal public service 45 36 16 4 0 0 0 81 4 57
2018 11 to 20 years in the federal public service 53 27 10 8 0 0 2 81 9 60
2017 Less than 3 years in the federal public service 45 25 25 4 0 0 0 70 4 24
2017 3 to 10 years in the federal public service 46 33 17 3 0 0 0 80 3 69
2017 11 to 20 years in the federal public service 50 31 8 5 3 0 3 84 8 64
2017 More than 20 years in the federal public service 84 8 8 0 0 0 0 92 0 13

Question 63. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 3 to 10 years in the federal public service 12 46 33 9 0 0 0 58 9 57
2018 11 to 20 years in the federal public service 8 28 50 7 7 0 0 37 14 60
2017 Less than 3 years in the federal public service 4 55 34 7 0 0 0 59 7 24
2017 3 to 10 years in the federal public service 16 22 41 17 4 0 0 38 22 69
2017 11 to 20 years in the federal public service 8 29 49 11 3 0 0 37 14 64
2017 More than 20 years in the federal public service 24 29 24 16 8 0 0 53 24 13

Question 64. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 3 to 10 years in the federal public service 4 7 44 31 14 0 0 46 11 57
2018 11 to 20 years in the federal public service 3 26 43 23 3 0 0 27 30 60
2017 Less than 3 years in the federal public service 0 25 38 29 8 0 0 37 25 24
2017 3 to 10 years in the federal public service 3 19 45 19 15 0 0 33 22 69
2017 11 to 20 years in the federal public service 6 15 44 31 3 0 0 35 22 64
2017 More than 20 years in the federal public service 0 16 32 24 29 0 0 53 16 13
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 3 to 10 years in the federal public service 48 42 7 0 3 0 0 48 52 57
2018 11 to 20 years in the federal public service 50 35 8 3 2 2 0 50 50 60
2017 Less than 3 years in the federal public service 62 17 17 0 0 4 0 64 36 24
2017 3 to 10 years in the federal public service 48 31 14 4 1 1 0 49 51 69
2017 11 to 20 years in the federal public service 50 30 9 3 5 3 0 51 49 64
2017 More than 20 years in the federal public service 76 24 0 0 0 0 0 76 24 13

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 33 30
2018 11 to 20 years in the federal public service 13 29
2017 3 to 10 years in the federal public service 29 34
2017 11 to 20 years in the federal public service 23 29

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 19 30
2018 11 to 20 years in the federal public service 17 29
2017 3 to 10 years in the federal public service 8 34
2017 11 to 20 years in the federal public service 20 29

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 19 30
2018 11 to 20 years in the federal public service 28 29
2017 3 to 10 years in the federal public service 35 34
2017 11 to 20 years in the federal public service 28 29

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 20 30
2018 11 to 20 years in the federal public service 17 29
2017 3 to 10 years in the federal public service 26 34
2017 11 to 20 years in the federal public service 28 29

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 10 30
2018 11 to 20 years in the federal public service 10 29
2017 3 to 10 years in the federal public service 9 34
2017 11 to 20 years in the federal public service 11 29

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 23 30
2018 11 to 20 years in the federal public service 21 29

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 27 30
2018 11 to 20 years in the federal public service 34 29
2017 3 to 10 years in the federal public service 44 34
2017 11 to 20 years in the federal public service 35 29

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2018 3 to 10 years in the federal public service 4 82 10 0 4 0 28
2018 11 to 20 years in the federal public service 4 74 11 7 0 4 27
2017 3 to 10 years in the federal public service 3 78 17 0 0 3 35
2017 11 to 20 years in the federal public service 10 73 7 3 3 3 30

Question 70. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 3 to 10 years in the federal public service 77 23 30
2018 11 to 20 years in the federal public service 72 28 29

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 3 to 10 years in the federal public service 58 19 14 4 2 0 4 80 6 57
2018 11 to 20 years in the federal public service 36 18 20 8 8 2 7 60 19 60

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 3 to 10 years in the federal public service 38 36 9 10 0 0 6 79 11 30
2018 11 to 20 years in the federal public service 37 31 10 7 7 0 7 74 15 29
2017 3 to 10 years in the federal public service 20 34 20 9 11 3 3 57 21 35
2017 11 to 20 years in the federal public service 42 24 7 20 3 0 4 68 25 30

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 3 to 10 years in the federal public service 10 20 16 3 3 7 41 57 13 30
2018 11 to 20 years in the federal public service 17 17 10 0 10 0 44 63 19 29
2017 3 to 10 years in the federal public service 6 11 17 6 6 3 51 38 25 35
2017 11 to 20 years in the federal public service 14 14 17 7 10 3 36 45 27 30
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