2018 Public Service Employee Survey Results by Theme for Canadian Environmental Assessment Agency by Question 82. What is your first official language?

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 38 47 3 7 4 0 0 85 12 158
2018 First official language - French 35 42 20 1 2 0 0 77 3 90
2017 First official language - English 44 39 11 5 1 0 0 83 6 148
2017 First official language - French 46 39 13 3 0 0 0 85 3 78
2014 First official language - English 31 41 13 11 3 1 0 73 14 133
2014 First official language - French 29 44 18 7 3 0 0 73 9 76
2011 First official language - English 34 35 14 8 9 0 0 69 17 125
2011 First official language - French 49 34 15 1 0 0 0 84 1 70
2008 First official language - English 36 41 13 8 3 0 0 76 11 101
2008 First official language - French 39 48 3 5 3 2 0 89 8 64

Question 9. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 44 40 5 8 4 0 0 84 11 160
2018 First official language - French 34 39 17 8 2 0 0 73 10 92
2017 First official language - English 46 37 8 4 5 1 0 83 9 147
2017 First official language - French 38 39 18 4 1 0 0 77 5 76

Question 10. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 49 36 9 2 3 0 0 86 5 158
2018 First official language - French 41 47 11 1 1 0 0 87 2 92
2017 First official language - English 54 32 8 4 1 0 1 87 5 147
2017 First official language - French 56 35 9 0 0 0 0 91 0 78
2014 First official language - English 56 32 7 4 1 0 0 88 5 133
2014 First official language - French 48 34 13 3 1 0 0 83 4 76
2011 First official language - English 52 37 5 2 2 2 0 90 5 125
2011 First official language - French 61 37 3 0 0 0 0 97 0 70

Question 14. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 45 41 5 6 3 0 0 86 9 160
2018 First official language - French 37 48 11 2 1 1 0 86 3 91
2017 First official language - English 45 42 7 3 3 0 0 86 6 147
2017 First official language - French 48 40 8 4 0 0 0 89 4 78
2014 First official language - English 39 35 17 8 2 0 0 74 9 133
2014 First official language - French 38 39 15 8 0 0 0 77 8 76
2011 First official language - English 41 37 9 11 2 0 0 78 13 125
2011 First official language - French 51 41 7 1 0 0 0 92 1 70
2008 First official language - English 39 39 14 6 3 0 0 78 9 103
2008 First official language - French 52 42 3 3 0 0 0 94 3 64

Question 43. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 57 26 7 7 3 0 0 83 10 160
2018 First official language - French 44 38 14 2 2 0 0 82 4 92
2017 First official language - English 53 33 7 3 3 0 0 86 6 148
2017 First official language - French 52 38 9 1 0 0 0 90 1 78
2014 First official language - English 38 36 15 8 2 1 0 74 11 133
2014 First official language - French 39 36 15 6 1 3 0 77 8 76
2011 First official language - English 37 27 19 9 6 1 2 65 15 124
2011 First official language - French 57 30 10 3 0 0 0 87 3 70

Question 44. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 51 31 8 7 2 1 0 82 10 159
2018 First official language - French 41 42 14 2 1 0 0 82 3 92
2017 First official language - English 55 33 7 3 3 0 0 87 6 148
2017 First official language - French 44 44 11 0 0 0 0 89 0 78
2014 First official language - English 38 37 15 7 3 0 0 75 10 133
2014 First official language - French 38 40 17 5 0 0 0 77 5 76
2011 First official language - English 39 28 14 10 6 0 2 69 17 124
2011 First official language - French 53 34 10 3 0 0 0 87 3 70
2008 First official language - English 38 38 6 12 7 0 0 76 18 103
2008 First official language - French 59 27 9 2 2 2 0 87 3 64

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 54 20 7 9 7 3 0 76 17 161
2018 First official language - French 43 23 20 9 4 1 0 66 13 92
2017 First official language - English 43 23 15 10 3 4 1 70 14 148
2017 First official language - French 40 27 22 6 1 4 0 70 8 78
2014 First official language - English 35 22 18 12 7 4 1 61 20 133
2014 First official language - French 33 22 13 25 4 3 0 57 30 76
2011 First official language - English 31 23 18 16 10 0 2 55 26 124
2011 First official language - French 46 24 13 7 4 6 0 75 12 70
2008 First official language - English 34 26 13 13 11 4 0 63 24 103
2008 First official language - French 42 22 20 9 3 3 0 66 13 64
Top of Page

Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 55 27 6 6 4 2 0 84 10 161
2018 First official language - French 44 37 9 8 0 1 1 83 8 91
2017 First official language - English 55 31 5 4 1 3 1 89 6 148
2017 First official language - French 49 37 9 4 0 1 0 87 4 78
2014 First official language - English 52 28 12 4 3 1 0 81 7 133
2014 First official language - French 48 25 11 9 8 0 0 72 17 76
2011 First official language - English 47 29 9 8 6 2 1 77 13 124
2011 First official language - French 53 30 6 7 1 1 1 85 9 70
2008 First official language - English 41 30 13 6 6 1 4 74 12 103
2008 First official language - French 52 30 8 6 3 2 0 83 10 64

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 50 30 7 7 5 1 0 81 12 159
2018 First official language - French 43 34 13 8 1 1 0 78 9 92
2017 First official language - English 50 33 6 4 3 3 1 86 8 148
2017 First official language - French 51 33 9 5 1 1 0 85 6 78
2014 First official language - English 51 28 11 7 3 0 0 78 10 133
2014 First official language - French 42 32 12 10 4 0 0 74 14 76
2011 First official language - English 45 28 11 7 6 0 2 75 13 125
2011 First official language - French 49 34 6 7 3 1 0 84 10 70
2008 First official language - English 44 30 11 9 6 0 1 75 15 103
2008 First official language - French 45 36 9 5 3 0 2 83 8 64

Question 26. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 58 24 4 7 6 1 0 82 13 161
2018 First official language - French 48 33 13 4 2 0 0 80 6 92
2017 First official language - English 59 24 8 4 4 1 0 84 8 148
2017 First official language - French 57 29 9 4 1 0 0 86 5 78
2014 First official language - English 52 25 12 4 6 1 0 78 10 133
2014 First official language - French 46 27 12 9 6 0 0 72 16 76

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 56 24 9 4 4 2 0 82 8 160
2018 First official language - French 41 40 10 8 0 2 0 82 8 92
2017 First official language - English 53 31 5 5 1 3 1 88 6 148
2017 First official language - French 33 44 9 6 0 8 0 83 7 78
2014 First official language - English 37 38 9 8 2 5 0 80 11 133
2014 First official language - French 26 37 18 13 4 3 0 64 17 76
2011 First official language - English 32 28 18 11 5 5 2 64 17 125
2011 First official language - French 42 38 11 3 1 6 0 84 4 70

Question 30. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 42 38 6 9 4 1 0 81 13 160
2018 First official language - French 38 39 14 8 0 1 0 78 8 91
2017 First official language - English 50 34 9 5 2 0 0 84 7 147
2017 First official language - French 33 46 14 3 0 4 0 83 3 78
2014 First official language - English 33 38 15 11 1 2 0 72 12 131
2014 First official language - French 20 42 17 13 4 4 0 64 18 76
2011 First official language - English 26 31 18 15 7 2 2 59 23 125
2011 First official language - French 34 42 13 7 3 1 0 77 10 70
2008 First official language - English 31 35 14 11 9 0 1 67 20 103
2008 First official language - French 48 30 16 2 5 0 0 78 6 64

Question 31. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 29 39 15 8 6 2 0 70 14 160
2018 First official language - French 25 41 22 9 0 3 0 68 9 91
2017 First official language - English 42 34 8 13 3 1 0 76 16 148
2017 First official language - French 21 46 22 4 0 8 0 72 4 78
2014 First official language - English 22 38 18 14 4 4 0 62 19 133
2014 First official language - French 15 35 28 11 5 5 0 54 17 76
2011 First official language - English 14 45 13 16 9 4 0 61 26 125
2011 First official language - French 30 38 14 8 1 8 0 74 11 70
2008 First official language - English 14 40 20 17 8 2 0 54 25 103
2008 First official language - French 33 42 9 9 3 3 0 77 13 64

Question 32. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 22 41 13 15 9 1 0 63 24 160
2018 First official language - French 20 42 21 14 2 1 0 63 16 92
2017 First official language - English 30 38 10 12 7 2 0 70 20 148
2017 First official language - French 24 43 19 12 0 1 0 68 13 78
2014 First official language - English 19 29 17 26 8 2 0 48 34 133
2014 First official language - French 17 39 15 17 9 3 0 58 27 76
2011 First official language - English 8 47 12 18 13 3 0 56 32 125
2011 First official language - French 29 40 13 14 4 0 0 69 18 70
2008 First official language - English 15 47 14 14 11 1 0 62 25 103
2008 First official language - French 31 39 11 13 5 2 0 71 17 64
Top of Page

Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 34 43 10 9 3 0 1 77 12 161
2018 First official language - French 32 42 13 8 4 0 0 75 13 92
2017 First official language - English 41 40 10 3 5 0 1 81 9 148
2017 First official language - French 38 43 10 8 1 0 0 81 9 78
2014 First official language - English 24 48 11 10 6 2 0 73 16 133
2014 First official language - French 28 42 12 16 3 0 0 69 19 76
2011 First official language - English 30 41 10 13 5 0 2 72 18 125
2011 First official language - French 33 50 8 4 4 0 0 83 9 70

Question 7. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 32 48 9 7 4 0 0 79 12 161
2018 First official language - French 28 35 20 15 2 0 0 63 17 92
2017 First official language - English 34 40 11 11 4 0 0 74 15 148
2017 First official language - French 37 50 10 2 1 0 0 86 3 78

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 16 23 14 11 7 23 6 56 25 159
2018 First official language - French 19 20 18 8 11 21 3 51 25 92
2017 First official language - English 17 27 8 16 5 24 3 61 29 148
2017 First official language - French 13 33 12 11 3 23 5 63 19 78
2014 First official language - English 11 26 24 14 5 17 3 46 24 133
2014 First official language - French 16 19 12 30 4 17 3 43 42 76

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 43 40 6 6 4 0 1 84 10 161
2018 First official language - French 43 30 17 7 2 0 1 74 9 92
2017 First official language - English 40 42 9 3 2 3 2 85 6 148
2017 First official language - French 46 38 12 3 2 0 0 84 5 78
2014 First official language - English 43 33 11 8 4 1 1 77 12 133
2014 First official language - French 37 37 8 12 6 0 0 74 18 76
2011 First official language - English 29 42 10 9 7 1 3 73 16 125
2011 First official language - French 38 43 7 6 4 1 0 83 10 70
2008 First official language - English 26 40 13 10 9 1 1 68 19 102
2008 First official language - French 39 39 6 14 2 0 0 78 16 64

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 36 29 10 10 7 2 6 70 18 46
2018 First official language - French 32 19 16 4 5 4 20 67 12 24
2017 First official language - English 43 22 14 12 0 5 5 72 13 42
2017 First official language - French 44 47 0 5 0 5 0 95 5 21
2014 First official language - English 35 29 9 18 0 4 4 70 20 45
2014 First official language - French 17 32 31 9 10 0 0 50 19 22

Job fit and development

Question 1. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 23 49 12 11 4 1 1 73 15 161
2018 First official language - French 31 39 18 11 1 0 0 70 12 92
2017 First official language - English 28 48 11 12 2 0 0 75 14 148
2017 First official language - French 35 42 15 5 2 0 0 77 7 78
2014 First official language - English 22 44 6 23 4 0 1 67 27 133
2014 First official language - French 38 40 15 4 3 0 1 79 7 76
2011 First official language - English 34 41 11 5 5 0 5 78 11 125
2011 First official language - French 41 47 10 3 0 0 0 88 3 69
2008 First official language - English 28 39 10 15 6 0 2 69 21 102
2008 First official language - French 44 33 11 8 3 2 0 78 11 64

Question 2. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 50 34 4 10 2 0 0 83 12 160
2018 First official language - French 37 46 11 4 2 0 0 83 6 92
2017 First official language - English 51 35 9 3 2 0 0 86 5 148
2017 First official language - French 44 45 9 3 0 0 0 88 3 78
2014 First official language - English 43 39 10 7 1 0 1 82 8 133
2014 First official language - French 41 35 10 7 5 0 1 77 12 76
2011 First official language - English 48 38 6 6 2 0 0 86 8 124
2011 First official language - French 47 38 13 1 1 0 0 85 3 70
2008 First official language - English 41 41 7 6 6 0 0 82 12 103
2008 First official language - French 47 42 5 3 3 0 0 89 6 64

Question 3. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 50 43 1 4 2 0 0 93 6 160
2018 First official language - French 41 46 4 8 2 0 0 86 10 92
2017 First official language - English 51 40 5 4 0 0 0 91 4 148
2017 First official language - French 44 50 6 0 0 0 0 94 0 78
2014 First official language - English 47 40 6 5 1 0 0 87 7 133
2014 First official language - French 45 38 5 7 4 0 1 84 11 76
2011 First official language - English 49 40 5 2 2 0 2 91 4 125
2011 First official language - French 47 49 0 4 0 0 0 96 4 70
2008 First official language - English 48 38 10 1 3 0 0 86 4 102
2008 First official language - French 52 34 9 0 5 0 0 86 5 64

Question 37. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 26 41 13 11 7 1 1 69 18 161
2018 First official language - French 26 37 22 9 3 2 0 65 13 91
2017 First official language - English 33 37 11 12 6 1 0 71 18 147
2017 First official language - French 30 40 18 9 2 1 0 71 11 78
2014 First official language - English 23 38 14 14 9 1 1 62 24 133
2014 First official language - French 22 40 20 13 4 1 0 62 17 76
2011 First official language - English 25 38 15 9 9 2 4 66 19 125
2011 First official language - French 39 38 8 9 3 1 1 80 12 70
2008 First official language - English 19 39 13 18 8 3 0 60 27 103
2008 First official language - French 41 41 9 6 2 2 0 83 8 64

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 29 34 10 12 14 1 1 64 26 161
2018 First official language - French 24 28 23 17 4 3 1 54 22 91
2017 First official language - English 26 25 10 22 14 3 1 52 37 148
2017 First official language - French 17 40 13 18 8 5 0 59 27 78
2014 First official language - English 13 24 9 22 26 4 1 39 51 133
2014 First official language - French 11 22 20 26 21 1 0 33 47 76
2011 First official language - English 14 23 17 16 22 2 5 40 41 125
2011 First official language - French 14 32 21 17 11 3 2 48 30 70
2008 First official language - English 16 32 12 14 23 2 2 50 38 102
2008 First official language - French 19 27 22 16 11 3 2 48 28 63

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 35 43 9 8 4 1 0 79 12 159
2018 First official language - French 28 38 17 13 3 0 0 66 17 91
2017 First official language - English 41 40 8 9 2 0 0 81 11 147
2017 First official language - French 38 41 14 8 0 0 0 79 8 78
2014 First official language - English 31 45 10 9 5 0 0 76 14 133
2014 First official language - French 18 51 15 13 3 0 0 69 16 76
2011 First official language - English 29 43 9 11 6 2 0 73 18 125
2011 First official language - French 46 37 10 7 0 0 0 83 7 70

Question 12. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 40 42 9 6 3 0 0 82 9 160
2018 First official language - French 38 38 14 9 1 0 0 76 10 91
2017 First official language - English 41 34 15 5 4 0 0 76 10 147
2017 First official language - French 43 38 14 5 0 0 0 81 5 78
2014 First official language - English 30 35 15 14 4 1 1 65 19 132
2014 First official language - French 25 46 5 14 8 0 1 72 23 76

Question 13. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 39 35 9 11 5 1 1 74 16 160
2018 First official language - French 30 47 13 8 1 1 0 78 9 92
2017 First official language - English 44 38 6 10 1 1 1 83 11 147
2017 First official language - French 40 43 9 7 0 0 0 84 7 78
2014 First official language - English 40 35 15 8 3 0 0 74 11 133
2014 First official language - French 29 41 15 13 3 0 0 69 16 76
2011 First official language - English 39 33 11 9 6 2 1 74 15 123
2011 First official language - French 42 44 8 3 2 1 0 87 4 70

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 42 35 10 6 4 2 0 78 11 160
2018 First official language - French 28 43 21 5 0 2 0 73 6 90
2017 First official language - English 34 37 17 8 2 3 0 73 10 147
2017 First official language - French 25 48 20 4 0 3 0 76 4 78

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 50 33 6 6 4 1 0 84 10 160
2018 First official language - French 54 29 10 2 5 0 0 83 7 92
2017 First official language - English 49 30 10 9 3 0 0 79 12 148
2017 First official language - French 50 35 5 7 1 1 0 86 9 78
2014 First official language - English 43 33 10 9 5 0 0 76 14 132
2014 First official language - French 45 33 14 6 3 0 0 77 9 76
2011 First official language - English 48 31 2 12 7 0 0 79 19 125
2011 First official language - French 46 40 4 9 0 0 1 87 9 70

Question 15. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 30 35 20 6 8 1 0 66 14 160
2018 First official language - French 33 30 20 13 4 0 0 63 17 92
2017 First official language - English 28 39 24 6 3 1 0 68 9 148
2017 First official language - French 36 40 18 5 1 0 0 75 6 78
2014 First official language - English 25 40 20 9 5 0 1 65 15 133
2014 First official language - French 37 42 13 4 4 0 0 79 8 76
2011 First official language - English 24 36 17 12 9 0 2 61 21 125
2011 First official language - French 30 45 18 4 3 0 0 75 7 69
2008 First official language - English 20 42 16 15 7 0 1 63 22 103
2008 First official language - French 30 34 28 6 2 0 0 64 8 64

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2018 First official language - English 30 30 41 161
2018 First official language - French 22 35 43 92
2017 First official language - English 28 29 43 148
2017 First official language - French 25 41 34 77
2014 First official language - English 35 23 42 132
2014 First official language - French 35 24 40 76
2011 First official language - English 40 23 37 125
2011 First official language - French 21 46 33 70

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2018 First official language - English 10 16 41 11 16 6 48
2018 First official language - French 10 15 56 5 10 5 20
2017 First official language - English 13 31 41 5 6 5 41
2017 First official language - French 33 11 46 0 5 5 19
2014 First official language - English 4 19 47 19 9999 11 47
2014 First official language - French 0 19 70 8 9999 4 27
2011 First official language - English 4 15 54 16 9999 10 50
2011 First official language - French 0 13 67 0 9999 20 15
Top of Page

Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 61 32 1 4 2 0 0 93 6 159
2018 First official language - French 46 39 6 8 1 0 0 85 9 92
2017 First official language - English 55 33 6 5 1 0 0 88 5 148
2017 First official language - French 47 46 6 0 1 0 0 93 1 78
2014 First official language - English 49 36 8 4 2 0 0 85 7 133
2014 First official language - French 41 47 7 4 1 0 0 88 5 76
2011 First official language - English 46 41 3 3 4 0 2 89 7 125
2011 First official language - French 47 49 0 3 1 0 0 96 4 70
2008 First official language - English 34 46 10 5 4 2 0 81 9 103
2008 First official language - French 55 31 9 2 3 0 0 86 5 64

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 38 45 7 6 4 0 0 83 10 161
2018 First official language - French 33 47 14 2 3 1 0 80 5 92
2017 First official language - English 41 41 9 7 1 1 0 83 8 148
2017 First official language - French 31 51 8 10 0 0 0 82 10 78
2014 First official language - English 27 38 17 11 7 1 0 65 18 133
2014 First official language - French 28 44 12 13 1 1 0 73 15 76
2011 First official language - English 24 53 8 7 5 3 0 78 13 125
2011 First official language - French 37 45 7 10 0 1 0 83 10 70

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 4 23 45 20 7 1 0 27 27 159
2018 First official language - French 14 22 39 17 6 0 1 24 37 92
2017 First official language - English 2 21 46 20 8 0 2 30 23 148
2017 First official language - French 7 25 29 27 5 1 5 34 35 78
2014 First official language - English 6 17 46 24 4 2 1 28 24 133
2014 First official language - French 8 15 39 26 8 1 3 36 24 75
2011 First official language - English 7 21 45 13 11 3 0 25 28 125
2011 First official language - French 4 26 34 22 11 1 2 34 31 70
2008 First official language - English 11 20 44 12 9 3 2 21 33 103
2008 First official language - French 5 22 45 19 5 3 2 25 28 64

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 4 10 29 37 18 1 1 56 14 161
2018 First official language - French 4 23 31 30 9 1 2 40 28 92
2017 First official language - English 5 15 27 30 18 1 3 50 21 148
2017 First official language - French 3 22 33 22 10 4 6 36 27 78
2014 First official language - English 5 12 36 29 14 2 1 45 18 133
2014 First official language - French 5 13 31 35 13 1 1 49 19 76
2011 First official language - English 7 20 27 25 17 3 1 44 28 125
2011 First official language - French 4 13 22 29 27 1 3 59 18 69
2008 First official language - English 7 17 31 30 11 3 1 43 25 100
2008 First official language - French 3 25 23 28 16 5 0 46 30 64

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 9 24 30 23 13 1 1 36 33 160
2018 First official language - French 13 22 32 19 12 0 2 32 36 91
2017 First official language - English 7 25 35 20 10 1 3 31 32 148
2017 First official language - French 13 32 31 13 9 0 1 23 45 77
2014 First official language - English 15 23 35 23 2 0 1 26 39 133
2014 First official language - French 12 34 29 13 8 1 3 22 48 75
2011 First official language - English 23 14 37 13 9 3 1 23 38 124
2011 First official language - French 6 20 39 21 8 3 3 31 27 70
2008 First official language - English 15 16 43 13 9 4 2 23 32 103
2008 First official language - French 9 25 30 25 6 3 2 33 36 64

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 6 25 42 21 7 1 0 28 30 158
2018 First official language - French 13 34 29 17 5 0 1 23 47 92
2017 First official language - English 3 20 43 23 7 0 2 31 24 147
2017 First official language - French 12 25 40 16 8 0 0 23 37 78
2014 First official language - English 8 25 38 20 7 0 1 27 34 133
2014 First official language - French 10 17 34 26 9 1 1 37 28 75
2011 First official language - English 8 12 46 22 11 2 0 34 20 125
2011 First official language - French 3 11 40 30 14 0 2 45 14 70
2008 First official language - English 5 17 33 31 12 1 2 44 22 103
2008 First official language - French 5 20 33 30 11 2 0 41 25 64

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 6 24 35 18 14 1 1 33 31 160
2018 First official language - French 14 24 29 23 10 0 1 33 38 92
2017 First official language - English 8 20 28 22 14 2 6 40 30 148
2017 First official language - French 14 18 39 16 9 3 1 26 34 77
2014 First official language - English 8 22 32 21 11 3 3 34 32 133
2014 First official language - French 7 19 27 34 8 1 4 45 27 75
2011 First official language - English 21 17 32 15 12 3 0 28 39 124
2011 First official language - French 4 21 37 21 13 1 1 35 26 70
2008 First official language - English 8 22 31 16 17 3 4 34 32 103
2008 First official language - French 5 9 34 31 16 2 3 49 15 64

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 4 14 31 31 17 2 1 50 18 157
2018 First official language - French 10 14 38 24 9 2 3 35 25 92
2017 First official language - English 10 18 35 23 9 1 5 33 29 148
2017 First official language - French 10 26 29 19 9 3 4 30 38 78
2014 First official language - English 10 20 25 29 12 1 3 43 31 133
2014 First official language - French 5 15 29 29 14 4 3 46 22 75
2011 First official language - English 13 18 30 16 17 3 2 35 33 125
2011 First official language - French 9 14 22 32 17 4 3 52 24 70
2008 First official language - English 8 17 33 22 14 2 4 38 27 103
2008 First official language - French 9 16 27 33 13 2 2 47 26 64

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 9 13 41 27 9 2 0 36 22 160
2018 First official language - French 5 23 38 20 12 1 1 33 29 92
2017 First official language - English 8 18 30 25 13 2 4 40 28 146
2017 First official language - French 2 17 47 14 14 1 4 30 20 78
2014 First official language - English 11 18 39 21 7 2 1 29 31 133
2014 First official language - French 1 26 41 20 8 1 3 29 29 75

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 54 26 8 7 6 0 0 79 12 158
2018 First official language - French 45 34 11 10 1 0 0 79 11 92
2017 First official language - English 54 28 7 7 3 0 0 82 11 148
2017 First official language - French 57 36 2 2 1 1 0 94 4 78
2014 First official language - English 52 30 6 10 1 1 0 83 11 133
2014 First official language - French 51 30 8 7 4 0 0 82 11 76

Question 20. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 64 23 6 4 3 0 0 87 7 159
2018 First official language - French 56 29 12 3 0 0 0 85 3 92
2017 First official language - English 62 30 5 1 1 0 0 93 2 148
2017 First official language - French 60 37 2 0 1 0 0 96 1 78
2014 First official language - English 62 28 4 4 1 0 0 90 5 131
2014 First official language - French 43 42 3 9 3 0 0 85 12 76

Question 21. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 56 30 6 5 2 1 0 87 7 159
2018 First official language - French 50 38 9 4 0 0 0 87 4 92

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 48 33 12 2 1 3 0 84 4 161
2018 First official language - French 43 36 11 4 1 3 1 83 6 92
2017 First official language - English 48 33 8 4 1 7 0 87 5 148
2017 First official language - French 35 45 10 2 0 7 0 86 3 78
2014 First official language - English 49 30 11 2 1 7 0 85 3 133
2014 First official language - French 40 42 9 1 3 4 0 86 4 76

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 52 35 5 4 1 3 0 90 5 161
2018 First official language - French 47 39 11 1 1 1 0 87 2 91
2017 First official language - English 52 34 4 5 3 2 0 88 8 148
2017 First official language - French 36 49 8 3 0 4 0 89 3 78
2014 First official language - English 49 38 5 5 1 2 0 88 6 132
2014 First official language - French 42 45 5 5 3 0 0 87 8 76
2011 First official language - English 38 45 6 5 4 2 0 84 10 125
2011 First official language - French 54 32 10 3 1 0 0 86 4 70

Question 42. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 62 29 3 4 2 0 0 91 6 161
2018 First official language - French 55 38 5 1 0 0 0 93 1 91
2017 First official language - English 66 24 6 3 1 0 0 90 4 148
2017 First official language - French 51 45 4 0 0 0 0 96 0 78
2014 First official language - English 56 34 5 3 2 0 0 90 5 133
2014 First official language - French 50 41 3 3 4 0 0 91 6 76
2011 First official language - English 45 38 8 4 3 3 0 85 7 125
2011 First official language - French 56 38 4 1 0 0 0 94 1 70
2008 First official language - English 45 36 9 9 2 0 0 81 11 103
2008 First official language - French 61 30 8 0 2 0 0 91 2 64

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 28 35 14 6 7 9 2 70 15 159
2018 First official language - French 30 30 15 14 2 3 4 66 18 92
2017 First official language - English 35 26 10 11 3 11 5 72 16 148
2017 First official language - French 26 38 17 11 1 5 1 69 13 78
2014 First official language - English 35 29 15 7 1 8 3 73 10 133
2014 First official language - French 24 28 15 12 10 4 7 57 26 75

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 44 29 9 10 4 3 1 76 15 161
2018 First official language - French 34 28 20 8 5 1 3 65 14 92
2017 First official language - English 49 28 9 7 4 3 0 80 11 148
2017 First official language - French 29 42 14 12 0 3 0 72 13 78
2014 First official language - English 46 34 8 8 4 0 0 80 12 133
2014 First official language - French 34 41 8 12 4 1 0 76 16 76
2011 First official language - English 45 33 8 5 4 3 2 83 9 125
2011 First official language - French 50 38 4 7 0 1 0 89 7 70
2008 First official language - English 32 32 16 7 11 3 0 66 18 103
2008 First official language - French 40 25 11 8 8 6 2 71 17 63

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 48 33 12 4 2 2 0 82 6 161
2018 First official language - French 31 41 22 3 1 1 0 73 4 91

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 26 23 19 9 7 15 1 58 20 161
2018 First official language - French 17 27 25 8 5 14 3 54 16 92
2017 First official language - English 32 13 14 12 10 17 1 56 27 148
2017 First official language - French 17 29 18 9 6 15 6 58 20 78
2014 First official language - English 22 20 19 13 14 11 2 48 30 133
2014 First official language - French 12 18 23 20 8 16 4 37 34 76
2011 First official language - English 19 18 22 15 8 12 6 45 28 125
2011 First official language - French 16 38 13 15 3 8 7 64 21 70

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 9 91 160
2018 First official language - French 10 90 92

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 18 13 17 7 2 37 4 54 17 161
2018 First official language - French 20 20 12 6 1 32 9 67 13 92
2017 First official language - English 20 13 13 6 1 37 9 61 14 148
2017 First official language - French 19 22 14 4 3 35 4 66 11 77
2014 First official language - English 10 17 16 5 4 37 11 52 18 133
2014 First official language - French 9 12 19 6 8 38 8 39 26 76

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 38 30 17 3 4 8 0 74 8 160
2018 First official language - French 32 37 13 6 1 10 1 77 8 92
2017 First official language - English 35 26 17 7 1 12 2 71 10 148
2017 First official language - French 30 38 13 5 1 12 0 78 7 77
2014 First official language - English 27 25 20 8 3 15 2 63 14 133
2014 First official language - French 23 26 17 6 6 19 1 62 16 76
2011 First official language - English 33 30 13 5 5 11 3 73 12 125
2011 First official language - French 39 39 7 3 0 12 0 89 3 70

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 19 11 19 2 3 41 6 56 9 160
2018 First official language - French 20 14 17 2 0 40 8 63 4 92
2017 First official language - English 20 11 17 1 1 42 8 63 3 148
2017 First official language - French 12 14 15 0 0 51 8 62 0 78
2014 First official language - English 13 7 19 1 2 44 14 50 5 133
2014 First official language - French 10 10 14 1 1 49 13 56 7 76

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 39 32 13 3 2 9 1 79 6 159
2018 First official language - French 33 35 17 2 0 12 1 78 2 92
2017 First official language - English 38 29 16 1 2 13 2 79 3 148
2017 First official language - French 30 34 16 1 0 18 0 78 2 78
2014 First official language - English 31 26 16 3 2 22 1 74 6 133
2014 First official language - French 29 18 23 1 1 24 4 65 3 76
2011 First official language - English 39 32 14 1 2 11 2 82 3 125
2011 First official language - French 45 33 9 1 0 12 0 89 2 70
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 77 13 5 2 3 1 0 90 5 161
2018 First official language - French 61 21 12 3 2 0 0 82 5 92
2017 First official language - English 68 21 7 0 3 1 0 90 3 148
2017 First official language - French 65 26 1 4 1 3 0 94 5 78

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 39 43 9 4 5 1 0 83 9 161
2018 First official language - French 37 37 17 6 1 1 0 75 7 91
2017 First official language - English 36 44 9 7 3 2 0 81 10 148
2017 First official language - French 24 51 16 4 5 0 0 75 9 78

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 35 41 8 9 5 2 0 77 14 161
2018 First official language - French 31 35 20 9 3 2 0 67 13 91
2017 First official language - English 29 38 14 12 5 1 0 68 17 148
2017 First official language - French 19 52 18 8 3 0 0 71 10 78

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 15 30 27 13 13 0 1 46 26 161
2018 First official language - French 15 28 20 20 16 0 1 43 36 92
2017 First official language - English 10 24 23 18 24 0 1 34 42 148
2017 First official language - French 14 21 25 20 16 0 3 37 37 78

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 9 26 29 25 10 0 1 35 36 161
2018 First official language - French 6 28 25 24 17 0 0 34 41 92
2017 First official language - English 10 26 31 20 12 1 0 36 32 148
2017 First official language - French 9 27 31 24 9 0 0 36 33 78

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 14 30 27 22 6 0 2 45 28 160
2018 First official language - French 11 23 29 25 12 0 0 33 37 92
2017 First official language - English 12 35 27 20 6 1 0 47 26 147
2017 First official language - French 13 23 34 21 7 0 1 37 29 78

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 15 26 25 18 14 1 1 42 33 161
2018 First official language - French 13 23 32 20 11 0 1 36 31 92
2017 First official language - English 13 30 21 21 13 1 1 44 35 147
2017 First official language - French 21 20 32 13 15 0 0 41 27 78

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 35 29 20 8 5 0 2 66 14 161
2018 First official language - French 33 33 12 17 4 0 1 67 21 92
2017 First official language - English 29 35 19 10 4 1 3 67 14 148
2017 First official language - French 35 38 15 8 3 0 2 75 10 78

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 23 28 26 14 7 1 1 52 22 161
2018 First official language - French 30 29 23 11 8 0 0 59 18 91
2017 First official language - English 19 38 21 12 10 0 0 57 22 146
2017 First official language - French 32 29 26 8 4 1 0 62 12 78

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 25 34 25 8 4 1 2 61 13 159
2018 First official language - French 36 29 26 7 0 0 2 66 7 90
2017 First official language - English 28 36 22 10 4 0 0 64 14 146
2017 First official language - French 37 33 22 4 5 0 0 69 9 78

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 13 49 25 7 4 1 1 63 11 160
2018 First official language - French 22 31 32 11 3 0 0 54 14 89
2017 First official language - English 20 40 24 12 3 0 0 60 16 146
2017 First official language - French 23 29 28 14 5 1 0 52 19 78

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 23 37 25 8 5 1 1 61 13 160
2018 First official language - French 21 34 32 7 7 0 0 55 13 90
2017 First official language - English 26 35 24 8 6 0 1 61 14 146
2017 First official language - French 33 36 20 6 5 0 0 69 11 78

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 23 39 22 11 2 1 1 64 14 159
2018 First official language - French 24 34 25 15 2 0 0 58 17 88
2017 First official language - English 20 42 24 12 3 0 0 62 14 146
2017 First official language - French 28 37 17 16 3 0 0 65 18 78

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 52 23 13 6 6 0 1 76 11 160
2018 First official language - French 60 19 14 4 1 0 1 80 6 89
2017 First official language - English 57 23 13 4 2 0 0 81 6 148
2017 First official language - French 63 23 8 4 1 0 1 87 5 78

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 70 16 5 1 2 1 4 92 3 159
2018 First official language - French 80 13 2 0 1 2 1 97 1 88

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 76 9 5 2 2 2 2 89 5 159
2018 First official language - French 75 10 4 6 1 1 3 89 7 89
2017 First official language - English 79 10 3 3 2 1 3 92 4 148
2017 First official language - French 80 10 5 3 0 0 2 92 3 78

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 60 28 8 2 1 1 1 89 3 160
2018 First official language - French 64 19 11 1 1 0 3 86 3 92
2017 First official language - English 55 26 13 3 0 0 2 83 4 148
2017 First official language - French 73 15 6 5 1 0 0 87 6 78

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 59 24 8 5 4 0 1 83 9 161
2018 First official language - French 59 23 9 5 3 0 1 83 8 92
2017 First official language - English 61 21 12 3 2 0 1 83 5 148
2017 First official language - French 77 13 7 1 3 0 0 90 4 77

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 52 17 7 2 1 0 22 88 3 160
2018 First official language - French 64 9 4 0 1 0 20 93 2 92
2017 First official language - English 56 15 6 0 1 0 23 91 1 148
2017 First official language - French 63 11 4 1 1 0 19 92 3 78

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 55 27 10 4 1 1 2 84 6 159
2018 First official language - French 67 20 7 1 1 0 4 91 2 92
2017 First official language - English 55 23 14 3 1 0 3 81 4 148
2017 First official language - French 69 15 12 0 1 1 1 87 1 77

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 74 15 4 2 2 0 4 92 4 159
2018 First official language - French 83 7 3 3 0 0 3 93 3 92
2017 First official language - English 65 13 6 7 4 0 5 82 11 148
2017 First official language - French 81 6 7 0 2 0 4 91 2 78

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 45 34 17 1 1 0 2 81 2 160
2018 First official language - French 50 30 13 4 1 0 1 82 5 92
2017 First official language - English 44 34 14 6 0 1 2 80 6 148
2017 First official language - French 52 30 13 3 1 0 1 83 4 78

Question 63. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 12 31 39 12 5 0 1 43 17 161
2018 First official language - French 14 19 44 19 3 0 0 33 22 92
2017 First official language - English 9 29 41 18 3 0 0 38 21 148
2017 First official language - French 6 27 44 16 7 0 0 33 22 78

Question 64. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 7 15 48 21 9 0 0 31 22 160
2018 First official language - French 5 29 34 23 9 0 0 31 34 91
2017 First official language - English 5 24 39 26 6 0 0 33 28 148
2017 First official language - French 3 27 39 18 13 0 0 31 30 78
Top of Page

Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 24 26 19 20 8 3 0 24 76 161
2018 First official language - French 22 26 24 10 17 1 0 23 77 92
2017 First official language - English 15 22 20 18 20 6 1 16 84 148
2017 First official language - French 21 25 21 18 14 1 0 21 79 78

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay

Survey year Demographic
(%)
Total responses
2018 First official language - English 34 118
2018 First official language - French 15 71
2017 First official language - English 35 117
2017 First official language - French 17 60

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 First official language - English 37 118
2018 First official language - French 36 71
2017 First official language - English 50 117
2017 First official language - French 33 60

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 First official language - English 31 118
2018 First official language - French 31 71
2017 First official language - English 26 117
2017 First official language - French 36 60

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2018 First official language - English 39 118
2018 First official language - French 43 71
2017 First official language - English 57 117
2017 First official language - French 57 60

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2018 First official language - English 7 118
2018 First official language - French 13 71
2017 First official language - English 11 117
2017 First official language - French 7 60

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay

Survey year Demographic
(%)
Total responses
2018 First official language - English 32 118
2018 First official language - French 38 71

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other

Survey year Demographic
(%)
Total responses
2018 First official language - English 44 118
2018 First official language - French 52 71
2017 First official language - English 36 117
2017 First official language - French 42 60

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2018 First official language - English 6 38 15 11 3 27 114
2018 First official language - French 4 34 19 13 4 24 67
2017 First official language - English 2 45 18 14 8 14 115
2017 First official language - French 3 50 20 10 5 12 60

Question 70. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 32 68 117
2018 First official language - French 25 75 71

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 44 21 11 11 8 1 4 69 20 161
2018 First official language - French 38 14 18 8 15 0 8 57 24 92

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 15 31 12 21 15 2 4 49 38 117
2018 First official language - French 23 27 13 20 17 1 0 50 37 71
2017 First official language - English 18 27 11 21 17 3 3 48 40 117
2017 First official language - French 10 21 20 19 18 3 8 35 42 61

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 3 11 18 19 43 1 5 15 66 117
2018 First official language - French 3 10 27 15 38 0 7 14 58 71
2017 First official language - English 6 13 10 22 44 3 2 19 70 116
2017 First official language - French 2 5 20 16 47 0 10 8 70 61
Date modified: