2018 Public Service Employee Survey Results by Theme for Canadian Transportation Agency by Question 78. Please indicate your occupational group and level. Occupational group and level - AS

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 29 47 6 18 0 0 0 76 18 17
2017 AS 38 29 14 10 10 0 0 67 19 21
2014 AS 52 22 11 15 0 0 0 74 15 27
2014 AS-03 60 20 10 10 0 0 0 80 10 10
2011 AS 43 38 11 5 3 0 0 81 8 37
2011 AS-01 45 18 18 9 9 0 0 64 18 11
2011 AS-02 50 30 20 0 0 0 0 80 0 10
2011 AS-03 40 50 0 10 0 0 0 90 10 10

Question 9. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 41 24 18 12 6 0 0 65 18 17
2017 AS 43 24 14 14 5 0 0 67 18 21

Question 10. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 59 41 0 0 0 0 0 100 0 17
2017 AS 48 38 0 10 4 0 0 86 14 21
2014 AS 63 30 7 0 0 0 0 93 0 27
2014 AS-03 70 10 20 0 0 0 0 80 0 10
2011 AS 65 24 5 3 3 0 0 89 5 37
2011 AS-01 64 18 9 0 9 0 0 82 9 11
2011 AS-02 60 30 10 0 0 0 0 90 0 10
2011 AS-03 60 30 0 10 0 0 0 90 10 10

Question 14. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 29 47 12 12 0 0 0 76 12 17
2017 AS 43 33 9 10 4 0 0 76 14 21
2014 AS 59 22 7 11 0 0 0 82 11 27
2014 AS-03 60 20 10 10 0 0 0 80 10 10
2011 AS 54 38 0 3 5 0 0 92 8 37
2011 AS-01 55 27 0 9 9 0 0 82 18 11
2011 AS-02 60 40 0 0 0 0 0 100 0 10
2011 AS-03 60 30 0 0 10 0 0 90 10 10

Question 43. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 41 24 24 0 12 0 0 65 12 17
2017 AS 52 24 14 5 5 0 0 76 10 21
2014 AS 41 41 15 0 4 0 0 81 4 27
2014 AS-03 50 50 0 0 0 0 0 100 0 10
2011 AS 41 49 3 0 8 0 0 89 8 37
2011 AS-01 18 64 0 0 18 0 0 82 18 11
2011 AS-02 30 70 0 0 0 0 0 100 0 10
2011 AS-03 80 10 0 0 10 0 0 90 10 10

Question 44. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 38 19 25 6 13 0 0 56 19 16
2017 AS 48 24 19 5 5 0 0 71 10 21
2014 AS 42 46 8 0 4 0 0 88 4 26
2014 AS-03 60 40 0 0 0 0 0 100 0 10
2011 AS 47 42 3 3 6 0 0 89 8 36
2011 AS-01 27 55 0 9 9 0 0 82 18 11
2011 AS-02 40 60 0 0 0 0 0 100 0 10

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 35 24 18 6 18 0 0 59 24 17
2017 AS 38 19 24 14 0 0 5 60 15 21
2014 AS 44 26 15 15 0 0 0 70 15 27
2014 AS-03 70 10 10 10 0 0 0 80 10 10
2011 AS 38 32 11 11 5 3 0 72 17 37
2011 AS-01 27 27 9 27 9 0 0 55 36 11
2011 AS-02 20 60 20 0 0 0 0 80 0 10
2011 AS-03 70 10 0 0 10 10 0 89 11 10
Top of Page

Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 59 29 6 6 0 0 0 88 6 17
2017 AS 77 18 0 5 0 0 0 95 5 21
2014 AS 52 26 15 0 4 4 0 81 4 27
2014 AS-03 40 30 10 0 10 10 0 78 11 10
2011 AS 51 32 3 8 3 3 0 86 11 37
2011 AS-01 45 18 9 18 9 0 0 64 27 11
2011 AS-02 50 40 0 0 0 10 0 100 0 10
2011 AS-03 70 20 0 10 0 0 0 90 10 10

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 59 29 6 0 6 0 0 88 6 17
2017 AS 53 19 19 5 0 5 0 75 5 21
2014 AS 48 33 7 7 0 4 0 85 8 27
2014 AS-03 30 50 10 0 0 10 0 89 0 10
2011 AS 44 28 3 22 3 0 0 72 25 36
2011 AS-01 27 27 0 36 9 0 0 55 45 11
2011 AS-03 60 30 0 10 0 0 0 90 10 10

