2018 Public Service Employee Survey Results by Theme for National Research Council Canada by Question 78. Please indicate your occupational group and level. Occupational group and level - AS

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	38	46	8	5	2	84	8	132
2018	AS-02	38	38	11	9	5	75	14	56
2018	AS-03	44	40	8	8	0	84	8	25
2018	AS-04	41	59	0	0	0	100	0	29
2018	AS-05	8	75	17	0	0	83	0	12
2017	AS	32	46	10	6	6	78	12	155
2017	AS-02	27	51	13	3	7	78	9	75
2017	AS-03	48	35	9	4	4	83	9	23
2017	AS-04	43	28	13	12	4	71	16	25
2017	AS-05	21	64	0	7	7	86	14	14
2011	AS	37	39	13	7	3	76	11	180
2011	AS-02	37	36	15	11	2	73	13	95
2011	AS-03	32	55	3	6	3	87	10	31
2011	AS-04	55	35	5	0	5	90	5	20
2011	AS-05	29	35	24	6	6	65	12	17
2008	AS	44	35	9	7	4	79	12	181
2008	AS-01	31	31	19	6	13	63	19	16
2008	AS-02	46	36	6	10	2	82	12	89
2008	AS-03	48	33	5	0	14	81	14	21
2008	AS-04	50	39	0	11	0	89	11	18
2008	AS-05	40	35	20	5	0	75	5	20

Question 9. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	36	34	16	11	3	1	70	14	131
2018	AS-02	36	32	20	9	4	0	68	13	56
2018	AS-03	36	28	8	16	8	4	67	25	25
2018	AS-04	41	34	14	10	0	0	76	10	29
2018	AS-05	27	45	9	18	0	0	73	18	11
2017	AS	28	42	12	13	5	0	70	19	155
2017	AS-02	28	42	15	12	4	0	70	16	75
2017	AS-03	39	43	5	4	9	0	82	13	23
2017	AS-04	32	36	8	16	9	0	68	24	25
2017	AS-05	21	57	0	21	0	0	79	21	14

Question 10. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	58	32	9	1	0	90	1	129
2018	AS-02	58	27	13	2	0	85	2	55
2018	AS-03	58	38	4	0	0	96	0	24
2018	AS-04	66	34	0	0	0	100	0	29
2018	AS-05	36	36	27	0	0	73	0	11
2017	AS	61	31	6	2	1	91	3	156
2017	AS-02	58	33	8	1	0	90	1	76
2017	AS-03	65	26	4	4	0	91	4	23
2017	AS-04	64	28	4	5	0	91	5	25
2017	AS-05	64	28	7	0	0	93	0	14
2011	AS	66	29	4	0	1	94	1	180
2011	AS-02	61	33	5	0	1	94	1	95
2011	AS-03	71	29	0	0	0	100	0	31
2011	AS-04	80	15	5	0	0	95	0	20
2011	AS-05	65	24	12	0	0	88	0	17

Question 14. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	45	37	14	5	0	0	82	5	131
2018	AS-02	45	38	9	9	0	0	82	9	56
2018	AS-03	44	36	20	0	0	0	80	0	25
2018	AS-04	52	41	7	0	0	0	93	0	29
2018	AS-05	27	27	45	0	0	0	55	0	11
2017	AS	47	35	9	8	1	0	82	10	156
2017	AS-02	44	39	10	5	1	0	83	7	76
2017	AS-03	56	22	13	9	0	0	78	9	23
2017	AS-04	52	28	0	16	5	0	80	20	25
2017	AS-05	50	36	7	7	0	0	86	7	14
2011	AS	43	42	7	4	3	1	86	7	180
2011	AS-02	37	45	8	7	1	1	83	9	95
2011	AS-03	52	39	6	0	3	0	90	3	31
2011	AS-04	60	35	0	0	5	0	95	5	20
2011	AS-05	47	29	12	6	6	0	76	12	17
2008	AS	49	39	5	4	2	0	88	7	182
2008	AS-01	38	38	13	13	0	0	75	13	16
2008	AS-02	47	44	3	4	1	0	91	6	90
2008	AS-03	52	43	0	0	5	0	95	5	21
2008	AS-04	56	22	11	11	0	0	78	11	18
2008	AS-05	50	35	10	0	5	0	85	5	20

Question 43. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	40	31	23	3	3	0	71	6	128
2018	AS-02	40	31	24	4	2	0	71	5	55
2018	AS-03	33	33	17	4	13	0	67	17	24
2018	AS-04	52	21	28	0	0	0	72	0	29
2018	AS-05	33	50	8	8	0	0	83	8	12
2017	AS	36	34	18	5	6	1	71	11	156
2017	AS-02	36	36	20	4	4	1	72	8	76
2017	AS-03	57	17	17	4	4	0	74	9	23
2017	AS-04	24	44	12	12	9	0	68	20	25
2017	AS-05	57	21	7	7	7	0	79	14	14
2011	AS	27	35	17	14	5	2	63	19	178
2011	AS-02	31	33	15	14	4	3	66	19	94
2011	AS-03	29	39	16	13	3	0	68	16	31
2011	AS-04	21	26	21	21	11	0	47	32	19
2011	AS-05	24	35	24	12	6	0	59	18	17

Question 44. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	37	34	20	6	3	0	71	9	127
2018	AS-02	40	30	23	6	2	0	70	8	53
2018	AS-03	29	33	25	0	13	0	63	13	24
2018	AS-04	48	24	17	10	0	0	72	10	29
2018	AS-05	25	67	0	8	0	0	92	8	12
2017	AS	38	36	18	4	5	0	74	8	156
2017	AS-02	40	39	16	1	4	0	79	5	76
2017	AS-03	52	22	17	4	4	0	74	9	23
2017	AS-04	28	32	28	4	9	0	60	12	25
2017	AS-05	50	28	7	7	7	0	79	14	14
2011	AS	28	37	16	13	6	1	65	19	177
2011	AS-02	30	37	13	13	5	2	68	19	93
2011	AS-03	32	42	13	3	10	0	74	13	31
2011	AS-04	26	16	21	32	5	0	42	37	19
2011	AS-05	24	35	29	12	0	0	59	12	17
2008	AS	34	45	10	7	4	0	79	10	182
2008	AS-01	38	31	13	6	13	0	69	19	16
2008	AS-02	30	49	12	7	2	0	79	9	90
2008	AS-03	33	38	10	10	10	0	71	19	21
2008	AS-04	33	50	11	6	0	0	83	6	18
2008	AS-05	40	55	0	5	0	0	95	5	20

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	31	28	19	11	6	5	62	18	129
2018	AS-02	36	22	24	9	5	4	60	15	55
2018	AS-03	29	29	17	8	8	8	64	18	24
2018	AS-04	34	21	17	14	3	10	62	19	29
2018	AS-05	8	67	8	17	0	0	75	17	12
2017	AS	38	22	17	10	8	4	63	19	156
2017	AS-02	42	23	18	9	4	4	67	14	76
2017	AS-03	44	26	13	13	0	4	73	14	23
2017	AS-04	32	24	12	8	20	4	58	29	25
2017	AS-05	43	14	22	14	0	7	61	15	14
2011	AS	30	31	13	10	9	6	66	20	178
2011	AS-02	33	32	11	13	7	4	68	21	94
2011	AS-03	23	35	19	10	10	3	60	20	31
2011	AS-04	37	16	5	0	11	32	77	15	19
2011	AS-05	35	29	18	0	18	0	65	18	17
2008	AS	30	33	12	13	8	4	66	21	181
2008	AS-01	40	13	13	13	20	0	53	33	15
2008	AS-02	27	38	11	13	6	6	68	20	90
2008	AS-03	24	19	29	10	19	0	43	29	21
2008	AS-04	22	50	0	22	0	6	76	24	18
2008	AS-05	45	25	5	10	10	5	74	21	20

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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	45	26	11	12	5	0	2	72	17	130
2018	AS-02	45	21	13	16	4	0	2	67	20	56
2018	AS-03	48	20	8	12	12	0	0	68	24	25
2018	AS-04	52	30	4	11	0	0	4	85	12	27
2018	AS-05	25	42	25	0	8	0	0	67	8	12
2017	AS	43	28	15	8	5	1	1	72	14	156
2017	AS-02	35	28	20	7	8	1	1	65	15	76
2017	AS-03	56	35	4	4	0	0	0	91	4	23
2017	AS-04	56	20	8	16	0	0	0	76	16	25
2017	AS-05	43	36	14	7	0	0	0	79	7	14
2011	AS	42	32	11	7	6	2	1	76	13	179
2011	AS-02	46	28	9	12	4	2	0	75	16	94
2011	AS-03	45	35	10	3	6	0	0	81	10	31
2011	AS-04	40	30	20	0	10	0	0	70	10	20
2011	AS-05	29	24	18	0	18	6	6	60	20	17
2008	AS	41	29	12	9	9	1	0	70	18	182
2008	AS-01	38	44	6	6	6	0	0	81	13	16
2008	AS-02	43	27	9	11	9	1	0	71	20	90
2008	AS-03	43	19	5	14	19	0	0	62	33	21
2008	AS-04	33	39	17	0	11	0	0	72	11	18
2008	AS-05	25	30	30	10	5	0	0	55	15	20

