2018 Public Service Employee Survey Results by Theme for Canadian Transportation Agency by Question 80. In total, how many years have you been working in the federal public service?

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 41 26 19 13 0 0 0 67 13 38
2018 3 to 10 years in the federal public service 32 42 10 11 5 0 0 74 16 38
2018 11 to 20 years in the federal public service 31 49 8 7 4 0 0 81 11 48
2018 More than 20 years in the federal public service 30 40 4 10 16 0 0 70 26 21
2017 Less than 3 years in the federal public service 38 39 10 13 0 0 0 77 13 30
2017 3 to 10 years in the federal public service 25 42 11 13 9 0 0 67 22 43
2017 11 to 20 years in the federal public service 27 52 16 5 0 0 0 79 5 38
2017 More than 20 years in the federal public service 43 30 15 12 0 0 0 73 12 27
2014 3 to 10 years in the federal public service 36 34 15 11 4 0 0 70 14 73
2014 11 to 20 years in the federal public service 31 50 4 11 4 0 0 81 15 48
2014 More than 20 years in the federal public service 39 36 14 9 2 0 0 75 11 55
2011 Less than 3 years in the federal public service 25 53 13 5 5 0 0 78 9 41
2011 3 to 10 years in the federal public service 32 42 12 9 6 0 0 74 15 66
2011 11 to 20 years in the federal public service 37 44 14 5 0 0 0 81 5 37
2011 More than 20 years in the federal public service 51 32 6 5 7 0 0 83 12 54
2008 Less than 3 years in the federal public service 45 39 13 3 0 0 0 84 3 31
2008 3 to 10 years in the federal public service 31 33 25 8 3 0 0 64 11 36
2008 11 to 20 years in the federal public service 48 32 10 6 3 0 0 81 10 31
2008 More than 20 years in the federal public service 48 34 6 3 8 0 0 83 11 64

Question 9. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 38 54 6 0 2 0 0 92 2 39
2018 3 to 10 years in the federal public service 41 22 22 5 10 0 0 63 15 39
2018 11 to 20 years in the federal public service 17 40 14 22 8 0 0 56 30 48
2018 More than 20 years in the federal public service 23 32 9 16 20 0 0 55 37 22
2017 Less than 3 years in the federal public service 66 22 9 0 3 0 0 88 3 30
2017 3 to 10 years in the federal public service 22 55 0 10 14 0 0 76 24 43
2017 11 to 20 years in the federal public service 26 36 17 19 3 0 0 61 22 38
2017 More than 20 years in the federal public service 34 32 7 16 11 0 0 66 26 27

Question 10. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 44 37 15 5 0 0 0 81 5 39
2018 3 to 10 years in the federal public service 49 37 12 3 0 0 0 86 3 37
2018 11 to 20 years in the federal public service 52 39 9 0 0 0 0 91 0 47
2018 More than 20 years in the federal public service 55 40 0 0 5 0 0 95 5 22
2017 Less than 3 years in the federal public service 50 40 7 3 0 0 0 90 3 31
2017 3 to 10 years in the federal public service 37 49 5 7 2 0 0 86 9 43
2017 11 to 20 years in the federal public service 58 34 3 3 3 0 0 92 5 38
2017 More than 20 years in the federal public service 45 52 0 0 3 0 0 97 3 27
2014 3 to 10 years in the federal public service 60 30 5 4 1 0 0 89 5 74
2014 11 to 20 years in the federal public service 63 33 2 0 2 0 0 96 2 48
2014 More than 20 years in the federal public service 62 27 9 0 2 0 0 89 2 55
2011 Less than 3 years in the federal public service 59 28 8 0 5 0 0 87 5 41
2011 3 to 10 years in the federal public service 51 36 9 3 1 0 0 87 4 66
2011 11 to 20 years in the federal public service 60 35 5 0 0 0 0 95 0 37
2011 More than 20 years in the federal public service 68 27 2 3 0 0 0 95 3 54

Question 14. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 46 36 7 11 0 0 0 82 11 39
2018 3 to 10 years in the federal public service 41 25 21 8 5 0 0 66 13 39
2018 11 to 20 years in the federal public service 29 51 10 6 4 0 0 80 10 48
2018 More than 20 years in the federal public service 37 39 10 4 11 0 0 76 15 22
2017 Less than 3 years in the federal public service 55 39 0 6 0 0 0 94 6 31
2017 3 to 10 years in the federal public service 32 36 10 18 4 0 0 68 22 43
2017 11 to 20 years in the federal public service 38 36 21 5 0 0 0 74 5 38
2017 More than 20 years in the federal public service 46 33 16 3 3 0 0 78 6 27
2014 3 to 10 years in the federal public service 43 28 15 6 7 0 0 72 13 74
2014 11 to 20 years in the federal public service 31 50 7 9 4 0 0 81 13 48
2014 More than 20 years in the federal public service 39 36 13 11 2 0 0 75 12 55
2011 Less than 3 years in the federal public service 42 42 9 4 2 0 0 84 7 41
2011 3 to 10 years in the federal public service 40 43 7 3 7 0 0 83 10 66
2011 11 to 20 years in the federal public service 48 44 3 5 0 0 0 92 5 37
2011 More than 20 years in the federal public service 50 38 4 7 2 0 0 88 8 54
2008 Less than 3 years in the federal public service 58 23 16 3 0 0 0 81 3 31
2008 3 to 10 years in the federal public service 39 33 22 6 0 0 0 72 6 36
2008 11 to 20 years in the federal public service 45 35 13 6 0 0 0 81 6 31
2008 More than 20 years in the federal public service 55 28 6 6 5 0 0 83 11 64

Question 43. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 60 29 11 0 0 0 0 89 0 39
2018 3 to 10 years in the federal public service 34 30 13 10 13 0 0 64 23 39
2018 11 to 20 years in the federal public service 23 32 21 11 13 0 0 54 24 46
2018 More than 20 years in the federal public service 19 30 22 4 25 0 0 49 29 22
2017 Less than 3 years in the federal public service 66 24 3 7 0 0 0 90 7 31
2017 3 to 10 years in the federal public service 33 38 11 11 7 0 0 71 18 43
2017 11 to 20 years in the federal public service 24 29 30 12 6 0 0 53 18 38
2017 More than 20 years in the federal public service 30 36 11 3 15 5 0 70 19 27
2014 3 to 10 years in the federal public service 40 30 15 11 5 0 0 69 16 74
2014 11 to 20 years in the federal public service 32 35 12 2 13 7 0 71 16 48
2014 More than 20 years in the federal public service 31 37 15 7 10 0 0 68 18 55
2011 Less than 3 years in the federal public service 53 17 20 5 5 0 0 70 9 40
2011 3 to 10 years in the federal public service 24 46 9 9 10 2 0 71 20 66
2011 11 to 20 years in the federal public service 43 24 19 11 3 0 0 67 14 37
2011 More than 20 years in the federal public service 40 29 21 4 7 0 0 68 11 54

Question 44. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 55 32 10 2 0 0 0 87 2 39
2018 3 to 10 years in the federal public service 36 23 20 5 16 0 0 59 21 39
2018 11 to 20 years in the federal public service 23 31 18 17 11 0 0 54 28 46
2018 More than 20 years in the federal public service 19 22 26 4 29 0 0 41 33 22
2017 Less than 3 years in the federal public service 72 19 6 3 0 0 0 91 3 31
2017 3 to 10 years in the federal public service 36 33 5 18 8 0 0 68 26 43
2017 11 to 20 years in the federal public service 27 30 28 8 8 0 0 56 16 38
2017 More than 20 years in the federal public service 22 36 23 7 11 0 0 59 18 27
2014 3 to 10 years in the federal public service 36 39 9 12 3 0 0 76 15 73
2014 11 to 20 years in the federal public service 34 37 11 9 11 0 0 70 19 48
2014 More than 20 years in the federal public service 32 37 11 13 7 0 0 69 19 55
2011 Less than 3 years in the federal public service 54 20 16 7 2 0 0 74 10 39
2011 3 to 10 years in the federal public service 27 41 9 10 12 2 0 68 22 65
2011 11 to 20 years in the federal public service 43 30 19 6 3 0 0 73 8 37
2011 More than 20 years in the federal public service 42 32 10 9 7 0 0 74 16 54
2008 Less than 3 years in the federal public service 48 29 23 0 0 0 0 77 0 31
2008 3 to 10 years in the federal public service 19 39 17 19 6 0 0 58 25 36
2008 11 to 20 years in the federal public service 26 32 6 26 10 0 0 58 35 31
2008 More than 20 years in the federal public service 31 30 17 16 6 0 0 61 22 64

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 43 31 13 10 2 0 0 74 13 39
2018 3 to 10 years in the federal public service 31 20 16 16 15 3 0 52 32 39
2018 11 to 20 years in the federal public service 25 17 22 11 22 2 0 44 34 47
2018 More than 20 years in the federal public service 28 14 17 17 24 0 0 43 41 22
2017 Less than 3 years in the federal public service 41 26 16 3 3 6 6 75 7 31
2017 3 to 10 years in the federal public service 30 16 20 16 19 0 0 46 35 43
2017 11 to 20 years in the federal public service 31 32 10 13 12 2 0 64 25 38
2017 More than 20 years in the federal public service 32 18 19 4 16 5 6 57 22 27
2014 3 to 10 years in the federal public service 24 35 7 19 11 3 2 62 31 74
2014 11 to 20 years in the federal public service 27 33 14 10 15 0 0 60 25 48
2014 More than 20 years in the federal public service 44 22 9 9 11 2 4 69 21 55
2011 Less than 3 years in the federal public service 25 28 14 11 12 6 4 59 26 40
2011 3 to 10 years in the federal public service 25 29 12 15 16 3 1 56 32 66
2011 11 to 20 years in the federal public service 32 22 17 16 8 5 0 57 25 37
2011 More than 20 years in the federal public service 38 23 18 5 14 2 0 63 19 54
2008 Less than 3 years in the federal public service 35 23 13 19 3 3 3 62 24 31
2008 3 to 10 years in the federal public service 17 31 14 17 17 3 3 50 35 36
2008 11 to 20 years in the federal public service 29 26 13 13 19 0 0 55 32 31
2008 More than 20 years in the federal public service 35 17 16 24 5 2 2 54 30 63
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 59 29 6 3 0 0 3 91 3 38
2018 3 to 10 years in the federal public service 47 35 0 10 6 3 0 84 16 39
2018 11 to 20 years in the federal public service 47 29 6 11 4 2 0 78 16 47
2018 More than 20 years in the federal public service 33 13 21 15 9 4 5 50 27 22
2017 Less than 3 years in the federal public service 85 9 6 0 0 0 0 94 0 31
2017 3 to 10 years in the federal public service 58 27 9 4 2 0 0 85 6 43
2017 11 to 20 years in the federal public service 57 28 9 3 3 0 0 86 6 38
2017 More than 20 years in the federal public service 57 25 12 0 3 0 3 84 3 27
2014 3 to 10 years in the federal public service 57 26 8 4 3 1 2 85 7 74
2014 11 to 20 years in the federal public service 40 26 12 6 8 7 0 71 16 48
2014 More than 20 years in the federal public service 49 33 9 3 5 0 0 82 9 55
2011 Less than 3 years in the federal public service 48 28 7 8 7 2 0 78 15 41
2011 3 to 10 years in the federal public service 35 34 12 6 6 5 3 75 13 66
2011 11 to 20 years in the federal public service 40 32 16 8 3 0 0 73 11 37
2011 More than 20 years in the federal public service 48 28 11 7 3 3 0 78 10 54
2008 Less than 3 years in the federal public service 45 26 10 10 3 0 6 76 14 31
2008 3 to 10 years in the federal public service 51 17 17 9 6 0 0 69 14 35
2008 11 to 20 years in the federal public service 45 19 6 10 16 3 0 67 27 31
2008 More than 20 years in the federal public service 41 33 11 5 8 3 0 76 13 64

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 55 37 0 3 3 0 3 94 6 38
2018 3 to 10 years in the federal public service 43 33 4 7 10 3 0 77 18 39
2018 11 to 20 years in the federal public service 33 39 7 13 6 0 2 74 19 48
2018 More than 20 years in the federal public service 41 16 9 19 9 0 5 60 30 22
2017 Less than 3 years in the federal public service 70 15 9 3 0 3 0 87 3 31
2017 3 to 10 years in the federal public service 53 25 12 4 4 2 0 80 8 43
2017 11 to 20 years in the federal public service 53 23 13 7 3 0 0 76 10 38
2017 More than 20 years in the federal public service 61 22 9 4 3 0 0 83 7 27
2014 3 to 10 years in the federal public service 46 31 8 10 3 0 2 79 13 74
2014 11 to 20 years in the federal public service 42 23 12 15 6 3 0 66 21 48
2014 More than 20 years in the federal public service 44 31 13 8 4 2 0 76 11 55
2011 Less than 3 years in the federal public service 39 39 7 9 4 2 0 79 14 41
2011 3 to 10 years in the federal public service 33 40 7 16 2 0 3 75 18 65
2011 11 to 20 years in the federal public service 49 19 18 8 6 0 0 68 14 37
2011 More than 20 years in the federal public service 44 26 5 17 7 0 0 70 24 54
2008 Less than 3 years in the federal public service 39 16 13 19 3 0 10 61 25 31
2008 3 to 10 years in the federal public service 36 31 14 11 8 0 0 67 19 36
2008 11 to 20 years in the federal public service 42 19 10 16 13 0 0 61 29 31
2008 More than 20 years in the federal public service 42 28 9 8 13 0 0 70 20 64

Question 26. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 57 23 11 6 3 0 0 81 8 38
2018 3 to 10 years in the federal public service 59 15 10 5 8 3 0 76 14 38
2018 11 to 20 years in the federal public service 42 29 13 9 6 0 1 72 15 48
2018 More than 20 years in the federal public service 45 16 22 5 5 0 5 65 11 22
2017 Less than 3 years in the federal public service 88 3 9 0 0 0 0 91 0 31
2017 3 to 10 years in the federal public service 62 23 5 6 2 2 0 87 8 43
2017 11 to 20 years in the federal public service 62 18 15 3 3 0 0 79 6 38
2017 More than 20 years in the federal public service 62 21 10 3 3 0 0 83 7 27
2014 3 to 10 years in the federal public service 51 31 6 8 3 0 2 83 11 74
2014 11 to 20 years in the federal public service 46 21 19 8 7 0 0 66 15 48
2014 More than 20 years in the federal public service 58 29 5 0 7 0 0 88 7 55

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 46 46 7 0 0 0 0 93 0 39
2018 3 to 10 years in the federal public service 24 33 15 15 13 0 0 57 28 39
2018 11 to 20 years in the federal public service 24 20 22 19 11 4 0 46 31 47
2018 More than 20 years in the federal public service 13 31 27 4 24 0 0 45 29 22
2017 Less than 3 years in the federal public service 58 25 10 0 3 3 0 86 3 30
2017 3 to 10 years in the federal public service 21 42 24 6 5 2 0 64 11 43
2017 11 to 20 years in the federal public service 17 38 23 8 10 5 0 58 18 38
2017 More than 20 years in the federal public service 19 39 27 5 10 0 0 58 15 27
2014 3 to 10 years in the federal public service 30 27 16 15 6 6 0 61 22 72
2014 11 to 20 years in the federal public service 21 30 23 11 12 2 0 53 24 48
2014 More than 20 years in the federal public service 21 32 20 12 11 4 0 55 24 55
2011 Less than 3 years in the federal public service 31 29 13 2 9 15 0 71 14 41
2011 3 to 10 years in the federal public service 20 33 12 13 12 9 0 59 28 66
2011 11 to 20 years in the federal public service 31 41 16 8 3 0 0 73 11 37
2011 More than 20 years in the federal public service 26 20 21 20 7 6 0 49 28 54

Question 30. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 48 38 14 0 0 0 0 86 0 39
2018 3 to 10 years in the federal public service 22 30 11 21 16 0 0 52 37 39
2018 11 to 20 years in the federal public service 18 27 17 27 10 2 0 46 37 47
2018 More than 20 years in the federal public service 19 12 36 4 29 0 0 31 33 22
2017 Less than 3 years in the federal public service 59 25 9 7 0 0 0 84 7 31
2017 3 to 10 years in the federal public service 22 36 18 15 8 0 0 58 24 43
2017 11 to 20 years in the federal public service 19 39 28 10 3 0 0 59 13 38
2017 More than 20 years in the federal public service 13 35 24 19 10 0 0 48 29 27
2014 3 to 10 years in the federal public service 28 36 13 15 8 0 0 64 23 74
2014 11 to 20 years in the federal public service 25 24 27 10 12 0 0 50 23 48
2014 More than 20 years in the federal public service 19 31 25 13 12 0 0 50 25 55
2011 Less than 3 years in the federal public service 44 21 18 15 2 0 0 65 18 41
2011 3 to 10 years in the federal public service 26 29 21 4 15 3 1 57 21 66
2011 11 to 20 years in the federal public service 29 33 19 8 11 0 0 62 19 37
2011 More than 20 years in the federal public service 28 20 24 16 12 0 0 48 28 54
2008 Less than 3 years in the federal public service 43 30 13 0 7 3 3 79 7 30
2008 3 to 10 years in the federal public service 22 25 28 17 8 0 0 47 25 36
2008 11 to 20 years in the federal public service 19 23 19 19 19 0 0 42 39 31
2008 More than 20 years in the federal public service 25 30 13 13 20 0 0 55 33 64

Question 31. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 31 58 9 0 2 0 0 89 2 39
2018 3 to 10 years in the federal public service 16 30 20 21 13 0 0 46 34 39
2018 11 to 20 years in the federal public service 14 29 14 27 11 4 0 45 40 46
2018 More than 20 years in the federal public service 19 4 44 14 19 0 0 23 33 22
2017 Less than 3 years in the federal public service 55 20 15 7 0 3 0 78 7 31
2017 3 to 10 years in the federal public service 24 28 11 27 8 2 0 53 36 43
2017 11 to 20 years in the federal public service 12 35 34 16 3 0 0 47 19 38
2017 More than 20 years in the federal public service 13 35 24 12 15 0 0 49 27 27
2014 3 to 10 years in the federal public service 23 33 16 19 4 6 0 59 24 74
2014 11 to 20 years in the federal public service 21 33 23 8 10 5 0 57 19 48
2014 More than 20 years in the federal public service 23 37 17 9 14 0 0 60 23 55
2011 Less than 3 years in the federal public service 24 33 19 15 2 7 0 61 19 41
2011 3 to 10 years in the federal public service 21 30 16 19 4 9 0 57 26 66
2011 11 to 20 years in the federal public service 29 36 18 14 3 0 0 65 17 37
2011 More than 20 years in the federal public service 24 36 20 12 5 3 0 61 18 54
2008 Less than 3 years in the federal public service 26 42 23 0 6 3 0 70 7 31
2008 3 to 10 years in the federal public service 22 19 31 17 8 3 0 43 26 36
2008 11 to 20 years in the federal public service 19 19 19 29 13 0 0 39 42 31
2008 More than 20 years in the federal public service 13 34 17 20 13 3 0 48 34 64

Question 32. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 28 47 12 10 0 3 0 77 10 39
2018 3 to 10 years in the federal public service 13 36 20 12 18 0 0 49 31 39
2018 11 to 20 years in the federal public service 12 30 19 22 17 0 0 42 39 47
2018 More than 20 years in the federal public service 14 18 16 28 24 0 0 31 52 22
2017 Less than 3 years in the federal public service 52 32 3 13 0 0 0 84 13 31
2017 3 to 10 years in the federal public service 30 34 9 15 13 0 0 64 28 43
2017 11 to 20 years in the federal public service 15 43 16 13 14 0 0 58 26 38
2017 More than 20 years in the federal public service 7 55 30 5 3 0 0 62 8 27
2014 3 to 10 years in the federal public service 19 36 18 16 8 3 0 57 25 74
2014 11 to 20 years in the federal public service 21 21 24 14 17 3 0 43 32 48
2014 More than 20 years in the federal public service 14 35 22 14 14 0 0 49 29 55
2011 Less than 3 years in the federal public service 22 46 9 16 4 2 0 70 21 41
2011 3 to 10 years in the federal public service 14 39 11 25 7 5 0 55 33 66
2011 11 to 20 years in the federal public service 24 44 14 13 6 0 0 67 19 37
2011 More than 20 years in the federal public service 21 29 15 23 13 0 0 50 35 54
2008 Less than 3 years in the federal public service 29 26 19 16 6 0 3 57 23 31
2008 3 to 10 years in the federal public service 17 28 17 22 14 3 0 46 37 36
2008 11 to 20 years in the federal public service 10 39 3 26 23 0 0 48 48 31
2008 More than 20 years in the federal public service 16 30 14 22 19 0 0 45 41 64
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 49 32 11 6 3 0 0 81 8 38
2018 3 to 10 years in the federal public service 35 25 14 16 10 0 0 60 26 39
2018 11 to 20 years in the federal public service 20 35 19 16 10 0 0 55 26 48
2018 More than 20 years in the federal public service 15 45 4 12 23 0 0 60 35 22
2017 Less than 3 years in the federal public service 63 28 6 3 0 0 0 90 3 30
2017 3 to 10 years in the federal public service 31 38 11 14 5 0 0 69 19 43
2017 11 to 20 years in the federal public service 26 43 17 9 6 0 0 69 15 38
2017 More than 20 years in the federal public service 37 28 23 4 9 0 0 65 12 27
2014 3 to 10 years in the federal public service 36 25 18 14 8 0 0 61 22 73
2014 11 to 20 years in the federal public service 24 33 21 16 6 0 0 57 23 48
2014 More than 20 years in the federal public service 27 35 17 9 13 0 0 62 22 55
2011 Less than 3 years in the federal public service 30 32 13 8 14 0 2 64 23 41
2011 3 to 10 years in the federal public service 21 42 14 12 9 3 0 65 21 66
2011 11 to 20 years in the federal public service 27 36 21 8 6 0 2 64 14 37
2011 More than 20 years in the federal public service 39 30 7 14 10 0 0 68 24 54

Question 7. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 44 40 5 8 3 0 0 83 12 38
2018 3 to 10 years in the federal public service 27 36 19 10 8 0 0 63 18 38
2018 11 to 20 years in the federal public service 22 44 15 10 6 0 2 68 17 48
2018 More than 20 years in the federal public service 21 38 4 18 19 0 0 58 37 22
2017 Less than 3 years in the federal public service 40 54 0 3 3 0 0 94 6 30
2017 3 to 10 years in the federal public service 21 43 14 16 6 0 0 64 22 43
2017 11 to 20 years in the federal public service 27 33 21 16 3 0 0 60 19 38
2017 More than 20 years in the federal public service 35 43 5 9 8 0 0 79 17 27

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 26 21 23 14 5 10 0 53 21 39
2018 3 to 10 years in the federal public service 11 14 26 13 15 15 6 31 36 39
2018 11 to 20 years in the federal public service 12 14 21 18 11 19 4 34 38 48
2018 More than 20 years in the federal public service 15 28 14 19 19 0 4 46 40 22
2017 Less than 3 years in the federal public service 27 12 6 15 0 31 10 65 25 31
2017 3 to 10 years in the federal public service 9 27 20 20 2 19 3 46 29 43
2017 11 to 20 years in the federal public service 9 22 27 0 8 24 12 47 12 38
2017 More than 20 years in the federal public service 15 30 26 5 0 14 10 59 6 27
2014 3 to 10 years in the federal public service 15 20 22 12 9 15 6 44 27 74
2014 11 to 20 years in the federal public service 21 20 17 14 8 12 6 51 28 48
2014 More than 20 years in the federal public service 23 16 20 19 7 10 5 46 31 55

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 52 31 3 6 6 0 3 85 12 38
2018 3 to 10 years in the federal public service 47 19 18 8 6 3 0 68 14 39
2018 11 to 20 years in the federal public service 34 36 20 6 4 0 0 70 10 48
2018 More than 20 years in the federal public service 33 21 31 5 5 0 5 56 11 22
2017 Less than 3 years in the federal public service 57 27 6 9 0 0 0 84 9 30
2017 3 to 10 years in the federal public service 51 31 6 10 2 0 0 82 12 43
2017 11 to 20 years in the federal public service 40 45 8 4 3 0 0 85 7 38
2017 More than 20 years in the federal public service 50 34 3 9 0 0 4 87 10 27
2014 3 to 10 years in the federal public service 47 31 12 8 1 0 2 79 9 74
2014 11 to 20 years in the federal public service 42 29 12 8 6 3 0 73 15 48
2014 More than 20 years in the federal public service 42 39 11 2 7 0 0 80 9 55
2011 Less than 3 years in the federal public service 35 33 13 12 5 2 0 69 17 41
2011 3 to 10 years in the federal public service 20 49 13 10 2 2 4 73 13 66
2011 11 to 20 years in the federal public service 38 35 8 13 6 0 0 73 19 37
2011 More than 20 years in the federal public service 39 45 6 2 8 0 0 84 10 54
2008 Less than 3 years in the federal public service 35 29 3 10 10 0 13 74 22 31
2008 3 to 10 years in the federal public service 39 28 19 14 0 0 0 67 14 36
2008 11 to 20 years in the federal public service 39 23 13 10 13 3 0 63 23 31
2008 More than 20 years in the federal public service 39 34 6 13 8 0 0 73 20 64

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 11 to 20 years in the federal public service 23 19 32 13 0 0 12 48 15 16
2018 More than 20 years in the federal public service 24 38 8 11 8 0 11 70 21 12
2017 11 to 20 years in the federal public service 39 42 9 0 10 0 0 81 10 11
2014 3 to 10 years in the federal public service 28 29 0 10 0 10 23 86 14 10
2014 11 to 20 years in the federal public service 34 32 8 0 0 9 17 89 0 12
2014 More than 20 years in the federal public service 34 23 16 0 8 4 16 71 9 26

Job fit and development

Question 1. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 38 39 11 12 0 0 0 77 12 38
2018 3 to 10 years in the federal public service 35 40 12 7 6 0 0 75 13 39
2018 11 to 20 years in the federal public service 33 41 10 8 4 0 3 77 13 48
2018 More than 20 years in the federal public service 33 31 11 19 6 0 0 64 24 21
2017 Less than 3 years in the federal public service 35 53 6 6 0 0 0 88 6 31
2017 3 to 10 years in the federal public service 45 32 13 8 2 0 0 77 10 43
2017 11 to 20 years in the federal public service 18 46 13 16 2 0 6 67 19 38
2017 More than 20 years in the federal public service 61 21 3 15 0 0 0 82 15 27
2014 3 to 10 years in the federal public service 36 39 10 8 5 0 2 77 14 74
2014 11 to 20 years in the federal public service 33 30 16 15 6 0 0 63 21 48
2014 More than 20 years in the federal public service 51 25 7 13 4 0 0 76 17 54
2011 Less than 3 years in the federal public service 44 24 11 19 2 0 0 68 22 41
2011 3 to 10 years in the federal public service 40 29 19 9 2 2 0 70 10 66
2011 11 to 20 years in the federal public service 46 37 14 3 0 0 0 84 3 37
2011 More than 20 years in the federal public service 52 26 11 7 2 0 2 80 9 54
2008 Less than 3 years in the federal public service 48 23 16 13 0 0 0 71 13 31
2008 3 to 10 years in the federal public service 33 47 11 8 0 0 0 81 8 36
2008 11 to 20 years in the federal public service 48 29 13 3 6 0 0 77 10 31
2008 More than 20 years in the federal public service 50 30 11 3 6 0 0 80 9 64

Question 2. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 46 38 5 11 0 0 0 84 11 38
2018 3 to 10 years in the federal public service 32 48 13 7 0 0 0 80 7 39
2018 11 to 20 years in the federal public service 51 45 2 0 2 0 0 96 2 48
2018 More than 20 years in the federal public service 46 40 5 4 5 0 0 85 9 22
2017 Less than 3 years in the federal public service 35 50 0 15 0 0 0 85 15 31
2017 3 to 10 years in the federal public service 42 38 7 11 2 0 0 80 13 43
2017 11 to 20 years in the federal public service 47 42 6 3 2 0 0 89 5 38
2017 More than 20 years in the federal public service 47 41 3 8 0 0 0 89 8 27
2014 3 to 10 years in the federal public service 44 34 7 12 4 0 0 77 16 74
2014 11 to 20 years in the federal public service 37 38 19 5 2 0 0 75 7 48
2014 More than 20 years in the federal public service 43 39 9 7 2 0 0 82 9 55
2011 Less than 3 years in the federal public service 37 40 15 5 2 0 0 78 7 41
2011 3 to 10 years in the federal public service 40 34 15 7 5 0 0 74 12 66
2011 11 to 20 years in the federal public service 59 30 11 0 0 0 0 89 0 37
2011 More than 20 years in the federal public service 55 31 7 5 2 0 0 86 7 54
2008 Less than 3 years in the federal public service 52 32 6 0 10 0 0 84 10 31
2008 3 to 10 years in the federal public service 31 50 14 6 0 0 0 81 6 36
2008 11 to 20 years in the federal public service 43 53 3 0 0 0 0 97 0 30
2008 More than 20 years in the federal public service 47 33 14 6 0 0 0 80 6 64

Question 3. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 46 44 3 8 0 0 0 90 8 38
2018 3 to 10 years in the federal public service 46 44 5 2 2 0 0 90 5 39
2018 11 to 20 years in the federal public service 54 41 2 2 0 0 0 96 2 47
2018 More than 20 years in the federal public service 54 30 10 0 5 0 0 85 5 22
2017 Less than 3 years in the federal public service 59 26 6 6 3 0 0 85 9 31
2017 3 to 10 years in the federal public service 49 34 8 9 0 0 0 83 9 43
2017 11 to 20 years in the federal public service 58 30 2 5 2 2 0 90 8 38
2017 More than 20 years in the federal public service 48 35 14 0 3 0 0 83 3 27
2014 3 to 10 years in the federal public service 53 27 15 1 4 0 0 80 5 74
2014 11 to 20 years in the federal public service 48 44 4 2 2 0 0 92 4 48
2014 More than 20 years in the federal public service 55 31 10 4 0 0 0 87 4 54
2011 Less than 3 years in the federal public service 34 49 14 0 2 0 0 83 2 41
2011 3 to 10 years in the federal public service 42 42 6 6 5 0 0 84 10 66
2011 11 to 20 years in the federal public service 60 30 8 2 0 0 0 90 2 37
2011 More than 20 years in the federal public service 59 34 5 2 0 0 0 93 2 54
2008 Less than 3 years in the federal public service 55 29 10 3 0 3 0 87 3 31
2008 3 to 10 years in the federal public service 53 39 8 0 0 0 0 92 0 36
2008 11 to 20 years in the federal public service 55 39 0 3 3 0 0 94 6 31
2008 More than 20 years in the federal public service 56 31 11 2 0 0 0 88 2 64

Question 37. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 50 31 8 2 6 3 0 83 8 39
2018 3 to 10 years in the federal public service 26 23 19 16 16 0 0 49 32 39
2018 11 to 20 years in the federal public service 14 32 17 21 12 4 0 48 34 47
2018 More than 20 years in the federal public service 11 56 4 18 11 0 0 67 29 22
2017 Less than 3 years in the federal public service 55 30 3 6 0 6 0 90 7 31
2017 3 to 10 years in the federal public service 33 50 5 5 5 2 0 84 10 43
2017 11 to 20 years in the federal public service 23 46 11 18 2 0 0 68 20 38
2017 More than 20 years in the federal public service 27 38 19 9 8 0 0 65 17 27
2014 3 to 10 years in the federal public service 35 41 12 7 5 0 0 76 12 74
2014 11 to 20 years in the federal public service 29 33 19 8 10 0 0 62 19 48
2014 More than 20 years in the federal public service 36 38 11 5 9 2 0 75 15 55
2011 Less than 3 years in the federal public service 37 36 7 11 8 0 0 74 20 41
2011 3 to 10 years in the federal public service 33 36 7 12 7 5 0 73 20 66
2011 11 to 20 years in the federal public service 40 36 13 8 0 2 0 78 8 37
2011 More than 20 years in the federal public service 36 33 12 11 7 0 0 70 18 54
2008 Less than 3 years in the federal public service 45 23 13 13 3 0 3 70 17 31
2008 3 to 10 years in the federal public service 25 14 19 22 14 6 0 41 38 36
2008 11 to 20 years in the federal public service 26 35 19 6 13 0 0 61 19 31
2008 More than 20 years in the federal public service 30 34 16 14 6 0 0 64 20 64

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 43 41 7 3 5 0 0 85 8 39
2018 3 to 10 years in the federal public service 11 18 33 17 18 3 0 30 36 39
2018 11 to 20 years in the federal public service 12 12 20 20 28 6 2 26 53 47
2018 More than 20 years in the federal public service 15 12 9 14 42 0 8 30 61 22
2017 Less than 3 years in the federal public service 43 27 10 9 3 9 0 76 13 31
2017 3 to 10 years in the federal public service 17 36 17 11 17 0 3 54 28 43
2017 11 to 20 years in the federal public service 14 28 12 23 20 2 0 43 45 38
2017 More than 20 years in the federal public service 11 15 30 15 26 0 3 27 43 27
2014 3 to 10 years in the federal public service 24 18 16 17 19 3 3 44 38 74
2014 11 to 20 years in the federal public service 11 19 19 27 25 0 0 30 52 48
2014 More than 20 years in the federal public service 14 14 12 35 14 2 9 32 55 55
2011 Less than 3 years in the federal public service 10 25 11 25 18 9 2 39 48 41
2011 3 to 10 years in the federal public service 13 14 18 27 19 6 4 29 51 66
2011 11 to 20 years in the federal public service 13 25 19 27 13 0 2 39 41 37
2011 More than 20 years in the federal public service 9 20 15 21 27 2 5 31 52 54
2008 Less than 3 years in the federal public service 19 29 3 23 10 3 13 58 38 31
2008 3 to 10 years in the federal public service 14 25 14 17 28 3 0 40 46 36
2008 11 to 20 years in the federal public service 3 26 10 23 35 0 3 30 60 31
2008 More than 20 years in the federal public service 10 22 11 24 25 0 8 34 53 63

