2018 Public Service Employee Survey Results by Theme for National Research Council Canada by Question 80. In total, how many years have you been working in the federal public service?

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	43	39	12	4	1	83	4	333
2018	3 to 10 years in the federal public service	37	42	11	7	4	79	10	539
2018	11 to 20 years in the federal public service	35	43	10	9	4	78	12	577
2018	More than 20 years in the federal public service	40	43	7	7	2	83	9	295
2017	Less than 3 years in the federal public service	46	40	6	5	2	86	7	478
2017	3 to 10 years in the federal public service	40	43	9	6	2	83	8	675
2017	11 to 20 years in the federal public service	30	50	12	6	3	80	9	769
2017	More than 20 years in the federal public service	32	48	9	7	3	80	11	375
2011	Less than 3 years in the federal public service	47	38	7	6	2	85	8	347
2011	3 to 10 years in the federal public service	38	43	9	6	3	81	10	1232
2011	11 to 20 years in the federal public service	37	42	9	7	4	79	11	808
2011	More than 20 years in the federal public service	40	40	9	7	4	80	11	607
2008	Less than 3 years in the federal public service	44	42	7	5	2	86	7	473
2008	3 to 10 years in the federal public service	38	44	8	6	3	82	9	1189
2008	11 to 20 years in the federal public service	41	42	9	5	3	82	8	688
2008	More than 20 years in the federal public service	47	37	8	5	3	84	8	636

Question 9. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	36	45	11	6	2	0	82	7	336
2018	3 to 10 years in the federal public service	30	38	14	12	6	0	68	18	537
2018	11 to 20 years in the federal public service	26	35	19	12	7	0	62	19	576
2018	More than 20 years in the federal public service	28	38	15	12	6	0	67	18	293
2017	Less than 3 years in the federal public service	39	44	9	6	2	0	83	8	479
2017	3 to 10 years in the federal public service	29	42	15	9	5	1	71	14	676
2017	11 to 20 years in the federal public service	22	43	17	10	8	0	65	17	769
2017	More than 20 years in the federal public service	23	40	16	11	9	0	64	21	374

Question 10. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	55	32	10	2	0	1	88	2	333
2018	3 to 10 years in the federal public service	56	33	6	3	2	0	89	5	535
2018	11 to 20 years in the federal public service	54	36	7	2	1	0	90	3	575
2018	More than 20 years in the federal public service	57	34	6	2	1	0	91	3	294
2017	Less than 3 years in the federal public service	57	31	8	2	1	0	88	3	479
2017	3 to 10 years in the federal public service	58	34	6	2	0	0	92	2	673
2017	11 to 20 years in the federal public service	53	38	6	1	1	0	91	2	768
2017	More than 20 years in the federal public service	56	34	7	2	1	0	90	3	374
2011	Less than 3 years in the federal public service	69	24	4	2	0	0	93	3	346
2011	3 to 10 years in the federal public service	63	29	6	2	0	0	92	3	1230
2011	11 to 20 years in the federal public service	62	31	5	2	1	0	93	3	806
2011	More than 20 years in the federal public service	69	24	5	1	2	0	92	3	608

Question 14. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	49	38	10	2	1	1	88	3	336
2018	3 to 10 years in the federal public service	43	41	10	4	3	0	83	6	540
2018	11 to 20 years in the federal public service	43	39	10	6	2	0	82	8	578
2018	More than 20 years in the federal public service	46	37	11	6	1	0	83	6	295
2017	Less than 3 years in the federal public service	55	32	8	3	2	0	87	5	479
2017	3 to 10 years in the federal public service	48	37	8	6	1	0	85	7	673
2017	11 to 20 years in the federal public service	38	44	12	4	2	0	82	6	767
2017	More than 20 years in the federal public service	39	40	12	7	2	0	79	9	374
2011	Less than 3 years in the federal public service	58	33	5	3	1	0	91	4	347
2011	3 to 10 years in the federal public service	45	42	6	5	2	0	87	7	1233
2011	11 to 20 years in the federal public service	42	42	8	5	2	0	84	7	808
2011	More than 20 years in the federal public service	46	39	7	5	3	0	85	8	607
2008	Less than 3 years in the federal public service	54	37	5	3	0	0	91	3	474
2008	3 to 10 years in the federal public service	48	40	6	4	2	0	88	6	1190
2008	11 to 20 years in the federal public service	49	39	7	3	2	0	88	6	692
2008	More than 20 years in the federal public service	51	37	7	3	2	0	88	5	639

Question 43. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	51	35	11	2	1	0	86	3	327
2018	3 to 10 years in the federal public service	38	34	18	5	5	0	71	10	538
2018	11 to 20 years in the federal public service	33	31	22	10	4	0	64	14	573
2018	More than 20 years in the federal public service	34	33	20	8	5	0	67	13	291
2017	Less than 3 years in the federal public service	54	31	10	3	2	0	86	5	479
2017	3 to 10 years in the federal public service	39	34	15	8	4	0	73	12	674
2017	11 to 20 years in the federal public service	28	39	18	10	5	0	67	15	768
2017	More than 20 years in the federal public service	31	36	17	10	6	0	67	16	375
2011	Less than 3 years in the federal public service	38	38	13	7	3	1	76	10	346
2011	3 to 10 years in the federal public service	29	35	18	10	7	1	65	17	1235
2011	11 to 20 years in the federal public service	22	31	20	15	11	1	54	26	806
2011	More than 20 years in the federal public service	20	33	19	16	12	1	54	28	607

Question 44. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	45	36	13	3	1	0	82	5	328
2018	3 to 10 years in the federal public service	32	35	21	9	3	0	67	12	539
2018	11 to 20 years in the federal public service	28	37	19	12	3	0	66	15	569
2018	More than 20 years in the federal public service	30	38	17	10	5	0	67	15	291
2017	Less than 3 years in the federal public service	51	35	9	4	1	1	86	5	478
2017	3 to 10 years in the federal public service	34	38	15	8	4	0	72	13	676
2017	11 to 20 years in the federal public service	25	39	18	13	4	0	64	18	767
2017	More than 20 years in the federal public service	27	38	16	12	7	0	65	19	375
2011	Less than 3 years in the federal public service	36	38	14	7	4	1	75	11	346
2011	3 to 10 years in the federal public service	26	36	18	14	7	0	62	21	1231
2011	11 to 20 years in the federal public service	18	34	17	19	12	0	52	31	803
2011	More than 20 years in the federal public service	17	33	17	19	14	1	50	33	610
2008	Less than 3 years in the federal public service	48	38	8	4	2	0	86	6	472
2008	3 to 10 years in the federal public service	31	40	15	9	4	0	71	14	1189
2008	11 to 20 years in the federal public service	24	43	16	12	5	0	67	17	692
2008	More than 20 years in the federal public service	34	38	12	10	5	0	72	15	640

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	42	22	18	10	3	4	1	68	14	330
2018	3 to 10 years in the federal public service	36	25	19	10	7	3	0	63	18	541
2018	11 to 20 years in the federal public service	34	29	20	9	6	1	0	65	15	575
2018	More than 20 years in the federal public service	35	29	19	9	6	1	1	66	15	291
2017	Less than 3 years in the federal public service	46	22	14	6	4	7	0	74	11	479
2017	3 to 10 years in the federal public service	38	28	15	8	7	3	1	68	16	676
2017	11 to 20 years in the federal public service	32	30	18	9	6	4	1	65	16	767
2017	More than 20 years in the federal public service	34	29	18	10	5	4	1	66	15	375
2011	Less than 3 years in the federal public service	38	25	16	9	5	6	1	67	16	347
2011	3 to 10 years in the federal public service	31	28	17	11	8	5	1	62	20	1234
2011	11 to 20 years in the federal public service	28	27	18	12	10	4	1	58	23	805
2011	More than 20 years in the federal public service	31	29	13	9	10	5	2	65	21	609
2008	Less than 3 years in the federal public service	42	29	10	10	3	6	0	75	14	472
2008	3 to 10 years in the federal public service	31	30	16	11	8	5	0	64	20	1186
2008	11 to 20 years in the federal public service	29	32	17	11	7	4	1	64	18	691
2008	More than 20 years in the federal public service	40	28	14	8	6	3	1	71	15	640

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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	56	28	8	4	1	2	1	86	6	336
2018	3 to 10 years in the federal public service	42	31	12	9	4	1	1	74	13	541
2018	11 to 20 years in the federal public service	44	26	15	8	5	1	1	72	13	576
2018	More than 20 years in the federal public service	42	30	13	7	6	1	0	73	14	289
2017	Less than 3 years in the federal public service	56	28	7	2	3	3	1	88	5	477
2017	3 to 10 years in the federal public service	45	31	13	6	4	1	0	77	10	677
2017	11 to 20 years in the federal public service	40	31	15	9	5	1	1	72	13	769
2017	More than 20 years in the federal public service	34	36	15	8	5	2	1	72	13	375
2011	Less than 3 years in the federal public service	55	29	7	5	2	2	1	86	7	347
2011	3 to 10 years in the federal public service	43	31	12	8	4	1	0	74	13	1232
2011	11 to 20 years in the federal public service	37	33	13	7	9	1	0	71	16	805
2011	More than 20 years in the federal public service	37	31	14	9	7	2	0	70	16	610
2008	Less than 3 years in the federal public service	48	28	11	5	3	4	1	80	9	473
2008	3 to 10 years in the federal public service	40	29	11	9	8	2	0	71	18	1190
2008	11 to 20 years in the federal public service	38	31	12	10	9	1	0	69	19	692
2008	More than 20 years in the federal public service	42	29	10	11	6	2	1	72	18	639

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	47	34	9	6	3	0	1	81	9	335
2018	3 to 10 years in the federal public service	41	32	12	10	5	0	0	73	15	541
2018	11 to 20 years in the federal public service	39	31	13	11	5	0	1	71	16	577
2018	More than 20 years in the federal public service	36	34	14	9	7	0	0	70	16	292
2017	Less than 3 years in the federal public service	48	35	8	5	2	0	1	85	7	479
2017	3 to 10 years in the federal public service	39	36	10	10	5	0	0	75	14	676
2017	11 to 20 years in the federal public service	35	35	13	10	5	1	0	71	16	768
2017	More than 20 years in the federal public service	31	39	13	9	6	1	0	71	16	373
2011	Less than 3 years in the federal public service	49	34	7	6	3	1	1	84	9	346
2011	3 to 10 years in the federal public service	37	34	12	10	7	0	0	71	17	1231
2011	11 to 20 years in the federal public service	33	32	14	13	8	0	0	65	21	804
2011	More than 20 years in the federal public service	34	32	14	11	8	1	0	67	19	608
2008	Less than 3 years in the federal public service	42	34	11	8	4	1	1	76	13	474
2008	3 to 10 years in the federal public service	33	32	11	13	10	1	0	66	23	1188
2008	11 to 20 years in the federal public service	31	33	13	13	10	0	0	64	22	692
2008	More than 20 years in the federal public service	35	31	11	13	9	0	1	67	22	639

Question 26. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	55	28	7	5	3	2	0	85	8	334
2018	3 to 10 years in the federal public service	43	29	14	7	6	0	0	73	13	543
2018	11 to 20 years in the federal public service	43	27	14	9	6	0	0	70	16	574
2018	More than 20 years in the federal public service	42	30	12	9	6	0	0	72	16	292
2017	Less than 3 years in the federal public service	60	26	7	5	2	0	0	87	6	479
2017	3 to 10 years in the federal public service	46	30	12	8	4	0	0	77	12	676
2017	11 to 20 years in the federal public service	44	28	12	9	7	1	0	72	16	767
2017	More than 20 years in the federal public service	41	30	12	9	7	0	1	72	16	374

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	40	29	10	4	2	14	0	81	7	336
2018	3 to 10 years in the federal public service	30	32	17	9	4	7	0	67	15	542
2018	11 to 20 years in the federal public service	24	35	19	12	3	6	0	64	16	579
2018	More than 20 years in the federal public service	24	33	23	9	6	5	0	60	16	295
2017	Less than 3 years in the federal public service	38	29	13	3	2	14	0	79	6	479
2017	3 to 10 years in the federal public service	28	33	18	8	5	8	0	67	14	677
2017	11 to 20 years in the federal public service	24	34	18	10	5	9	0	63	17	768
2017	More than 20 years in the federal public service	21	34	22	8	6	8	1	60	15	374
2011	Less than 3 years in the federal public service	32	29	16	5	4	13	1	72	10	344
2011	3 to 10 years in the federal public service	21	30	20	10	9	8	1	56	21	1228
2011	11 to 20 years in the federal public service	16	28	21	13	13	9	1	48	28	808
2011	More than 20 years in the federal public service	16	25	23	13	15	8	0	45	30	609

Question 30. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	35	32	16	7	3	6	0	72	11	335
2018	3 to 10 years in the federal public service	22	30	22	14	9	2	0	53	24	543
2018	11 to 20 years in the federal public service	19	32	21	16	9	2	0	53	26	579
2018	More than 20 years in the federal public service	17	36	22	16	9	1	0	52	26	292
2017	Less than 3 years in the federal public service	32	35	16	6	3	6	1	73	10	479
2017	3 to 10 years in the federal public service	23	32	22	13	8	2	0	56	21	674
2017	11 to 20 years in the federal public service	17	34	21	14	11	2	0	52	26	768
2017	More than 20 years in the federal public service	16	34	22	14	9	4	1	53	24	375
2011	Less than 3 years in the federal public service	26	30	17	12	10	4	0	59	23	347
2011	3 to 10 years in the federal public service	15	29	19	16	19	2	0	45	36	1231
2011	11 to 20 years in the federal public service	12	24	19	18	25	1	0	36	44	809
2011	More than 20 years in the federal public service	10	19	23	19	27	2	0	30	47	608
2008	Less than 3 years in the federal public service	36	33	15	5	4	6	1	74	10	474
2008	3 to 10 years in the federal public service	21	32	19	13	13	2	0	54	27	1189
2008	11 to 20 years in the federal public service	17	31	18	17	16	2	0	48	33	692
2008	More than 20 years in the federal public service	17	34	16	17	14	1	0	52	32	638

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	22	29	23	13	4	9	0	55	19	336
2018	3 to 10 years in the federal public service	14	24	28	18	11	5	0	39	31	542
2018	11 to 20 years in the federal public service	9	30	23	23	10	5	0	41	35	577
2018	More than 20 years in the federal public service	11	26	28	20	12	3	0	38	33	292
2017	Less than 3 years in the federal public service	22	28	20	9	4	16	1	60	16	479
2017	3 to 10 years in the federal public service	13	30	24	17	11	4	0	45	29	677
2017	11 to 20 years in the federal public service	9	30	25	19	11	6	0	41	32	769
2017	More than 20 years in the federal public service	8	27	29	19	10	6	1	38	31	374
2011	Less than 3 years in the federal public service	16	29	18	18	7	10	1	51	29	345
2011	3 to 10 years in the federal public service	9	28	21	20	16	6	0	39	38	1233
2011	11 to 20 years in the federal public service	6	23	22	24	20	5	0	30	46	807
2011	More than 20 years in the federal public service	5	20	23	25	23	5	0	27	49	608
2008	Less than 3 years in the federal public service	20	36	16	12	3	12	1	64	17	474
2008	3 to 10 years in the federal public service	12	32	20	19	12	5	0	46	33	1190
2008	11 to 20 years in the federal public service	8	30	18	24	14	6	0	40	40	689
2008	More than 20 years in the federal public service	8	31	22	21	14	4	0	41	37	638

Question 32. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	22	29	20	16	7	6	0	54	24	334
2018	3 to 10 years in the federal public service	12	24	23	23	16	1	0	37	40	544
2018	11 to 20 years in the federal public service	9	30	20	24	15	2	0	40	40	579
2018	More than 20 years in the federal public service	10	25	23	27	15	0	0	35	42	294
2017	Less than 3 years in the federal public service	22	34	19	9	6	9	1	62	17	478
2017	3 to 10 years in the federal public service	12	33	21	19	13	2	0	46	33	675
2017	11 to 20 years in the federal public service	8	32	24	22	12	2	0	40	36	766
2017	More than 20 years in the federal public service	8	34	22	21	14	1	0	42	36	375
2011	Less than 3 years in the federal public service	14	30	18	18	11	8	0	49	32	346
2011	3 to 10 years in the federal public service	10	29	17	22	20	2	0	40	43	1232
2011	11 to 20 years in the federal public service	7	24	20	24	23	2	0	32	48	808
2011	More than 20 years in the federal public service	7	23	18	27	24	2	0	30	52	608
2008	Less than 3 years in the federal public service	24	39	14	11	5	7	0	68	17	471
2008	3 to 10 years in the federal public service	12	34	16	22	13	3	0	47	36	1188
2008	11 to 20 years in the federal public service	9	31	19	24	15	2	0	41	40	692
2008	More than 20 years in the federal public service	9	35	18	23	13	2	0	45	36	639

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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	29	39	18	8	3	2	1	70	12	334
2018	3 to 10 years in the federal public service	21	32	22	14	10	0	0	54	24	540
2018	11 to 20 years in the federal public service	18	33	22	17	10	0	0	51	27	578
2018	More than 20 years in the federal public service	20	33	20	18	9	0	0	53	27	295
2017	Less than 3 years in the federal public service	36	41	11	8	4	0	0	77	12	479
2017	3 to 10 years in the federal public service	25	35	17	15	8	0	0	61	22	676
2017	11 to 20 years in the federal public service	18	35	19	18	9	0	0	54	27	769
2017	More than 20 years in the federal public service	18	33	23	17	10	0	0	50	27	374
2011	Less than 3 years in the federal public service	30	44	11	10	4	1	0	75	14	347
2011	3 to 10 years in the federal public service	18	41	17	15	8	0	0	60	23	1235
2011	11 to 20 years in the federal public service	15	38	17	18	13	0	0	53	30	808
2011	More than 20 years in the federal public service	18	32	17	17	15	0	0	51	33	610

Question 7. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	31	42	16	8	3	72	12	335
2018	3 to 10 years in the federal public service	26	38	16	14	4	65	19	540
2018	11 to 20 years in the federal public service	23	42	15	14	5	65	19	579
2018	More than 20 years in the federal public service	24	48	14	8	5	73	13	294
2017	Less than 3 years in the federal public service	30	46	14	8	2	76	10	478
2017	3 to 10 years in the federal public service	27	44	14	12	3	71	15	676
2017	11 to 20 years in the federal public service	21	48	14	13	4	70	16	767
2017	More than 20 years in the federal public service	24	45	13	12	5	69	18	375

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	12	19	18	13	7	26	5	45	30	333
2018	3 to 10 years in the federal public service	12	17	24	16	15	13	2	34	37	542
2018	11 to 20 years in the federal public service	6	23	25	20	13	10	3	33	38	577
2018	More than 20 years in the federal public service	9	21	27	18	13	9	3	35	35	294
2017	Less than 3 years in the federal public service	14	17	15	9	7	34	4	50	26	479
2017	3 to 10 years in the federal public service	11	20	22	19	11	15	2	37	36	675
2017	11 to 20 years in the federal public service	8	20	20	20	14	16	2	34	42	769
2017	More than 20 years in the federal public service	7	23	21	22	13	11	4	34	41	375

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	44	37	8	6	4	1	1	82	10	336
2018	3 to 10 years in the federal public service	35	34	13	13	5	0	0	69	18	543
2018	11 to 20 years in the federal public service	32	34	15	12	6	0	0	67	18	577
2018	More than 20 years in the federal public service	30	39	14	12	5	0	0	69	17	292
2017	Less than 3 years in the federal public service	43	38	9	5	3	1	1	82	8	479
2017	3 to 10 years in the federal public service	35	38	12	8	6	0	0	73	14	677
2017	11 to 20 years in the federal public service	31	36	17	10	6	1	0	68	16	768
2017	More than 20 years in the federal public service	26	37	16	12	7	1	1	64	19	374
2011	Less than 3 years in the federal public service	45	35	9	6	3	1	1	82	9	347
2011	3 to 10 years in the federal public service	34	35	13	11	6	0	0	70	17	1231
2011	11 to 20 years in the federal public service	31	34	16	10	9	0	0	64	19	806
2011	More than 20 years in the federal public service	31	34	14	11	9	1	1	66	20	611
2008	Less than 3 years in the federal public service	36	38	14	6	5	1	0	75	11	474
2008	3 to 10 years in the federal public service	31	36	12	12	10	0	0	67	22	1189
2008	11 to 20 years in the federal public service	26	37	15	13	9	1	0	63	22	692
2008	More than 20 years in the federal public service	32	32	13	12	9	1	1	66	21	638

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	36	26	17	9	7	0	5	65	17	24
2018	3 to 10 years in the federal public service	20	35	19	8	7	4	8	62	17	92
2018	11 to 20 years in the federal public service	23	34	13	13	8	3	6	63	23	153
2018	More than 20 years in the federal public service	19	42	19	7	4	0	9	67	12	91
2017	Less than 3 years in the federal public service	33	36	15	8	0	3	7	76	8	42
2017	3 to 10 years in the federal public service	25	35	18	9	5	4	5	65	15	111
2017	11 to 20 years in the federal public service	24	41	17	10	4	1	4	68	15	164
2017	More than 20 years in the federal public service	25	33	20	11	6	1	4	62	17	105

Job fit and development

Question 1. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	29	45	11	12	3	1	0	74	15	335
2018	3 to 10 years in the federal public service	25	45	12	11	6	0	1	70	18	539
2018	11 to 20 years in the federal public service	21	44	13	15	6	0	1	66	21	580
2018	More than 20 years in the federal public service	23	41	16	14	5	0	1	64	20	294
2017	Less than 3 years in the federal public service	35	43	9	9	4	0	0	78	13	478
2017	3 to 10 years in the federal public service	26	40	15	13	5	0	1	66	19	677
2017	11 to 20 years in the federal public service	23	42	15	15	6	0	0	64	21	767
2017	More than 20 years in the federal public service	27	41	12	12	8	0	0	68	19	375
2011	Less than 3 years in the federal public service	32	37	15	10	3	1	2	71	13	345
2011	3 to 10 years in the federal public service	23	38	16	13	7	0	2	63	21	1231
2011	11 to 20 years in the federal public service	23	36	17	15	8	0	1	59	24	807
2011	More than 20 years in the federal public service	26	35	14	13	8	0	3	63	22	608
2008	Less than 3 years in the federal public service	31	42	13	8	1	1	4	77	10	473
2008	3 to 10 years in the federal public service	24	42	14	12	5	1	2	68	18	1189
2008	11 to 20 years in the federal public service	26	39	16	12	6	0	1	66	18	691
2008	More than 20 years in the federal public service	31	39	14	10	4	0	3	72	14	640

Question 2. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	51	36	7	4	1	1	88	5	333
2018	3 to 10 years in the federal public service	50	37	7	4	2	0	87	6	539
2018	11 to 20 years in the federal public service	47	40	7	5	1	0	87	6	578
2018	More than 20 years in the federal public service	52	37	7	3	1	0	89	4	293
2017	Less than 3 years in the federal public service	55	34	6	3	2	0	88	5	478
2017	3 to 10 years in the federal public service	52	35	6	5	2	0	87	7	676
2017	11 to 20 years in the federal public service	49	39	6	4	2	0	88	6	766
2017	More than 20 years in the federal public service	45	40	9	4	2	0	86	5	375
2011	Less than 3 years in the federal public service	58	33	4	4	1	0	91	5	348
2011	3 to 10 years in the federal public service	52	35	7	4	2	0	87	6	1234
2011	11 to 20 years in the federal public service	50	38	6	3	2	0	89	5	804
2011	More than 20 years in the federal public service	56	32	6	3	2	0	88	5	606
2008	Less than 3 years in the federal public service	56	33	5	4	0	0	90	5	473
2008	3 to 10 years in the federal public service	50	38	6	4	2	0	87	6	1190
2008	11 to 20 years in the federal public service	52	37	5	4	2	0	89	6	690
2008	More than 20 years in the federal public service	54	34	6	4	2	0	89	6	640

Question 3. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	57	33	6	3	2	90	4	331
2018	3 to 10 years in the federal public service	56	34	5	4	1	90	5	536
2018	11 to 20 years in the federal public service	49	39	6	4	1	88	6	576
2018	More than 20 years in the federal public service	55	34	6	4	1	89	5	294
2017	Less than 3 years in the federal public service	59	32	5	3	1	90	5	478
2017	3 to 10 years in the federal public service	57	32	5	5	1	89	6	676
2017	11 to 20 years in the federal public service	54	36	4	3	1	91	5	766
2017	More than 20 years in the federal public service	53	37	5	4	2	90	6	374
2011	Less than 3 years in the federal public service	61	31	4	3	2	92	5	346
2011	3 to 10 years in the federal public service	58	34	3	3	1	92	4	1229
2011	11 to 20 years in the federal public service	58	33	4	2	2	92	4	805
2011	More than 20 years in the federal public service	61	29	5	3	2	91	5	609
2008	Less than 3 years in the federal public service	57	34	5	4	0	91	4	472
2008	3 to 10 years in the federal public service	55	36	4	3	2	91	5	1190
2008	11 to 20 years in the federal public service	55	35	5	4	1	91	5	692
2008	More than 20 years in the federal public service	58	33	4	4	1	91	5	640

Question 37. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	20	33	22	11	7	7	0	57	20	335
2018	3 to 10 years in the federal public service	13	30	21	19	15	1	0	43	35	541
2018	11 to 20 years in the federal public service	12	28	22	23	14	1	0	41	37	576
2018	More than 20 years in the federal public service	13	30	21	24	12	0	0	43	35	294
2017	Less than 3 years in the federal public service	27	34	16	11	3	7	0	67	16	478
2017	3 to 10 years in the federal public service	17	35	17	16	14	1	0	52	30	675
2017	11 to 20 years in the federal public service	12	32	21	18	15	1	0	45	34	768
2017	More than 20 years in the federal public service	13	31	22	14	16	2	1	45	32	373
2011	Less than 3 years in the federal public service	23	32	20	11	7	6	1	59	20	343
2011	3 to 10 years in the federal public service	15	31	19	17	16	2	0	48	33	1232
2011	11 to 20 years in the federal public service	12	26	20	22	19	1	0	39	41	807
2011	More than 20 years in the federal public service	13	31	16	19	19	1	0	45	39	610
2008	Less than 3 years in the federal public service	27	36	18	9	3	6	0	68	13	473
2008	3 to 10 years in the federal public service	21	34	17	16	11	1	0	55	27	1187
2008	11 to 20 years in the federal public service	19	33	19	15	14	1	0	52	29	691
2008	More than 20 years in the federal public service	20	36	17	16	10	1	1	57	26	640

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	21	27	16	16	11	6	2	53	29	334
2018	3 to 10 years in the federal public service	14	27	18	19	21	1	0	41	40	542
2018	11 to 20 years in the federal public service	13	19	16	24	26	1	1	33	51	576
2018	More than 20 years in the federal public service	13	20	14	25	27	0	2	33	53	295
2017	Less than 3 years in the federal public service	24	29	14	13	7	10	4	61	23	479
2017	3 to 10 years in the federal public service	19	26	15	18	20	2	0	45	39	674
2017	11 to 20 years in the federal public service	9	25	17	20	25	3	2	36	47	769
2017	More than 20 years in the federal public service	10	24	15	16	29	1	4	36	48	374
2011	Less than 3 years in the federal public service	18	28	15	14	14	8	3	52	31	345
2011	3 to 10 years in the federal public service	15	22	17	19	24	2	1	38	45	1229
2011	11 to 20 years in the federal public service	10	21	16	20	30	1	2	32	51	805
2011	More than 20 years in the federal public service	10	16	14	19	36	1	3	27	58	608
2008	Less than 3 years in the federal public service	18	31	18	15	8	7	4	55	25	471
2008	3 to 10 years in the federal public service	14	29	15	20	20	1	1	44	41	1186
2008	11 to 20 years in the federal public service	12	26	15	19	26	1	1	39	46	692
2008	More than 20 years in the federal public service	14	21	16	16	30	0	3	36	48	640

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	35	43	12	6	3	0	79	9	335
2018	3 to 10 years in the federal public service	28	40	13	12	7	0	68	19	541
2018	11 to 20 years in the federal public service	25	43	14	13	5	0	68	18	575
2018	More than 20 years in the federal public service	30	38	11	13	8	0	69	20	293
2017	Less than 3 years in the federal public service	39	43	9	7	2	0	83	8	478
2017	3 to 10 years in the federal public service	31	40	15	9	4	0	71	13	672
2017	11 to 20 years in the federal public service	24	44	13	13	5	1	69	18	768
2017	More than 20 years in the federal public service	28	45	12	10	5	0	73	15	374
2011	Less than 3 years in the federal public service	41	40	7	9	3	0	81	12	346
2011	3 to 10 years in the federal public service	30	39	13	10	7	0	69	17	1233
2011	11 to 20 years in the federal public service	28	39	12	14	8	0	66	22	806
2011	More than 20 years in the federal public service	30	40	11	10	9	0	70	19	608

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	41	38	11	8	2	1	80	9	330
2018	3 to 10 years in the federal public service	35	35	14	11	5	0	70	16	539
2018	11 to 20 years in the federal public service	31	38	15	12	4	0	69	16	578
2018	More than 20 years in the federal public service	37	34	15	10	5	0	70	15	292
2017	Less than 3 years in the federal public service	48	34	11	4	3	0	82	7	478
2017	3 to 10 years in the federal public service	38	33	14	10	4	0	72	14	673
2017	11 to 20 years in the federal public service	31	40	14	9	5	0	71	15	767
2017	More than 20 years in the federal public service	33	42	13	8	5	0	74	13	373

Question 13. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	31	43	14	9	2	1	1	75	11	335
2018	3 to 10 years in the federal public service	24	38	17	14	6	0	1	62	21	538
2018	11 to 20 years in the federal public service	22	37	20	15	5	0	1	59	21	575
2018	More than 20 years in the federal public service	25	37	19	15	4	0	0	62	19	295
2017	Less than 3 years in the federal public service	40	41	11	4	3	0	1	82	7	479
2017	3 to 10 years in the federal public service	30	37	16	10	6	0	1	68	16	674
2017	11 to 20 years in the federal public service	22	41	18	13	6	0	0	64	19	766
2017	More than 20 years in the federal public service	24	41	17	11	5	0	1	66	17	374
2011	Less than 3 years in the federal public service	43	38	9	5	1	2	2	85	6	347
2011	3 to 10 years in the federal public service	33	41	15	7	3	1	0	75	10	1229
2011	11 to 20 years in the federal public service	28	41	16	11	4	1	0	69	15	809
2011	More than 20 years in the federal public service	29	41	15	8	6	0	1	71	15	608

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	28	45	13	6	1	5	1	78	8	336
2018	3 to 10 years in the federal public service	18	40	24	9	7	2	0	60	16	542
2018	11 to 20 years in the federal public service	15	35	28	14	6	3	0	52	20	576
2018	More than 20 years in the federal public service	18	39	25	11	4	3	0	59	16	295
2017	Less than 3 years in the federal public service	29	43	15	5	2	6	0	77	7	479
2017	3 to 10 years in the federal public service	22	38	21	11	5	3	0	62	17	675
2017	11 to 20 years in the federal public service	15	39	25	12	6	3	0	56	19	769
2017	More than 20 years in the federal public service	18	37	21	14	5	4	1	58	20	375

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	51	32	11	4	1	1	1	84	5	331
2018	3 to 10 years in the federal public service	44	33	10	7	5	0	0	77	13	541
2018	11 to 20 years in the federal public service	35	35	16	9	4	0	0	71	13	578
2018	More than 20 years in the federal public service	38	34	14	8	4	1	1	73	13	292
2017	Less than 3 years in the federal public service	58	27	9	4	1	2	0	86	5	478
2017	3 to 10 years in the federal public service	40	32	13	9	4	1	1	73	13	674
2017	11 to 20 years in the federal public service	35	37	14	9	4	1	1	73	13	765
2017	More than 20 years in the federal public service	34	38	14	9	3	0	1	73	12	373
2011	Less than 3 years in the federal public service	53	27	11	5	1	1	3	82	6	346
2011	3 to 10 years in the federal public service	40	37	9	8	4	1	0	78	13	1232
2011	11 to 20 years in the federal public service	35	39	13	8	5	0	0	74	13	807
2011	More than 20 years in the federal public service	36	34	14	8	6	0	1	71	15	606

Question 15. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	35	33	19	9	3	0	1	69	12	335
2018	3 to 10 years in the federal public service	28	36	18	11	7	0	0	64	18	544
2018	11 to 20 years in the federal public service	24	33	22	14	7	0	0	57	21	579
2018	More than 20 years in the federal public service	21	36	23	11	7	0	1	58	19	293
2017	Less than 3 years in the federal public service	36	43	13	4	3	1	0	80	6	478
2017	3 to 10 years in the federal public service	23	42	20	8	4	0	1	67	13	674
2017	11 to 20 years in the federal public service	24	38	21	10	6	0	1	63	16	768
2017	More than 20 years in the federal public service	17	40	25	12	4	0	1	58	17	375
2011	Less than 3 years in the federal public service	35	41	14	7	3	1	0	76	10	348
2011	3 to 10 years in the federal public service	25	41	19	9	5	0	1	67	14	1233
2011	11 to 20 years in the federal public service	24	35	22	11	6	0	1	60	18	807
2011	More than 20 years in the federal public service	21	37	20	12	9	0	2	59	21	611
2008	Less than 3 years in the federal public service	29	41	21	7	2	0	0	70	9	473
2008	3 to 10 years in the federal public service	21	38	22	12	7	0	0	59	19	1189
2008	11 to 20 years in the federal public service	17	33	25	16	7	0	1	51	24	692
2008	More than 20 years in the federal public service	18	31	24	14	12	0	2	49	27	638

