2018 Public Service Employee Survey Results by Theme for National Research Council Canada by Question 78. Please indicate your occupational group and level. Occupational group and level - PE

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PE 36 54 0 11 0 0 0 89 11 28
2017 PE 46 42 5 5 2 0 0 88 7 40
2017 PE-04 53 27 13 7 0 0 0 80 7 15
2011 PE 35 51 12 0 2 0 0 86 2 49
2011 PE-04 36 59 5 0 0 0 0 95 0 22
2011 PE-05 42 25 25 0 8 0 0 67 8 12
2008 PE 53 34 8 2 3 0 0 87 5 62
2008 PE-02 50 33 11 0 6 0 0 83 6 18
2008 PE-04 47 43 10 0 0 0 0 90 0 30

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PE 22 52 15 11 0 0 0 74 11 27
2017 PE 45 32 21 2 0 0 0 77 2 40
2017 PE-04 47 40 13 0 0 0 0 87 0 15

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PE 46 46 4 4 0 0 0 93 4 28
2017 PE 60 30 7 2 0 0 0 90 2 40
2017 PE-04 67 33 0 0 0 0 0 100 0 15
2011 PE 63 31 4 2 0 0 0 94 2 49
2011 PE-04 73 23 5 0 0 0 0 95 0 22
2011 PE-05 50 42 0 8 0 0 0 92 8 12

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PE 39 54 4 4 0 0 0 93 4 28
2017 PE 49 38 7 5 0 0 0 88 5 40
2017 PE-04 60 27 7 7 0 0 0 87 7 15
2011 PE 43 47 8 2 0 0 0 90 2 49
2011 PE-04 50 45 5 0 0 0 0 95 0 22
2011 PE-05 42 42 8 8 0 0 0 83 8 12
2008 PE 47 45 5 3 0 0 0 92 3 62
2008 PE-02 39 50 6 6 0 0 0 89 6 18
2008 PE-04 47 47 3 3 0 0 0 93 3 30

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PE 41 33 15 7 4 0 0 74 11 27
2017 PE 37 48 5 7 0 2 0 87 8 40
2017 PE-04 47 27 7 13 0 7 0 79 14 15
2011 PE 14 37 14 16 18 0 0 51 35 49
2011 PE-04 18 23 18 18 23 0 0 41 41 22
2011 PE-05 0 58 8 8 25 0 0 58 33 12

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PE 39 25 25 7 4 0 0 64 11 28
2017 PE 47 41 5 7 0 0 0 88 7 40
2017 PE-04 47 33 7 13 0 0 0 80 13 15
2011 PE 14 37 18 27 4 0 0 51 31 49
2011 PE-04 18 23 23 27 9 0 0 41 36 22
2011 PE-05 0 58 17 25 0 0 0 58 25 12
2008 PE 34 45 10 11 0 0 0 79 11 62
2008 PE-02 39 44 6 11 0 0 0 83 11 18
2008 PE-04 30 47 13 10 0 0 0 77 10 30

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PE 50 25 7 14 4 0 0 75 18 28
2017 PE 49 32 7 8 0 2 0 84 9 40
2017 PE-04 40 40 7 7 0 7 0 86 7 15
2011 PE 20 29 16 16 10 8 0 53 29 49
2011 PE-04 18 23 18 23 9 9 0 45 35 22
2011 PE-05 8 50 0 25 0 17 0 70 30 12
2008 PE 40 23 16 10 8 2 2 65 18 62
2008 PE-02 50 17 6 17 11 0 0 67 28 18
2008 PE-04 33 27 20 7 7 3 3 64 14 30
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PE 54 29 14 4 0 0 0 82 4 28
2017 PE 69 25 4 2 0 0 0 94 2 40
2017 PE-04 80 20 0 0 0 0 0 100 0 15
2011 PE 45 31 10 10 4 0 0 76 14 49
2011 PE-04 45 41 5 9 0 0 0 86 9 22
2011 PE-05 42 17 17 8 17 0 0 58 25 12
2008 PE 29 29 13 15 10 5 0 61 25 62
2008 PE-02 28 33 17 6 6 11 0 69 13 18
2008 PE-04 37 20 13 13 13 3 0 59 28 30

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PE 43 36 11 11 0 0 0 79 11 28
2017 PE 54 42 0 0 0 4 0 100 0 40
2017 PE-04 67 33 0 0 0 0 0 100 0 15
2011 PE 29 47 12 6 6 0 0 76 12 49
2011 PE-04 23 55 14 5 5 0 0 77 9 22
2011 PE-05 33 42 8 8 8 0 0 75 17 12
2008 PE 29 34 11 8 18 0 0 63 26 62
2008 PE-02 33 33 17 11 6 0 0 67 17 18
2008 PE-04 33 33 13 3 17 0 0 67 20 30

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PE 50 32 4 14 0 0 0 82 14 28
2017 PE 66 30 0 4 0 0 0 96 4 39
2017 PE-04 80 20 0 0 0 0 0 100 0 15

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PE 29 32 11 18 7 4 0 63 26 28
2017 PE 37 32 12 10 2 6 0 74 13 40
2017 PE-04 53 20 7 13 7 0 0 73 20 15
2011 PE 10 25 29 19 13 4 0 37 33 48
2011 PE-04 10 33 19 19 14 5 0 45 35 21
2011 PE-05 8 8 33 33 8 8 0 18 45 12

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PE 11 39 25 14 11 0 0 50 25 28
2017 PE 22 42 17 12 6 0 0 64 18 40
2017 PE-04 27 20 20 27 7 0 0 47 33 15
2011 PE 4 35 12 24 24 0 0 39 49 49
2011 PE-04 0 36 5 23 36 0 0 36 59 22
2011 PE-05 0 33 8 42 17 0 0 33 58 12
2008 PE 21 29 19 19 11 0 0 50 31 62
2008 PE-02 39 28 11 17 6 0 0 67 22 18
2008 PE-04 17 30 17 23 13 0 0 47 37 30

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PE 7 29 25 32 7 0 0 36 39 28
2017 PE 15 35 22 20 8 0 0 49 28 40
2017 PE-04 13 33 13 27 13 0 0 47 40 15
2011 PE 2 24 22 33 14 4 0 28 49 49
2011 PE-04 0 18 18 41 23 0 0 18 64 22
2011 PE-05 8 25 17 25 17 8 0 36 45 12
2008 PE 11 31 13 35 10 0 0 42 45 62
2008 PE-02 22 28 11 28 11 0 0 50 39 18
2008 PE-04 7 33 7 43 10 0 0 40 53 30

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PE 7 29 14 36 14 0 0 36 50 28
2017 PE 15 42 10 22 7 4 0 59 31 40
2017 PE-04 13 33 7 27 20 0 0 47 47 15
2011 PE 0 29 4 29 39 0 0 29 67 49
2011 PE-04 0 18 9 23 50 0 0 18 73 22
2011 PE-05 0 25 0 33 42 0 0 25 75 12
2008 PE 16 31 16 26 10 2 0 48 36 62
2008 PE-02 33 33 11 22 0 0 0 67 22 18
2008 PE-04 10 30 17 27 13 3 0 41 41 30
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PE 29 39 18 11 4 0 0 68 14 28
2017 PE 32 48 7 12 0 0 0 80 12 40
2017 PE-04 33 47 7 13 0 0 0 80 13 15
2011 PE 8 49 12 22 8 0 0 57 31 49
2011 PE-04 9 50 9 23 9 0 0 59 32 22
2011 PE-05 0 50 8 25 17 0 0 50 42 12

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PE 39 46 4 11 0 0 0 86 11 28
2017 PE 40 49 6 2 2 0 0 89 5 40
2017 PE-04 53 40 0 0 7 0 0 93 7 15

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PE 7 46 18 14 4 7 4 60 20 28
2017 PE 25 37 7 17 2 11 0 69 22 40
2017 PE-04 40 40 0 13 7 0 0 80 20 15

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PE 36 43 0 11 11 0 0 79 21 28
2017 PE 49 43 5 2 0 0 0 93 2 40
2017 PE-04 67 33 0 0 0 0 0 100 0 15
2011 PE 24 33 18 16 8 0 0 57 24 49
2011 PE-04 18 36 23 9 14 0 0 55 23 22
2011 PE-05 25 33 17 17 8 0 0 58 25 12
2008 PE 26 37 6 16 13 2 0 64 30 62
2008 PE-02 33 44 11 6 6 0 0 78 11 18
2008 PE-04 23 33 7 13 20 3 0 59 34 30

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PE 26 32 0 5 5 0 32 85 15 19
2017 PE 53 23 9 4 0 0 11 85 4 26
2017 PE-04 67 25 0 8 0 0 0 92 8 12

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PE 32 46 7 7 7 0 0 79 14 28
2017 PE 30 57 7 6 0 0 0 87 6 40
2017 PE-04 40 47 7 7 0 0 0 87 7 15
2011 PE 10 57 14 14 4 0 0 67 18 49
2011 PE-04 5 55 14 27 0 0 0 59 27 22
2011 PE-05 17 50 8 8 17 0 0 67 25 12
2008 PE 19 48 6 19 6 0 0 68 26 62
2008 PE-02 17 67 11 0 6 0 0 83 6 18
2008 PE-04 20 37 3 33 7 0 0 57 40 30

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PE 61 36 0 4 0 0 0 96 4 28
2017 PE 65 27 0 5 2 0 0 93 7 40
2017 PE-04 87 13 0 0 0 0 0 100 0 15
2011 PE 57 37 6 0 0 0 0 94 0 49
2011 PE-04 68 32 0 0 0 0 0 100 0 22
2011 PE-05 50 33 17 0 0 0 0 83 0 12
2008 PE 56 35 5 2 2 0 0 92 3 62
2008 PE-02 50 39 11 0 0 0 0 89 0 18
2008 PE-04 53 40 3 0 3 0 0 93 3 30

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PE 54 46 0 0 0 0 0 100 0 28
2017 PE 63 30 5 0 2 0 0 93 2 40
2017 PE-04 80 20 0 0 0 0 0 100 0 15
2011 PE 59 39 2 0 0 0 0 98 0 49
2011 PE-04 73 27 0 0 0 0 0 100 0 22
2011 PE-05 67 25 8 0 0 0 0 92 0 12
2008 PE 56 39 0 3 2 0 0 95 5 62
2008 PE-02 33 61 0 6 0 0 0 94 6 18
2008 PE-04 67 27 0 3 3 0 0 93 7 30

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PE 11 18 21 39 11 0 0 29 50 28
2017 PE 7 27 30 28 7 0 0 35 36 40
2017 PE-04 7 40 20 20 13 0 0 47 33 15
2011 PE 6 35 16 22 18 2 0 42 42 49
2011 PE-04 9 23 18 27 23 0 0 32 50 22
2011 PE-05 0 58 0 8 25 8 0 64 36 12
2008 PE 16 31 16 31 6 0 0 47 37 62
2008 PE-02 11 56 0 22 11 0 0 67 33 18
2008 PE-04 23 23 20 27 7 0 0 47 33 30

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PE 11 7 11 32 39 0 0 18 71 28
2017 PE 5 22 12 40 21 0 0 27 60 40
2017 PE-04 7 27 13 20 33 0 0 33 53 15
2011 PE 8 24 16 18 29 2 2 34 49 49
2011 PE-04 9 14 18 23 32 5 0 24 57 22
2011 PE-05 0 25 25 17 33 0 0 25 50 12
2008 PE 11 35 16 13 16 3 5 51 32 62
2008 PE-02 17 28 22 6 22 6 0 47 29 18
2008 PE-04 13 33 10 23 13 3 3 50 39 30

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PE 32 50 14 4 0 0 0 82 4 28
2017 PE 42 52 2 4 0 0 0 94 4 40
2017 PE-04 47 53 0 0 0 0 0 100 0 15
2011 PE 35 47 8 8 2 0 0 82 10 49
2011 PE-04 32 50 5 9 5 0 0 82 14 22
2011 PE-05 33 50 8 8 0 0 0 83 8 12

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PE 29 54 11 7 0 0 0 82 7 28
2017 PE 51 40 7 2 0 0 0 90 2 40
2017 PE-04 40 40 13 7 0 0 0 80 7 15

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PE 21 32 21 25 0 0 0 54 25 28
2017 PE 42 40 12 6 0 0 0 82 6 40
2017 PE-04 53 27 20 0 0 0 0 80 0 15
2011 PE 27 53 8 10 0 2 0 81 10 49
2011 PE-04 27 55 5 14 0 0 0 82 14 22
2011 PE-05 25 50 0 17 0 8 0 82 18 12

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PE 14 46 21 7 11 0 0 61 18 28
2017 PE 22 45 28 5 0 0 0 67 5 40
2017 PE-04 27 53 20 0 0 0 0 80 0 15

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PE 43 25 14 11 7 0 0 68 18 28
2017 PE 49 35 5 7 4 0 0 84 11 40
2017 PE-04 47 27 7 20 0 0 0 73 20 15
2011 PE 49 37 6 6 2 0 0 86 8 49
2011 PE-04 59 23 5 9 5 0 0 82 14 22
2011 PE-05 33 58 0 8 0 0 0 92 8 12

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PE 18 18 18 29 18 0 0 36 46 28
2017 PE 8 41 33 14 3 0 3 49 17 39
2017 PE-04 7 43 36 7 7 0 0 50 14 14
2011 PE 29 31 16 12 10 0 2 60 23 49
2011 PE-04 36 32 9 9 14 0 0 68 23 22
2011 PE-05 17 25 17 25 17 0 0 42 42 12
2008 PE 15 32 27 15 11 0 0 47 26 62
2008 PE-02 17 33 33 6 11 0 0 50 17 18
2008 PE-04 10 27 30 20 13 0 0 37 33 30

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 PE 37 52 11 27
2017 PE 22 54 23 40
2017 PE-04 20 53 27 15
2011 PE 27 43 31 49
2011 PE-04 23 50 27 22
2011 PE-05 17 50 33 12

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 PE 10 20 50 10 0 10 10
2011 PE 8 23 46 15 9999 8 13
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PE 39 39 14 7 0 0 0 79 7 28
2017 PE 47 51 2 0 0 0 0 98 0 40
2017 PE-04 53 40 7 0 0 0 0 93 0 15
2011 PE 39 45 8 6 2 0 0 84 8 49
2011 PE-04 50 27 9 9 5 0 0 77 14 22
2011 PE-05 25 67 8 0 0 0 0 92 0 12
2008 PE 56 39 2 0 3 0 0 95 3 62
2008 PE-02 56 39 0 0 6 0 0 94 6 18
2008 PE-04 53 43 3 0 0 0 0 97 0 30

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PE 25 54 14 4 4 0 0 79 7 28
2017 PE 22 46 5 25 2 0 0 68 27 40
2017 PE-04 20 40 7 27 7 0 0 60 33 15
2011 PE 10 49 8 20 12 0 0 59 33 49
2011 PE-04 9 55 9 14 14 0 0 64 27 22
2011 PE-05 0 33 17 42 8 0 0 33 50 12

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PE 7 61 21 11 0 0 0 11 68 28
2017 PE 7 25 58 7 2 0 0 10 32 40
2017 PE-04 20 27 47 0 7 0 0 7 47 15
2011 PE 18 27 35 12 4 0 4 17 47 49
2011 PE-04 27 27 23 14 5 0 5 19 57 22
2011 PE-05 25 33 42 0 0 0 0 0 58 12
2008 PE 11 40 27 15 6 0 0 21 52 62
2008 PE-02 11 28 33 17 11 0 0 28 39 18
2008 PE-04 13 47 23 13 3 0 0 17 60 30

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PE 7 54 25 7 7 0 0 14 61 28
2017 PE 10 21 30 35 2 2 0 38 32 40
2017 PE-04 27 27 7 33 7 0 0 40 53 15
2011 PE 27 37 24 8 2 0 2 10 65 49
2011 PE-04 41 27 18 9 0 0 5 10 71 22
2011 PE-05 25 50 17 8 0 0 0 8 75 12
2008 PE 13 23 27 18 19 0 0 37 35 62
2008 PE-02 11 17 28 17 28 0 0 44 28 18
2008 PE-04 17 17 30 20 17 0 0 37 33 30

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PE 7 29 36 29 0 0 0 29 36 28
2017 PE 7 20 40 26 5 0 2 32 28 40
2017 PE-04 20 13 27 27 7 0 7 36 36 15
2011 PE 12 31 41 8 4 2 2 13 45 49
2011 PE-04 18 41 27 5 5 0 5 10 62 22
2011 PE-05 17 8 58 17 0 0 0 17 25 12
2008 PE 5 23 34 21 16 0 2 38 28 62
2008 PE-02 6 28 17 28 17 0 6 47 35 18
2008 PE-04 7 20 37 20 17 0 0 37 27 30

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PE 11 39 36 14 0 0 0 14 50 28
2017 PE 7 21 54 15 2 0 0 17 28 40
2017 PE-04 13 0 67 13 7 0 0 20 13 15
2011 PE 4 10 53 18 10 0 4 30 15 49
2011 PE-04 9 5 50 23 9 0 5 33 14 22
2011 PE-05 0 17 58 17 8 0 0 25 17 12
2008 PE 3 13 37 35 10 0 2 46 16 62
2008 PE-02 6 11 22 50 11 0 0 61 17 18
2008 PE-04 3 17 37 33 10 0 0 43 20 30

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PE 57 25 14 4 0 0 0 4 82 28
2017 PE 30 36 25 10 0 0 0 10 65 40
2017 PE-04 33 27 27 13 0 0 0 13 60 15
2011 PE 18 37 27 10 4 0 4 15 57 49
2011 PE-04 32 14 32 14 5 0 5 19 48 22
2011 PE-05 8 50 33 8 0 0 0 8 58 12
2008 PE 11 26 34 19 6 0 3 27 38 62
2008 PE-02 6 28 28 28 11 0 0 39 33 18
2008 PE-04 13 27 40 13 3 0 3 17 41 30

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PE 21 32 29 18 0 0 0 18 54 28
2017 PE 5 26 32 30 7 0 0 37 31 40
2017 PE-04 7 13 33 33 13 0 0 47 20 15
2011 PE 4 29 41 16 4 2 4 22 35 49
2011 PE-04 5 23 45 18 5 5 0 24 29 22
2011 PE-05 0 17 42 33 0 0 8 36 18 12
2008 PE 19 23 24 19 10 2 3 31 44 62
2008 PE-02 11 28 17 22 17 6 0 41 41 18
2008 PE-04 23 17 33 20 3 0 3 24 41 30

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PE 14 14 50 21 0 0 0 21 29 28
2017 PE 7 15 49 21 5 0 2 26 23 40
2017 PE-04 20 13 40 13 7 0 7 21 36 15

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PE 50 36 14 0 0 0 0 86 0 28
2017 PE 68 25 2 5 0 0 0 93 5 40
2017 PE-04 60 33 0 7 0 0 0 93 7 15

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PE 68 25 4 4 0 0 0 93 4 28
2017 PE 75 25 0 0 0 0 0 100 0 40
2017 PE-04 87 13 0 0 0 0 0 100 0 15

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PE 43 50 7 0 0 0 0 93 0 28

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PE 21 25 21 21 11 0 0 46 32 28
2017 PE 28 42 17 10 0 2 0 72 10 40
2017 PE-04 33 40 7 13 0 7 0 79 14 15

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PE 21 50 14 11 4 0 0 71 14 28
2017 PE 48 45 5 2 0 0 0 93 2 40
2017 PE-04 53 47 0 0 0 0 0 100 0 15
2011 PE 22 45 16 10 2 4 0 70 13 49
2011 PE-04 23 55 14 9 0 0 0 77 9 22
2011 PE-05 17 33 17 17 0 17 0 60 20 12

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PE 46 46 4 4 0 0 0 93 4 28
2017 PE 59 41 0 0 0 0 0 100 0 40
2017 PE-04 80 20 0 0 0 0 0 100 0 15
2011 PE 27 47 14 12 0 0 0 73 12 49
2011 PE-04 36 41 18 5 0 0 0 77 5 22
2011 PE-05 17 33 25 25 0 0 0 50 25 12
2008 PE 48 42 3 6 0 0 0 90 6 62
2008 PE-02 78 17 6 0 0 0 0 94 0 18
2008 PE-04 40 43 3 13 0 0 0 83 13 30

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PE 21 46 18 4 4 4 4 73 8 28
2017 PE 42 35 13 0 0 0 10 85 0 40
2017 PE-04 53 33 13 0 0 0 0 87 0 15

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PE 36 43 11 4 4 0 4 81 7 28
2017 PE 57 25 12 6 0 0 0 82 6 40
2017 PE-04 67 13 13 7 0 0 0 80 7 15
2011 PE 27 39 10 12 10 2 0 67 23 49
2011 PE-04 36 41 5 9 9 0 0 77 18 22
2011 PE-05 25 33 8 17 17 0 0 58 33 12
2008 PE 43 31 11 7 7 0 2 75 13 61
2008 PE-02 65 29 6 0 0 0 0 94 0 17
2008 PE-04 43 23 7 10 13 0 3 69 24 30

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PE 18 43 25 11 4 0 0 61 14 28

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PE 19 30 15 26 4 0 7 52 32 27
2017 PE 30 25 10 10 11 5 10 64 24 40
2017 PE-04 27 20 7 13 13 7 13 58 33 15
2011 PE 4 37 12 12 22 4 8 47 40 49
2011 PE-04 0 50 0 14 23 0 14 58 42 22
2011 PE-05 0 25 33 8 17 8 8 30 30 12

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PE 7 29 21 7 4 25 7 53 16 28
2017 PE 12 40 7 2 0 31 7 84 4 40
2017 PE-04 27 40 7 7 0 13 7 83 8 15

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PE 14 18 36 11 4 14 4 39 17 28
2017 PE 20 42 17 2 0 16 2 76 3 40
2017 PE-04 33 47 0 7 0 7 7 92 8 15
2011 PE 18 41 16 10 8 6 0 63 20 49
2011 PE-04 18 59 5 5 14 0 0 77 18 22
2011 PE-05 17 25 25 17 8 8 0 45 27 12

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 PE 0 100 28

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PE 7 21 21 0 0 39 11 57 0 28
2017 PE 15 35 10 0 0 31 10 83 0 40
2017 PE-04 27 33 13 0 0 13 13 82 0 15

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PE 11 29 32 7 0 18 4 50 9 28
2017 PE 26 45 15 2 0 10 2 80 3 40
2017 PE-04 40 33 7 7 0 7 7 85 8 15
2011 PE 16 47 18 8 4 4 2 67 13 49
2011 PE-04 18 59 5 14 5 0 0 77 18 22
2011 PE-05 17 33 33 0 8 0 8 55 9 12
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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PE 54 25 18 4 0 0 0 79 4 28
2017 PE 69 28 0 2 0 0 0 98 2 40
2017 PE-04 67 33 0 0 0 0 0 100 0 15

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PE 4 21 11 54 11 0 0 25 64 28
2017 PE 10 45 15 25 2 4 0 56 28 40
2017 PE-04 7 60 7 20 7 0 0 67 27 15

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PE 11 25 29 32 4 0 0 36 36 28
2017 PE 8 46 15 25 6 0 0 53 32 39
2017 PE-04 7 50 0 36 7 0 0 57 43 14

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PE 54 25 7 7 7 0 0 79 14 28
2017 PE 47 30 10 8 5 0 0 77 13 40
2017 PE-04 33 33 20 7 7 0 0 67 13 15

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PE 0 14 21 25 39 0 0 14 64 28
2017 PE 2 22 25 25 26 0 0 25 51 40
2017 PE-04 0 27 20 27 27 0 0 27 53 15

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PE 4 25 25 32 14 0 0 29 46 28
2017 PE 10 27 30 20 13 0 0 37 33 40
2017 PE-04 13 20 40 7 20 0 0 33 27 15

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PE 7 4 7 36 46 0 0 11 82 28
2017 PE 5 20 28 18 29 0 0 25 47 39
2017 PE-04 7 27 27 7 33 0 0 33 40 15

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PE 21 11 36 14 18 0 0 32 32 28
2017 PE 25 35 12 12 11 0 5 62 25 40
2017 PE-04 27 40 7 13 13 0 0 67 27 15

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PE 7 18 39 11 25 0 0 25 36 28
2017 PE 20 27 12 25 16 0 0 47 41 40
2017 PE-04 27 13 0 33 27 0 0 40 60 15

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PE 14 29 50 7 0 0 0 43 7 28
2017 PE 25 49 12 8 5 0 0 74 13 40
2017 PE-04 33 33 7 13 13 0 0 67 27 15

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PE 7 21 21 36 14 0 0 29 50 28
2017 PE 7 27 27 22 16 0 0 35 38 40
2017 PE-04 13 13 20 27 27 0 0 27 53 15

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PE 18 39 32 7 4 0 0 57 11 28
2017 PE 35 37 16 5 7 0 0 72 12 40
2017 PE-04 33 40 0 7 20 0 0 73 27 15

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PE 21 18 29 18 14 0 0 39 32 28
2017 PE 17 27 35 5 16 0 0 45 21 40
2017 PE-04 27 20 27 0 27 0 0 47 27 15

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PE 57 21 14 4 4 0 0 79 7 28
2017 PE 64 20 7 6 2 0 0 84 8 40
2017 PE-04 73 13 7 0 7 0 0 87 7 15

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PE 96 0 4 0 0 0 0 96 0 28

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PE 93 4 0 4 0 0 0 96 4 28
2017 PE 89 5 4 0 0 0 2 96 0 40
2017 PE-04 93 7 0 0 0 0 0 100 0 15

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PE 82 4 7 7 0 0 0 86 7 28
2017 PE 79 16 2 0 0 0 2 97 0 40
2017 PE-04 93 7 0 0 0 0 0 100 0 15

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PE 75 18 4 4 0 0 0 93 4 28
2017 PE 67 17 5 8 0 0 2 86 9 40
2017 PE-04 67 13 7 13 0 0 0 80 13 15

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PE 61 21 7 7 0 0 4 85 7 28
2017 PE 73 15 2 0 0 0 10 97 0 40
2017 PE-04 73 20 0 0 0 0 7 100 0 15

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PE 82 7 11 0 0 0 0 89 0 28
2017 PE 80 10 3 5 0 0 3 92 5 39
2017 PE-04 71 7 7 14 0 0 0 79 14 14

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PE 75 25 0 0 0 0 0 100 0 28
2017 PE 79 15 4 0 0 0 2 96 0 40
2017 PE-04 87 13 0 0 0 0 0 100 0 15

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PE 46 39 11 0 4 0 0 86 4 28
2017 PE 60 27 2 5 5 0 0 88 10 40
2017 PE-04 67 20 0 13 0 0 0 87 13 15

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PE 4 11 46 39 0 0 0 14 39 28
2017 PE 7 27 30 25 11 0 0 35 36 40
2017 PE-04 7 27 40 13 13 0 0 33 27 15

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PE 21 32 36 11 0 0 0 11 54 28
2017 PE 15 24 48 8 5 0 0 13 39 39
2017 PE-04 14 21 57 0 7 0 0 7 36 14
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PE 57 32 7 4 0 0 0 57 43 28
2017 PE 62 17 7 6 0 5 2 67 33 40
2017 PE-04 60 20 7 7 0 7 0 64 36 15

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 PE 0 12
2017 PE 0 11

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 PE 17 12
2017 PE 35 11

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 PE 8 12
2017 PE 18 11

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 PE 0 12
2017 PE 39 11

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 PE 0 12
2017 PE 0 11

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 PE 8 12

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 PE 58 12
2017 PE 18 11

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 PE 0 75 25 0 0 0 12
2017 PE 9 82 9 0 0 0 11

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 PE 75 25 12

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PE 50 14 4 4 7 0 21 82 14 28

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PE 8 33 0 25 17 0 17 50 50 12
2017 PE 24 24 16 20 8 0 8 53 30 12

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PE 8 8 25 8 25 8 17 22 44 12
2017 PE 8 8 28 8 16 0 32 24 36 12
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