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 44 48 8 0 0 0 0 92 0 39
2018 3 to 10 years in the federal public service 37 28 20 6 10 0 0 65 16 39
2018 11 to 20 years in the federal public service 31 38 12 15 4 0 0 69 19 48
2018 More than 20 years in the federal public service 28 38 13 5 15 0 0 66 21 22
2017 Less than 3 years in the federal public service 48 31 12 9 0 0 0 79 9 31
2017 3 to 10 years in the federal public service 35 43 4 14 4 0 0 78 18 43
2017 11 to 20 years in the federal public service 38 33 15 14 0 0 0 71 14 38
2017 More than 20 years in the federal public service 32 49 6 9 0 0 4 84 9 26
2014 3 to 10 years in the federal public service 27 46 16 5 6 0 0 73 11 73
2014 11 to 20 years in the federal public service 30 31 12 19 9 0 0 60 28 48
2014 More than 20 years in the federal public service 32 37 10 9 12 0 0 69 21 55
2011 Less than 3 years in the federal public service 45 20 23 4 8 0 0 64 13 41
2011 3 to 10 years in the federal public service 33 36 12 7 9 0 3 71 16 66
2011 11 to 20 years in the federal public service 43 33 11 3 11 0 0 76 14 37
2011 More than 20 years in the federal public service 41 41 9 7 2 0 0 82 9 54

Question 12. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 38 43 8 6 2 0 3 83 8 39
2018 3 to 10 years in the federal public service 37 32 17 3 8 2 0 71 11 39
2018 11 to 20 years in the federal public service 33 30 12 21 4 0 0 62 25 48
2018 More than 20 years in the federal public service 24 51 0 10 15 0 0 75 25 22
2017 Less than 3 years in the federal public service 44 32 15 9 0 0 0 76 9 31
2017 3 to 10 years in the federal public service 41 47 4 2 6 0 0 88 8 43
2017 11 to 20 years in the federal public service 38 38 13 5 6 0 0 76 11 38
2017 More than 20 years in the federal public service 45 40 11 0 0 0 4 88 0 27
2014 3 to 10 years in the federal public service 32 41 16 7 5 0 0 72 12 74
2014 11 to 20 years in the federal public service 35 27 10 19 8 0 0 62 28 48
2014 More than 20 years in the federal public service 37 37 14 2 9 0 0 75 11 55

Question 13. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 45 41 11 3 0 0 0 86 3 39
2018 3 to 10 years in the federal public service 36 26 23 7 8 0 0 62 15 39
2018 11 to 20 years in the federal public service 31 34 15 14 6 0 0 65 20 48
2018 More than 20 years in the federal public service 29 39 13 4 15 0 0 67 19 22
2017 Less than 3 years in the federal public service 74 17 3 6 0 0 0 91 6 31
2017 3 to 10 years in the federal public service 31 48 10 9 2 0 0 79 11 43
2017 11 to 20 years in the federal public service 32 32 16 10 10 0 0 64 20 38
2017 More than 20 years in the federal public service 43 24 22 11 0 0 0 67 11 26
2014 3 to 10 years in the federal public service 45 33 12 5 4 0 0 79 9 74
2014 11 to 20 years in the federal public service 36 31 25 5 4 0 0 66 9 48
2014 More than 20 years in the federal public service 48 27 9 9 7 0 0 75 16 55
2011 Less than 3 years in the federal public service 49 29 7 9 4 0 2 80 13 41
2011 3 to 10 years in the federal public service 33 42 16 6 3 0 0 75 9 66
2011 11 to 20 years in the federal public service 37 47 10 6 0 0 0 84 6 37
2011 More than 20 years in the federal public service 47 37 9 5 2 0 0 84 7 54

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 48 30 19 3 0 0 0 78 3 39
2018 3 to 10 years in the federal public service 17 40 22 10 11 0 0 57 22 39
2018 11 to 20 years in the federal public service 16 31 22 23 8 0 0 48 31 46
2018 More than 20 years in the federal public service 19 25 32 4 21 0 0 44 25 22
2017 Less than 3 years in the federal public service 55 24 13 6 3 0 0 78 9 31
2017 3 to 10 years in the federal public service 27 54 9 5 0 4 0 85 6 43
2017 11 to 20 years in the federal public service 19 46 20 10 5 0 0 65 15 38
2017 More than 20 years in the federal public service 20 48 24 3 5 0 0 68 8 27

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 64 31 3 3 0 0 0 95 3 38
2018 3 to 10 years in the federal public service 43 27 20 6 5 0 0 69 10 39
2018 11 to 20 years in the federal public service 41 38 8 8 5 0 0 79 13 48
2018 More than 20 years in the federal public service 42 34 0 12 11 0 0 77 23 22
2017 Less than 3 years in the federal public service 70 20 3 3 3 0 0 91 6 31
2017 3 to 10 years in the federal public service 63 32 3 0 2 0 0 95 2 43
2017 11 to 20 years in the federal public service 51 38 6 3 2 0 0 89 5 38
2017 More than 20 years in the federal public service 48 32 7 11 3 0 0 80 13 27
2014 3 to 10 years in the federal public service 51 31 9 6 2 0 0 82 9 74
2014 11 to 20 years in the federal public service 38 37 11 6 8 0 0 75 14 48
2014 More than 20 years in the federal public service 45 27 15 4 9 0 0 72 12 55
2011 Less than 3 years in the federal public service 64 20 2 7 5 0 2 86 11 41
2011 3 to 10 years in the federal public service 48 31 6 10 3 2 0 81 13 66
2011 11 to 20 years in the federal public service 38 49 8 3 2 0 0 86 5 37
2011 More than 20 years in the federal public service 59 30 4 2 5 0 0 89 7 54

Question 15. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 52 37 11 0 0 0 0 89 0 39
2018 3 to 10 years in the federal public service 38 31 15 13 2 0 0 69 15 39
2018 11 to 20 years in the federal public service 8 39 15 27 10 0 0 47 37 48
2018 More than 20 years in the federal public service 32 23 11 8 22 0 4 58 31 22
2017 Less than 3 years in the federal public service 67 23 10 0 0 0 0 90 0 31
2017 3 to 10 years in the federal public service 42 36 18 4 0 0 0 78 4 43
2017 11 to 20 years in the federal public service 26 42 12 7 14 0 0 68 21 38
2017 More than 20 years in the federal public service 20 42 7 11 16 0 3 64 28 27
2014 3 to 10 years in the federal public service 35 37 13 10 4 0 1 73 14 73
2014 11 to 20 years in the federal public service 27 43 15 10 6 0 0 69 16 48
2014 More than 20 years in the federal public service 32 29 16 14 9 0 0 61 23 55
2011 Less than 3 years in the federal public service 52 41 7 0 0 0 0 93 0 41
2011 3 to 10 years in the federal public service 40 35 18 3 3 0 2 76 6 66
2011 11 to 20 years in the federal public service 46 32 8 8 6 0 0 78 14 37
2011 More than 20 years in the federal public service 40 38 4 9 9 0 0 78 18 53
2008 Less than 3 years in the federal public service 42 35 16 6 0 0 0 77 6 31
2008 3 to 10 years in the federal public service 31 42 11 11 6 0 0 72 17 36
2008 11 to 20 years in the federal public service 16 32 26 10 16 0 0 48 26 31
2008 More than 20 years in the federal public service 25 36 13 16 11 0 0 61 27 64

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2018 Less than 3 years in the federal public service 19 31 50 39
2018 3 to 10 years in the federal public service 24 22 54 39
2018 11 to 20 years in the federal public service 50 18 32 48
2018 More than 20 years in the federal public service 58 34 8 22
2017 Less than 3 years in the federal public service 29 29 42 31
2017 3 to 10 years in the federal public service 43 28 28 43
2017 11 to 20 years in the federal public service 34 24 42 38
2017 More than 20 years in the federal public service 39 40 21 27
2014 3 to 10 years in the federal public service 27 32 41 74
2014 11 to 20 years in the federal public service 29 37 33 48
2014 More than 20 years in the federal public service 28 52 20 55
2011 Less than 3 years in the federal public service 40 33 27 41
2011 3 to 10 years in the federal public service 26 29 44 66
2011 11 to 20 years in the federal public service 46 27 27 37
2011 More than 20 years in the federal public service 32 48 20 54

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2018 11 to 20 years in the federal public service 4 14 74 4 0 4 23
2018 More than 20 years in the federal public service 48 21 31 0 0 0 13
2017 3 to 10 years in the federal public service 0 11 76 13 0 0 18
2017 11 to 20 years in the federal public service 0 7 93 0 0 0 13
2017 More than 20 years in the federal public service 43 10 39 8 0 0 11
2014 3 to 10 years in the federal public service 6 11 78 0 9999 5 20
2014 11 to 20 years in the federal public service 23 36 41 0 9999 0 14
2014 More than 20 years in the federal public service 63 6 31 0 9999 0 16
2011 Less than 3 years in the federal public service 0 31 54 0 9999 15 15
2011 3 to 10 years in the federal public service 0 17 72 0 9999 12 18
2011 11 to 20 years in the federal public service 5 17 66 6 9999 6 17
2011 More than 20 years in the federal public service 52 6 33 0 9999 9 17
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 58 40 2 0 0 0 0 98 0 39
2018 3 to 10 years in the federal public service 50 35 8 2 5 0 0 85 7 39
2018 11 to 20 years in the federal public service 53 30 6 9 2 0 0 83 11 48
2018 More than 20 years in the federal public service 45 30 15 10 0 0 0 75 10 22
2017 Less than 3 years in the federal public service 61 33 0 3 3 0 0 94 6 30
2017 3 to 10 years in the federal public service 31 49 7 9 4 0 0 80 13 42
2017 11 to 20 years in the federal public service 34 50 12 4 0 0 0 84 4 38
2017 More than 20 years in the federal public service 46 39 12 0 3 0 0 85 3 27
2014 3 to 10 years in the federal public service 45 39 8 5 1 2 0 85 7 74
2014 11 to 20 years in the federal public service 50 24 17 2 7 0 0 74 9 48
2014 More than 20 years in the federal public service 48 38 11 3 0 0 0 86 3 55
2011 Less than 3 years in the federal public service 44 37 8 4 2 5 0 85 6 41
2011 3 to 10 years in the federal public service 53 39 6 0 3 0 0 91 3 66
2011 11 to 20 years in the federal public service 56 28 17 0 0 0 0 83 0 36
2011 More than 20 years in the federal public service 47 36 9 5 2 0 0 84 7 54
2008 Less than 3 years in the federal public service 55 35 6 3 0 0 0 90 3 31
2008 3 to 10 years in the federal public service 39 44 6 11 0 0 0 83 11 36
2008 11 to 20 years in the federal public service 65 29 0 6 0 0 0 94 6 31
2008 More than 20 years in the federal public service 42 38 13 6 2 0 0 80 8 64

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 57 43 0 0 0 0 0 100 0 39
2018 3 to 10 years in the federal public service 24 54 11 2 8 0 0 78 10 39
2018 11 to 20 years in the federal public service 31 47 8 9 3 2 0 79 13 48
2018 More than 20 years in the federal public service 23 49 4 18 5 0 0 72 24 22
2017 Less than 3 years in the federal public service 62 31 7 0 0 0 0 93 0 31
2017 3 to 10 years in the federal public service 50 39 3 2 6 0 0 89 8 43
2017 11 to 20 years in the federal public service 37 39 14 7 3 0 0 77 10 38
2017 More than 20 years in the federal public service 43 39 14 3 0 0 0 82 3 27
2014 3 to 10 years in the federal public service 48 40 8 4 0 0 0 88 4 74
2014 11 to 20 years in the federal public service 50 37 13 0 0 0 0 87 0 48
2014 More than 20 years in the federal public service 43 39 16 0 2 0 0 82 2 55
2011 Less than 3 years in the federal public service 60 33 5 0 2 0 0 93 2 41
2011 3 to 10 years in the federal public service 46 36 11 4 1 1 0 83 6 66
2011 11 to 20 years in the federal public service 53 38 3 6 0 0 0 92 6 37
2011 More than 20 years in the federal public service 53 36 7 2 2 0 0 89 3 54

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 2 20 44 15 13 0 5 30 23 39
2018 3 to 10 years in the federal public service 13 23 45 9 10 0 0 19 36 39
2018 11 to 20 years in the federal public service 25 34 28 4 8 0 0 12 60 48
2018 More than 20 years in the federal public service 32 38 19 5 5 0 0 11 70 22
2017 Less than 3 years in the federal public service 3 12 29 26 27 3 0 54 15 31
2017 3 to 10 years in the federal public service 14 18 33 28 6 0 0 34 33 43
2017 11 to 20 years in the federal public service 20 35 37 6 2 0 0 8 54 38
2017 More than 20 years in the federal public service 21 26 35 18 0 0 0 18 47 27
2014 3 to 10 years in the federal public service 12 20 50 14 3 0 1 16 33 74
2014 11 to 20 years in the federal public service 15 29 29 9 18 0 0 27 44 47
2014 More than 20 years in the federal public service 11 34 31 17 7 0 0 24 45 55
2011 Less than 3 years in the federal public service 0 18 29 25 19 0 9 48 20 41
2011 3 to 10 years in the federal public service 7 23 27 30 8 5 0 40 32 66
2011 11 to 20 years in the federal public service 11 19 35 16 16 0 3 33 31 37
2011 More than 20 years in the federal public service 6 24 40 22 9 0 0 30 29 54
2008 Less than 3 years in the federal public service 6 16 39 26 6 0 6 34 24 31
2008 3 to 10 years in the federal public service 11 22 28 19 14 3 3 35 35 36
2008 11 to 20 years in the federal public service 19 35 23 19 0 0 3 20 57 31
2008 More than 20 years in the federal public service 19 27 30 20 3 0 2 24 46 64

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 5 10 31 33 18 0 3 53 15 39
2018 3 to 10 years in the federal public service 14 15 39 18 15 0 0 33 28 39
2018 11 to 20 years in the federal public service 16 29 24 16 13 2 0 29 46 48
2018 More than 20 years in the federal public service 22 13 45 11 9 0 0 20 35 22
2017 Less than 3 years in the federal public service 3 0 34 20 40 3 0 62 3 30
2017 3 to 10 years in the federal public service 17 8 37 18 15 3 2 35 26 42
2017 11 to 20 years in the federal public service 10 28 32 27 4 0 0 31 38 38
2017 More than 20 years in the federal public service 10 21 35 21 13 0 0 34 31 27
2014 3 to 10 years in the federal public service 9 9 33 26 17 0 5 45 20 74
2014 11 to 20 years in the federal public service 9 17 21 26 24 0 4 52 26 47
2014 More than 20 years in the federal public service 9 12 25 31 20 2 0 53 22 55
2011 Less than 3 years in the federal public service 2 9 9 32 40 0 7 78 12 41
2011 3 to 10 years in the federal public service 3 6 21 38 23 8 2 67 10 66
2011 11 to 20 years in the federal public service 6 14 19 27 29 0 6 59 21 37
2011 More than 20 years in the federal public service 6 16 26 25 25 2 0 51 22 54
2008 Less than 3 years in the federal public service 3 10 23 29 26 3 6 61 14 31
2008 3 to 10 years in the federal public service 8 17 25 25 17 8 0 45 27 36
2008 11 to 20 years in the federal public service 10 16 32 26 6 3 6 36 29 31
2008 More than 20 years in the federal public service 13 28 20 27 9 2 2 37 42 64

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 11 16 15 35 18 2 3 56 28 39
2018 3 to 10 years in the federal public service 19 20 22 24 14 0 2 38 40 39
2018 11 to 20 years in the federal public service 11 24 25 22 16 0 2 39 36 48
2018 More than 20 years in the federal public service 13 37 23 21 5 0 0 27 50 22
2017 Less than 3 years in the federal public service 9 8 28 29 26 0 0 55 17 31
2017 3 to 10 years in the federal public service 15 11 31 20 12 6 5 36 29 42
2017 11 to 20 years in the federal public service 0 38 20 31 11 0 0 42 38 38
2017 More than 20 years in the federal public service 11 17 36 18 11 0 8 32 30 27
2014 3 to 10 years in the federal public service 14 31 24 19 10 0 1 29 46 74
2014 11 to 20 years in the federal public service 13 23 29 21 13 2 0 35 36 48
2014 More than 20 years in the federal public service 16 21 26 26 9 0 2 36 38 55
2011 Less than 3 years in the federal public service 9 11 22 39 13 2 4 55 22 41
2011 3 to 10 years in the federal public service 18 16 27 15 18 3 3 35 36 65
2011 11 to 20 years in the federal public service 14 11 24 27 21 0 3 50 25 37
2011 More than 20 years in the federal public service 11 16 44 11 16 0 2 28 28 54
2008 Less than 3 years in the federal public service 16 16 42 16 6 0 3 23 33 31
2008 3 to 10 years in the federal public service 17 14 28 17 17 6 3 36 33 36
2008 11 to 20 years in the federal public service 19 16 32 23 3 0 6 28 38 31
2008 More than 20 years in the federal public service 23 16 31 17 9 2 2 27 40 64

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 2 19 22 8 47 3 0 56 22 39
2018 3 to 10 years in the federal public service 18 11 22 36 13 0 0 49 29 39
2018 11 to 20 years in the federal public service 18 36 19 15 10 2 0 26 55 48
2018 More than 20 years in the federal public service 28 17 43 6 6 0 0 11 45 21
2017 Less than 3 years in the federal public service 6 3 12 26 51 3 0 79 9 31
2017 3 to 10 years in the federal public service 10 5 35 23 21 3 4 47 16 42
2017 11 to 20 years in the federal public service 18 32 39 11 0 0 0 11 50 38
2017 More than 20 years in the federal public service 28 16 35 10 7 5 0 18 45 27
2014 3 to 10 years in the federal public service 5 16 39 26 12 0 1 39 21 74
2014 11 to 20 years in the federal public service 8 25 32 22 13 0 0 35 33 47
2014 More than 20 years in the federal public service 11 23 25 28 13 0 0 41 34 55
2011 Less than 3 years in the federal public service 2 2 16 47 22 4 7 77 5 41
2011 3 to 10 years in the federal public service 3 16 33 28 15 4 0 46 20 66
2011 11 to 20 years in the federal public service 8 8 32 27 21 0 3 50 17 37
2011 More than 20 years in the federal public service 4 13 28 40 14 0 2 55 17 54
2008 Less than 3 years in the federal public service 3 10 29 29 26 0 3 57 13 31
2008 3 to 10 years in the federal public service 6 11 29 31 20 3 0 53 18 35
2008 11 to 20 years in the federal public service 13 20 37 23 3 0 3 28 34 30
2008 More than 20 years in the federal public service 11 14 39 25 8 2 2 34 26 64

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 2 21 22 25 24 0 6 52 24 39
2018 3 to 10 years in the federal public service 18 31 30 11 9 0 0 20 50 39
2018 11 to 20 years in the federal public service 34 24 17 15 8 0 2 24 59 48
2018 More than 20 years in the federal public service 38 12 36 4 10 0 0 14 50 22
2017 Less than 3 years in the federal public service 3 12 21 28 31 6 0 62 16 31
2017 3 to 10 years in the federal public service 17 34 20 18 2 0 8 22 56 41
2017 11 to 20 years in the federal public service 17 40 26 17 0 0 0 17 57 38
2017 More than 20 years in the federal public service 21 42 30 4 0 0 3 4 65 27
2014 3 to 10 years in the federal public service 23 24 23 13 11 0 5 26 49 74
2014 11 to 20 years in the federal public service 17 34 21 11 15 0 2 27 52 47
2014 More than 20 years in the federal public service 32 27 15 13 7 4 2 21 63 55
2011 Less than 3 years in the federal public service 2 2 27 40 16 4 9 64 5 41
2011 3 to 10 years in the federal public service 10 15 31 28 11 5 0 41 26 66
2011 11 to 20 years in the federal public service 11 35 24 11 13 0 6 26 49 37
2011 More than 20 years in the federal public service 13 22 36 16 11 2 2 27 36 54
2008 Less than 3 years in the federal public service 3 3 23 39 13 6 13 64 8 31
2008 3 to 10 years in the federal public service 11 29 17 17 17 3 6 38 44 35
2008 11 to 20 years in the federal public service 29 23 35 10 0 0 3 10 53 31
2008 More than 20 years in the federal public service 14 28 34 16 6 0 2 22 43 64

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 8 10 41 13 20 8 0 36 20 38
2018 3 to 10 years in the federal public service 10 28 29 20 11 0 2 31 39 39
2018 11 to 20 years in the federal public service 8 25 41 13 6 4 2 21 35 47
2018 More than 20 years in the federal public service 26 28 27 13 5 0 0 19 54 22
2017 Less than 3 years in the federal public service 3 12 12 30 35 5 3 71 17 31
2017 3 to 10 years in the federal public service 17 11 27 22 16 2 4 41 30 42
2017 11 to 20 years in the federal public service 16 32 25 17 7 0 3 25 50 38
2017 More than 20 years in the federal public service 9 15 33 33 6 0 3 41 25 27
2014 3 to 10 years in the federal public service 3 11 28 33 21 3 1 56 14 73
2014 11 to 20 years in the federal public service 5 8 30 27 23 0 6 54 14 48
2014 More than 20 years in the federal public service 5 12 25 31 26 0 0 57 18 55
2011 Less than 3 years in the federal public service 2 2 23 38 20 11 5 68 5 40
2011 3 to 10 years in the federal public service 3 6 24 34 22 6 5 63 10 66
2011 11 to 20 years in the federal public service 6 6 38 29 16 0 6 48 12 37
2011 More than 20 years in the federal public service 2 21 41 18 17 2 0 35 23 54
2008 Less than 3 years in the federal public service 6 3 26 26 19 10 10 56 12 31
2008 3 to 10 years in the federal public service 14 17 22 14 31 0 3 46 31 36
2008 11 to 20 years in the federal public service 16 16 23 23 13 6 3 39 36 31
2008 More than 20 years in the federal public service 8 25 36 17 8 3 3 27 35 64

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 7 16 26 18 27 3 3 47 25 39
2018 3 to 10 years in the federal public service 13 23 27 23 13 0 0 36 36 39
2018 11 to 20 years in the federal public service 12 21 34 15 10 2 7 27 36 48
2018 More than 20 years in the federal public service 23 29 14 28 5 0 0 34 52 22
2017 Less than 3 years in the federal public service 9 6 33 24 28 0 0 52 15 31
2017 3 to 10 years in the federal public service 17 16 33 22 4 6 2 28 36 42
2017 11 to 20 years in the federal public service 3 18 45 23 7 4 0 32 22 38
2017 More than 20 years in the federal public service 10 17 28 20 15 5 7 39 30 27
2014 3 to 10 years in the federal public service 8 30 27 19 11 3 3 32 39 74
2014 11 to 20 years in the federal public service 10 23 27 19 18 2 0 38 34 47
2014 More than 20 years in the federal public service 9 24 34 15 15 0 2 31 34 55

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 65 19 8 8 0 0 0 84 8 39
2018 3 to 10 years in the federal public service 45 26 10 8 8 2 0 74 16 38
2018 11 to 20 years in the federal public service 43 30 10 8 6 2 0 75 15 47
2018 More than 20 years in the federal public service 46 21 9 10 15 0 0 66 25 22
2017 Less than 3 years in the federal public service 76 15 3 6 0 0 0 91 6 31
2017 3 to 10 years in the federal public service 57 25 6 6 5 0 0 83 11 43
2017 11 to 20 years in the federal public service 53 25 11 11 0 0 0 78 11 38
2017 More than 20 years in the federal public service 57 35 4 0 5 0 0 91 5 27
2014 3 to 10 years in the federal public service 52 23 5 13 5 0 2 76 19 74
2014 11 to 20 years in the federal public service 52 25 8 4 11 0 0 77 15 48
2014 More than 20 years in the federal public service 46 32 9 7 5 0 0 78 12 55

Question 20. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 58 29 7 6 0 0 0 87 6 39
2018 3 to 10 years in the federal public service 60 30 0 5 6 0 0 90 10 39
2018 11 to 20 years in the federal public service 51 34 9 0 6 0 0 85 6 48
2018 More than 20 years in the federal public service 39 42 9 4 5 0 0 82 10 22
2017 Less than 3 years in the federal public service 81 16 0 0 3 0 0 97 3 31
2017 3 to 10 years in the federal public service 70 24 0 5 0 0 0 95 5 43
2017 11 to 20 years in the federal public service 55 34 8 2 0 0 0 90 2 38
2017 More than 20 years in the federal public service 55 33 9 3 0 0 0 88 3 26
2014 3 to 10 years in the federal public service 53 28 8 8 1 0 2 83 9 74
2014 11 to 20 years in the federal public service 52 35 4 4 4 0 0 88 8 48
2014 More than 20 years in the federal public service 50 37 7 2 4 0 0 87 5 55

Question 21. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 57 32 6 2 0 3 0 92 3 39
2018 3 to 10 years in the federal public service 35 45 12 0 6 2 0 82 6 39
2018 11 to 20 years in the federal public service 36 45 7 4 6 0 1 83 11 48
2018 More than 20 years in the federal public service 38 32 13 6 11 0 0 70 17 21

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 56 22 17 3 0 3 0 80 3 39
2018 3 to 10 years in the federal public service 36 38 12 6 3 6 0 78 9 39
2018 11 to 20 years in the federal public service 41 26 23 6 0 4 0 70 7 47
2018 More than 20 years in the federal public service 31 46 14 0 10 0 0 76 10 22
2017 Less than 3 years in the federal public service 59 24 9 2 0 6 0 88 2 31
2017 3 to 10 years in the federal public service 47 32 10 2 2 7 0 85 4 43
2017 11 to 20 years in the federal public service 34 39 16 3 3 6 0 77 6 38
2017 More than 20 years in the federal public service 44 32 24 0 0 0 0 76 0 27
2014 3 to 10 years in the federal public service 55 29 10 4 0 1 0 85 4 74
2014 11 to 20 years in the federal public service 34 42 19 0 0 6 0 80 0 48
2014 More than 20 years in the federal public service 43 48 8 0 2 0 0 91 2 55

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 56 37 7 0 0 0 0 93 0 39
2018 3 to 10 years in the federal public service 33 38 12 7 6 3 0 74 14 39
2018 11 to 20 years in the federal public service 38 26 19 8 5 4 0 67 14 47
2018 More than 20 years in the federal public service 26 45 14 10 5 0 0 71 15 22
2017 Less than 3 years in the federal public service 65 30 3 2 0 0 0 95 2 31
2017 3 to 10 years in the federal public service 43 40 12 2 2 2 0 84 4 43
2017 11 to 20 years in the federal public service 39 37 15 2 3 4 0 79 5 37
2017 More than 20 years in the federal public service 46 41 9 4 0 0 0 87 4 27
2014 3 to 10 years in the federal public service 54 32 6 4 3 1 0 87 7 74
2014 11 to 20 years in the federal public service 37 40 15 2 4 2 0 79 6 48
2014 More than 20 years in the federal public service 36 37 17 2 5 4 0 75 7 55
2011 Less than 3 years in the federal public service 48 29 7 9 5 2 0 79 14 41
2011 3 to 10 years in the federal public service 36 37 15 9 3 0 0 73 12 66
2011 11 to 20 years in the federal public service 29 50 11 5 2 2 0 81 8 37
2011 More than 20 years in the federal public service 40 34 7 10 5 4 0 77 16 54

Question 42. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 74 26 0 0 0 0 0 100 0 39
2018 3 to 10 years in the federal public service 44 33 5 11 8 0 0 76 19 39
2018 11 to 20 years in the federal public service 29 41 9 15 6 0 0 69 22 47
2018 More than 20 years in the federal public service 23 40 22 4 11 0 0 63 15 22
2017 Less than 3 years in the federal public service 77 23 0 0 0 0 0 100 0 31
2017 3 to 10 years in the federal public service 56 30 5 4 5 0 0 86 9 42
2017 11 to 20 years in the federal public service 34 51 7 3 5 0 0 86 8 38
2017 More than 20 years in the federal public service 45 41 9 5 0 0 0 86 5 27
2014 3 to 10 years in the federal public service 53 32 5 8 1 0 0 85 9 74
2014 11 to 20 years in the federal public service 44 27 17 6 6 0 0 70 13 48
2014 More than 20 years in the federal public service 39 43 7 5 5 0 0 82 11 55
2011 Less than 3 years in the federal public service 60 20 7 13 0 0 0 80 13 41
2011 3 to 10 years in the federal public service 45 33 8 9 4 0 0 78 13 66
2011 11 to 20 years in the federal public service 43 38 14 6 0 0 0 81 6 37
2011 More than 20 years in the federal public service 49 32 5 10 4 0 0 81 14 54
2008 Less than 3 years in the federal public service 65 23 13 0 0 0 0 87 0 31
2008 3 to 10 years in the federal public service 25 47 14 11 3 0 0 72 14 36
2008 11 to 20 years in the federal public service 32 35 13 3 16 0 0 68 19 31
2008 More than 20 years in the federal public service 41 22 13 17 8 0 0 63 25 64

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 37 31 13 6 3 5 5 76 9 38
2018 3 to 10 years in the federal public service 35 21 16 7 13 2 5 61 22 39
2018 11 to 20 years in the federal public service 30 25 19 14 2 6 4 61 18 48
2018 More than 20 years in the federal public service 19 26 19 9 19 4 4 48 30 22
2017 Less than 3 years in the federal public service 56 22 3 3 0 9 7 93 4 31
2017 3 to 10 years in the federal public service 41 39 9 6 0 2 2 83 7 43
2017 11 to 20 years in the federal public service 27 35 27 3 0 2 6 67 3 38
2017 More than 20 years in the federal public service 21 57 7 5 0 0 10 87 5 27
2014 3 to 10 years in the federal public service 39 18 15 11 8 6 3 63 20 74
2014 11 to 20 years in the federal public service 34 23 15 12 6 2 9 63 20 48
2014 More than 20 years in the federal public service 33 32 12 8 9 2 4 70 17 55

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 53 31 8 6 0 0 2 86 6 39
2018 3 to 10 years in the federal public service 30 26 21 10 13 0 0 56 23 39
2018 11 to 20 years in the federal public service 30 26 18 15 6 4 2 59 22 47
2018 More than 20 years in the federal public service 38 38 5 10 5 4 0 79 16 22
2017 Less than 3 years in the federal public service 68 11 6 3 6 6 0 85 9 31
2017 3 to 10 years in the federal public service 63 21 8 6 0 2 0 86 6 43
2017 11 to 20 years in the federal public service 37 34 8 8 10 4 0 74 18 38
2017 More than 20 years in the federal public service 53 27 7 7 7 0 0 80 14 27
2014 3 to 10 years in the federal public service 46 31 10 5 4 3 1 80 10 74
2014 11 to 20 years in the federal public service 38 29 14 6 10 2 0 68 17 48
2014 More than 20 years in the federal public service 41 22 17 11 9 0 0 63 20 55
2011 Less than 3 years in the federal public service 42 23 14 9 7 4 0 68 17 41
2011 3 to 10 years in the federal public service 24 38 15 11 7 3 2 65 19 66
2011 11 to 20 years in the federal public service 46 22 21 5 0 0 5 72 6 37
2011 More than 20 years in the federal public service 32 42 7 12 7 0 0 74 19 54
2008 Less than 3 years in the federal public service 35 48 6 6 0 0 3 87 7 31
2008 3 to 10 years in the federal public service 19 28 14 14 11 11 3 55 29 36
2008 11 to 20 years in the federal public service 35 35 10 6 10 3 0 73 17 31
2008 More than 20 years in the federal public service 33 30 11 11 11 5 0 66 23 64

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 54 21 22 3 0 0 0 75 3 38
2018 3 to 10 years in the federal public service 24 40 12 2 18 3 0 66 21 39
2018 11 to 20 years in the federal public service 23 38 17 13 4 4 0 64 18 47
2018 More than 20 years in the federal public service 33 42 10 4 11 0 0 74 16 21

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 41 10 19 15 0 8 7 60 18 39
2018 3 to 10 years in the federal public service 15 15 15 15 29 9 3 34 49 39
2018 11 to 20 years in the federal public service 13 21 6 11 36 11 2 38 54 46
2018 More than 20 years in the federal public service 5 31 23 4 28 4 4 40 35 22
2017 Less than 3 years in the federal public service 27 23 11 9 0 27 4 72 12 31
2017 3 to 10 years in the federal public service 23 13 16 17 12 16 4 44 36 43
2017 11 to 20 years in the federal public service 16 15 18 29 5 14 2 37 41 38
2017 More than 20 years in the federal public service 11 23 26 4 21 11 4 41 29 27
2014 3 to 10 years in the federal public service 18 16 26 4 23 11 3 39 31 74
2014 11 to 20 years in the federal public service 11 12 19 21 29 4 4 25 54 48
2014 More than 20 years in the federal public service 20 9 20 22 18 8 3 33 45 55
2011 Less than 3 years in the federal public service 21 11 16 0 23 24 5 45 33 41
2011 3 to 10 years in the federal public service 7 18 13 23 17 18 4 32 51 66
2011 11 to 20 years in the federal public service 16 11 24 11 19 14 5 33 37 37
2011 More than 20 years in the federal public service 23 14 13 22 16 9 3 43 42 54

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Less than 3 years in the federal public service 16 84 39
2018 3 to 10 years in the federal public service 18 82 39
2018 11 to 20 years in the federal public service 11 89 47
2018 More than 20 years in the federal public service 32 68 22

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 31 9 21 6 2 31 0 58 12 39
2018 3 to 10 years in the federal public service 18 18 15 0 6 36 7 63 11 39
2018 11 to 20 years in the federal public service 12 19 14 9 4 33 8 54 22 47
2018 More than 20 years in the federal public service 15 24 27 5 11 18 0 48 20 22
2017 Less than 3 years in the federal public service 12 12 18 3 0 43 14 54 6 31
2017 3 to 10 years in the federal public service 17 16 11 3 5 32 16 63 15 43
2017 11 to 20 years in the federal public service 10 17 28 2 3 32 8 44 8 38
2017 More than 20 years in the federal public service 8 26 29 7 7 25 0 45 17 27
2014 3 to 10 years in the federal public service 12 8 18 10 10 32 9 36 33 74
2014 11 to 20 years in the federal public service 9 10 21 12 15 29 4 28 40 48
2014 More than 20 years in the federal public service 16 22 16 11 20 13 2 45 36 55

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 46 14 13 11 0 16 0 72 13 39
2018 3 to 10 years in the federal public service 31 33 10 2 9 13 2 75 13 39
2018 11 to 20 years in the federal public service 25 22 20 9 2 16 5 60 14 47
2018 More than 20 years in the federal public service 23 42 8 11 5 10 0 73 18 22
2017 Less than 3 years in the federal public service 42 16 12 3 0 27 0 80 4 31
2017 3 to 10 years in the federal public service 50 24 12 2 5 4 2 80 7 43
2017 11 to 20 years in the federal public service 29 28 26 5 5 3 4 61 11 36
2017 More than 20 years in the federal public service 26 28 36 3 3 4 0 56 7 26
2014 3 to 10 years in the federal public service 29 26 13 13 8 11 0 61 24 74
2014 11 to 20 years in the federal public service 15 28 27 6 10 12 0 50 19 48
2014 More than 20 years in the federal public service 25 22 24 7 18 4 0 49 26 55
2011 Less than 3 years in the federal public service 45 28 17 0 2 5 2 79 3 41
2011 3 to 10 years in the federal public service 33 29 21 7 4 6 0 66 12 66
2011 11 to 20 years in the federal public service 26 33 19 11 8 3 0 61 20 37
2011 More than 20 years in the federal public service 34 29 16 10 9 2 0 64 20 54

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 3 to 10 years in the federal public service 21 79 39
2018 11 to 20 years in the federal public service 11 89 47

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 36 12 23 0 0 24 6 67 0 39
2018 3 to 10 years in the federal public service 16 16 9 2 9 40 8 61 22 38
2018 11 to 20 years in the federal public service 14 22 17 0 4 34 8 64 7 47
2018 More than 20 years in the federal public service 19 30 18 0 11 22 0 63 14 22
2017 Less than 3 years in the federal public service 12 12 15 0 0 47 14 61 0 30
2017 3 to 10 years in the federal public service 10 16 16 0 3 39 15 59 7 43
2017 11 to 20 years in the federal public service 8 16 24 0 3 41 8 46 6 38
2017 More than 20 years in the federal public service 20 10 42 0 0 28 0 42 0 27
2014 3 to 10 years in the federal public service 21 14 8 1 3 40 14 74 8 74
2014 11 to 20 years in the federal public service 15 18 22 0 6 31 9 55 10 48
2014 More than 20 years in the federal public service 16 23 16 9 2 31 4 58 17 55

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 48 19 11 0 0 19 3 86 0 39
2018 3 to 10 years in the federal public service 42 25 7 2 11 13 0 76 15 39
2018 11 to 20 years in the federal public service 29 20 21 2 2 21 5 66 6 47
2018 More than 20 years in the federal public service 27 35 14 5 5 14 0 71 13 22
2017 Less than 3 years in the federal public service 30 38 9 0 0 21 3 89 0 31
2017 3 to 10 years in the federal public service 40 39 10 2 5 4 0 82 7 43
2017 11 to 20 years in the federal public service 20 42 21 0 3 11 4 72 3 38
2017 More than 20 years in the federal public service 26 26 28 3 0 17 0 62 3 27
2014 3 to 10 years in the federal public service 38 28 9 3 3 15 4 82 6 74
2014 11 to 20 years in the federal public service 23 31 23 2 2 18 0 66 5 48
2014 More than 20 years in the federal public service 30 22 22 6 5 14 0 62 13 55
2011 Less than 3 years in the federal public service 48 30 11 2 0 8 0 85 3 41
2011 3 to 10 years in the federal public service 38 32 19 3 0 9 0 76 3 66
2011 11 to 20 years in the federal public service 29 47 19 3 2 0 0 76 5 37
2011 More than 20 years in the federal public service 41 30 13 7 4 6 0 76 11 54
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 65 22 8 0 3 3 0 89 3 38
2018 3 to 10 years in the federal public service 62 19 2 7 6 3 0 84 13 39
2018 11 to 20 years in the federal public service 53 23 9 7 8 0 0 76 15 48
2018 More than 20 years in the federal public service 45 21 13 11 5 0 5 69 17 22
2017 Less than 3 years in the federal public service 87 7 6 0 0 0 0 94 0 31
2017 3 to 10 years in the federal public service 68 25 7 0 0 0 0 93 0 43
2017 11 to 20 years in the federal public service 64 13 17 4 0 2 0 79 4 38
2017 More than 20 years in the federal public service 56 31 3 7 3 0 0 87 10 27

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 55 32 3 6 0 5 0 91 6 39
2018 3 to 10 years in the federal public service 45 28 16 2 9 0 0 72 11 38
2018 11 to 20 years in the federal public service 35 51 8 2 2 1 0 87 4 48
2018 More than 20 years in the federal public service 39 32 14 10 0 5 0 74 11 21
2017 Less than 3 years in the federal public service 49 28 7 7 6 3 0 79 13 31
2017 3 to 10 years in the federal public service 51 39 5 2 3 0 0 90 5 43
2017 11 to 20 years in the federal public service 36 39 16 7 2 0 0 75 9 38
2017 More than 20 years in the federal public service 56 30 14 0 0 0 0 86 0 27

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 47 43 8 2 0 0 0 89 2 39
2018 3 to 10 years in the federal public service 28 28 21 10 13 0 0 55 24 39
2018 11 to 20 years in the federal public service 16 39 4 29 10 2 0 56 40 48
2018 More than 20 years in the federal public service 24 30 21 10 15 0 0 54 25 22
2017 Less than 3 years in the federal public service 40 36 10 3 6 6 0 80 10 31
2017 3 to 10 years in the federal public service 26 31 18 12 7 6 0 61 20 43
2017 11 to 20 years in the federal public service 7 54 8 23 8 0 0 61 31 38
2017 More than 20 years in the federal public service 18 42 21 17 3 0 0 60 19 27

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 46 27 15 8 5 0 0 73 13 39
2018 3 to 10 years in the federal public service 28 37 16 7 6 0 6 69 14 39
2018 11 to 20 years in the federal public service 41 29 11 9 5 0 4 74 15 47
2018 More than 20 years in the federal public service 56 26 12 5 0 0 0 82 5 22
2017 Less than 3 years in the federal public service 28 29 22 14 4 0 3 59 19 31
2017 3 to 10 years in the federal public service 41 29 15 2 8 0 6 74 10 42
2017 11 to 20 years in the federal public service 42 21 18 5 14 0 0 64 18 38
2017 More than 20 years in the federal public service 40 30 20 4 3 0 4 72 7 27

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 26 30 23 19 2 0 0 56 21 39
2018 3 to 10 years in the federal public service 11 27 38 15 8 0 0 39 23 39
2018 11 to 20 years in the federal public service 6 22 25 12 35 0 0 28 47 48
2018 More than 20 years in the federal public service 15 13 26 13 33 0 0 28 46 22
2017 Less than 3 years in the federal public service 38 23 25 8 3 0 3 63 11 31
2017 3 to 10 years in the federal public service 26 26 24 13 12 0 0 52 24 43
2017 11 to 20 years in the federal public service 5 29 16 33 18 0 0 33 51 38
2017 More than 20 years in the federal public service 3 5 31 32 23 3 4 8 59 27

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 38 20 24 10 5 3 0 60 16 39
2018 3 to 10 years in the federal public service 31 23 22 14 7 0 2 56 21 39
2018 11 to 20 years in the federal public service 16 16 22 21 25 0 0 31 46 47
2018 More than 20 years in the federal public service 15 5 25 23 31 0 0 21 54 22
2017 Less than 3 years in the federal public service 53 33 9 0 3 0 3 88 3 31
2017 3 to 10 years in the federal public service 26 36 18 7 13 0 0 63 20 42
2017 11 to 20 years in the federal public service 8 27 25 21 18 0 0 35 40 38
2017 More than 20 years in the federal public service 3 9 34 27 21 0 7 12 52 27

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 27 13 36 14 7 0 3 41 22 39
2018 3 to 10 years in the federal public service 20 13 30 19 18 0 0 33 37 38
2018 11 to 20 years in the federal public service 11 17 19 22 30 0 0 29 52 47
2018 More than 20 years in the federal public service 11 18 13 9 44 0 4 31 55 21
2017 Less than 3 years in the federal public service 30 33 15 17 3 0 3 64 20 31
2017 3 to 10 years in the federal public service 28 19 19 19 15 0 0 47 35 43
2017 11 to 20 years in the federal public service 16 11 26 23 21 0 2 27 45 38
2017 More than 20 years in the federal public service 10 17 15 25 29 0 4 28 57 27

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 65 14 14 3 0 0 5 83 3 38
2018 3 to 10 years in the federal public service 53 20 17 3 3 0 5 77 5 37
2018 11 to 20 years in the federal public service 28 27 17 8 17 0 3 57 26 47
2018 More than 20 years in the federal public service 20 19 16 17 19 0 9 43 40 21
2017 Less than 3 years in the federal public service 70 21 6 0 0 0 3 94 0 31
2017 3 to 10 years in the federal public service 55 18 15 0 5 0 8 79 5 43
2017 11 to 20 years in the federal public service 34 30 17 17 0 0 3 66 17 37
2017 More than 20 years in the federal public service 15 25 24 6 17 0 14 46 26 27

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 52 33 10 5 0 0 0 85 5 39
2018 3 to 10 years in the federal public service 37 25 25 8 5 0 0 62 13 39
2018 11 to 20 years in the federal public service 22 24 19 13 22 0 0 47 35 46
2018 More than 20 years in the federal public service 28 19 4 26 19 0 4 49 46 22
2017 Less than 3 years in the federal public service 43 51 3 3 0 0 0 94 3 30
2017 3 to 10 years in the federal public service 47 26 19 3 3 0 2 75 6 43
2017 11 to 20 years in the federal public service 28 35 15 8 14 0 0 63 22 38
2017 More than 20 years in the federal public service 22 29 21 13 10 0 4 53 25 27

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 48 29 23 0 0 0 0 77 0 38
2018 3 to 10 years in the federal public service 24 41 19 10 6 0 0 65 16 38
2018 11 to 20 years in the federal public service 31 27 25 8 9 0 0 58 17 46
2018 More than 20 years in the federal public service 27 14 30 10 15 0 4 43 26 22
2017 Less than 3 years in the federal public service 61 30 6 3 0 0 0 91 3 30
2017 3 to 10 years in the federal public service 28 39 17 10 4 0 2 69 14 43
2017 11 to 20 years in the federal public service 36 27 19 13 6 0 0 62 19 38
2017 More than 20 years in the federal public service 35 23 25 9 3 0 4 61 13 27

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 36 34 20 8 2 0 0 70 10 39
2018 3 to 10 years in the federal public service 19 18 35 11 13 0 2 39 25 38
2018 11 to 20 years in the federal public service 24 16 20 22 19 0 0 40 41 47
2018 More than 20 years in the federal public service 11 23 25 8 33 0 0 34 41 22
2017 Less than 3 years in the federal public service 45 40 9 6 0 0 0 85 6 30
2017 3 to 10 years in the federal public service 18 34 20 17 9 0 2 54 26 43
2017 11 to 20 years in the federal public service 8 33 19 22 16 0 2 42 39 38
2017 More than 20 years in the federal public service 6 30 35 11 11 0 7 39 23 27

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 49 25 12 11 2 0 0 75 14 39
2018 3 to 10 years in the federal public service 23 29 23 8 14 2 0 53 23 38
2018 11 to 20 years in the federal public service 29 22 15 20 11 0 2 53 32 47
2018 More than 20 years in the federal public service 15 30 22 18 15 0 0 45 33 22
2017 Less than 3 years in the federal public service 34 44 12 3 6 0 0 79 9 30
2017 3 to 10 years in the federal public service 28 32 15 13 8 0 5 63 22 43
2017 11 to 20 years in the federal public service 28 23 24 8 14 0 2 52 23 38
2017 More than 20 years in the federal public service 40 7 29 4 14 0 7 50 19 27

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 42 36 14 3 5 0 0 78 8 39
2018 3 to 10 years in the federal public service 32 30 27 8 3 0 0 62 11 38
2018 11 to 20 years in the federal public service 45 20 15 13 8 0 0 65 20 47
2018 More than 20 years in the federal public service 33 22 32 8 5 0 0 54 14 22
2017 Less than 3 years in the federal public service 56 30 5 9 0 0 0 85 9 30
2017 3 to 10 years in the federal public service 49 29 11 6 3 0 2 79 9 43
2017 11 to 20 years in the federal public service 29 23 22 18 8 0 0 52 26 38
2017 More than 20 years in the federal public service 26 18 21 15 8 5 7 50 26 27

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 49 33 11 5 3 0 0 82 7 39
2018 3 to 10 years in the federal public service 74 16 5 0 3 0 2 92 3 38
2018 11 to 20 years in the federal public service 70 8 6 2 11 0 2 80 14 47
2018 More than 20 years in the federal public service 76 9 10 5 0 0 0 85 5 22
2017 Less than 3 years in the federal public service 79 15 3 3 0 0 0 94 3 31
2017 3 to 10 years in the federal public service 77 18 3 0 0 0 2 97 0 43
2017 11 to 20 years in the federal public service 75 12 6 5 0 0 2 89 5 38
2017 More than 20 years in the federal public service 60 20 4 0 5 0 12 90 5 27

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 82 10 5 0 0 0 3 95 0 39
2018 3 to 10 years in the federal public service 78 13 3 3 0 0 3 94 3 37
2018 11 to 20 years in the federal public service 81 2 2 2 4 0 9 91 6 46
2018 More than 20 years in the federal public service 76 10 0 4 0 5 4 95 5 22

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 74 18 0 0 5 0 2 95 5 39
2018 3 to 10 years in the federal public service 62 16 13 0 6 0 2 81 6 38
2018 11 to 20 years in the federal public service 78 6 2 0 9 0 4 88 9 47
2018 More than 20 years in the federal public service 68 0 9 9 5 0 9 74 16 22
2017 Less than 3 years in the federal public service 86 11 0 0 3 0 0 97 3 31
2017 3 to 10 years in the federal public service 83 5 4 3 0 0 5 92 3 42
2017 11 to 20 years in the federal public service 70 12 0 5 8 2 4 87 13 38
2017 More than 20 years in the federal public service 72 15 10 0 0 0 4 90 0 27

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 63 24 6 5 0 0 2 89 5 39
2018 3 to 10 years in the federal public service 66 21 7 0 0 3 2 92 0 39
2018 11 to 20 years in the federal public service 43 39 8 4 3 0 2 84 8 48
2018 More than 20 years in the federal public service 51 18 18 4 4 0 4 72 9 22
2017 Less than 3 years in the federal public service 85 10 3 3 0 0 0 94 3 31
2017 3 to 10 years in the federal public service 65 24 6 2 0 0 2 91 2 43
2017 11 to 20 years in the federal public service 58 24 3 5 5 0 6 87 10 38
2017 More than 20 years in the federal public service 51 22 16 4 3 0 4 77 7 27

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 77 13 3 0 5 0 2 92 5 39
2018 3 to 10 years in the federal public service 52 14 17 7 8 0 2 67 16 39
2018 11 to 20 years in the federal public service 42 27 12 10 6 0 2 70 17 48
2018 More than 20 years in the federal public service 40 26 10 4 15 0 4 69 20 21
2017 Less than 3 years in the federal public service 88 6 3 3 0 0 0 94 3 31
2017 3 to 10 years in the federal public service 71 20 2 4 0 0 2 94 4 43
2017 11 to 20 years in the federal public service 64 17 5 2 8 0 4 85 10 38
2017 More than 20 years in the federal public service 57 11 21 8 0 0 4 70 8 27

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 80 7 0 0 0 0 14 100 0 38
2018 3 to 10 years in the federal public service 61 8 0 0 0 3 28 100 0 39
2018 11 to 20 years in the federal public service 41 24 7 0 2 0 27 88 3 45
2018 More than 20 years in the federal public service 66 12 9 4 0 0 10 86 5 22
2017 Less than 3 years in the federal public service 75 6 6 3 0 0 10 90 3 31
2017 3 to 10 years in the federal public service 69 8 0 2 0 0 21 97 3 42
2017 11 to 20 years in the federal public service 48 22 0 2 0 0 28 97 3 38
2017 More than 20 years in the federal public service 26 13 12 0 0 0 49 76 0 27

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 67 12 10 0 3 3 6 86 3 39
2018 3 to 10 years in the federal public service 68 15 5 2 2 0 7 89 5 38
2018 11 to 20 years in the federal public service 58 17 12 2 3 0 8 82 5 47
2018 More than 20 years in the federal public service 78 4 4 4 0 0 10 91 5 22
2017 Less than 3 years in the federal public service 85 6 0 6 3 0 0 91 9 31
2017 3 to 10 years in the federal public service 76 12 5 0 2 0 5 92 3 43
2017 11 to 20 years in the federal public service 59 30 8 0 0 0 4 92 0 38
2017 More than 20 years in the federal public service 65 16 9 3 3 0 4 85 6 27

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 48 13 8 10 21 0 0 60 32 38
2018 3 to 10 years in the federal public service 58 15 5 6 7 0 10 81 13 39
2018 11 to 20 years in the federal public service 82 10 1 4 0 0 2 94 4 48
2018 More than 20 years in the federal public service 84 4 0 0 4 0 9 96 4 22
2017 Less than 3 years in the federal public service 45 9 23 3 20 0 0 54 23 31
2017 3 to 10 years in the federal public service 74 10 2 4 0 0 9 93 5 43
2017 11 to 20 years in the federal public service 70 11 8 0 5 0 6 87 5 38
2017 More than 20 years in the federal public service 64 16 4 7 0 5 4 88 8 27

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 60 23 15 3 0 0 0 82 3 39
2018 3 to 10 years in the federal public service 56 20 8 2 6 2 5 82 9 39
2018 11 to 20 years in the federal public service 55 25 10 2 3 0 4 84 5 48
2018 More than 20 years in the federal public service 77 6 9 0 0 0 9 90 0 21
2017 Less than 3 years in the federal public service 60 23 17 0 0 0 0 83 0 31
2017 3 to 10 years in the federal public service 64 27 5 2 0 0 2 93 2 43
2017 11 to 20 years in the federal public service 42 39 13 0 3 0 4 84 3 38
2017 More than 20 years in the federal public service 57 16 23 0 0 0 4 76 0 27

Question 63. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 29 40 21 11 0 0 0 69 11 39
2018 3 to 10 years in the federal public service 15 30 42 7 5 0 0 45 12 39
2018 11 to 20 years in the federal public service 8 22 35 20 15 0 0 30 35 48
2018 More than 20 years in the federal public service 5 19 34 22 19 0 0 25 41 22
2017 Less than 3 years in the federal public service 27 47 19 6 0 0 0 74 6 31
2017 3 to 10 years in the federal public service 23 36 31 2 8 0 0 58 10 43
2017 11 to 20 years in the federal public service 8 17 42 24 10 0 0 24 34 38
2017 More than 20 years in the federal public service 4 10 58 8 20 0 0 14 28 27

Question 64. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 6 7 25 36 26 0 0 62 13 39
2018 3 to 10 years in the federal public service 8 24 35 20 13 0 0 33 32 38
2018 11 to 20 years in the federal public service 26 13 43 11 6 0 0 18 39 47
2018 More than 20 years in the federal public service 27 22 35 10 5 0 0 15 49 22
2017 Less than 3 years in the federal public service 3 3 22 49 24 0 0 72 6 31
2017 3 to 10 years in the federal public service 12 7 35 32 14 0 0 46 19 43
2017 11 to 20 years in the federal public service 12 25 47 10 6 0 0 16 37 38
2017 More than 20 years in the federal public service 8 39 25 20 9 0 0 28 47 27
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 65 15 7 0 0 10 3 75 25 39
2018 3 to 10 years in the federal public service 22 38 22 15 3 0 0 22 78 39
2018 11 to 20 years in the federal public service 40 39 15 4 2 0 0 40 60 48
2018 More than 20 years in the federal public service 52 42 0 5 0 0 0 52 48 22
2017 Less than 3 years in the federal public service 30 32 12 17 0 3 6 33 67 31
2017 3 to 10 years in the federal public service 32 34 17 6 3 5 2 35 65 43
2017 11 to 20 years in the federal public service 45 28 16 3 5 3 0 46 54 38
2017 More than 20 years in the federal public service 57 24 7 4 0 8 0 62 38 27

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 20 30
2018 11 to 20 years in the federal public service 14 29
2017 Less than 3 years in the federal public service 28 18
2017 3 to 10 years in the federal public service 31 24
2017 11 to 20 years in the federal public service 28 21
2017 More than 20 years in the federal public service 11 10

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 24 30
2018 11 to 20 years in the federal public service 28 29
2017 Less than 3 years in the federal public service 47 18
2017 3 to 10 years in the federal public service 30 24
2017 11 to 20 years in the federal public service 26 21
2017 More than 20 years in the federal public service 30 10

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 23 30
2018 11 to 20 years in the federal public service 22 29
2017 Less than 3 years in the federal public service 5 18
2017 3 to 10 years in the federal public service 26 24
2017 11 to 20 years in the federal public service 5 21
2017 More than 20 years in the federal public service 24 10

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 37 30
2018 11 to 20 years in the federal public service 34 29
2017 Less than 3 years in the federal public service 21 18
2017 3 to 10 years in the federal public service 40 24
2017 11 to 20 years in the federal public service 38 21
2017 More than 20 years in the federal public service 59 10

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 3 30
2018 11 to 20 years in the federal public service 3 29
2017 Less than 3 years in the federal public service 0 18
2017 3 to 10 years in the federal public service 3 24
2017 11 to 20 years in the federal public service 0 21
2017 More than 20 years in the federal public service 0 10

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 30 30
2018 11 to 20 years in the federal public service 31 29

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 21 30
2018 11 to 20 years in the federal public service 40 29
2017 Less than 3 years in the federal public service 34 18
2017 3 to 10 years in the federal public service 39 24
2017 11 to 20 years in the federal public service 45 21
2017 More than 20 years in the federal public service 27 10

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2018 3 to 10 years in the federal public service 0 50 24 13 0 13 30
2018 11 to 20 years in the federal public service 11 60 14 7 0 7 27
2017 Less than 3 years in the federal public service 28 49 23 0 0 0 18
2017 3 to 10 years in the federal public service 16 53 21 6 0 4 26
2017 11 to 20 years in the federal public service 31 48 9 6 0 5 20
2017 More than 20 years in the federal public service 0 89 11 0 0 0 10

Question 70. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 3 to 10 years in the federal public service 54 46 30
2018 11 to 20 years in the federal public service 53 47 29

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 59 12 7 3 3 6 11 86 6 39
2018 3 to 10 years in the federal public service 45 15 10 8 10 0 11 67 21 39
2018 11 to 20 years in the federal public service 64 6 7 6 8 0 9 77 16 48
2018 More than 20 years in the federal public service 78 5 4 4 0 0 9 91 5 22

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 3 to 10 years in the federal public service 29 31 6 13 13 0 7 64 29 30
2018 11 to 20 years in the federal public service 29 30 15 7 9 0 11 65 18 29
2017 Less than 3 years in the federal public service 24 14 9 30 14 0 9 42 48 18
2017 3 to 10 years in the federal public service 38 30 11 0 9 0 13 77 10 26
2017 11 to 20 years in the federal public service 44 13 14 0 10 0 19 71 12 21
2017 More than 20 years in the federal public service 40 33 19 8 0 0 0 73 8 10

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 3 to 10 years in the federal public service 0 10 6 13 28 3 39 18 71 30
2018 11 to 20 years in the federal public service 3 7 10 6 13 3 57 26 47 29
2017 Less than 3 years in the federal public service 21 0 5 10 15 0 48 40 50 17
2017 3 to 10 years in the federal public service 16 3 10 0 23 4 44 37 44 26
2017 11 to 20 years in the federal public service 0 0 5 0 9 5 81 0 66 21
2017 More than 20 years in the federal public service 8 15 19 0 11 11 36 43 22 10
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