Question 26. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 71 24 0 0 6 0 0 94 6 17
2017 AS 76 4 14 5 0 0 0 81 5 21
2014 AS 63 26 7 4 0 0 0 89 4 27
2014 AS-03 70 20 10 0 0 0 0 90 0 10

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 19 56 13 6 6 0 0 75 13 16
2017 AS 19 43 20 5 5 9 0 68 11 21
2014 AS 31 46 12 8 0 4 0 80 8 26
2011 AS 22 30 27 19 0 3 0 53 19 37
2011 AS-01 27 27 27 18 0 0 0 55 18 11
2011 AS-02 0 40 40 10 0 10 0 44 11 10
2011 AS-03 50 20 20 10 0 0 0 70 10 10

Question 30. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 19 44 25 6 6 0 0 63 13 16
2017 AS 23 34 38 5 0 0 0 58 5 21
2014 AS 44 33 4 11 4 4 0 81 16 27
2014 AS-03 40 40 0 10 0 10 0 89 11 10
2011 AS 19 32 32 11 3 3 0 53 14 37
2011 AS-01 9 45 27 18 0 0 0 55 18 11
2011 AS-02 10 40 30 10 0 10 0 56 11 10
2011 AS-03 40 20 30 0 10 0 0 60 10 10

Question 31. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 19 19 31 25 0 6 0 40 27 16
2017 AS 19 19 43 10 0 10 0 42 11 21
2014 AS 33 44 7 8 4 4 0 81 12 27
2014 AS-03 30 50 0 10 0 10 0 89 11 10
2011 AS 16 49 19 8 0 8 0 71 9 37
2011 AS-01 9 45 18 9 0 18 0 67 11 11
2011 AS-02 10 60 10 10 0 10 0 78 11 10
2011 AS-03 30 30 30 10 0 0 0 60 10 10

Question 32. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 13 25 38 25 0 0 0 38 25 16
2017 AS 23 53 14 10 0 0 0 76 10 21
2014 AS 30 37 18 0 11 4 0 69 12 27
2014 AS-03 20 60 0 0 10 10 0 89 11 10
2011 AS 22 35 19 19 3 3 0 58 22 37
2011 AS-01 18 45 18 18 0 0 0 64 18 11
2011 AS-02 10 40 20 20 0 10 0 56 22 10
2011 AS-03 40 0 30 20 10 0 0 40 30 10
Top of Page

Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 35 41 0 12 12 0 0 76 24 17
2017 AS 53 19 14 14 0 0 0 72 14 21
2014 AS 37 33 18 8 4 0 0 70 11 27
2014 AS-03 50 30 10 10 0 0 0 80 10 10
2011 AS 41 32 16 5 3 0 3 75 8 37
2011 AS-01 18 18 36 18 0 0 9 40 20 11
2011 AS-02 40 60 0 0 0 0 0 100 0 10
2011 AS-03 60 20 10 0 10 0 0 80 10 10

Question 7. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 18 53 0 24 0 0 6 75 25 17
2017 AS 38 34 14 10 5 0 0 72 14 21

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 12 24 24 24 0 18 0 43 29 17
2017 AS 19 29 24 0 0 23 5 67 0 21
2014 AS 11 37 22 4 4 18 4 62 9 27
2014 AS-03 20 10 20 10 10 30 0 43 29 10

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 65 18 12 0 6 0 0 82 6 17
2017 AS 57 24 19 0 0 0 0 81 0 21
2014 AS 52 26 15 0 4 0 4 81 4 27
2014 AS-03 60 10 10 0 10 0 10 78 11 10
2011 AS 46 41 3 8 3 0 0 86 11 37
2011 AS-01 27 45 0 18 9 0 0 73 27 11
2011 AS-02 50 40 0 10 0 0 0 90 10 10
2011 AS-03 60 30 10 0 0 0 0 90 0 10

Job fit and development

Question 1. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 35 35 6 12 12 0 0 71 24 17
2017 AS 28 43 10 19 0 0 0 72 19 21
2014 AS 44 30 19 7 0 0 0 74 7 27
2014 AS-03 50 40 10 0 0 0 0 90 0 10
2011 AS 68 19 8 3 3 0 0 86 5 37
2011 AS-01 45 36 9 9 0 0 0 82 9 11
2011 AS-02 80 10 10 0 0 0 0 90 0 10
2011 AS-03 60 20 10 0 10 0 0 80 10 10

