2018 Public Service Employee Survey Results by Theme for Office of the Auditor General of Canada by Question 88. Are you a person with a disability?

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 41 30 6 13 10 0 0 71 23 22
2018 Not a person with a disability 41 42 10 4 3 0 0 83 8 425
2017 Person with a disability 48 20 0 22 10 0 0 68 32 19
2017 Not a person with a disability 40 45 9 4 3 0 0 85 6 474
2014 Person with a disability 40 30 10 10 11 0 0 70 20 10
2014 Not a person with a disability 34 49 12 4 2 0 0 83 6 476

Question 9. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 31 30 26 5 9 0 0 61 13 22
2018 Not a person with a disability 34 45 12 8 2 0 0 78 10 428
2017 Person with a disability 38 20 15 17 10 0 0 58 27 19
2017 Not a person with a disability 38 40 12 8 3 0 0 77 11 472

Question 10. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 48 38 5 10 0 0 0 86 10 21
2018 Not a person with a disability 52 35 9 2 1 0 0 88 4 425
2017 Person with a disability 59 25 0 6 10 0 0 84 16 19
2017 Not a person with a disability 53 37 6 3 0 0 0 90 3 474
2014 Person with a disability 71 10 10 10 0 0 0 81 10 10
2014 Not a person with a disability 65 27 6 1 1 0 0 92 2 476

Question 14. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 39 34 9 18 0 0 0 73 18 22
2018 Not a person with a disability 45 40 9 4 2 0 0 85 6 429
2017 Person with a disability 49 35 0 6 10 0 0 84 16 19
2017 Not a person with a disability 43 42 8 5 2 0 0 85 7 473
2014 Person with a disability 60 20 19 0 0 0 0 81 0 10
2014 Not a person with a disability 47 39 8 4 3 0 0 86 6 476

Question 43. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 35 24 15 16 5 5 0 62 22 22
2018 Not a person with a disability 46 35 11 5 3 0 0 81 8 425
2017 Person with a disability 38 40 17 0 0 0 5 82 0 18
2017 Not a person with a disability 43 35 12 6 4 0 0 78 9 475
2014 Person with a disability 51 30 0 19 0 0 0 81 19 10
2014 Not a person with a disability 47 40 7 4 2 1 0 87 6 476

Question 44. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 30 40 9 12 5 5 0 73 17 22
2018 Not a person with a disability 44 38 10 6 3 0 0 82 8 424
2017 Person with a disability 36 37 16 5 6 0 0 73 11 19
2017 Not a person with a disability 39 41 10 6 3 0 0 80 10 475
2014 Person with a disability 41 40 0 19 0 0 0 81 19 10
2014 Not a person with a disability 44 39 8 5 3 0 0 84 8 476

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 20 39 14 13 10 4 0 62 24 22
2018 Not a person with a disability 40 25 20 8 4 2 0 67 12 425
2017 Person with a disability 36 21 26 6 11 0 0 57 17 19
2017 Not a person with a disability 39 25 18 9 5 3 1 67 14 475
2014 Person with a disability 51 10 10 19 11 0 0 60 30 10
2014 Not a person with a disability 38 29 17 8 4 3 0 70 13 476
Top of Page

Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 41 32 5 15 4 0 4 75 20 22
2018 Not a person with a disability 50 35 7 5 2 0 0 86 7 425
2017 Person with a disability 62 21 0 6 5 0 6 88 12 19
2017 Not a person with a disability 50 35 8 4 2 1 0 86 6 474
2014 Person with a disability 51 20 19 10 0 0 0 71 10 10
2014 Not a person with a disability 49 34 9 4 3 0 0 84 7 476

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 32 31 10 17 6 0 4 66 23 22
2018 Not a person with a disability 49 35 6 8 2 0 0 84 10 422
2017 Person with a disability 42 36 0 12 5 0 6 82 18 19
2017 Not a person with a disability 47 37 6 7 3 0 0 84 10 475
2014 Person with a disability 60 19 20 0 0 0 0 80 0 10
2014 Not a person with a disability 46 38 7 6 3 0 0 84 9 475