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	42	32	10	11	4	0	2	75	15	130
2018	AS-02	40	31	16	9	2	0	2	72	11	55
2018	AS-03	40	36	0	12	12	0	0	76	24	25
2018	AS-04	57	18	7	14	0	0	4	78	15	28
2018	AS-05	25	42	8	17	8	0	0	67	25	12
2017	AS	42	28	14	8	7	1	0	71	15	155
2017	AS-02	35	33	16	5	8	3	0	70	13	76
2017	AS-03	59	23	9	9	0	0	0	82	9	22
2017	AS-04	47	20	8	12	13	0	0	67	25	25
2017	AS-05	43	28	21	7	0	0	0	71	7	14
2011	AS	41	24	16	12	7	1	0	65	19	179
2011	AS-02	41	22	16	13	6	1	0	65	19	94
2011	AS-03	48	29	10	3	10	0	0	77	13	31
2011	AS-04	40	25	0	25	10	0	0	65	35	20
2011	AS-05	41	12	29	12	6	0	0	53	18	17
2008	AS	34	31	9	15	10	0	1	65	26	181
2008	AS-01	25	44	6	13	13	0	0	69	25	16
2008	AS-02	37	26	10	17	9	0	1	64	26	89
2008	AS-03	33	19	5	19	24	0	0	52	43	21
2008	AS-04	44	28	6	17	6	0	0	72	22	18
2008	AS-05	20	50	5	10	15	0	0	70	25	20

Question 26. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	47	27	8	11	5	0	1	75	16	131
2018	AS-02	43	36	7	7	5	0	2	80	13	56
2018	AS-03	44	20	8	20	8	0	0	64	28	25
2018	AS-04	64	11	7	14	4	0	0	75	18	28
2018	AS-05	25	42	17	8	8	0	0	67	17	12
2017	AS	47	26	12	6	7	1	1	74	14	156
2017	AS-02	42	25	13	9	8	1	1	69	17	76
2017	AS-03	52	39	4	0	4	0	0	91	4	23
2017	AS-04	56	20	12	4	9	0	0	76	12	25
2017	AS-05	43	36	14	7	0	0	0	79	7	14

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	38	29	15	6	5	7	73	12	130
2018	AS-02	31	36	18	7	2	5	71	10	55
2018	AS-03	40	24	8	4	12	12	73	18	25
2018	AS-04	45	24	14	3	3	10	77	8	29
2018	AS-05	55	27	9	0	9	0	82	9	11
2017	AS	31	33	15	9	5	7	69	15	156
2017	AS-02	34	33	12	5	5	11	75	12	76
2017	AS-03	39	26	13	9	4	9	71	14	23
2017	AS-04	24	32	12	17	12	4	57	30	25
2017	AS-05	36	36	21	7	0	0	72	7	14
2011	AS	24	31	24	8	7	5	58	17	178
2011	AS-02	27	33	24	6	6	3	62	13	93
2011	AS-03	23	32	23	10	6	6	59	17	31
2011	AS-04	20	30	30	5	10	5	53	16	20
2011	AS-05	18	24	35	6	6	12	47	13	17

Question 30. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	31	37	16	11	5	1	68	16	131
2018	AS-02	22	42	16	16	4	0	64	20	55
2018	AS-03	44	24	16	8	8	0	68	16	25
2018	AS-04	28	38	21	7	3	3	68	11	29
2018	AS-05	42	50	0	0	8	0	92	8	12
2017	AS	27	37	16	12	6	3	66	18	156
2017	AS-02	26	39	20	4	7	4	68	11	76
2017	AS-03	39	22	17	17	4	0	61	22	23
2017	AS-04	24	28	12	24	9	4	53	34	25
2017	AS-05	36	43	7	14	0	0	79	14	14
2011	AS	17	27	23	13	16	3	46	30	179
2011	AS-02	17	31	27	12	13	1	48	25	94
2011	AS-03	19	26	19	13	19	3	47	33	31
2011	AS-04	15	25	20	10	25	5	42	37	20
2011	AS-05	12	12	41	18	6	12	27	27	17
2008	AS	23	36	20	10	10	1	59	21	182
2008	AS-01	19	31	31	6	13	0	50	19	16
2008	AS-02	22	38	14	12	12	1	61	25	90
2008	AS-03	19	29	33	5	14	0	48	19	21
2008	AS-04	22	33	22	22	0	0	56	22	18
2008	AS-05	15	60	20	0	5	0	75	5	20

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	15	38	20	14	10	2	55	24	130
2018	AS-02	11	38	20	18	11	2	50	30	55
2018	AS-03	24	32	24	8	8	4	58	17	25
2018	AS-04	21	34	17	14	10	3	57	25	29
2018	AS-05	9	64	18	0	9	0	73	9	11
2017	AS	16	41	19	11	9	4	59	21	156
2017	AS-02	18	41	19	7	9	7	63	17	76
2017	AS-03	13	39	22	17	9	0	52	26	23
2017	AS-04	16	32	12	24	12	4	50	38	25
2017	AS-05	22	50	14	7	7	0	72	14	14
2011	AS	11	28	22	25	11	4	40	37	178
2011	AS-02	10	37	18	25	9	2	47	34	93
2011	AS-03	13	19	23	26	13	6	34	41	31
2011	AS-04	15	10	25	35	10	5	26	47	20
2011	AS-05	0	29	35	18	6	12	33	27	17
2008	AS	13	34	25	16	9	3	48	26	182
2008	AS-01	13	50	19	13	6	0	63	19	16
2008	AS-02	12	33	28	14	12	0	46	27	90
2008	AS-03	10	33	14	19	14	10	47	37	21
2008	AS-04	11	33	33	22	0	0	44	22	18
2008	AS-05	10	30	35	10	5	10	44	17	20

Question 32. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	14	27	17	25	16	2	41	41	130
2018	AS-02	9	35	24	16	15	2	44	31	55
2018	AS-03	20	20	12	24	24	0	40	48	25
2018	AS-04	18	11	18	29	21	4	30	52	28
2018	AS-05	25	33	8	25	8	0	58	33	12
2017	AS	13	33	16	21	17	1	46	37	156
2017	AS-02	16	34	18	20	12	1	50	32	76
2017	AS-03	9	26	22	30	13	0	35	43	23
2017	AS-04	12	32	8	12	36	0	44	48	25
2017	AS-05	21	50	15	14	0	0	71	14	14
2011	AS	10	27	21	25	15	3	38	40	178
2011	AS-02	10	34	20	24	10	2	45	35	94
2011	AS-03	19	19	26	13	23	0	39	35	31
2011	AS-04	0	25	20	35	15	5	26	53	20
2011	AS-05	6	18	24	35	12	6	25	50	17
2008	AS	15	34	14	20	15	2	49	36	182
2008	AS-01	13	31	19	19	19	0	44	38	16
2008	AS-02	12	38	9	21	18	2	51	40	90
2008	AS-03	24	19	19	5	33	0	43	38	21
2008	AS-04	11	39	33	11	6	0	50	17	18
2008	AS-05	5	40	5	45	0	5	47	47	20

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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	30	29	18	17	6	1	0	59	23	132
2018	AS-02	27	38	16	14	5	0	0	64	20	56
2018	AS-03	28	20	12	28	12	0	0	48	40	25
2018	AS-04	41	17	24	7	7	3	0	61	14	29
2018	AS-05	25	33	8	33	0	0	0	58	33	12
2017	AS	28	39	10	14	10	0	0	67	23	155
2017	AS-02	24	43	10	13	11	0	0	67	24	75
2017	AS-03	35	26	17	17	4	0	0	61	22	23
2017	AS-04	35	36	12	12	4	0	0	72	16	25
2017	AS-05	43	29	7	14	7	0	0	72	21	14
2011	AS	20	34	18	18	8	1	1	55	27	180
2011	AS-02	16	34	19	19	9	2	1	51	29	95
2011	AS-03	32	32	13	16	6	0	0	65	23	31
2011	AS-04	10	45	10	30	5	0	0	55	35	20
2011	AS-05	35	24	18	12	12	0	0	59	24	17

Question 7. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	27	44	11	10	8	71	18	132
2018	AS-02	27	50	9	7	7	77	14	56
2018	AS-03	28	28	12	12	20	56	32	25
2018	AS-04	34	41	7	14	3	76	17	29
2018	AS-05	17	42	25	8	8	58	17	12
2017	AS	27	51	10	11	2	77	13	155
2017	AS-02	27	53	12	7	1	80	8	75
2017	AS-03	39	39	9	9	4	78	13	23
2017	AS-04	35	41	4	20	0	76	20	25
2017	AS-05	14	50	15	14	7	64	21	14

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	12	15	17	16	16	16	8	36	42	132
2018	AS-02	5	18	16	16	18	21	5	32	46	56
2018	AS-03	20	16	24	16	16	4	4	39	35	25
2018	AS-04	17	14	3	21	14	17	14	45	50	29
2018	AS-05	8	8	42	8	8	17	8	22	22	12
2017	AS	13	23	17	14	13	18	1	45	34	156
2017	AS-02	15	20	20	13	10	20	3	44	30	76
2017	AS-03	22	35	9	13	9	13	0	65	25	23
2017	AS-04	16	16	8	20	21	20	0	39	51	25
2017	AS-05	7	28	29	7	7	21	0	45	18	14

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	41	34	8	10	6	0	2	76	16	131
2018	AS-02	43	32	11	9	4	0	2	76	13	56
2018	AS-03	40	24	4	16	16	0	0	64	32	25
2018	AS-04	57	25	4	7	4	0	4	85	11	28
2018	AS-05	8	67	8	8	8	0	0	75	17	12
2017	AS	35	37	13	7	6	0	1	73	14	156
2017	AS-02	32	36	15	9	8	0	1	68	17	76
2017	AS-03	48	30	17	0	4	0	0	78	4	23
2017	AS-04	44	35	12	5	4	0	0	80	9	25
2017	AS-05	36	43	7	14	0	0	0	79	14	14
2011	AS	39	29	16	7	8	1	1	69	15	179
2011	AS-02	39	30	12	10	7	2	0	71	17	94
2011	AS-03	55	26	10	0	10	0	0	81	10	31
2011	AS-04	40	20	20	15	5	0	0	60	20	20
2011	AS-05	18	29	35	6	6	0	6	50	13	17
2008	AS	34	31	14	10	10	1	1	66	20	182
2008	AS-01	50	38	6	0	6	0	0	88	6	16
2008	AS-02	32	31	16	9	9	1	2	66	18	90
2008	AS-03	38	14	10	19	19	0	0	52	38	21
2008	AS-04	44	33	11	0	11	0	0	78	11	18
2008	AS-05	20	35	15	20	10	0	0	55	30	20