Question 2. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 35 41 24 0 0 0 0 76 0 17
2017 AS 33 43 0 19 4 0 0 76 24 21
2014 AS 56 26 7 11 0 0 0 82 11 27
2014 AS-03 50 40 0 10 0 0 0 90 10 10
2011 AS 51 30 5 8 5 0 0 81 14 37
2011 AS-01 45 27 0 18 9 0 0 73 27 11
2011 AS-02 40 30 20 10 0 0 0 70 10 10
2011 AS-03 60 30 0 0 10 0 0 90 10 10

Question 3. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 24 65 6 0 6 0 0 88 6 17
2017 AS 38 34 10 9 9 0 0 71 18 21
2014 AS 52 30 18 0 0 0 0 82 0 27
2014 AS-03 50 50 0 0 0 0 0 100 0 10
2011 AS 59 24 5 5 5 0 0 84 11 37
2011 AS-01 45 27 0 18 9 0 0 73 27 11
2011 AS-02 60 20 20 0 0 0 0 80 0 10
2011 AS-03 50 40 0 0 10 0 0 90 10 10

Question 37. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 29 35 12 6 12 6 0 69 19 17
2017 AS 53 33 5 10 0 0 0 86 10 21
2014 AS 59 30 7 0 4 0 0 89 4 27
2014 AS-03 70 20 0 0 10 0 0 90 10 10
2011 AS 57 35 0 3 3 3 0 94 6 37
2011 AS-01 36 55 0 9 0 0 0 91 9 11
2011 AS-02 60 40 0 0 0 0 0 100 0 10
2011 AS-03 70 10 0 0 10 10 0 89 11 10

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 24 29 12 18 12 6 0 56 31 17
2017 AS 29 28 14 14 14 0 0 57 28 21
2014 AS 30 4 30 18 11 8 0 36 32 27
2014 AS-03 40 0 20 10 20 10 0 44 33 10
2011 AS 5 27 32 19 11 5 0 34 31 37
2011 AS-01 9 18 18 27 18 9 0 30 50 11
2011 AS-02 0 20 50 20 0 10 0 22 22 10
2011 AS-03 0 30 40 20 10 0 0 30 30 10

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 41 35 12 12 0 0 0 76 12 17
2017 AS 28 24 24 20 4 0 0 52 24 21
2014 AS 30 48 11 8 4 0 0 78 11 27
2014 AS-03 50 30 10 0 10 0 0 80 10 10
2011 AS 43 35 11 3 8 0 0 78 11 37
2011 AS-01 18 36 27 9 9 0 0 55 18 11
2011 AS-02 50 30 10 0 10 0 0 80 10 10
2011 AS-03 50 40 0 0 10 0 0 90 10 10

Question 12. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 24 53 12 6 6 0 0 76 12 17
2017 AS 47 29 10 5 9 0 0 76 14 21
2014 AS 41 37 22 0 0 0 0 78 0 27
2014 AS-03 60 30 10 0 0 0 0 90 0 10

Question 13. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 29 41 18 6 6 0 0 71 12 17
2017 AS 40 30 15 15 0 0 0 71 15 20
2014 AS 48 37 8 7 0 0 0 85 7 27
2014 AS-03 60 20 10 10 0 0 0 80 10 10
2011 AS 51 32 11 5 0 0 0 84 5 37
2011 AS-01 27 45 18 9 0 0 0 73 9 11
2011 AS-02 60 30 10 0 0 0 0 90 0 10
2011 AS-03 60 30 0 10 0 0 0 90 10 10

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 29 35 24 6 6 0 0 65 12 17
2017 AS 38 24 14 14 5 5 0 65 20 21

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 59 24 6 12 0 0 0 82 12 17
2017 AS 62 20 5 10 4 0 0 81 14 21
2014 AS 55 33 4 4 4 0 0 89 7 27
2014 AS-03 70 20 10 0 0 0 0 90 0 10
2011 AS 73 16 8 0 0 0 3 92 0 37
2011 AS-01 55 9 27 0 0 0 9 70 0 11
2011 AS-02 90 10 0 0 0 0 0 100 0 10
2011 AS-03 70 30 0 0 0 0 0 100 0 10

Question 15. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 29 41 18 0 12 0 0 71 12 17
2017 AS 48 38 5 5 5 0 0 86 10 21
2014 AS 31 46 8 15 0 0 0 77 15 26
2014 AS-03 20 70 0 10 0 0 0 90 10 10
2011 AS 54 32 8 5 0 0 0 86 5 37
2011 AS-01 73 27 0 0 0 0 0 100 0 11
2011 AS-02 60 40 0 0 0 0 0 100 0 10
2011 AS-03 40 30 20 10 0 0 0 70 10 10