Question 26. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 37 27 19 9 4 0 4 67 13 22
2018 Not a person with a disability 51 32 9 6 4 0 0 82 9 427
2017 Person with a disability 46 32 5 6 5 0 6 83 12 19
2017 Not a person with a disability 54 29 8 7 3 0 0 83 9 473
2014 Person with a disability 49 30 0 20 0 0 0 80 20 10
2014 Not a person with a disability 46 35 9 6 2 0 1 82 9 476

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 41 18 28 4 9 0 0 59 13 22
2018 Not a person with a disability 40 40 6 7 3 2 0 82 11 429
2017 Person with a disability 57 11 16 11 0 5 0 72 12 19
2017 Not a person with a disability 42 36 8 9 3 2 0 79 13 473
2014 Person with a disability 30 20 39 0 11 0 0 51 11 10
2014 Not a person with a disability 38 43 9 8 2 1 0 82 10 476

Question 30. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 35 14 14 10 27 0 0 49 37 22
2018 Not a person with a disability 33 34 14 12 6 1 0 68 18 428
2017 Person with a disability 36 21 6 27 10 0 0 57 37 19
2017 Not a person with a disability 31 39 14 11 5 1 0 70 16 475
2014 Person with a disability 11 40 29 20 0 0 0 51 20 10
2014 Not a person with a disability 31 41 12 10 5 0 0 73 15 475

Question 31. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 32 13 9 18 28 0 0 45 46 22
2018 Not a person with a disability 19 38 18 14 9 2 0 58 24 428
2017 Person with a disability 20 26 5 33 16 0 0 46 49 19
2017 Not a person with a disability 19 35 20 17 6 3 0 56 24 473
2014 Person with a disability 11 19 20 49 0 0 0 30 49 10
2014 Not a person with a disability 18 38 18 17 7 2 0 57 24 475

Question 32. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 21 20 21 10 29 0 0 40 39 22
2018 Not a person with a disability 17 41 17 16 8 1 0 59 24 429
2017 Person with a disability 26 21 15 27 11 0 0 47 38 19
2017 Not a person with a disability 20 42 15 14 7 2 0 63 21 475
2014 Person with a disability 10 31 30 29 0 0 0 41 29 10
2014 Not a person with a disability 18 43 17 15 5 1 0 62 21 475
Top of Page

Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 26 34 32 5 4 0 0 59 9 22
2018 Not a person with a disability 28 43 16 9 4 0 0 71 13 428
2017 Person with a disability 37 28 20 5 10 0 0 65 15 19
2017 Not a person with a disability 32 39 16 10 3 0 0 70 14 474
2014 Person with a disability 10 41 29 10 11 0 0 51 20 10
2014 Not a person with a disability 27 37 18 14 4 1 0 65 18 476

Question 7. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 34 29 17 15 5 0 0 63 20 22
2018 Not a person with a disability 35 46 10 6 2 0 0 81 8 428
2017 Person with a disability 44 32 15 0 10 0 0 75 10 19
2017 Not a person with a disability 35 47 10 6 1 0 0 82 8 474

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 26 23 10 14 12 15 0 58 31 22
2018 Not a person with a disability 15 28 18 17 7 13 2 51 28 428
2017 Person with a disability 21 27 26 6 15 0 5 51 22 19
2017 Not a person with a disability 14 26 16 19 8 14 2 48 33 474
2014 Person with a disability 20 20 10 10 10 20 10 58 28 10
2014 Not a person with a disability 12 32 21 14 10 10 2 49 27 476

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 42 21 14 14 0 6 4 69 15 22
2018 Not a person with a disability 40 40 9 7 2 0 1 81 9 426
2017 Person with a disability 36 48 5 0 5 0 6 89 5 19
2017 Not a person with a disability 42 40 9 7 2 0 0 82 9 474
2014 Person with a disability 30 51 10 10 0 0 0 81 10 10
2014 Not a person with a disability 41 38 11 7 3 0 0 79 10 476

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 15 29 10 26 20 0 0 44 45 11
2018 Not a person with a disability 27 43 13 8 5 1 3 73 13 212
2017 Not a person with a disability 33 36 13 7 5 1 4 73 13 218
2014 Not a person with a disability 27 46 11 8 3 1 4 77 12 222

Job fit and development

Question 1. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 38 37 4 21 0 0 0 76 21 22
2018 Not a person with a disability 37 49 6 6 2 0 0 86 8 428
2017 Person with a disability 42 42 5 0 11 0 0 84 11 19
2017 Not a person with a disability 40 41 6 10 3 0 0 81 13 475
2014 Person with a disability 30 31 29 10 0 0 0 61 10 10
2014 Not a person with a disability 33 42 10 10 4 0 0 76 14 476

Question 2. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 46 30 0 19 5 0 0 76 24 22
2018 Not a person with a disability 46 40 8 4 2 0 0 87 6 428
2017 Person with a disability 59 10 10 6 15 0 0 69 21 19
2017 Not a person with a disability 47 41 6 5 1 0 0 88 6 475
2014 Person with a disability 80 20 0 0 0 0 0 100 0 10
2014 Not a person with a disability 42 46 6 4 1 0 0 89 5 476

Question 3. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 56 24 6 6 9 0 0 80 15 22
2018 Not a person with a disability 55 36 5 3 1 0 0 92 3 426
2017 Person with a disability 59 15 10 6 10 0 0 74 16 19
2017 Not a person with a disability 56 36 3 3 1 0 0 93 4 474
2014 Person with a disability 70 20 10 0 0 0 0 90 0 10
2014 Not a person with a disability 51 39 5 3 1 0 0 90 4 476

Question 37. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 26 29 10 21 10 5 0 58 32 21
2018 Not a person with a disability 29 41 13 10 5 1 0 71 16 423
2017 Person with a disability 26 36 26 0 12 0 0 62 12 19
2017 Not a person with a disability 37 41 10 8 3 1 0 79 11 472
2014 Person with a disability 22 39 19 20 0 0 0 60 20 10
2014 Not a person with a disability 30 37 13 12 7 1 0 67 20 476

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 14 22 8 4 39 5 9 41 49 20
2018 Not a person with a disability 26 33 15 11 11 2 2 61 23 423
2017 Person with a disability 16 27 22 12 11 0 12 49 26 18
2017 Not a person with a disability 27 32 14 14 10 2 1 61 25 475
2014 Person with a disability 20 19 10 10 41 0 0 40 51 10
2014 Not a person with a disability 12 19 16 19 30 0 2 33 51 475

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 30 42 18 9 0 0 0 72 9 22
2018 Not a person with a disability 37 42 12 8 2 0 0 79 10 428
2017 Person with a disability 42 32 10 6 10 0 0 74 16 19
2017 Not a person with a disability 41 40 9 8 2 0 0 81 10 474
2014 Person with a disability 20 40 19 20 0 0 0 60 20 10
2014 Not a person with a disability 30 43 14 9 4 0 0 73 13 475

Question 12. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 30 37 13 16 4 0 0 68 20 22
2018 Not a person with a disability 37 41 13 6 3 0 0 78 9 425
2017 Person with a disability 33 40 6 11 10 0 0 73 21 19
2017 Not a person with a disability 40 38 11 7 3 0 0 78 11 473
2014 Person with a disability 20 51 29 0 0 0 0 71 0 10
2014 Not a person with a disability 37 41 10 9 4 0 0 77 13 476

Question 13. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 30 36 10 23 0 0 0 66 23 22
2018 Not a person with a disability 38 43 11 6 2 0 0 81 8 428
2017 Person with a disability 38 31 21 0 10 0 0 69 10 19
2017 Not a person with a disability 41 41 9 6 2 0 1 83 8 474
2014 Person with a disability 41 39 0 11 10 0 0 80 20 10
2014 Not a person with a disability 44 39 10 3 3 0 1 84 6 476

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 21 21 37 11 0 10 0 47 12 21
2018 Not a person with a disability 26 47 16 6 3 2 0 75 9 422
2017 Person with a disability 33 34 22 12 0 0 0 67 12 18
2017 Not a person with a disability 27 43 17 9 3 2 0 72 11 475

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 36 41 0 13 5 0 5 81 19 22
2018 Not a person with a disability 45 37 7 7 3 0 0 83 10 426
2017 Person with a disability 48 16 10 16 10 0 0 64 26 19
2017 Not a person with a disability 43 36 7 9 5 0 0 79 14 475
2014 Person with a disability 30 19 10 31 10 0 0 49 41 10
2014 Not a person with a disability 43 37 8 7 4 0 0 80 11 476

Question 15. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 25 41 21 9 4 0 0 66 13 22
2018 Not a person with a disability 27 39 21 10 3 0 0 66 13 429
2017 Person with a disability 27 40 16 5 6 5 0 72 12 19
2017 Not a person with a disability 25 40 21 12 3 0 0 65 15 475
2014 Person with a disability 20 20 39 20 0 0 0 41 20 10
2014 Not a person with a disability 25 46 18 7 4 0 0 72 10 476

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2018 Person with a disability 19 35 46 22
2018 Not a person with a disability 16 47 37 428
2017 Person with a disability 11 41 48 19
2017 Not a person with a disability 18 48 35 474
2014 Person with a disability 19 41 40 10
2014 Not a person with a disability 14 55 31 476

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 Not a person with a disability 19 13 47 15 0 6 83
2014 Not a person with a disability 22 13 29 31 9999 5 69
Top of Page

Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 68 28 4 0 0 0 0 96 0 22
2018 Not a person with a disability 58 36 4 2 1 0 0 93 3 428
2017 Person with a disability 59 26 0 5 10 0 0 85 15 19
2017 Not a person with a disability 55 36 5 3 1 0 0 91 4 474
2014 Person with a disability 51 40 10 0 0 0 0 90 0 10
2014 Not a person with a disability 53 38 5 2 1 0 0 91 3 476

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 46 30 11 8 6 0 0 76 13 21
2018 Not a person with a disability 35 43 12 7 2 1 0 79 9 423
2017 Person with a disability 32 37 12 10 10 0 0 68 20 19
2017 Not a person with a disability 32 45 14 6 2 1 0 78 8 474
2014 Person with a disability 41 30 10 19 0 0 0 71 19 10
2014 Not a person with a disability 34 42 12 9 2 0 0 77 11 476

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 6 17 22 46 9 0 0 55 23 22
2018 Not a person with a disability 5 21 40 24 10 0 0 34 27 428
2017 Person with a disability 11 16 35 16 22 0 0 38 27 19
2017 Not a person with a disability 6 18 38 24 10 0 3 36 25 474
2014 Person with a disability 20 41 19 10 10 0 0 19 61 10
2014 Not a person with a disability 3 17 34 31 12 1 2 44 21 475

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 8 4 34 35 19 0 0 54 12 22
2018 Not a person with a disability 3 15 23 35 21 1 2 58 19 425
2017 Person with a disability 0 15 32 5 43 0 5 51 16 19
2017 Not a person with a disability 4 8 22 34 27 1 4 64 13 474
2014 Person with a disability 0 20 20 40 19 0 0 59 20 10
2014 Not a person with a disability 3 8 23 38 24 1 3 64 11 472

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 4 23 32 23 18 0 0 41 27 22
2018 Not a person with a disability 9 18 35 24 13 1 1 38 27 425
2017 Person with a disability 6 17 22 22 28 0 5 52 24 18
2017 Not a person with a disability 10 21 33 22 11 0 2 35 31 474
2014 Person with a disability 10 30 30 20 10 0 0 30 40 10
2014 Not a person with a disability 9 17 35 24 12 0 2 37 27 475

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 4 7 45 36 8 0 0 44 12 22
2018 Not a person with a disability 7 15 39 29 9 1 0 39 22 426
2017 Person with a disability 5 22 36 10 22 5 0 34 29 19
2017 Not a person with a disability 8 12 39 29 11 0 2 41 20 472
2014 Person with a disability 20 29 41 10 0 0 0 10 49 10
2014 Not a person with a disability 6 13 34 29 16 0 1 46 19 476

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 13 32 37 17 0 0 0 17 45 21
2018 Not a person with a disability 15 26 32 17 7 0 1 25 42 427
2017 Person with a disability 10 33 26 5 22 5 0 28 45 19
2017 Not a person with a disability 16 22 31 17 9 1 3 27 40 474
2014 Person with a disability 11 29 60 0 0 0 0 0 40 10
2014 Not a person with a disability 11 18 34 23 13 1 2 37 29 476

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 21 23 24 27 5 0 0 32 44 22
2018 Not a person with a disability 11 23 32 21 10 1 2 33 35 427
2017 Person with a disability 16 10 37 0 27 10 0 30 29 19
2017 Not a person with a disability 8 17 30 23 15 3 3 41 27 474
2014 Person with a disability 11 19 40 11 19 0 0 30 30 10
2014 Not a person with a disability 3 6 25 37 23 2 3 64 10 474

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 13 23 47 12 5 0 0 17 36 22
2018 Not a person with a disability 10 19 39 22 9 1 0 32 29 427
2017 Person with a disability 11 22 26 11 26 0 5 38 35 19
2017 Not a person with a disability 10 16 41 22 8 2 2 31 26 473
2014 Person with a disability 22 29 29 0 20 0 0 20 51 10
2014 Not a person with a disability 10 16 33 22 15 2 2 39 27 476

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 43 31 13 9 5 0 0 74 13 22
2018 Not a person with a disability 49 34 10 4 3 1 0 84 7 428
2017 Person with a disability 58 37 0 0 5 0 0 95 5 19
2017 Not a person with a disability 50 34 7 6 3 0 0 85 9 475
2014 Person with a disability 70 10 10 11 0 0 0 80 11 10
2014 Not a person with a disability 46 34 7 10 3 0 0 80 14 476

Question 20. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 51 34 5 10 0 0 0 85 10 21
2018 Not a person with a disability 60 32 4 3 1 0 0 92 4 429
2017 Person with a disability 63 32 0 0 5 0 0 95 5 19
2017 Not a person with a disability 54 38 3 4 1 0 0 92 5 474
2014 Person with a disability 40 41 19 0 0 0 0 81 0 10
2014 Not a person with a disability 53 37 5 4 1 1 0 90 5 475

Question 21. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 35 45 20 0 0 0 0 80 0 22
2018 Not a person with a disability 46 41 7 4 1 1 0 88 5 427

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 42 32 15 6 6 0 0 73 11 21
2018 Not a person with a disability 47 37 11 2 0 2 0 87 3 427
2017 Person with a disability 56 38 0 0 0 5 0 100 0 18
2017 Not a person with a disability 45 39 10 2 1 2 0 86 4 474
2014 Person with a disability 70 30 0 0 0 0 0 100 0 10
2014 Not a person with a disability 54 34 7 1 1 3 0 91 2 476

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 39 38 9 13 0 0 0 77 13 22
2018 Not a person with a disability 47 42 6 3 2 1 0 89 5 425
2017 Person with a disability 44 33 11 6 0 5 0 82 7 18
2017 Not a person with a disability 41 42 9 5 2 1 0 85 6 474
2014 Person with a disability 41 40 19 0 0 0 0 81 0 10
2014 Not a person with a disability 49 38 8 4 1 1 0 87 4 475

Question 42. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 44 29 21 0 5 0 0 74 5 22
2018 Not a person with a disability 58 35 5 2 1 0 0 93 3 426
2017 Person with a disability 50 40 5 0 5 0 0 89 5 18
2017 Not a person with a disability 56 34 6 3 1 0 0 90 4 473
2014 Person with a disability 31 49 10 10 0 0 0 81 10 10
2014 Not a person with a disability 58 35 3 2 1 0 0 93 3 476

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 20 33 6 26 5 6 5 59 35 22
2018 Not a person with a disability 23 37 15 11 4 7 3 67 16 429
2017 Person with a disability 37 37 5 0 10 5 5 83 11 19
2017 Not a person with a disability 28 36 12 11 4 4 4 70 17 474
2014 Person with a disability 39 31 0 20 10 0 0 70 30 10
2014 Not a person with a disability 29 35 15 10 6 3 2 67 17 476

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 50 37 0 9 5 0 0 87 13 21
2018 Not a person with a disability 52 34 7 4 1 1 1 88 5 424
2017 Person with a disability 52 36 6 6 0 0 0 88 6 19
2017 Not a person with a disability 51 35 7 4 1 2 0 87 5 473
2014 Person with a disability 51 30 10 0 10 0 0 81 10 10
2014 Not a person with a disability 53 33 6 5 2 1 1 87 7 476

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 43 31 21 0 6 0 0 73 6 20
2018 Not a person with a disability 52 33 9 4 1 0 0 86 5 423

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 13 23 4 26 21 9 4 42 54 21
2018 Not a person with a disability 31 25 16 12 6 9 2 62 19 424
2017 Person with a disability 16 20 5 11 28 15 6 45 49 19
2017 Not a person with a disability 21 26 17 12 8 14 3 56 24 474
2014 Person with a disability 20 40 10 0 30 0 0 60 30 10
2014 Not a person with a disability 22 27 16 11 11 8 4 57 25 476

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 20 20 10 10 9 30 0 58 27 22
2018 Not a person with a disability 21 15 14 5 3 33 9 62 14 429
2017 Person with a disability 28 5 12 5 0 33 17 65 10 18
2017 Not a person with a disability 18 17 16 3 2 35 10 62 9 474
2014 Person with a disability 51 0 10 20 0 19 0 63 25 10
2014 Not a person with a disability 16 13 15 6 4 35 11 54 18 476

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 44 29 10 6 4 9 0 79 10 22
2018 Not a person with a disability 39 33 16 5 1 6 0 77 6 429
2017 Person with a disability 48 20 22 0 0 10 0 76 0 19
2017 Not a person with a disability 37 36 11 3 1 10 1 83 5 474
2014 Person with a disability 61 19 19 0 0 0 0 81 0 10
2014 Not a person with a disability 35 31 16 4 2 10 1 74 7 476

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 16 20 23 0 0 40 0 61 0 22
2018 Not a person with a disability 22 12 15 0 1 38 11 67 3 427
2017 Person with a disability 27 10 21 0 0 31 11 64 0 19
2017 Not a person with a disability 19 14 14 1 1 40 11 68 3 475
2014 Person with a disability 30 0 10 20 0 29 11 50 34 10
2014 Not a person with a disability 17 16 14 2 1 40 10 67 6 476

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 33 48 9 0 0 9 0 90 0 22
2018 Not a person with a disability 40 34 15 2 0 8 1 82 2 429
2017 Person with a disability 44 31 10 5 0 10 0 83 6 19
2017 Not a person with a disability 37 35 11 1 0 13 2 85 2 474
2014 Person with a disability 71 0 10 0 0 19 0 88 0 10
2014 Not a person with a disability 37 32 12 2 1 14 2 82 3 476
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 52 27 12 4 0 0 4 83 4 22
2018 Not a person with a disability 59 29 6 2 3 1 0 89 5 426
2017 Person with a disability 40 43 5 0 0 5 6 94 0 19
2017 Not a person with a disability 59 26 5 5 3 1 0 86 8 475

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 12 27 35 15 5 5 0 42 21 22
2018 Not a person with a disability 16 40 19 15 5 4 0 59 21 424
2017 Person with a disability 10 37 16 32 5 0 0 47 37 19
2017 Not a person with a disability 13 41 21 15 5 5 0 57 21 471

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 21 26 24 14 14 0 0 48 28 22
2018 Not a person with a disability 18 40 22 12 6 3 0 59 18 427
2017 Person with a disability 21 21 21 26 11 0 0 42 37 19
2017 Not a person with a disability 14 44 19 15 7 2 0 59 22 475

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 52 14 14 5 15 0 0 66 20 22
2018 Not a person with a disability 42 32 15 6 4 0 0 75 10 425
2017 Person with a disability 42 32 21 0 6 0 0 73 6 19
2017 Not a person with a disability 48 30 14 3 3 1 1 79 6 472

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 13 32 24 23 8 0 0 45 30 22
2018 Not a person with a disability 10 23 32 22 12 0 0 33 35 425
2017 Person with a disability 11 27 46 0 16 0 0 37 16 19
2017 Not a person with a disability 10 21 33 19 17 0 0 31 36 474

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 21 43 20 13 4 0 0 63 16 22
2018 Not a person with a disability 14 35 28 15 7 0 1 49 22 424
2017 Person with a disability 27 22 20 16 10 0 5 52 28 19
2017 Not a person with a disability 14 30 32 15 8 0 0 45 23 472

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 0 25 24 43 8 0 0 25 52 21
2018 Not a person with a disability 12 29 24 19 16 0 0 41 35 424
2017 Person with a disability 5 27 38 21 5 5 0 33 27 19
2017 Not a person with a disability 14 25 26 19 15 0 1 39 35 475

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 31 25 24 20 0 0 0 56 20 22
2018 Not a person with a disability 29 29 24 10 7 0 0 58 17 426
2017 Person with a disability 32 31 21 11 5 0 0 63 16 19
2017 Not a person with a disability 27 29 20 12 10 0 1 57 22 474

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 24 44 17 11 4 0 0 68 15 21
2018 Not a person with a disability 28 22 27 13 10 0 0 50 23 423
2017 Person with a disability 36 22 26 11 5 0 0 58 16 19
2017 Not a person with a disability 26 28 23 15 8 0 0 54 24 473

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 33 32 21 5 9 0 0 65 14 22
2018 Not a person with a disability 32 36 21 6 4 1 1 68 11 428
2017 Person with a disability 36 26 22 11 5 0 0 62 16 19
2017 Not a person with a disability 32 36 20 8 3 0 0 68 11 473

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 37 23 22 11 8 0 0 59 19 22
2018 Not a person with a disability 27 33 25 11 4 0 1 60 15 428
2017 Person with a disability 31 31 28 5 5 0 0 62 10 19
2017 Not a person with a disability 22 39 24 10 5 0 0 61 15 473

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 40 16 14 20 9 0 0 57 29 22
2018 Not a person with a disability 32 36 18 9 3 0 1 69 12 428
2017 Person with a disability 37 32 21 10 0 0 0 69 10 19
2017 Not a person with a disability 30 38 19 9 3 0 0 69 12 472

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 40 35 10 6 9 0 0 76 15 22
2018 Not a person with a disability 32 33 21 10 3 0 1 66 12 427
2017 Person with a disability 47 15 17 16 0 0 5 66 17 19
2017 Not a person with a disability 29 36 21 11 3 1 0 65 14 473

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 68 9 17 6 0 0 0 77 6 21
2018 Not a person with a disability 69 16 7 2 1 0 2 88 4 425
2017 Person with a disability 80 5 0 0 10 0 5 89 11 19
2017 Not a person with a disability 66 22 8 2 0 0 1 89 3 475

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 70 6 19 6 0 0 0 75 6 22
2018 Not a person with a disability 83 9 3 1 0 0 4 96 1 428

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 70 15 15 0 0 0 0 85 0 22
2018 Not a person with a disability 79 10 4 1 2 0 4 93 3 428
2017 Person with a disability 74 10 11 5 0 0 0 84 5 19
2017 Not a person with a disability 83 10 3 2 0 0 2 95 2 474

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 41 44 10 0 4 0 0 85 4 22
2018 Not a person with a disability 55 26 11 4 1 0 2 83 6 427
2017 Person with a disability 62 22 16 0 0 0 0 84 0 19
2017 Not a person with a disability 53 33 9 3 2 0 0 86 4 475

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 39 20 23 9 9 0 0 59 18 22
2018 Not a person with a disability 51 27 11 5 3 0 1 80 9 425
2017 Person with a disability 47 37 11 5 0 0 0 84 5 19
2017 Not a person with a disability 58 26 9 5 2 0 1 85 6 475

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 32 16 13 6 4 0 30 68 14 22
2018 Not a person with a disability 51 21 7 2 1 0 17 87 5 423
2017 Person with a disability 58 11 10 5 0 0 16 82 6 19
2017 Not a person with a disability 54 22 9 2 0 0 13 88 2 474

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 59 27 10 0 4 0 0 85 4 21
2018 Not a person with a disability 62 22 9 3 1 0 4 87 4 425
2017 Person with a disability 42 48 5 0 0 0 5 95 0 19
2017 Not a person with a disability 62 24 8 3 1 0 2 88 4 470

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 86 4 0 0 10 0 0 90 10 22
2018 Not a person with a disability 82 10 3 1 2 0 2 94 3 427
2017 Person with a disability 73 17 0 0 5 0 5 95 5 19
2017 Not a person with a disability 79 11 4 2 1 1 2 92 3 475

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 40 30 15 5 10 0 0 70 15 22
2018 Not a person with a disability 50 27 16 4 1 0 2 78 5 428
2017 Person with a disability 37 26 27 5 5 0 0 63 10 19
2017 Not a person with a disability 52 32 9 5 1 0 1 85 6 474

Question 63. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 10 28 46 15 0 0 0 38 15 21
2018 Not a person with a disability 11 29 42 14 3 0 0 40 17 429
2017 Person with a disability 16 17 41 11 16 0 0 32 27 19
2017 Not a person with a disability 6 33 42 13 6 0 0 38 19 475

Question 64. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 10 36 36 14 5 0 0 19 45 21
2018 Not a person with a disability 6 19 42 24 8 0 0 32 26 423
2017 Person with a disability 16 15 38 15 16 0 0 31 31 19
2017 Not a person with a disability 6 20 40 26 8 0 0 34 26 473
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 49 31 5 10 5 0 0 49 51 22
2018 Not a person with a disability 49 32 11 4 2 1 0 50 50 430
2017 Person with a disability 37 36 16 5 0 6 0 39 61 19
2017 Not a person with a disability 56 30 6 2 2 5 0 58 42 475

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay

Survey year Demographic
(%)
Total responses
2018 Person with a disability 11 11
2018 Not a person with a disability 9 210
2017 Person with a disability 19 11
2017 Not a person with a disability 9 184

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 Person with a disability 30 11
2018 Not a person with a disability 18 210
2017 Person with a disability 9 11
2017 Not a person with a disability 20 184

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 Person with a disability 15 11
2018 Not a person with a disability 14 210
2017 Person with a disability 9 11
2017 Not a person with a disability 14 184

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2018 Person with a disability 11 11
2018 Not a person with a disability 15 210
2017 Person with a disability 9 11
2017 Not a person with a disability 18 184

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2018 Person with a disability 0 11
2018 Not a person with a disability 3 210
2017 Person with a disability 9 11
2017 Not a person with a disability 3 184

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay

Survey year Demographic
(%)
Total responses
2018 Person with a disability 46 11
2018 Not a person with a disability 44 210

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other

Survey year Demographic
(%)
Total responses
2018 Person with a disability 37 11
2018 Not a person with a disability 36 210
2017 Person with a disability 66 11
2017 Not a person with a disability 57 184

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2018 Person with a disability 19 43 10 0 11 18 11
2018 Not a person with a disability 24 56 9 5 3 4 198
2017 Not a person with a disability 19 65 7 3 1 6 183

Question 70. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 59 41 10
2018 Not a person with a disability 59 41 209

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 56 15 9 14 0 0 6 76 15 21
2018 Not a person with a disability 61 11 8 5 4 1 10 81 10 428

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 48 17 0 0 29 0 7 69 31 11
2018 Not a person with a disability 29 36 12 10 6 1 6 69 18 209
2017 Person with a disability 38 26 10 9 0 9 9 77 10 11
2017 Not a person with a disability 38 26 13 5 4 1 12 74 10 189

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 0 8 0 0 20 8 63 29 71 11
2018 Not a person with a disability 7 9 12 8 7 6 51 38 34 209
2017 Person with a disability 0 9 9 0 19 10 53 25 52 11
2017 Not a person with a disability 8 11 10 4 9 6 52 45 31 189
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