2018 Public Service Employee Survey Results by Theme for National Research Council Canada by Question 86. What is your gender?

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 39 41 10 7 3 0 0 80 10 995
2018 Female gender 37 44 10 6 3 0 0 81 9 741
2017 Male gender 38 44 10 6 2 0 0 82 8 1419
2017 Female gender 34 47 9 6 3 0 0 81 10 880
2011 Male gender 40 40 9 6 4 0 0 81 10 1816
2011 Female gender 37 44 9 7 4 0 0 81 11 1035
2008 Male gender 42 42 8 5 3 0 0 84 8 1883
2008 Female gender 41 42 9 6 3 0 0 83 9 1091

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 30 39 15 10 5 0 0 69 15 997
2018 Female gender 29 37 15 12 6 0 0 67 18 735
2017 Male gender 28 43 14 9 6 0 0 71 14 1419
2017 Female gender 27 42 15 9 7 0 0 69 16 881

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 57 33 7 2 1 0 0 89 3 993
2018 Female gender 53 36 7 3 1 0 0 89 4 734
2017 Male gender 56 35 6 2 1 0 0 91 3 1417
2017 Female gender 55 34 8 2 1 0 0 90 3 879
2011 Male gender 65 27 5 2 1 0 0 92 3 1816
2011 Female gender 64 29 5 2 1 0 0 92 3 1032

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 45 39 11 4 2 0 0 84 6 999
2018 Female gender 44 39 10 5 2 0 0 83 7 740
2017 Male gender 47 38 10 4 1 0 0 85 5 1417
2017 Female gender 42 40 10 6 2 0 0 82 8 878
2011 Male gender 47 39 7 5 2 0 0 86 7 1817
2011 Female gender 45 41 7 5 2 0 0 86 7 1035
2008 Male gender 50 38 7 4 1 0 0 88 5 1887
2008 Female gender 49 40 6 3 2 0 0 89 6 1096

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 39 32 18 7 4 0 0 71 11 990
2018 Female gender 36 35 18 6 4 0 0 71 10 730
2017 Male gender 39 34 15 8 4 0 0 73 12 1418
2017 Female gender 35 37 15 7 5 0 0 72 13 880
2011 Male gender 27 34 18 11 9 1 0 61 21 1818
2011 Female gender 25 36 19 12 7 1 0 61 20 1034

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 33 36 17 10 3 0 0 69 13 989
2018 Female gender 33 37 19 8 3 1 0 70 11 729
2017 Male gender 33 37 15 10 4 0 0 71 14 1417
2017 Female gender 34 38 16 8 5 0 0 72 12 881
2011 Male gender 23 34 17 16 10 1 0 57 26 1815
2011 Female gender 23 38 17 15 7 1 0 61 22 1034
2008 Male gender 32 39 14 10 4 0 0 72 14 1884
2008 Female gender 33 41 12 8 4 0 0 75 12 1097

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 39 26 19 8 6 2 0 66 15 994
2018 Female gender 32 28 18 12 5 3 1 63 18 734
2017 Male gender 38 28 15 8 5 4 1 70 14 1418
2017 Female gender 36 26 18 9 6 5 0 66 16 881
2011 Male gender 31 27 17 11 9 4 1 61 21 1818
2011 Female gender 30 29 15 11 8 7 1 64 21 1035
2008 Male gender 35 30 15 9 6 3 1 67 17 1881
2008 Female gender 32 29 13 11 7 6 1 66 19 1096
Top of Page

Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 46 30 12 7 4 1 0 77 11 995
2018 Female gender 46 26 14 8 4 1 1 73 13 738
2017 Male gender 44 31 12 6 3 2 1 77 10 1418
2017 Female gender 43 31 12 7 5 2 1 75 12 882
2011 Male gender 41 31 13 7 6 1 0 73 14 1819
2011 Female gender 43 30 11 8 5 1 1 75 13 1035
2008 Male gender 40 31 11 9 8 1 0 72 16 1886
2008 Female gender 43 27 11 10 7 2 0 72 17 1096

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 40 34 12 9 5 1 0 74 14 996
2018 Female gender 42 30 12 10 5 0 0 72 16 740
2017 Male gender 38 37 12 8 5 1 0 76 12 1416
2017 Female gender 40 34 10 10 5 1 0 75 15 882
2011 Male gender 34 34 13 11 8 1 0 68 18 1816
2011 Female gender 39 32 11 11 5 0 0 72 17 1032
2008 Male gender 33 33 12 12 9 1 0 67 21 1885
2008 Female gender 37 31 10 13 9 0 0 68 22 1096

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 45 30 12 7 6 1 0 75 13 997
2018 Female gender 46 26 12 9 6 0 0 73 15 737
2017 Male gender 48 29 11 7 5 0 0 77 12 1417
2017 Female gender 47 29 10 8 5 1 0 76 13 881

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 29 33 17 9 4 7 1 68 14 1000
2018 Female gender 28 33 17 10 4 8 0 67 15 742
2017 Male gender 27 33 18 7 5 10 0 66 13 1419
2017 Female gender 29 33 16 8 4 10 0 69 13 881
2011 Male gender 20 29 20 10 11 9 1 53 24 1816
2011 Female gender 20 29 21 11 9 10 1 54 23 1033

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 22 31 21 14 9 3 0 55 24 997
2018 Female gender 23 34 20 13 7 3 0 59 21 742
2017 Male gender 20 35 20 12 9 3 0 57 22 1418
2017 Female gender 24 33 20 12 6 4 0 60 19 880
2011 Male gender 14 24 18 17 24 2 0 40 42 1818
2011 Female gender 14 28 22 16 17 3 0 44 34 1035
2008 Male gender 21 33 16 13 14 3 0 56 28 1885
2008 Female gender 24 30 20 14 10 2 0 55 25 1096

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 13 26 26 19 10 5 0 41 31 997
2018 Female gender 13 29 23 18 10 6 0 45 30 740
2017 Male gender 12 28 26 17 10 7 0 43 29 1419
2017 Female gender 14 33 22 15 8 9 0 51 25 882
2011 Male gender 8 25 22 22 19 5 0 34 43 1814
2011 Female gender 9 26 21 22 14 8 0 38 39 1035
2008 Male gender 10 33 20 19 12 6 0 46 33 1883
2008 Female gender 13 31 18 21 10 7 0 47 33 1096

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 13 29 21 22 13 2 0 42 36 999
2018 Female gender 12 26 21 24 15 2 0 39 40 742
2017 Male gender 12 33 23 18 11 3 0 46 30 1417
2017 Female gender 13 33 20 20 11 3 0 47 32 880
2011 Male gender 9 26 19 23 21 2 0 36 45 1814
2011 Female gender 9 28 17 24 20 2 0 38 45 1036
2008 Male gender 12 35 17 20 12 3 0 49 32 1883
2008 Female gender 14 32 16 23 13 3 0 47 37 1095
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 20 34 22 15 9 0 0 54 24 998
2018 Female gender 24 33 19 15 8 0 0 58 22 741
2017 Male gender 23 35 18 15 7 0 0 59 23 1419
2017 Female gender 25 38 16 13 8 0 0 63 21 881
2011 Male gender 18 38 18 15 11 0 0 56 26 1820
2011 Female gender 21 40 14 15 9 0 0 62 24 1035

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 24 42 16 13 5 0 0 66 18 998
2018 Female gender 28 42 15 10 4 0 0 71 15 742
2017 Male gender 24 45 16 12 4 0 0 69 15 1417
2017 Female gender 27 47 11 11 3 0 0 75 14 881

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 10 20 25 17 13 12 2 35 35 997
2018 Female gender 10 20 22 17 13 15 4 37 36 740
2017 Male gender 10 20 21 18 11 18 2 38 36 1419
2017 Female gender 10 19 17 18 12 20 3 38 39 881

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 33 38 13 12 4 0 0 71 16 998
2018 Female gender 37 33 12 11 6 0 1 71 17 741
2017 Male gender 33 37 14 9 5 1 0 71 15 1419
2017 Female gender 36 37 13 9 5 0 0 73 14 881
2011 Male gender 30 36 15 11 7 0 0 66 18 1820
2011 Female gender 39 33 11 9 7 0 0 73 16 1034
2008 Male gender 30 36 14 11 9 0 0 66 20 1885
2008 Female gender 33 35 11 12 8 1 0 68 20 1096

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 19 37 18 11 6 3 6 61 19 216
2018 Female gender 26 36 14 8 6 0 9 69 16 142
2017 Male gender 23 38 17 9 5 3 5 66 15 281
2017 Female gender 31 35 17 10 3 1 3 69 13 144

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 23 43 14 14 5 0 1 67 19 998
2018 Female gender 25 47 10 12 5 0 0 72 17 742
2017 Male gender 27 41 15 13 5 0 0 68 18 1418
2017 Female gender 27 42 11 13 6 0 0 70 19 881
2011 Male gender 23 36 17 14 7 0 2 61 22 1818
2011 Female gender 27 38 15 13 6 0 1 66 20 1028
2008 Male gender 26 40 16 10 5 0 3 68 15 1885
2008 Female gender 30 42 10 12 4 0 1 73 16 1096

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 52 37 7 3 1 0 0 89 4 996
2018 Female gender 45 39 8 6 2 0 0 85 8 739
2017 Male gender 53 36 6 3 1 0 0 90 5 1419
2017 Female gender 45 39 8 6 3 0 0 84 8 878
2011 Male gender 55 33 7 3 2 0 0 88 5 1817
2011 Female gender 47 38 7 5 2 0 0 86 7 1031
2008 Male gender 54 36 5 3 1 0 0 90 5 1886
2008 Female gender 49 37 7 5 2 0 0 86 7 1095

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 55 35 6 3 1 0 0 90 4 994
2018 Female gender 51 36 6 4 2 0 0 88 6 735
2017 Male gender 59 32 4 3 1 0 0 92 4 1418
2017 Female gender 50 37 6 5 2 0 0 86 8 878
2011 Male gender 61 31 4 3 1 0 0 92 4 1815
2011 Female gender 54 36 4 4 2 0 0 90 6 1029
2008 Male gender 58 35 4 3 1 0 0 93 4 1886
2008 Female gender 53 35 5 5 2 0 0 88 7 1096

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 13 31 23 19 11 2 0 45 31 997
2018 Female gender 17 28 19 20 15 2 0 45 36 740
2017 Male gender 17 33 20 15 12 2 0 51 28 1417
2017 Female gender 18 33 17 15 13 4 1 53 29 879
2011 Male gender 14 30 20 17 17 2 0 45 34 1818
2011 Female gender 16 29 15 20 16 3 0 47 37 1028
2008 Male gender 21 35 19 14 9 2 0 57 24 1883
2008 Female gender 22 33 16 16 12 2 0 56 28 1096

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 15 25 17 19 19 2 1 42 40 997
2018 Female gender 14 20 15 23 25 1 1 35 50 741
2017 Male gender 16 28 15 16 19 3 2 47 38 1418
2017 Female gender 13 22 17 19 22 5 2 38 44 880
2011 Male gender 13 23 17 17 27 2 2 37 46 1816
2011 Female gender 12 18 14 23 29 3 2 31 54 1028
2008 Male gender 15 28 16 17 20 2 2 45 38 1881
2008 Female gender 12 25 15 20 25 3 1 39 46 1096

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 30 40 13 11 6 0 0 70 17 997
2018 Female gender 27 43 13 12 5 0 0 70 17 737
2017 Male gender 31 43 12 9 4 0 0 74 14 1417
2017 Female gender 28 44 13 11 4 0 0 73 14 877
2011 Male gender 30 39 12 11 8 0 0 69 19 1817
2011 Female gender 32 40 12 10 6 0 0 72 16 1032

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 35 35 14 11 4 0 0 70 15 991
2018 Female gender 34 39 13 10 4 0 0 73 14 737
2017 Male gender 37 36 14 8 5 0 0 74 13 1415
2017 Female gender 37 38 13 8 4 0 0 75 12 877

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 24 38 17 15 5 0 1 63 20 997
2018 Female gender 25 39 18 12 5 0 0 65 17 737
2017 Male gender 28 39 17 10 5 0 1 68 15 1416
2017 Female gender 29 41 14 11 4 0 0 71 15 879
2011 Male gender 31 40 16 8 4 1 1 71 13 1815
2011 Female gender 33 42 12 7 3 2 1 77 10 1034

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 20 39 22 11 5 3 0 61 16 998
2018 Female gender 18 38 25 10 5 4 1 58 16 742
2017 Male gender 22 40 20 11 5 2 0 63 16 1419
2017 Female gender 19 38 22 11 4 6 0 61 16 881

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 41 33 14 7 3 1 1 74 11 997
2018 Female gender 42 35 10 8 4 0 0 78 12 737
2017 Male gender 40 35 14 7 3 1 1 76 10 1419
2017 Female gender 44 32 11 9 5 1 0 76 14 873
2011 Male gender 36 37 12 8 5 1 1 74 14 1816
2011 Female gender 45 34 10 7 3 0 0 80 10 1032

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 25 36 21 11 6 0 1 62 17 998
2018 Female gender 29 32 19 13 7 0 0 61 20 744
2017 Male gender 26 40 19 8 5 0 1 67 13 1418
2017 Female gender 25 42 20 9 4 0 1 67 13 879
2011 Male gender 23 39 19 11 7 0 1 63 18 1819
2011 Female gender 29 39 19 8 4 0 0 69 12 1035
2008 Male gender 20 34 23 14 8 0 1 54 22 1886
2008 Female gender 23 38 22 11 6 0 0 61 17 1094

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Male gender 13 56 31 999
2018 Female gender 19 54 27 742
2017 Male gender 14 57 28 1417
2017 Female gender 18 53 29 881
2011 Male gender 16 51 33 1819
2011 Female gender 17 51 32 1038

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 Male gender 24 16 25 19 8 7 140
2018 Female gender 20 22 37 8 9 4 156
2017 Male gender 32 14 12 22 15 5 194
2017 Female gender 28 21 24 9 12 7 157
2011 Male gender 28 9 23 26 9999 14 299
2011 Female gender 17 14 33 15 9999 22 177
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 41 41 10 6 2 0 0 82 8 1001
2018 Female gender 38 44 11 5 1 0 0 83 6 739
2017 Male gender 37 43 11 6 4 0 0 80 9 1420
2017 Female gender 36 45 11 6 2 0 0 81 8 881
2011 Male gender 37 40 11 6 5 1 0 78 11 1820
2011 Female gender 37 41 12 7 3 0 0 79 10 1036
2008 Male gender 47 37 8 5 2 0 0 85 7 1886
2008 Female gender 46 39 8 4 2 1 0 86 6 1096

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 21 40 20 13 5 1 0 61 18 994
2018 Female gender 25 45 17 9 3 1 0 70 13 740
2017 Male gender 18 40 22 14 6 1 0 58 20 1417
2017 Female gender 20 45 18 11 4 1 0 67 16 878
2011 Male gender 16 35 17 17 15 1 0 52 31 1819
2011 Female gender 22 36 15 15 11 1 0 59 26 1034

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 12 29 36 17 4 1 1 22 42 995
2018 Female gender 9 31 37 17 5 1 1 22 40 742
2017 Male gender 9 27 38 16 7 0 2 23 37 1413
2017 Female gender 11 26 37 15 8 1 4 23 38 879
2011 Male gender 16 30 33 14 5 0 2 20 47 1810
2011 Female gender 15 26 33 16 7 1 3 24 42 1033
2008 Male gender 8 25 37 20 7 1 3 28 34 1881
2008 Female gender 8 24 35 21 9 0 3 30 33 1093

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 11 20 30 25 11 2 1 37 31 989
2018 Female gender 8 22 31 21 13 2 2 36 31 742
2017 Male gender 8 20 30 24 14 2 3 39 30 1409
2017 Female gender 9 18 27 25 12 3 5 40 30 871
2011 Male gender 19 25 26 16 10 2 3 27 46 1812
2011 Female gender 17 22 27 17 10 3 4 29 43 1026
2008 Male gender 7 17 28 28 15 2 4 46 25 1884
2008 Female gender 7 14 28 27 16 2 5 47 23 1093

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 22 27 29 15 5 1 1 20 50 991
2018 Female gender 17 25 31 16 8 1 2 24 44 739
2017 Male gender 20 28 25 14 7 2 3 23 51 1413
2017 Female gender 15 24 33 16 6 2 4 24 42 878
2011 Male gender 19 24 28 17 7 2 3 26 45 1808
2011 Female gender 15 23 30 15 9 3 5 26 42 1030
2008 Male gender 14 22 28 20 11 1 3 32 38 1881
2008 Female gender 14 22 30 17 10 2 5 29 38 1086

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 6 18 36 28 10 1 2 39 24 989
2018 Female gender 8 17 38 25 9 1 2 35 26 741
2017 Male gender 6 14 34 29 14 1 3 44 21 1410
2017 Female gender 7 14 37 27 11 1 3 39 22 874
2011 Male gender 8 15 34 28 11 1 3 41 24 1812
2011 Female gender 6 13 34 30 13 1 3 45 20 1032
2008 Male gender 6 15 34 29 12 0 3 43 22 1881
2008 Female gender 4 11 35 31 15 0 3 48 16 1087

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 19 25 29 18 6 2 1 25 45 996
2018 Female gender 19 26 28 15 8 1 3 24 47 742
2017 Male gender 12 23 30 20 12 1 3 33 36 1414
2017 Female gender 14 23 29 18 11 1 5 30 39 876
2011 Male gender 19 25 27 18 9 1 3 28 45 1813
2011 Female gender 15 23 28 16 12 1 5 30 40 1033
2008 Male gender 11 24 29 20 12 1 4 33 37 1877
2008 Female gender 10 21 29 21 14 1 5 37 33 1091

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 4 9 25 33 23 3 2 59 14 983
2018 Female gender 9 13 26 29 16 3 4 49 24 737
2017 Male gender 2 7 20 36 25 3 6 68 11 1409
2017 Female gender 5 12 21 28 21 5 8 56 19 876
2011 Male gender 4 7 22 34 24 2 7 63 13 1806
2011 Female gender 5 10 21 30 22 3 8 59 17 1032
2008 Male gender 3 8 23 33 25 2 6 63 12 1877
2008 Female gender 5 13 24 30 18 3 9 54 20 1090

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 23 28 28 13 5 2 1 19 53 996
2018 Female gender 15 26 33 15 6 2 3 22 43 741
2017 Male gender 20 29 28 11 7 2 3 19 51 1413
2017 Female gender 12 24 34 15 7 3 5 24 39 878

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 40 33 11 10 5 1 0 73 15 995
2018 Female gender 39 30 10 13 7 1 0 70 20 737
2017 Male gender 41 33 12 8 5 0 1 75 13 1419
2017 Female gender 39 33 10 9 7 1 0 73 17 881

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 46 39 7 6 2 0 0 85 8 996
2018 Female gender 46 37 7 7 3 0 0 84 10 742
2017 Male gender 46 41 7 5 2 0 0 87 6 1416
2017 Female gender 44 37 8 6 4 0 0 81 10 879

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 41 42 11 4 2 1 0 84 5 999
2018 Female gender 36 43 12 5 2 1 0 80 8 741

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 35 38 18 4 1 4 1 76 6 991
2018 Female gender 33 34 19 7 3 3 0 70 11 732
2017 Male gender 34 36 18 3 2 6 1 75 6 1414
2017 Female gender 36 34 15 5 4 6 0 75 9 878

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 40 40 14 4 1 1 0 81 5 992
2018 Female gender 35 42 13 6 2 1 0 78 8 729
2017 Male gender 39 42 12 3 1 1 1 83 5 1414
2017 Female gender 38 41 11 4 3 3 0 82 7 879
2011 Male gender 31 40 16 6 5 3 0 73 11 1815
2011 Female gender 32 37 16 7 3 3 0 72 11 1034

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 48 35 11 4 2 0 0 83 6 988
2018 Female gender 48 37 10 4 2 0 0 85 5 728
2017 Male gender 46 38 9 4 2 0 0 85 6 1417
2017 Female gender 47 40 6 4 3 0 0 87 7 881
2011 Male gender 36 36 14 7 7 0 0 72 14 1814
2011 Female gender 38 39 12 7 3 0 0 77 10 1035
2008 Male gender 38 38 11 8 5 1 0 76 13 1885
2008 Female gender 39 39 11 7 3 0 0 78 10 1095

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 20 34 22 10 6 6 2 58 18 997
2018 Female gender 18 31 22 13 7 5 4 54 22 740
2017 Male gender 24 32 20 9 6 5 4 61 17 1416
2017 Female gender 21 30 17 11 10 6 5 58 23 880

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 26 35 17 13 6 3 1 63 19 996
2018 Female gender 27 33 16 14 6 3 1 63 20 738
2017 Male gender 29 35 16 9 5 4 1 68 15 1416
2017 Female gender 28 32 15 13 5 5 1 64 20 878
2011 Male gender 28 30 17 10 8 5 2 63 19 1817
2011 Female gender 30 30 12 13 7 6 2 65 21 1037
2008 Male gender 26 33 14 13 8 4 2 63 22 1884
2008 Female gender 30 30 13 12 9 5 1 64 22 1096

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 25 36 27 9 2 2 0 62 11 998
2018 Female gender 23 35 26 11 3 2 0 59 14 740

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 15 23 22 16 12 11 1 43 31 995
2018 Female gender 15 22 19 20 13 9 2 41 38 740
2017 Male gender 13 21 21 15 12 15 3 41 33 1418
2017 Female gender 10 19 23 15 15 16 3 36 37 878
2011 Male gender 12 19 20 16 17 13 3 36 39 1817
2011 Female gender 11 19 20 19 16 13 3 35 41 1036

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Male gender 7 93 1000
2018 Female gender 12 88 741

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Male gender 46 69
2018 Female gender 54 94

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Male gender 62 69
2018 Female gender 50 94

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 Male gender 0 69
2018 Female gender 0 94

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 Male gender 34 69
2018 Female gender 43 93

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 Male gender 38 69
2018 Female gender 33 93

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 Male gender 47 69
2018 Female gender 41 93

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 Male gender 35 69
2018 Female gender 35 93

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 Male gender 36 69
2018 Female gender 40 93

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 Male gender 43 69
2018 Female gender 49 93

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 Male gender 31 69
2018 Female gender 25 93

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic
(%)		 Total responses
2018 Male gender 0 69
2018 Female gender 0 93

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic
(%)		 Total responses
2018 Male gender 13 69
2018 Female gender 15 93

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 Male gender 48 69
2018 Female gender 43 93

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 Male gender 18 69
2018 Female gender 25 93

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 Male gender 14 69
2018 Female gender 12 93

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Male gender 49 68
2018 Female gender 63 94

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 Male gender 22 68
2018 Female gender 29 94

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 Male gender 13 68
2018 Female gender 26 94

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 Male gender 18 68
2018 Female gender 23 94

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 Male gender 11 68
2018 Female gender 6 94

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 Male gender 8 68
2018 Female gender 5 94

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Male gender 34 68
2018 Female gender 20 94

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 Male gender 9 64
2018 Female gender 14 92

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 Male gender 21 64
2018 Female gender 23 92

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 Male gender 10 64
2018 Female gender 12 92

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 Male gender 8 64
2018 Female gender 6 92

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 Male gender 11 64
2018 Female gender 11 92

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Male gender 30 64
2018 Female gender 37 92

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 Male gender 15 64
2018 Female gender 11 92

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Male gender 53 64
2018 Female gender 55 92

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Male gender 43 64
2018 Female gender 49 92

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Male gender 14 64
2018 Female gender 8 92

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 16 16 21 4 3 31 8 53 12 996
2018 Female gender 14 13 22 7 6 31 7 43 21 740
2017 Male gender 16 15 19 5 3 33 9 53 13 1420
2017 Female gender 11 14 18 6 5 34 11 46 20 880

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 27 31 22 6 2 11 1 66 10 996
2018 Female gender 23 25 26 7 6 12 1 55 15 739
2017 Male gender 28 29 20 5 3 14 1 68 9 1419
2017 Female gender 23 30 19 7 4 15 2 63 13 880
2011 Male gender 29 32 19 5 4 10 1 68 10 1817
2011 Female gender 27 33 19 7 4 11 0 67 12 1029

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Male gender 3 97 997
2018 Female gender 6 94 742

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Male gender 22 33
2018 Female gender 36 49

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Male gender 66 33
2018 Female gender 77 49

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 Male gender 0 33
2018 Female gender 0 49

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic
(%)		 Total responses
2018 Male gender 25 33
2018 Female gender 15 49

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic
(%)		 Total responses
2018 Male gender 33 33
2018 Female gender 18 49

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic
(%)		 Total responses
2018 Male gender 25 33
2018 Female gender 15 49

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic
(%)		 Total responses
2018 Male gender 22 33
2018 Female gender 63 49

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2018 Male gender 0 33
2018 Female gender 0 49

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2018 Male gender 0 33
2018 Female gender 0 49

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 Male gender 26 33
2018 Female gender 14 49

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Male gender 18 33
2018 Female gender 24 49

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 Male gender 14 33
2018 Female gender 14 49

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Male gender 56 33
2018 Female gender 52 49

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 Male gender 15 32
2018 Female gender 12 48

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Male gender 18 32
2018 Female gender 38 48

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Male gender 39 32
2018 Female gender 57 48

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 Male gender 0 32
2018 Female gender 0 48

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Male gender 45 32
2018 Female gender 58 48

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Male gender 16 32
2018 Female gender 11 48

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 16 16 24 1 2 34 7 55 5 998
2018 Female gender 14 11 25 4 3 35 8 44 12 740
2017 Male gender 15 15 20 2 1 39 8 57 6 1418
2017 Female gender 11 13 20 3 3 41 10 48 11 880

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 28 29 23 3 2 13 1 68 6 999
2018 Female gender 24 25 26 5 2 16 1 59 9 739
2017 Male gender 28 30 19 3 1 18 1 71 5 1417
2017 Female gender 23 28 19 4 3 21 2 66 9 879
2011 Male gender 34 33 17 2 2 11 1 76 4 1818
2011 Female gender 32 34 16 3 2 12 0 76 6 1035
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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 48 28 12 5 4 1 0 78 10 995
2018 Female gender 54 24 12 4 5 1 0 78 9 734
2017 Male gender 51 28 11 5 4 1 0 80 9 1417
2017 Female gender 51 26 11 6 4 2 0 78 11 881

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 10 30 30 15 9 6 0 42 26 997
2018 Female gender 13 27 24 23 9 4 0 41 33 744
2017 Male gender 9 28 26 15 10 11 0 42 28 1418
2017 Female gender 10 30 22 19 10 8 1 43 32 881

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 19 36 24 12 6 2 0 57 18 997
2018 Female gender 18 28 23 19 9 3 0 47 29 743
2017 Male gender 19 38 20 14 6 4 0 59 20 1415
2017 Female gender 16 36 20 15 9 4 0 54 24 880

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 40 29 18 7 5 0 1 70 13 997
2018 Female gender 45 28 15 7 4 0 1 74 10 743
2017 Male gender 41 31 14 7 4 1 1 74 12 1416
2017 Female gender 45 29 13 6 4 0 3 76 10 878

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 14 30 30 17 9 1 0 44 26 1000
2018 Female gender 11 27 29 18 14 0 1 39 32 743
2017 Male gender 18 30 28 16 8 0 0 48 24 1416
2017 Female gender 14 26 28 19 12 0 1 41 31 881

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 21 33 26 13 6 1 1 55 19 996
2018 Female gender 18 31 25 16 8 0 1 51 24 742
2017 Male gender 25 33 22 13 5 0 1 59 19 1414
2017 Female gender 20 32 25 13 7 0 2 53 21 878

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 15 24 23 21 15 1 0 40 37 996
2018 Female gender 16 23 24 19 17 1 1 39 37 737
2017 Male gender 18 26 24 18 11 1 1 46 30 1419
2017 Female gender 17 26 21 19 15 1 2 43 35 879

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 38 30 16 7 4 1 4 72 12 998
2018 Female gender 37 24 19 10 6 0 3 64 17 739
2017 Male gender 38 32 15 7 3 0 4 73 11 1418
2017 Female gender 35 27 16 9 6 1 7 67 16 881

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 29 35 19 9 6 1 0 65 15 999
2018 Female gender 27 25 23 14 9 0 1 53 23 742
2017 Male gender 31 36 20 9 4 0 0 67 13 1416
2017 Female gender 29 27 22 13 8 0 1 56 21 877

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 20 33 27 11 7 1 0 54 18 994
2018 Female gender 21 34 27 12 5 1 2 56 17 740
2017 Male gender 24 32 23 13 6 0 1 57 19 1417
2017 Female gender 24 35 21 11 5 1 2 61 17 876

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 14 29 28 17 11 1 1 44 28 992
2018 Female gender 15 32 25 17 9 1 1 48 26 738
2017 Male gender 17 31 25 18 8 0 0 48 26 1416
2017 Female gender 16 30 28 15 9 1 1 47 24 875

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 22 32 23 14 8 0 0 55 22 992
2018 Female gender 21 35 23 13 7 0 1 57 20 740
2017 Male gender 24 32 23 13 7 0 1 57 20 1417
2017 Female gender 23 34 23 11 7 0 2 58 18 878

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 29 33 23 10 5 0 1 62 15 990
2018 Female gender 29 32 21 11 5 0 2 62 16 736
2017 Male gender 31 32 21 10 4 1 1 64 14 1415
2017 Female gender 29 32 21 11 5 1 1 63 16 876

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 63 25 8 2 1 0 1 89 3 989
2018 Female gender 56 26 10 4 1 0 2 84 6 740
2017 Male gender 64 24 8 2 1 0 1 89 3 1420
2017 Female gender 58 23 10 2 2 0 3 85 5 882

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 79 12 3 1 1 1 4 95 2 991
2018 Female gender 76 12 4 2 1 0 4 93 3 738

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 78 10 5 1 1 2 2 92 3 990
2018 Female gender 70 12 7 3 3 1 4 86 6 739
2017 Male gender 82 9 4 1 1 1 1 93 3 1418
2017 Female gender 73 10 5 4 4 1 4 87 8 881

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 55 29 10 4 2 0 1 85 5 998
2018 Female gender 52 30 10 4 2 0 2 84 6 743
2017 Male gender 59 28 9 2 1 0 1 88 3 1416
2017 Female gender 49 31 10 5 2 0 3 83 7 880

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 55 23 11 6 4 0 1 79 10 996
2018 Female gender 55 21 12 6 5 0 2 77 11 742
2017 Male gender 60 21 10 4 3 0 1 82 7 1417
2017 Female gender 58 21 8 5 4 0 3 82 10 881

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 53 16 6 1 1 0 23 89 3 989
2018 Female gender 52 12 4 2 1 0 29 91 3 738
2017 Male gender 57 14 5 1 0 0 22 92 2 1416
2017 Female gender 53 8 5 1 0 0 32 91 2 879

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 67 20 7 1 1 1 3 91 2 993
2018 Female gender 69 17 5 1 0 0 7 93 1 741
2017 Male gender 69 17 6 2 1 0 5 91 3 1414
2017 Female gender 70 15 4 1 0 1 8 94 1 878

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 54 24 12 5 5 0 1 79 10 997
2018 Female gender 60 22 9 3 4 0 2 84 7 743
2017 Male gender 52 25 11 5 4 0 2 80 10 1419
2017 Female gender 54 23 9 5 5 1 4 81 10 882

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 56 28 9 3 1 0 2 86 4 996
2018 Female gender 54 28 12 3 1 0 2 84 4 742
2017 Male gender 58 27 11 2 1 0 2 86 3 1415
2017 Female gender 54 29 9 3 2 0 4 86 5 881

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 12 35 37 13 3 0 0 48 16 1000
2018 Female gender 10 32 39 16 4 0 0 42 20 745
2017 Male gender 11 34 36 14 4 0 0 45 19 1419
2017 Female gender 9 29 40 15 6 0 0 38 21 882

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 5 16 41 28 10 0 0 38 21 990
2018 Female gender 8 23 40 20 8 0 0 28 31 735
2017 Male gender 5 16 40 27 12 0 0 39 21 1415
2017 Female gender 8 21 42 22 7 0 0 29 29 876
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 67 17 5 2 1 7 1 73 27 1000
2018 Female gender 70 16 5 2 1 5 1 74 26 743
2017 Male gender 66 17 5 1 1 10 1 73 27 1419
2017 Female gender 68 14 5 2 1 8 2 76 24 881

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 Male gender 10 250
2018 Female gender 16 189
2017 Male gender 9 317
2017 Female gender 11 190

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Male gender 16 250
2018 Female gender 17 189
2017 Male gender 14 317
2017 Female gender 20 190

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Male gender 10 250
2018 Female gender 13 189
2017 Male gender 10 317
2017 Female gender 12 190

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 Male gender 25 250
2018 Female gender 19 189
2017 Male gender 26 317
2017 Female gender 25 190

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 Male gender 4 250
2018 Female gender 10 189
2017 Male gender 4 317
2017 Female gender 5 190

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 Male gender 24 250
2018 Female gender 20 189

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 Male gender 36 250
2018 Female gender 38 189
2017 Male gender 54 317
2017 Female gender 51 190

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 Male gender 14 53 19 4 2 6 238
2018 Female gender 12 56 20 4 2 6 179
2017 Male gender 24 56 10 6 1 4 326
2017 Female gender 18 65 9 5 2 2 193

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Male gender 59 41 246
2018 Female gender 69 31 185

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 70 8 5 2 2 2 11 89 5 998
2018 Female gender 65 9 6 3 2 1 14 87 6 744

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 20 28 20 10 12 1 9 53 25 248
2018 Female gender 16 27 14 16 13 1 13 50 34 187
2017 Male gender 15 31 20 8 6 4 17 58 17 335
2017 Female gender 16 23 14 15 6 4 22 53 28 197

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 11 18 21 12 15 5 19 38 35 250
2018 Female gender 10 16 19 16 15 2 22 34 41 188
2017 Male gender 10 19 21 9 6 8 27 45 23 336
2017 Female gender 7 20 14 10 8 7 34 45 31 197
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