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2018 AS 47 35 18 17
2017 AS 38 24 38 21
2014 AS 33 37 30 27
2014 AS-03 30 30 40 10
2011 AS 38 35 27 37
2011 AS-01 55 18 27 11
2011 AS-02 30 40 30 10
2011 AS-03 20 50 30 10

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2011 AS 29 21 36 0 9999 14 14
Top of Page

Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 47 41 12 0 0 0 0 88 0 17
2017 AS 42 39 5 9 5 0 0 81 14 21
2014 AS 52 30 18 0 0 0 0 82 0 27
2014 AS-03 70 10 20 0 0 0 0 80 0 10
2011 AS 58 33 6 0 0 3 0 94 0 36
2011 AS-01 45 27 18 0 0 9 0 80 0 11
2011 AS-03 70 30 0 0 0 0 0 100 0 10

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 35 59 0 6 0 0 0 94 6 17
2017 AS 58 33 10 0 0 0 0 90 0 21
2014 AS 52 41 8 0 0 0 0 92 0 27
2014 AS-03 60 40 0 0 0 0 0 100 0 10
2011 AS 51 38 5 5 0 0 0 89 5 37
2011 AS-01 55 27 18 0 0 0 0 82 0 11
2011 AS-02 30 60 0 10 0 0 0 90 10 10
2011 AS-03 60 30 0 10 0 0 0 90 10 10

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 18 35 24 12 6 0 6 19 56 17
2017 AS 19 24 19 28 5 5 0 35 45 21
2014 AS 7 41 30 15 0 4 4 16 52 27
2014 AS-03 10 30 20 30 0 10 0 33 44 10
2011 AS 8 19 32 24 8 0 8 35 29 37
2011 AS-01 0 27 36 18 9 0 9 30 30 11
2011 AS-02 10 20 30 30 10 0 0 40 30 10
2011 AS-03 20 10 20 30 10 0 10 44 33 10

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 18 29 12 24 18 0 0 41 47 17
2017 AS 5 25 40 14 5 11 0 22 33 20
2014 AS 0 15 30 33 7 8 7 48 17 27
2014 AS-03 0 0 20 60 10 10 0 78 0 10
2011 AS 3 8 27 30 16 5 11 55 13 37
2011 AS-01 0 18 9 18 18 18 18 57 29 11
2011 AS-02 0 0 40 50 10 0 0 60 0 10
2011 AS-03 10 0 40 30 10 0 10 44 11 10

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 0 29 24 29 6 6 6 40 33 17
2017 AS 5 25 25 20 20 5 0 42 32 20
2014 AS 11 33 18 19 11 4 4 32 48 27
2014 AS-03 0 20 30 20 20 10 0 44 22 10
2011 AS 5 14 32 27 16 0 5 46 20 37
2011 AS-01 9 18 27 27 18 0 0 45 27 11
2011 AS-02 0 0 70 10 20 0 0 30 0 10
2011 AS-03 10 10 10 50 10 0 10 67 22 10

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 12 29 6 24 24 6 0 50 44 17
2017 AS 20 10 35 15 15 5 0 31 32 20
2014 AS 7 15 30 33 7 4 4 44 24 27
2014 AS-03 0 10 20 40 20 10 0 67 11 10
2011 AS 0 16 30 38 11 0 5 51 17 37
2011 AS-01 0 18 27 27 18 0 9 50 20 11
2011 AS-02 0 30 40 20 10 0 0 30 30 10
2011 AS-03 0 0 20 70 10 0 0 80 0 10

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 12 35 18 18 18 0 0 35 47 17
2017 AS 10 30 25 35 0 0 0 35 40 20
2014 AS 18 37 11 15 11 0 7 28 60 27
2014 AS-03 20 30 10 20 20 0 0 40 50 10
2011 AS 5 24 27 19 11 3 11 34 34 37
2011 AS-01 0 27 18 27 18 0 9 50 30 11
2011 AS-02 10 10 40 20 10 10 0 33 22 10
2011 AS-03 10 30 20 20 10 0 10 33 44 10

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 31 13 44 0 0 6 6 0 50 16
2017 AS 25 25 35 10 5 0 0 15 50 20
2014 AS 0 15 33 30 15 4 4 48 16 27
2014 AS-03 0 10 10 40 30 10 0 78 11 10
2011 AS 3 24 27 27 11 3 5 41 29 37
2011 AS-01 9 27 9 27 18 9 0 50 40 11
2011 AS-02 0 50 30 20 0 0 0 20 50 10
2011 AS-03 0 0 30 50 10 0 10 67 0 10

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 6 35 24 29 0 0 6 31 44 17
2017 AS 15 10 41 19 10 5 0 31 26 20
2014 AS 15 33 18 11 18 4 0 31 50 27
2014 AS-03 0 20 30 20 30 0 0 50 20 10

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 35 35 18 6 0 6 0 75 6 17
2017 AS 57 19 9 14 0 0 0 77 14 21
2014 AS 59 22 8 7 4 0 0 81 11 27
2014 AS-03 70 10 10 0 10 0 0 80 10 10

Question 20. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 59 24 12 6 0 0 0 82 6 17
2017 AS 70 20 5 5 0 0 0 90 5 20
2014 AS 59 30 8 4 0 0 0 89 4 27
2014 AS-03 50 40 10 0 0 0 0 90 0 10

Question 21. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 29 53 12 6 0 0 0 82 6 17

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 41 35 18 6 0 0 0 76 6 17
2017 AS 53 28 19 0 0 0 0 81 0 21
2014 AS 52 41 4 0 0 4 0 96 0 27
2014 AS-03 60 30 0 0 0 10 0 100 0 10

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 47 24 24 6 0 0 0 71 6 17
2017 AS 48 47 5 0 0 0 0 95 0 21
2014 AS 48 37 8 4 0 4 0 88 4 27
2014 AS-03 60 30 0 0 0 10 0 100 0 10
2011 AS 43 49 8 0 0 0 0 92 0 37
2011 AS-01 27 64 9 0 0 0 0 91 0 11
2011 AS-02 30 50 20 0 0 0 0 80 0 10
2011 AS-03 70 30 0 0 0 0 0 100 0 10

Question 42. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 47 35 12 6 0 0 0 82 6 17
2017 AS 60 35 5 0 0 0 0 95 0 20
2014 AS 55 33 7 4 0 0 0 89 4 27
2014 AS-03 70 20 0 10 0 0 0 90 10 10
2011 AS 57 35 5 3 0 0 0 92 3 37
2011 AS-01 45 45 9 0 0 0 0 91 0 11
2011 AS-02 70 20 10 0 0 0 0 90 0 10
2011 AS-03 70 20 0 10 0 0 0 90 10 10

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 18 35 18 6 6 6 12 64 14 17
2017 AS 47 20 19 0 0 10 5 78 0 21
2014 AS 41 33 8 7 4 7 0 80 12 27
2014 AS-03 30 30 10 10 10 10 0 67 22 10

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 29 41 6 6 6 6 6 80 13 17
2017 AS 62 14 10 5 0 10 0 84 5 21
2014 AS 44 33 11 7 4 0 0 78 11 27
2014 AS-03 60 30 0 10 0 0 0 90 10 10
2011 AS 30 51 8 8 0 3 0 83 8 37
2011 AS-01 9 73 0 18 0 0 0 82 18 11
2011 AS-02 20 50 20 0 0 10 0 78 0 10
2011 AS-03 60 30 10 0 0 0 0 90 0 10

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 24 47 12 0 12 6 0 75 13 17

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 24 12 12 18 18 12 6 43 43 17
2017 AS 29 24 10 19 0 19 0 65 23 21
2014 AS 18 18 26 15 11 7 4 42 29 27
2014 AS-03 20 20 20 20 0 10 10 50 25 10
2011 AS 3 22 27 27 5 16 0 29 39 37
2011 AS-01 0 18 18 45 0 18 0 22 56 11
2011 AS-02 0 20 40 10 10 20 0 25 25 10
2011 AS-03 10 20 40 10 10 10 0 33 22 10

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 29 18 12 6 6 29 0 67 17 17
2017 AS 18 19 15 0 0 38 10 72 0 21
2014 AS 15 22 22 15 7 15 4 45 27 27
2014 AS-03 20 10 10 20 20 20 0 38 50 10

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 35 18 18 12 0 18 0 64 14 17
2017 AS 45 25 15 0 0 15 0 82 0 20
2014 AS 35 23 19 12 4 8 0 63 17 26
2014 AS-03 30 10 20 20 10 10 0 44 33 10
2011 AS 35 38 16 3 3 5 0 77 6 37
2011 AS-01 18 55 9 9 0 9 0 80 10 11
2011 AS-02 20 40 30 0 0 10 0 67 0 10
2011 AS-03 70 20 10 0 0 0 0 90 0 10

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 35 18 24 0 0 18 6 69 0 17
2017 AS 14 24 14 0 0 33 14 73 0 21
2014 AS 18 37 4 4 0 33 4 88 6 27
2014 AS-03 20 30 0 0 0 50 0 100 0 10

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 35 29 18 0 0 12 6 79 0 17
2017 AS 38 43 9 0 0 5 5 90 0 21
2014 AS 26 41 15 0 0 19 0 82 0 27
2014 AS-03 20 30 10 0 0 40 0 83 0 10
2011 AS 43 32 16 3 0 5 0 80 3 37
2011 AS-01 36 36 27 0 0 0 0 73 0 11
2011 AS-02 30 50 0 0 0 20 0 100 0 10
2011 AS-03 60 20 20 0 0 0 0 80 0 10
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 65 24 6 0 6 0 0 88 6 17
2017 AS 81 5 10 0 0 4 0 90 0 21

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 35 53 0 6 0 6 0 94 6 17
2017 AS 67 24 5 0 0 5 0 95 0 21

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 24 41 12 12 12 0 0 65 24 17
2017 AS 38 42 5 10 5 0 0 81 14 21

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 35 41 12 6 6 0 0 76 12 17
2017 AS 52 23 15 0 5 0 5 79 5 21

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 12 18 53 0 18 0 0 29 18 17
2017 AS 24 19 34 14 9 0 0 43 24 21

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 29 6 29 29 6 0 0 35 35 17
2017 AS 33 24 19 14 10 0 0 57 24 21

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 6 19 25 25 25 0 0 25 50 16
2017 AS 23 19 29 19 10 0 0 42 28 21

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 53 6 18 6 6 0 12 67 13 17
2017 AS 62 14 19 0 0 0 5 80 0 21

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 41 24 18 18 0 0 0 65 18 17
2017 AS 42 29 14 5 5 0 5 75 11 21

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 29 47 24 0 0 0 0 76 0 17
2017 AS 43 24 14 10 5 0 5 70 16 21

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 41 24 12 18 6 0 0 65 24 17
2017 AS 28 34 24 5 5 0 5 65 10 21

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 29 35 12 18 6 0 0 65 24 17
2017 AS 29 28 19 14 0 0 10 63 16 21

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 35 29 24 6 6 0 0 65 12 17
2017 AS 53 19 14 5 5 0 5 75 10 21

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 65 24 12 0 0 0 0 88 0 17
2017 AS 81 10 0 5 0 0 5 95 5 21

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 82 12 6 0 0 0 0 94 0 17

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 65 18 6 0 6 0 6 88 6 17
2017 AS 76 5 5 5 5 0 5 84 10 20

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 59 18 12 0 0 0 12 87 0 17
2017 AS 63 18 5 5 4 0 5 85 10 21

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 41 29 12 0 6 0 12 80 7 17
2017 AS 77 9 10 0 0 0 5 90 0 21

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 59 0 12 0 0 0 29 83 0 17
2017 AS 50 5 0 0 0 0 45 100 0 20

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 71 0 12 0 0 0 18 86 0 17
2017 AS 76 14 0 0 0 0 10 100 0 21

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 71 12 6 6 0 0 6 88 6 17
2017 AS 66 0 14 5 0 0 14 78 6 21

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 47 24 18 6 0 6 0 75 6 17
2017 AS 53 28 14 0 0 0 5 85 0 21

Question 63. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 18 29 24 29 0 0 0 47 29 17
2017 AS 20 28 47 5 0 0 0 48 5 21

Question 64. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 12 29 18 24 18 0 0 41 41 17
2017 AS 5 14 37 34 10 0 0 43 19 21
Top of Page

Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 47 24 6 18 6 0 0 47 53 17
2017 AS 47 28 10 5 5 0 5 50 50 21

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay

Survey year Demographic
(%)
Total responses
2017 AS 30 10

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 AS 29 10

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 AS 31 10

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2017 AS 29 10

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2017 AS 0 10

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other

Survey year Demographic
(%)
Total responses
2017 AS 40 10

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 AS 29 50 0 0 0 21 10

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 53 18 6 12 6 0 6 75 19 17

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 30 20 21 10 0 0 19 62 12 10

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 19 0 0 10 21 0 50 38 62 10
Date modified: