2018 Public Service Employee Survey Results by Theme for Canadian Environmental Assessment Agency by Question 78. Please indicate your occupational group and level. Occupational group and level - AS

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 34 46 11 6 3 0 0 80 9 35
2018 AS-01 38 44 6 13 0 0 0 81 13 16
2018 AS-02 9 55 27 0 9 0 0 64 9 11
2017 AS 29 42 22 6 0 0 0 71 6 31
2017 AS-01 7 43 35 14 0 0 0 51 14 14
2014 AS 22 37 26 15 0 0 0 59 15 27
2014 AS-01 19 50 19 13 0 0 0 69 13 16
2011 AS 28 40 32 0 0 0 0 68 0 25
2011 AS-01 40 30 30 0 0 0 0 70 0 10
2008 AS 29 53 12 0 6 0 0 82 6 17
2008 AS-01 40 50 10 0 0 0 0 90 0 10

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 39 42 8 11 0 0 0 81 11 36
2018 AS-01 38 44 0 19 0 0 0 81 19 16
2018 AS-02 18 64 18 0 0 0 0 82 0 11
2017 AS 27 53 20 0 0 0 0 80 0 30
2017 AS-01 8 62 30 0 0 0 0 70 0 13

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 47 42 8 3 0 0 0 89 3 36
2018 AS-01 50 38 6 6 0 0 0 88 6 16
2018 AS-02 18 64 18 0 0 0 0 82 0 11
2017 AS 42 48 10 0 0 0 0 90 0 31
2017 AS-01 28 51 21 0 0 0 0 79 0 14
2014 AS 48 30 15 3 4 0 0 78 7 27
2014 AS-01 50 31 13 0 6 0 0 81 6 16
2011 AS 56 44 0 0 0 0 0 100 0 25
2011 AS-01 70 30 0 0 0 0 0 100 0 10

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 37 49 3 6 3 3 0 88 9 35
2018 AS-01 31 56 0 13 0 0 0 88 13 16
2018 AS-02 27 45 9 0 9 9 0 80 10 11
2017 AS 29 52 13 3 3 0 0 81 6 31
2017 AS-01 7 58 21 7 7 0 0 65 14 14
2014 AS 48 19 22 11 0 0 0 67 11 27
2014 AS-01 44 19 19 19 0 0 0 63 19 16
2011 AS 40 48 12 0 0 0 0 88 0 25
2011 AS-01 60 20 20 0 0 0 0 80 0 10
2008 AS 39 50 6 0 6 0 0 89 6 18
2008 AS-01 50 50 0 0 0 0 0 100 0 10

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 44 39 8 8 0 0 0 83 8 36
2018 AS-01 50 31 6 13 0 0 0 81 13 16
2018 AS-02 36 45 9 9 0 0 0 82 9 11
2017 AS 42 45 13 0 0 0 0 87 0 31
2017 AS-01 28 58 14 0 0 0 0 86 0 14
2014 AS 33 33 22 4 0 7 0 72 4 27
2014 AS-01 38 31 13 6 0 13 0 79 7 16
2011 AS 56 28 16 0 0 0 0 84 0 25
2011 AS-01 50 30 20 0 0 0 0 80 0 10

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 44 39 11 6 0 0 0 83 6 36
2018 AS-01 44 38 13 6 0 0 0 81 6 16
2018 AS-02 36 45 9 9 0 0 0 82 9 11
2017 AS 42 48 10 0 0 0 0 90 0 31
2017 AS-01 35 51 14 0 0 0 0 86 0 14
2014 AS 45 26 26 0 4 0 0 71 4 27
2014 AS-01 50 25 19 0 6 0 0 75 6 16
2011 AS 60 24 16 0 0 0 0 84 0 25
2011 AS-01 50 30 20 0 0 0 0 80 0 10
2008 AS 50 28 0 11 11 0 0 78 22 18
2008 AS-01 60 40 0 0 0 0 0 100 0 10

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 50 25 14 6 6 0 0 75 11 36
2018 AS-01 44 31 13 6 6 0 0 75 13 16
2018 AS-02 45 36 9 0 9 0 0 82 9 11
2017 AS 33 35 19 13 0 0 0 68 13 31
2017 AS-01 21 51 7 21 0 0 0 72 21 14
2014 AS 45 11 15 15 11 0 4 58 27 27
2014 AS-01 56 0 13 19 13 0 0 56 31 16
2011 AS 44 24 20 8 4 0 0 68 12 25
2011 AS-01 50 20 10 20 0 0 0 70 20 10
2008 AS 22 39 22 6 11 0 0 61 17 18
2008 AS-01 30 40 20 10 0 0 0 70 10 10
Top of Page

Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 64 17 6 8 3 0 3 83 11 36
2018 AS-01 69 6 13 6 6 0 0 75 13 16
2018 AS-02 36 45 0 9 0 0 9 90 10 11
2017 AS 52 32 10 3 0 3 0 87 3 31
2017 AS-01 42 29 14 7 0 7 0 77 8 14
2014 AS 59 18 15 7 0 0 0 78 7 27
2014 AS-01 69 19 13 0 0 0 0 88 0 16
2011 AS 44 40 12 0 4 0 0 84 4 25
2011 AS-01 40 40 10 0 10 0 0 80 10 10
2008 AS 50 22 11 6 11 0 0 72 17 18
2008 AS-01 60 20 10 10 0 0 0 80 10 10

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 58 22 14 6 0 0 0 81 6 36
2018 AS-01 63 19 19 0 0 0 0 81 0 16
2018 AS-02 36 36 18 9 0 0 0 73 9 11
2017 AS 42 42 10 6 0 0 0 84 6 31
2017 AS-01 28 43 21 7 0 0 0 72 7 14
2014 AS 52 22 11 15 0 0 0 74 15 27
2014 AS-01 63 13 19 6 0 0 0 75 6 16
2011 AS 48 40 4 4 4 0 0 88 8 25
2011 AS-01 60 30 0 0 10 0 0 90 10 10
2008 AS 44 28 11 11 6 0 0 72 17 18
2008 AS-01 50 30 10 10 0 0 0 80 10 10

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 56 22 8 8 6 0 0 78 14 36
2018 AS-01 50 31 6 6 6 0 0 81 13 16
2018 AS-02 45 18 18 9 9 0 0 64 18 11
2017 AS 52 39 3 3 3 0 0 90 6 31
2017 AS-01 35 51 7 0 7 0 0 86 7 14
2014 AS 59 22 7 7 0 4 0 85 8 27
2014 AS-01 75 19 0 6 0 0 0 94 6 16

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 53 31 6 3 3 6 0 88 6 36
2018 AS-01 56 25 6 6 6 0 0 81 13 16
2018 AS-02 36 36 9 0 0 18 0 89 0 11
2017 AS 33 54 6 7 0 0 0 87 7 31
2017 AS-01 35 58 0 7 0 0 0 93 7 14
2014 AS 33 22 18 15 0 11 0 63 17 27
2014 AS-01 38 31 6 13 0 13 0 79 14 16
2011 AS 36 32 16 12 0 4 0 71 13 25
2011 AS-01 40 30 20 0 0 10 0 78 0 10

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 49 31 6 6 3 6 0 85 9 35
2018 AS-01 50 25 13 6 6 0 0 75 13 16
2018 AS-02 36 36 0 9 0 18 0 89 11 11
2017 AS 42 42 10 7 0 0 0 84 7 31
2017 AS-01 49 36 7 7 0 0 0 86 7 14
2014 AS 41 19 22 15 0 4 0 62 15 27
2014 AS-01 44 19 19 13 0 6 0 67 13 16
2011 AS 40 32 16 8 0 4 0 75 8 25
2011 AS-01 30 50 10 0 0 10 0 89 0 10
2008 AS 28 28 22 6 17 0 0 56 22 18
2008 AS-01 30 50 20 0 0 0 0 80 0 10

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 42 31 17 3 3 6 0 76 6 36
2018 AS-01 50 25 13 6 6 0 0 75 13 16
2018 AS-02 36 27 18 0 0 18 0 78 0 11
2017 AS 29 42 19 10 0 0 0 71 10 31
2017 AS-01 28 51 7 14 0 0 0 79 14 14
2014 AS 22 33 26 11 4 4 0 58 15 27
2014 AS-01 19 31 31 6 6 6 0 53 13 16
2011 AS 32 40 20 4 0 4 0 75 4 25
2011 AS-01 30 50 0 10 0 10 0 89 11 10
2008 AS 17 39 28 6 11 0 0 56 17 18
2008 AS-01 10 60 30 0 0 0 0 70 0 10

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 31 44 8 11 3 3 0 77 14 36
2018 AS-01 31 50 6 6 6 0 0 81 13 16
2018 AS-02 18 45 9 18 0 9 0 70 20 11
2017 AS 20 51 10 13 6 0 0 71 19 31
2017 AS-01 21 36 14 14 14 0 0 58 28 14
2014 AS 15 37 19 11 15 4 0 54 27 27
2014 AS-01 6 44 19 6 19 6 0 53 27 16
2011 AS 28 40 12 20 0 0 0 68 20 25
2011 AS-01 30 50 0 20 0 0 0 80 20 10
2008 AS 6 67 6 11 11 0 0 72 22 18
2008 AS-01 0 90 0 10 0 0 0 90 10 10
Top of Page

Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 39 44 6 8 3 0 0 83 11 36
2018 AS-01 44 38 6 6 6 0 0 81 13 16
2018 AS-02 9 73 9 9 0 0 0 82 9 11
2017 AS 33 58 0 10 0 0 0 90 10 31
2017 AS-01 14 72 0 14 0 0 0 86 14 14
2014 AS 45 26 15 11 4 0 0 70 15 27
2014 AS-01 44 38 6 13 0 0 0 81 13 16
2011 AS 28 48 12 8 4 0 0 76 12 25
2011 AS-01 20 60 10 0 10 0 0 80 10 10

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 33 33 22 11 0 0 0 67 11 36
2018 AS-01 25 44 19 13 0 0 0 69 13 16
2018 AS-02 27 36 27 9 0 0 0 64 9 11
2017 AS 26 52 10 13 0 0 0 78 13 31
2017 AS-01 14 58 7 21 0 0 0 72 21 14

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 19 31 11 8 8 11 11 64 21 36
2018 AS-01 13 44 0 13 13 13 6 69 31 16
2018 AS-02 9 27 36 0 9 9 9 44 11 11
2017 AS 10 42 10 16 13 7 3 57 32 31
2017 AS-01 0 36 14 21 14 7 7 42 41 14
2014 AS 11 22 19 26 0 15 7 43 33 27
2014 AS-01 13 19 25 25 0 13 6 38 31 16

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 53 31 8 6 3 0 0 83 8 36
2018 AS-01 56 31 6 6 0 0 0 88 6 16
2018 AS-02 27 45 18 9 0 0 0 73 9 11
2017 AS 33 58 6 0 3 0 0 90 3 31
2017 AS-01 14 65 14 0 7 0 0 79 7 14
2014 AS 48 37 4 11 0 0 0 85 11 27
2014 AS-01 50 44 0 6 0 0 0 94 6 16
2011 AS 36 40 16 4 4 0 0 76 8 25
2011 AS-01 30 50 10 0 10 0 0 80 10 10
2008 AS 29 47 0 12 12 0 0 76 24 17
2008 AS-01 30 50 0 20 0 0 0 80 20 10

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 36 27 9 0 0 9 18 88 0 11
2017 AS 42 50 0 8 0 0 0 92 8 12
2014 AS 27 27 27 9 0 9 0 60 10 11

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 28 44 11 11 6 0 0 72 17 36
2018 AS-01 25 50 6 13 6 0 0 75 19 16
2018 AS-02 9 45 27 18 0 0 0 55 18 11
2017 AS 19 55 6 13 6 0 0 74 19 31
2017 AS-01 0 65 7 14 14 0 0 65 28 14
2014 AS 30 37 15 15 4 0 0 67 19 27
2014 AS-01 31 38 13 13 6 0 0 69 19 16
2011 AS 28 48 12 12 0 0 0 76 12 25
2011 AS-01 30 40 10 20 0 0 0 70 20 10
2008 AS 39 22 11 17 11 0 0 61 28 18
2008 AS-01 40 20 20 20 0 0 0 60 20 10

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 25 44 14 17 0 0 0 69 17 36
2018 AS-01 25 31 19 25 0 0 0 56 25 16
2018 AS-02 9 55 18 18 0 0 0 64 18 11
2017 AS 19 49 19 10 3 0 0 68 13 31
2017 AS-01 14 29 28 21 7 0 0 43 28 14
2014 AS 37 26 15 7 7 0 7 68 16 27
2014 AS-01 31 31 6 6 13 0 13 71 21 16
2011 AS 28 48 20 0 4 0 0 76 4 25
2011 AS-01 30 40 20 0 10 0 0 70 10 10
2008 AS 28 50 17 0 6 0 0 78 6 18
2008 AS-01 30 60 10 0 0 0 0 90 0 10

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 42 44 6 8 0 0 0 86 8 36
2018 AS-01 38 56 6 0 0 0 0 94 0 16
2018 AS-02 18 55 9 18 0 0 0 73 18 11
2017 AS 26 58 13 3 0 0 0 84 3 31
2017 AS-01 21 65 7 7 0 0 0 86 7 14
2014 AS 33 52 4 4 4 0 4 88 8 27
2014 AS-01 31 50 0 6 6 0 6 87 13 16
2011 AS 20 68 4 8 0 0 0 88 8 25
2011 AS-01 20 50 10 20 0 0 0 70 20 10
2008 AS 44 50 0 0 6 0 0 94 6 18
2008 AS-01 30 70 0 0 0 0 0 100 0 10

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 28 44 6 11 8 3 0 74 20 36
2018 AS-01 31 44 0 19 6 0 0 75 25 16
2018 AS-02 18 45 9 9 9 9 0 70 20 11
2017 AS 23 39 16 13 6 4 0 64 20 31
2017 AS-01 21 29 14 21 14 0 0 51 35 14
2014 AS 26 37 22 7 4 4 0 65 12 27
2014 AS-01 19 44 19 13 6 0 0 63 19 16
2011 AS 32 40 12 16 0 0 0 72 16 25
2011 AS-01 20 40 20 20 0 0 0 60 20 10
2008 AS 33 39 6 6 17 0 0 72 22 18
2008 AS-01 40 50 10 0 0 0 0 90 0 10

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 25 39 6 17 8 3 3 68 26 36
2018 AS-01 19 38 6 19 19 0 0 56 38 16
2018 AS-02 27 45 0 18 0 9 0 80 20 11
2017 AS 0 58 10 19 13 0 0 58 32 31
2017 AS-01 0 36 14 21 28 0 0 36 49 14
2014 AS 22 15 4 26 33 0 0 37 59 27
2014 AS-01 25 13 0 31 31 0 0 38 63 16
2011 AS 12 28 20 12 24 4 0 42 38 25
2011 AS-01 0 30 30 0 40 0 0 30 40 10
2008 AS 24 29 6 12 29 0 0 53 41 17
2008 AS-01 20 40 10 10 20 0 0 60 30 10

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 40 34 14 11 0 0 0 74 11 35
2018 AS-01 40 40 0 20 0 0 0 80 20 15
2018 AS-02 18 45 36 0 0 0 0 64 0 11
2017 AS 36 42 13 10 0 0 0 78 10 31
2017 AS-01 21 36 21 21 0 0 0 58 21 14
2014 AS 37 41 11 11 0 0 0 78 11 27
2014 AS-01 38 38 13 13 0 0 0 75 13 16
2011 AS 28 64 8 0 0 0 0 92 0 25
2011 AS-01 40 50 10 0 0 0 0 90 0 10

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 44 39 8 8 0 0 0 83 8 36
2018 AS-01 44 31 19 6 0 0 0 75 6 16
2018 AS-02 27 64 0 9 0 0 0 91 9 11
2017 AS 39 45 10 3 3 0 0 84 6 31
2017 AS-01 21 65 7 0 7 0 0 86 7 14
2014 AS 37 37 7 11 4 0 4 77 15 27
2014 AS-01 38 38 6 6 6 0 6 80 13 16

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 39 39 14 8 0 0 0 78 8 36
2018 AS-01 38 38 13 13 0 0 0 75 13 16
2018 AS-02 18 55 27 0 0 0 0 73 0 11
2017 AS 33 48 10 6 3 0 0 81 10 31
2017 AS-01 7 65 14 7 7 0 0 72 14 14
2014 AS 41 30 18 11 0 0 0 71 11 27
2014 AS-01 38 38 13 13 0 0 0 75 13 16
2011 AS 56 28 16 0 0 0 0 84 0 25
2011 AS-01 70 20 10 0 0 0 0 90 0 10

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 37 46 9 6 3 0 0 83 9 35
2018 AS-01 33 40 13 7 7 0 0 73 13 15
2018 AS-02 27 55 9 9 0 0 0 82 9 11
2017 AS 26 45 16 7 3 3 0 74 10 31
2017 AS-01 21 36 21 7 7 7 0 62 15 14

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 53 31 8 3 6 0 0 83 8 36
2018 AS-01 56 25 6 6 6 0 0 81 13 16
2018 AS-02 27 55 18 0 0 0 0 82 0 11
2017 AS 39 48 3 6 3 0 0 87 10 31
2017 AS-01 42 29 7 14 7 0 0 72 21 14
2014 AS 48 29 19 0 4 0 0 78 4 27
2014 AS-01 50 31 13 0 6 0 0 81 6 16
2011 AS 68 28 0 4 0 0 0 96 4 25
2011 AS-01 70 20 0 10 0 0 0 90 10 10

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 44 33 17 6 0 0 0 78 6 36
2018 AS-01 75 19 0 6 0 0 0 94 6 16
2018 AS-02 36 45 18 0 0 0 0 82 0 11
2017 AS 39 39 19 3 0 0 0 78 3 31
2017 AS-01 51 28 21 0 0 0 0 79 0 14
2014 AS 33 45 18 4 0 0 0 78 4 27
2014 AS-01 50 38 13 0 0 0 0 88 0 16
2011 AS 25 46 21 4 4 0 0 71 8 24
2008 AS 17 39 28 11 6 0 0 56 17 18
2008 AS-01 10 40 30 20 0 0 0 50 20 10

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 AS 25 36 39 36
2018 AS-01 31 25 44 16
2018 AS-02 27 45 27 11
2017 AS 35 35 30 31
2017 AS-01 49 29 21 14
2014 AS 44 19 37 27
2014 AS-01 56 19 25 16
2011 AS 36 20 44 25
2011 AS-01 40 10 50 10

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 AS 0 27 73 0 0 0 11
2014 AS 8 17 59 8 9999 8 12
Top of Page

Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 53 33 3 11 0 0 0 86 11 36
2018 AS-01 50 44 0 6 0 0 0 94 6 16
2018 AS-02 45 27 9 18 0 0 0 73 18 11
2017 AS 26 58 13 3 0 0 0 84 3 31
2017 AS-01 14 58 21 7 0 0 0 72 7 14
2014 AS 45 26 11 15 4 0 0 71 18 27
2014 AS-01 44 31 6 13 6 0 0 75 19 16
2011 AS 44 56 0 0 0 0 0 100 0 25
2011 AS-01 40 60 0 0 0 0 0 100 0 10
2008 AS 39 44 11 0 6 0 0 83 6 18
2008 AS-01 40 50 10 0 0 0 0 90 0 10

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 42 36 19 3 0 0 0 78 3 36
2018 AS-01 44 38 13 6 0 0 0 81 6 16
2018 AS-02 27 36 36 0 0 0 0 64 0 11
2017 AS 33 48 3 16 0 0 0 81 16 31
2017 AS-01 21 58 0 21 0 0 0 79 21 14
2014 AS 26 45 11 11 4 4 0 73 15 27
2014 AS-01 19 44 19 13 6 0 0 63 19 16
2011 AS 40 44 12 0 0 4 0 88 0 25
2011 AS-01 30 50 10 0 0 10 0 89 0 10

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 14 37 31 11 6 0 0 17 51 35
2018 AS-01 13 19 38 19 13 0 0 31 31 16
2018 AS-02 18 64 18 0 0 0 0 0 82 11
2017 AS 10 39 26 23 3 0 0 26 48 31
2017 AS-01 7 51 14 21 7 0 0 28 58 14
2014 AS 7 29 22 30 4 0 7 36 40 27
2014 AS-01 13 25 31 31 0 0 0 31 38 16
2011 AS 8 36 16 28 12 0 0 40 44 25
2011 AS-01 20 10 20 30 20 0 0 50 30 10
2008 AS 11 33 39 11 6 0 0 17 44 18
2008 AS-01 0 50 30 20 0 0 0 20 50 10

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 3 17 31 31 14 3 3 47 21 36
2018 AS-01 6 6 31 31 25 0 0 56 13 16
2018 AS-02 0 18 27 45 0 9 0 50 20 11
2017 AS 3 19 29 29 19 0 0 49 22 31
2017 AS-01 7 28 21 36 7 0 0 43 35 14
2014 AS 0 19 37 30 11 4 0 42 19 27
2014 AS-01 0 25 38 25 13 0 0 38 25 16
2011 AS 4 16 16 28 28 4 4 61 22 25
2011 AS-01 0 20 10 20 30 10 10 63 25 10
2008 AS 12 29 29 12 18 0 0 29 41 17
2008 AS-01 10 40 30 20 0 0 0 20 50 10

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 14 14 37 29 6 0 0 34 29 35
2018 AS-01 27 13 27 33 0 0 0 33 40 15
2018 AS-02 0 0 64 27 9 0 0 36 0 11
2017 AS 16 39 32 10 4 0 0 13 55 31
2017 AS-01 14 42 29 14 0 0 0 14 57 14
2014 AS 11 33 26 26 0 0 4 27 46 27
2014 AS-01 19 31 31 19 0 0 0 19 50 16
2011 AS 0 24 60 8 4 4 0 13 25 25
2011 AS-01 0 10 60 10 10 10 0 22 11 10
2008 AS 28 28 28 11 6 0 0 17 56 18
2008 AS-01 30 50 20 0 0 0 0 0 80 10

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 8 22 44 19 6 0 0 25 31 36
2018 AS-01 6 19 50 19 6 0 0 25 25 16
2018 AS-02 9 9 55 27 0 0 0 27 18 11
2017 AS 16 23 39 19 4 0 0 23 39 31
2017 AS-01 7 14 51 28 0 0 0 28 21 14
2014 AS 11 15 29 37 4 0 4 42 27 27
2014 AS-01 13 13 31 44 0 0 0 44 25 16
2011 AS 0 24 40 24 12 0 0 36 24 25
2011 AS-01 0 10 50 30 10 0 0 40 10 10
2008 AS 6 33 22 28 11 0 0 39 39 18
2008 AS-01 0 50 30 20 0 0 0 20 50 10

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 11 28 33 22 6 0 0 28 39 36
2018 AS-01 6 31 31 19 13 0 0 31 38 16
2018 AS-02 9 27 36 27 0 0 0 27 36 11
2017 AS 6 22 36 23 10 3 0 34 30 31
2017 AS-01 7 14 28 36 7 7 0 47 23 14
2014 AS 7 22 26 22 15 0 7 40 32 27
2014 AS-01 0 25 31 19 19 0 6 40 27 16
2011 AS 12 28 36 16 8 0 0 24 40 25
2011 AS-01 20 10 40 30 0 0 0 30 30 10
2008 AS 11 33 28 11 17 0 0 28 44 18
2008 AS-01 10 40 30 10 10 0 0 20 50 10

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 9 14 31 31 9 3 3 42 24 35
2018 AS-01 6 19 25 44 6 0 0 50 25 16
2018 AS-02 0 20 40 30 0 10 0 33 22 10
2017 AS 16 26 32 13 10 0 3 24 43 31
2017 AS-01 28 28 21 22 0 0 0 22 57 14
2014 AS 7 15 33 29 7 0 7 40 24 27
2014 AS-01 13 13 44 19 6 0 6 27 27 16
2011 AS 12 20 24 20 12 4 8 36 36 25
2011 AS-01 10 10 20 20 20 10 10 50 25 10
2008 AS 17 33 22 11 6 0 11 19 56 18
2008 AS-01 20 30 30 0 0 0 20 0 63 10

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 11 19 28 28 14 0 0 42 31 36
2018 AS-01 13 25 31 19 13 0 0 31 38 16
2018 AS-02 18 9 18 45 9 0 0 55 27 11
2017 AS 6 19 49 16 10 0 0 26 25 31
2017 AS-01 14 14 43 28 0 0 0 28 28 14
2014 AS 11 29 37 15 4 0 4 19 42 27
2014 AS-01 19 38 25 13 6 0 0 19 56 16

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 44 42 8 0 6 0 0 86 6 36
2018 AS-01 38 38 13 0 13 0 0 75 13 16
2018 AS-02 27 64 9 0 0 0 0 91 0 11
2017 AS 45 42 6 0 7 0 0 87 7 31
2017 AS-01 35 43 14 0 7 0 0 79 7 14
2014 AS 59 29 7 4 0 0 0 89 4 27
2014 AS-01 69 19 6 6 0 0 0 88 6 16

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 58 28 11 0 3 0 0 86 3 36
2018 AS-01 50 25 19 0 6 0 0 75 6 16
2018 AS-02 45 45 9 0 0 0 0 91 0 11
2017 AS 45 48 3 0 3 0 0 93 3 31
2017 AS-01 35 58 7 0 0 0 0 93 0 14
2014 AS 39 54 4 0 4 0 0 92 4 26
2014 AS-01 40 53 0 0 7 0 0 93 7 15

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 42 47 6 6 0 0 0 89 6 36
2018 AS-01 38 44 6 13 0 0 0 81 13 16
2018 AS-02 18 73 9 0 0 0 0 91 0 11

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 50 44 6 0 0 0 0 94 0 36
2018 AS-01 50 38 13 0 0 0 0 88 0 16
2018 AS-02 45 55 0 0 0 0 0 100 0 11
2017 AS 39 48 7 3 0 3 0 90 3 31
2017 AS-01 28 51 7 7 0 7 0 85 8 14
2014 AS 59 29 7 0 0 4 0 92 0 27
2014 AS-01 56 25 13 0 0 6 0 87 0 16

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 47 39 8 6 0 0 0 86 6 36
2018 AS-01 44 44 6 6 0 0 0 88 6 16
2018 AS-02 36 36 18 9 0 0 0 73 9 11
2017 AS 42 39 6 3 3 6 0 86 7 31
2017 AS-01 28 51 7 0 7 7 0 85 8 14
2014 AS 52 41 4 4 0 0 0 93 4 27
2014 AS-01 56 31 6 6 0 0 0 88 6 16
2011 AS 52 40 8 0 0 0 0 92 0 25
2011 AS-01 60 40 0 0 0 0 0 100 0 10

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 56 33 8 3 0 0 0 89 3 36
2018 AS-01 56 25 13 6 0 0 0 81 6 16
2018 AS-02 45 55 0 0 0 0 0 100 0 11
2017 AS 55 35 7 3 0 0 0 90 3 31
2017 AS-01 42 43 7 7 0 0 0 86 7 14
2014 AS 59 37 0 4 0 0 0 96 4 27
2014 AS-01 69 25 0 6 0 0 0 94 6 16
2011 AS 52 48 0 0 0 0 0 100 0 25
2011 AS-01 60 40 0 0 0 0 0 100 0 10
2008 AS 44 39 0 11 6 0 0 83 17 18
2008 AS-01 60 40 0 0 0 0 0 100 0 10

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 31 39 14 11 3 3 0 71 14 36
2018 AS-01 31 38 6 13 6 6 0 73 20 16
2018 AS-02 9 45 27 18 0 0 0 55 18 11
2017 AS 20 51 6 16 3 3 0 74 20 31
2017 AS-01 0 51 7 35 0 7 0 54 38 14
2014 AS 22 26 22 15 7 4 4 52 24 27
2014 AS-01 19 31 19 13 6 6 6 57 21 16

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 31 42 14 6 8 0 0 72 14 36
2018 AS-01 38 25 13 6 19 0 0 63 25 16
2018 AS-02 9 73 9 9 0 0 0 82 9 11
2017 AS 35 42 10 6 6 0 0 78 13 31
2017 AS-01 28 36 7 14 14 0 0 65 28 14
2014 AS 45 41 7 0 4 4 0 88 4 27
2014 AS-01 38 44 6 0 6 6 0 87 7 16
2011 AS 52 32 8 4 0 4 0 88 4 25
2011 AS-01 50 40 0 0 0 10 0 100 0 10
2008 AS 22 28 11 22 11 6 0 53 35 18
2008 AS-01 20 40 0 30 0 10 0 67 33 10

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 39 42 11 8 0 0 0 81 8 36
2018 AS-01 44 38 13 6 0 0 0 81 6 16
2018 AS-02 27 45 18 9 0 0 0 73 9 11

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 25 28 14 8 11 14 0 61 23 36
2018 AS-01 31 38 0 13 19 0 0 69 31 16
2018 AS-02 9 18 27 0 0 45 0 50 0 11
2017 AS 26 32 10 6 13 10 3 67 22 31
2017 AS-01 14 29 14 14 21 7 0 47 38 14
2014 AS 19 7 22 22 7 19 4 33 38 27
2014 AS-01 19 13 25 19 6 19 0 38 31 16
2011 AS 24 20 12 20 4 16 4 55 30 25
2011 AS-01 20 10 20 10 10 30 0 43 29 10

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 AS 14 86 36

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 28 17 17 6 6 25 3 62 15 36
2018 AS-01 31 25 13 13 6 13 0 64 21 16
2018 AS-02 9 9 27 0 0 45 9 40 0 11
2017 AS 16 35 19 7 0 19 3 67 9 31
2017 AS-01 0 36 35 7 0 21 0 46 9 14
2014 AS 19 11 19 4 0 33 15 57 7 27
2014 AS-01 19 6 19 6 0 38 13 50 13 16

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 43 26 14 3 9 6 0 73 12 35
2018 AS-01 47 20 13 7 13 0 0 67 20 15
2018 AS-02 27 27 27 0 0 18 0 67 0 11
2017 AS 32 39 13 7 0 10 0 79 7 31
2017 AS-01 7 43 28 7 0 14 0 59 8 14
2014 AS 30 30 11 4 0 19 7 80 5 27
2014 AS-01 31 19 19 6 0 19 6 67 8 16
2011 AS 52 24 8 4 0 12 0 86 5 25
2011 AS-01 40 30 10 0 0 20 0 88 0 10

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 25 19 19 0 3 28 6 67 4 36
2018 AS-01 25 31 19 0 0 19 6 75 0 16
2018 AS-02 9 9 27 0 0 45 9 40 0 11
2017 AS 13 29 22 0 0 35 0 65 0 31
2017 AS-01 0 36 35 0 0 28 0 51 0 14
2014 AS 15 11 7 0 0 48 18 78 0 27
2014 AS-01 25 13 6 0 0 38 19 86 0 16

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 42 36 8 3 3 8 0 85 6 36
2018 AS-01 50 31 6 6 0 6 0 87 7 16
2018 AS-02 18 45 18 0 0 18 0 78 0 11
2017 AS 29 35 22 0 0 13 0 74 0 31
2017 AS-01 14 36 35 0 0 14 0 59 0 14
2014 AS 26 26 11 4 0 30 4 78 6 27
2014 AS-01 25 31 13 6 0 19 6 75 8 16
2011 AS 56 28 8 0 0 8 0 91 0 25
2011 AS-01 50 20 10 0 0 20 0 88 0 10
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 69 17 11 3 0 0 0 86 3 36
2018 AS-01 69 25 6 0 0 0 0 94 0 16
2018 AS-02 55 18 27 0 0 0 0 73 0 11
2017 AS 52 42 0 0 3 3 0 97 3 31
2017 AS-01 49 36 0 0 7 7 0 92 8 14

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 36 44 11 3 6 0 0 81 8 36
2018 AS-01 38 38 13 6 6 0 0 75 13 16
2018 AS-02 27 64 9 0 0 0 0 91 0 11
2017 AS 26 52 13 3 7 0 0 78 10 31
2017 AS-01 21 58 7 7 7 0 0 79 14 14

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 39 33 11 3 11 3 0 74 14 36
2018 AS-01 44 31 6 0 19 0 0 75 19 16
2018 AS-02 27 45 9 9 0 9 0 80 10 11
2017 AS 26 39 16 13 3 3 0 67 17 31
2017 AS-01 21 36 14 14 7 7 0 62 23 14

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 11 28 31 8 22 0 0 39 31 36
2018 AS-01 0 25 31 6 38 0 0 25 44 16
2018 AS-02 18 27 36 0 18 0 0 45 18 11
2017 AS 10 22 26 19 19 0 3 33 40 31
2017 AS-01 0 21 29 14 28 0 7 23 46 14

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 0 44 31 19 6 0 0 44 25 36
2018 AS-01 0 44 38 19 0 0 0 44 19 16
2018 AS-02 0 55 18 18 9 0 0 55 27 11
2017 AS 13 19 39 22 6 0 0 32 29 31
2017 AS-01 21 21 43 0 14 0 0 42 14 14

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 11 31 25 25 8 0 0 42 33 36
2018 AS-01 0 31 44 19 6 0 0 31 25 16
2018 AS-02 18 36 9 27 9 0 0 55 36 11
2017 AS 6 23 36 29 3 0 3 30 33 31
2017 AS-01 14 21 36 21 7 0 0 35 28 14

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 17 28 22 22 11 0 0 44 33 36
2018 AS-01 19 38 13 19 13 0 0 56 31 16
2018 AS-02 18 18 27 27 9 0 0 36 36 11
2017 AS 13 26 36 19 6 0 0 39 25 31
2017 AS-01 7 21 36 21 14 0 0 28 35 14

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 44 42 3 6 3 0 3 89 9 36
2018 AS-01 50 38 6 6 0 0 0 88 6 16
2018 AS-02 36 45 0 9 0 0 9 90 10 11
2017 AS 32 39 13 6 0 0 10 78 7 31
2017 AS-01 42 28 8 7 0 0 14 82 8 14

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 33 39 8 11 8 0 0 72 19 36
2018 AS-01 38 25 19 6 13 0 0 63 19 16
2018 AS-02 36 36 0 27 0 0 0 73 27 11
2017 AS 35 36 16 10 3 0 0 71 13 31
2017 AS-01 28 28 22 14 7 0 0 57 21 14

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 46 23 11 11 6 0 3 71 18 35
2018 AS-01 50 25 6 13 6 0 0 75 19 16
2018 AS-02 36 27 18 0 9 0 9 70 10 11
2017 AS 32 32 32 3 0 0 0 65 3 31
2017 AS-01 28 21 43 7 0 0 0 49 7 14

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 14 46 23 11 6 0 0 60 17 35
2018 AS-01 6 63 13 13 6 0 0 69 19 16
2018 AS-02 18 27 36 9 9 0 0 45 18 11
2017 AS 10 29 45 13 3 0 0 39 16 31
2017 AS-01 0 28 65 0 7 0 0 28 7 14

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 26 31 23 14 6 0 0 57 20 35
2018 AS-01 13 50 19 13 6 0 0 63 19 16
2018 AS-02 18 27 27 18 9 0 0 45 27 11
2017 AS 23 32 26 16 3 0 0 55 19 31
2017 AS-01 7 35 36 21 0 0 0 42 21 14

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 21 32 29 9 9 0 0 53 18 34
2018 AS-01 13 40 20 13 13 0 0 53 27 15
2018 AS-02 9 36 45 0 9 0 0 45 9 11
2017 AS 16 39 29 16 0 0 0 55 16 31
2017 AS-01 14 42 36 7 0 0 0 57 7 14

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 77 11 6 3 3 0 0 89 6 35
2018 AS-01 75 19 0 6 0 0 0 94 6 16
2018 AS-02 64 9 18 0 9 0 0 73 9 11
2017 AS 64 19 7 0 6 0 3 86 7 31
2017 AS-01 42 21 15 0 14 0 7 68 15 14

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 77 14 6 0 0 3 0 94 0 35
2018 AS-01 75 13 13 0 0 0 0 88 0 16
2018 AS-02 64 27 0 0 0 9 0 100 0 11

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 74 11 3 6 0 3 3 91 6 35
2018 AS-01 75 13 0 13 0 0 0 88 13 16
2018 AS-02 73 9 0 0 0 9 9 100 0 11
2017 AS 68 13 13 0 0 0 6 86 0 31
2017 AS-01 57 7 22 0 0 0 14 74 0 14

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 56 28 6 8 0 0 3 86 9 36
2018 AS-01 44 31 6 13 0 0 6 80 13 16
2018 AS-02 55 27 9 9 0 0 0 82 9 11
2017 AS 42 19 29 10 0 0 0 61 10 31
2017 AS-01 21 14 51 14 0 0 0 35 14 14

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 61 28 6 6 0 0 0 89 6 36
2018 AS-01 56 38 0 6 0 0 0 94 6 16
2018 AS-02 64 18 9 9 0 0 0 82 9 11
2017 AS 71 13 13 0 3 0 0 84 3 31
2017 AS-01 49 21 22 0 7 0 0 71 7 14

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 67 8 3 0 0 0 22 96 0 36
2018 AS-01 63 13 6 0 0 0 19 92 0 16
2018 AS-02 55 0 0 0 0 0 45 100 0 11
2017 AS 48 29 4 0 0 0 19 95 0 31
2017 AS-01 28 28 8 0 0 0 35 87 0 14

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 78 8 0 3 0 0 11 97 3 36
2018 AS-01 75 6 0 0 0 0 19 100 0 16
2018 AS-02 82 9 0 0 0 0 9 100 0 11
2017 AS 67 13 10 3 0 0 7 85 4 30
2017 AS-01 42 28 15 0 0 0 14 82 0 14

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 86 6 3 0 0 0 6 97 0 36
2018 AS-01 81 6 6 0 0 0 6 93 0 16
2018 AS-02 82 9 0 0 0 0 9 100 0 11
2017 AS 71 13 7 0 0 0 10 92 0 31
2017 AS-01 49 14 15 0 0 0 21 81 0 14

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 56 22 17 3 0 0 3 80 3 36
2018 AS-01 63 13 25 0 0 0 0 75 0 16
2018 AS-02 36 27 18 9 0 0 9 70 10 11
2017 AS 45 39 10 3 0 0 3 86 3 31
2017 AS-01 21 42 22 7 0 0 7 68 8 14

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 25 28 31 17 0 0 0 53 17 36
2018 AS-01 25 44 19 13 0 0 0 69 13 16
2018 AS-02 27 18 36 18 0 0 0 45 18 11
2017 AS 3 32 52 13 0 0 0 35 13 31
2017 AS-01 7 35 36 21 0 0 0 42 21 14

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 6 22 31 33 8 0 0 42 28 36
2018 AS-01 6 6 50 31 6 0 0 38 13 16
2018 AS-02 0 36 9 36 18 0 0 55 36 11
2017 AS 0 22 54 19 4 0 0 23 22 31
2017 AS-01 0 28 42 21 8 0 0 29 28 14
Top of Page

Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 28 28 11 14 19 0 0 28 72 36
2018 AS-01 25 25 0 19 31 0 0 25 75 16
2018 AS-02 36 18 27 0 18 0 0 36 64 11
2017 AS 16 32 13 22 16 0 0 16 84 31
2017 AS-01 14 21 15 21 28 0 0 14 86 14

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 AS 27 26
2018 AS-01 42 12
2017 AS 20 25
2017 AS-01 33 12

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 AS 35 26
2018 AS-01 50 12
2017 AS 35 25
2017 AS-01 33 12

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 AS 35 26
2018 AS-01 42 12
2017 AS 40 25
2017 AS-01 49 12

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 AS 35 26
2018 AS-01 25 12
2017 AS 45 25
2017 AS-01 34 12

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 AS 15 26
2018 AS-01 25 12
2017 AS 8 25
2017 AS-01 16 12

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 AS 15 26
2018 AS-01 17 12

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 AS 46 26
2018 AS-01 42 12
2017 AS 36 25
2017 AS-01 51 12

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 AS 9 30 22 9 9 22 23
2018 AS-01 0 20 20 10 10 40 10
2017 AS 0 43 21 12 16 8 25
2017 AS-01 0 25 26 8 25 16 12

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 AS 38 62 26
2018 AS-01 25 75 12

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 33 11 28 6 17 0 6 47 24 36
2018 AS-01 25 13 31 13 19 0 0 38 31 16
2018 AS-02 36 9 36 0 9 0 9 50 10 11

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 31 23 12 15 19 0 0 54 35 26
2018 AS-01 17 33 17 17 17 0 0 50 33 12
2017 AS 8 43 11 11 19 4 4 55 33 26
2017 AS-01 0 42 16 8 33 0 0 42 41 12

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 8 19 23 8 38 0 4 28 48 26
2018 AS-01 0 17 25 8 42 0 8 18 55 12
2017 AS 4 21 12 12 44 0 8 27 60 25
2017 AS-01 0 26 8 8 58 0 0 26 66 12
Report a problem or mistake on this page
Date modified: