2018 Public Service Employee Survey Results by Theme for Canadian Transportation Agency by Question 78. Please indicate your occupational group and level. Occupational group and level - CO

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 30 37 10 13 10 0 0 67 23 30
2018 CO-02 29 43 7 7 14 0 0 71 21 14
2017 CO 42 31 10 7 10 0 0 73 17 28
2017 CO-02 40 45 7 7 0 0 0 85 7 13
2014 CO 34 32 11 14 9 0 0 66 23 35
2014 CO-02 44 31 6 6 13 0 0 75 19 16
2011 CO 26 47 15 3 9 0 0 74 12 34
2011 CO-01 17 50 17 0 17 0 0 67 17 12
2011 CO-02 25 50 13 6 6 0 0 75 13 16

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 23 33 3 17 23 0 0 57 40 30
2018 CO-02 14 43 0 21 21 0 0 57 43 14
2017 CO 35 27 7 10 20 0 0 63 30 28
2017 CO-02 40 30 15 7 7 0 0 70 15 13

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 61 25 11 4 0 0 0 86 4 28
2018 CO-02 54 31 15 0 0 0 0 85 0 13
2017 CO 66 24 0 3 6 0 0 90 10 28
2017 CO-02 70 30 0 0 0 0 0 100 0 13
2014 CO 54 31 3 9 3 0 0 86 11 35
2014 CO-02 62 31 0 6 0 0 0 94 6 16
2011 CO 53 41 3 0 3 0 0 94 3 34
2011 CO-01 42 42 8 0 8 0 0 83 8 12
2011 CO-02 56 44 0 0 0 0 0 100 0 16

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 33 33 17 3 13 0 0 67 17 30
2018 CO-02 29 43 14 0 14 0 0 71 14 14
2017 CO 42 24 17 7 10 0 0 66 17 28
2017 CO-02 55 30 15 0 0 0 0 85 0 13
2014 CO 31 26 11 20 11 0 0 57 31 35
2014 CO-02 37 31 6 13 13 0 0 69 25 16
2011 CO 32 44 9 9 6 0 0 76 15 34
2011 CO-01 17 42 17 17 8 0 0 58 25 12
2011 CO-02 44 44 0 6 6 0 0 88 13 16

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 20 20 17 13 30 0 0 40 43 30
2018 CO-02 14 21 36 7 21 0 0 36 29 14
2017 CO 21 32 17 17 13 0 0 53 30 28
2017 CO-02 15 48 15 22 0 0 0 63 22 13
2014 CO 31 20 9 14 26 0 0 51 40 35
2014 CO-02 37 25 6 6 25 0 0 62 31 16
2011 CO 18 35 24 3 21 0 0 53 24 34
2011 CO-01 8 33 25 8 25 0 0 42 33 12
2011 CO-02 19 31 31 0 19 0 0 50 19 16

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 20 20 17 17 27 0 0 40 43 30
2018 CO-02 14 21 36 14 14 0 0 36 29 14
2017 CO 25 24 14 14 24 0 0 49 37 28
2017 CO-02 25 30 7 30 7 0 0 55 37 13
2014 CO 26 29 6 29 11 0 0 54 40 35
2014 CO-02 37 25 6 19 13 0 0 62 31 16
2011 CO 18 38 15 12 18 0 0 56 29 34
2011 CO-01 8 42 8 17 25 0 0 50 42 12
2011 CO-02 19 38 25 6 13 0 0 56 19 16

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 13 20 17 13 33 3 0 34 48 30
2018 CO-02 14 14 21 14 29 7 0 31 46 14
2017 CO 25 21 21 7 20 3 3 49 29 28
2017 CO-02 33 22 15 15 7 7 0 59 24 13
2014 CO 26 26 11 11 23 0 3 53 35 35
2014 CO-02 31 25 13 13 19 0 0 56 31 16
2011 CO 24 24 18 6 21 6 3 52 29 34
2011 CO-01 8 25 25 0 25 8 8 40 30 12
2011 CO-02 25 31 19 6 19 0 0 56 25 16
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 43 27 3 17 10 0 0 70 27 30
2018 CO-02 43 21 0 21 14 0 0 64 36 14
2017 CO 70 21 0 0 10 0 0 90 10 28
2017 CO-02 85 15 0 0 0 0 0 100 0 13
2014 CO 57 20 3 8 11 0 0 77 20 35
2014 CO-02 62 19 0 6 13 0 0 81 19 16
2011 CO 33 33 21 3 6 3 0 69 9 33
2011 CO-01 27 36 18 0 18 0 0 64 18 11
2011 CO-02 31 25 31 6 0 6 0 60 7 16

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 27 43 0 10 20 0 0 70 30 30
2018 CO-02 21 36 0 21 21 0 0 57 43 14
2017 CO 53 17 14 7 10 0 0 70 17 28
2017 CO-02 55 22 15 7 0 0 0 78 7 13
2014 CO 40 26 11 14 8 0 0 66 23 35
2014 CO-02 44 25 13 13 6 0 0 69 19 16
2011 CO 36 33 12 12 6 0 0 70 18 33
2011 CO-01 18 27 18 18 18 0 0 45 36 11
2011 CO-02 44 38 13 6 0 0 0 81 6 16

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 38 28 7 10 17 0 0 66 28 29
2018 CO-02 36 21 7 14 21 0 0 57 36 14
2017 CO 63 10 14 3 10 0 0 73 13 28
2017 CO-02 63 15 15 7 0 0 0 78 7 13
2014 CO 43 37 3 11 6 0 0 80 17 35
2014 CO-02 56 25 6 13 0 0 0 81 13 16

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 23 17 17 20 23 0 0 40 43 30
2018 CO-02 29 14 21 14 21 0 0 43 36 14
2017 CO 17 31 18 10 20 3 0 50 31 28
2017 CO-02 30 22 25 7 7 7 0 57 16 13
2014 CO 17 23 17 23 17 3 0 41 41 35
2014 CO-02 25 19 13 25 13 6 0 46 40 16
2011 CO 12 26 15 18 15 15 0 45 38 34
2011 CO-01 8 25 17 8 25 17 0 40 40 12
2011 CO-02 6 25 19 25 6 19 0 38 38 16

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 20 17 13 23 27 0 0 37 50 30
2018 CO-02 21 14 14 29 21 0 0 36 50 14
2017 CO 21 27 18 14 20 0 0 48 34 28
2017 CO-02 30 30 18 22 0 0 0 60 22 13
2014 CO 20 23 20 20 17 0 0 43 37 35
2014 CO-02 25 25 19 19 13 0 0 50 31 16
2011 CO 18 21 24 12 24 3 0 39 36 34
2011 CO-01 8 25 33 0 33 0 0 33 33 12
2011 CO-02 19 19 19 19 19 6 0 40 40 16

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 10 27 23 13 27 0 0 37 40 30
2018 CO-02 7 29 29 14 21 0 0 36 36 14
2017 CO 21 21 18 14 27 0 0 41 41 28
2017 CO-02 22 30 18 22 7 0 0 52 30 13
2014 CO 17 29 14 23 14 3 0 47 38 35
2014 CO-02 31 25 6 13 19 6 0 60 33 16
2011 CO 15 21 29 24 9 3 0 36 33 34
2011 CO-01 8 17 33 25 8 8 0 27 36 12
2011 CO-02 19 19 31 25 6 0 0 38 31 16

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 10 23 17 17 33 0 0 33 50 30
2018 CO-02 0 29 21 21 29 0 0 29 50 14
2017 CO 21 21 15 17 27 0 0 41 44 28
2017 CO-02 22 30 18 22 7 0 0 52 30 13
2014 CO 11 23 11 26 29 0 0 34 54 35
2014 CO-02 25 13 6 31 25 0 0 37 56 16
2011 CO 9 26 12 29 24 0 0 35 53 34
2011 CO-01 0 17 8 33 42 0 0 17 75 12
2011 CO-02 13 31 19 25 13 0 0 44 38 16
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 17 27 23 10 23 0 0 43 33 30
2018 CO-02 14 43 14 7 21 0 0 57 29 14
2017 CO 32 45 7 7 10 0 0 76 17 28
2017 CO-02 33 52 7 7 0 0 0 85 7 13
2014 CO 23 23 17 17 20 0 0 46 37 35
2014 CO-02 31 13 19 31 6 0 0 44 38 16
2011 CO 15 47 15 15 6 3 0 64 21 34
2011 CO-01 8 50 17 17 8 0 0 58 25 12
2011 CO-02 13 44 19 13 6 6 0 60 20 16

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 24 41 17 3 14 0 0 66 17 29
2018 CO-02 21 50 21 0 7 0 0 71 7 14
2017 CO 32 31 10 17 10 0 0 63 27 28
2017 CO-02 33 45 15 7 0 0 0 78 7 13

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 7 13 13 17 27 23 0 26 57 30
2018 CO-02 7 7 14 29 29 14 0 17 67 14
2017 CO 14 21 21 7 13 21 5 46 27 28
2017 CO-02 0 22 15 0 15 37 10 43 29 13
2014 CO 17 11 14 17 23 11 6 34 48 35
2014 CO-02 12 19 13 13 19 13 13 41 42 16

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 30 33 13 13 10 0 0 63 23 30
2018 CO-02 29 21 21 14 14 0 0 50 29 14
2017 CO 49 34 3 3 10 0 0 83 13 28
2017 CO-02 40 45 7 7 0 0 0 85 7 13
2014 CO 34 32 9 17 8 0 0 66 26 35
2014 CO-02 25 44 13 13 6 0 0 69 19 16
2011 CO 24 42 15 12 3 0 3 69 16 33
2011 CO-01 18 45 18 9 9 0 0 64 18 11
2011 CO-02 19 44 19 13 0 0 6 67 13 16

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 27 40 13 17 3 0 0 67 20 30
2018 CO-02 21 57 21 0 0 0 0 79 0 14
2017 CO 31 34 10 17 3 0 5 68 21 28
2017 CO-02 37 15 15 15 7 0 10 58 25 13
2014 CO 35 38 3 15 9 0 0 74 23 34
2014 CO-02 53 27 7 13 0 0 0 80 13 15
2011 CO 18 32 24 26 0 0 0 50 26 34
2011 CO-01 8 33 17 42 0 0 0 42 42 12
2011 CO-02 25 25 31 19 0 0 0 50 19 16

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 37 47 3 10 3 0 0 83 13 30
2018 CO-02 36 50 7 7 0 0 0 86 7 14
2017 CO 42 41 10 0 6 0 0 83 6 28
2017 CO-02 55 37 7 0 0 0 0 93 0 13
2014 CO 34 32 17 11 6 0 0 66 17 35
2014 CO-02 38 38 18 0 6 0 0 75 6 16
2011 CO 32 35 21 6 6 0 0 68 12 34
2011 CO-01 8 33 33 17 8 0 0 42 25 12
2011 CO-02 50 31 13 0 6 0 0 81 6 16

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 53 40 3 3 0 0 0 93 3 30
2018 CO-02 50 43 7 0 0 0 0 93 0 14
2017 CO 59 21 10 0 6 3 0 83 7 28
2017 CO-02 63 30 0 0 0 7 0 100 0 13
2014 CO 43 43 11 3 0 0 0 86 3 35
2014 CO-02 44 50 6 0 0 0 0 94 0 16
2011 CO 29 56 9 3 3 0 0 85 6 34
2011 CO-01 8 67 17 0 8 0 0 75 8 12
2011 CO-02 25 63 6 6 0 0 0 88 6 16

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 10 33 13 20 20 3 0 45 41 30
2018 CO-02 7 43 14 14 14 7 0 54 31 14
2017 CO 29 21 14 27 6 3 0 51 35 28
2017 CO-02 33 30 7 22 0 7 0 68 24 13
2014 CO 17 31 11 14 23 3 0 50 38 35
2014 CO-02 19 44 13 6 13 6 0 67 20 16
2011 CO 15 29 24 18 12 3 0 45 30 34
2011 CO-01 17 17 17 25 25 0 0 33 50 12
2011 CO-02 13 44 13 19 6 6 0 60 27 16

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 10 13 27 17 27 7 0 25 46 30
2018 CO-02 7 7 36 21 21 7 0 15 46 14
2017 CO 18 31 10 7 27 3 3 53 36 28
2017 CO-02 25 37 7 7 22 0 0 63 30 13
2014 CO 20 14 3 28 29 0 6 36 60 35
2014 CO-02 31 19 0 25 25 0 0 50 50 16
2011 CO 6 26 15 26 21 3 3 34 50 34
2011 CO-01 8 8 17 25 33 8 0 18 64 12
2011 CO-02 0 44 13 31 13 0 0 44 44 16

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 23 37 13 10 17 0 0 60 27 30
2018 CO-02 21 36 7 14 21 0 0 57 36 14
2017 CO 27 49 7 7 10 0 0 76 17 28
2017 CO-02 30 63 0 7 0 0 0 93 7 13
2014 CO 26 37 6 17 14 0 0 63 31 35
2014 CO-02 31 31 6 25 6 0 0 62 31 16
2011 CO 24 44 9 12 12 0 0 68 24 34
2011 CO-01 17 25 8 25 25 0 0 42 50 12
2011 CO-02 13 63 13 6 6 0 0 75 13 16

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 27 30 17 10 13 3 0 59 24 30
2018 CO-02 14 36 21 14 7 7 0 54 23 14
2017 CO 32 51 3 3 10 0 0 83 13 28
2017 CO-02 48 52 0 0 0 0 0 100 0 13
2014 CO 34 20 14 11 20 0 0 54 31 35
2014 CO-02 44 13 13 19 13 0 0 56 31 16

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 23 33 7 20 17 0 0 57 37 30
2018 CO-02 21 43 7 14 14 0 0 64 29 14
2017 CO 32 27 14 14 13 0 0 59 27 28
2017 CO-02 40 37 0 15 7 0 0 78 22 13
2014 CO 29 32 20 6 14 0 0 60 20 35
2014 CO-02 37 25 25 6 6 0 0 62 13 16
2011 CO 24 50 12 15 0 0 0 74 15 34
2011 CO-01 17 25 25 33 0 0 0 42 33 12
2011 CO-02 19 69 6 6 0 0 0 88 6 16

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 13 33 23 17 13 0 0 47 30 30
2018 CO-02 7 29 36 14 14 0 0 36 29 14
2017 CO 15 41 21 14 10 0 0 56 24 28
2017 CO-02 25 30 30 15 0 0 0 55 15 13

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 23 37 20 10 10 0 0 60 20 30
2018 CO-02 21 57 14 0 7 0 0 79 7 14
2017 CO 49 34 10 0 7 0 0 83 7 28
2017 CO-02 48 52 0 0 0 0 0 100 0 13
2014 CO 51 20 3 14 11 0 0 71 26 35
2014 CO-02 69 13 0 13 6 0 0 81 19 16
2011 CO 38 26 12 15 9 0 0 65 24 34
2011 CO-01 17 42 8 25 8 0 0 58 33 12
2011 CO-02 50 13 19 13 6 0 0 63 19 16

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 7 40 17 23 10 0 3 48 34 30
2018 CO-02 0 43 21 29 7 0 0 43 36 14
2017 CO 62 24 0 10 3 0 0 86 14 28
2017 CO-02 48 37 0 15 0 0 0 85 15 13
2014 CO 34 40 11 6 6 0 3 77 12 35
2014 CO-02 37 38 13 6 0 0 6 80 7 16
2011 CO 41 32 15 9 3 0 0 74 12 34
2011 CO-01 17 58 17 8 0 0 0 75 8 12
2011 CO-02 50 19 19 13 0 0 0 69 13 16

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 CO 47 20 33 30
2018 CO-02 50 21 29 14
2017 CO 34 32 34 28
2017 CO-02 15 48 37 13
2014 CO 46 17 37 35
2014 CO-02 31 18 50 16
2011 CO 35 29 35 34
2011 CO-01 42 8 50 12
2011 CO-02 31 44 25 16

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 CO 14 14 57 0 7 7 14
2014 CO 25 25 50 0 9999 0 16
2011 CO 8 17 67 8 9999 0 12
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 70 17 3 3 7 0 0 87 10 30
2018 CO-02 79 14 0 0 7 0 0 93 7 14
2017 CO 46 38 7 0 10 0 0 83 10 28
2017 CO-02 40 60 0 0 0 0 0 100 0 13
2014 CO 46 32 14 6 3 0 0 77 8 35
2014 CO-02 62 13 19 6 0 0 0 75 6 16
2011 CO 41 41 12 3 3 0 0 82 6 34
2011 CO-01 25 67 0 0 8 0 0 92 8 12
2011 CO-02 44 25 25 6 0 0 0 69 6 16

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 30 40 7 17 7 0 0 70 23 30
2018 CO-02 29 50 7 14 0 0 0 79 14 14
2017 CO 27 49 17 0 6 0 0 76 6 28
2017 CO-02 22 55 22 0 0 0 0 78 0 13
2014 CO 31 43 14 9 3 0 0 74 11 35
2014 CO-02 44 44 0 6 6 0 0 87 13 16
2011 CO 32 41 15 3 6 3 0 76 9 34
2011 CO-01 25 50 17 0 8 0 0 75 8 12
2011 CO-02 38 38 13 0 6 6 0 80 7 16

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 27 30 23 7 13 0 0 20 57 30
2018 CO-02 21 43 14 14 7 0 0 21 64 14
2017 CO 17 21 41 17 3 0 0 21 38 28
2017 CO-02 7 18 52 22 0 0 0 22 25 13
2014 CO 14 23 34 17 9 3 0 27 38 35
2014 CO-02 13 19 44 13 13 0 0 25 31 16
2011 CO 6 24 35 18 18 0 0 35 29 34
2011 CO-01 8 33 42 8 8 0 0 17 42 12
2011 CO-02 6 19 19 31 25 0 0 56 25 16

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 7 27 37 17 10 3 0 28 34 30
2018 CO-02 0 29 50 14 0 7 0 15 31 14
2017 CO 17 20 35 21 7 0 0 27 37 28
2017 CO-02 7 7 55 22 7 0 0 30 15 13
2014 CO 11 11 26 20 29 0 3 50 23 35
2014 CO-02 6 13 19 19 37 0 6 60 20 16
2011 CO 15 12 9 24 38 3 0 64 27 34
2011 CO-01 25 0 17 17 42 0 0 58 25 12
2011 CO-02 13 19 6 19 38 6 0 60 33 16

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 27 23 17 17 13 0 3 31 52 30
2018 CO-02 21 43 7 14 7 0 7 23 69 14
2017 CO 7 45 27 17 3 0 0 21 52 28
2017 CO-02 7 40 15 30 7 0 0 37 48 13
2014 CO 26 29 20 23 3 0 0 26 54 35
2014 CO-02 19 19 31 25 6 0 0 31 38 16
2011 CO 18 24 15 21 21 3 0 42 42 34
2011 CO-01 33 25 17 17 8 0 0 25 58 12
2011 CO-02 13 25 13 19 25 6 0 47 40 16

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 21 24 41 0 14 0 0 14 45 29
2018 CO-02 21 29 43 0 7 0 0 7 50 14
2017 CO 22 14 44 17 3 0 0 21 35 28
2017 CO-02 25 7 45 15 7 0 0 22 33 13
2014 CO 14 26 29 20 11 0 0 31 40 35
2014 CO-02 13 13 31 25 19 0 0 44 25 16
2011 CO 9 15 24 38 12 3 0 52 24 34
2011 CO-01 17 0 33 42 8 0 0 50 17 12
2011 CO-02 6 25 13 31 19 6 0 53 33 16

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 37 30 27 3 3 0 0 7 67 30
2018 CO-02 36 36 29 0 0 0 0 0 71 14
2017 CO 24 30 29 14 3 0 0 17 54 28
2017 CO-02 22 30 33 15 0 0 0 15 52 13
2014 CO 23 23 17 23 11 0 3 35 47 35
2014 CO-02 13 25 19 19 18 0 6 40 40 16
2011 CO 15 15 15 41 12 3 0 55 30 34
2011 CO-01 25 0 17 58 0 0 0 58 25 12
2011 CO-02 6 31 6 25 25 6 0 53 40 16

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 13 20 43 13 3 3 3 18 36 30
2018 CO-02 0 29 43 21 0 7 0 23 31 14
2017 CO 17 10 14 34 17 3 5 56 29 28
2017 CO-02 7 7 22 30 22 0 10 58 17 13
2014 CO 9 3 32 30 26 0 0 56 12 34
2014 CO-02 6 0 25 31 37 0 0 69 6 16
2011 CO 6 3 32 26 26 6 0 56 9 34
2011 CO-01 8 0 42 25 17 8 0 45 9 12
2011 CO-02 6 6 31 19 31 6 0 53 13 16

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 23 27 27 10 10 3 0 21 52 30
2018 CO-02 14 43 29 7 7 0 0 14 57 14
2017 CO 10 30 27 22 10 0 0 32 41 28
2017 CO-02 7 22 22 40 7 0 0 48 30 13
2014 CO 14 37 23 17 9 0 0 26 51 35
2014 CO-02 13 25 31 25 6 0 0 31 38 16

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 33 30 17 7 10 3 0 66 17 30
2018 CO-02 21 36 14 0 21 7 0 62 23 14
2017 CO 56 27 3 7 6 0 0 83 13 28
2017 CO-02 63 30 7 0 0 0 0 93 0 13
2014 CO 46 11 3 23 17 0 0 57 40 35
2014 CO-02 56 0 6 25 13 0 0 56 38 16

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 40 37 3 7 13 0 0 77 20 30
2018 CO-02 36 29 0 7 29 0 0 64 36 14
2017 CO 80 14 6 0 0 0 0 94 0 28
2017 CO-02 85 15 0 0 0 0 0 100 0 13
2014 CO 46 29 9 11 6 0 0 74 17 35
2014 CO-02 44 38 6 6 6 0 0 81 13 16

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 30 47 7 3 10 3 0 79 14 30
2018 CO-02 29 43 0 0 21 7 0 77 23 14

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 37 30 23 7 0 3 0 69 7 30
2018 CO-02 29 36 29 7 0 0 0 64 7 14
2017 CO 27 32 24 7 3 7 0 64 11 28
2017 CO-02 22 40 15 7 0 15 0 74 9 13
2014 CO 29 34 26 6 0 6 0 67 6 35
2014 CO-02 31 25 38 0 0 6 0 60 0 16

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 33 23 20 20 3 0 0 57 23 30
2018 CO-02 36 14 29 14 7 0 0 50 21 14
2017 CO 34 25 27 7 3 3 0 61 11 28
2017 CO-02 22 40 30 0 0 7 0 68 0 13
2014 CO 29 29 20 6 14 3 0 59 21 35
2014 CO-02 31 31 19 0 13 6 0 67 13 16
2011 CO 21 32 18 15 9 6 0 56 25 34
2011 CO-01 17 25 25 8 17 8 0 45 27 12
2011 CO-02 13 38 19 25 0 6 0 53 27 16

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 27 27 10 20 17 0 0 53 37 30
2018 CO-02 21 29 21 14 14 0 0 50 29 14
2017 CO 34 32 14 17 3 0 0 66 20 28
2017 CO-02 22 48 15 7 7 0 0 70 15 13
2014 CO 37 26 11 11 14 0 0 63 26 35
2014 CO-02 44 19 19 0 19 0 0 62 19 16
2011 CO 26 41 15 9 9 0 0 68 18 34
2011 CO-01 8 50 8 25 8 0 0 58 33 12
2011 CO-02 31 38 25 0 6 0 0 69 6 16

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 14 24 14 24 17 3 3 41 44 29
2018 CO-02 21 29 7 14 21 7 0 54 38 14
2017 CO 35 34 17 6 0 0 7 75 7 28
2017 CO-02 33 37 15 0 0 0 15 82 0 13
2014 CO 34 17 11 6 20 3 9 58 29 35
2014 CO-02 37 19 6 13 6 6 13 69 23 16

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 20 23 27 17 13 0 0 43 30 30
2018 CO-02 14 21 36 21 7 0 0 36 29 14
2017 CO 38 35 3 17 7 0 0 73 24 28
2017 CO-02 37 40 0 7 15 0 0 78 22 13
2014 CO 26 26 11 14 20 3 0 53 35 35
2014 CO-02 37 19 6 13 19 6 0 60 33 16
2011 CO 18 35 3 18 21 3 3 56 41 34
2011 CO-01 25 33 0 17 17 8 0 64 36 12
2011 CO-02 6 38 0 25 25 0 6 47 53 16

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 20 27 20 17 17 0 0 47 33 30
2018 CO-02 21 29 21 21 7 0 0 50 29 14

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 7 7 13 13 53 7 0 14 71 30
2018 CO-02 7 0 14 21 50 7 0 8 77 14
2017 CO 7 17 20 21 17 11 7 29 46 28
2017 CO-02 15 7 15 22 22 10 7 27 55 13
2014 CO 14 3 20 17 37 9 0 19 59 35
2014 CO-02 25 6 13 19 31 6 0 33 54 16
2011 CO 6 15 12 12 29 24 3 28 56 34
2011 CO-01 0 17 0 8 33 42 0 29 71 12
2011 CO-02 0 13 25 6 31 19 6 17 50 16

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CO 20 80 30

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 7 3 33 7 7 33 10 18 24 30
2018 CO-02 7 7 29 14 14 7 21 20 40 14
2017 CO 10 10 21 13 0 35 10 38 24 28
2017 CO-02 15 7 30 7 0 33 7 38 13 13
2014 CO 9 9 6 17 20 37 3 29 62 35
2014 CO-02 13 0 0 13 19 50 6 29 71 16

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 23 20 23 13 7 10 3 50 23 30
2018 CO-02 21 21 21 14 14 0 7 46 31 14
2017 CO 27 27 24 3 7 11 0 61 12 28
2017 CO-02 22 30 15 7 7 18 0 64 18 13
2014 CO 20 23 17 6 26 9 0 47 34 35
2014 CO-02 25 13 19 0 25 19 0 46 31 16
2011 CO 24 9 32 18 15 3 0 33 33 34
2011 CO-01 17 8 58 8 8 0 0 25 17 12
2011 CO-02 19 13 25 19 19 6 0 33 40 16

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CO 27 73 30

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 3 0 33 3 10 40 10 7 27 30
2018 CO-02 0 0 36 0 21 29 14 0 38 14
2017 CO 7 10 27 0 0 46 10 38 0 28
2017 CO-02 7 7 30 0 0 55 0 33 0 13
2014 CO 11 9 14 3 9 51 3 44 25 35
2014 CO-02 13 0 13 0 6 62 6 40 20 16

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 30 13 17 7 10 23 0 57 22 30
2018 CO-02 21 14 21 7 14 21 0 45 27 14
2017 CO 24 34 14 7 0 22 0 74 9 28
2017 CO-02 22 22 22 7 0 25 0 60 10 13
2014 CO 26 20 17 6 9 23 0 59 18 35
2014 CO-02 25 25 13 0 6 31 0 73 9 16
2011 CO 32 18 29 6 6 9 0 55 13 34
2011 CO-01 33 17 42 0 0 8 0 55 0 12
2011 CO-02 25 13 31 13 6 13 0 43 21 16
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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 37 40 0 10 13 0 0 77 23 30
2018 CO-02 36 29 0 14 21 0 0 64 36 14
2017 CO 66 17 10 0 6 0 0 83 6 28
2017 CO-02 78 22 0 0 0 0 0 100 0 13

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 40 30 10 10 7 3 0 72 17 30
2018 CO-02 43 29 7 7 14 0 0 71 21 14
2017 CO 35 44 7 10 3 0 0 79 14 28
2017 CO-02 48 30 7 15 0 0 0 78 15 13

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 17 20 17 27 17 3 0 38 45 30
2018 CO-02 29 7 14 14 36 0 0 36 50 14
2017 CO 17 38 11 20 14 0 0 55 34 28
2017 CO-02 15 52 10 15 7 0 0 67 22 13

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 37 40 7 10 0 0 7 82 11 30
2018 CO-02 36 43 7 14 0 0 0 79 14 14
2017 CO 29 39 18 7 7 0 0 68 14 27
2017 CO-02 19 49 8 8 16 0 0 68 24 12

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 7 17 17 23 37 0 0 23 60 30
2018 CO-02 0 14 21 21 43 0 0 14 64 14
2017 CO 27 11 24 24 14 0 0 38 38 28
2017 CO-02 7 25 22 30 15 0 0 33 45 13

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 17 10 20 13 37 0 3 28 52 30
2018 CO-02 7 21 29 14 29 0 0 29 43 14
2017 CO 14 37 21 15 14 0 0 51 29 28
2017 CO-02 7 37 22 10 22 0 0 45 33 13

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 3 10 27 27 33 0 0 13 60 30
2018 CO-02 0 0 36 29 36 0 0 0 64 14
2017 CO 29 7 20 27 17 0 0 35 45 28
2017 CO-02 25 7 15 37 15 0 0 33 52 13

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 28 21 17 17 10 0 7 52 30 29
2018 CO-02 31 23 15 15 15 0 0 54 31 13
2017 CO 45 31 14 7 3 0 0 76 10 28
2017 CO-02 33 37 22 0 7 0 0 70 7 13

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 17 27 23 17 17 0 0 43 33 30
2018 CO-02 7 43 21 7 21 0 0 50 29 14
2017 CO 42 27 21 7 3 0 0 69 10 28
2017 CO-02 33 30 37 0 0 0 0 63 0 13

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 21 34 21 14 10 0 0 55 24 29
2018 CO-02 21 36 14 14 14 0 0 57 29 14
2017 CO 32 21 34 6 7 0 0 53 13 28
2017 CO-02 33 30 37 0 0 0 0 63 0 13

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 17 10 17 24 28 0 3 29 54 29
2018 CO-02 21 7 14 29 29 0 0 29 57 14
2017 CO 10 41 29 10 7 0 3 53 18 28
2017 CO-02 7 52 33 0 7 0 0 60 7 13

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 24 24 21 14 14 3 0 50 29 29
2018 CO-02 21 21 21 7 21 7 0 46 31 14
2017 CO 29 24 24 13 7 0 3 54 21 28
2017 CO-02 40 22 30 7 0 0 0 63 7 13

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 45 24 17 7 7 0 0 69 14 29
2018 CO-02 50 21 14 0 14 0 0 71 14 14
2017 CO 34 45 14 7 0 0 0 79 7 28
2017 CO-02 30 48 22 0 0 0 0 78 0 13

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 55 28 10 3 0 0 3 86 4 29
2018 CO-02 57 29 14 0 0 0 0 86 0 14
2017 CO 69 27 0 0 0 0 3 100 0 28
2017 CO-02 70 22 0 0 0 0 7 100 0 13

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 69 10 3 0 3 0 14 92 4 29
2018 CO-02 64 7 7 0 7 0 14 83 8 14

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 59 10 10 0 14 0 7 74 15 29
2018 CO-02 57 7 0 0 29 0 7 69 31 14
2017 CO 73 14 7 0 3 3 0 89 4 28
2017 CO-02 70 15 7 0 0 7 0 92 0 13

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 57 27 10 3 3 0 0 83 7 30
2018 CO-02 50 36 14 0 0 0 0 86 0 14
2017 CO 63 27 3 3 0 0 3 93 4 28
2017 CO-02 63 22 7 0 0 0 7 92 0 13

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 40 13 13 13 17 0 3 55 31 30
2018 CO-02 29 14 21 0 36 0 0 43 36 14
2017 CO 53 21 17 7 3 0 0 73 10 28
2017 CO-02 63 30 7 0 0 0 0 93 0 13

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 50 10 3 0 3 0 33 90 5 30
2018 CO-02 43 7 0 0 0 0 50 100 0 14
2017 CO 45 14 0 3 0 0 38 94 6 28
2017 CO-02 45 15 0 0 0 0 40 100 0 13

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 57 13 13 7 0 0 10 78 7 30
2018 CO-02 50 21 14 7 0 0 7 77 8 14
2017 CO 76 10 10 3 0 0 0 86 3 28
2017 CO-02 63 22 7 7 0 0 0 85 7 13

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 77 7 0 0 3 0 13 96 4 30
2018 CO-02 71 14 0 0 0 0 14 100 0 14
2017 CO 76 10 3 0 7 0 3 89 7 28
2017 CO-02 78 7 7 0 0 0 7 92 0 13

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 52 28 10 0 0 0 10 88 0 29
2018 CO-02 50 21 21 0 0 0 7 77 0 14
2017 CO 62 17 21 0 0 0 0 79 0 28
2017 CO-02 63 22 15 0 0 0 0 85 0 13

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 3 17 33 30 17 0 0 20 47 30
2018 CO-02 7 0 43 21 29 0 0 7 50 14
2017 CO 8 31 47 7 7 0 0 39 14 28
2017 CO-02 10 22 52 7 7 0 0 33 15 13

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 30 17 43 7 3 0 0 10 47 30
2018 CO-02 36 7 50 0 7 0 0 7 43 14
2017 CO 0 14 61 25 0 0 0 25 14 28
2017 CO-02 0 15 60 25 0 0 0 25 15 13
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 23 43 20 10 0 3 0 24 76 30
2018 CO-02 21 43 14 21 0 0 0 21 79 14
2017 CO 11 54 24 7 3 0 0 11 89 28
2017 CO-02 10 60 15 7 7 0 0 10 90 13

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 CO 23 22
2018 CO-02 27 11
2017 CO 19 25
2017 CO-02 25 12

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 CO 41 22
2018 CO-02 45 11
2017 CO 38 25
2017 CO-02 33 12

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 CO 23 22
2018 CO-02 0 11
2017 CO 12 25
2017 CO-02 17 12

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 CO 36 22
2018 CO-02 36 11
2017 CO 27 25
2017 CO-02 25 12

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 CO 9 22
2018 CO-02 9 11
2017 CO 4 25
2017 CO-02 0 12

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 CO 45 22
2018 CO-02 45 11

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 CO 18 22
2018 CO-02 36 11
2017 CO 46 25
2017 CO-02 58 12

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 CO 5 71 10 5 0 10 21
2018 CO-02 0 55 18 9 0 18 11
2017 CO 12 77 4 8 0 0 25
2017 CO-02 8 75 8 8 0 0 12

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CO 55 45 22
2018 CO-02 45 55 11

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 73 7 7 0 7 0 7 86 7 30
2018 CO-02 64 14 0 0 14 0 7 85 15 14

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 23 27 14 18 14 0 5 52 33 22
2018 CO-02 27 18 27 0 27 0 0 45 27 11
2017 CO 35 27 12 12 15 0 0 61 27 25
2017 CO-02 50 17 8 0 25 0 0 67 25 12

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 5 9 9 9 14 0 55 30 50 22
2018 CO-02 9 9 18 9 27 0 27 25 50 11
2017 CO 8 4 12 0 12 0 65 33 33 25
2017 CO-02 8 8 17 0 17 0 50 33 33 12
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