2018 Public Service Employee Survey Results by Theme for Office of the Auditor General of Canada by Question 84. In which province or territory do you work?

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

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Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 42 41 8 5 3 0 0 84 8 401
2018 Ontario (excluding National Capital Region) 28 42 21 8 0 0 0 70 8 10
2018 Quebec (excluding National Capital Region) 31 49 20 0 0 0 0 80 0 16
2018 British Columbia 0 59 16 8 16 0 0 59 25 13
2017 National Capital Region 41 44 7 5 3 0 0 84 8 440
2017 Quebec (excluding National Capital Region) 42 46 11 0 0 0 0 89 0 17
2017 British Columbia 21 58 14 0 6 0 0 79 6 15
2014 National Capital Region 35 47 11 4 2 0 0 83 6 422
2014 Ontario (excluding National Capital Region) 25 51 0 17 8 0 0 75 25 12
2014 Quebec (excluding National Capital Region) 38 43 19 0 0 0 0 81 0 16
2014 British Columbia 13 52 30 0 4 0 0 65 4 17
2014 Alberta 31 46 23 0 0 0 0 77 0 11

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 35 43 12 8 2 0 0 78 10 403
2018 Ontario (excluding National Capital Region) 18 61 21 0 0 0 0 79 0 10
2018 Quebec (excluding National Capital Region) 24 63 7 7 0 0 0 87 7 16
2018 British Columbia 6 38 14 26 16 0 0 44 42 13
2017 National Capital Region 39 38 11 8 3 0 0 77 12 438
2017 Quebec (excluding National Capital Region) 36 47 17 0 0 0 0 83 0 17
2017 British Columbia 13 47 13 14 13 0 0 60 27 15

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 53 35 8 3 2 0 0 88 4 399
2018 Ontario (excluding National Capital Region) 17 62 21 0 0 0 0 79 0 10
2018 Quebec (excluding National Capital Region) 17 63 20 0 0 0 0 80 0 16
2018 British Columbia 59 33 0 8 0 0 0 92 8 13
2017 National Capital Region 54 36 6 3 1 0 0 90 4 440
2017 Quebec (excluding National Capital Region) 41 47 11 0 0 0 0 89 0 17
2017 British Columbia 53 40 0 6 0 0 0 94 6 15
2014 National Capital Region 65 27 5 2 1 0 0 92 2 422
2014 Ontario (excluding National Capital Region) 76 8 8 0 8 0 0 84 8 12
2014 Quebec (excluding National Capital Region) 50 43 6 0 0 0 0 94 0 16
2014 British Columbia 61 9 22 4 0 4 0 73 5 17
2014 Alberta 70 30 0 0 0 0 0 100 0 11

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 46 38 9 5 2 0 0 84 7 404
2018 Ontario (excluding National Capital Region) 38 41 13 8 0 0 0 79 8 10
2018 Quebec (excluding National Capital Region) 36 44 20 0 0 0 0 80 0 16
2018 British Columbia 13 62 0 25 0 0 0 75 25 13
2017 National Capital Region 44 41 8 5 2 0 0 85 7 439
2017 Quebec (excluding National Capital Region) 48 40 6 0 0 6 0 94 0 17
2017 British Columbia 27 53 7 6 6 0 0 80 13 15
2014 National Capital Region 48 39 7 3 2 0 0 87 6 422
2014 Ontario (excluding National Capital Region) 34 41 8 8 9 0 0 75 17 12
2014 Quebec (excluding National Capital Region) 44 31 25 0 0 0 0 75 0 16
2014 British Columbia 40 30 9 17 4 0 0 70 22 17
2014 Alberta 39 30 30 0 0 0 0 70 0 11

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 46 34 11 6 3 1 0 80 9 402
2018 Quebec (excluding National Capital Region) 62 38 0 0 0 0 0 100 0 16
2018 British Columbia 15 52 8 8 16 0 0 67 25 13
2017 National Capital Region 43 35 13 5 4 0 0 78 9 440
2017 Quebec (excluding National Capital Region) 60 34 6 0 0 0 0 94 0 17
2017 British Columbia 34 33 6 27 0 0 0 66 27 15
2014 National Capital Region 46 40 6 5 2 1 0 87 7 422
2014 Ontario (excluding National Capital Region) 59 17 16 9 0 0 0 75 9 12
2014 Quebec (excluding National Capital Region) 38 56 6 0 0 0 0 94 0 16
2014 British Columbia 40 26 26 4 4 0 0 65 9 17
2014 Alberta 55 38 8 0 0 0 0 92 0 11

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 44 37 10 6 3 0 0 81 9 400
2018 Quebec (excluding National Capital Region) 62 38 0 0 0 0 0 100 0 16
2018 British Columbia 8 67 0 16 8 0 0 75 25 13
2017 National Capital Region 39 42 10 6 3 0 0 80 10 441
2017 Quebec (excluding National Capital Region) 53 34 13 0 0 0 0 87 0 17
2017 British Columbia 27 33 21 13 6 0 0 60 19 15
2014 National Capital Region 44 40 8 5 3 0 0 84 8 422
2014 Ontario (excluding National Capital Region) 59 8 17 0 17 0 0 67 17 12
2014 Quebec (excluding National Capital Region) 32 62 6 0 0 0 0 94 0 16
2014 British Columbia 40 26 9 22 4 0 0 65 26 17
2014 Alberta 39 61 0 0 0 0 0 100 0 11

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 40 27 19 7 5 2 0 68 12 401
2018 Quebec (excluding National Capital Region) 47 20 27 7 0 0 0 67 7 16
2018 British Columbia 23 30 8 8 25 6 0 56 35 13
2017 National Capital Region 40 25 17 9 5 3 0 68 14 441
2017 Quebec (excluding National Capital Region) 36 24 29 11 0 0 0 60 11 17
2017 British Columbia 27 20 26 6 13 0 8 51 21 15
2014 National Capital Region 39 30 15 8 5 3 0 71 13 422
2014 Ontario (excluding National Capital Region) 59 0 17 16 9 0 0 59 25 12
2014 Quebec (excluding National Capital Region) 26 37 6 19 6 6 0 67 26 16
2014 British Columbia 9 9 48 13 4 17 0 21 21 17
2014 Alberta 47 15 30 8 0 0 0 62 8 11
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 50 34 7 6 2 0 0 85 8 400
2018 Ontario (excluding National Capital Region) 58 20 23 0 0 0 0 77 0 10
2018 Quebec (excluding National Capital Region) 47 53 0 0 0 0 0 100 0 16
2018 British Columbia 23 38 8 22 8 0 0 61 31 13
2017 National Capital Region 51 33 7 4 2 1 1 86 6 440
2017 Quebec (excluding National Capital Region) 41 59 0 0 0 0 0 100 0 17
2017 British Columbia 47 34 7 13 0 0 0 80 13 15
2014 National Capital Region 52 32 9 4 3 0 0 85 7 422
2014 Ontario (excluding National Capital Region) 41 42 17 0 0 0 0 83 0 12
2014 Quebec (excluding National Capital Region) 44 56 0 0 0 0 0 100 0 16
2014 British Columbia 17 48 9 22 4 0 0 65 26 17
2014 Alberta 31 54 15 0 0 0 0 85 0 11

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 48 35 6 8 2 0 0 84 10 397
2018 Ontario (excluding National Capital Region) 70 17 13 0 0 0 0 87 0 10
2018 Quebec (excluding National Capital Region) 47 53 0 0 0 0 0 100 0 16
2018 British Columbia 21 40 8 16 14 0 0 61 31 13
2017 National Capital Region 48 36 5 7 3 0 0 85 10 441
2017 Quebec (excluding National Capital Region) 36 47 11 6 0 0 0 83 6 17
2017 British Columbia 27 39 7 27 0 0 0 66 27 15
2014 National Capital Region 46 37 7 6 4 0 0 84 10 421
2014 Ontario (excluding National Capital Region) 50 33 17 0 0 0 0 83 0 12
2014 Quebec (excluding National Capital Region) 44 50 6 0 0 0 0 94 0 16
2014 British Columbia 26 39 9 26 0 0 0 65 26 17
2014 Alberta 31 61 8 0 0 0 0 92 0 11

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 52 30 8 6 4 0 0 83 10 402
2018 Ontario (excluding National Capital Region) 69 21 10 0 0 0 0 90 0 10
2018 Quebec (excluding National Capital Region) 42 45 7 7 0 0 0 87 7 16
2018 British Columbia 14 30 32 16 8 0 0 44 25 13
2017 National Capital Region 55 28 8 7 3 0 0 83 9 439
2017 Quebec (excluding National Capital Region) 53 41 0 6 0 0 0 94 6 17
2017 British Columbia 20 54 7 13 6 0 0 74 19 15
2014 National Capital Region 49 32 9 7 2 0 1 81 10 422
2014 Ontario (excluding National Capital Region) 34 58 8 0 0 0 0 92 0 12
2014 Quebec (excluding National Capital Region) 44 56 0 0 0 0 0 100 0 16
2014 British Columbia 17 44 17 17 4 0 0 61 22 17
2014 Alberta 54 31 15 0 0 0 0 85 0 11

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 41 39 7 7 3 3 0 82 11 404
2018 Ontario (excluding National Capital Region) 39 35 0 17 8 0 0 75 25 10
2018 Quebec (excluding National Capital Region) 56 33 5 7 0 0 0 88 7 16
2018 British Columbia 36 33 8 6 17 0 0 68 23 13
2017 National Capital Region 41 35 9 10 3 2 0 77 13 439
2017 Quebec (excluding National Capital Region) 41 53 0 0 0 6 0 100 0 17
2017 British Columbia 47 39 0 6 8 0 0 86 14 15
2014 National Capital Region 36 43 9 8 2 1 0 80 10 422
2014 Ontario (excluding National Capital Region) 32 41 18 9 0 0 0 74 9 12
2014 Quebec (excluding National Capital Region) 32 68 0 0 0 0 0 100 0 16
2014 British Columbia 30 35 13 17 4 0 0 65 22 17
2014 Alberta 46 46 8 0 0 0 0 92 0 11

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 33 33 14 12 7 1 0 67 19 405
2018 Quebec (excluding National Capital Region) 44 42 7 0 7 0 0 87 7 16
2018 British Columbia 21 16 31 14 17 0 0 38 32 13
2017 National Capital Region 30 39 13 13 5 1 0 69 18 441
2017 Quebec (excluding National Capital Region) 47 29 18 0 0 6 0 81 0 17
2017 British Columbia 21 39 26 6 8 0 0 60 14 15
2014 National Capital Region 29 42 13 12 5 0 0 71 16 421
2014 Ontario (excluding National Capital Region) 24 42 18 0 17 0 0 66 17 12
2014 Quebec (excluding National Capital Region) 44 50 6 0 0 0 0 94 0 16
2014 British Columbia 30 35 17 13 4 0 0 65 17 17
2014 Alberta 39 31 30 0 0 0 0 70 0 11

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 21 36 17 13 10 2 0 58 24 403
2018 Ontario (excluding National Capital Region) 0 54 0 38 8 0 0 54 46 10
2018 Quebec (excluding National Capital Region) 19 56 18 0 7 0 0 75 7 16
2018 British Columbia 0 15 31 37 17 0 0 15 54 13
2017 National Capital Region 18 35 20 17 7 3 0 54 25 439
2017 Quebec (excluding National Capital Region) 17 47 7 17 0 11 0 73 19 17
2017 British Columbia 26 19 20 35 0 0 0 45 35 15
2014 National Capital Region 17 35 20 19 7 2 0 53 27 422
2014 Ontario (excluding National Capital Region) 25 42 25 0 8 0 0 67 8 12
2014 Quebec (excluding National Capital Region) 19 56 19 0 0 6 0 80 0 16
2014 British Columbia 18 46 9 23 5 0 0 64 27 16
2014 Alberta 8 84 8 0 0 0 0 92 0 11

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 17 39 18 16 9 1 0 57 25 404
2018 Ontario (excluding National Capital Region) 11 64 0 17 8 0 0 75 25 10
2018 Quebec (excluding National Capital Region) 24 51 18 0 7 0 0 75 7 16
2018 British Columbia 7 20 16 31 26 0 0 27 56 13
2017 National Capital Region 19 42 16 14 7 2 0 62 21 441
2017 Quebec (excluding National Capital Region) 30 40 0 24 0 6 0 74 26 17
2017 British Columbia 6 47 6 13 27 0 0 53 40 15
2014 National Capital Region 16 43 16 16 6 1 0 61 23 422
2014 Ontario (excluding National Capital Region) 41 25 34 0 0 0 0 66 0 12
2014 Quebec (excluding National Capital Region) 26 56 12 6 0 0 0 81 6 16
2014 British Columbia 23 32 23 19 5 0 0 54 23 16
2014 Alberta 23 31 39 8 0 0 0 54 8 11
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 29 41 16 8 4 0 0 71 13 403
2018 Ontario (excluding National Capital Region) 20 64 0 17 0 0 0 83 17 10
2018 Quebec (excluding National Capital Region) 13 47 27 13 0 0 0 60 13 16
2018 British Columbia 6 33 22 31 8 0 0 39 39 13
2017 National Capital Region 33 38 15 10 3 0 0 71 13 440
2017 Quebec (excluding National Capital Region) 24 41 34 0 0 0 0 66 0 17
2017 British Columbia 6 34 27 19 13 0 0 40 32 15
2014 National Capital Region 27 37 17 13 5 1 0 64 18 422
2014 Ontario (excluding National Capital Region) 17 51 8 25 0 0 0 68 25 12
2014 Quebec (excluding National Capital Region) 25 44 12 19 0 0 0 69 19 16
2014 British Columbia 26 22 17 30 4 0 0 48 35 17
2014 Alberta 15 47 38 0 0 0 0 62 0 11

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 35 45 11 7 2 0 0 80 9 403
2018 Ontario (excluding National Capital Region) 28 42 30 0 0 0 0 70 0 10
2018 Quebec (excluding National Capital Region) 35 52 0 13 0 0 0 87 13 16
2018 British Columbia 0 61 14 16 8 0 0 61 25 13
2017 National Capital Region 36 46 11 6 2 0 0 82 8 440
2017 Quebec (excluding National Capital Region) 19 70 11 0 0 0 0 89 0 17
2017 British Columbia 46 42 0 6 6 0 0 87 13 15

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 16 27 16 17 7 15 2 52 29 403
2018 Ontario (excluding National Capital Region) 0 65 10 17 8 0 0 65 25 10
2018 Quebec (excluding National Capital Region) 22 39 18 7 0 13 0 71 8 16
2018 British Columbia 0 14 12 49 25 0 0 14 74 13
2017 National Capital Region 14 26 18 18 9 14 2 47 32 440
2017 Quebec (excluding National Capital Region) 18 70 6 6 0 0 0 89 6 17
2017 British Columbia 0 13 13 40 21 13 0 15 70 15
2014 National Capital Region 12 32 19 14 10 10 3 50 28 422
2014 Ontario (excluding National Capital Region) 8 43 25 8 9 8 0 55 18 12
2014 Quebec (excluding National Capital Region) 13 37 31 6 6 6 0 54 13 16
2014 British Columbia 0 22 22 31 4 22 0 28 45 17
2014 Alberta 0 39 30 16 8 0 8 42 25 11

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 41 40 9 8 2 1 1 81 10 401
2018 Ontario (excluding National Capital Region) 69 8 23 0 0 0 0 77 0 10
2018 Quebec (excluding National Capital Region) 35 45 13 7 0 0 0 80 7 16
2018 British Columbia 15 38 16 22 8 0 0 53 31 13
2017 National Capital Region 43 39 8 7 2 0 0 83 9 440
2017 Quebec (excluding National Capital Region) 18 64 17 0 0 0 0 83 0 17
2017 British Columbia 19 55 6 19 0 0 0 74 19 15
2014 National Capital Region 41 37 11 8 3 0 0 79 11 422
2014 Ontario (excluding National Capital Region) 34 33 25 8 0 0 0 68 8 12
2014 Quebec (excluding National Capital Region) 32 62 6 0 0 0 0 94 0 16
2014 British Columbia 35 31 22 9 4 0 0 65 13 17
2014 Alberta 31 54 8 8 0 0 0 85 8 11

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 26 41 13 9 6 1 3 70 16 197
2018 Quebec (excluding National Capital Region) 26 57 17 0 0 0 0 83 0 11
2017 National Capital Region 34 34 13 7 6 1 4 73 14 205
2014 National Capital Region 27 42 12 9 4 1 5 73 14 192
2014 Quebec (excluding National Capital Region) 27 64 9 0 0 0 0 91 0 11
2014 British Columbia 10 90 0 0 0 0 0 100 0 10

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 38 47 5 8 2 0 0 85 10 403
2018 Ontario (excluding National Capital Region) 17 62 13 8 0 0 0 79 8 10
2018 Quebec (excluding National Capital Region) 37 50 7 7 0 0 0 87 7 16
2018 British Columbia 36 56 8 0 0 0 0 92 0 13
2017 National Capital Region 41 40 5 10 3 0 0 81 13 441
2017 Quebec (excluding National Capital Region) 43 34 11 11 0 0 0 77 11 17
2017 British Columbia 26 61 6 6 0 0 0 87 6 15
2014 National Capital Region 35 39 11 11 4 0 0 74 15 422
2014 Ontario (excluding National Capital Region) 8 59 0 25 9 0 0 67 33 12
2014 Quebec (excluding National Capital Region) 25 75 0 0 0 0 0 100 0 16
2014 British Columbia 22 57 4 13 4 0 0 78 17 17
2014 Alberta 46 39 8 8 0 0 0 85 8 11

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 49 37 7 5 3 0 0 86 7 403
2018 Ontario (excluding National Capital Region) 31 49 20 0 0 0 0 80 0 10
2018 Quebec (excluding National Capital Region) 36 64 0 0 0 0 0 100 0 16
2018 British Columbia 23 46 22 8 0 0 0 69 8 13
2017 National Capital Region 48 39 6 5 2 0 0 87 7 441
2017 Quebec (excluding National Capital Region) 37 63 0 0 0 0 0 100 0 17
2017 British Columbia 47 40 13 0 0 0 0 87 0 15
2014 National Capital Region 45 45 5 4 1 0 0 90 5 422
2014 Ontario (excluding National Capital Region) 9 50 17 9 16 0 0 59 25 12
2014 Quebec (excluding National Capital Region) 38 43 12 6 0 0 0 81 6 16
2014 British Columbia 26 61 9 4 0 0 0 87 4 17
2014 Alberta 47 45 8 0 0 0 0 92 0 11

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 57 34 5 3 1 0 0 91 4 401
2018 Ontario (excluding National Capital Region) 39 61 0 0 0 0 0 100 0 10
2018 Quebec (excluding National Capital Region) 55 45 0 0 0 0 0 100 0 16
2018 British Columbia 53 31 16 0 0 0 0 84 0 13
2017 National Capital Region 57 35 3 4 1 0 0 92 5 440
2017 Quebec (excluding National Capital Region) 48 52 0 0 0 0 0 100 0 17
2017 British Columbia 60 27 13 0 0 0 0 87 0 15
2014 National Capital Region 53 38 5 3 1 0 0 91 5 422
2014 Ontario (excluding National Capital Region) 25 50 17 9 0 0 0 75 9 12
2014 Quebec (excluding National Capital Region) 50 43 6 0 0 0 0 94 0 16
2014 British Columbia 31 61 4 4 0 0 0 91 4 17
2014 Alberta 55 38 0 8 0 0 0 92 8 11

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 29 40 13 10 5 2 0 70 16 399
2018 Quebec (excluding National Capital Region) 47 46 0 7 0 0 0 93 7 15
2018 British Columbia 0 45 0 39 16 0 0 45 55 13
2017 National Capital Region 37 41 10 8 4 1 0 78 12 440
2017 Quebec (excluding National Capital Region) 63 30 6 0 0 0 0 94 0 16
2017 British Columbia 19 55 20 6 0 0 0 74 6 15
2014 National Capital Region 29 37 13 13 8 0 0 66 21 422
2014 Ontario (excluding National Capital Region) 34 32 17 9 0 8 0 72 10 12
2014 Quebec (excluding National Capital Region) 32 56 6 6 0 0 0 88 6 16
2014 British Columbia 30 31 17 17 4 0 0 61 22 17
2014 Alberta 39 46 8 8 0 0 0 85 8 11

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 26 33 15 10 11 3 2 62 23 399
2018 Quebec (excluding National Capital Region) 39 27 21 7 0 0 5 70 8 15
2018 British Columbia 0 7 8 22 47 0 15 8 82 13
2017 National Capital Region 26 33 15 13 10 2 1 61 24 440
2017 Quebec (excluding National Capital Region) 23 36 17 17 0 0 7 63 18 17
2017 British Columbia 26 14 0 13 39 0 8 43 57 15
2014 National Capital Region 11 20 17 18 32 0 2 32 51 421
2014 Ontario (excluding National Capital Region) 18 17 8 25 33 0 0 34 58 12
2014 Quebec (excluding National Capital Region) 12 12 0 25 44 0 6 26 74 16
2014 British Columbia 13 4 17 30 30 0 5 18 64 17
2014 Alberta 31 30 8 8 15 8 0 67 25 11

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 37 42 11 8 2 0 0 80 9 403
2018 Ontario (excluding National Capital Region) 18 48 26 8 0 0 0 66 8 10
2018 Quebec (excluding National Capital Region) 30 30 20 20 0 0 0 60 20 16
2018 British Columbia 20 40 22 17 0 0 0 60 17 13
2017 National Capital Region 42 39 9 8 3 0 0 81 10 440
2017 Quebec (excluding National Capital Region) 36 53 11 0 0 0 0 89 0 17
2017 British Columbia 33 34 0 27 6 0 0 66 34 15
2014 National Capital Region 31 42 13 10 4 0 0 73 14 421
2014 Ontario (excluding National Capital Region) 25 50 16 0 9 0 0 75 9 12
2014 Quebec (excluding National Capital Region) 6 81 6 6 0 0 0 88 6 16
2014 British Columbia 39 22 22 13 4 0 0 61 17 17
2014 Alberta 31 39 30 0 0 0 0 70 0 11

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 37 39 13 7 4 0 0 77 11 401
2018 Ontario (excluding National Capital Region) 30 62 0 0 8 0 0 92 8 10
2018 Quebec (excluding National Capital Region) 31 42 27 0 0 0 0 73 0 16
2018 British Columbia 6 63 22 8 0 0 0 69 8 13
2017 National Capital Region 41 37 11 8 4 0 0 78 11 439
2017 Quebec (excluding National Capital Region) 36 47 11 6 0 0 0 83 6 17
2017 British Columbia 19 34 26 14 6 0 0 53 21 15
2014 National Capital Region 36 41 10 10 4 0 0 77 14 422
2014 Ontario (excluding National Capital Region) 51 32 8 0 9 0 0 83 9 12
2014 Quebec (excluding National Capital Region) 32 50 12 6 0 0 0 81 6 16
2014 British Columbia 26 35 17 22 0 0 0 61 22 17
2014 Alberta 32 53 8 0 8 0 0 85 8 11

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 39 40 12 7 2 0 0 79 9 403
2018 Ontario (excluding National Capital Region) 28 55 8 8 0 0 0 83 8 10
2018 Quebec (excluding National Capital Region) 30 57 7 7 0 0 0 87 7 16
2018 British Columbia 6 61 8 25 0 0 0 67 25 13
2017 National Capital Region 41 41 9 6 2 0 1 82 8 440
2017 Quebec (excluding National Capital Region) 43 40 17 0 0 0 0 83 0 17
2017 British Columbia 26 40 13 21 0 0 0 66 21 15
2014 National Capital Region 45 37 10 3 3 0 1 83 6 422
2014 Ontario (excluding National Capital Region) 25 67 8 0 0 0 0 92 0 12
2014 Quebec (excluding National Capital Region) 38 56 0 6 0 0 0 94 6 16
2014 British Columbia 31 22 22 13 0 0 13 60 15 17
2014 Alberta 31 69 0 0 0 0 0 100 0 11

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 27 43 17 6 3 3 0 73 10 398
2018 Quebec (excluding National Capital Region) 26 55 12 0 0 0 7 87 0 15
2018 British Columbia 14 53 8 16 8 0 0 67 25 13
2017 National Capital Region 28 43 16 9 2 1 0 72 11 440
2017 Quebec (excluding National Capital Region) 29 35 17 6 0 13 0 74 7 17
2017 British Columbia 0 53 26 21 0 0 0 53 21 15

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 44 38 7 7 3 0 0 83 10 401
2018 Ontario (excluding National Capital Region) 73 8 0 18 0 0 0 82 18 10
2018 Quebec (excluding National Capital Region) 49 44 7 0 0 0 0 93 0 16
2018 British Columbia 7 62 0 22 8 0 0 69 31 13
2017 National Capital Region 45 34 7 9 5 0 0 79 14 441
2017 Quebec (excluding National Capital Region) 59 35 6 0 0 0 0 94 0 17
2017 British Columbia 19 42 6 26 7 0 0 61 32 15
2014 National Capital Region 45 34 8 8 5 0 0 79 13 422
2014 Ontario (excluding National Capital Region) 41 33 17 0 9 0 0 75 9 12
2014 Quebec (excluding National Capital Region) 38 56 6 0 0 0 0 94 0 16
2014 British Columbia 17 61 13 9 0 0 0 78 9 17
2014 Alberta 47 38 8 8 0 0 0 85 8 11

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 26 40 21 10 3 0 0 66 13 404
2018 Ontario (excluding National Capital Region) 41 23 28 0 8 0 0 63 8 10
2018 Quebec (excluding National Capital Region) 18 57 13 12 0 0 0 75 12 16
2018 British Columbia 9 31 38 22 0 0 0 40 22 13
2017 National Capital Region 25 40 20 12 3 0 0 65 15 441
2017 Quebec (excluding National Capital Region) 18 59 23 0 0 0 0 77 0 17
2017 British Columbia 34 19 33 14 0 0 0 53 14 15
2014 National Capital Region 26 44 18 8 4 0 0 71 12 422
2014 Ontario (excluding National Capital Region) 25 50 18 0 8 0 0 75 8 12
2014 Quebec (excluding National Capital Region) 19 68 12 0 0 0 0 88 0 16
2014 British Columbia 22 52 26 0 0 0 0 74 0 17
2014 Alberta 32 23 38 8 0 0 0 55 8 11

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 National Capital Region 17 46 36 403
2018 Ontario (excluding National Capital Region) 18 65 17 10
2018 Quebec (excluding National Capital Region) 0 67 33 16
2018 British Columbia 8 36 56 13
2017 National Capital Region 18 46 36 440
2017 Quebec (excluding National Capital Region) 0 71 29 17
2017 British Columbia 26 40 34 15
2014 National Capital Region 14 53 32 422
2014 Ontario (excluding National Capital Region) 9 50 41 12
2014 Quebec (excluding National Capital Region) 19 57 25 16
2014 British Columbia 9 61 30 17
2014 Alberta 23 55 23 11

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 National Capital Region 19 17 51 7 0 6 73
2017 National Capital Region 18 14 49 11 0 6 79
2014 National Capital Region 23 16 29 28 9999 4 60
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 60 34 4 2 1 0 0 94 3 403
2018 Ontario (excluding National Capital Region) 48 52 0 0 0 0 0 100 0 10
2018 Quebec (excluding National Capital Region) 42 52 0 7 0 0 0 93 7 16
2018 British Columbia 31 47 22 0 0 0 0 78 0 13
2017 National Capital Region 57 34 5 3 1 0 0 91 4 440
2017 Quebec (excluding National Capital Region) 36 53 11 0 0 0 0 89 0 17
2017 British Columbia 47 39 0 0 6 8 0 93 7 15
2014 National Capital Region 55 36 5 2 1 0 0 91 4 422
2014 Ontario (excluding National Capital Region) 67 25 9 0 0 0 0 91 0 12
2014 Quebec (excluding National Capital Region) 38 50 6 6 0 0 0 88 6 16
2014 British Columbia 31 52 17 0 0 0 0 83 0 17
2014 Alberta 46 54 0 0 0 0 0 100 0 11

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 36 41 13 7 2 1 0 78 10 399
2018 Quebec (excluding National Capital Region) 46 54 0 0 0 0 0 100 0 15
2018 British Columbia 14 61 8 16 0 0 0 75 16 13
2017 National Capital Region 32 45 13 7 2 1 0 78 9 440
2017 Quebec (excluding National Capital Region) 30 40 24 6 0 0 0 70 6 17
2017 British Columbia 34 33 27 0 6 0 0 66 6 15
2014 National Capital Region 33 43 11 11 2 0 0 76 13 422
2014 Ontario (excluding National Capital Region) 32 42 25 0 0 0 0 75 0 12
2014 Quebec (excluding National Capital Region) 38 37 25 0 0 0 0 75 0 16
2014 British Columbia 35 31 35 0 0 0 0 65 0 17
2014 Alberta 31 53 16 0 0 0 0 84 0 11

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 5 21 38 24 10 0 0 35 27 403
2018 Ontario (excluding National Capital Region) 21 8 39 21 10 0 0 31 30 10
2018 Quebec (excluding National Capital Region) 7 19 18 43 13 0 0 56 26 16
2018 British Columbia 0 0 61 31 8 0 0 39 0 13
2017 National Capital Region 7 19 37 24 10 0 3 35 26 440
2017 Quebec (excluding National Capital Region) 6 6 47 24 17 0 0 41 11 17
2017 British Columbia 0 6 27 47 13 0 6 64 7 15
2014 National Capital Region 4 19 36 26 13 1 2 40 23 421
2014 Ontario (excluding National Capital Region) 9 17 18 33 24 0 0 57 25 12
2014 Quebec (excluding National Capital Region) 0 0 25 75 0 0 0 75 0 16
2014 British Columbia 0 17 30 31 4 4 13 42 21 17
2014 Alberta 8 8 31 45 8 0 0 53 16 11

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 3 15 25 33 21 1 2 56 19 400
2018 Ontario (excluding National Capital Region) 8 8 49 24 10 0 0 34 17 10
2018 Quebec (excluding National Capital Region) 0 0 13 49 37 0 0 87 0 16
2018 British Columbia 0 0 32 54 14 0 0 68 0 13
2017 National Capital Region 4 9 24 33 26 1 4 61 14 440
2017 Quebec (excluding National Capital Region) 0 0 11 36 53 0 0 89 0 17
2017 British Columbia 0 6 0 61 26 0 6 93 7 15
2014 National Capital Region 3 9 24 37 23 1 3 62 13 418
2014 Ontario (excluding National Capital Region) 9 18 32 18 24 0 0 41 26 12
2014 Quebec (excluding National Capital Region) 0 0 12 50 38 0 0 88 0 16
2014 British Columbia 0 0 26 35 22 0 17 69 0 17
2014 Alberta 0 0 30 55 15 0 0 70 0 11

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 8 17 34 25 14 1 1 40 26 400
2018 Ontario (excluding National Capital Region) 21 27 21 31 0 0 0 31 48 10
2018 Quebec (excluding National Capital Region) 7 12 49 26 7 0 0 33 18 16
2018 British Columbia 9 48 26 16 0 0 0 16 57 13
2017 National Capital Region 10 21 33 22 12 0 2 34 33 439
2017 Quebec (excluding National Capital Region) 0 13 42 34 11 0 0 46 13 17
2017 British Columbia 8 21 39 26 6 0 0 32 29 15
2014 National Capital Region 11 19 33 23 13 0 1 36 30 421
2014 Ontario (excluding National Capital Region) 0 9 41 25 25 0 0 50 9 12
2014 Quebec (excluding National Capital Region) 0 25 63 12 0 0 0 12 25 16
2014 British Columbia 9 13 26 35 0 0 17 42 26 17
2014 Alberta 8 0 23 61 8 0 0 69 8 11

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 7 15 38 29 10 1 0 39 22 401
2018 Ontario (excluding National Capital Region) 10 25 42 23 0 0 0 23 35 10
2018 Quebec (excluding National Capital Region) 0 13 44 42 0 0 0 42 13 16
2018 British Columbia 0 8 51 41 0 0 0 41 8 13
2017 National Capital Region 8 13 39 27 12 0 2 39 21 438
2017 Quebec (excluding National Capital Region) 6 0 35 54 6 0 0 60 6 17
2017 British Columbia 0 13 40 40 6 0 0 47 13 15
2014 National Capital Region 7 13 36 27 17 0 1 44 20 422
2014 Ontario (excluding National Capital Region) 0 26 8 49 17 0 0 66 26 12
2014 Quebec (excluding National Capital Region) 0 6 56 38 0 0 0 38 6 16
2014 British Columbia 13 26 13 48 0 0 0 48 39 17
2014 Alberta 8 23 32 30 8 0 0 38 30 11

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 16 27 32 15 8 1 1 24 44 401
2018 Ontario (excluding National Capital Region) 35 21 21 23 0 0 0 23 56 10
2018 Quebec (excluding National Capital Region) 7 19 49 25 0 0 0 25 26 16
2018 British Columbia 8 31 53 8 0 0 0 8 39 13
2017 National Capital Region 17 23 32 16 9 1 3 25 42 440
2017 Quebec (excluding National Capital Region) 6 19 35 29 11 0 0 40 24 17
2017 British Columbia 6 26 34 34 0 0 0 34 32 15
2014 National Capital Region 12 19 34 21 13 1 1 34 31 422
2014 Ontario (excluding National Capital Region) 9 9 25 41 17 0 0 58 18 12
2014 Quebec (excluding National Capital Region) 0 19 68 13 0 0 0 13 19 16
2014 British Columbia 4 13 22 48 0 0 13 55 20 17
2014 Alberta 8 0 70 15 8 0 0 23 8 11

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 12 22 32 20 10 2 2 31 35 402
2018 Ontario (excluding National Capital Region) 17 39 20 24 0 0 0 24 56 10
2018 Quebec (excluding National Capital Region) 7 7 32 26 29 0 0 55 13 16
2018 British Columbia 8 40 30 22 0 0 0 22 48 13
2017 National Capital Region 8 17 32 21 15 4 3 39 27 441
2017 Quebec (excluding National Capital Region) 11 7 0 42 29 6 6 79 21 17
2017 British Columbia 14 14 38 21 7 7 0 30 30 14
2014 National Capital Region 4 7 26 38 21 1 3 61 12 421
2014 Ontario (excluding National Capital Region) 0 9 8 42 32 9 0 82 10 12
2014 Quebec (excluding National Capital Region) 0 0 0 31 63 6 0 100 0 16
2014 British Columbia 0 0 32 41 27 0 0 68 0 16
2014 Alberta 0 0 61 32 8 0 0 39 0 11

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 10 19 39 22 9 1 0 31 30 402
2018 Ontario (excluding National Capital Region) 8 27 37 28 0 0 0 28 35 10
2018 Quebec (excluding National Capital Region) 0 11 49 33 7 0 0 40 11 16
2018 British Columbia 17 30 53 0 0 0 0 0 47 13
2017 National Capital Region 10 17 40 20 9 2 2 30 28 439
2017 Quebec (excluding National Capital Region) 0 0 48 46 6 0 0 52 0 17
2017 British Columbia 6 27 34 13 13 0 6 28 36 15
2014 National Capital Region 11 17 33 21 16 1 2 38 29 422
2014 Ontario (excluding National Capital Region) 8 18 16 42 17 0 0 59 25 12
2014 Quebec (excluding National Capital Region) 0 6 50 31 12 0 0 43 6 16
2014 British Columbia 9 13 44 17 4 0 13 25 25 17
2014 Alberta 0 15 31 38 16 0 0 54 15 11

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 50 33 9 4 3 1 0 84 7 403
2018 Ontario (excluding National Capital Region) 30 54 17 0 0 0 0 83 0 10
2018 Quebec (excluding National Capital Region) 55 45 0 0 0 0 0 100 0 16
2018 British Columbia 23 26 16 26 8 0 0 50 34 13
2017 National Capital Region 52 34 6 6 3 0 0 86 8 441
2017 Quebec (excluding National Capital Region) 66 29 6 0 0 0 0 94 0 17
2017 British Columbia 13 53 6 21 6 0 0 66 27 15
2014 National Capital Region 47 32 7 11 4 0 0 78 15 422
2014 Ontario (excluding National Capital Region) 41 41 9 9 0 0 0 82 9 12
2014 Quebec (excluding National Capital Region) 50 50 0 0 0 0 0 100 0 16
2014 British Columbia 43 22 13 13 9 0 0 65 22 17
2014 Alberta 31 61 0 8 0 0 0 92 8 11

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 61 30 5 3 1 0 0 92 4 403
2018 Ontario (excluding National Capital Region) 32 51 8 8 0 0 0 83 8 10
2018 Quebec (excluding National Capital Region) 80 20 0 0 0 0 0 100 0 16
2018 British Columbia 30 53 0 17 0 0 0 83 17 13
2017 National Capital Region 54 37 3 4 1 0 0 92 5 440
2017 Quebec (excluding National Capital Region) 60 40 0 0 0 0 0 100 0 17
2017 British Columbia 46 54 0 0 0 0 0 100 0 15
2014 National Capital Region 53 36 5 4 1 1 0 90 5 421
2014 Ontario (excluding National Capital Region) 49 51 0 0 0 0 0 100 0 12
2014 Quebec (excluding National Capital Region) 57 43 0 0 0 0 0 100 0 16
2014 British Columbia 48 35 4 9 4 0 0 83 13 17
2014 Alberta 38 39 23 0 0 0 0 77 0 11

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 47 40 7 4 1 1 0 88 5 402
2018 Ontario (excluding National Capital Region) 20 80 0 0 0 0 0 100 0 10
2018 Quebec (excluding National Capital Region) 48 45 7 0 0 0 0 93 0 16
2018 British Columbia 38 20 25 17 0 0 0 58 17 13

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 47 37 10 3 1 2 0 86 4 402
2018 Quebec (excluding National Capital Region) 63 37 0 0 0 0 0 100 0 16
2018 British Columbia 41 28 31 0 0 0 0 69 0 13
2017 National Capital Region 46 39 10 2 1 2 0 87 3 439
2017 Quebec (excluding National Capital Region) 47 47 6 0 0 0 0 94 0 17
2017 British Columbia 26 42 26 0 6 0 0 68 6 15
2014 National Capital Region 55 34 6 2 0 3 0 91 2 422
2014 Ontario (excluding National Capital Region) 66 17 18 0 0 0 0 82 0 12
2014 Quebec (excluding National Capital Region) 32 62 6 0 0 0 0 94 0 16
2014 British Columbia 35 52 9 0 0 4 0 91 0 17
2014 Alberta 69 8 16 0 8 0 0 77 8 11

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 46 42 6 4 2 1 0 88 6 401
2018 Quebec (excluding National Capital Region) 63 37 0 0 0 0 0 100 0 16
2018 British Columbia 33 43 8 16 0 0 0 75 16 13
2017 National Capital Region 41 42 9 5 1 1 0 84 7 439
2017 Quebec (excluding National Capital Region) 40 54 6 0 0 0 0 94 0 17
2017 British Columbia 26 61 13 0 0 0 0 87 0 15
2014 National Capital Region 48 38 9 3 1 1 0 87 4 421
2014 Ontario (excluding National Capital Region) 67 25 9 0 0 0 0 91 0 12
2014 Quebec (excluding National Capital Region) 32 62 6 0 0 0 0 94 0 16
2014 British Columbia 39 44 4 9 4 0 0 83 13 17
2014 Alberta 54 23 16 8 0 0 0 77 8 11

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 59 33 5 2 1 0 0 92 3 402
2018 Quebec (excluding National Capital Region) 68 32 0 0 0 0 0 100 0 16
2018 British Columbia 38 46 8 0 8 0 0 84 8 13
2017 National Capital Region 57 33 6 3 1 0 0 90 4 438
2017 Quebec (excluding National Capital Region) 53 47 0 0 0 0 0 100 0 17
2017 British Columbia 27 47 20 6 0 0 0 74 6 15
2014 National Capital Region 57 35 4 3 1 0 0 92 3 422
2014 Ontario (excluding National Capital Region) 50 41 0 9 0 0 0 91 9 12
2014 Quebec (excluding National Capital Region) 63 37 0 0 0 0 0 100 0 16
2014 British Columbia 52 39 0 4 4 0 0 91 9 17
2014 Alberta 70 30 0 0 0 0 0 100 0 11

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 24 36 15 11 3 7 4 67 16 404
2018 Ontario (excluding National Capital Region) 8 75 8 8 0 0 0 83 8 10
2018 Quebec (excluding National Capital Region) 36 33 5 13 0 13 0 79 15 16
2018 British Columbia 0 36 0 48 16 0 0 36 64 13
2017 National Capital Region 29 36 11 10 4 4 5 72 16 440
2017 Quebec (excluding National Capital Region) 30 53 11 6 0 0 0 83 6 17
2017 British Columbia 6 14 13 34 26 0 6 22 64 15
2014 National Capital Region 31 33 14 12 6 3 2 67 19 422
2014 Ontario (excluding National Capital Region) 24 51 9 8 9 0 0 75 17 12
2014 Quebec (excluding National Capital Region) 13 56 12 6 6 6 0 74 13 16
2014 British Columbia 9 31 30 4 9 0 17 48 16 17
2014 Alberta 30 23 39 0 8 0 0 54 8 11

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 53 35 6 4 2 1 0 88 6 400
2018 Quebec (excluding National Capital Region) 61 34 5 0 0 0 0 95 0 15
2018 British Columbia 42 34 0 16 0 0 8 82 18 13
2017 National Capital Region 50 36 7 4 1 2 0 88 5 439
2017 Quebec (excluding National Capital Region) 64 29 7 0 0 0 0 93 0 17
2017 British Columbia 27 32 6 27 6 0 0 60 34 15
2014 National Capital Region 55 32 6 5 2 1 1 88 7 422
2014 Ontario (excluding National Capital Region) 50 42 0 0 8 0 0 92 8 12
2014 Quebec (excluding National Capital Region) 50 37 13 0 0 0 0 87 0 16
2014 British Columbia 22 44 4 17 9 4 0 68 27 17
2014 Alberta 46 16 30 0 0 0 8 67 0 11

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 51 34 9 3 2 0 0 86 5 398
2018 Quebec (excluding National Capital Region) 68 32 0 0 0 0 0 100 0 15
2018 British Columbia 44 23 25 8 0 0 0 67 8 13

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 29 25 16 12 5 10 3 62 20 400
2018 Quebec (excluding National Capital Region) 61 27 5 0 0 7 0 94 0 15
2018 British Columbia 0 21 6 16 42 8 6 25 68 13
2017 National Capital Region 20 24 17 12 9 14 3 54 25 440
2017 Quebec (excluding National Capital Region) 23 48 23 0 6 0 0 71 6 17
2017 British Columbia 8 20 13 21 19 19 0 34 50 15
2014 National Capital Region 22 28 16 11 12 8 4 57 25 422
2014 Ontario (excluding National Capital Region) 17 49 0 9 18 8 0 71 29 12
2014 Quebec (excluding National Capital Region) 19 38 6 6 0 25 6 82 9 16
2014 British Columbia 4 26 26 9 22 9 4 35 35 17
2014 Alberta 16 8 45 8 8 8 8 28 18 11

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 National Capital Region 11 89 402
2018 Quebec (excluding National Capital Region) 0 100 16

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 45 43

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 53 43

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 0 43

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 0 43

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 35 43

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 32 43

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 National Capital Region 30 43

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 29 43

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 28 43

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 42 43

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 28 43

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 0 43

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 18 43

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 25 43

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 17 43

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 59 43

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 19 43

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 17 43

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 0 43

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 20 43

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 15 43

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 18 43

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 20 42

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 27 42

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 18 42

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 24 42

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 14 42

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 12 42

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 0 42

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 22 42

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 35 42

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 0 42

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 57 42

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 0 42

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 12 42

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 21 15 11 5 4 35 9 64 16 404
2018 Ontario (excluding National Capital Region) 31 8 42 8 0 10 0 44 9 10
2018 Quebec (excluding National Capital Region) 31 19 12 7 0 32 0 73 10 16
2018 British Columbia 6 21 16 9 0 22 25 52 17 13
2017 National Capital Region 18 15 17 3 2 33 11 60 9 439
2017 Quebec (excluding National Capital Region) 17 17 11 0 0 42 11 75 0 17
2017 British Columbia 0 42 19 0 0 39 0 68 0 15
2014 National Capital Region 16 12 16 7 4 36 9 52 19 422
2014 Ontario (excluding National Capital Region) 9 33 17 18 0 0 24 55 23 12
2014 Quebec (excluding National Capital Region) 19 19 0 12 0 37 12 75 25 16
2014 British Columbia 4 9 4 4 9 52 17 44 42 17
2014 Alberta 31 8 30 0 0 16 15 56 0 11

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 39 34 14 5 2 6 0 78 7 404
2018 Ontario (excluding National Capital Region) 52 8 31 8 0 0 0 61 8 10
2018 Quebec (excluding National Capital Region) 37 42 0 7 0 13 0 92 8 16
2018 British Columbia 21 40 22 0 0 16 0 73 0 13
2017 National Capital Region 38 36 11 3 1 10 2 84 4 440
2017 Quebec (excluding National Capital Region) 30 40 13 6 0 11 0 79 6 17
2017 British Columbia 21 34 32 6 6 0 0 55 13 15
2014 National Capital Region 35 30 17 5 2 11 1 74 8 422
2014 Ontario (excluding National Capital Region) 33 49 9 9 0 0 0 82 9 12
2014 Quebec (excluding National Capital Region) 38 43 6 6 0 6 0 87 7 16
2014 British Columbia 22 26 22 4 9 17 0 58 16 17
2014 Alberta 39 8 38 0 0 8 8 55 0 11

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 National Capital Region 3 97 402
2018 Quebec (excluding National Capital Region) 0 100 16
2018 British Columbia 0 100 13

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 22 12 13 0 1 40 11 70 3 402
2018 Ontario (excluding National Capital Region) 18 21 51 0 0 10 0 44 0 10
2018 Quebec (excluding National Capital Region) 31 19 10 7 0 33 0 75 10 16
2018 British Columbia 0 8 26 0 0 36 31 24 0 13
2017 National Capital Region 20 13 15 1 0 39 11 66 3 441
2017 Quebec (excluding National Capital Region) 23 29 6 0 0 30 13 90 0 17
2017 British Columbia 13 27 6 0 6 40 6 76 12 15
2014 National Capital Region 17 14 14 3 1 41 10 64 6 422
2014 Ontario (excluding National Capital Region) 9 42 17 0 0 9 24 75 0 12
2014 Quebec (excluding National Capital Region) 19 31 0 6 0 31 12 89 11 16
2014 British Columbia 0 9 9 0 4 74 4 41 20 17
2014 Alberta 23 15 30 0 0 16 15 56 0 11

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 40 36 13 1 1 8 2 83 2 404
2018 Ontario (excluding National Capital Region) 39 21 39 0 0 0 0 61 0 10
2018 Quebec (excluding National Capital Region) 44 36 0 7 0 13 0 92 8 16
2018 British Columbia 22 45 16 0 0 16 0 80 0 13
2017 National Capital Region 36 35 11 2 0 13 2 84 2 440
2017 Quebec (excluding National Capital Region) 29 48 6 0 0 17 0 93 0 17
2017 British Columbia 26 42 13 0 6 13 0 78 7 15
2014 National Capital Region 38 31 13 2 1 13 2 82 3 422
2014 Ontario (excluding National Capital Region) 33 41 9 0 0 17 0 89 0 12
2014 Quebec (excluding National Capital Region) 38 43 6 6 0 6 0 87 7 16
2014 British Columbia 9 39 9 0 4 39 0 79 7 17
2014 Alberta 39 15 23 0 0 8 15 70 0 11
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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 60 28 6 3 3 1 0 89 5 401
2018 Ontario (excluding National Capital Region) 79 21 0 0 0 0 0 100 0 10
2018 Quebec (excluding National Capital Region) 41 46 13 0 0 0 0 87 0 16
2018 British Columbia 30 40 14 8 8 0 0 69 16 13
2017 National Capital Region 60 25 5 5 3 1 0 86 9 441
2017 Quebec (excluding National Capital Region) 53 41 6 0 0 0 0 94 0 17
2017 British Columbia 40 39 6 6 0 8 0 86 7 15

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 16 39 21 15 5 4 0 57 21 400
2018 Quebec (excluding National Capital Region) 6 57 12 13 0 13 0 72 14 16
2018 British Columbia 0 32 14 23 25 6 0 34 51 13
2017 National Capital Region 14 40 21 16 5 4 0 56 22 437
2017 Quebec (excluding National Capital Region) 0 48 23 12 0 17 0 58 14 17
2017 British Columbia 13 35 20 19 13 0 0 48 32 15

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 18 37 24 12 6 3 0 57 19 402
2018 Ontario (excluding National Capital Region) 21 44 8 27 0 0 0 65 27 10
2018 Quebec (excluding National Capital Region) 13 74 7 0 0 7 0 93 0 16
2018 British Columbia 7 36 8 33 16 0 0 43 49 13
2017 National Capital Region 15 43 19 16 7 2 0 58 23 441
2017 Quebec (excluding National Capital Region) 6 54 23 12 0 6 0 63 12 17
2017 British Columbia 8 47 32 6 6 0 0 55 13 15

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 44 31 15 5 4 1 0 76 9 400
2018 Ontario (excluding National Capital Region) 42 21 27 10 0 0 0 63 10 10
2018 Quebec (excluding National Capital Region) 42 31 27 0 0 0 0 73 0 16
2018 British Columbia 0 44 22 17 16 0 0 44 34 13
2017 National Capital Region 50 29 13 3 3 1 1 80 6 438
2017 Quebec (excluding National Capital Region) 37 35 23 0 6 0 0 71 6 17
2017 British Columbia 13 27 26 21 13 0 0 40 34 15

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 10 22 31 23 12 1 0 33 36 400
2018 Ontario (excluding National Capital Region) 0 20 39 10 31 0 0 20 41 10
2018 Quebec (excluding National Capital Region) 7 11 45 31 7 0 0 17 38 16
2018 British Columbia 9 38 28 16 8 0 0 47 25 13
2017 National Capital Region 10 22 32 19 17 0 0 32 36 440
2017 Quebec (excluding National Capital Region) 6 13 58 12 11 0 0 18 23 17
2017 British Columbia 21 20 34 13 13 0 0 40 26 15

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 15 34 27 15 7 1 1 50 23 401
2018 Ontario (excluding National Capital Region) 0 41 28 21 10 0 0 41 31 10
2018 Quebec (excluding National Capital Region) 7 24 48 13 7 0 0 31 21 15
2018 British Columbia 15 60 16 8 0 0 0 75 8 13
2017 National Capital Region 15 30 32 15 8 0 0 45 23 438
2017 Quebec (excluding National Capital Region) 0 18 53 18 11 0 0 18 29 17
2017 British Columbia 34 14 26 20 6 0 0 48 26 15

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 12 27 24 20 16 1 0 39 37 398
2018 Ontario (excluding National Capital Region) 11 21 21 28 18 0 0 32 46 10
2018 Quebec (excluding National Capital Region) 0 42 33 19 7 0 0 42 26 16
2018 British Columbia 17 28 13 25 16 0 0 46 41 13
2017 National Capital Region 14 24 27 20 14 0 1 38 35 441
2017 Quebec (excluding National Capital Region) 6 34 35 19 6 0 0 40 24 17
2017 British Columbia 14 33 27 6 19 0 0 47 26 15

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 28 32 22 10 7 1 0 60 17 401
2018 Ontario (excluding National Capital Region) 32 8 41 10 8 0 0 41 18 10
2018 Quebec (excluding National Capital Region) 20 5 51 24 0 0 0 25 24 16
2018 British Columbia 17 22 54 6 0 0 0 40 6 13
2017 National Capital Region 28 30 19 12 10 0 1 58 22 440
2017 Quebec (excluding National Capital Region) 18 11 53 17 0 0 0 30 17 17
2017 British Columbia 27 33 14 19 6 0 0 60 26 15

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 29 23 25 14 9 0 0 52 23 397
2018 Ontario (excluding National Capital Region) 20 18 44 0 18 0 0 38 18 10
2018 Quebec (excluding National Capital Region) 18 24 40 12 6 0 0 42 18 16
2018 British Columbia 23 15 25 20 16 0 0 39 37 13
2017 National Capital Region 27 27 22 15 8 0 0 54 23 439
2017 Quebec (excluding National Capital Region) 23 48 11 6 11 0 0 71 17 17
2017 British Columbia 14 34 32 20 0 0 0 48 20 15

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 32 36 20 6 4 1 1 70 10 404
2018 Ontario (excluding National Capital Region) 31 11 58 0 0 0 0 42 0 10
2018 Quebec (excluding National Capital Region) 17 49 20 7 7 0 0 67 13 16
2018 British Columbia 28 30 17 16 8 0 0 58 25 13
2017 National Capital Region 32 35 21 8 3 0 0 67 12 439
2017 Quebec (excluding National Capital Region) 36 42 11 0 6 0 6 82 6 17
2017 British Columbia 21 40 13 20 0 6 0 65 21 15

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 27 32 24 12 4 0 1 60 16 404
2018 Ontario (excluding National Capital Region) 13 20 59 8 0 0 0 32 8 10
2018 Quebec (excluding National Capital Region) 31 37 26 0 7 0 0 67 7 16
2018 British Columbia 23 60 16 0 0 0 0 84 0 13
2017 National Capital Region 21 40 24 10 5 0 0 61 15 439
2017 Quebec (excluding National Capital Region) 31 40 23 0 6 0 0 71 6 17
2017 British Columbia 40 13 34 6 0 6 0 57 7 15

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 33 36 17 10 3 0 1 70 13 404
2018 Ontario (excluding National Capital Region) 30 21 31 18 0 0 0 51 18 10
2018 Quebec (excluding National Capital Region) 24 49 13 7 7 0 0 73 13 16
2018 British Columbia 30 21 33 16 0 0 0 51 16 13
2017 National Capital Region 30 38 19 9 3 0 0 69 12 438
2017 Quebec (excluding National Capital Region) 24 53 17 0 6 0 0 77 6 17
2017 British Columbia 34 20 27 6 13 0 0 53 19 15

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 32 34 20 10 3 0 1 67 13 403
2018 Ontario (excluding National Capital Region) 8 30 54 8 0 0 0 38 8 10
2018 Quebec (excluding National Capital Region) 25 43 25 0 7 0 0 68 7 16
2018 British Columbia 46 40 14 0 0 0 0 86 0 13
2017 National Capital Region 29 36 20 11 3 1 0 66 14 439
2017 Quebec (excluding National Capital Region) 23 25 40 11 0 0 0 48 11 17
2017 British Columbia 60 6 20 8 6 0 0 66 14 15

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 70 15 8 3 1 0 3 88 4 401
2018 Ontario (excluding National Capital Region) 69 21 10 0 0 0 0 90 0 10
2018 Quebec (excluding National Capital Region) 58 36 0 0 7 0 0 93 7 16
2018 British Columbia 69 14 16 0 0 0 0 84 0 13
2017 National Capital Region 66 22 7 2 1 0 2 90 3 441
2017 Quebec (excluding National Capital Region) 77 11 6 0 6 0 0 89 6 17
2017 British Columbia 74 13 13 0 0 0 0 87 0 15

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 83 8 4 1 0 0 4 95 1 404
2018 Ontario (excluding National Capital Region) 79 8 13 0 0 0 0 87 0 10
2018 Quebec (excluding National Capital Region) 81 19 0 0 0 0 0 100 0 16
2018 British Columbia 78 22 0 0 0 0 0 100 0 13

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 78 10 4 1 2 1 4 92 3 404
2018 Ontario (excluding National Capital Region) 79 21 0 0 0 0 0 100 0 10
2018 Quebec (excluding National Capital Region) 95 5 0 0 0 0 0 100 0 16
2018 British Columbia 100 0 0 0 0 0 0 100 0 13
2017 National Capital Region 82 10 3 2 1 0 2 94 2 440
2017 Quebec (excluding National Capital Region) 89 6 6 0 0 0 0 94 0 17
2017 British Columbia 94 6 0 0 0 0 0 100 0 15

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 54 27 10 4 2 1 2 83 6 402
2018 Ontario (excluding National Capital Region) 32 30 28 10 0 0 0 62 10 10
2018 Quebec (excluding National Capital Region) 90 5 5 0 0 0 0 95 0 16
2018 British Columbia 55 28 16 0 0 0 0 84 0 13
2017 National Capital Region 52 33 10 3 1 0 0 86 4 441
2017 Quebec (excluding National Capital Region) 60 29 11 0 0 0 0 89 0 17
2017 British Columbia 48 46 0 0 6 0 0 94 6 15

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 52 27 11 5 3 1 1 80 9 400
2018 Ontario (excluding National Capital Region) 63 10 27 0 0 0 0 73 0 10
2018 Quebec (excluding National Capital Region) 63 32 5 0 0 0 0 95 0 16
2018 British Columbia 21 12 25 34 8 0 0 33 42 13
2017 National Capital Region 59 26 8 5 1 0 1 86 6 441
2017 Quebec (excluding National Capital Region) 60 23 11 0 6 0 0 83 6 17
2017 British Columbia 34 40 26 0 0 0 0 74 0 15

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 49 20 8 2 2 0 19 85 5 398
2018 Ontario (excluding National Capital Region) 54 18 18 10 0 0 0 72 10 10
2018 Quebec (excluding National Capital Region) 72 18 0 5 0 0 5 95 5 16
2018 British Columbia 41 43 0 0 0 0 16 100 0 13
2017 National Capital Region 53 21 9 2 0 0 14 87 2 440
2017 Quebec (excluding National Capital Region) 66 29 0 0 0 0 6 100 0 17
2017 British Columbia 66 13 0 6 0 0 14 92 8 15

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 60 23 9 3 1 0 4 87 4 399
2018 Ontario (excluding National Capital Region) 72 8 10 10 0 0 0 80 10 10
2018 Quebec (excluding National Capital Region) 75 12 13 0 0 0 0 87 0 16
2018 British Columbia 62 21 16 0 0 0 0 84 0 13
2017 National Capital Region 61 25 8 3 1 0 2 88 4 437
2017 Quebec (excluding National Capital Region) 41 42 11 0 6 0 0 83 6 17
2017 British Columbia 67 20 6 0 0 0 6 93 0 15

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 82 9 3 1 2 0 2 94 3 402
2018 Ontario (excluding National Capital Region) 80 10 10 0 0 0 0 90 0 10
2018 Quebec (excluding National Capital Region) 87 13 0 0 0 0 0 100 0 16
2018 British Columbia 78 22 0 0 0 0 0 100 0 13
2017 National Capital Region 79 11 4 2 1 1 2 93 3 441
2017 Quebec (excluding National Capital Region) 71 17 11 0 0 0 0 89 0 17
2017 British Columbia 80 7 6 6 0 0 0 87 6 15

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 50 27 16 4 2 0 2 78 5 403
2018 Ontario (excluding National Capital Region) 61 20 10 0 10 0 0 80 10 10
2018 Quebec (excluding National Capital Region) 49 31 13 7 0 0 0 80 7 16
2018 British Columbia 61 14 8 16 0 0 0 75 16 13
2017 National Capital Region 52 32 10 4 1 0 1 85 5 440
2017 Quebec (excluding National Capital Region) 42 29 12 11 6 0 0 71 17 17
2017 British Columbia 61 26 6 6 0 0 0 87 6 15

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 12 30 40 15 3 0 0 42 18 403
2018 Ontario (excluding National Capital Region) 11 21 49 18 0 0 0 32 18 10
2018 Quebec (excluding National Capital Region) 0 13 69 18 0 0 0 13 18 16
2018 British Columbia 6 15 79 0 0 0 0 21 0 13
2017 National Capital Region 6 33 41 13 6 0 0 40 19 441
2017 Quebec (excluding National Capital Region) 0 11 66 17 6 0 0 11 23 17
2017 British Columbia 8 40 26 13 13 0 0 48 26 15

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 7 21 40 24 9 0 0 32 28 398
2018 Ontario (excluding National Capital Region) 10 21 49 20 0 0 0 20 31 10
2018 Quebec (excluding National Capital Region) 0 11 58 25 6 0 0 31 11 16
2018 British Columbia 0 27 30 43 0 0 0 43 27 12
2017 National Capital Region 6 19 39 26 9 0 0 35 26 439
2017 Quebec (excluding National Capital Region) 0 23 47 30 0 0 0 30 23 17
2017 British Columbia 6 26 55 7 6 0 0 13 32 15
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 50 32 9 4 2 2 1 51 49 405
2018 Ontario (excluding National Capital Region) 39 42 18 0 0 0 0 39 61 10
2018 Quebec (excluding National Capital Region) 44 29 20 0 7 0 0 44 56 16
2018 British Columbia 25 39 20 16 0 0 0 25 75 13
2017 National Capital Region 56 29 6 2 2 5 0 59 41 441
2017 Quebec (excluding National Capital Region) 25 35 29 6 0 0 6 27 73 17
2017 British Columbia 26 55 0 6 6 7 0 28 72 15

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 8 192
2018 British Columbia 0 10
2017 National Capital Region 9 167
2017 Quebec (excluding National Capital Region) 17 12
2017 British Columbia 10 10

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 19 192
2018 British Columbia 41 10
2017 National Capital Region 21 167
2017 Quebec (excluding National Capital Region) 17 12
2017 British Columbia 10 10

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 15 192
2018 British Columbia 0 10
2017 National Capital Region 15 167
2017 Quebec (excluding National Capital Region) 8 12
2017 British Columbia 0 10

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 14 192
2018 British Columbia 22 10
2017 National Capital Region 16 167
2017 Quebec (excluding National Capital Region) 41 12
2017 British Columbia 21 10

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 4 192
2018 British Columbia 0 10
2017 National Capital Region 4 167
2017 Quebec (excluding National Capital Region) 8 12
2017 British Columbia 0 10

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 45 192
2018 British Columbia 76 10

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 35 192
2018 British Columbia 27 10
2017 National Capital Region 58 167
2017 Quebec (excluding National Capital Region) 34 12
2017 British Columbia 69 10

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 National Capital Region 24 54 9 4 3 6 182
2018 British Columbia 22 35 11 33 0 0 10
2017 National Capital Region 21 64 7 3 1 5 164
2017 Quebec (excluding National Capital Region) 8 58 17 0 0 17 12
2017 British Columbia 19 61 10 0 0 10 10

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 National Capital Region 60 40 192

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 58 12 8 7 4 1 11 79 12 402
2018 Ontario (excluding National Capital Region) 82 0 0 10 0 0 8 89 11 10
2018 Quebec (excluding National Capital Region) 75 12 7 0 0 7 0 93 0 16
2018 British Columbia 78 6 16 0 0 0 0 84 0 13

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 31 35 11 9 7 1 6 71 18 191
2018 British Columbia 11 8 22 30 22 0 8 21 56 10
2017 National Capital Region 40 26 11 6 4 1 13 76 11 172
2017 Quebec (excluding National Capital Region) 25 41 33 0 0 0 0 67 0 12
2017 British Columbia 11 21 29 10 10 10 10 40 24 10

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 7 7 10 7 8 6 55 36 39 191
2018 British Columbia 0 0 30 22 0 0 49 0 42 10
2017 National Capital Region 7 10 8 4 10 7 55 44 36 172
2017 Quebec (excluding National Capital Region) 8 8 17 9 0 8 50 40 21 12
2017 British Columbia 0 21 29 10 10 0 31 31 28 10
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