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2018	Less than 3 years in the federal public service	12	57	31	334
2018	3 to 10 years in the federal public service	16	54	30	543
2018	11 to 20 years in the federal public service	14	57	29	579
2018	More than 20 years in the federal public service	21	54	26	294
2017	Less than 3 years in the federal public service	15	58	27	478
2017	3 to 10 years in the federal public service	14	58	29	676
2017	11 to 20 years in the federal public service	12	57	30	768
2017	More than 20 years in the federal public service	27	46	27	374
2011	Less than 3 years in the federal public service	24	46	29	347
2011	3 to 10 years in the federal public service	14	50	36	1235
2011	11 to 20 years in the federal public service	12	55	33	808
2011	More than 20 years in the federal public service	22	50	28	610

Question 47. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2018	Less than 3 years in the federal public service	0	15	18	6	54	7	56
2018	3 to 10 years in the federal public service	6	26	43	21	3	2	91
2018	11 to 20 years in the federal public service	14	24	39	16	0	8	90
2018	More than 20 years in the federal public service	71	7	10	6	0	5	60
2017	Less than 3 years in the federal public service	0	8	14	14	60	4	59
2017	3 to 10 years in the federal public service	8	32	32	18	2	8	97
2017	11 to 20 years in the federal public service	27	21	18	27	0	7	95
2017	More than 20 years in the federal public service	78	6	6	6	3	1	99
2011	Less than 3 years in the federal public service	0	10	24	25	9999	40	86
2011	3 to 10 years in the federal public service	7	16	33	29	9999	16	177
2011	11 to 20 years in the federal public service	10	16	38	24	9999	12	98
2011	More than 20 years in the federal public service	72	2	9	10	9999	7	134

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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	41	44	9	5	1	0	86	6	336
2018	3 to 10 years in the federal public service	38	41	13	6	2	0	79	8	541
2018	11 to 20 years in the federal public service	41	40	11	6	2	0	81	8	578
2018	More than 20 years in the federal public service	39	46	8	4	1	0	86	6	295
2017	Less than 3 years in the federal public service	43	42	10	4	2	0	84	6	479
2017	3 to 10 years in the federal public service	37	41	12	7	3	0	78	10	676
2017	11 to 20 years in the federal public service	34	46	11	5	4	0	80	9	769
2017	More than 20 years in the federal public service	34	45	11	7	4	1	79	10	375
2011	Less than 3 years in the federal public service	44	39	8	5	3	0	84	8	347
2011	3 to 10 years in the federal public service	36	41	11	7	3	0	78	11	1235
2011	11 to 20 years in the federal public service	35	41	11	6	6	1	77	12	809
2011	More than 20 years in the federal public service	38	39	12	5	5	1	78	10	610
2008	Less than 3 years in the federal public service	49	39	7	3	2	1	88	5	473
2008	3 to 10 years in the federal public service	45	40	8	5	2	0	85	7	1190
2008	11 to 20 years in the federal public service	45	36	10	5	3	0	82	7	692
2008	More than 20 years in the federal public service	50	35	7	5	2	1	86	7	639

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	30	40	17	8	3	2	72	11	335
2018	3 to 10 years in the federal public service	21	40	20	13	5	0	62	18	542
2018	11 to 20 years in the federal public service	19	47	18	13	3	1	66	16	572
2018	More than 20 years in the federal public service	23	36	23	11	5	1	60	17	294
2017	Less than 3 years in the federal public service	25	46	14	10	3	2	73	13	478
2017	3 to 10 years in the federal public service	19	40	20	13	8	0	59	21	675
2017	11 to 20 years in the federal public service	14	42	22	14	6	1	57	21	765
2017	More than 20 years in the federal public service	18	40	25	12	5	0	58	17	375
2011	Less than 3 years in the federal public service	28	37	14	12	7	2	67	19	347
2011	3 to 10 years in the federal public service	18	37	16	16	12	1	56	29	1236
2011	11 to 20 years in the federal public service	17	32	17	18	15	1	50	33	805
2011	More than 20 years in the federal public service	15	35	17	16	16	0	50	33	610

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	6	21	34	27	7	4	2	35	29	332
2018	3 to 10 years in the federal public service	12	31	37	14	5	0	1	19	43	543
2018	11 to 20 years in the federal public service	13	35	35	14	3	0	1	17	48	576
2018	More than 20 years in the federal public service	10	30	37	18	3	1	1	22	40	294
2017	Less than 3 years in the federal public service	7	16	33	25	15	1	3	41	24	476
2017	3 to 10 years in the federal public service	11	28	37	14	7	0	2	22	40	676
2017	11 to 20 years in the federal public service	11	30	43	11	3	0	2	14	42	765
2017	More than 20 years in the federal public service	8	32	35	15	7	0	2	23	42	373
2011	Less than 3 years in the federal public service	8	18	34	19	15	2	4	36	28	346
2011	3 to 10 years in the federal public service	15	29	33	15	6	1	2	22	45	1229
2011	11 to 20 years in the federal public service	18	32	31	13	4	0	1	17	51	805
2011	More than 20 years in the federal public service	16	30	35	13	4	0	2	18	47	605
2008	Less than 3 years in the federal public service	5	17	32	24	14	0	6	41	24	473
2008	3 to 10 years in the federal public service	9	27	35	20	7	1	2	28	36	1188
2008	11 to 20 years in the federal public service	10	26	41	16	5	0	2	21	37	688
2008	More than 20 years in the federal public service	7	25	37	22	7	0	2	29	33	637

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	5	11	25	31	21	6	2	55	17	332
2018	3 to 10 years in the federal public service	10	23	30	23	11	1	1	36	34	540
2018	11 to 20 years in the federal public service	12	23	33	21	8	1	2	30	36	574
2018	More than 20 years in the federal public service	9	23	34	22	10	2	1	33	32	293
2017	Less than 3 years in the federal public service	4	10	22	29	25	5	6	61	15	473
2017	3 to 10 years in the federal public service	9	19	28	26	13	1	3	41	30	675
2017	11 to 20 years in the federal public service	10	24	33	22	7	1	3	30	36	758
2017	More than 20 years in the federal public service	12	21	31	21	9	2	3	32	36	372
2011	Less than 3 years in the federal public service	12	17	21	17	21	5	6	43	33	347
2011	3 to 10 years in the federal public service	18	24	27	16	10	2	3	28	44	1225
2011	11 to 20 years in the federal public service	19	27	27	17	7	1	2	24	48	805
2011	More than 20 years in the federal public service	21	28	28	14	6	1	2	21	51	604
2008	Less than 3 years in the federal public service	3	9	18	31	26	5	8	65	14	474
2008	3 to 10 years in the federal public service	7	17	28	27	15	2	4	45	25	1189
2008	11 to 20 years in the federal public service	9	17	33	27	11	2	3	39	26	688
2008	More than 20 years in the federal public service	7	18	30	28	14	1	3	44	26	639

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	14	20	34	19	7	2	3	28	36	332
2018	3 to 10 years in the federal public service	20	27	30	14	7	1	1	21	48	539
2018	11 to 20 years in the federal public service	23	26	29	14	5	1	1	20	50	576
2018	More than 20 years in the federal public service	22	31	26	15	5	1	1	20	54	291
2017	Less than 3 years in the federal public service	13	21	27	18	13	4	5	34	36	477
2017	3 to 10 years in the federal public service	18	27	28	15	7	2	4	23	48	676
2017	11 to 20 years in the federal public service	21	28	29	14	4	1	4	19	51	764
2017	More than 20 years in the federal public service	19	32	29	13	5	1	2	18	52	372
2011	Less than 3 years in the federal public service	9	23	25	17	14	6	6	36	36	346
2011	3 to 10 years in the federal public service	17	23	31	16	8	2	4	25	42	1226
2011	11 to 20 years in the federal public service	18	26	27	17	7	2	3	25	47	806
2011	More than 20 years in the federal public service	22	25	27	16	5	1	3	22	49	604
2008	Less than 3 years in the federal public service	8	17	27	24	14	3	7	42	27	473
2008	3 to 10 years in the federal public service	14	23	29	18	11	1	4	30	39	1185
2008	11 to 20 years in the federal public service	18	22	30	20	7	0	3	28	41	686
2008	More than 20 years in the federal public service	14	25	30	16	11	1	3	28	41	638

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	2	7	30	37	18	2	3	59	10	332
2018	3 to 10 years in the federal public service	8	18	32	29	12	0	1	42	26	537
2018	11 to 20 years in the federal public service	8	21	42	21	6	0	2	27	30	575
2018	More than 20 years in the federal public service	7	21	43	22	6	0	1	28	28	294
2017	Less than 3 years in the federal public service	3	8	23	35	25	2	4	64	12	474
2017	3 to 10 years in the federal public service	6	14	34	30	13	1	3	44	21	674
2017	11 to 20 years in the federal public service	7	17	41	24	7	1	3	32	25	760
2017	More than 20 years in the federal public service	7	17	43	24	7	0	2	31	25	374
2011	Less than 3 years in the federal public service	2	9	20	36	26	2	5	67	12	347
2011	3 to 10 years in the federal public service	7	13	33	30	13	0	3	45	21	1229
2011	11 to 20 years in the federal public service	8	17	37	27	8	1	3	36	26	806
2011	More than 20 years in the federal public service	12	18	37	22	8	0	2	31	31	606
2008	Less than 3 years in the federal public service	3	7	26	32	25	1	6	62	10	472
2008	3 to 10 years in the federal public service	5	14	34	31	13	1	2	45	19	1186
2008	11 to 20 years in the federal public service	6	18	34	29	9	0	3	40	25	685
2008	More than 20 years in the federal public service	7	14	39	27	10	0	3	39	21	638

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	10	16	28	24	14	4	4	41	28	333
2018	3 to 10 years in the federal public service	21	25	29	17	6	1	1	23	47	542
2018	11 to 20 years in the federal public service	23	29	27	14	5	0	1	19	53	578
2018	More than 20 years in the federal public service	18	29	33	14	5	1	1	19	47	293
2017	Less than 3 years in the federal public service	7	11	24	27	24	2	6	55	19	474
2017	3 to 10 years in the federal public service	15	23	28	19	10	1	4	31	40	677
2017	11 to 20 years in the federal public service	14	28	32	17	6	0	3	23	43	762
2017	More than 20 years in the federal public service	13	29	34	14	8	1	2	23	43	375
2011	Less than 3 years in the federal public service	7	16	25	21	22	3	6	48	25	346
2011	3 to 10 years in the federal public service	14	24	28	19	11	0	4	31	39	1230
2011	11 to 20 years in the federal public service	22	27	25	16	7	1	3	24	50	807
2011	More than 20 years in the federal public service	24	27	29	13	6	0	2	19	52	607
2008	Less than 3 years in the federal public service	2	11	25	28	23	3	8	58	14	473
2008	3 to 10 years in the federal public service	11	20	29	22	14	1	3	37	33	1183
2008	11 to 20 years in the federal public service	12	29	31	17	8	0	3	26	42	687
2008	More than 20 years in the federal public service	15	31	28	15	8	0	3	24	47	638

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	3	9	19	26	30	9	5	64	14	330
2018	3 to 10 years in the federal public service	8	9	27	31	21	1	2	54	18	536
2018	11 to 20 years in the federal public service	7	14	27	32	16	2	2	51	21	572
2018	More than 20 years in the federal public service	4	11	25	36	19	1	3	58	16	290
2017	Less than 3 years in the federal public service	3	6	12	26	35	10	8	74	11	472
2017	3 to 10 years in the federal public service	4	11	20	33	25	2	6	62	16	677
2017	11 to 20 years in the federal public service	2	9	25	36	19	2	6	60	13	761
2017	More than 20 years in the federal public service	3	8	25	37	18	1	7	60	13	373
2011	Less than 3 years in the federal public service	3	8	16	22	33	9	10	67	13	347
2011	3 to 10 years in the federal public service	4	9	23	32	24	2	7	61	14	1225
2011	11 to 20 years in the federal public service	6	7	21	35	22	1	8	63	14	805
2011	More than 20 years in the federal public service	5	10	23	35	18	2	7	59	16	605
2008	Less than 3 years in the federal public service	2	9	17	25	28	6	13	65	13	473
2008	3 to 10 years in the federal public service	5	8	23	31	23	3	7	60	14	1186
2008	11 to 20 years in the federal public service	4	11	23	35	21	1	5	59	16	685
2008	More than 20 years in the federal public service	4	11	27	34	19	1	5	56	15	636

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	12	22	32	18	7	6	3	28	38	332
2018	3 to 10 years in the federal public service	22	24	30	15	6	1	2	22	48	542
2018	11 to 20 years in the federal public service	21	32	27	14	4	1	2	18	54	577
2018	More than 20 years in the federal public service	22	29	33	9	4	1	2	14	52	294
2017	Less than 3 years in the federal public service	10	21	27	17	14	5	7	35	35	478
2017	3 to 10 years in the federal public service	18	26	31	14	6	2	3	21	47	677
2017	11 to 20 years in the federal public service	19	31	31	10	4	1	4	16	52	761
2017	More than 20 years in the federal public service	20	29	34	10	4	1	2	14	51	373

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	46	34	8	8	2	2	0	82	9	331
2018	3 to 10 years in the federal public service	41	29	11	11	6	1	0	71	18	539
2018	11 to 20 years in the federal public service	34	33	13	13	7	1	0	67	20	578
2018	More than 20 years in the federal public service	41	30	10	11	7	0	0	71	19	293
2017	Less than 3 years in the federal public service	51	29	9	7	2	1	1	82	9	479
2017	3 to 10 years in the federal public service	45	28	11	8	7	0	0	73	15	677
2017	11 to 20 years in the federal public service	33	36	12	10	8	1	1	70	18	768
2017	More than 20 years in the federal public service	37	38	9	10	5	1	0	76	15	374

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	55	36	4	5	0	0	91	5	332
2018	3 to 10 years in the federal public service	47	38	6	6	2	0	85	8	543
2018	11 to 20 years in the federal public service	39	40	10	7	3	0	80	10	578
2018	More than 20 years in the federal public service	48	37	6	7	2	0	85	9	294
2017	Less than 3 years in the federal public service	57	34	4	4	1	0	91	5	477
2017	3 to 10 years in the federal public service	47	38	7	5	3	0	85	8	674
2017	11 to 20 years in the federal public service	40	41	10	6	3	0	81	9	769
2017	More than 20 years in the federal public service	38	45	8	5	3	1	84	8	373

Question 21. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	49	40	7	2	0	2	91	2	333
2018	3 to 10 years in the federal public service	40	40	12	5	3	0	80	7	544
2018	11 to 20 years in the federal public service	33	47	12	5	2	1	81	7	579
2018	More than 20 years in the federal public service	38	41	14	5	2	0	79	7	294

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	43	34	13	3	2	4	1	81	5	327
2018	3 to 10 years in the federal public service	35	35	18	6	2	3	0	73	8	539
2018	11 to 20 years in the federal public service	28	36	22	6	3	4	0	67	9	575
2018	More than 20 years in the federal public service	34	42	15	5	1	3	0	79	6	291
2017	Less than 3 years in the federal public service	47	29	12	2	1	8	1	83	3	478
2017	3 to 10 years in the federal public service	33	35	18	4	3	6	0	73	8	673
2017	11 to 20 years in the federal public service	29	38	19	5	3	4	1	71	9	769
2017	More than 20 years in the federal public service	34	38	17	3	2	5	1	77	5	371

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	49	38	8	4	0	1	0	88	4	329
2018	3 to 10 years in the federal public service	38	41	13	4	2	1	0	81	6	539
2018	11 to 20 years in the federal public service	33	42	16	5	2	2	0	76	7	571
2018	More than 20 years in the federal public service	35	43	15	6	1	1	0	78	7	291
2017	Less than 3 years in the federal public service	51	37	6	2	1	2	1	91	2	478
2017	3 to 10 years in the federal public service	40	39	14	3	2	1	0	81	5	675
2017	11 to 20 years in the federal public service	31	47	12	5	2	2	0	80	8	767
2017	More than 20 years in the federal public service	32	44	16	4	2	2	0	78	6	371
2011	Less than 3 years in the federal public service	44	41	6	3	1	5	0	89	5	346
2011	3 to 10 years in the federal public service	34	38	16	6	3	3	0	74	10	1232
2011	11 to 20 years in the federal public service	28	39	17	7	5	3	1	70	13	808
2011	More than 20 years in the federal public service	24	39	21	8	6	2	0	65	14	608

Question 42. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	66	28	3	2	0	0	0	94	3	327
2018	3 to 10 years in the federal public service	48	34	11	4	2	0	0	83	6	537
2018	11 to 20 years in the federal public service	39	41	13	4	2	0	0	81	6	572
2018	More than 20 years in the federal public service	44	35	12	6	2	0	0	79	8	289
2017	Less than 3 years in the federal public service	66	29	3	1	0	0	0	95	1	479
2017	3 to 10 years in the federal public service	47	37	9	4	2	0	0	85	6	675
2017	11 to 20 years in the federal public service	37	45	9	5	3	0	0	82	8	768
2017	More than 20 years in the federal public service	38	42	9	6	4	1	1	81	10	375
2011	Less than 3 years in the federal public service	55	31	8	4	2	1	0	87	5	347
2011	3 to 10 years in the federal public service	39	38	12	6	4	0	0	78	10	1233
2011	11 to 20 years in the federal public service	31	37	15	8	8	0	0	68	16	806
2011	More than 20 years in the federal public service	30	35	17	10	8	0	0	65	18	607
2008	Less than 3 years in the federal public service	55	35	5	3	1	1	0	91	4	472
2008	3 to 10 years in the federal public service	36	39	13	8	3	0	0	76	11	1190
2008	11 to 20 years in the federal public service	32	36	15	10	6	1	0	69	17	691
2008	More than 20 years in the federal public service	36	41	9	9	5	0	0	77	14	639

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	25	26	21	8	2	12	6	63	12	332
2018	3 to 10 years in the federal public service	19	32	20	13	9	6	2	55	23	544
2018	11 to 20 years in the federal public service	15	36	24	12	7	3	2	54	20	578
2018	More than 20 years in the federal public service	20	35	22	12	6	3	2	58	19	292
2017	Less than 3 years in the federal public service	28	27	16	6	3	12	8	69	11	478
2017	3 to 10 years in the federal public service	24	32	19	9	8	4	4	61	19	676
2017	11 to 20 years in the federal public service	19	32	22	11	9	4	3	55	22	768
2017	More than 20 years in the federal public service	21	34	16	13	11	3	3	58	25	372

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	30	33	11	14	6	5	1	68	20	335
2018	3 to 10 years in the federal public service	24	34	19	13	7	2	1	60	20	539
2018	11 to 20 years in the federal public service	26	34	18	14	5	2	1	62	19	575
2018	More than 20 years in the federal public service	26	36	16	13	6	4	0	64	19	294
2017	Less than 3 years in the federal public service	35	30	11	10	4	8	2	73	15	477
2017	3 to 10 years in the federal public service	31	33	17	11	5	3	1	66	17	675
2017	11 to 20 years in the federal public service	24	37	18	12	5	3	1	64	17	766
2017	More than 20 years in the federal public service	26	36	17	10	5	5	1	66	16	373
2011	Less than 3 years in the federal public service	30	29	12	12	4	8	4	67	18	346
2011	3 to 10 years in the federal public service	31	28	16	10	7	6	2	64	19	1234
2011	11 to 20 years in the federal public service	25	35	15	12	8	4	1	64	21	808
2011	More than 20 years in the federal public service	28	29	16	12	10	4	1	60	23	609
2008	Less than 3 years in the federal public service	29	32	15	9	6	7	2	67	17	474
2008	3 to 10 years in the federal public service	27	32	12	15	8	4	2	63	25	1188
2008	11 to 20 years in the federal public service	24	31	16	12	11	4	2	58	25	692
2008	More than 20 years in the federal public service	29	34	14	10	7	3	2	67	18	638

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	36	35	18	7	1	3	73	8	335
2018	3 to 10 years in the federal public service	25	32	30	8	3	2	58	12	542
2018	11 to 20 years in the federal public service	19	38	27	12	2	1	58	15	576
2018	More than 20 years in the federal public service	19	36	29	9	4	2	57	13	294

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	21	27	15	10	8	18	2	60	22	335
2018	3 to 10 years in the federal public service	14	17	22	22	15	9	2	35	41	541
2018	11 to 20 years in the federal public service	11	25	24	17	14	8	1	39	35	575
2018	More than 20 years in the federal public service	17	23	23	18	11	6	2	43	32	293
2017	Less than 3 years in the federal public service	18	23	18	7	6	25	3	57	18	478
2017	3 to 10 years in the federal public service	11	19	23	16	14	15	2	37	35	676
2017	11 to 20 years in the federal public service	10	20	22	16	18	12	2	35	40	766
2017	More than 20 years in the federal public service	10	19	23	21	12	12	4	34	39	374
2011	Less than 3 years in the federal public service	15	19	21	10	7	21	6	47	24	347
2011	3 to 10 years in the federal public service	12	20	21	16	15	14	3	38	37	1230
2011	11 to 20 years in the federal public service	10	18	20	20	21	10	2	32	46	809
2011	More than 20 years in the federal public service	11	17	19	19	20	11	3	33	45	609

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Less than 3 years in the federal public service	6	94	336
2018	3 to 10 years in the federal public service	11	89	545
2018	11 to 20 years in the federal public service	10	90	577
2018	More than 20 years in the federal public service	10	90	293

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	64	21
2018	3 to 10 years in the federal public service	49	62
2018	11 to 20 years in the federal public service	49	60
2018	More than 20 years in the federal public service	42	27

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in the federal public service	49	62
2018	11 to 20 years in the federal public service	66	60

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	(%)	Total responses
2018	11 to 20 years in the federal public service	12	60

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2018	Less than 3 years in the federal public service	21
2018	3 to 10 years in the federal public service	62
2018	11 to 20 years in the federal public service	60
2018	More than 20 years in the federal public service	27

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in the federal public service	8	62
2018	11 to 20 years in the federal public service	0	60

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2018	More than 20 years in the federal public service	0	27

Question 49g. From whom did you experience harassment on the job? Other
Survey year	Demographic	(%)	Total responses
2018	More than 20 years in the federal public service	0	27

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	35	21
2018	3 to 10 years in the federal public service	46	61
2018	11 to 20 years in the federal public service	35	60
2018	More than 20 years in the federal public service	37	27

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in the federal public service	38	61
2018	11 to 20 years in the federal public service	35	60

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	27	21
2018	3 to 10 years in the federal public service	40	61
2018	11 to 20 years in the federal public service	45	60
2018	More than 20 years in the federal public service	56	27

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	20	21
2018	3 to 10 years in the federal public service	41	61
2018	11 to 20 years in the federal public service	32	60
2018	More than 20 years in the federal public service	39	27

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	30	21
2018	3 to 10 years in the federal public service	34	61
2018	11 to 20 years in the federal public service	44	60
2018	More than 20 years in the federal public service	36	27

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	53	21
2018	3 to 10 years in the federal public service	38	61
2018	11 to 20 years in the federal public service	51	60
2018	More than 20 years in the federal public service	44	27

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in the federal public service	27	61
2018	11 to 20 years in the federal public service	28	60

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	Total responses
2018	Less than 3 years in the federal public service	21
2018	3 to 10 years in the federal public service	61
2018	11 to 20 years in the federal public service	60
2018	More than 20 years in the federal public service	27

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in the federal public service	7	61

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in the federal public service	20	61
2018	11 to 20 years in the federal public service	11	60

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	29	21
2018	3 to 10 years in the federal public service	44	61
2018	11 to 20 years in the federal public service	48	60
2018	More than 20 years in the federal public service	50	27

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in the federal public service	23	61
2018	11 to 20 years in the federal public service	13	60

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in the federal public service	11	61
2018	11 to 20 years in the federal public service	16	60

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	70	21
2018	3 to 10 years in the federal public service	51	61
2018	11 to 20 years in the federal public service	47	60
2018	More than 20 years in the federal public service	74	27

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	30	21
2018	3 to 10 years in the federal public service	27	61
2018	11 to 20 years in the federal public service	25	60
2018	More than 20 years in the federal public service	26	27

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in the federal public service	20	61
2018	11 to 20 years in the federal public service	25	60

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	0	21
2018	3 to 10 years in the federal public service	17	61
2018	11 to 20 years in the federal public service	26	60
2018	More than 20 years in the federal public service	37	27

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	0	21

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	0	21
2018	11 to 20 years in the federal public service	14	60

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in the federal public service	34	61
2018	11 to 20 years in the federal public service	33	60

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in the federal public service	9	59
2018	11 to 20 years in the federal public service	10	59

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in the federal public service	24	59
2018	11 to 20 years in the federal public service	27	59

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in the federal public service	8	59
2018	11 to 20 years in the federal public service	10	59

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in the federal public service	10	59

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in the federal public service	14	59
2018	11 to 20 years in the federal public service	11	59

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in the federal public service	12	59
2018	11 to 20 years in the federal public service	8	59

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	0	21
2018	More than 20 years in the federal public service	0	23

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in the federal public service	9	59
2018	11 to 20 years in the federal public service	11	59

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	0	21

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in the federal public service	29	59
2018	11 to 20 years in the federal public service	42	59

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in the federal public service	13	59
2018	11 to 20 years in the federal public service	13	59

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	33	21
2018	3 to 10 years in the federal public service	52	59
2018	11 to 20 years in the federal public service	67	59
2018	More than 20 years in the federal public service	46	23

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	0	21
2018	11 to 20 years in the federal public service	0	59

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	29	21
2018	3 to 10 years in the federal public service	51	59
2018	11 to 20 years in the federal public service	56	59
2018	More than 20 years in the federal public service	34	23

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	0	21

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in the federal public service	12	59
2018	11 to 20 years in the federal public service	14	59

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	15	16	16	2	1	38	12	61	8	336
2018	3 to 10 years in the federal public service	17	10	23	6	4	34	7	45	17	540
2018	11 to 20 years in the federal public service	13	17	22	6	6	29	7	46	19	576
2018	More than 20 years in the federal public service	17	18	24	6	5	24	6	50	16	294
2017	Less than 3 years in the federal public service	16	11	11	2	1	46	14	67	7	479
2017	3 to 10 years in the federal public service	15	15	20	5	3	28	12	51	15	676
2017	11 to 20 years in the federal public service	13	14	23	7	6	30	8	42	21	769
2017	More than 20 years in the federal public service	14	20	21	6	4	32	4	52	15	375

Question 54. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	30	28	23	3	1	14	1	68	5	335
2018	3 to 10 years in the federal public service	27	23	25	7	4	12	2	59	12	539
2018	11 to 20 years in the federal public service	20	31	25	8	4	11	1	58	14	577
2018	More than 20 years in the federal public service	25	32	19	7	5	10	1	64	14	294
2017	Less than 3 years in the federal public service	33	25	14	3	1	22	3	77	5	478
2017	3 to 10 years in the federal public service	27	30	21	5	3	12	1	66	10	677
2017	11 to 20 years in the federal public service	23	32	21	7	5	11	1	62	14	769
2017	More than 20 years in the federal public service	22	33	21	7	4	13	1	63	12	374
2011	Less than 3 years in the federal public service	36	28	14	3	2	17	1	77	6	344
2011	3 to 10 years in the federal public service	28	33	19	5	3	11	1	69	10	1232
2011	11 to 20 years in the federal public service	27	32	21	7	4	8	0	65	12	800
2011	More than 20 years in the federal public service	28	35	19	6	6	6	0	67	12	611

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Less than 3 years in the federal public service	1	99	335
2018	3 to 10 years in the federal public service	5	95	544
2018	11 to 20 years in the federal public service	5	95	576
2018	More than 20 years in the federal public service	6	94	293

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in the federal public service	32	28
2018	11 to 20 years in the federal public service	27	32

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in the federal public service	66	28
2018	11 to 20 years in the federal public service	71	32

Question 56c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in the federal public service	0	28
2018	More than 20 years in the federal public service	0	17

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in the federal public service	0	28
2018	11 to 20 years in the federal public service	0	32

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2018	More than 20 years in the federal public service	0	17

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2018	11 to 20 years in the federal public service	0	32

Question 56g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	(%)	Total responses
2018	More than 20 years in the federal public service	0	17

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	(%)	Total responses
2018	11 to 20 years in the federal public service	21	32

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	(%)	Total responses
2018	11 to 20 years in the federal public service	31	32

Question 57d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	(%)	Total responses
2018	More than 20 years in the federal public service	0	17

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	(%)	Total responses
2018	More than 20 years in the federal public service	47	17

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in the federal public service	66	28
2018	11 to 20 years in the federal public service	28	32

Question 57g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	(%)	Total responses
2018	More than 20 years in the federal public service	0	17

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2018	11 to 20 years in the federal public service	0	32
2018	More than 20 years in the federal public service	0	17

Question 57i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	(%)	Total responses
2018	More than 20 years in the federal public service	0	17

Question 57j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	(%)	Total responses
2018	11 to 20 years in the federal public service	14	32

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in the federal public service	0	28
2018	11 to 20 years in the federal public service	0	32

Question 57l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in the federal public service	0	28

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in the federal public service	0	28
2018	11 to 20 years in the federal public service	0	32

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in the federal public service	19	28
2018	11 to 20 years in the federal public service	24	32

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in the federal public service	17	28
2018	11 to 20 years in the federal public service	17	32

Question 58c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2018	More than 20 years in the federal public service	27	17

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2018	11 to 20 years in the federal public service	16	32
2018	More than 20 years in the federal public service	34	17

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in the federal public service	0	28
2018	11 to 20 years in the federal public service	0	32

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in the federal public service	0	28

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in the federal public service	57	28
2018	11 to 20 years in the federal public service	62	32

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in the federal public service	0	28

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2018	11 to 20 years in the federal public service	23	31

Question 59c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in the federal public service	0	28
2018	More than 20 years in the federal public service	0	15

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in the federal public service	0	28
2018	More than 20 years in the federal public service	0	15

Question 59e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year	Demographic	(%)	Total responses
2018	More than 20 years in the federal public service	0	15

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year	Demographic	(%)	Total responses
2018	11 to 20 years in the federal public service	0	31
2018	More than 20 years in the federal public service	0	15

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in the federal public service	0	28

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2018	11 to 20 years in the federal public service	37	31
2018	More than 20 years in the federal public service	35	15

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2018	More than 20 years in the federal public service	0	15

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in the federal public service	42	28
2018	11 to 20 years in the federal public service	51	31

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in the federal public service	0	28
2018	11 to 20 years in the federal public service	0	31

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in the federal public service	57	28
2018	11 to 20 years in the federal public service	56	31

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in the federal public service	0	28

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in the federal public service	19	28

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	15	15	19	1	1	38	13	60	3	332
2018	3 to 10 years in the federal public service	16	11	24	3	2	37	7	49	9	542
2018	11 to 20 years in the federal public service	13	16	27	3	3	32	6	47	9	579
2018	More than 20 years in the federal public service	18	15	25	4	3	31	4	52	10	295
2017	Less than 3 years in the federal public service	14	12	12	0	1	50	12	67	3	479
2017	3 to 10 years in the federal public service	15	14	21	1	2	37	10	55	6	674
2017	11 to 20 years in the federal public service	12	14	24	3	3	37	6	46	11	769
2017	More than 20 years in the federal public service	14	18	22	3	2	36	5	54	9	375

Question 61. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	31	27	21	1	1	17	2	72	3	335
2018	3 to 10 years in the federal public service	27	25	25	4	3	14	2	62	8	541
2018	11 to 20 years in the federal public service	23	29	26	5	2	15	0	61	8	578
2018	More than 20 years in the federal public service	27	32	21	4	3	13	0	68	8	294
2017	Less than 3 years in the federal public service	30	26	13	2	0	26	3	79	3	478
2017	3 to 10 years in the federal public service	30	28	19	3	2	18	1	71	6	675
2017	11 to 20 years in the federal public service	23	30	24	5	3	15	1	63	9	768
2017	More than 20 years in the federal public service	23	34	18	4	2	18	2	71	7	374
2011	Less than 3 years in the federal public service	39	28	11	1	0	20	1	85	2	345
2011	3 to 10 years in the federal public service	35	33	17	2	2	12	0	77	4	1237
2011	11 to 20 years in the federal public service	32	35	18	4	2	9	0	74	6	808
2011	More than 20 years in the federal public service	30	38	19	4	2	7	0	74	6	608

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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	59	22	11	3	2	2	0	84	5	334
2018	3 to 10 years in the federal public service	51	27	11	5	4	1	0	79	9	536
2018	11 to 20 years in the federal public service	47	27	14	4	5	1	1	76	10	575
2018	More than 20 years in the federal public service	46	29	11	7	6	1	0	76	13	291
2017	Less than 3 years in the federal public service	63	23	8	3	2	2	0	87	5	478
2017	3 to 10 years in the federal public service	50	30	10	5	4	1	0	80	9	676
2017	11 to 20 years in the federal public service	47	28	12	6	5	2	0	76	11	768
2017	More than 20 years in the federal public service	44	28	14	7	6	2	0	73	13	375

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	12	24	26	19	7	10	1	41	29	336
2018	3 to 10 years in the federal public service	11	28	27	20	9	5	0	41	30	542
2018	11 to 20 years in the federal public service	10	28	29	18	11	4	0	40	30	578
2018	More than 20 years in the federal public service	9	36	27	16	8	4	0	47	25	294
2017	Less than 3 years in the federal public service	11	24	24	14	6	19	1	44	25	479
2017	3 to 10 years in the federal public service	10	28	25	18	11	8	0	42	31	677
2017	11 to 20 years in the federal public service	9	30	24	19	12	7	0	41	33	767
2017	More than 20 years in the federal public service	9	32	28	15	10	7	0	44	27	374

Question 66. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	26	32	23	11	3	6	0	61	14	334
2018	3 to 10 years in the federal public service	18	33	21	17	7	3	0	53	25	543
2018	11 to 20 years in the federal public service	16	30	26	17	8	2	0	47	26	578
2018	More than 20 years in the federal public service	17	39	23	11	9	1	0	57	20	294
2017	Less than 3 years in the federal public service	27	39	18	8	3	6	0	70	11	479
2017	3 to 10 years in the federal public service	17	37	20	14	8	3	0	56	23	674
2017	11 to 20 years in the federal public service	14	36	21	16	9	3	1	52	26	768
2017	More than 20 years in the federal public service	15	36	21	18	7	3	0	53	26	372

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	36	30	19	8	6	1	0	67	14	335
2018	3 to 10 years in the federal public service	42	28	18	6	5	0	1	71	11	543
2018	11 to 20 years in the federal public service	43	29	15	7	5	0	1	73	11	578
2018	More than 20 years in the federal public service	44	29	15	7	3	0	1	74	10	295
2017	Less than 3 years in the federal public service	42	32	13	7	3	1	2	76	11	479
2017	3 to 10 years in the federal public service	42	30	14	6	5	1	1	73	12	672
2017	11 to 20 years in the federal public service	42	31	13	8	4	1	1	75	12	768
2017	More than 20 years in the federal public service	45	29	15	7	2	0	3	76	9	373

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	22	31	29	10	5	3	1	55	16	336
2018	3 to 10 years in the federal public service	12	30	29	16	13	0	0	42	29	544
2018	11 to 20 years in the federal public service	8	27	30	22	13	0	1	35	35	578
2018	More than 20 years in the federal public service	13	27	29	21	10	0	0	40	31	295
2017	Less than 3 years in the federal public service	28	33	22	11	5	0	1	61	17	479
2017	3 to 10 years in the federal public service	15	27	28	17	12	0	0	42	29	675
2017	11 to 20 years in the federal public service	12	28	30	18	11	0	1	40	30	766
2017	More than 20 years in the federal public service	15	25	31	20	8	0	1	41	28	375

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	33	35	19	5	3	3	2	72	8	335
2018	3 to 10 years in the federal public service	23	31	23	16	7	0	1	54	23	543
2018	11 to 20 years in the federal public service	13	30	29	18	9	0	1	44	27	576
2018	More than 20 years in the federal public service	15	34	30	13	6	0	2	50	20	295
2017	Less than 3 years in the federal public service	38	33	16	7	5	0	1	72	12	476
2017	3 to 10 years in the federal public service	22	34	24	13	6	0	2	56	20	675
2017	11 to 20 years in the federal public service	17	33	25	17	7	0	1	51	24	765
2017	More than 20 years in the federal public service	18	30	30	15	5	0	3	50	20	374

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	26	30	19	15	6	3	1	58	22	335
2018	3 to 10 years in the federal public service	16	23	25	18	17	1	0	39	35	541
2018	11 to 20 years in the federal public service	11	20	24	24	20	1	1	31	45	575
2018	More than 20 years in the federal public service	12	24	24	22	18	0	0	36	40	292
2017	Less than 3 years in the federal public service	33	31	16	9	9	1	1	66	18	478
2017	3 to 10 years in the federal public service	15	26	24	19	14	1	1	42	34	676
2017	11 to 20 years in the federal public service	12	24	27	20	14	1	1	37	35	768
2017	More than 20 years in the federal public service	15	22	23	27	10	0	1	38	38	374

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	47	27	14	4	3	2	2	78	7	334
2018	3 to 10 years in the federal public service	40	26	17	9	6	0	2	67	16	542
2018	11 to 20 years in the federal public service	31	30	18	10	5	0	5	64	16	575
2018	More than 20 years in the federal public service	38	26	17	10	5	0	5	67	15	295
2017	Less than 3 years in the federal public service	50	28	10	5	3	1	3	81	9	478
2017	3 to 10 years in the federal public service	35	30	16	7	6	0	5	69	14	677
2017	11 to 20 years in the federal public service	33	30	16	10	4	1	6	68	15	767
2017	More than 20 years in the federal public service	30	31	22	7	3	0	7	66	11	375

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	39	29	21	5	2	2	1	70	8	335
2018	3 to 10 years in the federal public service	29	31	19	12	9	0	1	60	21	543
2018	11 to 20 years in the federal public service	23	29	24	14	8	1	1	53	22	578
2018	More than 20 years in the federal public service	27	35	19	10	8	0	1	62	18	295
2017	Less than 3 years in the federal public service	43	29	17	6	4	0	0	73	10	478
2017	3 to 10 years in the federal public service	28	32	20	14	6	0	0	60	20	674
2017	11 to 20 years in the federal public service	25	35	22	11	6	0	1	61	17	766
2017	More than 20 years in the federal public service	27	33	26	10	3	0	1	61	13	373

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	28	36	22	6	3	4	1	67	10	331
2018	3 to 10 years in the federal public service	22	30	29	12	7	0	1	52	19	543
2018	11 to 20 years in the federal public service	15	36	29	13	7	0	1	51	20	578
2018	More than 20 years in the federal public service	21	34	26	12	6	0	1	56	18	292
2017	Less than 3 years in the federal public service	39	33	15	8	3	1	1	73	11	478
2017	3 to 10 years in the federal public service	22	35	23	12	6	0	1	59	18	674
2017	11 to 20 years in the federal public service	18	34	26	14	7	1	1	53	21	766
2017	More than 20 years in the federal public service	20	30	26	14	6	1	3	51	21	373

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	26	32	26	7	5	3	1	60	13	328
2018	3 to 10 years in the federal public service	14	30	27	17	11	0	1	44	29	544
2018	11 to 20 years in the federal public service	9	30	27	21	12	0	1	39	34	578
2018	More than 20 years in the federal public service	13	33	27	18	9	0	0	46	27	290
2017	Less than 3 years in the federal public service	31	34	20	10	4	1	0	66	14	479
2017	3 to 10 years in the federal public service	15	31	26	18	10	0	1	47	28	673
2017	11 to 20 years in the federal public service	10	28	30	20	10	1	1	38	31	767
2017	More than 20 years in the federal public service	14	31	29	17	9	0	1	45	26	371

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	31	34	19	11	4	1	1	66	15	329
2018	3 to 10 years in the federal public service	21	31	25	14	9	0	0	53	23	542
2018	11 to 20 years in the federal public service	17	32	25	15	9	0	1	50	24	578
2018	More than 20 years in the federal public service	21	38	21	13	7	0	0	59	20	293
2017	Less than 3 years in the federal public service	31	35	20	8	5	1	1	67	13	479
2017	3 to 10 years in the federal public service	25	31	23	13	8	0	1	56	21	674
2017	11 to 20 years in the federal public service	18	34	24	14	8	1	1	53	22	767
2017	More than 20 years in the federal public service	26	30	22	12	7	0	2	57	20	373

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	34	36	19	7	4	1	1	70	11	327
2018	3 to 10 years in the federal public service	31	35	18	9	5	0	1	67	14	541
2018	11 to 20 years in the federal public service	24	29	26	13	5	0	2	54	19	578
2018	More than 20 years in the federal public service	25	34	24	11	5	0	0	60	17	290
2017	Less than 3 years in the federal public service	41	34	14	6	3	1	0	76	9	478
2017	3 to 10 years in the federal public service	31	33	21	9	3	1	1	65	13	673
2017	11 to 20 years in the federal public service	26	29	25	12	6	1	2	56	18	765
2017	More than 20 years in the federal public service	24	32	22	13	6	1	1	58	19	372

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	66	20	8	3	1	1	1	87	4	329
2018	3 to 10 years in the federal public service	61	25	8	3	2	0	2	87	5	544
2018	11 to 20 years in the federal public service	57	27	9	3	1	0	2	86	5	575
2018	More than 20 years in the federal public service	59	28	10	2	0	0	1	88	2	291
2017	Less than 3 years in the federal public service	64	22	9	2	1	0	2	88	3	479
2017	3 to 10 years in the federal public service	64	22	9	2	1	0	2	87	4	677
2017	11 to 20 years in the federal public service	60	25	8	2	2	0	2	88	4	769
2017	More than 20 years in the federal public service	60	26	9	3	1	0	2	87	4	375

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	80	9	5	1	1	1	4	93	2	331
2018	3 to 10 years in the federal public service	78	12	4	1	1	0	4	94	2	539
2018	11 to 20 years in the federal public service	76	14	3	1	1	1	3	94	3	577
2018	More than 20 years in the federal public service	77	12	3	2	1	1	5	94	3	291

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	83	8	4	0	1	1	3	95	1	328
2018	3 to 10 years in the federal public service	74	12	7	2	2	1	2	89	4	542
2018	11 to 20 years in the federal public service	71	13	5	3	3	2	3	88	6	576
2018	More than 20 years in the federal public service	76	8	6	2	3	1	4	88	5	293
2017	Less than 3 years in the federal public service	84	8	2	1	1	1	3	96	2	479
2017	3 to 10 years in the federal public service	80	9	4	2	2	1	2	91	5	677
2017	11 to 20 years in the federal public service	73	13	6	2	3	1	2	89	6	767
2017	More than 20 years in the federal public service	81	7	4	2	3	1	2	91	5	375

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	66	22	8	2	1	0	2	89	3	334
2018	3 to 10 years in the federal public service	54	28	10	5	3	0	1	83	7	545
2018	11 to 20 years in the federal public service	50	32	11	4	2	0	1	83	6	579
2018	More than 20 years in the federal public service	49	34	12	3	2	0	0	83	4	293
2017	Less than 3 years in the federal public service	70	20	6	2	1	0	2	91	3	476
2017	3 to 10 years in the federal public service	55	28	10	3	2	0	1	85	4	676
2017	11 to 20 years in the federal public service	49	35	9	4	1	1	1	86	6	768
2017	More than 20 years in the federal public service	51	31	12	2	2	0	1	83	5	374

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	72	17	7	2	2	1	90	4	334
2018	3 to 10 years in the federal public service	54	22	14	5	4	1	77	9	542
2018	11 to 20 years in the federal public service	51	24	10	8	5	1	76	14	579
2018	More than 20 years in the federal public service	47	25	14	9	5	0	72	14	293
2017	Less than 3 years in the federal public service	75	14	6	2	1	2	91	4	478
2017	3 to 10 years in the federal public service	59	23	9	4	4	1	83	8	677
2017	11 to 20 years in the federal public service	54	23	11	7	4	1	77	11	768
2017	More than 20 years in the federal public service	53	24	12	5	4	1	78	9	373

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	61	8	3	0	0	28	95	1	332
2018	3 to 10 years in the federal public service	54	12	4	2	0	28	92	3	543
2018	11 to 20 years in the federal public service	48	17	8	2	1	25	86	4	572
2018	More than 20 years in the federal public service	52	20	7	2	1	18	88	3	290
2017	Less than 3 years in the federal public service	63	6	2	1	1	28	96	2	477
2017	3 to 10 years in the federal public service	55	14	4	2	0	25	92	3	676
2017	11 to 20 years in the federal public service	53	13	6	1	0	27	91	1	765
2017	More than 20 years in the federal public service	50	15	8	2	1	23	86	3	375

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	70	17	7	1	0	0	4	91	2	334
2018	3 to 10 years in the federal public service	68	17	8	1	1	0	5	90	2	543
2018	11 to 20 years in the federal public service	65	21	5	1	1	1	6	92	2	577
2018	More than 20 years in the federal public service	73	17	5	0	1	0	4	94	1	289
2017	Less than 3 years in the federal public service	79	11	3	1	0	1	5	96	1	477
2017	3 to 10 years in the federal public service	68	17	6	2	1	1	6	91	3	674
2017	11 to 20 years in the federal public service	64	20	6	2	1	1	7	91	2	764
2017	More than 20 years in the federal public service	68	17	6	1	0	0	8	92	2	375

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	46	22	13	8	10	0	1	68	18	335
2018	3 to 10 years in the federal public service	57	23	11	4	4	0	1	81	8	544
2018	11 to 20 years in the federal public service	55	26	10	4	3	1	2	83	7	580
2018	More than 20 years in the federal public service	68	21	7	2	1	0	2	91	3	291
2017	Less than 3 years in the federal public service	47	19	13	10	8	0	3	68	18	479
2017	3 to 10 years in the federal public service	54	25	9	4	5	1	2	81	10	677
2017	11 to 20 years in the federal public service	53	28	10	3	4	1	2	83	7	769
2017	More than 20 years in the federal public service	60	25	8	1	2	1	3	89	3	374

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	56	27	10	3	1	2	85	4	334
2018	3 to 10 years in the federal public service	57	27	10	3	1	2	86	4	545
2018	11 to 20 years in the federal public service	51	32	10	4	1	2	85	5	578
2018	More than 20 years in the federal public service	58	26	11	2	1	2	86	3	291
2017	Less than 3 years in the federal public service	62	25	7	3	1	2	88	4	477
2017	3 to 10 years in the federal public service	56	27	10	3	1	3	85	4	675
2017	11 to 20 years in the federal public service	56	27	10	2	2	3	86	3	768
2017	More than 20 years in the federal public service	49	34	13	2	1	2	84	3	375

Question 63. Overall, my level of work-related stress is…
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	19	42	32	6	1	0	0	61	7	335
2018	3 to 10 years in the federal public service	12	35	35	14	4	0	0	47	18	545
2018	11 to 20 years in the federal public service	7	31	41	17	4	0	0	37	21	580
2018	More than 20 years in the federal public service	11	29	40	16	4	0	0	40	20	294
2017	Less than 3 years in the federal public service	15	48	28	6	3	0	0	63	9	479
2017	3 to 10 years in the federal public service	10	29	41	15	5	0	0	39	20	676
2017	11 to 20 years in the federal public service	7	27	43	18	5	1	1	34	23	769
2017	More than 20 years in the federal public service	10	29	37	17	7	0	1	39	24	375

Question 64. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	3	12	38	30	16	1	47	15	333
2018	3 to 10 years in the federal public service	6	18	39	25	11	0	36	24	531
2018	11 to 20 years in the federal public service	8	24	41	22	5	0	27	32	579
2018	More than 20 years in the federal public service	6	18	45	23	7	0	30	24	291
2017	Less than 3 years in the federal public service	4	12	33	33	17	0	50	16	476
2017	3 to 10 years in the federal public service	6	17	42	23	11	0	35	23	674
2017	11 to 20 years in the federal public service	6	20	45	22	7	0	29	26	765
2017	More than 20 years in the federal public service	7	21	40	24	8	0	31	29	374

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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	64	15	6	2	2	10	2	73	27	334
2018	3 to 10 years in the federal public service	68	15	7	3	1	5	2	73	27	544
2018	11 to 20 years in the federal public service	68	18	4	2	1	7	1	74	26	579
2018	More than 20 years in the federal public service	70	18	4	1	2	4	1	74	26	295
2017	Less than 3 years in the federal public service	66	14	5	0	1	12	2	76	24	479
2017	3 to 10 years in the federal public service	65	17	5	2	1	9	1	72	28	675
2017	11 to 20 years in the federal public service	66	17	5	1	1	9	1	73	27	769
2017	More than 20 years in the federal public service	72	16	4	1	1	5	1	77	23	375

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	18	82
2018	3 to 10 years in the federal public service	16	138
2018	11 to 20 years in the federal public service	9	148
2018	More than 20 years in the federal public service	5	75
2017	Less than 3 years in the federal public service	19	91
2017	3 to 10 years in the federal public service	12	159
2017	11 to 20 years in the federal public service	5	183
2017	More than 20 years in the federal public service	5	78

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	24	82
2018	3 to 10 years in the federal public service	21	138
2018	11 to 20 years in the federal public service	9	148
2018	More than 20 years in the federal public service	12	75
2017	Less than 3 years in the federal public service	23	91
2017	3 to 10 years in the federal public service	17	159
2017	11 to 20 years in the federal public service	13	183
2017	More than 20 years in the federal public service	12	78

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	10	82
2018	3 to 10 years in the federal public service	13	138
2018	11 to 20 years in the federal public service	10	148
2018	More than 20 years in the federal public service	8	75
2017	Less than 3 years in the federal public service	15	91
2017	3 to 10 years in the federal public service	13	159
2017	11 to 20 years in the federal public service	7	183
2017	More than 20 years in the federal public service	8	78

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	20	82
2018	3 to 10 years in the federal public service	25	138
2018	11 to 20 years in the federal public service	24	148
2018	More than 20 years in the federal public service	25	75
2017	Less than 3 years in the federal public service	13	91
2017	3 to 10 years in the federal public service	27	159
2017	11 to 20 years in the federal public service	29	183
2017	More than 20 years in the federal public service	29	78

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	1	82
2018	3 to 10 years in the federal public service	14	138
2018	11 to 20 years in the federal public service	5	148
2018	More than 20 years in the federal public service	3	75
2017	Less than 3 years in the federal public service	1	91
2017	3 to 10 years in the federal public service	7	159
2017	11 to 20 years in the federal public service	6	183
2017	More than 20 years in the federal public service	0	78

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	17	82
2018	3 to 10 years in the federal public service	22	138
2018	11 to 20 years in the federal public service	25	148
2018	More than 20 years in the federal public service	25	75

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	41	82
2018	3 to 10 years in the federal public service	30	138
2018	11 to 20 years in the federal public service	42	148
2018	More than 20 years in the federal public service	37	75
2017	Less than 3 years in the federal public service	51	91
2017	3 to 10 years in the federal public service	51	159
2017	11 to 20 years in the federal public service	57	183
2017	More than 20 years in the federal public service	55	78

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2018	Less than 3 years in the federal public service	10	65	14	3	2	6	74
2018	3 to 10 years in the federal public service	11	46	26	7	2	8	133
2018	11 to 20 years in the federal public service	19	48	22	5	1	5	141
2018	More than 20 years in the federal public service	12	69	9	1	4	5	75
2017	Less than 3 years in the federal public service	15	70	10	2	2	1	92
2017	3 to 10 years in the federal public service	18	59	12	7	1	4	165
2017	11 to 20 years in the federal public service	26	58	7	5	1	3	187
2017	More than 20 years in the federal public service	28	48	12	8	1	4	79

Question 70. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Less than 3 years in the federal public service	64	36	80
2018	3 to 10 years in the federal public service	60	40	136
2018	11 to 20 years in the federal public service	63	37	145
2018	More than 20 years in the federal public service	67	33	74

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	67	8	5	1	1	3	15	91	3	333
2018	3 to 10 years in the federal public service	70	8	6	3	2	1	10	88	6	543
2018	11 to 20 years in the federal public service	65	9	5	3	2	2	13	88	6	580
2018	More than 20 years in the federal public service	70	8	4	3	4	0	11	87	8	295

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	21	19	21	9	17	3	10	46	30	82
2018	3 to 10 years in the federal public service	20	31	20	13	10	0	6	55	24	136
2018	11 to 20 years in the federal public service	18	27	13	14	15	1	12	51	33	147
2018	More than 20 years in the federal public service	14	32	15	13	12	0	15	53	29	74
2017	Less than 3 years in the federal public service	13	31	24	8	8	7	11	53	18	97
2017	3 to 10 years in the federal public service	17	31	18	8	5	4	17	60	17	168
2017	11 to 20 years in the federal public service	15	23	19	10	6	3	24	52	23	190
2017	More than 20 years in the federal public service	16	26	11	16	5	3	23	57	28	82

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	15	15	25	10	20	4	11	35	36	82
2018	3 to 10 years in the federal public service	12	15	19	13	17	4	21	36	39	137
2018	11 to 20 years in the federal public service	8	19	17	16	16	2	21	36	42	148
2018	More than 20 years in the federal public service	8	21	20	12	6	7	27	42	27	75
2017	Less than 3 years in the federal public service	9	24	21	12	7	7	20	45	26	97
2017	3 to 10 years in the federal public service	10	21	21	8	6	8	25	47	21	168
2017	11 to 20 years in the federal public service	8	15	17	9	9	5	37	40	30	190
2017	More than 20 years in the federal public service	10	17	11	12	4	11	35	49	30	82

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Date modified:: 2017-08-24

2018 Public Service Employee Survey Results by Theme for National Research Council Canada by Question 80. In total, how many years have you been working in the federal public service?

Table of Contents

Employee engagement

Question 5. I get a sense of satisfaction from my work.

Question 9. Overall, I feel valued at work.

Question 10. I am proud of the work that I do.

Question 14. Overall, I like my job.

Question 43. I would recommend my department or agency as a great place to work.

Question 44. I am satisfied with my department or agency.

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Question 26. I am satisfied with the quality of supervision I receive.

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Question 30. I have confidence in the senior management of my department or agency.

Question 31. Senior management in my department or agency makes effective and timely decisions.

Question 32. Essential information flows effectively from senior management to staff.

Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.

Question 7. I have clear work objectives.

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Job fit and development

Question 1. I get the training I need to do my job.

Question 2. My job is a good fit with my interests.

Question 3. My job is a good fit with my skills.

Question 37. My department or agency does a good job of supporting employee career development.

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.

Question 12. I am encouraged to be innovative or to take initiative in my work.

Question 13. I have support at work to provide a high level of service.

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.

Question 15. I can complete my assigned workload during my regular working hours.

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?

Question 47. Please indicate your reason for leaving.

Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Question 20. In my work unit, individuals behave in a respectful manner.

Question 21. The people I work with value my ideas and opinions.

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 42. Overall, my department or agency treats me with respect.

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Harassment

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 49a. From whom did you experience harassment on the job? Co-workers

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me

Question 49c. From whom did you experience harassment on the job? Individuals working for me

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Question 49g. From whom did you experience harassment on the job? Other

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored