2018 Public Service Employee Survey Results by Theme for Canadian Environmental Assessment Agency by Question 87. Are you an Aboriginal person?

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 40 41 20 0 0 0 0 80 0 10
2017 Non-Aboriginal 45 39 11 4 1 0 0 84 6 218
2011 Aboriginal 22 40 9 20 10 0 0 62 30 10
2011 Non-Aboriginal 41 35 15 5 4 0 0 76 9 183

Question 9. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 30 50 10 10 0 0 0 80 10 10
2017 Non-Aboriginal 43 37 11 4 4 0 0 81 8 215

Question 10. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 40 51 9 0 0 0 0 91 0 10
2017 Non-Aboriginal 56 32 8 3 1 0 0 88 4 218
2011 Aboriginal 42 38 0 10 10 0 0 80 20 10
2011 Non-Aboriginal 57 37 4 1 1 0 0 93 2 183

Question 14. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 30 60 9 0 0 0 0 91 0 10
2017 Non-Aboriginal 47 40 7 4 2 0 0 87 6 218
2011 Aboriginal 22 58 0 20 0 0 0 80 20 10
2011 Non-Aboriginal 47 38 8 6 1 0 0 85 8 183

Question 43. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 50 50 0 0 0 0 0 100 0 10
2017 Non-Aboriginal 52 34 8 2 3 0 0 87 5 218
2011 Aboriginal 22 39 19 10 10 0 0 61 20 10
2011 Non-Aboriginal 46 28 16 7 3 1 0 75 10 182

Question 44. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 49 51 0 0 0 0 0 100 0 10
2017 Non-Aboriginal 51 36 9 2 2 0 0 87 4 218
2011 Aboriginal 32 29 10 19 10 0 0 61 29 10
2011 Non-Aboriginal 46 31 13 7 3 0 0 77 10 182

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 30 30 30 11 0 0 0 59 11 10
2017 Non-Aboriginal 43 24 17 9 3 4 0 70 12 218
2011 Aboriginal 22 10 28 20 20 0 0 32 40 10
2011 Non-Aboriginal 38 24 16 12 7 2 0 64 20 182
Top of Page

Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 50 41 0 9 0 0 0 91 9 10
2017 Non-Aboriginal 52 33 7 4 1 2 1 88 5 218
2011 Aboriginal 52 10 28 10 0 0 0 62 10 10
2011 Non-Aboriginal 49 30 7 7 4 2 1 82 11 183

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 60 31 0 9 0 0 0 91 9 10
2017 Non-Aboriginal 49 34 7 4 3 2 1 85 8 218
2011 Aboriginal 42 29 19 0 10 0 0 71 10 10
2011 Non-Aboriginal 48 31 9 7 4 1 0 79 12 183

Question 26. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 60 40 0 0 0 0 0 100 0 10
2017 Non-Aboriginal 58 25 9 4 4 0 0 83 8 218

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 50 20 20 0 0 10 0 78 0 10
2017 Non-Aboriginal 46 36 6 6 0 5 0 87 7 218
2011 Aboriginal 32 10 38 20 0 0 0 42 20 10
2011 Non-Aboriginal 36 33 15 7 4 5 0 73 12 183

Question 30. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 29 40 10 0 0 20 0 87 0 10
2017 Non-Aboriginal 44 38 11 5 1 0 0 83 6 217
2011 Aboriginal 12 40 9 40 0 0 0 51 40 10
2011 Non-Aboriginal 30 35 17 11 6 2 0 66 17 183

Question 31. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 30 30 0 10 0 30 0 86 14 10
2017 Non-Aboriginal 34 38 15 10 2 2 0 73 12 218
2011 Aboriginal 12 39 19 10 20 0 0 51 30 10
2011 Non-Aboriginal 21 43 13 14 5 4 0 66 20 183

Question 32. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 40 29 11 10 0 10 0 77 11 10
2017 Non-Aboriginal 27 40 14 12 5 1 0 68 18 218
2011 Aboriginal 12 29 0 39 20 0 0 41 59 10
2011 Non-Aboriginal 16 46 13 16 9 1 0 62 25 183
Top of Page

Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 40 39 11 10 0 0 0 79 10 10
2017 Non-Aboriginal 39 41 10 5 4 0 0 81 9 218
2011 Aboriginal 22 20 20 30 9 0 0 42 38 10
2011 Non-Aboriginal 32 46 9 9 4 0 0 78 13 183

Question 7. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 30 39 30 0 0 0 0 70 0 10
2017 Non-Aboriginal 34 44 10 9 3 0 0 78 12 218

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 10 20 0 19 0 41 10 61 39 10
2017 Non-Aboriginal 16 29 10 14 5 23 4 61 26 218

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 50 30 20 0 0 0 0 80 0 10
2017 Non-Aboriginal 41 41 9 3 3 2 1 84 7 218
2011 Aboriginal 42 10 19 20 10 0 0 52 30 10
2011 Non-Aboriginal 32 45 9 7 5 1 1 78 13 183

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Non-Aboriginal 41 33 8 10 0 5 3 81 10 61

Job fit and development

Question 1. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 10 30 20 30 10 0 0 40 40 10
2017 Non-Aboriginal 31 46 12 9 2 0 0 77 11 218
2011 Aboriginal 20 51 19 0 10 0 0 71 10 10
2011 Non-Aboriginal 38 43 10 5 2 0 2 82 7 182

Question 2. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 60 30 9 0 0 0 0 91 0 10
2017 Non-Aboriginal 48 39 9 3 1 0 0 87 5 218
2011 Aboriginal 20 70 0 10 0 0 0 90 10 10
2011 Non-Aboriginal 50 37 9 3 2 0 0 87 4 182

Question 3. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 61 39 0 0 0 0 0 100 0 10
2017 Non-Aboriginal 48 44 6 3 0 0 0 92 3 218
2011 Aboriginal 20 80 0 0 0 0 0 100 0 10
2011 Non-Aboriginal 51 42 3 3 2 0 0 92 4 183

Question 37. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 20 30 21 20 10 0 0 50 29 10
2017 Non-Aboriginal 32 38 14 10 5 1 0 71 15 217
2011 Aboriginal 10 51 0 19 20 0 0 62 38 10
2011 Non-Aboriginal 31 38 13 9 5 2 2 72 15 183

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 10 20 20 21 19 10 0 33 45 10
2017 Non-Aboriginal 23 31 10 20 12 3 0 56 33 218
2011 Aboriginal 10 12 0 30 38 10 0 24 76 10
2011 Non-Aboriginal 15 27 20 16 17 2 3 44 35 183

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 40 19 21 20 0 0 0 59 20 10
2017 Non-Aboriginal 40 42 9 8 1 0 0 82 9 218
2011 Aboriginal 22 29 19 20 10 0 0 51 30 10
2011 Non-Aboriginal 36 42 9 9 3 0 0 78 13 183

Question 12. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 40 50 0 10 0 0 0 90 10 10
2017 Non-Aboriginal 41 35 16 5 3 0 0 77 8 218

Question 13. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 30 50 0 20 0 0 0 80 20 10
2017 Non-Aboriginal 43 39 8 8 1 0 0 83 9 218
2011 Aboriginal 32 39 9 10 10 0 0 71 20 10
2011 Non-Aboriginal 41 37 10 7 3 1 0 80 10 181

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 30 20 30 10 0 9 0 55 11 10
2017 Non-Aboriginal 30 42 18 6 1 2 0 74 8 217

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 59 21 10 10 0 0 0 80 10 10
2017 Non-Aboriginal 48 32 8 8 3 0 0 81 11 218
2011 Aboriginal 42 29 0 19 10 0 0 71 29 10
2011 Non-Aboriginal 48 34 3 10 5 0 1 82 15 183

Question 15. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 51 40 9 0 0 0 0 91 0 10
2017 Non-Aboriginal 30 40 22 6 2 0 0 70 8 218
2011 Aboriginal 22 48 20 0 10 0 0 70 10 10
2011 Non-Aboriginal 27 40 18 9 7 0 0 66 16 182

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 Aboriginal 19 30 51 10
2017 Non-Aboriginal 27 34 39 217
2011 Aboriginal 50 32 19 10
2011 Non-Aboriginal 33 32 35 183

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 Non-Aboriginal 20 22 44 3 6 5 58
2011 Non-Aboriginal 3 15 57 12 9999 13 60
Top of Page

Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 40 50 10 0 0 0 0 90 0 10
2017 Non-Aboriginal 52 37 7 3 1 0 0 89 4 218
2011 Aboriginal 32 58 0 10 0 0 0 90 10 10
2011 Non-Aboriginal 48 44 2 3 3 0 0 92 5 183

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 39 51 0 10 0 0 0 90 10 10
2017 Non-Aboriginal 37 44 9 8 1 0 0 81 9 218
2011 Aboriginal 22 40 19 0 20 0 0 62 20 10
2011 Non-Aboriginal 29 52 7 8 3 1 0 81 11 183

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 0 10 59 11 0 10 10 14 12 10
2017 Non-Aboriginal 4 23 39 23 8 0 3 32 28 218
2011 Aboriginal 10 28 42 10 10 0 0 20 38 10
2011 Non-Aboriginal 5 23 42 17 12 1 1 29 28 183

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 9 10 20 30 20 10 0 57 21 10
2017 Non-Aboriginal 4 18 30 27 15 2 4 45 23 218
2011 Aboriginal 10 29 12 39 10 0 0 49 39 10
2011 Non-Aboriginal 6 17 26 26 22 2 2 49 23 182

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 10 21 30 19 20 0 0 40 31 10
2017 Non-Aboriginal 9 28 33 17 9 0 2 28 38 217
2011 Aboriginal 30 10 40 10 10 0 0 20 40 10
2011 Non-Aboriginal 16 17 38 17 9 2 2 27 34 182

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 10 0 60 9 20 0 0 30 10 10
2017 Non-Aboriginal 6 23 42 21 7 0 2 28 29 217
2011 Aboriginal 0 9 52 29 10 0 0 40 9 10
2011 Non-Aboriginal 6 12 44 25 13 0 1 38 18 183

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 10 21 39 0 20 9 0 22 34 10
2017 Non-Aboriginal 10 19 32 21 12 2 5 36 31 217
2011 Non-Aboriginal 15 18 34 18 13 1 0 32 34 183

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 20 10 49 11 0 0 10 12 33 10
2017 Non-Aboriginal 9 21 32 22 10 1 5 33 33 218
2011 Aboriginal 0 29 32 20 10 0 10 33 32 10
2011 Non-Aboriginal 12 16 28 22 17 3 2 42 29 183

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 0 31 10 49 10 0 0 59 31 10
2017 Non-Aboriginal 7 17 38 19 13 2 4 34 25 216

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 50 31 19 0 0 0 0 81 0 10
2017 Non-Aboriginal 55 31 5 6 3 0 0 86 9 218

Question 20. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 80 10 9 0 0 0 0 91 0 10
2017 Non-Aboriginal 60 33 4 0 2 0 0 93 2 218

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 10 41 20 10 0 20 0 63 12 10
2017 Non-Aboriginal 45 37 8 3 0 6 0 88 4 218

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 10 61 10 0 0 20 0 88 0 10
2017 Non-Aboriginal 48 39 5 4 2 2 0 88 7 218
2011 Aboriginal 52 40 0 0 9 0 0 91 9 10
2011 Non-Aboriginal 44 41 8 5 2 0 0 85 7 183

Question 42. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 30 50 20 0 0 0 0 80 0 10
2017 Non-Aboriginal 61 31 5 2 1 0 0 92 3 218
2011 Aboriginal 42 30 20 9 0 0 0 71 9 10
2011 Non-Aboriginal 50 39 6 3 2 1 0 89 5 183

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 30 10 21 20 0 10 10 50 25 10
2017 Non-Aboriginal 31 31 12 10 3 9 4 71 15 218

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 50 10 20 9 0 10 0 67 11 10
2017 Non-Aboriginal 41 34 11 8 3 3 0 77 12 218
2011 Aboriginal 22 49 29 0 0 0 0 71 0 10
2011 Non-Aboriginal 49 34 5 6 3 2 1 86 9 183

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 20 10 10 31 0 30 0 42 44 10
2017 Non-Aboriginal 26 19 16 11 9 16 3 56 24 218
2011 Aboriginal 22 30 30 10 9 0 0 52 19 10
2011 Non-Aboriginal 18 25 19 16 5 12 5 52 26 183

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 10 10 0 0 0 70 10 100 0 10
2017 Non-Aboriginal 20 16 14 6 2 35 7 62 14 217

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 10 31 20 10 0 30 0 58 14 10
2017 Non-Aboriginal 34 30 16 6 1 11 1 73 9 217
2011 Aboriginal 42 30 10 9 10 0 0 72 19 10
2011 Non-Aboriginal 36 34 11 3 3 12 1 79 7 183

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 20 10 0 0 0 60 10 100 0 10
2017 Non-Aboriginal 17 12 17 0 0 45 8 62 2 218

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 20 31 10 0 0 40 0 84 0 10
2017 Non-Aboriginal 35 31 16 1 1 14 2 78 3 218
2011 Aboriginal 62 20 0 9 10 0 0 81 19 10
2011 Non-Aboriginal 40 33 13 1 1 13 0 84 1 183
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 50 21 0 10 0 20 0 87 13 10
2017 Non-Aboriginal 67 23 5 1 3 1 0 91 4 218

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 19 30 31 10 10 0 0 49 20 10
2017 Non-Aboriginal 31 47 10 6 3 1 0 80 10 218

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 0 40 30 21 0 9 0 44 23 10
2017 Non-Aboriginal 26 44 15 10 5 0 0 70 15 218

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 10 19 21 20 30 0 0 29 50 10
2017 Non-Aboriginal 12 23 24 19 21 0 2 35 41 218

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 10 20 39 10 21 0 0 30 31 10
2017 Non-Aboriginal 10 27 30 23 10 0 0 37 33 218

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 20 19 39 11 10 0 0 40 21 10
2017 Non-Aboriginal 12 31 29 21 6 0 0 43 28 217

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 10 29 10 40 10 0 0 40 50 10
2017 Non-Aboriginal 16 26 25 17 14 1 1 43 31 217

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 39 40 10 10 0 0 0 80 10 10
2017 Non-Aboriginal 31 36 17 9 4 0 3 69 13 218

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 40 29 10 21 0 0 0 69 21 10
2017 Non-Aboriginal 23 35 23 10 8 0 0 59 18 216

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 40 39 0 0 21 0 0 79 21 10
2017 Non-Aboriginal 30 34 24 8 3 0 0 65 12 216

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 10 39 10 21 10 10 0 55 34 10
2017 Non-Aboriginal 22 35 26 13 4 0 0 57 17 216

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 20 59 0 0 21 0 0 79 21 10
2017 Non-Aboriginal 28 34 24 8 5 0 0 63 13 216

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 10 49 21 10 10 0 0 59 20 10
2017 Non-Aboriginal 25 39 21 13 2 0 0 64 15 216

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 31 49 10 10 0 0 0 80 10 10
2017 Non-Aboriginal 60 22 12 4 2 0 0 83 6 218

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 80 10 0 0 0 0 10 100 0 10
2017 Non-Aboriginal 79 10 5 3 1 1 2 91 4 218

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 70 21 9 0 0 0 0 91 0 10
2017 Non-Aboriginal 61 22 11 5 0 0 1 84 5 218

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 60 21 19 0 0 0 0 81 0 10
2017 Non-Aboriginal 67 18 10 2 3 0 0 85 5 217

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 50 20 0 0 0 0 30 100 0 10
2017 Non-Aboriginal 58 13 6 0 1 0 21 90 2 218

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 50 21 30 0 0 0 0 70 0 10
2017 Non-Aboriginal 60 21 13 2 1 0 3 83 3 217

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 69 0 11 10 0 0 10 77 11 10
2017 Non-Aboriginal 71 11 6 5 3 0 5 86 8 218

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 51 29 10 0 0 0 10 89 0 10
2017 Non-Aboriginal 46 32 14 5 0 0 2 80 6 218

Question 63. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 0 30 39 31 0 0 0 30 31 10
2017 Non-Aboriginal 8 28 42 17 4 0 0 37 21 218

Question 64. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 10 11 20 29 30 0 0 59 21 10
2017 Non-Aboriginal 4 25 40 23 8 0 0 31 29 218
Top of Page

Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 10 21 30 10 30 0 0 10 90 10
2017 Non-Aboriginal 17 22 20 18 18 4 0 18 82 218

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 29 170

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 46 170

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 30 170

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 56 170

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 10 170

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 38 170

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 Non-Aboriginal 2 46 19 13 8 12 167

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Non-Aboriginal 16 24 13 21 17 3 5 44 41 171

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Non-Aboriginal 5 11 13 21 45 2 3 16 70 170
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