2018 Public Service Employee Survey Results by Theme for Office of the Auditor General of Canada by Question 87. Are you an Aboriginal person?

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 49 29 12 10 0 0 0 78 10 10
2018 Non-Aboriginal 41 42 9 5 3 0 0 83 8 440
2017 Aboriginal 36 47 8 8 0 0 0 83 8 13
2017 Non-Aboriginal 41 43 8 5 3 0 0 84 7 477

Question 9. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 36 20 35 0 9 0 0 56 9 10
2018 Non-Aboriginal 33 45 12 8 2 0 0 78 10 443
2017 Aboriginal 29 46 8 17 0 0 0 75 17 13
2017 Non-Aboriginal 38 38 12 8 4 0 0 76 12 475

Question 10. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 56 44 0 0 0 0 0 100 0 10
2018 Non-Aboriginal 52 35 9 3 1 0 0 88 4 439
2017 Aboriginal 68 24 8 0 0 0 0 92 0 13
2017 Non-Aboriginal 53 36 6 3 1 0 0 90 4 477

Question 14. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 45 45 10 0 0 0 0 90 0 10
2018 Non-Aboriginal 44 39 9 5 2 0 0 84 7 444
2017 Aboriginal 46 54 0 0 0 0 0 100 0 13
2017 Non-Aboriginal 44 41 8 5 2 0 0 85 7 476

Question 43. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 36 45 10 9 0 0 0 81 9 10
2018 Non-Aboriginal 46 34 11 6 3 1 0 81 9 440
2017 Aboriginal 28 64 8 0 0 0 0 92 0 13
2017 Non-Aboriginal 43 34 13 6 4 0 0 78 9 477

Question 44. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 36 45 10 9 0 0 0 81 9 10
2018 Non-Aboriginal 43 38 10 6 3 0 0 81 9 439
2017 Aboriginal 28 64 8 0 0 0 0 92 0 13
2017 Non-Aboriginal 39 40 10 6 4 0 0 79 10 478

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 45 12 25 19 0 0 0 56 19 10
2018 Non-Aboriginal 40 26 20 8 5 1 0 67 13 440
2017 Aboriginal 29 16 39 17 0 0 0 45 17 13
2017 Non-Aboriginal 39 26 18 9 5 3 1 67 14 478
Top of Page

Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 48 20 13 10 9 0 0 68 19 10
2018 Non-Aboriginal 50 35 7 6 2 0 0 85 8 440
2017 Aboriginal 44 47 0 8 0 0 0 92 8 13
2017 Non-Aboriginal 50 34 7 4 2 1 1 86 6 477

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 46 35 0 19 0 0 0 81 19 10
2018 Non-Aboriginal 48 35 6 8 2 0 0 84 10 437
2017 Aboriginal 60 24 8 8 0 0 0 83 8 13
2017 Non-Aboriginal 46 37 5 8 3 0 0 84 11 478

Question 26. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 48 22 12 10 9 0 0 69 19 10
2018 Non-Aboriginal 50 31 9 5 4 0 0 82 9 442
2017 Aboriginal 75 17 0 8 0 0 0 92 8 13
2017 Non-Aboriginal 53 30 8 7 3 0 0 82 10 476

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 48 35 0 0 9 9 0 91 9 10
2018 Non-Aboriginal 40 39 7 7 4 2 0 81 11 444
2017 Aboriginal 43 32 8 17 0 0 0 75 17 13
2017 Non-Aboriginal 42 35 9 9 3 2 0 79 12 476

Question 30. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 48 20 13 10 9 0 0 68 19 10
2018 Non-Aboriginal 33 34 14 12 7 1 0 67 19 443
2017 Aboriginal 50 25 8 17 0 0 0 75 17 13
2017 Non-Aboriginal 31 38 14 12 5 1 0 69 17 478

Question 31. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 39 20 32 9 0 0 0 59 9 10
2018 Non-Aboriginal 19 37 17 15 10 2 0 57 25 443
2017 Aboriginal 14 61 17 8 0 0 0 75 8 13
2017 Non-Aboriginal 19 34 19 18 7 3 0 55 25 476

Question 32. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 10 38 35 0 9 9 0 52 9 10
2018 Non-Aboriginal 17 40 17 16 9 1 0 58 25 444
2017 Aboriginal 15 39 15 30 0 0 0 54 30 13
2017 Non-Aboriginal 20 42 15 14 8 2 0 63 22 478
Top of Page

Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 17 30 22 22 9 0 0 48 31 10
2018 Non-Aboriginal 28 42 16 9 4 0 0 71 13 443
2017 Aboriginal 22 70 0 0 8 0 0 92 8 13
2017 Non-Aboriginal 32 37 17 10 3 0 0 70 14 477

Question 7. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 19 59 22 0 0 0 0 78 0 10
2018 Non-Aboriginal 35 45 11 7 2 0 0 80 9 443
2017 Aboriginal 21 54 25 0 0 0 0 75 0 13
2017 Non-Aboriginal 36 47 10 6 2 0 0 82 8 477

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 9 9 36 20 9 17 0 21 35 10
2018 Non-Aboriginal 16 28 17 17 7 14 2 52 29 443
2017 Aboriginal 7 54 17 8 0 14 0 71 10 13
2017 Non-Aboriginal 14 25 17 19 9 14 2 47 33 477

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 39 30 12 19 0 0 0 69 19 10
2018 Non-Aboriginal 41 39 9 8 2 1 1 81 10 441
2017 Aboriginal 22 78 0 0 0 0 0 100 0 13
2017 Non-Aboriginal 43 39 9 7 2 0 0 82 9 477

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Non-Aboriginal 33 35 12 8 5 1 5 73 14 222

Job fit and development

Question 1. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 56 22 12 0 10 0 0 78 10 10
2018 Non-Aboriginal 36 49 5 7 2 0 0 85 9 443
2017 Aboriginal 46 22 8 24 0 0 0 68 24 13
2017 Non-Aboriginal 40 42 6 10 3 0 0 81 13 478

Question 2. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 66 23 0 10 0 0 0 90 10 10
2018 Non-Aboriginal 46 39 8 4 2 0 0 86 6 443
2017 Aboriginal 44 56 0 0 0 0 0 100 0 13
2017 Non-Aboriginal 48 40 6 5 2 0 0 87 7 478

Question 3. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 78 22 0 0 0 0 0 100 0 10
2018 Non-Aboriginal 55 36 5 3 1 0 0 91 4 441
2017 Aboriginal 53 47 0 0 0 0 0 100 0 13
2017 Non-Aboriginal 57 35 4 4 1 0 0 92 4 477

Question 37. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 17 61 0 13 9 0 0 78 22 10
2018 Non-Aboriginal 29 41 13 11 5 1 0 71 16 437
2017 Aboriginal 29 54 0 8 8 0 0 83 17 13
2017 Non-Aboriginal 37 40 11 8 3 1 0 78 11 475

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 30 17 25 19 9 0 0 48 28 10
2018 Non-Aboriginal 25 32 14 11 12 2 3 61 24 436
2017 Aboriginal 21 16 17 30 17 0 0 36 47 13
2017 Non-Aboriginal 27 32 14 13 10 2 2 61 24 477

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 36 39 13 12 0 0 0 75 12 10
2018 Non-Aboriginal 36 42 12 8 2 0 0 79 10 443
2017 Aboriginal 22 54 8 16 0 0 0 76 16 13
2017 Non-Aboriginal 42 38 9 8 3 0 0 81 11 477

Question 12. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 27 42 12 10 9 0 0 69 19 10
2018 Non-Aboriginal 36 41 13 6 3 0 0 78 10 440
2017 Aboriginal 32 53 0 16 0 0 0 84 16 13
2017 Non-Aboriginal 40 37 11 7 4 0 0 78 11 476

Question 13. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 48 33 0 19 0 0 0 81 19 10
2018 Non-Aboriginal 37 42 12 7 2 0 0 79 9 443
2017 Aboriginal 53 24 17 0 7 0 0 76 7 13
2017 Non-Aboriginal 41 41 10 6 2 0 1 82 8 477

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 19 46 25 10 0 0 0 65 10 10
2018 Non-Aboriginal 26 45 16 7 3 3 0 74 10 436
2017 Aboriginal 29 54 8 8 0 0 0 83 8 13
2017 Non-Aboriginal 28 42 17 9 3 2 0 71 12 477

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 70 30 0 0 0 0 0 100 0 10
2018 Non-Aboriginal 44 38 7 7 3 0 0 82 11 441
2017 Aboriginal 61 30 8 0 0 0 0 92 0 13
2017 Non-Aboriginal 43 35 7 9 6 0 0 78 15 478

Question 15. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 9 59 32 0 0 0 0 68 0 10
2018 Non-Aboriginal 27 39 21 10 3 0 0 66 13 444
2017 Aboriginal 22 48 29 0 0 0 0 71 0 13
2017 Non-Aboriginal 25 40 21 12 3 0 0 65 15 478

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2018 Aboriginal 20 42 38 10
2018 Non-Aboriginal 15 47 37 443
2017 Aboriginal 8 60 32 13
2017 Non-Aboriginal 18 47 35 477

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 Non-Aboriginal 17 14 49 14 0 6 83
Top of Page

Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 56 31 0 13 0 0 0 87 13 10
2018 Non-Aboriginal 58 35 4 2 1 0 0 94 2 443
2017 Aboriginal 44 39 8 0 8 0 0 83 8 13
2017 Non-Aboriginal 55 36 5 3 1 0 0 91 4 477

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 36 32 23 9 0 0 0 68 9 10
2018 Non-Aboriginal 36 42 12 7 2 1 0 79 10 437
2017 Aboriginal 14 54 25 0 7 0 0 68 7 13
2017 Non-Aboriginal 32 45 13 7 2 1 0 78 9 477

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 0 31 22 17 30 0 0 48 31 10
2018 Non-Aboriginal 6 20 39 25 9 0 0 35 26 443
2017 Aboriginal 17 8 22 37 7 0 8 48 27 13
2017 Non-Aboriginal 6 19 38 24 11 0 3 35 26 477

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 0 10 33 29 27 0 0 56 10 10
2018 Non-Aboriginal 3 15 24 36 20 1 2 57 18 440
2017 Aboriginal 0 0 38 32 30 0 0 62 0 13
2017 Non-Aboriginal 4 9 22 34 27 1 4 64 13 477

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 12 9 41 10 29 0 0 39 20 10
2018 Non-Aboriginal 8 18 34 25 13 1 1 39 26 440
2017 Aboriginal 17 0 37 31 8 0 7 42 18 13
2017 Non-Aboriginal 9 21 33 22 12 0 2 35 32 476

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 0 22 33 26 19 0 0 45 22 10
2018 Non-Aboriginal 6 15 39 30 9 1 0 39 21 441
2017 Aboriginal 0 17 46 23 7 0 8 32 18 13
2017 Non-Aboriginal 8 12 38 28 12 0 1 41 20 475

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 0 32 30 31 7 0 0 38 32 13
2017 Non-Aboriginal 17 23 31 17 9 1 3 27 41 477

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 23 0 42 26 9 0 0 35 23 10
2018 Non-Aboriginal 11 23 31 22 10 1 2 33 35 442
2017 Aboriginal 0 0 46 39 15 0 0 54 0 13
2017 Non-Aboriginal 8 17 30 22 16 4 3 40 28 477

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 0 42 17 12 29 0 0 41 42 10
2018 Non-Aboriginal 10 19 40 22 9 1 0 31 29 442
2017 Aboriginal 0 17 46 22 15 0 0 38 17 13
2017 Non-Aboriginal 10 16 40 21 9 2 2 31 27 476

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 48 33 0 19 0 0 0 81 19 10
2018 Non-Aboriginal 49 34 10 4 3 1 0 83 7 443
2017 Aboriginal 59 32 0 8 0 0 0 92 8 13
2017 Non-Aboriginal 51 34 7 6 3 0 0 85 9 478

Question 20. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 38 62 0 0 0 0 0 100 0 10
2018 Non-Aboriginal 60 31 4 3 1 0 0 91 4 443
2017 Aboriginal 67 25 0 8 0 0 0 92 8 13
2017 Non-Aboriginal 54 38 3 4 1 0 0 92 5 477

Question 21. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 38 27 25 10 0 0 0 65 10 10
2018 Non-Aboriginal 46 42 7 4 1 1 0 88 5 442

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 36 41 13 0 10 0 0 77 10 10
2018 Non-Aboriginal 47 37 11 2 1 2 0 86 3 441
2017 Aboriginal 46 47 0 7 0 0 0 93 7 13
2017 Non-Aboriginal 45 39 10 2 1 2 0 86 3 476

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 48 42 0 10 0 0 0 90 10 10
2018 Non-Aboriginal 46 42 6 4 2 1 0 88 5 440
2017 Aboriginal 37 63 0 0 0 0 0 100 0 13
2017 Non-Aboriginal 41 42 9 5 2 2 0 84 6 476

Question 42. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 48 33 19 0 0 0 0 81 0 10
2018 Non-Aboriginal 58 34 5 2 1 0 0 92 3 441
2017 Aboriginal 51 49 0 0 0 0 0 100 0 13
2017 Non-Aboriginal 56 34 6 3 1 0 0 89 4 475

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 9 41 34 9 0 0 9 54 9 10
2018 Non-Aboriginal 23 37 15 12 4 7 3 66 17 444
2017 Aboriginal 15 54 8 8 0 7 7 81 10 13
2017 Non-Aboriginal 29 36 12 11 5 4 4 71 17 477

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 48 31 0 22 0 0 0 78 22 10
2018 Non-Aboriginal 53 34 7 4 1 1 1 88 5 438
2017 Aboriginal 35 49 8 8 0 0 0 83 8 13
2017 Non-Aboriginal 51 34 7 4 1 2 0 87 5 476

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 48 31 9 13 0 0 0 78 13 10
2018 Non-Aboriginal 52 33 9 4 1 0 0 85 5 436

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 30 20 41 0 9 0 0 51 9 10
2018 Non-Aboriginal 30 25 15 12 6 9 3 62 21 438
2017 Aboriginal 0 45 24 17 8 7 0 48 27 13
2017 Non-Aboriginal 21 25 16 12 9 14 3 56 25 477

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 27 0 0 0 22 39 12 56 44 10
2018 Non-Aboriginal 21 15 14 5 3 33 9 62 14 444
2017 Aboriginal 7 15 8 8 8 53 0 47 35 13
2017 Non-Aboriginal 18 16 16 3 2 34 11 62 8 476

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 36 20 13 10 9 12 0 64 21 10
2018 Non-Aboriginal 39 33 16 5 1 6 0 77 6 444
2017 Aboriginal 43 33 8 8 0 7 0 82 9 13
2017 Non-Aboriginal 37 36 12 3 1 10 1 83 4 477

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 19 0 13 0 0 56 12 59 0 10
2018 Non-Aboriginal 22 13 16 0 1 38 11 67 3 442
2017 Aboriginal 7 17 17 8 0 52 0 49 17 13
2017 Non-Aboriginal 20 14 14 1 1 39 12 68 3 478

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 45 20 13 0 10 12 0 74 12 10
2018 Non-Aboriginal 39 35 15 2 0 8 1 82 2 444
2017 Aboriginal 44 32 17 0 0 7 0 82 0 13
2017 Non-Aboriginal 37 35 11 1 0 13 2 85 2 477
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 48 44 9 0 0 0 0 91 0 10
2018 Non-Aboriginal 59 28 6 2 3 1 0 89 5 441
2017 Aboriginal 76 24 0 0 0 0 0 100 0 13
2017 Non-Aboriginal 58 27 5 5 3 1 0 86 8 478

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 0 46 24 31 0 0 0 46 31 13
2017 Non-Aboriginal 13 40 21 15 6 5 0 56 22 475

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 7 22 48 14 8 0 0 29 22 13
2017 Non-Aboriginal 14 44 18 15 7 2 0 59 22 478

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 48 17 25 0 10 0 0 65 10 10
2018 Non-Aboriginal 43 31 15 6 4 0 0 75 10 440
2017 Aboriginal 42 42 16 0 0 0 0 84 0 12
2017 Non-Aboriginal 48 29 14 3 3 1 1 79 7 476

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 9 45 0 47 0 0 0 53 47 10
2018 Non-Aboriginal 10 23 32 22 13 0 0 33 35 440
2017 Aboriginal 17 22 61 0 0 0 0 39 0 13
2017 Non-Aboriginal 10 21 33 19 18 0 0 31 36 477

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 46 15 24 15 0 0 0 61 15 13
2017 Non-Aboriginal 14 30 32 16 8 0 0 44 24 475

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 0 38 27 12 23 0 0 38 35 10
2018 Non-Aboriginal 11 28 24 20 16 0 0 40 36 438
2017 Aboriginal 8 22 49 7 14 0 0 30 21 13
2017 Non-Aboriginal 13 25 26 20 14 0 1 39 35 478

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 38 41 22 0 0 0 0 78 0 10
2018 Non-Aboriginal 29 29 24 10 7 0 0 58 17 441
2017 Aboriginal 32 53 7 8 0 0 0 85 8 13
2017 Non-Aboriginal 27 29 21 12 10 0 1 56 23 477

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 43 44 13 0 0 0 0 87 0 10
2018 Non-Aboriginal 27 22 27 13 10 0 0 50 23 437
2017 Aboriginal 39 21 15 25 0 0 0 60 25 13
2017 Non-Aboriginal 25 28 23 15 9 0 0 54 23 476

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 36 54 0 10 0 0 0 90 10 10
2018 Non-Aboriginal 32 35 21 6 4 1 1 68 11 443
2017 Aboriginal 14 38 25 24 0 0 0 52 24 13
2017 Non-Aboriginal 33 36 20 8 4 0 0 69 11 476

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 39 33 28 0 0 0 0 72 0 10
2018 Non-Aboriginal 27 32 25 11 4 0 1 60 15 443
2017 Aboriginal 29 38 33 0 0 0 0 67 0 13
2017 Non-Aboriginal 22 39 24 10 5 0 0 61 15 476

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 56 32 12 0 0 0 0 88 0 10
2018 Non-Aboriginal 33 35 18 10 3 0 1 68 13 443
2017 Aboriginal 29 38 33 0 0 0 0 67 0 13
2017 Non-Aboriginal 30 38 19 9 3 0 0 69 12 475

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 45 33 12 0 10 0 0 78 10 10
2018 Non-Aboriginal 32 34 21 10 3 0 1 66 13 442
2017 Aboriginal 30 22 31 17 0 0 0 53 17 13
2017 Non-Aboriginal 30 35 20 11 3 1 0 66 14 476

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 65 0 25 0 10 0 0 65 10 10
2018 Non-Aboriginal 70 16 8 3 1 0 2 88 4 439
2017 Aboriginal 72 21 0 7 0 0 0 93 7 13
2017 Non-Aboriginal 66 22 8 2 1 0 1 89 3 478

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 77 0 23 0 0 0 0 77 0 10
2018 Non-Aboriginal 83 9 3 1 0 0 4 95 1 443

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 68 13 19 0 0 0 0 81 0 10
2018 Non-Aboriginal 79 10 4 1 2 0 4 93 3 443
2017 Aboriginal 68 16 17 0 0 0 0 83 0 13
2017 Non-Aboriginal 83 9 3 2 0 0 2 95 2 477

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 68 22 0 10 0 0 0 90 10 10
2018 Non-Aboriginal 54 27 12 4 1 0 2 83 5 442
2017 Aboriginal 60 24 8 0 8 0 0 83 8 13
2017 Non-Aboriginal 53 33 9 3 1 0 0 86 4 478

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 59 22 19 0 0 0 0 81 0 10
2018 Non-Aboriginal 51 27 12 6 3 0 1 79 9 440
2017 Aboriginal 52 32 17 0 0 0 0 83 0 13
2017 Non-Aboriginal 58 26 9 5 2 0 1 85 6 478

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 72 9 9 0 0 0 10 90 0 10
2018 Non-Aboriginal 49 21 7 3 1 0 18 86 5 438
2017 Aboriginal 53 24 0 0 0 0 24 100 0 13
2017 Non-Aboriginal 54 21 9 2 0 0 13 87 2 477

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 68 24 0 0 0 0 8 100 0 13
2017 Non-Aboriginal 61 25 8 3 1 0 2 88 4 473

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 87 13 0 0 0 0 0 100 0 10
2018 Non-Aboriginal 82 11 3 1 2 0 2 94 3 442
2017 Aboriginal 67 8 0 8 8 8 0 82 18 13
2017 Non-Aboriginal 79 11 4 2 1 0 2 93 3 478

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 45 42 13 0 0 0 0 87 0 10
2018 Non-Aboriginal 50 27 16 4 1 0 2 78 6 443
2017 Aboriginal 29 24 24 24 0 0 0 53 24 13
2017 Non-Aboriginal 53 31 10 4 1 0 1 85 5 478

Question 63. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 36 22 32 10 0 0 0 58 10 10
2018 Non-Aboriginal 10 29 43 15 3 0 0 39 18 444
2017 Aboriginal 15 15 53 17 0 0 0 30 17 13
2017 Non-Aboriginal 6 33 42 13 6 0 0 38 20 478

Question 64. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 0 20 42 29 9 0 0 38 20 10
2018 Non-Aboriginal 7 20 42 23 8 0 0 31 27 437
2017 Aboriginal 8 7 55 21 8 0 0 29 15 13
2017 Non-Aboriginal 6 20 39 26 9 0 0 34 26 476
Top of Page

Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 46 25 20 9 0 0 0 46 54 10
2018 Non-Aboriginal 49 32 11 4 2 1 0 49 51 445
2017 Aboriginal 71 21 0 0 0 8 0 77 23 13
2017 Non-Aboriginal 54 31 6 2 2 5 0 57 43 478

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 10 191

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 20 191

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 13 191

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 18 191

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 4 191

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 57 191

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 Non-Aboriginal 19 64 8 3 1 6 188

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 52 0 9 19 9 12 0 59 31 10
2018 Non-Aboriginal 61 12 8 6 3 1 10 81 10 442

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Non-Aboriginal 38 26 14 5 4 2 12 74 10 196

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Non-Aboriginal 8 11 9 4 9 7 52 45 33 196
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