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	22	30	7	7	19	0	15	61	30	27
2017	AS	43	32	11	0	11	0	4	78	11	28

Job fit and development

Question 1. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	29	47	8	13	3	0	0	76	16	131
2018	AS-02	21	61	7	9	2	0	0	82	11	56
2018	AS-03	36	28	8	20	8	0	0	64	28	25
2018	AS-04	32	32	14	18	4	0	0	64	21	28
2018	AS-05	25	50	8	17	0	0	0	75	17	12
2017	AS	31	37	10	16	7	0	0	68	23	156
2017	AS-02	29	38	9	18	6	0	0	67	24	76
2017	AS-03	61	22	4	4	9	0	0	83	13	23
2017	AS-04	24	28	12	20	17	0	0	51	37	25
2017	AS-05	28	57	0	14	0	0	0	86	14	14
2011	AS	27	44	11	10	7	1	1	72	17	180
2011	AS-02	27	46	11	8	6	1	0	74	15	95
2011	AS-03	29	39	10	10	10	0	3	70	20	31
2011	AS-04	20	60	0	10	10	0	0	80	20	20
2011	AS-05	35	24	24	12	6	0	0	59	18	17
2008	AS	41	38	6	10	4	0	1	80	14	182
2008	AS-01	44	31	0	13	13	0	0	75	25	16
2008	AS-02	38	46	3	10	3	0	0	83	13	90
2008	AS-03	52	24	5	5	10	0	5	80	15	21
2008	AS-04	39	50	6	6	0	0	0	89	6	18
2008	AS-05	40	30	15	10	5	0	0	70	15	20

Question 2. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	42	38	13	5	2	80	7	131
2018	AS-02	39	34	18	7	2	73	9	56
2018	AS-03	40	48	4	8	0	88	8	25
2018	AS-04	57	29	11	4	0	86	4	28
2018	AS-05	17	58	25	0	0	75	0	12
2017	AS	41	37	12	6	3	79	9	155
2017	AS-02	36	41	16	5	1	77	7	75
2017	AS-03	56	31	4	4	4	87	9	23
2017	AS-04	47	24	8	12	9	72	20	25
2017	AS-05	50	29	14	7	0	79	7	14
2011	AS	39	44	8	6	3	83	9	179
2011	AS-02	37	40	10	10	3	78	13	94
2011	AS-03	35	52	6	3	3	87	6	31
2011	AS-04	55	35	0	5	5	90	10	20
2011	AS-05	47	41	12	0	0	88	0	17
2008	AS	40	43	7	7	3	83	9	181
2008	AS-01	19	56	19	6	0	75	6	16
2008	AS-02	45	39	6	8	2	84	10	89
2008	AS-03	24	67	0	0	10	90	10	21
2008	AS-04	44	44	6	6	0	89	6	18
2008	AS-05	45	30	15	10	0	75	10	20

Question 3. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	47	40	7	4	2	0	87	6	131
2018	AS-02	42	38	11	7	2	0	80	9	55
2018	AS-03	52	40	0	4	4	0	92	8	25
2018	AS-04	62	28	10	0	0	0	90	0	29
2018	AS-05	17	83	0	0	0	0	100	0	12
2017	AS	50	37	5	5	3	0	87	8	154
2017	AS-02	48	38	8	5	0	0	87	5	74
2017	AS-03	56	35	4	0	4	0	91	4	23
2017	AS-04	56	24	4	4	12	0	80	16	25
2017	AS-05	72	21	0	7	0	0	93	7	14
2011	AS	46	42	5	4	2	1	88	7	180
2011	AS-02	45	39	4	7	3	1	85	11	95
2011	AS-03	32	52	13	0	3	0	84	3	31
2011	AS-04	50	45	0	5	0	0	95	5	20
2011	AS-05	59	35	6	0	0	0	94	0	17
2008	AS	48	37	8	6	2	0	85	8	182
2008	AS-01	56	19	6	19	0	0	75	19	16
2008	AS-02	43	43	8	4	1	0	87	6	90
2008	AS-03	62	33	5	0	0	0	95	0	21
2008	AS-04	50	28	6	17	0	0	78	17	18
2008	AS-05	40	40	10	0	10	0	80	10	20

Question 37. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	20	29	18	21	11	2	0	50	32	130
2018	AS-02	13	33	15	24	15	2	0	46	39	55
2018	AS-03	33	21	21	13	8	4	0	57	22	24
2018	AS-04	28	17	24	21	10	0	0	45	31	29
2018	AS-05	17	50	8	17	8	0	0	67	25	12
2017	AS	20	42	13	11	10	3	1	65	21	156
2017	AS-02	17	41	16	9	10	6	1	62	21	76
2017	AS-03	35	48	4	4	9	0	0	83	13	23
2017	AS-04	20	40	16	8	16	0	0	60	24	25
2017	AS-05	28	50	0	7	7	7	0	85	15	14
2011	AS	19	31	19	14	13	3	0	52	28	180
2011	AS-02	18	33	18	17	13	2	0	52	30	95
2011	AS-03	23	32	23	6	13	3	0	57	20	31
2011	AS-04	15	35	15	10	20	5	0	53	32	20
2011	AS-05	29	6	18	35	6	6	0	38	44	17
2008	AS	27	36	16	12	7	2	0	64	19	182
2008	AS-01	19	44	25	0	13	0	0	63	13	16
2008	AS-02	29	36	16	13	6	1	0	65	19	90
2008	AS-03	33	24	10	19	14	0	0	57	33	21
2008	AS-04	11	44	17	22	0	6	0	59	24	18
2008	AS-05	25	45	10	5	10	5	0	74	16	20

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	14	27	12	26	20	0	2	42	46	132
2018	AS-02	13	25	14	18	29	0	2	38	47	56
2018	AS-03	8	40	8	24	16	0	4	50	42	25
2018	AS-04	21	21	14	45	0	0	0	41	45	29
2018	AS-05	17	25	8	25	25	0	0	42	50	12
2017	AS	15	24	19	13	24	3	3	41	39	155
2017	AS-02	12	24	20	13	25	3	3	38	40	75
2017	AS-03	22	31	13	4	22	0	9	57	29	23
2017	AS-04	24	12	20	21	24	0	0	35	45	25
2017	AS-05	21	14	21	7	21	14	0	42	34	14
2011	AS	10	14	17	22	31	4	2	26	56	180
2011	AS-02	11	14	15	20	38	3	0	25	60	95
2011	AS-03	10	19	26	16	23	3	3	31	41	31
2011	AS-04	5	15	10	40	25	5	0	21	68	20
2011	AS-05	18	12	6	29	24	12	0	33	60	17
2008	AS	8	20	20	20	27	4	1	29	49	181
2008	AS-01	6	31	19	25	19	0	0	38	44	16
2008	AS-02	7	21	17	22	29	3	1	29	53	90
2008	AS-03	10	24	10	10	43	5	0	35	55	21
2008	AS-04	11	11	33	22	22	0	0	22	44	18
2008	AS-05	0	15	35	20	25	5	0	16	47	20

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	32	39	18	8	3	0	0	71	12	130
2018	AS-02	29	41	23	4	4	0	0	70	7	56
2018	AS-03	33	29	21	17	0	0	0	63	17	24
2018	AS-04	38	28	14	14	7	0	0	66	21	29
2018	AS-05	27	55	9	9	0	0	0	82	9	11
2017	AS	31	44	10	12	3	1	0	76	14	156
2017	AS-02	26	45	16	9	3	1	0	72	12	76
2017	AS-03	39	48	0	9	4	0	0	87	13	23
2017	AS-04	44	35	8	8	5	0	0	80	12	25
2017	AS-05	29	50	7	14	0	0	0	79	14	14
2011	AS	34	38	12	8	7	0	1	72	16	180
2011	AS-02	31	35	16	12	6	0	1	66	18	95
2011	AS-03	45	42	6	0	6	0	0	87	6	31
2011	AS-04	35	40	10	5	10	0	0	75	15	20
2011	AS-05	35	29	12	18	6	0	0	65	24	17

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	44	33	12	8	2	0	0	78	10	129
2018	AS-02	35	40	13	11	2	0	0	75	13	55
2018	AS-03	48	28	12	4	8	0	0	76	12	25
2018	AS-04	61	18	14	7	0	0	0	79	7	28
2018	AS-05	18	55	18	9	0	0	0	73	9	11
2017	AS	42	35	10	8	4	1	1	77	12	156
2017	AS-02	37	34	15	8	5	1	0	72	13	76
2017	AS-03	52	39	0	4	4	0	0	91	9	23
2017	AS-04	52	28	8	8	5	0	0	80	12	25
2017	AS-05	36	50	7	7	0	0	0	86	7	14

Question 13. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	33	36	14	11	6	0	69	17	129
2018	AS-02	23	45	16	13	4	0	68	16	56
2018	AS-03	36	28	16	8	12	0	64	20	25
2018	AS-04	52	26	7	4	11	0	78	15	27
2018	AS-05	18	27	27	27	0	0	45	27	11
2017	AS	36	37	11	12	4	0	73	16	156
2017	AS-02	35	40	9	13	3	0	75	16	76
2017	AS-03	52	22	4	13	9	0	74	22	23
2017	AS-04	40	28	16	9	8	0	68	16	25
2017	AS-05	22	50	21	7	0	0	72	7	14
2011	AS	39	41	8	7	3	1	81	11	180
2011	AS-02	43	40	8	5	2	1	84	7	95
2011	AS-03	39	45	6	3	6	0	84	10	31
2011	AS-04	40	30	15	10	5	0	70	15	20
2011	AS-05	29	41	6	24	0	0	71	24	17

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	18	47	24	6	4	1	1	66	10	131
2018	AS-02	15	51	22	7	4	2	0	67	11	55
2018	AS-03	20	48	16	8	8	0	0	68	16	25
2018	AS-04	28	41	24	7	0	0	0	69	7	29
2018	AS-05	8	50	33	0	8	0	0	58	8	12
2017	AS	22	38	23	7	5	5	0	63	13	156
2017	AS-02	13	42	28	7	4	7	0	59	11	76
2017	AS-03	39	39	13	0	9	0	0	78	9	23
2017	AS-04	39	24	21	9	4	4	0	66	13	25
2017	AS-05	21	43	28	0	0	7	0	69	0	14

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	47	32	10	7	3	1	1	80	10	131
2018	AS-02	45	38	7	5	4	0	0	84	9	55
2018	AS-03	52	16	20	4	4	4	0	71	8	25
2018	AS-04	52	24	7	10	3	0	3	79	14	29
2018	AS-05	33	50	8	8	0	0	0	83	8	12
2017	AS	45	31	12	6	5	1	0	76	12	155
2017	AS-02	39	33	12	9	5	1	0	73	15	75
2017	AS-03	65	30	4	0	0	0	0	96	0	23
2017	AS-04	39	24	16	8	9	4	0	67	17	25
2017	AS-05	50	28	14	0	7	0	0	79	7	14
2011	AS	47	32	12	4	4	1	0	79	8	180
2011	AS-02	43	32	15	6	3	1	0	76	10	95
2011	AS-03	48	42	3	0	6	0	0	90	6	31
2011	AS-04	55	20	20	0	5	0	0	75	5	20
2011	AS-05	53	35	6	0	6	0	0	88	6	17

Question 15. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	36	30	19	7	8	0	0	67	14	132
2018	AS-02	41	25	16	11	7	0	0	66	18	56
2018	AS-03	48	36	8	4	4	0	0	84	8	25
2018	AS-04	28	34	24	0	14	0	0	62	14	29
2018	AS-05	17	17	50	17	0	0	0	33	17	12
2017	AS	26	46	18	6	4	0	0	72	10	156
2017	AS-02	24	47	17	8	4	0	0	71	12	76
2017	AS-03	30	52	4	9	4	0	0	83	13	23
2017	AS-04	32	28	24	8	8	0	0	60	16	25
2017	AS-05	28	43	28	0	0	0	0	72	0	14
2011	AS	26	40	23	6	3	1	1	68	9	179
2011	AS-02	32	35	26	5	1	1	0	68	6	94
2011	AS-03	19	65	10	3	0	0	3	87	3	31
2011	AS-04	15	35	30	10	10	0	0	50	20	20
2011	AS-05	24	35	24	12	0	0	6	63	13	17
2008	AS	22	38	24	10	5	0	1	61	15	182
2008	AS-01	19	38	44	0	0	0	0	56	0	16
2008	AS-02	21	46	22	7	4	0	0	67	11	90
2008	AS-03	10	24	29	14	19	0	5	35	35	21
2008	AS-04	28	44	28	0	0	0	0	72	0	18
2008	AS-05	30	35	10	15	10	0	0	65	25	20

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2018	AS	24	45	31	131
2018	AS-02	20	50	30	56
2018	AS-03	24	52	24	25
2018	AS-04	24	38	38	29
2018	AS-05	27	36	36	11
2017	AS	23	44	33	156
2017	AS-02	26	41	33	76
2017	AS-03	9	56	35	23
2017	AS-04	20	43	36	25
2017	AS-05	14	50	36	14
2011	AS	21	48	31	180
2011	AS-02	24	47	28	95
2011	AS-03	13	52	35	31
2011	AS-04	15	55	30	20
2011	AS-05	18	41	41	17

Question 47. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2018	AS	6	42	45	3	0	3	31
2018	AS-02	0	64	36	0	0	0	11
2017	AS	25	34	33	0	3	5	36
2017	AS-02	25	36	30	0	0	10	20
2011	AS	28	17	39	8	9999	8	36
2011	AS-02	23	23	45	5	9999	5	22

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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	49	38	8	2	2	0	88	4	130
2018	AS-02	45	38	11	4	4	0	82	7	56
2018	AS-03	44	48	8	0	0	0	92	0	25
2018	AS-04	71	21	4	4	0	0	93	4	28
2018	AS-05	36	55	9	0	0	0	91	0	11
2017	AS	39	45	9	5	2	0	84	7	155
2017	AS-02	37	44	13	5	1	0	81	7	75
2017	AS-03	56	31	9	4	0	0	87	4	23
2017	AS-04	43	41	0	12	4	0	84	16	25
2017	AS-05	21	72	7	0	0	0	93	0	14
2011	AS	40	42	13	4	1	1	82	5	180
2011	AS-02	41	41	13	4	0	1	83	4	95
2011	AS-03	35	45	16	3	0	0	81	3	31
2011	AS-04	35	45	10	5	5	0	80	10	20
2011	AS-05	53	29	12	6	0	0	82	6	17
2008	AS	52	34	10	3	1	1	86	4	182
2008	AS-01	56	31	6	6	0	0	88	6	16
2008	AS-02	51	34	10	4	0	0	86	4	90
2008	AS-03	52	24	14	0	5	5	80	5	21
2008	AS-04	61	33	0	6	0	0	94	6	18
2008	AS-05	40	40	15	0	5	0	80	5	20

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	31	39	16	11	3	0	70	14	130
2018	AS-02	27	45	15	11	2	0	73	13	55
2018	AS-03	38	25	17	13	8	0	63	21	24
2018	AS-04	34	34	14	14	3	0	69	17	29
2018	AS-05	42	42	17	0	0	0	83	0	12
2017	AS	24	45	15	10	5	1	70	14	154
2017	AS-02	26	48	12	9	3	1	75	12	75
2017	AS-03	13	57	13	17	0	0	70	17	23
2017	AS-04	24	44	12	9	12	0	68	20	25
2017	AS-05	46	23	23	8	0	0	69	8	13
2011	AS	23	39	16	13	8	1	63	21	179
2011	AS-02	25	41	15	12	6	1	67	18	95
2011	AS-03	32	35	10	13	10	0	68	23	31
2011	AS-04	25	35	30	5	5	0	60	10	20
2011	AS-05	6	63	6	19	6	0	69	25	16

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	11	35	36	11	6	1	0	17	47	131
2018	AS-02	16	33	35	7	7	2	0	15	50	55
2018	AS-03	8	40	20	24	8	0	0	32	48	25
2018	AS-04	3	38	41	14	3	0	0	17	41	29
2018	AS-05	17	25	50	0	8	0	0	8	42	12
2017	AS	16	25	36	10	9	1	3	20	42	156
2017	AS-02	21	26	30	10	11	0	1	22	48	76
2017	AS-03	13	18	39	9	13	0	9	24	33	23
2017	AS-04	12	29	35	16	4	4	0	21	43	25
2017	AS-05	14	21	50	0	7	0	7	8	38	14
2011	AS	11	31	27	24	6	1	2	30	42	180
2011	AS-02	8	31	25	25	6	2	2	33	41	95
2011	AS-03	10	39	26	16	6	0	3	23	50	31
2011	AS-04	20	20	25	30	5	0	0	35	40	20
2011	AS-05	18	29	29	24	0	0	0	24	47	17
2008	AS	11	26	32	21	8	1	2	29	38	180
2008	AS-01	19	6	31	38	6	0	0	44	25	16
2008	AS-02	11	26	34	18	8	0	2	27	38	88
2008	AS-03	19	38	29	10	5	0	0	14	57	21
2008	AS-04	6	44	28	6	17	0	0	22	50	18
2008	AS-05	10	20	40	30	0	0	0	30	30	20

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	12	26	29	18	12	1	3	31	40	129
2018	AS-02	7	31	22	22	11	2	5	35	41	55
2018	AS-03	20	12	36	16	16	0	0	32	32	25
2018	AS-04	11	26	37	15	11	0	0	26	37	27
2018	AS-05	25	33	17	17	8	0	0	25	58	12
2017	AS	12	21	26	22	13	3	5	38	35	156
2017	AS-02	10	18	30	22	10	4	5	35	32	76
2017	AS-03	9	26	9	26	13	4	13	47	42	23
2017	AS-04	20	24	20	16	20	0	0	35	45	25
2017	AS-05	0	14	28	43	7	0	7	54	15	14
2011	AS	16	21	29	18	11	2	3	31	39	178
2011	AS-02	19	18	25	22	11	3	2	34	40	93
2011	AS-03	10	29	32	16	10	0	3	27	40	31
2011	AS-04	20	15	30	10	15	0	10	28	39	20
2011	AS-05	12	29	41	18	0	0	0	18	41	17
2008	AS	7	13	30	30	15	2	4	48	20	182
2008	AS-01	13	13	25	25	13	0	13	43	29	16
2008	AS-02	7	10	30	30	16	3	4	49	18	90
2008	AS-03	14	19	19	24	19	0	5	45	35	21
2008	AS-04	0	28	39	17	17	0	0	33	28	18
2008	AS-05	5	10	45	35	5	0	0	40	15	20

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	13	24	35	15	11	1	2	27	38	130
2018	AS-02	11	25	36	15	11	2	0	26	37	55
2018	AS-03	20	12	32	16	16	0	4	33	33	25
2018	AS-04	4	32	29	25	11	0	0	36	36	28
2018	AS-05	17	17	50	8	8	0	0	17	33	12
2017	AS	15	29	29	12	9	2	3	22	47	156
2017	AS-02	17	30	31	14	7	0	1	21	48	76
2017	AS-03	9	17	26	9	22	4	13	37	32	23
2017	AS-04	8	33	28	12	12	8	0	26	44	25
2017	AS-05	7	21	50	14	0	0	7	15	31	14
2011	AS	20	20	34	15	9	1	2	25	40	179
2011	AS-02	13	21	34	18	10	2	2	29	36	94
2011	AS-03	16	26	26	13	13	0	6	28	45	31
2011	AS-04	40	15	25	10	10	0	0	20	55	20
2011	AS-05	41	6	47	6	0	0	0	6	47	17
2008	AS	18	23	30	17	9	1	3	27	42	176
2008	AS-01	19	25	25	13	13	0	6	27	47	16
2008	AS-02	14	24	30	17	10	2	4	28	41	84
2008	AS-03	43	14	19	14	10	0	0	24	57	21
2008	AS-04	22	6	44	17	11	0	0	28	28	18
2008	AS-05	5	40	25	30	0	0	0	30	45	20

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	5	14	34	31	12	2	2	45	20	130
2018	AS-02	2	17	37	33	7	2	2	42	19	54
2018	AS-03	12	4	28	28	20	4	4	52	17	25
2018	AS-04	3	14	34	28	21	0	0	48	17	29
2018	AS-05	8	25	25	33	8	0	0	42	33	12
2017	AS	7	15	35	27	13	1	3	41	23	156
2017	AS-02	8	20	41	22	10	0	0	32	27	76
2017	AS-03	0	9	22	35	17	0	17	63	11	23
2017	AS-04	8	12	28	32	12	8	0	48	22	25
2017	AS-05	7	14	22	36	14	0	7	54	23	14
2011	AS	6	17	34	30	10	1	3	42	23	179
2011	AS-02	5	13	39	29	11	2	1	41	19	94
2011	AS-03	6	26	23	29	10	0	6	41	34	31
2011	AS-04	5	20	20	50	5	0	0	55	25	20
2011	AS-05	6	18	41	24	6	0	6	31	25	17
2008	AS	7	12	33	31	14	0	3	47	20	179
2008	AS-01	13	13	19	44	13	0	0	56	25	16
2008	AS-02	6	11	26	36	17	0	3	55	18	87
2008	AS-03	19	14	43	10	14	0	0	24	33	21
2008	AS-04	0	17	44	22	17	0	0	39	17	18
2008	AS-05	10	0	60	30	0	0	0	30	10	20

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	17	28	27	16	9	1	2	26	46	130
2018	AS-02	15	33	25	18	7	0	2	26	48	55
2018	AS-03	20	20	28	12	16	4	0	29	42	25
2018	AS-04	21	18	36	14	11	0	0	25	39	28
2018	AS-05	8	42	25	17	8	0	0	25	50	12
2017	AS	19	28	21	14	11	1	6	27	50	156
2017	AS-02	18	29	25	10	12	2	4	23	50	76
2017	AS-03	17	22	13	9	17	4	17	33	50	23
2017	AS-04	24	24	24	17	12	0	0	28	48	25
2017	AS-05	7	29	21	21	7	0	14	33	42	14
2011	AS	20	24	27	15	10	1	3	26	46	179
2011	AS-02	16	21	29	17	13	2	2	31	39	94
2011	AS-03	29	26	16	19	3	0	6	24	59	31
2011	AS-04	30	20	25	10	10	0	5	21	53	20
2011	AS-05	18	35	41	0	6	0	0	6	53	17
2008	AS	12	22	30	21	12	0	4	34	35	181
2008	AS-01	19	31	38	6	0	0	6	7	53	16
2008	AS-02	6	25	28	24	13	0	4	39	32	89
2008	AS-03	33	14	38	0	14	0	0	14	48	21
2008	AS-04	11	17	28	28	11	0	6	41	29	18
2008	AS-05	10	15	45	25	5	0	0	30	25	20

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	13	15	28	22	15	4	3	40	31	130
2018	AS-02	15	13	28	20	15	4	6	39	31	54
2018	AS-03	4	20	28	24	16	8	0	43	26	25
2018	AS-04	17	14	28	24	17	0	0	41	31	29
2018	AS-05	17	17	33	25	8	0	0	33	33	12
2017	AS	5	15	23	27	20	2	8	52	22	156
2017	AS-02	7	19	24	23	21	1	7	47	27	76
2017	AS-03	0	26	9	17	17	9	22	50	38	23
2017	AS-04	8	0	29	43	20	0	0	63	8	25
2017	AS-05	0	15	21	36	14	0	14	58	17	14
2011	AS	5	11	20	27	22	4	11	58	18	179
2011	AS-02	6	9	23	20	28	4	10	56	17	94
2011	AS-03	6	16	13	39	13	3	10	59	26	31
2011	AS-04	5	10	15	30	25	0	15	65	18	20
2011	AS-05	0	12	18	35	24	6	6	67	13	17
2008	AS	5	9	26	30	21	1	8	55	16	179
2008	AS-01	13	0	19	50	13	0	6	67	13	16
2008	AS-02	2	10	26	28	20	2	10	56	14	88
2008	AS-03	15	10	25	35	10	0	5	47	26	20
2008	AS-04	0	6	39	28	22	0	6	53	6	18
2008	AS-05	5	15	40	10	30	0	0	40	20	20

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	11	19	46	15	5	2	2	21	31	131
2018	AS-02	7	24	53	5	5	2	4	12	33	55
2018	AS-03	12	16	32	28	8	0	4	38	29	25
2018	AS-04	10	10	41	31	3	3	0	36	21	29
2018	AS-05	8	17	58	8	0	8	0	9	27	12
2017	AS	13	26	33	13	8	1	5	23	41	156
2017	AS-02	17	25	36	10	9	0	3	20	43	76
2017	AS-03	9	13	30	9	17	0	22	33	28	23
2017	AS-04	4	40	24	24	5	4	0	30	46	25
2017	AS-05	7	7	50	28	0	0	7	31	15	14

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	42	25	7	18	7	1	68	25	130
2018	AS-02	38	30	2	23	5	2	69	29	56
2018	AS-03	38	21	21	8	13	0	58	21	24
2018	AS-04	52	14	7	21	7	0	66	28	29
2018	AS-05	50	33	8	8	0	0	83	8	12
2017	AS	41	30	10	8	12	0	71	20	156
2017	AS-02	35	35	12	9	9	0	70	18	76
2017	AS-03	65	13	13	4	4	0	78	9	23
2017	AS-04	44	16	0	16	24	0	60	40	25
2017	AS-05	50	36	7	7	0	0	86	7	14

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	49	35	2	8	5	84	14	132
2018	AS-02	45	41	4	7	4	86	11	56
2018	AS-03	52	28	4	8	8	80	16	25
2018	AS-04	52	28	0	14	7	79	21	29
2018	AS-05	50	42	0	0	8	92	8	12
2017	AS	48	30	7	9	6	78	15	156
2017	AS-02	45	35	8	8	5	79	13	76
2017	AS-03	65	17	4	9	4	83	13	23
2017	AS-04	48	24	0	12	16	72	28	25
2017	AS-05	50	28	14	7	0	79	7	14

Question 21. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	44	35	12	5	3	1	80	8	131
2018	AS-02	45	33	16	2	2	2	80	4	55
2018	AS-03	40	32	16	8	4	0	72	12	25
2018	AS-04	52	31	3	10	3	0	83	14	29
2018	AS-05	17	75	0	0	8	0	92	8	12

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	36	39	15	5	4	2	76	9	128
2018	AS-02	38	40	11	7	4	0	78	11	55
2018	AS-03	38	29	25	4	4	0	67	8	24
2018	AS-04	34	45	14	0	3	3	82	4	29
2018	AS-05	33	33	17	8	0	8	73	9	12
2017	AS	44	28	15	4	4	4	76	9	155
2017	AS-02	45	24	17	5	3	5	74	8	75
2017	AS-03	57	26	9	4	4	0	83	9	23
2017	AS-04	44	35	12	0	8	0	80	8	25
2017	AS-05	36	29	14	7	7	7	69	15	14

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	41	37	12	5	2	2	80	8	129
2018	AS-02	38	38	9	7	4	4	79	11	55
2018	AS-03	42	42	13	0	4	0	83	4	24
2018	AS-04	59	24	10	7	0	0	83	7	29
2018	AS-05	17	58	17	8	0	0	75	8	12
2017	AS	42	37	12	4	3	1	81	7	156
2017	AS-02	37	39	15	5	1	3	78	7	76
2017	AS-03	57	35	4	0	4	0	91	4	23
2017	AS-04	47	33	12	0	8	0	80	8	25
2017	AS-05	43	36	14	7	0	0	79	7	14
2011	AS	34	35	15	7	6	4	72	13	178
2011	AS-02	34	44	7	5	7	2	79	13	94
2011	AS-03	42	13	23	6	6	10	61	14	31
2011	AS-04	40	20	10	20	5	5	63	26	20
2011	AS-05	31	25	38	6	0	0	56	6	16

Question 42. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	56	28	9	4	2	0	84	6	128
2018	AS-02	54	31	11	2	2	0	85	4	54
2018	AS-03	54	25	8	4	8	0	79	13	24
2018	AS-04	66	21	7	7	0	0	86	7	29
2018	AS-05	58	33	0	8	0	0	92	8	12
2017	AS	49	35	9	3	4	0	84	7	156
2017	AS-02	49	37	10	1	3	0	86	4	76
2017	AS-03	61	31	0	0	9	0	91	9	23
2017	AS-04	44	28	12	8	9	0	72	16	25
2017	AS-05	50	43	7	0	0	0	93	0	14
2011	AS	41	37	12	4	4	1	79	8	179
2011	AS-02	44	38	9	3	5	1	83	9	94
2011	AS-03	45	29	16	0	6	3	77	7	31
2011	AS-04	45	30	10	10	5	0	75	15	20
2011	AS-05	29	35	29	6	0	0	65	6	17
2008	AS	40	42	8	4	5	1	82	9	182
2008	AS-01	38	44	6	0	13	0	81	13	16
2008	AS-02	38	43	8	8	3	0	81	11	90
2008	AS-03	48	14	14	5	19	0	62	24	21
2008	AS-04	39	56	6	0	0	0	94	0	18
2008	AS-05	45	55	0	0	0	0	100	0	20

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	28	24	17	14	11	2	3	55	26	132
2018	AS-02	21	34	20	11	11	4	0	57	22	56
2018	AS-03	24	20	20	12	20	4	0	46	33	25
2018	AS-04	38	10	14	21	7	0	10	54	31	29
2018	AS-05	25	42	8	17	0	0	8	73	18	12
2017	AS	27	24	15	11	14	5	3	56	28	156
2017	AS-02	19	30	20	9	14	3	5	53	26	76
2017	AS-03	56	13	4	4	9	9	4	80	15	23
2017	AS-04	24	16	13	24	12	12	0	45	41	25
2017	AS-05	43	29	0	14	14	0	0	72	28	14

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	28	37	12	11	5	2	4	70	17	131
2018	AS-02	21	41	14	11	5	4	4	67	17	56
2018	AS-03	36	36	8	12	8	0	0	72	20	25
2018	AS-04	38	34	17	3	0	3	3	78	4	29
2018	AS-05	25	42	8	17	8	0	0	67	25	12
2017	AS	33	31	14	13	4	4	1	67	18	155
2017	AS-02	30	33	15	14	4	3	1	65	19	76
2017	AS-03	48	26	9	0	9	9	0	81	10	23
2017	AS-04	35	28	8	17	5	4	4	68	23	25
2017	AS-05	31	39	15	8	0	8	0	75	8	13
2011	AS	35	33	12	9	6	5	0	71	16	179
2011	AS-02	34	37	12	11	3	4	0	74	14	95
2011	AS-03	35	26	10	6	10	13	0	70	19	31
2011	AS-04	50	15	10	15	5	5	0	68	21	20
2011	AS-05	38	19	25	6	13	0	0	56	19	16
2008	AS	34	30	12	11	10	2	2	66	22	182
2008	AS-01	31	25	19	13	13	0	0	56	25	16
2008	AS-02	31	28	10	13	13	2	2	62	28	90
2008	AS-03	43	29	0	5	24	0	0	71	29	21
2008	AS-04	33	28	22	6	0	6	6	69	6	18
2008	AS-05	45	30	15	10	0	0	0	75	10	20

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	30	28	25	10	5	2	59	15	131
2018	AS-02	25	29	27	11	4	5	57	15	56
2018	AS-03	36	24	24	4	12	0	60	16	25
2018	AS-04	45	21	21	14	0	0	66	14	29
2018	AS-05	17	33	33	8	8	0	50	17	12

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	21	21	15	15	17	10	2	48	36	131
2018	AS-02	16	20	18	16	18	9	4	41	39	56
2018	AS-03	28	12	8	24	20	8	0	43	48	25
2018	AS-04	34	21	7	3	14	21	0	70	22	29
2018	AS-05	8	50	17	17	8	0	0	58	25	12
2017	AS	15	18	22	12	17	13	3	40	34	155
2017	AS-02	9	20	25	16	18	12	0	33	38	76
2017	AS-03	30	17	9	4	9	26	4	69	19	23
2017	AS-04	28	12	21	12	16	4	8	45	32	25
2017	AS-05	8	23	15	15	15	23	0	40	40	13
2011	AS	12	20	20	17	16	14	1	37	39	179
2011	AS-02	13	22	17	20	17	10	1	39	42	94
2011	AS-03	10	23	19	16	10	23	0	42	33	31
2011	AS-04	10	15	25	10	20	20	0	31	38	20
2011	AS-05	12	12	29	12	24	12	0	27	40	17

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	AS	21	79	131
2018	AS-02	22	78	55
2018	AS-03	32	68	25
2018	AS-04	21	79	29
2018	AS-05	0	100	12

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2018	AS	59	27
2018	AS-02	58	12

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2018	AS	59	27

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2018	AS	0	27
2018	AS-02	0	12

Question 49g. From whom did you experience harassment on the job? Other
Survey year	Demographic	(%)	Total responses
2018	AS	0	27
2018	AS-02	0	12

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2018	AS	48	27
2018	AS-02	50	12

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	(%)	Total responses
2018	AS	33	27
2018	AS-02	50	12

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2018	AS	41	27
2018	AS-02	42	12

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	(%)	Total responses
2018	AS	30	27

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year	Demographic	(%)	Total responses
2018	AS	44	27
2018	AS-02	58	12

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	(%)	Total responses
2018	AS	48	27
2018	AS-02	58	12

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	(%)	Total responses
2018	AS	30	27

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	(%)	Total responses
2018	AS	0	27
2018	AS-02	0	12

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	(%)	Total responses
2018	AS	44	27
2018	AS-02	58	12

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year	Demographic	(%)	Total responses
2018	AS	33	27
2018	AS-02	50	12

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2018	AS	74	27

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2018	AS	22	27

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2018	AS	30	27

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2018	AS	30	27
2018	AS-02	42	12

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2018	AS	0	27
2018	AS-02	0	12

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2018	AS	19	26

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2018	AS	42	26
2018	AS-02	50	12

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2018	AS	62	26

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	(%)	Total responses
2018	AS	0	26
2018	AS-02	0	12

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2018	AS	62	26

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	21	18	20	4	8	23	8	55	16	131
2018	AS-02	16	29	20	2	5	21	7	63	10	56
2018	AS-03	20	8	24	8	12	20	8	39	28	25
2018	AS-04	31	10	7	0	10	31	10	71	18	29
2018	AS-05	25	8	33	17	0	8	8	40	20	12
2017	AS	15	16	22	6	7	25	8	47	20	156
2017	AS-02	8	21	24	8	8	23	9	42	23	76
2017	AS-03	22	4	17	0	9	44	4	50	17	23
2017	AS-04	20	13	16	8	9	24	12	50	25	25
2017	AS-05	28	14	22	7	7	21	0	54	18	14

Question 54. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	33	23	18	8	8	10	1	62	17	131
2018	AS-02	32	30	16	7	5	7	2	69	14	56
2018	AS-03	28	16	20	12	16	8	0	48	30	25
2018	AS-04	45	14	14	7	3	17	0	71	13	29
2018	AS-05	25	17	33	8	8	8	0	45	18	12
2017	AS	26	24	20	8	6	14	2	59	17	155
2017	AS-02	20	31	17	10	4	17	1	62	18	76
2017	AS-03	41	14	18	5	9	14	0	63	16	22
2017	AS-04	32	17	20	8	12	8	4	55	23	25
2017	AS-05	21	22	21	14	7	14	0	50	25	14
2011	AS	31	33	16	7	4	8	0	71	12	178
2011	AS-02	37	34	13	8	4	4	0	74	12	93
2011	AS-03	35	29	10	6	6	13	0	74	15	31
2011	AS-04	20	30	35	0	5	10	0	56	6	20
2011	AS-05	18	53	12	12	0	6	0	75	13	17

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	AS	8	92	132
2018	AS-02	9	91	56
2018	AS-05	0	100	12

Question 56c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	(%)	Total responses
2018	AS	0	11

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2018	AS	0	11

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2018	AS	0	11

Question 56g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	(%)	Total responses
2018	AS	0	11

Question 57g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	(%)	Total responses
2018	AS	0	11

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2018	AS	0	11

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	(%)	Total responses
2018	AS	0	11

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2018	AS	0	11

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2018	AS	0	11

Question 58h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	(%)	Total responses
2018	AS	0	11

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	(%)	Total responses
2018	AS	45	11

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year	Demographic	(%)	Total responses
2018	AS	0	10

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2018	AS	0	10

Question 59c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2018	AS	0	10

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year	Demographic	(%)	Total responses
2018	AS	0	10

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2018	AS	0	10

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year	Demographic	(%)	Total responses
2018	AS	0	10

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2018	AS	50	10

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year	Demographic	(%)	Total responses
2018	AS	0	10

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	(%)	Total responses
2018	AS	0	10

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year	Demographic	(%)	Total responses
2018	AS	0	10

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	20	12	25	2	5	26	10	50	11	131
2018	AS-02	13	21	27	4	4	21	11	50	11	56
2018	AS-03	20	4	28	0	8	32	8	40	13	25
2018	AS-04	34	7	10	3	7	28	10	67	17	29
2018	AS-05	25	0	42	0	0	25	8	38	0	12
2017	AS	17	14	21	3	3	35	7	53	10	155
2017	AS-02	13	16	27	3	4	31	7	47	11	75
2017	AS-03	17	0	17	0	0	61	4	50	0	23
2017	AS-04	20	13	12	0	9	35	12	61	16	25
2017	AS-05	28	0	22	7	0	36	7	50	12	14

Question 61. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	32	22	22	5	5	13	1	63	12	130
2018	AS-02	27	30	20	9	2	11	2	65	12	56
2018	AS-03	33	25	21	4	8	8	0	64	14	24
2018	AS-04	45	10	17	3	7	17	0	67	13	29
2018	AS-05	25	17	33	0	8	17	0	50	10	12
2017	AS	28	21	20	3	4	22	2	64	9	154
2017	AS-02	23	24	21	5	4	20	3	61	12	75
2017	AS-03	41	5	23	0	0	32	0	67	0	22
2017	AS-04	24	21	16	0	12	28	0	61	17	25
2017	AS-05	28	22	14	7	0	21	7	70	10	14
2011	AS	33	38	13	4	2	10	0	78	7	180
2011	AS-02	35	39	12	7	0	7	0	80	8	95
2011	AS-03	42	29	10	3	3	13	0	81	7	31
2011	AS-04	30	45	0	0	5	20	0	94	6	20
2011	AS-05	12	47	35	0	0	6	0	63	0	17

Top of Page

Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	59	21	10	5	4	0	2	81	9	128
2018	AS-02	56	26	9	4	4	0	2	83	8	54
2018	AS-03	48	24	12	8	8	0	0	72	16	25
2018	AS-04	70	11	7	7	0	0	4	85	8	27
2018	AS-05	58	17	17	0	8	0	0	75	8	12
2017	AS	48	27	11	6	4	4	0	77	11	156
2017	AS-02	44	29	10	8	4	5	0	77	12	76
2017	AS-03	52	35	4	0	4	4	0	91	5	23
2017	AS-04	59	16	8	5	8	5	0	78	13	25
2017	AS-05	50	28	22	0	0	0	0	78	0	14

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	17	25	20	19	14	5	0	44	35	131
2018	AS-02	9	29	21	18	18	5	0	40	38	56
2018	AS-03	20	28	20	16	12	4	0	50	29	25
2018	AS-04	34	21	10	21	7	7	0	59	30	29
2018	AS-05	8	25	25	17	25	0	0	33	42	12
2017	AS	12	30	20	15	16	7	1	45	34	156
2017	AS-02	9	32	17	18	17	7	0	44	38	76
2017	AS-03	13	35	26	13	9	4	0	50	23	23
2017	AS-04	21	24	16	16	16	8	0	49	34	25
2017	AS-05	14	22	21	14	14	14	0	42	33	14

Question 66. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	22	25	19	20	11	3	49	31	131
2018	AS-02	16	27	21	20	13	4	44	33	56
2018	AS-03	36	16	16	20	12	0	52	32	25
2018	AS-04	25	32	11	21	7	4	59	30	28
2018	AS-05	25	25	25	8	17	0	50	25	12
2017	AS	17	37	22	10	10	4	56	21	155
2017	AS-02	11	41	24	9	13	1	52	23	75
2017	AS-03	30	39	13	9	4	5	73	14	23
2017	AS-04	24	24	16	12	16	8	52	31	25
2017	AS-05	21	29	28	7	0	14	58	8	14

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	37	28	16	9	8	2	66	18	132
2018	AS-02	45	23	18	7	7	0	68	14	56
2018	AS-03	36	28	12	12	12	0	64	24	25
2018	AS-04	28	34	24	7	3	3	64	11	29
2018	AS-05	33	25	8	8	25	0	58	33	12
2017	AS	40	28	11	11	8	2	69	20	156
2017	AS-02	35	31	7	16	9	3	67	26	76
2017	AS-03	39	17	26	4	13	0	56	17	23
2017	AS-04	36	36	16	8	4	0	72	12	25
2017	AS-05	64	7	7	14	7	0	72	21	14

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	11	36	27	14	11	1	1	48	25	132
2018	AS-02	11	41	21	14	13	0	0	52	27	56
2018	AS-03	16	40	28	8	4	4	0	58	13	25
2018	AS-04	7	45	21	10	17	0	0	52	28	29
2018	AS-05	17	8	42	25	8	0	0	25	33	12
2017	AS	16	27	24	19	13	1	1	44	32	156
2017	AS-02	13	19	29	20	18	1	0	32	39	76
2017	AS-03	22	31	26	13	4	0	4	55	18	23
2017	AS-04	20	37	16	20	8	0	0	57	28	25
2017	AS-05	21	36	22	14	7	0	0	57	21	14

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	23	37	21	11	5	1	2	61	17	131
2018	AS-02	18	38	25	13	5	0	2	56	18	56
2018	AS-03	42	25	4	17	4	4	4	73	23	24
2018	AS-04	28	45	21	0	7	0	0	72	7	29
2018	AS-05	17	17	50	17	0	0	0	33	17	12
2017	AS	21	34	22	11	10	0	3	56	22	156
2017	AS-02	14	28	33	11	12	0	3	43	23	76
2017	AS-03	35	31	9	9	9	0	9	71	19	23
2017	AS-04	24	41	8	20	8	0	0	65	28	25
2017	AS-05	28	36	21	7	7	0	0	64	15	14

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	18	30	20	17	15	1	1	48	32	131
2018	AS-02	20	32	18	18	13	0	0	52	30	56
2018	AS-03	25	42	21	4	8	0	0	67	13	24
2018	AS-04	14	28	24	14	21	0	0	41	34	29
2018	AS-05	8	25	8	42	17	0	0	33	58	12
2017	AS	17	23	23	18	16	0	3	41	35	156
2017	AS-02	16	18	19	22	21	0	4	36	45	76
2017	AS-03	26	13	39	9	9	0	4	41	18	23
2017	AS-04	16	35	21	4	24	0	0	51	28	25
2017	AS-05	21	29	21	21	7	0	0	50	28	14

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	48	22	16	5	4	0	5	74	10	131
2018	AS-02	50	20	14	7	4	0	5	74	11	56
2018	AS-03	56	20	12	0	8	0	4	79	8	25
2018	AS-04	50	18	21	4	4	0	4	70	7	28
2018	AS-05	42	33	17	8	0	0	0	75	8	12
2017	AS	43	21	15	7	4	1	10	71	12	155
2017	AS-02	36	16	19	7	5	1	17	63	14	76
2017	AS-03	59	14	9	5	5	0	9	80	10	22
2017	AS-04	52	20	16	5	4	0	4	75	9	25
2017	AS-05	50	28	14	7	0	0	0	79	7	14

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	30	32	23	8	8	1	62	15	132
2018	AS-02	23	34	25	9	9	0	57	18	56
2018	AS-03	44	16	20	12	8	0	60	20	25
2018	AS-04	41	41	7	3	7	0	83	10	29
2018	AS-05	17	33	42	8	0	0	50	8	12
2017	AS	37	26	18	11	8	0	63	19	153
2017	AS-02	35	20	21	12	11	0	56	23	74
2017	AS-03	50	36	5	5	5	0	86	9	22
2017	AS-04	39	28	4	16	12	0	68	28	25
2017	AS-05	21	36	36	7	0	0	57	7	14

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	22	39	26	8	4	0	2	62	12	132
2018	AS-02	25	41	23	5	4	0	2	67	9	56
2018	AS-03	24	28	28	16	4	0	0	52	20	25
2018	AS-04	28	48	7	14	3	0	0	76	17	29
2018	AS-05	8	33	50	0	8	0	0	42	8	12
2017	AS	26	34	24	11	4	1	1	61	15	153
2017	AS-02	26	32	26	11	4	0	1	59	15	74
2017	AS-03	32	45	18	0	5	0	0	77	5	22
2017	AS-04	32	28	20	16	0	4	0	62	17	25
2017	AS-05	21	36	36	7	0	0	0	57	7	14

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	12	40	22	16	8	2	53	25	132
2018	AS-02	9	41	18	23	7	2	51	31	56
2018	AS-03	20	32	24	8	16	0	52	24	25
2018	AS-04	17	48	14	17	3	0	66	21	29
2018	AS-05	8	42	33	0	17	0	50	17	12
2017	AS	15	32	29	16	8	0	47	24	152
2017	AS-02	10	31	29	20	9	0	41	30	73
2017	AS-03	32	32	23	9	5	0	64	14	22
2017	AS-04	12	40	28	12	8	0	52	20	25
2017	AS-05	21	28	29	14	7	0	50	21	14

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	19	35	18	16	11	2	55	27	132
2018	AS-02	16	43	18	14	7	2	60	22	56
2018	AS-03	20	28	16	12	24	0	48	36	25
2018	AS-04	31	34	14	10	10	0	66	21	29
2018	AS-05	8	25	17	42	8	0	33	50	12
2017	AS	22	32	25	12	7	1	54	20	153
2017	AS-02	14	41	29	8	8	0	54	16	74
2017	AS-03	36	27	14	9	9	5	67	19	22
2017	AS-04	32	28	20	16	4	0	60	20	25
2017	AS-05	21	21	28	29	0	0	43	29	14

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	28	30	25	9	6	1	2	59	16	130
2018	AS-02	25	23	30	13	7	2	0	49	20	56
2018	AS-03	32	36	24	0	4	0	4	71	4	25
2018	AS-04	39	29	18	7	7	0	0	68	14	28
2018	AS-05	18	36	27	9	9	0	0	55	18	11
2017	AS	26	33	20	12	7	0	2	60	20	152
2017	AS-02	19	34	22	15	8	0	1	54	24	73
2017	AS-03	32	45	9	5	5	0	5	81	10	22
2017	AS-04	39	17	20	20	4	0	0	56	24	25
2017	AS-05	21	43	21	7	7	0	0	64	15	14

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	55	24	9	8	2	0	2	81	9	132
2018	AS-02	52	21	9	13	4	0	2	75	16	56
2018	AS-03	52	32	12	4	0	0	0	84	4	25
2018	AS-04	72	17	7	0	0	0	3	93	0	29
2018	AS-05	50	25	8	17	0	0	0	75	17	12
2017	AS	66	18	8	3	2	1	3	87	5	156
2017	AS-02	60	22	9	4	3	1	1	84	7	76
2017	AS-03	83	4	4	0	0	0	9	95	0	23
2017	AS-04	60	24	0	8	4	0	4	88	12	25
2017	AS-05	72	21	7	0	0	0	0	93	0	14

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	69	18	5	2	2	5	92	3	131
2018	AS-02	70	18	9	2	0	2	89	2	56
2018	AS-03	68	28	0	0	4	0	96	4	25
2018	AS-04	76	14	3	0	0	7	96	0	29
2018	AS-05	50	17	0	8	8	17	80	20	12

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	66	10	9	4	4	2	5	82	8	131
2018	AS-02	70	7	9	5	2	2	5	83	8	56
2018	AS-03	60	12	8	4	12	4	0	75	17	25
2018	AS-04	66	14	14	0	0	3	3	85	0	29
2018	AS-05	67	17	0	8	0	0	8	91	9	12
2017	AS	69	12	4	4	6	0	4	85	11	156
2017	AS-02	67	10	5	7	5	0	5	82	12	76
2017	AS-03	74	9	0	0	9	0	9	90	10	23
2017	AS-04	59	24	0	4	9	0	4	87	13	25
2017	AS-05	79	14	7	0	0	0	0	93	0	14

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	48	30	12	2	7	1	79	9	132
2018	AS-02	46	29	20	0	5	0	75	5	56
2018	AS-03	56	20	12	4	8	0	76	12	25
2018	AS-04	52	31	3	7	3	3	86	11	29
2018	AS-05	42	42	8	0	8	0	83	8	12
2017	AS	44	35	10	5	3	3	82	8	156
2017	AS-02	44	35	12	4	3	3	81	7	76
2017	AS-03	61	22	9	0	4	4	86	5	23
2017	AS-04	39	41	8	8	0	4	84	8	25
2017	AS-05	50	36	7	0	7	0	86	7	14

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	52	23	12	5	7	2	76	12	132
2018	AS-02	46	30	11	5	5	2	78	11	56
2018	AS-03	56	12	12	4	16	0	68	20	25
2018	AS-04	69	10	7	7	3	3	82	11	29
2018	AS-05	50	25	17	0	8	0	75	8	12
2017	AS	56	21	11	6	5	3	78	11	156
2017	AS-02	53	22	12	7	4	3	77	11	76
2017	AS-03	74	9	4	0	9	4	86	9	23
2017	AS-04	59	21	8	4	5	4	83	9	25
2017	AS-05	57	36	7	0	0	0	93	0	14

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	48	9	5	2	2	35	87	6	130
2018	AS-02	39	7	2	0	2	50	93	4	56
2018	AS-03	67	4	4	4	0	21	89	5	24
2018	AS-04	50	11	7	4	0	29	85	5	28
2018	AS-05	58	8	17	0	0	17	80	0	12
2017	AS	48	9	4	3	1	36	89	5	155
2017	AS-02	45	3	5	0	0	47	90	0	75
2017	AS-03	48	17	0	4	0	30	94	6	23
2017	AS-04	35	17	0	4	0	44	93	7	25
2017	AS-05	86	0	0	0	7	7	92	8	14

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	62	21	5	2	2	0	8	90	4	132
2018	AS-02	64	18	5	2	0	0	11	92	2	56
2018	AS-03	80	12	0	0	4	0	4	96	4	25
2018	AS-04	55	24	7	7	0	0	7	85	7	29
2018	AS-05	58	33	0	0	8	0	0	92	8	12
2017	AS	66	18	6	2	0	1	8	92	2	155
2017	AS-02	64	16	9	1	0	1	8	88	1	75
2017	AS-03	61	22	4	0	0	0	13	95	0	23
2017	AS-04	67	13	4	8	0	0	9	87	9	25
2017	AS-05	78	22	0	0	0	0	0	100	0	14

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	58	26	8	2	3	3	86	5	132
2018	AS-02	57	25	7	4	4	4	85	7	56
2018	AS-03	60	28	8	0	0	4	92	0	25
2018	AS-04	62	24	7	3	0	3	89	4	29
2018	AS-05	42	33	8	0	17	0	75	17	12
2017	AS	61	21	4	1	7	5	87	8	156
2017	AS-02	58	26	3	0	5	8	91	6	76
2017	AS-03	52	22	13	0	9	4	77	9	23
2017	AS-04	64	16	8	4	5	4	83	9	25
2017	AS-05	86	7	0	0	7	0	93	7	14

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	50	33	9	2	2	0	3	86	5	132
2018	AS-02	38	45	11	0	4	0	4	85	4	56
2018	AS-03	64	24	8	4	0	0	0	88	4	25
2018	AS-04	69	17	10	0	0	0	3	89	0	29
2018	AS-05	50	25	0	17	0	0	8	82	18	12
2017	AS	53	27	10	3	2	1	4	84	5	156
2017	AS-02	46	30	13	3	3	1	4	81	6	76
2017	AS-03	70	17	4	4	0	0	4	91	5	23
2017	AS-04	55	16	16	9	0	0	4	75	9	25
2017	AS-05	57	36	7	0	0	0	0	93	0	14

Question 63. Overall, my level of work-related stress is…
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	8	35	35	16	5	44	21	130
2018	AS-02	5	39	34	16	5	45	21	56
2018	AS-03	8	33	33	17	8	42	25	24
2018	AS-04	14	36	39	7	4	50	11	28
2018	AS-05	8	42	25	25	0	50	25	12
2017	AS	12	33	32	15	8	44	24	156
2017	AS-02	10	29	33	19	10	38	29	76
2017	AS-03	17	52	13	9	9	70	17	23
2017	AS-04	16	24	35	16	8	40	24	25
2017	AS-05	14	43	43	0	0	57	0	14

Question 64. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	13	19	34	22	11	0	34	32	131
2018	AS-02	13	27	32	16	13	0	29	39	56
2018	AS-03	20	8	36	32	4	0	36	28	25
2018	AS-04	11	11	36	29	14	0	43	21	28
2018	AS-05	17	17	33	25	8	0	33	33	12
2017	AS	10	23	36	22	8	1	30	34	155
2017	AS-02	13	23	37	21	6	0	26	37	76
2017	AS-03	9	14	36	23	18	0	41	23	22
2017	AS-04	9	24	35	24	8	0	32	32	25
2017	AS-05	0	21	36	28	7	7	38	23	14

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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	67	19	8	1	2	3	2	70	30	132
2018	AS-02	68	20	7	0	2	2	2	70	30	56
2018	AS-03	52	24	12	4	0	4	4	57	43	25
2018	AS-04	76	14	7	0	0	3	0	79	21	29
2018	AS-05	67	17	8	0	8	0	0	67	33	12
2017	AS	70	13	8	1	2	4	2	74	26	156
2017	AS-02	72	10	9	1	2	4	1	76	24	76
2017	AS-03	56	26	13	0	4	0	0	56	44	23
2017	AS-04	72	16	0	0	5	8	0	78	22	25
2017	AS-05	78	0	15	0	0	7	0	84	16	14

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year	Demographic	(%)	Total responses
2018	AS	18	38
2018	AS-02	13	16
2018	AS-03	20	10
2017	AS	17	35
2017	AS-02	12	16
2017	AS-03	30	10

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2018	AS	16	38
2018	AS-02	25	16
2018	AS-03	10	10
2017	AS	3	35
2017	AS-02	6	16
2017	AS-03	0	10

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2018	AS	26	38
2018	AS-02	25	16
2018	AS-03	30	10
2017	AS	18	35
2017	AS-02	33	16
2017	AS-03	10	10

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2018	AS	21	38
2018	AS-02	19	16
2018	AS-03	20	10
2017	AS	38	35
2017	AS-02	25	16
2017	AS-03	40	10

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2018	AS	3	38
2018	AS-02	6	16
2018	AS-03	0	10
2017	AS	15	35
2017	AS-02	20	16
2017	AS-03	20	10

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year	Demographic	(%)	Total responses
2018	AS	32	38
2018	AS-02	13	16
2018	AS-03	50	10

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year	Demographic	(%)	Total responses
2018	AS	32	38
2018	AS-02	38	16
2018	AS-03	30	10
2017	AS	46	35
2017	AS-02	50	16
2017	AS-03	10	10

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2018	AS	13	53	19	0	9	6	32
2018	AS-02	21	50	21	0	7	0	14
2017	AS	3	60	17	11	9	0	36
2017	AS-02	6	55	20	6	13	0	16
2017	AS-03	0	70	20	10	0	0	10

Question 70. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	AS	68	32	38
2018	AS-02	63	38	16
2018	AS-03	80	20	10

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	56	12	7	8	7	2	8	76	16	131
2018	AS-02	54	11	7	13	5	0	11	72	20	56
2018	AS-03	48	12	12	4	12	4	8	68	18	25
2018	AS-04	66	21	3	3	3	3	0	89	7	29
2018	AS-05	50	8	8	0	17	0	17	70	20	12

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	21	18	11	18	18	3	11	45	42	38
2018	AS-02	19	13	19	19	13	6	13	38	38	16
2018	AS-03	40	20	10	20	10	0	0	60	30	10
2017	AS	16	24	17	14	11	3	16	49	30	37
2017	AS-02	6	29	20	6	6	6	29	52	17	17
2017	AS-03	30	20	30	10	0	0	10	55	11	10

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	5	8	19	14	27	0	27	19	56	37
2018	AS-02	6	6	25	19	25	0	19	15	54	16
2018	AS-03	10	20	20	10	30	0	10	33	44	10
2017	AS	13	13	16	8	15	11	24	40	35	37
2017	AS-02	0	23	17	6	7	13	34	43	25	17
2017	AS-03	40	10	10	0	10	20	10	71	15	10

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Date modified:: 2017-08-24

2018 Public Service Employee Survey Results by Theme for National Research Council Canada by Question 78. Please indicate your occupational group and level. Occupational group and level - AS

Table of Contents

Employee engagement

Question 5. I get a sense of satisfaction from my work.

Question 9. Overall, I feel valued at work.

Question 10. I am proud of the work that I do.

Question 14. Overall, I like my job.

Question 43. I would recommend my department or agency as a great place to work.

Question 44. I am satisfied with my department or agency.

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Question 26. I am satisfied with the quality of supervision I receive.

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Question 30. I have confidence in the senior management of my department or agency.

Question 31. Senior management in my department or agency makes effective and timely decisions.

Question 32. Essential information flows effectively from senior management to staff.

Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.

Question 7. I have clear work objectives.

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Job fit and development

Question 1. I get the training I need to do my job.

Question 2. My job is a good fit with my interests.

Question 3. My job is a good fit with my skills.

Question 37. My department or agency does a good job of supporting employee career development.

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.

Question 12. I am encouraged to be innovative or to take initiative in my work.

Question 13. I have support at work to provide a high level of service.

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.

Question 15. I can complete my assigned workload during my regular working hours.

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?

Question 47. Please indicate your reason for leaving.

Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Question 20. In my work unit, individuals behave in a respectful manner.

Question 21. The people I work with value my ideas and opinions.

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 42. Overall, my department or agency treats me with respect.

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Harassment

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 49a. From whom did you experience harassment on the job? Co-workers

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 49g. From whom did you experience harassment on the job? Other

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark